2 use base qw( FS::cust_pkg::Search FS::cust_pkg::API
3 FS::otaker_Mixin FS::cust_main_Mixin FS::Sales_Mixin
4 FS::contact_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common
10 use Scalar::Util qw( blessed );
11 use List::Util qw(min max);
13 use Time::Local qw( timelocal timelocal_nocheck );
15 use FS::UID qw( dbh driver_name );
16 use FS::Record qw( qsearch qsearchs fields );
22 use FS::cust_location;
24 use FS::cust_bill_pkg;
25 use FS::cust_pkg_detail;
26 use FS::cust_pkg_usage;
27 use FS::cdr_cust_pkg_usage;
32 use FS::cust_pkg_reason;
34 use FS::cust_pkg_usageprice;
35 use FS::cust_pkg_discount;
41 # temporary fix; remove this once (un)suspend admin notices are cleaned up
42 use FS::Misc qw(send_email);
44 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
46 # because they load configuration by setting FS::UID::callback (see TODO)
52 # for sending cancel emails in sub cancel
55 our ($disable_agentcheck, $DEBUG, $me, $import) = (0, 0, '[FS::cust_pkg]', 0);
57 our $upgrade = 0; #go away after setup+start dates cleaned up for old customers
59 our $cache_enabled = 0;
62 my( $self, $hashref ) = @_;
63 if ( $cache_enabled && $hashref->{'pkg'} && $hashref->{'plan'} ) {
64 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
70 my ( $hashref, $cache ) = @_;
71 # #if ( $hashref->{'pkgpart'} ) {
72 # if ( $hashref->{'pkg'} ) {
73 # # #@{ $self->{'_pkgnum'} } = ();
74 # # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
75 # # $self->{'_pkgpart'} = $subcache;
76 # # #push @{ $self->{'_pkgnum'} },
77 # # FS::part_pkg->new_or_cached($hashref, $subcache);
78 # $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
80 if ( exists $hashref->{'svcnum'} ) {
81 #@{ $self->{'_pkgnum'} } = ();
82 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
83 $self->{'_svcnum'} = $subcache;
84 #push @{ $self->{'_pkgnum'} },
85 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
91 FS::cust_pkg - Object methods for cust_pkg objects
97 $record = new FS::cust_pkg \%hash;
98 $record = new FS::cust_pkg { 'column' => 'value' };
100 $error = $record->insert;
102 $error = $new_record->replace($old_record);
104 $error = $record->delete;
106 $error = $record->check;
108 $error = $record->cancel;
110 $error = $record->suspend;
112 $error = $record->unsuspend;
114 $part_pkg = $record->part_pkg;
116 @labels = $record->labels;
118 $seconds = $record->seconds_since($timestamp);
120 #bulk cancel+order... perhaps slightly deprecated, only used by the bulk
121 # cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
122 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
123 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
127 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
128 inherits from FS::Record. The following fields are currently supported:
134 Primary key (assigned automatically for new billing items)
138 Customer (see L<FS::cust_main>)
142 Billing item definition (see L<FS::part_pkg>)
146 Optional link to package location (see L<FS::location>)
150 date package was ordered (also remains same on changes)
162 date (next bill date)
190 order taker (see L<FS::access_user>)
194 If not set, defaults to 1
198 Date of change from previous package
208 =item change_locationnum
216 The pkgnum of the package that this package is supplemental to, if any.
220 The package link (L<FS::part_pkg_link>) that defines this supplemental
221 package, if it is one.
223 =item change_to_pkgnum
225 The pkgnum of the package this one will be "changed to" in the future
226 (on its expiration date).
230 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
231 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
232 L<Time::Local> and L<Date::Parse> for conversion functions.
240 Create a new billing item. To add the item to the database, see L<"insert">.
244 sub table { 'cust_pkg'; }
245 sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum }
246 sub cust_unlinked_msg {
248 "WARNING: can't find cust_main.custnum ". $self->custnum.
249 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
252 =item set_initial_timers
254 If required by the package definition, sets any automatic expire, adjourn,
255 or contract_end timers to some number of months after the start date
256 (or setup date, if the package has already been setup). If the package has
257 a delayed setup fee after a period of "free days", will also set the
258 start date to the end of that period.
260 If the package has an automatic transfer rule (C<change_to_pkgnum>), then
261 this will also order the package and set its start date.
265 sub set_initial_timers {
267 my $part_pkg = $self->part_pkg;
268 my $start = $self->start_date || $self->setup || time;
270 foreach my $action ( qw(expire adjourn contract_end) ) {
271 my $months = $part_pkg->get("${action}_months");
272 if($months and !$self->get($action)) {
273 $self->set($action, $part_pkg->add_freq($start, $months) );
277 # if this package has an expire date and a change_to_pkgpart, set automatic
279 # (but don't call change_later, as that would call $self->replace, and we're
280 # probably in the middle of $self->insert right now)
281 if ( $part_pkg->expire_months and $part_pkg->change_to_pkgpart ) {
282 if ( $self->change_to_pkgnum ) {
283 # this can happen if a package is ordered on hold, scheduled for a
284 # future change _while on hold_, and then released from hold, causing
285 # the automatic transfer to schedule.
287 # what's correct behavior in that case? I think it's to disallow
288 # future-changing an on-hold package that has an automatic transfer.
289 # but if we DO get into this situation, let the manual package change
291 warn "pkgnum ".$self->pkgnum.": manual future package change blocks ".
292 "automatic transfer.\n";
294 my $change_to = FS::cust_pkg->new( {
295 start_date => $self->get('expire'),
296 pkgpart => $part_pkg->change_to_pkgpart,
297 map { $_ => $self->get($_) }
298 qw( custnum locationnum quantity refnum salesnum contract_end )
300 my $error = $change_to->insert;
302 return $error if $error;
303 $self->set('change_to_pkgnum', $change_to->pkgnum);
307 # if this package has "free days" and delayed setup fee, then
308 # set start date that many days in the future.
309 # (this should have been set in the UI, but enforce it here)
310 if ( $part_pkg->option('free_days',1)
311 && $part_pkg->option('delay_setup',1)
314 $self->start_date( $part_pkg->default_start_date );
320 =item insert [ OPTION => VALUE ... ]
322 Adds this billing item to the database ("Orders" the item). If there is an
323 error, returns the error, otherwise returns false.
325 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
326 will be used to look up the package definition and agent restrictions will be
329 If the additional field I<refnum> is defined, an FS::pkg_referral record will
330 be created and inserted. Multiple FS::pkg_referral records can be created by
331 setting I<refnum> to an array reference of refnums or a hash reference with
332 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
333 record will be created corresponding to cust_main.refnum.
335 If the additional field I<cust_pkg_usageprice> is defined, it will be treated
336 as an arrayref of FS::cust_pkg_usageprice objects, which will be inserted.
337 (Note that this field cannot be set with a usual ->cust_pkg_usageprice method.
338 It can be set as part of the hash when creating the object, or with the B<set>
341 The following options are available:
347 If set true, supresses actions that should only be taken for new package
348 orders. (Currently this includes: intro periods when delay_setup is on,
349 auto-adding a 1st start date, auto-adding expiration/adjourn/contract_end dates)
353 cust_pkg_option records will be created
357 a ticket will be added to this customer with this subject
361 an optional queue name for ticket additions
365 Don't check the legality of the package definition. This should be used
366 when performing a package change that doesn't change the pkgpart (i.e.
374 my( $self, %options ) = @_;
376 my $oldAutoCommit = $FS::UID::AutoCommit;
377 local $FS::UID::AutoCommit = 0;
381 $error = $self->check_pkgpart unless $options{'allow_pkgpart'};
383 my $part_pkg = $self->part_pkg;
385 if ( ! $import && ! $options{'change'} ) {
387 # set order date to now
388 $self->order_date(time) unless ($import && $self->order_date);
390 # if the package def says to start only on the first of the month:
391 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
392 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
393 $mon += 1 unless $mday == 1;
394 until ( $mon < 12 ) { $mon -= 12; $year++; }
395 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
398 if ($self->susp eq 'now' or $part_pkg->start_on_hold) {
399 # if the package was ordered on hold:
401 # - don't set the start date (it will be started manually)
402 $self->set('susp', $self->order_date);
403 $self->set('start_date', '');
405 # set expire/adjourn/contract_end timers, and free days, if appropriate
406 # and automatic package transfer, which can fail, so capture the result
407 $error = $self->set_initial_timers;
409 } # else this is a package change, and shouldn't have "new package" behavior
411 $error ||= $self->SUPER::insert($options{options} ? %{$options{options}} : ());
413 $dbh->rollback if $oldAutoCommit;
417 $self->refnum($self->cust_main->refnum) unless $self->refnum;
418 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
419 $self->process_m2m( 'link_table' => 'pkg_referral',
420 'target_table' => 'part_referral',
421 'params' => $self->refnum,
424 if ( $self->hashref->{cust_pkg_usageprice} ) {
425 for my $cust_pkg_usageprice ( @{ $self->hashref->{cust_pkg_usageprice} } ) {
426 $cust_pkg_usageprice->pkgnum( $self->pkgnum );
427 my $error = $cust_pkg_usageprice->insert;
429 $dbh->rollback if $oldAutoCommit;
435 if ( $self->setup_discountnum || $self->recur_discountnum ) {
436 my $error = $self->insert_discount();
438 $dbh->rollback if $oldAutoCommit;
443 my $conf = new FS::Conf;
445 if ($self->locationnum) {
447 map qsearch( 'part_export', {exportnum=>$_} ),
448 $conf->config('cust_location-exports'); #, $agentnum
450 foreach my $part_export ( @part_export ) {
451 my $error = $part_export->export_pkg_location($self); #, @$export_args);
453 $dbh->rollback if $oldAutoCommit;
454 return "exporting to ". $part_export->exporttype.
455 " (transaction rolled back): $error";
460 if ( ! $import && $conf->config('ticket_system') && $options{ticket_subject} ) {
462 #this init stuff is still inefficient, but at least its limited to
463 # the small number (any?) folks using ticket emailing on pkg order
466 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
473 use FS::TicketSystem;
474 FS::TicketSystem->init();
476 my $q = new RT::Queue($RT::SystemUser);
477 $q->Load($options{ticket_queue}) if $options{ticket_queue};
478 my $t = new RT::Ticket($RT::SystemUser);
479 my $mime = new MIME::Entity;
480 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
481 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
482 Subject => $options{ticket_subject},
485 $t->AddLink( Type => 'MemberOf',
486 Target => 'freeside://freeside/cust_main/'. $self->custnum,
490 if (! $import && $conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
491 my $queue = new FS::queue {
492 'job' => 'FS::cust_main::queueable_print',
494 $error = $queue->insert(
495 'custnum' => $self->custnum,
496 'template' => 'welcome_letter',
500 warn "can't send welcome letter: $error";
505 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
512 This method now works but you probably shouldn't use it.
514 You don't want to delete packages, because there would then be no record
515 the customer ever purchased the package. Instead, see the cancel method and
516 hide cancelled packages.
520 # this is still used internally to abort future package changes, so it
526 # The following foreign keys to cust_pkg are not cleaned up here, and will
527 # cause package deletion to fail:
529 # cust_credit.pkgnum and commission_pkgnum (and cust_credit_void)
530 # cust_credit_bill.pkgnum
531 # cust_pay_pending.pkgnum
532 # cust_pay.pkgnum (and cust_pay_void)
533 # cust_bill_pay.pkgnum (wtf, shouldn't reference pkgnum)
534 # cust_pkg_usage.pkgnum
535 # cust_pkg.uncancel_pkgnum, change_pkgnum, main_pkgnum, and change_to_pkgnum
537 # cust_svc is handled by canceling the package before deleting it
538 # cust_pkg_option is handled via option_Common
540 my $oldAutoCommit = $FS::UID::AutoCommit;
541 local $FS::UID::AutoCommit = 0;
544 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
545 my $error = $cust_pkg_discount->delete;
547 $dbh->rollback if $oldAutoCommit;
551 #cust_bill_pkg_discount?
553 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
554 my $error = $cust_pkg_detail->delete;
556 $dbh->rollback if $oldAutoCommit;
561 foreach my $cust_pkg_reason (
563 'table' => 'cust_pkg_reason',
564 'hashref' => { 'pkgnum' => $self->pkgnum },
568 my $error = $cust_pkg_reason->delete;
570 $dbh->rollback if $oldAutoCommit;
575 foreach my $pkg_referral ( $self->pkg_referral ) {
576 my $error = $pkg_referral->delete;
578 $dbh->rollback if $oldAutoCommit;
583 my $error = $self->SUPER::delete(@_);
585 $dbh->rollback if $oldAutoCommit;
589 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
595 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
597 Replaces the OLD_RECORD with this one in the database. If there is an error,
598 returns the error, otherwise returns false.
600 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
602 Changing pkgpart may have disasterous effects. See the order subroutine.
604 setup and bill are normally updated by calling the bill method of a customer
605 object (see L<FS::cust_main>).
607 suspend is normally updated by the suspend and unsuspend methods.
609 cancel is normally updated by the cancel method (and also the order subroutine
612 Available options are:
618 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
622 the access_user (see L<FS::access_user>) providing the reason
626 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
635 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
640 ( ref($_[0]) eq 'HASH' )
644 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
645 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
648 #return "Can't change setup once it exists!"
649 # if $old->getfield('setup') &&
650 # $old->getfield('setup') != $new->getfield('setup');
652 #some logic for bill, susp, cancel?
654 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
656 my $oldAutoCommit = $FS::UID::AutoCommit;
657 local $FS::UID::AutoCommit = 0;
660 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
661 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
662 my $error = $new->insert_reason(
663 'reason' => $options->{'reason'},
664 'date' => $new->$method,
666 'reason_otaker' => $options->{'reason_otaker'},
669 dbh->rollback if $oldAutoCommit;
670 return "Error inserting cust_pkg_reason: $error";
675 #save off and freeze RADIUS attributes for any associated svc_acct records
677 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
679 #also check for specific exports?
680 # to avoid spurious modify export events
681 @svc_acct = map { $_->svc_x }
682 grep { $_->part_svc->svcdb eq 'svc_acct' }
685 $_->snapshot foreach @svc_acct;
689 my $error = $new->export_pkg_change($old)
690 || $new->SUPER::replace( $old,
692 ? $options->{options}
696 $dbh->rollback if $oldAutoCommit;
700 #for prepaid packages,
701 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
702 foreach my $old_svc_acct ( @svc_acct ) {
703 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
705 $new_svc_acct->replace( $old_svc_acct,
706 'depend_jobnum' => $options->{depend_jobnum},
709 $dbh->rollback if $oldAutoCommit;
714 # also run exports if removing locationnum?
715 # doesn't seem to happen, and we don't export blank locationnum on insert...
716 if ($new->locationnum and ($new->locationnum != $old->locationnum)) {
717 my $conf = new FS::Conf;
719 map qsearch( 'part_export', {exportnum=>$_} ),
720 $conf->config('cust_location-exports'); #, $agentnum
722 foreach my $part_export ( @part_export ) {
723 my $error = $part_export->export_pkg_location($new); #, @$export_args);
725 $dbh->rollback if $oldAutoCommit;
726 return "exporting to ". $part_export->exporttype.
727 " (transaction rolled back): $error";
732 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
739 Checks all fields to make sure this is a valid billing item. If there is an
740 error, returns the error, otherwise returns false. Called by the insert and
748 if ( !$self->locationnum or $self->locationnum == -1 ) {
749 $self->set('locationnum', $self->cust_main->ship_locationnum);
753 $self->ut_numbern('pkgnum')
754 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
755 || $self->ut_numbern('pkgpart')
756 || $self->ut_foreign_keyn('contactnum', 'contact', 'contactnum' )
757 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
758 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
759 || $self->ut_numbern('quantity')
760 || $self->ut_numbern('start_date')
761 || $self->ut_numbern('setup')
762 || $self->ut_numbern('bill')
763 || $self->ut_numbern('susp')
764 || $self->ut_numbern('cancel')
765 || $self->ut_numbern('adjourn')
766 || $self->ut_numbern('resume')
767 || $self->ut_numbern('expire')
768 || $self->ut_numbern('dundate')
769 || $self->ut_flag('no_auto', [ '', 'Y' ])
770 || $self->ut_flag('waive_setup', [ '', 'Y' ])
771 || $self->ut_flag('separate_bill')
772 || $self->ut_textn('agent_pkgid')
773 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
774 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
775 || $self->ut_foreign_keyn('main_pkgnum', 'cust_pkg', 'pkgnum')
776 || $self->ut_foreign_keyn('pkglinknum', 'part_pkg_link', 'pkglinknum')
777 || $self->ut_foreign_keyn('change_to_pkgnum', 'cust_pkg', 'pkgnum')
779 return $error if $error;
781 return "A package with both start date (future start) and setup date (already started) will never bill"
782 if $self->start_date && $self->setup && ! $upgrade;
784 return "A future unsuspend date can only be set for a package with a suspend date"
785 if $self->resume and !$self->susp and !$self->adjourn;
787 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
794 Check the pkgpart to make sure it's allowed with the reg_code and/or
795 promo_code of the package (if present) and with the customer's agent.
