2 use base qw( FS::cust_pkg::Search FS::cust_pkg::API
3 FS::otaker_Mixin FS::cust_main_Mixin FS::Sales_Mixin
4 FS::contact_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common
10 use Scalar::Util qw( blessed );
11 use List::Util qw(min max);
13 use Time::Local qw( timelocal timelocal_nocheck );
15 use FS::UID qw( dbh driver_name );
16 use FS::Misc qw( send_email );
17 use FS::Record qw( qsearch qsearchs fields );
23 use FS::cust_location;
25 use FS::cust_bill_pkg;
26 use FS::cust_pkg_detail;
27 use FS::cust_pkg_usage;
28 use FS::cdr_cust_pkg_usage;
33 use FS::cust_pkg_reason;
35 use FS::cust_pkg_usageprice;
36 use FS::cust_pkg_discount;
42 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
44 # because they load configuration by setting FS::UID::callback (see TODO)
50 # for sending cancel emails in sub cancel
53 our ($disable_agentcheck, $DEBUG, $me, $import) = (0, 0, '[FS::cust_pkg]', 0);
55 our $upgrade = 0; #go away after setup+start dates cleaned up for old customers
59 my ( $hashref, $cache ) = @_;
60 #if ( $hashref->{'pkgpart'} ) {
61 if ( $hashref->{'pkg'} ) {
62 # #@{ $self->{'_pkgnum'} } = ();
63 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
64 # $self->{'_pkgpart'} = $subcache;
65 # #push @{ $self->{'_pkgnum'} },
66 # FS::part_pkg->new_or_cached($hashref, $subcache);
67 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
69 if ( exists $hashref->{'svcnum'} ) {
70 #@{ $self->{'_pkgnum'} } = ();
71 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
72 $self->{'_svcnum'} = $subcache;
73 #push @{ $self->{'_pkgnum'} },
74 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
80 FS::cust_pkg - Object methods for cust_pkg objects
86 $record = new FS::cust_pkg \%hash;
87 $record = new FS::cust_pkg { 'column' => 'value' };
89 $error = $record->insert;
91 $error = $new_record->replace($old_record);
93 $error = $record->delete;
95 $error = $record->check;
97 $error = $record->cancel;
99 $error = $record->suspend;
101 $error = $record->unsuspend;
103 $part_pkg = $record->part_pkg;
105 @labels = $record->labels;
107 $seconds = $record->seconds_since($timestamp);
109 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
110 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
114 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
115 inherits from FS::Record. The following fields are currently supported:
121 Primary key (assigned automatically for new billing items)
125 Customer (see L<FS::cust_main>)
129 Billing item definition (see L<FS::part_pkg>)
133 Optional link to package location (see L<FS::location>)
137 date package was ordered (also remains same on changes)
149 date (next bill date)
177 order taker (see L<FS::access_user>)
181 If this field is set to 1, disables the automatic
182 unsuspension of this package when using the B<unsuspendauto> config option.
186 If not set, defaults to 1
190 Date of change from previous package
200 =item change_locationnum
208 The pkgnum of the package that this package is supplemental to, if any.
212 The package link (L<FS::part_pkg_link>) that defines this supplemental
213 package, if it is one.
215 =item change_to_pkgnum
217 The pkgnum of the package this one will be "changed to" in the future
218 (on its expiration date).
222 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
223 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
224 L<Time::Local> and L<Date::Parse> for conversion functions.
232 Create a new billing item. To add the item to the database, see L<"insert">.
236 sub table { 'cust_pkg'; }
237 sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum }
238 sub cust_unlinked_msg {
240 "WARNING: can't find cust_main.custnum ". $self->custnum.
241 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
244 =item set_initial_timers
246 If required by the package definition, sets any automatic expire, adjourn,
247 or contract_end timers to some number of months after the start date
248 (or setup date, if the package has already been setup). If the package has
249 a delayed setup fee after a period of "free days", will also set the
250 start date to the end of that period.
254 sub set_initial_timers {
256 my $part_pkg = $self->part_pkg;
257 foreach my $action ( qw(expire adjourn contract_end) ) {
258 my $months = $part_pkg->option("${action}_months",1);
259 if($months and !$self->get($action)) {
260 my $start = $self->start_date || $self->setup || time;
261 $self->set($action, $part_pkg->add_freq($start, $months) );
265 # if this package has "free days" and delayed setup fee, then
266 # set start date that many days in the future.
267 # (this should have been set in the UI, but enforce it here)
268 if ( $part_pkg->option('free_days',1)
269 && $part_pkg->option('delay_setup',1)
272 $self->start_date( $part_pkg->default_start_date );
277 =item insert [ OPTION => VALUE ... ]
279 Adds this billing item to the database ("Orders" the item). If there is an
280 error, returns the error, otherwise returns false.
282 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
283 will be used to look up the package definition and agent restrictions will be
286 If the additional field I<refnum> is defined, an FS::pkg_referral record will
287 be created and inserted. Multiple FS::pkg_referral records can be created by
288 setting I<refnum> to an array reference of refnums or a hash reference with
289 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
290 record will be created corresponding to cust_main.refnum.
292 If the additional field I<cust_pkg_usageprice> is defined, it will be treated
293 as an arrayref of FS::cust_pkg_usageprice objects, which will be inserted.
294 (Note that this field cannot be set with a usual ->cust_pkg_usageprice method.
295 It can be set as part of the hash when creating the object, or with the B<set>
298 The following options are available:
304 If set true, supresses actions that should only be taken for new package
305 orders. (Currently this includes: intro periods when delay_setup is on,
306 auto-adding a 1st start date, auto-adding expiration/adjourn/contract_end dates)
310 cust_pkg_option records will be created
314 a ticket will be added to this customer with this subject
318 an optional queue name for ticket additions
322 Don't check the legality of the package definition. This should be used
323 when performing a package change that doesn't change the pkgpart (i.e.
331 my( $self, %options ) = @_;
334 $error = $self->check_pkgpart unless $options{'allow_pkgpart'};
335 return $error if $error;
337 my $part_pkg = $self->part_pkg;
339 if ( ! $import && ! $options{'change'} ) {
341 # set order date to now
342 $self->order_date(time) unless ($import && $self->order_date);
344 # if the package def says to start only on the first of the month:
345 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
346 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
347 $mon += 1 unless $mday == 1;
348 until ( $mon < 12 ) { $mon -= 12; $year++; }
349 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
352 if ($self->susp eq 'now' or $part_pkg->start_on_hold) {
353 # if the package was ordered on hold:
355 # - don't set the start date (it will be started manually)
356 $self->set('susp', $self->order_date);
357 $self->set('start_date', '');
359 # set expire/adjourn/contract_end timers, and free days, if appropriate
360 $self->set_initial_timers;
362 } # else this is a package change, and shouldn't have "new package" behavior
364 my $oldAutoCommit = $FS::UID::AutoCommit;
365 local $FS::UID::AutoCommit = 0;
368 $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
370 $dbh->rollback if $oldAutoCommit;
374 $self->refnum($self->cust_main->refnum) unless $self->refnum;
375 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
376 $self->process_m2m( 'link_table' => 'pkg_referral',
377 'target_table' => 'part_referral',
378 'params' => $self->refnum,
381 if ( $self->hashref->{cust_pkg_usageprice} ) {
382 for my $cust_pkg_usageprice ( @{ $self->hashref->{cust_pkg_usageprice} } ) {
383 $cust_pkg_usageprice->pkgnum( $self->pkgnum );
384 my $error = $cust_pkg_usageprice->insert;
386 $dbh->rollback if $oldAutoCommit;
392 if ( $self->discountnum ) {
393 my $error = $self->insert_discount();
395 $dbh->rollback if $oldAutoCommit;
400 my $conf = new FS::Conf;
402 if ( ! $import && $conf->config('ticket_system') && $options{ticket_subject} ) {
404 #this init stuff is still inefficient, but at least its limited to
405 # the small number (any?) folks using ticket emailing on pkg order
408 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
415 use FS::TicketSystem;
416 FS::TicketSystem->init();
418 my $q = new RT::Queue($RT::SystemUser);
419 $q->Load($options{ticket_queue}) if $options{ticket_queue};
420 my $t = new RT::Ticket($RT::SystemUser);
421 my $mime = new MIME::Entity;
422 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
423 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
424 Subject => $options{ticket_subject},
427 $t->AddLink( Type => 'MemberOf',
428 Target => 'freeside://freeside/cust_main/'. $self->custnum,
432 if (! $import && $conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
433 my $queue = new FS::queue {
434 'job' => 'FS::cust_main::queueable_print',
436 $error = $queue->insert(
437 'custnum' => $self->custnum,
438 'template' => 'welcome_letter',
442 warn "can't send welcome letter: $error";
447 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
454 This method now works but you probably shouldn't use it.
456 You don't want to delete packages, because there would then be no record
457 the customer ever purchased the package. Instead, see the cancel method and
458 hide cancelled packages.
465 my $oldAutoCommit = $FS::UID::AutoCommit;
466 local $FS::UID::AutoCommit = 0;
469 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
470 my $error = $cust_pkg_discount->delete;
472 $dbh->rollback if $oldAutoCommit;
476 #cust_bill_pkg_discount?
478 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
479 my $error = $cust_pkg_detail->delete;
481 $dbh->rollback if $oldAutoCommit;
486 foreach my $cust_pkg_reason (
488 'table' => 'cust_pkg_reason',
489 'hashref' => { 'pkgnum' => $self->pkgnum },
493 my $error = $cust_pkg_reason->delete;
495 $dbh->rollback if $oldAutoCommit;
502 my $error = $self->SUPER::delete(@_);
504 $dbh->rollback if $oldAutoCommit;
508 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
514 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
516 Replaces the OLD_RECORD with this one in the database. If there is an error,
517 returns the error, otherwise returns false.
519 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
521 Changing pkgpart may have disasterous effects. See the order subroutine.
523 setup and bill are normally updated by calling the bill method of a customer
524 object (see L<FS::cust_main>).
526 suspend is normally updated by the suspend and unsuspend methods.
528 cancel is normally updated by the cancel method (and also the order subroutine
531 Available options are:
537 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
541 the access_user (see L<FS::access_user>) providing the reason
545 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
554 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
559 ( ref($_[0]) eq 'HASH' )
563 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
564 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
567 #return "Can't change setup once it exists!"
568 # if $old->getfield('setup') &&
569 # $old->getfield('setup') != $new->getfield('setup');
571 #some logic for bill, susp, cancel?
573 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
575 my $oldAutoCommit = $FS::UID::AutoCommit;
576 local $FS::UID::AutoCommit = 0;
579 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
580 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
581 my $error = $new->insert_reason(
582 'reason' => $options->{'reason'},
583 'date' => $new->$method,
585 'reason_otaker' => $options->{'reason_otaker'},
588 dbh->rollback if $oldAutoCommit;
589 return "Error inserting cust_pkg_reason: $error";
594 #save off and freeze RADIUS attributes for any associated svc_acct records
596 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
598 #also check for specific exports?
599 # to avoid spurious modify export events
600 @svc_acct = map { $_->svc_x }
601 grep { $_->part_svc->svcdb eq 'svc_acct' }
604 $_->snapshot foreach @svc_acct;
608 my $error = $new->export_pkg_change($old)
609 || $new->SUPER::replace( $old,
611 ? $options->{options}
615 $dbh->rollback if $oldAutoCommit;
619 #for prepaid packages,
620 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
621 foreach my $old_svc_acct ( @svc_acct ) {
622 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
624 $new_svc_acct->replace( $old_svc_acct,
625 'depend_jobnum' => $options->{depend_jobnum},
628 $dbh->rollback if $oldAutoCommit;
633 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
640 Checks all fields to make sure this is a valid billing item. If there is an
641 error, returns the error, otherwise returns false. Called by the insert and
649 if ( !$self->locationnum or $self->locationnum == -1 ) {
650 $self->set('locationnum', $self->cust_main->ship_locationnum);
654 $self->ut_numbern('pkgnum')
655 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
656 || $self->ut_numbern('pkgpart')
657 || $self->ut_foreign_keyn('contactnum', 'contact', 'contactnum' )
658 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
659 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
660 || $self->ut_numbern('quantity')
661 || $self->ut_numbern('start_date')
662 || $self->ut_numbern('setup')
663 || $self->ut_numbern('bill')
664 || $self->ut_numbern('susp')
665 || $self->ut_numbern('cancel')
666 || $self->ut_numbern('adjourn')
667 || $self->ut_numbern('resume')
668 || $self->ut_numbern('expire')
669 || $self->ut_numbern('dundate')
670 || $self->ut_enum('no_auto', [ '', 'Y' ])
671 || $self->ut_enum('waive_setup', [ '', 'Y' ])
672 || $self->ut_textn('agent_pkgid')
673 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
674 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
675 || $self->ut_foreign_keyn('main_pkgnum', 'cust_pkg', 'pkgnum')
676 || $self->ut_foreign_keyn('pkglinknum', 'part_pkg_link', 'pkglinknum')
677 || $self->ut_foreign_keyn('change_to_pkgnum', 'cust_pkg', 'pkgnum')
679 return $error if $error;
681 return "A package with both start date (future start) and setup date (already started) will never bill"
682 if $self->start_date && $self->setup && ! $upgrade;
684 return "A future unsuspend date can only be set for a package with a suspend date"
685 if $self->resume and !$self->susp and !$self->adjourn;
687 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
689 if ( $self->dbdef_table->column('manual_flag') ) {
690 $self->manual_flag('') if $self->manual_flag eq ' ';
691 $self->manual_flag =~ /^([01]?)$/
692 or return "Illegal manual_flag ". $self->manual_flag;
693 $self->manual_flag($1);
701 Check the pkgpart to make sure it's allowed with the reg_code and/or
702 promo_code of the package (if present) and with the customer's agent.
