4 use base qw( FS::otaker_Mixin FS::cust_main_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common );
6 use vars qw($disable_agentcheck $DEBUG $me);
8 use Scalar::Util qw( blessed );
9 use List::Util qw(max);
11 use Time::Local qw( timelocal_nocheck );
13 use FS::UID qw( getotaker dbh );
14 use FS::Misc qw( send_email );
15 use FS::Record qw( qsearch qsearchs );
20 use FS::cust_location;
22 use FS::cust_bill_pkg;
23 use FS::cust_pkg_detail;
28 use FS::cust_pkg_reason;
30 use FS::cust_pkg_discount;
34 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
36 # because they load configuration by setting FS::UID::callback (see TODO)
42 # for sending cancel emails in sub cancel
46 $me = '[FS::cust_pkg]';
48 $disable_agentcheck = 0;
52 my ( $hashref, $cache ) = @_;
53 #if ( $hashref->{'pkgpart'} ) {
54 if ( $hashref->{'pkg'} ) {
55 # #@{ $self->{'_pkgnum'} } = ();
56 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
57 # $self->{'_pkgpart'} = $subcache;
58 # #push @{ $self->{'_pkgnum'} },
59 # FS::part_pkg->new_or_cached($hashref, $subcache);
60 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
62 if ( exists $hashref->{'svcnum'} ) {
63 #@{ $self->{'_pkgnum'} } = ();
64 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
65 $self->{'_svcnum'} = $subcache;
66 #push @{ $self->{'_pkgnum'} },
67 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
73 FS::cust_pkg - Object methods for cust_pkg objects
79 $record = new FS::cust_pkg \%hash;
80 $record = new FS::cust_pkg { 'column' => 'value' };
82 $error = $record->insert;
84 $error = $new_record->replace($old_record);
86 $error = $record->delete;
88 $error = $record->check;
90 $error = $record->cancel;
92 $error = $record->suspend;
94 $error = $record->unsuspend;
96 $part_pkg = $record->part_pkg;
98 @labels = $record->labels;
100 $seconds = $record->seconds_since($timestamp);
102 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
103 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
107 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
108 inherits from FS::Record. The following fields are currently supported:
114 Primary key (assigned automatically for new billing items)
118 Customer (see L<FS::cust_main>)
122 Billing item definition (see L<FS::part_pkg>)
126 Optional link to package location (see L<FS::location>)
130 date package was ordered (also remains same on changes)
142 date (next bill date)
170 order taker (see L<FS::access_user>)
174 If this field is set to 1, disables the automatic
175 unsuspension of this package when using the B<unsuspendauto> config option.
179 If not set, defaults to 1
183 Date of change from previous package
193 =item change_locationnum
199 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
200 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
201 L<Time::Local> and L<Date::Parse> for conversion functions.
209 Create a new billing item. To add the item to the database, see L<"insert">.
213 sub table { 'cust_pkg'; }
214 sub cust_linked { $_[0]->cust_main_custnum; }
215 sub cust_unlinked_msg {
217 "WARNING: can't find cust_main.custnum ". $self->custnum.
218 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
221 =item insert [ OPTION => VALUE ... ]
223 Adds this billing item to the database ("Orders" the item). If there is an
224 error, returns the error, otherwise returns false.
226 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
227 will be used to look up the package definition and agent restrictions will be
230 If the additional field I<refnum> is defined, an FS::pkg_referral record will
231 be created and inserted. Multiple FS::pkg_referral records can be created by
232 setting I<refnum> to an array reference of refnums or a hash reference with
233 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
234 record will be created corresponding to cust_main.refnum.
236 The following options are available:
242 If set true, supresses any referral credit to a referring customer.
246 cust_pkg_option records will be created
250 a ticket will be added to this customer with this subject
254 an optional queue name for ticket additions
261 my( $self, %options ) = @_;
263 my $error = $self->check_pkgpart;
264 return $error if $error;
266 if ( $self->part_pkg->option('start_1st', 1) && !$self->start_date ) {
267 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
268 $mon += 1 unless $mday == 1;
269 until ( $mon < 12 ) { $mon -= 12; $year++; }
270 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
273 foreach my $action ( qw(expire adjourn contract_end) ) {
274 my $months = $self->part_pkg->option("${action}_months",1);
275 if($months and !$self->$action) {
276 my $start = $self->start_date || $self->setup || time;
277 $self->$action( $self->part_pkg->add_freq($start, $months) );
281 $self->order_date(time);
283 local $SIG{HUP} = 'IGNORE';
284 local $SIG{INT} = 'IGNORE';
285 local $SIG{QUIT} = 'IGNORE';
286 local $SIG{TERM} = 'IGNORE';
287 local $SIG{TSTP} = 'IGNORE';
288 local $SIG{PIPE} = 'IGNORE';
290 my $oldAutoCommit = $FS::UID::AutoCommit;
291 local $FS::UID::AutoCommit = 0;
294 $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
296 $dbh->rollback if $oldAutoCommit;
300 $self->refnum($self->cust_main->refnum) unless $self->refnum;
301 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
302 $self->process_m2m( 'link_table' => 'pkg_referral',
303 'target_table' => 'part_referral',
304 'params' => $self->refnum,
307 if ( $self->discountnum ) {
308 my $error = $self->insert_discount();
310 $dbh->rollback if $oldAutoCommit;
315 #if ( $self->reg_code ) {
316 # my $reg_code = qsearchs('reg_code', { 'code' => $self->reg_code } );
317 # $error = $reg_code->delete;
319 # $dbh->rollback if $oldAutoCommit;
324 my $conf = new FS::Conf;
326 if ( $conf->config('ticket_system') && $options{ticket_subject} ) {
329 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
336 use FS::TicketSystem;
337 FS::TicketSystem->init();
339 my $q = new RT::Queue($RT::SystemUser);
340 $q->Load($options{ticket_queue}) if $options{ticket_queue};
341 my $t = new RT::Ticket($RT::SystemUser);
342 my $mime = new MIME::Entity;
343 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
344 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
345 Subject => $options{ticket_subject},
348 $t->AddLink( Type => 'MemberOf',
349 Target => 'freeside://freeside/cust_main/'. $self->custnum,
353 if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
354 my $queue = new FS::queue {
355 'job' => 'FS::cust_main::queueable_print',
357 $error = $queue->insert(
358 'custnum' => $self->custnum,
359 'template' => 'welcome_letter',
363 warn "can't send welcome letter: $error";
368 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
375 This method now works but you probably shouldn't use it.
377 You don't want to delete packages, because there would then be no record
378 the customer ever purchased the package. Instead, see the cancel method and
379 hide cancelled packages.
386 local $SIG{HUP} = 'IGNORE';
387 local $SIG{INT} = 'IGNORE';
388 local $SIG{QUIT} = 'IGNORE';
389 local $SIG{TERM} = 'IGNORE';
390 local $SIG{TSTP} = 'IGNORE';
391 local $SIG{PIPE} = 'IGNORE';
393 my $oldAutoCommit = $FS::UID::AutoCommit;
394 local $FS::UID::AutoCommit = 0;
397 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
398 my $error = $cust_pkg_discount->delete;
400 $dbh->rollback if $oldAutoCommit;
404 #cust_bill_pkg_discount?
406 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
407 my $error = $cust_pkg_detail->delete;
409 $dbh->rollback if $oldAutoCommit;
414 foreach my $cust_pkg_reason (
416 'table' => 'cust_pkg_reason',
417 'hashref' => { 'pkgnum' => $self->pkgnum },
421 my $error = $cust_pkg_reason->delete;
423 $dbh->rollback if $oldAutoCommit;
430 my $error = $self->SUPER::delete(@_);
432 $dbh->rollback if $oldAutoCommit;
436 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
442 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
444 Replaces the OLD_RECORD with this one in the database. If there is an error,
445 returns the error, otherwise returns false.
447 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
449 Changing pkgpart may have disasterous effects. See the order subroutine.
451 setup and bill are normally updated by calling the bill method of a customer
452 object (see L<FS::cust_main>).
454 suspend is normally updated by the suspend and unsuspend methods.
456 cancel is normally updated by the cancel method (and also the order subroutine
459 Available options are:
465 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
469 the access_user (see L<FS::access_user>) providing the reason
473 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
482 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
487 ( ref($_[0]) eq 'HASH' )
491 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
492 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
495 #return "Can't change setup once it exists!"
496 # if $old->getfield('setup') &&
497 # $old->getfield('setup') != $new->getfield('setup');
499 #some logic for bill, susp, cancel?
501 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
503 local $SIG{HUP} = 'IGNORE';
504 local $SIG{INT} = 'IGNORE';
505 local $SIG{QUIT} = 'IGNORE';
506 local $SIG{TERM} = 'IGNORE';
507 local $SIG{TSTP} = 'IGNORE';
508 local $SIG{PIPE} = 'IGNORE';
510 my $oldAutoCommit = $FS::UID::AutoCommit;
511 local $FS::UID::AutoCommit = 0;
514 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
515 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
516 my $error = $new->insert_reason(
517 'reason' => $options->{'reason'},
518 'date' => $new->$method,
520 'reason_otaker' => $options->{'reason_otaker'},
523 dbh->rollback if $oldAutoCommit;
524 return "Error inserting cust_pkg_reason: $error";
529 #save off and freeze RADIUS attributes for any associated svc_acct records
531 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
533 #also check for specific exports?
