4 use base qw( FS::otaker_Mixin FS::cust_main_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common );
6 use vars qw($disable_agentcheck $DEBUG $me);
8 use Scalar::Util qw( blessed );
9 use List::Util qw(max);
11 use Time::Local qw( timelocal_nocheck );
13 use FS::UID qw( getotaker dbh );
14 use FS::Misc qw( send_email );
15 use FS::Record qw( qsearch qsearchs );
20 use FS::cust_location;
22 use FS::cust_bill_pkg;
23 use FS::cust_pkg_detail;
28 use FS::cust_pkg_reason;
30 use FS::cust_pkg_discount;
35 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
37 # because they load configuration by setting FS::UID::callback (see TODO)
43 # for sending cancel emails in sub cancel
47 $me = '[FS::cust_pkg]';
49 $disable_agentcheck = 0;
53 my ( $hashref, $cache ) = @_;
54 #if ( $hashref->{'pkgpart'} ) {
55 if ( $hashref->{'pkg'} ) {
56 # #@{ $self->{'_pkgnum'} } = ();
57 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
58 # $self->{'_pkgpart'} = $subcache;
59 # #push @{ $self->{'_pkgnum'} },
60 # FS::part_pkg->new_or_cached($hashref, $subcache);
61 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
63 if ( exists $hashref->{'svcnum'} ) {
64 #@{ $self->{'_pkgnum'} } = ();
65 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
66 $self->{'_svcnum'} = $subcache;
67 #push @{ $self->{'_pkgnum'} },
68 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
74 FS::cust_pkg - Object methods for cust_pkg objects
80 $record = new FS::cust_pkg \%hash;
81 $record = new FS::cust_pkg { 'column' => 'value' };
83 $error = $record->insert;
85 $error = $new_record->replace($old_record);
87 $error = $record->delete;
89 $error = $record->check;
91 $error = $record->cancel;
93 $error = $record->suspend;
95 $error = $record->unsuspend;
97 $part_pkg = $record->part_pkg;
99 @labels = $record->labels;
101 $seconds = $record->seconds_since($timestamp);
103 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
104 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
108 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
109 inherits from FS::Record. The following fields are currently supported:
115 Primary key (assigned automatically for new billing items)
119 Customer (see L<FS::cust_main>)
123 Billing item definition (see L<FS::part_pkg>)
127 Optional link to package location (see L<FS::location>)
131 date package was ordered (also remains same on changes)
143 date (next bill date)
171 order taker (see L<FS::access_user>)
175 If this field is set to 1, disables the automatic
176 unsuspension of this package when using the B<unsuspendauto> config option.
180 If not set, defaults to 1
184 Date of change from previous package
194 =item change_locationnum
202 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
203 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
204 L<Time::Local> and L<Date::Parse> for conversion functions.
212 Create a new billing item. To add the item to the database, see L<"insert">.
216 sub table { 'cust_pkg'; }
217 sub cust_linked { $_[0]->cust_main_custnum; }
218 sub cust_unlinked_msg {
220 "WARNING: can't find cust_main.custnum ". $self->custnum.
221 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
224 =item insert [ OPTION => VALUE ... ]
226 Adds this billing item to the database ("Orders" the item). If there is an
227 error, returns the error, otherwise returns false.
229 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
230 will be used to look up the package definition and agent restrictions will be
233 If the additional field I<refnum> is defined, an FS::pkg_referral record will
234 be created and inserted. Multiple FS::pkg_referral records can be created by
235 setting I<refnum> to an array reference of refnums or a hash reference with
236 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
237 record will be created corresponding to cust_main.refnum.
239 The following options are available:
245 If set true, supresses any referral credit to a referring customer.
249 cust_pkg_option records will be created
253 a ticket will be added to this customer with this subject
257 an optional queue name for ticket additions
264 my( $self, %options ) = @_;
266 my $error = $self->check_pkgpart;
267 return $error if $error;
269 if ( $self->part_pkg->option('start_1st', 1) && !$self->start_date ) {
270 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
271 $mon += 1 unless $mday == 1;
272 until ( $mon < 12 ) { $mon -= 12; $year++; }
273 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
276 foreach my $action ( qw(expire adjourn contract_end) ) {
277 my $months = $self->part_pkg->option("${action}_months",1);
278 if($months and !$self->$action) {
279 my $start = $self->start_date || $self->setup || time;
280 $self->$action( $self->part_pkg->add_freq($start, $months) );
284 $self->order_date(time);
286 local $SIG{HUP} = 'IGNORE';
287 local $SIG{INT} = 'IGNORE';
288 local $SIG{QUIT} = 'IGNORE';
289 local $SIG{TERM} = 'IGNORE';
290 local $SIG{TSTP} = 'IGNORE';
291 local $SIG{PIPE} = 'IGNORE';
293 my $oldAutoCommit = $FS::UID::AutoCommit;
294 local $FS::UID::AutoCommit = 0;
297 $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
299 $dbh->rollback if $oldAutoCommit;
303 $self->refnum($self->cust_main->refnum) unless $self->refnum;
304 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
305 $self->process_m2m( 'link_table' => 'pkg_referral',
306 'target_table' => 'part_referral',
307 'params' => $self->refnum,
310 if ( $self->discountnum ) {
311 my $error = $self->insert_discount();
313 $dbh->rollback if $oldAutoCommit;
318 #if ( $self->reg_code ) {
319 # my $reg_code = qsearchs('reg_code', { 'code' => $self->reg_code } );
320 # $error = $reg_code->delete;
322 # $dbh->rollback if $oldAutoCommit;
327 my $conf = new FS::Conf;
329 if ( $conf->config('ticket_system') && $options{ticket_subject} ) {
332 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
339 use FS::TicketSystem;
340 FS::TicketSystem->init();
342 my $q = new RT::Queue($RT::SystemUser);
343 $q->Load($options{ticket_queue}) if $options{ticket_queue};
344 my $t = new RT::Ticket($RT::SystemUser);
345 my $mime = new MIME::Entity;
346 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
347 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
348 Subject => $options{ticket_subject},
351 $t->AddLink( Type => 'MemberOf',
352 Target => 'freeside://freeside/cust_main/'. $self->custnum,
356 if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
357 my $queue = new FS::queue {
358 'job' => 'FS::cust_main::queueable_print',
360 $error = $queue->insert(
361 'custnum' => $self->custnum,
362 'template' => 'welcome_letter',
366 warn "can't send welcome letter: $error";
371 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
378 This method now works but you probably shouldn't use it.
380 You don't want to delete packages, because there would then be no record
381 the customer ever purchased the package. Instead, see the cancel method and
382 hide cancelled packages.
389 local $SIG{HUP} = 'IGNORE';
390 local $SIG{INT} = 'IGNORE';
391 local $SIG{QUIT} = 'IGNORE';
392 local $SIG{TERM} = 'IGNORE';
393 local $SIG{TSTP} = 'IGNORE';
394 local $SIG{PIPE} = 'IGNORE';
396 my $oldAutoCommit = $FS::UID::AutoCommit;
397 local $FS::UID::AutoCommit = 0;
400 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
401 my $error = $cust_pkg_discount->delete;
403 $dbh->rollback if $oldAutoCommit;
407 #cust_bill_pkg_discount?
409 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
410 my $error = $cust_pkg_detail->delete;
412 $dbh->rollback if $oldAutoCommit;
417 foreach my $cust_pkg_reason (
419 'table' => 'cust_pkg_reason',
420 'hashref' => { 'pkgnum' => $self->pkgnum },
424 my $error = $cust_pkg_reason->delete;
426 $dbh->rollback if $oldAutoCommit;
433 my $error = $self->SUPER::delete(@_);
435 $dbh->rollback if $oldAutoCommit;
439 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
445 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
447 Replaces the OLD_RECORD with this one in the database. If there is an error,
448 returns the error, otherwise returns false.
450 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
452 Changing pkgpart may have disasterous effects. See the order subroutine.
454 setup and bill are normally updated by calling the bill method of a customer
455 object (see L<FS::cust_main>).
457 suspend is normally updated by the suspend and unsuspend methods.
459 cancel is normally updated by the cancel method (and also the order subroutine
462 Available options are:
468 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
472 the access_user (see L<FS::access_user>) providing the reason
476 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
485 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
490 ( ref($_[0]) eq 'HASH' )
494 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
495 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
498 #return "Can't change setup once it exists!"
499 # if $old->getfield('setup') &&
500 # $old->getfield('setup') != $new->getfield('setup');
502 #some logic for bill, susp, cancel?
504 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
506 local $SIG{HUP} = 'IGNORE';
507 local $SIG{INT} = 'IGNORE';
508 local $SIG{QUIT} = 'IGNORE';
509 local $SIG{TERM} = 'IGNORE';
510 local $SIG{TSTP} = 'IGNORE';
511 local $SIG{PIPE} = 'IGNORE';
513 my $oldAutoCommit = $FS::UID::AutoCommit;
514 local $FS::UID::AutoCommit = 0;
517 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
518 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
519 my $error = $new->insert_reason(
520 'reason' => $options->{'reason'},
521 'date' => $new->$method,
523 'reason_otaker' => $options->{'reason_otaker'},
526 dbh->rollback if $oldAutoCommit;
527 return "Error inserting cust_pkg_reason: $error";
532 #save off and freeze RADIUS attributes for any associated svc_acct records
534 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
536 #also check for specific exports?
