2 use base qw( FS::otaker_Mixin FS::cust_main_Mixin FS::Sales_Mixin
3 FS::contact_Mixin FS::location_Mixin
4 FS::m2m_Common FS::option_Common );
7 use vars qw( $disable_agentcheck $DEBUG $me $upgrade );
9 use Scalar::Util qw( blessed );
10 use List::Util qw(min max);
12 use Time::Local qw( timelocal timelocal_nocheck );
14 use FS::UID qw( getotaker dbh driver_name );
15 use FS::Misc qw( send_email );
16 use FS::Record qw( qsearch qsearchs fields );
22 use FS::cust_location;
24 use FS::cust_bill_pkg;
25 use FS::cust_pkg_detail;
26 use FS::cust_pkg_usage;
27 use FS::cdr_cust_pkg_usage;
32 use FS::cust_pkg_reason;
34 use FS::cust_pkg_discount;
41 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
43 # because they load configuration by setting FS::UID::callback (see TODO)
49 # for sending cancel emails in sub cancel
53 $me = '[FS::cust_pkg]';
55 $disable_agentcheck = 0;
57 $upgrade = 0; #go away after setup+start dates cleaned up for old customers
61 my ( $hashref, $cache ) = @_;
62 #if ( $hashref->{'pkgpart'} ) {
63 if ( $hashref->{'pkg'} ) {
64 # #@{ $self->{'_pkgnum'} } = ();
65 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
66 # $self->{'_pkgpart'} = $subcache;
67 # #push @{ $self->{'_pkgnum'} },
68 # FS::part_pkg->new_or_cached($hashref, $subcache);
69 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
71 if ( exists $hashref->{'svcnum'} ) {
72 #@{ $self->{'_pkgnum'} } = ();
73 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
74 $self->{'_svcnum'} = $subcache;
75 #push @{ $self->{'_pkgnum'} },
76 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
82 FS::cust_pkg - Object methods for cust_pkg objects
88 $record = new FS::cust_pkg \%hash;
89 $record = new FS::cust_pkg { 'column' => 'value' };
91 $error = $record->insert;
93 $error = $new_record->replace($old_record);
95 $error = $record->delete;
97 $error = $record->check;
99 $error = $record->cancel;
101 $error = $record->suspend;
103 $error = $record->unsuspend;
105 $part_pkg = $record->part_pkg;
107 @labels = $record->labels;
109 $seconds = $record->seconds_since($timestamp);
111 #bulk cancel+order... perhaps slightly deprecated, only used by the bulk
112 # cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
113 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
114 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
118 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
119 inherits from FS::Record. The following fields are currently supported:
125 Primary key (assigned automatically for new billing items)
129 Customer (see L<FS::cust_main>)
133 Billing item definition (see L<FS::part_pkg>)
137 Optional link to package location (see L<FS::location>)
141 date package was ordered (also remains same on changes)
153 date (next bill date)
181 order taker (see L<FS::access_user>)
185 If this field is set to 1, disables the automatic
186 unsuspension of this package when using the B<unsuspendauto> config option.
190 If not set, defaults to 1
194 Date of change from previous package
204 =item change_locationnum
212 The pkgnum of the package that this package is supplemental to, if any.
216 The package link (L<FS::part_pkg_link>) that defines this supplemental
217 package, if it is one.
219 =item change_to_pkgnum
221 The pkgnum of the package this one will be "changed to" in the future
222 (on its expiration date).
226 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
227 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
228 L<Time::Local> and L<Date::Parse> for conversion functions.
236 Create a new billing item. To add the item to the database, see L<"insert">.
240 sub table { 'cust_pkg'; }
241 sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum }
242 sub cust_unlinked_msg {
244 "WARNING: can't find cust_main.custnum ". $self->custnum.
245 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
248 =item set_initial_timers
250 If required by the package definition, sets any automatic expire, adjourn,
251 or contract_end timers to some number of months after the start date
252 (or setup date, if the package has already been setup). If the package has
253 a delayed setup fee after a period of "free days", will also set the
254 start date to the end of that period.
258 sub set_initial_timers {
260 my $part_pkg = $self->part_pkg;
261 foreach my $action ( qw(expire adjourn contract_end) ) {
262 my $months = $part_pkg->option("${action}_months",1);
263 if($months and !$self->get($action)) {
264 my $start = $self->start_date || $self->setup || time;
265 $self->set($action, $part_pkg->add_freq($start, $months) );
269 # if this package has "free days" and delayed setup fee, then
270 # set start date that many days in the future.
271 # (this should have been set in the UI, but enforce it here)
272 if ( $part_pkg->option('free_days',1)
273 && $part_pkg->option('delay_setup',1)
276 $self->start_date( $part_pkg->default_start_date );
281 =item insert [ OPTION => VALUE ... ]
283 Adds this billing item to the database ("Orders" the item). If there is an
284 error, returns the error, otherwise returns false.
286 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
287 will be used to look up the package definition and agent restrictions will be
290 If the additional field I<refnum> is defined, an FS::pkg_referral record will
291 be created and inserted. Multiple FS::pkg_referral records can be created by
292 setting I<refnum> to an array reference of refnums or a hash reference with
293 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
294 record will be created corresponding to cust_main.refnum.
296 The following options are available:
302 If set true, supresses actions that should only be taken for new package
303 orders. (Currently this includes: intro periods when delay_setup is on,
304 auto-adding a 1st start date, auto-adding expiration/adjourn/contract_end dates)
308 cust_pkg_option records will be created
312 a ticket will be added to this customer with this subject
316 an optional queue name for ticket additions
320 Don't check the legality of the package definition. This should be used
321 when performing a package change that doesn't change the pkgpart (i.e.
329 my( $self, %options ) = @_;
332 $error = $self->check_pkgpart unless $options{'allow_pkgpart'};
333 return $error if $error;
335 my $part_pkg = $self->part_pkg;
337 if ( ! $options{'change'} ) {
339 # set order date to now
340 $self->order_date(time);
342 # if the package def says to start only on the first of the month:
343 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
344 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
345 $mon += 1 unless $mday == 1;
346 until ( $mon < 12 ) { $mon -= 12; $year++; }
347 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
350 if ($self->susp eq 'now' or $part_pkg->start_on_hold) {
351 # if the package was ordered on hold:
353 # - don't set the start date (it will be started manually)
354 $self->set('susp', $self->order_date);
355 $self->set('start_date', '');
357 # set expire/adjourn/contract_end timers, and free days, if appropriate
358 $self->set_initial_timers;
360 } # else this is a package change, and shouldn't have "new package" behavior
362 local $SIG{HUP} = 'IGNORE';
363 local $SIG{INT} = 'IGNORE';
364 local $SIG{QUIT} = 'IGNORE';
365 local $SIG{TERM} = 'IGNORE';
366 local $SIG{TSTP} = 'IGNORE';
367 local $SIG{PIPE} = 'IGNORE';
369 my $oldAutoCommit = $FS::UID::AutoCommit;
370 local $FS::UID::AutoCommit = 0;
373 $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
375 $dbh->rollback if $oldAutoCommit;
379 $self->refnum($self->cust_main->refnum) unless $self->refnum;
380 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
381 $self->process_m2m( 'link_table' => 'pkg_referral',
382 'target_table' => 'part_referral',
383 'params' => $self->refnum,
386 if ( $self->discountnum ) {
387 my $error = $self->insert_discount();
389 $dbh->rollback if $oldAutoCommit;
394 my $conf = new FS::Conf;
396 if ( $conf->config('ticket_system') && $options{ticket_subject} ) {
398 #this init stuff is still inefficient, but at least its limited to
399 # the small number (any?) folks using ticket emailing on pkg order
402 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
409 use FS::TicketSystem;
410 FS::TicketSystem->init();
412 my $q = new RT::Queue($RT::SystemUser);
413 $q->Load($options{ticket_queue}) if $options{ticket_queue};
414 my $t = new RT::Ticket($RT::SystemUser);
415 my $mime = new MIME::Entity;
416 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
417 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
418 Subject => $options{ticket_subject},
421 $t->AddLink( Type => 'MemberOf',
422 Target => 'freeside://freeside/cust_main/'. $self->custnum,
426 if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
427 my $queue = new FS::queue {
428 'job' => 'FS::cust_main::queueable_print',
430 $error = $queue->insert(
431 'custnum' => $self->custnum,
432 'template' => 'welcome_letter',
436 warn "can't send welcome letter: $error";
441 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
448 This method now works but you probably shouldn't use it.
450 You don't want to delete packages, because there would then be no record
451 the customer ever purchased the package. Instead, see the cancel method and
452 hide cancelled packages.
459 local $SIG{HUP} = 'IGNORE';
460 local $SIG{INT} = 'IGNORE';
461 local $SIG{QUIT} = 'IGNORE';
462 local $SIG{TERM} = 'IGNORE';
463 local $SIG{TSTP} = 'IGNORE';
464 local $SIG{PIPE} = 'IGNORE';
466 my $oldAutoCommit = $FS::UID::AutoCommit;
467 local $FS::UID::AutoCommit = 0;
470 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
471 my $error = $cust_pkg_discount->delete;
473 $dbh->rollback if $oldAutoCommit;
477 #cust_bill_pkg_discount?
479 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
480 my $error = $cust_pkg_detail->delete;
482 $dbh->rollback if $oldAutoCommit;
487 foreach my $cust_pkg_reason (
489 'table' => 'cust_pkg_reason',
490 'hashref' => { 'pkgnum' => $self->pkgnum },
494 my $error = $cust_pkg_reason->delete;
496 $dbh->rollback if $oldAutoCommit;
503 my $error = $self->SUPER::delete(@_);
505 $dbh->rollback if $oldAutoCommit;
509 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
515 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
517 Replaces the OLD_RECORD with this one in the database. If there is an error,
518 returns the error, otherwise returns false.
520 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
522 Changing pkgpart may have disasterous effects. See the order subroutine.
524 setup and bill are normally updated by calling the bill method of a customer
525 object (see L<FS::cust_main>).
527 suspend is normally updated by the suspend and unsuspend methods.
529 cancel is normally updated by the cancel method (and also the order subroutine
532 Available options are:
538 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
542 the access_user (see L<FS::access_user>) providing the reason
546 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
555 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
560 ( ref($_[0]) eq 'HASH' )
564 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
565 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
568 #return "Can't change setup once it exists!"
569 # if $old->getfield('setup') &&
570 # $old->getfield('setup') != $new->getfield('setup');
572 #some logic for bill, susp, cancel?
574 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
576 local $SIG{HUP} = 'IGNORE';
577 local $SIG{INT} = 'IGNORE';
578 local $SIG{QUIT} = 'IGNORE';
579 local $SIG{TERM} = 'IGNORE';
580 local $SIG{TSTP} = 'IGNORE';
581 local $SIG{PIPE} = 'IGNORE';
583 my $oldAutoCommit = $FS::UID::AutoCommit;
584 local $FS::UID::AutoCommit = 0;
587 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
588 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
589 my $error = $new->insert_reason(
590 'reason' => $options->{'reason'},
591 'date' => $new->$method,
593 'reason_otaker' => $options->{'reason_otaker'},
596 dbh->rollback if $oldAutoCommit;
597 return "Error inserting cust_pkg_reason: $error";
602 #save off and freeze RADIUS attributes for any associated svc_acct records
604 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
606 #also check for specific exports?
607 # to avoid spurious modify export events
608 @svc_acct = map { $_->svc_x }
609 grep { $_->part_svc->svcdb eq 'svc_acct' }
612 $_->snapshot foreach @svc_acct;
616 my $error = $new->export_pkg_change($old)
617 || $new->SUPER::replace( $old,
619 ? $options->{options}
623 $dbh->rollback if $oldAutoCommit;
627 #for prepaid packages,
628 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
629 foreach my $old_svc_acct ( @svc_acct ) {
630 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
632 $new_svc_acct->replace( $old_svc_acct,
633 'depend_jobnum' => $options->{depend_jobnum},
636 $dbh->rollback if $oldAutoCommit;
641 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
648 Checks all fields to make sure this is a valid billing item. If there is an
649 error, returns the error, otherwise returns false. Called by the insert and
657 if ( !$self->locationnum or $self->locationnum == -1 ) {
658 $self->set('locationnum', $self->cust_main->ship_locationnum);
662 $self->ut_numbern('pkgnum')
663 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
664 || $self->ut_numbern('pkgpart')
665 || $self->ut_foreign_keyn('contactnum', 'contact', 'contactnum' )
666 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
667 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
668 || $self->ut_numbern('quantity')
669 || $self->ut_numbern('start_date')
670 || $self->ut_numbern('setup')
671 || $self->ut_numbern('bill')
672 || $self->ut_numbern('susp')
673 || $self->ut_numbern('cancel')
674 || $self->ut_numbern('adjourn')
675 || $self->ut_numbern('resume')
676 || $self->ut_numbern('expire')
677 || $self->ut_numbern('dundate')
678 || $self->ut_flag('no_auto', [ '', 'Y' ])
679 || $self->ut_flag('waive_setup', [ '', 'Y' ])
680 || $self->ut_flag('separate_bill')
681 || $self->ut_textn('agent_pkgid')
682 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
683 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
684 || $self->ut_foreign_keyn('main_pkgnum', 'cust_pkg', 'pkgnum')
685 || $self->ut_foreign_keyn('pkglinknum', 'part_pkg_link', 'pkglinknum')
686 || $self->ut_foreign_keyn('change_to_pkgnum', 'cust_pkg', 'pkgnum')
688 return $error if $error;
690 return "A package with both start date (future start) and setup date (already started) will never bill"
691 if $self->start_date && $self->setup && ! $upgrade;
693 return "A future unsuspend date can only be set for a package with a suspend date"
694 if $self->resume and !$self->susp and !$self->adjourn;
696 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
698 if ( $self->dbdef_table->column('manual_flag') ) {
699 $self->manual_flag('') if $self->manual_flag eq ' ';
700 $self->manual_flag =~ /^([01]?)$/
701 or return "Illegal manual_flag ". $self->manual_flag;
702 $self->manual_flag($1);
710 Check the pkgpart to make sure it's allowed with the reg_code and/or
711 promo_code of the package (if present) and with the customer's agent.
712 Called from C<insert>, unless we are doing a package change that doesn't
720 # my $error = $self->ut_numbern('pkgpart'); # already done
723 if ( $self->reg_code ) {
725 unless ( grep { $self->pkgpart == $_->pkgpart }
726 map { $_->reg_code_pkg }
727 qsearchs( 'reg_code', { 'code' => $self->reg_code,
728 'agentnum' => $self->cust_main->agentnum })
730 return "Unknown registration code";
733 } elsif ( $self->promo_code ) {
736 qsearchs('part_pkg', {
737 'pkgpart' => $self->pkgpart,
738 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
740 return 'Unknown promotional code' unless $promo_part_pkg;
744 unless ( $disable_agentcheck ) {
746 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
747 return "agent ". $agent->agentnum. ':'. $agent->agent.
748 " can't purchase pkgpart ". $self->pkgpart
749 unless $agent->pkgpart_hashref->{ $self->pkgpart }
750 || $agent->agentnum == $self->part_pkg->agentnum;
753 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
754 return $error if $error;
762 =item cancel [ OPTION => VALUE ... ]
764 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
765 in this package, then cancels the package itself (sets the cancel field to
768 Available options are:
772 =item quiet - can be set true to supress email cancellation notices.
774 =item time - can be set to cancel the package based on a specific future or
775 historical date. Using time ensures that the remaining amount is calculated
776 correctly. Note however that this is an immediate cancel and just changes
777 the date. You are PROBABLY looking to expire the account instead of using
780 =item reason - can be set to a cancellation reason (see L<FS:reason>),
781 either a reasonnum of an existing reason, or passing a hashref will create
782 a new reason. The hashref should have the following keys: typenum - Reason
783 type (see L<FS::reason_type>, reason - Text of the new reason.
785 =item date - can be set to a unix style timestamp to specify when to
788 =item nobill - can be set true to skip billing if it might otherwise be done.
790 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
791 not credit it. This must be set (by change()) when changing the package
792 to a different pkgpart or location, and probably shouldn't be in any other
793 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
796 =item no_delay_cancel - prevents delay_cancel behavior
797 no matter what other options say, for use when changing packages (or any
798 other time you're really sure you want an immediate cancel)
802 If there is an error, returns the error, otherwise returns false.
806 #NOT DOCUMENTING - this should only be used when calling recursively
807 #=item delay_cancel - for internal use, to allow proper handling of
808 #supplemental packages when the main package is flagged to suspend
809 #before cancelling, probably shouldn't be used otherwise (set the
810 #corresponding package option instead)
813 my( $self, %options ) = @_;
816 # pass all suspend/cancel actions to the main package
817 # (unless the pkglinknum has been removed, then the link is defunct and
818 # this package can be canceled on its own)
819 if ( $self->main_pkgnum and $self->pkglinknum and !$options{'from_main'} ) {
820 return $self->main_pkg->cancel(%options);
823 my $conf = new FS::Conf;
825 warn "cust_pkg::cancel called with options".
826 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
829 local $SIG{HUP} = 'IGNORE';
830 local $SIG{INT} = 'IGNORE';
831 local $SIG{QUIT} = 'IGNORE';
832 local $SIG{TERM} = 'IGNORE';
833 local $SIG{TSTP} = 'IGNORE';
834 local $SIG{PIPE} = 'IGNORE';
836 my $oldAutoCommit = $FS::UID::AutoCommit;
837 local $FS::UID::AutoCommit = 0;
840 my $old = $self->select_for_update;
842 if ( $old->get('cancel') || $self->get('cancel') ) {
843 dbh->rollback if $oldAutoCommit;
844 return ""; # no error
847 # XXX possibly set cancel_time to the expire date?
