1 <& elements/search.html,
2 'title' => 'Time worked',
3 'name_singular' => 'transaction',
5 'count_query' => $count_query,
6 'count_addl' => [ $format_seconds_sub,
7 $applied_time ? $format_seconds_sub : () ],
8 'header' => [ 'Ticket #',
12 $applied_time ? 'Applied' : (),
14 'fields' => [ 'ticketid',
15 sub { encode_entities(shift->get('subject')) },
17 sub { my $seconds = shift->get('transaction_time');
18 &{ $format_seconds_sub }( $seconds );
21 sub { my $seconds = shift->get('applied_time');
22 &{ $format_seconds_sub }( $seconds );
35 my $format_seconds_sub = sub {
37 #(($seconds < 0) ? '-' : '') . concise(duration($seconds));
38 (($seconds < 0) ? '-' : '' ). int(abs($seconds)/3600)."h".sprintf("%02d",(abs(
39 $seconds)%3600)/60)."m";
46 unless $FS::CurrentUser::CurrentUser->access_right('List rating data');
48 local $FS::Record::nowarn_classload = 1;
49 #some amount of false laziness w/timeworked.html...
53 'Tickets.Id AS ticketid',
55 'Users.name AS otaker',
57 my @select_total = ( 'COUNT(*)' );
60 my $applied_time = '';
61 my $join = 'JOIN Tickets ON Transactions.ObjectId = Tickets.Id '.
62 'JOIN Users ON Transactions.Creator = Users.Id '.
64 SELECT DISTINCT ON (ObjectId)
66 FROM ObjectCustomFieldValues
68 ON (ObjectCustomFieldValues.CustomField = CustomFields.Id)
69 WHERE CustomFields.Name = 'TimeType'
70 AND ObjectCustomFieldValues.ObjectType = 'RT::Ticket'
71 AND ObjectCustomFieldValues.Disabled = 0
72 ORDER BY ObjectId ASC, ObjectCustomFieldValues.LastUpdated DESC
73 ) AS ocfv_TimeType ON (Tickets.Id = ocfv_TimeType.ObjectId)
76 my $where = "WHERE Transactions.ObjectType = 'RT::Ticket'";
78 # the intrinsic TimeWorked/TimeTaken fields
79 $transaction_time = "CASE Transactions.Type when 'Set'
80 THEN (to_number(NewValue,'999999')-to_number(OldValue, '999999')) * 60
85 if ( $cgi->param('svcnum') =~ /^\s*(\d+)\s*$/ ) {
86 $where .= " AND EXISTS( SELECT 1 FROM acct_rt_transaction WHERE acct_rt_transaction.transaction_id = Transactions.id AND svcnum = $1 )";
87 $applied = "AND svcnum = $1";
90 $applied_time = "( SELECT SUM(support) from acct_rt_transaction where transaction_id = Transactions.id $applied )";
93 AND ( ( Transactions.Type = 'Set'
94 AND Transactions.Field = 'TimeWorked'
95 AND Transactions.NewValue != Transactions.OldValue )
96 OR ( ( Transactions.Type='Create' OR Transactions.Type='Comment' OR Transactions.Type='Correspond' OR Transactions.Type='Touch' )
97 AND Transactions.TimeTaken > 0
102 if ( $cgi->param('category') =~ /^(\w+)$/ ) {
103 $where .= " AND ocfv_TimeType.Content = '$1'";
106 push @select, "($transaction_time) AS transaction_time";
107 push @select_total, "SUM($transaction_time)";
108 if ( $applied_time ) {
109 push @select, "($applied_time) AS applied_time";
110 push @select_total, "SUM($applied_time)";
113 my($beginning, $ending) = FS::UI::Web::parse_beginning_ending($cgi);
114 # TIMESTAMP is Pg-specific... ?
115 if ( $beginning > 0 ) {
116 $beginning = "TIMESTAMP '". time2str('%Y-%m-%d %X', $beginning). "'";
117 $where .= " AND Transactions.Created >= $beginning ";
119 if ( $ending < 4294967295 ) {
120 $ending = "TIMESTAMP '". time2str('%Y-%m-%d %X', $ending). "'";
121 $where .= " AND Transactions.Created <= $ending ";
124 if ( $cgi->param('otaker') && $cgi->param('otaker') =~ /^([\w\.\-]+)$/ ) {
125 $where .= " AND Users.name = '$1' ";
128 if ( $cgi->param('ticketid') =~ /^\s*(\d+)\s*$/ ) {
129 $where .= " AND Tickets.Id = $1";
133 'select' => join(', ', @select),
134 'table' => 'transactions', #Pg-ism
135 #'table' => 'Transactions',
136 'addl_from' => $join,
137 'extra_sql' => $where,
138 'order by' => 'ORDER BY Created',
141 my $count_query = 'SELECT '.join(', ', @select_total). " FROM Transactions $join $where";
143 my $link = [ "${p}rt/Ticket/Display.html?id=", sub { shift->get('ticketid'); } ];