537 # to avoid spurious modify export events
538 @svc_acct = map { $_->svc_x }
539 grep { $_->part_svc->svcdb eq 'svc_acct' }
542 $_->snapshot foreach @svc_acct;
546 my $error = $new->SUPER::replace($old,
547 $options->{options} ? $options->{options} : ()
550 $dbh->rollback if $oldAutoCommit;
554 #for prepaid packages,
555 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
556 foreach my $old_svc_acct ( @svc_acct ) {
557 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
559 $new_svc_acct->replace( $old_svc_acct,
560 'depend_jobnum' => $options->{depend_jobnum},
563 $dbh->rollback if $oldAutoCommit;
568 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
575 Checks all fields to make sure this is a valid billing item. If there is an
576 error, returns the error, otherwise returns false. Called by the insert and
584 $self->locationnum('') if !$self->locationnum || $self->locationnum == -1;
587 $self->ut_numbern('pkgnum')
588 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
589 || $self->ut_numbern('pkgpart')
590 || $self->check_pkgpart
591 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
592 || $self->ut_numbern('start_date')
593 || $self->ut_numbern('setup')
594 || $self->ut_numbern('bill')
595 || $self->ut_numbern('susp')
596 || $self->ut_numbern('cancel')
597 || $self->ut_numbern('adjourn')
598 || $self->ut_numbern('expire')
599 || $self->ut_enum('no_auto', [ '', 'Y' ])
600 || $self->ut_enum('waive_setup', [ '', 'Y' ])
601 || $self->ut_numbern('agent_pkgid')
602 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
603 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
605 return $error if $error;
607 return "A package with both start date (future start) and setup date (already started) will never bill"
608 if $self->start_date && $self->setup;
610 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
612 if ( $self->dbdef_table->column('manual_flag') ) {
613 $self->manual_flag('') if $self->manual_flag eq ' ';
614 $self->manual_flag =~ /^([01]?)$/
615 or return "Illegal manual_flag ". $self->manual_flag;
616 $self->manual_flag($1);
629 my $error = $self->ut_numbern('pkgpart');
630 return $error if $error;
632 if ( $self->reg_code ) {
634 unless ( grep { $self->pkgpart == $_->pkgpart }
635 map { $_->reg_code_pkg }
636 qsearchs( 'reg_code', { 'code' => $self->reg_code,
637 'agentnum' => $self->cust_main->agentnum })
639 return "Unknown registration code";
642 } elsif ( $self->promo_code ) {
645 qsearchs('part_pkg', {
646 'pkgpart' => $self->pkgpart,
647 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
649 return 'Unknown promotional code' unless $promo_part_pkg;
653 unless ( $disable_agentcheck ) {
655 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
656 return "agent ". $agent->agentnum. ':'. $agent->agent.
657 " can't purchase pkgpart ". $self->pkgpart
658 unless $agent->pkgpart_hashref->{ $self->pkgpart }
659 || $agent->agentnum == $self->part_pkg->agentnum;
662 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
663 return $error if $error;
671 =item cancel [ OPTION => VALUE ... ]
673 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
674 in this package, then cancels the package itself (sets the cancel field to
677 Available options are:
681 =item quiet - can be set true to supress email cancellation notices.
683 =item time - can be set to cancel the package based on a specific future or historical date. Using time ensures that the remaining amount is calculated correctly. Note however that this is an immediate cancel and just changes the date. You are PROBABLY looking to expire the account instead of using this.
685 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
687 =item date - can be set to a unix style timestamp to specify when to cancel (expire)
689 =item nobill - can be set true to skip billing if it might otherwise be done.
691 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
692 not credit it. This must be set (by change()) when changing the package
693 to a different pkgpart or location, and probably shouldn't be in any other
694 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
699 If there is an error, returns the error, otherwise returns false.
704 my( $self, %options ) = @_;
707 my $conf = new FS::Conf;
709 warn "cust_pkg::cancel called with options".
710 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
713 local $SIG{HUP} = 'IGNORE';
714 local $SIG{INT} = 'IGNORE';
715 local $SIG{QUIT} = 'IGNORE';
716 local $SIG{TERM} = 'IGNORE';
717 local $SIG{TSTP} = 'IGNORE';
718 local $SIG{PIPE} = 'IGNORE';
720 my $oldAutoCommit = $FS::UID::AutoCommit;
721 local $FS::UID::AutoCommit = 0;
724 my $old = $self->select_for_update;
726 if ( $old->get('cancel') || $self->get('cancel') ) {
727 dbh->rollback if $oldAutoCommit;
728 return ""; # no error
731 my $date = $options{date} if $options{date}; # expire/cancel later
732 $date = '' if ($date && $date <= time); # complain instead?
734 #race condition: usage could be ongoing until unprovisioned
735 #resolved by performing a change package instead (which unprovisions) and
737 if ( !$options{nobill} && !$date && $conf->exists('bill_usage_on_cancel') ) {
738 my $copy = $self->new({$self->hash});
740 $copy->cust_main->bill( pkg_list => [ $copy ], cancel => 1 );
741 warn "Error billing during cancel, custnum ".
742 #$self->cust_main->custnum. ": $error"
747 my $cancel_time = $options{'time'} || time;
749 if ( $options{'reason'} ) {
750 $error = $self->insert_reason( 'reason' => $options{'reason'},
751 'action' => $date ? 'expire' : 'cancel',
752 'date' => $date ? $date : $cancel_time,
753 'reason_otaker' => $options{'reason_otaker'},
756 dbh->rollback if $oldAutoCommit;
757 return "Error inserting cust_pkg_reason: $error";
763 foreach my $cust_svc (
766 sort { $a->[1] <=> $b->[1] }
767 map { [ $_, $_->svc_x->table_info->{'cancel_weight'} ]; }
768 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
770 my $error = $cust_svc->cancel;
773 $dbh->rollback if $oldAutoCommit;
774 return "Error cancelling cust_svc: $error";
778 # Add a credit for remaining service
779 my $last_bill = $self->getfield('last_bill') || 0;
780 my $next_bill = $self->getfield('bill') || 0;
782 if ( exists($options{'unused_credit'}) ) {
783 $do_credit = $options{'unused_credit'};
786 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
789 and $last_bill > 0 # the package has been billed
790 and $next_bill > 0 # the package has a next bill date
791 and $next_bill >= $cancel_time # which is in the future
793 my $remaining_value = $self->calc_remain('time' => $cancel_time);
794 if ( $remaining_value > 0 ) {
795 my $error = $self->cust_main->credit(
797 'Credit for unused time on '. $self->part_pkg->pkg,
798 'reason_type' => $conf->config('cancel_credit_type'),
801 $dbh->rollback if $oldAutoCommit;
802 return "Error crediting customer \$$remaining_value for unused time".
803 " on ". $self->part_pkg->pkg. ": $error";
805 } #if $remaining_value
810 my %hash = $self->hash;
811 $date ? ($hash{'expire'} = $date) : ($hash{'cancel'} = $cancel_time);
812 my $new = new FS::cust_pkg ( \%hash );
813 $error = $new->replace( $self, options => { $self->options } );
815 $dbh->rollback if $oldAutoCommit;
819 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
820 return '' if $date; #no errors
822 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
823 if ( !$options{'quiet'} &&
824 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
826 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
829 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
830 $error = $msg_template->send( 'cust_main' => $self->cust_main,
835 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
836 'to' => \@invoicing_list,
837 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
838 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
841 #should this do something on errors?
848 =item cancel_if_expired [ NOW_TIMESTAMP ]
850 Cancels this package if its expire date has been reached.
854 sub cancel_if_expired {
856 my $time = shift || time;
857 return '' unless $self->expire && $self->expire <= $time;
858 my $error = $self->cancel;
860 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
861 $self->custnum. ": $error";
868 Cancels any pending expiration (sets the expire field to null).
870 If there is an error, returns the error, otherwise returns false.
875 my( $self, %options ) = @_;
878 local $SIG{HUP} = 'IGNORE';
879 local $SIG{INT} = 'IGNORE';
880 local $SIG{QUIT} = 'IGNORE';
881 local $SIG{TERM} = 'IGNORE';
882 local $SIG{TSTP} = 'IGNORE';
883 local $SIG{PIPE} = 'IGNORE';
885 my $oldAutoCommit = $FS::UID::AutoCommit;
886 local $FS::UID::AutoCommit = 0;
889 my $old = $self->select_for_update;
891 my $pkgnum = $old->pkgnum;
892 if ( $old->get('cancel') || $self->get('cancel') ) {
893 dbh->rollback if $oldAutoCommit;
894 return "Can't unexpire cancelled package $pkgnum";
895 # or at least it's pointless
898 unless ( $old->get('expire') && $self->get('expire') ) {
899 dbh->rollback if $oldAutoCommit;
900 return ""; # no error
903 my %hash = $self->hash;
904 $hash{'expire'} = '';
905 my $new = new FS::cust_pkg ( \%hash );
906 $error = $new->replace( $self, options => { $self->options } );
908 $dbh->rollback if $oldAutoCommit;
912 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
918 =item suspend [ OPTION => VALUE ... ]
920 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
921 package, then suspends the package itself (sets the susp field to now).
