2 use base qw( FS::cust_pkg::Search FS::cust_pkg::API
3 FS::otaker_Mixin FS::cust_main_Mixin FS::Sales_Mixin
4 FS::contact_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common
10 use Scalar::Util qw( blessed );
11 use List::Util qw(min max);
13 use Time::Local qw( timelocal timelocal_nocheck );
15 use FS::UID qw( dbh driver_name );
16 use FS::Record qw( qsearch qsearchs fields );
22 use FS::cust_location;
24 use FS::cust_bill_pkg;
25 use FS::cust_pkg_detail;
26 use FS::cust_pkg_usage;
27 use FS::cdr_cust_pkg_usage;
32 use FS::cust_pkg_reason;
34 use FS::cust_pkg_usageprice;
35 use FS::cust_pkg_discount;
41 # temporary fix; remove this once (un)suspend admin notices are cleaned up
42 use FS::Misc qw(send_email);
44 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
46 # because they load configuration by setting FS::UID::callback (see TODO)
52 # for sending cancel emails in sub cancel
55 our ($disable_agentcheck, $DEBUG, $me, $import) = (0, 0, '[FS::cust_pkg]', 0);
57 our $upgrade = 0; #go away after setup+start dates cleaned up for old customers
59 our $cache_enabled = 0;
62 my( $self, $hashref ) = @_;
63 if ( $cache_enabled && $hashref->{'pkg'} && $hashref->{'plan'} ) {
64 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
70 my ( $hashref, $cache ) = @_;
71 # #if ( $hashref->{'pkgpart'} ) {
72 # if ( $hashref->{'pkg'} ) {
73 # # #@{ $self->{'_pkgnum'} } = ();
74 # # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
75 # # $self->{'_pkgpart'} = $subcache;
76 # # #push @{ $self->{'_pkgnum'} },
77 # # FS::part_pkg->new_or_cached($hashref, $subcache);
78 # $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
80 if ( exists $hashref->{'svcnum'} ) {
81 #@{ $self->{'_pkgnum'} } = ();
82 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
83 $self->{'_svcnum'} = $subcache;
84 #push @{ $self->{'_pkgnum'} },
85 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
91 FS::cust_pkg - Object methods for cust_pkg objects
97 $record = new FS::cust_pkg \%hash;
98 $record = new FS::cust_pkg { 'column' => 'value' };
100 $error = $record->insert;
102 $error = $new_record->replace($old_record);
104 $error = $record->delete;
106 $error = $record->check;
108 $error = $record->cancel;
110 $error = $record->suspend;
112 $error = $record->unsuspend;
114 $part_pkg = $record->part_pkg;
116 @labels = $record->labels;
118 $seconds = $record->seconds_since($timestamp);
120 #bulk cancel+order... perhaps slightly deprecated, only used by the bulk
121 # cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
122 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
123 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
127 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
128 inherits from FS::Record. The following fields are currently supported:
134 Primary key (assigned automatically for new billing items)
138 Customer (see L<FS::cust_main>)
142 Billing item definition (see L<FS::part_pkg>)
146 Optional link to package location (see L<FS::location>)
150 date package was ordered (also remains same on changes)
162 date (next bill date)
190 order taker (see L<FS::access_user>)
194 If not set, defaults to 1
198 Date of change from previous package
208 =item change_locationnum
216 The pkgnum of the package that this package is supplemental to, if any.
220 The package link (L<FS::part_pkg_link>) that defines this supplemental
221 package, if it is one.
223 =item change_to_pkgnum
225 The pkgnum of the package this one will be "changed to" in the future
226 (on its expiration date).
230 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
231 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
232 L<Time::Local> and L<Date::Parse> for conversion functions.
240 Create a new billing item. To add the item to the database, see L<"insert">.
244 sub table { 'cust_pkg'; }
245 sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum }
246 sub cust_unlinked_msg {
248 "WARNING: can't find cust_main.custnum ". $self->custnum.
249 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
252 =item set_initial_timers
254 If required by the package definition, sets any automatic expire, adjourn,
255 or contract_end timers to some number of months after the start date
256 (or setup date, if the package has already been setup). If the package has
257 a delayed setup fee after a period of "free days", will also set the
258 start date to the end of that period.
260 If the package has an automatic transfer rule (C<change_to_pkgnum>), then
261 this will also order the package and set its start date.
265 sub set_initial_timers {
267 my $part_pkg = $self->part_pkg;
268 my $start = $self->start_date || $self->setup || time;
270 foreach my $action ( qw(expire adjourn contract_end) ) {
271 my $months = $part_pkg->get("${action}_months");
272 if($months and !$self->get($action)) {
273 $self->set($action, $part_pkg->add_freq($start, $months) );
277 # if this package has an expire date and a change_to_pkgpart, set automatic
279 # (but don't call change_later, as that would call $self->replace, and we're
280 # probably in the middle of $self->insert right now)
281 if ( $part_pkg->expire_months and $part_pkg->change_to_pkgpart ) {
282 if ( $self->change_to_pkgnum ) {
283 # this can happen if a package is ordered on hold, scheduled for a
284 # future change _while on hold_, and then released from hold, causing
285 # the automatic transfer to schedule.
287 # what's correct behavior in that case? I think it's to disallow
288 # future-changing an on-hold package that has an automatic transfer.
289 # but if we DO get into this situation, let the manual package change
291 warn "pkgnum ".$self->pkgnum.": manual future package change blocks ".
292 "automatic transfer.\n";
294 my $change_to = FS::cust_pkg->new( {
295 start_date => $self->get('expire'),
296 pkgpart => $part_pkg->change_to_pkgpart,
297 map { $_ => $self->get($_) }
298 qw( custnum locationnum quantity refnum salesnum contract_end )
300 my $error = $change_to->insert;
302 return $error if $error;
303 $self->set('change_to_pkgnum', $change_to->pkgnum);
307 # if this package has "free days" and delayed setup fee, then
308 # set start date that many days in the future.
309 # (this should have been set in the UI, but enforce it here)
310 if ( $part_pkg->option('free_days',1)
311 && $part_pkg->option('delay_setup',1)
314 $self->start_date( $part_pkg->default_start_date );
320 =item insert [ OPTION => VALUE ... ]
322 Adds this billing item to the database ("Orders" the item). If there is an
323 error, returns the error, otherwise returns false.
325 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
326 will be used to look up the package definition and agent restrictions will be
329 If the additional field I<refnum> is defined, an FS::pkg_referral record will
330 be created and inserted. Multiple FS::pkg_referral records can be created by
331 setting I<refnum> to an array reference of refnums or a hash reference with
332 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
333 record will be created corresponding to cust_main.refnum.
335 If the additional field I<cust_pkg_usageprice> is defined, it will be treated
336 as an arrayref of FS::cust_pkg_usageprice objects, which will be inserted.
337 (Note that this field cannot be set with a usual ->cust_pkg_usageprice method.
338 It can be set as part of the hash when creating the object, or with the B<set>
341 The following options are available:
347 If set true, supresses actions that should only be taken for new package
348 orders. (Currently this includes: intro periods when delay_setup is on,
349 auto-adding a 1st start date, auto-adding expiration/adjourn/contract_end dates)
353 cust_pkg_option records will be created
357 a ticket will be added to this customer with this subject
361 an optional queue name for ticket additions
365 Don't check the legality of the package definition. This should be used
366 when performing a package change that doesn't change the pkgpart (i.e.
374 my( $self, %options ) = @_;
376 my $oldAutoCommit = $FS::UID::AutoCommit;
377 local $FS::UID::AutoCommit = 0;
381 $error = $self->check_pkgpart unless $options{'allow_pkgpart'};
383 my $part_pkg = $self->part_pkg;
385 if ( ! $import && ! $options{'change'} ) {
387 # set order date to now
388 $self->order_date(time) unless ($import && $self->order_date);
390 # if the package def says to start only on the first of the month:
391 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
392 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
393 $mon += 1 unless $mday == 1;
394 until ( $mon < 12 ) { $mon -= 12; $year++; }
395 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
398 if ($self->susp eq 'now' or $part_pkg->start_on_hold) {
399 # if the package was ordered on hold:
401 # - don't set the start date (it will be started manually)
402 $self->set('susp', $self->order_date);
403 $self->set('start_date', '');
405 # set expire/adjourn/contract_end timers, and free days, if appropriate
406 # and automatic package transfer, which can fail, so capture the result
407 $error = $self->set_initial_timers;
409 } # else this is a package change, and shouldn't have "new package" behavior
411 $error ||= $self->SUPER::insert($options{options} ? %{$options{options}} : ());
413 $dbh->rollback if $oldAutoCommit;
417 $self->refnum($self->cust_main->refnum) unless $self->refnum;
418 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
419 $self->process_m2m( 'link_table' => 'pkg_referral',
420 'target_table' => 'part_referral',
421 'params' => $self->refnum,
424 if ( $self->hashref->{cust_pkg_usageprice} ) {
425 for my $cust_pkg_usageprice ( @{ $self->hashref->{cust_pkg_usageprice} } ) {
426 $cust_pkg_usageprice->pkgnum( $self->pkgnum );
427 my $error = $cust_pkg_usageprice->insert;
429 $dbh->rollback if $oldAutoCommit;
435 if ( $self->setup_discountnum || $self->recur_discountnum ) {
436 my $error = $self->insert_discount();
438 $dbh->rollback if $oldAutoCommit;
443 my $conf = new FS::Conf;
445 if ( ! $import && $conf->config('ticket_system') && $options{ticket_subject} ) {
447 #this init stuff is still inefficient, but at least its limited to
448 # the small number (any?) folks using ticket emailing on pkg order
451 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
458 use FS::TicketSystem;
459 FS::TicketSystem->init();
461 my $q = new RT::Queue($RT::SystemUser);
462 $q->Load($options{ticket_queue}) if $options{ticket_queue};
463 my $t = new RT::Ticket($RT::SystemUser);
464 my $mime = new MIME::Entity;
465 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
466 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
467 Subject => $options{ticket_subject},
470 $t->AddLink( Type => 'MemberOf',
471 Target => 'freeside://freeside/cust_main/'. $self->custnum,
475 if (! $import && $conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
476 my $queue = new FS::queue {
477 'job' => 'FS::cust_main::queueable_print',
479 $error = $queue->insert(
480 'custnum' => $self->custnum,
481 'template' => 'welcome_letter',
485 warn "can't send welcome letter: $error";
490 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
497 This method now works but you probably shouldn't use it.
499 You don't want to delete packages, because there would then be no record
500 the customer ever purchased the package. Instead, see the cancel method and
501 hide cancelled packages.
505 # this is still used internally to abort future package changes, so it
511 # The following foreign keys to cust_pkg are not cleaned up here, and will
512 # cause package deletion to fail:
514 # cust_credit.pkgnum and commission_pkgnum (and cust_credit_void)
515 # cust_credit_bill.pkgnum
516 # cust_pay_pending.pkgnum
517 # cust_pay.pkgnum (and cust_pay_void)
518 # cust_bill_pay.pkgnum (wtf, shouldn't reference pkgnum)
519 # cust_pkg_usage.pkgnum
520 # cust_pkg.uncancel_pkgnum, change_pkgnum, main_pkgnum, and change_to_pkgnum
522 # cust_svc is handled by canceling the package before deleting it
523 # cust_pkg_option is handled via option_Common
525 my $oldAutoCommit = $FS::UID::AutoCommit;
526 local $FS::UID::AutoCommit = 0;
529 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
530 my $error = $cust_pkg_discount->delete;
532 $dbh->rollback if $oldAutoCommit;
536 #cust_bill_pkg_discount?
538 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
539 my $error = $cust_pkg_detail->delete;
541 $dbh->rollback if $oldAutoCommit;
546 foreach my $cust_pkg_reason (
548 'table' => 'cust_pkg_reason',
549 'hashref' => { 'pkgnum' => $self->pkgnum },
553 my $error = $cust_pkg_reason->delete;
555 $dbh->rollback if $oldAutoCommit;
560 foreach my $pkg_referral ( $self->pkg_referral ) {
561 my $error = $pkg_referral->delete;
563 $dbh->rollback if $oldAutoCommit;
568 my $error = $self->SUPER::delete(@_);
570 $dbh->rollback if $oldAutoCommit;
574 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
580 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
582 Replaces the OLD_RECORD with this one in the database. If there is an error,
583 returns the error, otherwise returns false.
585 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
587 Changing pkgpart may have disasterous effects. See the order subroutine.
589 setup and bill are normally updated by calling the bill method of a customer
590 object (see L<FS::cust_main>).
592 suspend is normally updated by the suspend and unsuspend methods.
594 cancel is normally updated by the cancel method (and also the order subroutine
597 Available options are:
603 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
607 the access_user (see L<FS::access_user>) providing the reason
611 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
620 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
625 ( ref($_[0]) eq 'HASH' )
629 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
630 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
633 #return "Can't change setup once it exists!"
634 # if $old->getfield('setup') &&
635 # $old->getfield('setup') != $new->getfield('setup');
637 #some logic for bill, susp, cancel?
639 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
641 my $oldAutoCommit = $FS::UID::AutoCommit;
642 local $FS::UID::AutoCommit = 0;
645 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
646 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
647 my $error = $new->insert_reason(
648 'reason' => $options->{'reason'},
649 'date' => $new->$method,
651 'reason_otaker' => $options->{'reason_otaker'},
654 dbh->rollback if $oldAutoCommit;
655 return "Error inserting cust_pkg_reason: $error";
660 #save off and freeze RADIUS attributes for any associated svc_acct records
662 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
664 #also check for specific exports?
665 # to avoid spurious modify export events
666 @svc_acct = map { $_->svc_x }
667 grep { $_->part_svc->svcdb eq 'svc_acct' }
670 $_->snapshot foreach @svc_acct;
674 my $error = $new->export_pkg_change($old)
675 || $new->SUPER::replace( $old,
677 ? $options->{options}
681 $dbh->rollback if $oldAutoCommit;
685 #for prepaid packages,
686 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
687 foreach my $old_svc_acct ( @svc_acct ) {
688 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
690 $new_svc_acct->replace( $old_svc_acct,
691 'depend_jobnum' => $options->{depend_jobnum},
694 $dbh->rollback if $oldAutoCommit;
699 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
706 Checks all fields to make sure this is a valid billing item. If there is an
707 error, returns the error, otherwise returns false. Called by the insert and
715 if ( !$self->locationnum or $self->locationnum == -1 ) {
716 $self->set('locationnum', $self->cust_main->ship_locationnum);
720 $self->ut_numbern('pkgnum')
721 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
722 || $self->ut_numbern('pkgpart')
723 || $self->ut_foreign_keyn('contactnum', 'contact', 'contactnum' )
724 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
725 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
726 || $self->ut_numbern('quantity')
727 || $self->ut_numbern('start_date')
728 || $self->ut_numbern('setup')
729 || $self->ut_numbern('bill')
730 || $self->ut_numbern('susp')
731 || $self->ut_numbern('cancel')
732 || $self->ut_numbern('adjourn')
733 || $self->ut_numbern('resume')
734 || $self->ut_numbern('expire')
735 || $self->ut_numbern('dundate')
736 || $self->ut_flag('no_auto', [ '', 'Y' ])
737 || $self->ut_flag('waive_setup', [ '', 'Y' ])
738 || $self->ut_flag('separate_bill')
739 || $self->ut_textn('agent_pkgid')
740 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
741 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
742 || $self->ut_foreign_keyn('main_pkgnum', 'cust_pkg', 'pkgnum')
743 || $self->ut_foreign_keyn('pkglinknum', 'part_pkg_link', 'pkglinknum')
744 || $self->ut_foreign_keyn('change_to_pkgnum', 'cust_pkg', 'pkgnum')
746 return $error if $error;
748 return "A package with both start date (future start) and setup date (already started) will never bill"
749 if $self->start_date && $self->setup && ! $upgrade;
751 return "A future unsuspend date can only be set for a package with a suspend date"
752 if $self->resume and !$self->susp and !$self->adjourn;
754 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
756 if ( $self->dbdef_table->column('manual_flag') ) {
757 $self->manual_flag('') if $self->manual_flag eq ' ';
758 $self->manual_flag =~ /^([01]?)$/
759 or return "Illegal manual_flag ". $self->manual_flag;
760 $self->manual_flag($1);
768 Check the pkgpart to make sure it's allowed with the reg_code and/or
769 promo_code of the package (if present) and with the customer's agent.