703 Called from C<insert>, unless we are doing a package change that doesn't
711 # my $error = $self->ut_numbern('pkgpart'); # already done
714 if ( $self->reg_code ) {
716 unless ( grep { $self->pkgpart == $_->pkgpart }
717 map { $_->reg_code_pkg }
718 qsearchs( 'reg_code', { 'code' => $self->reg_code,
719 'agentnum' => $self->cust_main->agentnum })
721 return "Unknown registration code";
724 } elsif ( $self->promo_code ) {
727 qsearchs('part_pkg', {
728 'pkgpart' => $self->pkgpart,
729 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
731 return 'Unknown promotional code' unless $promo_part_pkg;
735 unless ( $disable_agentcheck ) {
737 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
738 return "agent ". $agent->agentnum. ':'. $agent->agent.
739 " can't purchase pkgpart ". $self->pkgpart
740 unless $agent->pkgpart_hashref->{ $self->pkgpart }
741 || $agent->agentnum == $self->part_pkg->agentnum;
744 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
745 return $error if $error;
753 =item cancel [ OPTION => VALUE ... ]
755 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
756 in this package, then cancels the package itself (sets the cancel field to
759 Available options are:
763 =item quiet - can be set true to supress email cancellation notices.
765 =item time - can be set to cancel the package based on a specific future or
766 historical date. Using time ensures that the remaining amount is calculated
767 correctly. Note however that this is an immediate cancel and just changes
768 the date. You are PROBABLY looking to expire the account instead of using
771 =item reason - can be set to a cancellation reason (see L<FS:reason>),
772 either a reasonnum of an existing reason, or passing a hashref will create
773 a new reason. The hashref should have the following keys: typenum - Reason
774 type (see L<FS::reason_type>, reason - Text of the new reason.
776 =item date - can be set to a unix style timestamp to specify when to
779 =item nobill - can be set true to skip billing if it might otherwise be done.
781 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
782 not credit it. This must be set (by change()) when changing the package
783 to a different pkgpart or location, and probably shouldn't be in any other
784 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
789 If there is an error, returns the error, otherwise returns false.
794 my( $self, %options ) = @_;
797 # pass all suspend/cancel actions to the main package
798 # (unless the pkglinknum has been removed, then the link is defunct and
799 # this package can be canceled on its own)
800 if ( $self->main_pkgnum and $self->pkglinknum and !$options{'from_main'} ) {
801 return $self->main_pkg->cancel(%options);
804 my $conf = new FS::Conf;
806 warn "cust_pkg::cancel called with options".
807 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
810 my $oldAutoCommit = $FS::UID::AutoCommit;
811 local $FS::UID::AutoCommit = 0;
814 my $old = $self->select_for_update;
816 if ( $old->get('cancel') || $self->get('cancel') ) {
817 dbh->rollback if $oldAutoCommit;
818 return ""; # no error
821 # XXX possibly set cancel_time to the expire date?
822 my $cancel_time = $options{'time'} || time;
823 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
824 $date = '' if ($date && $date <= $cancel_time); # complain instead?
826 #race condition: usage could be ongoing until unprovisioned
827 #resolved by performing a change package instead (which unprovisions) and
829 if ( !$options{nobill} && !$date ) {
830 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
831 my $copy = $self->new({$self->hash});
833 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
835 'time' => $cancel_time );
836 warn "Error billing during cancel, custnum ".
837 #$self->cust_main->custnum. ": $error"
842 if ( $options{'reason'} ) {
843 $error = $self->insert_reason( 'reason' => $options{'reason'},
844 'action' => $date ? 'expire' : 'cancel',
845 'date' => $date ? $date : $cancel_time,
846 'reason_otaker' => $options{'reason_otaker'},
849 dbh->rollback if $oldAutoCommit;
850 return "Error inserting cust_pkg_reason: $error";
854 my %svc_cancel_opt = ();
855 $svc_cancel_opt{'date'} = $date if $date;
856 foreach my $cust_svc (
859 sort { $a->[1] <=> $b->[1] }
860 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
861 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
863 my $part_svc = $cust_svc->part_svc;
864 next if ( defined($part_svc) and $part_svc->preserve );
865 my $error = $cust_svc->cancel( %svc_cancel_opt );
868 $dbh->rollback if $oldAutoCommit;
869 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
875 # credit remaining time if appropriate
877 if ( exists($options{'unused_credit'}) ) {
878 $do_credit = $options{'unused_credit'};
881 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
884 my $error = $self->credit_remaining('cancel', $cancel_time);
886 $dbh->rollback if $oldAutoCommit;
893 my %hash = $self->hash;
895 $hash{'expire'} = $date;
897 $hash{'cancel'} = $cancel_time;
899 $hash{'change_custnum'} = $options{'change_custnum'};
901 # if this is a supplemental package that's lost its part_pkg_link, and it's
902 # being canceled for real, unlink it completely
903 if ( !$date and ! $self->pkglinknum ) {
904 $hash{main_pkgnum} = '';
907 my $new = new FS::cust_pkg ( \%hash );
908 $error = $new->replace( $self, options => { $self->options } );
909 if ( $self->change_to_pkgnum ) {
910 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
911 $error ||= $change_to->cancel || $change_to->delete;
914 $dbh->rollback if $oldAutoCommit;
918 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
919 $error = $supp_pkg->cancel(%options, 'from_main' => 1);
921 $dbh->rollback if $oldAutoCommit;
922 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
926 foreach my $usage ( $self->cust_pkg_usage ) {
927 $error = $usage->delete;
929 $dbh->rollback if $oldAutoCommit;
930 return "deleting usage pools: $error";
934 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
935 return '' if $date; #no errors
937 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
938 if ( !$options{'quiet'} &&
939 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
941 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
944 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
945 $error = $msg_template->send( 'cust_main' => $self->cust_main,
950 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
951 'to' => \@invoicing_list,
952 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
953 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
954 'custnum' => $self->custnum,
955 'msgtype' => '', #admin?
958 #should this do something on errors?
965 =item cancel_if_expired [ NOW_TIMESTAMP ]
967 Cancels this package if its expire date has been reached.
971 sub cancel_if_expired {
973 my $time = shift || time;
974 return '' unless $self->expire && $self->expire <= $time;
975 my $error = $self->cancel;
977 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
978 $self->custnum. ": $error";
985 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
986 locationnum, (other fields?). Attempts to re-provision cancelled services
987 using history information (errors at this stage are not fatal).
989 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
991 svc_fatal: service provisioning errors are fatal
993 svc_errors: pass an array reference, will be filled in with any provisioning errors
995 main_pkgnum: link the package as a supplemental package of this one. For
1001 my( $self, %options ) = @_;
1003 #in case you try do do $uncancel-date = $cust_pkg->uncacel
1004 return '' unless $self->get('cancel');
1006 if ( $self->main_pkgnum and !$options{'main_pkgnum'} ) {
1007 return $self->main_pkg->uncancel(%options);
1014 my $oldAutoCommit = $FS::UID::AutoCommit;
1015 local $FS::UID::AutoCommit = 0;
1019 # insert the new package
1022 my $cust_pkg = new FS::cust_pkg {
1023 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
1024 bill => ( $options{'bill'} || $self->get('bill') ),
1026 uncancel_pkgnum => $self->pkgnum,
1027 main_pkgnum => ($options{'main_pkgnum'} || ''),
1028 map { $_ => $self->get($_) } qw(
1029 custnum pkgpart locationnum
1031 susp adjourn resume expire start_date contract_end dundate
1032 change_date change_pkgpart change_locationnum
1033 manual_flag no_auto quantity agent_pkgid recur_show_zero setup_show_zero
1037 my $error = $cust_pkg->insert(
1038 'change' => 1, #supresses any referral credit to a referring customer
1039 'allow_pkgpart' => 1, # allow this even if the package def is disabled
1042 $dbh->rollback if $oldAutoCommit;
1050 #find historical services within this timeframe before the package cancel
1051 # (incompatible with "time" option to cust_pkg->cancel?)
1052 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
1053 # too little? (unprovisioing export delay?)
1054 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
1055 my @h_cust_svc = $self->h_cust_svc( $end, $start );
1058 foreach my $h_cust_svc (@h_cust_svc) {
1059 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
1060 #next unless $h_svc_x; #should this happen?
1061 (my $table = $h_svc_x->table) =~ s/^h_//;
1062 require "FS/$table.pm";
1063 my $class = "FS::$table";
1064 my $svc_x = $class->new( {
1065 'pkgnum' => $cust_pkg->pkgnum,
1066 'svcpart' => $h_cust_svc->svcpart,
1067 map { $_ => $h_svc_x->get($_) } fields($table)
1071 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
1072 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
1075 my $svc_error = $svc_x->insert;
1077 if ( $options{svc_fatal} ) {
1078 $dbh->rollback if $oldAutoCommit;
1081 # if we've failed to insert the svc_x object, svc_Common->insert
1082 # will have removed the cust_svc already. if not, then both records
1083 # were inserted but we failed for some other reason (export, most
1084 # likely). in that case, report the error and delete the records.
1085 push @svc_errors, $svc_error;
1086 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
1088 # except if export_insert failed, export_delete probably won't be
1090 local $FS::svc_Common::noexport_hack = 1;
1091 my $cleanup_error = $svc_x->delete; # also deletes cust_svc
1092 if ( $cleanup_error ) { # and if THAT fails, then run away
1093 $dbh->rollback if $oldAutoCommit;
1094 return $cleanup_error;
1099 } #foreach $h_cust_svc
1101 #these are pretty rare, but should handle them
1102 # - dsl_device (mac addresses)
1103 # - phone_device (mac addresses)
1104 # - dsl_note (ikano notes)
1105 # - domain_record (i.e. restore DNS information w/domains)
1106 # - inventory_item(?) (inventory w/un-cancelling service?)
1107 # - nas (svc_broaband nas stuff)
1108 #this stuff is unused in the wild afaik
1109 # - mailinglistmember
1111 # - svc_domain.parent_svcnum?
1112 # - acct_snarf (ancient mail fetching config)
1113 # - cgp_rule (communigate)
1114 # - cust_svc_option (used by our Tron stuff)
1115 # - acct_rt_transaction (used by our time worked stuff)
1118 # also move over any services that didn't unprovision at cancellation
1121 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1122 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1123 my $error = $cust_svc->replace;
1125 $dbh->rollback if $oldAutoCommit;
1131 # Uncancel any supplemental packages, and make them supplemental to the
1135 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1137 $error = $supp_pkg->uncancel(%options, 'main_pkgnum' => $cust_pkg->pkgnum);
1139 $dbh->rollback if $oldAutoCommit;
1140 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1148 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1150 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1151 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1158 Cancels any pending expiration (sets the expire field to null).
1160 If there is an error, returns the error, otherwise returns false.
1165 my( $self, %options ) = @_;
1168 my $oldAutoCommit = $FS::UID::AutoCommit;
1169 local $FS::UID::AutoCommit = 0;
1172 my $old = $self->select_for_update;
1174 my $pkgnum = $old->pkgnum;
1175 if ( $old->get('cancel') || $self->get('cancel') ) {
1176 dbh->rollback if $oldAutoCommit;
1177 return "Can't unexpire cancelled package $pkgnum";
1178 # or at least it's pointless
1181 unless ( $old->get('expire') && $self->get('expire') ) {
1182 dbh->rollback if $oldAutoCommit;
1183 return ""; # no error
1186 my %hash = $self->hash;
1187 $hash{'expire'} = '';
1188 my $new = new FS::cust_pkg ( \%hash );
1189 $error = $new->replace( $self, options => { $self->options } );
1191 $dbh->rollback if $oldAutoCommit;
1195 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1201 =item suspend [ OPTION => VALUE ... ]
1203 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1204 package, then suspends the package itself (sets the susp field to now).
1206 Available options are:
1210 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1211 either a reasonnum of an existing reason, or passing a hashref will create
1212 a new reason. The hashref should have the following keys:
1213 - typenum - Reason type (see L<FS::reason_type>
1214 - reason - Text of the new reason.
1216 =item date - can be set to a unix style timestamp to specify when to
1219 =item time - can be set to override the current time, for calculation
1220 of final invoices or unused-time credits
1222 =item resume_date - can be set to a time when the package should be
1223 unsuspended. This may be more convenient than calling C<unsuspend()>
1226 =item from_main - allows a supplemental package to be suspended, rather
1227 than redirecting the method call to its main package. For internal use.
1231 If there is an error, returns the error, otherwise returns false.
1236 my( $self, %options ) = @_;
1239 # pass all suspend/cancel actions to the main package
1240 if ( $self->main_pkgnum and !$options{'from_main'} ) {
1241 return $self->main_pkg->suspend(%options);
1244 my $oldAutoCommit = $FS::UID::AutoCommit;
1245 local $FS::UID::AutoCommit = 0;
1248 my $old = $self->select_for_update;
1250 my $pkgnum = $old->pkgnum;
1251 if ( $old->get('cancel') || $self->get('cancel') ) {
1252 dbh->rollback if $oldAutoCommit;
1253 return "Can't suspend cancelled package $pkgnum";
1256 if ( $old->get('susp') || $self->get('susp') ) {
1257 dbh->rollback if $oldAutoCommit;
1258 return ""; # no error # complain on adjourn?
1261 my $suspend_time = $options{'time'} || time;
1262 my $date = $options{date} if $options{date}; # adjourn/suspend later
1263 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1265 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1266 dbh->rollback if $oldAutoCommit;
1267 return "Package $pkgnum expires before it would be suspended.";
1270 # some false laziness with sub cancel
1271 if ( !$options{nobill} && !$date &&
1272 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1273 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1274 # make the entire cust_main->bill path recognize 'suspend' and
1275 # 'cancel' separately.
1276 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1277 my $copy = $self->new({$self->hash});
1279 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1281 'time' => $suspend_time );
1282 warn "Error billing during suspend, custnum ".