796 Called from C<insert>, unless we are doing a package change that doesn't
804 # my $error = $self->ut_numbern('pkgpart'); # already done
807 if ( $self->reg_code ) {
809 unless ( grep { $self->pkgpart == $_->pkgpart }
810 map { $_->reg_code_pkg }
811 qsearchs( 'reg_code', { 'code' => $self->reg_code,
812 'agentnum' => $self->cust_main->agentnum })
814 return "Unknown registration code";
817 } elsif ( $self->promo_code ) {
820 qsearchs('part_pkg', {
821 'pkgpart' => $self->pkgpart,
822 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
824 return 'Unknown promotional code' unless $promo_part_pkg;
828 unless ( $disable_agentcheck ) {
830 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
831 return "agent ". $agent->agentnum. ':'. $agent->agent.
832 " can't purchase pkgpart ". $self->pkgpart
833 unless $agent->pkgpart_hashref->{ $self->pkgpart }
834 || $agent->agentnum == $self->part_pkg->agentnum;
837 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
838 return $error if $error;
846 =item cancel [ OPTION => VALUE ... ]
848 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
849 in this package, then cancels the package itself (sets the cancel field to
852 Available options are:
856 =item quiet - can be set true to supress email cancellation notices.
858 =item time - can be set to cancel the package based on a specific future or
859 historical date. Using time ensures that the remaining amount is calculated
860 correctly. Note however that this is an immediate cancel and just changes
861 the date. You are PROBABLY looking to expire the account instead of using
864 =item reason - can be set to a cancellation reason (see L<FS:reason>),
865 either a reasonnum of an existing reason, or passing a hashref will create
866 a new reason. The hashref should have the following keys: typenum - Reason
867 type (see L<FS::reason_type>, reason - Text of the new reason.
869 =item date - can be set to a unix style timestamp to specify when to
872 =item nobill - can be set true to skip billing if it might otherwise be done.
874 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
875 not credit it. This must be set (by change()) when changing the package
876 to a different pkgpart or location, and probably shouldn't be in any other
877 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
880 =item no_delay_cancel - prevents delay_cancel behavior
881 no matter what other options say, for use when changing packages (or any
882 other time you're really sure you want an immediate cancel)
886 If there is an error, returns the error, otherwise returns false.
890 #NOT DOCUMENTING - this should only be used when calling recursively
891 #=item delay_cancel - for internal use, to allow proper handling of
892 #supplemental packages when the main package is flagged to suspend
893 #before cancelling, probably shouldn't be used otherwise (set the
894 #corresponding package option instead)
897 my( $self, %options ) = @_;
900 # supplemental packages can now be separately canceled, though the UI
901 # shouldn't permit it
903 ## pass all suspend/cancel actions to the main package
904 ## (unless the pkglinknum has been removed, then the link is defunct and
905 ## this package can be canceled on its own)
906 #if ( $self->main_pkgnum and $self->pkglinknum and !$options{'from_main'} ) {
907 # return $self->main_pkg->cancel(%options);
910 my $conf = new FS::Conf;
912 warn "cust_pkg::cancel called with options".
913 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
916 my $oldAutoCommit = $FS::UID::AutoCommit;
917 local $FS::UID::AutoCommit = 0;
920 my $old = $self->select_for_update;
922 if ( $old->get('cancel') || $self->get('cancel') ) {
923 dbh->rollback if $oldAutoCommit;
924 return ""; # no error
927 # XXX possibly set cancel_time to the expire date?
928 my $cancel_time = $options{'time'} || time;
929 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
930 $date = '' if ($date && $date <= $cancel_time); # complain instead?
932 my $delay_cancel = $options{'no_delay_cancel'} ? 0 : $options{'delay_cancel'};
933 if ( !$date && $self->part_pkg->option('delay_cancel',1)
934 && (($self->status eq 'active') || ($self->status eq 'suspended'))
935 && !$options{'no_delay_cancel'}
937 my $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
938 my $expsecs = 60*60*24*$expdays;
939 my $suspfor = $self->susp ? $cancel_time - $self->susp : 0;
940 $expsecs = $expsecs - $suspfor if $suspfor;
941 unless ($expsecs <= 0) { #if it's already been suspended long enough, don't re-suspend
943 $date = $cancel_time + $expsecs;
947 #race condition: usage could be ongoing until unprovisioned
948 #resolved by performing a change package instead (which unprovisions) and
950 if ( !$options{nobill} && !$date ) {
951 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
952 my $copy = $self->new({$self->hash});
954 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
956 'time' => $cancel_time );
957 warn "Error billing during cancel, custnum ".
958 #$self->cust_main->custnum. ": $error"
963 if ( $options{'reason'} ) {
964 $error = $self->insert_reason( 'reason' => $options{'reason'},
965 'action' => $date ? 'expire' : 'cancel',
966 'date' => $date ? $date : $cancel_time,
967 'reason_otaker' => $options{'reason_otaker'},
970 dbh->rollback if $oldAutoCommit;
971 return "Error inserting cust_pkg_reason: $error";
975 my %svc_cancel_opt = ();
976 $svc_cancel_opt{'date'} = $date if $date;
977 foreach my $cust_svc (
980 sort { $a->[1] <=> $b->[1] }
981 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
982 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
984 my $part_svc = $cust_svc->part_svc;
985 next if ( defined($part_svc) and $part_svc->preserve );
986 my $error = $cust_svc->cancel( %svc_cancel_opt );
989 $dbh->rollback if $oldAutoCommit;
990 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
995 # if a reasonnum was passed, get the actual reason object so we can check
999 if ($options{'reason'} =~ /^\d+$/) {
1000 $reason = FS::reason->by_key($options{'reason'});
1004 # credit remaining time if any of these are true:
1005 # - unused_credit => 1 was passed (this happens when canceling a package
1006 # for a package change when unused_credit_change is set)
1007 # - no unused_credit option, and there is a cancel reason, and the cancel
1008 # reason says to credit the package
1009 # - no unused_credit option, and the package definition says to credit the
1010 # package on cancellation
1012 if ( exists($options{'unused_credit'}) ) {
1013 $do_credit = $options{'unused_credit'};
1014 } elsif ( defined($reason) && $reason->unused_credit ) {
1017 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
1020 my $error = $self->credit_remaining('cancel', $cancel_time);
1022 $dbh->rollback if $oldAutoCommit;
1028 my %hash = $self->hash;
1030 $hash{'expire'} = $date;
1031 if ($delay_cancel) {
1032 # just to be sure these are clear
1033 $hash{'adjourn'} = undef;
1034 $hash{'resume'} = undef;
1037 $hash{'cancel'} = $cancel_time;
1039 $hash{'change_custnum'} = $options{'change_custnum'};
1041 # if this is a supplemental package that's lost its part_pkg_link, and it's
1042 # being canceled for real, unlink it completely
1043 if ( !$date and ! $self->pkglinknum ) {
1044 $hash{main_pkgnum} = '';
1047 # if there is a future package change scheduled, unlink from it (like
1048 # abort_change) first, then delete it.
1049 $hash{'change_to_pkgnum'} = '';
1051 # save the package state
1052 my $new = new FS::cust_pkg ( \%hash );
1053 $error = $new->replace( $self, options => { $self->options } );
1055 if ( $self->change_to_pkgnum ) {
1056 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
1057 $error ||= $change_to->cancel('no_delay_cancel' => 1) || $change_to->delete;
1060 $dbh->rollback if $oldAutoCommit;
1064 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1065 $error = $supp_pkg->cancel(%options,
1067 'date' => $date, #in case it got changed by delay_cancel
1068 'delay_cancel' => $delay_cancel,
1071 $dbh->rollback if $oldAutoCommit;
1072 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1076 if ($delay_cancel && !$options{'from_main'}) {
1077 $error = $new->suspend(
1079 'time' => $cancel_time
1084 foreach my $usage ( $self->cust_pkg_usage ) {
1085 $error = $usage->delete;
1087 $dbh->rollback if $oldAutoCommit;
1088 return "deleting usage pools: $error";
1093 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1094 return '' if $date; #no errors
1096 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
1097 if ( !$options{'quiet'} &&
1098 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
1100 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
1103 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
1104 $error = $msg_template->send( 'cust_main' => $self->cust_main,
1105 'object' => $self );
1107 #should this do something on errors?
1114 =item cancel_if_expired [ NOW_TIMESTAMP ]
1116 Cancels this package if its expire date has been reached.
1120 sub cancel_if_expired {
1122 my $time = shift || time;
1123 return '' unless $self->expire && $self->expire <= $time;
1124 my $error = $self->cancel;
1126 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
1127 $self->custnum. ": $error";
1134 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
1135 locationnum, (other fields?). Attempts to re-provision cancelled services
1136 using history information (errors at this stage are not fatal).
1138 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
1140 svc_fatal: service provisioning errors are fatal
1142 svc_errors: pass an array reference, will be filled in with any provisioning errors
1144 main_pkgnum: link the package as a supplemental package of this one. For
1150 my( $self, %options ) = @_;
1152 #in case you try do do $uncancel-date = $cust_pkg->uncacel
1153 return '' unless $self->get('cancel');
1155 if ( $self->main_pkgnum and !$options{'main_pkgnum'} ) {
1156 return $self->main_pkg->uncancel(%options);
1163 my $oldAutoCommit = $FS::UID::AutoCommit;
1164 local $FS::UID::AutoCommit = 0;
1168 # insert the new package
1171 my $cust_pkg = new FS::cust_pkg {
1172 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
1173 bill => ( $options{'bill'} || $self->get('bill') ),
1175 uncancel_pkgnum => $self->pkgnum,
1176 main_pkgnum => ($options{'main_pkgnum'} || ''),
1177 map { $_ => $self->get($_) } qw(
1178 custnum pkgpart locationnum
1180 susp adjourn resume expire start_date contract_end dundate
1181 change_date change_pkgpart change_locationnum
1182 no_auto separate_bill quantity agent_pkgid
1183 recur_show_zero setup_show_zero
1187 my $error = $cust_pkg->insert(
1188 'change' => 1, #supresses any referral credit to a referring customer
1189 'allow_pkgpart' => 1, # allow this even if the package def is disabled
1192 $dbh->rollback if $oldAutoCommit;
1200 #find historical services within this timeframe before the package cancel
1201 # (incompatible with "time" option to cust_pkg->cancel?)
1202 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
1203 # too little? (unprovisioing export delay?)
1204 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
1205 my @h_cust_svc = $self->h_cust_svc( $end, $start );
1208 foreach my $h_cust_svc (@h_cust_svc) {
1209 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
1210 #next unless $h_svc_x; #should this happen?
1211 (my $table = $h_svc_x->table) =~ s/^h_//;
1212 require "FS/$table.pm";
1213 my $class = "FS::$table";
1214 my $svc_x = $class->new( {
1215 'pkgnum' => $cust_pkg->pkgnum,
1216 'svcpart' => $h_cust_svc->svcpart,
1217 map { $_ => $h_svc_x->get($_) } fields($table)
1221 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
1222 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
1225 my $svc_error = $svc_x->insert;
1227 if ( $options{svc_fatal} ) {
1228 $dbh->rollback if $oldAutoCommit;
1231 # if we've failed to insert the svc_x object, svc_Common->insert
1232 # will have removed the cust_svc already. if not, then both records
1233 # were inserted but we failed for some other reason (export, most
1234 # likely). in that case, report the error and delete the records.
1235 push @svc_errors, $svc_error;
1236 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
1238 # except if export_insert failed, export_delete probably won't be
1240 local $FS::svc_Common::noexport_hack = 1;
1241 my $cleanup_error = $svc_x->delete; # also deletes cust_svc
1242 if ( $cleanup_error ) { # and if THAT fails, then run away
1243 $dbh->rollback if $oldAutoCommit;
1244 return $cleanup_error;
1249 } #foreach $h_cust_svc
1251 #these are pretty rare, but should handle them
1252 # - dsl_device (mac addresses)
1253 # - phone_device (mac addresses)
1254 # - dsl_note (ikano notes)
1255 # - domain_record (i.e. restore DNS information w/domains)
1256 # - inventory_item(?) (inventory w/un-cancelling service?)
1257 # - nas (svc_broaband nas stuff)
1258 #this stuff is unused in the wild afaik
1259 # - mailinglistmember
1261 # - svc_domain.parent_svcnum?
1262 # - acct_snarf (ancient mail fetching config)
1263 # - cgp_rule (communigate)
1264 # - cust_svc_option (used by our Tron stuff)
1265 # - acct_rt_transaction (used by our time worked stuff)
1268 # also move over any services that didn't unprovision at cancellation
1271 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1272 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1273 my $error = $cust_svc->replace;
1275 $dbh->rollback if $oldAutoCommit;
1281 # Uncancel any supplemental packages, and make them supplemental to the
1285 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1287 $error = $supp_pkg->uncancel(%options, 'main_pkgnum' => $cust_pkg->pkgnum);
1289 $dbh->rollback if $oldAutoCommit;
1290 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1298 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1300 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1301 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1308 Cancels any pending expiration (sets the expire field to null).
1310 If there is an error, returns the error, otherwise returns false.
1315 my( $self, %options ) = @_;
1318 my $oldAutoCommit = $FS::UID::AutoCommit;
1319 local $FS::UID::AutoCommit = 0;
1322 my $old = $self->select_for_update;
1324 my $pkgnum = $old->pkgnum;
1325 if ( $old->get('cancel') || $self->get('cancel') ) {
1326 dbh->rollback if $oldAutoCommit;
1327 return "Can't unexpire cancelled package $pkgnum";
1328 # or at least it's pointless
1331 unless ( $old->get('expire') && $self->get('expire') ) {
1332 dbh->rollback if $oldAutoCommit;
1333 return ""; # no error
1336 my %hash = $self->hash;
1337 $hash{'expire'} = '';
1338 my $new = new FS::cust_pkg ( \%hash );
1339 $error = $new->replace( $self, options => { $self->options } );
1341 $dbh->rollback if $oldAutoCommit;
1345 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1351 =item suspend [ OPTION => VALUE ... ]
1353 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1354 package, then suspends the package itself (sets the susp field to now).
1356 Available options are:
1360 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1361 either a reasonnum of an existing reason, or passing a hashref will create
1362 a new reason. The hashref should have the following keys:
1363 - typenum - Reason type (see L<FS::reason_type>
1364 - reason - Text of the new reason.
1366 =item date - can be set to a unix style timestamp to specify when to
1369 =item time - can be set to override the current time, for calculation
1370 of final invoices or unused-time credits
1372 =item resume_date - can be set to a time when the package should be
1373 unsuspended. This may be more convenient than calling C<unsuspend()>
1376 =item from_main - allows a supplemental package to be suspended, rather
1377 than redirecting the method call to its main package. For internal use.
1379 =item from_cancel - used when suspending from the cancel method, forces
1380 this to skip everything besides basic suspension. For internal use.
