7 <BODY BGCOLOR="#FFFFFF">
10 <IMG BORDER=0 ALT="Silicon Interactive Software Design" SRC="images/small-logo.png">
12 <font color="#ff0000" size=7>freeside main menu</font>
13 </td><td align=right valign=bottom>
15 <BR><A HREF="http://www.sisd.com/freeside">Freeside home page</A>
16 <BR><A HREF="docs/">Documentation</A>
21 [<A NAME="customer_service" style="background-color: #cccccc"> Sales / Customer service </A>]
22 [ <A HREF="#bookkeeping">Bookkeeping / Collections</A> ]
23 [ <A HREF="#reports">Reports</A> ]
24 [ <A HREF="#sysadmin">Sysadmin</A> ]
25 <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0" WIDTH="100%" BGCOLOR="#eeeeee">
26 <TR><TH BGCOLOR="#cccccc">Sales / Customer service</TH></TR>
28 <BR><FONT SIZE="+1"><A HREF="edit/cust_main.cgi">New Customer</A></FONT>
30 <BR><FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="custnum_on" VALUE="1">Customer # <INPUT TYPE="text" NAME="custnum_text"><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=custnum">all customers by customer number</A></FORM>
31 <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="last_on" VALUE="1">Last name <INPUT TYPE="text" NAME="last_text"><SELECT NAME="last_type"><OPTION SELECTED VALUE="All">(all)</OPTION><OPTION>Fuzzy<OPTION>Substring</OPTION><OPTION>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=last">all customers by last name</A></FORM>
32 <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="company_on" VALUE="1">Company <INPUT TYPE="text" NAME="company_text"><SELECT NAME="company_type"><OPTION SELECTED VALUE="All">(all)</OPTION><OPTION>Fuzzy<OPTION>Substring</OPTION><OPTION>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/cust_main.cgi?browse=company">all customers by company</A></FORM>
33 <!-- <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="address2_on" VALUE="1">Unit <INPUT TYPE="text" NAME="address2_text"><INPUT TYPE="submit" VALUE="Search"></FORM>-->
34 <FORM ACTION="search/cust_main.cgi" METHOD="POST"><INPUT TYPE="hidden" NAME="phone_on" VALUE="1">Phone # <INPUT TYPE="text" NAME="phone_text"><INPUT TYPE="submit" VALUE="Search"></FORM>
35 <BR><FORM ACTION="search/svc_acct.cgi" METHOD="POST">Username <INPUT TYPE="text" NAME="username"><SELECT NAME="username_type"><OPTION VALUE="All">(all)</OPTION><OPTION>Fuzzy</OPTION><OPTION>Substring</OPTION><OPTION SELECTED>Exact</OPTION></SELECT><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/svc_acct.cgi?username">all accounts by username</A> or <A HREF="search/svc_acct.cgi?uid">uid</A></FORM>
36 <BR><FORM ACTION="search/svc_domain.cgi" METHOD="POST">Domain <INPUT TYPE="text" NAME="domain"><INPUT TYPE="submit" VALUE="Search"> or <A HREF="search/svc_domain.cgi?domain">all domains</A></FORM>
37 <BR><A HREF="search/svc_forward.cgi?svcnum">all mail forwards by svcnum</A><BR>
38 <BR><A HREF="search/svc_www.cgi?svcnum">all virtual hosts by svcnum</A><BR>
48 [ <A HREF="#customer_service">Sales / Customer service</A> ]
49 [<A NAME="bookkeeping" style="background-color: #cccccc"> Bookkeeping / Collections </A>]
50 [ <A HREF="#reports">Reports</A> ]
51 [ <A HREF="#sysadmin">Sysadmin</A> ]
52 <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
53 <TR><TH BGCOLOR="#cccccc">Bookkeeping / Collections</TH></TR>
55 <BR><A HREF="search/cust_main-quickpay.html">Quick payment entry</A>
57 <BR><FORM ACTION="search/cust_main.cgi" METHOD="POST">Credit card # <INPUT TYPE="hidden" NAME="card_on" VALUE="1"><INPUT TYPE="text" NAME="card"><INPUT TYPE="submit" VALUE="Search"></FORM>
