2 use base qw( FS::cust_pkg::Search FS::cust_pkg::API
3 FS::otaker_Mixin FS::cust_main_Mixin FS::Sales_Mixin
4 FS::contact_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common
10 use Scalar::Util qw( blessed );
11 use List::Util qw(min max);
13 use Time::Local qw( timelocal timelocal_nocheck );
15 use FS::UID qw( dbh driver_name );
16 use FS::Record qw( qsearch qsearchs fields );
22 use FS::cust_location;
24 use FS::cust_bill_pkg;
25 use FS::cust_pkg_detail;
26 use FS::cust_pkg_usage;
27 use FS::cdr_cust_pkg_usage;
32 use FS::cust_pkg_reason;
34 use FS::cust_pkg_usageprice;
35 use FS::cust_pkg_discount;
41 # temporary fix; remove this once (un)suspend admin notices are cleaned up
42 use FS::Misc qw(send_email);
44 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
46 # because they load configuration by setting FS::UID::callback (see TODO)
52 # for sending cancel emails in sub cancel
55 our ($disable_agentcheck, $DEBUG, $me, $import) = (0, 0, '[FS::cust_pkg]', 0);
57 our $upgrade = 0; #go away after setup+start dates cleaned up for old customers
59 our $cache_enabled = 0;
62 my( $self, $hashref ) = @_;
63 if ( $cache_enabled && $hashref->{'pkg'} && $hashref->{'plan'} ) {
64 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
70 my ( $hashref, $cache ) = @_;
71 # #if ( $hashref->{'pkgpart'} ) {
72 # if ( $hashref->{'pkg'} ) {
73 # # #@{ $self->{'_pkgnum'} } = ();
74 # # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
75 # # $self->{'_pkgpart'} = $subcache;
76 # # #push @{ $self->{'_pkgnum'} },
77 # # FS::part_pkg->new_or_cached($hashref, $subcache);
78 # $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
80 if ( exists $hashref->{'svcnum'} ) {
81 #@{ $self->{'_pkgnum'} } = ();
82 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
83 $self->{'_svcnum'} = $subcache;
84 #push @{ $self->{'_pkgnum'} },
85 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
91 FS::cust_pkg - Object methods for cust_pkg objects
97 $record = new FS::cust_pkg \%hash;
98 $record = new FS::cust_pkg { 'column' => 'value' };
100 $error = $record->insert;
102 $error = $new_record->replace($old_record);
104 $error = $record->delete;
106 $error = $record->check;
108 $error = $record->cancel;
110 $error = $record->suspend;
112 $error = $record->unsuspend;
114 $part_pkg = $record->part_pkg;
116 @labels = $record->labels;
118 $seconds = $record->seconds_since($timestamp);
120 #bulk cancel+order... perhaps slightly deprecated, only used by the bulk
121 # cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
122 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
123 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
127 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
128 inherits from FS::Record. The following fields are currently supported:
134 Primary key (assigned automatically for new billing items)
138 Customer (see L<FS::cust_main>)
142 Billing item definition (see L<FS::part_pkg>)
146 Optional link to package location (see L<FS::location>)
150 date package was ordered (also remains same on changes)
162 date (next bill date)
190 order taker (see L<FS::access_user>)
194 If not set, defaults to 1
198 Date of change from previous package
208 =item change_locationnum
216 The pkgnum of the package that this package is supplemental to, if any.
220 The package link (L<FS::part_pkg_link>) that defines this supplemental
221 package, if it is one.
223 =item change_to_pkgnum
225 The pkgnum of the package this one will be "changed to" in the future
226 (on its expiration date).
230 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
231 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
232 L<Time::Local> and L<Date::Parse> for conversion functions.
240 Create a new billing item. To add the item to the database, see L<"insert">.
244 sub table { 'cust_pkg'; }
245 sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum }
246 sub cust_unlinked_msg {
248 "WARNING: can't find cust_main.custnum ". $self->custnum.
249 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
252 =item set_initial_timers
254 If required by the package definition, sets any automatic expire, adjourn,
255 or contract_end timers to some number of months after the start date
256 (or setup date, if the package has already been setup). If the package has
257 a delayed setup fee after a period of "free days", will also set the
258 start date to the end of that period.
260 If the package has an automatic transfer rule (C<change_to_pkgnum>), then
261 this will also order the package and set its start date.
265 sub set_initial_timers {
267 my $part_pkg = $self->part_pkg;
268 my $start = $self->start_date || $self->setup || time;
270 foreach my $action ( qw(expire adjourn contract_end) ) {
271 my $months = $part_pkg->get("${action}_months");
272 if($months and !$self->get($action)) {
273 $self->set($action, $part_pkg->add_freq($start, $months) );
277 # if this package has an expire date and a change_to_pkgpart, set automatic
279 # (but don't call change_later, as that would call $self->replace, and we're
280 # probably in the middle of $self->insert right now)
281 if ( $part_pkg->expire_months and $part_pkg->change_to_pkgpart ) {
282 if ( $self->change_to_pkgnum ) {
283 # this can happen if a package is ordered on hold, scheduled for a
284 # future change _while on hold_, and then released from hold, causing
285 # the automatic transfer to schedule.
287 # what's correct behavior in that case? I think it's to disallow
288 # future-changing an on-hold package that has an automatic transfer.
289 # but if we DO get into this situation, let the manual package change
291 warn "pkgnum ".$self->pkgnum.": manual future package change blocks ".
292 "automatic transfer.\n";
294 my $change_to = FS::cust_pkg->new( {
295 start_date => $self->get('expire'),
296 pkgpart => $part_pkg->change_to_pkgpart,
297 map { $_ => $self->get($_) }
298 qw( custnum locationnum quantity refnum salesnum contract_end )
300 my $error = $change_to->insert;
302 return $error if $error;
303 $self->set('change_to_pkgnum', $change_to->pkgnum);
307 # if this package has "free days" and delayed setup fee, then
308 # set start date that many days in the future.
309 # (this should have been set in the UI, but enforce it here)
310 if ( $part_pkg->option('free_days',1)
311 && $part_pkg->option('delay_setup',1)
314 $self->start_date( $part_pkg->default_start_date );
320 =item insert [ OPTION => VALUE ... ]
322 Adds this billing item to the database ("Orders" the item). If there is an
323 error, returns the error, otherwise returns false.
325 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
326 will be used to look up the package definition and agent restrictions will be
329 If the additional field I<refnum> is defined, an FS::pkg_referral record will
330 be created and inserted. Multiple FS::pkg_referral records can be created by
331 setting I<refnum> to an array reference of refnums or a hash reference with
332 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
333 record will be created corresponding to cust_main.refnum.
335 If the additional field I<cust_pkg_usageprice> is defined, it will be treated
336 as an arrayref of FS::cust_pkg_usageprice objects, which will be inserted.
337 (Note that this field cannot be set with a usual ->cust_pkg_usageprice method.
338 It can be set as part of the hash when creating the object, or with the B<set>
341 The following options are available:
347 If set true, supresses actions that should only be taken for new package
348 orders. (Currently this includes: intro periods when delay_setup is on,
349 auto-adding a 1st start date, auto-adding expiration/adjourn/contract_end dates)
353 cust_pkg_option records will be created
357 a ticket will be added to this customer with this subject
361 an optional queue name for ticket additions
365 Don't check the legality of the package definition. This should be used
366 when performing a package change that doesn't change the pkgpart (i.e.
374 my( $self, %options ) = @_;
376 my $oldAutoCommit = $FS::UID::AutoCommit;
377 local $FS::UID::AutoCommit = 0;
381 $error = $self->check_pkgpart unless $options{'allow_pkgpart'};
383 my $part_pkg = $self->part_pkg;
385 if ( ! $import && ! $options{'change'} ) {
387 # set order date to now
388 $self->order_date(time) unless ($import && $self->order_date);
390 # if the package def says to start only on the first of the month:
391 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
392 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
393 $mon += 1 unless $mday == 1;
394 until ( $mon < 12 ) { $mon -= 12; $year++; }
395 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
398 if ($self->susp eq 'now' or $part_pkg->start_on_hold) {
399 # if the package was ordered on hold:
401 # - don't set the start date (it will be started manually)
402 $self->set('susp', $self->order_date);
403 $self->set('start_date', '');
405 # set expire/adjourn/contract_end timers, and free days, if appropriate
406 # and automatic package transfer, which can fail, so capture the result
407 $error = $self->set_initial_timers;
409 } # else this is a package change, and shouldn't have "new package" behavior
411 $error ||= $self->SUPER::insert($options{options} ? %{$options{options}} : ());
413 $dbh->rollback if $oldAutoCommit;
417 $self->refnum($self->cust_main->refnum) unless $self->refnum;
418 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
419 $self->process_m2m( 'link_table' => 'pkg_referral',
420 'target_table' => 'part_referral',
421 'params' => $self->refnum,
424 if ( $self->hashref->{cust_pkg_usageprice} ) {
425 for my $cust_pkg_usageprice ( @{ $self->hashref->{cust_pkg_usageprice} } ) {
426 $cust_pkg_usageprice->pkgnum( $self->pkgnum );
427 my $error = $cust_pkg_usageprice->insert;
429 $dbh->rollback if $oldAutoCommit;
435 if ( $self->setup_discountnum || $self->recur_discountnum ) {
436 my $error = $self->insert_discount();
438 $dbh->rollback if $oldAutoCommit;
443 my $conf = new FS::Conf;
445 if ($self->locationnum) {
447 map qsearch( 'part_export', {exportnum=>$_} ),
448 $conf->config('cust_location-exports'); #, $agentnum
450 foreach my $part_export ( @part_export ) {
451 my $error = $part_export->export_pkg_location($self); #, @$export_args);
453 $dbh->rollback if $oldAutoCommit;
454 return "exporting to ". $part_export->exporttype.
455 " (transaction rolled back): $error";
460 if ( ! $import && $conf->config('ticket_system') && $options{ticket_subject} ) {
462 #this init stuff is still inefficient, but at least its limited to
463 # the small number (any?) folks using ticket emailing on pkg order
466 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
473 use FS::TicketSystem;
474 FS::TicketSystem->init();
476 my $q = new RT::Queue($RT::SystemUser);
477 $q->Load($options{ticket_queue}) if $options{ticket_queue};
478 my $t = new RT::Ticket($RT::SystemUser);
479 my $mime = new MIME::Entity;
480 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
481 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
482 Subject => $options{ticket_subject},
485 $t->AddLink( Type => 'MemberOf',
486 Target => 'freeside://freeside/cust_main/'. $self->custnum,
490 if (! $import && $conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
491 my $queue = new FS::queue {
492 'job' => 'FS::cust_main::queueable_print',
494 $error = $queue->insert(
495 'custnum' => $self->custnum,
496 'template' => 'welcome_letter',
500 warn "can't send welcome letter: $error";
505 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
512 This method now works but you probably shouldn't use it.
514 You don't want to delete packages, because there would then be no record
515 the customer ever purchased the package. Instead, see the cancel method and
516 hide cancelled packages.
520 # this is still used internally to abort future package changes, so it
526 # The following foreign keys to cust_pkg are not cleaned up here, and will
527 # cause package deletion to fail:
529 # cust_credit.pkgnum and commission_pkgnum (and cust_credit_void)
530 # cust_credit_bill.pkgnum
531 # cust_pay_pending.pkgnum
532 # cust_pay.pkgnum (and cust_pay_void)
533 # cust_bill_pay.pkgnum (wtf, shouldn't reference pkgnum)
534 # cust_pkg_usage.pkgnum
535 # cust_pkg.uncancel_pkgnum, change_pkgnum, main_pkgnum, and change_to_pkgnum
537 # cust_svc is handled by canceling the package before deleting it
538 # cust_pkg_option is handled via option_Common
540 my $oldAutoCommit = $FS::UID::AutoCommit;
541 local $FS::UID::AutoCommit = 0;
544 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
545 my $error = $cust_pkg_discount->delete;
547 $dbh->rollback if $oldAutoCommit;
551 #cust_bill_pkg_discount?
553 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
554 my $error = $cust_pkg_detail->delete;
556 $dbh->rollback if $oldAutoCommit;
561 foreach my $cust_pkg_reason (
563 'table' => 'cust_pkg_reason',
564 'hashref' => { 'pkgnum' => $self->pkgnum },
568 my $error = $cust_pkg_reason->delete;
570 $dbh->rollback if $oldAutoCommit;
575 foreach my $pkg_referral ( $self->pkg_referral ) {
576 my $error = $pkg_referral->delete;
578 $dbh->rollback if $oldAutoCommit;
583 my $error = $self->SUPER::delete(@_);
585 $dbh->rollback if $oldAutoCommit;
589 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
595 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
597 Replaces the OLD_RECORD with this one in the database. If there is an error,
598 returns the error, otherwise returns false.
600 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
602 Changing pkgpart may have disasterous effects. See the order subroutine.
604 setup and bill are normally updated by calling the bill method of a customer
605 object (see L<FS::cust_main>).
607 suspend is normally updated by the suspend and unsuspend methods.
609 cancel is normally updated by the cancel method (and also the order subroutine
612 Available options are:
618 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
622 the access_user (see L<FS::access_user>) providing the reason
626 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
635 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
640 ( ref($_[0]) eq 'HASH' )
644 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
645 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
648 #return "Can't change setup once it exists!"
649 # if $old->getfield('setup') &&
650 # $old->getfield('setup') != $new->getfield('setup');
652 #some logic for bill, susp, cancel?
654 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
656 my $oldAutoCommit = $FS::UID::AutoCommit;
657 local $FS::UID::AutoCommit = 0;
660 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
661 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
662 my $error = $new->insert_reason(
663 'reason' => $options->{'reason'},
664 'date' => $new->$method,
666 'reason_otaker' => $options->{'reason_otaker'},
669 dbh->rollback if $oldAutoCommit;
670 return "Error inserting cust_pkg_reason: $error";
675 #save off and freeze RADIUS attributes for any associated svc_acct records
677 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
679 #also check for specific exports?
680 # to avoid spurious modify export events
681 @svc_acct = map { $_->svc_x }
682 grep { $_->part_svc->svcdb eq 'svc_acct' }
685 $_->snapshot foreach @svc_acct;
689 my $error = $new->export_pkg_change($old)
690 || $new->SUPER::replace( $old,
692 ? $options->{options}
696 $dbh->rollback if $oldAutoCommit;
700 #for prepaid packages,
701 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
702 foreach my $old_svc_acct ( @svc_acct ) {
703 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
705 $new_svc_acct->replace( $old_svc_acct,
706 'depend_jobnum' => $options->{depend_jobnum},
709 $dbh->rollback if $oldAutoCommit;
714 # also run exports if removing locationnum?
715 # doesn't seem to happen, and we don't export blank locationnum on insert...
716 if ($new->locationnum and ($new->locationnum != $old->locationnum)) {
717 my $conf = new FS::Conf;
719 map qsearch( 'part_export', {exportnum=>$_} ),
720 $conf->config('cust_location-exports'); #, $agentnum
722 foreach my $part_export ( @part_export ) {
723 my $error = $part_export->export_pkg_location($new); #, @$export_args);
725 $dbh->rollback if $oldAutoCommit;
726 return "exporting to ". $part_export->exporttype.
727 " (transaction rolled back): $error";
732 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
739 Checks all fields to make sure this is a valid billing item. If there is an
740 error, returns the error, otherwise returns false. Called by the insert and
748 if ( !$self->locationnum or $self->locationnum == -1 ) {
749 $self->set('locationnum', $self->cust_main->ship_locationnum);
753 $self->ut_numbern('pkgnum')
754 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
755 || $self->ut_numbern('pkgpart')
756 || $self->ut_foreign_keyn('contactnum', 'contact', 'contactnum' )
757 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
758 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
759 || $self->ut_numbern('quantity')
760 || $self->ut_numbern('start_date')
761 || $self->ut_numbern('setup')
762 || $self->ut_numbern('bill')
763 || $self->ut_numbern('susp')
764 || $self->ut_numbern('cancel')
765 || $self->ut_numbern('adjourn')
766 || $self->ut_numbern('resume')
767 || $self->ut_numbern('expire')
768 || $self->ut_numbern('dundate')
769 || $self->ut_flag('no_auto', [ '', 'Y' ])
770 || $self->ut_flag('waive_setup', [ '', 'Y' ])
771 || $self->ut_flag('separate_bill')
772 || $self->ut_textn('agent_pkgid')
773 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
774 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
775 || $self->ut_foreign_keyn('main_pkgnum', 'cust_pkg', 'pkgnum')
776 || $self->ut_foreign_keyn('pkglinknum', 'part_pkg_link', 'pkglinknum')
777 || $self->ut_foreign_keyn('change_to_pkgnum', 'cust_pkg', 'pkgnum')
779 return $error if $error;
781 return "A package with both start date (future start) and setup date (already started) will never bill"
782 if $self->start_date && $self->setup && ! $upgrade;
784 return "A future unsuspend date can only be set for a package with a suspend date"
785 if $self->resume and !$self->susp and !$self->adjourn;
787 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
789 if ( $self->dbdef_table->column('manual_flag') ) {
790 $self->manual_flag('') if $self->manual_flag eq ' ';
791 $self->manual_flag =~ /^([01]?)$/
792 or return "Illegal manual_flag ". $self->manual_flag;
793 $self->manual_flag($1);
801 Check the pkgpart to make sure it's allowed with the reg_code and/or
802 promo_code of the package (if present) and with the customer's agent.