770 Called from C<insert>, unless we are doing a package change that doesn't
778 # my $error = $self->ut_numbern('pkgpart'); # already done
781 if ( $self->reg_code ) {
783 unless ( grep { $self->pkgpart == $_->pkgpart }
784 map { $_->reg_code_pkg }
785 qsearchs( 'reg_code', { 'code' => $self->reg_code,
786 'agentnum' => $self->cust_main->agentnum })
788 return "Unknown registration code";
791 } elsif ( $self->promo_code ) {
794 qsearchs('part_pkg', {
795 'pkgpart' => $self->pkgpart,
796 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
798 return 'Unknown promotional code' unless $promo_part_pkg;
802 unless ( $disable_agentcheck ) {
804 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
805 return "agent ". $agent->agentnum. ':'. $agent->agent.
806 " can't purchase pkgpart ". $self->pkgpart
807 unless $agent->pkgpart_hashref->{ $self->pkgpart }
808 || $agent->agentnum == $self->part_pkg->agentnum;
811 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
812 return $error if $error;
820 =item cancel [ OPTION => VALUE ... ]
822 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
823 in this package, then cancels the package itself (sets the cancel field to
826 Available options are:
830 =item quiet - can be set true to supress email cancellation notices.
832 =item time - can be set to cancel the package based on a specific future or
833 historical date. Using time ensures that the remaining amount is calculated
834 correctly. Note however that this is an immediate cancel and just changes
835 the date. You are PROBABLY looking to expire the account instead of using
838 =item reason - can be set to a cancellation reason (see L<FS:reason>),
839 either a reasonnum of an existing reason, or passing a hashref will create
840 a new reason. The hashref should have the following keys: typenum - Reason
841 type (see L<FS::reason_type>, reason - Text of the new reason.
843 =item date - can be set to a unix style timestamp to specify when to
846 =item nobill - can be set true to skip billing if it might otherwise be done.
848 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
849 not credit it. This must be set (by change()) when changing the package
850 to a different pkgpart or location, and probably shouldn't be in any other
851 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
854 =item no_delay_cancel - prevents delay_cancel behavior
855 no matter what other options say, for use when changing packages (or any
856 other time you're really sure you want an immediate cancel)
860 If there is an error, returns the error, otherwise returns false.
864 #NOT DOCUMENTING - this should only be used when calling recursively
865 #=item delay_cancel - for internal use, to allow proper handling of
866 #supplemental packages when the main package is flagged to suspend
867 #before cancelling, probably shouldn't be used otherwise (set the
868 #corresponding package option instead)
871 my( $self, %options ) = @_;
874 # supplemental packages can now be separately canceled, though the UI
875 # shouldn't permit it
877 ## pass all suspend/cancel actions to the main package
878 ## (unless the pkglinknum has been removed, then the link is defunct and
879 ## this package can be canceled on its own)
880 #if ( $self->main_pkgnum and $self->pkglinknum and !$options{'from_main'} ) {
881 # return $self->main_pkg->cancel(%options);
884 my $conf = new FS::Conf;
886 warn "cust_pkg::cancel called with options".
887 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
890 my $oldAutoCommit = $FS::UID::AutoCommit;
891 local $FS::UID::AutoCommit = 0;
894 my $old = $self->select_for_update;
896 if ( $old->get('cancel') || $self->get('cancel') ) {
897 dbh->rollback if $oldAutoCommit;
898 return ""; # no error
901 # XXX possibly set cancel_time to the expire date?
902 my $cancel_time = $options{'time'} || time;
903 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
904 $date = '' if ($date && $date <= $cancel_time); # complain instead?
906 my $delay_cancel = $options{'no_delay_cancel'} ? 0 : $options{'delay_cancel'};
907 if ( !$date && $self->part_pkg->option('delay_cancel',1)
908 && (($self->status eq 'active') || ($self->status eq 'suspended'))
909 && !$options{'no_delay_cancel'}
911 my $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
912 my $expsecs = 60*60*24*$expdays;
913 my $suspfor = $self->susp ? $cancel_time - $self->susp : 0;
914 $expsecs = $expsecs - $suspfor if $suspfor;
915 unless ($expsecs <= 0) { #if it's already been suspended long enough, don't re-suspend
917 $date = $cancel_time + $expsecs;
921 #race condition: usage could be ongoing until unprovisioned
922 #resolved by performing a change package instead (which unprovisions) and
924 if ( !$options{nobill} && !$date ) {
925 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
926 my $copy = $self->new({$self->hash});
928 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
930 'time' => $cancel_time );
931 warn "Error billing during cancel, custnum ".
932 #$self->cust_main->custnum. ": $error"
937 if ( $options{'reason'} ) {
938 $error = $self->insert_reason( 'reason' => $options{'reason'},
939 'action' => $date ? 'expire' : 'cancel',
940 'date' => $date ? $date : $cancel_time,
941 'reason_otaker' => $options{'reason_otaker'},
944 dbh->rollback if $oldAutoCommit;
945 return "Error inserting cust_pkg_reason: $error";
949 my %svc_cancel_opt = ();
950 $svc_cancel_opt{'date'} = $date if $date;
951 foreach my $cust_svc (
954 sort { $a->[1] <=> $b->[1] }
955 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
956 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
958 my $part_svc = $cust_svc->part_svc;
959 next if ( defined($part_svc) and $part_svc->preserve );
960 my $error = $cust_svc->cancel( %svc_cancel_opt );
963 $dbh->rollback if $oldAutoCommit;
964 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
969 # if a reasonnum was passed, get the actual reason object so we can check
973 if ($options{'reason'} =~ /^\d+$/) {
974 $reason = FS::reason->by_key($options{'reason'});
978 # credit remaining time if any of these are true:
979 # - unused_credit => 1 was passed (this happens when canceling a package
980 # for a package change when unused_credit_change is set)
981 # - no unused_credit option, and there is a cancel reason, and the cancel
982 # reason says to credit the package
983 # - no unused_credit option, and the package definition says to credit the
984 # package on cancellation
986 if ( exists($options{'unused_credit'}) ) {
987 $do_credit = $options{'unused_credit'};
988 } elsif ( defined($reason) && $reason->unused_credit ) {
991 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
994 my $error = $self->credit_remaining('cancel', $cancel_time);
996 $dbh->rollback if $oldAutoCommit;
1002 my %hash = $self->hash;
1004 $hash{'expire'} = $date;
1005 if ($delay_cancel) {
1006 # just to be sure these are clear
1007 $hash{'adjourn'} = undef;
1008 $hash{'resume'} = undef;
1011 $hash{'cancel'} = $cancel_time;
1013 $hash{'change_custnum'} = $options{'change_custnum'};
1015 # if this is a supplemental package that's lost its part_pkg_link, and it's
1016 # being canceled for real, unlink it completely
1017 if ( !$date and ! $self->pkglinknum ) {
1018 $hash{main_pkgnum} = '';
1021 # if there is a future package change scheduled, unlink from it (like
1022 # abort_change) first, then delete it.
1023 $hash{'change_to_pkgnum'} = '';
1025 # save the package state
1026 my $new = new FS::cust_pkg ( \%hash );
1027 $error = $new->replace( $self, options => { $self->options } );
1029 if ( $self->change_to_pkgnum ) {
1030 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
1031 $error ||= $change_to->cancel('no_delay_cancel' => 1) || $change_to->delete;
1034 $dbh->rollback if $oldAutoCommit;
1038 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1039 $error = $supp_pkg->cancel(%options,
1041 'date' => $date, #in case it got changed by delay_cancel
1042 'delay_cancel' => $delay_cancel,
1045 $dbh->rollback if $oldAutoCommit;
1046 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1050 if ($delay_cancel && !$options{'from_main'}) {
1051 $error = $new->suspend(
1053 'time' => $cancel_time
1058 foreach my $usage ( $self->cust_pkg_usage ) {
1059 $error = $usage->delete;
1061 $dbh->rollback if $oldAutoCommit;
1062 return "deleting usage pools: $error";
1067 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1068 return '' if $date; #no errors
1070 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
1071 if ( !$options{'quiet'} &&
1072 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
1074 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
1077 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
1078 $error = $msg_template->send( 'cust_main' => $self->cust_main,
1079 'object' => $self );
1081 #should this do something on errors?
1088 =item cancel_if_expired [ NOW_TIMESTAMP ]
1090 Cancels this package if its expire date has been reached.
1094 sub cancel_if_expired {
1096 my $time = shift || time;
1097 return '' unless $self->expire && $self->expire <= $time;
1098 my $error = $self->cancel;
1100 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
1101 $self->custnum. ": $error";
1108 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
1109 locationnum, (other fields?). Attempts to re-provision cancelled services
1110 using history information (errors at this stage are not fatal).
1112 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
1114 svc_fatal: service provisioning errors are fatal
1116 svc_errors: pass an array reference, will be filled in with any provisioning errors
1118 main_pkgnum: link the package as a supplemental package of this one. For
1124 my( $self, %options ) = @_;
1126 #in case you try do do $uncancel-date = $cust_pkg->uncacel
1127 return '' unless $self->get('cancel');
1129 if ( $self->main_pkgnum and !$options{'main_pkgnum'} ) {
1130 return $self->main_pkg->uncancel(%options);
1137 my $oldAutoCommit = $FS::UID::AutoCommit;
1138 local $FS::UID::AutoCommit = 0;
1142 # insert the new package
1145 my $cust_pkg = new FS::cust_pkg {
1146 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
1147 bill => ( $options{'bill'} || $self->get('bill') ),
1149 uncancel_pkgnum => $self->pkgnum,
1150 main_pkgnum => ($options{'main_pkgnum'} || ''),
1151 map { $_ => $self->get($_) } qw(
1152 custnum pkgpart locationnum
1154 susp adjourn resume expire start_date contract_end dundate
1155 change_date change_pkgpart change_locationnum
1156 manual_flag no_auto separate_bill quantity agent_pkgid
1157 recur_show_zero setup_show_zero
1161 my $error = $cust_pkg->insert(
1162 'change' => 1, #supresses any referral credit to a referring customer
1163 'allow_pkgpart' => 1, # allow this even if the package def is disabled
1166 $dbh->rollback if $oldAutoCommit;
1174 #find historical services within this timeframe before the package cancel
1175 # (incompatible with "time" option to cust_pkg->cancel?)
1176 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
1177 # too little? (unprovisioing export delay?)
1178 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
1179 my @h_cust_svc = $self->h_cust_svc( $end, $start );
1182 foreach my $h_cust_svc (@h_cust_svc) {
1183 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
1184 #next unless $h_svc_x; #should this happen?
1185 (my $table = $h_svc_x->table) =~ s/^h_//;
1186 require "FS/$table.pm";
1187 my $class = "FS::$table";
1188 my $svc_x = $class->new( {
1189 'pkgnum' => $cust_pkg->pkgnum,
1190 'svcpart' => $h_cust_svc->svcpart,
1191 map { $_ => $h_svc_x->get($_) } fields($table)
1195 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
1196 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
1199 my $svc_error = $svc_x->insert;
1201 if ( $options{svc_fatal} ) {
1202 $dbh->rollback if $oldAutoCommit;
1205 # if we've failed to insert the svc_x object, svc_Common->insert
1206 # will have removed the cust_svc already. if not, then both records
1207 # were inserted but we failed for some other reason (export, most
1208 # likely). in that case, report the error and delete the records.
1209 push @svc_errors, $svc_error;
1210 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
1212 # except if export_insert failed, export_delete probably won't be
1214 local $FS::svc_Common::noexport_hack = 1;
1215 my $cleanup_error = $svc_x->delete; # also deletes cust_svc
1216 if ( $cleanup_error ) { # and if THAT fails, then run away
1217 $dbh->rollback if $oldAutoCommit;
1218 return $cleanup_error;
1223 } #foreach $h_cust_svc
1225 #these are pretty rare, but should handle them
1226 # - dsl_device (mac addresses)
1227 # - phone_device (mac addresses)
1228 # - dsl_note (ikano notes)
1229 # - domain_record (i.e. restore DNS information w/domains)
1230 # - inventory_item(?) (inventory w/un-cancelling service?)
1231 # - nas (svc_broaband nas stuff)
1232 #this stuff is unused in the wild afaik
1233 # - mailinglistmember
1235 # - svc_domain.parent_svcnum?
1236 # - acct_snarf (ancient mail fetching config)
1237 # - cgp_rule (communigate)
1238 # - cust_svc_option (used by our Tron stuff)
1239 # - acct_rt_transaction (used by our time worked stuff)
1242 # also move over any services that didn't unprovision at cancellation
1245 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1246 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1247 my $error = $cust_svc->replace;
1249 $dbh->rollback if $oldAutoCommit;
1255 # Uncancel any supplemental packages, and make them supplemental to the
1259 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1261 $error = $supp_pkg->uncancel(%options, 'main_pkgnum' => $cust_pkg->pkgnum);
1263 $dbh->rollback if $oldAutoCommit;
1264 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1272 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1274 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1275 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1282 Cancels any pending expiration (sets the expire field to null).
1284 If there is an error, returns the error, otherwise returns false.
1289 my( $self, %options ) = @_;
1292 my $oldAutoCommit = $FS::UID::AutoCommit;
1293 local $FS::UID::AutoCommit = 0;
1296 my $old = $self->select_for_update;
1298 my $pkgnum = $old->pkgnum;
1299 if ( $old->get('cancel') || $self->get('cancel') ) {
1300 dbh->rollback if $oldAutoCommit;
1301 return "Can't unexpire cancelled package $pkgnum";
1302 # or at least it's pointless
1305 unless ( $old->get('expire') && $self->get('expire') ) {
1306 dbh->rollback if $oldAutoCommit;
1307 return ""; # no error
1310 my %hash = $self->hash;
1311 $hash{'expire'} = '';
1312 my $new = new FS::cust_pkg ( \%hash );
1313 $error = $new->replace( $self, options => { $self->options } );
1315 $dbh->rollback if $oldAutoCommit;
1319 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1325 =item suspend [ OPTION => VALUE ... ]
1327 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1328 package, then suspends the package itself (sets the susp field to now).
1330 Available options are:
1334 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1335 either a reasonnum of an existing reason, or passing a hashref will create
1336 a new reason. The hashref should have the following keys:
1337 - typenum - Reason type (see L<FS::reason_type>
1338 - reason - Text of the new reason.
1340 =item date - can be set to a unix style timestamp to specify when to
1343 =item time - can be set to override the current time, for calculation
1344 of final invoices or unused-time credits
1346 =item resume_date - can be set to a time when the package should be
1347 unsuspended. This may be more convenient than calling C<unsuspend()>
1350 =item from_main - allows a supplemental package to be suspended, rather
1351 than redirecting the method call to its main package. For internal use.
1353 =item from_cancel - used when suspending from the cancel method, forces
1354 this to skip everything besides basic suspension. For internal use.
1358 If there is an error, returns the error, otherwise returns false.
1363 my( $self, %options ) = @_;
1366 # supplemental packages still can't be separately suspended, but silently
1367 # exit instead of failing or passing the action to the main package (so
1368 # that the "Suspend customer" action doesn't trip over the supplemental
1371 if ( $self->main_pkgnum and !$options{'from_main'} ) {
1375 my $oldAutoCommit = $FS::UID::AutoCommit;
1376 local $FS::UID::AutoCommit = 0;
1379 my $old = $self->select_for_update;
1381 my $pkgnum = $old->pkgnum;
1382 if ( $old->get('cancel') || $self->get('cancel') ) {
1383 dbh->rollback if $oldAutoCommit;
1384 return "Can't suspend cancelled package $pkgnum";
1387 if ( $old->get('susp') || $self->get('susp') ) {
1388 dbh->rollback if $oldAutoCommit;
1389 return ""; # no error # complain on adjourn?