848 my $cancel_time = $options{'time'} || time;
849 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
850 $date = '' if ($date && $date <= $cancel_time); # complain instead?
852 my $delay_cancel = $options{'no_delay_cancel'} ? 0 : $options{'delay_cancel'};
853 if ( !$date && $self->part_pkg->option('delay_cancel',1)
854 && (($self->status eq 'active') || ($self->status eq 'suspended'))
855 && !$options{'no_delay_cancel'}
857 my $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
858 my $expsecs = 60*60*24*$expdays;
859 my $suspfor = $self->susp ? $cancel_time - $self->susp : 0;
860 $expsecs = $expsecs - $suspfor if $suspfor;
861 unless ($expsecs <= 0) { #if it's already been suspended long enough, don't re-suspend
863 $date = $cancel_time + $expsecs;
867 #race condition: usage could be ongoing until unprovisioned
868 #resolved by performing a change package instead (which unprovisions) and
870 if ( !$options{nobill} && !$date ) {
871 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
872 my $copy = $self->new({$self->hash});
874 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
876 'time' => $cancel_time );
877 warn "Error billing during cancel, custnum ".
878 #$self->cust_main->custnum. ": $error"
883 if ( $options{'reason'} ) {
884 $error = $self->insert_reason( 'reason' => $options{'reason'},
885 'action' => $date ? 'expire' : 'cancel',
886 'date' => $date ? $date : $cancel_time,
887 'reason_otaker' => $options{'reason_otaker'},
890 dbh->rollback if $oldAutoCommit;
891 return "Error inserting cust_pkg_reason: $error";
895 my %svc_cancel_opt = ();
896 $svc_cancel_opt{'date'} = $date if $date;
897 foreach my $cust_svc (
900 sort { $a->[1] <=> $b->[1] }
901 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
902 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
904 my $part_svc = $cust_svc->part_svc;
905 next if ( defined($part_svc) and $part_svc->preserve );
906 my $error = $cust_svc->cancel( %svc_cancel_opt );
909 $dbh->rollback if $oldAutoCommit;
910 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
916 # credit remaining time if appropriate
918 if ( exists($options{'unused_credit'}) ) {
919 $do_credit = $options{'unused_credit'};
922 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
925 my $error = $self->credit_remaining('cancel', $cancel_time);
927 $dbh->rollback if $oldAutoCommit;
933 my %hash = $self->hash;
935 $hash{'expire'} = $date;
937 # just to be sure these are clear
938 $hash{'adjourn'} = undef;
939 $hash{'resume'} = undef;
942 $hash{'cancel'} = $cancel_time;
944 $hash{'change_custnum'} = $options{'change_custnum'};
946 # if this is a supplemental package that's lost its part_pkg_link, and it's
947 # being canceled for real, unlink it completely
948 if ( !$date and ! $self->pkglinknum ) {
949 $hash{main_pkgnum} = '';
952 my $new = new FS::cust_pkg ( \%hash );
953 $error = $new->replace( $self, options => { $self->options } );
954 if ( $self->change_to_pkgnum ) {
955 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
956 $error ||= $change_to->cancel('no_delay_cancel' => 1) || $change_to->delete;
959 $dbh->rollback if $oldAutoCommit;
963 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
964 $error = $supp_pkg->cancel(%options,
966 'date' => $date, #in case it got changed by delay_cancel
967 'delay_cancel' => $delay_cancel,
970 $dbh->rollback if $oldAutoCommit;
971 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
975 if ($delay_cancel && !$options{'from_main'}) {
976 $error = $new->suspend(
978 'time' => $cancel_time
983 foreach my $usage ( $self->cust_pkg_usage ) {
984 $error = $usage->delete;
986 $dbh->rollback if $oldAutoCommit;
987 return "deleting usage pools: $error";
992 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
993 return '' if $date; #no errors
995 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
996 if ( !$options{'quiet'} &&
997 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
999 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
1002 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
1003 $error = $msg_template->send( 'cust_main' => $self->cust_main,
1004 'object' => $self );
1007 $error = send_email(
1008 'from' => $conf->invoice_from_full( $self->cust_main->agentnum ),
1009 'to' => \@invoicing_list,
1010 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
1011 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
1012 'custnum' => $self->custnum,
1013 'msgtype' => '', #admin?
1016 #should this do something on errors?
1023 =item cancel_if_expired [ NOW_TIMESTAMP ]
1025 Cancels this package if its expire date has been reached.
1029 sub cancel_if_expired {
1031 my $time = shift || time;
1032 return '' unless $self->expire && $self->expire <= $time;
1033 my $error = $self->cancel;
1035 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
1036 $self->custnum. ": $error";
1043 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
1044 locationnum, (other fields?). Attempts to re-provision cancelled services
1045 using history information (errors at this stage are not fatal).
1047 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
1049 svc_fatal: service provisioning errors are fatal
1051 svc_errors: pass an array reference, will be filled in with any provisioning errors
1053 main_pkgnum: link the package as a supplemental package of this one. For
1059 my( $self, %options ) = @_;
1061 #in case you try do do $uncancel-date = $cust_pkg->uncacel
1062 return '' unless $self->get('cancel');
1064 if ( $self->main_pkgnum and !$options{'main_pkgnum'} ) {
1065 return $self->main_pkg->uncancel(%options);
1072 local $SIG{HUP} = 'IGNORE';
1073 local $SIG{INT} = 'IGNORE';
1074 local $SIG{QUIT} = 'IGNORE';
1075 local $SIG{TERM} = 'IGNORE';
1076 local $SIG{TSTP} = 'IGNORE';
1077 local $SIG{PIPE} = 'IGNORE';
1079 my $oldAutoCommit = $FS::UID::AutoCommit;
1080 local $FS::UID::AutoCommit = 0;
1084 # insert the new package
1087 my $cust_pkg = new FS::cust_pkg {
1088 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
1089 bill => ( $options{'bill'} || $self->get('bill') ),
1091 uncancel_pkgnum => $self->pkgnum,
1092 main_pkgnum => ($options{'main_pkgnum'} || ''),
1093 map { $_ => $self->get($_) } qw(
1094 custnum pkgpart locationnum
1096 susp adjourn resume expire start_date contract_end dundate
1097 change_date change_pkgpart change_locationnum
1098 manual_flag no_auto separate_bill quantity agent_pkgid
1099 recur_show_zero setup_show_zero
1103 my $error = $cust_pkg->insert(
1104 'change' => 1, #supresses any referral credit to a referring customer
1105 'allow_pkgpart' => 1, # allow this even if the package def is disabled
1108 $dbh->rollback if $oldAutoCommit;
1116 #find historical services within this timeframe before the package cancel
1117 # (incompatible with "time" option to cust_pkg->cancel?)
1118 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
1119 # too little? (unprovisioing export delay?)
1120 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
1121 my @h_cust_svc = $self->h_cust_svc( $end, $start );
1124 foreach my $h_cust_svc (@h_cust_svc) {
1125 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
1126 #next unless $h_svc_x; #should this happen?
1127 (my $table = $h_svc_x->table) =~ s/^h_//;
1128 require "FS/$table.pm";
1129 my $class = "FS::$table";
1130 my $svc_x = $class->new( {
1131 'pkgnum' => $cust_pkg->pkgnum,
1132 'svcpart' => $h_cust_svc->svcpart,
1133 map { $_ => $h_svc_x->get($_) } fields($table)
1137 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
1138 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
1141 my $svc_error = $svc_x->insert;
1143 if ( $options{svc_fatal} ) {
1144 $dbh->rollback if $oldAutoCommit;
1147 # if we've failed to insert the svc_x object, svc_Common->insert
1148 # will have removed the cust_svc already. if not, then both records
1149 # were inserted but we failed for some other reason (export, most
1150 # likely). in that case, report the error and delete the records.
1151 push @svc_errors, $svc_error;
1152 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
1154 # except if export_insert failed, export_delete probably won't be
1156 local $FS::svc_Common::noexport_hack = 1;
1157 my $cleanup_error = $svc_x->delete; # also deletes cust_svc
1158 if ( $cleanup_error ) { # and if THAT fails, then run away
1159 $dbh->rollback if $oldAutoCommit;
1160 return $cleanup_error;
1165 } #foreach $h_cust_svc
1167 #these are pretty rare, but should handle them
1168 # - dsl_device (mac addresses)
1169 # - phone_device (mac addresses)
1170 # - dsl_note (ikano notes)
1171 # - domain_record (i.e. restore DNS information w/domains)
1172 # - inventory_item(?) (inventory w/un-cancelling service?)
1173 # - nas (svc_broaband nas stuff)
1174 #this stuff is unused in the wild afaik
1175 # - mailinglistmember
1177 # - svc_domain.parent_svcnum?
1178 # - acct_snarf (ancient mail fetching config)
1179 # - cgp_rule (communigate)
1180 # - cust_svc_option (used by our Tron stuff)
1181 # - acct_rt_transaction (used by our time worked stuff)
1184 # also move over any services that didn't unprovision at cancellation
1187 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1188 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1189 my $error = $cust_svc->replace;
1191 $dbh->rollback if $oldAutoCommit;
1197 # Uncancel any supplemental packages, and make them supplemental to the
1201 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1203 $error = $supp_pkg->uncancel(%options, 'main_pkgnum' => $cust_pkg->pkgnum);
1205 $dbh->rollback if $oldAutoCommit;
1206 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1214 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1216 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1217 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1224 Cancels any pending expiration (sets the expire field to null).
1226 If there is an error, returns the error, otherwise returns false.
1231 my( $self, %options ) = @_;
1234 local $SIG{HUP} = 'IGNORE';
1235 local $SIG{INT} = 'IGNORE';
1236 local $SIG{QUIT} = 'IGNORE';
1237 local $SIG{TERM} = 'IGNORE';
1238 local $SIG{TSTP} = 'IGNORE';
1239 local $SIG{PIPE} = 'IGNORE';
1241 my $oldAutoCommit = $FS::UID::AutoCommit;
1242 local $FS::UID::AutoCommit = 0;
1245 my $old = $self->select_for_update;
1247 my $pkgnum = $old->pkgnum;
1248 if ( $old->get('cancel') || $self->get('cancel') ) {
1249 dbh->rollback if $oldAutoCommit;
1250 return "Can't unexpire cancelled package $pkgnum";
1251 # or at least it's pointless
1254 unless ( $old->get('expire') && $self->get('expire') ) {
1255 dbh->rollback if $oldAutoCommit;
1256 return ""; # no error
1259 my %hash = $self->hash;
1260 $hash{'expire'} = '';
1261 my $new = new FS::cust_pkg ( \%hash );
1262 $error = $new->replace( $self, options => { $self->options } );
1264 $dbh->rollback if $oldAutoCommit;
1268 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1274 =item suspend [ OPTION => VALUE ... ]
1276 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1277 package, then suspends the package itself (sets the susp field to now).
1279 Available options are:
1283 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1284 either a reasonnum of an existing reason, or passing a hashref will create
1285 a new reason. The hashref should have the following keys:
1286 - typenum - Reason type (see L<FS::reason_type>
1287 - reason - Text of the new reason.
1289 =item date - can be set to a unix style timestamp to specify when to
1292 =item time - can be set to override the current time, for calculation
1293 of final invoices or unused-time credits
1295 =item resume_date - can be set to a time when the package should be
1296 unsuspended. This may be more convenient than calling C<unsuspend()>
1299 =item from_main - allows a supplemental package to be suspended, rather
1300 than redirecting the method call to its main package. For internal use.
1302 =item from_cancel - used when suspending from the cancel method, forces
1303 this to skip everything besides basic suspension. For internal use.
1307 If there is an error, returns the error, otherwise returns false.
1312 my( $self, %options ) = @_;
1315 # pass all suspend/cancel actions to the main package
1316 if ( $self->main_pkgnum and !$options{'from_main'} ) {
1317 return $self->main_pkg->suspend(%options);
1320 local $SIG{HUP} = 'IGNORE';
1321 local $SIG{INT} = 'IGNORE';
1322 local $SIG{QUIT} = 'IGNORE';
1323 local $SIG{TERM} = 'IGNORE';
1324 local $SIG{TSTP} = 'IGNORE';
1325 local $SIG{PIPE} = 'IGNORE';
1327 my $oldAutoCommit = $FS::UID::AutoCommit;
1328 local $FS::UID::AutoCommit = 0;
1331 my $old = $self->select_for_update;
1333 my $pkgnum = $old->pkgnum;
1334 if ( $old->get('cancel') || $self->get('cancel') ) {
1335 dbh->rollback if $oldAutoCommit;
1336 return "Can't suspend cancelled package $pkgnum";
1339 if ( $old->get('susp') || $self->get('susp') ) {
1340 dbh->rollback if $oldAutoCommit;
1341 return ""; # no error # complain on adjourn?
1344 my $suspend_time = $options{'time'} || time;
1345 my $date = $options{date} if $options{date}; # adjourn/suspend later
1346 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1348 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1349 dbh->rollback if $oldAutoCommit;
1350 return "Package $pkgnum expires before it would be suspended.";
1353 # some false laziness with sub cancel
1354 if ( !$options{nobill} && !$date && !$options{'from_cancel'} &&
1355 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1356 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1357 # make the entire cust_main->bill path recognize 'suspend' and
1358 # 'cancel' separately.
1359 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1360 my $copy = $self->new({$self->hash});
1362 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1364 'time' => $suspend_time );
1365 warn "Error billing during suspend, custnum ".
1366 #$self->cust_main->custnum. ": $error"
1371 my $cust_pkg_reason;
1372 if ( $options{'reason'} ) {
1373 $error = $self->insert_reason( 'reason' => $options{'reason'},
1374 'action' => $date ? 'adjourn' : 'suspend',
1375 'date' => $date ? $date : $suspend_time,
1376 'reason_otaker' => $options{'reason_otaker'},
1379 dbh->rollback if $oldAutoCommit;
1380 return "Error inserting cust_pkg_reason: $error";
1382 $cust_pkg_reason = qsearchs('cust_pkg_reason', {
1383 'date' => $date ? $date : $suspend_time,
1384 'action' => $date ? 'A' : 'S',
1385 'pkgnum' => $self->pkgnum,
1389 # if a reasonnum was passed, get the actual reason object so we can check
1391 # (passing a reason hashref is still allowed, but it can't be used with
1392 # the fancy behavioral options.)
1395 if ($options{'reason'} =~ /^\d+$/) {
1396 $reason = FS::reason->by_key($options{'reason'});
1399 my %hash = $self->hash;
1401 $hash{'adjourn'} = $date;
1403 $hash{'susp'} = $suspend_time;
1406 my $resume_date = $options{'resume_date'} || 0;
1407 if ( $resume_date > ($date || $suspend_time) ) {
1408 $hash{'resume'} = $resume_date;
1411 $options{options} ||= {};
1413 my $new = new FS::cust_pkg ( \%hash );
1414 $error = $new->replace( $self, options => { $self->options,
1415 %{ $options{options} },
1419 $dbh->rollback if $oldAutoCommit;
1423 unless ( $date ) { # then we are suspending now
1425 unless ($options{'from_cancel'}) {
1426 # credit remaining time if appropriate
1427 # (if required by the package def, or the suspend reason)
1428 my $unused_credit = $self->part_pkg->option('unused_credit_suspend',1)
1429 || ( defined($reason) && $reason->unused_credit );
1431 if ( $unused_credit ) {
1432 warn "crediting unused time on pkg#".$self->pkgnum."\n" if $DEBUG;
1433 my $error = $self->credit_remaining('suspend', $suspend_time);
1435 $dbh->rollback if $oldAutoCommit;
1443 foreach my $cust_svc (
1444 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
1446 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1448 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1449 $dbh->rollback if $oldAutoCommit;
1450 return "Illegal svcdb value in part_svc!";
1453 require "FS/$svcdb.pm";
1455 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1457 $error = $svc->suspend;
1459 $dbh->rollback if $oldAutoCommit;
1462 my( $label, $value ) = $cust_svc->label;
1463 push @labels, "$label: $value";
1467 # suspension fees: if there is a feepart, and it's not an unsuspend fee,
1468 # and this is not a suspend-before-cancel
1469 if ( $cust_pkg_reason ) {
1470 my $reason_obj = $cust_pkg_reason->reason;
1471 if ( $reason_obj->feepart and
1472 ! $reason_obj->fee_on_unsuspend and
1473 ! $options{'from_cancel'} ) {
1475 # register the need to charge a fee, cust_main->bill will do the rest
1476 warn "registering suspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1478 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1479 'pkgreasonnum' => $cust_pkg_reason->num,
1480 'pkgnum' => $self->pkgnum,
1481 'feepart' => $reason->feepart,
1482 'nextbill' => $reason->fee_hold,
1484 $error ||= $cust_pkg_reason_fee->insert;
1488 my $conf = new FS::Conf;
1489 if ( $conf->config('suspend_email_admin') && !$options{'from_cancel'} ) {
1491 my $error = send_email(
1492 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1493 #invoice_from ??? well as good as any
1494 'to' => $conf->config('suspend_email_admin'),
1495 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1497 "This is an automatic message from your Freeside installation\n",
1498 "informing you that the following customer package has been suspended:\n",
1500 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1501 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1502 ( map { "Service : $_\n" } @labels ),
1504 'custnum' => $self->custnum,
1505 'msgtype' => 'admin'
1509 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1517 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1518 $error = $supp_pkg->suspend(%options, 'from_main' => 1);
1520 $dbh->rollback if $oldAutoCommit;
1521 return "suspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1525 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1530 =item credit_remaining MODE TIME
1532 Generate a credit for this package for the time remaining in the current
1533 billing period. MODE is either "suspend" or "cancel" (determines the
1534 credit type). TIME is the time of suspension/cancellation. Both arguments
1539 # Implementation note:
1541 # If you pkgpart-change a package that has been billed, and it's set to give
1542 # credit on package change, then this method gets called and then the new
1543 # package will have no last_bill date. Therefore the customer will be credited
1544 # only once (per billing period) even if there are multiple package changes.