534 # to avoid spurious modify export events
535 @svc_acct = map { $_->svc_x }
536 grep { $_->part_svc->svcdb eq 'svc_acct' }
539 $_->snapshot foreach @svc_acct;
543 my $error = $new->SUPER::replace($old,
544 $options->{options} ? $options->{options} : ()
547 $dbh->rollback if $oldAutoCommit;
551 #for prepaid packages,
552 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
553 foreach my $old_svc_acct ( @svc_acct ) {
554 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
556 $new_svc_acct->replace( $old_svc_acct,
557 'depend_jobnum' => $options->{depend_jobnum},
560 $dbh->rollback if $oldAutoCommit;
565 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
572 Checks all fields to make sure this is a valid billing item. If there is an
573 error, returns the error, otherwise returns false. Called by the insert and
581 $self->locationnum('') if !$self->locationnum || $self->locationnum == -1;
584 $self->ut_numbern('pkgnum')
585 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
586 || $self->ut_numbern('pkgpart')
587 || $self->check_pkgpart
588 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
589 || $self->ut_numbern('start_date')
590 || $self->ut_numbern('setup')
591 || $self->ut_numbern('bill')
592 || $self->ut_numbern('susp')
593 || $self->ut_numbern('cancel')
594 || $self->ut_numbern('adjourn')
595 || $self->ut_numbern('expire')
596 || $self->ut_enum('no_auto', [ '', 'Y' ])
598 return $error if $error;
600 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
602 if ( $self->dbdef_table->column('manual_flag') ) {
603 $self->manual_flag('') if $self->manual_flag eq ' ';
604 $self->manual_flag =~ /^([01]?)$/
605 or return "Illegal manual_flag ". $self->manual_flag;
606 $self->manual_flag($1);
619 my $error = $self->ut_numbern('pkgpart');
620 return $error if $error;
622 if ( $self->reg_code ) {
624 unless ( grep { $self->pkgpart == $_->pkgpart }
625 map { $_->reg_code_pkg }
626 qsearchs( 'reg_code', { 'code' => $self->reg_code,
627 'agentnum' => $self->cust_main->agentnum })
629 return "Unknown registration code";
632 } elsif ( $self->promo_code ) {
635 qsearchs('part_pkg', {
636 'pkgpart' => $self->pkgpart,
637 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
639 return 'Unknown promotional code' unless $promo_part_pkg;
643 unless ( $disable_agentcheck ) {
645 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
646 return "agent ". $agent->agentnum. ':'. $agent->agent.
647 " can't purchase pkgpart ". $self->pkgpart
648 unless $agent->pkgpart_hashref->{ $self->pkgpart }
649 || $agent->agentnum == $self->part_pkg->agentnum;
652 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
653 return $error if $error;
661 =item cancel [ OPTION => VALUE ... ]
663 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
664 in this package, then cancels the package itself (sets the cancel field to
667 Available options are:
671 =item quiet - can be set true to supress email cancellation notices.
673 =item time - can be set to cancel the package based on a specific future or historical date. Using time ensures that the remaining amount is calculated correctly. Note however that this is an immediate cancel and just changes the date. You are PROBABLY looking to expire the account instead of using this.
675 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
677 =item date - can be set to a unix style timestamp to specify when to cancel (expire)
679 =item nobill - can be set true to skip billing if it might otherwise be done.
681 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
682 not credit it. This must be set (by change()) when changing the package
683 to a different pkgpart or location, and probably shouldn't be in any other
684 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
689 If there is an error, returns the error, otherwise returns false.
694 my( $self, %options ) = @_;
697 my $conf = new FS::Conf;
699 warn "cust_pkg::cancel called with options".
700 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
703 local $SIG{HUP} = 'IGNORE';
704 local $SIG{INT} = 'IGNORE';
705 local $SIG{QUIT} = 'IGNORE';
706 local $SIG{TERM} = 'IGNORE';
707 local $SIG{TSTP} = 'IGNORE';
708 local $SIG{PIPE} = 'IGNORE';
710 my $oldAutoCommit = $FS::UID::AutoCommit;
711 local $FS::UID::AutoCommit = 0;
714 my $old = $self->select_for_update;
716 if ( $old->get('cancel') || $self->get('cancel') ) {
717 dbh->rollback if $oldAutoCommit;
718 return ""; # no error
721 my $date = $options{date} if $options{date}; # expire/cancel later
722 $date = '' if ($date && $date <= time); # complain instead?
724 #race condition: usage could be ongoing until unprovisioned
725 #resolved by performing a change package instead (which unprovisions) and
727 if ( !$options{nobill} && !$date && $conf->exists('bill_usage_on_cancel') ) {
728 my $copy = $self->new({$self->hash});
730 $copy->cust_main->bill( pkg_list => [ $copy ], cancel => 1 );
731 warn "Error billing during cancel, custnum ".
732 #$self->cust_main->custnum. ": $error"
737 my $cancel_time = $options{'time'} || time;
739 if ( $options{'reason'} ) {
740 $error = $self->insert_reason( 'reason' => $options{'reason'},
741 'action' => $date ? 'expire' : 'cancel',
742 'date' => $date ? $date : $cancel_time,
743 'reason_otaker' => $options{'reason_otaker'},
746 dbh->rollback if $oldAutoCommit;
747 return "Error inserting cust_pkg_reason: $error";
753 foreach my $cust_svc (
756 sort { $a->[1] <=> $b->[1] }
757 map { [ $_, $_->svc_x->table_info->{'cancel_weight'} ]; }
758 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
760 my $error = $cust_svc->cancel;
763 $dbh->rollback if $oldAutoCommit;
764 return "Error cancelling cust_svc: $error";
768 # Add a credit for remaining service
769 my $last_bill = $self->getfield('last_bill') || 0;
770 my $next_bill = $self->getfield('bill') || 0;
772 if ( exists($options{'unused_credit'}) ) {
773 $do_credit = $options{'unused_credit'};
776 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
779 and $last_bill > 0 # the package has been billed
780 and $next_bill > 0 # the package has a next bill date
781 and $next_bill >= $cancel_time # which is in the future
783 my $remaining_value = $self->calc_remain('time' => $cancel_time);
784 if ( $remaining_value > 0 ) {
785 my $error = $self->cust_main->credit(
787 'Credit for unused time on '. $self->part_pkg->pkg,
788 'reason_type' => $conf->config('cancel_credit_type'),
791 $dbh->rollback if $oldAutoCommit;
792 return "Error crediting customer \$$remaining_value for unused time".
793 " on ". $self->part_pkg->pkg. ": $error";
795 } #if $remaining_value
800 my %hash = $self->hash;
801 $date ? ($hash{'expire'} = $date) : ($hash{'cancel'} = $cancel_time);
802 my $new = new FS::cust_pkg ( \%hash );
803 $error = $new->replace( $self, options => { $self->options } );
805 $dbh->rollback if $oldAutoCommit;
809 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
810 return '' if $date; #no errors
812 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
813 if ( !$options{'quiet'} &&
814 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
816 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
819 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
820 $error = $msg_template->send( 'cust_main' => $self->cust_main,
825 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
826 'to' => \@invoicing_list,
827 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
828 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
831 #should this do something on errors?
838 =item cancel_if_expired [ NOW_TIMESTAMP ]
840 Cancels this package if its expire date has been reached.
844 sub cancel_if_expired {
846 my $time = shift || time;
847 return '' unless $self->expire && $self->expire <= $time;
848 my $error = $self->cancel;
850 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
851 $self->custnum. ": $error";
858 Cancels any pending expiration (sets the expire field to null).
860 If there is an error, returns the error, otherwise returns false.
865 my( $self, %options ) = @_;
868 local $SIG{HUP} = 'IGNORE';
869 local $SIG{INT} = 'IGNORE';
870 local $SIG{QUIT} = 'IGNORE';
871 local $SIG{TERM} = 'IGNORE';
872 local $SIG{TSTP} = 'IGNORE';
873 local $SIG{PIPE} = 'IGNORE';
875 my $oldAutoCommit = $FS::UID::AutoCommit;
876 local $FS::UID::AutoCommit = 0;
879 my $old = $self->select_for_update;
881 my $pkgnum = $old->pkgnum;
882 if ( $old->get('cancel') || $self->get('cancel') ) {
883 dbh->rollback if $oldAutoCommit;
884 return "Can't unexpire cancelled package $pkgnum";
885 # or at least it's pointless
888 unless ( $old->get('expire') && $self->get('expire') ) {
889 dbh->rollback if $oldAutoCommit;
890 return ""; # no error
893 my %hash = $self->hash;
894 $hash{'expire'} = '';
895 my $new = new FS::cust_pkg ( \%hash );
896 $error = $new->replace( $self, options => { $self->options } );
898 $dbh->rollback if $oldAutoCommit;
902 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
908 =item suspend [ OPTION => VALUE ... ]
910 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
911 package, then suspends the package itself (sets the susp field to now).