803 Called from C<insert>, unless we are doing a package change that doesn't
811 # my $error = $self->ut_numbern('pkgpart'); # already done
814 if ( $self->reg_code ) {
816 unless ( grep { $self->pkgpart == $_->pkgpart }
817 map { $_->reg_code_pkg }
818 qsearchs( 'reg_code', { 'code' => $self->reg_code,
819 'agentnum' => $self->cust_main->agentnum })
821 return "Unknown registration code";
824 } elsif ( $self->promo_code ) {
827 qsearchs('part_pkg', {
828 'pkgpart' => $self->pkgpart,
829 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
831 return 'Unknown promotional code' unless $promo_part_pkg;
835 unless ( $disable_agentcheck ) {
837 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
838 return "agent ". $agent->agentnum. ':'. $agent->agent.
839 " can't purchase pkgpart ". $self->pkgpart
840 unless $agent->pkgpart_hashref->{ $self->pkgpart }
841 || $agent->agentnum == $self->part_pkg->agentnum;
844 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
845 return $error if $error;
853 =item cancel [ OPTION => VALUE ... ]
855 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
856 in this package, then cancels the package itself (sets the cancel field to
859 Available options are:
863 =item quiet - can be set true to supress email cancellation notices.
865 =item time - can be set to cancel the package based on a specific future or
866 historical date. Using time ensures that the remaining amount is calculated
867 correctly. Note however that this is an immediate cancel and just changes
868 the date. You are PROBABLY looking to expire the account instead of using
871 =item reason - can be set to a cancellation reason (see L<FS:reason>),
872 either a reasonnum of an existing reason, or passing a hashref will create
873 a new reason. The hashref should have the following keys: typenum - Reason
874 type (see L<FS::reason_type>, reason - Text of the new reason.
876 =item date - can be set to a unix style timestamp to specify when to
879 =item nobill - can be set true to skip billing if it might otherwise be done.
881 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
882 not credit it. This must be set (by change()) when changing the package
883 to a different pkgpart or location, and probably shouldn't be in any other
884 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
887 =item no_delay_cancel - prevents delay_cancel behavior
888 no matter what other options say, for use when changing packages (or any
889 other time you're really sure you want an immediate cancel)
893 If there is an error, returns the error, otherwise returns false.
897 #NOT DOCUMENTING - this should only be used when calling recursively
898 #=item delay_cancel - for internal use, to allow proper handling of
899 #supplemental packages when the main package is flagged to suspend
900 #before cancelling, probably shouldn't be used otherwise (set the
901 #corresponding package option instead)
904 my( $self, %options ) = @_;
907 # supplemental packages can now be separately canceled, though the UI
908 # shouldn't permit it
910 ## pass all suspend/cancel actions to the main package
911 ## (unless the pkglinknum has been removed, then the link is defunct and
912 ## this package can be canceled on its own)
913 #if ( $self->main_pkgnum and $self->pkglinknum and !$options{'from_main'} ) {
914 # return $self->main_pkg->cancel(%options);
917 my $conf = new FS::Conf;
919 warn "cust_pkg::cancel called with options".
920 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
923 my $oldAutoCommit = $FS::UID::AutoCommit;
924 local $FS::UID::AutoCommit = 0;
927 my $old = $self->select_for_update;
929 if ( $old->get('cancel') || $self->get('cancel') ) {
930 dbh->rollback if $oldAutoCommit;
931 return ""; # no error
934 # XXX possibly set cancel_time to the expire date?
935 my $cancel_time = $options{'time'} || time;
936 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
937 $date = '' if ($date && $date <= $cancel_time); # complain instead?
939 my $delay_cancel = $options{'no_delay_cancel'} ? 0 : $options{'delay_cancel'};
940 if ( !$date && $self->part_pkg->option('delay_cancel',1)
941 && (($self->status eq 'active') || ($self->status eq 'suspended'))
942 && !$options{'no_delay_cancel'}
944 my $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
945 my $expsecs = 60*60*24*$expdays;
946 my $suspfor = $self->susp ? $cancel_time - $self->susp : 0;
947 $expsecs = $expsecs - $suspfor if $suspfor;
948 unless ($expsecs <= 0) { #if it's already been suspended long enough, don't re-suspend
950 $date = $cancel_time + $expsecs;
954 #race condition: usage could be ongoing until unprovisioned
955 #resolved by performing a change package instead (which unprovisions) and
957 if ( !$options{nobill} && !$date ) {
958 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
959 my $copy = $self->new({$self->hash});
961 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
963 'time' => $cancel_time );
964 warn "Error billing during cancel, custnum ".
965 #$self->cust_main->custnum. ": $error"
970 if ( $options{'reason'} ) {
971 $error = $self->insert_reason( 'reason' => $options{'reason'},
972 'action' => $date ? 'expire' : 'cancel',
973 'date' => $date ? $date : $cancel_time,
974 'reason_otaker' => $options{'reason_otaker'},
977 dbh->rollback if $oldAutoCommit;
978 return "Error inserting cust_pkg_reason: $error";
982 my %svc_cancel_opt = ();
983 $svc_cancel_opt{'date'} = $date if $date;
984 foreach my $cust_svc (
987 sort { $a->[1] <=> $b->[1] }
988 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
989 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
991 my $part_svc = $cust_svc->part_svc;
992 next if ( defined($part_svc) and $part_svc->preserve );
993 my $error = $cust_svc->cancel( %svc_cancel_opt );
996 $dbh->rollback if $oldAutoCommit;
997 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
1002 # if a reasonnum was passed, get the actual reason object so we can check
1006 if ($options{'reason'} =~ /^\d+$/) {
1007 $reason = FS::reason->by_key($options{'reason'});
1011 # credit remaining time if any of these are true:
1012 # - unused_credit => 1 was passed (this happens when canceling a package
1013 # for a package change when unused_credit_change is set)
1014 # - no unused_credit option, and there is a cancel reason, and the cancel
1015 # reason says to credit the package
1016 # - no unused_credit option, and the package definition says to credit the
1017 # package on cancellation
1019 if ( exists($options{'unused_credit'}) ) {
1020 $do_credit = $options{'unused_credit'};
1021 } elsif ( defined($reason) && $reason->unused_credit ) {
1024 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
1027 my $error = $self->credit_remaining('cancel', $cancel_time);
1029 $dbh->rollback if $oldAutoCommit;
1035 my %hash = $self->hash;
1037 $hash{'expire'} = $date;
1038 if ($delay_cancel) {
1039 # just to be sure these are clear
1040 $hash{'adjourn'} = undef;
1041 $hash{'resume'} = undef;
1044 $hash{'cancel'} = $cancel_time;
1046 $hash{'change_custnum'} = $options{'change_custnum'};
1048 # if this is a supplemental package that's lost its part_pkg_link, and it's
1049 # being canceled for real, unlink it completely
1050 if ( !$date and ! $self->pkglinknum ) {
1051 $hash{main_pkgnum} = '';
1054 # if there is a future package change scheduled, unlink from it (like
1055 # abort_change) first, then delete it.
1056 $hash{'change_to_pkgnum'} = '';
1058 # save the package state
1059 my $new = new FS::cust_pkg ( \%hash );
1060 $error = $new->replace( $self, options => { $self->options } );
1062 if ( $self->change_to_pkgnum ) {
1063 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
1064 $error ||= $change_to->cancel('no_delay_cancel' => 1) || $change_to->delete;
1067 $dbh->rollback if $oldAutoCommit;
1071 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1072 $error = $supp_pkg->cancel(%options,
1074 'date' => $date, #in case it got changed by delay_cancel
1075 'delay_cancel' => $delay_cancel,
1078 $dbh->rollback if $oldAutoCommit;
1079 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1083 if ($delay_cancel && !$options{'from_main'}) {
1084 $error = $new->suspend(
1086 'time' => $cancel_time
1091 foreach my $usage ( $self->cust_pkg_usage ) {
1092 $error = $usage->delete;
1094 $dbh->rollback if $oldAutoCommit;
1095 return "deleting usage pools: $error";
1100 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1101 return '' if $date; #no errors
1103 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
1104 if ( !$options{'quiet'} &&
1105 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
1107 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
1110 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
1111 $error = $msg_template->send( 'cust_main' => $self->cust_main,
1112 'object' => $self );
1114 #should this do something on errors?
1121 =item cancel_if_expired [ NOW_TIMESTAMP ]
1123 Cancels this package if its expire date has been reached.
1127 sub cancel_if_expired {
1129 my $time = shift || time;
1130 return '' unless $self->expire && $self->expire <= $time;
1131 my $error = $self->cancel;
1133 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
1134 $self->custnum. ": $error";
1141 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
1142 locationnum, (other fields?). Attempts to re-provision cancelled services
1143 using history information (errors at this stage are not fatal).
1145 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
1147 svc_fatal: service provisioning errors are fatal
1149 svc_errors: pass an array reference, will be filled in with any provisioning errors
1151 main_pkgnum: link the package as a supplemental package of this one. For
1157 my( $self, %options ) = @_;
1159 #in case you try do do $uncancel-date = $cust_pkg->uncacel
1160 return '' unless $self->get('cancel');
1162 if ( $self->main_pkgnum and !$options{'main_pkgnum'} ) {
1163 return $self->main_pkg->uncancel(%options);
1170 my $oldAutoCommit = $FS::UID::AutoCommit;
1171 local $FS::UID::AutoCommit = 0;
1175 # insert the new package
1178 my $cust_pkg = new FS::cust_pkg {
1179 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
1180 bill => ( $options{'bill'} || $self->get('bill') ),
1182 uncancel_pkgnum => $self->pkgnum,
1183 main_pkgnum => ($options{'main_pkgnum'} || ''),
1184 map { $_ => $self->get($_) } qw(
1185 custnum pkgpart locationnum
1187 susp adjourn resume expire start_date contract_end dundate
1188 change_date change_pkgpart change_locationnum
1189 manual_flag no_auto separate_bill quantity agent_pkgid
1190 recur_show_zero setup_show_zero
1194 my $error = $cust_pkg->insert(
1195 'change' => 1, #supresses any referral credit to a referring customer
1196 'allow_pkgpart' => 1, # allow this even if the package def is disabled
1199 $dbh->rollback if $oldAutoCommit;
1207 #find historical services within this timeframe before the package cancel
1208 # (incompatible with "time" option to cust_pkg->cancel?)
1209 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
1210 # too little? (unprovisioing export delay?)
1211 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
1212 my @h_cust_svc = $self->h_cust_svc( $end, $start );
1215 foreach my $h_cust_svc (@h_cust_svc) {
1216 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
1217 #next unless $h_svc_x; #should this happen?
1218 (my $table = $h_svc_x->table) =~ s/^h_//;
1219 require "FS/$table.pm";
1220 my $class = "FS::$table";
1221 my $svc_x = $class->new( {
1222 'pkgnum' => $cust_pkg->pkgnum,
1223 'svcpart' => $h_cust_svc->svcpart,
1224 map { $_ => $h_svc_x->get($_) } fields($table)
1228 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
1229 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
1232 my $svc_error = $svc_x->insert;
1234 if ( $options{svc_fatal} ) {
1235 $dbh->rollback if $oldAutoCommit;
1238 # if we've failed to insert the svc_x object, svc_Common->insert
1239 # will have removed the cust_svc already. if not, then both records
1240 # were inserted but we failed for some other reason (export, most
1241 # likely). in that case, report the error and delete the records.
1242 push @svc_errors, $svc_error;
1243 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
1245 # except if export_insert failed, export_delete probably won't be
1247 local $FS::svc_Common::noexport_hack = 1;
1248 my $cleanup_error = $svc_x->delete; # also deletes cust_svc
1249 if ( $cleanup_error ) { # and if THAT fails, then run away
1250 $dbh->rollback if $oldAutoCommit;
1251 return $cleanup_error;
1256 } #foreach $h_cust_svc
1258 #these are pretty rare, but should handle them
1259 # - dsl_device (mac addresses)
1260 # - phone_device (mac addresses)
1261 # - dsl_note (ikano notes)
1262 # - domain_record (i.e. restore DNS information w/domains)
1263 # - inventory_item(?) (inventory w/un-cancelling service?)
1264 # - nas (svc_broaband nas stuff)
1265 #this stuff is unused in the wild afaik
1266 # - mailinglistmember
1268 # - svc_domain.parent_svcnum?
1269 # - acct_snarf (ancient mail fetching config)
1270 # - cgp_rule (communigate)
1271 # - cust_svc_option (used by our Tron stuff)
1272 # - acct_rt_transaction (used by our time worked stuff)
1275 # also move over any services that didn't unprovision at cancellation
1278 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1279 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1280 my $error = $cust_svc->replace;
1282 $dbh->rollback if $oldAutoCommit;
1288 # Uncancel any supplemental packages, and make them supplemental to the
1292 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1294 $error = $supp_pkg->uncancel(%options, 'main_pkgnum' => $cust_pkg->pkgnum);
1296 $dbh->rollback if $oldAutoCommit;
1297 return "canceling supplemental pkg#".$supp_pkg->pkgnum.": $error";
1305 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1307 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1308 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1315 Cancels any pending expiration (sets the expire field to null)
1316 for this package and any supplemental packages.
1318 If there is an error, returns the error, otherwise returns false.
1326 my $oldAutoCommit = $FS::UID::AutoCommit;
1327 local $FS::UID::AutoCommit = 0;
1330 my $old = $self->select_for_update;
1332 my $pkgnum = $old->pkgnum;
1333 if ( $old->get('cancel') || $self->get('cancel') ) {
1334 dbh->rollback if $oldAutoCommit;
1335 return "Can't unexpire cancelled package $pkgnum";
1336 # or at least it's pointless
1339 unless ( $old->get('expire') && $self->get('expire') ) {
1340 dbh->rollback if $oldAutoCommit;
1341 return ""; # no error
1344 my %hash = $self->hash;
1345 $hash{'expire'} = '';
1346 my $new = new FS::cust_pkg ( \%hash );
1347 $error = $new->replace( $self, options => { $self->options } );
1349 $dbh->rollback if $oldAutoCommit;
1353 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1354 $error = $supp_pkg->unexpire;
1356 $dbh->rollback if $oldAutoCommit;
1357 return "unexpiring supplemental pkg#".$supp_pkg->pkgnum.": $error";
1361 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1367 =item suspend [ OPTION => VALUE ... ]
1369 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1370 package, then suspends the package itself (sets the susp field to now).
1372 Available options are:
1376 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1377 either a reasonnum of an existing reason, or passing a hashref will create
1378 a new reason. The hashref should have the following keys:
1379 - typenum - Reason type (see L<FS::reason_type>
1380 - reason - Text of the new reason.
1382 =item date - can be set to a unix style timestamp to specify when to
1385 =item time - can be set to override the current time, for calculation
1386 of final invoices or unused-time credits
1388 =item resume_date - can be set to a time when the package should be
1389 unsuspended. This may be more convenient than calling C<unsuspend()>
1392 =item from_main - allows a supplemental package to be suspended, rather
1393 than redirecting the method call to its main package. For internal use.
1395 =item from_cancel - used when suspending from the cancel method, forces
1396 this to skip everything besides basic suspension. For internal use.
