4 use base qw( FS::otaker_Mixin FS::cust_main_Mixin FS::location_Mixin
5 FS::m2m_Common FS::option_Common );
6 use vars qw($disable_agentcheck $DEBUG $me);
8 use Scalar::Util qw( blessed );
9 use List::Util qw(max);
11 use Time::Local qw( timelocal timelocal_nocheck );
13 use FS::UID qw( getotaker dbh driver_name );
14 use FS::Misc qw( send_email );
15 use FS::Record qw( qsearch qsearchs fields );
20 use FS::cust_location;
22 use FS::cust_bill_pkg;
23 use FS::cust_pkg_detail;
28 use FS::cust_pkg_reason;
30 use FS::cust_pkg_discount;
35 # need to 'use' these instead of 'require' in sub { cancel, suspend, unsuspend,
37 # because they load configuration by setting FS::UID::callback (see TODO)
43 # for sending cancel emails in sub cancel
47 $me = '[FS::cust_pkg]';
49 $disable_agentcheck = 0;
53 my ( $hashref, $cache ) = @_;
54 #if ( $hashref->{'pkgpart'} ) {
55 if ( $hashref->{'pkg'} ) {
56 # #@{ $self->{'_pkgnum'} } = ();
57 # my $subcache = $cache->subcache('pkgpart', 'part_pkg');
58 # $self->{'_pkgpart'} = $subcache;
59 # #push @{ $self->{'_pkgnum'} },
60 # FS::part_pkg->new_or_cached($hashref, $subcache);
61 $self->{'_pkgpart'} = FS::part_pkg->new($hashref);
63 if ( exists $hashref->{'svcnum'} ) {
64 #@{ $self->{'_pkgnum'} } = ();
65 my $subcache = $cache->subcache('svcnum', 'cust_svc', $hashref->{pkgnum});
66 $self->{'_svcnum'} = $subcache;
67 #push @{ $self->{'_pkgnum'} },
68 FS::cust_svc->new_or_cached($hashref, $subcache) if $hashref->{svcnum};
74 FS::cust_pkg - Object methods for cust_pkg objects
80 $record = new FS::cust_pkg \%hash;
81 $record = new FS::cust_pkg { 'column' => 'value' };
83 $error = $record->insert;
85 $error = $new_record->replace($old_record);
87 $error = $record->delete;
89 $error = $record->check;
91 $error = $record->cancel;
93 $error = $record->suspend;
95 $error = $record->unsuspend;
97 $part_pkg = $record->part_pkg;
99 @labels = $record->labels;
101 $seconds = $record->seconds_since($timestamp);
103 $error = FS::cust_pkg::order( $custnum, \@pkgparts );
104 $error = FS::cust_pkg::order( $custnum, \@pkgparts, \@remove_pkgnums ] );
108 An FS::cust_pkg object represents a customer billing item. FS::cust_pkg
109 inherits from FS::Record. The following fields are currently supported:
115 Primary key (assigned automatically for new billing items)
119 Customer (see L<FS::cust_main>)
123 Billing item definition (see L<FS::part_pkg>)
127 Optional link to package location (see L<FS::location>)
131 date package was ordered (also remains same on changes)
143 date (next bill date)
171 order taker (see L<FS::access_user>)
175 If this field is set to 1, disables the automatic
176 unsuspension of this package when using the B<unsuspendauto> config option.
180 If not set, defaults to 1
184 Date of change from previous package
194 =item change_locationnum
202 Note: setup, last_bill, bill, adjourn, susp, expire, cancel and change_date
203 are specified as UNIX timestamps; see L<perlfunc/"time">. Also see
204 L<Time::Local> and L<Date::Parse> for conversion functions.
212 Create a new billing item. To add the item to the database, see L<"insert">.
216 sub table { 'cust_pkg'; }
217 sub cust_linked { $_[0]->cust_main_custnum; }
218 sub cust_unlinked_msg {
220 "WARNING: can't find cust_main.custnum ". $self->custnum.
221 ' (cust_pkg.pkgnum '. $self->pkgnum. ')';
224 =item insert [ OPTION => VALUE ... ]
226 Adds this billing item to the database ("Orders" the item). If there is an
227 error, returns the error, otherwise returns false.