913 Available options are:
917 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
919 =item date - can be set to a unix style timestamp to specify when to suspend (adjourn)
923 If there is an error, returns the error, otherwise returns false.
928 my( $self, %options ) = @_;
931 local $SIG{HUP} = 'IGNORE';
932 local $SIG{INT} = 'IGNORE';
933 local $SIG{QUIT} = 'IGNORE';
934 local $SIG{TERM} = 'IGNORE';
935 local $SIG{TSTP} = 'IGNORE';
936 local $SIG{PIPE} = 'IGNORE';
938 my $oldAutoCommit = $FS::UID::AutoCommit;
939 local $FS::UID::AutoCommit = 0;
942 my $old = $self->select_for_update;
944 my $pkgnum = $old->pkgnum;
945 if ( $old->get('cancel') || $self->get('cancel') ) {
946 dbh->rollback if $oldAutoCommit;
947 return "Can't suspend cancelled package $pkgnum";
950 if ( $old->get('susp') || $self->get('susp') ) {
951 dbh->rollback if $oldAutoCommit;
952 return ""; # no error # complain on adjourn?
955 my $date = $options{date} if $options{date}; # adjourn/suspend later
956 $date = '' if ($date && $date <= time); # complain instead?
958 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
959 dbh->rollback if $oldAutoCommit;
960 return "Package $pkgnum expires before it would be suspended.";
963 my $suspend_time = $options{'time'} || time;
965 if ( $options{'reason'} ) {
966 $error = $self->insert_reason( 'reason' => $options{'reason'},
967 'action' => $date ? 'adjourn' : 'suspend',
968 'date' => $date ? $date : $suspend_time,
969 'reason_otaker' => $options{'reason_otaker'},
972 dbh->rollback if $oldAutoCommit;
973 return "Error inserting cust_pkg_reason: $error";
981 foreach my $cust_svc (
982 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
984 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
986 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
987 $dbh->rollback if $oldAutoCommit;
988 return "Illegal svcdb value in part_svc!";
991 require "FS/$svcdb.pm";
993 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
995 $error = $svc->suspend;
997 $dbh->rollback if $oldAutoCommit;
1000 my( $label, $value ) = $cust_svc->label;
1001 push @labels, "$label: $value";
1005 my $conf = new FS::Conf;
1006 if ( $conf->config('suspend_email_admin') ) {
1008 my $error = send_email(
1009 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1010 #invoice_from ??? well as good as any
1011 'to' => $conf->config('suspend_email_admin'),
1012 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1014 "This is an automatic message from your Freeside installation\n",
1015 "informing you that the following customer package has been suspended:\n",
1017 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1018 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1019 ( map { "Service : $_\n" } @labels ),
1024 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1032 my %hash = $self->hash;
1034 $hash{'adjourn'} = $date;
1036 $hash{'susp'} = $suspend_time;
1038 my $new = new FS::cust_pkg ( \%hash );
1039 $error = $new->replace( $self, options => { $self->options } );
1041 $dbh->rollback if $oldAutoCommit;
1045 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1050 =item unsuspend [ OPTION => VALUE ... ]
1052 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1053 package, then unsuspends the package itself (clears the susp field and the
1054 adjourn field if it is in the past).
1056 Available options are:
1060 =item adjust_next_bill
1062 Can be set true to adjust the next bill date forward by
1063 the amount of time the account was inactive. This was set true by default
1064 since 1.4.2 and 1.5.0pre6; however, starting with 1.7.0 this needs to be
1065 explicitly requested. Price plans for which this makes sense (anniversary-date
1066 based than prorate or subscription) could have an option to enable this
1071 If there is an error, returns the error, otherwise returns false.
1076 my( $self, %opt ) = @_;
1079 local $SIG{HUP} = 'IGNORE';
1080 local $SIG{INT} = 'IGNORE';
1081 local $SIG{QUIT} = 'IGNORE';
1082 local $SIG{TERM} = 'IGNORE';
1083 local $SIG{TSTP} = 'IGNORE';
1084 local $SIG{PIPE} = 'IGNORE';
1086 my $oldAutoCommit = $FS::UID::AutoCommit;
1087 local $FS::UID::AutoCommit = 0;
1090 my $old = $self->select_for_update;
1092 my $pkgnum = $old->pkgnum;
1093 if ( $old->get('cancel') || $self->get('cancel') ) {
1094 dbh->rollback if $oldAutoCommit;
1095 return "Can't unsuspend cancelled package $pkgnum";
1098 unless ( $old->get('susp') && $self->get('susp') ) {
1099 dbh->rollback if $oldAutoCommit;
1100 return ""; # no error # complain instead?
1103 foreach my $cust_svc (
1104 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1106 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1108 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1109 $dbh->rollback if $oldAutoCommit;
1110 return "Illegal svcdb value in part_svc!";
1113 require "FS/$svcdb.pm";
1115 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1117 $error = $svc->unsuspend;
1119 $dbh->rollback if $oldAutoCommit;
1126 my %hash = $self->hash;
1127 my $inactive = time - $hash{'susp'};
1129 my $conf = new FS::Conf;
1131 if ( $inactive > 0 &&
1132 ( $hash{'bill'} || $hash{'setup'} ) &&
1133 ( $opt{'adjust_next_bill'} ||
1134 $conf->exists('unsuspend-always_adjust_next_bill_date') ||
1135 $self->part_pkg->option('unsuspend_adjust_bill', 1) )
1138 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1143 $hash{'adjourn'} = '' if $hash{'adjourn'} < time;
1144 my $new = new FS::cust_pkg ( \%hash );
1145 $error = $new->replace( $self, options => { $self->options } );
1147 $dbh->rollback if $oldAutoCommit;
1151 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1158 Cancels any pending suspension (sets the adjourn field to null).
1160 If there is an error, returns the error, otherwise returns false.
1165 my( $self, %options ) = @_;
1168 local $SIG{HUP} = 'IGNORE';
1169 local $SIG{INT} = 'IGNORE';
1170 local $SIG{QUIT} = 'IGNORE';
1171 local $SIG{TERM} = 'IGNORE';
1172 local $SIG{TSTP} = 'IGNORE';
1173 local $SIG{PIPE} = 'IGNORE';
1175 my $oldAutoCommit = $FS::UID::AutoCommit;
1176 local $FS::UID::AutoCommit = 0;
1179 my $old = $self->select_for_update;
1181 my $pkgnum = $old->pkgnum;
1182 if ( $old->get('cancel') || $self->get('cancel') ) {
1183 dbh->rollback if $oldAutoCommit;
1184 return "Can't unadjourn cancelled package $pkgnum";
1185 # or at least it's pointless
1188 if ( $old->get('susp') || $self->get('susp') ) {
1189 dbh->rollback if $oldAutoCommit;
1190 return "Can't unadjourn suspended package $pkgnum";
1191 # perhaps this is arbitrary
1194 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1195 dbh->rollback if $oldAutoCommit;
1196 return ""; # no error
1199 my %hash = $self->hash;
1200 $hash{'adjourn'} = '';
1201 my $new = new FS::cust_pkg ( \%hash );
1202 $error = $new->replace( $self, options => { $self->options } );
1204 $dbh->rollback if $oldAutoCommit;
1208 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1215 =item change HASHREF | OPTION => VALUE ...
1217 Changes this package: cancels it and creates a new one, with a different
1218 pkgpart or locationnum or both. All services are transferred to the new
1219 package (no change will be made if this is not possible).
1221 Options may be passed as a list of key/value pairs or as a hash reference.
1228 New locationnum, to change the location for this package.
1232 New FS::cust_location object, to create a new location and assign it
1237 New pkgpart (see L<FS::part_pkg>).
1241 New refnum (see L<FS::part_referral>).
1245 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
1246 susp, adjourn, cancel, expire, and contract_end) to the new package.
1250 At least one of locationnum, cust_location, pkgpart, refnum must be specified
1251 (otherwise, what's the point?)
1253 Returns either the new FS::cust_pkg object or a scalar error.
1257 my $err_or_new_cust_pkg = $old_cust_pkg->change
1261 #some false laziness w/order
1264 my $opt = ref($_[0]) ? shift : { @_ };
1266 # my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
1269 my $conf = new FS::Conf;
1271 # Transactionize this whole mess
1272 local $SIG{HUP} = 'IGNORE';
1273 local $SIG{INT} = 'IGNORE';
1274 local $SIG{QUIT} = 'IGNORE';
1275 local $SIG{TERM} = 'IGNORE';
1276 local $SIG{TSTP} = 'IGNORE';
1277 local $SIG{PIPE} = 'IGNORE';
1279 my $oldAutoCommit = $FS::UID::AutoCommit;
1280 local $FS::UID::AutoCommit = 0;
1289 #$hash{$_} = $self->$_() foreach qw( last_bill bill );
1291 #$hash{$_} = $self->$_() foreach qw( setup );
1293 $hash{'setup'} = $time if $self->setup;
1295 $hash{'change_date'} = $time;
1296 $hash{"change_$_"} = $self->$_()
1297 foreach qw( pkgnum pkgpart locationnum );
1299 if ( $opt->{'cust_location'} &&
1300 ( ! $opt->{'locationnum'} || $opt->{'locationnum'} == -1 ) ) {
1301 $error = $opt->{'cust_location'}->insert;
1303 $dbh->rollback if $oldAutoCommit;
1304 return "inserting cust_location (transaction rolled back): $error";
1306 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
1309 my $unused_credit = 0;
1310 if ( $opt->{'keep_dates'} ) {
1311 foreach my $date ( qw(setup bill last_bill susp adjourn cancel expire
1312 start_date contract_end ) ) {
1313 $hash{$date} = $self->getfield($date);
1316 # Special case. If the pkgpart is changing, and the customer is
1317 # going to be credited for remaining time, don't keep setup, bill,
1318 # or last_bill dates, and DO pass the flag to cancel() to credit
1320 if ( $opt->{'pkgpart'}
1321 and $opt->{'pkgpart'} != $self->pkgpart
1322 and $self->part_pkg->option('unused_credit_change', 1) ) {
1324 $hash{$_} = '' foreach qw(setup bill last_bill);
1327 # Create the new package.