1400 If there is an error, returns the error, otherwise returns false.
1405 my( $self, %options ) = @_;
1408 # supplemental packages still can't be separately suspended, but silently
1409 # exit instead of failing or passing the action to the main package (so
1410 # that the "Suspend customer" action doesn't trip over the supplemental
1413 if ( $self->main_pkgnum and !$options{'from_main'} ) {
1417 my $oldAutoCommit = $FS::UID::AutoCommit;
1418 local $FS::UID::AutoCommit = 0;
1421 my $old = $self->select_for_update;
1423 my $pkgnum = $old->pkgnum;
1424 if ( $old->get('cancel') || $self->get('cancel') ) {
1425 dbh->rollback if $oldAutoCommit;
1426 return "Can't suspend cancelled package $pkgnum";
1429 if ( $old->get('susp') || $self->get('susp') ) {
1430 dbh->rollback if $oldAutoCommit;
1431 return ""; # no error # complain on adjourn?
1434 my $suspend_time = $options{'time'} || time;
1435 my $date = $options{date} if $options{date}; # adjourn/suspend later
1436 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1438 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1439 dbh->rollback if $oldAutoCommit;
1440 return "Package $pkgnum expires before it would be suspended.";
1443 # some false laziness with sub cancel
1444 if ( !$options{nobill} && !$date && !$options{'from_cancel'} &&
1445 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1446 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1447 # make the entire cust_main->bill path recognize 'suspend' and
1448 # 'cancel' separately.
1449 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1450 my $copy = $self->new({$self->hash});
1452 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1454 'time' => $suspend_time );
1455 warn "Error billing during suspend, custnum ".
1456 #$self->cust_main->custnum. ": $error"
1461 my $cust_pkg_reason;
1462 if ( $options{'reason'} ) {
1463 $error = $self->insert_reason( 'reason' => $options{'reason'},
1464 'action' => $date ? 'adjourn' : 'suspend',
1465 'date' => $date ? $date : $suspend_time,
1466 'reason_otaker' => $options{'reason_otaker'},
1469 dbh->rollback if $oldAutoCommit;
1470 return "Error inserting cust_pkg_reason: $error";
1472 $cust_pkg_reason = qsearchs('cust_pkg_reason', {
1473 'date' => $date ? $date : $suspend_time,
1474 'action' => $date ? 'A' : 'S',
1475 'pkgnum' => $self->pkgnum,
1479 # if a reasonnum was passed, get the actual reason object so we can check
1481 # (passing a reason hashref is still allowed, but it can't be used with
1482 # the fancy behavioral options.)
1485 if ($options{'reason'} =~ /^\d+$/) {
1486 $reason = FS::reason->by_key($options{'reason'});
1489 my %hash = $self->hash;
1491 $hash{'adjourn'} = $date;
1493 $hash{'susp'} = $suspend_time;
1496 my $resume_date = $options{'resume_date'} || 0;
1497 if ( $resume_date > ($date || $suspend_time) ) {
1498 $hash{'resume'} = $resume_date;
1501 $options{options} ||= {};
1503 my $new = new FS::cust_pkg ( \%hash );
1504 $error = $new->replace( $self, options => { $self->options,
1505 %{ $options{options} },
1509 $dbh->rollback if $oldAutoCommit;
1513 unless ( $date ) { # then we are suspending now
1515 unless ($options{'from_cancel'}) {
1516 # credit remaining time if appropriate
1517 # (if required by the package def, or the suspend reason)
1518 my $unused_credit = $self->part_pkg->option('unused_credit_suspend',1)
1519 || ( defined($reason) && $reason->unused_credit );
1521 if ( $unused_credit ) {
1522 warn "crediting unused time on pkg#".$self->pkgnum."\n" if $DEBUG;
1523 my $error = $self->credit_remaining('suspend', $suspend_time);
1525 $dbh->rollback if $oldAutoCommit;
1531 my @cust_svc = qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } );
1533 #attempt ordering ala cust_svc_suspend_cascade (without infinite-looping
1534 # on the circular dep case)
1535 # (this is too simple for multi-level deps, we need to use something
1536 # to resolve the DAG properly when possible)
1538 $svcpart{$_->svcpart} = 0 foreach @cust_svc;
1539 foreach my $svcpart ( keys %svcpart ) {
1540 foreach my $part_svc_link (
1541 FS::part_svc_link->by_agentnum($self->cust_main->agentnum,
1542 src_svcpart => $svcpart,
1543 link_type => 'cust_svc_suspend_cascade'
1546 $svcpart{$part_svc_link->dst_svcpart} = max(
1547 $svcpart{$part_svc_link->dst_svcpart},
1548 $svcpart{$part_svc_link->src_svcpart} + 1
1552 @cust_svc = sort { $svcpart{ $a->svcpart } <=> $svcpart{ $b->svcpart } }
1556 foreach my $cust_svc ( @cust_svc ) {
1557 $cust_svc->suspend( 'labels_arrayref' => \@labels );
1560 # suspension fees: if there is a feepart, and it's not an unsuspend fee,
1561 # and this is not a suspend-before-cancel
1562 if ( $cust_pkg_reason ) {
1563 my $reason_obj = $cust_pkg_reason->reason;
1564 if ( $reason_obj->feepart and
1565 ! $reason_obj->fee_on_unsuspend and
1566 ! $options{'from_cancel'} ) {
1568 # register the need to charge a fee, cust_main->bill will do the rest
1569 warn "registering suspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1571 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1572 'pkgreasonnum' => $cust_pkg_reason->num,
1573 'pkgnum' => $self->pkgnum,
1574 'feepart' => $reason->feepart,
1575 'nextbill' => $reason->fee_hold,
1577 $error ||= $cust_pkg_reason_fee->insert;
1581 my $conf = new FS::Conf;
1582 if ( $conf->config('suspend_email_admin') && !$options{'from_cancel'} ) {
1584 my $error = send_email(
1585 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1586 #invoice_from ??? well as good as any
1587 'to' => $conf->config('suspend_email_admin'),
1588 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1590 "This is an automatic message from your Freeside installation\n",
1591 "informing you that the following customer package has been suspended:\n",
1593 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1594 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1595 ( map { "Service : $_\n" } @labels ),
1597 'custnum' => $self->custnum,
1598 'msgtype' => 'admin'
1602 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1610 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1611 $error = $supp_pkg->suspend(%options, 'from_main' => 1);
1613 $dbh->rollback if $oldAutoCommit;
1614 return "suspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1618 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1623 =item credit_remaining MODE TIME
1625 Generate a credit for this package for the time remaining in the current
1626 billing period. MODE is either "suspend" or "cancel" (determines the
1627 credit type). TIME is the time of suspension/cancellation. Both arguments
1632 # Implementation note:
1634 # If you pkgpart-change a package that has been billed, and it's set to give
1635 # credit on package change, then this method gets called and then the new
1636 # package will have no last_bill date. Therefore the customer will be credited
1637 # only once (per billing period) even if there are multiple package changes.
1639 # If you location-change a package that has been billed, this method will NOT
1640 # be called and the new package WILL have the last bill date of the old
1643 # If the new package is then canceled within the same billing cycle,
1644 # credit_remaining needs to run calc_remain on the OLD package to determine
1645 # the amount of unused time to credit.
1647 sub credit_remaining {
1648 # Add a credit for remaining service
1649 my ($self, $mode, $time) = @_;
1650 die 'credit_remaining requires suspend or cancel'
1651 unless $mode eq 'suspend' or $mode eq 'cancel';
1652 die 'no suspend/cancel time' unless $time > 0;
1654 my $conf = FS::Conf->new;
1655 my $reason_type = $conf->config($mode.'_credit_type');
1657 my $last_bill = $self->getfield('last_bill') || 0;
1658 my $next_bill = $self->getfield('bill') || 0;
1659 if ( $last_bill > 0 # the package has been billed
1660 and $next_bill > 0 # the package has a next bill date
1661 and $next_bill >= $time # which is in the future
1663 my @cust_credit_source_bill_pkg = ();
1664 my $remaining_value = 0;
1666 my $remain_pkg = $self;
1667 $remaining_value = $remain_pkg->calc_remain(
1669 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1672 # we may have to walk back past some package changes to get to the
1673 # one that actually has unused time
1674 while ( $remaining_value == 0 ) {
1675 if ( $remain_pkg->change_pkgnum ) {
1676 $remain_pkg = FS::cust_pkg->by_key($remain_pkg->change_pkgnum);
1678 # the package has really never been billed
1681 $remaining_value = $remain_pkg->calc_remain(
1683 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1687 if ( $remaining_value > 0 ) {
1688 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1690 my $error = $self->cust_main->credit(
1692 'Credit for unused time on '. $self->part_pkg->pkg,
1693 'reason_type' => $reason_type,
1694 'cust_credit_source_bill_pkg' => \@cust_credit_source_bill_pkg,
1696 return "Error crediting customer \$$remaining_value for unused time".
1697 " on ". $self->part_pkg->pkg. ": $error"
1699 } #if $remaining_value
1700 } #if $last_bill, etc.
1704 =item unsuspend [ OPTION => VALUE ... ]
1706 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1707 package, then unsuspends the package itself (clears the susp field and the
1708 adjourn field if it is in the past). If the suspend reason includes an
1709 unsuspension package, that package will be ordered.
1711 Available options are:
1717 Can be set to a date to unsuspend the package in the future (the 'resume'
1720 =item adjust_next_bill
1722 Can be set true to adjust the next bill date forward by
1723 the amount of time the account was inactive. This was set true by default
1724 in the past (from 1.4.2 and 1.5.0pre6 through 1.7.0), but now needs to be
1725 explicitly requested with this option or in the price plan.
1729 If there is an error, returns the error, otherwise returns false.
1734 my( $self, %opt ) = @_;
1737 # pass all suspend/cancel actions to the main package
1738 if ( $self->main_pkgnum and !$opt{'from_main'} ) {
1739 return $self->main_pkg->unsuspend(%opt);
1742 my $oldAutoCommit = $FS::UID::AutoCommit;
1743 local $FS::UID::AutoCommit = 0;
1746 my $old = $self->select_for_update;
1748 my $pkgnum = $old->pkgnum;
1749 if ( $old->get('cancel') || $self->get('cancel') ) {
1750 $dbh->rollback if $oldAutoCommit;
1751 return "Can't unsuspend cancelled package $pkgnum";
1754 unless ( $old->get('susp') && $self->get('susp') ) {
1755 $dbh->rollback if $oldAutoCommit;
1756 return ""; # no error # complain instead?
1759 # handle the case of setting a future unsuspend (resume) date
1760 # and do not continue to actually unsuspend the package
1761 my $date = $opt{'date'};
1762 if ( $date and $date > time ) { # return an error if $date <= time?
1764 if ( $old->get('expire') && $old->get('expire') < $date ) {
1765 $dbh->rollback if $oldAutoCommit;
1766 return "Package $pkgnum expires before it would be unsuspended.";
1769 my $new = new FS::cust_pkg { $self->hash };
1770 $new->set('resume', $date);
1771 $error = $new->replace($self, options => $self->options);
1774 $dbh->rollback if $oldAutoCommit;
1778 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1784 if (!$self->setup) {
1785 # then this package is being released from on-hold status
1786 $error = $self->set_initial_timers;
1788 $dbh->rollback if $oldAutoCommit;
1795 foreach my $cust_svc (
1796 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1798 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1800 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1801 $dbh->rollback if $oldAutoCommit;
1802 return "Illegal svcdb value in part_svc!";
1805 require "FS/$svcdb.pm";
1807 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1809 $error = $svc->unsuspend;
1811 $dbh->rollback if $oldAutoCommit;
1814 my( $label, $value ) = $cust_svc->label;
1815 push @labels, "$label: $value";
1820 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1821 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1823 my %hash = $self->hash;
1824 my $inactive = time - $hash{'susp'};
1826 my $conf = new FS::Conf;
1828 #adjust the next bill date forward
1829 # increment next bill date if certain conditions are met:
1830 # - it was due to be billed at some point
1831 # - either the global or local config says to do this
1832 my $adjust_bill = 0;
1835 && ( $hash{'bill'} || $hash{'setup'} )
1836 && ( $opt{'adjust_next_bill'}
1837 || $conf->exists('unsuspend-always_adjust_next_bill_date')
1838 || $self->part_pkg->option('unsuspend_adjust_bill', 1)
1845 # - the package billed during suspension
1846 # - or it was ordered on hold
1847 # - or the customer was credited for the unused time
1849 if ( $self->option('suspend_bill',1)
1850 or ( $self->part_pkg->option('suspend_bill',1)
1851 and ! $self->option('no_suspend_bill',1)
1853 or $hash{'order_date'} == $hash{'susp'}
1858 if ( $adjust_bill ) {
1859 if ( $self->part_pkg->option('unused_credit_suspend')
1860 or ( ref($reason) and $reason->unused_credit ) ) {
1861 # then the customer was credited for the unused time before suspending,
1862 # so their next bill should be immediate
1863 $hash{'bill'} = time;
1865 # add the length of time suspended to the bill date
1866 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1871 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1872 $hash{'resume'} = '' if !$hash{'adjourn'};
1873 my $new = new FS::cust_pkg ( \%hash );
1874 $error = $new->replace( $self, options => { $self->options } );
1876 $dbh->rollback if $oldAutoCommit;
1883 if ( $reason->unsuspend_pkgpart ) {
1884 warn "Suspend reason '".$reason->reason."' uses deprecated unsuspend_pkgpart feature.\n";
1885 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1886 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1888 my $start_date = $self->cust_main->next_bill_date
1889 if $reason->unsuspend_hold;
1892 $unsusp_pkg = FS::cust_pkg->new({
1893 'custnum' => $self->custnum,
1894 'pkgpart' => $reason->unsuspend_pkgpart,
1895 'start_date' => $start_date,
1896 'locationnum' => $self->locationnum,
1897 # discount? probably not...
1900 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1903 # new way, using fees
1904 if ( $reason->feepart and $reason->fee_on_unsuspend ) {
1905 # register the need to charge a fee, cust_main->bill will do the rest
1906 warn "registering unsuspend fee: pkgnum ".$self->pkgnum.", feepart ".$reason->feepart."\n"
1908 my $cust_pkg_reason_fee = FS::cust_pkg_reason_fee->new({
1909 'pkgreasonnum' => $cust_pkg_reason->num,
1910 'pkgnum' => $self->pkgnum,
1911 'feepart' => $reason->feepart,
1912 'nextbill' => $reason->fee_hold,
1914 $error ||= $cust_pkg_reason_fee->insert;
1918 $dbh->rollback if $oldAutoCommit;
1923 if ( $conf->config('unsuspend_email_admin') ) {
1925 my $error = send_email(
1926 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1927 #invoice_from ??? well as good as any
1928 'to' => $conf->config('unsuspend_email_admin'),
1929 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1930 "This is an automatic message from your Freeside installation\n",
1931 "informing you that the following customer package has been unsuspended:\n",
1933 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1934 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1935 ( map { "Service : $_\n" } @labels ),
1937 "An unsuspension fee was charged: ".
1938 $unsusp_pkg->part_pkg->pkg_comment."\n"
1942 'custnum' => $self->custnum,
1943 'msgtype' => 'admin',
1947 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1953 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
1954 $error = $supp_pkg->unsuspend(%opt, 'from_main' => 1);
1956 $dbh->rollback if $oldAutoCommit;
1957 return "unsuspending supplemental pkg#".$supp_pkg->pkgnum.": $error";
1961 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1968 Cancels any pending suspension (sets the adjourn field to null)
1969 for this package and any supplemental packages.
1971 If there is an error, returns the error, otherwise returns false.
1979 my $oldAutoCommit = $FS::UID::AutoCommit;
1980 local $FS::UID::AutoCommit = 0;
1983 my $old = $self->select_for_update;
1985 my $pkgnum = $old->pkgnum;
1986 if ( $old->get('cancel') || $self->get('cancel') ) {
1987 dbh->rollback if $oldAutoCommit;
1988 return "Can't unadjourn cancelled package $pkgnum";
1989 # or at least it's pointless
1992 if ( $old->get('susp') || $self->get('susp') ) {
1993 dbh->rollback if $oldAutoCommit;
1994 return "Can't unadjourn suspended package $pkgnum";
1995 # perhaps this is arbitrary
1998 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1999 dbh->rollback if $oldAutoCommit;
2000 return ""; # no error
2003 my %hash = $self->hash;
2004 $hash{'adjourn'} = '';
2005 $hash{'resume'} = '';
2006 my $new = new FS::cust_pkg ( \%hash );
2007 $error = $new->replace( $self, options => { $self->options } );
2009 $dbh->rollback if $oldAutoCommit;
2013 foreach my $supp_pkg ( $self->supplemental_pkgs ) {
2014 $error = $supp_pkg->unadjourn;
2016 $dbh->rollback if $oldAutoCommit;
2017 return "unadjourning supplemental pkg#".$supp_pkg->pkgnum.": $error";
2021 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2028 =item change HASHREF | OPTION => VALUE ...
