4 use vars qw(@ISA $disable_agentcheck $DEBUG);
6 use Scalar::Util qw( blessed );
7 use List::Util qw(max);
10 use FS::UID qw( getotaker dbh );
11 use FS::Misc qw( send_email );
12 use FS::Record qw( qsearch qsearchs );
14 use FS::cust_main_Mixin;
18 use FS::cust_location;
20 use FS::cust_bill_pkg;
21 use FS::cust_pkg_detail;
26 use FS::cust_pkg_reason;
30 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
32 # because they load configuration by setting FS::UID::callback (see TODO)
38 # for sending cancel emails in sub cancel
41 @ISA = qw( FS::m2m_Common FS::cust_main_Mixin FS::option_Common FS::Record );
45 $disable_agentcheck = 0;
49 my ( $hashref, $cache ) = @_;
50 #if ( $hashref->{'pkgpart'} ) {
51 if ( $hashref->{'pkg'} ) {
52 # #@{ $self->{'_pkgnum'} } = ();
53 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
54 # $self->{'_pkgpart'} = $subcache;
55 # #push @{ $self->{'_pkgnum'} },
56 # FS::part_pkg->new_or_cached($hashref, $subcache);
57 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
59 if ( exists $hashref->{'svcnum'} ) {
60 #@{ $self->{'_pkgnum'} } = ();
61 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
62 $self->{'_svcnum'} = $subcache;
63 #push @{ $self->{'_pkgnum'} },
64 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
70 FS::cust_pkg - Object methods for cust_pkg objects
76 $record = new FS::cust_pkg \%hash;
77 $record = new FS::cust_pkg { 'column' => 'value' };
79 $error = $record->insert;
81 $error = $new_record->replace($old_record);
83 $error = $record->delete;
85 $error = $record->check;
87 $error = $record->cancel;
89 $error = $record->suspend;
91 $error = $record->unsuspend;
93 $part_pkg = $record->part_pkg;
95 @labels = $record->labels;
97 $seconds = $record->seconds_since($timestamp);
99 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
100 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
104 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
105 inherits from FS::Record. The following fields are currently supported:
111 Primary key (assigned automatically for new billing items)
115 Customer (see L<FS::cust_main>)
119 Billing item definition (see L<FS::part_pkg>)
123 Optional link to package location (see L<FS::location>)
135 date (next bill date)
159 order taker (assigned automatically if null, see L<FS::UID>)
163 If this field is set to 1, disables the automatic
164 unsuspension of this package when using the B<unsuspendauto> config option.
168 If not set, defaults to 1
172 Date of change from previous package
182 =item change_locationnum
188 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
189 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
190 L<Time::Local> and L<Date::Parse> for conversion functions.
198 Create a new billing item. To add the item to the database, see L<"insert">.
202 sub table { 'cust_pkg'; }
203 sub cust_linked { $_[0]->cust_main_custnum; }
204 sub cust_unlinked_msg {
206 "WARNING: can't find cust_main.custnum ". $self->custnum.
207 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
210 =item insert [ OPTION => VALUE ... ]
212 Adds this billing item to the database ("Orders" the item). If there is an
213 error, returns the error, otherwise returns false.
215 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
216 will be used to look up the package definition and agent restrictions will be
219 If the additional field I<refnum> is defined, an FS::pkg_referral record will
220 be created and inserted. Multiple FS::pkg_referral records can be created by
221 setting I<refnum> to an array reference of refnums or a hash reference with
222 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
223 record will be created corresponding to cust_main.refnum.
225 The following options are available:
231 If set true, supresses any referral credit to a referring customer.
235 cust_pkg_option records will be created
239 a ticket will be added to this customer with this subject
243 an optional queue name for ticket additions
250 my( $self, %options ) = @_;
252 local $SIG{HUP} = 'IGNORE';
253 local $SIG{INT} = 'IGNORE';
254 local $SIG{QUIT} = 'IGNORE';
255 local $SIG{TERM} = 'IGNORE';
256 local $SIG{TSTP} = 'IGNORE';
257 local $SIG{PIPE} = 'IGNORE';
259 my $oldAutoCommit = $FS::UID::AutoCommit;
260 local $FS::UID::AutoCommit = 0;
263 my $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
265 $dbh->rollback if $oldAutoCommit;
269 $self->refnum($self->cust_main->refnum) unless $self->refnum;
270 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
271 $self->process_m2m( 'link_table' => 'pkg_referral',
272 'target_table' => 'part_referral',
273 'params' => $self->refnum,
276 #if ( $self->reg_code ) {
277 # my $reg_code = qsearchs('reg_code', { 'code' => $self->reg_code } );
278 # $error = $reg_code->delete;
280 # $dbh->rollback if $oldAutoCommit;
285 my $conf = new FS::Conf;
287 if ( $conf->config('ticket_system') && $options{ticket_subject} ) {
289 use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
296 my $q = new RT::Queue($RT::SystemUser);
297 $q->Load($options{ticket_queue}) if $options{ticket_queue};
298 my $t = new RT::Ticket($RT::SystemUser);
299 my $mime = new MIME::Entity;
300 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
301 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
302 Subject => $options{ticket_subject},
305 $t->AddLink( Type => 'MemberOf',
306 Target => 'freeside://freeside/cust_main/'. $self->custnum,
310 if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
311 my $queue = new FS::queue {
312 'job' => 'FS::cust_main::queueable_print',
314 $error = $queue->insert(
315 'custnum' => $self->custnum,
316 'template' => 'welcome_letter',
320 warn "can't send welcome letter: $error";
325 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
332 This method now works but you probably shouldn't use it.
334 You don't want to delete billing items, because there would then be no record
335 the customer ever purchased the item. Instead, see the cancel method.
340 # return "Can't delete cust_pkg records!";
343 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
345 Replaces the OLD_RECORD with this one in the database. If there is an error,
346 returns the error, otherwise returns false.
348 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
350 Changing pkgpart may have disasterous effects. See the order subroutine.
352 setup and bill are normally updated by calling the bill method of a customer
353 object (see L<FS::cust_main>).
355 suspend is normally updated by the suspend and unsuspend methods.
357 cancel is normally updated by the cancel method (and also the order subroutine
360 Available options are:
366 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
370 the access_user (see L<FS::access_user>) providing the reason
374 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
383 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
388 ( ref($_[0]) eq 'HASH' )
392 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
393 return "Can't change otaker!" if $old->otaker ne $new->otaker;
396 #return "Can't change setup once it exists!"
397 # if $old->getfield('setup') &&
398 # $old->getfield('setup') != $new->getfield('setup');
400 #some logic for bill, susp, cancel?
402 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
404 local $SIG{HUP} = 'IGNORE';
405 local $SIG{INT} = 'IGNORE';
406 local $SIG{QUIT} = 'IGNORE';
407 local $SIG{TERM} = 'IGNORE';
408 local $SIG{TSTP} = 'IGNORE';
409 local $SIG{PIPE} = 'IGNORE';
411 my $oldAutoCommit = $FS::UID::AutoCommit;
412 local $FS::UID::AutoCommit = 0;
415 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
416 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
417 my $error = $new->insert_reason(
418 'reason' => $options->{'reason'},
419 'date' => $new->$method,
421 'reason_otaker' => $options->{'reason_otaker'},
424 dbh->rollback if $oldAutoCommit;
425 return "Error inserting cust_pkg_reason: $error";
430 #save off and freeze RADIUS attributes for any associated svc_acct records
432 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
434 #also check for specific exports?