1392 my $suspend_time = $options{'time'} || time;
1393 my $date = $options{date} if $options{date}; # adjourn/suspend later
1394 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1396 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1397 dbh->rollback if $oldAutoCommit;
1398 return "Package $pkgnum expires before it would be suspended.";
1401 # some false laziness with sub cancel
1402 if ( !$options{nobill} && !$date && !$options{'from_cancel'} &&
1403 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1404 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1405 # make the entire cust_main->bill path recognize 'suspend' and
1406 # 'cancel' separately.
1407 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1408 my $copy = $self->new({$self->hash});
1410 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1412 'time' => $suspend_time );
1413 warn "Error billing during suspend, custnum ".
1414 #$self->cust_main->custnum. ": $error"
1419 my $cust_pkg_reason;
1420 if ( $options{'reason'} ) {
1421 $error = $self->insert_reason( 'reason' => $options{'reason'},
1422 'action' => $date ? 'adjourn' : 'suspend',
1423 'date' => $date ? $date : $suspend_time,
1424 'reason_otaker' => $options{'reason_otaker'},
1427 dbh->rollback if $oldAutoCommit;
1428 return "Error inserting cust_pkg_reason: $error";
1430 $cust_pkg_reason = qsearchs('cust_pkg_reason', {
1431 'date' => $date ? $date : $suspend_time,
1432 'action' => $date ? 'A' : 'S',
1433 'pkgnum' => $self->pkgnum,
1437 # if a reasonnum was passed, get the actual reason object so we can check
1439 # (passing a reason hashref is still allowed, but it can't be used with
1440 # the fancy behavioral options.)
1443 if ($options{'reason'} =~ /^\d+$/) {
1444 $reason = FS::reason->by_key($options{'reason'});
1447 my %hash = $self->hash;
1449 $hash{'adjourn'} = $date;
1451 $hash{'susp'} = $suspend_time;
1454 my $resume_date = $options{'resume_date'} || 0;
1455 if ( $resume_date > ($date || $suspend_time) ) {
1456 $hash{'resume'} = $resume_date;
1459 $options{options} ||= {};
1461 my $new = new FS::cust_pkg ( \%hash );
1462 $error = $new->replace( $self, options => { $self->options,
1463 %{ $options{options} },
1467 $dbh->rollback if $oldAutoCommit;
1471 unless ( $date ) { # then we are suspending now
1473 unless ($options{'from_cancel'}) {
1474 # credit remaining time if appropriate
1475 # (if required by the package def, or the suspend reason)
1476 my $unused_credit = $self->part_pkg->option('unused_credit_suspend',1)
1477 || ( defined($reason) && $reason->unused_credit );
1479 if ( $unused_credit ) {
1480 warn "crediting unused time on pkg#".$self->pkgnum."\n" if $DEBUG;
1481 my $error = $self->credit_remaining('suspend', $suspend_time);
1483 $dbh->rollback if $oldAutoCommit;
1489 my @cust_svc = qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } );
1491 #attempt ordering ala cust_svc_suspend_cascade (without infinite-looping
1492 # on the circular dep case)
1493 # (this is too simple for multi-level deps, we need to use something
1494 # to resolve the DAG properly when possible)
1496 $svcpart{$_->svcpart} = 0 foreach @cust_svc;
1497 foreach my $svcpart ( keys %svcpart ) {
1498 foreach my $part_svc_link (
1499 FS::part_svc_link->by_agentnum($self->cust_main->agentnum,
1500 src_svcpart => $svcpart,
1501 link_type => 'cust_svc_suspend_cascade'
1504 $svcpart{$part_svc_link->dst_svcpart} = max(
1505 $svcpart{$part_svc_link->dst_svcpart},
1506 $svcpart{$part_svc_link->src_svcpart} + 1
1510 @cust_svc = sort { $svcpart{ $a->svcpart } <=> $svcpart{ $b->svcpart } }
1514 foreach my $cust_svc ( @cust_svc ) {
1515 $cust_svc->suspend( 'labels_arrayref' => \@labels );
1518 # suspension fees: if there is a feepart, and it's not an unsuspend fee,
1519 # and this is not a suspend-before-cancel
1520 if ( $cust_pkg_reason ) {
1521 my $reason_obj = $cust_pkg_reason->reason;
1522 if ( $reason_obj->feepart and
1523 ! $reason_obj->fee_on_unsuspend and
1524 ! $options{'from_cancel'} ) {
1526 # register the need to charge a fee, cust_main->bill will do the rest
1527 warn "registering suspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1529 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1530 'pkgreasonnum' => $cust_pkg_reason->num,
1531 'pkgnum' => $self->pkgnum,
1532 'feepart' => $reason->feepart,
1533 'nextbill' => $reason->fee_hold,
1535 $error ||= $cust_pkg_reason_fee->insert;
1539 my $conf = new FS::Conf;
1540 if ( $conf->config('suspend_email_admin') && !$options{'from_cancel'} ) {
1542 my $error = send_email(
1543 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1544 #invoice_from ??? well as good as any
1545 'to' => $conf->config('suspend_email_admin'),
1546 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1548 "This is an automatic message from your Freeside installation\n",
1549 "informing you that the following customer package has been suspended:\n",
1551 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1552 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1553 ( map { "Service : $_\n" } @labels ),
1555 'custnum' => $self->custnum,
1556 'msgtype' => 'admin'
1560 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1568 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1569 $error = $supp_pkg->suspend(%options, 'from_main' => 1);
1571 $dbh->rollback if $oldAutoCommit;
1572 return "suspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1576 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1581 =item credit_remaining MODE TIME
1583 Generate a credit for this package for the time remaining in the current
1584 billing period. MODE is either "suspend" or "cancel" (determines the
1585 credit type). TIME is the time of suspension/cancellation. Both arguments
1590 # Implementation note:
1592 # If you pkgpart-change a package that has been billed, and it's set to give
1593 # credit on package change, then this method gets called and then the new
1594 # package will have no last_bill date. Therefore the customer will be credited
1595 # only once (per billing period) even if there are multiple package changes.
1597 # If you location-change a package that has been billed, this method will NOT
1598 # be called and the new package WILL have the last bill date of the old
1601 # If the new package is then canceled within the same billing cycle,
1602 # credit_remaining needs to run calc_remain on the OLD package to determine
1603 # the amount of unused time to credit.
1605 sub credit_remaining {
1606 # Add a credit for remaining service
1607 my ($self, $mode, $time) = @_;
1608 die 'credit_remaining requires suspend or cancel'
1609 unless $mode eq 'suspend' or $mode eq 'cancel';
1610 die 'no suspend/cancel time' unless $time > 0;
1612 my $conf = FS::Conf->new;
1613 my $reason_type = $conf->config($mode.'_credit_type');
1615 my $last_bill = $self->getfield('last_bill') || 0;
1616 my $next_bill = $self->getfield('bill') || 0;
1617 if ( $last_bill > 0 # the package has been billed
1618 and $next_bill > 0 # the package has a next bill date
1619 and $next_bill >= $time # which is in the future
1621 my @cust_credit_source_bill_pkg = ();
1622 my $remaining_value = 0;
1624 my $remain_pkg = $self;
1625 $remaining_value = $remain_pkg->calc_remain(
1627 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1630 # we may have to walk back past some package changes to get to the
1631 # one that actually has unused time
1632 while ( $remaining_value == 0 ) {
1633 if ( $remain_pkg->change_pkgnum ) {
1634 $remain_pkg = FS::cust_pkg->by_key($remain_pkg->change_pkgnum);
1636 # the package has really never been billed
1639 $remaining_value = $remain_pkg->calc_remain(
1641 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1645 if ( $remaining_value > 0 ) {
1646 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1648 my $error = $self->cust_main->credit(
1650 'Credit for unused time on '. $self->part_pkg->pkg,
1651 'reason_type' => $reason_type,
1652 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1654 return "Error crediting customer \$$remaining_value for unused time".
1655 " on ". $self->part_pkg->pkg. ": $error"
1657 } #if $remaining_value
1658 } #if $last_bill, etc.
1662 =item unsuspend [ OPTION => VALUE ... ]
1664 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1665 package, then unsuspends the package itself (clears the susp field and the
1666 adjourn field if it is in the past). If the suspend reason includes an
1667 unsuspension package, that package will be ordered.
1669 Available options are:
1675 Can be set to a date to unsuspend the package in the future (the 'resume'
1678 =item adjust_next_bill
1680 Can be set true to adjust the next bill date forward by
1681 the amount of time the account was inactive. This was set true by default
1682 in the past (from 1.4.2 and 1.5.0pre6 through 1.7.0), but now needs to be
1683 explicitly requested with this option or in the price plan.
1687 If there is an error, returns the error, otherwise returns false.
1692 my( $self, %opt ) = @_;
1695 # pass all suspend/cancel actions to the main package
1696 if ( $self->main_pkgnum and !$opt{'from_main'} ) {
1697 return $self->main_pkg->unsuspend(%opt);
1700 my $oldAutoCommit = $FS::UID::AutoCommit;
1701 local $FS::UID::AutoCommit = 0;
1704 my $old = $self->select_for_update;
1706 my $pkgnum = $old->pkgnum;
1707 if ( $old->get('cancel') || $self->get('cancel') ) {
1708 $dbh->rollback if $oldAutoCommit;
1709 return "Can't unsuspend cancelled package $pkgnum";
1712 unless ( $old->get('susp') && $self->get('susp') ) {
1713 $dbh->rollback if $oldAutoCommit;
1714 return ""; # no error # complain instead?
1717 # handle the case of setting a future unsuspend (resume) date
1718 # and do not continue to actually unsuspend the package
1719 my $date = $opt{'date'};
1720 if ( $date and $date > time ) { # return an error if $date <= time?
1722 if ( $old->get('expire') && $old->get('expire') < $date ) {
1723 $dbh->rollback if $oldAutoCommit;
1724 return "Package $pkgnum expires before it would be unsuspended.";
1727 my $new = new FS::cust_pkg { $self->hash };
1728 $new->set('resume', $date);
1729 $error = $new->replace($self, options => $self->options);
1732 $dbh->rollback if $oldAutoCommit;
1736 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1742 if (!$self->setup) {
1743 # then this package is being released from on-hold status
1744 $error = $self->set_initial_timers;
1746 $dbh->rollback if $oldAutoCommit;
1753 foreach my $cust_svc (
1754 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1756 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1758 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1759 $dbh->rollback if $oldAutoCommit;
1760 return "Illegal svcdb value in part_svc!";
1763 require "FS/$svcdb.pm";
1765 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1767 $error = $svc->unsuspend;
1769 $dbh->rollback if $oldAutoCommit;
1772 my( $label, $value ) = $cust_svc->label;
1773 push @labels, "$label: $value";
1778 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1779 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1781 my %hash = $self->hash;
1782 my $inactive = time - $hash{'susp'};
1784 my $conf = new FS::Conf;
1786 #adjust the next bill date forward
1787 # increment next bill date if certain conditions are met:
1788 # - it was due to be billed at some point
1789 # - either the global or local config says to do this
1790 my $adjust_bill = 0;
1793 && ( $hash{'bill'} || $hash{'setup'} )
1794 && ( $opt{'adjust_next_bill'}
1795 || $conf->exists('unsuspend-always_adjust_next_bill_date')
1796 || $self->part_pkg->option('unsuspend_adjust_bill', 1)
1803 # - the package billed during suspension
1804 # - or it was ordered on hold
1805 # - or the customer was credited for the unused time
1807 if ( $self->option('suspend_bill',1)
1808 or ( $self->part_pkg->option('suspend_bill',1)
1809 and ! $self->option('no_suspend_bill',1)
1811 or $hash{'order_date'} == $hash{'susp'}
1816 if ( $adjust_bill ) {
1817 if ( $self->part_pkg->option('unused_credit_suspend')
1818 or ( ref($reason) and $reason->unused_credit ) ) {
1819 # then the customer was credited for the unused time before suspending,
1820 # so their next bill should be immediate
1821 $hash{'bill'} = time;
1823 # add the length of time suspended to the bill date
1824 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1829 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1830 $hash{'resume'} = '' if !$hash{'adjourn'};
1831 my $new = new FS::cust_pkg ( \%hash );
1832 $error = $new->replace( $self, options => { $self->options } );
1834 $dbh->rollback if $oldAutoCommit;
1841 if ( $reason->unsuspend_pkgpart ) {
1842 warn "Suspend reason '".$reason->reason."' uses deprecated unsuspend_pkgpart feature.\n";
1843 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1844 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1846 my $start_date = $self->cust_main->next_bill_date
1847 if $reason->unsuspend_hold;
1850 $unsusp_pkg = FS::cust_pkg->new({
1851 'custnum' => $self->custnum,
1852 'pkgpart' => $reason->unsuspend_pkgpart,
1853 'start_date' => $start_date,
1854 'locationnum' => $self->locationnum,
1855 # discount? probably not...
1858 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1861 # new way, using fees
1862 if ( $reason->feepart and $reason->fee_on_unsuspend ) {
1863 # register the need to charge a fee, cust_main->bill will do the rest
1864 warn "registering unsuspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1866 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1867 'pkgreasonnum' => $cust_pkg_reason->num,
1868 'pkgnum' => $self->pkgnum,
1869 'feepart' => $reason->feepart,
1870 'nextbill' => $reason->fee_hold,
1872 $error ||= $cust_pkg_reason_fee->insert;
1876 $dbh->rollback if $oldAutoCommit;
1881 if ( $conf->config('unsuspend_email_admin') ) {
1883 my $error = send_email(
1884 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1885 #invoice_from ??? well as good as any
1886 'to' => $conf->config('unsuspend_email_admin'),
1887 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1888 "This is an automatic message from your Freeside installation\n",
1889 "informing you that the following customer package has been unsuspended:\n",
1891 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1892 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1893 ( map { "Service : $_\n" } @labels ),
1895 "An unsuspension fee was charged: ".
1896 $unsusp_pkg->part_pkg->pkg_comment."\n"
1900 'custnum' => $self->custnum,
1901 'msgtype' => 'admin',
1905 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1911 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1912 $error = $supp_pkg->unsuspend(%opt, 'from_main' => 1);
1914 $dbh->rollback if $oldAutoCommit;
1915 return "unsuspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1919 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1926 Cancels any pending suspension (sets the adjourn field to null).
1928 If there is an error, returns the error, otherwise returns false.
1933 my( $self, %options ) = @_;
1936 my $oldAutoCommit = $FS::UID::AutoCommit;
1937 local $FS::UID::AutoCommit = 0;
1940 my $old = $self->select_for_update;
1942 my $pkgnum = $old->pkgnum;
1943 if ( $old->get('cancel') || $self->get('cancel') ) {
1944 dbh->rollback if $oldAutoCommit;
1945 return "Can't unadjourn cancelled package $pkgnum";
1946 # or at least it's pointless
1949 if ( $old->get('susp') || $self->get('susp') ) {
1950 dbh->rollback if $oldAutoCommit;
1951 return "Can't unadjourn suspended package $pkgnum";
1952 # perhaps this is arbitrary
1955 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1956 dbh->rollback if $oldAutoCommit;
1957 return ""; # no error
1960 my %hash = $self->hash;
1961 $hash{'adjourn'} = '';
1962 $hash{'resume'} = '';
1963 my $new = new FS::cust_pkg ( \%hash );
1964 $error = $new->replace( $self, options => { $self->options } );
1966 $dbh->rollback if $oldAutoCommit;
1970 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1977 =item change HASHREF | OPTION => VALUE ...
1979 Changes this package: cancels it and creates a new one, with a different
1980 pkgpart or locationnum or both. All services are transferred to the new
1981 package (no change will be made if this is not possible).
1983 Options may be passed as a list of key/value pairs or as a hash reference.
1990 New locationnum, to change the location for this package.
1994 New FS::cust_location object, to create a new location and assign it
1999 New FS::cust_main object, to create a new customer and assign the new package
2004 New pkgpart (see L<FS::part_pkg>).
2008 New refnum (see L<FS::part_referral>).
2012 New quantity; if unspecified, the new package will have the same quantity
2017 "New" (existing) FS::cust_pkg object. The package's services and other
2018 attributes will be transferred to this package.