2030 Changes this package: cancels it and creates a new one, with a different
2031 pkgpart or locationnum or both. All services are transferred to the new
2032 package (no change will be made if this is not possible).
2034 Options may be passed as a list of key/value pairs or as a hash reference.
2041 New locationnum, to change the location for this package.
2045 New FS::cust_location object, to create a new location and assign it
2050 New FS::cust_main object, to create a new customer and assign the new package
2055 New pkgpart (see L<FS::part_pkg>).
2059 New refnum (see L<FS::part_referral>).
2063 New quantity; if unspecified, the new package will have the same quantity
2068 "New" (existing) FS::cust_pkg object. The package's services and other
2069 attributes will be transferred to this package.
2073 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
2074 susp, adjourn, cancel, expire, and contract_end) to the new package.
2076 =item unprotect_svcs
2078 Normally, change() will rollback and return an error if some services
2079 can't be transferred (also see the I<cust_pkg-change_svcpart> config option).
2080 If unprotect_svcs is true, this method will transfer as many services as
2081 it can and then unconditionally cancel the old package.
2085 If specified, sets this value for the contract_end date on the new package
2086 (without regard for keep_dates or the usual date-preservation behavior.)
2087 Will throw an error if defined but false; the UI doesn't allow editing
2088 this unless it already exists, making removal impossible to undo.
2092 At least one of locationnum, cust_location, pkgpart, refnum, cust_main, or
2093 cust_pkg must be specified (otherwise, what's the point?)
2095 Returns either the new FS::cust_pkg object or a scalar error.
2099 my $err_or_new_cust_pkg = $old_cust_pkg->change
2103 #used by change and change_later
2104 #didn't put with documented check methods because it depends on change-specific opts
2105 #and it also possibly edits the value of opts
2109 if ( defined($opt->{'contract_end'}) ) {
2110 my $current_contract_end = $self->get('contract_end');
2111 unless ($opt->{'contract_end'}) {
2112 if ($current_contract_end) {
2113 return "Cannot remove contract end date when changing packages";
2115 #shouldn't even pass this option if there's not a current value
2116 #but can be handled gracefully if the option is empty
2117 warn "Contract end date passed unexpectedly";
2118 delete $opt->{'contract_end'};
2122 unless ($current_contract_end) {
2123 #option shouldn't be passed, throw error if it's non-empty
2124 return "Cannot add contract end date when changing packages " . $self->pkgnum;
2130 #some false laziness w/order
2133 my $opt = ref($_[0]) ? shift : { @_ };
2135 my $conf = new FS::Conf;
2137 # handle contract_end on cust_pkg same as passed option
2138 if ( $opt->{'cust_pkg'} ) {
2139 $opt->{'contract_end'} = $opt->{'cust_pkg'}->contract_end;
2140 delete $opt->{'contract_end'} unless $opt->{'contract_end'};
2143 # check contract_end, prevent adding/removing
2144 my $error = $self->_check_change($opt);
2145 return $error if $error;
2147 # Transactionize this whole mess
2148 my $oldAutoCommit = $FS::UID::AutoCommit;
2149 local $FS::UID::AutoCommit = 0;
2152 if ( $opt->{'cust_location'} ) {
2153 $error = $opt->{'cust_location'}->find_or_insert;
2155 $dbh->rollback if $oldAutoCommit;
2156 return "creating location record: $error";
2158 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2161 # Before going any further here: if the package is still in the pre-setup
2162 # state, it's safe to modify it in place. No need to charge/credit for
2163 # partial period, transfer services, transfer usage pools, copy invoice
2164 # details, or change any dates.
2165 if ( ! $self->setup and ! $opt->{cust_pkg} and ! $opt->{cust_main} ) {
2166 foreach ( qw( locationnum pkgpart quantity refnum salesnum ) ) {
2167 if ( length($opt->{$_}) ) {
2168 $self->set($_, $opt->{$_});
2171 # almost. if the new pkgpart specifies start/adjourn/expire timers,
2173 if ( $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart ) {
2174 $error ||= $self->set_initial_timers;
2176 # but if contract_end was explicitly specified, that overrides all else
2177 $self->set('contract_end', $opt->{'contract_end'})
2178 if $opt->{'contract_end'};
2179 $error ||= $self->replace;
2181 $dbh->rollback if $oldAutoCommit;
2182 return "modifying package: $error";
2184 $dbh->commit if $oldAutoCommit;
2193 $hash{'setup'} = $time if $self->get('setup');
2195 $hash{'change_date'} = $time;
2196 $hash{"change_$_"} = $self->$_()
2197 foreach qw( pkgnum pkgpart locationnum );
2199 if ( $opt->{'cust_pkg'} ) {
2200 # treat changing to a package with a different pkgpart as a
2201 # pkgpart change (because it is)
2202 $opt->{'pkgpart'} = $opt->{'cust_pkg'}->pkgpart;
2205 # whether to override pkgpart checking on the new package
2206 my $same_pkgpart = 1;
2207 if ( $opt->{'pkgpart'} and ( $opt->{'pkgpart'} != $self->pkgpart ) ) {
2211 my $unused_credit = 0;
2212 my $keep_dates = $opt->{'keep_dates'};
2214 # Special case. If the pkgpart is changing, and the customer is going to be
2215 # credited for remaining time, don't keep setup, bill, or last_bill dates,
2216 # and DO pass the flag to cancel() to credit the customer. If the old
2217 # package had a setup date, set the new package's setup to the package
2218 # change date so that it has the same status as before.
2219 if ( $opt->{'pkgpart'}
2220 and $opt->{'pkgpart'} != $self->pkgpart
2221 and $self->part_pkg->option('unused_credit_change', 1) ) {
2224 $hash{'last_bill'} = '';
2228 if ( $keep_dates ) {
2229 foreach my $date ( qw(setup bill last_bill) ) {
2230 $hash{$date} = $self->getfield($date);
2233 # always keep the following dates
2234 foreach my $date (qw(order_date susp adjourn cancel expire resume
2235 start_date contract_end)) {
2236 $hash{$date} = $self->getfield($date);
2238 # but if contract_end was explicitly specified, that overrides all else
2239 $hash{'contract_end'} = $opt->{'contract_end'}
2240 if $opt->{'contract_end'};
2242 # allow $opt->{'locationnum'} = '' to specifically set it to null
2243 # (i.e. customer default location)
2244 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2246 # usually this doesn't matter. the two cases where it does are:
2247 # 1. unused_credit_change + pkgpart change + setup fee on the new package
2249 # 2. (more importantly) changing a package before it's billed
2250 $hash{'waive_setup'} = $self->waive_setup;
2252 # if this package is scheduled for a future package change, preserve that
2253 $hash{'change_to_pkgnum'} = $self->change_to_pkgnum;
2255 my $custnum = $self->custnum;
2256 if ( $opt->{cust_main} ) {
2257 my $cust_main = $opt->{cust_main};
2258 unless ( $cust_main->custnum ) {
2259 my $error = $cust_main->insert( @{ $opt->{cust_main_insert_args}||[] } );
2261 $dbh->rollback if $oldAutoCommit;
2262 return "inserting customer record: $error";
2265 $custnum = $cust_main->custnum;
2268 $hash{'contactnum'} = $opt->{'contactnum'} if $opt->{'contactnum'};
2271 if ( $opt->{'cust_pkg'} ) {
2272 # The target package already exists; update it to show that it was
2273 # changed from this package.
2274 $cust_pkg = $opt->{'cust_pkg'};
2276 # follow all the above rules for date changes, etc.
2277 foreach (keys %hash) {
2278 $cust_pkg->set($_, $hash{$_});
2280 # except those that implement the future package change behavior
2281 foreach (qw(change_to_pkgnum start_date expire)) {
2282 $cust_pkg->set($_, '');
2285 $error = $cust_pkg->replace;
2288 # Create the new package.
2289 $cust_pkg = new FS::cust_pkg {
2290 custnum => $custnum,
2291 locationnum => $opt->{'locationnum'},
2292 ( map { $_ => ( $opt->{$_} || $self->$_() ) }
2293 qw( pkgpart quantity refnum salesnum )
2297 $error = $cust_pkg->insert( 'change' => 1,
2298 'allow_pkgpart' => $same_pkgpart );
2301 $dbh->rollback if $oldAutoCommit;
2302 return "inserting new package: $error";
2305 # Transfer services and cancel old package.
2306 # Enforce service limits only if this is a pkgpart change.
2307 local $FS::cust_svc::ignore_quantity;
2308 $FS::cust_svc::ignore_quantity = 1 if $same_pkgpart;
2309 $error = $self->transfer($cust_pkg);
2310 if ($error and $error == 0) {
2311 # $old_pkg->transfer failed.
2312 $dbh->rollback if $oldAutoCommit;
2313 return "transferring $error";
2316 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
2317 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
2318 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
2319 if ($error and $error == 0) {
2320 # $old_pkg->transfer failed.
2321 $dbh->rollback if $oldAutoCommit;
2322 return "converting $error";
2326 # We set unprotect_svcs when executing a "future package change". It's
2327 # not a user-interactive operation, so returning an error means the
2328 # package change will just fail. Rather than have that happen, we'll
2329 # let leftover services be deleted.
2330 if ($error > 0 and !$opt->{'unprotect_svcs'}) {
2331 # Transfers were successful, but we still had services left on the old
2332 # package. We can't change the package under this circumstances, so abort.
2333 $dbh->rollback if $oldAutoCommit;
2334 return "unable to transfer all services";
2337 #reset usage if changing pkgpart
2338 # AND usage rollover is off (otherwise adds twice, now and at package bill)
2339 if ($self->pkgpart != $cust_pkg->pkgpart) {
2340 my $part_pkg = $cust_pkg->part_pkg;
2341 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
2345 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
2348 $dbh->rollback if $oldAutoCommit;
2349 return "setting usage values: $error";
2352 # if NOT changing pkgpart, transfer any usage pools over
2353 foreach my $usage ($self->cust_pkg_usage) {
2354 $usage->set('pkgnum', $cust_pkg->pkgnum);
2355 $error = $usage->replace;
2357 $dbh->rollback if $oldAutoCommit;
2358 return "transferring usage pools: $error";
2363 # transfer usage pricing add-ons, if we're not changing pkgpart or if they were specified
2364 if ( $same_pkgpart || $opt->{'cust_pkg_usageprice'}) {
2365 my @old_cust_pkg_usageprice;
2366 if ($opt->{'cust_pkg_usageprice'}) {
2367 @old_cust_pkg_usageprice = @{ $opt->{'cust_pkg_usageprice'} };
2369 @old_cust_pkg_usageprice = $self->cust_pkg_usageprice;
2371 foreach my $old_cust_pkg_usageprice (@old_cust_pkg_usageprice) {
2372 my $new_cust_pkg_usageprice = new FS::cust_pkg_usageprice {
2373 'pkgnum' => $cust_pkg->pkgnum,
2374 'usagepricepart' => $old_cust_pkg_usageprice->usagepricepart,
2375 'quantity' => $old_cust_pkg_usageprice->quantity,
2377 $error = $new_cust_pkg_usageprice->insert;
2379 $dbh->rollback if $oldAutoCommit;
2380 return "Error transferring usage pricing add-on: $error";
2385 # transfer discounts, if we're not changing pkgpart
2386 if ( $same_pkgpart ) {
2387 foreach my $old_discount ($self->cust_pkg_discount_active) {
2388 # don't remove the old discount, we may still need to bill that package.
2389 my $new_discount = new FS::cust_pkg_discount {
2390 'pkgnum' => $cust_pkg->pkgnum,
2391 'discountnum' => $old_discount->discountnum,
2392 'months_used' => $old_discount->months_used,
2394 $error = $new_discount->insert;
2396 $dbh->rollback if $oldAutoCommit;
2397 return "transferring discounts: $error";
2402 # transfer (copy) invoice details
2403 foreach my $detail ($self->cust_pkg_detail) {
2404 my $new_detail = FS::cust_pkg_detail->new({ $detail->hash });
2405 $new_detail->set('pkgdetailnum', '');
2406 $new_detail->set('pkgnum', $cust_pkg->pkgnum);
2407 $error = $new_detail->insert;
2409 $dbh->rollback if $oldAutoCommit;
2410 return "transferring package notes: $error";
2416 if ( !$opt->{'cust_pkg'} ) {
2417 # Order any supplemental packages.
2418 my $part_pkg = $cust_pkg->part_pkg;
2419 my @old_supp_pkgs = $self->supplemental_pkgs;
2420 foreach my $link ($part_pkg->supp_part_pkg_link) {
2422 foreach (@old_supp_pkgs) {
2423 if ($_->pkgpart == $link->dst_pkgpart) {
2425 $_->pkgpart(0); # so that it can't match more than once
2429 # false laziness with FS::cust_main::Packages::order_pkg
2430 my $new = FS::cust_pkg->new({
2431 pkgpart => $link->dst_pkgpart,
2432 pkglinknum => $link->pkglinknum,
2433 custnum => $custnum,
2434 main_pkgnum => $cust_pkg->pkgnum,
2435 locationnum => $cust_pkg->locationnum,
2436 start_date => $cust_pkg->start_date,
2437 order_date => $cust_pkg->order_date,
2438 expire => $cust_pkg->expire,
2439 adjourn => $cust_pkg->adjourn,
2440 contract_end => $cust_pkg->contract_end,
2441 refnum => $cust_pkg->refnum,
2442 discountnum => $cust_pkg->discountnum,
2443 waive_setup => $cust_pkg->waive_setup,
2445 if ( $old and $opt->{'keep_dates'} ) {
2446 foreach (qw(setup bill last_bill)) {
2447 $new->set($_, $old->get($_));
2450 $error = $new->insert( allow_pkgpart => $same_pkgpart );
2453 $error ||= $old->transfer($new);
2455 if ( $error and $error > 0 ) {
2456 # no reason why this should ever fail, but still...
2457 $error = "Unable to transfer all services from supplemental package ".
2461 $dbh->rollback if $oldAutoCommit;
2464 push @new_supp_pkgs, $new;
2466 } # if !$opt->{'cust_pkg'}
2467 # because if there is one, then supplemental packages would already
2468 # have been created for it.
2470 #Good to go, cancel old package. Notify 'cancel' of whether to credit
2472 #Don't allow billing the package (preceding period packages and/or
2473 #outstanding usage) if we are keeping dates (i.e. location changing),
2474 #because the new package will be billed for the same date range.
2475 #Supplemental packages are also canceled here.
2477 # during scheduled changes, avoid canceling the package we just
2479 $self->set('change_to_pkgnum' => '');
2481 $error = $self->cancel(
2483 unused_credit => $unused_credit,
2484 nobill => $keep_dates,
2485 change_custnum => ( $self->custnum != $custnum ? $custnum : '' ),
2486 no_delay_cancel => 1,
2489 $dbh->rollback if $oldAutoCommit;
2490 return "canceling old package: $error";
2493 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
2495 my $error = $cust_pkg->cust_main->bill(
2496 'pkg_list' => [ $cust_pkg, @new_supp_pkgs ]
2499 $dbh->rollback if $oldAutoCommit;
2500 return "billing new package: $error";
2504 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2510 =item change_later OPTION => VALUE...
2512 Schedule a package change for a later date. This actually orders the new
2513 package immediately, but sets its start date for a future date, and sets
2514 the current package to expire on the same date.
2516 If the package is already scheduled for a change, this can be called with
2517 'start_date' to change the scheduled date, or with pkgpart and/or
2518 locationnum to modify the package change. To cancel the scheduled change
2519 entirely, see C<abort_change>.
2527 The date for the package change. Required, and must be in the future.
2537 The pkgpart, locationnum, quantity and optional contract_end of the new
2538 package, with the same meaning as in C<change>.
2546 my $opt = ref($_[0]) ? shift : { @_ };
2548 # check contract_end, prevent adding/removing
2549 my $error = $self->_check_change($opt);
2550 return $error if $error;
2552 my $oldAutoCommit = $FS::UID::AutoCommit;
2553 local $FS::UID::AutoCommit = 0;
2556 my $cust_main = $self->cust_main;
2558 my $date = delete $opt->{'start_date'} or return 'start_date required';
2560 if ( $date <= time ) {
2561 $dbh->rollback if $oldAutoCommit;
2562 return "start_date $date is in the past";
2565 # If the user entered a new location, set it up now.