1283 #$self->cust_main->custnum. ": $error"
1288 if ( $options{'reason'} ) {
1289 $error = $self->insert_reason( 'reason' => $options{'reason'},
1290 'action' => $date ? 'adjourn' : 'suspend',
1291 'date' => $date ? $date : $suspend_time,
1292 'reason_otaker' => $options{'reason_otaker'},
1295 dbh->rollback if $oldAutoCommit;
1296 return "Error inserting cust_pkg_reason: $error";
1300 # if a reasonnum was passed, get the actual reason object so we can check
1302 # (passing a reason hashref is still allowed, but it can't be used with
1303 # the fancy behavioral options.)
1306 if ($options{'reason'} =~ /^\d+$/) {
1307 $reason = FS::reason->by_key($options{'reason'});
1310 my %hash = $self->hash;
1312 $hash{'adjourn'} = $date;
1314 $hash{'susp'} = $suspend_time;
1317 my $resume_date = $options{'resume_date'} || 0;
1318 if ( $resume_date > ($date || $suspend_time) ) {
1319 $hash{'resume'} = $resume_date;
1322 $options{options} ||= {};
1324 my $new = new FS::cust_pkg ( \%hash );
1325 $error = $new->replace( $self, options => { $self->options,
1326 %{ $options{options} },
1330 $dbh->rollback if $oldAutoCommit;
1334 unless ( $date ) { # then we are suspending now
1336 # credit remaining time if appropriate
1337 # (if required by the package def, or the suspend reason)
1338 my $unused_credit = $self->part_pkg->option('unused_credit_suspend',1)
1339 || ( defined($reason) && $reason->unused_credit );
1341 if ( $unused_credit ) {
1342 warn "crediting unused time on pkg#".$self->pkgnum."\n" if $DEBUG;
1343 my $error = $self->credit_remaining('suspend', $suspend_time);
1345 $dbh->rollback if $oldAutoCommit;
1352 foreach my $cust_svc (
1353 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
1355 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1357 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1358 $dbh->rollback if $oldAutoCommit;
1359 return "Illegal svcdb value in part_svc!";
1362 require "FS/$svcdb.pm";
1364 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1366 $error = $svc->suspend;
1368 $dbh->rollback if $oldAutoCommit;
1371 my( $label, $value ) = $cust_svc->label;
1372 push @labels, "$label: $value";
1376 my $conf = new FS::Conf;
1377 if ( $conf->config('suspend_email_admin') ) {
1379 my $error = send_email(
1380 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1381 #invoice_from ??? well as good as any
1382 'to' => $conf->config('suspend_email_admin'),
1383 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1385 "This is an automatic message from your Freeside installation\n",
1386 "informing you that the following customer package has been suspended:\n",
1388 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1389 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1390 ( map { "Service : $_\n" } @labels ),
1392 'custnum' => $self->custnum,
1393 'msgtype' => 'admin'
1397 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1405 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1406 $error = $supp_pkg->suspend(%options, 'from_main' => 1);
1408 $dbh->rollback if $oldAutoCommit;
1409 return "suspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1413 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1418 =item credit_remaining MODE TIME
1420 Generate a credit for this package for the time remaining in the current
1421 billing period. MODE is either "suspend" or "cancel" (determines the
1422 credit type). TIME is the time of suspension/cancellation. Both arguments
1427 sub credit_remaining {
1428 # Add a credit for remaining service
1429 my ($self, $mode, $time) = @_;
1430 die 'credit_remaining requires suspend or cancel'
1431 unless $mode eq 'suspend' or $mode eq 'cancel';
1432 die 'no suspend/cancel time' unless $time > 0;
1434 my $conf = FS::Conf->new;
1435 my $reason_type = $conf->config($mode.'_credit_type');
1437 my $last_bill = $self->getfield('last_bill') || 0;
1438 my $next_bill = $self->getfield('bill') || 0;
1439 if ( $last_bill > 0 # the package has been billed
1440 and $next_bill > 0 # the package has a next bill date
1441 and $next_bill >= $time # which is in the future
1443 my $remaining_value = $self->calc_remain('time' => $time);
1444 if ( $remaining_value > 0 ) {
1445 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1447 my $error = $self->cust_main->credit(
1449 'Credit for unused time on '. $self->part_pkg->pkg,
1450 'reason_type' => $reason_type,
1452 return "Error crediting customer \$$remaining_value for unused time".
1453 " on ". $self->part_pkg->pkg. ": $error"
1455 } #if $remaining_value
1456 } #if $last_bill, etc.
1460 =item unsuspend [ OPTION => VALUE ... ]
1462 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1463 package, then unsuspends the package itself (clears the susp field and the
1464 adjourn field if it is in the past). If the suspend reason includes an
1465 unsuspension package, that package will be ordered.
1467 Available options are:
1473 Can be set to a date to unsuspend the package in the future (the 'resume'
1476 =item adjust_next_bill
1478 Can be set true to adjust the next bill date forward by
1479 the amount of time the account was inactive. This was set true by default
1480 in the past (from 1.4.2 and 1.5.0pre6 through 1.7.0), but now needs to be
1481 explicitly requested with this option or in the price plan.
1485 If there is an error, returns the error, otherwise returns false.
1490 my( $self, %opt ) = @_;
1493 # pass all suspend/cancel actions to the main package
1494 if ( $self->main_pkgnum and !$opt{'from_main'} ) {
1495 return $self->main_pkg->unsuspend(%opt);
1498 my $oldAutoCommit = $FS::UID::AutoCommit;
1499 local $FS::UID::AutoCommit = 0;
1502 my $old = $self->select_for_update;
1504 my $pkgnum = $old->pkgnum;
1505 if ( $old->get('cancel') || $self->get('cancel') ) {
1506 $dbh->rollback if $oldAutoCommit;
1507 return "Can't unsuspend cancelled package $pkgnum";
1510 unless ( $old->get('susp') && $self->get('susp') ) {
1511 $dbh->rollback if $oldAutoCommit;
1512 return ""; # no error # complain instead?
1515 # handle the case of setting a future unsuspend (resume) date
1516 # and do not continue to actually unsuspend the package
1517 my $date = $opt{'date'};
1518 if ( $date and $date > time ) { # return an error if $date <= time?
1520 if ( $old->get('expire') && $old->get('expire') < $date ) {
1521 $dbh->rollback if $oldAutoCommit;
1522 return "Package $pkgnum expires before it would be unsuspended.";
1525 my $new = new FS::cust_pkg { $self->hash };
1526 $new->set('resume', $date);
1527 $error = $new->replace($self, options => $self->options);
1530 $dbh->rollback if $oldAutoCommit;
1534 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1540 if (!$self->setup) {
1541 # then this package is being released from on-hold status
1542 $self->set_initial_timers;
1547 foreach my $cust_svc (
1548 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1550 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1552 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1553 $dbh->rollback if $oldAutoCommit;
1554 return "Illegal svcdb value in part_svc!";
1557 require "FS/$svcdb.pm";
1559 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1561 $error = $svc->unsuspend;
1563 $dbh->rollback if $oldAutoCommit;
1566 my( $label, $value ) = $cust_svc->label;
1567 push @labels, "$label: $value";
1572 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1573 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1575 my %hash = $self->hash;
1576 my $inactive = time - $hash{'susp'};
1578 my $conf = new FS::Conf;
1580 #adjust the next bill date forward
1581 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive
1583 && ( $hash{'bill'} || $hash{'setup'} )
1584 && ( $opt{'adjust_next_bill'}
1585 || $conf->exists('unsuspend-always_adjust_next_bill_date')
1586 || $self->part_pkg->option('unsuspend_adjust_bill', 1)
1588 && ! $self->option('suspend_bill',1)
1589 && ( ! $self->part_pkg->option('suspend_bill',1)
1590 || $self->option('no_suspend_bill',1)
1592 && $hash{'order_date'} != $hash{'susp'}
1596 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1597 $hash{'resume'} = '' if !$hash{'adjourn'};
1598 my $new = new FS::cust_pkg ( \%hash );
1599 $error = $new->replace( $self, options => { $self->options } );
1601 $dbh->rollback if $oldAutoCommit;
1607 if ( $reason && $reason->unsuspend_pkgpart ) {
1608 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1609 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1611 my $start_date = $self->cust_main->next_bill_date
1612 if $reason->unsuspend_hold;
1615 $unsusp_pkg = FS::cust_pkg->new({
1616 'custnum' => $self->custnum,
1617 'pkgpart' => $reason->unsuspend_pkgpart,
1618 'start_date' => $start_date,
1619 'locationnum' => $self->locationnum,
1620 # discount? probably not...
1623 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1627 $dbh->rollback if $oldAutoCommit;
1632 if ( $conf->config('unsuspend_email_admin') ) {
1634 my $error = send_email(
1635 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1636 #invoice_from ??? well as good as any
1637 'to' => $conf->config('unsuspend_email_admin'),
1638 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1639 "This is an automatic message from your Freeside installation\n",
1640 "informing you that the following customer package has been unsuspended:\n",
1642 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1643 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1644 ( map { "Service : $_\n" } @labels ),
1646 "An unsuspension fee was charged: ".
1647 $unsusp_pkg->part_pkg->pkg_comment."\n"
1651 'custnum' => $self->custnum,
1652 'msgtype' => 'admin',
1656 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1662 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1663 $error = $supp_pkg->unsuspend(%opt, 'from_main' => 1);
1665 $dbh->rollback if $oldAutoCommit;
1666 return "unsuspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1670 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1677 Cancels any pending suspension (sets the adjourn field to null).
1679 If there is an error, returns the error, otherwise returns false.
1684 my( $self, %options ) = @_;
1687 my $oldAutoCommit = $FS::UID::AutoCommit;
1688 local $FS::UID::AutoCommit = 0;
1691 my $old = $self->select_for_update;
1693 my $pkgnum = $old->pkgnum;
1694 if ( $old->get('cancel') || $self->get('cancel') ) {
1695 dbh->rollback if $oldAutoCommit;
1696 return "Can't unadjourn cancelled package $pkgnum";
1697 # or at least it's pointless
1700 if ( $old->get('susp') || $self->get('susp') ) {
1701 dbh->rollback if $oldAutoCommit;
1702 return "Can't unadjourn suspended package $pkgnum";
1703 # perhaps this is arbitrary
1706 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1707 dbh->rollback if $oldAutoCommit;
1708 return ""; # no error
1711 my %hash = $self->hash;
1712 $hash{'adjourn'} = '';
1713 $hash{'resume'} = '';
1714 my $new = new FS::cust_pkg ( \%hash );
1715 $error = $new->replace( $self, options => { $self->options } );
1717 $dbh->rollback if $oldAutoCommit;
1721 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1728 =item change HASHREF | OPTION => VALUE ...
1730 Changes this package: cancels it and creates a new one, with a different
1731 pkgpart or locationnum or both. All services are transferred to the new
1732 package (no change will be made if this is not possible).
1734 Options may be passed as a list of key/value pairs or as a hash reference.
1741 New locationnum, to change the location for this package.
1745 New FS::cust_location object, to create a new location and assign it
1750 New FS::cust_main object, to create a new customer and assign the new package
1755 New pkgpart (see L<FS::part_pkg>).
1759 New refnum (see L<FS::part_referral>).
1763 New quantity; if unspecified, the new package will have the same quantity
1768 "New" (existing) FS::cust_pkg object. The package's services and other
1769 attributes will be transferred to this package.
1773 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
1774 susp, adjourn, cancel, expire, and contract_end) to the new package.
1776 =item unprotect_svcs
1778 Normally, change() will rollback and return an error if some services
1779 can't be transferred (also see the I<cust_pkg-change_svcpart> config option).
1780 If unprotect_svcs is true, this method will transfer as many services as
1781 it can and then unconditionally cancel the old package.
1785 At least one of locationnum, cust_location, pkgpart, refnum, cust_main, or
1786 cust_pkg must be specified (otherwise, what's the point?)
1788 Returns either the new FS::cust_pkg object or a scalar error.
1792 my $err_or_new_cust_pkg = $old_cust_pkg->change
1796 #some false laziness w/order
1799 my $opt = ref($_[0]) ? shift : { @_ };
1801 my $conf = new FS::Conf;
1803 # Transactionize this whole mess
1804 my $oldAutoCommit = $FS::UID::AutoCommit;
1805 local $FS::UID::AutoCommit = 0;
1814 $hash{'setup'} = $time if $self->setup;
1816 $hash{'change_date'} = $time;
1817 $hash{"change_$_"} = $self->$_()
1818 foreach qw( pkgnum pkgpart locationnum );
1820 if ( $opt->{'cust_location'} ) {
1821 $error = $opt->{'cust_location'}->find_or_insert;
1823 $dbh->rollback if $oldAutoCommit;
1824 return "creating location record: $error";
1826 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
1829 if ( $opt->{'cust_pkg'} ) {
1830 # treat changing to a package with a different pkgpart as a
1831 # pkgpart change (because it is)
1832 $opt->{'pkgpart'} = $opt->{'cust_pkg'}->pkgpart;
1835 # whether to override pkgpart checking on the new package
1836 my $same_pkgpart = 1;
1837 if ( $opt->{'pkgpart'} and ( $opt->{'pkgpart'} != $self->pkgpart ) ) {
1841 my $unused_credit = 0;
1842 my $keep_dates = $opt->{'keep_dates'};
1843 # Special case. If the pkgpart is changing, and the customer is
1844 # going to be credited for remaining time, don't keep setup, bill,
1845 # or last_bill dates, and DO pass the flag to cancel() to credit
1847 if ( $opt->{'pkgpart'}
1848 and $opt->{'pkgpart'} != $self->pkgpart
1849 and $self->part_pkg->option('unused_credit_change', 1) ) {
1852 $hash{$_} = '' foreach qw(setup bill last_bill);
1855 if ( $keep_dates ) {
1856 foreach my $date ( qw(setup bill last_bill susp adjourn cancel expire
1857 resume start_date contract_end ) ) {
1858 $hash{$date} = $self->getfield($date);
1861 # always keep this date, regardless of anything
1862 # (the date of the package change is in a different field)
1863 $hash{'order_date'} = $self->getfield('order_date');
1865 # allow $opt->{'locationnum'} = '' to specifically set it to null
1866 # (i.e. customer default location)
1867 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
1869 # usually this doesn't matter. the two cases where it does are:
1870 # 1. unused_credit_change + pkgpart change + setup fee on the new package
1872 # 2. (more importantly) changing a package before it's billed
1873 $hash{'waive_setup'} = $self->waive_setup;
1875 my $custnum = $self->custnum;
1876 if ( $opt->{cust_main} ) {
1877 my $cust_main = $opt->{cust_main};
1878 unless ( $cust_main->custnum ) {
1879 my $error = $cust_main->insert( @{ $opt->{cust_main_insert_args}||[] } );
1881 $dbh->rollback if $oldAutoCommit;
1882 return "inserting customer record: $error";
1885 $custnum = $cust_main->custnum;
1888 $hash{'contactnum'} = $opt->{'contactnum'} if $opt->{'contactnum'};
1891 if ( $opt->{'cust_pkg'} ) {
1892 # The target package already exists; update it to show that it was
1893 # changed from this package.