58 <FORM ACTION="search/cust_bill.html" METHOD="POST">Invoice # <INPUT TYPE="text" NAME="invnum" SIZE="8"><INPUT TYPE="submit" VALUE="Search"></FORM>
59 <FORM ACTION="search/cust_pay.cgi" METHOD="POST">Check # <INPUT TYPE="text" NAME="payinfo" SIZE="8"><INPUT TYPE="hidden" NAME="payby" VALUE="BILL"><INPUT TYPE="submit" VALUE="Search"></FORM>
60 <BR><A HREF="browse/cust_pay_batch.cgi">View pending credit card batch</A> <BR><BR><A HREF="search/cust_pkg_report.cgi">Packages (by next bill date range)</A>
61 <BR><BR>Invoice reports
63 <LI><a href="search/cust_bill_event.html">Invoice event errors (failed credit cards, procesoor or printer problems, etc.)</a>
64 <LI>open invoices (<A HREF="search/cust_bill.html?OPEN_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN_custnum">by customer number</A>)
65 <LI>15 day open invoices (<A HREF="search/cust_bill.html?OPEN15_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN15_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN15_custnum">by customer number</A>)
66 <LI>30 day open invoices (<A HREF="search/cust_bill.html?OPEN30_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN30_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN30_custnum">by customer number</A>)
67 <LI>60 day open invoices (<A HREF="search/cust_bill.html?OPEN60_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN60_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN60_custnum">by customer number</A>)
68 <LI>90 day open invoices (<A HREF="search/cust_bill.html?OPEN90_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN90_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN90_custnum">by customer number</A>)
69 <LI>120 day open invoices (<A HREF="search/cust_bill.html?OPEN120_invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?OPEN120_date">by date</A>) (<A HREF="search/cust_bill.html?OPEN120_custnum">by customer number</A>)
70 <LI>all invoices (<A HREF="search/cust_bill.html?invnum">by invoice number</A>) (<A HREF="search/cust_bill.html?date">by date</A>) (<A HREF="search/cust_bill.html?custnum">by customer number</A>)
72 <A HREF="search/report_cust_pay.html">Payment report (by type and/or date range)</A>
73 <BR><BR><A HREF="search/report_cust_credit.html">Credit report (by employee and/or date range)</A>
74 <BR><BR><A HREF="graph/money_time.cgi">Sales, Credits and Receipts Summary</A>
75 <BR><BR><A HREF="search/report_receivables.cgi">Accounts Receivable Aging Summary</A>
76 <BR><BR><A HREF="search/report_prepaid_income.html">Prepaid Income (Unearned Revenue) Report</A>
77 <BR><BR><A HREF="search/report_tax.html">Sales Tax Liability Report</A>
79 <CENTER><HR WIDTH="94%" NOSHADE></CENTER><BR>
80 <A NAME="admin">Administration</a>
82 <LI><A HREF="browse/part_pkg.cgi">View/Edit package definitions</A>
83 - One or more services are grouped together into a package and
84 given pricing information. Customers purchase packages, not
86 <!-- <LI><A HREF="browse/agent_type.cgi">View/Edit agent types</A>
87 - Agent types define groups of package definitions that you can
88 then assign to particular agents.
89 <LI><A HREF="browse/agent.cgi">View/Edit agents</A>
90 - Agents are resellers of your service. Agents may be limited
91 to a subset of your full offerings (via their type).
93 <LI><A HREF="browse/cust_main_county.cgi">View/Edit locales and tax rates</A>
94 - Change tax rates, or break down a country into states, or a state
95 into counties and assign different tax rates to each.