2022 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
2023 susp, adjourn, cancel, expire, and contract_end) to the new package.
2025 =item unprotect_svcs
2027 Normally, change() will rollback and return an error if some services
2028 can't be transferred (also see the I<cust_pkg-change_svcpart> config option).
2029 If unprotect_svcs is true, this method will transfer as many services as
2030 it can and then unconditionally cancel the old package.
2034 If specified, sets this value for the contract_end date on the new package
2035 (without regard for keep_dates or the usual date-preservation behavior.)
2036 Will throw an error if defined but false; the UI doesn't allow editing
2037 this unless it already exists, making removal impossible to undo.
2041 At least one of locationnum, cust_location, pkgpart, refnum, cust_main, or
2042 cust_pkg must be specified (otherwise, what's the point?)
2044 Returns either the new FS::cust_pkg object or a scalar error.
2048 my $err_or_new_cust_pkg = $old_cust_pkg->change
2052 #used by change and change_later
2053 #didn't put with documented check methods because it depends on change-specific opts
2054 #and it also possibly edits the value of opts
2058 if ( defined($opt->{'contract_end'}) ) {
2059 my $current_contract_end = $self->get('contract_end');
2060 unless ($opt->{'contract_end'}) {
2061 if ($current_contract_end) {
2062 return "Cannot remove contract end date when changing packages";
2064 #shouldn't even pass this option if there's not a current value
2065 #but can be handled gracefully if the option is empty
2066 warn "Contract end date passed unexpectedly";
2067 delete $opt->{'contract_end'};
2071 unless ($current_contract_end) {
2072 #option shouldn't be passed, throw error if it's non-empty
2073 return "Cannot add contract end date when changing packages " . $self->pkgnum;
2079 #some false laziness w/order
2082 my $opt = ref($_[0]) ? shift : { @_ };
2084 my $conf = new FS::Conf;
2086 # handle contract_end on cust_pkg same as passed option
2087 if ( $opt->{'cust_pkg'} ) {
2088 $opt->{'contract_end'} = $opt->{'cust_pkg'}->contract_end;
2089 delete $opt->{'contract_end'} unless $opt->{'contract_end'};
2092 # check contract_end, prevent adding/removing
2093 my $error = $self->_check_change($opt);
2094 return $error if $error;
2096 # Transactionize this whole mess
2097 my $oldAutoCommit = $FS::UID::AutoCommit;
2098 local $FS::UID::AutoCommit = 0;
2101 if ( $opt->{'cust_location'} ) {
2102 $error = $opt->{'cust_location'}->find_or_insert;
2104 $dbh->rollback if $oldAutoCommit;
2105 return "creating location record: $error";
2107 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2110 # Before going any further here: if the package is still in the pre-setup
2111 # state, it's safe to modify it in place. No need to charge/credit for
2112 # partial period, transfer services, transfer usage pools, copy invoice
2113 # details, or change any dates.
2114 if ( ! $self->setup and ! $opt->{cust_pkg} and ! $opt->{cust_main} ) {
2115 foreach ( qw( locationnum pkgpart quantity refnum salesnum ) ) {
2116 if ( length($opt->{$_}) ) {
2117 $self->set($_, $opt->{$_});
2120 # almost. if the new pkgpart specifies start/adjourn/expire timers,
2122 if ( $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart ) {
2123 $error ||= $self->set_initial_timers;
2125 # but if contract_end was explicitly specified, that overrides all else
2126 $self->set('contract_end', $opt->{'contract_end'})
2127 if $opt->{'contract_end'};
2128 $error ||= $self->replace;
2130 $dbh->rollback if $oldAutoCommit;
2131 return "modifying package: $error";
2133 $dbh->commit if $oldAutoCommit;
2142 $hash{'setup'} = $time if $self->setup;
2144 $hash{'change_date'} = $time;
2145 $hash{"change_$_"} = $self->$_()
2146 foreach qw( pkgnum pkgpart locationnum );
2148 if ( $opt->{'cust_pkg'} ) {
2149 # treat changing to a package with a different pkgpart as a
2150 # pkgpart change (because it is)
2151 $opt->{'pkgpart'} = $opt->{'cust_pkg'}->pkgpart;
2154 # whether to override pkgpart checking on the new package
2155 my $same_pkgpart = 1;
2156 if ( $opt->{'pkgpart'} and ( $opt->{'pkgpart'} != $self->pkgpart ) ) {
2160 my $unused_credit = 0;
2161 my $keep_dates = $opt->{'keep_dates'};
2163 # Special case. If the pkgpart is changing, and the customer is
2164 # going to be credited for remaining time, don't keep setup, bill,
2165 # or last_bill dates, and DO pass the flag to cancel() to credit
2167 if ( $opt->{'pkgpart'}
2168 and $opt->{'pkgpart'} != $self->pkgpart
2169 and $self->part_pkg->option('unused_credit_change', 1) ) {
2172 $hash{$_} = '' foreach qw(setup bill last_bill);
2175 if ( $keep_dates ) {
2176 foreach my $date ( qw(setup bill last_bill) ) {
2177 $hash{$date} = $self->getfield($date);
2180 # always keep the following dates
2181 foreach my $date (qw(order_date susp adjourn cancel expire resume
2182 start_date contract_end)) {
2183 $hash{$date} = $self->getfield($date);
2185 # but if contract_end was explicitly specified, that overrides all else
2186 $hash{'contract_end'} = $opt->{'contract_end'}
2187 if $opt->{'contract_end'};
2189 # allow $opt->{'locationnum'} = '' to specifically set it to null
2190 # (i.e. customer default location)
2191 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2193 # usually this doesn't matter. the two cases where it does are:
2194 # 1. unused_credit_change + pkgpart change + setup fee on the new package
2196 # 2. (more importantly) changing a package before it's billed
2197 $hash{'waive_setup'} = $self->waive_setup;
2199 # if this package is scheduled for a future package change, preserve that
2200 $hash{'change_to_pkgnum'} = $self->change_to_pkgnum;
2202 my $custnum = $self->custnum;
2203 if ( $opt->{cust_main} ) {
2204 my $cust_main = $opt->{cust_main};
2205 unless ( $cust_main->custnum ) {
2206 my $error = $cust_main->insert( @{ $opt->{cust_main_insert_args}||[] } );
2208 $dbh->rollback if $oldAutoCommit;
2209 return "inserting customer record: $error";
2212 $custnum = $cust_main->custnum;
2215 $hash{'contactnum'} = $opt->{'contactnum'} if $opt->{'contactnum'};
2218 if ( $opt->{'cust_pkg'} ) {
2219 # The target package already exists; update it to show that it was
2220 # changed from this package.
2221 $cust_pkg = $opt->{'cust_pkg'};
2223 # follow all the above rules for date changes, etc.
2224 foreach (keys %hash) {
2225 $cust_pkg->set($_, $hash{$_});
2227 # except those that implement the future package change behavior
2228 foreach (qw(change_to_pkgnum start_date expire)) {
2229 $cust_pkg->set($_, '');
2232 $error = $cust_pkg->replace;
2235 # Create the new package.
2236 $cust_pkg = new FS::cust_pkg {
2237 custnum => $custnum,
2238 locationnum => $opt->{'locationnum'},
2239 ( map { $_ => ( $opt->{$_} || $self->$_() ) }
2240 qw( pkgpart quantity refnum salesnum )
2244 $error = $cust_pkg->insert( 'change' => 1,
2245 'allow_pkgpart' => $same_pkgpart );
2248 $dbh->rollback if $oldAutoCommit;
2249 return "inserting new package: $error";
2252 # Transfer services and cancel old package.
2253 # Enforce service limits only if this is a pkgpart change.
2254 local $FS::cust_svc::ignore_quantity;
2255 $FS::cust_svc::ignore_quantity = 1 if $same_pkgpart;
2256 $error = $self->transfer($cust_pkg);
2257 if ($error and $error == 0) {
2258 # $old_pkg->transfer failed.
2259 $dbh->rollback if $oldAutoCommit;
2260 return "transferring $error";
2263 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
2264 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
2265 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
2266 if ($error and $error == 0) {
2267 # $old_pkg->transfer failed.
2268 $dbh->rollback if $oldAutoCommit;
2269 return "converting $error";
2273 # We set unprotect_svcs when executing a "future package change". It's
2274 # not a user-interactive operation, so returning an error means the
2275 # package change will just fail. Rather than have that happen, we'll
2276 # let leftover services be deleted.
2277 if ($error > 0 and !$opt->{'unprotect_svcs'}) {
2278 # Transfers were successful, but we still had services left on the old
2279 # package. We can't change the package under this circumstances, so abort.
2280 $dbh->rollback if $oldAutoCommit;
2281 return "unable to transfer all services";
2284 #reset usage if changing pkgpart
2285 # AND usage rollover is off (otherwise adds twice, now and at package bill)
2286 if ($self->pkgpart != $cust_pkg->pkgpart) {
2287 my $part_pkg = $cust_pkg->part_pkg;
2288 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
2292 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
2295 $dbh->rollback if $oldAutoCommit;
2296 return "setting usage values: $error";
2299 # if NOT changing pkgpart, transfer any usage pools over
2300 foreach my $usage ($self->cust_pkg_usage) {
2301 $usage->set('pkgnum', $cust_pkg->pkgnum);
2302 $error = $usage->replace;
2304 $dbh->rollback if $oldAutoCommit;
2305 return "transferring usage pools: $error";
2310 # transfer usage pricing add-ons, if we're not changing pkgpart or if they were specified
2311 if ( $same_pkgpart || $opt->{'cust_pkg_usageprice'}) {
2312 my @old_cust_pkg_usageprice;
2313 if ($opt->{'cust_pkg_usageprice'}) {
2314 @old_cust_pkg_usageprice = @{ $opt->{'cust_pkg_usageprice'} };
2316 @old_cust_pkg_usageprice = $self->cust_pkg_usageprice;
2318 foreach my $old_cust_pkg_usageprice (@old_cust_pkg_usageprice) {
2319 my $new_cust_pkg_usageprice = new FS::cust_pkg_usageprice {
2320 'pkgnum' => $cust_pkg->pkgnum,
2321 'usagepricepart' => $old_cust_pkg_usageprice->usagepricepart,
2322 'quantity' => $old_cust_pkg_usageprice->quantity,
2324 $error = $new_cust_pkg_usageprice->insert;
2326 $dbh->rollback if $oldAutoCommit;
2327 return "Error transferring usage pricing add-on: $error";
2332 # transfer discounts, if we're not changing pkgpart
2333 if ( $same_pkgpart ) {
2334 foreach my $old_discount ($self->cust_pkg_discount_active) {
2335 # don't remove the old discount, we may still need to bill that package.
2336 my $new_discount = new FS::cust_pkg_discount {
2337 'pkgnum' => $cust_pkg->pkgnum,
2338 'discountnum' => $old_discount->discountnum,
2339 'months_used' => $old_discount->months_used,
2341 $error = $new_discount->insert;
2343 $dbh->rollback if $oldAutoCommit;
2344 return "transferring discounts: $error";
2349 # transfer (copy) invoice details
2350 foreach my $detail ($self->cust_pkg_detail) {
2351 my $new_detail = FS::cust_pkg_detail->new({ $detail->hash });
2352 $new_detail->set('pkgdetailnum', '');
2353 $new_detail->set('pkgnum', $cust_pkg->pkgnum);
2354 $error = $new_detail->insert;
2356 $dbh->rollback if $oldAutoCommit;
2357 return "transferring package notes: $error";
2363 if ( !$opt->{'cust_pkg'} ) {
2364 # Order any supplemental packages.
2365 my $part_pkg = $cust_pkg->part_pkg;
2366 my @old_supp_pkgs = $self->supplemental_pkgs;
2367 foreach my $link ($part_pkg->supp_part_pkg_link) {
2369 foreach (@old_supp_pkgs) {
2370 if ($_->pkgpart == $link->dst_pkgpart) {
2372 $_->pkgpart(0); # so that it can't match more than once
2376 # false laziness with FS::cust_main::Packages::order_pkg
2377 my $new = FS::cust_pkg->new({
2378 pkgpart => $link->dst_pkgpart,
2379 pkglinknum => $link->pkglinknum,
2380 custnum => $custnum,
2381 main_pkgnum => $cust_pkg->pkgnum,
2382 locationnum => $cust_pkg->locationnum,
2383 start_date => $cust_pkg->start_date,
2384 order_date => $cust_pkg->order_date,
2385 expire => $cust_pkg->expire,
2386 adjourn => $cust_pkg->adjourn,
2387 contract_end => $cust_pkg->contract_end,
2388 refnum => $cust_pkg->refnum,
2389 discountnum => $cust_pkg->discountnum,
2390 waive_setup => $cust_pkg->waive_setup,
2392 if ( $old and $opt->{'keep_dates'} ) {
2393 foreach (qw(setup bill last_bill)) {
2394 $new->set($_, $old->get($_));
2397 $error = $new->insert( allow_pkgpart => $same_pkgpart );
2400 $error ||= $old->transfer($new);
2402 if ( $error and $error > 0 ) {
2403 # no reason why this should ever fail, but still...
2404 $error = "Unable to transfer all services from supplemental package ".
2408 $dbh->rollback if $oldAutoCommit;
2411 push @new_supp_pkgs, $new;
2413 } # if !$opt->{'cust_pkg'}
2414 # because if there is one, then supplemental packages would already
2415 # have been created for it.
2417 #Good to go, cancel old package. Notify 'cancel' of whether to credit
2419 #Don't allow billing the package (preceding period packages and/or
2420 #outstanding usage) if we are keeping dates (i.e. location changing),
2421 #because the new package will be billed for the same date range.
2422 #Supplemental packages are also canceled here.
2424 # during scheduled changes, avoid canceling the package we just
2426 $self->set('change_to_pkgnum' => '');
2428 $error = $self->cancel(
2430 unused_credit => $unused_credit,
2431 nobill => $keep_dates,
2432 change_custnum => ( $self->custnum != $custnum ? $custnum : '' ),
2433 no_delay_cancel => 1,
2436 $dbh->rollback if $oldAutoCommit;
2437 return "canceling old package: $error";
2440 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
2442 my $error = $cust_pkg->cust_main->bill(
2443 'pkg_list' => [ $cust_pkg, @new_supp_pkgs ]
2446 $dbh->rollback if $oldAutoCommit;
2447 return "billing new package: $error";
2451 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2457 =item change_later OPTION => VALUE...
2459 Schedule a package change for a later date. This actually orders the new
2460 package immediately, but sets its start date for a future date, and sets
2461 the current package to expire on the same date.
2463 If the package is already scheduled for a change, this can be called with
2464 'start_date' to change the scheduled date, or with pkgpart and/or
2465 locationnum to modify the package change. To cancel the scheduled change
2466 entirely, see C<abort_change>.
2474 The date for the package change. Required, and must be in the future.
2484 The pkgpart, locationnum, quantity and optional contract_end of the new
2485 package, with the same meaning as in C<change>.
2493 my $opt = ref($_[0]) ? shift : { @_ };
2495 # check contract_end, prevent adding/removing
2496 my $error = $self->_check_change($opt);
2497 return $error if $error;
2499 my $oldAutoCommit = $FS::UID::AutoCommit;
2500 local $FS::UID::AutoCommit = 0;
2503 my $cust_main = $self->cust_main;
2505 my $date = delete $opt->{'start_date'} or return 'start_date required';
2507 if ( $date <= time ) {
2508 $dbh->rollback if $oldAutoCommit;
2509 return "start_date $date is in the past";
2512 if ( $self->change_to_pkgnum ) {
2513 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
2514 my $new_pkgpart = $opt->{'pkgpart'}
2515 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $change_to->pkgpart;
2516 my $new_locationnum = $opt->{'locationnum'}
2517 if $opt->{'locationnum'} and $opt->{'locationnum'} != $change_to->locationnum;
2518 my $new_quantity = $opt->{'quantity'}
2519 if $opt->{'quantity'} and $opt->{'quantity'} != $change_to->quantity;
2520 my $new_contract_end = $opt->{'contract_end'}
2521 if $opt->{'contract_end'} and $opt->{'contract_end'} != $change_to->contract_end;
2522 if ( $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end ) {
2523 # it hasn't been billed yet, so in principle we could just edit
2524 # it in place (w/o a package change), but that's bad form.