1384 If there is an error, returns the error, otherwise returns false.
1389 my( $self, %options ) = @_;
1392 # supplemental packages still can't be separately suspended, but silently
1393 # exit instead of failing or passing the action to the main package (so
1394 # that the "Suspend customer" action doesn't trip over the supplemental
1397 if ( $self->main_pkgnum and !$options{'from_main'} ) {
1401 my $oldAutoCommit = $FS::UID::AutoCommit;
1402 local $FS::UID::AutoCommit = 0;
1405 my $old = $self->select_for_update;
1407 my $pkgnum = $old->pkgnum;
1408 if ( $old->get('cancel') || $self->get('cancel') ) {
1409 dbh->rollback if $oldAutoCommit;
1410 return "Can't suspend cancelled package $pkgnum";
1413 if ( $old->get('susp') || $self->get('susp') ) {
1414 dbh->rollback if $oldAutoCommit;
1415 return ""; # no error # complain on adjourn?
1418 my $suspend_time = $options{'time'} || time;
1419 my $date = $options{date} if $options{date}; # adjourn/suspend later
1420 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1422 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1423 dbh->rollback if $oldAutoCommit;
1424 return "Package $pkgnum expires before it would be suspended.";
1427 # some false laziness with sub cancel
1428 if ( !$options{nobill} && !$date && !$options{'from_cancel'} &&
1429 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1430 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1431 # make the entire cust_main->bill path recognize 'suspend' and
1432 # 'cancel' separately.
1433 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1434 my $copy = $self->new({$self->hash});
1436 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1438 'time' => $suspend_time );
1439 warn "Error billing during suspend, custnum ".
1440 #$self->cust_main->custnum. ": $error"
1445 my $cust_pkg_reason;
1446 if ( $options{'reason'} ) {
1447 $error = $self->insert_reason( 'reason' => $options{'reason'},
1448 'action' => $date ? 'adjourn' : 'suspend',
1449 'date' => $date ? $date : $suspend_time,
1450 'reason_otaker' => $options{'reason_otaker'},
1453 dbh->rollback if $oldAutoCommit;
1454 return "Error inserting cust_pkg_reason: $error";
1456 $cust_pkg_reason = qsearchs('cust_pkg_reason', {
1457 'date' => $date ? $date : $suspend_time,
1458 'action' => $date ? 'A' : 'S',
1459 'pkgnum' => $self->pkgnum,
1463 # if a reasonnum was passed, get the actual reason object so we can check
1465 # (passing a reason hashref is still allowed, but it can't be used with
1466 # the fancy behavioral options.)
1469 if ($options{'reason'} =~ /^\d+$/) {
1470 $reason = FS::reason->by_key($options{'reason'});
1473 my %hash = $self->hash;
1475 $hash{'adjourn'} = $date;
1477 $hash{'susp'} = $suspend_time;
1480 my $resume_date = $options{'resume_date'} || 0;
1481 if ( $resume_date > ($date || $suspend_time) ) {
1482 $hash{'resume'} = $resume_date;
1485 $options{options} ||= {};
1487 my $new = new FS::cust_pkg ( \%hash );
1488 $error = $new->replace( $self, options => { $self->options,
1489 %{ $options{options} },
1493 $dbh->rollback if $oldAutoCommit;
1497 unless ( $date ) { # then we are suspending now
1499 unless ($options{'from_cancel'}) {
1500 # credit remaining time if appropriate
1501 # (if required by the package def, or the suspend reason)
1502 my $unused_credit = $self->part_pkg->option('unused_credit_suspend',1)
1503 || ( defined($reason) && $reason->unused_credit );
1505 if ( $unused_credit ) {
1506 warn "crediting unused time on pkg#".$self->pkgnum."\n" if $DEBUG;
1507 my $error = $self->credit_remaining('suspend', $suspend_time);
1509 $dbh->rollback if $oldAutoCommit;
1515 my @cust_svc = qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } );
1517 #attempt ordering ala cust_svc_suspend_cascade (without infinite-looping
1518 # on the circular dep case)
1519 # (this is too simple for multi-level deps, we need to use something
1520 # to resolve the DAG properly when possible)
1522 $svcpart{$_->svcpart} = 0 foreach @cust_svc;
1523 foreach my $svcpart ( keys %svcpart ) {
1524 foreach my $part_svc_link (
1525 FS::part_svc_link->by_agentnum($self->cust_main->agentnum,
1526 src_svcpart => $svcpart,
1527 link_type => 'cust_svc_suspend_cascade'
1530 $svcpart{$part_svc_link->dst_svcpart} = max(
1531 $svcpart{$part_svc_link->dst_svcpart},
1532 $svcpart{$part_svc_link->src_svcpart} + 1
1536 @cust_svc = sort { $svcpart{ $a->svcpart } <=> $svcpart{ $b->svcpart } }
1540 foreach my $cust_svc ( @cust_svc ) {
1541 $cust_svc->suspend( 'labels_arrayref' => \@labels );
1544 # suspension fees: if there is a feepart, and it's not an unsuspend fee,
1545 # and this is not a suspend-before-cancel
1546 if ( $cust_pkg_reason ) {
1547 my $reason_obj = $cust_pkg_reason->reason;
1548 if ( $reason_obj->feepart and
1549 ! $reason_obj->fee_on_unsuspend and
1550 ! $options{'from_cancel'} ) {
1552 # register the need to charge a fee, cust_main->bill will do the rest
1553 warn "registering suspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1555 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1556 'pkgreasonnum' => $cust_pkg_reason->num,
1557 'pkgnum' => $self->pkgnum,
1558 'feepart' => $reason->feepart,
1559 'nextbill' => $reason->fee_hold,
1561 $error ||= $cust_pkg_reason_fee->insert;
1565 my $conf = new FS::Conf;
1566 if ( $conf->config('suspend_email_admin') && !$options{'from_cancel'} ) {
1568 my $error = send_email(
1569 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1570 #invoice_from ??? well as good as any
1571 'to' => $conf->config('suspend_email_admin'),
1572 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1574 "This is an automatic message from your Freeside installation\n",
1575 "informing you that the following customer package has been suspended:\n",
1577 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1578 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1579 ( map { "Service : $_\n" } @labels ),
1581 'custnum' => $self->custnum,
1582 'msgtype' => 'admin'
1586 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1594 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1595 $error = $supp_pkg->suspend(%options, 'from_main' => 1);
1597 $dbh->rollback if $oldAutoCommit;
1598 return "suspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1602 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1607 =item credit_remaining MODE TIME
1609 Generate a credit for this package for the time remaining in the current
1610 billing period. MODE is either "suspend" or "cancel" (determines the
1611 credit type). TIME is the time of suspension/cancellation. Both arguments
1616 # Implementation note:
1618 # If you pkgpart-change a package that has been billed, and it's set to give
1619 # credit on package change, then this method gets called and then the new
1620 # package will have no last_bill date. Therefore the customer will be credited
1621 # only once (per billing period) even if there are multiple package changes.
1623 # If you location-change a package that has been billed, this method will NOT
1624 # be called and the new package WILL have the last bill date of the old
1627 # If the new package is then canceled within the same billing cycle,
1628 # credit_remaining needs to run calc_remain on the OLD package to determine
1629 # the amount of unused time to credit.
1631 sub credit_remaining {
1632 # Add a credit for remaining service
1633 my ($self, $mode, $time) = @_;
1634 die 'credit_remaining requires suspend or cancel'
1635 unless $mode eq 'suspend' or $mode eq 'cancel';
1636 die 'no suspend/cancel time' unless $time > 0;
1638 my $conf = FS::Conf->new;
1639 my $reason_type = $conf->config($mode.'_credit_type');
1641 my $last_bill = $self->getfield('last_bill') || 0;
1642 my $next_bill = $self->getfield('bill') || 0;
1643 if ( $last_bill > 0 # the package has been billed
1644 and $next_bill > 0 # the package has a next bill date
1645 and $next_bill >= $time # which is in the future
1647 my @cust_credit_source_bill_pkg = ();
1648 my $remaining_value = 0;
1650 my $remain_pkg = $self;
1651 $remaining_value = $remain_pkg->calc_remain(
1653 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1656 # we may have to walk back past some package changes to get to the
1657 # one that actually has unused time
1658 while ( $remaining_value == 0 ) {
1659 if ( $remain_pkg->change_pkgnum ) {
1660 $remain_pkg = FS::cust_pkg->by_key($remain_pkg->change_pkgnum);
1662 # the package has really never been billed
1665 $remaining_value = $remain_pkg->calc_remain(
1667 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1671 if ( $remaining_value > 0 ) {
1672 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1674 my $error = $self->cust_main->credit(
1676 'Credit for unused time on '. $self->part_pkg->pkg,
1677 'reason_type' => $reason_type,
1678 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1680 return "Error crediting customer \$$remaining_value for unused time".
1681 " on ". $self->part_pkg->pkg. ": $error"
1683 } #if $remaining_value
1684 } #if $last_bill, etc.
1688 =item unsuspend [ OPTION => VALUE ... ]
1690 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1691 package, then unsuspends the package itself (clears the susp field and the
1692 adjourn field if it is in the past). If the suspend reason includes an
1693 unsuspension package, that package will be ordered.
1695 Available options are:
1701 Can be set to a date to unsuspend the package in the future (the 'resume'
1704 =item adjust_next_bill
1706 Can be set true to adjust the next bill date forward by
1707 the amount of time the account was inactive. This was set true by default
1708 in the past (from 1.4.2 and 1.5.0pre6 through 1.7.0), but now needs to be
1709 explicitly requested with this option or in the price plan.
1713 If there is an error, returns the error, otherwise returns false.
1718 my( $self, %opt ) = @_;
1721 # pass all suspend/cancel actions to the main package
1722 if ( $self->main_pkgnum and !$opt{'from_main'} ) {
1723 return $self->main_pkg->unsuspend(%opt);
1726 my $oldAutoCommit = $FS::UID::AutoCommit;
1727 local $FS::UID::AutoCommit = 0;
1730 my $old = $self->select_for_update;
1732 my $pkgnum = $old->pkgnum;
1733 if ( $old->get('cancel') || $self->get('cancel') ) {
1734 $dbh->rollback if $oldAutoCommit;
1735 return "Can't unsuspend cancelled package $pkgnum";
1738 unless ( $old->get('susp') && $self->get('susp') ) {
1739 $dbh->rollback if $oldAutoCommit;
1740 return ""; # no error # complain instead?
1743 # handle the case of setting a future unsuspend (resume) date
1744 # and do not continue to actually unsuspend the package
1745 my $date = $opt{'date'};
1746 if ( $date and $date > time ) { # return an error if $date <= time?
1748 if ( $old->get('expire') && $old->get('expire') < $date ) {
1749 $dbh->rollback if $oldAutoCommit;
1750 return "Package $pkgnum expires before it would be unsuspended.";
1753 my $new = new FS::cust_pkg { $self->hash };
1754 $new->set('resume', $date);
1755 $error = $new->replace($self, options => $self->options);
1758 $dbh->rollback if $oldAutoCommit;
1762 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1768 if (!$self->setup) {
1769 # then this package is being released from on-hold status
1770 $error = $self->set_initial_timers;
1772 $dbh->rollback if $oldAutoCommit;
1779 foreach my $cust_svc (
1780 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1782 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1784 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1785 $dbh->rollback if $oldAutoCommit;
1786 return "Illegal svcdb value in part_svc!";
1789 require "FS/$svcdb.pm";
1791 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1793 $error = $svc->unsuspend;
1795 $dbh->rollback if $oldAutoCommit;
1798 my( $label, $value ) = $cust_svc->label;
1799 push @labels, "$label: $value";
1804 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1805 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1807 my %hash = $self->hash;
1808 my $inactive = time - $hash{'susp'};
1810 my $conf = new FS::Conf;
1812 #adjust the next bill date forward
1813 # increment next bill date if certain conditions are met:
1814 # - it was due to be billed at some point
1815 # - either the global or local config says to do this
1816 my $adjust_bill = 0;
1819 && ( $hash{'bill'} || $hash{'setup'} )
1820 && ( $opt{'adjust_next_bill'}
1821 || $conf->exists('unsuspend-always_adjust_next_bill_date')
1822 || $self->part_pkg->option('unsuspend_adjust_bill', 1)
1829 # - the package billed during suspension
1830 # - or it was ordered on hold
1831 # - or the customer was credited for the unused time
1833 if ( $self->option('suspend_bill',1)
1834 or ( $self->part_pkg->option('suspend_bill',1)
1835 and ! $self->option('no_suspend_bill',1)
1837 or $hash{'order_date'} == $hash{'susp'}
1842 if ( $adjust_bill ) {
1843 if ( $self->part_pkg->option('unused_credit_suspend')
1844 or ( ref($reason) and $reason->unused_credit ) ) {
1845 # then the customer was credited for the unused time before suspending,
1846 # so their next bill should be immediate
1847 $hash{'bill'} = time;
1849 # add the length of time suspended to the bill date
1850 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1855 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1856 $hash{'resume'} = '' if !$hash{'adjourn'};
1857 my $new = new FS::cust_pkg ( \%hash );
1858 $error = $new->replace( $self, options => { $self->options } );
1860 $dbh->rollback if $oldAutoCommit;
1867 if ( $reason->unsuspend_pkgpart ) {
1868 warn "Suspend reason '".$reason->reason."' uses deprecated unsuspend_pkgpart feature.\n";
1869 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1870 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1872 my $start_date = $self->cust_main->next_bill_date
1873 if $reason->unsuspend_hold;
1876 $unsusp_pkg = FS::cust_pkg->new({
1877 'custnum' => $self->custnum,
1878 'pkgpart' => $reason->unsuspend_pkgpart,
1879 'start_date' => $start_date,
1880 'locationnum' => $self->locationnum,
1881 # discount? probably not...
1884 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1887 # new way, using fees
1888 if ( $reason->feepart and $reason->fee_on_unsuspend ) {
1889 # register the need to charge a fee, cust_main->bill will do the rest
1890 warn "registering unsuspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1892 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1893 'pkgreasonnum' => $cust_pkg_reason->num,
1894 'pkgnum' => $self->pkgnum,
1895 'feepart' => $reason->feepart,
1896 'nextbill' => $reason->fee_hold,
1898 $error ||= $cust_pkg_reason_fee->insert;
1902 $dbh->rollback if $oldAutoCommit;
1907 if ( $conf->config('unsuspend_email_admin') ) {
1909 my $error = send_email(
1910 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1911 #invoice_from ??? well as good as any
1912 'to' => $conf->config('unsuspend_email_admin'),
1913 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1914 "This is an automatic message from your Freeside installation\n",
1915 "informing you that the following customer package has been unsuspended:\n",
1917 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1918 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1919 ( map { "Service : $_\n" } @labels ),
1921 "An unsuspension fee was charged: ".
1922 $unsusp_pkg->part_pkg->pkg_comment."\n"
1926 'custnum' => $self->custnum,
1927 'msgtype' => 'admin',
1931 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1937 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1938 $error = $supp_pkg->unsuspend(%opt, 'from_main' => 1);
1940 $dbh->rollback if $oldAutoCommit;
1941 return "unsuspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1945 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1952 Cancels any pending suspension (sets the adjourn field to null).
1954 If there is an error, returns the error, otherwise returns false.
1959 my( $self, %options ) = @_;
1962 my $oldAutoCommit = $FS::UID::AutoCommit;
1963 local $FS::UID::AutoCommit = 0;
1966 my $old = $self->select_for_update;
1968 my $pkgnum = $old->pkgnum;
1969 if ( $old->get('cancel') || $self->get('cancel') ) {
1970 dbh->rollback if $oldAutoCommit;
1971 return "Can't unadjourn cancelled package $pkgnum";
1972 # or at least it's pointless
1975 if ( $old->get('susp') || $self->get('susp') ) {
1976 dbh->rollback if $oldAutoCommit;
1977 return "Can't unadjourn suspended package $pkgnum";
1978 # perhaps this is arbitrary
1981 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1982 dbh->rollback if $oldAutoCommit;
1983 return ""; # no error
1986 my %hash = $self->hash;
1987 $hash{'adjourn'} = '';
1988 $hash{'resume'} = '';
1989 my $new = new FS::cust_pkg ( \%hash );
1990 $error = $new->replace( $self, options => { $self->options } );
1992 $dbh->rollback if $oldAutoCommit;
1996 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2003 =item change HASHREF | OPTION => VALUE ...
2005 Changes this package: cancels it and creates a new one, with a different
2006 pkgpart or locationnum or both. All services are transferred to the new
2007 package (no change will be made if this is not possible).