1894 $cust_pkg = $opt->{'cust_pkg'};
1896 foreach ( qw( pkgnum pkgpart locationnum ) ) {
1897 $cust_pkg->set("change_$_", $self->get($_));
1899 $cust_pkg->set('change_date', $time);
1900 $error = $cust_pkg->replace;
1903 # Create the new package.
1904 $cust_pkg = new FS::cust_pkg {
1905 custnum => $custnum,
1906 locationnum => $opt->{'locationnum'},
1907 ( map { $_ => ( $opt->{$_} || $self->$_() ) }
1908 qw( pkgpart quantity refnum salesnum )
1912 $error = $cust_pkg->insert( 'change' => 1,
1913 'allow_pkgpart' => $same_pkgpart );
1916 $dbh->rollback if $oldAutoCommit;
1917 return "inserting new package: $error";
1920 # Transfer services and cancel old package.
1922 $error = $self->transfer($cust_pkg);
1923 if ($error and $error == 0) {
1924 # $old_pkg->transfer failed.
1925 $dbh->rollback if $oldAutoCommit;
1926 return "transferring $error";
1929 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
1930 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
1931 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
1932 if ($error and $error == 0) {
1933 # $old_pkg->transfer failed.
1934 $dbh->rollback if $oldAutoCommit;
1935 return "converting $error";
1939 # We set unprotect_svcs when executing a "future package change". It's
1940 # not a user-interactive operation, so returning an error means the
1941 # package change will just fail. Rather than have that happen, we'll
1942 # let leftover services be deleted.
1943 if ($error > 0 and !$opt->{'unprotect_svcs'}) {
1944 # Transfers were successful, but we still had services left on the old
1945 # package. We can't change the package under this circumstances, so abort.
1946 $dbh->rollback if $oldAutoCommit;
1947 return "unable to transfer all services";
1950 #reset usage if changing pkgpart
1951 # AND usage rollover is off (otherwise adds twice, now and at package bill)
1952 if ($self->pkgpart != $cust_pkg->pkgpart) {
1953 my $part_pkg = $cust_pkg->part_pkg;
1954 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
1958 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
1961 $dbh->rollback if $oldAutoCommit;
1962 return "setting usage values: $error";
1965 # if NOT changing pkgpart, transfer any usage pools over
1966 foreach my $usage ($self->cust_pkg_usage) {
1967 $usage->set('pkgnum', $cust_pkg->pkgnum);
1968 $error = $usage->replace;
1970 $dbh->rollback if $oldAutoCommit;
1971 return "transferring usage pools: $error";
1976 # transfer usage pricing add-ons, if we're not changing pkgpart
1977 if ( $same_pkgpart ) {
1978 foreach my $old_cust_pkg_usageprice ($self->cust_pkg_usageprice) {
1979 my $new_cust_pkg_usageprice = new FS::cust_pkg_usageprice {
1980 'pkgnum' => $cust_pkg->pkgnum,
1981 'usagepricepart' => $old_cust_pkg_usageprice->usagepricepart,
1982 'quantity' => $old_cust_pkg_usageprice->quantity,
1984 $error = $new_cust_pkg_usageprice->insert;
1986 $dbh->rollback if $oldAutoCommit;
1987 return "Error transferring usage pricing add-on: $error";
1992 # transfer discounts, if we're not changing pkgpart
1993 if ( $same_pkgpart ) {
1994 foreach my $old_discount ($self->cust_pkg_discount_active) {
1995 # don't remove the old discount, we may still need to bill that package.
1996 my $new_discount = new FS::cust_pkg_discount {
1997 'pkgnum' => $cust_pkg->pkgnum,
1998 'discountnum' => $old_discount->discountnum,
1999 'months_used' => $old_discount->months_used,
2001 $error = $new_discount->insert;
2003 $dbh->rollback if $oldAutoCommit;
2004 return "transferring discounts: $error";
2009 # transfer (copy) invoice details
2010 foreach my $detail ($self->cust_pkg_detail) {
2011 my $new_detail = FS::cust_pkg_detail->new({ $detail->hash });
2012 $new_detail->set('pkgdetailnum', '');
2013 $new_detail->set('pkgnum', $cust_pkg->pkgnum);
2014 $error = $new_detail->insert;
2016 $dbh->rollback if $oldAutoCommit;
2017 return "transferring package notes: $error";
2023 if ( !$opt->{'cust_pkg'} ) {
2024 # Order any supplemental packages.
2025 my $part_pkg = $cust_pkg->part_pkg;
2026 my @old_supp_pkgs = $self->supplemental_pkgs;
2027 foreach my $link ($part_pkg->supp_part_pkg_link) {
2029 foreach (@old_supp_pkgs) {
2030 if ($_->pkgpart == $link->dst_pkgpart) {
2032 $_->pkgpart(0); # so that it can't match more than once
2036 # false laziness with FS::cust_main::Packages::order_pkg
2037 my $new = FS::cust_pkg->new({
2038 pkgpart => $link->dst_pkgpart,
2039 pkglinknum => $link->pkglinknum,
2040 custnum => $custnum,
2041 main_pkgnum => $cust_pkg->pkgnum,
2042 locationnum => $cust_pkg->locationnum,
2043 start_date => $cust_pkg->start_date,
2044 order_date => $cust_pkg->order_date,
2045 expire => $cust_pkg->expire,
2046 adjourn => $cust_pkg->adjourn,
2047 contract_end => $cust_pkg->contract_end,
2048 refnum => $cust_pkg->refnum,
2049 discountnum => $cust_pkg->discountnum,
2050 waive_setup => $cust_pkg->waive_setup,
2052 if ( $old and $opt->{'keep_dates'} ) {
2053 foreach (qw(setup bill last_bill)) {
2054 $new->set($_, $old->get($_));
2057 $error = $new->insert( allow_pkgpart => $same_pkgpart );
2060 $error ||= $old->transfer($new);
2062 if ( $error and $error > 0 ) {
2063 # no reason why this should ever fail, but still...
2064 $error = "Unable to transfer all services from supplemental package ".
2068 $dbh->rollback if $oldAutoCommit;
2071 push @new_supp_pkgs, $new;
2073 } # if !$opt->{'cust_pkg'}
2074 # because if there is one, then supplemental packages would already
2075 # have been created for it.
2077 #Good to go, cancel old package. Notify 'cancel' of whether to credit
2079 #Don't allow billing the package (preceding period packages and/or
2080 #outstanding usage) if we are keeping dates (i.e. location changing),
2081 #because the new package will be billed for the same date range.
2082 #Supplemental packages are also canceled here.
2084 # during scheduled changes, avoid canceling the package we just
2086 $self->set('change_to_pkgnum' => '');
2088 $error = $self->cancel(
2090 unused_credit => $unused_credit,
2091 nobill => $keep_dates,
2092 change_custnum => ( $self->custnum != $custnum ? $custnum : '' ),
2095 $dbh->rollback if $oldAutoCommit;
2096 return "canceling old package: $error";
2099 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
2101 my $error = $cust_pkg->cust_main->bill(
2102 'pkg_list' => [ $cust_pkg, @new_supp_pkgs ]
2105 $dbh->rollback if $oldAutoCommit;
2106 return "billing new package: $error";
2110 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2116 =item change_later OPTION => VALUE...
2118 Schedule a package change for a later date. This actually orders the new
2119 package immediately, but sets its start date for a future date, and sets
2120 the current package to expire on the same date.
2122 If the package is already scheduled for a change, this can be called with
2123 'start_date' to change the scheduled date, or with pkgpart and/or
2124 locationnum to modify the package change. To cancel the scheduled change
2125 entirely, see C<abort_change>.
2133 The date for the package change. Required, and must be in the future.
2141 The pkgpart. locationnum, and quantity of the new package, with the same
2142 meaning as in C<change>.
2150 my $opt = ref($_[0]) ? shift : { @_ };
2152 my $oldAutoCommit = $FS::UID::AutoCommit;
2153 local $FS::UID::AutoCommit = 0;
2156 my $cust_main = $self->cust_main;
2158 my $date = delete $opt->{'start_date'} or return 'start_date required';
2160 if ( $date <= time ) {
2161 $dbh->rollback if $oldAutoCommit;
2162 return "start_date $date is in the past";
2167 if ( $self->change_to_pkgnum ) {
2168 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
2169 my $new_pkgpart = $opt->{'pkgpart'}
2170 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $change_to->pkgpart;
2171 my $new_locationnum = $opt->{'locationnum'}
2172 if $opt->{'locationnum'} and $opt->{'locationnum'} != $change_to->locationnum;
2173 my $new_quantity = $opt->{'quantity'}
2174 if $opt->{'quantity'} and $opt->{'quantity'} != $change_to->quantity;
2175 if ( $new_pkgpart or $new_locationnum or $new_quantity ) {
2176 # it hasn't been billed yet, so in principle we could just edit
2177 # it in place (w/o a package change), but that's bad form.
2178 # So change the package according to the new options...
2179 my $err_or_pkg = $change_to->change(%$opt);
2180 if ( ref $err_or_pkg ) {
2181 # Then set that package up for a future start.
2182 $self->set('change_to_pkgnum', $err_or_pkg->pkgnum);
2183 $self->set('expire', $date); # in case it's different
2184 $err_or_pkg->set('start_date', $date);
2185 $err_or_pkg->set('change_date', '');
2186 $err_or_pkg->set('change_pkgnum', '');
2188 $error = $self->replace ||
2189 $err_or_pkg->replace ||
2190 $change_to->cancel ||
2193 $error = $err_or_pkg;
2195 } else { # change the start date only.
2196 $self->set('expire', $date);
2197 $change_to->set('start_date', $date);
2198 $error = $self->replace || $change_to->replace;
2201 $dbh->rollback if $oldAutoCommit;
2204 $dbh->commit if $oldAutoCommit;
2207 } # if $self->change_to_pkgnum
2209 my $new_pkgpart = $opt->{'pkgpart'}
2210 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart;
2211 my $new_locationnum = $opt->{'locationnum'}
2212 if $opt->{'locationnum'} and $opt->{'locationnum'} != $self->locationnum;
2213 my $new_quantity = $opt->{'quantity'}
2214 if $opt->{'quantity'} and $opt->{'quantity'} != $self->quantity;
2216 return '' unless $new_pkgpart or $new_locationnum or $new_quantity; # wouldn't do anything
2218 # allow $opt->{'locationnum'} = '' to specifically set it to null
2219 # (i.e. customer default location)
2220 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2222 my $new = FS::cust_pkg->new( {
2223 custnum => $self->custnum,
2224 locationnum => $opt->{'locationnum'},
2225 start_date => $date,
2226 map { $_ => ( $opt->{$_} || $self->$_() ) }
2227 qw( pkgpart quantity refnum salesnum )
2229 $error = $new->insert('change' => 1,
2230 'allow_pkgpart' => ($new_pkgpart ? 0 : 1));
2232 $self->set('change_to_pkgnum', $new->pkgnum);
2233 $self->set('expire', $date);
2234 $error = $self->replace;
2237 $dbh->rollback if $oldAutoCommit;
2239 $dbh->commit if $oldAutoCommit;
2247 Cancels a future package change scheduled by C<change_later>.
2253 my $pkgnum = $self->change_to_pkgnum;
2254 my $change_to = FS::cust_pkg->by_key($pkgnum) if $pkgnum;
2257 $error = $change_to->cancel || $change_to->delete;
2258 return $error if $error;
2260 $self->set('change_to_pkgnum', '');
2261 $self->set('expire', '');
2265 =item set_quantity QUANTITY
2267 Change the package's quantity field. This is one of the few package properties
2268 that can safely be changed without canceling and reordering the package
2269 (because it doesn't affect tax eligibility). Returns an error or an
2276 $self = $self->replace_old; # just to make sure
2277 $self->quantity(shift);
2281 =item set_salesnum SALESNUM
2283 Change the package's salesnum (sales person) field. This is one of the few
2284 package properties that can safely be changed without canceling and reordering
2285 the package (because it doesn't affect tax eligibility). Returns an error or
2292 $self = $self->replace_old; # just to make sure
2293 $self->salesnum(shift);
2295 # XXX this should probably reassign any credit that's already been given
2298 =item modify_charge OPTIONS
2300 Change the properties of a one-time charge. The following properties can
2301 be changed this way:
2302 - pkg: the package description
2303 - classnum: the package class
2304 - additional: arrayref of additional invoice details to add to this package
2306 and, I<if the charge has not yet been billed>:
2307 - start_date: the date when it will be billed
2308 - amount: the setup fee to be charged
2309 - quantity: the multiplier for the setup fee
2311 If you pass 'adjust_commission' => 1, and the classnum changes, and there are
2312 commission credits linked to this charge, they will be recalculated.