1546 # If you location-change a package that has been billed, this method will NOT
1547 # be called and the new package WILL have the last bill date of the old
1550 # If the new package is then canceled within the same billing cycle,
1551 # credit_remaining needs to run calc_remain on the OLD package to determine
1552 # the amount of unused time to credit.
1554 sub credit_remaining {
1555 # Add a credit for remaining service
1556 my ($self, $mode, $time) = @_;
1557 die 'credit_remaining requires suspend or cancel'
1558 unless $mode eq 'suspend' or $mode eq 'cancel';
1559 die 'no suspend/cancel time' unless $time > 0;
1561 my $conf = FS::Conf->new;
1562 my $reason_type = $conf->config($mode.'_credit_type');
1564 my $last_bill = $self->getfield('last_bill') || 0;
1565 my $next_bill = $self->getfield('bill') || 0;
1566 if ( $last_bill > 0 # the package has been billed
1567 and $next_bill > 0 # the package has a next bill date
1568 and $next_bill >= $time # which is in the future
1570 my $remaining_value = 0;
1572 my $remain_pkg = $self;
1573 $remaining_value = $remain_pkg->calc_remain('time' => $time);
1575 # we may have to walk back past some package changes to get to the
1576 # one that actually has unused time
1577 while ( $remaining_value == 0 ) {
1578 if ( $remain_pkg->change_pkgnum ) {
1579 $remain_pkg = FS::cust_pkg->by_key($remain_pkg->change_pkgnum);
1581 # the package has really never been billed
1584 $remaining_value = $remain_pkg->calc_remain('time' => $time);
1587 if ( $remaining_value > 0 ) {
1588 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1590 my $error = $self->cust_main->credit(
1592 'Credit for unused time on '. $self->part_pkg->pkg,
1593 'reason_type' => $reason_type,
1595 return "Error crediting customer \$$remaining_value for unused time".
1596 " on ". $self->part_pkg->pkg. ": $error"
1598 } #if $remaining_value
1599 } #if $last_bill, etc.
1603 =item unsuspend [ OPTION => VALUE ... ]
1605 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1606 package, then unsuspends the package itself (clears the susp field and the
1607 adjourn field if it is in the past). If the suspend reason includes an
1608 unsuspension package, that package will be ordered.
1610 Available options are:
1616 Can be set to a date to unsuspend the package in the future (the 'resume'
1619 =item adjust_next_bill
1621 Can be set true to adjust the next bill date forward by
1622 the amount of time the account was inactive. This was set true by default
1623 in the past (from 1.4.2 and 1.5.0pre6 through 1.7.0), but now needs to be
1624 explicitly requested with this option or in the price plan.
1628 If there is an error, returns the error, otherwise returns false.
1633 my( $self, %opt ) = @_;
1636 # pass all suspend/cancel actions to the main package
1637 if ( $self->main_pkgnum and !$opt{'from_main'} ) {
1638 return $self->main_pkg->unsuspend(%opt);
1641 local $SIG{HUP} = 'IGNORE';
1642 local $SIG{INT} = 'IGNORE';
1643 local $SIG{QUIT} = 'IGNORE';
1644 local $SIG{TERM} = 'IGNORE';
1645 local $SIG{TSTP} = 'IGNORE';
1646 local $SIG{PIPE} = 'IGNORE';
1648 my $oldAutoCommit = $FS::UID::AutoCommit;
1649 local $FS::UID::AutoCommit = 0;
1652 my $old = $self->select_for_update;
1654 my $pkgnum = $old->pkgnum;
1655 if ( $old->get('cancel') || $self->get('cancel') ) {
1656 $dbh->rollback if $oldAutoCommit;
1657 return "Can't unsuspend cancelled package $pkgnum";
1660 unless ( $old->get('susp') && $self->get('susp') ) {
1661 $dbh->rollback if $oldAutoCommit;
1662 return ""; # no error # complain instead?
1665 # handle the case of setting a future unsuspend (resume) date
1666 # and do not continue to actually unsuspend the package
1667 my $date = $opt{'date'};
1668 if ( $date and $date > time ) { # return an error if $date <= time?
1670 if ( $old->get('expire') && $old->get('expire') < $date ) {
1671 $dbh->rollback if $oldAutoCommit;
1672 return "Package $pkgnum expires before it would be unsuspended.";
1675 my $new = new FS::cust_pkg { $self->hash };
1676 $new->set('resume', $date);
1677 $error = $new->replace($self, options => $self->options);
1680 $dbh->rollback if $oldAutoCommit;
1684 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1690 if (!$self->setup) {
1691 # then this package is being released from on-hold status
1692 $self->set_initial_timers;
1697 foreach my $cust_svc (
1698 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1700 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1702 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1703 $dbh->rollback if $oldAutoCommit;
1704 return "Illegal svcdb value in part_svc!";
1707 require "FS/$svcdb.pm";
1709 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1711 $error = $svc->unsuspend;
1713 $dbh->rollback if $oldAutoCommit;
1716 my( $label, $value ) = $cust_svc->label;
1717 push @labels, "$label: $value";
1722 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1723 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1725 my %hash = $self->hash;
1726 my $inactive = time - $hash{'susp'};
1728 my $conf = new FS::Conf;
1730 # increment next bill date if certain conditions are met:
1731 # - it was due to be billed at some point
1732 # - either the global or local config says to do this
1733 my $adjust_bill = 0;
1736 && ( $hash{'bill'} || $hash{'setup'} )
1737 && ( $opt{'adjust_next_bill'}
1738 || $conf->exists('unsuspend-always_adjust_next_bill_date')
1739 || $self->part_pkg->option('unsuspend_adjust_bill', 1)
1746 # - the package billed during suspension
1747 # - or it was ordered on hold
1748 # - or the customer was credited for the unused time
1750 if ( $self->option('suspend_bill',1)
1751 or ( $self->part_pkg->option('suspend_bill',1)
1752 and ! $self->option('no_suspend_bill',1)
1754 or $hash{'order_date'} == $hash{'susp'}
1759 if ( $adjust_bill ) {
1760 if ( $self->part_pkg->option('unused_credit_suspend')
1761 or ( $reason and $reason->unused_credit ) ) {
1762 # then the customer was credited for the unused time before suspending,
1763 # so their next bill should be immediate.
1764 $hash{'bill'} = time;
1766 # add the length of time suspended to the bill date
1767 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1772 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1773 $hash{'resume'} = '' if !$hash{'adjourn'};
1774 my $new = new FS::cust_pkg ( \%hash );
1775 $error = $new->replace( $self, options => { $self->options } );
1777 $dbh->rollback if $oldAutoCommit;
1784 if ( $reason->unsuspend_pkgpart ) {
1785 #warn "Suspend reason '".$reason->reason."' uses deprecated unsuspend_pkgpart feature.\n"; # in 4.x
1786 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1787 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1789 my $start_date = $self->cust_main->next_bill_date
1790 if $reason->unsuspend_hold;
1793 $unsusp_pkg = FS::cust_pkg->new({
1794 'custnum' => $self->custnum,
1795 'pkgpart' => $reason->unsuspend_pkgpart,
1796 'start_date' => $start_date,
1797 'locationnum' => $self->locationnum,
1798 # discount? probably not...
1801 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1804 # new way, using fees
1805 if ( $reason->feepart and $reason->fee_on_unsuspend ) {
1806 # register the need to charge a fee, cust_main->bill will do the rest
1807 warn "registering unsuspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1809 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1810 'pkgreasonnum' => $cust_pkg_reason->num,
1811 'pkgnum' => $self->pkgnum,
1812 'feepart' => $reason->feepart,
1813 'nextbill' => $reason->fee_hold,
1815 $error ||= $cust_pkg_reason_fee->insert;
1819 $dbh->rollback if $oldAutoCommit;
1824 if ( $conf->config('unsuspend_email_admin') ) {
1826 my $error = send_email(
1827 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1828 #invoice_from ??? well as good as any
1829 'to' => $conf->config('unsuspend_email_admin'),
1830 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1831 "This is an automatic message from your Freeside installation\n",
1832 "informing you that the following customer package has been unsuspended:\n",
1834 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1835 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1836 ( map { "Service : $_\n" } @labels ),
1838 "An unsuspension fee was charged: ".
1839 $unsusp_pkg->part_pkg->pkg_comment."\n"
1843 'custnum' => $self->custnum,
1844 'msgtype' => 'admin',
1848 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1854 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1855 $error = $supp_pkg->unsuspend(%opt, 'from_main' => 1);
1857 $dbh->rollback if $oldAutoCommit;
1858 return "unsuspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1862 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1869 Cancels any pending suspension (sets the adjourn field to null).
1871 If there is an error, returns the error, otherwise returns false.
1876 my( $self, %options ) = @_;
1879 local $SIG{HUP} = 'IGNORE';
1880 local $SIG{INT} = 'IGNORE';
1881 local $SIG{QUIT} = 'IGNORE';
1882 local $SIG{TERM} = 'IGNORE';
1883 local $SIG{TSTP} = 'IGNORE';
1884 local $SIG{PIPE} = 'IGNORE';
1886 my $oldAutoCommit = $FS::UID::AutoCommit;
1887 local $FS::UID::AutoCommit = 0;
1890 my $old = $self->select_for_update;
1892 my $pkgnum = $old->pkgnum;
1893 if ( $old->get('cancel') || $self->get('cancel') ) {
1894 dbh->rollback if $oldAutoCommit;
1895 return "Can't unadjourn cancelled package $pkgnum";
1896 # or at least it's pointless
1899 if ( $old->get('susp') || $self->get('susp') ) {
1900 dbh->rollback if $oldAutoCommit;
1901 return "Can't unadjourn suspended package $pkgnum";
1902 # perhaps this is arbitrary
1905 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1906 dbh->rollback if $oldAutoCommit;
1907 return ""; # no error
1910 my %hash = $self->hash;
1911 $hash{'adjourn'} = '';
1912 $hash{'resume'} = '';
1913 my $new = new FS::cust_pkg ( \%hash );
1914 $error = $new->replace( $self, options => { $self->options } );
1916 $dbh->rollback if $oldAutoCommit;
1920 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1927 =item change HASHREF | OPTION => VALUE ...
1929 Changes this package: cancels it and creates a new one, with a different
1930 pkgpart or locationnum or both. All services are transferred to the new
1931 package (no change will be made if this is not possible).
1933 Options may be passed as a list of key/value pairs or as a hash reference.
1940 New locationnum, to change the location for this package.
1944 New FS::cust_location object, to create a new location and assign it
1949 New FS::cust_main object, to create a new customer and assign the new package
1954 New pkgpart (see L<FS::part_pkg>).
1958 New refnum (see L<FS::part_referral>).
1962 New quantity; if unspecified, the new package will have the same quantity
1967 "New" (existing) FS::cust_pkg object. The package's services and other
1968 attributes will be transferred to this package.
1972 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
1973 susp, adjourn, cancel, expire, and contract_end) to the new package.
1975 =item unprotect_svcs
1977 Normally, change() will rollback and return an error if some services
1978 can't be transferred (also see the I<cust_pkg-change_svcpart> config option).
1979 If unprotect_svcs is true, this method will transfer as many services as
1980 it can and then unconditionally cancel the old package.
1984 At least one of locationnum, cust_location, pkgpart, refnum, cust_main, or
1985 cust_pkg must be specified (otherwise, what's the point?)
1987 Returns either the new FS::cust_pkg object or a scalar error.
1991 my $err_or_new_cust_pkg = $old_cust_pkg->change
1995 #some false laziness w/order
1998 my $opt = ref($_[0]) ? shift : { @_ };
2000 my $conf = new FS::Conf;
2002 # Transactionize this whole mess
2003 local $SIG{HUP} = 'IGNORE';
2004 local $SIG{INT} = 'IGNORE';
2005 local $SIG{QUIT} = 'IGNORE';
2006 local $SIG{TERM} = 'IGNORE';
2007 local $SIG{TSTP} = 'IGNORE';
2008 local $SIG{PIPE} = 'IGNORE';
2010 my $oldAutoCommit = $FS::UID::AutoCommit;
2011 local $FS::UID::AutoCommit = 0;
2016 if ( $opt->{'cust_location'} ) {
2017 $error = $opt->{'cust_location'}->find_or_insert;
2019 $dbh->rollback if $oldAutoCommit;
2020 return "creating location record: $error";
2022 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2025 # Before going any further here: if the package is still in the pre-setup
2026 # state, it's safe to modify it in place. No need to charge/credit for
2027 # partial period, transfer services, transfer usage pools, copy invoice
2028 # details, or change any dates.
2029 if ( ! $self->setup and ! $opt->{cust_pkg} and ! $opt->{cust_main} ) {
2030 foreach ( qw( locationnum pkgpart quantity refnum salesnum ) ) {
2031 if ( length($opt->{$_}) ) {
2032 $self->set($_, $opt->{$_});
2035 # almost. if the new pkgpart specifies start/adjourn/expire timers,
2037 if ( $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart ) {
2038 $self->set_initial_timers;
2040 $error = $self->replace;
2042 $dbh->rollback if $oldAutoCommit;
2043 return "modifying package: $error";
2045 $dbh->commit if $oldAutoCommit;
2054 $hash{'setup'} = $time if $self->setup;
2056 $hash{'change_date'} = $time;
2057 $hash{"change_$_"} = $self->$_()
2058 foreach qw( pkgnum pkgpart locationnum );
2060 if ( $opt->{'cust_pkg'} ) {
2061 # treat changing to a package with a different pkgpart as a
2062 # pkgpart change (because it is)
2063 $opt->{'pkgpart'} = $opt->{'cust_pkg'}->pkgpart;
2066 # whether to override pkgpart checking on the new package
2067 my $same_pkgpart = 1;
2068 if ( $opt->{'pkgpart'} and ( $opt->{'pkgpart'} != $self->pkgpart ) ) {
2072 my $unused_credit = 0;
2073 my $keep_dates = $opt->{'keep_dates'};
2075 # Special case. If the pkgpart is changing, and the customer is
2076 # going to be credited for remaining time, don't keep setup, bill,
2077 # or last_bill dates, and DO pass the flag to cancel() to credit
2079 if ( $opt->{'pkgpart'}
2080 and $opt->{'pkgpart'} != $self->pkgpart
2081 and $self->part_pkg->option('unused_credit_change', 1) ) {
2084 $hash{$_} = '' foreach qw(setup bill last_bill);
2087 if ( $keep_dates ) {
2088 foreach my $date ( qw(setup bill last_bill) ) {
2089 $hash{$date} = $self->getfield($date);
2092 # always keep the following dates
2093 foreach my $date (qw(order_date susp adjourn cancel expire resume
2094 start_date contract_end)) {
2095 $hash{$date} = $self->getfield($date);
2098 # allow $opt->{'locationnum'} = '' to specifically set it to null
2099 # (i.e. customer default location)
2100 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2102 # usually this doesn't matter. the two cases where it does are:
2103 # 1. unused_credit_change + pkgpart change + setup fee on the new package
2105 # 2. (more importantly) changing a package before it's billed
2106 $hash{'waive_setup'} = $self->waive_setup;
2108 # if this package is scheduled for a future package change, preserve that
2109 $hash{'change_to_pkgnum'} = $self->change_to_pkgnum;
2111 my $custnum = $self->custnum;
2112 if ( $opt->{cust_main} ) {
2113 my $cust_main = $opt->{cust_main};
2114 unless ( $cust_main->custnum ) {
2115 my $error = $cust_main->insert( @{ $opt->{cust_main_insert_args}||[] } );
2117 $dbh->rollback if $oldAutoCommit;
2118 return "inserting customer record: $error";
2121 $custnum = $cust_main->custnum;
2124 $hash{'contactnum'} = $opt->{'contactnum'} if $opt->{'contactnum'};
2127 if ( $opt->{'cust_pkg'} ) {
2128 # The target package already exists; update it to show that it was
2129 # changed from this package.
2130 $cust_pkg = $opt->{'cust_pkg'};
2132 # follow all the above rules for date changes, etc.
2133 foreach (keys %hash) {
2134 $cust_pkg->set($_, $hash{$_});
2136 # except those that implement the future package change behavior
2137 foreach (qw(change_to_pkgnum start_date expire)) {
2138 $cust_pkg->set($_, '');
2141 $error = $cust_pkg->replace;
2144 # Create the new package.