2009 Options may be passed as a list of key/value pairs or as a hash reference.
2016 New locationnum, to change the location for this package.
2020 New FS::cust_location object, to create a new location and assign it
2025 New FS::cust_main object, to create a new customer and assign the new package
2030 New pkgpart (see L<FS::part_pkg>).
2034 New refnum (see L<FS::part_referral>).
2038 New quantity; if unspecified, the new package will have the same quantity
2043 "New" (existing) FS::cust_pkg object. The package's services and other
2044 attributes will be transferred to this package.
2048 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
2049 susp, adjourn, cancel, expire, and contract_end) to the new package.
2051 =item unprotect_svcs
2053 Normally, change() will rollback and return an error if some services
2054 can't be transferred (also see the I<cust_pkg-change_svcpart> config option).
2055 If unprotect_svcs is true, this method will transfer as many services as
2056 it can and then unconditionally cancel the old package.
2060 If specified, sets this value for the contract_end date on the new package
2061 (without regard for keep_dates or the usual date-preservation behavior.)
2062 Will throw an error if defined but false; the UI doesn't allow editing
2063 this unless it already exists, making removal impossible to undo.
2067 At least one of locationnum, cust_location, pkgpart, refnum, cust_main, or
2068 cust_pkg must be specified (otherwise, what's the point?)
2070 Returns either the new FS::cust_pkg object or a scalar error.
2074 my $err_or_new_cust_pkg = $old_cust_pkg->change
2078 #used by change and change_later
2079 #didn't put with documented check methods because it depends on change-specific opts
2080 #and it also possibly edits the value of opts
2084 if ( defined($opt->{'contract_end'}) ) {
2085 my $current_contract_end = $self->get('contract_end');
2086 unless ($opt->{'contract_end'}) {
2087 if ($current_contract_end) {
2088 return "Cannot remove contract end date when changing packages";
2090 #shouldn't even pass this option if there's not a current value
2091 #but can be handled gracefully if the option is empty
2092 warn "Contract end date passed unexpectedly";
2093 delete $opt->{'contract_end'};
2097 unless ($current_contract_end) {
2098 #option shouldn't be passed, throw error if it's non-empty
2099 return "Cannot add contract end date when changing packages " . $self->pkgnum;
2105 #some false laziness w/order
2108 my $opt = ref($_[0]) ? shift : { @_ };
2110 my $conf = new FS::Conf;
2112 # handle contract_end on cust_pkg same as passed option
2113 if ( $opt->{'cust_pkg'} ) {
2114 $opt->{'contract_end'} = $opt->{'cust_pkg'}->contract_end;
2115 delete $opt->{'contract_end'} unless $opt->{'contract_end'};
2118 # check contract_end, prevent adding/removing
2119 my $error = $self->_check_change($opt);
2120 return $error if $error;
2122 # Transactionize this whole mess
2123 my $oldAutoCommit = $FS::UID::AutoCommit;
2124 local $FS::UID::AutoCommit = 0;
2127 if ( $opt->{'cust_location'} ) {
2128 $error = $opt->{'cust_location'}->find_or_insert;
2130 $dbh->rollback if $oldAutoCommit;
2131 return "creating location record: $error";
2133 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2136 # Before going any further here: if the package is still in the pre-setup
2137 # state, it's safe to modify it in place. No need to charge/credit for
2138 # partial period, transfer services, transfer usage pools, copy invoice
2139 # details, or change any dates.
2140 if ( ! $self->setup and ! $opt->{cust_pkg} and ! $opt->{cust_main} ) {
2141 foreach ( qw( locationnum pkgpart quantity refnum salesnum ) ) {
2142 if ( length($opt->{$_}) ) {
2143 $self->set($_, $opt->{$_});
2146 # almost. if the new pkgpart specifies start/adjourn/expire timers,
2148 if ( $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart ) {
2149 $error ||= $self->set_initial_timers;
2151 # but if contract_end was explicitly specified, that overrides all else
2152 $self->set('contract_end', $opt->{'contract_end'})
2153 if $opt->{'contract_end'};
2154 $error ||= $self->replace;
2156 $dbh->rollback if $oldAutoCommit;
2157 return "modifying package: $error";
2159 $dbh->commit if $oldAutoCommit;
2168 $hash{'setup'} = $time if $self->get('setup');
2170 $hash{'change_date'} = $time;
2171 $hash{"change_$_"} = $self->$_()
2172 foreach qw( pkgnum pkgpart locationnum );
2174 if ( $opt->{'cust_pkg'} ) {
2175 # treat changing to a package with a different pkgpart as a
2176 # pkgpart change (because it is)
2177 $opt->{'pkgpart'} = $opt->{'cust_pkg'}->pkgpart;
2180 # whether to override pkgpart checking on the new package
2181 my $same_pkgpart = 1;
2182 if ( $opt->{'pkgpart'} and ( $opt->{'pkgpart'} != $self->pkgpart ) ) {
2186 my $unused_credit = 0;
2187 my $keep_dates = $opt->{'keep_dates'};
2189 # Special case. If the pkgpart is changing, and the customer is going to be
2190 # credited for remaining time, don't keep setup, bill, or last_bill dates,
2191 # and DO pass the flag to cancel() to credit the customer. If the old
2192 # package had a setup date, set the new package's setup to the package
2193 # change date so that it has the same status as before.
2194 if ( $opt->{'pkgpart'}
2195 and $opt->{'pkgpart'} != $self->pkgpart
2196 and $self->part_pkg->option('unused_credit_change', 1) ) {
2199 $hash{'last_bill'} = '';
2203 if ( $keep_dates ) {
2204 foreach my $date ( qw(setup bill last_bill) ) {
2205 $hash{$date} = $self->getfield($date);
2208 # always keep the following dates
2209 foreach my $date (qw(order_date susp adjourn cancel expire resume
2210 start_date contract_end)) {
2211 $hash{$date} = $self->getfield($date);
2213 # but if contract_end was explicitly specified, that overrides all else
2214 $hash{'contract_end'} = $opt->{'contract_end'}
2215 if $opt->{'contract_end'};
2217 # allow $opt->{'locationnum'} = '' to specifically set it to null
2218 # (i.e. customer default location)
2219 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2221 # usually this doesn't matter. the two cases where it does are:
2222 # 1. unused_credit_change + pkgpart change + setup fee on the new package
2224 # 2. (more importantly) changing a package before it's billed
2225 $hash{'waive_setup'} = $self->waive_setup;
2227 # if this package is scheduled for a future package change, preserve that
2228 $hash{'change_to_pkgnum'} = $self->change_to_pkgnum;
2230 my $custnum = $self->custnum;
2231 if ( $opt->{cust_main} ) {
2232 my $cust_main = $opt->{cust_main};
2233 unless ( $cust_main->custnum ) {
2234 my $error = $cust_main->insert( @{ $opt->{cust_main_insert_args}||[] } );
2236 $dbh->rollback if $oldAutoCommit;
2237 return "inserting customer record: $error";
2240 $custnum = $cust_main->custnum;
2243 $hash{'contactnum'} = $opt->{'contactnum'} if $opt->{'contactnum'};
2246 if ( $opt->{'cust_pkg'} ) {
2247 # The target package already exists; update it to show that it was
2248 # changed from this package.
2249 $cust_pkg = $opt->{'cust_pkg'};
2251 # follow all the above rules for date changes, etc.
2252 foreach (keys %hash) {
2253 $cust_pkg->set($_, $hash{$_});
2255 # except those that implement the future package change behavior
2256 foreach (qw(change_to_pkgnum start_date expire)) {
2257 $cust_pkg->set($_, '');
2260 $error = $cust_pkg->replace;
2263 # Create the new package.
2264 $cust_pkg = new FS::cust_pkg {
2265 custnum => $custnum,
2266 locationnum => $opt->{'locationnum'},
2267 ( map { $_ => ( $opt->{$_} || $self->$_() ) }
2268 qw( pkgpart quantity refnum salesnum )
2272 $error = $cust_pkg->insert( 'change' => 1,
2273 'allow_pkgpart' => $same_pkgpart );
2276 $dbh->rollback if $oldAutoCommit;
2277 return "inserting new package: $error";
2280 # Transfer services and cancel old package.
2281 # Enforce service limits only if this is a pkgpart change.
2282 local $FS::cust_svc::ignore_quantity;
2283 $FS::cust_svc::ignore_quantity = 1 if $same_pkgpart;
2284 $error = $self->transfer($cust_pkg);
2285 if ($error and $error == 0) {
2286 # $old_pkg->transfer failed.
2287 $dbh->rollback if $oldAutoCommit;
2288 return "transferring $error";
2291 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
2292 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
2293 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
2294 if ($error and $error == 0) {
2295 # $old_pkg->transfer failed.
2296 $dbh->rollback if $oldAutoCommit;
2297 return "converting $error";
2301 # We set unprotect_svcs when executing a "future package change". It's
2302 # not a user-interactive operation, so returning an error means the
2303 # package change will just fail. Rather than have that happen, we'll
2304 # let leftover services be deleted.
2305 if ($error > 0 and !$opt->{'unprotect_svcs'}) {
2306 # Transfers were successful, but we still had services left on the old
2307 # package. We can't change the package under this circumstances, so abort.
2308 $dbh->rollback if $oldAutoCommit;
2309 return "unable to transfer all services";
2312 #reset usage if changing pkgpart
2313 # AND usage rollover is off (otherwise adds twice, now and at package bill)
2314 if ($self->pkgpart != $cust_pkg->pkgpart) {
2315 my $part_pkg = $cust_pkg->part_pkg;
2316 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
2320 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
2323 $dbh->rollback if $oldAutoCommit;
2324 return "setting usage values: $error";
2327 # if NOT changing pkgpart, transfer any usage pools over
2328 foreach my $usage ($self->cust_pkg_usage) {
2329 $usage->set('pkgnum', $cust_pkg->pkgnum);
2330 $error = $usage->replace;
2332 $dbh->rollback if $oldAutoCommit;
2333 return "transferring usage pools: $error";
2338 # transfer usage pricing add-ons, if we're not changing pkgpart or if they were specified
2339 if ( $same_pkgpart || $opt->{'cust_pkg_usageprice'}) {
2340 my @old_cust_pkg_usageprice;
2341 if ($opt->{'cust_pkg_usageprice'}) {
2342 @old_cust_pkg_usageprice = @{ $opt->{'cust_pkg_usageprice'} };
2344 @old_cust_pkg_usageprice = $self->cust_pkg_usageprice;
2346 foreach my $old_cust_pkg_usageprice (@old_cust_pkg_usageprice) {
2347 my $new_cust_pkg_usageprice = new FS::cust_pkg_usageprice {
2348 'pkgnum' => $cust_pkg->pkgnum,
2349 'usagepricepart' => $old_cust_pkg_usageprice->usagepricepart,
2350 'quantity' => $old_cust_pkg_usageprice->quantity,
2352 $error = $new_cust_pkg_usageprice->insert;
2354 $dbh->rollback if $oldAutoCommit;
2355 return "Error transferring usage pricing add-on: $error";
2360 # transfer discounts, if we're not changing pkgpart
2361 if ( $same_pkgpart ) {
2362 foreach my $old_discount ($self->cust_pkg_discount_active) {
2363 # don't remove the old discount, we may still need to bill that package.
2364 my $new_discount = new FS::cust_pkg_discount {
2365 'pkgnum' => $cust_pkg->pkgnum,
2366 'discountnum' => $old_discount->discountnum,
2367 'months_used' => $old_discount->months_used,
2369 $error = $new_discount->insert;
2371 $dbh->rollback if $oldAutoCommit;
2372 return "transferring discounts: $error";
2377 # transfer (copy) invoice details
2378 foreach my $detail ($self->cust_pkg_detail) {
2379 my $new_detail = FS::cust_pkg_detail->new({ $detail->hash });
2380 $new_detail->set('pkgdetailnum', '');
2381 $new_detail->set('pkgnum', $cust_pkg->pkgnum);
2382 $error = $new_detail->insert;
2384 $dbh->rollback if $oldAutoCommit;
2385 return "transferring package notes: $error";
2391 if ( !$opt->{'cust_pkg'} ) {
2392 # Order any supplemental packages.
2393 my $part_pkg = $cust_pkg->part_pkg;
2394 my @old_supp_pkgs = $self->supplemental_pkgs;
2395 foreach my $link ($part_pkg->supp_part_pkg_link) {
2397 foreach (@old_supp_pkgs) {
2398 if ($_->pkgpart == $link->dst_pkgpart) {
2400 $_->pkgpart(0); # so that it can't match more than once
2404 # false laziness with FS::cust_main::Packages::order_pkg
2405 my $new = FS::cust_pkg->new({
2406 pkgpart => $link->dst_pkgpart,
2407 pkglinknum => $link->pkglinknum,
2408 custnum => $custnum,
2409 main_pkgnum => $cust_pkg->pkgnum,
2410 locationnum => $cust_pkg->locationnum,
2411 start_date => $cust_pkg->start_date,
2412 order_date => $cust_pkg->order_date,
2413 expire => $cust_pkg->expire,
2414 adjourn => $cust_pkg->adjourn,
2415 contract_end => $cust_pkg->contract_end,
2416 refnum => $cust_pkg->refnum,
2417 discountnum => $cust_pkg->discountnum,
2418 waive_setup => $cust_pkg->waive_setup,
2420 if ( $old and $opt->{'keep_dates'} ) {
2421 foreach (qw(setup bill last_bill)) {
2422 $new->set($_, $old->get($_));
2425 $error = $new->insert( allow_pkgpart => $same_pkgpart );
2428 $error ||= $old->transfer($new);
2430 if ( $error and $error > 0 ) {
2431 # no reason why this should ever fail, but still...
2432 $error = "Unable to transfer all services from supplemental package ".
2436 $dbh->rollback if $oldAutoCommit;
2439 push @new_supp_pkgs, $new;
2441 } # if !$opt->{'cust_pkg'}
2442 # because if there is one, then supplemental packages would already
2443 # have been created for it.
2445 #Good to go, cancel old package. Notify 'cancel' of whether to credit
2447 #Don't allow billing the package (preceding period packages and/or
2448 #outstanding usage) if we are keeping dates (i.e. location changing),
2449 #because the new package will be billed for the same date range.
2450 #Supplemental packages are also canceled here.
2452 # during scheduled changes, avoid canceling the package we just
2454 $self->set('change_to_pkgnum' => '');
2456 $error = $self->cancel(
2458 unused_credit => $unused_credit,
2459 nobill => $keep_dates,
2460 change_custnum => ( $self->custnum != $custnum ? $custnum : '' ),
2461 no_delay_cancel => 1,
2464 $dbh->rollback if $oldAutoCommit;
2465 return "canceling old package: $error";
2468 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
2470 my $error = $cust_pkg->cust_main->bill(
2471 'pkg_list' => [ $cust_pkg, @new_supp_pkgs ]
2474 $dbh->rollback if $oldAutoCommit;
2475 return "billing new package: $error";
2479 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2485 =item change_later OPTION => VALUE...
2487 Schedule a package change for a later date. This actually orders the new
2488 package immediately, but sets its start date for a future date, and sets
2489 the current package to expire on the same date.
2491 If the package is already scheduled for a change, this can be called with
2492 'start_date' to change the scheduled date, or with pkgpart and/or
2493 locationnum to modify the package change. To cancel the scheduled change
2494 entirely, see C<abort_change>.
2502 The date for the package change. Required, and must be in the future.
2512 The pkgpart, locationnum, quantity and optional contract_end of the new
2513 package, with the same meaning as in C<change>.
2521 my $opt = ref($_[0]) ? shift : { @_ };
2523 # check contract_end, prevent adding/removing
2524 my $error = $self->_check_change($opt);
2525 return $error if $error;
2527 my $oldAutoCommit = $FS::UID::AutoCommit;
2528 local $FS::UID::AutoCommit = 0;
2531 my $cust_main = $self->cust_main;
2533 my $date = delete $opt->{'start_date'} or return 'start_date required';
2535 if ( $date <= time ) {
2536 $dbh->rollback if $oldAutoCommit;
2537 return "start_date $date is in the past";
2540 # If the user entered a new location, set it up now.