2319 my $part_pkg = $self->part_pkg;
2320 my $pkgnum = $self->pkgnum;
2323 my $oldAutoCommit = $FS::UID::AutoCommit;
2324 local $FS::UID::AutoCommit = 0;
2326 return "Can't use modify_charge except on one-time charges"
2327 unless $part_pkg->freq eq '0';
2329 if ( length($opt{'pkg'}) and $part_pkg->pkg ne $opt{'pkg'} ) {
2330 $part_pkg->set('pkg', $opt{'pkg'});
2333 my %pkg_opt = $part_pkg->options;
2334 my $pkg_opt_modified = 0;
2336 $opt{'additional'} ||= [];
2339 foreach (grep /^additional/, keys %pkg_opt) {
2340 ($i) = ($_ =~ /^additional_info(\d+)$/);
2341 $old_additional[$i] = $pkg_opt{$_} if $i;
2342 delete $pkg_opt{$_};
2345 for ( $i = 0; exists($opt{'additional'}->[$i]); $i++ ) {
2346 $pkg_opt{ "additional_info$i" } = $opt{'additional'}->[$i];
2347 if (!exists($old_additional[$i])
2348 or $old_additional[$i] ne $opt{'additional'}->[$i])
2350 $pkg_opt_modified = 1;
2353 $pkg_opt_modified = 1 if (scalar(@old_additional) - 1) != $i;
2354 $pkg_opt{'additional_count'} = $i if $i > 0;
2357 if ( exists($opt{'classnum'}) and $part_pkg->classnum ne $opt{'classnum'} )
2360 $old_classnum = $part_pkg->classnum;
2361 $part_pkg->set('classnum', $opt{'classnum'});
2364 if ( !$self->get('setup') ) {
2365 # not yet billed, so allow amount, setup_cost, quantity and start_date
2367 if ( exists($opt{'amount'})
2368 and $part_pkg->option('setup_fee') != $opt{'amount'}
2369 and $opt{'amount'} > 0 ) {
2371 $pkg_opt{'setup_fee'} = $opt{'amount'};
2372 $pkg_opt_modified = 1;
2375 if ( exists($opt{'setup_cost'})
2376 and $part_pkg->setup_cost != $opt{'setup_cost'}
2377 and $opt{'setup_cost'} > 0 ) {
2379 $part_pkg->set('setup_cost', $opt{'setup_cost'});
2382 if ( exists($opt{'quantity'})
2383 and $opt{'quantity'} != $self->quantity
2384 and $opt{'quantity'} > 0 ) {
2386 $self->set('quantity', $opt{'quantity'});
2389 if ( exists($opt{'start_date'})
2390 and $opt{'start_date'} != $self->start_date ) {
2392 $self->set('start_date', $opt{'start_date'});
2396 } # else simply ignore them; the UI shouldn't allow editing the fields
2399 if ( $part_pkg->modified or $pkg_opt_modified ) {
2400 # can we safely modify the package def?
2401 # Yes, if it's not available for purchase, and this is the only instance
2403 if ( $part_pkg->disabled
2404 and FS::cust_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 1
2405 and FS::quotation_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 0
2407 $error = $part_pkg->replace( options => \%pkg_opt );
2410 $part_pkg = $part_pkg->clone;
2411 $part_pkg->set('disabled' => 'Y');
2412 $error = $part_pkg->insert( options => \%pkg_opt );
2413 # and associate this as yet-unbilled package to the new package def
2414 $self->set('pkgpart' => $part_pkg->pkgpart);
2417 $dbh->rollback if $oldAutoCommit;
2422 if ($self->modified) { # for quantity or start_date change, or if we had
2423 # to clone the existing package def
2424 my $error = $self->replace;
2425 return $error if $error;
2427 if (defined $old_classnum) {
2428 # fix invoice grouping records
2429 my $old_catname = $old_classnum
2430 ? FS::pkg_class->by_key($old_classnum)->categoryname
2432 my $new_catname = $opt{'classnum'}
2433 ? $part_pkg->pkg_class->categoryname
2435 if ( $old_catname ne $new_catname ) {
2436 foreach my $cust_bill_pkg ($self->cust_bill_pkg) {
2437 # (there should only be one...)
2438 my @display = qsearch( 'cust_bill_pkg_display', {
2439 'billpkgnum' => $cust_bill_pkg->billpkgnum,
2440 'section' => $old_catname,
2442 foreach (@display) {
2443 $_->set('section', $new_catname);
2444 $error = $_->replace;
2446 $dbh->rollback if $oldAutoCommit;
2450 } # foreach $cust_bill_pkg
2453 if ( $opt{'adjust_commission'} ) {
2454 # fix commission credits...tricky.
2455 foreach my $cust_event ($self->cust_event) {
2456 my $part_event = $cust_event->part_event;
2457 foreach my $table (qw(sales agent)) {
2459 "FS::part_event::Action::Mixin::credit_${table}_pkg_class";
2460 my $credit = qsearchs('cust_credit', {
2461 'eventnum' => $cust_event->eventnum,
2463 if ( $part_event->isa($class) ) {
2464 # Yes, this results in current commission rates being applied
2465 # retroactively to a one-time charge. For accounting purposes
2466 # there ought to be some kind of time limit on doing this.
2467 my $amount = $part_event->_calc_credit($self);
2468 if ( $credit and $credit->amount ne $amount ) {
2469 # Void the old credit.
2470 $error = $credit->void('Package class changed');
2472 $dbh->rollback if $oldAutoCommit;
2473 return "$error (adjusting commission credit)";
2476 # redo the event action to recreate the credit.
2478 eval { $part_event->do_action( $self, $cust_event ) };
2480 $dbh->rollback if $oldAutoCommit;
2483 } # if $part_event->isa($class)
2485 } # foreach $cust_event
2486 } # if $opt{'adjust_commission'}
2487 } # if defined $old_classnum
2489 $dbh->commit if $oldAutoCommit;
2496 sub process_bulk_cust_pkg {
2499 warn Dumper($param) if $DEBUG;
2501 my $old_part_pkg = qsearchs('part_pkg',
2502 { pkgpart => $param->{'old_pkgpart'} });
2503 my $new_part_pkg = qsearchs('part_pkg',
2504 { pkgpart => $param->{'new_pkgpart'} });
2505 die "Must select a new package type\n" unless $new_part_pkg;
2506 #my $keep_dates = $param->{'keep_dates'} || 0;
2507 my $keep_dates = 1; # there is no good reason to turn this off
2509 my $oldAutoCommit = $FS::UID::AutoCommit;
2510 local $FS::UID::AutoCommit = 0;
2513 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
2516 foreach my $old_cust_pkg ( @cust_pkgs ) {
2518 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
2519 if ( $old_cust_pkg->getfield('cancel') ) {
2520 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
2521 $old_cust_pkg->pkgnum."\n"
2525 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
2527 my $error = $old_cust_pkg->change(
2528 'pkgpart' => $param->{'new_pkgpart'},
2529 'keep_dates' => $keep_dates
2531 if ( !ref($error) ) { # change returns the cust_pkg on success
2533 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
2536 $dbh->commit if $oldAutoCommit;
2542 Returns the last bill date, or if there is no last bill date, the setup date.
2543 Useful for billing metered services.
2549 return $self->setfield('last_bill', $_[0]) if @_;
2550 return $self->getfield('last_bill') if $self->getfield('last_bill');
2551 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
2552 'edate' => $self->bill, } );
2553 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
2556 =item last_cust_pkg_reason ACTION
2558 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
2559 Returns false if there is no reason or the package is not currenly ACTION'd
2560 ACTION is one of adjourn, susp, cancel, or expire.
2564 sub last_cust_pkg_reason {
2565 my ( $self, $action ) = ( shift, shift );
2566 my $date = $self->get($action);
2568 'table' => 'cust_pkg_reason',
2569 'hashref' => { 'pkgnum' => $self->pkgnum,
2570 'action' => substr(uc($action), 0, 1),
2573 'order_by' => 'ORDER BY num DESC LIMIT 1',
2577 =item last_reason ACTION
2579 Returns the most recent ACTION FS::reason associated with the package.
2580 Returns false if there is no reason or the package is not currenly ACTION'd
2581 ACTION is one of adjourn, susp, cancel, or expire.
2586 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
2587 $cust_pkg_reason->reason
2588 if $cust_pkg_reason;
2593 Returns the definition for this billing item, as an FS::part_pkg object (see
2600 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
2601 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
2602 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
2607 Returns the cancelled package this package was changed from, if any.
2613 return '' unless $self->change_pkgnum;
2614 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
2617 =item change_cust_main
2619 Returns the customter this package was detached to, if any.
2623 sub change_cust_main {
2625 return '' unless $self->change_custnum;
2626 qsearchs('cust_main', { 'custnum' => $self->change_custnum } );
2631 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
2638 $self->part_pkg->calc_setup($self, @_);
2643 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
2650 $self->part_pkg->calc_recur($self, @_);
2655 Calls the I<base_setup> of the FS::part_pkg object associated with this billing
2662 $self->part_pkg->base_setup($self, @_);
2667 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
2674 $self->part_pkg->base_recur($self, @_);
2679 Calls the I<calc_remain> of the FS::part_pkg object associated with this
2686 $self->part_pkg->calc_remain($self, @_);
2691 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
2698 $self->part_pkg->calc_cancel($self, @_);
2703 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
2709 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
2712 =item cust_pkg_detail [ DETAILTYPE ]
2714 Returns any customer package details for this package (see
2715 L<FS::cust_pkg_detail>).
2717 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
2721 sub cust_pkg_detail {
2723 my %hash = ( 'pkgnum' => $self->pkgnum );
2724 $hash{detailtype} = shift if @_;
2726 'table' => 'cust_pkg_detail',
2727 'hashref' => \%hash,
2728 'order_by' => 'ORDER BY weight, pkgdetailnum',
2732 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
2734 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
2736 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
2738 If there is an error, returns the error, otherwise returns false.
2742 sub set_cust_pkg_detail {
2743 my( $self, $detailtype, @details ) = @_;
2745 my $oldAutoCommit = $FS::UID::AutoCommit;
2746 local $FS::UID::AutoCommit = 0;
2749 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
2750 my $error = $current->delete;
2752 $dbh->rollback if $oldAutoCommit;
2753 return "error removing old detail: $error";
2757 foreach my $detail ( @details ) {
2758 my $cust_pkg_detail = new FS::cust_pkg_detail {
2759 'pkgnum' => $self->pkgnum,
2760 'detailtype' => $detailtype,
2761 'detail' => $detail,
2763 my $error = $cust_pkg_detail->insert;
2765 $dbh->rollback if $oldAutoCommit;
2766 return "error adding new detail: $error";
2771 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2778 Returns the customer billing events (see L<FS::cust_event>) for this invoice.
2782 #false laziness w/cust_bill.pm
2786 'table' => 'cust_event',
2787 'addl_from' => 'JOIN part_event USING ( eventpart )',
2788 'hashref' => { 'tablenum' => $self->pkgnum },
2789 'extra_sql' => " AND eventtable = 'cust_pkg' ",
2793 =item num_cust_event
2795 Returns the number of customer billing events (see L<FS::cust_event>) for this package.
2799 #false laziness w/cust_bill.pm
2800 sub num_cust_event {
2802 my $sql = "SELECT COUNT(*) ". $self->_from_cust_event_where;
2803 $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref->[0];
2806 =item exists_cust_event
2808 Returns true if there are customer billing events (see L<FS::cust_event>) for this package. More efficient than using num_cust_event.
2812 sub exists_cust_event {
2814 my $sql = "SELECT 1 ". $self->_from_cust_event_where. " LIMIT 1";
2815 my $row = $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref;
2816 $row ? $row->[0] : '';
2819 sub _from_cust_event_where {
2821 " FROM cust_event JOIN part_event USING ( eventpart ) ".
2822 " WHERE tablenum = ? AND eventtable = 'cust_pkg' ";
2826 my( $self, $sql, @args ) = @_;
2827 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
2828 $sth->execute(@args) or die $sth->errstr. " executing $sql";
2832 =item part_pkg_currency_option OPTIONNAME
2834 Returns a two item list consisting of the currency of this customer, if any,
2835 and a value for the provided option. If the customer has a currency, the value
2836 is the option value the given name and the currency (see
2837 L<FS::part_pkg_currency>). Otherwise, if the customer has no currency, is the
2838 regular option value for the given name (see L<FS::part_pkg_option>).
2842 sub part_pkg_currency_option {
2843 my( $self, $optionname ) = @_;
2844 my $part_pkg = $self->part_pkg;
2845 if ( my $currency = $self->cust_main->currency ) {
2846 ($currency, $part_pkg->part_pkg_currency_option($currency, $optionname) );
2848 ('', $part_pkg->option($optionname) );
2852 =item cust_svc [ SVCPART ] (old, deprecated usage)
2854 =item cust_svc [ OPTION => VALUE ... ] (current usage)
2856 =item cust_svc_unsorted [ OPTION => VALUE ... ]
2858 Returns the services for this package, as FS::cust_svc objects (see
2859 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
2860 spcififed, returns only the matching services.