2145 $cust_pkg = new FS::cust_pkg {
2146 custnum => $custnum,
2147 locationnum => $opt->{'locationnum'},
2148 ( map { $_ => ( $opt->{$_} || $self->$_() ) }
2149 qw( pkgpart quantity refnum salesnum )
2153 $error = $cust_pkg->insert( 'change' => 1,
2154 'allow_pkgpart' => $same_pkgpart );
2157 $dbh->rollback if $oldAutoCommit;
2158 return "inserting new package: $error";
2161 # Transfer services and cancel old package.
2162 # Enforce service limits only if this is a pkgpart change.
2163 local $FS::cust_svc::ignore_quantity;
2164 $FS::cust_svc::ignore_quantity = 1 if $same_pkgpart;
2165 $error = $self->transfer($cust_pkg);
2166 if ($error and $error == 0) {
2167 # $old_pkg->transfer failed.
2168 $dbh->rollback if $oldAutoCommit;
2169 return "transferring $error";
2172 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
2173 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
2174 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
2175 if ($error and $error == 0) {
2176 # $old_pkg->transfer failed.
2177 $dbh->rollback if $oldAutoCommit;
2178 return "converting $error";
2182 # We set unprotect_svcs when executing a "future package change". It's
2183 # not a user-interactive operation, so returning an error means the
2184 # package change will just fail. Rather than have that happen, we'll
2185 # let leftover services be deleted.
2186 if ($error > 0 and !$opt->{'unprotect_svcs'}) {
2187 # Transfers were successful, but we still had services left on the old
2188 # package. We can't change the package under this circumstances, so abort.
2189 $dbh->rollback if $oldAutoCommit;
2190 return "unable to transfer all services";
2193 #reset usage if changing pkgpart
2194 # AND usage rollover is off (otherwise adds twice, now and at package bill)
2195 if ($self->pkgpart != $cust_pkg->pkgpart) {
2196 my $part_pkg = $cust_pkg->part_pkg;
2197 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
2201 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
2204 $dbh->rollback if $oldAutoCommit;
2205 return "setting usage values: $error";
2208 # if NOT changing pkgpart, transfer any usage pools over
2209 foreach my $usage ($self->cust_pkg_usage) {
2210 $usage->set('pkgnum', $cust_pkg->pkgnum);
2211 $error = $usage->replace;
2213 $dbh->rollback if $oldAutoCommit;
2214 return "transferring usage pools: $error";
2219 # transfer discounts, if we're not changing pkgpart
2220 if ( $same_pkgpart ) {
2221 foreach my $old_discount ($self->cust_pkg_discount_active) {
2222 # don't remove the old discount, we may still need to bill that package.
2223 my $new_discount = new FS::cust_pkg_discount {
2224 'pkgnum' => $cust_pkg->pkgnum,
2225 'discountnum' => $old_discount->discountnum,
2226 'months_used' => $old_discount->months_used,
2228 $error = $new_discount->insert;
2230 $dbh->rollback if $oldAutoCommit;
2231 return "transferring discounts: $error";
2236 # transfer (copy) invoice details
2237 foreach my $detail ($self->cust_pkg_detail) {
2238 my $new_detail = FS::cust_pkg_detail->new({ $detail->hash });
2239 $new_detail->set('pkgdetailnum', '');
2240 $new_detail->set('pkgnum', $cust_pkg->pkgnum);
2241 $error = $new_detail->insert;
2243 $dbh->rollback if $oldAutoCommit;
2244 return "transferring package notes: $error";
2250 if ( !$opt->{'cust_pkg'} ) {
2251 # Order any supplemental packages.
2252 my $part_pkg = $cust_pkg->part_pkg;
2253 my @old_supp_pkgs = $self->supplemental_pkgs;
2254 foreach my $link ($part_pkg->supp_part_pkg_link) {
2256 foreach (@old_supp_pkgs) {
2257 if ($_->pkgpart == $link->dst_pkgpart) {
2259 $_->pkgpart(0); # so that it can't match more than once
2263 # false laziness with FS::cust_main::Packages::order_pkg
2264 my $new = FS::cust_pkg->new({
2265 pkgpart => $link->dst_pkgpart,
2266 pkglinknum => $link->pkglinknum,
2267 custnum => $custnum,
2268 main_pkgnum => $cust_pkg->pkgnum,
2269 locationnum => $cust_pkg->locationnum,
2270 start_date => $cust_pkg->start_date,
2271 order_date => $cust_pkg->order_date,
2272 expire => $cust_pkg->expire,
2273 adjourn => $cust_pkg->adjourn,
2274 contract_end => $cust_pkg->contract_end,
2275 refnum => $cust_pkg->refnum,
2276 discountnum => $cust_pkg->discountnum,
2277 waive_setup => $cust_pkg->waive_setup,
2279 if ( $old and $opt->{'keep_dates'} ) {
2280 foreach (qw(setup bill last_bill)) {
2281 $new->set($_, $old->get($_));
2284 $error = $new->insert( allow_pkgpart => $same_pkgpart );
2287 $error ||= $old->transfer($new);
2289 if ( $error and $error > 0 ) {
2290 # no reason why this should ever fail, but still...
2291 $error = "Unable to transfer all services from supplemental package ".
2295 $dbh->rollback if $oldAutoCommit;
2298 push @new_supp_pkgs, $new;
2300 } # if !$opt->{'cust_pkg'}
2301 # because if there is one, then supplemental packages would already
2302 # have been created for it.
2304 #Good to go, cancel old package. Notify 'cancel' of whether to credit
2306 #Don't allow billing the package (preceding period packages and/or
2307 #outstanding usage) if we are keeping dates (i.e. location changing),
2308 #because the new package will be billed for the same date range.
2309 #Supplemental packages are also canceled here.
2311 # during scheduled changes, avoid canceling the package we just
2313 $self->set('change_to_pkgnum' => '');
2315 $error = $self->cancel(
2317 unused_credit => $unused_credit,
2318 nobill => $keep_dates,
2319 change_custnum => ( $self->custnum != $custnum ? $custnum : '' ),
2320 no_delay_cancel => 1,
2323 $dbh->rollback if $oldAutoCommit;
2324 return "canceling old package: $error";
2327 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
2329 my $error = $cust_pkg->cust_main->bill(
2330 'pkg_list' => [ $cust_pkg, @new_supp_pkgs ]
2333 $dbh->rollback if $oldAutoCommit;
2334 return "billing new package: $error";
2338 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2344 =item change_later OPTION => VALUE...
2346 Schedule a package change for a later date. This actually orders the new
2347 package immediately, but sets its start date for a future date, and sets
2348 the current package to expire on the same date.
2350 If the package is already scheduled for a change, this can be called with
2351 'start_date' to change the scheduled date, or with pkgpart and/or
2352 locationnum to modify the package change. To cancel the scheduled change
2353 entirely, see C<abort_change>.
2361 The date for the package change. Required, and must be in the future.
2369 The pkgpart. locationnum, and quantity of the new package, with the same
2370 meaning as in C<change>.
2378 my $opt = ref($_[0]) ? shift : { @_ };
2380 my $oldAutoCommit = $FS::UID::AutoCommit;
2381 local $FS::UID::AutoCommit = 0;
2384 my $cust_main = $self->cust_main;
2386 my $date = delete $opt->{'start_date'} or return 'start_date required';
2388 if ( $date <= time ) {
2389 $dbh->rollback if $oldAutoCommit;
2390 return "start_date $date is in the past";
2395 if ( $self->change_to_pkgnum ) {
2396 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
2397 my $new_pkgpart = $opt->{'pkgpart'}
2398 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $change_to->pkgpart;
2399 my $new_locationnum = $opt->{'locationnum'}
2400 if $opt->{'locationnum'} and $opt->{'locationnum'} != $change_to->locationnum;
2401 my $new_quantity = $opt->{'quantity'}
2402 if $opt->{'quantity'} and $opt->{'quantity'} != $change_to->quantity;
2403 if ( $new_pkgpart or $new_locationnum or $new_quantity ) {
2404 # it hasn't been billed yet, so in principle we could just edit
2405 # it in place (w/o a package change), but that's bad form.
2406 # So change the package according to the new options...
2407 my $err_or_pkg = $change_to->change(%$opt);
2408 if ( ref $err_or_pkg ) {
2409 # Then set that package up for a future start.
2410 $self->set('change_to_pkgnum', $err_or_pkg->pkgnum);
2411 $self->set('expire', $date); # in case it's different
2412 $err_or_pkg->set('start_date', $date);
2413 $err_or_pkg->set('change_date', '');
2414 $err_or_pkg->set('change_pkgnum', '');
2416 $error = $self->replace ||
2417 $err_or_pkg->replace ||
2418 $change_to->cancel('no_delay_cancel' => 1) ||
2421 $error = $err_or_pkg;
2423 } else { # change the start date only.
2424 $self->set('expire', $date);
2425 $change_to->set('start_date', $date);
2426 $error = $self->replace || $change_to->replace;
2429 $dbh->rollback if $oldAutoCommit;
2432 $dbh->commit if $oldAutoCommit;
2435 } # if $self->change_to_pkgnum
2437 my $new_pkgpart = $opt->{'pkgpart'}
2438 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart;
2439 my $new_locationnum = $opt->{'locationnum'}
2440 if $opt->{'locationnum'} and $opt->{'locationnum'} != $self->locationnum;
2441 my $new_quantity = $opt->{'quantity'}
2442 if $opt->{'quantity'} and $opt->{'quantity'} != $self->quantity;
2444 return '' unless $new_pkgpart or $new_locationnum or $new_quantity; # wouldn't do anything
2446 # allow $opt->{'locationnum'} = '' to specifically set it to null
2447 # (i.e. customer default location)
2448 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2450 my $new = FS::cust_pkg->new( {
2451 custnum => $self->custnum,
2452 locationnum => $opt->{'locationnum'},
2453 start_date => $date,
2454 map { $_ => ( $opt->{$_} || $self->$_() ) }
2455 qw( pkgpart quantity refnum salesnum )
2457 $error = $new->insert('change' => 1,
2458 'allow_pkgpart' => ($new_pkgpart ? 0 : 1));
2460 $self->set('change_to_pkgnum', $new->pkgnum);
2461 $self->set('expire', $date);
2462 $error = $self->replace;
2465 $dbh->rollback if $oldAutoCommit;
2467 $dbh->commit if $oldAutoCommit;
2475 Cancels a future package change scheduled by C<change_later>.
2481 my $pkgnum = $self->change_to_pkgnum;
2482 my $change_to = FS::cust_pkg->by_key($pkgnum) if $pkgnum;
2485 $error = $change_to->cancel || $change_to->delete;
2486 return $error if $error;
2488 $self->set('change_to_pkgnum', '');
2489 $self->set('expire', '');
2493 =item set_quantity QUANTITY
2495 Change the package's quantity field. This is one of the few package properties
2496 that can safely be changed without canceling and reordering the package
2497 (because it doesn't affect tax eligibility). Returns an error or an
2504 $self = $self->replace_old; # just to make sure
2505 $self->quantity(shift);
2509 =item set_salesnum SALESNUM
2511 Change the package's salesnum (sales person) field. This is one of the few
2512 package properties that can safely be changed without canceling and reordering
2513 the package (because it doesn't affect tax eligibility). Returns an error or
2520 $self = $self->replace_old; # just to make sure
2521 $self->salesnum(shift);
2523 # XXX this should probably reassign any credit that's already been given
2526 =item modify_charge OPTIONS
2528 Change the properties of a one-time charge. The following properties can
2529 be changed this way:
2530 - pkg: the package description
2531 - classnum: the package class
2532 - additional: arrayref of additional invoice details to add to this package
2534 and, I<if the charge has not yet been billed>:
2535 - start_date: the date when it will be billed
2536 - amount: the setup fee to be charged
2537 - quantity: the multiplier for the setup fee
2538 - separate_bill: whether to put the charge on a separate invoice
2540 If you pass 'adjust_commission' => 1, and the classnum changes, and there are
2541 commission credits linked to this charge, they will be recalculated.
2548 my $part_pkg = $self->part_pkg;
2549 my $pkgnum = $self->pkgnum;
2552 my $oldAutoCommit = $FS::UID::AutoCommit;
2553 local $FS::UID::AutoCommit = 0;
2555 return "Can't use modify_charge except on one-time charges"
2556 unless $part_pkg->freq eq '0';
2558 if ( length($opt{'pkg'}) and $part_pkg->pkg ne $opt{'pkg'} ) {
2559 $part_pkg->set('pkg', $opt{'pkg'});
2562 my %pkg_opt = $part_pkg->options;
2563 my $pkg_opt_modified = 0;
2565 $opt{'additional'} ||= [];
2568 foreach (grep /^additional/, keys %pkg_opt) {
2569 ($i) = ($_ =~ /^additional_info(\d+)$/);
2570 $old_additional[$i] = $pkg_opt{$_} if $i;
2571 delete $pkg_opt{$_};
2574 for ( $i = 0; exists($opt{'additional'}->[$i]); $i++ ) {
2575 $pkg_opt{ "additional_info$i" } = $opt{'additional'}->[$i];
2576 if (!exists($old_additional[$i])
2577 or $old_additional[$i] ne $opt{'additional'}->[$i])
2579 $pkg_opt_modified = 1;
2582 $pkg_opt_modified = 1 if (scalar(@old_additional) - 1) != $i;
2583 $pkg_opt{'additional_count'} = $i if $i > 0;
2586 if ( exists($opt{'classnum'}) and $part_pkg->classnum ne $opt{'classnum'} )
2589 $old_classnum = $part_pkg->classnum;
2590 $part_pkg->set('classnum', $opt{'classnum'});
2593 if ( !$self->get('setup') ) {
2594 # not yet billed, so allow amount, setup_cost, quantity, start_date,
2597 if ( exists($opt{'amount'})
2598 and $part_pkg->option('setup_fee') != $opt{'amount'}
2599 and $opt{'amount'} > 0 ) {
2601 $pkg_opt{'setup_fee'} = $opt{'amount'};
2602 $pkg_opt_modified = 1;
2605 if ( exists($opt{'setup_cost'})
2606 and $part_pkg->setup_cost != $opt{'setup_cost'}
2607 and $opt{'setup_cost'} > 0 ) {
2609 $part_pkg->set('setup_cost', $opt{'setup_cost'});
2612 if ( exists($opt{'quantity'})
2613 and $opt{'quantity'} != $self->quantity
2614 and $opt{'quantity'} > 0 ) {
2616 $self->set('quantity', $opt{'quantity'});
2619 if ( exists($opt{'start_date'})
2620 and $opt{'start_date'} != $self->start_date ) {
2622 $self->set('start_date', $opt{'start_date'});
2625 if ( exists($opt{'separate_bill'})
2626 and $opt{'separate_bill'} ne $self->separate_bill ) {
2628 $self->set('separate_bill', $opt{'separate_bill'});
2632 } # else simply ignore them; the UI shouldn't allow editing the fields
2634 if ( exists($opt{'taxclass'})
2635 and $part_pkg->taxclass ne $opt{'taxclass'}) {
2637 $part_pkg->set('taxclass', $opt{'taxclass'});
2641 if ( $part_pkg->modified or $pkg_opt_modified ) {
2642 # can we safely modify the package def?
2643 # Yes, if it's not available for purchase, and this is the only instance
2645 if ( $part_pkg->disabled
2646 and FS::cust_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 1
2647 and FS::quotation_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 0
2649 $error = $part_pkg->replace( options => \%pkg_opt );
2652 $part_pkg = $part_pkg->clone;
2653 $part_pkg->set('disabled' => 'Y');
2654 $error = $part_pkg->insert( options => \%pkg_opt );
2655 # and associate this as yet-unbilled package to the new package def
2656 $self->set('pkgpart' => $part_pkg->pkgpart);
2659 $dbh->rollback if $oldAutoCommit;
2664 if ($self->modified) { # for quantity or start_date change, or if we had
2665 # to clone the existing package def
2666 my $error = $self->replace;
2667 return $error if $error;
2669 if (defined $old_classnum) {
2670 # fix invoice grouping records
2671 my $old_catname = $old_classnum
2672 ? FS::pkg_class->by_key($old_classnum)->categoryname
2674 my $new_catname = $opt{'classnum'}
2675 ? $part_pkg->pkg_class->categoryname
2677 if ( $old_catname ne $new_catname ) {
2678 foreach my $cust_bill_pkg ($self->cust_bill_pkg) {
2679 # (there should only be one...)
2680 my @display = qsearch( 'cust_bill_pkg_display', {
2681 'billpkgnum' => $cust_bill_pkg->billpkgnum,
2682 'section' => $old_catname,
2684 foreach (@display) {
2685 $_->set('section', $new_catname);
2686 $error = $_->replace;
2688 $dbh->rollback if $oldAutoCommit;
2692 } # foreach $cust_bill_pkg
2695 if ( $opt{'adjust_commission'} ) {
2696 # fix commission credits...tricky.
2697 foreach my $cust_event ($self->cust_event) {
2698 my $part_event = $cust_event->part_event;
2699 foreach my $table (qw(sales agent)) {
2701 "FS::part_event::Action::Mixin::credit_${table}_pkg_class";
2702 my $credit = qsearchs('cust_credit', {
2703 'eventnum' => $cust_event->eventnum,
2705 if ( $part_event->isa($class) ) {
2706 # Yes, this results in current commission rates being applied
2707 # retroactively to a one-time charge. For accounting purposes
2708 # there ought to be some kind of time limit on doing this.
2709 my $amount = $part_event->_calc_credit($self);
2710 if ( $credit and $credit->amount ne $amount ) {
2711 # Void the old credit.