2541 if ( $opt->{'cust_location'} ) {
2542 $error = $opt->{'cust_location'}->find_or_insert;
2544 $dbh->rollback if $oldAutoCommit;
2545 return "creating location record: $error";
2547 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2550 if ( $self->change_to_pkgnum ) {
2551 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
2552 my $new_pkgpart = $opt->{'pkgpart'}
2553 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $change_to->pkgpart;
2554 my $new_locationnum = $opt->{'locationnum'}
2555 if $opt->{'locationnum'} and $opt->{'locationnum'} != $change_to->locationnum;
2556 my $new_quantity = $opt->{'quantity'}
2557 if $opt->{'quantity'} and $opt->{'quantity'} != $change_to->quantity;
2558 my $new_contract_end = $opt->{'contract_end'}
2559 if $opt->{'contract_end'} and $opt->{'contract_end'} != $change_to->contract_end;
2560 if ( $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end ) {
2561 # it hasn't been billed yet, so in principle we could just edit
2562 # it in place (w/o a package change), but that's bad form.
2563 # So change the package according to the new options...
2564 my $err_or_pkg = $change_to->change(%$opt);
2565 if ( ref $err_or_pkg ) {
2566 # Then set that package up for a future start.
2567 $self->set('change_to_pkgnum', $err_or_pkg->pkgnum);
2568 $self->set('expire', $date); # in case it's different
2569 $err_or_pkg->set('start_date', $date);
2570 $err_or_pkg->set('change_date', '');
2571 $err_or_pkg->set('change_pkgnum', '');
2573 $error = $self->replace ||
2574 $err_or_pkg->replace ||
2575 #because change() might've edited existing scheduled change in place
2576 (($err_or_pkg->pkgnum == $change_to->pkgnum) ? '' :
2577 $change_to->cancel('no_delay_cancel' => 1) ||
2578 $change_to->delete);
2580 $error = $err_or_pkg;
2582 } else { # change the start date only.
2583 $self->set('expire', $date);
2584 $change_to->set('start_date', $date);
2585 $error = $self->replace || $change_to->replace;
2588 $dbh->rollback if $oldAutoCommit;
2591 $dbh->commit if $oldAutoCommit;
2594 } # if $self->change_to_pkgnum
2596 my $new_pkgpart = $opt->{'pkgpart'}
2597 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart;
2598 my $new_locationnum = $opt->{'locationnum'}
2599 if $opt->{'locationnum'} and $opt->{'locationnum'} != $self->locationnum;
2600 my $new_quantity = $opt->{'quantity'}
2601 if $opt->{'quantity'} and $opt->{'quantity'} != $self->quantity;
2602 my $new_contract_end = $opt->{'contract_end'}
2603 if $opt->{'contract_end'} and $opt->{'contract_end'} != $self->contract_end;
2605 return '' unless $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end; # wouldn't do anything
2607 # allow $opt->{'locationnum'} = '' to specifically set it to null
2608 # (i.e. customer default location)
2609 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2611 my $new = FS::cust_pkg->new( {
2612 custnum => $self->custnum,
2613 locationnum => $opt->{'locationnum'},
2614 start_date => $date,
2615 map { $_ => ( $opt->{$_} || $self->$_() ) }
2616 qw( pkgpart quantity refnum salesnum contract_end )
2618 $error = $new->insert('change' => 1,
2619 'allow_pkgpart' => ($new_pkgpart ? 0 : 1));
2621 $self->set('change_to_pkgnum', $new->pkgnum);
2622 $self->set('expire', $date);
2623 $error = $self->replace;
2626 $dbh->rollback if $oldAutoCommit;
2628 $dbh->commit if $oldAutoCommit;
2636 Cancels a future package change scheduled by C<change_later>.
2642 my $oldAutoCommit = $FS::UID::AutoCommit;
2643 local $FS::UID::AutoCommit = 0;
2645 my $pkgnum = $self->change_to_pkgnum;
2646 my $change_to = FS::cust_pkg->by_key($pkgnum) if $pkgnum;
2648 $self->set('change_to_pkgnum', '');
2649 $self->set('expire', '');
2650 $error = $self->replace;
2652 $error ||= $change_to->cancel || $change_to->delete;
2655 if ( $oldAutoCommit ) {
2666 =item set_quantity QUANTITY
2668 Change the package's quantity field. This is one of the few package properties
2669 that can safely be changed without canceling and reordering the package
2670 (because it doesn't affect tax eligibility). Returns an error or an
2677 $self = $self->replace_old; # just to make sure
2678 $self->quantity(shift);
2682 =item set_salesnum SALESNUM
2684 Change the package's salesnum (sales person) field. This is one of the few
2685 package properties that can safely be changed without canceling and reordering
2686 the package (because it doesn't affect tax eligibility). Returns an error or
2693 $self = $self->replace_old; # just to make sure
2694 $self->salesnum(shift);
2696 # XXX this should probably reassign any credit that's already been given
2699 =item modify_charge OPTIONS
2701 Change the properties of a one-time charge. The following properties can
2702 be changed this way:
2703 - pkg: the package description
2704 - classnum: the package class
2705 - additional: arrayref of additional invoice details to add to this package
2707 and, I<if the charge has not yet been billed>:
2708 - start_date: the date when it will be billed
2709 - amount: the setup fee to be charged
2710 - quantity: the multiplier for the setup fee
2711 - separate_bill: whether to put the charge on a separate invoice
2713 If you pass 'adjust_commission' => 1, and the classnum changes, and there are
2714 commission credits linked to this charge, they will be recalculated.
2721 my $part_pkg = $self->part_pkg;
2722 my $pkgnum = $self->pkgnum;
2725 my $oldAutoCommit = $FS::UID::AutoCommit;
2726 local $FS::UID::AutoCommit = 0;
2728 return "Can't use modify_charge except on one-time charges"
2729 unless $part_pkg->freq eq '0';
2731 if ( length($opt{'pkg'}) and $part_pkg->pkg ne $opt{'pkg'} ) {
2732 $part_pkg->set('pkg', $opt{'pkg'});
2735 my %pkg_opt = $part_pkg->options;
2736 my $pkg_opt_modified = 0;
2738 $opt{'additional'} ||= [];
2741 foreach (grep /^additional/, keys %pkg_opt) {
2742 ($i) = ($_ =~ /^additional_info(\d+)$/);
2743 $old_additional[$i] = $pkg_opt{$_} if $i;
2744 delete $pkg_opt{$_};
2747 for ( $i = 0; exists($opt{'additional'}->[$i]); $i++ ) {
2748 $pkg_opt{ "additional_info$i" } = $opt{'additional'}->[$i];
2749 if (!exists($old_additional[$i])
2750 or $old_additional[$i] ne $opt{'additional'}->[$i])
2752 $pkg_opt_modified = 1;
2755 $pkg_opt_modified = 1 if (scalar(@old_additional) - 1) != $i;
2756 $pkg_opt{'additional_count'} = $i if $i > 0;
2759 if ( exists($opt{'classnum'}) and $part_pkg->classnum ne $opt{'classnum'} )
2762 $old_classnum = $part_pkg->classnum;
2763 $part_pkg->set('classnum', $opt{'classnum'});
2766 if ( !$self->get('setup') ) {
2767 # not yet billed, so allow amount, setup_cost, quantity, start_date,
2770 if ( exists($opt{'amount'})
2771 and $part_pkg->option('setup_fee') != $opt{'amount'}
2772 and $opt{'amount'} > 0 ) {
2774 $pkg_opt{'setup_fee'} = $opt{'amount'};
2775 $pkg_opt_modified = 1;
2778 if ( exists($opt{'setup_cost'})
2779 and $part_pkg->setup_cost != $opt{'setup_cost'}
2780 and $opt{'setup_cost'} > 0 ) {
2782 $part_pkg->set('setup_cost', $opt{'setup_cost'});
2785 if ( exists($opt{'quantity'})
2786 and $opt{'quantity'} != $self->quantity
2787 and $opt{'quantity'} > 0 ) {
2789 $self->set('quantity', $opt{'quantity'});
2792 if ( exists($opt{'start_date'})
2793 and $opt{'start_date'} != $self->start_date ) {
2795 $self->set('start_date', $opt{'start_date'});
2798 if ( exists($opt{'separate_bill'})
2799 and $opt{'separate_bill'} ne $self->separate_bill ) {
2801 $self->set('separate_bill', $opt{'separate_bill'});
2805 } # else simply ignore them; the UI shouldn't allow editing the fields
2808 if ( exists($opt{'taxclass'})
2809 and $part_pkg->taxclass ne $opt{'taxclass'}) {
2811 $part_pkg->set('taxclass', $opt{'taxclass'});
2815 if ( $part_pkg->modified or $pkg_opt_modified ) {
2816 # can we safely modify the package def?
2817 # Yes, if it's not available for purchase, and this is the only instance
2819 if ( $part_pkg->disabled
2820 and FS::cust_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 1
2821 and FS::quotation_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 0
2823 $error = $part_pkg->replace( options => \%pkg_opt );
2826 $part_pkg = $part_pkg->clone;
2827 $part_pkg->set('disabled' => 'Y');
2828 $error = $part_pkg->insert( options => \%pkg_opt );
2829 # and associate this as yet-unbilled package to the new package def
2830 $self->set('pkgpart' => $part_pkg->pkgpart);
2833 $dbh->rollback if $oldAutoCommit;
2838 if ($self->modified) { # for quantity or start_date change, or if we had
2839 # to clone the existing package def
2840 my $error = $self->replace;
2841 return $error if $error;
2843 if (defined $old_classnum) {
2844 # fix invoice grouping records
2845 my $old_catname = $old_classnum
2846 ? FS::pkg_class->by_key($old_classnum)->categoryname
2848 my $new_catname = $opt{'classnum'}
2849 ? $part_pkg->pkg_class->categoryname
2851 if ( $old_catname ne $new_catname ) {
2852 foreach my $cust_bill_pkg ($self->cust_bill_pkg) {
2853 # (there should only be one...)
2854 my @display = qsearch( 'cust_bill_pkg_display', {
2855 'billpkgnum' => $cust_bill_pkg->billpkgnum,
2856 'section' => $old_catname,
2858 foreach (@display) {
2859 $_->set('section', $new_catname);
2860 $error = $_->replace;
2862 $dbh->rollback if $oldAutoCommit;
2866 } # foreach $cust_bill_pkg
2869 if ( $opt{'adjust_commission'} ) {
2870 # fix commission credits...tricky.
2871 foreach my $cust_event ($self->cust_event) {
2872 my $part_event = $cust_event->part_event;
2873 foreach my $table (qw(sales agent)) {
2875 "FS::part_event::Action::Mixin::credit_${table}_pkg_class";
2876 my $credit = qsearchs('cust_credit', {
2877 'eventnum' => $cust_event->eventnum,
2879 if ( $part_event->isa($class) ) {
2880 # Yes, this results in current commission rates being applied
2881 # retroactively to a one-time charge. For accounting purposes
2882 # there ought to be some kind of time limit on doing this.
2883 my $amount = $part_event->_calc_credit($self);
2884 if ( $credit and $credit->amount ne $amount ) {
2885 # Void the old credit.
2886 $error = $credit->void('Package class changed');
2888 $dbh->rollback if $oldAutoCommit;
2889 return "$error (adjusting commission credit)";
2892 # redo the event action to recreate the credit.
2894 eval { $part_event->do_action( $self, $cust_event ) };
2896 $dbh->rollback if $oldAutoCommit;
2899 } # if $part_event->isa($class)
2901 } # foreach $cust_event
2902 } # if $opt{'adjust_commission'}
2903 } # if defined $old_classnum
2905 $dbh->commit if $oldAutoCommit;
2912 sub process_bulk_cust_pkg {
2915 warn Dumper($param) if $DEBUG;
2917 my $old_part_pkg = qsearchs('part_pkg',
2918 { pkgpart => $param->{'old_pkgpart'} });
2919 my $new_part_pkg = qsearchs('part_pkg',
2920 { pkgpart => $param->{'new_pkgpart'} });
2921 die "Must select a new package type\n" unless $new_part_pkg;
2922 #my $keep_dates = $param->{'keep_dates'} || 0;
2923 my $keep_dates = 1; # there is no good reason to turn this off
2925 my $oldAutoCommit = $FS::UID::AutoCommit;
2926 local $FS::UID::AutoCommit = 0;
2929 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
2932 foreach my $old_cust_pkg ( @cust_pkgs ) {
2934 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
2935 if ( $old_cust_pkg->getfield('cancel') ) {
2936 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
2937 $old_cust_pkg->pkgnum."\n"
2941 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
2943 my $error = $old_cust_pkg->change(
2944 'pkgpart' => $param->{'new_pkgpart'},
2945 'keep_dates' => $keep_dates
2947 if ( !ref($error) ) { # change returns the cust_pkg on success
2949 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
2952 $dbh->commit if $oldAutoCommit;
2958 Returns the last bill date, or if there is no last bill date, the setup date.
2959 Useful for billing metered services.
2965 return $self->setfield('last_bill', $_[0]) if @_;
2966 return $self->getfield('last_bill') if $self->getfield('last_bill');
2967 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
2968 'edate' => $self->bill, } );
2969 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
2972 =item last_cust_pkg_reason ACTION
2974 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
2975 Returns false if there is no reason or the package is not currenly ACTION'd
2976 ACTION is one of adjourn, susp, cancel, or expire.
2980 sub last_cust_pkg_reason {
2981 my ( $self, $action ) = ( shift, shift );
2982 my $date = $self->get($action);
2984 'table' => 'cust_pkg_reason',
2985 'hashref' => { 'pkgnum' => $self->pkgnum,
2986 'action' => substr(uc($action), 0, 1),
2989 'order_by' => 'ORDER BY num DESC LIMIT 1',
2993 =item last_reason ACTION
2995 Returns the most recent ACTION FS::reason associated with the package.
2996 Returns false if there is no reason or the package is not currenly ACTION'd
2997 ACTION is one of adjourn, susp, cancel, or expire.
3002 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
3003 $cust_pkg_reason->reason
3004 if $cust_pkg_reason;
3009 Returns the definition for this billing item, as an FS::part_pkg object (see
3016 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
3017 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
3018 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
3023 Returns the cancelled package this package was changed from, if any.
3029 return '' unless $self->change_pkgnum;
3030 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
3033 =item change_cust_main
3035 Returns the customter this package was detached to, if any.
3039 sub change_cust_main {
3041 return '' unless $self->change_custnum;
3042 qsearchs('cust_main', { 'custnum' => $self->change_custnum } );
3047 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
3054 $self->part_pkg->calc_setup($self, @_);
3059 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
3066 $self->part_pkg->calc_recur($self, @_);
3071 Calls the I<base_setup> of the FS::part_pkg object associated with this billing
3078 $self->part_pkg->base_setup($self, @_);
3083 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
3090 $self->part_pkg->base_recur($self, @_);
3095 Calls the I<calc_remain> of the FS::part_pkg object associated with this
3102 $self->part_pkg->calc_remain($self, @_);
3107 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
3114 $self->part_pkg->calc_cancel($self, @_);
3119 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
3125 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
3128 =item cust_pkg_detail [ DETAILTYPE ]
3130 Returns any customer package details for this package (see
3131 L<FS::cust_pkg_detail>).
3133 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3137 sub cust_pkg_detail {
3139 my %hash = ( 'pkgnum' => $self->pkgnum );
3140 $hash{detailtype} = shift if @_;
3142 'table' => 'cust_pkg_detail',
3143 'hashref' => \%hash,
3144 'order_by' => 'ORDER BY weight, pkgdetailnum',
3148 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
3150 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
3152 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3154 If there is an error, returns the error, otherwise returns false.
3158 sub set_cust_pkg_detail {
3159 my( $self, $detailtype, @details ) = @_;
3161 my $oldAutoCommit = $FS::UID::AutoCommit;
3162 local $FS::UID::AutoCommit = 0;
3165 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
3166 my $error = $current->delete;
3168 $dbh->rollback if $oldAutoCommit;
3169 return "error removing old detail: $error";
3173 foreach my $detail ( @details ) {
3174 my $cust_pkg_detail = new FS::cust_pkg_detail {
3175 'pkgnum' => $self->pkgnum,
3176 'detailtype' => $detailtype,
3177 'detail' => $detail,
3179 my $error = $cust_pkg_detail->insert;
3181 $dbh->rollback if $oldAutoCommit;
3182 return "error adding new detail: $error";
3187 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3194 Returns the customer billing events (see L<FS::cust_event>) for this invoice.