2862 As an optimization, use the cust_svc_unsorted version if you are not displaying
2869 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
2870 $self->_sort_cust_svc( $self->cust_svc_unsorted_arrayref(@_) );
2873 sub cust_svc_unsorted {
2875 @{ $self->cust_svc_unsorted_arrayref(@_) };
2878 sub cust_svc_unsorted_arrayref {
2881 return [] unless $self->num_cust_svc(@_);
2884 if ( @_ && $_[0] =~ /^\d+/ ) {
2885 $opt{svcpart} = shift;
2886 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
2893 'table' => 'cust_svc',
2894 'hashref' => { 'pkgnum' => $self->pkgnum },
2896 if ( $opt{svcpart} ) {
2897 $search{hashref}->{svcpart} = $opt{'svcpart'};
2899 if ( $opt{'svcdb'} ) {
2900 $search{addl_from} = ' LEFT JOIN part_svc USING ( svcpart ) ';
2901 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{'svcdb'} );
2904 [ qsearch(\%search) ];
2908 =item overlimit [ SVCPART ]
2910 Returns the services for this package which have exceeded their
2911 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
2912 is specified, return only the matching services.
2918 return () unless $self->num_cust_svc(@_);
2919 grep { $_->overlimit } $self->cust_svc(@_);
2922 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
2924 Returns historical services for this package created before END TIMESTAMP and
2925 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
2926 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
2927 I<pkg_svc.hidden> flag will be omitted.
2933 warn "$me _h_cust_svc called on $self\n"
2936 my ($end, $start, $mode) = @_;
2937 my @cust_svc = $self->_sort_cust_svc(
2938 [ qsearch( 'h_cust_svc',
2939 { 'pkgnum' => $self->pkgnum, },
2940 FS::h_cust_svc->sql_h_search(@_),
2943 if ( defined($mode) && $mode eq 'I' ) {
2944 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
2945 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
2951 sub _sort_cust_svc {
2952 my( $self, $arrayref ) = @_;
2955 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
2957 my %pkg_svc = map { $_->svcpart => $_ }
2958 qsearch( 'pkg_svc', { 'pkgpart' => $self->pkgpart } );
2963 my $pkg_svc = $pkg_svc{ $_->svcpart } || '';
2965 $pkg_svc ? $pkg_svc->primary_svc : '',
2966 $pkg_svc ? $pkg_svc->quantity : 0,
2973 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
2975 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
2977 Returns the number of services for this package. Available options are svcpart
2978 and svcdb. If either is spcififed, returns only the matching services.
2985 return $self->{'_num_cust_svc'}
2987 && exists($self->{'_num_cust_svc'})
2988 && $self->{'_num_cust_svc'} =~ /\d/;
2990 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
2994 if ( @_ && $_[0] =~ /^\d+/ ) {
2995 $opt{svcpart} = shift;
2996 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3002 my $select = 'SELECT COUNT(*) FROM cust_svc ';
3003 my $where = ' WHERE pkgnum = ? ';
3004 my @param = ($self->pkgnum);
3006 if ( $opt{'svcpart'} ) {
3007 $where .= ' AND svcpart = ? ';
3008 push @param, $opt{'svcpart'};
3010 if ( $opt{'svcdb'} ) {
3011 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
3012 $where .= ' AND svcdb = ? ';
3013 push @param, $opt{'svcdb'};
3016 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
3017 $sth->execute(@param) or die $sth->errstr;
3018 $sth->fetchrow_arrayref->[0];
3021 =item available_part_svc
3023 Returns a list of FS::part_svc objects representing services included in this
3024 package but not yet provisioned. Each FS::part_svc object also has an extra
3025 field, I<num_avail>, which specifies the number of available services.
3029 sub available_part_svc {
3032 my $pkg_quantity = $self->quantity || 1;
3034 grep { $_->num_avail > 0 }
3036 my $part_svc = $_->part_svc;
3037 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
3038 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
3040 # more evil encapsulation breakage
3041 if($part_svc->{'Hash'}{'num_avail'} > 0) {
3042 my @exports = $part_svc->part_export_did;
3043 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
3048 $self->part_pkg->pkg_svc;
3051 =item part_svc [ OPTION => VALUE ... ]
3053 Returns a list of FS::part_svc objects representing provisioned and available
3054 services included in this package. Each FS::part_svc object also has the
3055 following extra fields:
3069 (services) - array reference containing the provisioned services, as cust_svc objects
3073 Accepts two options:
3077 =item summarize_size
3079 If true, will omit the extra cust_pkg_svc option for objects where num_cust_svc
3080 is this size or greater.
3082 =item hide_discontinued
3084 If true, will omit looking for services that are no longer avaialble in the
3092 #label -> ($cust_svc->label)[1]
3098 my $pkg_quantity = $self->quantity || 1;
3100 #XXX some sort of sort order besides numeric by svcpart...
3101 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
3103 my $part_svc = $pkg_svc->part_svc;
3104 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3105 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
3106 $part_svc->{'Hash'}{'num_avail'} =
3107 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
3108 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3109 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
3110 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
3111 && $num_cust_svc >= $opt{summarize_size};
3112 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
3114 } $self->part_pkg->pkg_svc;
3116 unless ( $opt{hide_discontinued} ) {
3118 push @part_svc, map {
3120 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3121 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
3122 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
3123 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3124 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
3126 } $self->extra_part_svc;
3133 =item extra_part_svc
3135 Returns a list of FS::part_svc objects corresponding to services in this
3136 package which are still provisioned but not (any longer) available in the
3141 sub extra_part_svc {
3144 my $pkgnum = $self->pkgnum;
3145 #my $pkgpart = $self->pkgpart;
3148 # 'table' => 'part_svc',
3151 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
3152 # WHERE pkg_svc.svcpart = part_svc.svcpart
3153 # AND pkg_svc.pkgpart = ?
3156 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
3157 # LEFT JOIN cust_pkg USING ( pkgnum )
3158 # WHERE cust_svc.svcpart = part_svc.svcpart
3161 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
3164 #seems to benchmark slightly faster... (or did?)
3166 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
3167 my $pkgparts = join(',', @pkgparts);
3170 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
3171 #MySQL doesn't grok DISINCT ON
3172 'select' => 'DISTINCT part_svc.*',
3173 'table' => 'part_svc',
3175 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
3176 AND pkg_svc.pkgpart IN ($pkgparts)
3179 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
3180 LEFT JOIN cust_pkg USING ( pkgnum )
3183 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
3184 'extra_param' => [ [$self->pkgnum=>'int'] ],
3190 Returns a short status string for this package, currently:
3196 =item not yet billed
3198 =item one-time charge
3213 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
3215 return 'cancelled' if $self->get('cancel');
3216 return 'on hold' if $self->susp && ! $self->setup;
3217 return 'suspended' if $self->susp;
3218 return 'not yet billed' unless $self->setup;
3219 return 'one-time charge' if $freq =~ /^(0|$)/;
3223 =item ucfirst_status
3225 Returns the status with the first character capitalized.
3229 sub ucfirst_status {
3230 ucfirst(shift->status);
3235 Class method that returns the list of possible status strings for packages
3236 (see L<the status method|/status>). For example:
3238 @statuses = FS::cust_pkg->statuses();
3242 tie my %statuscolor, 'Tie::IxHash',
3243 'on hold' => '7E0079', #purple!
3244 'not yet billed' => '009999', #teal? cyan?
3245 'one-time charge' => '0000CC', #blue #'000000',
3246 'active' => '00CC00',
3247 'suspended' => 'FF9900',
3248 'cancelled' => 'FF0000',
3252 my $self = shift; #could be class...
3253 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
3254 # # mayble split btw one-time vs. recur
3265 Returns a hex triplet color string for this package's status.
3271 $statuscolor{$self->status};
3276 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
3277 "pkg - comment" depending on user preference).
3283 my $label = $self->part_pkg->pkg_comment( cust_pkg=>$self, nopkgpart=>1 );
3284 $label = $self->pkgnum. ": $label"
3285 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
3289 =item pkg_label_long
3291 Returns a long label for this package, adding the primary service's label to
3296 sub pkg_label_long {
3298 my $label = $self->pkg_label;
3299 my $cust_svc = $self->primary_cust_svc;
3300 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
3306 Returns a customer-localized label for this package.
3312 $self->part_pkg->pkg_locale( $self->cust_main->locale );
3315 =item primary_cust_svc
3317 Returns a primary service (as FS::cust_svc object) if one can be identified.
3321 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
3323 sub primary_cust_svc {
3326 my @cust_svc = $self->cust_svc;
3328 return '' unless @cust_svc; #no serivces - irrelevant then
3330 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
3332 # primary service as specified in the package definition
3333 # or exactly one service definition with quantity one
3334 my $svcpart = $self->part_pkg->svcpart;
3335 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
3336 return $cust_svc[0] if scalar(@cust_svc) == 1;
3338 #couldn't identify one thing..
3344 Returns a list of lists, calling the label method for all services
3345 (see L<FS::cust_svc>) of this billing item.
3351 map { [ $_->label ] } $self->cust_svc;
3354 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3356 Like the labels method, but returns historical information on services that
3357 were active as of END_TIMESTAMP and (optionally) not cancelled before
3358 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
3359 I<pkg_svc.hidden> flag will be omitted.
3361 Returns a list of lists, calling the label method for all (historical) services
3362 (see L<FS::h_cust_svc>) of this billing item.
3368 warn "$me _h_labels called on $self\n"
3370 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
3375 Like labels, except returns a simple flat list, and shortens long
3376 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3377 identical services to one line that lists the service label and the number of
3378 individual services rather than individual items.
3383 shift->_labels_short( 'labels', @_ );
3386 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
3388 Like h_labels, except returns a simple flat list, and shortens long
3389 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3390 identical services to one line that lists the service label and the number of
3391 individual services rather than individual items.
3395 sub h_labels_short {
3396 shift->_labels_short( 'h_labels', @_ );
3400 my( $self, $method ) = ( shift, shift );
3402 warn "$me _labels_short called on $self with $method method\n"
3405 my $conf = new FS::Conf;
3406 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
3408 warn "$me _labels_short populating \%labels\n"
3412 #tie %labels, 'Tie::IxHash';
3413 push @{ $labels{$_->[0]} }, $_->[1]
3414 foreach $self->$method(@_);
3416 warn "$me _labels_short populating \@labels\n"
3420 foreach my $label ( keys %labels ) {
3422 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
3423 my $num = scalar(@values);
3424 warn "$me _labels_short $num items for $label\n"
3427 if ( $num > $max_same_services ) {
3428 warn "$me _labels_short more than $max_same_services, so summarizing\n"
3430 push @labels, "$label ($num)";
3432 if ( $conf->exists('cust_bill-consolidate_services') ) {
3433 warn "$me _labels_short consolidating services\n"
3435 # push @labels, "$label: ". join(', ', @values);
3437 my $detail = "$label: ";
3438 $detail .= shift(@values). ', '
3440 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
3442 push @labels, $detail;
3444 warn "$me _labels_short done consolidating services\n"
3447 warn "$me _labels_short adding service data\n"
3449 push @labels, map { "$label: $_" } @values;
3460 Returns the parent customer object (see L<FS::cust_main>).
3464 Returns the balance for this specific package, when using
3465 experimental package balance.
3471 $self->cust_main->balance_pkgnum( $self->pkgnum );
3474 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
3478 Returns the location object, if any (see L<FS::cust_location>).
3480 =item cust_location_or_main
3482 If this package is associated with a location, returns the locaiton (see
3483 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
3485 =item location_label [ OPTION => VALUE ... ]
3487 Returns the label of the location object (see L<FS::cust_location>).
3491 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
3493 =item tax_locationnum
3495 Returns the foreign key to a L<FS::cust_location> object for calculating
3496 tax on this package, as determined by the C<tax-pkg_address> and
3497 C<tax-ship_address> configuration flags.
3501 sub tax_locationnum {
3503 my $conf = FS::Conf->new;
3504 if ( $conf->exists('tax-pkg_address') ) {
3505 return $self->locationnum;
3507 elsif ( $conf->exists('tax-ship_address') ) {
3508 return $self->cust_main->ship_locationnum;
3511 return $self->cust_main->bill_locationnum;
3517 Returns the L<FS::cust_location> object for tax_locationnum.
3523 my $conf = FS::Conf->new;
3524 if ( $conf->exists('tax-pkg_address') and $self->locationnum ) {
3525 return FS::cust_location->by_key($self->locationnum);
3527 elsif ( $conf->exists('tax-ship_address') ) {
3528 return $self->cust_main->ship_location;
3531 return $self->cust_main->bill_location;
3535 =item seconds_since TIMESTAMP
3537 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
3538 package have been online since TIMESTAMP, according to the session monitor.
3540 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
3541 L<Time::Local> and L<Date::Parse> for conversion functions.
3546 my($self, $since) = @_;
3549 foreach my $cust_svc (
3550 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
3552 $seconds += $cust_svc->seconds_since($since);
3559 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
3561 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
3562 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
3565 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
3566 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
3572 sub seconds_since_sqlradacct {
3573 my($self, $start, $end) = @_;
3577 foreach my $cust_svc (
3579 my $part_svc = $_->part_svc;
3580 $part_svc->svcdb eq 'svc_acct'
3581 && scalar($part_svc->part_export_usage);
3584 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
3591 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
3593 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
3594 in this package for sessions ending between TIMESTAMP_START (inclusive) and
3598 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
3599 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
3604 sub attribute_since_sqlradacct {
3605 my($self, $start, $end, $attrib) = @_;
3609 foreach my $cust_svc (
3611 my $part_svc = $_->part_svc;
3612 scalar($part_svc->part_export_usage);
3615 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
3627 my( $self, $value ) = @_;
3628 if ( defined($value) ) {
3629 $self->setfield('quantity', $value);
3631 $self->getfield('quantity') || 1;
3634 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
3636 Transfers as many services as possible from this package to another package.
3638 The destination package can be specified by pkgnum by passing an FS::cust_pkg
3639 object. The destination package must already exist.
3641 Services are moved only if the destination allows services with the correct
3642 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
3643 this option with caution! No provision is made for export differences
3644 between the old and new service definitions. Probably only should be used
3645 when your exports for all service definitions of a given svcdb are identical.
