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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17                      <h6>We're exhibiting!</h4>
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  23                      <a href="http://mum.mikrotik.com/2012/US/info" target="_blank"><img src="mum.jpg" border=0 align="center" alt="MUM"></a>
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  26 <!--                 <h4>We're exhibiting!</h4> -->
  27                      <h5>&nbsp;MUM</h5>
  28                      <h4>MikroTik User Meeting</h4>
  29                      <h4>Sep 27-28, 2012</h4>
  30                      <h4>New Orleans, Louisiana</h4>
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  38                  <tr><td>&nbsp;</td></tr>
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  42                      <a href="http://itexpo.tmcnet.com/west12/" target="_blank"><img src="itexpo.jpg" border=0 align="center" alt="Internet Telephony Expo"></a>
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  45 <!--                 <h4>We're exhibiting!</h4> -->
  46                      <h6>&nbsp;Internet&nbsp;Telephony&nbsp;Expo</h6>
  47                      <h4>Booth #827</h4>
  48                      <h4>Oct 3-5, 2012</h4>
  49                      <h4>Austin, Texas</h4>
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  57                  <tr><td>&nbsp;</td></tr>
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  61                      <a href="http://www.cvent.com/events/wispapalooza-2012/event-summary-ce736389db2d4528ac9e70483f6a9abf.aspx" target="_blank"><img src="wispapalooza2012.jpg" border=0 align="center" alt="WISPAPALOOZA"></a>
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  64 <!--                 <h4>We're exhibiting!</h4> -->
  65                      <h5>&nbsp;WISPAPALOOZA</h5>
  66                      <h4>Booth #210</h4>
  67                      <h4>Oct 22-25, 2012</h4>
  68                      <h4>Las Vegas, Nevada</h4>
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  81           <td height="10">&nbsp;</td>
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  87           <td width="9" height="20">&nbsp;</td>
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  89             <h2>Freeside News...</h2></td>
  90           <td width="9" height="20">&nbsp;</td>
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  93           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  95 <!--
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  97                 <td width="115" align="right" valign="top"><b>Aug&nbsp;X&nbsp;2012:</b></td>
  98                 <td width="*"><a href="/blog/?p=XX">3.0 released</a></td>
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 100 -->
 101               <tr align="left" valign="top">
 102                 <td width="115" align="right" valign="top"><b>Jun&nbsp;3&nbsp;2012:</b></td>
 103                 <td width="*"><a href="/blog/?p=74">2.3.3 released</a></td>
 104               </tr>
 105               <tr align="left" valign="top">
 106                 <td width="115" align="right" valign="top"><b>Mar&nbsp;28&#8209;30&nbsp;2012:</b></td>
 107                 <td width="*">Exhibited at <a href="http://www.wispa.org/ispamerica-2012">ISPAmerica</a></td>
 108               </tr>
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 110                 <td width="115" align="right" valign="top"><b>Mar&nbsp;15&nbsp;2012:</b></td>
 111                 <td width="*"><a href="/blog/?p=46">2.3.2 released</a></td>
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 114                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;3&nbsp;2012:</b></td>
 115                 <td width="*">Exhibited at Asterisk World / Internet Telephony Expo</td>
 116               </tr>
 117               <tr align="left" valign="top">
 118                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;2&nbsp;2012:</b></td>
 119                 <td width="*">Exhibited at <a href="http://www.afmug.com/">Animal Farm</a></td>
 120               </tr>
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 122                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2012:</b></td>
 123                 <td width="*"><a href="/blog/?p=40">2.3.1 released</a></td>
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 125               <tr align="left" valign="top">
 126                 <td width="115" align="right" valign="top"><b>Oct&nbsp;24&nbsp;2011:</b></td>
 127                 <td width="*"><a href="/blog/?p=36">2.1.3 released</a></td>
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 130                 <td width="115" align="right" valign="top"><b>Oct&nbsp;10&#8209;12&nbsp;2011:</b></td>
 131                 <td width="*">Exhibited at <a href="http://www.wispa.org/?page_id=4766">WISPAPALOOZA</a></td>
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 134                 <td width="115" align="right" valign="top"><b>Jul&nbsp;25&nbsp;2011:</b></td>
 135                 <td width="*"><a href="/blog/?p=34">2.3.0 released</a></td>