435 # to avoid spurious modify export events
436 @svc_acct = map { $_->svc_x }
437 grep { $_->part_svc->svcdb eq 'svc_acct' }
440 $_->snapshot foreach @svc_acct;
444 my $error = $new->SUPER::replace($old,
445 $options->{options} ? $options->{options} : ()
448 $dbh->rollback if $oldAutoCommit;
452 #for prepaid packages,
453 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
454 foreach my $old_svc_acct ( @svc_acct ) {
455 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
456 my $s_error = $new_svc_acct->replace($old_svc_acct);
458 $dbh->rollback if $oldAutoCommit;
463 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
470 Checks all fields to make sure this is a valid billing item. If there is an
471 error, returns the error, otherwise returns false. Called by the insert and
479 $self->locationnum('') if !$self->locationnum || $self->locationnum == -1;
482 $self->ut_numbern('pkgnum')
483 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
484 || $self->ut_numbern('pkgpart')
485 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
486 || $self->ut_numbern('start_date')
487 || $self->ut_numbern('setup')
488 || $self->ut_numbern('bill')
489 || $self->ut_numbern('susp')
490 || $self->ut_numbern('cancel')
491 || $self->ut_numbern('adjourn')
492 || $self->ut_numbern('expire')
494 return $error if $error;
496 if ( $self->reg_code ) {
498 unless ( grep { $self->pkgpart == $_->pkgpart }
499 map { $_->reg_code_pkg }
500 qsearchs( 'reg_code', { 'code' => $self->reg_code,
501 'agentnum' => $self->cust_main->agentnum })
503 return "Unknown registration code";
506 } elsif ( $self->promo_code ) {
509 qsearchs('part_pkg', {
510 'pkgpart' => $self->pkgpart,
511 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
513 return 'Unknown promotional code' unless $promo_part_pkg;
517 unless ( $disable_agentcheck ) {
519 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
520 return "agent ". $agent->agentnum. ':'. $agent->agent.
521 " can't purchase pkgpart ". $self->pkgpart
522 unless $agent->pkgpart_hashref->{ $self->pkgpart }
523 || $agent->agentnum == $self->part_pkg->agentnum;
526 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
527 return $error if $error;
531 $self->otaker(getotaker) unless $self->otaker;
532 $self->otaker =~ /^(\w{1,32})$/ or return "Illegal otaker";
535 if ( $self->dbdef_table->column('manual_flag') ) {
536 $self->manual_flag('') if $self->manual_flag eq ' ';
537 $self->manual_flag =~ /^([01]?)$/
538 or return "Illegal manual_flag ". $self->manual_flag;
539 $self->manual_flag($1);
545 =item cancel [ OPTION => VALUE ... ]
547 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
548 in this package, then cancels the package itself (sets the cancel field to
551 Available options are:
555 =item quiet - can be set true to supress email cancellation notices.
557 =item time - can be set to cancel the package based on a specific future or historical date. Using time ensures that the remaining amount is calculated correctly. Note however that this is an immediate cancel and just changes the date. You are PROBABLY looking to expire the account instead of using this.
559 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
561 =item date - can be set to a unix style timestamp to specify when to cancel (expire)
563 =item nobill - can be set true to skip billing if it might otherwise be done.
567 If there is an error, returns the error, otherwise returns false.
572 my( $self, %options ) = @_;
575 my $conf = new FS::Conf;
577 warn "cust_pkg::cancel called with options".
578 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
581 local $SIG{HUP} = 'IGNORE';
582 local $SIG{INT} = 'IGNORE';
583 local $SIG{QUIT} = 'IGNORE';
584 local $SIG{TERM} = 'IGNORE';
585 local $SIG{TSTP} = 'IGNORE';
586 local $SIG{PIPE} = 'IGNORE';
588 my $oldAutoCommit = $FS::UID::AutoCommit;
589 local $FS::UID::AutoCommit = 0;
592 my $old = $self->select_for_update;
594 if ( $old->get('cancel') || $self->get('cancel') ) {
595 dbh->rollback if $oldAutoCommit;
596 return ""; # no error
599 my $date = $options{date} if $options{date}; # expire/cancel later
600 $date = '' if ($date && $date <= time); # complain instead?
602 #race condition: usage could be ongoing until unprovisioned
603 #resolved by performing a change package instead (which unprovisions) and
605 if ( !$options{nobill} && !$date && $conf->exists('bill_usage_on_cancel') ) {
606 my $copy = $self->new({$self->hash});
608 $copy->cust_main->bill( pkg_list => [ $copy ], cancel => 1 );
609 warn "Error billing during cancel, custnum ".
610 #$self->cust_main->custnum. ": $error"
616 my $cancel_time = $options{'time'} || time;
618 if ( $options{'reason'} ) {
619 $error = $self->insert_reason( 'reason' => $options{'reason'},
620 'action' => $date ? 'expire' : 'cancel',
621 'date' => $date ? $date : $cancel_time,
622 'reason_otaker' => $options{'reason_otaker'},
625 dbh->rollback if $oldAutoCommit;
626 return "Error inserting cust_pkg_reason: $error";
632 foreach my $cust_svc (
635 sort { $a->[1] <=> $b->[1] }
636 map { [ $_, $_->svc_x->table_info->{'cancel_weight'} ]; }
637 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
640 my $error = $cust_svc->cancel;
643 $dbh->rollback if $oldAutoCommit;
644 return "Error cancelling cust_svc: $error";
648 # Add a credit for remaining service
649 my $remaining_value = $self->calc_remain(time=>$cancel_time);
650 if ( $remaining_value > 0 && !$options{'no_credit'} ) {
651 my $error = $self->cust_main->credit(
653 'Credit for unused time on '. $self->part_pkg->pkg,
654 'reason_type' => $conf->config('cancel_credit_type'),
657 $dbh->rollback if $oldAutoCommit;
658 return "Error crediting customer \$$remaining_value for unused time on".
659 $self->part_pkg->pkg. ": $error";
664 my %hash = $self->hash;
665 $date ? ($hash{'expire'} = $date) : ($hash{'cancel'} = $cancel_time);
666 my $new = new FS::cust_pkg ( \%hash );
667 $error = $new->replace( $self, options => { $self->options } );
669 $dbh->rollback if $oldAutoCommit;
673 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
674 return '' if $date; #no errors
676 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
677 if ( !$options{'quiet'} && $conf->exists('emailcancel') && @invoicing_list ) {
678 my $error = send_email(
679 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
680 'to' => \@invoicing_list,
681 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
682 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
684 #should this do something on errors?
691 =item cancel_if_expired [ NOW_TIMESTAMP ]
693 Cancels this package if its expire date has been reached.
697 sub cancel_if_expired {
699 my $time = shift || time;
700 return '' unless $self->expire && $self->expire <= $time;
701 my $error = $self->cancel;
703 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
704 $self->custnum. ": $error";
711 Cancels any pending expiration (sets the expire field to null).
713 If there is an error, returns the error, otherwise returns false.
718 my( $self, %options ) = @_;
721 local $SIG{HUP} = 'IGNORE';
722 local $SIG{INT} = 'IGNORE';
723 local $SIG{QUIT} = 'IGNORE';
724 local $SIG{TERM} = 'IGNORE';
725 local $SIG{TSTP} = 'IGNORE';
726 local $SIG{PIPE} = 'IGNORE';
728 my $oldAutoCommit = $FS::UID::AutoCommit;
729 local $FS::UID::AutoCommit = 0;
732 my $old = $self->select_for_update;
734 my $pkgnum = $old->pkgnum;
735 if ( $old->get('cancel') || $self->get('cancel') ) {
736 dbh->rollback if $oldAutoCommit;
737 return "Can't unexpire cancelled package $pkgnum";
738 # or at least it's pointless
741 unless ( $old->get('expire') && $self->get('expire') ) {
742 dbh->rollback if $oldAutoCommit;
743 return ""; # no error
746 my %hash = $self->hash;
747 $hash{'expire'} = '';
748 my $new = new FS::cust_pkg ( \%hash );
749 $error = $new->replace( $self, options => { $self->options } );
751 $dbh->rollback if $oldAutoCommit;
755 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
761 =item suspend [ OPTION => VALUE ... ]
763 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
764 package, then suspends the package itself (sets the susp field to now).