3646 (attempt a transfer without it first, to move all possible svcpart-matching
3649 Any services that can't be moved remain in the original package.
3651 Returns an error, if there is one; otherwise, returns the number of services
3652 that couldn't be moved.
3657 my ($self, $dest_pkgnum, %opt) = @_;
3663 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
3664 $dest = $dest_pkgnum;
3665 $dest_pkgnum = $dest->pkgnum;
3667 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
3670 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
3672 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
3673 $target{$pkg_svc->svcpart} = $pkg_svc->quantity * ( $dest->quantity || 1 );
3676 foreach my $cust_svc ($dest->cust_svc) {
3677 $target{$cust_svc->svcpart}--;
3680 my %svcpart2svcparts = ();
3681 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
3682 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
3683 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
3684 next if exists $svcpart2svcparts{$svcpart};
3685 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
3686 $svcpart2svcparts{$svcpart} = [
3688 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
3690 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
3691 'svcpart' => $_ } );
3693 $pkg_svc ? $pkg_svc->primary_svc : '',
3694 $pkg_svc ? $pkg_svc->quantity : 0,
3698 grep { $_ != $svcpart }
3700 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
3702 warn "alternates for svcpart $svcpart: ".
3703 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
3709 foreach my $cust_svc ($self->cust_svc) {
3710 my $svcnum = $cust_svc->svcnum;
3711 if($target{$cust_svc->svcpart} > 0
3712 or $FS::cust_svc::ignore_quantity) { # maybe should be a 'force' option
3713 $target{$cust_svc->svcpart}--;
3714 my $new = new FS::cust_svc { $cust_svc->hash };
3715 $new->pkgnum($dest_pkgnum);
3716 $error = $new->replace($cust_svc);
3717 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
3719 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
3720 warn "alternates to consider: ".
3721 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
3723 my @alternate = grep {
3724 warn "considering alternate svcpart $_: ".
3725 "$target{$_} available in new package\n"
3728 } @{$svcpart2svcparts{$cust_svc->svcpart}};
3730 warn "alternate(s) found\n" if $DEBUG;
3731 my $change_svcpart = $alternate[0];
3732 $target{$change_svcpart}--;
3733 my $new = new FS::cust_svc { $cust_svc->hash };
3734 $new->svcpart($change_svcpart);
3735 $new->pkgnum($dest_pkgnum);
3736 $error = $new->replace($cust_svc);
3744 my @label = $cust_svc->label;
3745 return "$label[0] $label[1]: $error";
3751 =item grab_svcnums SVCNUM, SVCNUM ...
3753 Change the pkgnum for the provided services to this packages. If there is an
3754 error, returns the error, otherwise returns false.
3762 my $oldAutoCommit = $FS::UID::AutoCommit;
3763 local $FS::UID::AutoCommit = 0;
3766 foreach my $svcnum (@svcnum) {
3767 my $cust_svc = qsearchs('cust_svc', { svcnum=>$svcnum } ) or do {
3768 $dbh->rollback if $oldAutoCommit;
3769 return "unknown svcnum $svcnum";
3771 $cust_svc->pkgnum( $self->pkgnum );
3772 my $error = $cust_svc->replace;
3774 $dbh->rollback if $oldAutoCommit;
3779 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3786 This method is deprecated. See the I<depend_jobnum> option to the insert and
3787 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
3791 #looks like this is still used by the order_pkg and change_pkg methods in
3792 # ClientAPI/MyAccount, need to look into those before removing
3796 my $oldAutoCommit = $FS::UID::AutoCommit;
3797 local $FS::UID::AutoCommit = 0;
3800 foreach my $cust_svc ( $self->cust_svc ) {
3801 #false laziness w/svc_Common::insert
3802 my $svc_x = $cust_svc->svc_x;
3803 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
3804 my $error = $part_export->export_insert($svc_x);
3806 $dbh->rollback if $oldAutoCommit;
3812 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3817 =item export_pkg_change OLD_CUST_PKG
3819 Calls the "pkg_change" export action for all services attached to this package.
3823 sub export_pkg_change {
3824 my( $self, $old ) = ( shift, shift );
3826 my $oldAutoCommit = $FS::UID::AutoCommit;
3827 local $FS::UID::AutoCommit = 0;
3830 foreach my $svc_x ( map $_->svc_x, $self->cust_svc ) {
3831 my $error = $svc_x->export('pkg_change', $self, $old);
3833 $dbh->rollback if $oldAutoCommit;
3838 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3845 Associates this package with a (suspension or cancellation) reason (see
3846 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
3849 Available options are:
3855 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
3859 the access_user (see L<FS::access_user>) providing the reason
3867 the action (cancel, susp, adjourn, expire) associated with the reason
3871 If there is an error, returns the error, otherwise returns false.
3876 my ($self, %options) = @_;
3878 my $otaker = $options{reason_otaker} ||
3879 $FS::CurrentUser::CurrentUser->username;
3882 if ( $options{'reason'} =~ /^(\d+)$/ ) {
3886 } elsif ( ref($options{'reason'}) ) {
3888 return 'Enter a new reason (or select an existing one)'
3889 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
3891 my $reason = new FS::reason({
3892 'reason_type' => $options{'reason'}->{'typenum'},
3893 'reason' => $options{'reason'}->{'reason'},
3895 my $error = $reason->insert;
3896 return $error if $error;
3898 $reasonnum = $reason->reasonnum;
3901 return "Unparseable reason: ". $options{'reason'};
3904 my $cust_pkg_reason =
3905 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
3906 'reasonnum' => $reasonnum,
3907 'otaker' => $otaker,
3908 'action' => substr(uc($options{'action'}),0,1),
3909 'date' => $options{'date'}
3914 $cust_pkg_reason->insert;
3917 =item insert_discount
3919 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
3920 inserting a new discount on the fly (see L<FS::discount>).
3922 Available options are:
3930 If there is an error, returns the error, otherwise returns false.
3934 sub insert_discount {
3935 #my ($self, %options) = @_;
3938 my $cust_pkg_discount = new FS::cust_pkg_discount {
3939 'pkgnum' => $self->pkgnum,
3940 'discountnum' => $self->discountnum,
3942 'end_date' => '', #XXX
3943 #for the create a new discount case
3944 '_type' => $self->discountnum__type,
3945 'amount' => $self->discountnum_amount,
3946 'percent' => $self->discountnum_percent,
3947 'months' => $self->discountnum_months,
3948 'setup' => $self->discountnum_setup,
3949 #'disabled' => $self->discountnum_disabled,
3952 $cust_pkg_discount->insert;
3955 =item set_usage USAGE_VALUE_HASHREF
3957 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
3958 to which they should be set (see L<FS::svc_acct>). Currently seconds,
3959 upbytes, downbytes, and totalbytes are appropriate keys.
3961 All svc_accts which are part of this package have their values reset.
3966 my ($self, $valueref, %opt) = @_;
3968 #only svc_acct can set_usage for now
3969 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
3970 my $svc_x = $cust_svc->svc_x;
3971 $svc_x->set_usage($valueref, %opt)
3972 if $svc_x->can("set_usage");
3976 =item recharge USAGE_VALUE_HASHREF
3978 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
3979 to which they should be set (see L<FS::svc_acct>). Currently seconds,
3980 upbytes, downbytes, and totalbytes are appropriate keys.
3982 All svc_accts which are part of this package have their values incremented.
3987 my ($self, $valueref) = @_;
3989 #only svc_acct can set_usage for now
3990 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
3991 my $svc_x = $cust_svc->svc_x;
3992 $svc_x->recharge($valueref)
3993 if $svc_x->can("recharge");
3997 =item apply_usageprice
4001 sub apply_usageprice {
4004 my $oldAutoCommit = $FS::UID::AutoCommit;
4005 local $FS::UID::AutoCommit = 0;
4010 foreach my $cust_pkg_usageprice ( $self->cust_pkg_usageprice ) {
4011 $error ||= $cust_pkg_usageprice->apply;
4015 $dbh->rollback if $oldAutoCommit;
4016 die "error applying part_pkg_usageprice add-ons, pkgnum ". $self->pkgnum.
4019 $dbh->commit if $oldAutoCommit;
4025 =item cust_pkg_discount
4027 =item cust_pkg_discount_active
4031 sub cust_pkg_discount_active {
4033 grep { $_->status eq 'active' } $self->cust_pkg_discount;
4036 =item cust_pkg_usage
4038 Returns a list of all voice usage counters attached to this package.
4040 =item apply_usage OPTIONS
4042 Takes the following options:
4043 - cdr: a call detail record (L<FS::cdr>)
4044 - rate_detail: the rate determined for this call (L<FS::rate_detail>)
4045 - minutes: the maximum number of minutes to be charged
4047 Finds available usage minutes for a call of this class, and subtracts
4048 up to that many minutes from the usage pool. If the usage pool is empty,
4049 and the C<cdr-minutes_priority> global config option is set, minutes may
4050 be taken from other calls as well. Either way, an allocation record will
4051 be created (L<FS::cdr_cust_pkg_usage>) and this method will return the
4052 number of minutes of usage applied to the call.
4057 my ($self, %opt) = @_;
4058 my $cdr = $opt{cdr};
4059 my $rate_detail = $opt{rate_detail};
4060 my $minutes = $opt{minutes};
4061 my $classnum = $rate_detail->classnum;
4062 my $pkgnum = $self->pkgnum;
4063 my $custnum = $self->custnum;
4065 my $oldAutoCommit = $FS::UID::AutoCommit;
4066 local $FS::UID::AutoCommit = 0;
4069 my $order = FS::Conf->new->config('cdr-minutes_priority');
4073 $is_classnum = ' part_pkg_usage_class.classnum = '.$classnum;
4075 $is_classnum = ' part_pkg_usage_class.classnum IS NULL';
4077 my @usage_recs = qsearch({
4078 'table' => 'cust_pkg_usage',
4079 'addl_from' => ' JOIN part_pkg_usage USING (pkgusagepart)'.
4080 ' JOIN cust_pkg USING (pkgnum)'.
4081 ' JOIN part_pkg_usage_class USING (pkgusagepart)',
4082 'select' => 'cust_pkg_usage.*',
4083 'extra_sql' => " WHERE ( cust_pkg.pkgnum = $pkgnum OR ".
4084 " ( cust_pkg.custnum = $custnum AND ".
4085 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4086 $is_classnum . ' AND '.
4087 " cust_pkg_usage.minutes > 0",
4088 'order_by' => " ORDER BY priority ASC",
4091 my $orig_minutes = $minutes;
4093 while (!$error and $minutes > 0 and @usage_recs) {
4094 my $cust_pkg_usage = shift @usage_recs;
4095 $cust_pkg_usage->select_for_update;
4096 my $cdr_cust_pkg_usage = FS::cdr_cust_pkg_usage->new({
4097 pkgusagenum => $cust_pkg_usage->pkgusagenum,
4098 acctid => $cdr->acctid,
4099 minutes => min($cust_pkg_usage->minutes, $minutes),
4101 $cust_pkg_usage->set('minutes',
4102 $cust_pkg_usage->minutes - $cdr_cust_pkg_usage->minutes
4104 $error = $cust_pkg_usage->replace || $cdr_cust_pkg_usage->insert;
4105 $minutes -= $cdr_cust_pkg_usage->minutes;
4107 if ( $order and $minutes > 0 and !$error ) {
4108 # then try to steal minutes from another call
4110 'table' => 'cdr_cust_pkg_usage',
4111 'addl_from' => ' JOIN cust_pkg_usage USING (pkgusagenum)'.
4112 ' JOIN part_pkg_usage USING (pkgusagepart)'.
4113 ' JOIN cust_pkg USING (pkgnum)'.
4114 ' JOIN part_pkg_usage_class USING (pkgusagepart)'.
4115 ' JOIN cdr USING (acctid)',
4116 'select' => 'cdr_cust_pkg_usage.*',
4117 'extra_sql' => " WHERE cdr.freesidestatus = 'rated' AND ".
4118 " ( cust_pkg.pkgnum = $pkgnum OR ".
4119 " ( cust_pkg.custnum = $custnum AND ".
4120 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4121 " part_pkg_usage_class.classnum = $classnum",
4122 'order_by' => ' ORDER BY part_pkg_usage.priority ASC',
4124 if ( $order eq 'time' ) {
4125 # find CDRs that are using minutes, but have a later startdate
4127 my $startdate = $cdr->startdate;
4128 if ($startdate !~ /^\d+$/) {
4129 die "bad cdr startdate '$startdate'";
4131 $search{'extra_sql'} .= " AND cdr.startdate > $startdate";
4132 # minimize needless reshuffling
4133 $search{'order_by'} .= ', cdr.startdate DESC';
4135 # XXX may not work correctly with rate_time schedules. Could
4136 # fix this by storing ratedetailnum in cdr_cust_pkg_usage, I
4138 $search{'addl_from'} .=
4139 ' JOIN rate_detail'.
4140 ' ON (cdr.rated_ratedetailnum = rate_detail.ratedetailnum)';
4141 if ( $order eq 'rate_high' ) {
4142 $search{'extra_sql'} .= ' AND rate_detail.min_charge < '.
4143 $rate_detail->min_charge;
4144 $search{'order_by'} .= ', rate_detail.min_charge ASC';
4145 } elsif ( $order eq 'rate_low' ) {
4146 $search{'extra_sql'} .= ' AND rate_detail.min_charge > '.