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 139           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 151           <td width="384" bgcolor="#BEBDBD"><br>
 152             <h4>Freeside offers business solutions:</h4>
 153             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 154               <br>
 155               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 156               <br>
 157               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 158               <br>
 159               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 160               <br>
 161               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 162               <br>
 163               <br>
 164           </td>
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 168       <br>
 169
 170 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 174     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 175       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 176       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 177         software for their automation needs.<br>
 178         <br>
 179         For complete, easy deployment and maintenance, Freeside is available on
 180         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 181 <!--
 182         <br>
 183 <b>Freeside's 100% web-based</b> user interface requires no
 184         client installation of any kind. Comprehensive customer <b></b>self-care
 185         and reseller interfaces empower your customers and resellers, and reduce
 186         your staffing costs.<b></b><b></b></p>
 187 -->
 188
 189       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 190
 191       <h6>KEY&nbsp;FEATURES</h6>
 192
 193       <h4><b></b>BILLING</h4>
 194
 195       <ul class="indented">
 196         <li> Flexible pricing and rating plans including anniversary billing,
 197           pro-rating, usage based billing and more.  Plug-in system allows easy
 198           addition of new pricing plans. </li>
 199         <li> VoIP rating and billing, including DID inventory, rate plans, free
 200           minutes, caps, and 800# billing.</li>
 201         <li> Real-time credit card and electronic check processing with all major
 202           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 203       </ul>
 204       <h4>TICKETING</h4>
 205       <ul class="indented">
 206         <li> Complete, integrated trouble ticketing system included, based on
 207           Request Tracker from Best Practical Solutions </li>
 208         <li> Auto-responds to customer email, assigns a ticket number and allows
 209           your staff to track requests collaboratively </li>
 210         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 211           customizable workflow, and more. </li>
 212       </ul>
 213       <h4>NETWORK MONITORING</h4>
 214       <ul class="indented">
 215         <li> Complete, integrated network monitoring system included, based on
 216           Torrus from K-Open GmbH</li>
 217         <li>SNMP discovery, collection and graphing</li>
 218         <li>95th percentile and volume billing</li>
 219       </ul>
 220
 221       <h4>CUSTOMER SERVICE</h4>
 222       <ul class="indented">
 223         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 224         <li>Customer self-care including invoice viewing, one-time and recurring
 225           payments, adding and removing services, and password changes. </li>
 226         <li>Simple API available to write your own self-service pages or applications.</li>
 227       </ul>
 228       <h4>RESELLERS</h4>
 229       <ul class="indented">
 230         <li>Unlimited resellers with branded invoices, individual pricing and
 231           payment gateways.</li>
 232         <li>Virtualized reseller access allows resellers access to only their
 233           own customers.</li>
 234         <li>Flexible, fine-grained access control<br>
 235         </li>
 236       </ul>
 237
 238     <br>
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 245             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
 246           </td>
 247           <td>
 248             <h4>Awarded</h4>
 249             <h6>Best of Show</h6>
 250             <h6>Open Source</h6>
 251             <h4>ITExpo East 2009</h4>
 252             <h4>ITExpo East 2010</h4>
 253           </td>
 254
 255           <td>
 256             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
 257           </td>
 258         </tr>
 259
 260       </table>
 261
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 264   </tr>
 265 </table>
 266
 267 <!-- bring me back again soon
 268
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 272           <td BGCOLOR="#ffffff">
 273             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 274           </td>
 275           <td BGCOLOR="#ffffff">
 276             <h5>Please support network neutrality</h5>
 277             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 278           </td>
 279         </tr>
 280       </table>
 281
 282     </center>
 283
 284 -->
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