766 Available options are:
770 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
772 =item date - can be set to a unix style timestamp to specify when to suspend (adjourn)
776 If there is an error, returns the error, otherwise returns false.
781 my( $self, %options ) = @_;
784 local $SIG{HUP} = 'IGNORE';
785 local $SIG{INT} = 'IGNORE';
786 local $SIG{QUIT} = 'IGNORE';
787 local $SIG{TERM} = 'IGNORE';
788 local $SIG{TSTP} = 'IGNORE';
789 local $SIG{PIPE} = 'IGNORE';
791 my $oldAutoCommit = $FS::UID::AutoCommit;
792 local $FS::UID::AutoCommit = 0;
795 my $old = $self->select_for_update;
797 my $pkgnum = $old->pkgnum;
798 if ( $old->get('cancel') || $self->get('cancel') ) {
799 dbh->rollback if $oldAutoCommit;
800 return "Can't suspend cancelled package $pkgnum";
803 if ( $old->get('susp') || $self->get('susp') ) {
804 dbh->rollback if $oldAutoCommit;
805 return ""; # no error # complain on adjourn?
808 my $date = $options{date} if $options{date}; # adjourn/suspend later
809 $date = '' if ($date && $date <= time); # complain instead?
811 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
812 dbh->rollback if $oldAutoCommit;
813 return "Package $pkgnum expires before it would be suspended.";
816 my $suspend_time = $options{'time'} || time;
818 if ( $options{'reason'} ) {
819 $error = $self->insert_reason( 'reason' => $options{'reason'},
820 'action' => $date ? 'adjourn' : 'suspend',
821 'date' => $date ? $date : $suspend_time,
822 'reason_otaker' => $options{'reason_otaker'},
825 dbh->rollback if $oldAutoCommit;
826 return "Error inserting cust_pkg_reason: $error";
834 foreach my $cust_svc (
835 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
837 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
839 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
840 $dbh->rollback if $oldAutoCommit;
841 return "Illegal svcdb value in part_svc!";
844 require "FS/$svcdb.pm";
846 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
848 $error = $svc->suspend;
850 $dbh->rollback if $oldAutoCommit;
853 my( $label, $value ) = $cust_svc->label;
854 push @labels, "$label: $value";
858 my $conf = new FS::Conf;
859 if ( $conf->config('suspend_email_admin') ) {
861 my $error = send_email(
862 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
863 #invoice_from ??? well as good as any
864 'to' => $conf->config('suspend_email_admin'),
865 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
867 "This is an automatic message from your Freeside installation\n",
868 "informing you that the following customer package has been suspended:\n",
870 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
871 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
872 ( map { "Service : $_\n" } @labels ),
877 warn "WARNING: can't send suspension admin email (suspending anyway): ".
885 my %hash = $self->hash;
887 $hash{'adjourn'} = $date;
889 $hash{'susp'} = $suspend_time;
891 my $new = new FS::cust_pkg ( \%hash );
892 $error = $new->replace( $self, options => { $self->options } );
894 $dbh->rollback if $oldAutoCommit;
898 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
903 =item unsuspend [ OPTION => VALUE ... ]
905 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
906 package, then unsuspends the package itself (clears the susp field and the
907 adjourn field if it is in the past).
909 Available options are:
913 =item adjust_next_bill
915 Can be set true to adjust the next bill date forward by
916 the amount of time the account was inactive. This was set true by default
917 since 1.4.2 and 1.5.0pre6; however, starting with 1.7.0 this needs to be
918 explicitly requested. Price plans for which this makes sense (anniversary-date
919 based than prorate or subscription) could have an option to enable this
924 If there is an error, returns the error, otherwise returns false.
929 my( $self, %opt ) = @_;
932 local $SIG{HUP} = 'IGNORE';
933 local $SIG{INT} = 'IGNORE';
934 local $SIG{QUIT} = 'IGNORE';
935 local $SIG{TERM} = 'IGNORE';
936 local $SIG{TSTP} = 'IGNORE';
937 local $SIG{PIPE} = 'IGNORE';
939 my $oldAutoCommit = $FS::UID::AutoCommit;
940 local $FS::UID::AutoCommit = 0;
943 my $old = $self->select_for_update;
945 my $pkgnum = $old->pkgnum;
946 if ( $old->get('cancel') || $self->get('cancel') ) {
947 dbh->rollback if $oldAutoCommit;
948 return "Can't unsuspend cancelled package $pkgnum";
951 unless ( $old->get('susp') && $self->get('susp') ) {
952 dbh->rollback if $oldAutoCommit;
953 return ""; # no error # complain instead?
956 foreach my $cust_svc (
957 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
959 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
961 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
962 $dbh->rollback if $oldAutoCommit;
963 return "Illegal svcdb value in part_svc!";
966 require "FS/$svcdb.pm";
968 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
970 $error = $svc->unsuspend;
972 $dbh->rollback if $oldAutoCommit;
979 my %hash = $self->hash;
980 my $inactive = time - $hash{'susp'};
982 my $conf = new FS::Conf;
984 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive
985 if ( $opt{'adjust_next_bill'}
986 || $conf->exists('unsuspend-always_adjust_next_bill_date') )
987 && $inactive > 0 && ( $hash{'bill'} || $hash{'setup'} );
990 $hash{'adjourn'} = '' if $hash{'adjourn'} < time;
991 my $new = new FS::cust_pkg ( \%hash );
992 $error = $new->replace( $self, options => { $self->options } );
994 $dbh->rollback if $oldAutoCommit;
998 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1005 Cancels any pending suspension (sets the adjourn field to null).
1007 If there is an error, returns the error, otherwise returns false.
1012 my( $self, %options ) = @_;
1015 local $SIG{HUP} = 'IGNORE';
1016 local $SIG{INT} = 'IGNORE';
1017 local $SIG{QUIT} = 'IGNORE';
1018 local $SIG{TERM} = 'IGNORE';
1019 local $SIG{TSTP} = 'IGNORE';
1020 local $SIG{PIPE} = 'IGNORE';
1022 my $oldAutoCommit = $FS::UID::AutoCommit;
1023 local $FS::UID::AutoCommit = 0;
1026 my $old = $self->select_for_update;
1028 my $pkgnum = $old->pkgnum;
1029 if ( $old->get('cancel') || $self->get('cancel') ) {
1030 dbh->rollback if $oldAutoCommit;
1031 return "Can't unadjourn cancelled package $pkgnum";
1032 # or at least it's pointless
1035 if ( $old->get('susp') || $self->get('susp') ) {
1036 dbh->rollback if $oldAutoCommit;
1037 return "Can't unadjourn suspended package $pkgnum";
1038 # perhaps this is arbitrary
1041 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1042 dbh->rollback if $oldAutoCommit;
1043 return ""; # no error
1046 my %hash = $self->hash;
1047 $hash{'adjourn'} = '';
1048 my $new = new FS::cust_pkg ( \%hash );
1049 $error = $new->replace( $self, options => { $self->options } );
1051 $dbh->rollback if $oldAutoCommit;
1055 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1062 =item change HASHREF | OPTION => VALUE ...
1064 Changes this package: cancels it and creates a new one, with a different
1065 pkgpart or locationnum or both. All services are transferred to the new
1066 package (no change will be made if this is not possible).