2712 $error = $credit->void('Package class changed');
2714 $dbh->rollback if $oldAutoCommit;
2715 return "$error (adjusting commission credit)";
2718 # redo the event action to recreate the credit.
2720 eval { $part_event->do_action( $self, $cust_event ) };
2722 $dbh->rollback if $oldAutoCommit;
2725 } # if $part_event->isa($class)
2727 } # foreach $cust_event
2728 } # if $opt{'adjust_commission'}
2729 } # if defined $old_classnum
2731 $dbh->commit if $oldAutoCommit;
2737 use Storable 'thaw';
2740 sub process_bulk_cust_pkg {
2742 my $param = thaw(decode_base64(shift));
2743 warn Dumper($param) if $DEBUG;
2745 my $old_part_pkg = qsearchs('part_pkg',
2746 { pkgpart => $param->{'old_pkgpart'} });
2747 my $new_part_pkg = qsearchs('part_pkg',
2748 { pkgpart => $param->{'new_pkgpart'} });
2749 die "Must select a new package type\n" unless $new_part_pkg;
2750 #my $keep_dates = $param->{'keep_dates'} || 0;
2751 my $keep_dates = 1; # there is no good reason to turn this off
2753 local $SIG{HUP} = 'IGNORE';
2754 local $SIG{INT} = 'IGNORE';
2755 local $SIG{QUIT} = 'IGNORE';
2756 local $SIG{TERM} = 'IGNORE';
2757 local $SIG{TSTP} = 'IGNORE';
2758 local $SIG{PIPE} = 'IGNORE';
2760 my $oldAutoCommit = $FS::UID::AutoCommit;
2761 local $FS::UID::AutoCommit = 0;
2764 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
2767 foreach my $old_cust_pkg ( @cust_pkgs ) {
2769 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
2770 if ( $old_cust_pkg->getfield('cancel') ) {
2771 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
2772 $old_cust_pkg->pkgnum."\n"
2776 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
2778 my $error = $old_cust_pkg->change(
2779 'pkgpart' => $param->{'new_pkgpart'},
2780 'keep_dates' => $keep_dates
2782 if ( !ref($error) ) { # change returns the cust_pkg on success
2784 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
2787 $dbh->commit if $oldAutoCommit;
2793 Returns the last bill date, or if there is no last bill date, the setup date.
2794 Useful for billing metered services.
2800 return $self->setfield('last_bill', $_[0]) if @_;
2801 return $self->getfield('last_bill') if $self->getfield('last_bill');
2802 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
2803 'edate' => $self->bill, } );
2804 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
2807 =item last_cust_pkg_reason ACTION
2809 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
2810 Returns false if there is no reason or the package is not currenly ACTION'd
2811 ACTION is one of adjourn, susp, cancel, or expire.
2815 sub last_cust_pkg_reason {
2816 my ( $self, $action ) = ( shift, shift );
2817 my $date = $self->get($action);
2819 'table' => 'cust_pkg_reason',
2820 'hashref' => { 'pkgnum' => $self->pkgnum,
2821 'action' => substr(uc($action), 0, 1),
2824 'order_by' => 'ORDER BY num DESC LIMIT 1',
2828 =item last_reason ACTION
2830 Returns the most recent ACTION FS::reason associated with the package.
2831 Returns false if there is no reason or the package is not currenly ACTION'd
2832 ACTION is one of adjourn, susp, cancel, or expire.
2837 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
2838 $cust_pkg_reason->reason
2839 if $cust_pkg_reason;
2844 Returns the definition for this billing item, as an FS::part_pkg object (see
2851 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
2852 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
2853 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
2858 Returns the cancelled package this package was changed from, if any.
2864 return '' unless $self->change_pkgnum;
2865 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
2868 =item change_cust_main
2870 Returns the customter this package was detached to, if any.
2874 sub change_cust_main {
2876 return '' unless $self->change_custnum;
2877 qsearchs('cust_main', { 'custnum' => $self->change_custnum } );
2882 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
2889 $self->part_pkg->calc_setup($self, @_);
2894 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
2901 $self->part_pkg->calc_recur($self, @_);
2906 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
2913 $self->part_pkg->base_recur($self, @_);
2918 Calls the I<calc_remain> of the FS::part_pkg object associated with this
2925 $self->part_pkg->calc_remain($self, @_);
2930 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
2937 $self->part_pkg->calc_cancel($self, @_);
2942 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
2948 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
2951 =item cust_pkg_detail [ DETAILTYPE ]
2953 Returns any customer package details for this package (see
2954 L<FS::cust_pkg_detail>).
2956 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
2960 sub cust_pkg_detail {
2962 my %hash = ( 'pkgnum' => $self->pkgnum );
2963 $hash{detailtype} = shift if @_;
2965 'table' => 'cust_pkg_detail',
2966 'hashref' => \%hash,
2967 'order_by' => 'ORDER BY weight, pkgdetailnum',
2971 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
2973 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
2975 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
2977 If there is an error, returns the error, otherwise returns false.
2981 sub set_cust_pkg_detail {
2982 my( $self, $detailtype, @details ) = @_;
2984 local $SIG{HUP} = 'IGNORE';
2985 local $SIG{INT} = 'IGNORE';
2986 local $SIG{QUIT} = 'IGNORE';
2987 local $SIG{TERM} = 'IGNORE';
2988 local $SIG{TSTP} = 'IGNORE';
2989 local $SIG{PIPE} = 'IGNORE';
2991 my $oldAutoCommit = $FS::UID::AutoCommit;
2992 local $FS::UID::AutoCommit = 0;
2995 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
2996 my $error = $current->delete;
2998 $dbh->rollback if $oldAutoCommit;
2999 return "error removing old detail: $error";
3003 foreach my $detail ( @details ) {
3004 my $cust_pkg_detail = new FS::cust_pkg_detail {
3005 'pkgnum' => $self->pkgnum,
3006 'detailtype' => $detailtype,
3007 'detail' => $detail,
3009 my $error = $cust_pkg_detail->insert;
3011 $dbh->rollback if $oldAutoCommit;
3012 return "error adding new detail: $error";
3017 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3024 Returns the customer billing events (see L<FS::cust_event>) for this invoice.
3028 #false laziness w/cust_bill.pm
3032 'table' => 'cust_event',
3033 'addl_from' => 'JOIN part_event USING ( eventpart )',
3034 'hashref' => { 'tablenum' => $self->pkgnum },
3035 'extra_sql' => " AND eventtable = 'cust_pkg' ",
3039 =item num_cust_event
3041 Returns the number of customer billing events (see L<FS::cust_event>) for this package.
3045 #false laziness w/cust_bill.pm
3046 sub num_cust_event {
3048 my $sql = "SELECT COUNT(*) ". $self->_from_cust_event_where;
3049 $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref->[0];
3052 =item exists_cust_event
3054 Returns true if there are customer billing events (see L<FS::cust_event>) for this package. More efficient than using num_cust_event.
3058 sub exists_cust_event {
3060 my $sql = "SELECT 1 ". $self->_from_cust_event_where. " LIMIT 1";
3061 my $row = $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref;
3062 $row ? $row->[0] : '';
3065 sub _from_cust_event_where {
3067 " FROM cust_event JOIN part_event USING ( eventpart ) ".
3068 " WHERE tablenum = ? AND eventtable = 'cust_pkg' ";
3072 my( $self, $sql, @args ) = @_;
3073 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
3074 $sth->execute(@args) or die $sth->errstr. " executing $sql";
3078 =item cust_svc [ SVCPART ] (old, deprecated usage)
3080 =item cust_svc [ OPTION => VALUE ... ] (current usage)
3082 =item cust_svc_unsorted [ OPTION => VALUE ... ]
3084 Returns the services for this package, as FS::cust_svc objects (see
3085 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
3086 spcififed, returns only the matching services.
3088 As an optimization, use the cust_svc_unsorted version if you are not displaying
3095 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
3096 $self->_sort_cust_svc( $self->cust_svc_unsorted_arrayref(@_) );
3099 sub cust_svc_unsorted {
3101 @{ $self->cust_svc_unsorted_arrayref(@_) };
3104 sub cust_svc_unsorted_arrayref {
3107 return [] unless $self->num_cust_svc(@_);
3110 if ( @_ && $_[0] =~ /^\d+/ ) {
3111 $opt{svcpart} = shift;
3112 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3119 'table' => 'cust_svc',
3120 'hashref' => { 'pkgnum' => $self->pkgnum },
3122 if ( $opt{svcpart} ) {
3123 $search{hashref}->{svcpart} = $opt{'svcpart'};
3125 if ( $opt{'svcdb'} ) {
3126 $search{addl_from} = ' LEFT JOIN part_svc USING ( svcpart ) ';
3127 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{'svcdb'} );
3130 [ qsearch(\%search) ];
3134 =item overlimit [ SVCPART ]
3136 Returns the services for this package which have exceeded their
3137 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
3138 is specified, return only the matching services.
3144 return () unless $self->num_cust_svc(@_);
3145 grep { $_->overlimit } $self->cust_svc(@_);
3148 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3150 Returns historical services for this package created before END TIMESTAMP and
3151 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
3152 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
3153 I<pkg_svc.hidden> flag will be omitted.
3159 warn "$me _h_cust_svc called on $self\n"
3162 my ($end, $start, $mode) = @_;
3163 my @cust_svc = $self->_sort_cust_svc(
3164 [ qsearch( 'h_cust_svc',
3165 { 'pkgnum' => $self->pkgnum, },
3166 FS::h_cust_svc->sql_h_search(@_),
3169 if ( defined($mode) && $mode eq 'I' ) {
3170 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
3171 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
3177 sub _sort_cust_svc {
3178 my( $self, $arrayref ) = @_;
3181 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
3183 my %pkg_svc = map { $_->svcpart => $_ }
3184 qsearch( 'pkg_svc', { 'pkgpart' => $self->pkgpart } );
3189 my $pkg_svc = $pkg_svc{ $_->svcpart } || '';
3191 $pkg_svc ? $pkg_svc->primary_svc : '',
3192 $pkg_svc ? $pkg_svc->quantity : 0,
3199 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
3201 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
3203 Returns the number of services for this package. Available options are svcpart
3204 and svcdb. If either is spcififed, returns only the matching services.
3211 return $self->{'_num_cust_svc'}
3213 && exists($self->{'_num_cust_svc'})
3214 && $self->{'_num_cust_svc'} =~ /\d/;
3216 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
3220 if ( @_ && $_[0] =~ /^\d+/ ) {
3221 $opt{svcpart} = shift;
3222 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3228 my $select = 'SELECT COUNT(*) FROM cust_svc ';
3229 my $where = ' WHERE pkgnum = ? ';
3230 my @param = ($self->pkgnum);
3232 if ( $opt{'svcpart'} ) {
3233 $where .= ' AND svcpart = ? ';
3234 push @param, $opt{'svcpart'};
3236 if ( $opt{'svcdb'} ) {
3237 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
3238 $where .= ' AND svcdb = ? ';
3239 push @param, $opt{'svcdb'};
3242 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
3243 $sth->execute(@param) or die $sth->errstr;
3244 $sth->fetchrow_arrayref->[0];
3247 =item available_part_svc
3249 Returns a list of FS::part_svc objects representing services included in this
3250 package but not yet provisioned. Each FS::part_svc object also has an extra
3251 field, I<num_avail>, which specifies the number of available services.
3255 sub available_part_svc {
3258 my $pkg_quantity = $self->quantity || 1;
3260 grep { $_->num_avail > 0 }
3262 my $part_svc = $_->part_svc;
3263 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
3264 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
3266 # more evil encapsulation breakage
3267 if($part_svc->{'Hash'}{'num_avail'} > 0) {
3268 my @exports = $part_svc->part_export_did;
3269 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
3274 $self->part_pkg->pkg_svc;
3277 =item part_svc [ OPTION => VALUE ... ]
3279 Returns a list of FS::part_svc objects representing provisioned and available
3280 services included in this package. Each FS::part_svc object also has the
3281 following extra fields:
3295 (services) - array reference containing the provisioned services, as cust_svc objects
3299 Accepts two options:
3303 =item summarize_size
3305 If true, will omit the extra cust_pkg_svc option for objects where num_cust_svc
3306 is this size or greater.
3308 =item hide_discontinued
3310 If true, will omit looking for services that are no longer avaialble in the
3318 #label -> ($cust_svc->label)[1]
3324 my $pkg_quantity = $self->quantity || 1;
3326 #XXX some sort of sort order besides numeric by svcpart...
3327 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
3329 my $part_svc = $pkg_svc->part_svc;
3330 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3331 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
3332 $part_svc->{'Hash'}{'num_avail'} =
3333 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
3334 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3335 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
3336 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
3337 && $num_cust_svc >= $opt{summarize_size};
3338 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
3340 } $self->part_pkg->pkg_svc;
3342 unless ( $opt{hide_discontinued} ) {
3344 push @part_svc, map {
3346 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3347 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
3348 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
3349 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3350 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
3352 } $self->extra_part_svc;
3359 =item extra_part_svc
3361 Returns a list of FS::part_svc objects corresponding to services in this
3362 package which are still provisioned but not (any longer) available in the
3367 sub extra_part_svc {
3370 my $pkgnum = $self->pkgnum;
3371 #my $pkgpart = $self->pkgpart;
3374 # 'table' => 'part_svc',
3377 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
3378 # WHERE pkg_svc.svcpart = part_svc.svcpart
3379 # AND pkg_svc.pkgpart = ?
3382 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
3383 # LEFT JOIN cust_pkg USING ( pkgnum )
3384 # WHERE cust_svc.svcpart = part_svc.svcpart
3387 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
3390 #seems to benchmark slightly faster... (or did?)
3392 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
3393 my $pkgparts = join(',', @pkgparts);
3396 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
3397 #MySQL doesn't grok DISINCT ON
3398 'select' => 'DISTINCT part_svc.*',
3399 'table' => 'part_svc',
3401 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
3402 AND pkg_svc.pkgpart IN ($pkgparts)
3405 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
3406 LEFT JOIN cust_pkg USING ( pkgnum )
3409 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
3410 'extra_param' => [ [$self->pkgnum=>'int'] ],
3416 Returns a short status string for this package, currently:
3422 =item not yet billed
3424 =item one-time charge
3439 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
3441 return 'cancelled' if $self->get('cancel');
3442 return 'on hold' if $self->susp && ! $self->setup;
3443 return 'suspended' if $self->susp;
3444 return 'not yet billed' unless $self->setup;
3445 return 'one-time charge' if $freq =~ /^(0|$)/;
3449 =item ucfirst_status
3451 Returns the status with the first character capitalized.
3455 sub ucfirst_status {
3456 ucfirst(shift->status);
3461 Class method that returns the list of possible status strings for packages
3462 (see L<the status method|/status>). For example:
3464 @statuses = FS::cust_pkg->statuses();
3468 tie my %statuscolor, 'Tie::IxHash',
3469 'on hold' => 'FF00F5', #brighter purple!
3470 'not yet billed' => '009999', #teal? cyan?
3471 'one-time charge' => '0000CC', #blue #'000000',
3472 'active' => '00CC00',
3473 'suspended' => 'FF9900',
3474 'cancelled' => 'FF0000',
3478 my $self = shift; #could be class...
3479 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
3480 # # mayble split btw one-time vs. recur
3491 Returns a hex triplet color string for this package's status.
3497 $statuscolor{$self->status};
3500 =item is_status_delay_cancel
3502 Returns true if part_pkg has option delay_cancel,
3503 cust_pkg status is 'suspended' and expire is set
3504 to cancel package within the next day (or however
3505 many days are set in global config part_pkg-delay_cancel-days.
3507 This is not a real status, this only meant for hacking display
3508 values, because otherwise treating the package as suspended is
3509 really the whole point of the delay_cancel option.
3513 sub is_status_delay_cancel {
3515 if ( $self->main_pkgnum and $self->pkglinknum ) {
3516 return $self->main_pkg->is_status_delay_cancel;
3518 return 0 unless $self->part_pkg->option('delay_cancel',1);
3519 return 0 unless $self->status eq 'suspended';
3520 return 0 unless $self->expire;
3521 my $conf = new FS::Conf;
3522 my $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
3523 my $expsecs = 60*60*24*$expdays;
3524 return 0 unless $self->expire < time + $expsecs;
3530 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
3531 "pkg - comment" depending on user preference).
3537 my $label = $self->part_pkg->pkg_comment( 'nopkgpart' => 1 );
3538 $label = $self->pkgnum. ": $label"
3539 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
3543 =item pkg_label_long
3545 Returns a long label for this package, adding the primary service's label to
3550 sub pkg_label_long {
3552 my $label = $self->pkg_label;
3553 my $cust_svc = $self->primary_cust_svc;
3554 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
3560 Returns a customer-localized label for this package.
3566 $self->part_pkg->pkg_locale( $self->cust_main->locale );
3569 =item primary_cust_svc
3571 Returns a primary service (as FS::cust_svc object) if one can be identified.
3575 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
3577 sub primary_cust_svc {
3580 my @cust_svc = $self->cust_svc;
3582 return '' unless @cust_svc; #no serivces - irrelevant then
3584 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
3586 # primary service as specified in the package definition
3587 # or exactly one service definition with quantity one
3588 my $svcpart = $self->part_pkg->svcpart;
3589 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
3590 return $cust_svc[0] if scalar(@cust_svc) == 1;
3592 #couldn't identify one thing..
3598 Returns a list of lists, calling the label method for all services
3599 (see L<FS::cust_svc>) of this billing item.