1328 my $cust_pkg = new FS::cust_pkg {
1329 custnum => $self->custnum,
1330 pkgpart => ( $opt->{'pkgpart'} || $self->pkgpart ),
1331 refnum => ( $opt->{'refnum'} || $self->refnum ),
1332 locationnum => ( $opt->{'locationnum'} || $self->locationnum ),
1336 $error = $cust_pkg->insert( 'change' => 1 );
1338 $dbh->rollback if $oldAutoCommit;
1342 # Transfer services and cancel old package.
1344 $error = $self->transfer($cust_pkg);
1345 if ($error and $error == 0) {
1346 # $old_pkg->transfer failed.
1347 $dbh->rollback if $oldAutoCommit;
1351 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
1352 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
1353 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
1354 if ($error and $error == 0) {
1355 # $old_pkg->transfer failed.
1356 $dbh->rollback if $oldAutoCommit;
1362 # Transfers were successful, but we still had services left on the old
1363 # package. We can't change the package under this circumstances, so abort.
1364 $dbh->rollback if $oldAutoCommit;
1365 return "Unable to transfer all services from package ". $self->pkgnum;
1368 #reset usage if changing pkgpart
1369 # AND usage rollover is off (otherwise adds twice, now and at package bill)
1370 if ($self->pkgpart != $cust_pkg->pkgpart) {
1371 my $part_pkg = $cust_pkg->part_pkg;
1372 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
1376 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
1379 $dbh->rollback if $oldAutoCommit;
1380 return "Error setting usage values: $error";
1384 #Good to go, cancel old package. Notify 'cancel' of whether to credit
1386 $error = $self->cancel( quiet=>1, unused_credit => $unused_credit );
1388 $dbh->rollback if $oldAutoCommit;
1392 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
1394 my $error = $cust_pkg->cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1396 $dbh->rollback if $oldAutoCommit;
1401 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1408 use Storable 'thaw';
1410 sub process_bulk_cust_pkg {
1412 my $param = thaw(decode_base64(shift));
1413 warn Dumper($param) if $DEBUG;
1415 my $old_part_pkg = qsearchs('part_pkg',
1416 { pkgpart => $param->{'old_pkgpart'} });
1417 my $new_part_pkg = qsearchs('part_pkg',
1418 { pkgpart => $param->{'new_pkgpart'} });
1419 die "Must select a new package type\n" unless $new_part_pkg;
1420 #my $keep_dates = $param->{'keep_dates'} || 0;
1421 my $keep_dates = 1; # there is no good reason to turn this off
1423 local $SIG{HUP} = 'IGNORE';
1424 local $SIG{INT} = 'IGNORE';
1425 local $SIG{QUIT} = 'IGNORE';
1426 local $SIG{TERM} = 'IGNORE';
1427 local $SIG{TSTP} = 'IGNORE';
1428 local $SIG{PIPE} = 'IGNORE';
1430 my $oldAutoCommit = $FS::UID::AutoCommit;
1431 local $FS::UID::AutoCommit = 0;
1434 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
1437 foreach my $old_cust_pkg ( @cust_pkgs ) {
1439 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
1440 if ( $old_cust_pkg->getfield('cancel') ) {
1441 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
1442 $old_cust_pkg->pkgnum."\n"
1446 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
1448 my $error = $old_cust_pkg->change(
1449 'pkgpart' => $param->{'new_pkgpart'},
1450 'keep_dates' => $keep_dates
1452 if ( !ref($error) ) { # change returns the cust_pkg on success
1454 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
1457 $dbh->commit if $oldAutoCommit;
1463 Returns the last bill date, or if there is no last bill date, the setup date.
1464 Useful for billing metered services.
1470 return $self->setfield('last_bill', $_[0]) if @_;
1471 return $self->getfield('last_bill') if $self->getfield('last_bill');
1472 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
1473 'edate' => $self->bill, } );
1474 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
1477 =item last_cust_pkg_reason ACTION
1479 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
1480 Returns false if there is no reason or the package is not currenly ACTION'd
1481 ACTION is one of adjourn, susp, cancel, or expire.
1485 sub last_cust_pkg_reason {
1486 my ( $self, $action ) = ( shift, shift );
1487 my $date = $self->get($action);
1489 'table' => 'cust_pkg_reason',
1490 'hashref' => { 'pkgnum' => $self->pkgnum,
1491 'action' => substr(uc($action), 0, 1),
1494 'order_by' => 'ORDER BY num DESC LIMIT 1',
1498 =item last_reason ACTION
1500 Returns the most recent ACTION FS::reason associated with the package.
1501 Returns false if there is no reason or the package is not currenly ACTION'd
1502 ACTION is one of adjourn, susp, cancel, or expire.
1507 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
1508 $cust_pkg_reason->reason
1509 if $cust_pkg_reason;
1514 Returns the definition for this billing item, as an FS::part_pkg object (see
1521 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
1522 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
1523 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
1528 Returns the cancelled package this package was changed from, if any.
1534 return '' unless $self->change_pkgnum;
1535 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
1540 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
1547 $self->part_pkg->calc_setup($self, @_);
1552 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
1559 $self->part_pkg->calc_recur($self, @_);
1564 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
1571 $self->part_pkg->base_recur($self, @_);
1576 Calls the I<calc_remain> of the FS::part_pkg object associated with this
1583 $self->part_pkg->calc_remain($self, @_);
1588 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
1595 $self->part_pkg->calc_cancel($self, @_);
1600 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
1606 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
1609 =item cust_pkg_detail [ DETAILTYPE ]
1611 Returns any customer package details for this package (see
1612 L<FS::cust_pkg_detail>).
1614 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1618 sub cust_pkg_detail {
1620 my %hash = ( 'pkgnum' => $self->pkgnum );
1621 $hash{detailtype} = shift if @_;
1623 'table' => 'cust_pkg_detail',
1624 'hashref' => \%hash,
1625 'order_by' => 'ORDER BY weight, pkgdetailnum',
1629 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
1631 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
1633 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1635 If there is an error, returns the error, otherwise returns false.
1639 sub set_cust_pkg_detail {
1640 my( $self, $detailtype, @details ) = @_;
1642 local $SIG{HUP} = 'IGNORE';
1643 local $SIG{INT} = 'IGNORE';
1644 local $SIG{QUIT} = 'IGNORE';
1645 local $SIG{TERM} = 'IGNORE';
1646 local $SIG{TSTP} = 'IGNORE';
1647 local $SIG{PIPE} = 'IGNORE';
1649 my $oldAutoCommit = $FS::UID::AutoCommit;
1650 local $FS::UID::AutoCommit = 0;
1653 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
1654 my $error = $current->delete;
1656 $dbh->rollback if $oldAutoCommit;
1657 return "error removing old detail: $error";
1661 foreach my $detail ( @details ) {
1662 my $cust_pkg_detail = new FS::cust_pkg_detail {
1663 'pkgnum' => $self->pkgnum,
1664 'detailtype' => $detailtype,
1665 'detail' => $detail,
1667 my $error = $cust_pkg_detail->insert;
1669 $dbh->rollback if $oldAutoCommit;
1670 return "error adding new detail: $error";
1675 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1682 Returns the new-style customer billing events (see L<FS::cust_event>) for this invoice.
1686 #false laziness w/cust_bill.pm
1690 'table' => 'cust_event',
1691 'addl_from' => 'JOIN part_event USING ( eventpart )',
1692 'hashref' => { 'tablenum' => $self->pkgnum },
1693 'extra_sql' => " AND eventtable = 'cust_pkg' ",
1697 =item num_cust_event
1699 Returns the number of new-style customer billing events (see L<FS::cust_event>) for this invoice.
1703 #false laziness w/cust_bill.pm
1704 sub num_cust_event {
1707 "SELECT COUNT(*) FROM cust_event JOIN part_event USING ( eventpart ) ".