2525 # So change the package according to the new options...
2526 my $err_or_pkg = $change_to->change(%$opt);
2527 if ( ref $err_or_pkg ) {
2528 # Then set that package up for a future start.
2529 $self->set('change_to_pkgnum', $err_or_pkg->pkgnum);
2530 $self->set('expire', $date); # in case it's different
2531 $err_or_pkg->set('start_date', $date);
2532 $err_or_pkg->set('change_date', '');
2533 $err_or_pkg->set('change_pkgnum', '');
2535 $error = $self->replace ||
2536 $err_or_pkg->replace ||
2537 #because change() might've edited existing scheduled change in place
2538 (($err_or_pkg->pkgnum == $change_to->pkgnum) ? '' :
2539 $change_to->cancel('no_delay_cancel' => 1) ||
2540 $change_to->delete);
2542 $error = $err_or_pkg;
2544 } else { # change the start date only.
2545 $self->set('expire', $date);
2546 $change_to->set('start_date', $date);
2547 $error = $self->replace || $change_to->replace;
2550 $dbh->rollback if $oldAutoCommit;
2553 $dbh->commit if $oldAutoCommit;
2556 } # if $self->change_to_pkgnum
2558 my $new_pkgpart = $opt->{'pkgpart'}
2559 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart;
2560 my $new_locationnum = $opt->{'locationnum'}
2561 if $opt->{'locationnum'} and $opt->{'locationnum'} != $self->locationnum;
2562 my $new_quantity = $opt->{'quantity'}
2563 if $opt->{'quantity'} and $opt->{'quantity'} != $self->quantity;
2564 my $new_contract_end = $opt->{'contract_end'}
2565 if $opt->{'contract_end'} and $opt->{'contract_end'} != $self->contract_end;
2567 return '' unless $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end; # wouldn't do anything
2569 # allow $opt->{'locationnum'} = '' to specifically set it to null
2570 # (i.e. customer default location)
2571 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2573 my $new = FS::cust_pkg->new( {
2574 custnum => $self->custnum,
2575 locationnum => $opt->{'locationnum'},
2576 start_date => $date,
2577 map { $_ => ( $opt->{$_} || $self->$_() ) }
2578 qw( pkgpart quantity refnum salesnum contract_end )
2580 $error = $new->insert('change' => 1,
2581 'allow_pkgpart' => ($new_pkgpart ? 0 : 1));
2583 $self->set('change_to_pkgnum', $new->pkgnum);
2584 $self->set('expire', $date);
2585 $error = $self->replace;
2588 $dbh->rollback if $oldAutoCommit;
2590 $dbh->commit if $oldAutoCommit;
2598 Cancels a future package change scheduled by C<change_later>.
2604 my $oldAutoCommit = $FS::UID::AutoCommit;
2605 local $FS::UID::AutoCommit = 0;
2607 my $pkgnum = $self->change_to_pkgnum;
2608 my $change_to = FS::cust_pkg->by_key($pkgnum) if $pkgnum;
2610 $self->set('change_to_pkgnum', '');
2611 $self->set('expire', '');
2612 $error = $self->replace;
2614 $error ||= $change_to->cancel || $change_to->delete;
2617 if ( $oldAutoCommit ) {
2628 =item set_quantity QUANTITY
2630 Change the package's quantity field. This is one of the few package properties
2631 that can safely be changed without canceling and reordering the package
2632 (because it doesn't affect tax eligibility). Returns an error or an
2639 $self = $self->replace_old; # just to make sure
2640 $self->quantity(shift);
2644 =item set_salesnum SALESNUM
2646 Change the package's salesnum (sales person) field. This is one of the few
2647 package properties that can safely be changed without canceling and reordering
2648 the package (because it doesn't affect tax eligibility). Returns an error or
2655 $self = $self->replace_old; # just to make sure
2656 $self->salesnum(shift);
2658 # XXX this should probably reassign any credit that's already been given
2661 =item modify_charge OPTIONS
2663 Change the properties of a one-time charge. The following properties can
2664 be changed this way:
2665 - pkg: the package description
2666 - classnum: the package class
2667 - additional: arrayref of additional invoice details to add to this package
2669 and, I<if the charge has not yet been billed>:
2670 - start_date: the date when it will be billed
2671 - amount: the setup fee to be charged
2672 - quantity: the multiplier for the setup fee
2673 - separate_bill: whether to put the charge on a separate invoice
2675 If you pass 'adjust_commission' => 1, and the classnum changes, and there are
2676 commission credits linked to this charge, they will be recalculated.
2683 my $part_pkg = $self->part_pkg;
2684 my $pkgnum = $self->pkgnum;
2687 my $oldAutoCommit = $FS::UID::AutoCommit;
2688 local $FS::UID::AutoCommit = 0;
2690 return "Can't use modify_charge except on one-time charges"
2691 unless $part_pkg->freq eq '0';
2693 if ( length($opt{'pkg'}) and $part_pkg->pkg ne $opt{'pkg'} ) {
2694 $part_pkg->set('pkg', $opt{'pkg'});
2697 my %pkg_opt = $part_pkg->options;
2698 my $pkg_opt_modified = 0;
2700 $opt{'additional'} ||= [];
2703 foreach (grep /^additional/, keys %pkg_opt) {
2704 ($i) = ($_ =~ /^additional_info(\d+)$/);
2705 $old_additional[$i] = $pkg_opt{$_} if $i;
2706 delete $pkg_opt{$_};
2709 for ( $i = 0; exists($opt{'additional'}->[$i]); $i++ ) {
2710 $pkg_opt{ "additional_info$i" } = $opt{'additional'}->[$i];
2711 if (!exists($old_additional[$i])
2712 or $old_additional[$i] ne $opt{'additional'}->[$i])
2714 $pkg_opt_modified = 1;
2717 $pkg_opt_modified = 1 if (scalar(@old_additional) - 1) != $i;
2718 $pkg_opt{'additional_count'} = $i if $i > 0;
2721 if ( exists($opt{'classnum'}) and $part_pkg->classnum ne $opt{'classnum'} )
2724 $old_classnum = $part_pkg->classnum;
2725 $part_pkg->set('classnum', $opt{'classnum'});
2728 if ( !$self->get('setup') ) {
2729 # not yet billed, so allow amount, setup_cost, quantity, start_date,
2732 if ( exists($opt{'amount'})
2733 and $part_pkg->option('setup_fee') != $opt{'amount'}
2734 and $opt{'amount'} > 0 ) {
2736 $pkg_opt{'setup_fee'} = $opt{'amount'};
2737 $pkg_opt_modified = 1;
2740 if ( exists($opt{'setup_cost'})
2741 and $part_pkg->setup_cost != $opt{'setup_cost'}
2742 and $opt{'setup_cost'} > 0 ) {
2744 $part_pkg->set('setup_cost', $opt{'setup_cost'});
2747 if ( exists($opt{'quantity'})
2748 and $opt{'quantity'} != $self->quantity
2749 and $opt{'quantity'} > 0 ) {
2751 $self->set('quantity', $opt{'quantity'});
2754 if ( exists($opt{'start_date'})
2755 and $opt{'start_date'} != $self->start_date ) {
2757 $self->set('start_date', $opt{'start_date'});
2760 if ( exists($opt{'separate_bill'})
2761 and $opt{'separate_bill'} ne $self->separate_bill ) {
2763 $self->set('separate_bill', $opt{'separate_bill'});
2767 } # else simply ignore them; the UI shouldn't allow editing the fields
2770 if ( exists($opt{'taxclass'})
2771 and $part_pkg->taxclass ne $opt{'taxclass'}) {
2773 $part_pkg->set('taxclass', $opt{'taxclass'});
2777 if ( $part_pkg->modified or $pkg_opt_modified ) {
2778 # can we safely modify the package def?
2779 # Yes, if it's not available for purchase, and this is the only instance
2781 if ( $part_pkg->disabled
2782 and FS::cust_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 1
2783 and FS::quotation_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 0
2785 $error = $part_pkg->replace( options => \%pkg_opt );
2788 $part_pkg = $part_pkg->clone;
2789 $part_pkg->set('disabled' => 'Y');
2790 $error = $part_pkg->insert( options => \%pkg_opt );
2791 # and associate this as yet-unbilled package to the new package def
2792 $self->set('pkgpart' => $part_pkg->pkgpart);
2795 $dbh->rollback if $oldAutoCommit;
2800 if ($self->modified) { # for quantity or start_date change, or if we had
2801 # to clone the existing package def
2802 my $error = $self->replace;
2803 return $error if $error;
2805 if (defined $old_classnum) {
2806 # fix invoice grouping records
2807 my $old_catname = $old_classnum
2808 ? FS::pkg_class->by_key($old_classnum)->categoryname
2810 my $new_catname = $opt{'classnum'}
2811 ? $part_pkg->pkg_class->categoryname
2813 if ( $old_catname ne $new_catname ) {
2814 foreach my $cust_bill_pkg ($self->cust_bill_pkg) {
2815 # (there should only be one...)
2816 my @display = qsearch( 'cust_bill_pkg_display', {
2817 'billpkgnum' => $cust_bill_pkg->billpkgnum,
2818 'section' => $old_catname,
2820 foreach (@display) {
2821 $_->set('section', $new_catname);
2822 $error = $_->replace;
2824 $dbh->rollback if $oldAutoCommit;
2828 } # foreach $cust_bill_pkg
2831 if ( $opt{'adjust_commission'} ) {
2832 # fix commission credits...tricky.
2833 foreach my $cust_event ($self->cust_event) {
2834 my $part_event = $cust_event->part_event;
2835 foreach my $table (qw(sales agent)) {
2837 "FS::part_event::Action::Mixin::credit_${table}_pkg_class";
2838 my $credit = qsearchs('cust_credit', {
2839 'eventnum' => $cust_event->eventnum,
2841 if ( $part_event->isa($class) ) {
2842 # Yes, this results in current commission rates being applied
2843 # retroactively to a one-time charge. For accounting purposes
2844 # there ought to be some kind of time limit on doing this.
2845 my $amount = $part_event->_calc_credit($self);
2846 if ( $credit and $credit->amount ne $amount ) {
2847 # Void the old credit.
2848 $error = $credit->void('Package class changed');
2850 $dbh->rollback if $oldAutoCommit;
2851 return "$error (adjusting commission credit)";
2854 # redo the event action to recreate the credit.
2856 eval { $part_event->do_action( $self, $cust_event ) };
2858 $dbh->rollback if $oldAutoCommit;
2861 } # if $part_event->isa($class)
2863 } # foreach $cust_event
2864 } # if $opt{'adjust_commission'}
2865 } # if defined $old_classnum
2867 $dbh->commit if $oldAutoCommit;
2874 sub process_bulk_cust_pkg {
2877 warn Dumper($param) if $DEBUG;
2879 my $old_part_pkg = qsearchs('part_pkg',
2880 { pkgpart => $param->{'old_pkgpart'} });
2881 my $new_part_pkg = qsearchs('part_pkg',
2882 { pkgpart => $param->{'new_pkgpart'} });
2883 die "Must select a new package type\n" unless $new_part_pkg;
2884 #my $keep_dates = $param->{'keep_dates'} || 0;
2885 my $keep_dates = 1; # there is no good reason to turn this off
2887 my $oldAutoCommit = $FS::UID::AutoCommit;
2888 local $FS::UID::AutoCommit = 0;
2891 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
2894 foreach my $old_cust_pkg ( @cust_pkgs ) {
2896 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
2897 if ( $old_cust_pkg->getfield('cancel') ) {
2898 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
2899 $old_cust_pkg->pkgnum."\n"
2903 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
2905 my $error = $old_cust_pkg->change(
2906 'pkgpart' => $param->{'new_pkgpart'},
2907 'keep_dates' => $keep_dates
2909 if ( !ref($error) ) { # change returns the cust_pkg on success
2911 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
2914 $dbh->commit if $oldAutoCommit;
2920 Returns the last bill date, or if there is no last bill date, the setup date.
2921 Useful for billing metered services.
2927 return $self->setfield('last_bill', $_[0]) if @_;
2928 return $self->getfield('last_bill') if $self->getfield('last_bill');
2929 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
2930 'edate' => $self->bill, } );
2931 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
2934 =item last_cust_pkg_reason ACTION
2936 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
2937 Returns false if there is no reason or the package is not currenly ACTION'd
2938 ACTION is one of adjourn, susp, cancel, or expire.
2942 sub last_cust_pkg_reason {
2943 my ( $self, $action ) = ( shift, shift );
2944 my $date = $self->get($action);
2946 'table' => 'cust_pkg_reason',
2947 'hashref' => { 'pkgnum' => $self->pkgnum,
2948 'action' => substr(uc($action), 0, 1),
2951 'order_by' => 'ORDER BY num DESC LIMIT 1',
2955 =item last_reason ACTION
2957 Returns the most recent ACTION FS::reason associated with the package.
2958 Returns false if there is no reason or the package is not currenly ACTION'd
2959 ACTION is one of adjourn, susp, cancel, or expire.
2964 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
2965 $cust_pkg_reason->reason
2966 if $cust_pkg_reason;
2971 Returns the definition for this billing item, as an FS::part_pkg object (see
2978 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
2979 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
2980 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
2985 Returns the cancelled package this package was changed from, if any.
2991 return '' unless $self->change_pkgnum;
2992 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
2995 =item change_cust_main
2997 Returns the customter this package was detached to, if any.
3001 sub change_cust_main {
3003 return '' unless $self->change_custnum;
3004 qsearchs('cust_main', { 'custnum' => $self->change_custnum } );
3009 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
3016 $self->part_pkg->calc_setup($self, @_);
3021 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
3028 $self->part_pkg->calc_recur($self, @_);
3033 Calls the I<base_setup> of the FS::part_pkg object associated with this billing
3040 $self->part_pkg->base_setup($self, @_);
3045 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
3052 $self->part_pkg->base_recur($self, @_);
3057 Calls the I<calc_remain> of the FS::part_pkg object associated with this
3064 $self->part_pkg->calc_remain($self, @_);
3069 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
3076 $self->part_pkg->calc_cancel($self, @_);
3081 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
3087 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
3090 =item cust_pkg_detail [ DETAILTYPE ]
3092 Returns any customer package details for this package (see
3093 L<FS::cust_pkg_detail>).
3095 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3099 sub cust_pkg_detail {
3101 my %hash = ( 'pkgnum' => $self->pkgnum );
3102 $hash{detailtype} = shift if @_;
3104 'table' => 'cust_pkg_detail',
3105 'hashref' => \%hash,
3106 'order_by' => 'ORDER BY weight, pkgdetailnum',
3110 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
3112 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
3114 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3116 If there is an error, returns the error, otherwise returns false.
3120 sub set_cust_pkg_detail {
3121 my( $self, $detailtype, @details ) = @_;
3123 my $oldAutoCommit = $FS::UID::AutoCommit;
3124 local $FS::UID::AutoCommit = 0;
3127 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
3128 my $error = $current->delete;
3130 $dbh->rollback if $oldAutoCommit;
3131 return "error removing old detail: $error";
3135 foreach my $detail ( @details ) {
3136 my $cust_pkg_detail = new FS::cust_pkg_detail {
3137 'pkgnum' => $self->pkgnum,
3138 'detailtype' => $detailtype,
3139 'detail' => $detail,
3141 my $error = $cust_pkg_detail->insert;
3143 $dbh->rollback if $oldAutoCommit;
3144 return "error adding new detail: $error";
3149 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3156 Returns the customer billing events (see L<FS::cust_event>) for this invoice.