2566 if ( $opt->{'cust_location'} ) {
2567 $error = $opt->{'cust_location'}->find_or_insert;
2569 $dbh->rollback if $oldAutoCommit;
2570 return "creating location record: $error";
2572 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
2575 if ( $self->change_to_pkgnum ) {
2576 my $change_to = FS::cust_pkg->by_key($self->change_to_pkgnum);
2577 my $new_pkgpart = $opt->{'pkgpart'}
2578 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $change_to->pkgpart;
2579 my $new_locationnum = $opt->{'locationnum'}
2580 if $opt->{'locationnum'} and $opt->{'locationnum'} != $change_to->locationnum;
2581 my $new_quantity = $opt->{'quantity'}
2582 if $opt->{'quantity'} and $opt->{'quantity'} != $change_to->quantity;
2583 my $new_contract_end = $opt->{'contract_end'}
2584 if $opt->{'contract_end'} and $opt->{'contract_end'} != $change_to->contract_end;
2585 if ( $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end ) {
2586 # it hasn't been billed yet, so in principle we could just edit
2587 # it in place (w/o a package change), but that's bad form.
2588 # So change the package according to the new options...
2589 my $err_or_pkg = $change_to->change(%$opt);
2590 if ( ref $err_or_pkg ) {
2591 # Then set that package up for a future start.
2592 $self->set('change_to_pkgnum', $err_or_pkg->pkgnum);
2593 $self->set('expire', $date); # in case it's different
2594 $err_or_pkg->set('start_date', $date);
2595 $err_or_pkg->set('change_date', '');
2596 $err_or_pkg->set('change_pkgnum', '');
2598 $error = $self->replace ||
2599 $err_or_pkg->replace ||
2600 #because change() might've edited existing scheduled change in place
2601 (($err_or_pkg->pkgnum == $change_to->pkgnum) ? '' :
2602 $change_to->cancel('no_delay_cancel' => 1) ||
2603 $change_to->delete);
2605 $error = $err_or_pkg;
2607 } else { # change the start date only.
2608 $self->set('expire', $date);
2609 $change_to->set('start_date', $date);
2610 $error = $self->replace || $change_to->replace;
2613 $dbh->rollback if $oldAutoCommit;
2616 $dbh->commit if $oldAutoCommit;
2619 } # if $self->change_to_pkgnum
2621 my $new_pkgpart = $opt->{'pkgpart'}
2622 if $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart;
2623 my $new_locationnum = $opt->{'locationnum'}
2624 if $opt->{'locationnum'} and $opt->{'locationnum'} != $self->locationnum;
2625 my $new_quantity = $opt->{'quantity'}
2626 if $opt->{'quantity'} and $opt->{'quantity'} != $self->quantity;
2627 my $new_contract_end = $opt->{'contract_end'}
2628 if $opt->{'contract_end'} and $opt->{'contract_end'} != $self->contract_end;
2630 return '' unless $new_pkgpart or $new_locationnum or $new_quantity or $new_contract_end; # wouldn't do anything
2632 # allow $opt->{'locationnum'} = '' to specifically set it to null
2633 # (i.e. customer default location)
2634 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
2636 my $new = FS::cust_pkg->new( {
2637 custnum => $self->custnum,
2638 locationnum => $opt->{'locationnum'},
2639 start_date => $date,
2640 map { $_ => ( $opt->{$_} || $self->$_() ) }
2641 qw( pkgpart quantity refnum salesnum contract_end )
2643 $error = $new->insert('change' => 1,
2644 'allow_pkgpart' => ($new_pkgpart ? 0 : 1));
2646 $self->set('change_to_pkgnum', $new->pkgnum);
2647 $self->set('expire', $date);
2648 $error = $self->replace;
2651 $dbh->rollback if $oldAutoCommit;
2653 $dbh->commit if $oldAutoCommit;
2661 Cancels a future package change scheduled by C<change_later>.
2667 my $oldAutoCommit = $FS::UID::AutoCommit;
2668 local $FS::UID::AutoCommit = 0;
2670 my $pkgnum = $self->change_to_pkgnum;
2671 my $change_to = FS::cust_pkg->by_key($pkgnum) if $pkgnum;
2673 $self->set('change_to_pkgnum', '');
2674 $self->set('expire', '');
2675 $error = $self->replace;
2677 $error ||= $change_to->cancel || $change_to->delete;
2680 if ( $oldAutoCommit ) {
2691 =item set_quantity QUANTITY
2693 Change the package's quantity field. This is one of the few package properties
2694 that can safely be changed without canceling and reordering the package
2695 (because it doesn't affect tax eligibility). Returns an error or an
2702 $self = $self->replace_old; # just to make sure
2703 $self->quantity(shift);
2707 =item set_salesnum SALESNUM
2709 Change the package's salesnum (sales person) field. This is one of the few
2710 package properties that can safely be changed without canceling and reordering
2711 the package (because it doesn't affect tax eligibility). Returns an error or
2718 $self = $self->replace_old; # just to make sure
2719 $self->salesnum(shift);
2721 # XXX this should probably reassign any credit that's already been given
2724 =item modify_charge OPTIONS
2726 Change the properties of a one-time charge. The following properties can
2727 be changed this way:
2728 - pkg: the package description
2729 - classnum: the package class
2730 - additional: arrayref of additional invoice details to add to this package
2732 and, I<if the charge has not yet been billed>:
2733 - start_date: the date when it will be billed
2734 - amount: the setup fee to be charged
2735 - quantity: the multiplier for the setup fee
2736 - separate_bill: whether to put the charge on a separate invoice
2738 If you pass 'adjust_commission' => 1, and the classnum changes, and there are
2739 commission credits linked to this charge, they will be recalculated.
2746 my $part_pkg = $self->part_pkg;
2747 my $pkgnum = $self->pkgnum;
2750 my $oldAutoCommit = $FS::UID::AutoCommit;
2751 local $FS::UID::AutoCommit = 0;
2753 return "Can't use modify_charge except on one-time charges"
2754 unless $part_pkg->freq eq '0';
2756 if ( length($opt{'pkg'}) and $part_pkg->pkg ne $opt{'pkg'} ) {
2757 $part_pkg->set('pkg', $opt{'pkg'});
2760 my %pkg_opt = $part_pkg->options;
2761 my $pkg_opt_modified = 0;
2763 $opt{'additional'} ||= [];
2766 foreach (grep /^additional/, keys %pkg_opt) {
2767 ($i) = ($_ =~ /^additional_info(\d+)$/);
2768 $old_additional[$i] = $pkg_opt{$_} if $i;
2769 delete $pkg_opt{$_};
2772 for ( $i = 0; exists($opt{'additional'}->[$i]); $i++ ) {
2773 $pkg_opt{ "additional_info$i" } = $opt{'additional'}->[$i];
2774 if (!exists($old_additional[$i])
2775 or $old_additional[$i] ne $opt{'additional'}->[$i])
2777 $pkg_opt_modified = 1;
2780 $pkg_opt_modified = 1 if (scalar(@old_additional) - 1) != $i;
2781 $pkg_opt{'additional_count'} = $i if $i > 0;
2784 if ( exists($opt{'classnum'}) and $part_pkg->classnum ne $opt{'classnum'} )
2787 $old_classnum = $part_pkg->classnum;
2788 $part_pkg->set('classnum', $opt{'classnum'});
2791 if ( !$self->get('setup') ) {
2792 # not yet billed, so allow amount, setup_cost, quantity, start_date,
2795 if ( exists($opt{'amount'})
2796 and $part_pkg->option('setup_fee') != $opt{'amount'}
2797 and $opt{'amount'} > 0 ) {
2799 $pkg_opt{'setup_fee'} = $opt{'amount'};
2800 $pkg_opt_modified = 1;
2803 if ( exists($opt{'setup_cost'})
2804 and $part_pkg->setup_cost != $opt{'setup_cost'}
2805 and $opt{'setup_cost'} > 0 ) {
2807 $part_pkg->set('setup_cost', $opt{'setup_cost'});
2810 if ( exists($opt{'quantity'})
2811 and $opt{'quantity'} != $self->quantity
2812 and $opt{'quantity'} > 0 ) {
2814 $self->set('quantity', $opt{'quantity'});
2817 if ( exists($opt{'start_date'})
2818 and $opt{'start_date'} != $self->start_date ) {
2820 $self->set('start_date', $opt{'start_date'});
2823 if ( exists($opt{'separate_bill'})
2824 and $opt{'separate_bill'} ne $self->separate_bill ) {
2826 $self->set('separate_bill', $opt{'separate_bill'});
2830 } # else simply ignore them; the UI shouldn't allow editing the fields
2833 if ( exists($opt{'taxclass'})
2834 and $part_pkg->taxclass ne $opt{'taxclass'}) {
2836 $part_pkg->set('taxclass', $opt{'taxclass'});
2840 if ( $part_pkg->modified or $pkg_opt_modified ) {
2841 # can we safely modify the package def?
2842 # Yes, if it's not available for purchase, and this is the only instance
2844 if ( $part_pkg->disabled
2845 and FS::cust_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 1
2846 and FS::quotation_pkg->count('pkgpart = '.$part_pkg->pkgpart) == 0
2848 $error = $part_pkg->replace( options => \%pkg_opt );
2851 $part_pkg = $part_pkg->clone;
2852 $part_pkg->set('disabled' => 'Y');
2853 $error = $part_pkg->insert( options => \%pkg_opt );
2854 # and associate this as yet-unbilled package to the new package def
2855 $self->set('pkgpart' => $part_pkg->pkgpart);
2858 $dbh->rollback if $oldAutoCommit;
2863 if ($self->modified) { # for quantity or start_date change, or if we had
2864 # to clone the existing package def
2865 my $error = $self->replace;
2866 return $error if $error;
2868 if (defined $old_classnum) {
2869 # fix invoice grouping records
2870 my $old_catname = $old_classnum
2871 ? FS::pkg_class->by_key($old_classnum)->categoryname
2873 my $new_catname = $opt{'classnum'}
2874 ? $part_pkg->pkg_class->categoryname
2876 if ( $old_catname ne $new_catname ) {
2877 foreach my $cust_bill_pkg ($self->cust_bill_pkg) {
2878 # (there should only be one...)
2879 my @display = qsearch( 'cust_bill_pkg_display', {
2880 'billpkgnum' => $cust_bill_pkg->billpkgnum,
2881 'section' => $old_catname,
2883 foreach (@display) {
2884 $_->set('section', $new_catname);
2885 $error = $_->replace;
2887 $dbh->rollback if $oldAutoCommit;
2891 } # foreach $cust_bill_pkg
2894 if ( $opt{'adjust_commission'} ) {
2895 # fix commission credits...tricky.
2896 foreach my $cust_event ($self->cust_event) {
2897 my $part_event = $cust_event->part_event;
2898 foreach my $table (qw(sales agent)) {
2900 "FS::part_event::Action::Mixin::credit_${table}_pkg_class";
2901 my $credit = qsearchs('cust_credit', {
2902 'eventnum' => $cust_event->eventnum,
2904 if ( $part_event->isa($class) ) {
2905 # Yes, this results in current commission rates being applied
2906 # retroactively to a one-time charge. For accounting purposes
2907 # there ought to be some kind of time limit on doing this.
2908 my $amount = $part_event->_calc_credit($self);
2909 if ( $credit and $credit->amount ne $amount ) {
2910 # Void the old credit.
2911 $error = $credit->void('Package class changed');
2913 $dbh->rollback if $oldAutoCommit;
2914 return "$error (adjusting commission credit)";
2917 # redo the event action to recreate the credit.
2919 eval { $part_event->do_action( $self, $cust_event ) };
2921 $dbh->rollback if $oldAutoCommit;
2924 } # if $part_event->isa($class)
2926 } # foreach $cust_event
2927 } # if $opt{'adjust_commission'}
2928 } # if defined $old_classnum
2930 $dbh->commit if $oldAutoCommit;
2937 sub process_bulk_cust_pkg {
2940 warn Dumper($param) if $DEBUG;
2942 my $old_part_pkg = qsearchs('part_pkg',
2943 { pkgpart => $param->{'old_pkgpart'} });
2944 my $new_part_pkg = qsearchs('part_pkg',
2945 { pkgpart => $param->{'new_pkgpart'} });
2946 die "Must select a new package type\n" unless $new_part_pkg;
2947 #my $keep_dates = $param->{'keep_dates'} || 0;
2948 my $keep_dates = 1; # there is no good reason to turn this off
2950 my $oldAutoCommit = $FS::UID::AutoCommit;
2951 local $FS::UID::AutoCommit = 0;
2954 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
2957 foreach my $old_cust_pkg ( @cust_pkgs ) {
2959 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
2960 if ( $old_cust_pkg->getfield('cancel') ) {
2961 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
2962 $old_cust_pkg->pkgnum."\n"
2966 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
2968 my $error = $old_cust_pkg->change(
2969 'pkgpart' => $param->{'new_pkgpart'},
2970 'keep_dates' => $keep_dates
2972 if ( !ref($error) ) { # change returns the cust_pkg on success
2974 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
2977 $dbh->commit if $oldAutoCommit;
2983 Returns the last bill date, or if there is no last bill date, the setup date.
2984 Useful for billing metered services.
2990 return $self->setfield('last_bill', $_[0]) if @_;
2991 return $self->getfield('last_bill') if $self->getfield('last_bill');
2992 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
2993 'edate' => $self->bill, } );
2994 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
2997 =item last_cust_pkg_reason ACTION
2999 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
3000 Returns false if there is no reason or the package is not currenly ACTION'd
3001 ACTION is one of adjourn, susp, cancel, or expire.
3005 sub last_cust_pkg_reason {
3006 my ( $self, $action ) = ( shift, shift );
3007 my $date = $self->get($action);
3009 'table' => 'cust_pkg_reason',
3010 'hashref' => { 'pkgnum' => $self->pkgnum,
3011 'action' => substr(uc($action), 0, 1),
3014 'order_by' => 'ORDER BY num DESC LIMIT 1',
3018 =item last_reason ACTION
3020 Returns the most recent ACTION FS::reason associated with the package.
3021 Returns false if there is no reason or the package is not currenly ACTION'd
3022 ACTION is one of adjourn, susp, cancel, or expire.
3027 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
3028 $cust_pkg_reason->reason
3029 if $cust_pkg_reason;
3034 Returns the definition for this billing item, as an FS::part_pkg object (see
3041 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
3042 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
3043 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
3048 Returns the cancelled package this package was changed from, if any.
3054 return '' unless $self->change_pkgnum;
3055 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
3058 =item change_cust_main
3060 Returns the customter this package was detached to, if any.
3064 sub change_cust_main {
3066 return '' unless $self->change_custnum;
3067 qsearchs('cust_main', { 'custnum' => $self->change_custnum } );
3072 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
3079 $self->part_pkg->calc_setup($self, @_);
3084 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
3091 $self->part_pkg->calc_recur($self, @_);
3096 Calls the I<base_setup> of the FS::part_pkg object associated with this billing
3103 $self->part_pkg->base_setup($self, @_);
3108 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
3115 $self->part_pkg->base_recur($self, @_);
3120 Calls the I<calc_remain> of the FS::part_pkg object associated with this
3127 $self->part_pkg->calc_remain($self, @_);
3132 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
3139 $self->part_pkg->calc_cancel($self, @_);
3144 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
3150 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
3153 =item cust_pkg_detail [ DETAILTYPE ]
3155 Returns any customer package details for this package (see
3156 L<FS::cust_pkg_detail>).
3158 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3162 sub cust_pkg_detail {
3164 my %hash = ( 'pkgnum' => $self->pkgnum );
3165 $hash{detailtype} = shift if @_;
3167 'table' => 'cust_pkg_detail',
3168 'hashref' => \%hash,
3169 'order_by' => 'ORDER BY weight, pkgdetailnum',
3173 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
3175 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
3177 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
3179 If there is an error, returns the error, otherwise returns false.
3183 sub set_cust_pkg_detail {
3184 my( $self, $detailtype, @details ) = @_;
3186 my $oldAutoCommit = $FS::UID::AutoCommit;
3187 local $FS::UID::AutoCommit = 0;
3190 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
3191 my $error = $current->delete;
3193 $dbh->rollback if $oldAutoCommit;
3194 return "error removing old detail: $error";
3198 foreach my $detail ( @details ) {
3199 my $cust_pkg_detail = new FS::cust_pkg_detail {
3200 'pkgnum' => $self->pkgnum,
3201 'detailtype' => $detailtype,
3202 'detail' => $detail,
3204 my $error = $cust_pkg_detail->insert;
3206 $dbh->rollback if $oldAutoCommit;
3207 return "error adding new detail: $error";
3212 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3219 Returns the customer billing events (see L<FS::cust_event>) for this invoice.