1708 " WHERE tablenum = ? AND eventtable = 'cust_pkg'";
1709 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
1710 $sth->execute($self->pkgnum) or die $sth->errstr. " executing $sql";
1711 $sth->fetchrow_arrayref->[0];
1714 =item cust_svc [ SVCPART ]
1716 Returns the services for this package, as FS::cust_svc objects (see
1717 L<FS::cust_svc>). If a svcpart is specified, return only the matching
1725 return () unless $self->num_cust_svc(@_);
1728 return qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum,
1729 'svcpart' => shift, } );
1732 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
1734 #if ( $self->{'_svcnum'} ) {
1735 # values %{ $self->{'_svcnum'}->cache };
1737 $self->_sort_cust_svc(
1738 [ qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } ) ]
1744 =item overlimit [ SVCPART ]
1746 Returns the services for this package which have exceeded their
1747 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
1748 is specified, return only the matching services.
1754 return () unless $self->num_cust_svc(@_);
1755 grep { $_->overlimit } $self->cust_svc(@_);
1758 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
1760 Returns historical services for this package created before END TIMESTAMP and
1761 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
1762 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
1763 I<pkg_svc.hidden> flag will be omitted.
1769 warn "$me _h_cust_svc called on $self\n"
1772 my ($end, $start, $mode) = @_;
1773 my @cust_svc = $self->_sort_cust_svc(
1774 [ qsearch( 'h_cust_svc',
1775 { 'pkgnum' => $self->pkgnum, },
1776 FS::h_cust_svc->sql_h_search(@_),
1779 if ( $mode eq 'I' ) {
1780 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
1781 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
1787 sub _sort_cust_svc {
1788 my( $self, $arrayref ) = @_;
1791 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
1796 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $self->pkgpart,
1797 'svcpart' => $_->svcpart } );
1799 $pkg_svc ? $pkg_svc->primary_svc : '',
1800 $pkg_svc ? $pkg_svc->quantity : 0,
1807 =item num_cust_svc [ SVCPART ]
1809 Returns the number of provisioned services for this package. If a svcpart is
1810 specified, counts only the matching services.
1817 return $self->{'_num_cust_svc'}
1819 && exists($self->{'_num_cust_svc'})
1820 && $self->{'_num_cust_svc'} =~ /\d/;
1822 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
1825 my $sql = 'SELECT COUNT(*) FROM cust_svc WHERE pkgnum = ?';
1826 $sql .= ' AND svcpart = ?' if @_;
1828 my $sth = dbh->prepare($sql) or die dbh->errstr;
1829 $sth->execute($self->pkgnum, @_) or die $sth->errstr;
1830 $sth->fetchrow_arrayref->[0];
1833 =item available_part_svc
1835 Returns a list of FS::part_svc objects representing services included in this
1836 package but not yet provisioned. Each FS::part_svc object also has an extra
1837 field, I<num_avail>, which specifies the number of available services.
1841 sub available_part_svc {
1843 grep { $_->num_avail > 0 }
1845 my $part_svc = $_->part_svc;
1846 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
1847 $_->quantity - $self->num_cust_svc($_->svcpart);
1849 # more evil encapsulation breakage
1850 if($part_svc->{'Hash'}{'num_avail'} > 0) {
1851 my @exports = $part_svc->part_export_did;
1852 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
1857 $self->part_pkg->pkg_svc;
1862 Returns a list of FS::part_svc objects representing provisioned and available
1863 services included in this package. Each FS::part_svc object also has the
1864 following extra fields:
1868 =item num_cust_svc (count)
1870 =item num_avail (quantity - count)
1872 =item cust_pkg_svc (services) - array reference containing the provisioned services, as cust_svc objects
1875 label -> ($cust_svc->label)[1]
1884 #XXX some sort of sort order besides numeric by svcpart...
1885 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
1887 my $part_svc = $pkg_svc->part_svc;
1888 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1889 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
1890 $part_svc->{'Hash'}{'num_avail'} =
1891 max( 0, $pkg_svc->quantity - $num_cust_svc );
1892 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1893 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1894 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
1896 } $self->part_pkg->pkg_svc;
1899 push @part_svc, map {
1901 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1902 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
1903 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
1904 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1905 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1907 } $self->extra_part_svc;
1913 =item extra_part_svc
1915 Returns a list of FS::part_svc objects corresponding to services in this
1916 package which are still provisioned but not (any longer) available in the
1921 sub extra_part_svc {
1924 my $pkgnum = $self->pkgnum;
1925 my $pkgpart = $self->pkgpart;
1928 # 'table' => 'part_svc',
1931 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
1932 # WHERE pkg_svc.svcpart = part_svc.svcpart
1933 # AND pkg_svc.pkgpart = ?
1936 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
1937 # LEFT JOIN cust_pkg USING ( pkgnum )
1938 # WHERE cust_svc.svcpart = part_svc.svcpart
1941 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1944 #seems to benchmark slightly faster...
1946 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
1947 #MySQL doesn't grok DISINCT ON
1948 'select' => 'DISTINCT part_svc.*',
1949 'table' => 'part_svc',
1951 'LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
1952 AND pkg_svc.pkgpart = ?
1955 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
1956 LEFT JOIN cust_pkg USING ( pkgnum )
1959 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
1960 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1966 Returns a short status string for this package, currently:
1970 =item not yet billed
1972 =item one-time charge
1987 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
1989 return 'cancelled' if $self->get('cancel');
1990 return 'suspended' if $self->susp;
1991 return 'not yet billed' unless $self->setup;
1992 return 'one-time charge' if $freq =~ /^(0|$)/;
1996 =item ucfirst_status
1998 Returns the status with the first character capitalized.
2002 sub ucfirst_status {
2003 ucfirst(shift->status);
2008 Class method that returns the list of possible status strings for packages
2009 (see L<the status method|/status>). For example:
2011 @statuses = FS::cust_pkg->statuses();
2015 tie my %statuscolor, 'Tie::IxHash',
2016 'not yet billed' => '009999', #teal? cyan?
2017 'one-time charge' => '000000',
2018 'active' => '00CC00',
2019 'suspended' => 'FF9900',
2020 'cancelled' => 'FF0000',
2024 my $self = shift; #could be class...
2025 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
2026 # # mayble split btw one-time vs. recur
2032 Returns a hex triplet color string for this package's status.
2038 $statuscolor{$self->status};
2043 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
2044 "pkg-comment" depending on user preference).
2050 my $label = $self->part_pkg->pkg_comment( 'nopkgpart' => 1 );
2051 $label = $self->pkgnum. ": $label"
2052 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
2056 =item pkg_label_long
2058 Returns a long label for this package, adding the primary service's label to
2063 sub pkg_label_long {
2065 my $label = $self->pkg_label;
2066 my $cust_svc = $self->primary_cust_svc;
2067 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
2071 =item primary_cust_svc
2073 Returns a primary service (as FS::cust_svc object) if one can be identified.
2077 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
2079 sub primary_cust_svc {
2082 my @cust_svc = $self->cust_svc;
2084 return '' unless @cust_svc; #no serivces - irrelevant then
2086 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
2088 # primary service as specified in the package definition
2089 # or exactly one service definition with quantity one
2090 my $svcpart = $self->part_pkg->svcpart;
2091 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
2092 return $cust_svc[0] if scalar(@cust_svc) == 1;
2094 #couldn't identify one thing..
2100 Returns a list of lists, calling the label method for all services
2101 (see L<FS::cust_svc>) of this billing item.
2107 map { [ $_->label ] } $self->cust_svc;
2110 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
2112 Like the labels method, but returns historical information on services that
2113 were active as of END_TIMESTAMP and (optionally) not cancelled before
2114 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
2115 I<pkg_svc.hidden> flag will be omitted.
2117 Returns a list of lists, calling the label method for all (historical) services
2118 (see L<FS::h_cust_svc>) of this billing item.
2124 warn "$me _h_labels called on $self\n"
2126 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
2131 Like labels, except returns a simple flat list, and shortens long
2132 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2133 identical services to one line that lists the service label and the number of
2134 individual services rather than individual items.
2139 shift->_labels_short( 'labels', @_ );
2142 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
2144 Like h_labels, except returns a simple flat list, and shortens long
2145 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2146 identical services to one line that lists the service label and the number of
2147 individual services rather than individual items.
2151 sub h_labels_short {
2152 shift->_labels_short( 'h_labels', @_ );
2156 my( $self, $method ) = ( shift, shift );
2158 warn "$me _labels_short called on $self with $method method\n"
2161 my $conf = new FS::Conf;
2162 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
2164 warn "$me _labels_short populating \%labels\n"
2168 #tie %labels, 'Tie::IxHash';
2169 push @{ $labels{$_->[0]} }, $_->[1]
2170 foreach $self->$method(@_);
2172 warn "$me _labels_short populating \@labels\n"
2176 foreach my $label ( keys %labels ) {
2178 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
2179 my $num = scalar(@values);
2180 if ( $num > $max_same_services ) {
2181 push @labels, "$label ($num)";
2183 if ( $conf->exists('cust_bill-consolidate_services') ) {
2184 # push @labels, "$label: ". join(', ', @values);
2186 my $detail = "$label: ";
2187 $detail .= shift(@values). ', '
2188 while @values && length($detail.$values[0]) < 78;
2190 push @labels, $detail;
2193 push @labels, map { "$label: $_" } @values;
2204 Returns the parent customer object (see L<FS::cust_main>).
2210 qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
2213 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
2217 Returns the location object, if any (see L<FS::cust_location>).
2219 =item cust_location_or_main
2221 If this package is associated with a location, returns the locaiton (see
2222 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
2224 =item location_label [ OPTION => VALUE ... ]
2226 Returns the label of the location object (see L<FS::cust_location>).
2230 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
2232 =item seconds_since TIMESTAMP
2234 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
2235 package have been online since TIMESTAMP, according to the session monitor.