1068 Options may be passed as a list of key/value pairs or as a hash reference.
1075 New locationnum, to change the location for this package.
1079 New FS::cust_location object, to create a new location and assign it
1084 New pkgpart (see L<FS::part_pkg>).
1088 New refnum (see L<FS::part_referral>).
1092 At least one option must be specified (otherwise, what's the point?)
1094 Returns either the new FS::cust_pkg object or a scalar error.
1098 my $err_or_new_cust_pkg = $old_cust_pkg->change
1102 #some false laziness w/order
1105 my $opt = ref($_[0]) ? shift : { @_ };
1107 # my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
1110 my $conf = new FS::Conf;
1112 # Transactionize this whole mess
1113 local $SIG{HUP} = 'IGNORE';
1114 local $SIG{INT} = 'IGNORE';
1115 local $SIG{QUIT} = 'IGNORE';
1116 local $SIG{TERM} = 'IGNORE';
1117 local $SIG{TSTP} = 'IGNORE';
1118 local $SIG{PIPE} = 'IGNORE';
1120 my $oldAutoCommit = $FS::UID::AutoCommit;
1121 local $FS::UID::AutoCommit = 0;
1130 #$hash{$_} = $self->$_() foreach qw( last_bill bill );
1132 #$hash{$_} = $self->$_() foreach qw( setup );
1134 $hash{'setup'} = $time if $self->setup;
1136 $hash{'change_date'} = $time;
1137 $hash{"change_$_"} = $self->$_()
1138 foreach qw( pkgnum pkgpart locationnum );
1140 if ( $opt->{'cust_location'} &&
1141 ( ! $opt->{'locationnum'} || $opt->{'locationnum'} == -1 ) ) {
1142 $error = $opt->{'cust_location'}->insert;
1144 $dbh->rollback if $oldAutoCommit;
1145 return "inserting cust_location (transaction rolled back): $error";
1147 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
1150 # Create the new package.
1151 my $cust_pkg = new FS::cust_pkg {
1152 custnum => $self->custnum,
1153 pkgpart => ( $opt->{'pkgpart'} || $self->pkgpart ),
1154 refnum => ( $opt->{'refnum'} || $self->refnum ),
1155 locationnum => ( $opt->{'locationnum'} || $self->locationnum ),
1159 $error = $cust_pkg->insert( 'change' => 1 );
1161 $dbh->rollback if $oldAutoCommit;
1165 # Transfer services and cancel old package.
1167 $error = $self->transfer($cust_pkg);
1168 if ($error and $error == 0) {
1169 # $old_pkg->transfer failed.
1170 $dbh->rollback if $oldAutoCommit;
1174 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
1175 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
1176 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
1177 if ($error and $error == 0) {
1178 # $old_pkg->transfer failed.
1179 $dbh->rollback if $oldAutoCommit;
1185 # Transfers were successful, but we still had services left on the old
1186 # package. We can't change the package under this circumstances, so abort.
1187 $dbh->rollback if $oldAutoCommit;
1188 return "Unable to transfer all services from package ". $self->pkgnum;
1191 #reset usage if changing pkgpart
1192 # AND usage rollover is off (otherwise adds twice, now and at package bill)
1193 if ($self->pkgpart != $cust_pkg->pkgpart) {
1194 my $part_pkg = $cust_pkg->part_pkg;
1195 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
1199 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover');
1202 $dbh->rollback if $oldAutoCommit;
1203 return "Error setting usage values: $error";
1207 #Good to go, cancel old package.
1208 $error = $self->cancel( quiet=>1 );
1214 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1221 Returns the last bill date, or if there is no last bill date, the setup date.
1222 Useful for billing metered services.
1228 return $self->setfield('last_bill', $_[0]) if @_;
1229 return $self->getfield('last_bill') if $self->getfield('last_bill');
1230 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
1231 'edate' => $self->bill, } );
1232 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
1235 =item last_cust_pkg_reason ACTION
1237 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
1238 Returns false if there is no reason or the package is not currenly ACTION'd
1239 ACTION is one of adjourn, susp, cancel, or expire.
1243 sub last_cust_pkg_reason {
1244 my ( $self, $action ) = ( shift, shift );
1245 my $date = $self->get($action);
1247 'table' => 'cust_pkg_reason',
1248 'hashref' => { 'pkgnum' => $self->pkgnum,
1249 'action' => substr(uc($action), 0, 1),
1252 'order_by' => 'ORDER BY num DESC LIMIT 1',
1256 =item last_reason ACTION
1258 Returns the most recent ACTION FS::reason associated with the package.
1259 Returns false if there is no reason or the package is not currenly ACTION'd
1260 ACTION is one of adjourn, susp, cancel, or expire.
1265 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
1266 $cust_pkg_reason->reason
1267 if $cust_pkg_reason;
1272 Returns the definition for this billing item, as an FS::part_pkg object (see
1279 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
1280 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
1281 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
1286 Returns the cancelled package this package was changed from, if any.
1292 return '' unless $self->change_pkgnum;
1293 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
1298 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
1305 $self->part_pkg->calc_setup($self, @_);
1310 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
1317 $self->part_pkg->calc_recur($self, @_);
1322 Calls the I<calc_remain> of the FS::part_pkg object associated with this
1329 $self->part_pkg->calc_remain($self, @_);
1334 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
1341 $self->part_pkg->calc_cancel($self, @_);
1346 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
1352 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
1355 =item cust_pkg_detail [ DETAILTYPE ]
1357 Returns any customer package details for this package (see
1358 L<FS::cust_pkg_detail>).
1360 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1364 sub cust_pkg_detail {
1366 my %hash = ( 'pkgnum' => $self->pkgnum );
1367 $hash{detailtype} = shift if @_;
1369 'table' => 'cust_pkg_detail',
1370 'hashref' => \%hash,
1371 'order_by' => 'ORDER BY weight, pkgdetailnum',
1375 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
1377 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
1379 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1381 If there is an error, returns the error, otherwise returns false.
1385 sub set_cust_pkg_detail {
1386 my( $self, $detailtype, @details ) = @_;
1388 local $SIG{HUP} = 'IGNORE';
1389 local $SIG{INT} = 'IGNORE';
1390 local $SIG{QUIT} = 'IGNORE';
1391 local $SIG{TERM} = 'IGNORE';
1392 local $SIG{TSTP} = 'IGNORE';
1393 local $SIG{PIPE} = 'IGNORE';
1395 my $oldAutoCommit = $FS::UID::AutoCommit;
1396 local $FS::UID::AutoCommit = 0;
1399 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
1400 my $error = $current->delete;
1402 $dbh->rollback if $oldAutoCommit;
1403 return "error removing old detail: $error";
1407 foreach my $detail ( @details ) {
1408 my $cust_pkg_detail = new FS::cust_pkg_detail {
1409 'pkgnum' => $self->pkgnum,
1410 'detailtype' => $detailtype,
1411 'detail' => $detail,
1413 my $error = $cust_pkg_detail->insert;
1415 $dbh->rollback if $oldAutoCommit;
1416 return "error adding new detail: $error";
1421 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1428 Returns the new-style customer billing events (see L<FS::cust_event>) for this invoice.
1432 #false laziness w/cust_bill.pm
1436 'table' => 'cust_event',
1437 'addl_from' => 'JOIN part_event USING ( eventpart )',
1438 'hashref' => { 'tablenum' => $self->pkgnum },
1439 'extra_sql' => " AND eventtable = 'cust_pkg' ",
1443 =item num_cust_event
1445 Returns the number of new-style customer billing events (see L<FS::cust_event>) for this invoice.
1449 #false laziness w/cust_bill.pm
1450 sub num_cust_event {
1453 "SELECT COUNT(*) FROM cust_event JOIN part_event USING ( eventpart ) ".
1454 " WHERE tablenum = ? AND eventtable = 'cust_pkg'";
1455 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
1456 $sth->execute($self->pkgnum) or die $sth->errstr. " executing $sql";
1457 $sth->fetchrow_arrayref->[0];
1460 =item cust_svc [ SVCPART ]
1462 Returns the services for this package, as FS::cust_svc objects (see
1463 L<FS::cust_svc>). If a svcpart is specified, return only the matching
1471 return () unless $self->num_cust_svc(@_);
1474 return qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum,
1475 'svcpart' => shift, } );
1478 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
1480 #if ( $self->{'_svcnum'} ) {
1481 # values %{ $self->{'_svcnum'}->cache };
1483 $self->_sort_cust_svc(
1484 [ qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } ) ]
1490 =item overlimit [ SVCPART ]
1492 Returns the services for this package which have exceeded their
1493 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
1494 is specified, return only the matching services.
