5 { Name => 'Search - My Tickets',
6 Description => '[_1] highest priority tickets I own',
8 { Format => q{'<a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a>/TITLE:#', '<a href="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a>/TITLE:Subject', Priority, QueueName, ExtendedStatus},
9 Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')",
10 OrderBy => 'Priority',
13 { Name => 'Search - Unowned Tickets',
14 Description => '[_1] newest unowned tickets',
16 { Format => "'<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE: ' ",
17 Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')",
21 { Name => 'HomepageSettings',
22 Description => 'HomepageSettings',
25 [ { type => 'system', name => 'My Tickets' },
26 { type => 'system', name => 'Unowned Tickets' },
27 { type => 'component', name => 'QuickCreate'},
31 { type => 'component', name => 'MyReminders' },
32 { type => 'component', name => 'Quicksearch' },
33 { type => 'component', name => 'RefreshHomepage' },