3160 #false laziness w/cust_bill.pm
3164 'table' => 'cust_event',
3165 'addl_from' => 'JOIN part_event USING ( eventpart )',
3166 'hashref' => { 'tablenum' => $self->pkgnum },
3167 'extra_sql' => " AND eventtable = 'cust_pkg' ",
3171 =item num_cust_event
3173 Returns the number of customer billing events (see L<FS::cust_event>) for this package.
3177 #false laziness w/cust_bill.pm
3178 sub num_cust_event {
3180 my $sql = "SELECT COUNT(*) ". $self->_from_cust_event_where;
3181 $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref->[0];
3184 =item exists_cust_event
3186 Returns true if there are customer billing events (see L<FS::cust_event>) for this package. More efficient than using num_cust_event.
3190 sub exists_cust_event {
3192 my $sql = "SELECT 1 ". $self->_from_cust_event_where. " LIMIT 1";
3193 my $row = $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref;
3194 $row ? $row->[0] : '';
3197 sub _from_cust_event_where {
3199 " FROM cust_event JOIN part_event USING ( eventpart ) ".
3200 " WHERE tablenum = ? AND eventtable = 'cust_pkg' ";
3204 my( $self, $sql, @args ) = @_;
3205 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
3206 $sth->execute(@args) or die $sth->errstr. " executing $sql";
3210 =item part_pkg_currency_option OPTIONNAME
3212 Returns a two item list consisting of the currency of this customer, if any,
3213 and a value for the provided option. If the customer has a currency, the value
3214 is the option value the given name and the currency (see
3215 L<FS::part_pkg_currency>). Otherwise, if the customer has no currency, is the
3216 regular option value for the given name (see L<FS::part_pkg_option>).
3220 sub part_pkg_currency_option {
3221 my( $self, $optionname ) = @_;
3222 my $part_pkg = $self->part_pkg;
3223 if ( my $currency = $self->cust_main->currency ) {
3224 ($currency, $part_pkg->part_pkg_currency_option($currency, $optionname) );
3226 ('', $part_pkg->option($optionname) );
3230 =item cust_svc [ SVCPART ] (old, deprecated usage)
3232 =item cust_svc [ OPTION => VALUE ... ] (current usage)
3234 =item cust_svc_unsorted [ OPTION => VALUE ... ]
3236 Returns the services for this package, as FS::cust_svc objects (see
3237 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
3238 spcififed, returns only the matching services.
3240 As an optimization, use the cust_svc_unsorted version if you are not displaying
3247 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
3248 $self->_sort_cust_svc( $self->cust_svc_unsorted_arrayref(@_) );
3251 sub cust_svc_unsorted {
3253 @{ $self->cust_svc_unsorted_arrayref(@_) };
3256 sub cust_svc_unsorted_arrayref {
3259 return [] unless $self->num_cust_svc(@_);
3262 if ( @_ && $_[0] =~ /^\d+/ ) {
3263 $opt{svcpart} = shift;
3264 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3271 'select' => 'cust_svc.*, part_svc.*',
3272 'table' => 'cust_svc',
3273 'hashref' => { 'pkgnum' => $self->pkgnum },
3274 'addl_from' => 'LEFT JOIN part_svc USING ( svcpart )',
3276 $search{hashref}->{svcpart} = $opt{svcpart}
3278 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{svcdb} )
3281 [ qsearch(\%search) ];
3285 =item overlimit [ SVCPART ]
3287 Returns the services for this package which have exceeded their
3288 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
3289 is specified, return only the matching services.
3295 return () unless $self->num_cust_svc(@_);
3296 grep { $_->overlimit } $self->cust_svc(@_);
3299 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3301 Returns historical services for this package created before END TIMESTAMP and
3302 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
3303 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
3304 I<pkg_svc.hidden> flag will be omitted.
3310 warn "$me _h_cust_svc called on $self\n"
3313 my ($end, $start, $mode) = @_;
3315 local($FS::Record::qsearch_qualify_columns) = 0;
3317 my @cust_svc = $self->_sort_cust_svc(
3318 [ qsearch( 'h_cust_svc',
3319 { 'pkgnum' => $self->pkgnum, },
3320 FS::h_cust_svc->sql_h_search(@_),
3324 if ( defined($mode) && $mode eq 'I' ) {
3325 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
3326 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
3332 sub _sort_cust_svc {
3333 my( $self, $arrayref ) = @_;
3336 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
3338 my %pkg_svc = map { $_->svcpart => $_ }
3339 qsearch( 'pkg_svc', { 'pkgpart' => $self->pkgpart } );
3344 my $pkg_svc = $pkg_svc{ $_->svcpart } || '';
3346 $pkg_svc ? $pkg_svc->primary_svc : '',
3347 $pkg_svc ? $pkg_svc->quantity : 0,
3354 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
3356 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
3358 Returns the number of services for this package. Available options are svcpart
3359 and svcdb. If either is spcififed, returns only the matching services.
3366 return $self->{'_num_cust_svc'}
3368 && exists($self->{'_num_cust_svc'})
3369 && $self->{'_num_cust_svc'} =~ /\d/;
3371 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
3375 if ( @_ && $_[0] =~ /^\d+/ ) {
3376 $opt{svcpart} = shift;
3377 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3383 my $select = 'SELECT COUNT(*) FROM cust_svc ';
3384 my $where = ' WHERE pkgnum = ? ';
3385 my @param = ($self->pkgnum);
3387 if ( $opt{'svcpart'} ) {
3388 $where .= ' AND svcpart = ? ';
3389 push @param, $opt{'svcpart'};
3391 if ( $opt{'svcdb'} ) {
3392 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
3393 $where .= ' AND svcdb = ? ';
3394 push @param, $opt{'svcdb'};
3397 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
3398 $sth->execute(@param) or die $sth->errstr;
3399 $sth->fetchrow_arrayref->[0];
3402 =item available_part_svc
3404 Returns a list of FS::part_svc objects representing services included in this
3405 package but not yet provisioned. Each FS::part_svc object also has an extra
3406 field, I<num_avail>, which specifies the number of available services.
3408 Accepts option I<provision_hold>; if true, only returns part_svc for which the
3409 associated pkg_svc has the provision_hold flag set.
3413 sub available_part_svc {
3417 my $pkg_quantity = $self->quantity || 1;
3419 grep { $_->num_avail > 0 }
3421 my $part_svc = $_->part_svc;
3422 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
3423 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
3425 # more evil encapsulation breakage
3426 if ($part_svc->{'Hash'}{'num_avail'} > 0) {
3427 my @exports = $part_svc->part_export_did;
3428 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
3433 grep { $opt{'provision_hold'} ? $_->provision_hold : 1 }
3434 $self->part_pkg->pkg_svc;
3437 =item part_svc [ OPTION => VALUE ... ]
3439 Returns a list of FS::part_svc objects representing provisioned and available
3440 services included in this package. Each FS::part_svc object also has the
3441 following extra fields:
3455 (services) - array reference containing the provisioned services, as cust_svc objects
3459 Accepts two options:
3463 =item summarize_size
3465 If true, will omit the extra cust_pkg_svc option for objects where num_cust_svc
3466 is this size or greater.
3468 =item hide_discontinued
3470 If true, will omit looking for services that are no longer avaialble in the
3478 #label -> ($cust_svc->label)[1]
3484 my $pkg_quantity = $self->quantity || 1;
3486 #XXX some sort of sort order besides numeric by svcpart...
3487 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
3489 my $part_svc = $pkg_svc->part_svc;
3490 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3491 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
3492 $part_svc->{'Hash'}{'num_avail'} =
3493 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
3494 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3495 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
3496 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
3497 && $num_cust_svc >= $opt{summarize_size};
3498 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
3500 } $self->part_pkg->pkg_svc;
3502 unless ( $opt{hide_discontinued} ) {
3504 push @part_svc, map {
3506 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3507 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
3508 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
3509 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3510 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
3512 } $self->extra_part_svc;
3519 =item extra_part_svc
3521 Returns a list of FS::part_svc objects corresponding to services in this
3522 package which are still provisioned but not (any longer) available in the
3527 sub extra_part_svc {
3530 my $pkgnum = $self->pkgnum;
3531 #my $pkgpart = $self->pkgpart;
3534 # 'table' => 'part_svc',
3537 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
3538 # WHERE pkg_svc.svcpart = part_svc.svcpart
3539 # AND pkg_svc.pkgpart = ?
3542 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
3543 # LEFT JOIN cust_pkg USING ( pkgnum )
3544 # WHERE cust_svc.svcpart = part_svc.svcpart
3547 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
3550 #seems to benchmark slightly faster... (or did?)
3552 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
3553 my $pkgparts = join(',', @pkgparts);
3556 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
3557 #MySQL doesn't grok DISINCT ON
3558 'select' => 'DISTINCT part_svc.*',
3559 'table' => 'part_svc',
3561 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
3562 AND pkg_svc.pkgpart IN ($pkgparts)
3565 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
3566 LEFT JOIN cust_pkg USING ( pkgnum )
3569 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
3570 'extra_param' => [ [$self->pkgnum=>'int'] ],
3576 Returns a short status string for this package, currently:
3582 =item not yet billed
3584 =item one-time charge
3599 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
3601 return 'cancelled' if $self->get('cancel');
3602 return 'on hold' if $self->susp && ! $self->setup;
3603 return 'suspended' if $self->susp;
3604 return 'not yet billed' unless $self->setup;
3605 return 'one-time charge' if $freq =~ /^(0|$)/;
3609 =item ucfirst_status
3611 Returns the status with the first character capitalized.
3615 sub ucfirst_status {
3616 ucfirst(shift->status);
3621 Class method that returns the list of possible status strings for packages
3622 (see L<the status method|/status>). For example:
3624 @statuses = FS::cust_pkg->statuses();
3628 tie my %statuscolor, 'Tie::IxHash',
3629 'on hold' => 'FF00F5', #brighter purple!
3630 'not yet billed' => '009999', #teal? cyan?
3631 'one-time charge' => '0000CC', #blue #'000000',
3632 'active' => '00CC00',
3633 'suspended' => 'FF9900',
3634 'cancelled' => 'FF0000',
3638 my $self = shift; #could be class...
3639 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
3640 # # mayble split btw one-time vs. recur
3651 Returns a hex triplet color string for this package's status.
3657 $statuscolor{$self->status};
3660 =item is_status_delay_cancel
3662 Returns true if part_pkg has option delay_cancel,
3663 cust_pkg status is 'suspended' and expire is set
3664 to cancel package within the next day (or however
3665 many days are set in global config part_pkg-delay_cancel-days.
3667 Accepts option I<part_pkg-delay_cancel-days> which should be
3668 the value of the config setting, to avoid looking it up again.
3670 This is not a real status, this only meant for hacking display
3671 values, because otherwise treating the package as suspended is
3672 really the whole point of the delay_cancel option.
3676 sub is_status_delay_cancel {
3677 my ($self,%opt) = @_;
3678 if ( $self->main_pkgnum and $self->pkglinknum ) {
3679 return $self->main_pkg->is_status_delay_cancel;
3681 return 0 unless $self->part_pkg->option('delay_cancel',1);
3682 return 0 unless $self->status eq 'suspended';
3683 return 0 unless $self->expire;
3684 my $expdays = $opt{'part_pkg-delay_cancel-days'};
3686 my $conf = new FS::Conf;
3687 $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
3689 my $expsecs = 60*60*24*$expdays;
3690 return 0 unless $self->expire < time + $expsecs;
3696 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
3697 "pkg - comment" depending on user preference).
3703 my $label = $self->part_pkg->pkg_comment( cust_pkg=>$self, nopkgpart=>1 );
3704 $label = $self->pkgnum. ": $label"
3705 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
3709 =item pkg_label_long
3711 Returns a long label for this package, adding the primary service's label to
3716 sub pkg_label_long {
3718 my $label = $self->pkg_label;
3719 my $cust_svc = $self->primary_cust_svc;
3720 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
3726 Returns a customer-localized label for this package.
3732 $self->part_pkg->pkg_locale( $self->cust_main->locale );
3735 =item primary_cust_svc
3737 Returns a primary service (as FS::cust_svc object) if one can be identified.
3741 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
3743 sub primary_cust_svc {
3746 my @cust_svc = $self->cust_svc;
3748 return '' unless @cust_svc; #no serivces - irrelevant then
3750 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
3752 # primary service as specified in the package definition
3753 # or exactly one service definition with quantity one
3754 my $svcpart = $self->part_pkg->svcpart;
3755 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
3756 return $cust_svc[0] if scalar(@cust_svc) == 1;
3758 #couldn't identify one thing..
3764 Returns a list of lists, calling the label method for all services
3765 (see L<FS::cust_svc>) of this billing item.
3771 map { [ $_->label ] } $self->cust_svc;
3774 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3776 Like the labels method, but returns historical information on services that
3777 were active as of END_TIMESTAMP and (optionally) not cancelled before
3778 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
3779 I<pkg_svc.hidden> flag will be omitted.
3781 Returns a list of lists, calling the label method for all (historical) services
3782 (see L<FS::h_cust_svc>) of this billing item.
3788 warn "$me _h_labels called on $self\n"
3790 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
3795 Like labels, except returns a simple flat list, and shortens long
3796 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3797 identical services to one line that lists the service label and the number of
3798 individual services rather than individual items.
3803 shift->_labels_short( 'labels', @_ );
3806 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
3808 Like h_labels, except returns a simple flat list, and shortens long
3809 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3810 identical services to one line that lists the service label and the number of
3811 individual services rather than individual items.
3815 sub h_labels_short {
3816 shift->_labels_short( 'h_labels', @_ );
3820 my( $self, $method ) = ( shift, shift );
3822 warn "$me _labels_short called on $self with $method method\n"
3825 my $conf = new FS::Conf;
3826 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
3828 warn "$me _labels_short populating \%labels\n"
3832 #tie %labels, 'Tie::IxHash';
3833 push @{ $labels{$_->[0]} }, $_->[1]
3834 foreach $self->$method(@_);
3836 warn "$me _labels_short populating \@labels\n"
3840 foreach my $label ( keys %labels ) {
3842 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
3843 my $num = scalar(@values);
3844 warn "$me _labels_short $num items for $label\n"
3847 if ( $num > $max_same_services ) {
3848 warn "$me _labels_short more than $max_same_services, so summarizing\n"
3850 push @labels, "$label ($num)";
3852 if ( $conf->exists('cust_bill-consolidate_services') ) {
3853 warn "$me _labels_short consolidating services\n"
3855 # push @labels, "$label: ". join(', ', @values);
3857 my $detail = "$label: ";
3858 $detail .= shift(@values). ', '
3860 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
3862 push @labels, $detail;
3864 warn "$me _labels_short done consolidating services\n"
3867 warn "$me _labels_short adding service data\n"
3869 push @labels, map { "$label: $_" } @values;
3880 Returns the parent customer object (see L<FS::cust_main>).
3884 Returns the balance for this specific package, when using
3885 experimental package balance.
3891 $self->cust_main->balance_pkgnum( $self->pkgnum );
3894 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
3898 Returns the location object, if any (see L<FS::cust_location>).
3900 =item cust_location_or_main
3902 If this package is associated with a location, returns the locaiton (see
3903 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
3905 =item location_label [ OPTION => VALUE ... ]
3907 Returns the label of the location object (see L<FS::cust_location>).
3911 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
3913 =item tax_locationnum
3915 Returns the foreign key to a L<FS::cust_location> object for calculating
3916 tax on this package, as determined by the C<tax-pkg_address> and
3917 C<tax-ship_address> configuration flags.
3921 sub tax_locationnum {
3923 my $conf = FS::Conf->new;
3924 if ( $conf->exists('tax-pkg_address') ) {
3925 return $self->locationnum;
3927 elsif ( $conf->exists('tax-ship_address') ) {
3928 return $self->cust_main->ship_locationnum;
3931 return $self->cust_main->bill_locationnum;
3937 Returns the L<FS::cust_location> object for tax_locationnum.
3943 my $conf = FS::Conf->new;
3944 if ( $conf->exists('tax-pkg_address') and $self->locationnum ) {
3945 return FS::cust_location->by_key($self->locationnum);
3947 elsif ( $conf->exists('tax-ship_address') ) {
3948 return $self->cust_main->ship_location;
3951 return $self->cust_main->bill_location;
3955 =item seconds_since TIMESTAMP
3957 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
3958 package have been online since TIMESTAMP, according to the session monitor.