1500 return () unless $self->num_cust_svc(@_);
1501 grep { $_->overlimit } $self->cust_svc(@_);
1504 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ]
1506 Returns historical services for this package created before END TIMESTAMP and
1507 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
1508 (see L<FS::h_cust_svc>).
1515 $self->_sort_cust_svc(
1516 [ qsearch( 'h_cust_svc',
1517 { 'pkgnum' => $self->pkgnum, },
1518 FS::h_cust_svc->sql_h_search(@_),
1524 sub _sort_cust_svc {
1525 my( $self, $arrayref ) = @_;
1528 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
1530 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $self->pkgpart,
1531 'svcpart' => $_->svcpart } );
1533 $pkg_svc ? $pkg_svc->primary_svc : '',
1534 $pkg_svc ? $pkg_svc->quantity : 0,
1541 =item num_cust_svc [ SVCPART ]
1543 Returns the number of provisioned services for this package. If a svcpart is
1544 specified, counts only the matching services.
1551 return $self->{'_num_cust_svc'}
1553 && exists($self->{'_num_cust_svc'})
1554 && $self->{'_num_cust_svc'} =~ /\d/;
1556 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
1559 my $sql = 'SELECT COUNT(*) FROM cust_svc WHERE pkgnum = ?';
1560 $sql .= ' AND svcpart = ?' if @_;
1562 my $sth = dbh->prepare($sql) or die dbh->errstr;
1563 $sth->execute($self->pkgnum, @_) or die $sth->errstr;
1564 $sth->fetchrow_arrayref->[0];
1567 =item available_part_svc
1569 Returns a list of FS::part_svc objects representing services included in this
1570 package but not yet provisioned. Each FS::part_svc object also has an extra
1571 field, I<num_avail>, which specifies the number of available services.
1575 sub available_part_svc {
1577 grep { $_->num_avail > 0 }
1579 my $part_svc = $_->part_svc;
1580 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
1581 $_->quantity - $self->num_cust_svc($_->svcpart);
1584 $self->part_pkg->pkg_svc;
1589 Returns a list of FS::part_svc objects representing provisioned and available
1590 services included in this package. Each FS::part_svc object also has the
1591 following extra fields:
1595 =item num_cust_svc (count)
1597 =item num_avail (quantity - count)
1599 =item cust_pkg_svc (services) - array reference containing the provisioned services, as cust_svc objects
1602 label -> ($cust_svc->label)[1]
1611 #XXX some sort of sort order besides numeric by svcpart...
1612 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
1614 my $part_svc = $pkg_svc->part_svc;
1615 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1616 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
1617 $part_svc->{'Hash'}{'num_avail'} =
1618 max( 0, $pkg_svc->quantity - $num_cust_svc );
1619 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1620 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1622 } $self->part_pkg->pkg_svc;
1625 push @part_svc, map {
1627 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1628 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
1629 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
1630 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1631 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1633 } $self->extra_part_svc;
1639 =item extra_part_svc
1641 Returns a list of FS::part_svc objects corresponding to services in this
1642 package which are still provisioned but not (any longer) available in the
1647 sub extra_part_svc {
1650 my $pkgnum = $self->pkgnum;
1651 my $pkgpart = $self->pkgpart;
1654 # 'table' => 'part_svc',
1657 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
1658 # WHERE pkg_svc.svcpart = part_svc.svcpart
1659 # AND pkg_svc.pkgpart = ?
1662 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
1663 # LEFT JOIN cust_pkg USING ( pkgnum )
1664 # WHERE cust_svc.svcpart = part_svc.svcpart
1667 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1670 #seems to benchmark slightly faster...
1672 'select' => 'DISTINCT ON (svcpart) part_svc.*',
1673 'table' => 'part_svc',
1675 'LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
1676 AND pkg_svc.pkgpart = ?
1679 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
1680 LEFT JOIN cust_pkg USING ( pkgnum )
1683 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
1684 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1690 Returns a short status string for this package, currently:
1694 =item not yet billed
1696 =item one-time charge
1711 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
1713 return 'cancelled' if $self->get('cancel');
1714 return 'suspended' if $self->susp;
1715 return 'not yet billed' unless $self->setup;
1716 return 'one-time charge' if $freq =~ /^(0|$)/;
1722 Class method that returns the list of possible status strings for packages
1723 (see L<the status method|/status>). For example:
1725 @statuses = FS::cust_pkg->statuses();
1729 tie my %statuscolor, 'Tie::IxHash',
1730 'not yet billed' => '000000',
1731 'one-time charge' => '000000',
1732 'active' => '00CC00',
1733 'suspended' => 'FF9900',
1734 'cancelled' => 'FF0000',
1738 my $self = shift; #could be class...
1739 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
1740 # # mayble split btw one-time vs. recur
1746 Returns a hex triplet color string for this package's status.
1752 $statuscolor{$self->status};
1757 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
1758 "pkg-comment" depending on user preference).
1764 my $label = $self->part_pkg->pkg_comment( 'nopkgpart' => 1 );
1765 $label = $self->pkgnum. ": $label"
1766 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
1770 =item pkg_label_long
1772 Returns a long label for this package, adding the primary service's label to
1777 sub pkg_label_long {
1779 my $label = $self->pkg_label;
1780 my $cust_svc = $self->primary_cust_svc;
1781 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
1785 =item primary_cust_svc
1787 Returns a primary service (as FS::cust_svc object) if one can be identified.
1791 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
1793 sub primary_cust_svc {
1796 my @cust_svc = $self->cust_svc;
1798 return '' unless @cust_svc; #no serivces - irrelevant then
1800 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
1802 # primary service as specified in the package definition
1803 # or exactly one service definition with quantity one
1804 my $svcpart = $self->part_pkg->svcpart;
1805 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
1806 return $cust_svc[0] if scalar(@cust_svc) == 1;
1808 #couldn't identify one thing..
1814 Returns a list of lists, calling the label method for all services
1815 (see L<FS::cust_svc>) of this billing item.
1821 map { [ $_->label ] } $self->cust_svc;
1824 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ]
1826 Like the labels method, but returns historical information on services that
1827 were active as of END_TIMESTAMP and (optionally) not cancelled before
1830 Returns a list of lists, calling the label method for all (historical) services
1831 (see L<FS::h_cust_svc>) of this billing item.
1837 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
1842 Like labels, except returns a simple flat list, and shortens long
1843 (currently >5 or the cust_bill-max_same_services configuration value) lists of
1844 identical services to one line that lists the service label and the number of
1845 individual services rather than individual items.
1850 shift->_labels_short( 'labels', @_ );
1853 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
1855 Like h_labels, except returns a simple flat list, and shortens long
1856 (currently >5 or the cust_bill-max_same_services configuration value) lists of
1857 identical services to one line that lists the service label and the number of
1858 individual services rather than individual items.
1862 sub h_labels_short {
1863 shift->_labels_short( 'h_labels', @_ );
1867 my( $self, $method ) = ( shift, shift );
1869 my $conf = new FS::Conf;
1870 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
1873 #tie %labels, 'Tie::IxHash';
1874 push @{ $labels{$_->[0]} }, $_->[1]
1875 foreach $self->h_labels(@_);
1877 foreach my $label ( keys %labels ) {
1879 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
1880 my $num = scalar(@values);
1881 if ( $num > $max_same_services ) {
1882 push @labels, "$label ($num)";
1884 if ( $conf->exists('cust_bill-consolidate_services') ) {
1885 # push @labels, "$label: ". join(', ', @values);
1887 my $detail = "$label: ";
1888 $detail .= shift(@values). ', '
1889 while @values && length($detail.$values[0]) < 78;
1891 push @labels, $detail;
1894 push @labels, map { "$label: $_" } @values;
1905 Returns the parent customer object (see L<FS::cust_main>).
1911 qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
1916 Returns the location object, if any (see L<FS::cust_location>).
1922 return '' unless $self->locationnum;
1923 qsearchs( 'cust_location', { 'locationnum' => $self->locationnum } );
1926 =item cust_location_or_main
1928 If this package is associated with a location, returns the locaiton (see
1929 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
1933 sub cust_location_or_main {
1935 $self->cust_location || $self->cust_main;
1938 =item seconds_since TIMESTAMP
1940 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
1941 package have been online since TIMESTAMP, according to the session monitor.