3198 #false laziness w/cust_bill.pm
3202 'table' => 'cust_event',
3203 'addl_from' => 'JOIN part_event USING ( eventpart )',
3204 'hashref' => { 'tablenum' => $self->pkgnum },
3205 'extra_sql' => " AND eventtable = 'cust_pkg' ",
3209 =item num_cust_event
3211 Returns the number of customer billing events (see L<FS::cust_event>) for this package.
3215 #false laziness w/cust_bill.pm
3216 sub num_cust_event {
3218 my $sql = "SELECT COUNT(*) ". $self->_from_cust_event_where;
3219 $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref->[0];
3222 =item exists_cust_event
3224 Returns true if there are customer billing events (see L<FS::cust_event>) for this package. More efficient than using num_cust_event.
3228 sub exists_cust_event {
3230 my $sql = "SELECT 1 ". $self->_from_cust_event_where. " LIMIT 1";
3231 my $row = $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref;
3232 $row ? $row->[0] : '';
3235 sub _from_cust_event_where {
3237 " FROM cust_event JOIN part_event USING ( eventpart ) ".
3238 " WHERE tablenum = ? AND eventtable = 'cust_pkg' ";
3242 my( $self, $sql, @args ) = @_;
3243 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
3244 $sth->execute(@args) or die $sth->errstr. " executing $sql";
3248 =item part_pkg_currency_option OPTIONNAME
3250 Returns a two item list consisting of the currency of this customer, if any,
3251 and a value for the provided option. If the customer has a currency, the value
3252 is the option value the given name and the currency (see
3253 L<FS::part_pkg_currency>). Otherwise, if the customer has no currency, is the
3254 regular option value for the given name (see L<FS::part_pkg_option>).
3258 sub part_pkg_currency_option {
3259 my( $self, $optionname ) = @_;
3260 my $part_pkg = $self->part_pkg;
3261 if ( my $currency = $self->cust_main->currency ) {
3262 ($currency, $part_pkg->part_pkg_currency_option($currency, $optionname) );
3264 ('', $part_pkg->option($optionname) );
3268 =item cust_svc [ SVCPART ] (old, deprecated usage)
3270 =item cust_svc [ OPTION => VALUE ... ] (current usage)
3272 =item cust_svc_unsorted [ OPTION => VALUE ... ]
3274 Returns the services for this package, as FS::cust_svc objects (see
3275 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
3276 spcififed, returns only the matching services.
3278 As an optimization, use the cust_svc_unsorted version if you are not displaying
3285 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
3286 $self->_sort_cust_svc( $self->cust_svc_unsorted_arrayref(@_) );
3289 sub cust_svc_unsorted {
3291 @{ $self->cust_svc_unsorted_arrayref(@_) };
3294 sub cust_svc_unsorted_arrayref {
3297 return [] unless $self->num_cust_svc(@_);
3300 if ( @_ && $_[0] =~ /^\d+/ ) {
3301 $opt{svcpart} = shift;
3302 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3309 'select' => 'cust_svc.*, part_svc.*',
3310 'table' => 'cust_svc',
3311 'hashref' => { 'pkgnum' => $self->pkgnum },
3312 'addl_from' => 'LEFT JOIN part_svc USING ( svcpart )',
3314 $search{hashref}->{svcpart} = $opt{svcpart}
3316 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{svcdb} )
3319 [ qsearch(\%search) ];
3323 =item overlimit [ SVCPART ]
3325 Returns the services for this package which have exceeded their
3326 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
3327 is specified, return only the matching services.
3333 return () unless $self->num_cust_svc(@_);
3334 grep { $_->overlimit } $self->cust_svc(@_);
3337 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3339 Returns historical services for this package created before END TIMESTAMP and
3340 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
3341 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
3342 I<pkg_svc.hidden> flag will be omitted.
3348 warn "$me _h_cust_svc called on $self\n"
3351 my ($end, $start, $mode) = @_;
3353 local($FS::Record::qsearch_qualify_columns) = 0;
3355 my @cust_svc = $self->_sort_cust_svc(
3356 [ qsearch( 'h_cust_svc',
3357 { 'pkgnum' => $self->pkgnum, },
3358 FS::h_cust_svc->sql_h_search(@_),
3362 if ( defined($mode) && $mode eq 'I' ) {
3363 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
3364 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
3370 sub _sort_cust_svc {
3371 my( $self, $arrayref ) = @_;
3374 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
3376 my %pkg_svc = map { $_->svcpart => $_ }
3377 qsearch( 'pkg_svc', { 'pkgpart' => $self->pkgpart } );
3382 my $pkg_svc = $pkg_svc{ $_->svcpart } || '';
3384 $pkg_svc ? $pkg_svc->primary_svc : '',
3385 $pkg_svc ? $pkg_svc->quantity : 0,
3392 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
3394 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
3396 Returns the number of services for this package. Available options are svcpart
3397 and svcdb. If either is spcififed, returns only the matching services.
3404 return $self->{'_num_cust_svc'}
3406 && exists($self->{'_num_cust_svc'})
3407 && $self->{'_num_cust_svc'} =~ /\d/;
3409 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
3413 if ( @_ && $_[0] =~ /^\d+/ ) {
3414 $opt{svcpart} = shift;
3415 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3421 my $select = 'SELECT COUNT(*) FROM cust_svc ';
3422 my $where = ' WHERE pkgnum = ? ';
3423 my @param = ($self->pkgnum);
3425 if ( $opt{'svcpart'} ) {
3426 $where .= ' AND svcpart = ? ';
3427 push @param, $opt{'svcpart'};
3429 if ( $opt{'svcdb'} ) {
3430 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
3431 $where .= ' AND svcdb = ? ';
3432 push @param, $opt{'svcdb'};
3435 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
3436 $sth->execute(@param) or die $sth->errstr;
3437 $sth->fetchrow_arrayref->[0];
3440 =item available_part_svc
3442 Returns a list of FS::part_svc objects representing services included in this
3443 package but not yet provisioned. Each FS::part_svc object also has an extra
3444 field, I<num_avail>, which specifies the number of available services.
3446 Accepts option I<provision_hold>; if true, only returns part_svc for which the
3447 associated pkg_svc has the provision_hold flag set.
3451 sub available_part_svc {
3455 my $pkg_quantity = $self->quantity || 1;
3457 grep { $_->num_avail > 0 }
3459 my $part_svc = $_->part_svc;
3460 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
3461 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
3463 # more evil encapsulation breakage
3464 if ($part_svc->{'Hash'}{'num_avail'} > 0) {
3465 my @exports = $part_svc->part_export_did;
3466 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
3471 grep { $opt{'provision_hold'} ? $_->provision_hold : 1 }
3472 $self->part_pkg->pkg_svc;
3475 =item part_svc [ OPTION => VALUE ... ]
3477 Returns a list of FS::part_svc objects representing provisioned and available
3478 services included in this package. Each FS::part_svc object also has the
3479 following extra fields:
3493 (services) - array reference containing the provisioned services, as cust_svc objects
3497 Accepts two options:
3501 =item summarize_size
3503 If true, will omit the extra cust_pkg_svc option for objects where num_cust_svc
3504 is this size or greater.
3506 =item hide_discontinued
3508 If true, will omit looking for services that are no longer avaialble in the
3516 #label -> ($cust_svc->label)[1]
3522 my $pkg_quantity = $self->quantity || 1;
3524 #XXX some sort of sort order besides numeric by svcpart...
3525 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
3527 my $part_svc = $pkg_svc->part_svc;
3528 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3529 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
3530 $part_svc->{'Hash'}{'num_avail'} =
3531 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
3532 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3533 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
3534 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
3535 && $num_cust_svc >= $opt{summarize_size};
3536 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
3538 } $self->part_pkg->pkg_svc;
3540 unless ( $opt{hide_discontinued} ) {
3542 push @part_svc, map {
3544 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3545 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
3546 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
3547 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3548 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
3550 } $self->extra_part_svc;
3557 =item extra_part_svc
3559 Returns a list of FS::part_svc objects corresponding to services in this
3560 package which are still provisioned but not (any longer) available in the
3565 sub extra_part_svc {
3568 my $pkgnum = $self->pkgnum;
3569 #my $pkgpart = $self->pkgpart;
3572 # 'table' => 'part_svc',
3575 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
3576 # WHERE pkg_svc.svcpart = part_svc.svcpart
3577 # AND pkg_svc.pkgpart = ?
3580 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
3581 # LEFT JOIN cust_pkg USING ( pkgnum )
3582 # WHERE cust_svc.svcpart = part_svc.svcpart
3585 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
3588 #seems to benchmark slightly faster... (or did?)
3590 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
3591 my $pkgparts = join(',', @pkgparts);
3594 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
3595 #MySQL doesn't grok DISINCT ON
3596 'select' => 'DISTINCT part_svc.*',
3597 'table' => 'part_svc',
3599 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
3600 AND pkg_svc.pkgpart IN ($pkgparts)
3603 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
3604 LEFT JOIN cust_pkg USING ( pkgnum )
3607 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
3608 'extra_param' => [ [$self->pkgnum=>'int'] ],
3614 Returns a short status string for this package, currently:
3620 =item not yet billed
3622 =item one-time charge
3637 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
3639 return 'cancelled' if $self->get('cancel');
3640 return 'on hold' if $self->susp && ! $self->setup;
3641 return 'suspended' if $self->susp;
3642 return 'not yet billed' unless $self->setup;
3643 return 'one-time charge' if $freq =~ /^(0|$)/;
3647 =item ucfirst_status
3649 Returns the status with the first character capitalized.
3653 sub ucfirst_status {
3654 ucfirst(shift->status);
3659 Class method that returns the list of possible status strings for packages
3660 (see L<the status method|/status>). For example:
3662 @statuses = FS::cust_pkg->statuses();
3666 tie my %statuscolor, 'Tie::IxHash',
3667 'on hold' => 'FF00F5', #brighter purple!
3668 'not yet billed' => '009999', #teal? cyan?
3669 'one-time charge' => '0000CC', #blue #'000000',
3670 'active' => '00CC00',
3671 'suspended' => 'FF9900',
3672 'cancelled' => 'FF0000',
3676 my $self = shift; #could be class...
3677 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
3678 # # mayble split btw one-time vs. recur
3689 Returns a hex triplet color string for this package's status.
3695 $statuscolor{$self->status};
3698 =item is_status_delay_cancel
3700 Returns true if part_pkg has option delay_cancel,
3701 cust_pkg status is 'suspended' and expire is set
3702 to cancel package within the next day (or however
3703 many days are set in global config part_pkg-delay_cancel-days.
3705 Accepts option I<part_pkg-delay_cancel-days> which should be
3706 the value of the config setting, to avoid looking it up again.
3708 This is not a real status, this only meant for hacking display
3709 values, because otherwise treating the package as suspended is
3710 really the whole point of the delay_cancel option.
3714 sub is_status_delay_cancel {
3715 my ($self,%opt) = @_;
3716 if ( $self->main_pkgnum and $self->pkglinknum ) {
3717 return $self->main_pkg->is_status_delay_cancel;
3719 return 0 unless $self->part_pkg->option('delay_cancel',1);
3720 return 0 unless $self->status eq 'suspended';
3721 return 0 unless $self->expire;
3722 my $expdays = $opt{'part_pkg-delay_cancel-days'};
3724 my $conf = new FS::Conf;
3725 $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
3727 my $expsecs = 60*60*24*$expdays;
3728 return 0 unless $self->expire < time + $expsecs;
3734 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
3735 "pkg - comment" depending on user preference).
3741 my $label = $self->part_pkg->pkg_comment( cust_pkg=>$self, nopkgpart=>1 );
3742 $label = $self->pkgnum. ": $label"
3743 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
3747 =item pkg_label_long
3749 Returns a long label for this package, adding the primary service's label to
3754 sub pkg_label_long {
3756 my $label = $self->pkg_label;
3757 my $cust_svc = $self->primary_cust_svc;
3758 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
3764 Returns a customer-localized label for this package.
3770 $self->part_pkg->pkg_locale( $self->cust_main->locale );
3773 =item primary_cust_svc
3775 Returns a primary service (as FS::cust_svc object) if one can be identified.
3779 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
3781 sub primary_cust_svc {
3784 my @cust_svc = $self->cust_svc;
3786 return '' unless @cust_svc; #no serivces - irrelevant then
3788 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
3790 # primary service as specified in the package definition
3791 # or exactly one service definition with quantity one
3792 my $svcpart = $self->part_pkg->svcpart;
3793 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
3794 return $cust_svc[0] if scalar(@cust_svc) == 1;
3796 #couldn't identify one thing..
3802 Returns a list of lists, calling the label method for all services
3803 (see L<FS::cust_svc>) of this billing item.
3809 map { [ $_->label ] } $self->cust_svc;
3812 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3814 Like the labels method, but returns historical information on services that
3815 were active as of END_TIMESTAMP and (optionally) not cancelled before
3816 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
3817 I<pkg_svc.hidden> flag will be omitted.
3819 Returns a list of lists, calling the label method for all (historical) services
3820 (see L<FS::h_cust_svc>) of this billing item.
3826 warn "$me _h_labels called on $self\n"
3828 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
3833 Like labels, except returns a simple flat list, and shortens long
3834 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3835 identical services to one line that lists the service label and the number of
3836 individual services rather than individual items.
3841 shift->_labels_short( 'labels', @_ );
3844 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
3846 Like h_labels, except returns a simple flat list, and shortens long
3847 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3848 identical services to one line that lists the service label and the number of
3849 individual services rather than individual items.
3853 sub h_labels_short {
3854 shift->_labels_short( 'h_labels', @_ );
3858 my( $self, $method ) = ( shift, shift );
3860 warn "$me _labels_short called on $self with $method method\n"
3863 my $conf = new FS::Conf;
3864 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
3866 warn "$me _labels_short populating \%labels\n"
3870 #tie %labels, 'Tie::IxHash';
3871 push @{ $labels{$_->[0]} }, $_->[1]
3872 foreach $self->$method(@_);
3874 warn "$me _labels_short populating \@labels\n"
3878 foreach my $label ( keys %labels ) {
3880 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
3881 my $num = scalar(@values);
3882 warn "$me _labels_short $num items for $label\n"
3885 if ( $num > $max_same_services ) {
3886 warn "$me _labels_short more than $max_same_services, so summarizing\n"
3888 push @labels, "$label ($num)";
3890 if ( $conf->exists('cust_bill-consolidate_services') ) {
3891 warn "$me _labels_short consolidating services\n"
3893 # push @labels, "$label: ". join(', ', @values);
3895 my $detail = "$label: ";
3896 $detail .= shift(@values). ', '
3898 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
3900 push @labels, $detail;
3902 warn "$me _labels_short done consolidating services\n"
3905 warn "$me _labels_short adding service data\n"
3907 push @labels, map { "$label: $_" } @values;
3918 Returns the parent customer object (see L<FS::cust_main>).
3922 Returns the balance for this specific package, when using
3923 experimental package balance.
3929 $self->cust_main->balance_pkgnum( $self->pkgnum );
3932 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
3936 Returns the location object, if any (see L<FS::cust_location>).
3938 =item cust_location_or_main
3940 If this package is associated with a location, returns the locaiton (see
3941 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
3943 =item location_label [ OPTION => VALUE ... ]
3945 Returns the label of the location object (see L<FS::cust_location>).
3949 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
3951 =item tax_locationnum
3953 Returns the foreign key to a L<FS::cust_location> object for calculating
3954 tax on this package, as determined by the C<tax-pkg_address> and
3955 C<tax-ship_address> configuration flags.
3959 sub tax_locationnum {
3961 my $conf = FS::Conf->new;
3962 if ( $conf->exists('tax-pkg_address') ) {
3963 return $self->locationnum;
3965 elsif ( $conf->exists('tax-ship_address') ) {
3966 return $self->cust_main->ship_locationnum;
3969 return $self->cust_main->bill_locationnum;
3975 Returns the L<FS::cust_location> object for tax_locationnum.
3981 my $conf = FS::Conf->new;
3982 if ( $conf->exists('tax-pkg_address') and $self->locationnum ) {
3983 return FS::cust_location->by_key($self->locationnum);
3985 elsif ( $conf->exists('tax-ship_address') ) {
3986 return $self->cust_main->ship_location;
3989 return $self->cust_main->bill_location;
3993 =item seconds_since TIMESTAMP
3995 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
3996 package have been online since TIMESTAMP, according to the session monitor.