3223 #false laziness w/cust_bill.pm
3227 'table' => 'cust_event',
3228 'addl_from' => 'JOIN part_event USING ( eventpart )',
3229 'hashref' => { 'tablenum' => $self->pkgnum },
3230 'extra_sql' => " AND eventtable = 'cust_pkg' ",
3234 =item num_cust_event
3236 Returns the number of customer billing events (see L<FS::cust_event>) for this package.
3240 #false laziness w/cust_bill.pm
3241 sub num_cust_event {
3243 my $sql = "SELECT COUNT(*) ". $self->_from_cust_event_where;
3244 $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref->[0];
3247 =item exists_cust_event
3249 Returns true if there are customer billing events (see L<FS::cust_event>) for this package. More efficient than using num_cust_event.
3253 sub exists_cust_event {
3255 my $sql = "SELECT 1 ". $self->_from_cust_event_where. " LIMIT 1";
3256 my $row = $self->_prep_ex($sql, $self->pkgnum)->fetchrow_arrayref;
3257 $row ? $row->[0] : '';
3260 sub _from_cust_event_where {
3262 " FROM cust_event JOIN part_event USING ( eventpart ) ".
3263 " WHERE tablenum = ? AND eventtable = 'cust_pkg' ";
3267 my( $self, $sql, @args ) = @_;
3268 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
3269 $sth->execute(@args) or die $sth->errstr. " executing $sql";
3273 =item part_pkg_currency_option OPTIONNAME
3275 Returns a two item list consisting of the currency of this customer, if any,
3276 and a value for the provided option. If the customer has a currency, the value
3277 is the option value the given name and the currency (see
3278 L<FS::part_pkg_currency>). Otherwise, if the customer has no currency, is the
3279 regular option value for the given name (see L<FS::part_pkg_option>).
3283 sub part_pkg_currency_option {
3284 my( $self, $optionname ) = @_;
3285 my $part_pkg = $self->part_pkg;
3286 if ( my $currency = $self->cust_main->currency ) {
3287 ($currency, $part_pkg->part_pkg_currency_option($currency, $optionname) );
3289 ('', $part_pkg->option($optionname) );
3293 =item cust_svc [ SVCPART ] (old, deprecated usage)
3295 =item cust_svc [ OPTION => VALUE ... ] (current usage)
3297 =item cust_svc_unsorted [ OPTION => VALUE ... ]
3299 Returns the services for this package, as FS::cust_svc objects (see
3300 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
3301 spcififed, returns only the matching services.
3303 As an optimization, use the cust_svc_unsorted version if you are not displaying
3310 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
3311 $self->_sort_cust_svc( $self->cust_svc_unsorted_arrayref(@_) );
3314 sub cust_svc_unsorted {
3316 @{ $self->cust_svc_unsorted_arrayref(@_) };
3319 sub cust_svc_unsorted_arrayref {
3322 return [] unless $self->num_cust_svc(@_);
3325 if ( @_ && $_[0] =~ /^\d+/ ) {
3326 $opt{svcpart} = shift;
3327 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3334 'select' => 'cust_svc.*, part_svc.*',
3335 'table' => 'cust_svc',
3336 'hashref' => { 'pkgnum' => $self->pkgnum },
3337 'addl_from' => 'LEFT JOIN part_svc USING ( svcpart )',
3339 $search{hashref}->{svcpart} = $opt{svcpart}
3341 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{svcdb} )
3344 [ qsearch(\%search) ];
3348 =item overlimit [ SVCPART ]
3350 Returns the services for this package which have exceeded their
3351 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
3352 is specified, return only the matching services.
3358 return () unless $self->num_cust_svc(@_);
3359 grep { $_->overlimit } $self->cust_svc(@_);
3362 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3364 Returns historical services for this package created before END TIMESTAMP and
3365 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
3366 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
3367 I<pkg_svc.hidden> flag will be omitted.
3373 warn "$me _h_cust_svc called on $self\n"
3376 my ($end, $start, $mode) = @_;
3378 local($FS::Record::qsearch_qualify_columns) = 0;
3380 my @cust_svc = $self->_sort_cust_svc(
3381 [ qsearch( 'h_cust_svc',
3382 { 'pkgnum' => $self->pkgnum, },
3383 FS::h_cust_svc->sql_h_search(@_),
3387 if ( defined($mode) && $mode eq 'I' ) {
3388 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
3389 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
3395 sub _sort_cust_svc {
3396 my( $self, $arrayref ) = @_;
3399 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
3401 my %pkg_svc = map { $_->svcpart => $_ }
3402 qsearch( 'pkg_svc', { 'pkgpart' => $self->pkgpart } );
3407 my $pkg_svc = $pkg_svc{ $_->svcpart } || '';
3409 $pkg_svc ? $pkg_svc->primary_svc : '',
3410 $pkg_svc ? $pkg_svc->quantity : 0,
3417 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
3419 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
3421 Returns the number of services for this package. Available options are svcpart
3422 and svcdb. If either is spcififed, returns only the matching services.
3429 return $self->{'_num_cust_svc'}
3431 && exists($self->{'_num_cust_svc'})
3432 && $self->{'_num_cust_svc'} =~ /\d/;
3434 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
3438 if ( @_ && $_[0] =~ /^\d+/ ) {
3439 $opt{svcpart} = shift;
3440 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
3446 my $select = 'SELECT COUNT(*) FROM cust_svc ';
3447 my $where = ' WHERE pkgnum = ? ';
3448 my @param = ($self->pkgnum);
3450 if ( $opt{'svcpart'} ) {
3451 $where .= ' AND svcpart = ? ';
3452 push @param, $opt{'svcpart'};
3454 if ( $opt{'svcdb'} ) {
3455 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
3456 $where .= ' AND svcdb = ? ';
3457 push @param, $opt{'svcdb'};
3460 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
3461 $sth->execute(@param) or die $sth->errstr;
3462 $sth->fetchrow_arrayref->[0];
3465 =item available_part_svc
3467 Returns a list of FS::part_svc objects representing services included in this
3468 package but not yet provisioned. Each FS::part_svc object also has an extra
3469 field, I<num_avail>, which specifies the number of available services.
3471 Accepts option I<provision_hold>; if true, only returns part_svc for which the
3472 associated pkg_svc has the provision_hold flag set.
3476 sub available_part_svc {
3480 my $pkg_quantity = $self->quantity || 1;
3482 grep { $_->num_avail > 0 }
3484 my $part_svc = $_->part_svc;
3485 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
3486 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
3488 # more evil encapsulation breakage
3489 if ($part_svc->{'Hash'}{'num_avail'} > 0) {
3490 my @exports = $part_svc->part_export_did;
3491 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
3496 grep { $opt{'provision_hold'} ? $_->provision_hold : 1 }
3497 $self->part_pkg->pkg_svc;
3500 =item part_svc [ OPTION => VALUE ... ]
3502 Returns a list of FS::part_svc objects representing provisioned and available
3503 services included in this package. Each FS::part_svc object also has the
3504 following extra fields:
3518 (services) - array reference containing the provisioned services, as cust_svc objects
3522 Accepts two options:
3526 =item summarize_size
3528 If true, will omit the extra cust_pkg_svc option for objects where num_cust_svc
3529 is this size or greater.
3531 =item hide_discontinued
3533 If true, will omit looking for services that are no longer avaialble in the
3541 #label -> ($cust_svc->label)[1]
3547 my $pkg_quantity = $self->quantity || 1;
3549 #XXX some sort of sort order besides numeric by svcpart...
3550 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
3552 my $part_svc = $pkg_svc->part_svc;
3553 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3554 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
3555 $part_svc->{'Hash'}{'num_avail'} =
3556 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
3557 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3558 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
3559 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
3560 && $num_cust_svc >= $opt{summarize_size};
3561 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
3563 } $self->part_pkg->pkg_svc;
3565 unless ( $opt{hide_discontinued} ) {
3567 push @part_svc, map {
3569 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
3570 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
3571 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
3572 $part_svc->{'Hash'}{'cust_pkg_svc'} =
3573 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
3575 } $self->extra_part_svc;
3582 =item extra_part_svc
3584 Returns a list of FS::part_svc objects corresponding to services in this
3585 package which are still provisioned but not (any longer) available in the
3590 sub extra_part_svc {
3593 my $pkgnum = $self->pkgnum;
3594 #my $pkgpart = $self->pkgpart;
3597 # 'table' => 'part_svc',
3600 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
3601 # WHERE pkg_svc.svcpart = part_svc.svcpart
3602 # AND pkg_svc.pkgpart = ?
3605 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
3606 # LEFT JOIN cust_pkg USING ( pkgnum )
3607 # WHERE cust_svc.svcpart = part_svc.svcpart
3610 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
3613 #seems to benchmark slightly faster... (or did?)
3615 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
3616 my $pkgparts = join(',', @pkgparts);
3619 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
3620 #MySQL doesn't grok DISINCT ON
3621 'select' => 'DISTINCT part_svc.*',
3622 'table' => 'part_svc',
3624 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
3625 AND pkg_svc.pkgpart IN ($pkgparts)
3628 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
3629 LEFT JOIN cust_pkg USING ( pkgnum )
3632 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
3633 'extra_param' => [ [$self->pkgnum=>'int'] ],
3639 Returns a short status string for this package, currently:
3645 =item not yet billed
3647 =item one-time charge
3662 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
3664 return 'cancelled' if $self->get('cancel');
3665 return 'on hold' if $self->susp && ! $self->setup;
3666 return 'suspended' if $self->susp;
3667 return 'not yet billed' unless $self->setup;
3668 return 'one-time charge' if $freq =~ /^(0|$)/;
3672 =item ucfirst_status
3674 Returns the status with the first character capitalized.
3678 sub ucfirst_status {
3679 ucfirst(shift->status);
3684 Class method that returns the list of possible status strings for packages
3685 (see L<the status method|/status>). For example:
3687 @statuses = FS::cust_pkg->statuses();
3691 tie my %statuscolor, 'Tie::IxHash',
3692 'on hold' => 'FF00F5', #brighter purple!
3693 'not yet billed' => '009999', #teal? cyan?
3694 'one-time charge' => '0000CC', #blue #'000000',
3695 'active' => '00CC00',
3696 'suspended' => 'FF9900',
3697 'cancelled' => 'FF0000',
3701 my $self = shift; #could be class...
3702 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
3703 # # mayble split btw one-time vs. recur
3714 Returns a hex triplet color string for this package's status.
3720 $statuscolor{$self->status};
3723 =item is_status_delay_cancel
3725 Returns true if part_pkg has option delay_cancel,
3726 cust_pkg status is 'suspended' and expire is set
3727 to cancel package within the next day (or however
3728 many days are set in global config part_pkg-delay_cancel-days.
3730 Accepts option I<part_pkg-delay_cancel-days> which should be
3731 the value of the config setting, to avoid looking it up again.
3733 This is not a real status, this only meant for hacking display
3734 values, because otherwise treating the package as suspended is
3735 really the whole point of the delay_cancel option.
3739 sub is_status_delay_cancel {
3740 my ($self,%opt) = @_;
3741 if ( $self->main_pkgnum and $self->pkglinknum ) {
3742 return $self->main_pkg->is_status_delay_cancel;
3744 return 0 unless $self->part_pkg->option('delay_cancel',1);
3745 return 0 unless $self->status eq 'suspended';
3746 return 0 unless $self->expire;
3747 my $expdays = $opt{'part_pkg-delay_cancel-days'};
3749 my $conf = new FS::Conf;
3750 $expdays = $conf->config('part_pkg-delay_cancel-days') || 1;
3752 my $expsecs = 60*60*24*$expdays;
3753 return 0 unless $self->expire < time + $expsecs;
3759 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
3760 "pkg - comment" depending on user preference).
3766 my $label = $self->part_pkg->pkg_comment( cust_pkg=>$self, nopkgpart=>1 );
3767 $label = $self->pkgnum. ": $label"
3768 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
3772 =item pkg_label_long
3774 Returns a long label for this package, adding the primary service's label to
3779 sub pkg_label_long {
3781 my $label = $self->pkg_label;
3782 my $cust_svc = $self->primary_cust_svc;
3783 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
3789 Returns a customer-localized label for this package.
3795 $self->part_pkg->pkg_locale( $self->cust_main->locale );
3798 =item primary_cust_svc
3800 Returns a primary service (as FS::cust_svc object) if one can be identified.
3804 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
3806 sub primary_cust_svc {
3809 my @cust_svc = $self->cust_svc;
3811 return '' unless @cust_svc; #no serivces - irrelevant then
3813 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
3815 # primary service as specified in the package definition
3816 # or exactly one service definition with quantity one
3817 my $svcpart = $self->part_pkg->svcpart;
3818 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
3819 return $cust_svc[0] if scalar(@cust_svc) == 1;
3821 #couldn't identify one thing..
3827 Returns a list of lists, calling the label method for all services
3828 (see L<FS::cust_svc>) of this billing item.
3834 map { [ $_->label ] } $self->cust_svc;
3837 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
3839 Like the labels method, but returns historical information on services that
3840 were active as of END_TIMESTAMP and (optionally) not cancelled before
3841 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
3842 I<pkg_svc.hidden> flag will be omitted.
3844 Returns a list of lists, calling the label method for all (historical) services
3845 (see L<FS::h_cust_svc>) of this billing item.
3851 warn "$me _h_labels called on $self\n"
3853 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
3858 Like labels, except returns a simple flat list, and shortens long
3859 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3860 identical services to one line that lists the service label and the number of
3861 individual services rather than individual items.
3866 shift->_labels_short( 'labels', @_ );
3869 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
3871 Like h_labels, except returns a simple flat list, and shortens long
3872 (currently >5 or the cust_bill-max_same_services configuration value) lists of
3873 identical services to one line that lists the service label and the number of
3874 individual services rather than individual items.
3878 sub h_labels_short {
3879 shift->_labels_short( 'h_labels', @_ );
3883 my( $self, $method ) = ( shift, shift );
3885 warn "$me _labels_short called on $self with $method method\n"
3888 my $conf = new FS::Conf;
3889 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
3891 warn "$me _labels_short populating \%labels\n"
3895 #tie %labels, 'Tie::IxHash';
3896 push @{ $labels{$_->[0]} }, $_->[1]
3897 foreach $self->$method(@_);
3899 warn "$me _labels_short populating \@labels\n"
3903 foreach my $label ( keys %labels ) {
3905 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
3906 my $num = scalar(@values);
3907 warn "$me _labels_short $num items for $label\n"
3910 if ( $num > $max_same_services ) {
3911 warn "$me _labels_short more than $max_same_services, so summarizing\n"
3913 push @labels, "$label ($num)";
3915 if ( $conf->exists('cust_bill-consolidate_services') ) {
3916 warn "$me _labels_short consolidating services\n"
3918 # push @labels, "$label: ". join(', ', @values);
3920 my $detail = "$label: ";
3921 $detail .= shift(@values). ', '
3923 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
3925 push @labels, $detail;
3927 warn "$me _labels_short done consolidating services\n"
3930 warn "$me _labels_short adding service data\n"
3932 push @labels, map { "$label: $_" } @values;
3943 Returns the parent customer object (see L<FS::cust_main>).
3947 Returns the balance for this specific package, when using
3948 experimental package balance.
3954 $self->cust_main->balance_pkgnum( $self->pkgnum );
3957 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
3961 Returns the location object, if any (see L<FS::cust_location>).
3963 =item cust_location_or_main
3965 If this package is associated with a location, returns the locaiton (see
3966 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
3968 =item location_label [ OPTION => VALUE ... ]
3970 Returns the label of the location object (see L<FS::cust_location>).
3974 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
3976 =item tax_locationnum
3978 Returns the foreign key to a L<FS::cust_location> object for calculating
3979 tax on this package, as determined by the C<tax-pkg_address> and
3980 C<tax-ship_address> configuration flags.
3984 sub tax_locationnum {
3986 my $conf = FS::Conf->new;
3987 if ( $conf->exists('tax-pkg_address') ) {
3988 return $self->locationnum;
3990 elsif ( $conf->exists('tax-ship_address') ) {
3991 return $self->cust_main->ship_locationnum;
3994 return $self->cust_main->bill_locationnum;
4000 Returns the L<FS::cust_location> object for tax_locationnum.
4006 my $conf = FS::Conf->new;
4007 if ( $conf->exists('tax-pkg_address') and $self->locationnum ) {
4008 return FS::cust_location->by_key($self->locationnum);
4010 elsif ( $conf->exists('tax-ship_address') ) {
4011 return $self->cust_main->ship_location;
4014 return $self->cust_main->bill_location;
4018 =item seconds_since TIMESTAMP
4020 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
4021 package have been online since TIMESTAMP, according to the session monitor.