1943 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
1944 L<Time::Local> and L<Date::Parse> for conversion functions.
1949 my($self, $since) = @_;
1952 foreach my $cust_svc (
1953 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
1955 $seconds += $cust_svc->seconds_since($since);
1962 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
1964 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
1965 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
1968 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
1969 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
1975 sub seconds_since_sqlradacct {
1976 my($self, $start, $end) = @_;
1980 foreach my $cust_svc (
1982 my $part_svc = $_->part_svc;
1983 $part_svc->svcdb eq 'svc_acct'
1984 && scalar($part_svc->part_export('sqlradius'));
1987 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
1994 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
1996 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
1997 in this package for sessions ending between TIMESTAMP_START (inclusive) and
2001 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2002 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2007 sub attribute_since_sqlradacct {
2008 my($self, $start, $end, $attrib) = @_;
2012 foreach my $cust_svc (
2014 my $part_svc = $_->part_svc;
2015 $part_svc->svcdb eq 'svc_acct'
2016 && scalar($part_svc->part_export('sqlradius'));
2019 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
2031 my( $self, $value ) = @_;
2032 if ( defined($value) ) {
2033 $self->setfield('quantity', $value);
2035 $self->getfield('quantity') || 1;
2038 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
2040 Transfers as many services as possible from this package to another package.
2042 The destination package can be specified by pkgnum by passing an FS::cust_pkg
2043 object. The destination package must already exist.
2045 Services are moved only if the destination allows services with the correct
2046 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
2047 this option with caution! No provision is made for export differences
2048 between the old and new service definitions. Probably only should be used
2049 when your exports for all service definitions of a given svcdb are identical.
2050 (attempt a transfer without it first, to move all possible svcpart-matching
2053 Any services that can't be moved remain in the original package.
2055 Returns an error, if there is one; otherwise, returns the number of services
2056 that couldn't be moved.
2061 my ($self, $dest_pkgnum, %opt) = @_;
2067 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
2068 $dest = $dest_pkgnum;
2069 $dest_pkgnum = $dest->pkgnum;
2071 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
2074 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
2076 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
2077 $target{$pkg_svc->svcpart} = $pkg_svc->quantity;
2080 foreach my $cust_svc ($dest->cust_svc) {
2081 $target{$cust_svc->svcpart}--;
2084 my %svcpart2svcparts = ();
2085 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2086 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
2087 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
2088 next if exists $svcpart2svcparts{$svcpart};
2089 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2090 $svcpart2svcparts{$svcpart} = [
2092 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
2094 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
2095 'svcpart' => $_ } );
2097 $pkg_svc ? $pkg_svc->primary_svc : '',
2098 $pkg_svc ? $pkg_svc->quantity : 0,
2102 grep { $_ != $svcpart }
2104 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
2106 warn "alternates for svcpart $svcpart: ".
2107 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
2112 foreach my $cust_svc ($self->cust_svc) {
2113 if($target{$cust_svc->svcpart} > 0) {
2114 $target{$cust_svc->svcpart}--;
2115 my $new = new FS::cust_svc { $cust_svc->hash };
2116 $new->pkgnum($dest_pkgnum);
2117 my $error = $new->replace($cust_svc);
2118 return $error if $error;
2119 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2121 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
2122 warn "alternates to consider: ".
2123 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
2125 my @alternate = grep {
2126 warn "considering alternate svcpart $_: ".
2127 "$target{$_} available in new package\n"
2130 } @{$svcpart2svcparts{$cust_svc->svcpart}};
2132 warn "alternate(s) found\n" if $DEBUG;
2133 my $change_svcpart = $alternate[0];
2134 $target{$change_svcpart}--;
2135 my $new = new FS::cust_svc { $cust_svc->hash };
2136 $new->svcpart($change_svcpart);
2137 $new->pkgnum($dest_pkgnum);
2138 my $error = $new->replace($cust_svc);
2139 return $error if $error;
2152 This method is deprecated. See the I<depend_jobnum> option to the insert and
2153 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
2160 local $SIG{HUP} = 'IGNORE';
2161 local $SIG{INT} = 'IGNORE';
2162 local $SIG{QUIT} = 'IGNORE';
2163 local $SIG{TERM} = 'IGNORE';
2164 local $SIG{TSTP} = 'IGNORE';
2165 local $SIG{PIPE} = 'IGNORE';
2167 my $oldAutoCommit = $FS::UID::AutoCommit;
2168 local $FS::UID::AutoCommit = 0;
2171 foreach my $cust_svc ( $self->cust_svc ) {
2172 #false laziness w/svc_Common::insert
2173 my $svc_x = $cust_svc->svc_x;
2174 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
2175 my $error = $part_export->export_insert($svc_x);
2177 $dbh->rollback if $oldAutoCommit;
2183 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2190 =head1 CLASS METHODS
2196 Returns an SQL expression identifying recurring packages.
2200 sub recurring_sql { "
2201 '0' != ( select freq from part_pkg
2202 where cust_pkg.pkgpart = part_pkg.pkgpart )
2207 Returns an SQL expression identifying one-time packages.
2212 '0' = ( select freq from part_pkg
2213 where cust_pkg.pkgpart = part_pkg.pkgpart )
2218 Returns an SQL expression identifying active packages.
2223 ". $_[0]->recurring_sql(). "
2224 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2225 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2226 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2229 =item not_yet_billed_sql
2231 Returns an SQL expression identifying packages which have not yet been billed.
2235 sub not_yet_billed_sql { "
2236 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
2237 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2238 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2243 Returns an SQL expression identifying inactive packages (one-time packages
2244 that are otherwise unsuspended/uncancelled).
2248 sub inactive_sql { "
2249 ". $_[0]->onetime_sql(). "
2250 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2251 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2252 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2258 Returns an SQL expression identifying suspended packages.
2262 sub suspended_sql { susp_sql(@_); }
2264 #$_[0]->recurring_sql(). ' AND '.
2266 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2267 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
2274 Returns an SQL exprression identifying cancelled packages.
2278 sub cancelled_sql { cancel_sql(@_); }
2280 #$_[0]->recurring_sql(). ' AND '.