3605 map { [ $_->label ] } $self->cust_svc;
3608 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3610 Like the labels method, but returns historical information on services that
3611 were active as of END_TIMESTAMP and (optionally) not cancelled before
3612 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
3613 I<pkg_svc.hidden> flag will be omitted.
3615 Returns a list of lists, calling the label method for all (historical) services
3616 (see L<FS::h_cust_svc>) of this billing item.
3622 warn "$me _h_labels called on $self\n"
3624 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
3629 Like labels, except returns a simple flat list, and shortens long
3630 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3631 identical services to one line that lists the service label and the number of
3632 individual services rather than individual items.
3637 shift->_labels_short( 'labels', @_ );
3640 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
3642 Like h_labels, except returns a simple flat list, and shortens long
3643 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3644 identical services to one line that lists the service label and the number of
3645 individual services rather than individual items.
3649 sub h_labels_short {
3650 shift->_labels_short( 'h_labels', @_ );
3654 my( $self, $method ) = ( shift, shift );
3656 warn "$me _labels_short called on $self with $method method\n"
3659 my $conf = new FS::Conf;
3660 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
3662 warn "$me _labels_short populating \%labels\n"
3666 #tie %labels, 'Tie::IxHash';
3667 push @{ $labels{$_->[0]} }, $_->[1]
3668 foreach $self->$method(@_);
3670 warn "$me _labels_short populating \@labels\n"
3674 foreach my $label ( keys %labels ) {
3676 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
3677 my $num = scalar(@values);
3678 warn "$me _labels_short $num items for $label\n"
3681 if ( $num > $max_same_services ) {
3682 warn "$me _labels_short more than $max_same_services, so summarizing\n"
3684 push @labels, "$label ($num)";
3686 if ( $conf->exists('cust_bill-consolidate_services') ) {
3687 warn "$me _labels_short consolidating services\n"
3689 # push @labels, "$label: ". join(', ', @values);
3691 my $detail = "$label: ";
3692 $detail .= shift(@values). ', '
3694 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
3696 push @labels, $detail;
3698 warn "$me _labels_short done consolidating services\n"
3701 warn "$me _labels_short adding service data\n"
3703 push @labels, map { "$label: $_" } @values;
3714 Returns the parent customer object (see L<FS::cust_main>).
3720 qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
3725 Returns the balance for this specific package, when using
3726 experimental package balance.
3732 $self->cust_main->balance_pkgnum( $self->pkgnum );
3735 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
3739 Returns the location object, if any (see L<FS::cust_location>).
3741 =item cust_location_or_main
3743 If this package is associated with a location, returns the locaiton (see
3744 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
3746 =item location_label [ OPTION => VALUE ... ]
3748 Returns the label of the location object (see L<FS::cust_location>).
3752 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
3754 =item tax_locationnum
3756 Returns the foreign key to a L<FS::cust_location> object for calculating
3757 tax on this package, as determined by the C<tax-pkg_address> and
3758 C<tax-ship_address> configuration flags.
3762 sub tax_locationnum {
3764 my $conf = FS::Conf->new;
3765 if ( $conf->exists('tax-pkg_address') ) {
3766 return $self->locationnum;
3768 elsif ( $conf->exists('tax-ship_address') ) {
3769 return $self->cust_main->ship_locationnum;
3772 return $self->cust_main->bill_locationnum;
3778 Returns the L<FS::cust_location> object for tax_locationnum.
3784 my $conf = FS::Conf->new;
3785 if ( $conf->exists('tax-pkg_address') and $self->locationnum ) {
3786 return FS::cust_location->by_key($self->locationnum);
3788 elsif ( $conf->exists('tax-ship_address') ) {
3789 return $self->cust_main->ship_location;
3792 return $self->cust_main->bill_location;
3796 =item seconds_since TIMESTAMP
3798 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
3799 package have been online since TIMESTAMP, according to the session monitor.
3801 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
3802 L<Time::Local> and L<Date::Parse> for conversion functions.
3807 my($self, $since) = @_;
3810 foreach my $cust_svc (
3811 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
3813 $seconds += $cust_svc->seconds_since($since);
3820 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
3822 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
3823 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
3826 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
3827 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
3833 sub seconds_since_sqlradacct {
3834 my($self, $start, $end) = @_;
3838 foreach my $cust_svc (
3840 my $part_svc = $_->part_svc;
3841 $part_svc->svcdb eq 'svc_acct'
3842 && scalar($part_svc->part_export_usage);
3845 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
3852 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
3854 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
3855 in this package for sessions ending between TIMESTAMP_START (inclusive) and
3859 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
3860 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
3865 sub attribute_since_sqlradacct {
3866 my($self, $start, $end, $attrib) = @_;
3870 foreach my $cust_svc (
3872 my $part_svc = $_->part_svc;
3873 scalar($part_svc->part_export_usage);
3876 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
3888 my( $self, $value ) = @_;
3889 if ( defined($value) ) {
3890 $self->setfield('quantity', $value);
3892 $self->getfield('quantity') || 1;
3895 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
3897 Transfers as many services as possible from this package to another package.
3899 The destination package can be specified by pkgnum by passing an FS::cust_pkg
3900 object. The destination package must already exist.
3902 Services are moved only if the destination allows services with the correct
3903 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
3904 this option with caution! No provision is made for export differences
3905 between the old and new service definitions. Probably only should be used
3906 when your exports for all service definitions of a given svcdb are identical.
3907 (attempt a transfer without it first, to move all possible svcpart-matching
3910 Any services that can't be moved remain in the original package.
3912 Returns an error, if there is one; otherwise, returns the number of services
3913 that couldn't be moved.
3918 my ($self, $dest_pkgnum, %opt) = @_;
3924 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
3925 $dest = $dest_pkgnum;
3926 $dest_pkgnum = $dest->pkgnum;
3928 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
3931 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
3933 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
3934 $target{$pkg_svc->svcpart} = $pkg_svc->quantity * ( $dest->quantity || 1 );
3937 foreach my $cust_svc ($dest->cust_svc) {
3938 $target{$cust_svc->svcpart}--;
3941 my %svcpart2svcparts = ();
3942 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
3943 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
3944 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
3945 next if exists $svcpart2svcparts{$svcpart};
3946 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
3947 $svcpart2svcparts{$svcpart} = [
3949 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
3951 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
3952 'svcpart' => $_ } );
3954 $pkg_svc ? $pkg_svc->primary_svc : '',
3955 $pkg_svc ? $pkg_svc->quantity : 0,
3959 grep { $_ != $svcpart }
3961 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
3963 warn "alternates for svcpart $svcpart: ".
3964 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
3970 foreach my $cust_svc ($self->cust_svc) {
3971 my $svcnum = $cust_svc->svcnum;
3972 if($target{$cust_svc->svcpart} > 0
3973 or $FS::cust_svc::ignore_quantity) { # maybe should be a 'force' option
3974 $target{$cust_svc->svcpart}--;
3975 my $new = new FS::cust_svc { $cust_svc->hash };
3976 $new->pkgnum($dest_pkgnum);
3977 $error = $new->replace($cust_svc);
3978 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
3980 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
3981 warn "alternates to consider: ".
3982 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
3984 my @alternate = grep {
3985 warn "considering alternate svcpart $_: ".
3986 "$target{$_} available in new package\n"
3989 } @{$svcpart2svcparts{$cust_svc->svcpart}};
3991 warn "alternate(s) found\n" if $DEBUG;
3992 my $change_svcpart = $alternate[0];
3993 $target{$change_svcpart}--;
3994 my $new = new FS::cust_svc { $cust_svc->hash };
3995 $new->svcpart($change_svcpart);
3996 $new->pkgnum($dest_pkgnum);
3997 $error = $new->replace($cust_svc);
4005 my @label = $cust_svc->label;
4006 return "service $label[1]: $error";
4012 =item grab_svcnums SVCNUM, SVCNUM ...
4014 Change the pkgnum for the provided services to this packages. If there is an
4015 error, returns the error, otherwise returns false.
4023 local $SIG{HUP} = 'IGNORE';
4024 local $SIG{INT} = 'IGNORE';
4025 local $SIG{QUIT} = 'IGNORE';
4026 local $SIG{TERM} = 'IGNORE';
4027 local $SIG{TSTP} = 'IGNORE';
4028 local $SIG{PIPE} = 'IGNORE';
4030 my $oldAutoCommit = $FS::UID::AutoCommit;
4031 local $FS::UID::AutoCommit = 0;
4034 foreach my $svcnum (@svcnum) {
4035 my $cust_svc = qsearchs('cust_svc', { svcnum=>$svcnum } ) or do {
4036 $dbh->rollback if $oldAutoCommit;
4037 return "unknown svcnum $svcnum";
4039 $cust_svc->pkgnum( $self->pkgnum );
4040 my $error = $cust_svc->replace;
4042 $dbh->rollback if $oldAutoCommit;
4047 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4054 This method is deprecated. See the I<depend_jobnum> option to the insert and
4055 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
4062 local $SIG{HUP} = 'IGNORE';
4063 local $SIG{INT} = 'IGNORE';
4064 local $SIG{QUIT} = 'IGNORE';
4065 local $SIG{TERM} = 'IGNORE';
4066 local $SIG{TSTP} = 'IGNORE';
4067 local $SIG{PIPE} = 'IGNORE';
4069 my $oldAutoCommit = $FS::UID::AutoCommit;
4070 local $FS::UID::AutoCommit = 0;
4073 foreach my $cust_svc ( $self->cust_svc ) {
4074 #false laziness w/svc_Common::insert
4075 my $svc_x = $cust_svc->svc_x;
4076 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
4077 my $error = $part_export->export_insert($svc_x);
4079 $dbh->rollback if $oldAutoCommit;
4085 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4090 =item export_pkg_change OLD_CUST_PKG
4092 Calls the "pkg_change" export action for all services attached to this package.
4096 sub export_pkg_change {
4097 my( $self, $old ) = ( shift, shift );
4099 local $SIG{HUP} = 'IGNORE';
4100 local $SIG{INT} = 'IGNORE';
4101 local $SIG{QUIT} = 'IGNORE';
4102 local $SIG{TERM} = 'IGNORE';
4103 local $SIG{TSTP} = 'IGNORE';
4104 local $SIG{PIPE} = 'IGNORE';
4106 my $oldAutoCommit = $FS::UID::AutoCommit;
4107 local $FS::UID::AutoCommit = 0;
4110 foreach my $svc_x ( map $_->svc_x, $self->cust_svc ) {
4111 my $error = $svc_x->export('pkg_change', $self, $old);
4113 $dbh->rollback if $oldAutoCommit;
4118 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4125 Associates this package with a (suspension or cancellation) reason (see
4126 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
4129 Available options are:
4135 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
4139 the access_user (see L<FS::access_user>) providing the reason
4147 the action (cancel, susp, adjourn, expire) associated with the reason
4151 If there is an error, returns the error, otherwise returns false.
4156 my ($self, %options) = @_;
4158 my $otaker = $options{reason_otaker} ||
4159 $FS::CurrentUser::CurrentUser->username;
4162 if ( $options{'reason'} =~ /^(\d+)$/ ) {
4166 } elsif ( ref($options{'reason'}) ) {
4168 return 'Enter a new reason (or select an existing one)'
4169 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
4171 my $reason = new FS::reason({
4172 'reason_type' => $options{'reason'}->{'typenum'},
4173 'reason' => $options{'reason'}->{'reason'},
4175 my $error = $reason->insert;
4176 return $error if $error;
4178 $reasonnum = $reason->reasonnum;
4181 return "Unparseable reason: ". $options{'reason'};
4184 my $cust_pkg_reason =
4185 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
4186 'reasonnum' => $reasonnum,
4187 'otaker' => $otaker,
4188 'action' => substr(uc($options{'action'}),0,1),
4189 'date' => $options{'date'}
4194 $cust_pkg_reason->insert;
4197 =item insert_discount
4199 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
4200 inserting a new discount on the fly (see L<FS::discount>).
4202 Available options are:
4210 If there is an error, returns the error, otherwise returns false.
4214 sub insert_discount {
4215 #my ($self, %options) = @_;
4218 my $cust_pkg_discount = new FS::cust_pkg_discount {
4219 'pkgnum' => $self->pkgnum,
4220 'discountnum' => $self->discountnum,
4222 'end_date' => '', #XXX
4223 #for the create a new discount case
4224 '_type' => $self->discountnum__type,
4225 'amount' => $self->discountnum_amount,
4226 'percent' => $self->discountnum_percent,
4227 'months' => $self->discountnum_months,
4228 'setup' => $self->discountnum_setup,
4229 #'disabled' => $self->discountnum_disabled,
4232 $cust_pkg_discount->insert;
4235 =item set_usage USAGE_VALUE_HASHREF
4237 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4238 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4239 upbytes, downbytes, and totalbytes are appropriate keys.
4241 All svc_accts which are part of this package have their values reset.
4246 my ($self, $valueref, %opt) = @_;
4248 #only svc_acct can set_usage for now
4249 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4250 my $svc_x = $cust_svc->svc_x;
4251 $svc_x->set_usage($valueref, %opt)
4252 if $svc_x->can("set_usage");
4256 =item recharge USAGE_VALUE_HASHREF
4258 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4259 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4260 upbytes, downbytes, and totalbytes are appropriate keys.
4262 All svc_accts which are part of this package have their values incremented.
4267 my ($self, $valueref) = @_;
4269 #only svc_acct can set_usage for now
4270 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4271 my $svc_x = $cust_svc->svc_x;
4272 $svc_x->recharge($valueref)
4273 if $svc_x->can("recharge");
4277 =item cust_pkg_discount
4281 sub cust_pkg_discount {
4283 qsearch('cust_pkg_discount', { 'pkgnum' => $self->pkgnum } );
4286 =item cust_pkg_discount_active
4290 sub cust_pkg_discount_active {
4292 grep { $_->status eq 'active' } $self->cust_pkg_discount;
4295 =item cust_pkg_usage
4297 Returns a list of all voice usage counters attached to this package.
4301 sub cust_pkg_usage {
4303 qsearch('cust_pkg_usage', { pkgnum => $self->pkgnum });
4306 =item apply_usage OPTIONS
4308 Takes the following options:
4309 - cdr: a call detail record (L<FS::cdr>)
4310 - rate_detail: the rate determined for this call (L<FS::rate_detail>)
4311 - minutes: the maximum number of minutes to be charged
4313 Finds available usage minutes for a call of this class, and subtracts
4314 up to that many minutes from the usage pool. If the usage pool is empty,
4315 and the C<cdr-minutes_priority> global config option is set, minutes may
4316 be taken from other calls as well. Either way, an allocation record will
4317 be created (L<FS::cdr_cust_pkg_usage>) and this method will return the
4318 number of minutes of usage applied to the call.
4323 my ($self, %opt) = @_;
4324 my $cdr = $opt{cdr};
4325 my $rate_detail = $opt{rate_detail};
4326 my $minutes = $opt{minutes};
4327 my $classnum = $rate_detail->classnum;
4328 my $pkgnum = $self->pkgnum;
4329 my $custnum = $self->custnum;
4331 local $SIG{HUP} = 'IGNORE';
4332 local $SIG{INT} = 'IGNORE';
4333 local $SIG{QUIT} = 'IGNORE';
4334 local $SIG{TERM} = 'IGNORE';
4335 local $SIG{TSTP} = 'IGNORE';
4336 local $SIG{PIPE} = 'IGNORE';
4338 my $oldAutoCommit = $FS::UID::AutoCommit;
4339 local $FS::UID::AutoCommit = 0;
4341 my $order = FS::Conf->new->config('cdr-minutes_priority');
4345 $is_classnum = ' part_pkg_usage_class.classnum = '.$classnum;
4347 $is_classnum = ' part_pkg_usage_class.classnum IS NULL';
4349 my @usage_recs = qsearch({
4350 'table' => 'cust_pkg_usage',
4351 'addl_from' => ' JOIN part_pkg_usage USING (pkgusagepart)'.
4352 ' JOIN cust_pkg USING (pkgnum)'.
4353 ' JOIN part_pkg_usage_class USING (pkgusagepart)',
4354 'select' => 'cust_pkg_usage.*',
4355 'extra_sql' => " WHERE ( cust_pkg.pkgnum = $pkgnum OR ".
4356 " ( cust_pkg.custnum = $custnum AND ".
4357 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4358 $is_classnum . ' AND '.
4359 " cust_pkg_usage.minutes > 0",
4360 'order_by' => " ORDER BY priority ASC",
4363 my $orig_minutes = $minutes;
4365 while (!$error and $minutes > 0 and @usage_recs) {
4366 my $cust_pkg_usage = shift @usage_recs;
4367 $cust_pkg_usage->select_for_update;
4368 my $cdr_cust_pkg_usage = FS::cdr_cust_pkg_usage->new({
4369 pkgusagenum => $cust_pkg_usage->pkgusagenum,
4370 acctid => $cdr->acctid,
4371 minutes => min($cust_pkg_usage->minutes, $minutes),
4373 $cust_pkg_usage->set('minutes',
4374 $cust_pkg_usage->minutes - $cdr_cust_pkg_usage->minutes
4376 $error = $cust_pkg_usage->replace || $cdr_cust_pkg_usage->insert;
4377 $minutes -= $cdr_cust_pkg_usage->minutes;
4379 if ( $order and $minutes > 0 and !$error ) {
4380 # then try to steal minutes from another call
4382 'table' => 'cdr_cust_pkg_usage',
4383 'addl_from' => ' JOIN cust_pkg_usage USING (pkgusagenum)'.