923 Available options are:
927 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
929 =item date - can be set to a unix style timestamp to specify when to suspend (adjourn)
933 If there is an error, returns the error, otherwise returns false.
938 my( $self, %options ) = @_;
941 local $SIG{HUP} = 'IGNORE';
942 local $SIG{INT} = 'IGNORE';
943 local $SIG{QUIT} = 'IGNORE';
944 local $SIG{TERM} = 'IGNORE';
945 local $SIG{TSTP} = 'IGNORE';
946 local $SIG{PIPE} = 'IGNORE';
948 my $oldAutoCommit = $FS::UID::AutoCommit;
949 local $FS::UID::AutoCommit = 0;
952 my $old = $self->select_for_update;
954 my $pkgnum = $old->pkgnum;
955 if ( $old->get('cancel') || $self->get('cancel') ) {
956 dbh->rollback if $oldAutoCommit;
957 return "Can't suspend cancelled package $pkgnum";
960 if ( $old->get('susp') || $self->get('susp') ) {
961 dbh->rollback if $oldAutoCommit;
962 return ""; # no error # complain on adjourn?
965 my $date = $options{date} if $options{date}; # adjourn/suspend later
966 $date = '' if ($date && $date <= time); # complain instead?
968 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
969 dbh->rollback if $oldAutoCommit;
970 return "Package $pkgnum expires before it would be suspended.";
973 my $suspend_time = $options{'time'} || time;
975 if ( $options{'reason'} ) {
976 $error = $self->insert_reason( 'reason' => $options{'reason'},
977 'action' => $date ? 'adjourn' : 'suspend',
978 'date' => $date ? $date : $suspend_time,
979 'reason_otaker' => $options{'reason_otaker'},
982 dbh->rollback if $oldAutoCommit;
983 return "Error inserting cust_pkg_reason: $error";
991 foreach my $cust_svc (
992 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
994 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
996 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
997 $dbh->rollback if $oldAutoCommit;
998 return "Illegal svcdb value in part_svc!";
1001 require "FS/$svcdb.pm";
1003 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1005 $error = $svc->suspend;
1007 $dbh->rollback if $oldAutoCommit;
1010 my( $label, $value ) = $cust_svc->label;
1011 push @labels, "$label: $value";
1015 my $conf = new FS::Conf;
1016 if ( $conf->config('suspend_email_admin') ) {
1018 my $error = send_email(
1019 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1020 #invoice_from ??? well as good as any
1021 'to' => $conf->config('suspend_email_admin'),
1022 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1024 "This is an automatic message from your Freeside installation\n",
1025 "informing you that the following customer package has been suspended:\n",
1027 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1028 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1029 ( map { "Service : $_\n" } @labels ),
1034 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1042 my %hash = $self->hash;
1044 $hash{'adjourn'} = $date;
1046 $hash{'susp'} = $suspend_time;
1048 my $new = new FS::cust_pkg ( \%hash );
1049 $error = $new->replace( $self, options => { $self->options } );
1051 $dbh->rollback if $oldAutoCommit;
1055 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1060 =item unsuspend [ OPTION => VALUE ... ]
1062 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1063 package, then unsuspends the package itself (clears the susp field and the
1064 adjourn field if it is in the past).
1066 Available options are:
1070 =item adjust_next_bill
1072 Can be set true to adjust the next bill date forward by
1073 the amount of time the account was inactive. This was set true by default
1074 since 1.4.2 and 1.5.0pre6; however, starting with 1.7.0 this needs to be
1075 explicitly requested. Price plans for which this makes sense (anniversary-date
1076 based than prorate or subscription) could have an option to enable this
1081 If there is an error, returns the error, otherwise returns false.
1086 my( $self, %opt ) = @_;
1089 local $SIG{HUP} = 'IGNORE';
1090 local $SIG{INT} = 'IGNORE';
1091 local $SIG{QUIT} = 'IGNORE';
1092 local $SIG{TERM} = 'IGNORE';
1093 local $SIG{TSTP} = 'IGNORE';
1094 local $SIG{PIPE} = 'IGNORE';
1096 my $oldAutoCommit = $FS::UID::AutoCommit;
1097 local $FS::UID::AutoCommit = 0;
1100 my $old = $self->select_for_update;
1102 my $pkgnum = $old->pkgnum;
1103 if ( $old->get('cancel') || $self->get('cancel') ) {
1104 dbh->rollback if $oldAutoCommit;
1105 return "Can't unsuspend cancelled package $pkgnum";
1108 unless ( $old->get('susp') && $self->get('susp') ) {
1109 dbh->rollback if $oldAutoCommit;
1110 return ""; # no error # complain instead?
1113 foreach my $cust_svc (
1114 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1116 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1118 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1119 $dbh->rollback if $oldAutoCommit;
1120 return "Illegal svcdb value in part_svc!";
1123 require "FS/$svcdb.pm";
1125 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1127 $error = $svc->unsuspend;
1129 $dbh->rollback if $oldAutoCommit;
1136 my %hash = $self->hash;
1137 my $inactive = time - $hash{'susp'};
1139 my $conf = new FS::Conf;
1141 if ( $inactive > 0 &&
1142 ( $hash{'bill'} || $hash{'setup'} ) &&
1143 ( $opt{'adjust_next_bill'} ||
1144 $conf->exists('unsuspend-always_adjust_next_bill_date') ||
1145 $self->part_pkg->option('unsuspend_adjust_bill', 1) )
1148 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1153 $hash{'adjourn'} = '' if $hash{'adjourn'} < time;
1154 my $new = new FS::cust_pkg ( \%hash );
1155 $error = $new->replace( $self, options => { $self->options } );
1157 $dbh->rollback if $oldAutoCommit;
1161 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1168 Cancels any pending suspension (sets the adjourn field to null).
1170 If there is an error, returns the error, otherwise returns false.
1175 my( $self, %options ) = @_;
1178 local $SIG{HUP} = 'IGNORE';
1179 local $SIG{INT} = 'IGNORE';
1180 local $SIG{QUIT} = 'IGNORE';
1181 local $SIG{TERM} = 'IGNORE';
1182 local $SIG{TSTP} = 'IGNORE';
1183 local $SIG{PIPE} = 'IGNORE';
1185 my $oldAutoCommit = $FS::UID::AutoCommit;
1186 local $FS::UID::AutoCommit = 0;
1189 my $old = $self->select_for_update;
1191 my $pkgnum = $old->pkgnum;
1192 if ( $old->get('cancel') || $self->get('cancel') ) {
1193 dbh->rollback if $oldAutoCommit;
1194 return "Can't unadjourn cancelled package $pkgnum";
1195 # or at least it's pointless
1198 if ( $old->get('susp') || $self->get('susp') ) {
1199 dbh->rollback if $oldAutoCommit;
1200 return "Can't unadjourn suspended package $pkgnum";
1201 # perhaps this is arbitrary
1204 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1205 dbh->rollback if $oldAutoCommit;
1206 return ""; # no error
1209 my %hash = $self->hash;
1210 $hash{'adjourn'} = '';
1211 my $new = new FS::cust_pkg ( \%hash );
1212 $error = $new->replace( $self, options => { $self->options } );
1214 $dbh->rollback if $oldAutoCommit;
1218 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1225 =item change HASHREF | OPTION => VALUE ...
1227 Changes this package: cancels it and creates a new one, with a different
1228 pkgpart or locationnum or both. All services are transferred to the new
1229 package (no change will be made if this is not possible).
1231 Options may be passed as a list of key/value pairs or as a hash reference.
1238 New locationnum, to change the location for this package.
1242 New FS::cust_location object, to create a new location and assign it
1247 New pkgpart (see L<FS::part_pkg>).
1251 New refnum (see L<FS::part_referral>).
1255 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
1256 susp, adjourn, cancel, expire, and contract_end) to the new package.
1260 At least one of locationnum, cust_location, pkgpart, refnum must be specified
1261 (otherwise, what's the point?)
1263 Returns either the new FS::cust_pkg object or a scalar error.
1267 my $err_or_new_cust_pkg = $old_cust_pkg->change
1271 #some false laziness w/order
1274 my $opt = ref($_[0]) ? shift : { @_ };
1276 # my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
1279 my $conf = new FS::Conf;
1281 # Transactionize this whole mess
1282 local $SIG{HUP} = 'IGNORE';
1283 local $SIG{INT} = 'IGNORE';
1284 local $SIG{QUIT} = 'IGNORE';
1285 local $SIG{TERM} = 'IGNORE';
1286 local $SIG{TSTP} = 'IGNORE';
1287 local $SIG{PIPE} = 'IGNORE';
1289 my $oldAutoCommit = $FS::UID::AutoCommit;
1290 local $FS::UID::AutoCommit = 0;
1299 #$hash{$_} = $self->$_() foreach qw( last_bill bill );
1301 #$hash{$_} = $self->$_() foreach qw( setup );
1303 $hash{'setup'} = $time if $self->setup;
1305 $hash{'change_date'} = $time;
1306 $hash{"change_$_"} = $self->$_()
1307 foreach qw( pkgnum pkgpart locationnum );
1309 if ( $opt->{'cust_location'} &&
1310 ( ! $opt->{'locationnum'} || $opt->{'locationnum'} == -1 ) ) {
1311 $error = $opt->{'cust_location'}->insert;
1313 $dbh->rollback if $oldAutoCommit;
1314 return "inserting cust_location (transaction rolled back): $error";
1316 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
1319 my $unused_credit = 0;
1320 if ( $opt->{'keep_dates'} ) {
1321 foreach my $date ( qw(setup bill last_bill susp adjourn cancel expire
1322 start_date contract_end ) ) {
1323 $hash{$date} = $self->getfield($date);
1326 # Special case. If the pkgpart is changing, and the customer is
1327 # going to be credited for remaining time, don't keep setup, bill,
1328 # or last_bill dates, and DO pass the flag to cancel() to credit
1330 if ( $opt->{'pkgpart'}
1331 and $opt->{'pkgpart'} != $self->pkgpart
1332 and $self->part_pkg->option('unused_credit_change', 1) ) {
1334 $hash{$_} = '' foreach qw(setup bill last_bill);
1337 # Create the new package.