2281 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
2284 =item search_sql HASHREF
2288 Returns a qsearch hash expression to search for parameters specified in HASHREF.
2289 Valid parameters are
2297 active, inactive, suspended, cancel (or cancelled)
2301 active, inactive, suspended, one-time charge, inactive, cancel (or cancelled)
2305 boolean selects custom packages
2311 pkgpart or arrayref or hashref of pkgparts
2315 arrayref of beginning and ending epoch date
2319 arrayref of beginning and ending epoch date
2323 arrayref of beginning and ending epoch date
2327 arrayref of beginning and ending epoch date
2331 arrayref of beginning and ending epoch date
2335 arrayref of beginning and ending epoch date
2339 arrayref of beginning and ending epoch date
2343 pkgnum or APKG_pkgnum
2347 a value suited to passing to FS::UI::Web::cust_header
2351 specifies the user for agent virtualization
2358 my ($class, $params) = @_;
2365 if ( $params->{'agentnum'} =~ /^(\d+)$/ and $1 ) {
2367 "cust_main.agentnum = $1";
2374 if ( $params->{'custnum'} =~ /^(\d+)$/ and $1 ) {
2376 "cust_pkg.custnum = $1";
2383 if ( $params->{'magic'} eq 'active'
2384 || $params->{'status'} eq 'active' ) {
2386 push @where, FS::cust_pkg->active_sql();
2388 } elsif ( $params->{'magic'} =~ /^not[ _]yet[ _]billed$/
2389 || $params->{'status'} =~ /^not[ _]yet[ _]billed$/ ) {
2391 push @where, FS::cust_pkg->not_yet_billed_sql();
2393 } elsif ( $params->{'magic'} =~ /^(one-time charge|inactive)/
2394 || $params->{'status'} =~ /^(one-time charge|inactive)/ ) {
2396 push @where, FS::cust_pkg->inactive_sql();
2398 } elsif ( $params->{'magic'} eq 'suspended'
2399 || $params->{'status'} eq 'suspended' ) {
2401 push @where, FS::cust_pkg->suspended_sql();
2403 } elsif ( $params->{'magic'} =~ /^cancell?ed$/
2404 || $params->{'status'} =~ /^cancell?ed$/ ) {
2406 push @where, FS::cust_pkg->cancelled_sql();
2411 # parse package class
2414 #false lazinessish w/graph/cust_bill_pkg.cgi
2417 if ( exists($params->{'classnum'})
2418 && $params->{'classnum'} =~ /^(\d*)$/
2422 if ( $classnum ) { #a specific class
2423 push @where, "part_pkg.classnum = $classnum";
2425 #@pkg_class = ( qsearchs('pkg_class', { 'classnum' => $classnum } ) );
2426 #die "classnum $classnum not found!" unless $pkg_class[0];
2427 #$title .= $pkg_class[0]->classname.' ';
2429 } elsif ( $classnum eq '' ) { #the empty class
2431 push @where, "part_pkg.classnum IS NULL";
2432 #$title .= 'Empty class ';
2433 #@pkg_class = ( '(empty class)' );
2434 } elsif ( $classnum eq '0' ) {
2435 #@pkg_class = qsearch('pkg_class', {} ); # { 'disabled' => '' } );
2436 #push @pkg_class, '(empty class)';
2438 die "illegal classnum";
2444 # parse package report options
2447 my @report_option = ();
2448 if ( exists($params->{'report_option'})
2449 && $params->{'report_option'} =~ /^([,\d]*)$/
2452 @report_option = split(',', $1);
2455 if (@report_option) {
2456 # this will result in the empty set for the dangling comma case as it should
2458 map{ "0 < ( SELECT count(*) FROM part_pkg_option
2459 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
2460 AND optionname = 'report_option_$_'
2461 AND optionvalue = '1' )"
2471 push @where, "part_pkg.custom = 'Y'" if $params->{custom};
2477 if ( exists($params->{'censustract'}) ) {
2478 $params->{'censustract'} =~ /^([.\d]*)$/;
2479 my $censustract = "cust_main.censustract = '$1'";
2480 $censustract .= ' OR cust_main.censustract is NULL' unless $1;
2481 push @where, "( $censustract )";
2488 if ( ref($params->{'pkgpart'}) ) {
2491 if ( ref($params->{'pkgpart'}) eq 'HASH' ) {
2492 @pkgpart = grep $params->{'pkgpart'}{$_}, keys %{ $params->{'pkgpart'} };
2493 } elsif ( ref($params->{'pkgpart'}) eq 'ARRAY' ) {
2494 @pkgpart = @{ $params->{'pkgpart'} };
2496 die 'unhandled pkgpart ref '. $params->{'pkgpart'};
2499 @pkgpart = grep /^(\d+)$/, @pkgpart;
2501 push @where, 'pkgpart IN ('. join(',', @pkgpart). ')' if scalar(@pkgpart);
2503 } elsif ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
2504 push @where, "pkgpart = $1";
2513 #false laziness w/report_cust_pkg.html
2516 'one-time charge' => { 'last_bill'=>1, 'bill'=>1, 'adjourn'=>1, 'susp'=>1, 'expire'=>1, 'cancel'=>1, },
2517 'active' => { 'susp'=>1, 'cancel'=>1 },
2518 'suspended' => { 'cancel' => 1 },
2523 foreach my $field (qw( setup last_bill bill adjourn susp expire cancel )) {
2525 next unless exists($params->{$field});
2527 my($beginning, $ending) = @{$params->{$field}};
2529 next if $beginning == 0 && $ending == 4294967295;
2532 "cust_pkg.$field IS NOT NULL",
2533 "cust_pkg.$field >= $beginning",
2534 "cust_pkg.$field <= $ending";
2536 $orderby ||= "ORDER BY cust_pkg.$field";
2540 $orderby ||= 'ORDER BY bill';
2543 # parse magic, legacy, etc.
2546 if ( $params->{'magic'} &&
2547 $params->{'magic'} =~ /^(active|inactive|suspended|cancell?ed)$/
2550 $orderby = 'ORDER BY pkgnum';
2552 if ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
2553 push @where, "pkgpart = $1";
2556 } elsif ( $params->{'query'} eq 'pkgnum' ) {
2558 $orderby = 'ORDER BY pkgnum';
2560 } elsif ( $params->{'query'} eq 'APKG_pkgnum' ) {
2562 $orderby = 'ORDER BY pkgnum';
2565 SELECT count(*) FROM pkg_svc
2566 WHERE pkg_svc.pkgpart = cust_pkg.pkgpart
2567 AND pkg_svc.quantity > ( SELECT count(*) FROM cust_svc
2568 WHERE cust_svc.pkgnum = cust_pkg.pkgnum
2569 AND cust_svc.svcpart = pkg_svc.svcpart
2576 # setup queries, links, subs, etc. for the search
2579 # here is the agent virtualization
2580 if ($params->{CurrentUser}) {
2582 qsearchs('access_user', { username => $params->{CurrentUser} });
2585 push @where, $access_user->agentnums_sql('table'=>'cust_main');
2590 push @where, $FS::CurrentUser::CurrentUser->agentnums_sql('table'=>'cust_main');
2593 my $extra_sql = scalar(@where) ? ' WHERE '. join(' AND ', @where) : '';
2595 my $addl_from = 'LEFT JOIN part_pkg USING ( pkgpart ) '.
2596 'LEFT JOIN pkg_class USING ( classnum ) '.
2597 'LEFT JOIN cust_main USING ( custnum ) ';
2599 my $count_query = "SELECT COUNT(*) FROM cust_pkg $addl_from $extra_sql";
2602 'table' => 'cust_pkg',
2604 'select' => join(', ',
2606 ( map "part_pkg.$_", qw( pkg freq ) ),
2607 'pkg_class.classname',
2608 'cust_main.custnum as cust_main_custnum',
2609 FS::UI::Web::cust_sql_fields(
2610 $params->{'cust_fields'}
2613 'extra_sql' => "$extra_sql $orderby",
2614 'addl_from' => $addl_from,
2615 'count_query' => $count_query,
2622 Returns a list: the first item is an SQL fragment identifying matching
2623 packages/customers via location (taking into account shipping and package
2624 address taxation, if enabled), and subsequent items are the parameters to
2625 substitute for the placeholders in that fragment.