4384 ' JOIN part_pkg_usage USING (pkgusagepart)'.
4385 ' JOIN cust_pkg USING (pkgnum)'.
4386 ' JOIN part_pkg_usage_class USING (pkgusagepart)'.
4387 ' JOIN cdr USING (acctid)',
4388 'select' => 'cdr_cust_pkg_usage.*',
4389 'extra_sql' => " WHERE cdr.freesidestatus = 'rated' AND ".
4390 " ( cust_pkg.pkgnum = $pkgnum OR ".
4391 " ( cust_pkg.custnum = $custnum AND ".
4392 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4393 " part_pkg_usage_class.classnum = $classnum",
4394 'order_by' => ' ORDER BY part_pkg_usage.priority ASC',
4396 if ( $order eq 'time' ) {
4397 # find CDRs that are using minutes, but have a later startdate
4399 my $startdate = $cdr->startdate;
4400 if ($startdate !~ /^\d+$/) {
4401 die "bad cdr startdate '$startdate'";
4403 $search{'extra_sql'} .= " AND cdr.startdate > $startdate";
4404 # minimize needless reshuffling
4405 $search{'order_by'} .= ', cdr.startdate DESC';
4407 # XXX may not work correctly with rate_time schedules. Could
4408 # fix this by storing ratedetailnum in cdr_cust_pkg_usage, I
4410 $search{'addl_from'} .=
4411 ' JOIN rate_detail'.
4412 ' ON (cdr.rated_ratedetailnum = rate_detail.ratedetailnum)';
4413 if ( $order eq 'rate_high' ) {
4414 $search{'extra_sql'} .= ' AND rate_detail.min_charge < '.
4415 $rate_detail->min_charge;
4416 $search{'order_by'} .= ', rate_detail.min_charge ASC';
4417 } elsif ( $order eq 'rate_low' ) {
4418 $search{'extra_sql'} .= ' AND rate_detail.min_charge > '.
4419 $rate_detail->min_charge;
4420 $search{'order_by'} .= ', rate_detail.min_charge DESC';
4422 # this should really never happen
4423 die "invalid cdr-minutes_priority value '$order'\n";
4426 my @cdr_usage_recs = qsearch(\%search);
4428 while (!$error and @cdr_usage_recs and $minutes > 0) {
4429 my $cdr_cust_pkg_usage = shift @cdr_usage_recs;
4430 my $cust_pkg_usage = $cdr_cust_pkg_usage->cust_pkg_usage;
4431 my $old_cdr = $cdr_cust_pkg_usage->cdr;
4432 $reproc_cdrs{$old_cdr->acctid} = $old_cdr;
4433 $cdr_cust_pkg_usage->select_for_update;
4434 $old_cdr->select_for_update;
4435 $cust_pkg_usage->select_for_update;
4436 # in case someone else stole the usage from this CDR
4437 # while waiting for the lock...
4438 next if $old_cdr->acctid != $cdr_cust_pkg_usage->acctid;
4439 # steal the usage allocation and flag the old CDR for reprocessing
4440 $cdr_cust_pkg_usage->set('acctid', $cdr->acctid);
4441 # if the allocation is more minutes than we need, adjust it...
4442 my $delta = $cdr_cust_pkg_usage->minutes - $minutes;
4444 $cdr_cust_pkg_usage->set('minutes', $minutes);
4445 $cust_pkg_usage->set('minutes', $cust_pkg_usage->minutes + $delta);
4446 $error = $cust_pkg_usage->replace;
4448 #warn 'CDR '.$cdr->acctid . ' stealing allocation '.$cdr_cust_pkg_usage->cdrusagenum.' from CDR '.$old_cdr->acctid."\n";
4449 $error ||= $cdr_cust_pkg_usage->replace;
4450 # deduct the stolen minutes
4451 $minutes -= $cdr_cust_pkg_usage->minutes;
4453 # after all minute-stealing is done, reset the affected CDRs
4454 foreach (values %reproc_cdrs) {
4455 $error ||= $_->set_status('');
4456 # XXX or should we just call $cdr->rate right here?
4457 # it's not like we can create a loop this way, since the min_charge
4458 # or call time has to go monotonically in one direction.
4459 # we COULD get some very deep recursions going, though...
4461 } # if $order and $minutes
4464 die "error applying included minutes\npkgnum ".$self->pkgnum.", class $classnum, acctid ".$cdr->acctid."\n$error\n"
4466 $dbh->commit if $oldAutoCommit;
4467 return $orig_minutes - $minutes;
4471 =item supplemental_pkgs
4473 Returns a list of all packages supplemental to this one.
4477 sub supplemental_pkgs {
4479 qsearch('cust_pkg', { 'main_pkgnum' => $self->pkgnum });
4484 Returns the package that this one is supplemental to, if any.
4490 if ( $self->main_pkgnum ) {
4491 return FS::cust_pkg->by_key($self->main_pkgnum);
4498 =head1 CLASS METHODS
4504 Returns an SQL expression identifying recurring packages.
4508 sub recurring_sql { "
4509 '0' != ( select freq from part_pkg
4510 where cust_pkg.pkgpart = part_pkg.pkgpart )
4515 Returns an SQL expression identifying one-time packages.
4520 '0' = ( select freq from part_pkg
4521 where cust_pkg.pkgpart = part_pkg.pkgpart )
4526 Returns an SQL expression identifying ordered packages (recurring packages not
4532 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
4537 Returns an SQL expression identifying active packages.
4542 $_[0]->recurring_sql. "
4543 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4544 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4545 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4548 =item not_yet_billed_sql
4550 Returns an SQL expression identifying packages which have not yet been billed.
4554 sub not_yet_billed_sql { "
4555 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4556 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4557 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4562 Returns an SQL expression identifying inactive packages (one-time packages
4563 that are otherwise unsuspended/uncancelled).
4567 sub inactive_sql { "
4568 ". $_[0]->onetime_sql(). "
4569 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4570 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4571 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4576 Returns an SQL expression identifying on-hold packages.
4581 #$_[0]->recurring_sql(). ' AND '.
4583 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4584 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4585 AND ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4592 Returns an SQL expression identifying suspended packages.
4596 sub suspended_sql { susp_sql(@_); }
4598 #$_[0]->recurring_sql(). ' AND '.
4600 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4601 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4602 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4609 Returns an SQL exprression identifying cancelled packages.
4613 sub cancelled_sql { cancel_sql(@_); }
4615 #$_[0]->recurring_sql(). ' AND '.
4616 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
4621 Returns an SQL expression to give the package status as a string.
4627 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
4628 WHEN ( cust_pkg.susp IS NOT NULL AND cust_pkg.setup IS NULL ) THEN 'on hold'
4629 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
4630 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
4631 WHEN ".onetime_sql()." THEN 'one-time charge'
4636 =item search HASHREF
4640 Returns a qsearch hash expression to search for parameters specified in HASHREF.
4641 Valid parameters are
4649 on hold, active, inactive (or one-time charge), suspended, canceled (or cancelled)
4653 Equivalent to "status", except that "canceled"/"cancelled" will exclude
4654 packages that were changed into a new package with the same pkgpart (i.e.
4655 location or quantity changes).
4659 boolean selects custom packages
4665 pkgpart or arrayref or hashref of pkgparts
4669 arrayref of beginning and ending epoch date
4673 arrayref of beginning and ending epoch date
4677 arrayref of beginning and ending epoch date
4681 arrayref of beginning and ending epoch date
4685 arrayref of beginning and ending epoch date
4689 arrayref of beginning and ending epoch date
4693 arrayref of beginning and ending epoch date
4697 pkgnum or APKG_pkgnum
4701 a value suited to passing to FS::UI::Web::cust_header
4705 specifies the user for agent virtualization
4709 boolean; if true, returns only packages with more than 0 FCC phone lines.
4711 =item state, country
4713 Limit to packages with a service location in the specified state and country.
4714 For FCC 477 reporting, mostly.
4718 Limit to packages whose service locations are the same as the customer's
4719 default service location.
4721 =item location_nocust
4723 Limit to packages whose service locations are not the customer's default
4726 =item location_census
4728 Limit to packages whose service locations have census tracts.
4730 =item location_nocensus
4732 Limit to packages whose service locations do not have a census tract.
4734 =item location_geocode
4736 Limit to packages whose locations have geocodes.
4738 =item location_geocode
4740 Limit to packages whose locations do not have geocodes.
4744 Limit to packages associated with a svc_broadband, associated with a sector,
4745 associated with this towernum (or any of these, if it's an arrayref) (or NO
4746 towernum, if it's zero). This is an extreme niche case.
4748 =item 477part, 477rownum, date
4750 Limit to packages included in a specific row of one of the FCC 477 reports.
4751 '477part' is the section name (see L<FS::Report::FCC_477> methods), 'date'
4752 is the report as-of date (completely unrelated to the package setup/bill/
4753 other date fields), and '477rownum' is the row number of the report starting
4754 with zero. Row numbers have no inherent meaning, so this is useful only
4755 for explaining a 477 report you've already run.
4762 my ($class, $params) = @_;
4769 if ( $params->{'agentnum'} =~ /^(\d+)$/ and $1 ) {
4771 "cust_main.agentnum = $1";
4778 if ( $params->{'cust_status'} =~ /^([a-z]+)$/ ) {
4779 push @where, FS::cust_main->cust_status_sql . " = '$1' ";
4783 # parse customer sales person
4786 if ( $params->{'cust_main_salesnum'} =~ /^(\d+)$/ ) {
4787 push @where, ($1 > 0) ? "cust_main.salesnum = $1"
4788 : 'cust_main.salesnum IS NULL';
4793 # parse sales person
4796 if ( $params->{'salesnum'} =~ /^(\d+)$/ ) {
4797 push @where, ($1 > 0) ? "cust_pkg.salesnum = $1"
4798 : 'cust_pkg.salesnum IS NULL';
4805 if ( $params->{'custnum'} =~ /^(\d+)$/ and $1 ) {
4807 "cust_pkg.custnum = $1";
4814 if ( $params->{'pkgbatch'} =~ /^([\w\/\-\:\.]+)$/ and $1 ) {
4816 "cust_pkg.pkgbatch = '$1'";
4823 if ( $params->{'magic'} eq 'active'
4824 || $params->{'status'} eq 'active' ) {
4826 push @where, FS::cust_pkg->active_sql();
4828 } elsif ( $params->{'magic'} =~ /^not[ _]yet[ _]billed$/
4829 || $params->{'status'} =~ /^not[ _]yet[ _]billed$/ ) {
4831 push @where, FS::cust_pkg->not_yet_billed_sql();
4833 } elsif ( $params->{'magic'} =~ /^(one-time charge|inactive)/
4834 || $params->{'status'} =~ /^(one-time charge|inactive)/ ) {
4836 push @where, FS::cust_pkg->inactive_sql();
4838 } elsif ( $params->{'magic'} =~ /^on[ _]hold$/
4839 || $params->{'status'} =~ /^on[ _]hold$/ ) {
4841 push @where, FS::cust_pkg->on_hold_sql();
4844 } elsif ( $params->{'magic'} eq 'suspended'
4845 || $params->{'status'} eq 'suspended' ) {
4847 push @where, FS::cust_pkg->suspended_sql();
4849 } elsif ( $params->{'magic'} =~ /^cancell?ed$/
4850 || $params->{'status'} =~ /^cancell?ed$/ ) {
4852 push @where, FS::cust_pkg->cancelled_sql();
4856 ### special case: "magic" is used in detail links from browse/part_pkg,
4857 # where "cancelled" has the restriction "and not replaced with a package
4858 # of the same pkgpart". Be consistent with that.
4861 if ( $params->{'magic'} =~ /^cancell?ed$/ ) {
4862 my $new_pkgpart = "SELECT pkgpart FROM cust_pkg AS cust_pkg_next ".
4863 "WHERE cust_pkg_next.change_pkgnum = cust_pkg.pkgnum";
4864 # ...may not exist, if this was just canceled and not changed; in that
4865 # case give it a "new pkgpart" that never equals the old pkgpart
4866 push @where, "COALESCE(($new_pkgpart), 0) != cust_pkg.pkgpart";
4870 # parse package class
4873 if ( exists($params->{'classnum'}) ) {
4876 if ( ref($params->{'classnum'}) ) {
4878 if ( ref($params->{'classnum'}) eq 'HASH' ) {
4879 @classnum = grep $params->{'classnum'}{$_}, keys %{ $params->{'classnum'} };
4880 } elsif ( ref($params->{'classnum'}) eq 'ARRAY' ) {
4881 @classnum = @{ $params->{'classnum'} };
4883 die 'unhandled classnum ref '. $params->{'classnum'};
4887 } elsif ( $params->{'classnum'} =~ /^(\d*)$/ && $1 ne '0' ) {
4894 my @nums = grep $_, @classnum;
4895 push @c_where, 'part_pkg.classnum IN ('. join(',',@nums). ')' if @nums;
4896 my $null = scalar( grep { $_ eq '' } @classnum );
4897 push @c_where, 'part_pkg.classnum IS NULL' if $null;
4899 if ( scalar(@c_where) == 1 ) {
4900 push @where, @c_where;
4901 } elsif ( @c_where ) {
4902 push @where, ' ( '. join(' OR ', @c_where). ' ) ';
4911 # parse refnum (advertising source)
4914 if ( exists($params->{'refnum'}) ) {
4916 if (ref $params->{'refnum'}) {
4917 @refnum = @{ $params->{'refnum'} };
4919 @refnum = ( $params->{'refnum'} );
4921 my $in = join(',', grep /^\d+$/, @refnum);
4922 push @where, "refnum IN($in)" if length $in;
4926 # parse package report options
4929 my @report_option = ();
4930 if ( exists($params->{'report_option'}) ) {
4931 if ( ref($params->{'report_option'}) eq 'ARRAY' ) {
4932 @report_option = @{ $params->{'report_option'} };
4933 } elsif ( $params->{'report_option'} =~ /^([,\d]*)$/ ) {
4934 @report_option = split(',', $1);
4939 if (@report_option) {
4940 # this will result in the empty set for the dangling comma case as it should
4942 map{ "0 < ( SELECT count(*) FROM part_pkg_option
4943 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
4944 AND optionname = 'report_option_$_'
4945 AND optionvalue = '1' )"
4949 foreach my $any ( grep /^report_option_any/, keys %$params ) {
4951 my @report_option_any = ();
4952 if ( ref($params->{$any}) eq 'ARRAY' ) {
4953 @report_option_any = @{ $params->{$any} };
4954 } elsif ( $params->{$any} =~ /^([,\d]*)$/ ) {
4955 @report_option_any = split(',', $1);
4958 if (@report_option_any) {
4959 # this will result in the empty set for the dangling comma case as it should
4960 push @where, ' ( '. join(' OR ',
4961 map{ "0 < ( SELECT count(*) FROM part_pkg_option
4962 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
4963 AND optionname = 'report_option_$_'
4964 AND optionvalue = '1' )"
4965 } @report_option_any
4975 push @where, "part_pkg.custom = 'Y'" if $params->{custom};
4981 push @where, "(part_pkg.fcc_ds0s > 0 OR pkg_class.fcc_ds0s > 0)"
4982 if $params->{fcc_line};
4988 if ( exists($params->{'censustract'}) ) {
4989 $params->{'censustract'} =~ /^([.\d]*)$/;
4990 my $censustract = "cust_location.censustract = '$1'";
4991 $censustract .= ' OR cust_location.censustract is NULL' unless $1;
4992 push @where, "( $censustract )";
4996 # parse censustract2
4998 if ( exists($params->{'censustract2'})
4999 && $params->{'censustract2'} =~ /^(\d*)$/
5003 push @where, "cust_location.censustract LIKE '$1%'";
5006 "( cust_location.censustract = '' OR cust_location.censustract IS NULL )";
5011 # parse country/state/zip
5013 for (qw(state country)) { # parsing rules are the same for these
5014 if ( exists($params->{$_})
5015 && uc($params->{$_}) =~ /^([A-Z]{2})$/ )
5017 # XXX post-2.3 only--before that, state/country may be in cust_main
5018 push @where, "cust_location.$_ = '$1'";
5021 if ( exists($params->{zip}) ) {
5022 push @where, "cust_location.zip = " . dbh->quote($params->{zip});
5028 if ( $params->{location_cust} xor $params->{location_nocust} ) {
5029 my $op = $params->{location_cust} ? '=' : '!=';
5030 push @where, "cust_location.locationnum $op cust_main.ship_locationnum";
5032 if ( $params->{location_census} xor $params->{location_nocensus} ) {
5033 my $op = $params->{location_census} ? "IS NOT NULL" : "IS NULL";
5034 push @where, "cust_location.censustract $op";
5036 if ( $params->{location_geocode} xor $params->{location_nogeocode} ) {
5037 my $op = $params->{location_geocode} ? "IS NOT NULL" : "IS NULL";
5038 push @where, "cust_location.geocode $op";
5045 if ( ref($params->{'pkgpart'}) ) {
5048 if ( ref($params->{'pkgpart'}) eq 'HASH' ) {
5049 @pkgpart = grep $params->{'pkgpart'}{$_}, keys %{ $params->{'pkgpart'} };
5050 } elsif ( ref($params->{'pkgpart'}) eq 'ARRAY' ) {
5051 @pkgpart = @{ $params->{'pkgpart'} };
5053 die 'unhandled pkgpart ref '. $params->{'pkgpart'};
5056 @pkgpart = grep /^(\d+)$/, @pkgpart;
5058 push @where, 'pkgpart IN ('. join(',', @pkgpart). ')' if scalar(@pkgpart);
5060 } elsif ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
5061 push @where, "pkgpart = $1";
5070 #false laziness w/report_cust_pkg.html
5073 'one-time charge' => { 'last_bill'=>1, 'bill'=>1, 'adjourn'=>1, 'susp'=>1, 'expire'=>1, 'cancel'=>1, },
5074 'active' => { 'susp'=>1, 'cancel'=>1 },
5075 'suspended' => { 'cancel' => 1 },
5080 if( exists($params->{'active'} ) ) {
5081 # This overrides all the other date-related fields, and includes packages
5082 # that were active at some time during the interval. It excludes:
5083 # - packages that were set up after the end of the interval
5084 # - packages that were canceled before the start of the interval
5085 # - packages that were suspended before the start of the interval
5086 # and are still suspended now
5087 my($beginning, $ending) = @{$params->{'active'}};
5089 "cust_pkg.setup IS NOT NULL",
5090 "cust_pkg.setup <= $ending",
5091 "(cust_pkg.cancel IS NULL OR cust_pkg.cancel >= $beginning )",
5092 "(cust_pkg.susp IS NULL OR cust_pkg.susp >= $beginning )",
5093 "NOT (".FS::cust_pkg->onetime_sql . ")";
5096 my $exclude_change_from = 0;
5097 my $exclude_change_to = 0;
5099 foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end change_date cancel )) {
5101 next unless exists($params->{$field});
5103 my($beginning, $ending) = @{$params->{$field}};
5105 next if $beginning == 0 && $ending == 4294967295;
5108 "cust_pkg.$field IS NOT NULL",
5109 "cust_pkg.$field >= $beginning",
5110 "cust_pkg.$field <= $ending";
5112 $orderby ||= "ORDER BY cust_pkg.$field";
5114 if ( $field eq 'setup' ) {
5115 $exclude_change_from = 1;
5116 } elsif ( $field eq 'cancel' ) {
5117 $exclude_change_to = 1;
5118 } elsif ( $field eq 'change_date' ) {
5119 # if we are given setup and change_date ranges, and the setup date
5120 # falls in _both_ ranges, then include the package whether it was
5122 $exclude_change_from = 0;
5126 if ($exclude_change_from) {
5127 push @where, "change_pkgnum IS NULL";
5129 if ($exclude_change_to) {
5130 # a join might be more efficient here
5131 push @where, "NOT EXISTS(
5132 SELECT 1 FROM cust_pkg AS changed_to_pkg
5133 WHERE cust_pkg.pkgnum = changed_to_pkg.change_pkgnum
5138 $orderby ||= 'ORDER BY bill';
5141 # parse magic, legacy, etc.