1338 my $cust_pkg = new FS::cust_pkg {
1339 custnum => $self->custnum,
1340 pkgpart => ( $opt->{'pkgpart'} || $self->pkgpart ),
1341 refnum => ( $opt->{'refnum'} || $self->refnum ),
1342 locationnum => ( $opt->{'locationnum'} || $self->locationnum ),
1346 $error = $cust_pkg->insert( 'change' => 1 );
1348 $dbh->rollback if $oldAutoCommit;
1352 # Transfer services and cancel old package.
1354 $error = $self->transfer($cust_pkg);
1355 if ($error and $error == 0) {
1356 # $old_pkg->transfer failed.
1357 $dbh->rollback if $oldAutoCommit;
1361 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
1362 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
1363 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
1364 if ($error and $error == 0) {
1365 # $old_pkg->transfer failed.
1366 $dbh->rollback if $oldAutoCommit;
1372 # Transfers were successful, but we still had services left on the old
1373 # package. We can't change the package under this circumstances, so abort.
1374 $dbh->rollback if $oldAutoCommit;
1375 return "Unable to transfer all services from package ". $self->pkgnum;
1378 #reset usage if changing pkgpart
1379 # AND usage rollover is off (otherwise adds twice, now and at package bill)
1380 if ($self->pkgpart != $cust_pkg->pkgpart) {
1381 my $part_pkg = $cust_pkg->part_pkg;
1382 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
1386 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
1389 $dbh->rollback if $oldAutoCommit;
1390 return "Error setting usage values: $error";
1394 #Good to go, cancel old package. Notify 'cancel' of whether to credit
1396 $error = $self->cancel( quiet=>1, unused_credit => $unused_credit );
1398 $dbh->rollback if $oldAutoCommit;
1402 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
1404 my $error = $cust_pkg->cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1406 $dbh->rollback if $oldAutoCommit;
1411 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1417 use Storable 'thaw';
1419 sub process_bulk_cust_pkg {
1421 my $param = thaw(decode_base64(shift));
1422 warn Dumper($param) if $DEBUG;
1424 my $old_part_pkg = qsearchs('part_pkg',
1425 { pkgpart => $param->{'old_pkgpart'} });
1426 my $new_part_pkg = qsearchs('part_pkg',
1427 { pkgpart => $param->{'new_pkgpart'} });
1428 die "Must select a new package type\n" unless $new_part_pkg;
1429 #my $keep_dates = $param->{'keep_dates'} || 0;
1430 my $keep_dates = 1; # there is no good reason to turn this off
1432 local $SIG{HUP} = 'IGNORE';
1433 local $SIG{INT} = 'IGNORE';
1434 local $SIG{QUIT} = 'IGNORE';
1435 local $SIG{TERM} = 'IGNORE';
1436 local $SIG{TSTP} = 'IGNORE';
1437 local $SIG{PIPE} = 'IGNORE';
1439 my $oldAutoCommit = $FS::UID::AutoCommit;
1440 local $FS::UID::AutoCommit = 0;
1443 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
1446 foreach my $old_cust_pkg ( @cust_pkgs ) {
1448 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
1449 if ( $old_cust_pkg->getfield('cancel') ) {
1450 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
1451 $old_cust_pkg->pkgnum."\n"
1455 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
1457 my $error = $old_cust_pkg->change(
1458 'pkgpart' => $param->{'new_pkgpart'},
1459 'keep_dates' => $keep_dates
1461 if ( !ref($error) ) { # change returns the cust_pkg on success
1463 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
1466 $dbh->commit if $oldAutoCommit;
1472 Returns the last bill date, or if there is no last bill date, the setup date.
1473 Useful for billing metered services.
1479 return $self->setfield('last_bill', $_[0]) if @_;
1480 return $self->getfield('last_bill') if $self->getfield('last_bill');
1481 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
1482 'edate' => $self->bill, } );
1483 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
1486 =item last_cust_pkg_reason ACTION
1488 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
1489 Returns false if there is no reason or the package is not currenly ACTION'd
1490 ACTION is one of adjourn, susp, cancel, or expire.
1494 sub last_cust_pkg_reason {
1495 my ( $self, $action ) = ( shift, shift );
1496 my $date = $self->get($action);
1498 'table' => 'cust_pkg_reason',
1499 'hashref' => { 'pkgnum' => $self->pkgnum,
1500 'action' => substr(uc($action), 0, 1),
1503 'order_by' => 'ORDER BY num DESC LIMIT 1',
1507 =item last_reason ACTION
1509 Returns the most recent ACTION FS::reason associated with the package.
1510 Returns false if there is no reason or the package is not currenly ACTION'd
1511 ACTION is one of adjourn, susp, cancel, or expire.
1516 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
1517 $cust_pkg_reason->reason
1518 if $cust_pkg_reason;
1523 Returns the definition for this billing item, as an FS::part_pkg object (see
1530 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
1531 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
1532 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
1537 Returns the cancelled package this package was changed from, if any.
1543 return '' unless $self->change_pkgnum;
1544 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
1549 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
1556 $self->part_pkg->calc_setup($self, @_);
1561 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
1568 $self->part_pkg->calc_recur($self, @_);
1573 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
1580 $self->part_pkg->base_recur($self, @_);
1585 Calls the I<calc_remain> of the FS::part_pkg object associated with this
1592 $self->part_pkg->calc_remain($self, @_);
1597 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
1604 $self->part_pkg->calc_cancel($self, @_);
1609 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
1615 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
1618 =item cust_pkg_detail [ DETAILTYPE ]
1620 Returns any customer package details for this package (see
1621 L<FS::cust_pkg_detail>).
1623 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1627 sub cust_pkg_detail {
1629 my %hash = ( 'pkgnum' => $self->pkgnum );
1630 $hash{detailtype} = shift if @_;
1632 'table' => 'cust_pkg_detail',
1633 'hashref' => \%hash,
1634 'order_by' => 'ORDER BY weight, pkgdetailnum',
1638 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
1640 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
1642 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1644 If there is an error, returns the error, otherwise returns false.
1648 sub set_cust_pkg_detail {
1649 my( $self, $detailtype, @details ) = @_;
1651 local $SIG{HUP} = 'IGNORE';
1652 local $SIG{INT} = 'IGNORE';
1653 local $SIG{QUIT} = 'IGNORE';
1654 local $SIG{TERM} = 'IGNORE';
1655 local $SIG{TSTP} = 'IGNORE';
1656 local $SIG{PIPE} = 'IGNORE';
1658 my $oldAutoCommit = $FS::UID::AutoCommit;
1659 local $FS::UID::AutoCommit = 0;
1662 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
1663 my $error = $current->delete;
1665 $dbh->rollback if $oldAutoCommit;
1666 return "error removing old detail: $error";
1670 foreach my $detail ( @details ) {
1671 my $cust_pkg_detail = new FS::cust_pkg_detail {
1672 'pkgnum' => $self->pkgnum,
1673 'detailtype' => $detailtype,
1674 'detail' => $detail,
1676 my $error = $cust_pkg_detail->insert;
1678 $dbh->rollback if $oldAutoCommit;
1679 return "error adding new detail: $error";
1684 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1691 Returns the new-style customer billing events (see L<FS::cust_event>) for this invoice.
1695 #false laziness w/cust_bill.pm
1699 'table' => 'cust_event',
1700 'addl_from' => 'JOIN part_event USING ( eventpart )',
1701 'hashref' => { 'tablenum' => $self->pkgnum },
1702 'extra_sql' => " AND eventtable = 'cust_pkg' ",
1706 =item num_cust_event
1708 Returns the number of new-style customer billing events (see L<FS::cust_event>) for this invoice.
1712 #false laziness w/cust_bill.pm
1713 sub num_cust_event {
1716 "SELECT COUNT(*) FROM cust_event JOIN part_event USING ( eventpart ) ".