2237 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
2238 L<Time::Local> and L<Date::Parse> for conversion functions.
2243 my($self, $since) = @_;
2246 foreach my $cust_svc (
2247 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
2249 $seconds += $cust_svc->seconds_since($since);
2256 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
2258 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
2259 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
2262 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2263 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2269 sub seconds_since_sqlradacct {
2270 my($self, $start, $end) = @_;
2274 foreach my $cust_svc (
2276 my $part_svc = $_->part_svc;
2277 $part_svc->svcdb eq 'svc_acct'
2278 && scalar($part_svc->part_export('sqlradius'));
2281 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
2288 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
2290 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
2291 in this package for sessions ending between TIMESTAMP_START (inclusive) and
2295 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2296 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2301 sub attribute_since_sqlradacct {
2302 my($self, $start, $end, $attrib) = @_;
2306 foreach my $cust_svc (
2308 my $part_svc = $_->part_svc;
2309 $part_svc->svcdb eq 'svc_acct'
2310 && scalar($part_svc->part_export('sqlradius'));
2313 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
2325 my( $self, $value ) = @_;
2326 if ( defined($value) ) {
2327 $self->setfield('quantity', $value);
2329 $self->getfield('quantity') || 1;
2332 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
2334 Transfers as many services as possible from this package to another package.
2336 The destination package can be specified by pkgnum by passing an FS::cust_pkg
2337 object. The destination package must already exist.
2339 Services are moved only if the destination allows services with the correct
2340 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
2341 this option with caution! No provision is made for export differences
2342 between the old and new service definitions. Probably only should be used
2343 when your exports for all service definitions of a given svcdb are identical.
2344 (attempt a transfer without it first, to move all possible svcpart-matching
2347 Any services that can't be moved remain in the original package.
2349 Returns an error, if there is one; otherwise, returns the number of services
2350 that couldn't be moved.
2355 my ($self, $dest_pkgnum, %opt) = @_;
2361 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
2362 $dest = $dest_pkgnum;
2363 $dest_pkgnum = $dest->pkgnum;
2365 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
2368 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
2370 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
2371 $target{$pkg_svc->svcpart} = $pkg_svc->quantity;
2374 foreach my $cust_svc ($dest->cust_svc) {
2375 $target{$cust_svc->svcpart}--;
2378 my %svcpart2svcparts = ();
2379 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2380 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
2381 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
2382 next if exists $svcpart2svcparts{$svcpart};
2383 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2384 $svcpart2svcparts{$svcpart} = [
2386 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
2388 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
2389 'svcpart' => $_ } );
2391 $pkg_svc ? $pkg_svc->primary_svc : '',
2392 $pkg_svc ? $pkg_svc->quantity : 0,
2396 grep { $_ != $svcpart }
2398 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
2400 warn "alternates for svcpart $svcpart: ".
2401 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
2406 foreach my $cust_svc ($self->cust_svc) {
2407 if($target{$cust_svc->svcpart} > 0) {
2408 $target{$cust_svc->svcpart}--;
2409 my $new = new FS::cust_svc { $cust_svc->hash };
2410 $new->pkgnum($dest_pkgnum);
2411 my $error = $new->replace($cust_svc);
2412 return $error if $error;
2413 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2415 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
2416 warn "alternates to consider: ".
2417 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
2419 my @alternate = grep {
2420 warn "considering alternate svcpart $_: ".
2421 "$target{$_} available in new package\n"
2424 } @{$svcpart2svcparts{$cust_svc->svcpart}};
2426 warn "alternate(s) found\n" if $DEBUG;
2427 my $change_svcpart = $alternate[0];
2428 $target{$change_svcpart}--;
2429 my $new = new FS::cust_svc { $cust_svc->hash };
2430 $new->svcpart($change_svcpart);
2431 $new->pkgnum($dest_pkgnum);
2432 my $error = $new->replace($cust_svc);
2433 return $error if $error;
2446 This method is deprecated. See the I<depend_jobnum> option to the insert and
2447 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
2454 local $SIG{HUP} = 'IGNORE';
2455 local $SIG{INT} = 'IGNORE';
2456 local $SIG{QUIT} = 'IGNORE';
2457 local $SIG{TERM} = 'IGNORE';
2458 local $SIG{TSTP} = 'IGNORE';
2459 local $SIG{PIPE} = 'IGNORE';
2461 my $oldAutoCommit = $FS::UID::AutoCommit;
2462 local $FS::UID::AutoCommit = 0;
2465 foreach my $cust_svc ( $self->cust_svc ) {
2466 #false laziness w/svc_Common::insert
2467 my $svc_x = $cust_svc->svc_x;
2468 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
2469 my $error = $part_export->export_insert($svc_x);
2471 $dbh->rollback if $oldAutoCommit;
2477 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2484 Associates this package with a (suspension or cancellation) reason (see
2485 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
2488 Available options are:
2494 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
2498 the access_user (see L<FS::access_user>) providing the reason
2506 the action (cancel, susp, adjourn, expire) associated with the reason
2510 If there is an error, returns the error, otherwise returns false.
2515 my ($self, %options) = @_;
2517 my $otaker = $options{reason_otaker} ||
2518 $FS::CurrentUser::CurrentUser->username;
2521 if ( $options{'reason'} =~ /^(\d+)$/ ) {
2525 } elsif ( ref($options{'reason'}) ) {
2527 return 'Enter a new reason (or select an existing one)'
2528 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
2530 my $reason = new FS::reason({
2531 'reason_type' => $options{'reason'}->{'typenum'},
2532 'reason' => $options{'reason'}->{'reason'},
2534 my $error = $reason->insert;
2535 return $error if $error;
2537 $reasonnum = $reason->reasonnum;
2540 return "Unparsable reason: ". $options{'reason'};
2543 my $cust_pkg_reason =
2544 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
2545 'reasonnum' => $reasonnum,
2546 'otaker' => $otaker,
2547 'action' => substr(uc($options{'action'}),0,1),
2548 'date' => $options{'date'}
2553 $cust_pkg_reason->insert;
2556 =item insert_discount
2558 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
2559 inserting a new discount on the fly (see L<FS::discount>).
2561 Available options are:
2569 If there is an error, returns the error, otherwise returns false.
2573 sub insert_discount {
2574 #my ($self, %options) = @_;
2577 my $cust_pkg_discount = new FS::cust_pkg_discount {
2578 'pkgnum' => $self->pkgnum,
2579 'discountnum' => $self->discountnum,
2581 'end_date' => '', #XXX
2582 #for the create a new discount case
2583 '_type' => $self->discountnum__type,
2584 'amount' => $self->discountnum_amount,
2585 'percent' => $self->discountnum_percent,
2586 'months' => $self->discountnum_months,
2587 #'disabled' => $self->discountnum_disabled,
2590 $cust_pkg_discount->insert;
2593 =item set_usage USAGE_VALUE_HASHREF
2595 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2596 to which they should be set (see L<FS::svc_acct>). Currently seconds,
2597 upbytes, downbytes, and totalbytes are appropriate keys.
2599 All svc_accts which are part of this package have their values reset.
2604 my ($self, $valueref, %opt) = @_;
2606 foreach my $cust_svc ($self->cust_svc){
2607 my $svc_x = $cust_svc->svc_x;
2608 $svc_x->set_usage($valueref, %opt)
2609 if $svc_x->can("set_usage");
2613 =item recharge USAGE_VALUE_HASHREF
2615 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2616 to which they should be set (see L<FS::svc_acct>). Currently seconds,
2617 upbytes, downbytes, and totalbytes are appropriate keys.
2619 All svc_accts which are part of this package have their values incremented.
2624 my ($self, $valueref) = @_;
2626 foreach my $cust_svc ($self->cust_svc){
2627 my $svc_x = $cust_svc->svc_x;
2628 $svc_x->recharge($valueref)
2629 if $svc_x->can("recharge");
2633 =item cust_pkg_discount
2637 sub cust_pkg_discount {
2639 qsearch('cust_pkg_discount', { 'pkgnum' => $self->pkgnum } );
2642 =item cust_pkg_discount_active
2646 sub cust_pkg_discount_active {
2648 grep { $_->status eq 'active' } $self->cust_pkg_discount;
2653 =head1 CLASS METHODS
2659 Returns an SQL expression identifying recurring packages.
2663 sub recurring_sql { "
2664 '0' != ( select freq from part_pkg
2665 where cust_pkg.pkgpart = part_pkg.pkgpart )
2670 Returns an SQL expression identifying one-time packages.
2675 '0' = ( select freq from part_pkg
2676 where cust_pkg.pkgpart = part_pkg.pkgpart )
2681 Returns an SQL expression identifying ordered packages (recurring packages not
2687 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
2692 Returns an SQL expression identifying active packages.
2697 $_[0]->recurring_sql. "
2698 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2699 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2700 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2703 =item not_yet_billed_sql
2705 Returns an SQL expression identifying packages which have not yet been billed.
2709 sub not_yet_billed_sql { "
2710 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
2711 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2712 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2717 Returns an SQL expression identifying inactive packages (one-time packages
2718 that are otherwise unsuspended/uncancelled).