4023 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
4024 L<Time::Local> and L<Date::Parse> for conversion functions.
4029 my($self, $since) = @_;
4032 foreach my $cust_svc (
4033 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
4035 $seconds += $cust_svc->seconds_since($since);
4042 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
4044 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
4045 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
4048 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
4049 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
4055 sub seconds_since_sqlradacct {
4056 my($self, $start, $end) = @_;
4060 foreach my $cust_svc (
4062 my $part_svc = $_->part_svc;
4063 $part_svc->svcdb eq 'svc_acct'
4064 && scalar($part_svc->part_export_usage);
4067 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
4074 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
4076 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
4077 in this package for sessions ending between TIMESTAMP_START (inclusive) and
4081 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
4082 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
4087 sub attribute_since_sqlradacct {
4088 my($self, $start, $end, $attrib) = @_;
4092 foreach my $cust_svc (
4094 my $part_svc = $_->part_svc;
4095 scalar($part_svc->part_export_usage);
4098 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
4110 my( $self, $value ) = @_;
4111 if ( defined($value) ) {
4112 $self->setfield('quantity', $value);
4114 $self->getfield('quantity') || 1;
4117 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
4119 Transfers as many services as possible from this package to another package.
4121 The destination package can be specified by pkgnum by passing an FS::cust_pkg
4122 object. The destination package must already exist.
4124 Services are moved only if the destination allows services with the correct
4125 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
4126 this option with caution! No provision is made for export differences
4127 between the old and new service definitions. Probably only should be used
4128 when your exports for all service definitions of a given svcdb are identical.
4129 (attempt a transfer without it first, to move all possible svcpart-matching
4132 Any services that can't be moved remain in the original package.
4134 Returns an error, if there is one; otherwise, returns the number of services
4135 that couldn't be moved.
4140 my ($self, $dest_pkgnum, %opt) = @_;
4146 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
4147 $dest = $dest_pkgnum;
4148 $dest_pkgnum = $dest->pkgnum;
4150 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
4153 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
4155 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
4156 $target{$pkg_svc->svcpart} = $pkg_svc->quantity * ( $dest->quantity || 1 );
4159 foreach my $cust_svc ($dest->cust_svc) {
4160 $target{$cust_svc->svcpart}--;
4163 my %svcpart2svcparts = ();
4164 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4165 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
4166 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
4167 next if exists $svcpart2svcparts{$svcpart};
4168 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
4169 $svcpart2svcparts{$svcpart} = [
4171 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
4173 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
4174 'svcpart' => $_ } );
4176 $pkg_svc ? $pkg_svc->primary_svc : '',
4177 $pkg_svc ? $pkg_svc->quantity : 0,
4181 grep { $_ != $svcpart }
4183 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
4185 warn "alternates for svcpart $svcpart: ".
4186 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
4192 foreach my $cust_svc ($self->cust_svc) {
4193 my $svcnum = $cust_svc->svcnum;
4194 if($target{$cust_svc->svcpart} > 0
4195 or $FS::cust_svc::ignore_quantity) { # maybe should be a 'force' option
4196 $target{$cust_svc->svcpart}--;
4197 my $new = new FS::cust_svc { $cust_svc->hash };
4198 $new->pkgnum($dest_pkgnum);
4199 $error = $new->replace($cust_svc);
4200 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
4202 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
4203 warn "alternates to consider: ".
4204 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
4206 my @alternate = grep {
4207 warn "considering alternate svcpart $_: ".
4208 "$target{$_} available in new package\n"
4211 } @{$svcpart2svcparts{$cust_svc->svcpart}};
4213 warn "alternate(s) found\n" if $DEBUG;
4214 my $change_svcpart = $alternate[0];
4215 $target{$change_svcpart}--;
4216 my $new = new FS::cust_svc { $cust_svc->hash };
4217 $new->svcpart($change_svcpart);
4218 $new->pkgnum($dest_pkgnum);
4219 $error = $new->replace($cust_svc);
4227 my @label = $cust_svc->label;
4228 return "$label[0] $label[1]: $error";
4234 =item grab_svcnums SVCNUM, SVCNUM ...
4236 Change the pkgnum for the provided services to this packages. If there is an
4237 error, returns the error, otherwise returns false.
4245 my $oldAutoCommit = $FS::UID::AutoCommit;
4246 local $FS::UID::AutoCommit = 0;
4249 foreach my $svcnum (@svcnum) {
4250 my $cust_svc = qsearchs('cust_svc', { svcnum=>$svcnum } ) or do {
4251 $dbh->rollback if $oldAutoCommit;
4252 return "unknown svcnum $svcnum";
4254 $cust_svc->pkgnum( $self->pkgnum );
4255 my $error = $cust_svc->replace;
4257 $dbh->rollback if $oldAutoCommit;
4262 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4269 This method is deprecated. See the I<depend_jobnum> option to the insert and
4270 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
4274 #looks like this is still used by the order_pkg and change_pkg methods in
4275 # ClientAPI/MyAccount, need to look into those before removing
4279 my $oldAutoCommit = $FS::UID::AutoCommit;
4280 local $FS::UID::AutoCommit = 0;
4283 foreach my $cust_svc ( $self->cust_svc ) {
4284 #false laziness w/svc_Common::insert
4285 my $svc_x = $cust_svc->svc_x;
4286 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
4287 my $error = $part_export->export_insert($svc_x);
4289 $dbh->rollback if $oldAutoCommit;
4295 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4300 =item export_pkg_change OLD_CUST_PKG
4302 Calls the "pkg_change" export action for all services attached to this package.
4306 sub export_pkg_change {
4307 my( $self, $old ) = ( shift, shift );
4309 my $oldAutoCommit = $FS::UID::AutoCommit;
4310 local $FS::UID::AutoCommit = 0;
4313 foreach my $svc_x ( map $_->svc_x, $self->cust_svc ) {
4314 my $error = $svc_x->export('pkg_change', $self, $old);
4316 $dbh->rollback if $oldAutoCommit;
4321 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4328 Associates this package with a (suspension or cancellation) reason (see
4329 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
4332 Available options are:
4338 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
4342 the access_user (see L<FS::access_user>) providing the reason
4350 the action (cancel, susp, adjourn, expire) associated with the reason
4354 If there is an error, returns the error, otherwise returns false.
4359 my ($self, %options) = @_;
4361 my $otaker = $options{reason_otaker} ||
4362 $FS::CurrentUser::CurrentUser->username;
4365 if ( $options{'reason'} =~ /^(\d+)$/ ) {
4369 } elsif ( ref($options{'reason'}) ) {
4371 return 'Enter a new reason (or select an existing one)'
4372 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
4374 my $reason = new FS::reason({
4375 'reason_type' => $options{'reason'}->{'typenum'},
4376 'reason' => $options{'reason'}->{'reason'},
4378 my $error = $reason->insert;
4379 return $error if $error;
4381 $reasonnum = $reason->reasonnum;
4384 return "Unparseable reason: ". $options{'reason'};
4387 my $cust_pkg_reason =
4388 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
4389 'reasonnum' => $reasonnum,
4390 'otaker' => $otaker,
4391 'action' => substr(uc($options{'action'}),0,1),
4392 'date' => $options{'date'}
4397 $cust_pkg_reason->insert;
4400 =item insert_discount
4402 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
4403 inserting a new discount on the fly (see L<FS::discount>).
4405 This will look at the cust_pkg for a pseudo-field named "setup_discountnum",
4406 and if present, will create a setup discount. If the discountnum is -1,
4407 a new discount definition will be inserted using the value in
4408 "setup_discountnum_amount" or "setup_discountnum_percent". Likewise for recur.
4410 If there is an error, returns the error, otherwise returns false.
4414 sub insert_discount {
4415 #my ($self, %options) = @_;
4418 foreach my $x (qw(setup recur)) {
4419 if ( my $discountnum = $self->get("${x}_discountnum") ) {
4420 my $cust_pkg_discount = FS::cust_pkg_discount->new( {
4421 'pkgnum' => $self->pkgnum,
4422 'discountnum' => $discountnum,
4425 'end_date' => '', #XXX
4426 #for the create a new discount case
4427 'amount' => $self->get("${x}_discountnum_amount"),
4428 'percent' => $self->get("${x}_discountnum_percent"),
4429 'months' => $self->get("${x}_discountnum_months"),
4431 if ( $x eq 'setup' ) {
4432 $cust_pkg_discount->setup('Y');
4433 $cust_pkg_discount->months('');
4435 my $error = $cust_pkg_discount->insert;
4436 return $error if $error;
4443 =item set_usage USAGE_VALUE_HASHREF
4445 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4446 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4447 upbytes, downbytes, and totalbytes are appropriate keys.
4449 All svc_accts which are part of this package have their values reset.
4454 my ($self, $valueref, %opt) = @_;
4456 #only svc_acct can set_usage for now
4457 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4458 my $svc_x = $cust_svc->svc_x;
4459 $svc_x->set_usage($valueref, %opt)
4460 if $svc_x->can("set_usage");
4464 =item recharge USAGE_VALUE_HASHREF
4466 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
4467 to which they should be set (see L<FS::svc_acct>). Currently seconds,
4468 upbytes, downbytes, and totalbytes are appropriate keys.
4470 All svc_accts which are part of this package have their values incremented.
4475 my ($self, $valueref) = @_;
4477 #only svc_acct can set_usage for now
4478 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
4479 my $svc_x = $cust_svc->svc_x;
4480 $svc_x->recharge($valueref)
4481 if $svc_x->can("recharge");
4485 =item apply_usageprice
4489 sub apply_usageprice {
4492 my $oldAutoCommit = $FS::UID::AutoCommit;
4493 local $FS::UID::AutoCommit = 0;
4498 foreach my $cust_pkg_usageprice ( $self->cust_pkg_usageprice ) {
4499 $error ||= $cust_pkg_usageprice->apply;
4503 $dbh->rollback if $oldAutoCommit;
4504 die "error applying part_pkg_usageprice add-ons, pkgnum ". $self->pkgnum.
4507 $dbh->commit if $oldAutoCommit;
4513 =item cust_pkg_discount
4515 =item cust_pkg_discount_active
4519 sub cust_pkg_discount_active {
4521 grep { $_->status eq 'active' } $self->cust_pkg_discount;
4524 =item cust_pkg_usage
4526 Returns a list of all voice usage counters attached to this package.
4528 =item apply_usage OPTIONS
4530 Takes the following options:
4531 - cdr: a call detail record (L<FS::cdr>)
4532 - rate_detail: the rate determined for this call (L<FS::rate_detail>)
4533 - minutes: the maximum number of minutes to be charged
4535 Finds available usage minutes for a call of this class, and subtracts
4536 up to that many minutes from the usage pool. If the usage pool is empty,
4537 and the C<cdr-minutes_priority> global config option is set, minutes may
4538 be taken from other calls as well. Either way, an allocation record will
4539 be created (L<FS::cdr_cust_pkg_usage>) and this method will return the
4540 number of minutes of usage applied to the call.
4545 my ($self, %opt) = @_;
4546 my $cdr = $opt{cdr};
4547 my $rate_detail = $opt{rate_detail};
4548 my $minutes = $opt{minutes};
4549 my $classnum = $rate_detail->classnum;
4550 my $pkgnum = $self->pkgnum;
4551 my $custnum = $self->custnum;
4553 my $oldAutoCommit = $FS::UID::AutoCommit;
4554 local $FS::UID::AutoCommit = 0;
4557 my $order = FS::Conf->new->config('cdr-minutes_priority');
4561 $is_classnum = ' part_pkg_usage_class.classnum = '.$classnum;
4563 $is_classnum = ' part_pkg_usage_class.classnum IS NULL';
4565 my @usage_recs = qsearch({
4566 'table' => 'cust_pkg_usage',
4567 'addl_from' => ' JOIN part_pkg_usage USING (pkgusagepart)'.
4568 ' JOIN cust_pkg USING (pkgnum)'.
4569 ' JOIN part_pkg_usage_class USING (pkgusagepart)',
4570 'select' => 'cust_pkg_usage.*',
4571 'extra_sql' => " WHERE ( cust_pkg.pkgnum = $pkgnum OR ".
4572 " ( cust_pkg.custnum = $custnum AND ".
4573 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4574 $is_classnum . ' AND '.
4575 " cust_pkg_usage.minutes > 0",
4576 'order_by' => " ORDER BY priority ASC",
4579 my $orig_minutes = $minutes;
4581 while (!$error and $minutes > 0 and @usage_recs) {
4582 my $cust_pkg_usage = shift @usage_recs;
4583 $cust_pkg_usage->select_for_update;
4584 my $cdr_cust_pkg_usage = FS::cdr_cust_pkg_usage->new({
4585 pkgusagenum => $cust_pkg_usage->pkgusagenum,
4586 acctid => $cdr->acctid,
4587 minutes => min($cust_pkg_usage->minutes, $minutes),
4589 $cust_pkg_usage->set('minutes',
4590 $cust_pkg_usage->minutes - $cdr_cust_pkg_usage->minutes
4592 $error = $cust_pkg_usage->replace || $cdr_cust_pkg_usage->insert;
4593 $minutes -= $cdr_cust_pkg_usage->minutes;
4595 if ( $order and $minutes > 0 and !$error ) {
4596 # then try to steal minutes from another call
4598 'table' => 'cdr_cust_pkg_usage',
4599 'addl_from' => ' JOIN cust_pkg_usage USING (pkgusagenum)'.
4600 ' JOIN part_pkg_usage USING (pkgusagepart)'.
4601 ' JOIN cust_pkg USING (pkgnum)'.
4602 ' JOIN part_pkg_usage_class USING (pkgusagepart)'.
4603 ' JOIN cdr USING (acctid)',
4604 'select' => 'cdr_cust_pkg_usage.*',
4605 'extra_sql' => " WHERE cdr.freesidestatus = 'rated' AND ".
4606 " ( cust_pkg.pkgnum = $pkgnum OR ".
4607 " ( cust_pkg.custnum = $custnum AND ".
4608 " part_pkg_usage.shared IS NOT NULL ) ) AND ".
4609 " part_pkg_usage_class.classnum = $classnum",
4610 'order_by' => ' ORDER BY part_pkg_usage.priority ASC',
4612 if ( $order eq 'time' ) {
4613 # find CDRs that are using minutes, but have a later startdate
4615 my $startdate = $cdr->startdate;
4616 if ($startdate !~ /^\d+$/) {
4617 die "bad cdr startdate '$startdate'";
4619 $search{'extra_sql'} .= " AND cdr.startdate > $startdate";
4620 # minimize needless reshuffling
4621 $search{'order_by'} .= ', cdr.startdate DESC';
4623 # XXX may not work correctly with rate_time schedules. Could
4624 # fix this by storing ratedetailnum in cdr_cust_pkg_usage, I
4626 $search{'addl_from'} .=
4627 ' JOIN rate_detail'.
4628 ' ON (cdr.rated_ratedetailnum = rate_detail.ratedetailnum)';
4629 if ( $order eq 'rate_high' ) {
4630 $search{'extra_sql'} .= ' AND rate_detail.min_charge < '.
4631 $rate_detail->min_charge;
4632 $search{'order_by'} .= ', rate_detail.min_charge ASC';
4633 } elsif ( $order eq 'rate_low' ) {
4634 $search{'extra_sql'} .= ' AND rate_detail.min_charge > '.
4635 $rate_detail->min_charge;
4636 $search{'order_by'} .= ', rate_detail.min_charge DESC';
4638 # this should really never happen
4639 die "invalid cdr-minutes_priority value '$order'\n";
4642 my @cdr_usage_recs = qsearch(\%search);
4644 while (!$error and @cdr_usage_recs and $minutes > 0) {
4645 my $cdr_cust_pkg_usage = shift @cdr_usage_recs;
4646 my $cust_pkg_usage = $cdr_cust_pkg_usage->cust_pkg_usage;
4647 my $old_cdr = $cdr_cust_pkg_usage->cdr;
4648 $reproc_cdrs{$old_cdr->acctid} = $old_cdr;
4649 $cdr_cust_pkg_usage->select_for_update;
4650 $old_cdr->select_for_update;
4651 $cust_pkg_usage->select_for_update;
4652 # in case someone else stole the usage from this CDR
4653 # while waiting for the lock...