1717 " WHERE tablenum = ? AND eventtable = 'cust_pkg'";
1718 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
1719 $sth->execute($self->pkgnum) or die $sth->errstr. " executing $sql";
1720 $sth->fetchrow_arrayref->[0];
1723 =item cust_svc [ SVCPART ]
1725 Returns the services for this package, as FS::cust_svc objects (see
1726 L<FS::cust_svc>). If a svcpart is specified, return only the matching
1734 return () unless $self->num_cust_svc(@_);
1737 return qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum,
1738 'svcpart' => shift, } );
1741 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
1743 #if ( $self->{'_svcnum'} ) {
1744 # values %{ $self->{'_svcnum'}->cache };
1746 $self->_sort_cust_svc(
1747 [ qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } ) ]
1753 =item overlimit [ SVCPART ]
1755 Returns the services for this package which have exceeded their
1756 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
1757 is specified, return only the matching services.
1763 return () unless $self->num_cust_svc(@_);
1764 grep { $_->overlimit } $self->cust_svc(@_);
1767 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
1769 Returns historical services for this package created before END TIMESTAMP and
1770 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
1771 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
1772 I<pkg_svc.hidden> flag will be omitted.
1778 warn "$me _h_cust_svc called on $self\n"
1781 my ($end, $start, $mode) = @_;
1782 my @cust_svc = $self->_sort_cust_svc(
1783 [ qsearch( 'h_cust_svc',
1784 { 'pkgnum' => $self->pkgnum, },
1785 FS::h_cust_svc->sql_h_search(@_),
1788 if ( $mode eq 'I' ) {
1789 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
1790 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
1796 sub _sort_cust_svc {
1797 my( $self, $arrayref ) = @_;
1800 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
1805 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $self->pkgpart,
1806 'svcpart' => $_->svcpart } );
1808 $pkg_svc ? $pkg_svc->primary_svc : '',
1809 $pkg_svc ? $pkg_svc->quantity : 0,
1816 =item num_cust_svc [ SVCPART ]
1818 Returns the number of provisioned services for this package. If a svcpart is
1819 specified, counts only the matching services.
1826 return $self->{'_num_cust_svc'}
1828 && exists($self->{'_num_cust_svc'})
1829 && $self->{'_num_cust_svc'} =~ /\d/;
1831 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
1834 my $sql = 'SELECT COUNT(*) FROM cust_svc WHERE pkgnum = ?';
1835 $sql .= ' AND svcpart = ?' if @_;
1837 my $sth = dbh->prepare($sql) or die dbh->errstr;
1838 $sth->execute($self->pkgnum, @_) or die $sth->errstr;
1839 $sth->fetchrow_arrayref->[0];
1842 =item available_part_svc
1844 Returns a list of FS::part_svc objects representing services included in this
1845 package but not yet provisioned. Each FS::part_svc object also has an extra
1846 field, I<num_avail>, which specifies the number of available services.
1850 sub available_part_svc {
1852 grep { $_->num_avail > 0 }
1854 my $part_svc = $_->part_svc;
1855 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
1856 $_->quantity - $self->num_cust_svc($_->svcpart);
1858 # more evil encapsulation breakage
1859 if($part_svc->{'Hash'}{'num_avail'} > 0) {
1860 my @exports = $part_svc->part_export_did;
1861 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
1866 $self->part_pkg->pkg_svc;
1871 Returns a list of FS::part_svc objects representing provisioned and available
1872 services included in this package. Each FS::part_svc object also has the
1873 following extra fields:
1877 =item num_cust_svc (count)
1879 =item num_avail (quantity - count)
1881 =item cust_pkg_svc (services) - array reference containing the provisioned services, as cust_svc objects
1884 label -> ($cust_svc->label)[1]
1893 #XXX some sort of sort order besides numeric by svcpart...
1894 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
1896 my $part_svc = $pkg_svc->part_svc;
1897 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1898 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
1899 $part_svc->{'Hash'}{'num_avail'} =
1900 max( 0, $pkg_svc->quantity - $num_cust_svc );
1901 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1902 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1903 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
1905 } $self->part_pkg->pkg_svc;
1908 push @part_svc, map {
1910 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
1911 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
1912 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
1913 $part_svc->{'Hash'}{'cust_pkg_svc'} =
1914 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
1916 } $self->extra_part_svc;
1922 =item extra_part_svc
1924 Returns a list of FS::part_svc objects corresponding to services in this
1925 package which are still provisioned but not (any longer) available in the
1930 sub extra_part_svc {
1933 my $pkgnum = $self->pkgnum;
1934 my $pkgpart = $self->pkgpart;
1937 # 'table' => 'part_svc',
1940 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
1941 # WHERE pkg_svc.svcpart = part_svc.svcpart
1942 # AND pkg_svc.pkgpart = ?
1945 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
1946 # LEFT JOIN cust_pkg USING ( pkgnum )
1947 # WHERE cust_svc.svcpart = part_svc.svcpart
1950 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1953 #seems to benchmark slightly faster...
1955 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
1956 #MySQL doesn't grok DISINCT ON
1957 'select' => 'DISTINCT part_svc.*',
1958 'table' => 'part_svc',
1960 'LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
1961 AND pkg_svc.pkgpart = ?
1964 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
1965 LEFT JOIN cust_pkg USING ( pkgnum )
1968 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
1969 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
1975 Returns a short status string for this package, currently:
1979 =item not yet billed
1981 =item one-time charge
1996 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
1998 return 'cancelled' if $self->get('cancel');
1999 return 'suspended' if $self->susp;
2000 return 'not yet billed' unless $self->setup;
2001 return 'one-time charge' if $freq =~ /^(0|$)/;
2005 =item ucfirst_status
2007 Returns the status with the first character capitalized.
2011 sub ucfirst_status {
2012 ucfirst(shift->status);
2017 Class method that returns the list of possible status strings for packages
2018 (see L<the status method|/status>). For example:
2020 @statuses = FS::cust_pkg->statuses();
2024 tie my %statuscolor, 'Tie::IxHash',
2025 'not yet billed' => '009999', #teal? cyan?
2026 'one-time charge' => '000000',
2027 'active' => '00CC00',
2028 'suspended' => 'FF9900',
2029 'cancelled' => 'FF0000',
2033 my $self = shift; #could be class...
2034 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
2035 # # mayble split btw one-time vs. recur
2041 Returns a hex triplet color string for this package's status.
2047 $statuscolor{$self->status};
2052 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
2053 "pkg-comment" depending on user preference).
2059 my $label = $self->part_pkg->pkg_comment( 'nopkgpart' => 1 );
2060 $label = $self->pkgnum. ": $label"
2061 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
2065 =item pkg_label_long
2067 Returns a long label for this package, adding the primary service's label to
2072 sub pkg_label_long {
2074 my $label = $self->pkg_label;
2075 my $cust_svc = $self->primary_cust_svc;
2076 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
2080 =item primary_cust_svc
2082 Returns a primary service (as FS::cust_svc object) if one can be identified.
2086 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
2088 sub primary_cust_svc {
2091 my @cust_svc = $self->cust_svc;
2093 return '' unless @cust_svc; #no serivces - irrelevant then
2095 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
2097 # primary service as specified in the package definition
2098 # or exactly one service definition with quantity one
2099 my $svcpart = $self->part_pkg->svcpart;
2100 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
2101 return $cust_svc[0] if scalar(@cust_svc) == 1;
2103 #couldn't identify one thing..
2109 Returns a list of lists, calling the label method for all services
2110 (see L<FS::cust_svc>) of this billing item.
2116 map { [ $_->label ] } $self->cust_svc;
2119 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
2121 Like the labels method, but returns historical information on services that
2122 were active as of END_TIMESTAMP and (optionally) not cancelled before
2123 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
2124 I<pkg_svc.hidden> flag will be omitted.
2126 Returns a list of lists, calling the label method for all (historical) services
2127 (see L<FS::h_cust_svc>) of this billing item.
2133 warn "$me _h_labels called on $self\n"
2135 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
2140 Like labels, except returns a simple flat list, and shortens long
2141 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2142 identical services to one line that lists the service label and the number of
2143 individual services rather than individual items.
2148 shift->_labels_short( 'labels', @_ );
2151 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
2153 Like h_labels, except returns a simple flat list, and shortens long
2154 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2155 identical services to one line that lists the service label and the number of
2156 individual services rather than individual items.
2160 sub h_labels_short {
2161 shift->_labels_short( 'h_labels', @_ );
2165 my( $self, $method ) = ( shift, shift );
2167 warn "$me _labels_short called on $self with $method method\n"
2170 my $conf = new FS::Conf;
2171 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
2173 warn "$me _labels_short populating \%labels\n"
2177 #tie %labels, 'Tie::IxHash';
2178 push @{ $labels{$_->[0]} }, $_->[1]
2179 foreach $self->$method(@_);
2181 warn "$me _labels_short populating \@labels\n"
2185 foreach my $label ( keys %labels ) {
2187 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
2188 my $num = scalar(@values);
2189 warn "$me _labels_short $num items for $label\n"
2192 if ( $num > $max_same_services ) {
2193 warn "$me _labels_short more than $max_same_services, so summarizing\n"
2195 push @labels, "$label ($num)";
2197 if ( $conf->exists('cust_bill-consolidate_services') ) {
2198 warn "$me _labels_short consolidating services\n"
2200 # push @labels, "$label: ". join(', ', @values);
2202 my $detail = "$label: ";
2203 $detail .= shift(@values). ', '
2205 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
2207 push @labels, $detail;
2209 warn "$me _labels_short done consolidating services\n"
2212 warn "$me _labels_short adding service data\n"
2214 push @labels, map { "$label: $_" } @values;
2225 Returns the parent customer object (see L<FS::cust_main>).
2231 qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
2234 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
2238 Returns the location object, if any (see L<FS::cust_location>).
2240 =item cust_location_or_main
2242 If this package is associated with a location, returns the locaiton (see
2243 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
2245 =item location_label [ OPTION => VALUE ... ]
2247 Returns the label of the location object (see L<FS::cust_location>).
2251 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
2253 =item seconds_since TIMESTAMP
2255 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
2256 package have been online since TIMESTAMP, according to the session monitor.