3960 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
3961 L<Time::Local> and L<Date::Parse> for conversion functions.
3966 my($self, $since) = @_;
3969 foreach my $cust_svc (
3970 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
3972 $seconds += $cust_svc->seconds_since($since);
3979 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
3981 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
3982 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
3985 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
3986 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
3992 sub seconds_since_sqlradacct {
3993 my($self, $start, $end) = @_;
3997 foreach my $cust_svc (
3999 my $part_svc = $_->part_svc;
4000 $part_svc->svcdb eq 'svc_acct'
4001 && scalar($part_svc->part_export_usage);
4004 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
4011 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
4013 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
4014 in this package for sessions ending between TIMESTAMP_START (inclusive) and
4018 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
4019 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
4024 sub attribute_since_sqlradacct {
4025 my($self, $start, $end, $attrib) = @_;
4029 foreach my $cust_svc (
4031 my $part_svc = $_->part_svc;
4032 scalar($part_svc->part_export_usage);
4035 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
4047 my( $self, $value ) = @_;
4048 if ( defined($value) ) {
4049 $self->setfield('quantity', $value);
4051 $self->getfield('quantity') || 1;
4054 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
4056 Transfers as many services as possible from this package to another package.
4058 The destination package can be specified by pkgnum by passing an FS::cust_pkg
4059 object. The destination package must already exist.
4061 Services are moved only if the destination allows services with the correct
4062 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
4063 this option with caution! No provision is made for export differences
4064 between the old and new service definitions. Probably only should be used
4065 when your exports for all service definitions of a given svcdb are identical.
4066 (attempt a transfer without it first, to move all possible svcpart-matching
4069 Any services that can't be moved remain in the original package.
4071 Returns an error, if there is one; otherwise, returns the number of services
4072 that couldn't be moved.
4077 my ($self, $dest_pkgnum, %opt) = @_;
4083 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
4084 $dest = $dest_pkgnum;
4085 $dest_pkgnum = $dest->pkgnum;
4087 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
4090 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
4092 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
4093 $target{$pkg_svc->svcpart} = $pkg_svc->quantity * ( $dest->quantity || 1 );
4096 foreach my $cust_svc ($dest->cust_svc) {
4097 $target{$cust_svc->svcpart}--;
4100 my %svcpart2svcparts = ();
4101 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4102 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
4103 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
4104 next if exists $svcpart2svcparts{$svcpart};
4105 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
4106 $svcpart2svcparts{$svcpart} = [
4108 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
4110 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
4111 'svcpart' => $_ } );
4113 $pkg_svc ? $pkg_svc->primary_svc : '',
4114 $pkg_svc ? $pkg_svc->quantity : 0,
4118 grep { $_ != $svcpart }
4120 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
4122 warn "alternates for svcpart $svcpart: ".
4123 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
4129 foreach my $cust_svc ($self->cust_svc) {
4130 my $svcnum = $cust_svc->svcnum;
4131 if($target{$cust_svc->svcpart} > 0
4132 or $FS::cust_svc::ignore_quantity) { # maybe should be a 'force' option
4133 $target{$cust_svc->svcpart}--;
4134 my $new = new FS::cust_svc { $cust_svc->hash };
4135 $new->pkgnum($dest_pkgnum);
4136 $error = $new->replace($cust_svc);
4137 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4139 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
4140 warn "alternates to consider: ".
4141 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
4143 my @alternate = grep {
4144 warn "considering alternate svcpart $_: ".
4145 "$target{$_} available in new package\n"
4148 } @{$svcpart2svcparts{$cust_svc->svcpart}};
4150 warn "alternate(s) found\n" if $DEBUG;
4151 my $change_svcpart = $alternate[0];
4152 $target{$change_svcpart}--;
4153 my $new = new FS::cust_svc { $cust_svc->hash };
4154 $new->svcpart($change_svcpart);
4155 $new->pkgnum($dest_pkgnum);
4156 $error = $new->replace($cust_svc);
4164 my @label = $cust_svc->label;
4165 return "$label[0] $label[1]: $error";
4171 =item grab_svcnums SVCNUM, SVCNUM ...
4173 Change the pkgnum for the provided services to this packages. If there is an
4174 error, returns the error, otherwise returns false.
4182 my $oldAutoCommit = $FS::UID::AutoCommit;
4183 local $FS::UID::AutoCommit = 0;
4186 foreach my $svcnum (@svcnum) {
4187 my $cust_svc = qsearchs('cust_svc', { svcnum=>$svcnum } ) or do {
4188 $dbh->rollback if $oldAutoCommit;
4189 return "unknown svcnum $svcnum";
4191 $cust_svc->pkgnum( $self->pkgnum );
4192 my $error = $cust_svc->replace;
4194 $dbh->rollback if $oldAutoCommit;
4199 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4206 This method is deprecated. See the I<depend_jobnum> option to the insert and
4207 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
4211 #looks like this is still used by the order_pkg and change_pkg methods in
4212 # ClientAPI/MyAccount, need to look into those before removing
4216 my $oldAutoCommit = $FS::UID::AutoCommit;
4217 local $FS::UID::AutoCommit = 0;
4220 foreach my $cust_svc ( $self->cust_svc ) {
4221 #false laziness w/svc_Common::insert
4222 my $svc_x = $cust_svc->svc_x;
4223 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
4224 my $error = $part_export->export_insert($svc_x);
4226 $dbh->rollback if $oldAutoCommit;
4232 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4237 =item export_pkg_change OLD_CUST_PKG
4239 Calls the "pkg_change" export action for all services attached to this package.
4243 sub export_pkg_change {
4244 my( $self, $old ) = ( shift, shift );
4246 my $oldAutoCommit = $FS::UID::AutoCommit;
4247 local $FS::UID::AutoCommit = 0;
4250 foreach my $svc_x ( map $_->svc_x, $self->cust_svc ) {
4251 my $error = $svc_x->export('pkg_change', $self, $old);
4253 $dbh->rollback if $oldAutoCommit;
4258 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4265 Associates this package with a (suspension or cancellation) reason (see
4266 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
4269 Available options are:
4275 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
4279 the access_user (see L<FS::access_user>) providing the reason
4287 the action (cancel, susp, adjourn, expire) associated with the reason
4291 If there is an error, returns the error, otherwise returns false.
4296 my ($self, %options) = @_;
4298 my $otaker = $options{reason_otaker} ||
4299 $FS::CurrentUser::CurrentUser->username;
4302 if ( $options{'reason'} =~ /^(\d+)$/ ) {
4306 } elsif ( ref($options{'reason'}) ) {
4308 return 'Enter a new reason (or select an existing one)'
4309 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
4311 my $reason = new FS::reason({
4312 'reason_type' => $options{'reason'}->{'typenum'},
4313 'reason' => $options{'reason'}->{'reason'},
4315 my $error = $reason->insert;
4316 return $error if $error;
4318 $reasonnum = $reason->reasonnum;
4321 return "Unparseable reason: ". $options{'reason'};
4324 my $cust_pkg_reason =
4325 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
4326 'reasonnum' => $reasonnum,
4327 'otaker' => $otaker,
4328 'action' => substr(uc($options{'action'}),0,1),
4329 'date' => $options{'date'}
4334 $cust_pkg_reason->insert;
4337 =item insert_discount
4339 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
4340 inserting a new discount on the fly (see L<FS::discount>).
4342 This will look at the cust_pkg for a pseudo-field named "setup_discountnum",
4343 and if present, will create a setup discount. If the discountnum is -1,
4344 a new discount definition will be inserted using the value in
4345 "setup_discountnum_amount" or "setup_discountnum_percent". Likewise for recur.
4347 If there is an error, returns the error, otherwise returns false.
4351 sub insert_discount {
4352 #my ($self, %options) = @_;
4355 foreach my $x (qw(setup recur)) {
4356 if ( my $discountnum = $self->get("${x}_discountnum") ) {
4357 my $cust_pkg_discount = FS::cust_pkg_discount->new( {
4358 'pkgnum' => $self->pkgnum,
4359 'discountnum' => $discountnum,
4362 'end_date' => '', #XXX
4363 #for the create a new discount case
4364 'amount' => $self->get("${x}_discountnum_amount"),
4365 'percent' => $self->get("${x}_discountnum_percent"),
4366 'months' => $self->get("${x}_discountnum_months"),
4368 if ( $x eq 'setup' ) {
4369 $cust_pkg_discount->setup('Y');
4370 $cust_pkg_discount->months('');
4372 my $error = $cust_pkg_discount->insert;
4373 return $error if $error;
4380 =item set_usage USAGE_VALUE_HASHREF
4382 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4383 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4384 upbytes, downbytes, and totalbytes are appropriate keys.
4386 All svc_accts which are part of this package have their values reset.
4391 my ($self, $valueref, %opt) = @_;
4393 #only svc_acct can set_usage for now
4394 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4395 my $svc_x = $cust_svc->svc_x;
4396 $svc_x->set_usage($valueref, %opt)
4397 if $svc_x->can("set_usage");
4401 =item recharge USAGE_VALUE_HASHREF
4403 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4404 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4405 upbytes, downbytes, and totalbytes are appropriate keys.
4407 All svc_accts which are part of this package have their values incremented.
4412 my ($self, $valueref) = @_;
4414 #only svc_acct can set_usage for now
4415 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4416 my $svc_x = $cust_svc->svc_x;
4417 $svc_x->recharge($valueref)
4418 if $svc_x->can("recharge");
4422 =item apply_usageprice
4426 sub apply_usageprice {
4429 my $oldAutoCommit = $FS::UID::AutoCommit;
4430 local $FS::UID::AutoCommit = 0;
4435 foreach my $cust_pkg_usageprice ( $self->cust_pkg_usageprice ) {
4436 $error ||= $cust_pkg_usageprice->apply;
4440 $dbh->rollback if $oldAutoCommit;
4441 die "error applying part_pkg_usageprice add-ons, pkgnum ". $self->pkgnum.
4444 $dbh->commit if $oldAutoCommit;
4450 =item cust_pkg_discount
4452 =item cust_pkg_discount_active
4456 sub cust_pkg_discount_active {
4458 grep { $_->status eq 'active' } $self->cust_pkg_discount;
4461 =item cust_pkg_usage
4463 Returns a list of all voice usage counters attached to this package.
4465 =item apply_usage OPTIONS
4467 Takes the following options:
4468 - cdr: a call detail record (L<FS::cdr>)
4469 - rate_detail: the rate determined for this call (L<FS::rate_detail>)
4470 - minutes: the maximum number of minutes to be charged
4472 Finds available usage minutes for a call of this class, and subtracts
4473 up to that many minutes from the usage pool. If the usage pool is empty,
4474 and the C<cdr-minutes_priority> global config option is set, minutes may
4475 be taken from other calls as well. Either way, an allocation record will
4476 be created (L<FS::cdr_cust_pkg_usage>) and this method will return the
4477 number of minutes of usage applied to the call.
4482 my ($self, %opt) = @_;
4483 my $cdr = $opt{cdr};
4484 my $rate_detail = $opt{rate_detail};
4485 my $minutes = $opt{minutes};
4486 my $classnum = $rate_detail->classnum;
4487 my $pkgnum = $self->pkgnum;
4488 my $custnum = $self->custnum;
4490 my $oldAutoCommit = $FS::UID::AutoCommit;
4491 local $FS::UID::AutoCommit = 0;
4494 my $order = FS::Conf->new->config('cdr-minutes_priority');
4498 $is_classnum = ' part_pkg_usage_class.classnum = '.$classnum;
4500 $is_classnum = ' part_pkg_usage_class.classnum IS NULL';
4502 my @usage_recs = qsearch({
4503 'table' => 'cust_pkg_usage',
4504 'addl_from' => ' JOIN part_pkg_usage USING (pkgusagepart)'.
4505 ' JOIN cust_pkg USING (pkgnum)'.
4506 ' JOIN part_pkg_usage_class USING (pkgusagepart)',
4507 'select' => 'cust_pkg_usage.*',
4508 'extra_sql' => " WHERE ( cust_pkg.pkgnum = $pkgnum OR ".
4509 " ( cust_pkg.custnum = $custnum AND ".
4510 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4511 $is_classnum . ' AND '.
4512 " cust_pkg_usage.minutes > 0",
4513 'order_by' => " ORDER BY priority ASC",
4516 my $orig_minutes = $minutes;
4518 while (!$error and $minutes > 0 and @usage_recs) {
4519 my $cust_pkg_usage = shift @usage_recs;
4520 $cust_pkg_usage->select_for_update;
4521 my $cdr_cust_pkg_usage = FS::cdr_cust_pkg_usage->new({
4522 pkgusagenum => $cust_pkg_usage->pkgusagenum,
4523 acctid => $cdr->acctid,
4524 minutes => min($cust_pkg_usage->minutes, $minutes),
4526 $cust_pkg_usage->set('minutes',
4527 $cust_pkg_usage->minutes - $cdr_cust_pkg_usage->minutes
4529 $error = $cust_pkg_usage->replace || $cdr_cust_pkg_usage->insert;
4530 $minutes -= $cdr_cust_pkg_usage->minutes;
4532 if ( $order and $minutes > 0 and !$error ) {
4533 # then try to steal minutes from another call
4535 'table' => 'cdr_cust_pkg_usage',
4536 'addl_from' => ' JOIN cust_pkg_usage USING (pkgusagenum)'.
4537 ' JOIN part_pkg_usage USING (pkgusagepart)'.
4538 ' JOIN cust_pkg USING (pkgnum)'.
4539 ' JOIN part_pkg_usage_class USING (pkgusagepart)'.
4540 ' JOIN cdr USING (acctid)',
4541 'select' => 'cdr_cust_pkg_usage.*',
4542 'extra_sql' => " WHERE cdr.freesidestatus = 'rated' AND ".
4543 " ( cust_pkg.pkgnum = $pkgnum OR ".
4544 " ( cust_pkg.custnum = $custnum AND ".
4545 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4546 " part_pkg_usage_class.classnum = $classnum",
4547 'order_by' => ' ORDER BY part_pkg_usage.priority ASC',
4549 if ( $order eq 'time' ) {
4550 # find CDRs that are using minutes, but have a later startdate
4552 my $startdate = $cdr->startdate;
4553 if ($startdate !~ /^\d+$/) {
4554 die "bad cdr startdate '$startdate'";
4556 $search{'extra_sql'} .= " AND cdr.startdate > $startdate";
4557 # minimize needless reshuffling
4558 $search{'order_by'} .= ', cdr.startdate DESC';
4560 # XXX may not work correctly with rate_time schedules. Could
4561 # fix this by storing ratedetailnum in cdr_cust_pkg_usage, I
4563 $search{'addl_from'} .=
4564 ' JOIN rate_detail'.
4565 ' ON (cdr.rated_ratedetailnum = rate_detail.ratedetailnum)';
4566 if ( $order eq 'rate_high' ) {
4567 $search{'extra_sql'} .= ' AND rate_detail.min_charge < '.
4568 $rate_detail->min_charge;
4569 $search{'order_by'} .= ', rate_detail.min_charge ASC';
4570 } elsif ( $order eq 'rate_low' ) {
4571 $search{'extra_sql'} .= ' AND rate_detail.min_charge > '.
4572 $rate_detail->min_charge;
4573 $search{'order_by'} .= ', rate_detail.min_charge DESC';
4575 # this should really never happen
4576 die "invalid cdr-minutes_priority value '$order'\n";
4579 my @cdr_usage_recs = qsearch(\%search);
4581 while (!$error and @cdr_usage_recs and $minutes > 0) {
4582 my $cdr_cust_pkg_usage = shift @cdr_usage_recs;
4583 my $cust_pkg_usage = $cdr_cust_pkg_usage->cust_pkg_usage;
4584 my $old_cdr = $cdr_cust_pkg_usage->cdr;
4585 $reproc_cdrs{$old_cdr->acctid} = $old_cdr;
4586 $cdr_cust_pkg_usage->select_for_update;
4587 $old_cdr->select_for_update;
4588 $cust_pkg_usage->select_for_update;
4589 # in case someone else stole the usage from this CDR
4590 # while waiting for the lock...