3998 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
3999 L<Time::Local> and L<Date::Parse> for conversion functions.
4004 my($self, $since) = @_;
4007 foreach my $cust_svc (
4008 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
4010 $seconds += $cust_svc->seconds_since($since);
4017 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
4019 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
4020 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
4023 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
4024 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
4030 sub seconds_since_sqlradacct {
4031 my($self, $start, $end) = @_;
4035 foreach my $cust_svc (
4037 my $part_svc = $_->part_svc;
4038 $part_svc->svcdb eq 'svc_acct'
4039 && scalar($part_svc->part_export_usage);
4042 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
4049 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
4051 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
4052 in this package for sessions ending between TIMESTAMP_START (inclusive) and
4056 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
4057 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
4062 sub attribute_since_sqlradacct {
4063 my($self, $start, $end, $attrib) = @_;
4067 foreach my $cust_svc (
4069 my $part_svc = $_->part_svc;
4070 scalar($part_svc->part_export_usage);
4073 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
4085 my( $self, $value ) = @_;
4086 if ( defined($value) ) {
4087 $self->setfield('quantity', $value);
4089 $self->getfield('quantity') || 1;
4092 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
4094 Transfers as many services as possible from this package to another package.
4096 The destination package can be specified by pkgnum by passing an FS::cust_pkg
4097 object. The destination package must already exist.
4099 Services are moved only if the destination allows services with the correct
4100 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
4101 this option with caution! No provision is made for export differences
4102 between the old and new service definitions. Probably only should be used
4103 when your exports for all service definitions of a given svcdb are identical.
4104 (attempt a transfer without it first, to move all possible svcpart-matching
4107 Any services that can't be moved remain in the original package.
4109 Returns an error, if there is one; otherwise, returns the number of services
4110 that couldn't be moved.
4115 my ($self, $dest_pkgnum, %opt) = @_;
4121 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
4122 $dest = $dest_pkgnum;
4123 $dest_pkgnum = $dest->pkgnum;
4125 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
4128 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
4130 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
4131 $target{$pkg_svc->svcpart} = $pkg_svc->quantity * ( $dest->quantity || 1 );
4134 foreach my $cust_svc ($dest->cust_svc) {
4135 $target{$cust_svc->svcpart}--;
4138 my %svcpart2svcparts = ();
4139 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4140 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
4141 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
4142 next if exists $svcpart2svcparts{$svcpart};
4143 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
4144 $svcpart2svcparts{$svcpart} = [
4146 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
4148 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
4149 'svcpart' => $_ } );
4151 $pkg_svc ? $pkg_svc->primary_svc : '',
4152 $pkg_svc ? $pkg_svc->quantity : 0,
4156 grep { $_ != $svcpart }
4158 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
4160 warn "alternates for svcpart $svcpart: ".
4161 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
4167 foreach my $cust_svc ($self->cust_svc) {
4168 my $svcnum = $cust_svc->svcnum;
4169 if($target{$cust_svc->svcpart} > 0
4170 or $FS::cust_svc::ignore_quantity) { # maybe should be a 'force' option
4171 $target{$cust_svc->svcpart}--;
4172 my $new = new FS::cust_svc { $cust_svc->hash };
4173 $new->pkgnum($dest_pkgnum);
4174 $error = $new->replace($cust_svc);
4175 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4177 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
4178 warn "alternates to consider: ".
4179 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
4181 my @alternate = grep {
4182 warn "considering alternate svcpart $_: ".
4183 "$target{$_} available in new package\n"
4186 } @{$svcpart2svcparts{$cust_svc->svcpart}};
4188 warn "alternate(s) found\n" if $DEBUG;
4189 my $change_svcpart = $alternate[0];
4190 $target{$change_svcpart}--;
4191 my $new = new FS::cust_svc { $cust_svc->hash };
4192 $new->svcpart($change_svcpart);
4193 $new->pkgnum($dest_pkgnum);
4194 $error = $new->replace($cust_svc);
4202 my @label = $cust_svc->label;
4203 return "$label[0] $label[1]: $error";
4209 =item grab_svcnums SVCNUM, SVCNUM ...
4211 Change the pkgnum for the provided services to this packages. If there is an
4212 error, returns the error, otherwise returns false.
4220 my $oldAutoCommit = $FS::UID::AutoCommit;
4221 local $FS::UID::AutoCommit = 0;
4224 foreach my $svcnum (@svcnum) {
4225 my $cust_svc = qsearchs('cust_svc', { svcnum=>$svcnum } ) or do {
4226 $dbh->rollback if $oldAutoCommit;
4227 return "unknown svcnum $svcnum";
4229 $cust_svc->pkgnum( $self->pkgnum );
4230 my $error = $cust_svc->replace;
4232 $dbh->rollback if $oldAutoCommit;
4237 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4244 This method is deprecated. See the I<depend_jobnum> option to the insert and
4245 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
4249 #looks like this is still used by the order_pkg and change_pkg methods in
4250 # ClientAPI/MyAccount, need to look into those before removing
4254 my $oldAutoCommit = $FS::UID::AutoCommit;
4255 local $FS::UID::AutoCommit = 0;
4258 foreach my $cust_svc ( $self->cust_svc ) {
4259 #false laziness w/svc_Common::insert
4260 my $svc_x = $cust_svc->svc_x;
4261 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
4262 my $error = $part_export->export_insert($svc_x);
4264 $dbh->rollback if $oldAutoCommit;
4270 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4275 =item export_pkg_change OLD_CUST_PKG
4277 Calls the "pkg_change" export action for all services attached to this package.
4281 sub export_pkg_change {
4282 my( $self, $old ) = ( shift, shift );
4284 my $oldAutoCommit = $FS::UID::AutoCommit;
4285 local $FS::UID::AutoCommit = 0;
4288 foreach my $svc_x ( map $_->svc_x, $self->cust_svc ) {
4289 my $error = $svc_x->export('pkg_change', $self, $old);
4291 $dbh->rollback if $oldAutoCommit;
4296 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4303 Associates this package with a (suspension or cancellation) reason (see
4304 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
4307 Available options are:
4313 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
4317 the access_user (see L<FS::access_user>) providing the reason
4325 the action (cancel, susp, adjourn, expire) associated with the reason
4329 If there is an error, returns the error, otherwise returns false.
4334 my ($self, %options) = @_;
4336 my $otaker = $options{reason_otaker} ||
4337 $FS::CurrentUser::CurrentUser->username;
4340 if ( $options{'reason'} =~ /^(\d+)$/ ) {
4344 } elsif ( ref($options{'reason'}) ) {
4346 return 'Enter a new reason (or select an existing one)'
4347 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
4349 my $reason = new FS::reason({
4350 'reason_type' => $options{'reason'}->{'typenum'},
4351 'reason' => $options{'reason'}->{'reason'},
4353 my $error = $reason->insert;
4354 return $error if $error;
4356 $reasonnum = $reason->reasonnum;
4359 return "Unparseable reason: ". $options{'reason'};
4362 my $cust_pkg_reason =
4363 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
4364 'reasonnum' => $reasonnum,
4365 'otaker' => $otaker,
4366 'action' => substr(uc($options{'action'}),0,1),
4367 'date' => $options{'date'}
4372 $cust_pkg_reason->insert;
4375 =item insert_discount
4377 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
4378 inserting a new discount on the fly (see L<FS::discount>).
4380 This will look at the cust_pkg for a pseudo-field named "setup_discountnum",
4381 and if present, will create a setup discount. If the discountnum is -1,
4382 a new discount definition will be inserted using the value in
4383 "setup_discountnum_amount" or "setup_discountnum_percent". Likewise for recur.
4385 If there is an error, returns the error, otherwise returns false.
4389 sub insert_discount {
4390 #my ($self, %options) = @_;
4393 foreach my $x (qw(setup recur)) {
4394 if ( my $discountnum = $self->get("${x}_discountnum") ) {
4395 my $cust_pkg_discount = FS::cust_pkg_discount->new( {
4396 'pkgnum' => $self->pkgnum,
4397 'discountnum' => $discountnum,
4400 'end_date' => '', #XXX
4401 #for the create a new discount case
4402 'amount' => $self->get("${x}_discountnum_amount"),
4403 'percent' => $self->get("${x}_discountnum_percent"),
4404 'months' => $self->get("${x}_discountnum_months"),
4406 if ( $x eq 'setup' ) {
4407 $cust_pkg_discount->setup('Y');
4408 $cust_pkg_discount->months('');
4410 my $error = $cust_pkg_discount->insert;
4411 return $error if $error;
4418 =item set_usage USAGE_VALUE_HASHREF
4420 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4421 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4422 upbytes, downbytes, and totalbytes are appropriate keys.
4424 All svc_accts which are part of this package have their values reset.
4429 my ($self, $valueref, %opt) = @_;
4431 #only svc_acct can set_usage for now
4432 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4433 my $svc_x = $cust_svc->svc_x;
4434 $svc_x->set_usage($valueref, %opt)
4435 if $svc_x->can("set_usage");
4439 =item recharge USAGE_VALUE_HASHREF
4441 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4442 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4443 upbytes, downbytes, and totalbytes are appropriate keys.
4445 All svc_accts which are part of this package have their values incremented.
4450 my ($self, $valueref) = @_;
4452 #only svc_acct can set_usage for now
4453 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4454 my $svc_x = $cust_svc->svc_x;
4455 $svc_x->recharge($valueref)
4456 if $svc_x->can("recharge");
4460 =item apply_usageprice
4464 sub apply_usageprice {
4467 my $oldAutoCommit = $FS::UID::AutoCommit;
4468 local $FS::UID::AutoCommit = 0;
4473 foreach my $cust_pkg_usageprice ( $self->cust_pkg_usageprice ) {
4474 $error ||= $cust_pkg_usageprice->apply;
4478 $dbh->rollback if $oldAutoCommit;
4479 die "error applying part_pkg_usageprice add-ons, pkgnum ". $self->pkgnum.
4482 $dbh->commit if $oldAutoCommit;
4488 =item cust_pkg_discount
4490 =item cust_pkg_discount_active
4494 sub cust_pkg_discount_active {
4496 grep { $_->status eq 'active' } $self->cust_pkg_discount;
4499 =item cust_pkg_usage
4501 Returns a list of all voice usage counters attached to this package.
4503 =item apply_usage OPTIONS
4505 Takes the following options:
4506 - cdr: a call detail record (L<FS::cdr>)
4507 - rate_detail: the rate determined for this call (L<FS::rate_detail>)
4508 - minutes: the maximum number of minutes to be charged
4510 Finds available usage minutes for a call of this class, and subtracts
4511 up to that many minutes from the usage pool. If the usage pool is empty,
4512 and the C<cdr-minutes_priority> global config option is set, minutes may
4513 be taken from other calls as well. Either way, an allocation record will
4514 be created (L<FS::cdr_cust_pkg_usage>) and this method will return the
4515 number of minutes of usage applied to the call.
4520 my ($self, %opt) = @_;
4521 my $cdr = $opt{cdr};
4522 my $rate_detail = $opt{rate_detail};
4523 my $minutes = $opt{minutes};
4524 my $classnum = $rate_detail->classnum;
4525 my $pkgnum = $self->pkgnum;
4526 my $custnum = $self->custnum;
4528 my $oldAutoCommit = $FS::UID::AutoCommit;
4529 local $FS::UID::AutoCommit = 0;
4532 my $order = FS::Conf->new->config('cdr-minutes_priority');
4536 $is_classnum = ' part_pkg_usage_class.classnum = '.$classnum;
4538 $is_classnum = ' part_pkg_usage_class.classnum IS NULL';
4540 my @usage_recs = qsearch({
4541 'table' => 'cust_pkg_usage',
4542 'addl_from' => ' JOIN part_pkg_usage USING (pkgusagepart)'.
4543 ' JOIN cust_pkg USING (pkgnum)'.
4544 ' JOIN part_pkg_usage_class USING (pkgusagepart)',
4545 'select' => 'cust_pkg_usage.*',
4546 'extra_sql' => " WHERE ( cust_pkg.pkgnum = $pkgnum OR ".
4547 " ( cust_pkg.custnum = $custnum AND ".
4548 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4549 $is_classnum . ' AND '.
4550 " cust_pkg_usage.minutes > 0",
4551 'order_by' => " ORDER BY priority ASC",
4554 my $orig_minutes = $minutes;
4556 while (!$error and $minutes > 0 and @usage_recs) {
4557 my $cust_pkg_usage = shift @usage_recs;
4558 $cust_pkg_usage->select_for_update;
4559 my $cdr_cust_pkg_usage = FS::cdr_cust_pkg_usage->new({
4560 pkgusagenum => $cust_pkg_usage->pkgusagenum,
4561 acctid => $cdr->acctid,
4562 minutes => min($cust_pkg_usage->minutes, $minutes),
4564 $cust_pkg_usage->set('minutes',
4565 $cust_pkg_usage->minutes - $cdr_cust_pkg_usage->minutes
4567 $error = $cust_pkg_usage->replace || $cdr_cust_pkg_usage->insert;
4568 $minutes -= $cdr_cust_pkg_usage->minutes;
4570 if ( $order and $minutes > 0 and !$error ) {
4571 # then try to steal minutes from another call
4573 'table' => 'cdr_cust_pkg_usage',
4574 'addl_from' => ' JOIN cust_pkg_usage USING (pkgusagenum)'.
4575 ' JOIN part_pkg_usage USING (pkgusagepart)'.
4576 ' JOIN cust_pkg USING (pkgnum)'.
4577 ' JOIN part_pkg_usage_class USING (pkgusagepart)'.
4578 ' JOIN cdr USING (acctid)',
4579 'select' => 'cdr_cust_pkg_usage.*',
4580 'extra_sql' => " WHERE cdr.freesidestatus = 'rated' AND ".
4581 " ( cust_pkg.pkgnum = $pkgnum OR ".
4582 " ( cust_pkg.custnum = $custnum AND ".
4583 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4584 " part_pkg_usage_class.classnum = $classnum",
4585 'order_by' => ' ORDER BY part_pkg_usage.priority ASC',
4587 if ( $order eq 'time' ) {
4588 # find CDRs that are using minutes, but have a later startdate
4590 my $startdate = $cdr->startdate;
4591 if ($startdate !~ /^\d+$/) {
4592 die "bad cdr startdate '$startdate'";
4594 $search{'extra_sql'} .= " AND cdr.startdate > $startdate";
4595 # minimize needless reshuffling
4596 $search{'order_by'} .= ', cdr.startdate DESC';
4598 # XXX may not work correctly with rate_time schedules. Could
4599 # fix this by storing ratedetailnum in cdr_cust_pkg_usage, I
4601 $search{'addl_from'} .=
4602 ' JOIN rate_detail'.
4603 ' ON (cdr.rated_ratedetailnum = rate_detail.ratedetailnum)';
4604 if ( $order eq 'rate_high' ) {
4605 $search{'extra_sql'} .= ' AND rate_detail.min_charge < '.
4606 $rate_detail->min_charge;
4607 $search{'order_by'} .= ', rate_detail.min_charge ASC';
4608 } elsif ( $order eq 'rate_low' ) {
4609 $search{'extra_sql'} .= ' AND rate_detail.min_charge > '.
4610 $rate_detail->min_charge;
4611 $search{'order_by'} .= ', rate_detail.min_charge DESC';
4613 # this should really never happen
4614 die "invalid cdr-minutes_priority value '$order'\n";
4617 my @cdr_usage_recs = qsearch(\%search);
4619 while (!$error and @cdr_usage_recs and $minutes > 0) {
4620 my $cdr_cust_pkg_usage = shift @cdr_usage_recs;
4621 my $cust_pkg_usage = $cdr_cust_pkg_usage->cust_pkg_usage;
4622 my $old_cdr = $cdr_cust_pkg_usage->cdr;
4623 $reproc_cdrs{$old_cdr->acctid} = $old_cdr;
4624 $cdr_cust_pkg_usage->select_for_update;
4625 $old_cdr->select_for_update;
4626 $cust_pkg_usage->select_for_update;
4627 # in case someone else stole the usage from this CDR
4628 # while waiting for the lock...