2258 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
2259 L<Time::Local> and L<Date::Parse> for conversion functions.
2264 my($self, $since) = @_;
2267 foreach my $cust_svc (
2268 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
2270 $seconds += $cust_svc->seconds_since($since);
2277 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
2279 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
2280 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
2283 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2284 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2290 sub seconds_since_sqlradacct {
2291 my($self, $start, $end) = @_;
2295 foreach my $cust_svc (
2297 my $part_svc = $_->part_svc;
2298 $part_svc->svcdb eq 'svc_acct'
2299 && scalar($part_svc->part_export('sqlradius'));
2302 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
2309 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
2311 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
2312 in this package for sessions ending between TIMESTAMP_START (inclusive) and
2316 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2317 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2322 sub attribute_since_sqlradacct {
2323 my($self, $start, $end, $attrib) = @_;
2327 foreach my $cust_svc (
2329 my $part_svc = $_->part_svc;
2330 $part_svc->svcdb eq 'svc_acct'
2331 && scalar($part_svc->part_export('sqlradius'));
2334 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
2346 my( $self, $value ) = @_;
2347 if ( defined($value) ) {
2348 $self->setfield('quantity', $value);
2350 $self->getfield('quantity') || 1;
2353 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
2355 Transfers as many services as possible from this package to another package.
2357 The destination package can be specified by pkgnum by passing an FS::cust_pkg
2358 object. The destination package must already exist.
2360 Services are moved only if the destination allows services with the correct
2361 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
2362 this option with caution! No provision is made for export differences
2363 between the old and new service definitions. Probably only should be used
2364 when your exports for all service definitions of a given svcdb are identical.
2365 (attempt a transfer without it first, to move all possible svcpart-matching
2368 Any services that can't be moved remain in the original package.
2370 Returns an error, if there is one; otherwise, returns the number of services
2371 that couldn't be moved.
2376 my ($self, $dest_pkgnum, %opt) = @_;
2382 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
2383 $dest = $dest_pkgnum;
2384 $dest_pkgnum = $dest->pkgnum;
2386 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
2389 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
2391 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
2392 $target{$pkg_svc->svcpart} = $pkg_svc->quantity;
2395 foreach my $cust_svc ($dest->cust_svc) {
2396 $target{$cust_svc->svcpart}--;
2399 my %svcpart2svcparts = ();
2400 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2401 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
2402 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
2403 next if exists $svcpart2svcparts{$svcpart};
2404 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2405 $svcpart2svcparts{$svcpart} = [
2407 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
2409 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
2410 'svcpart' => $_ } );
2412 $pkg_svc ? $pkg_svc->primary_svc : '',
2413 $pkg_svc ? $pkg_svc->quantity : 0,
2417 grep { $_ != $svcpart }
2419 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
2421 warn "alternates for svcpart $svcpart: ".
2422 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
2427 foreach my $cust_svc ($self->cust_svc) {
2428 if($target{$cust_svc->svcpart} > 0) {
2429 $target{$cust_svc->svcpart}--;
2430 my $new = new FS::cust_svc { $cust_svc->hash };
2431 $new->pkgnum($dest_pkgnum);
2432 my $error = $new->replace($cust_svc);
2433 return $error if $error;
2434 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2436 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
2437 warn "alternates to consider: ".
2438 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
2440 my @alternate = grep {
2441 warn "considering alternate svcpart $_: ".
2442 "$target{$_} available in new package\n"
2445 } @{$svcpart2svcparts{$cust_svc->svcpart}};
2447 warn "alternate(s) found\n" if $DEBUG;
2448 my $change_svcpart = $alternate[0];
2449 $target{$change_svcpart}--;
2450 my $new = new FS::cust_svc { $cust_svc->hash };
2451 $new->svcpart($change_svcpart);
2452 $new->pkgnum($dest_pkgnum);
2453 my $error = $new->replace($cust_svc);
2454 return $error if $error;
2467 This method is deprecated. See the I<depend_jobnum> option to the insert and
2468 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
2475 local $SIG{HUP} = 'IGNORE';
2476 local $SIG{INT} = 'IGNORE';
2477 local $SIG{QUIT} = 'IGNORE';
2478 local $SIG{TERM} = 'IGNORE';
2479 local $SIG{TSTP} = 'IGNORE';
2480 local $SIG{PIPE} = 'IGNORE';
2482 my $oldAutoCommit = $FS::UID::AutoCommit;
2483 local $FS::UID::AutoCommit = 0;
2486 foreach my $cust_svc ( $self->cust_svc ) {
2487 #false laziness w/svc_Common::insert
2488 my $svc_x = $cust_svc->svc_x;
2489 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
2490 my $error = $part_export->export_insert($svc_x);
2492 $dbh->rollback if $oldAutoCommit;
2498 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2505 Associates this package with a (suspension or cancellation) reason (see
2506 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
2509 Available options are:
2515 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
2519 the access_user (see L<FS::access_user>) providing the reason
2527 the action (cancel, susp, adjourn, expire) associated with the reason
2531 If there is an error, returns the error, otherwise returns false.
2536 my ($self, %options) = @_;
2538 my $otaker = $options{reason_otaker} ||
2539 $FS::CurrentUser::CurrentUser->username;
2542 if ( $options{'reason'} =~ /^(\d+)$/ ) {
2546 } elsif ( ref($options{'reason'}) ) {
2548 return 'Enter a new reason (or select an existing one)'
2549 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
2551 my $reason = new FS::reason({
2552 'reason_type' => $options{'reason'}->{'typenum'},
2553 'reason' => $options{'reason'}->{'reason'},
2555 my $error = $reason->insert;
2556 return $error if $error;
2558 $reasonnum = $reason->reasonnum;
2561 return "Unparsable reason: ". $options{'reason'};
2564 my $cust_pkg_reason =
2565 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
2566 'reasonnum' => $reasonnum,
2567 'otaker' => $otaker,
2568 'action' => substr(uc($options{'action'}),0,1),
2569 'date' => $options{'date'}
2574 $cust_pkg_reason->insert;
2577 =item insert_discount
2579 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
2580 inserting a new discount on the fly (see L<FS::discount>).
2582 Available options are:
2590 If there is an error, returns the error, otherwise returns false.
2594 sub insert_discount {
2595 #my ($self, %options) = @_;
2598 my $cust_pkg_discount = new FS::cust_pkg_discount {
2599 'pkgnum' => $self->pkgnum,
2600 'discountnum' => $self->discountnum,
2602 'end_date' => '', #XXX
2603 #for the create a new discount case
2604 '_type' => $self->discountnum__type,
2605 'amount' => $self->discountnum_amount,
2606 'percent' => $self->discountnum_percent,
2607 'months' => $self->discountnum_months,
2608 'setup' => $self->discountnum_setup,
2609 #'disabled' => $self->discountnum_disabled,
2612 $cust_pkg_discount->insert;
2615 =item set_usage USAGE_VALUE_HASHREF
2617 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2618 to which they should be set (see L<FS::svc_acct>). Currently seconds,
2619 upbytes, downbytes, and totalbytes are appropriate keys.
2621 All svc_accts which are part of this package have their values reset.
2626 my ($self, $valueref, %opt) = @_;
2628 foreach my $cust_svc ($self->cust_svc){
2629 my $svc_x = $cust_svc->svc_x;
2630 $svc_x->set_usage($valueref, %opt)
2631 if $svc_x->can("set_usage");
2635 =item recharge USAGE_VALUE_HASHREF
2637 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
2638 to which they should be set (see L<FS::svc_acct>). Currently seconds,
2639 upbytes, downbytes, and totalbytes are appropriate keys.
2641 All svc_accts which are part of this package have their values incremented.
2646 my ($self, $valueref) = @_;
2648 foreach my $cust_svc ($self->cust_svc){
2649 my $svc_x = $cust_svc->svc_x;
2650 $svc_x->recharge($valueref)
2651 if $svc_x->can("recharge");
2655 =item cust_pkg_discount
2659 sub cust_pkg_discount {
2661 qsearch('cust_pkg_discount', { 'pkgnum' => $self->pkgnum } );
2664 =item cust_pkg_discount_active
2668 sub cust_pkg_discount_active {
2670 grep { $_->status eq 'active' } $self->cust_pkg_discount;
2675 =head1 CLASS METHODS
2681 Returns an SQL expression identifying recurring packages.
2685 sub recurring_sql { "
2686 '0' != ( select freq from part_pkg
2687 where cust_pkg.pkgpart = part_pkg.pkgpart )
2692 Returns an SQL expression identifying one-time packages.
2697 '0' = ( select freq from part_pkg
2698 where cust_pkg.pkgpart = part_pkg.pkgpart )
2703 Returns an SQL expression identifying ordered packages (recurring packages not
2709 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
2714 Returns an SQL expression identifying active packages.
2719 $_[0]->recurring_sql. "
2720 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2721 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2722 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2725 =item not_yet_billed_sql
2727 Returns an SQL expression identifying packages which have not yet been billed.
2731 sub not_yet_billed_sql { "
2732 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
2733 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2734 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2739 Returns an SQL expression identifying inactive packages (one-time packages
2740 that are otherwise unsuspended/uncancelled).