2722 sub inactive_sql { "
2723 ". $_[0]->onetime_sql(). "
2724 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2725 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2726 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2732 Returns an SQL expression identifying suspended packages.
2736 sub suspended_sql { susp_sql(@_); }
2738 #$_[0]->recurring_sql(). ' AND '.
2740 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2741 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
2748 Returns an SQL exprression identifying cancelled packages.
2752 sub cancelled_sql { cancel_sql(@_); }
2754 #$_[0]->recurring_sql(). ' AND '.
2755 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
2760 Returns an SQL expression to give the package status as a string.
2766 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
2767 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
2768 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
2769 WHEN ".onetime_sql()." THEN 'one-time charge'
2774 =item search HASHREF
2778 Returns a qsearch hash expression to search for parameters specified in HASHREF.
2779 Valid parameters are
2787 active, inactive, suspended, cancel (or cancelled)
2791 active, inactive, suspended, one-time charge, inactive, cancel (or cancelled)
2795 boolean selects custom packages
2801 pkgpart or arrayref or hashref of pkgparts
2805 arrayref of beginning and ending epoch date
2809 arrayref of beginning and ending epoch date
2813 arrayref of beginning and ending epoch date
2817 arrayref of beginning and ending epoch date
2821 arrayref of beginning and ending epoch date
2825 arrayref of beginning and ending epoch date
2829 arrayref of beginning and ending epoch date
2833 pkgnum or APKG_pkgnum
2837 a value suited to passing to FS::UI::Web::cust_header
2841 specifies the user for agent virtualization
2845 boolean selects packages containing fcc form 477 telco lines
2852 my ($class, $params) = @_;
2859 if ( $params->{'agentnum'} =~ /^(\d+)$/ and $1 ) {
2861 "cust_main.agentnum = $1";
2868 if ( $params->{'custnum'} =~ /^(\d+)$/ and $1 ) {
2870 "cust_pkg.custnum = $1";
2877 if ( $params->{'pkgbatch'} =~ /^([\w\/\-\:\.]+)$/ and $1 ) {
2879 "cust_pkg.pkgbatch = '$1'";
2886 if ( $params->{'magic'} eq 'active'
2887 || $params->{'status'} eq 'active' ) {
2889 push @where, FS::cust_pkg->active_sql();
2891 } elsif ( $params->{'magic'} =~ /^not[ _]yet[ _]billed$/
2892 || $params->{'status'} =~ /^not[ _]yet[ _]billed$/ ) {
2894 push @where, FS::cust_pkg->not_yet_billed_sql();
2896 } elsif ( $params->{'magic'} =~ /^(one-time charge|inactive)/
2897 || $params->{'status'} =~ /^(one-time charge|inactive)/ ) {
2899 push @where, FS::cust_pkg->inactive_sql();
2901 } elsif ( $params->{'magic'} eq 'suspended'
2902 || $params->{'status'} eq 'suspended' ) {
2904 push @where, FS::cust_pkg->suspended_sql();
2906 } elsif ( $params->{'magic'} =~ /^cancell?ed$/
2907 || $params->{'status'} =~ /^cancell?ed$/ ) {
2909 push @where, FS::cust_pkg->cancelled_sql();
2914 # parse package class
2917 #false lazinessish w/graph/cust_bill_pkg.cgi
2920 if ( exists($params->{'classnum'})
2921 && $params->{'classnum'} =~ /^(\d*)$/
2925 if ( $classnum ) { #a specific class
2926 push @where, "part_pkg.classnum = $classnum";
2928 #@pkg_class = ( qsearchs('pkg_class', { 'classnum' => $classnum } ) );
2929 #die "classnum $classnum not found!" unless $pkg_class[0];
2930 #$title .= $pkg_class[0]->classname.' ';
2932 } elsif ( $classnum eq '' ) { #the empty class
2934 push @where, "part_pkg.classnum IS NULL";
2935 #$title .= 'Empty class ';
2936 #@pkg_class = ( '(empty class)' );
2937 } elsif ( $classnum eq '0' ) {
2938 #@pkg_class = qsearch('pkg_class', {} ); # { 'disabled' => '' } );
2939 #push @pkg_class, '(empty class)';
2941 die "illegal classnum";
2947 # parse package report options
2950 my @report_option = ();
2951 if ( exists($params->{'report_option'})
2952 && $params->{'report_option'} =~ /^([,\d]*)$/
2955 @report_option = split(',', $1);
2958 if (@report_option) {
2959 # this will result in the empty set for the dangling comma case as it should
2961 map{ "0 < ( SELECT count(*) FROM part_pkg_option
2962 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
2963 AND optionname = 'report_option_$_'
2964 AND optionvalue = '1' )"
2974 push @where, "part_pkg.custom = 'Y'" if $params->{custom};
2980 push @where, "part_pkg.fcc_ds0s > 0" if $params->{fcc_line};
2986 if ( exists($params->{'censustract'}) ) {
2987 $params->{'censustract'} =~ /^([.\d]*)$/;
2988 my $censustract = "cust_main.censustract = '$1'";
2989 $censustract .= ' OR cust_main.censustract is NULL' unless $1;
2990 push @where, "( $censustract )";
2997 if ( ref($params->{'pkgpart'}) ) {
3000 if ( ref($params->{'pkgpart'}) eq 'HASH' ) {
3001 @pkgpart = grep $params->{'pkgpart'}{$_}, keys %{ $params->{'pkgpart'} };
3002 } elsif ( ref($params->{'pkgpart'}) eq 'ARRAY' ) {
3003 @pkgpart = @{ $params->{'pkgpart'} };
3005 die 'unhandled pkgpart ref '. $params->{'pkgpart'};
3008 @pkgpart = grep /^(\d+)$/, @pkgpart;
3010 push @where, 'pkgpart IN ('. join(',', @pkgpart). ')' if scalar(@pkgpart);
3012 } elsif ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3013 push @where, "pkgpart = $1";
3022 #false laziness w/report_cust_pkg.html
3025 'one-time charge' => { 'last_bill'=>1, 'bill'=>1, 'adjourn'=>1, 'susp'=>1, 'expire'=>1, 'cancel'=>1, },
3026 'active' => { 'susp'=>1, 'cancel'=>1 },
3027 'suspended' => { 'cancel' => 1 },
3032 if( exists($params->{'active'} ) ) {
3033 # This overrides all the other date-related fields
3034 my($beginning, $ending) = @{$params->{'active'}};
3036 "cust_pkg.setup IS NOT NULL",
3037 "cust_pkg.setup <= $ending",
3038 "(cust_pkg.cancel IS NULL OR cust_pkg.cancel >= $beginning )",
3039 "NOT (".FS::cust_pkg->onetime_sql . ")";
3042 foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end cancel )) {
3044 next unless exists($params->{$field});
3046 my($beginning, $ending) = @{$params->{$field}};
3048 next if $beginning == 0 && $ending == 4294967295;
3051 "cust_pkg.$field IS NOT NULL",
3052 "cust_pkg.$field >= $beginning",
3053 "cust_pkg.$field <= $ending";
3055 $orderby ||= "ORDER BY cust_pkg.$field";
3060 $orderby ||= 'ORDER BY bill';
3063 # parse magic, legacy, etc.
3066 if ( $params->{'magic'} &&
3067 $params->{'magic'} =~ /^(active|inactive|suspended|cancell?ed)$/
3070 $orderby = 'ORDER BY pkgnum';
3072 if ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3073 push @where, "pkgpart = $1";
3076 } elsif ( $params->{'query'} eq 'pkgnum' ) {
3078 $orderby = 'ORDER BY pkgnum';
3080 } elsif ( $params->{'query'} eq 'APKG_pkgnum' ) {
3082 $orderby = 'ORDER BY pkgnum';
3085 SELECT count(*) FROM pkg_svc
3086 WHERE pkg_svc.pkgpart = cust_pkg.pkgpart
3087 AND pkg_svc.quantity > ( SELECT count(*) FROM cust_svc
3088 WHERE cust_svc.pkgnum = cust_pkg.pkgnum
3089 AND cust_svc.svcpart = pkg_svc.svcpart
3096 # setup queries, links, subs, etc. for the search
3099 # here is the agent virtualization
3100 if ($params->{CurrentUser}) {
3102 qsearchs('access_user', { username => $params->{CurrentUser} });
3105 push @where, $access_user->agentnums_sql('table'=>'cust_main');
3110 push @where, $FS::CurrentUser::CurrentUser->agentnums_sql('table'=>'cust_main');
3113 my $extra_sql = scalar(@where) ? ' WHERE '. join(' AND ', @where) : '';
3115 my $addl_from = 'LEFT JOIN cust_main USING ( custnum ) '.