4147 $rate_detail->min_charge;
4148 $search{'order_by'} .= ', rate_detail.min_charge DESC';
4150 # this should really never happen
4151 die "invalid cdr-minutes_priority value '$order'\n";
4154 my @cdr_usage_recs = qsearch(\%search);
4156 while (!$error and @cdr_usage_recs and $minutes > 0) {
4157 my $cdr_cust_pkg_usage = shift @cdr_usage_recs;
4158 my $cust_pkg_usage = $cdr_cust_pkg_usage->cust_pkg_usage;
4159 my $old_cdr = $cdr_cust_pkg_usage->cdr;
4160 $reproc_cdrs{$old_cdr->acctid} = $old_cdr;
4161 $cdr_cust_pkg_usage->select_for_update;
4162 $old_cdr->select_for_update;
4163 $cust_pkg_usage->select_for_update;
4164 # in case someone else stole the usage from this CDR
4165 # while waiting for the lock...
4166 next if $old_cdr->acctid != $cdr_cust_pkg_usage->acctid;
4167 # steal the usage allocation and flag the old CDR for reprocessing
4168 $cdr_cust_pkg_usage->set('acctid', $cdr->acctid);
4169 # if the allocation is more minutes than we need, adjust it...
4170 my $delta = $cdr_cust_pkg_usage->minutes - $minutes;
4172 $cdr_cust_pkg_usage->set('minutes', $minutes);
4173 $cust_pkg_usage->set('minutes', $cust_pkg_usage->minutes + $delta);
4174 $error = $cust_pkg_usage->replace;
4176 #warn 'CDR '.$cdr->acctid . ' stealing allocation '.$cdr_cust_pkg_usage->cdrusagenum.' from CDR '.$old_cdr->acctid."\n";
4177 $error ||= $cdr_cust_pkg_usage->replace;
4178 # deduct the stolen minutes
4179 $minutes -= $cdr_cust_pkg_usage->minutes;
4181 # after all minute-stealing is done, reset the affected CDRs
4182 foreach (values %reproc_cdrs) {
4183 $error ||= $_->set_status('');
4184 # XXX or should we just call $cdr->rate right here?
4185 # it's not like we can create a loop this way, since the min_charge
4186 # or call time has to go monotonically in one direction.
4187 # we COULD get some very deep recursions going, though...
4189 } # if $order and $minutes
4192 die "error applying included minutes\npkgnum ".$self->pkgnum.", class $classnum, acctid ".$cdr->acctid."\n$error\n"
4194 $dbh->commit if $oldAutoCommit;
4195 return $orig_minutes - $minutes;
4199 =item supplemental_pkgs
4201 Returns a list of all packages supplemental to this one.
4205 sub supplemental_pkgs {
4207 qsearch('cust_pkg', { 'main_pkgnum' => $self->pkgnum });
4212 Returns the package that this one is supplemental to, if any.
4218 if ( $self->main_pkgnum ) {
4219 return FS::cust_pkg->by_key($self->main_pkgnum);
4226 =head1 CLASS METHODS
4232 Returns an SQL expression identifying recurring packages.
4236 sub recurring_sql { "
4237 '0' != ( select freq from part_pkg
4238 where cust_pkg.pkgpart = part_pkg.pkgpart )
4243 Returns an SQL expression identifying one-time packages.
4248 '0' = ( select freq from part_pkg
4249 where cust_pkg.pkgpart = part_pkg.pkgpart )
4254 Returns an SQL expression identifying ordered packages (recurring packages not
4260 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
4265 Returns an SQL expression identifying active packages.
4270 $_[0]->recurring_sql. "
4271 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4272 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4273 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4276 =item not_yet_billed_sql
4278 Returns an SQL expression identifying packages which have not yet been billed.
4282 sub not_yet_billed_sql { "
4283 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4284 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4285 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4290 Returns an SQL expression identifying inactive packages (one-time packages
4291 that are otherwise unsuspended/uncancelled).
4295 sub inactive_sql { "
4296 ". $_[0]->onetime_sql(). "
4297 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4298 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4299 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4304 Returns an SQL expression identifying on-hold packages.
4309 #$_[0]->recurring_sql(). ' AND '.
4311 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4312 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4313 AND ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4320 Returns an SQL expression identifying suspended packages.
4324 sub suspended_sql { susp_sql(@_); }
4326 #$_[0]->recurring_sql(). ' AND '.
4328 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4329 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4330 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4337 Returns an SQL exprression identifying cancelled packages.
4341 sub cancelled_sql { cancel_sql(@_); }
4343 #$_[0]->recurring_sql(). ' AND '.
4344 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
4349 Returns an SQL expression to give the package status as a string.
4355 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
4356 WHEN ( cust_pkg.susp IS NOT NULL AND cust_pkg.setup IS NULL ) THEN 'on hold'
4357 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
4358 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
4359 WHEN ".onetime_sql()." THEN 'one-time charge'
4366 Returns a list of two package counts. The first is a count of packages
4367 based on the supplied criteria and the second is the count of residential
4368 packages with those same criteria. Criteria are specified as in the search
4374 my ($class, $params) = @_;
4376 my $sql_query = $class->search( $params );
4378 my $count_sql = delete($sql_query->{'count_query'});
4379 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
4380 or die "couldn't parse count_sql";
4382 my $count_sth = dbh->prepare($count_sql)
4383 or die "Error preparing $count_sql: ". dbh->errstr;
4385 or die "Error executing $count_sql: ". $count_sth->errstr;
4386 my $count_arrayref = $count_sth->fetchrow_arrayref;
4388 return ( @$count_arrayref );
4392 =item tax_locationnum_sql
4394 Returns an SQL expression for the tax location for a package, based
4395 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
4399 sub tax_locationnum_sql {
4400 my $conf = FS::Conf->new;
4401 if ( $conf->exists('tax-pkg_address') ) {
4402 'cust_pkg.locationnum';
4404 elsif ( $conf->exists('tax-ship_address') ) {
4405 'cust_main.ship_locationnum';
4408 'cust_main.bill_locationnum';
4414 Returns a list: the first item is an SQL fragment identifying matching
4415 packages/customers via location (taking into account shipping and package
4416 address taxation, if enabled), and subsequent items are the parameters to
4417 substitute for the placeholders in that fragment.
4422 my($class, %opt) = @_;
4423 my $ornull = $opt{'ornull'};
4425 my $conf = new FS::Conf;
4427 # '?' placeholders in _location_sql_where
4428 my $x = $ornull ? 3 : 2;
4439 if ( $conf->exists('tax-ship_address') ) {
4442 ( ( ship_last IS NULL OR ship_last = '' )
4443 AND ". _location_sql_where('cust_main', '', $ornull ). "
4445 OR ( ship_last IS NOT NULL AND ship_last != ''
4446 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
4449 # AND payby != 'COMP'
4451 @main_param = ( @bill_param, @bill_param );
4455 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
4456 @main_param = @bill_param;
4462 if ( $conf->exists('tax-pkg_address') ) {
4464 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
4467 ( cust_pkg.locationnum IS NULL AND $main_where )
4468 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
4471 @param = ( @main_param, @bill_param );
4475 $where = $main_where;
4476 @param = @main_param;
4484 #subroutine, helper for location_sql
4485 sub _location_sql_where {
4487 my $prefix = @_ ? shift : '';
4488 my $ornull = @_ ? shift : '';
4490 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
4492 $ornull = $ornull ? ' OR ? IS NULL ' : '';
4494 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
4495 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
4496 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
4498 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
4500 # ( $table.${prefix}city = ? $or_empty_city $ornull )
4502 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4503 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4504 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
4505 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
4506 AND $table.${prefix}country = ?
4511 my( $self, $what ) = @_;
4513 my $what_show_zero = $what. '_show_zero';
4514 length($self->$what_show_zero())
4515 ? ($self->$what_show_zero() eq 'Y')
4516 : $self->part_pkg->$what_show_zero();
4523 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
4525 CUSTNUM is a customer (see L<FS::cust_main>)
4527 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
4528 L<FS::part_pkg>) to order for this customer. Duplicates are of course
4531 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
4532 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
4533 new billing items. An error is returned if this is not possible (see
4534 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
4537 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
4538 newly-created cust_pkg objects.
4540 REFNUM, if specified, will specify the FS::pkg_referral record to be created
4541 and inserted. Multiple FS::pkg_referral records can be created by
4542 setting I<refnum> to an array reference of refnums or a hash reference with
4543 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
4544 record will be created corresponding to cust_main.refnum.
4549 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
4551 my $conf = new FS::Conf;
4553 # Transactionize this whole mess
4554 my $oldAutoCommit = $FS::UID::AutoCommit;
4555 local $FS::UID::AutoCommit = 0;
4559 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
4560 # return "Customer not found: $custnum" unless $cust_main;
4562 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
4565 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
4568 my $change = scalar(@old_cust_pkg) != 0;
4571 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
4573 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
4574 " to pkgpart ". $pkgparts->[0]. "\n"
4577 my $err_or_cust_pkg =
4578 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
4579 'refnum' => $refnum,
4582 unless (ref($err_or_cust_pkg)) {
4583 $dbh->rollback if $oldAutoCommit;
4584 return $err_or_cust_pkg;
4587 push @$return_cust_pkg, $err_or_cust_pkg;
4588 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4593 # Create the new packages.
4594 foreach my $pkgpart (@$pkgparts) {
4596 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
4598 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
4599 pkgpart => $pkgpart,
4603 $error = $cust_pkg->insert( 'change' => $change );
4604 push @$return_cust_pkg, $cust_pkg;
4606 foreach my $link ($cust_pkg->part_pkg->supp_part_pkg_link) {
4607 my $supp_pkg = FS::cust_pkg->new({
4608 custnum => $custnum,
4609 pkgpart => $link->dst_pkgpart,
4611 main_pkgnum => $cust_pkg->pkgnum,
4614 $error ||= $supp_pkg->insert( 'change' => $change );
4615 push @$return_cust_pkg, $supp_pkg;
4619 $dbh->rollback if $oldAutoCommit;
4624 # $return_cust_pkg now contains refs to all of the newly
4627 # Transfer services and cancel old packages.
4628 foreach my $old_pkg (@old_cust_pkg) {
4630 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
4633 foreach my $new_pkg (@$return_cust_pkg) {
4634 $error = $old_pkg->transfer($new_pkg);
4635 if ($error and $error == 0) {
4636 # $old_pkg->transfer failed.
4637 $dbh->rollback if $oldAutoCommit;
4642 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
4643 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
4644 foreach my $new_pkg (@$return_cust_pkg) {
4645 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
4646 if ($error and $error == 0) {
4647 # $old_pkg->transfer failed.
4648 $dbh->rollback if $oldAutoCommit;
4655 # Transfers were successful, but we went through all of the
4656 # new packages and still had services left on the old package.
4657 # We can't cancel the package under the circumstances, so abort.
4658 $dbh->rollback if $oldAutoCommit;
4659 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
4661 $error = $old_pkg->cancel( quiet=>1 );
4667 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4671 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
4673 A bulk change method to change packages for multiple customers.
4675 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
4676 L<FS::part_pkg>) to order for each customer. Duplicates are of course
4679 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
4680 replace. The services (see L<FS::cust_svc>) are moved to the
4681 new billing items. An error is returned if this is not possible (see
4684 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
4685 newly-created cust_pkg objects.
4690 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
4692 # Transactionize this whole mess
4693 my $oldAutoCommit = $FS::UID::AutoCommit;
4694 local $FS::UID::AutoCommit = 0;
4698 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
4701 while(scalar(@old_cust_pkg)) {
4703 my $custnum = $old_cust_pkg[0]->custnum;
4704 my (@remove) = map { $_->pkgnum }
4705 grep { $_->custnum == $custnum } @old_cust_pkg;
4706 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
4708 my $error = order $custnum, $pkgparts, \@remove, \@return;
4710 push @errors, $error
4712 push @$return_cust_pkg, @return;
4715 if (scalar(@errors)) {
4716 $dbh->rollback if $oldAutoCommit;
4717 return join(' / ', @errors);
4720 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4724 # Used by FS::Upgrade to migrate to a new database.
4725 sub _upgrade_data { # class method
4726 my ($class, %opts) = @_;
4727 $class->_upgrade_otaker(%opts);
4729 # RT#10139, bug resulting in contract_end being set when it shouldn't
4730 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
4731 # RT#10830, bad calculation of prorate date near end of year
4732 # the date range for bill is December 2009, and we move it forward
4733 # one year if it's before the previous bill date (which it should
4735 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
4736 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
4737 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
4738 # RT6628, add order_date to cust_pkg
4739 'update cust_pkg set order_date = (select history_date from h_cust_pkg
4740 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
4741 history_action = \'insert\') where order_date is null',
4743 foreach my $sql (@statements) {
4744 my $sth = dbh->prepare($sql);
4745 $sth->execute or die $sth->errstr;
4748 # RT31194: supplemental package links that are deleted don't clean up
4750 my @pkglinknums = qsearch({
4751 'select' => 'DISTINCT cust_pkg.pkglinknum',
4752 'table' => 'cust_pkg',
4753 'addl_from' => ' LEFT JOIN part_pkg_link USING (pkglinknum) ',
4754 'extra_sql' => ' WHERE cust_pkg.pkglinknum IS NOT NULL
4755 AND part_pkg_link.pkglinknum IS NULL',
4757 foreach (@pkglinknums) {
4758 my $pkglinknum = $_->pkglinknum;
4759 warn "cleaning part_pkg_link #$pkglinknum\n";
4760 my $part_pkg_link = FS::part_pkg_link->new({pkglinknum => $pkglinknum});
4761 my $error = $part_pkg_link->remove_linked;
4762 die $error if $error;
4770 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
4772 In sub order, the @pkgparts array (passed by reference) is clobbered.
4774 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
4775 method to pass dates to the recur_prog expression, it should do so.
4777 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
4778 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
4779 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
4780 configuration values. Probably need a subroutine which decides what to do
4781 based on whether or not we've fetched the user yet, rather than a hash. See
4782 FS::UID and the TODO.
4784 Now that things are transactional should the check in the insert method be
4789 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
4790 L<FS::pkg_svc>, schema.html from the base documentation