2744 sub inactive_sql { "
2745 ". $_[0]->onetime_sql(). "
2746 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
2747 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2748 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
2754 Returns an SQL expression identifying suspended packages.
2758 sub suspended_sql { susp_sql(@_); }
2760 #$_[0]->recurring_sql(). ' AND '.
2762 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
2763 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
2770 Returns an SQL exprression identifying cancelled packages.
2774 sub cancelled_sql { cancel_sql(@_); }
2776 #$_[0]->recurring_sql(). ' AND '.
2777 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
2782 Returns an SQL expression to give the package status as a string.
2788 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
2789 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
2790 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
2791 WHEN ".onetime_sql()." THEN 'one-time charge'
2796 =item search HASHREF
2800 Returns a qsearch hash expression to search for parameters specified in HASHREF.
2801 Valid parameters are
2809 active, inactive, suspended, cancel (or cancelled)
2813 active, inactive, suspended, one-time charge, inactive, cancel (or cancelled)
2817 boolean selects custom packages
2823 pkgpart or arrayref or hashref of pkgparts
2827 arrayref of beginning and ending epoch date
2831 arrayref of beginning and ending epoch date
2835 arrayref of beginning and ending epoch date
2839 arrayref of beginning and ending epoch date
2843 arrayref of beginning and ending epoch date
2847 arrayref of beginning and ending epoch date
2851 arrayref of beginning and ending epoch date
2855 pkgnum or APKG_pkgnum
2859 a value suited to passing to FS::UI::Web::cust_header
2863 specifies the user for agent virtualization
2867 boolean selects packages containing fcc form 477 telco lines
2874 my ($class, $params) = @_;
2881 if ( $params->{'agentnum'} =~ /^(\d+)$/ and $1 ) {
2883 "cust_main.agentnum = $1";
2890 if ( $params->{'custnum'} =~ /^(\d+)$/ and $1 ) {
2892 "cust_pkg.custnum = $1";
2899 if ( $params->{'pkgbatch'} =~ /^([\w\/\-\:\.]+)$/ and $1 ) {
2901 "cust_pkg.pkgbatch = '$1'";
2908 if ( $params->{'magic'} eq 'active'
2909 || $params->{'status'} eq 'active' ) {
2911 push @where, FS::cust_pkg->active_sql();
2913 } elsif ( $params->{'magic'} =~ /^not[ _]yet[ _]billed$/
2914 || $params->{'status'} =~ /^not[ _]yet[ _]billed$/ ) {
2916 push @where, FS::cust_pkg->not_yet_billed_sql();
2918 } elsif ( $params->{'magic'} =~ /^(one-time charge|inactive)/
2919 || $params->{'status'} =~ /^(one-time charge|inactive)/ ) {
2921 push @where, FS::cust_pkg->inactive_sql();
2923 } elsif ( $params->{'magic'} eq 'suspended'
2924 || $params->{'status'} eq 'suspended' ) {
2926 push @where, FS::cust_pkg->suspended_sql();
2928 } elsif ( $params->{'magic'} =~ /^cancell?ed$/
2929 || $params->{'status'} =~ /^cancell?ed$/ ) {
2931 push @where, FS::cust_pkg->cancelled_sql();
2936 # parse package class
2939 #false lazinessish w/graph/cust_bill_pkg.cgi
2942 if ( exists($params->{'classnum'})
2943 && $params->{'classnum'} =~ /^(\d*)$/
2947 if ( $classnum ) { #a specific class
2948 push @where, "part_pkg.classnum = $classnum";
2950 #@pkg_class = ( qsearchs('pkg_class', { 'classnum' => $classnum } ) );
2951 #die "classnum $classnum not found!" unless $pkg_class[0];
2952 #$title .= $pkg_class[0]->classname.' ';
2954 } elsif ( $classnum eq '' ) { #the empty class
2956 push @where, "part_pkg.classnum IS NULL";
2957 #$title .= 'Empty class ';
2958 #@pkg_class = ( '(empty class)' );
2959 } elsif ( $classnum eq '0' ) {
2960 #@pkg_class = qsearch('pkg_class', {} ); # { 'disabled' => '' } );
2961 #push @pkg_class, '(empty class)';
2963 die "illegal classnum";
2969 # parse package report options
2972 my @report_option = ();
2973 if ( exists($params->{'report_option'})
2974 && $params->{'report_option'} =~ /^([,\d]*)$/
2977 @report_option = split(',', $1);
2980 if (@report_option) {
2981 # this will result in the empty set for the dangling comma case as it should
2983 map{ "0 < ( SELECT count(*) FROM part_pkg_option
2984 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
2985 AND optionname = 'report_option_$_'
2986 AND optionvalue = '1' )"
2996 push @where, "part_pkg.custom = 'Y'" if $params->{custom};
3002 push @where, "part_pkg.fcc_ds0s > 0" if $params->{fcc_line};
3008 if ( exists($params->{'censustract'}) ) {
3009 $params->{'censustract'} =~ /^([.\d]*)$/;
3010 my $censustract = "cust_main.censustract = '$1'";
3011 $censustract .= ' OR cust_main.censustract is NULL' unless $1;
3012 push @where, "( $censustract )";
3019 if ( ref($params->{'pkgpart'}) ) {
3022 if ( ref($params->{'pkgpart'}) eq 'HASH' ) {
3023 @pkgpart = grep $params->{'pkgpart'}{$_}, keys %{ $params->{'pkgpart'} };
3024 } elsif ( ref($params->{'pkgpart'}) eq 'ARRAY' ) {
3025 @pkgpart = @{ $params->{'pkgpart'} };
3027 die 'unhandled pkgpart ref '. $params->{'pkgpart'};
3030 @pkgpart = grep /^(\d+)$/, @pkgpart;
3032 push @where, 'pkgpart IN ('. join(',', @pkgpart). ')' if scalar(@pkgpart);
3034 } elsif ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3035 push @where, "pkgpart = $1";
3044 #false laziness w/report_cust_pkg.html
3047 'one-time charge' => { 'last_bill'=>1, 'bill'=>1, 'adjourn'=>1, 'susp'=>1, 'expire'=>1, 'cancel'=>1, },
3048 'active' => { 'susp'=>1, 'cancel'=>1 },
3049 'suspended' => { 'cancel' => 1 },
3054 if( exists($params->{'active'} ) ) {
3055 # This overrides all the other date-related fields
3056 my($beginning, $ending) = @{$params->{'active'}};
3058 "cust_pkg.setup IS NOT NULL",
3059 "cust_pkg.setup <= $ending",
3060 "(cust_pkg.cancel IS NULL OR cust_pkg.cancel >= $beginning )",
3061 "NOT (".FS::cust_pkg->onetime_sql . ")";
3064 foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end cancel )) {
3066 next unless exists($params->{$field});
3068 my($beginning, $ending) = @{$params->{$field}};
3070 next if $beginning == 0 && $ending == 4294967295;
3073 "cust_pkg.$field IS NOT NULL",
3074 "cust_pkg.$field >= $beginning",
3075 "cust_pkg.$field <= $ending";
3077 $orderby ||= "ORDER BY cust_pkg.$field";
3082 $orderby ||= 'ORDER BY bill';
3085 # parse magic, legacy, etc.
3088 if ( $params->{'magic'} &&
3089 $params->{'magic'} =~ /^(active|inactive|suspended|cancell?ed)$/
3092 $orderby = 'ORDER BY pkgnum';
3094 if ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3095 push @where, "pkgpart = $1";
3098 } elsif ( $params->{'query'} eq 'pkgnum' ) {
3100 $orderby = 'ORDER BY pkgnum';
3102 } elsif ( $params->{'query'} eq 'APKG_pkgnum' ) {
3104 $orderby = 'ORDER BY pkgnum';
3107 SELECT count(*) FROM pkg_svc
3108 WHERE pkg_svc.pkgpart = cust_pkg.pkgpart
3109 AND pkg_svc.quantity > ( SELECT count(*) FROM cust_svc
3110 WHERE cust_svc.pkgnum = cust_pkg.pkgnum
3111 AND cust_svc.svcpart = pkg_svc.svcpart
3118 # setup queries, links, subs, etc. for the search
3121 # here is the agent virtualization
3122 if ($params->{CurrentUser}) {
3124 qsearchs('access_user', { username => $params->{CurrentUser} });
3127 push @where, $access_user->agentnums_sql('table'=>'cust_main');
3132 push @where, $FS::CurrentUser::CurrentUser->agentnums_sql('table'=>'cust_main');
3135 my $extra_sql = scalar(@where) ? ' WHERE '. join(' AND ', @where) : '';
3137 my $addl_from = 'LEFT JOIN cust_main USING ( custnum ) '.
3138 'LEFT JOIN part_pkg USING ( pkgpart ) '.