4591 next if $old_cdr->acctid != $cdr_cust_pkg_usage->acctid;
4592 # steal the usage allocation and flag the old CDR for reprocessing
4593 $cdr_cust_pkg_usage->set('acctid', $cdr->acctid);
4594 # if the allocation is more minutes than we need, adjust it...
4595 my $delta = $cdr_cust_pkg_usage->minutes - $minutes;
4597 $cdr_cust_pkg_usage->set('minutes', $minutes);
4598 $cust_pkg_usage->set('minutes', $cust_pkg_usage->minutes + $delta);
4599 $error = $cust_pkg_usage->replace;
4601 #warn 'CDR '.$cdr->acctid . ' stealing allocation '.$cdr_cust_pkg_usage->cdrusagenum.' from CDR '.$old_cdr->acctid."\n";
4602 $error ||= $cdr_cust_pkg_usage->replace;
4603 # deduct the stolen minutes
4604 $minutes -= $cdr_cust_pkg_usage->minutes;
4606 # after all minute-stealing is done, reset the affected CDRs
4607 foreach (values %reproc_cdrs) {
4608 $error ||= $_->set_status('');
4609 # XXX or should we just call $cdr->rate right here?
4610 # it's not like we can create a loop this way, since the min_charge
4611 # or call time has to go monotonically in one direction.
4612 # we COULD get some very deep recursions going, though...
4614 } # if $order and $minutes
4617 die "error applying included minutes\npkgnum ".$self->pkgnum.", class $classnum, acctid ".$cdr->acctid."\n$error\n"
4619 $dbh->commit if $oldAutoCommit;
4620 return $orig_minutes - $minutes;
4624 =item supplemental_pkgs
4626 Returns a list of all packages supplemental to this one.
4630 sub supplemental_pkgs {
4632 qsearch('cust_pkg', { 'main_pkgnum' => $self->pkgnum });
4637 Returns the package that this one is supplemental to, if any.
4643 if ( $self->main_pkgnum ) {
4644 return FS::cust_pkg->by_key($self->main_pkgnum);
4651 =head1 CLASS METHODS
4657 Returns an SQL expression identifying recurring packages.
4661 sub recurring_sql { "
4662 '0' != ( select freq from part_pkg
4663 where cust_pkg.pkgpart = part_pkg.pkgpart )
4668 Returns an SQL expression identifying one-time packages.
4673 '0' = ( select freq from part_pkg
4674 where cust_pkg.pkgpart = part_pkg.pkgpart )
4679 Returns an SQL expression identifying ordered packages (recurring packages not
4685 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
4690 Returns an SQL expression identifying active packages.
4695 $_[0]->recurring_sql. "
4696 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4697 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4698 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4701 =item not_yet_billed_sql
4703 Returns an SQL expression identifying packages which have not yet been billed.
4707 sub not_yet_billed_sql { "
4708 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4709 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4710 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4715 Returns an SQL expression identifying inactive packages (one-time packages
4716 that are otherwise unsuspended/uncancelled).
4720 sub inactive_sql { "
4721 ". $_[0]->onetime_sql(). "
4722 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4723 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4724 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4729 Returns an SQL expression identifying on-hold packages.
4734 #$_[0]->recurring_sql(). ' AND '.
4736 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4737 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4738 AND ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4745 Returns an SQL expression identifying suspended packages.
4749 sub suspended_sql { susp_sql(@_); }
4751 #$_[0]->recurring_sql(). ' AND '.
4753 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4754 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4755 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4762 Returns an SQL exprression identifying cancelled packages.
4766 sub cancelled_sql { cancel_sql(@_); }
4768 #$_[0]->recurring_sql(). ' AND '.
4769 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
4774 Returns an SQL expression to give the package status as a string.
4780 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
4781 WHEN ( cust_pkg.susp IS NOT NULL AND cust_pkg.setup IS NULL ) THEN 'on hold'
4782 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
4783 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
4784 WHEN ".onetime_sql()." THEN 'one-time charge'
4791 Returns a list of two package counts. The first is a count of packages
4792 based on the supplied criteria and the second is the count of residential
4793 packages with those same criteria. Criteria are specified as in the search
4799 my ($class, $params) = @_;
4801 my $sql_query = $class->search( $params );
4803 my $count_sql = delete($sql_query->{'count_query'});
4804 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
4805 or die "couldn't parse count_sql";
4807 my $count_sth = dbh->prepare($count_sql)
4808 or die "Error preparing $count_sql: ". dbh->errstr;
4810 or die "Error executing $count_sql: ". $count_sth->errstr;
4811 my $count_arrayref = $count_sth->fetchrow_arrayref;
4813 return ( @$count_arrayref );
4817 =item tax_locationnum_sql
4819 Returns an SQL expression for the tax location for a package, based
4820 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
4824 sub tax_locationnum_sql {
4825 my $conf = FS::Conf->new;
4826 if ( $conf->exists('tax-pkg_address') ) {
4827 'cust_pkg.locationnum';
4829 elsif ( $conf->exists('tax-ship_address') ) {
4830 'cust_main.ship_locationnum';
4833 'cust_main.bill_locationnum';
4839 Returns a list: the first item is an SQL fragment identifying matching
4840 packages/customers via location (taking into account shipping and package
4841 address taxation, if enabled), and subsequent items are the parameters to
4842 substitute for the placeholders in that fragment.
4847 my($class, %opt) = @_;
4848 my $ornull = $opt{'ornull'};
4850 my $conf = new FS::Conf;
4852 # '?' placeholders in _location_sql_where
4853 my $x = $ornull ? 3 : 2;
4864 if ( $conf->exists('tax-ship_address') ) {
4867 ( ( ship_last IS NULL OR ship_last = '' )
4868 AND ". _location_sql_where('cust_main', '', $ornull ). "
4870 OR ( ship_last IS NOT NULL AND ship_last != ''
4871 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
4874 # AND payby != 'COMP'
4876 @main_param = ( @bill_param, @bill_param );
4880 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
4881 @main_param = @bill_param;
4887 if ( $conf->exists('tax-pkg_address') ) {
4889 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
4892 ( cust_pkg.locationnum IS NULL AND $main_where )
4893 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
4896 @param = ( @main_param, @bill_param );
4900 $where = $main_where;
4901 @param = @main_param;
4909 #subroutine, helper for location_sql
4910 sub _location_sql_where {
4912 my $prefix = @_ ? shift : '';
4913 my $ornull = @_ ? shift : '';
4915 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
4917 $ornull = $ornull ? ' OR ? IS NULL ' : '';
4919 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
4920 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
4921 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
4923 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
4925 # ( $table.${prefix}city = ? $or_empty_city $ornull )
4927 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4928 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4929 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
4930 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
4931 AND $table.${prefix}country = ?
4936 my( $self, $what ) = @_;
4938 my $what_show_zero = $what. '_show_zero';
4939 length($self->$what_show_zero())
4940 ? ($self->$what_show_zero() eq 'Y')
4941 : $self->part_pkg->$what_show_zero();
4948 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
4950 Bulk cancel + order subroutine. Perhaps slightly deprecated, only used by the
4951 bulk cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
4953 CUSTNUM is a customer (see L<FS::cust_main>)
4955 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
4956 L<FS::part_pkg>) to order for this customer. Duplicates are of course
4959 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
4960 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
4961 new billing items. An error is returned if this is not possible (see
4962 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
4965 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
4966 newly-created cust_pkg objects.
4968 REFNUM, if specified, will specify the FS::pkg_referral record to be created
4969 and inserted. Multiple FS::pkg_referral records can be created by
4970 setting I<refnum> to an array reference of refnums or a hash reference with
4971 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
4972 record will be created corresponding to cust_main.refnum.
4977 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
4979 my $conf = new FS::Conf;
4981 # Transactionize this whole mess
4982 my $oldAutoCommit = $FS::UID::AutoCommit;
4983 local $FS::UID::AutoCommit = 0;
4987 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
4988 # return "Customer not found: $custnum" unless $cust_main;
4990 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
4993 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
4996 my $change = scalar(@old_cust_pkg) != 0;
4999 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
5001 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
5002 " to pkgpart ". $pkgparts->[0]. "\n"
5005 my $err_or_cust_pkg =
5006 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
5007 'refnum' => $refnum,
5010 unless (ref($err_or_cust_pkg)) {
5011 $dbh->rollback if $oldAutoCommit;
5012 return $err_or_cust_pkg;
5015 push @$return_cust_pkg, $err_or_cust_pkg;
5016 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5021 # Create the new packages.
5022 foreach my $pkgpart (@$pkgparts) {
5024 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
5026 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
5027 pkgpart => $pkgpart,
5031 $error = $cust_pkg->insert( 'change' => $change );
5032 push @$return_cust_pkg, $cust_pkg;
5034 foreach my $link ($cust_pkg->part_pkg->supp_part_pkg_link) {
5035 my $supp_pkg = FS::cust_pkg->new({
5036 custnum => $custnum,
5037 pkgpart => $link->dst_pkgpart,
5039 main_pkgnum => $cust_pkg->pkgnum,
5042 $error ||= $supp_pkg->insert( 'change' => $change );
5043 push @$return_cust_pkg, $supp_pkg;
5047 $dbh->rollback if $oldAutoCommit;
5052 # $return_cust_pkg now contains refs to all of the newly
5055 # Transfer services and cancel old packages.
5056 foreach my $old_pkg (@old_cust_pkg) {
5058 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
5061 foreach my $new_pkg (@$return_cust_pkg) {
5062 $error = $old_pkg->transfer($new_pkg);
5063 if ($error and $error == 0) {
5064 # $old_pkg->transfer failed.
5065 $dbh->rollback if $oldAutoCommit;
5070 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
5071 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
5072 foreach my $new_pkg (@$return_cust_pkg) {
5073 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
5074 if ($error and $error == 0) {
5075 # $old_pkg->transfer failed.
5076 $dbh->rollback if $oldAutoCommit;
5083 # Transfers were successful, but we went through all of the
5084 # new packages and still had services left on the old package.
5085 # We can't cancel the package under the circumstances, so abort.
5086 $dbh->rollback if $oldAutoCommit;
5087 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
5089 $error = $old_pkg->cancel( quiet=>1, 'no_delay_cancel'=>1 );
5095 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5099 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
5101 A bulk change method to change packages for multiple customers.
5103 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5104 L<FS::part_pkg>) to order for each customer. Duplicates are of course
5107 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
5108 replace. The services (see L<FS::cust_svc>) are moved to the
5109 new billing items. An error is returned if this is not possible (see
5112 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5113 newly-created cust_pkg objects.
5118 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
5120 # Transactionize this whole mess
5121 my $oldAutoCommit = $FS::UID::AutoCommit;
5122 local $FS::UID::AutoCommit = 0;
5126 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5129 while(scalar(@old_cust_pkg)) {
5131 my $custnum = $old_cust_pkg[0]->custnum;
5132 my (@remove) = map { $_->pkgnum }
5133 grep { $_->custnum == $custnum } @old_cust_pkg;
5134 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
5136 my $error = order $custnum, $pkgparts, \@remove, \@return;
5138 push @errors, $error
5140 push @$return_cust_pkg, @return;
5143 if (scalar(@errors)) {
5144 $dbh->rollback if $oldAutoCommit;
5145 return join(' / ', @errors);
5148 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5152 =item forward_emails
5154 Returns a hash of svcnums and corresponding email addresses
5155 for svc_acct services that can be used as source or dest
5156 for svc_forward services provisioned in this package.
5158 Accepts options I<svc_forward> OR I<svcnum> for a svc_forward
5159 service; if included, will ensure the current values of the
5160 specified service are included in the list, even if for some
5161 other reason they wouldn't be. If called as a class method
5162 with a specified service, returns only these current values.
5164 Caution: does not actually check if svc_forward services are
5165 available to be provisioned on this package.
5169 sub forward_emails {
5173 #load optional service, thoroughly validated
5174 die "Use svcnum or svc_forward, not both"
5175 if $opt{'svcnum'} && $opt{'svc_forward'};
5176 my $svc_forward = $opt{'svc_forward'};
5177 $svc_forward ||= qsearchs('svc_forward',{ 'svcnum' => $opt{'svcnum'} })
5179 die "Specified service is not a forward service"
5180 if $svc_forward && (ref($svc_forward) ne 'FS::svc_forward');
5181 die "Specified service not found"
5182 if ($opt{'svcnum'} || $opt{'svc_forward'}) && !$svc_forward;
5186 ## everything below was basically copied from httemplate/edit/svc_forward.cgi
5187 ## with minimal refactoring, not sure why we can't just load all svc_accts for this custnum
5189 #add current values from specified service, if there was one
5191 foreach my $method (qw( srcsvc_acct dstsvc_acct )) {
5192 my $svc_acct = $svc_forward->$method();
5193 $email{$svc_acct->svcnum} = $svc_acct->email if $svc_acct;
5197 if (ref($self) eq 'FS::cust_pkg') {
5199 #and including the rest for this customer
5200 my($u_part_svc,@u_acct_svcparts);
5201 foreach $u_part_svc ( qsearch('part_svc',{'svcdb'=>'svc_acct'}) ) {
5202 push @u_acct_svcparts,$u_part_svc->getfield('svcpart');
5205 my $custnum = $self->getfield('custnum');
5206 foreach my $i_cust_pkg ( qsearch('cust_pkg',{'custnum'=>$custnum}) ) {
5207 my $cust_pkgnum = $i_cust_pkg->getfield('pkgnum');
5208 #now find the corresponding record(s) in cust_svc (for this pkgnum!)
5209 foreach my $acct_svcpart (@u_acct_svcparts) {
5210 foreach my $i_cust_svc (
5211 qsearch( 'cust_svc', { 'pkgnum' => $cust_pkgnum,
5212 'svcpart' => $acct_svcpart } )
5214 my $svc_acct = qsearchs( 'svc_acct', { 'svcnum' => $i_cust_svc->svcnum } );
5215 $email{$svc_acct->svcnum} = $svc_acct->email;
5224 # Used by FS::Upgrade to migrate to a new database.
5225 sub _upgrade_data { # class method
5226 my ($class, %opts) = @_;
5227 $class->_upgrade_otaker(%opts);
5229 # RT#10139, bug resulting in contract_end being set when it shouldn't
5230 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
5231 # RT#10830, bad calculation of prorate date near end of year
5232 # the date range for bill is December 2009, and we move it forward
5233 # one year if it's before the previous bill date (which it should
5235 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
5236 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
5237 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
5238 # RT6628, add order_date to cust_pkg
5239 'update cust_pkg set order_date = (select history_date from h_cust_pkg
5240 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
5241 history_action = \'insert\') where order_date is null',
5243 foreach my $sql (@statements) {
5244 my $sth = dbh->prepare($sql);
5245 $sth->execute or die $sth->errstr;
5248 # RT31194: supplemental package links that are deleted don't clean up
5250 my @pkglinknums = qsearch({
5251 'select' => 'DISTINCT cust_pkg.pkglinknum',
5252 'table' => 'cust_pkg',
5253 'addl_from' => ' LEFT JOIN part_pkg_link USING (pkglinknum) ',
5254 'extra_sql' => ' WHERE cust_pkg.pkglinknum IS NOT NULL
5255 AND part_pkg_link.pkglinknum IS NULL',
5257 foreach (@pkglinknums) {
5258 my $pkglinknum = $_->pkglinknum;
5259 warn "cleaning part_pkg_link #$pkglinknum\n";
5260 my $part_pkg_link = FS::part_pkg_link->new({pkglinknum => $pkglinknum});
5261 my $error = $part_pkg_link->remove_linked;
5262 die $error if $error;
5270 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
5272 In sub order, the @pkgparts array (passed by reference) is clobbered.
5274 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
5275 method to pass dates to the recur_prog expression, it should do so.
5277 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
5278 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
5279 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
5280 configuration values. Probably need a subroutine which decides what to do
5281 based on whether or not we've fetched the user yet, rather than a hash. See
5282 FS::UID and the TODO.
5284 Now that things are transactional should the check in the insert method be
5289 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
5290 L<FS::pkg_svc>, schema.html from the base documentation