2630 my($class, %opt) = @_;
2631 my $ornull = $opt{'ornull'};
2633 my $conf = new FS::Conf;
2635 # '?' placeholders in _location_sql_where
2638 @bill_param = qw( county county state state state country );
2640 @bill_param = qw( county state state country );
2642 unshift @bill_param, 'county'; # unless $nec;
2646 if ( $conf->exists('tax-ship_address') ) {
2649 ( ( ship_last IS NULL OR ship_last = '' )
2650 AND ". _location_sql_where('cust_main', '', $ornull ). "
2652 OR ( ship_last IS NOT NULL AND ship_last != ''
2653 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
2656 # AND payby != 'COMP'
2658 @main_param = ( @bill_param, @bill_param );
2662 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
2663 @main_param = @bill_param;
2669 if ( $conf->exists('tax-pkg_address') ) {
2671 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
2674 ( cust_pkg.locationnum IS NULL AND $main_where )
2675 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
2678 @param = ( @main_param, @bill_param );
2682 $where = $main_where;
2683 @param = @main_param;
2691 #subroutine, helper for location_sql
2692 sub _location_sql_where {
2694 my $prefix = @_ ? shift : '';
2695 my $ornull = @_ ? shift : '';
2697 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
2699 $ornull = $ornull ? ' OR ? IS NULL ' : '';
2701 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL ) ";
2702 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL ) ";
2705 ( $table.${prefix}county = ? $or_empty_county $ornull )
2706 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
2707 AND $table.${prefix}country = ?
2715 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
2717 CUSTNUM is a customer (see L<FS::cust_main>)
2719 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
2720 L<FS::part_pkg>) to order for this customer. Duplicates are of course
2723 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
2724 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
2725 new billing items. An error is returned if this is not possible (see
2726 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
2729 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
2730 newly-created cust_pkg objects.
2732 REFNUM, if specified, will specify the FS::pkg_referral record to be created
2733 and inserted. Multiple FS::pkg_referral records can be created by
2734 setting I<refnum> to an array reference of refnums or a hash reference with
2735 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
2736 record will be created corresponding to cust_main.refnum.
2741 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
2743 my $conf = new FS::Conf;
2745 # Transactionize this whole mess
2746 local $SIG{HUP} = 'IGNORE';
2747 local $SIG{INT} = 'IGNORE';
2748 local $SIG{QUIT} = 'IGNORE';
2749 local $SIG{TERM} = 'IGNORE';
2750 local $SIG{TSTP} = 'IGNORE';
2751 local $SIG{PIPE} = 'IGNORE';
2753 my $oldAutoCommit = $FS::UID::AutoCommit;
2754 local $FS::UID::AutoCommit = 0;
2758 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
2759 # return "Customer not found: $custnum" unless $cust_main;
2761 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
2764 my $change = scalar(@old_cust_pkg) != 0;
2767 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
2769 my $err_or_cust_pkg =
2770 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
2771 'refnum' => $refnum,
2774 unless (ref($err_or_cust_pkg)) {
2775 $dbh->rollback if $oldAutoCommit;
2776 return $err_or_cust_pkg;
2779 push @$return_cust_pkg, $err_or_cust_pkg;
2784 # Create the new packages.
2785 foreach my $pkgpart (@$pkgparts) {
2786 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
2787 pkgpart => $pkgpart,
2791 $error = $cust_pkg->insert( 'change' => $change );
2793 $dbh->rollback if $oldAutoCommit;
2796 push @$return_cust_pkg, $cust_pkg;
2798 # $return_cust_pkg now contains refs to all of the newly
2801 # Transfer services and cancel old packages.
2802 foreach my $old_pkg (@old_cust_pkg) {
2804 foreach my $new_pkg (@$return_cust_pkg) {
2805 $error = $old_pkg->transfer($new_pkg);
2806 if ($error and $error == 0) {
2807 # $old_pkg->transfer failed.
2808 $dbh->rollback if $oldAutoCommit;
2813 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
2814 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
2815 foreach my $new_pkg (@$return_cust_pkg) {
2816 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
2817 if ($error and $error == 0) {
2818 # $old_pkg->transfer failed.
2819 $dbh->rollback if $oldAutoCommit;
2826 # Transfers were successful, but we went through all of the
2827 # new packages and still had services left on the old package.
2828 # We can't cancel the package under the circumstances, so abort.
2829 $dbh->rollback if $oldAutoCommit;
2830 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
2832 $error = $old_pkg->cancel( quiet=>1 );
2838 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2842 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
2844 A bulk change method to change packages for multiple customers.
2846 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
2847 L<FS::part_pkg>) to order for each customer. Duplicates are of course
2850 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
2851 replace. The services (see L<FS::cust_svc>) are moved to the
2852 new billing items. An error is returned if this is not possible (see
2855 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
2856 newly-created cust_pkg objects.
2861 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
2863 # Transactionize this whole mess
2864 local $SIG{HUP} = 'IGNORE';
2865 local $SIG{INT} = 'IGNORE';
2866 local $SIG{QUIT} = 'IGNORE';
2867 local $SIG{TERM} = 'IGNORE';
2868 local $SIG{TSTP} = 'IGNORE';
2869 local $SIG{PIPE} = 'IGNORE';
2871 my $oldAutoCommit = $FS::UID::AutoCommit;
2872 local $FS::UID::AutoCommit = 0;
2876 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
2879 while(scalar(@old_cust_pkg)) {
2881 my $custnum = $old_cust_pkg[0]->custnum;
2882 my (@remove) = map { $_->pkgnum }
2883 grep { $_->custnum == $custnum } @old_cust_pkg;
2884 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
2886 my $error = order $custnum, $pkgparts, \@remove, \@return;
2888 push @errors, $error
2890 push @$return_cust_pkg, @return;
2893 if (scalar(@errors)) {
2894 $dbh->rollback if $oldAutoCommit;
2895 return join(' / ', @errors);
2898 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2904 Associates this package with a (suspension or cancellation) reason (see
2905 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
2908 Available options are:
2914 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
2918 the access_user (see L<FS::access_user>) providing the reason
2926 the action (cancel, susp, adjourn, expire) associated with the reason
2930 If there is an error, returns the error, otherwise returns false.
2935 my ($self, %options) = @_;
2937 my $otaker = $options{reason_otaker} ||
2938 $FS::CurrentUser::CurrentUser->username;
2941 if ( $options{'reason'} =~ /^(\d+)$/ ) {
2945 } elsif ( ref($options{'reason'}) ) {
2947 return 'Enter a new reason (or select an existing one)'
2948 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
2950 my $reason = new FS::reason({
2951 'reason_type' => $options{'reason'}->{'typenum'},
2952 'reason' => $options{'reason'}->{'reason'},
2954 my $error = $reason->insert;
2955 return $error if $error;
2957 $reasonnum = $reason->reasonnum;
2960 return "Unparsable reason: ". $options{'reason'};
2963 my $cust_pkg_reason =
2964 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
2965 'reasonnum' => $reasonnum,
2966 'otaker' => $otaker,
2967 'action' => substr(uc($options{'action'}),0,1),
2968 'date' => $options{'date'}
2973 $cust_pkg_reason->insert;
2976 =item set_usage USAGE_VALUE_HASHREF
2978 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2979 to which they should be set (see L<FS::svc_acct>). Currently seconds,
2980 upbytes, downbytes, and totalbytes are appropriate keys.
2982 All svc_accts which are part of this package have their values reset.
2987 my ($self, $valueref, %opt) = @_;
2989 foreach my $cust_svc ($self->cust_svc){
2990 my $svc_x = $cust_svc->svc_x;
2991 $svc_x->set_usage($valueref, %opt)
2992 if $svc_x->can("set_usage");
2996 =item recharge USAGE_VALUE_HASHREF
2998 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2999 to which they should be set (see L<FS::svc_acct>). Currently seconds,
3000 upbytes, downbytes, and totalbytes are appropriate keys.
3002 All svc_accts which are part of this package have their values incremented.
3007 my ($self, $valueref) = @_;
3009 foreach my $cust_svc ($self->cust_svc){
3010 my $svc_x = $cust_svc->svc_x;
3011 $svc_x->recharge($valueref)
3012 if $svc_x->can("recharge");
3020 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
3022 In sub order, the @pkgparts array (passed by reference) is clobbered.
3024 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
3025 method to pass dates to the recur_prog expression, it should do so.
3027 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
3028 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
3029 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
3030 configuration values. Probably need a subroutine which decides what to do
3031 based on whether or not we've fetched the user yet, rather than a hash. See
3032 FS::UID and the TODO.
3034 Now that things are transactional should the check in the insert method be
3039 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
3040 L<FS::pkg_svc>, schema.html from the base documentation