3139 'LEFT JOIN pkg_class ON ( part_pkg.classnum = pkg_class.classnum ) ';
3141 my $count_query = "SELECT COUNT(*) FROM cust_pkg $addl_from $extra_sql";
3144 'table' => 'cust_pkg',
3146 'select' => join(', ',
3148 ( map "part_pkg.$_", qw( pkg freq ) ),
3149 'pkg_class.classname',
3150 'cust_main.custnum AS cust_main_custnum',
3151 FS::UI::Web::cust_sql_fields(
3152 $params->{'cust_fields'}
3155 'extra_sql' => "$extra_sql $orderby",
3156 'addl_from' => $addl_from,
3157 'count_query' => $count_query,
3164 Returns a list of two package counts. The first is a count of packages
3165 based on the supplied criteria and the second is the count of residential
3166 packages with those same criteria. Criteria are specified as in the search
3172 my ($class, $params) = @_;
3174 my $sql_query = $class->search( $params );
3176 my $count_sql = delete($sql_query->{'count_query'});
3177 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
3178 or die "couldn't parse count_sql";
3180 my $count_sth = dbh->prepare($count_sql)
3181 or die "Error preparing $count_sql: ". dbh->errstr;
3183 or die "Error executing $count_sql: ". $count_sth->errstr;
3184 my $count_arrayref = $count_sth->fetchrow_arrayref;
3186 return ( @$count_arrayref );
3193 Returns a list: the first item is an SQL fragment identifying matching
3194 packages/customers via location (taking into account shipping and package
3195 address taxation, if enabled), and subsequent items are the parameters to
3196 substitute for the placeholders in that fragment.
3201 my($class, %opt) = @_;
3202 my $ornull = $opt{'ornull'};
3204 my $conf = new FS::Conf;
3206 # '?' placeholders in _location_sql_where
3207 my $x = $ornull ? 3 : 2;
3208 my @bill_param = ( ('city')x3, ('county')x$x, ('state')x$x, 'country' );
3212 if ( $conf->exists('tax-ship_address') ) {
3215 ( ( ship_last IS NULL OR ship_last = '' )
3216 AND ". _location_sql_where('cust_main', '', $ornull ). "
3218 OR ( ship_last IS NOT NULL AND ship_last != ''
3219 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
3222 # AND payby != 'COMP'
3224 @main_param = ( @bill_param, @bill_param );
3228 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
3229 @main_param = @bill_param;
3235 if ( $conf->exists('tax-pkg_address') ) {
3237 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
3240 ( cust_pkg.locationnum IS NULL AND $main_where )
3241 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
3244 @param = ( @main_param, @bill_param );
3248 $where = $main_where;
3249 @param = @main_param;
3257 #subroutine, helper for location_sql
3258 sub _location_sql_where {
3260 my $prefix = @_ ? shift : '';
3261 my $ornull = @_ ? shift : '';
3263 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
3265 $ornull = $ornull ? ' OR ? IS NULL ' : '';
3267 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL ) ";
3268 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL ) ";
3269 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL ) ";
3271 # ( $table.${prefix}city = ? $or_empty_city $ornull )
3273 ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS text) IS NULL )
3274 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
3275 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
3276 AND $table.${prefix}country = ?
3281 my( $self, $what ) = @_;
3283 my $what_show_zero = $what. '_show_zero';
3284 length($self->$what_show_zero())
3285 ? ($self->$what_show_zero() eq 'Y')
3286 : $self->part_pkg->$what_show_zero();
3293 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
3295 CUSTNUM is a customer (see L<FS::cust_main>)
3297 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3298 L<FS::part_pkg>) to order for this customer. Duplicates are of course
3301 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
3302 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
3303 new billing items. An error is returned if this is not possible (see
3304 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
3307 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
3308 newly-created cust_pkg objects.
3310 REFNUM, if specified, will specify the FS::pkg_referral record to be created
3311 and inserted. Multiple FS::pkg_referral records can be created by
3312 setting I<refnum> to an array reference of refnums or a hash reference with
3313 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
3314 record will be created corresponding to cust_main.refnum.
3319 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
3321 my $conf = new FS::Conf;
3323 # Transactionize this whole mess
3324 local $SIG{HUP} = 'IGNORE';
3325 local $SIG{INT} = 'IGNORE';
3326 local $SIG{QUIT} = 'IGNORE';
3327 local $SIG{TERM} = 'IGNORE';
3328 local $SIG{TSTP} = 'IGNORE';
3329 local $SIG{PIPE} = 'IGNORE';
3331 my $oldAutoCommit = $FS::UID::AutoCommit;
3332 local $FS::UID::AutoCommit = 0;
3336 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
3337 # return "Customer not found: $custnum" unless $cust_main;
3339 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
3342 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
3345 my $change = scalar(@old_cust_pkg) != 0;
3348 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
3350 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
3351 " to pkgpart ". $pkgparts->[0]. "\n"
3354 my $err_or_cust_pkg =
3355 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
3356 'refnum' => $refnum,
3359 unless (ref($err_or_cust_pkg)) {
3360 $dbh->rollback if $oldAutoCommit;
3361 return $err_or_cust_pkg;
3364 push @$return_cust_pkg, $err_or_cust_pkg;
3365 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3370 # Create the new packages.
3371 foreach my $pkgpart (@$pkgparts) {
3373 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
3375 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
3376 pkgpart => $pkgpart,
3380 $error = $cust_pkg->insert( 'change' => $change );
3382 $dbh->rollback if $oldAutoCommit;
3385 push @$return_cust_pkg, $cust_pkg;
3387 # $return_cust_pkg now contains refs to all of the newly
3390 # Transfer services and cancel old packages.
3391 foreach my $old_pkg (@old_cust_pkg) {
3393 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
3396 foreach my $new_pkg (@$return_cust_pkg) {
3397 $error = $old_pkg->transfer($new_pkg);
3398 if ($error and $error == 0) {
3399 # $old_pkg->transfer failed.
3400 $dbh->rollback if $oldAutoCommit;
3405 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
3406 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
3407 foreach my $new_pkg (@$return_cust_pkg) {
3408 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
3409 if ($error and $error == 0) {
3410 # $old_pkg->transfer failed.
3411 $dbh->rollback if $oldAutoCommit;
3418 # Transfers were successful, but we went through all of the
3419 # new packages and still had services left on the old package.
3420 # We can't cancel the package under the circumstances, so abort.
3421 $dbh->rollback if $oldAutoCommit;
3422 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
3424 $error = $old_pkg->cancel( quiet=>1 );
3430 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3434 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
3436 A bulk change method to change packages for multiple customers.
3438 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3439 L<FS::part_pkg>) to order for each customer. Duplicates are of course
3442 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
3443 replace. The services (see L<FS::cust_svc>) are moved to the
3444 new billing items. An error is returned if this is not possible (see
3447 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
3448 newly-created cust_pkg objects.
3453 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
3455 # Transactionize this whole mess
3456 local $SIG{HUP} = 'IGNORE';
3457 local $SIG{INT} = 'IGNORE';
3458 local $SIG{QUIT} = 'IGNORE';
3459 local $SIG{TERM} = 'IGNORE';
3460 local $SIG{TSTP} = 'IGNORE';
3461 local $SIG{PIPE} = 'IGNORE';
3463 my $oldAutoCommit = $FS::UID::AutoCommit;
3464 local $FS::UID::AutoCommit = 0;
3468 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
3471 while(scalar(@old_cust_pkg)) {
3473 my $custnum = $old_cust_pkg[0]->custnum;
3474 my (@remove) = map { $_->pkgnum }
3475 grep { $_->custnum == $custnum } @old_cust_pkg;
3476 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
3478 my $error = order $custnum, $pkgparts, \@remove, \@return;
3480 push @errors, $error
3482 push @$return_cust_pkg, @return;
3485 if (scalar(@errors)) {
3486 $dbh->rollback if $oldAutoCommit;
3487 return join(' / ', @errors);
3490 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3494 # Used by FS::Upgrade to migrate to a new database.
3495 sub _upgrade_data { # class method
3496 my ($class, %opts) = @_;
3497 $class->_upgrade_otaker(%opts);
3499 # RT#10139, bug resulting in contract_end being set when it shouldn't
3500 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
3501 # RT#10830, bad calculation of prorate date near end of year
3502 # the date range for bill is December 2009, and we move it forward
3503 # one year if it's before the previous bill date (which it should
3505 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
3506 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
3507 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
3508 # RT6628, add order_date to cust_pkg
3509 'update cust_pkg set order_date = (select history_date from h_cust_pkg
3510 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
3511 history_action = \'insert\') where order_date is null',
3513 foreach my $sql (@statements) {
3514 my $sth = dbh->prepare($sql);
3515 $sth->execute or die $sth->errstr;
3523 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
3525 In sub order, the @pkgparts array (passed by reference) is clobbered.
3527 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
3528 method to pass dates to the recur_prog expression, it should do so.
3530 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
3531 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
3532 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
3533 configuration values. Probably need a subroutine which decides what to do
3534 based on whether or not we've fetched the user yet, rather than a hash. See
3535 FS::UID and the TODO.
3537 Now that things are transactional should the check in the insert method be
3542 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
3543 L<FS::pkg_svc>, schema.html from the base documentation