4629 next if $old_cdr->acctid != $cdr_cust_pkg_usage->acctid;
4630 # steal the usage allocation and flag the old CDR for reprocessing
4631 $cdr_cust_pkg_usage->set('acctid', $cdr->acctid);
4632 # if the allocation is more minutes than we need, adjust it...
4633 my $delta = $cdr_cust_pkg_usage->minutes - $minutes;
4635 $cdr_cust_pkg_usage->set('minutes', $minutes);
4636 $cust_pkg_usage->set('minutes', $cust_pkg_usage->minutes + $delta);
4637 $error = $cust_pkg_usage->replace;
4639 #warn 'CDR '.$cdr->acctid . ' stealing allocation '.$cdr_cust_pkg_usage->cdrusagenum.' from CDR '.$old_cdr->acctid."\n";
4640 $error ||= $cdr_cust_pkg_usage->replace;
4641 # deduct the stolen minutes
4642 $minutes -= $cdr_cust_pkg_usage->minutes;
4644 # after all minute-stealing is done, reset the affected CDRs
4645 foreach (values %reproc_cdrs) {
4646 $error ||= $_->set_status('');
4647 # XXX or should we just call $cdr->rate right here?
4648 # it's not like we can create a loop this way, since the min_charge
4649 # or call time has to go monotonically in one direction.
4650 # we COULD get some very deep recursions going, though...
4652 } # if $order and $minutes
4655 die "error applying included minutes\npkgnum ".$self->pkgnum.", class $classnum, acctid ".$cdr->acctid."\n$error\n"
4657 $dbh->commit if $oldAutoCommit;
4658 return $orig_minutes - $minutes;
4662 =item supplemental_pkgs
4664 Returns a list of all packages supplemental to this one.
4668 sub supplemental_pkgs {
4670 qsearch('cust_pkg', { 'main_pkgnum' => $self->pkgnum });
4675 Returns the package that this one is supplemental to, if any.
4681 if ( $self->main_pkgnum ) {
4682 return FS::cust_pkg->by_key($self->main_pkgnum);
4689 =head1 CLASS METHODS
4695 Returns an SQL expression identifying recurring packages.
4699 sub recurring_sql { "
4700 '0' != ( select freq from part_pkg
4701 where cust_pkg.pkgpart = part_pkg.pkgpart )
4706 Returns an SQL expression identifying one-time packages.
4711 '0' = ( select freq from part_pkg
4712 where cust_pkg.pkgpart = part_pkg.pkgpart )
4717 Returns an SQL expression identifying ordered packages (recurring packages not
4723 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
4728 Returns an SQL expression identifying active packages.
4733 $_[0]->recurring_sql. "
4734 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4735 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4736 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4739 =item not_yet_billed_sql
4741 Returns an SQL expression identifying packages which have not yet been billed.
4745 sub not_yet_billed_sql { "
4746 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4747 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4748 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4753 Returns an SQL expression identifying inactive packages (one-time packages
4754 that are otherwise unsuspended/uncancelled).
4758 sub inactive_sql { "
4759 ". $_[0]->onetime_sql(). "
4760 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4761 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4762 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4767 Returns an SQL expression identifying on-hold packages.
4772 #$_[0]->recurring_sql(). ' AND '.
4774 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4775 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4776 AND ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4783 Returns an SQL expression identifying suspended packages.
4787 sub suspended_sql { susp_sql(@_); }
4789 #$_[0]->recurring_sql(). ' AND '.
4791 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4792 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4793 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4800 Returns an SQL exprression identifying cancelled packages.
4804 sub cancelled_sql { cancel_sql(@_); }
4806 #$_[0]->recurring_sql(). ' AND '.
4807 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
4812 Returns an SQL expression to give the package status as a string.
4818 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
4819 WHEN ( cust_pkg.susp IS NOT NULL AND cust_pkg.setup IS NULL ) THEN 'on hold'
4820 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
4821 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
4822 WHEN ".onetime_sql()." THEN 'one-time charge'
4829 Returns a list of two package counts. The first is a count of packages
4830 based on the supplied criteria and the second is the count of residential
4831 packages with those same criteria. Criteria are specified as in the search
4837 my ($class, $params) = @_;
4839 my $sql_query = $class->search( $params );
4841 my $count_sql = delete($sql_query->{'count_query'});
4842 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
4843 or die "couldn't parse count_sql";
4845 my $count_sth = dbh->prepare($count_sql)
4846 or die "Error preparing $count_sql: ". dbh->errstr;
4848 or die "Error executing $count_sql: ". $count_sth->errstr;
4849 my $count_arrayref = $count_sth->fetchrow_arrayref;
4851 return ( @$count_arrayref );
4855 =item tax_locationnum_sql
4857 Returns an SQL expression for the tax location for a package, based
4858 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
4862 sub tax_locationnum_sql {
4863 my $conf = FS::Conf->new;
4864 if ( $conf->exists('tax-pkg_address') ) {
4865 'cust_pkg.locationnum';
4867 elsif ( $conf->exists('tax-ship_address') ) {
4868 'cust_main.ship_locationnum';
4871 'cust_main.bill_locationnum';
4877 Returns a list: the first item is an SQL fragment identifying matching
4878 packages/customers via location (taking into account shipping and package
4879 address taxation, if enabled), and subsequent items are the parameters to
4880 substitute for the placeholders in that fragment.
4885 my($class, %opt) = @_;
4886 my $ornull = $opt{'ornull'};
4888 my $conf = new FS::Conf;
4890 # '?' placeholders in _location_sql_where
4891 my $x = $ornull ? 3 : 2;
4902 if ( $conf->exists('tax-ship_address') ) {
4905 ( ( ship_last IS NULL OR ship_last = '' )
4906 AND ". _location_sql_where('cust_main', '', $ornull ). "
4908 OR ( ship_last IS NOT NULL AND ship_last != ''
4909 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
4912 # AND payby != 'COMP'
4914 @main_param = ( @bill_param, @bill_param );
4918 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
4919 @main_param = @bill_param;
4925 if ( $conf->exists('tax-pkg_address') ) {
4927 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
4930 ( cust_pkg.locationnum IS NULL AND $main_where )
4931 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
4934 @param = ( @main_param, @bill_param );
4938 $where = $main_where;
4939 @param = @main_param;
4947 #subroutine, helper for location_sql
4948 sub _location_sql_where {
4950 my $prefix = @_ ? shift : '';
4951 my $ornull = @_ ? shift : '';
4953 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
4955 $ornull = $ornull ? ' OR ? IS NULL ' : '';
4957 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
4958 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
4959 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
4961 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
4963 # ( $table.${prefix}city = ? $or_empty_city $ornull )
4965 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4966 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4967 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
4968 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
4969 AND $table.${prefix}country = ?
4974 my( $self, $what ) = @_;
4976 my $what_show_zero = $what. '_show_zero';
4977 length($self->$what_show_zero())
4978 ? ($self->$what_show_zero() eq 'Y')
4979 : $self->part_pkg->$what_show_zero();
4986 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
4988 Bulk cancel + order subroutine. Perhaps slightly deprecated, only used by the
4989 bulk cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
4991 CUSTNUM is a customer (see L<FS::cust_main>)
4993 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
4994 L<FS::part_pkg>) to order for this customer. Duplicates are of course
4997 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
4998 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
4999 new billing items. An error is returned if this is not possible (see
5000 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
5003 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5004 newly-created cust_pkg objects.
5006 REFNUM, if specified, will specify the FS::pkg_referral record to be created
5007 and inserted. Multiple FS::pkg_referral records can be created by
5008 setting I<refnum> to an array reference of refnums or a hash reference with
5009 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
5010 record will be created corresponding to cust_main.refnum.
5015 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
5017 my $conf = new FS::Conf;
5019 # Transactionize this whole mess
5020 my $oldAutoCommit = $FS::UID::AutoCommit;
5021 local $FS::UID::AutoCommit = 0;
5025 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
5026 # return "Customer not found: $custnum" unless $cust_main;
5028 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
5031 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5034 my $change = scalar(@old_cust_pkg) != 0;
5037 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
5039 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
5040 " to pkgpart ". $pkgparts->[0]. "\n"
5043 my $err_or_cust_pkg =
5044 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
5045 'refnum' => $refnum,
5048 unless (ref($err_or_cust_pkg)) {
5049 $dbh->rollback if $oldAutoCommit;
5050 return $err_or_cust_pkg;
5053 push @$return_cust_pkg, $err_or_cust_pkg;
5054 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5059 # Create the new packages.
5060 foreach my $pkgpart (@$pkgparts) {
5062 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
5064 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
5065 pkgpart => $pkgpart,
5069 $error = $cust_pkg->insert( 'change' => $change );
5070 push @$return_cust_pkg, $cust_pkg;
5072 foreach my $link ($cust_pkg->part_pkg->supp_part_pkg_link) {
5073 my $supp_pkg = FS::cust_pkg->new({
5074 custnum => $custnum,
5075 pkgpart => $link->dst_pkgpart,
5077 main_pkgnum => $cust_pkg->pkgnum,
5080 $error ||= $supp_pkg->insert( 'change' => $change );
5081 push @$return_cust_pkg, $supp_pkg;
5085 $dbh->rollback if $oldAutoCommit;
5090 # $return_cust_pkg now contains refs to all of the newly
5093 # Transfer services and cancel old packages.
5094 foreach my $old_pkg (@old_cust_pkg) {
5096 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
5099 foreach my $new_pkg (@$return_cust_pkg) {
5100 $error = $old_pkg->transfer($new_pkg);
5101 if ($error and $error == 0) {
5102 # $old_pkg->transfer failed.
5103 $dbh->rollback if $oldAutoCommit;
5108 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
5109 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
5110 foreach my $new_pkg (@$return_cust_pkg) {
5111 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
5112 if ($error and $error == 0) {
5113 # $old_pkg->transfer failed.
5114 $dbh->rollback if $oldAutoCommit;
5121 # Transfers were successful, but we went through all of the
5122 # new packages and still had services left on the old package.
5123 # We can't cancel the package under the circumstances, so abort.
5124 $dbh->rollback if $oldAutoCommit;
5125 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
5127 $error = $old_pkg->cancel( quiet=>1, 'no_delay_cancel'=>1 );
5133 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5137 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
5139 A bulk change method to change packages for multiple customers.
5141 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5142 L<FS::part_pkg>) to order for each customer. Duplicates are of course
5145 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
5146 replace. The services (see L<FS::cust_svc>) are moved to the
5147 new billing items. An error is returned if this is not possible (see
5150 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5151 newly-created cust_pkg objects.
5156 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
5158 # Transactionize this whole mess
5159 my $oldAutoCommit = $FS::UID::AutoCommit;
5160 local $FS::UID::AutoCommit = 0;
5164 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5167 while(scalar(@old_cust_pkg)) {
5169 my $custnum = $old_cust_pkg[0]->custnum;
5170 my (@remove) = map { $_->pkgnum }
5171 grep { $_->custnum == $custnum } @old_cust_pkg;
5172 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
5174 my $error = order $custnum, $pkgparts, \@remove, \@return;
5176 push @errors, $error
5178 push @$return_cust_pkg, @return;
5181 if (scalar(@errors)) {
5182 $dbh->rollback if $oldAutoCommit;
5183 return join(' / ', @errors);
5186 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5190 =item forward_emails
5192 Returns a hash of svcnums and corresponding email addresses
5193 for svc_acct services that can be used as source or dest
5194 for svc_forward services provisioned in this package.
5196 Accepts options I<svc_forward> OR I<svcnum> for a svc_forward
5197 service; if included, will ensure the current values of the
5198 specified service are included in the list, even if for some
5199 other reason they wouldn't be. If called as a class method
5200 with a specified service, returns only these current values.
5202 Caution: does not actually check if svc_forward services are
5203 available to be provisioned on this package.
5207 sub forward_emails {
5211 #load optional service, thoroughly validated
5212 die "Use svcnum or svc_forward, not both"
5213 if $opt{'svcnum'} && $opt{'svc_forward'};
5214 my $svc_forward = $opt{'svc_forward'};
5215 $svc_forward ||= qsearchs('svc_forward',{ 'svcnum' => $opt{'svcnum'} })
5217 die "Specified service is not a forward service"
5218 if $svc_forward && (ref($svc_forward) ne 'FS::svc_forward');
5219 die "Specified service not found"
5220 if ($opt{'svcnum'} || $opt{'svc_forward'}) && !$svc_forward;
5224 ## everything below was basically copied from httemplate/edit/svc_forward.cgi
5225 ## with minimal refactoring, not sure why we can't just load all svc_accts for this custnum
5227 #add current values from specified service, if there was one
5229 foreach my $method (qw( srcsvc_acct dstsvc_acct )) {
5230 my $svc_acct = $svc_forward->$method();
5231 $email{$svc_acct->svcnum} = $svc_acct->email if $svc_acct;
5235 if (ref($self) eq 'FS::cust_pkg') {
5237 #and including the rest for this customer
5238 my($u_part_svc,@u_acct_svcparts);
5239 foreach $u_part_svc ( qsearch('part_svc',{'svcdb'=>'svc_acct'}) ) {
5240 push @u_acct_svcparts,$u_part_svc->getfield('svcpart');
5243 my $custnum = $self->getfield('custnum');
5244 foreach my $i_cust_pkg ( qsearch('cust_pkg',{'custnum'=>$custnum}) ) {
5245 my $cust_pkgnum = $i_cust_pkg->getfield('pkgnum');
5246 #now find the corresponding record(s) in cust_svc (for this pkgnum!)
5247 foreach my $acct_svcpart (@u_acct_svcparts) {
5248 foreach my $i_cust_svc (
5249 qsearch( 'cust_svc', { 'pkgnum' => $cust_pkgnum,
5250 'svcpart' => $acct_svcpart } )
5252 my $svc_acct = qsearchs( 'svc_acct', { 'svcnum' => $i_cust_svc->svcnum } );
5253 $email{$svc_acct->svcnum} = $svc_acct->email;
5262 # Used by FS::Upgrade to migrate to a new database.
5263 sub _upgrade_data { # class method
5264 my ($class, %opts) = @_;
5265 $class->_upgrade_otaker(%opts);
5267 # RT#10139, bug resulting in contract_end being set when it shouldn't
5268 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
5269 # RT#10830, bad calculation of prorate date near end of year
5270 # the date range for bill is December 2009, and we move it forward
5271 # one year if it's before the previous bill date (which it should
5273 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
5274 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
5275 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
5276 # RT6628, add order_date to cust_pkg
5277 'update cust_pkg set order_date = (select history_date from h_cust_pkg
5278 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
5279 history_action = \'insert\') where order_date is null',
5281 foreach my $sql (@statements) {
5282 my $sth = dbh->prepare($sql);
5283 $sth->execute or die $sth->errstr;
5286 # RT31194: supplemental package links that are deleted don't clean up
5288 my @pkglinknums = qsearch({
5289 'select' => 'DISTINCT cust_pkg.pkglinknum',
5290 'table' => 'cust_pkg',
5291 'addl_from' => ' LEFT JOIN part_pkg_link USING (pkglinknum) ',
5292 'extra_sql' => ' WHERE cust_pkg.pkglinknum IS NOT NULL
5293 AND part_pkg_link.pkglinknum IS NULL',
5295 foreach (@pkglinknums) {
5296 my $pkglinknum = $_->pkglinknum;
5297 warn "cleaning part_pkg_link #$pkglinknum\n";
5298 my $part_pkg_link = FS::part_pkg_link->new({pkglinknum => $pkglinknum});
5299 my $error = $part_pkg_link->remove_linked;
5300 die $error if $error;
5308 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
5310 In sub order, the @pkgparts array (passed by reference) is clobbered.
5312 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
5313 method to pass dates to the recur_prog expression, it should do so.
5315 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
5316 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
5317 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
5318 configuration values. Probably need a subroutine which decides what to do
5319 based on whether or not we've fetched the user yet, rather than a hash. See
5320 FS::UID and the TODO.
5322 Now that things are transactional should the check in the insert method be
5327 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
5328 L<FS::pkg_svc>, schema.html from the base documentation