3116 'LEFT JOIN part_pkg USING ( pkgpart ) '.
3117 'LEFT JOIN pkg_class ON ( part_pkg.classnum = pkg_class.classnum ) ';
3119 my $count_query = "SELECT COUNT(*) FROM cust_pkg $addl_from $extra_sql";
3122 'table' => 'cust_pkg',
3124 'select' => join(', ',
3126 ( map "part_pkg.$_", qw( pkg freq ) ),
3127 'pkg_class.classname',
3128 'cust_main.custnum AS cust_main_custnum',
3129 FS::UI::Web::cust_sql_fields(
3130 $params->{'cust_fields'}
3133 'extra_sql' => "$extra_sql $orderby",
3134 'addl_from' => $addl_from,
3135 'count_query' => $count_query,
3142 Returns a list of two package counts. The first is a count of packages
3143 based on the supplied criteria and the second is the count of residential
3144 packages with those same criteria. Criteria are specified as in the search
3150 my ($class, $params) = @_;
3152 my $sql_query = $class->search( $params );
3154 my $count_sql = delete($sql_query->{'count_query'});
3155 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
3156 or die "couldn't parse count_sql";
3158 my $count_sth = dbh->prepare($count_sql)
3159 or die "Error preparing $count_sql: ". dbh->errstr;
3161 or die "Error executing $count_sql: ". $count_sth->errstr;
3162 my $count_arrayref = $count_sth->fetchrow_arrayref;
3164 return ( @$count_arrayref );
3171 Returns a list: the first item is an SQL fragment identifying matching
3172 packages/customers via location (taking into account shipping and package
3173 address taxation, if enabled), and subsequent items are the parameters to
3174 substitute for the placeholders in that fragment.
3179 my($class, %opt) = @_;
3180 my $ornull = $opt{'ornull'};
3182 my $conf = new FS::Conf;
3184 # '?' placeholders in _location_sql_where
3185 my $x = $ornull ? 3 : 2;
3186 my @bill_param = ( ('city')x3, ('county')x$x, ('state')x$x, 'country' );
3190 if ( $conf->exists('tax-ship_address') ) {
3193 ( ( ship_last IS NULL OR ship_last = '' )
3194 AND ". _location_sql_where('cust_main', '', $ornull ). "
3196 OR ( ship_last IS NOT NULL AND ship_last != ''
3197 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
3200 # AND payby != 'COMP'
3202 @main_param = ( @bill_param, @bill_param );
3206 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
3207 @main_param = @bill_param;
3213 if ( $conf->exists('tax-pkg_address') ) {
3215 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
3218 ( cust_pkg.locationnum IS NULL AND $main_where )
3219 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
3222 @param = ( @main_param, @bill_param );
3226 $where = $main_where;
3227 @param = @main_param;
3235 #subroutine, helper for location_sql
3236 sub _location_sql_where {
3238 my $prefix = @_ ? shift : '';
3239 my $ornull = @_ ? shift : '';
3241 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
3243 $ornull = $ornull ? ' OR ? IS NULL ' : '';
3245 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL ) ";
3246 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL ) ";
3247 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL ) ";
3249 # ( $table.${prefix}city = ? $or_empty_city $ornull )
3251 ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS text) IS NULL )
3252 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
3253 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
3254 AND $table.${prefix}country = ?
3262 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
3264 CUSTNUM is a customer (see L<FS::cust_main>)
3266 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3267 L<FS::part_pkg>) to order for this customer. Duplicates are of course
3270 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
3271 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
3272 new billing items. An error is returned if this is not possible (see
3273 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
3276 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
3277 newly-created cust_pkg objects.
3279 REFNUM, if specified, will specify the FS::pkg_referral record to be created
3280 and inserted. Multiple FS::pkg_referral records can be created by
3281 setting I<refnum> to an array reference of refnums or a hash reference with
3282 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
3283 record will be created corresponding to cust_main.refnum.
3288 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
3290 my $conf = new FS::Conf;
3292 # Transactionize this whole mess
3293 local $SIG{HUP} = 'IGNORE';
3294 local $SIG{INT} = 'IGNORE';
3295 local $SIG{QUIT} = 'IGNORE';
3296 local $SIG{TERM} = 'IGNORE';
3297 local $SIG{TSTP} = 'IGNORE';
3298 local $SIG{PIPE} = 'IGNORE';
3300 my $oldAutoCommit = $FS::UID::AutoCommit;
3301 local $FS::UID::AutoCommit = 0;
3305 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
3306 # return "Customer not found: $custnum" unless $cust_main;
3308 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
3311 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
3314 my $change = scalar(@old_cust_pkg) != 0;
3317 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
3319 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
3320 " to pkgpart ". $pkgparts->[0]. "\n"
3323 my $err_or_cust_pkg =
3324 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
3325 'refnum' => $refnum,
3328 unless (ref($err_or_cust_pkg)) {
3329 $dbh->rollback if $oldAutoCommit;
3330 return $err_or_cust_pkg;
3333 push @$return_cust_pkg, $err_or_cust_pkg;
3334 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3339 # Create the new packages.
3340 foreach my $pkgpart (@$pkgparts) {
3342 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
3344 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
3345 pkgpart => $pkgpart,
3349 $error = $cust_pkg->insert( 'change' => $change );
3351 $dbh->rollback if $oldAutoCommit;
3354 push @$return_cust_pkg, $cust_pkg;
3356 # $return_cust_pkg now contains refs to all of the newly
3359 # Transfer services and cancel old packages.
3360 foreach my $old_pkg (@old_cust_pkg) {
3362 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
3365 foreach my $new_pkg (@$return_cust_pkg) {
3366 $error = $old_pkg->transfer($new_pkg);
3367 if ($error and $error == 0) {
3368 # $old_pkg->transfer failed.
3369 $dbh->rollback if $oldAutoCommit;
3374 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
3375 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
3376 foreach my $new_pkg (@$return_cust_pkg) {
3377 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
3378 if ($error and $error == 0) {
3379 # $old_pkg->transfer failed.
3380 $dbh->rollback if $oldAutoCommit;
3387 # Transfers were successful, but we went through all of the
3388 # new packages and still had services left on the old package.
3389 # We can't cancel the package under the circumstances, so abort.
3390 $dbh->rollback if $oldAutoCommit;
3391 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
3393 $error = $old_pkg->cancel( quiet=>1 );
3399 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3403 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
3405 A bulk change method to change packages for multiple customers.
3407 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3408 L<FS::part_pkg>) to order for each customer. Duplicates are of course
3411 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
3412 replace. The services (see L<FS::cust_svc>) are moved to the
3413 new billing items. An error is returned if this is not possible (see
3416 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
3417 newly-created cust_pkg objects.
3422 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
3424 # Transactionize this whole mess
3425 local $SIG{HUP} = 'IGNORE';
3426 local $SIG{INT} = 'IGNORE';
3427 local $SIG{QUIT} = 'IGNORE';
3428 local $SIG{TERM} = 'IGNORE';
3429 local $SIG{TSTP} = 'IGNORE';
3430 local $SIG{PIPE} = 'IGNORE';
3432 my $oldAutoCommit = $FS::UID::AutoCommit;
3433 local $FS::UID::AutoCommit = 0;
3437 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
3440 while(scalar(@old_cust_pkg)) {
3442 my $custnum = $old_cust_pkg[0]->custnum;
3443 my (@remove) = map { $_->pkgnum }
3444 grep { $_->custnum == $custnum } @old_cust_pkg;
3445 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
3447 my $error = order $custnum, $pkgparts, \@remove, \@return;
3449 push @errors, $error
3451 push @$return_cust_pkg, @return;
3454 if (scalar(@errors)) {
3455 $dbh->rollback if $oldAutoCommit;
3456 return join(' / ', @errors);
3459 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3463 # Used by FS::Upgrade to migrate to a new database.
3464 sub _upgrade_data { # class method
3465 my ($class, %opts) = @_;
3466 $class->_upgrade_otaker(%opts);
3468 # RT#10139, bug resulting in contract_end being set when it shouldn't
3469 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
3470 # RT#10830, bad calculation of prorate date near end of year
3471 # the date range for bill is December 2009, and we move it forward
3472 # one year if it's before the previous bill date (which it should
3474 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
3475 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
3476 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
3477 # RT6628, add order_date to cust_pkg
3478 'update cust_pkg set order_date = (select history_date from h_cust_pkg
3479 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
3480 history_action = \'insert\') where order_date is null',
3482 foreach my $sql (@statements) {
3483 my $sth = dbh->prepare($sql);
3484 $sth->execute or die $sth->errstr;
3492 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
3494 In sub order, the @pkgparts array (passed by reference) is clobbered.
3496 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
3497 method to pass dates to the recur_prog expression, it should do so.
3499 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
3500 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
3501 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
3502 configuration values. Probably need a subroutine which decides what to do
3503 based on whether or not we've fetched the user yet, rather than a hash. See
3504 FS::UID and the TODO.
3506 Now that things are transactional should the check in the insert method be
3511 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
3512 L<FS::pkg_svc>, schema.html from the base documentation