96 <LI><A HREF="browse/part_bill_event.cgi">View/Edit invoice events</A> - Actions for overdue invoices
108 [ <A HREF="#customer_service">Sales / Customer service</A> ]
109 [ <A HREF="#bookkeeping">Bookkeeping / Collections</A> ]
110 [<A NAME="reports" style="background-color: #cccccc"> Reports </A>]
111 [ <A HREF="#sysadmin">Sysadmin</A> ]
112 <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
113 <TR><TH BGCOLOR="#cccccc">Reports</TH></TR>
116 Auditing pre-Freeside services with no customer record
118 <LI>unlinked accounts (<A HREF="search/svc_acct.cgi?UN_svcnum">by service number</A>) (<A HREF="search/svc_acct.cgi?UN_username">by username</A>) (<A HREF="search/svc_acct.cgi?UN_uid">by uid</A>)
119 <!-- <LI>unlinked mail forwards (<A HREF="search/svc_forward.cgi?UN_svcnum">by service number</A>) (by ?)) -->
120 <LI>unlinked domains (<A HREF="search/svc_domain.cgi?UN_svcnum">by service number</A>) (<A HREF="search/svc_domain.cgi?UN_domain">by domain</A>)
124 <LI><A HREF="search/cust_pkg.cgi?pkgnum">all packages (by package number)</A>
125 <LI><A HREF="search/cust_pkg.cgi?magic=suspended">suspended packages (by package number)</A>
126 <LI><A HREF="search/cust_pkg.cgi?APKG_pkgnum">packages with unconfigured services (by package number)</A>
127 <LI><A HREF="search/cust_pkg_report.cgi">packages (by next bill date range)</A>
129 <A HREF="browse/part_pkg.cgi?active=1">Package definitions (by number of active packages)</A><BR><BR>
130 <A HREF="browse/part_svc.cgi?active=1">Service definitions (by number of active services)</A><BR><BR>
133 <LI><A HREF="search/cust_main-otaker.cgi">Search customers by ordering employee</A>
135 <FORM ACTION="search/sql.html" METHOD="POST">SQL query: <TT>SELECT </TT><INPUT TYPE="text" NAME="sql" SIZE=32><INPUT TYPE="submit" VALUE="Query"></FORM>
146 [ <A HREF="#customer_service">Sales / Customer service</A> ]
147 [ <A HREF="#bookkeeping">Bookkeeping / Collections</A> ]
148 [ <A HREF="#reports">Reports</A> ]
149 [<A NAME="sysadmin" style="background-color: #cccccc"> Sysadmin </A>]
150 <TABLE CELLSPACING=2 CELLPADDING=0 BORDER=0 WIDTH="100%" BGCOLOR="#eeeeee">
151 <TR><TH BGCOLOR="#cccccc">Sysadmin</TH></TR>
154 <A HREF="browse/nas.cgi">View active NAS ports</A>
155 <BR><A HREF="browse/queue.cgi">View pending job queue</A>
156 <BR><A HREF="misc/cust_main-import.cgi">Batch import customers from CSV file</A>
157 <BR><A HREF="misc/cust_main-import_charges.cgi">Batch import charges from CSV file</A>
158 <BR><A HREF="misc/dump.cgi">Download database dump</A>
159 <BR><BR><CENTER><HR WIDTH="94%" NOSHADE></CENTER><BR>
160 <A NAME="config" HREF="config/config-view.cgi">Configuration</a><!-- - <font size="+2" color="#ff0000">start here</font> -->
161 <BR><BR><A NAME="admin">Administration</a>
163 <LI><A HREF="browse/part_export.cgi">View/Edit exports</A>
164 - Provisioning services to external machines, databases and APIs.
165 <LI><A HREF="browse/part_svc.cgi">View/Edit service definitions</A>
166 - Services are items you offer to your customers.
167 <LI><A HREF="browse/part_pkg.cgi">View/Edit package definitions</A>
168 - One or more services are grouped together into a package and
169 given pricing information. Customers purchase packages, not
171 <LI><A HREF="browse/agent_type.cgi">View/Edit agent types</A>
172 - Agent types define groups of package definitions that you can
173 then assign to particular agents.
174 <LI><A HREF="browse/agent.cgi">View/Edit agents</A>
175 - Agents are resellers of your service. Agents may be limited
176 to a subset of your full offerings (via their type).
177 <LI><A HREF="browse/part_referral.cgi">View/Edit advertising sources</A>
178 - Where a customer heard about your service. Tracked for
179 informational purposes.
180 <LI><A HREF="browse/cust_main_county.cgi">View/Edit locales and tax rates</A>
181 - Change tax rates, or break down a country into states, or a state
182 into counties and assign different tax rates to each.
183 <LI><A HREF="browse/svc_acct_pop.cgi">View/Edit access numbers</A>
185 <LI><A HREF="browse/part_bill_event.cgi">View/Edit invoice events</A> - Actions for overdue invoices
186 <LI><A HREF="browse/msgcat.cgi">View/Edit message catalog</A> - Change error messages and other customizable labels.
187 <LI><A HREF="browse/part_virtual_field.cgi">View/Edit virtual fields</A>
188 - Locally defined fields
189 <LI><A HREF="browse/router.cgi">View/Edit routers</A>
190 - Broadband access routers
191 <LI><A HREF="browse/addr_block.cgi">View/Edit address blocks</A>
192 - Manage address blocks and block assignments to broadband routers.
197 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
198 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
199 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
200 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
201 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
202 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
203 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>
204 <BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>