4654 next if $old_cdr->acctid != $cdr_cust_pkg_usage->acctid;
4655 # steal the usage allocation and flag the old CDR for reprocessing
4656 $cdr_cust_pkg_usage->set('acctid', $cdr->acctid);
4657 # if the allocation is more minutes than we need, adjust it...
4658 my $delta = $cdr_cust_pkg_usage->minutes - $minutes;
4660 $cdr_cust_pkg_usage->set('minutes', $minutes);
4661 $cust_pkg_usage->set('minutes', $cust_pkg_usage->minutes + $delta);
4662 $error = $cust_pkg_usage->replace;
4664 #warn 'CDR '.$cdr->acctid . ' stealing allocation '.$cdr_cust_pkg_usage->cdrusagenum.' from CDR '.$old_cdr->acctid."\n";
4665 $error ||= $cdr_cust_pkg_usage->replace;
4666 # deduct the stolen minutes
4667 $minutes -= $cdr_cust_pkg_usage->minutes;
4669 # after all minute-stealing is done, reset the affected CDRs
4670 foreach (values %reproc_cdrs) {
4671 $error ||= $_->set_status('');
4672 # XXX or should we just call $cdr->rate right here?
4673 # it's not like we can create a loop this way, since the min_charge
4674 # or call time has to go monotonically in one direction.
4675 # we COULD get some very deep recursions going, though...
4677 } # if $order and $minutes
4680 die "error applying included minutes\npkgnum ".$self->pkgnum.", class $classnum, acctid ".$cdr->acctid."\n$error\n"
4682 $dbh->commit if $oldAutoCommit;
4683 return $orig_minutes - $minutes;
4687 =item supplemental_pkgs
4689 Returns a list of all packages supplemental to this one.
4693 sub supplemental_pkgs {
4695 qsearch('cust_pkg', { 'main_pkgnum' => $self->pkgnum });
4700 Returns the package that this one is supplemental to, if any.
4706 if ( $self->main_pkgnum ) {
4707 return FS::cust_pkg->by_key($self->main_pkgnum);
4714 =head1 CLASS METHODS
4720 Returns an SQL expression identifying recurring packages.
4724 sub recurring_sql { "
4725 '0' != ( select freq from part_pkg
4726 where cust_pkg.pkgpart = part_pkg.pkgpart )
4731 Returns an SQL expression identifying one-time packages.
4736 '0' = ( select freq from part_pkg
4737 where cust_pkg.pkgpart = part_pkg.pkgpart )
4742 Returns an SQL expression identifying ordered packages (recurring packages not
4748 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
4753 Returns an SQL expression identifying active packages.
4758 $_[0]->recurring_sql. "
4759 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4760 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4761 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4764 =item not_yet_billed_sql
4766 Returns an SQL expression identifying packages which have not yet been billed.
4770 sub not_yet_billed_sql { "
4771 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4772 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4773 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4778 Returns an SQL expression identifying inactive packages (one-time packages
4779 that are otherwise unsuspended/uncancelled).
4783 sub inactive_sql { "
4784 ". $_[0]->onetime_sql(). "
4785 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4786 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4787 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
4792 Returns an SQL expression identifying on-hold packages.
4797 #$_[0]->recurring_sql(). ' AND '.
4799 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4800 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4801 AND ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
4808 Returns an SQL expression identifying suspended packages.
4812 sub suspended_sql { susp_sql(@_); }
4814 #$_[0]->recurring_sql(). ' AND '.
4816 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
4817 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
4818 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
4825 Returns an SQL exprression identifying cancelled packages.
4829 sub cancelled_sql { cancel_sql(@_); }
4831 #$_[0]->recurring_sql(). ' AND '.
4832 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
4837 Returns an SQL expression to give the package status as a string.
4843 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
4844 WHEN ( cust_pkg.susp IS NOT NULL AND cust_pkg.setup IS NULL ) THEN 'on hold'
4845 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
4846 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
4847 WHEN ".onetime_sql()." THEN 'one-time charge'
4854 Returns a list of two package counts. The first is a count of packages
4855 based on the supplied criteria and the second is the count of residential
4856 packages with those same criteria. Criteria are specified as in the search
4862 my ($class, $params) = @_;
4864 my $sql_query = $class->search( $params );
4866 my $count_sql = delete($sql_query->{'count_query'});
4867 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
4868 or die "couldn't parse count_sql";
4870 my $count_sth = dbh->prepare($count_sql)
4871 or die "Error preparing $count_sql: ". dbh->errstr;
4873 or die "Error executing $count_sql: ". $count_sth->errstr;
4874 my $count_arrayref = $count_sth->fetchrow_arrayref;
4876 return ( @$count_arrayref );
4880 =item tax_locationnum_sql
4882 Returns an SQL expression for the tax location for a package, based
4883 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
4887 sub tax_locationnum_sql {
4888 my $conf = FS::Conf->new;
4889 if ( $conf->exists('tax-pkg_address') ) {
4890 'cust_pkg.locationnum';
4892 elsif ( $conf->exists('tax-ship_address') ) {
4893 'cust_main.ship_locationnum';
4896 'cust_main.bill_locationnum';
4902 Returns a list: the first item is an SQL fragment identifying matching
4903 packages/customers via location (taking into account shipping and package
4904 address taxation, if enabled), and subsequent items are the parameters to
4905 substitute for the placeholders in that fragment.
4910 my($class, %opt) = @_;
4911 my $ornull = $opt{'ornull'};
4913 my $conf = new FS::Conf;
4915 # '?' placeholders in _location_sql_where
4916 my $x = $ornull ? 3 : 2;
4927 if ( $conf->exists('tax-ship_address') ) {
4930 ( ( ship_last IS NULL OR ship_last = '' )
4931 AND ". _location_sql_where('cust_main', '', $ornull ). "
4933 OR ( ship_last IS NOT NULL AND ship_last != ''
4934 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
4937 # AND payby != 'COMP'
4939 @main_param = ( @bill_param, @bill_param );
4943 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
4944 @main_param = @bill_param;
4950 if ( $conf->exists('tax-pkg_address') ) {
4952 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
4955 ( cust_pkg.locationnum IS NULL AND $main_where )
4956 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
4959 @param = ( @main_param, @bill_param );
4963 $where = $main_where;
4964 @param = @main_param;
4972 #subroutine, helper for location_sql
4973 sub _location_sql_where {
4975 my $prefix = @_ ? shift : '';
4976 my $ornull = @_ ? shift : '';
4978 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
4980 $ornull = $ornull ? ' OR ? IS NULL ' : '';
4982 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
4983 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
4984 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
4986 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
4988 # ( $table.${prefix}city = ? $or_empty_city $ornull )
4990 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4991 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
4992 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
4993 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
4994 AND $table.${prefix}country = ?
4999 my( $self, $what ) = @_;
5001 my $what_show_zero = $what. '_show_zero';
5002 length($self->$what_show_zero())
5003 ? ($self->$what_show_zero() eq 'Y')
5004 : $self->part_pkg->$what_show_zero();
5011 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
5013 Bulk cancel + order subroutine. Perhaps slightly deprecated, only used by the
5014 bulk cancel+order in the web UI and nowhere else (edit/process/cust_pkg.cgi)
5016 CUSTNUM is a customer (see L<FS::cust_main>)
5018 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5019 L<FS::part_pkg>) to order for this customer. Duplicates are of course
5022 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
5023 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
5024 new billing items. An error is returned if this is not possible (see
5025 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
5028 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5029 newly-created cust_pkg objects.
5031 REFNUM, if specified, will specify the FS::pkg_referral record to be created
5032 and inserted. Multiple FS::pkg_referral records can be created by
5033 setting I<refnum> to an array reference of refnums or a hash reference with
5034 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
5035 record will be created corresponding to cust_main.refnum.
5040 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
5042 my $conf = new FS::Conf;
5044 # Transactionize this whole mess
5045 my $oldAutoCommit = $FS::UID::AutoCommit;
5046 local $FS::UID::AutoCommit = 0;
5050 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
5051 # return "Customer not found: $custnum" unless $cust_main;
5053 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
5056 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5059 my $change = scalar(@old_cust_pkg) != 0;
5062 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
5064 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
5065 " to pkgpart ". $pkgparts->[0]. "\n"
5068 my $err_or_cust_pkg =
5069 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
5070 'refnum' => $refnum,
5073 unless (ref($err_or_cust_pkg)) {
5074 $dbh->rollback if $oldAutoCommit;
5075 return $err_or_cust_pkg;
5078 push @$return_cust_pkg, $err_or_cust_pkg;
5079 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5084 # Create the new packages.
5085 foreach my $pkgpart (@$pkgparts) {
5087 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
5089 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
5090 pkgpart => $pkgpart,
5094 $error = $cust_pkg->insert( 'change' => $change );
5095 push @$return_cust_pkg, $cust_pkg;
5097 foreach my $link ($cust_pkg->part_pkg->supp_part_pkg_link) {
5098 my $supp_pkg = FS::cust_pkg->new({
5099 custnum => $custnum,
5100 pkgpart => $link->dst_pkgpart,
5102 main_pkgnum => $cust_pkg->pkgnum,
5105 $error ||= $supp_pkg->insert( 'change' => $change );
5106 push @$return_cust_pkg, $supp_pkg;
5110 $dbh->rollback if $oldAutoCommit;
5115 # $return_cust_pkg now contains refs to all of the newly
5118 # Transfer services and cancel old packages.
5119 foreach my $old_pkg (@old_cust_pkg) {
5121 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
5124 foreach my $new_pkg (@$return_cust_pkg) {
5125 $error = $old_pkg->transfer($new_pkg);
5126 if ($error and $error == 0) {
5127 # $old_pkg->transfer failed.
5128 $dbh->rollback if $oldAutoCommit;
5133 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
5134 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
5135 foreach my $new_pkg (@$return_cust_pkg) {
5136 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
5137 if ($error and $error == 0) {
5138 # $old_pkg->transfer failed.
5139 $dbh->rollback if $oldAutoCommit;
5146 # Transfers were successful, but we went through all of the
5147 # new packages and still had services left on the old package.
5148 # We can't cancel the package under the circumstances, so abort.
5149 $dbh->rollback if $oldAutoCommit;
5150 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
5152 $error = $old_pkg->cancel( quiet=>1, 'no_delay_cancel'=>1 );
5158 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5162 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
5164 A bulk change method to change packages for multiple customers.
5166 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
5167 L<FS::part_pkg>) to order for each customer. Duplicates are of course
5170 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
5171 replace. The services (see L<FS::cust_svc>) are moved to the
5172 new billing items. An error is returned if this is not possible (see
5175 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
5176 newly-created cust_pkg objects.
5181 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
5183 # Transactionize this whole mess
5184 my $oldAutoCommit = $FS::UID::AutoCommit;
5185 local $FS::UID::AutoCommit = 0;
5189 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
5192 while(scalar(@old_cust_pkg)) {
5194 my $custnum = $old_cust_pkg[0]->custnum;
5195 my (@remove) = map { $_->pkgnum }
5196 grep { $_->custnum == $custnum } @old_cust_pkg;
5197 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
5199 my $error = order $custnum, $pkgparts, \@remove, \@return;
5201 push @errors, $error
5203 push @$return_cust_pkg, @return;
5206 if (scalar(@errors)) {
5207 $dbh->rollback if $oldAutoCommit;
5208 return join(' / ', @errors);
5211 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5215 =item forward_emails
5217 Returns a hash of svcnums and corresponding email addresses
5218 for svc_acct services that can be used as source or dest
5219 for svc_forward services provisioned in this package.
5221 Accepts options I<svc_forward> OR I<svcnum> for a svc_forward
5222 service; if included, will ensure the current values of the
5223 specified service are included in the list, even if for some
5224 other reason they wouldn't be. If called as a class method
5225 with a specified service, returns only these current values.
5227 Caution: does not actually check if svc_forward services are
5228 available to be provisioned on this package.
5232 sub forward_emails {
5236 #load optional service, thoroughly validated
5237 die "Use svcnum or svc_forward, not both"
5238 if $opt{'svcnum'} && $opt{'svc_forward'};
5239 my $svc_forward = $opt{'svc_forward'};
5240 $svc_forward ||= qsearchs('svc_forward',{ 'svcnum' => $opt{'svcnum'} })
5242 die "Specified service is not a forward service"
5243 if $svc_forward && (ref($svc_forward) ne 'FS::svc_forward');
5244 die "Specified service not found"
5245 if ($opt{'svcnum'} || $opt{'svc_forward'}) && !$svc_forward;
5249 ## everything below was basically copied from httemplate/edit/svc_forward.cgi
5250 ## with minimal refactoring, not sure why we can't just load all svc_accts for this custnum
5252 #add current values from specified service, if there was one
5254 foreach my $method (qw( srcsvc_acct dstsvc_acct )) {
5255 my $svc_acct = $svc_forward->$method();
5256 $email{$svc_acct->svcnum} = $svc_acct->email if $svc_acct;
5260 if (ref($self) eq 'FS::cust_pkg') {
5262 #and including the rest for this customer
5263 my($u_part_svc,@u_acct_svcparts);
5264 foreach $u_part_svc ( qsearch('part_svc',{'svcdb'=>'svc_acct'}) ) {
5265 push @u_acct_svcparts,$u_part_svc->getfield('svcpart');
5268 my $custnum = $self->getfield('custnum');
5269 foreach my $i_cust_pkg ( qsearch('cust_pkg',{'custnum'=>$custnum}) ) {
5270 my $cust_pkgnum = $i_cust_pkg->getfield('pkgnum');
5271 #now find the corresponding record(s) in cust_svc (for this pkgnum!)
5272 foreach my $acct_svcpart (@u_acct_svcparts) {
5273 foreach my $i_cust_svc (
5274 qsearch( 'cust_svc', { 'pkgnum' => $cust_pkgnum,
5275 'svcpart' => $acct_svcpart } )
5277 my $svc_acct = qsearchs( 'svc_acct', { 'svcnum' => $i_cust_svc->svcnum } );
5278 $email{$svc_acct->svcnum} = $svc_acct->email;
5287 # Used by FS::Upgrade to migrate to a new database.
5288 sub _upgrade_data { # class method
5289 my ($class, %opts) = @_;
5290 $class->_upgrade_otaker(%opts);
5292 # RT#10139, bug resulting in contract_end being set when it shouldn't
5293 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
5294 # RT#10830, bad calculation of prorate date near end of year
5295 # the date range for bill is December 2009, and we move it forward
5296 # one year if it's before the previous bill date (which it should
5298 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
5299 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
5300 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
5301 # RT6628, add order_date to cust_pkg
5302 'update cust_pkg set order_date = (select history_date from h_cust_pkg
5303 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
5304 history_action = \'insert\') where order_date is null',
5306 foreach my $sql (@statements) {
5307 my $sth = dbh->prepare($sql);
5308 $sth->execute or die $sth->errstr;
5311 # RT31194: supplemental package links that are deleted don't clean up
5313 my @pkglinknums = qsearch({
5314 'select' => 'DISTINCT cust_pkg.pkglinknum',
5315 'table' => 'cust_pkg',
5316 'addl_from' => ' LEFT JOIN part_pkg_link USING (pkglinknum) ',
5317 'extra_sql' => ' WHERE cust_pkg.pkglinknum IS NOT NULL
5318 AND part_pkg_link.pkglinknum IS NULL',
5320 foreach (@pkglinknums) {
5321 my $pkglinknum = $_->pkglinknum;
5322 warn "cleaning part_pkg_link #$pkglinknum\n";
5323 my $part_pkg_link = FS::part_pkg_link->new({pkglinknum => $pkglinknum});
5324 my $error = $part_pkg_link->remove_linked;
5325 die $error if $error;
5333 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
5335 In sub order, the @pkgparts array (passed by reference) is clobbered.
5337 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
5338 method to pass dates to the recur_prog expression, it should do so.
5340 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
5341 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
5342 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
5343 configuration values. Probably need a subroutine which decides what to do
5344 based on whether or not we've fetched the user yet, rather than a hash. See
5345 FS::UID and the TODO.
5347 Now that things are transactional should the check in the insert method be
5352 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
5353 L<FS::pkg_svc>, schema.html from the base documentation