5144 if ( $params->{'magic'} &&
5145 $params->{'magic'} =~ /^(active|inactive|suspended|cancell?ed)$/
5148 $orderby = 'ORDER BY pkgnum';
5150 if ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
5151 push @where, "pkgpart = $1";
5154 } elsif ( $params->{'query'} eq 'pkgnum' ) {
5156 $orderby = 'ORDER BY pkgnum';
5158 } elsif ( $params->{'query'} eq 'APKG_pkgnum' ) {
5160 $orderby = 'ORDER BY pkgnum';
5163 SELECT count(*) FROM pkg_svc
5164 WHERE pkg_svc.pkgpart = cust_pkg.pkgpart
5165 AND pkg_svc.quantity > ( SELECT count(*) FROM cust_svc
5166 WHERE cust_svc.pkgnum = cust_pkg.pkgnum
5167 AND cust_svc.svcpart = pkg_svc.svcpart
5174 # parse the extremely weird 'towernum' param
5177 if ($params->{towernum}) {
5178 my $towernum = $params->{towernum};
5179 $towernum = [ $towernum ] if !ref($towernum);
5180 my $in = join(',', grep /^\d+$/, @$towernum);
5182 # inefficient, but this is an obscure feature
5183 eval "use FS::Report::Table";
5184 FS::Report::Table->_init_tower_pkg_cache; # probably does nothing
5185 push @where, "EXISTS(
5186 SELECT 1 FROM tower_pkg_cache
5187 WHERE tower_pkg_cache.pkgnum = cust_pkg.pkgnum
5188 AND tower_pkg_cache.towernum IN ($in)
5194 # parse the 477 report drill-down options
5197 if ($params->{'477part'} =~ /^([a-z]+)$/) {
5199 my ($date, $rownum, $agentnum);
5200 if ($params->{'date'} =~ /^(\d+)$/) {
5203 if ($params->{'477rownum'} =~ /^(\d+)$/) {
5206 if ($params->{'agentnum'} =~ /^(\d+)$/) {
5209 if ($date and defined($rownum)) {
5210 my $report = FS::Report::FCC_477->report($section,
5212 'agentnum' => $agentnum,
5215 my $pkgnums = $report->{detail}->[$rownum]
5216 or die "row $rownum is past the end of the report";
5217 # '0' so that if there are no pkgnums (empty string) it will create
5218 # a valid query that returns nothing
5219 warn "PKGNUMS:\n$pkgnums\n\n"; # XXX debug
5221 # and this overrides everything
5222 @where = ( "cust_pkg.pkgnum IN($pkgnums)" );
5223 } # else we're missing some params, ignore the whole business
5227 # setup queries, links, subs, etc. for the search
5230 # here is the agent virtualization
5231 if ($params->{CurrentUser}) {
5233 qsearchs('access_user', { username => $params->{CurrentUser} });
5236 push @where, $access_user->agentnums_sql('table'=>'cust_main');
5241 push @where, $FS::CurrentUser::CurrentUser->agentnums_sql('table'=>'cust_main');
5244 my $extra_sql = scalar(@where) ? ' WHERE '. join(' AND ', @where) : '';
5246 my $addl_from = 'LEFT JOIN part_pkg USING ( pkgpart ) '.
5247 'LEFT JOIN pkg_class ON ( part_pkg.classnum = pkg_class.classnum ) '.
5248 'LEFT JOIN cust_location USING ( locationnum ) '.
5249 FS::UI::Web::join_cust_main('cust_pkg', 'cust_pkg');
5253 if ( $params->{'select_zip5'} ) {
5254 my $zip = 'cust_location.zip';
5256 $select = "DISTINCT substr($zip,1,5) as zip";
5257 $orderby = "ORDER BY substr($zip,1,5)";
5258 $count_query = "SELECT COUNT( DISTINCT substr($zip,1,5) )";
5260 $select = join(', ',
5262 ( map "part_pkg.$_", qw( pkg freq ) ),
5263 'pkg_class.classname',
5264 'cust_main.custnum AS cust_main_custnum',
5265 FS::UI::Web::cust_sql_fields(
5266 $params->{'cust_fields'}
5269 $count_query = 'SELECT COUNT(*)';
5272 $count_query .= " FROM cust_pkg $addl_from $extra_sql";
5275 'table' => 'cust_pkg',
5277 'select' => $select,
5278 'extra_sql' => $extra_sql,
5279 'order_by' => $orderby,
5280 'addl_from' => $addl_from,
5281 'count_query' => $count_query,
5288 Returns a list of two package counts. The first is a count of packages
5289 based on the supplied criteria and the second is the count of residential
5290 packages with those same criteria. Criteria are specified as in the search
5296 my ($class, $params) = @_;
5298 my $sql_query = $class->search( $params );
5300 my $count_sql = delete($sql_query->{'count_query'});
5301 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
5302 or die "couldn't parse count_sql";
5304 my $count_sth = dbh->prepare($count_sql)
5305 or die "Error preparing $count_sql: ". dbh->errstr;
5307 or die "Error executing $count_sql: ". $count_sth->errstr;
5308 my $count_arrayref = $count_sth->fetchrow_arrayref;
5310 return ( @$count_arrayref );
5314 =item tax_locationnum_sql
5316 Returns an SQL expression for the tax location for a package, based
5317 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
5321 sub tax_locationnum_sql {
5322 my $conf = FS::Conf->new;
5323 if ( $conf->exists('tax-pkg_address') ) {
5324 'cust_pkg.locationnum';
5326 elsif ( $conf->exists('tax-ship_address') ) {
5327 'cust_main.ship_locationnum';
5330 'cust_main.bill_locationnum';
5336 Returns a list: the first item is an SQL fragment identifying matching
5337 packages/customers via location (taking into account shipping and package
5338 address taxation, if enabled), and subsequent items are the parameters to
5339 substitute for the placeholders in that fragment.
5344 my($class, %opt) = @_;
5345 my $ornull = $opt{'ornull'};
5347 my $conf = new FS::Conf;
5349 # '?' placeholders in _location_sql_where
5350 my $x = $ornull ? 3 : 2;
5361 if ( $conf->exists('tax-ship_address') ) {
5364 ( ( ship_last IS NULL OR ship_last = '' )
5365 AND ". _location_sql_where('cust_main', '', $ornull ). "
5367 OR ( ship_last IS NOT NULL AND ship_last != ''
5368 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
5371 # AND payby != 'COMP'
5373 @main_param = ( @bill_param, @bill_param );
5377 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
5378 @main_param = @bill_param;
5384 if ( $conf->exists('tax-pkg_address') ) {
5386 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
5389 ( cust_pkg.locationnum IS NULL AND $main_where )
5390 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
5393 @param = ( @main_param, @bill_param );
5397 $where = $main_where;
5398 @param = @main_param;
5406 #subroutine, helper for location_sql
5407 sub _location_sql_where {
5409 my $prefix = @_ ? shift : '';
5410 my $ornull = @_ ? shift : '';
5412 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
5414 $ornull = $ornull ? ' OR ? IS NULL ' : '';
5416 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
5417 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
5418 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
5420 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
5422 # ( $table.${prefix}city = ? $or_empty_city $ornull )
5424 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
5425 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
5426 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
5427 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
5428 AND $table.${prefix}country = ?
5433 my( $self, $what ) = @_;
5435 my $what_show_zero = $what. '_show_zero';
5436 length($self->$what_show_zero())
5437 ? ($self->$what_show_zero() eq 'Y')
5438 : $self->part_pkg->$what_show_zero();
5445 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
5447 Bulk cancel + order subroutine. Perhaps slightly deprecated, only used by the
5448 bulk cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
5450 CUSTNUM is a customer (see L<FS::cust_main>)
5452 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5453 L<FS::part_pkg>) to order for this customer. Duplicates are of course
5456 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
5457 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
5458 new billing items. An error is returned if this is not possible (see
5459 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
5462 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5463 newly-created cust_pkg objects.
5465 REFNUM, if specified, will specify the FS::pkg_referral record to be created
5466 and inserted. Multiple FS::pkg_referral records can be created by
5467 setting I<refnum> to an array reference of refnums or a hash reference with
5468 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
5469 record will be created corresponding to cust_main.refnum.
5474 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
5476 my $conf = new FS::Conf;
5478 # Transactionize this whole mess
5479 local $SIG{HUP} = 'IGNORE';
5480 local $SIG{INT} = 'IGNORE';
5481 local $SIG{QUIT} = 'IGNORE';
5482 local $SIG{TERM} = 'IGNORE';
5483 local $SIG{TSTP} = 'IGNORE';
5484 local $SIG{PIPE} = 'IGNORE';
5486 my $oldAutoCommit = $FS::UID::AutoCommit;
5487 local $FS::UID::AutoCommit = 0;
5491 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
5492 # return "Customer not found: $custnum" unless $cust_main;
5494 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
5497 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5500 my $change = scalar(@old_cust_pkg) != 0;
5503 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
5505 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
5506 " to pkgpart ". $pkgparts->[0]. "\n"
5509 my $err_or_cust_pkg =
5510 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
5511 'refnum' => $refnum,
5514 unless (ref($err_or_cust_pkg)) {
5515 $dbh->rollback if $oldAutoCommit;
5516 return $err_or_cust_pkg;
5519 push @$return_cust_pkg, $err_or_cust_pkg;
5520 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5525 # Create the new packages.
5526 foreach my $pkgpart (@$pkgparts) {
5528 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
5530 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
5531 pkgpart => $pkgpart,
5535 $error = $cust_pkg->insert( 'change' => $change );
5536 push @$return_cust_pkg, $cust_pkg;
5538 foreach my $link ($cust_pkg->part_pkg->supp_part_pkg_link) {
5539 my $supp_pkg = FS::cust_pkg->new({
5540 custnum => $custnum,
5541 pkgpart => $link->dst_pkgpart,
5543 main_pkgnum => $cust_pkg->pkgnum,
5546 $error ||= $supp_pkg->insert( 'change' => $change );
5547 push @$return_cust_pkg, $supp_pkg;
5551 $dbh->rollback if $oldAutoCommit;
5556 # $return_cust_pkg now contains refs to all of the newly
5559 # Transfer services and cancel old packages.
5560 foreach my $old_pkg (@old_cust_pkg) {
5562 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
5565 foreach my $new_pkg (@$return_cust_pkg) {
5566 $error = $old_pkg->transfer($new_pkg);
5567 if ($error and $error == 0) {
5568 # $old_pkg->transfer failed.
5569 $dbh->rollback if $oldAutoCommit;
5574 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
5575 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
5576 foreach my $new_pkg (@$return_cust_pkg) {
5577 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
5578 if ($error and $error == 0) {
5579 # $old_pkg->transfer failed.
5580 $dbh->rollback if $oldAutoCommit;
5587 # Transfers were successful, but we went through all of the
5588 # new packages and still had services left on the old package.
5589 # We can't cancel the package under the circumstances, so abort.
5590 $dbh->rollback if $oldAutoCommit;
5591 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
5593 $error = $old_pkg->cancel( quiet=>1, 'no_delay_cancel'=>1 );
5599 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5603 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
5605 A bulk change method to change packages for multiple customers.
5607 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5608 L<FS::part_pkg>) to order for each customer. Duplicates are of course
5611 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
5612 replace. The services (see L<FS::cust_svc>) are moved to the
5613 new billing items. An error is returned if this is not possible (see
5616 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5617 newly-created cust_pkg objects.
5622 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
5624 # Transactionize this whole mess
5625 local $SIG{HUP} = 'IGNORE';
5626 local $SIG{INT} = 'IGNORE';
5627 local $SIG{QUIT} = 'IGNORE';
5628 local $SIG{TERM} = 'IGNORE';
5629 local $SIG{TSTP} = 'IGNORE';
5630 local $SIG{PIPE} = 'IGNORE';
5632 my $oldAutoCommit = $FS::UID::AutoCommit;
5633 local $FS::UID::AutoCommit = 0;
5637 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5640 while(scalar(@old_cust_pkg)) {
5642 my $custnum = $old_cust_pkg[0]->custnum;
5643 my (@remove) = map { $_->pkgnum }
5644 grep { $_->custnum == $custnum } @old_cust_pkg;
5645 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
5647 my $error = order $custnum, $pkgparts, \@remove, \@return;
5649 push @errors, $error
5651 push @$return_cust_pkg, @return;
5654 if (scalar(@errors)) {
5655 $dbh->rollback if $oldAutoCommit;
5656 return join(' / ', @errors);
5659 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5663 # Used by FS::Upgrade to migrate to a new database.
5664 sub _upgrade_data { # class method
5665 my ($class, %opts) = @_;
5666 $class->_upgrade_otaker(%opts);
5668 # RT#10139, bug resulting in contract_end being set when it shouldn't
5669 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
5670 # RT#10830, bad calculation of prorate date near end of year
5671 # the date range for bill is December 2009, and we move it forward
5672 # one year if it's before the previous bill date (which it should
5674 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
5675 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
5676 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
5677 # RT6628, add order_date to cust_pkg
5678 'update cust_pkg set order_date = (select history_date from h_cust_pkg
5679 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
5680 history_action = \'insert\') where order_date is null',
5682 foreach my $sql (@statements) {
5683 my $sth = dbh->prepare($sql);
5684 $sth->execute or die $sth->errstr;
5687 # RT31194: supplemental package links that are deleted don't clean up
5689 my @pkglinknums = qsearch({
5690 'select' => 'DISTINCT cust_pkg.pkglinknum',
5691 'table' => 'cust_pkg',
5692 'addl_from' => ' LEFT JOIN part_pkg_link USING (pkglinknum) ',
5693 'extra_sql' => ' WHERE cust_pkg.pkglinknum IS NOT NULL
5694 AND part_pkg_link.pkglinknum IS NULL',
5696 foreach (@pkglinknums) {
5697 my $pkglinknum = $_->pkglinknum;
5698 warn "cleaning part_pkg_link #$pkglinknum\n";
5699 my $part_pkg_link = FS::part_pkg_link->new({pkglinknum => $pkglinknum});
5700 my $error = $part_pkg_link->remove_linked;
5701 die $error if $error;
5709 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
5711 In sub order, the @pkgparts array (passed by reference) is clobbered.
5713 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
5714 method to pass dates to the recur_prog expression, it should do so.
5716 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
5717 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
5718 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
5719 configuration values. Probably need a subroutine which decides what to do
5720 based on whether or not we've fetched the user yet, rather than a hash. See
5721 FS::UID and the TODO.
5723 Now that things are transactional should the check in the insert method be
5728 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
5729 L<FS::pkg_svc>, schema.html from the base documentation