229 If the additional field I<promo_code> is defined instead of I<pkgpart>, it
230 will be used to look up the package definition and agent restrictions will be
233 If the additional field I<refnum> is defined, an FS::pkg_referral record will
234 be created and inserted. Multiple FS::pkg_referral records can be created by
235 setting I<refnum> to an array reference of refnums or a hash reference with
236 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
237 record will be created corresponding to cust_main.refnum.
239 The following options are available:
245 If set true, supresses any referral credit to a referring customer.
249 cust_pkg_option records will be created
253 a ticket will be added to this customer with this subject
257 an optional queue name for ticket additions
264 my( $self, %options ) = @_;
266 my $error = $self->check_pkgpart;
267 return $error if $error;
269 my $part_pkg = $self->part_pkg;
271 if ( $part_pkg->option('start_1st', 1) && !$self->start_date ) {
272 my ($sec,$min,$hour,$mday,$mon,$year) = (localtime(time) )[0,1,2,3,4,5];
273 $mon += 1 unless $mday == 1;
274 until ( $mon < 12 ) { $mon -= 12; $year++; }
275 $self->start_date( timelocal_nocheck(0,0,0,1,$mon,$year) );
278 foreach my $action ( qw(expire adjourn contract_end) ) {
279 my $months = $part_pkg->option("${action}_months",1);
280 if($months and !$self->$action) {
281 my $start = $self->start_date || $self->setup || time;
282 $self->$action( $part_pkg->add_freq($start, $months) );
286 my $free_days = $part_pkg->option('free_days',1);
287 if ( $free_days && $part_pkg->option('delay_setup',1) ) { #&& !$self->start_date
288 my ($mday,$mon,$year) = (localtime(time) )[3,4,5];
289 #my $start_date = ($self->start_date || timelocal(0,0,0,$mday,$mon,$year)) + 86400 * $free_days;
290 my $start_date = timelocal(0,0,0,$mday,$mon,$year) + 86400 * $free_days;
291 $self->start_date($start_date);
294 $self->order_date(time);
296 local $SIG{HUP} = 'IGNORE';
297 local $SIG{INT} = 'IGNORE';
298 local $SIG{QUIT} = 'IGNORE';
299 local $SIG{TERM} = 'IGNORE';
300 local $SIG{TSTP} = 'IGNORE';
301 local $SIG{PIPE} = 'IGNORE';
303 my $oldAutoCommit = $FS::UID::AutoCommit;
304 local $FS::UID::AutoCommit = 0;
307 $error = $self->SUPER::insert($options{options} ? %{$options{options}} : ());
309 $dbh->rollback if $oldAutoCommit;
313 $self->refnum($self->cust_main->refnum) unless $self->refnum;
314 $self->refnum( [ $self->refnum ] ) unless ref($self->refnum);
315 $self->process_m2m( 'link_table' => 'pkg_referral',
316 'target_table' => 'part_referral',
317 'params' => $self->refnum,
320 if ( $self->discountnum ) {
321 my $error = $self->insert_discount();
323 $dbh->rollback if $oldAutoCommit;
328 #if ( $self->reg_code ) {
329 # my $reg_code = qsearchs('reg_code', { 'code' => $self->reg_code } );
330 # $error = $reg_code->delete;
332 # $dbh->rollback if $oldAutoCommit;
337 my $conf = new FS::Conf;
339 if ( $conf->config('ticket_system') && $options{ticket_subject} ) {
341 #this init stuff is still inefficient, but at least its limited to
342 # the small number (any?) folks using ticket emailing on pkg order
345 # use lib ( "/opt/rt3/local/lib", "/opt/rt3/lib" );
352 use FS::TicketSystem;
353 FS::TicketSystem->init();
355 my $q = new RT::Queue($RT::SystemUser);
356 $q->Load($options{ticket_queue}) if $options{ticket_queue};
357 my $t = new RT::Ticket($RT::SystemUser);
358 my $mime = new MIME::Entity;
359 $mime->build( Type => 'text/plain', Data => $options{ticket_subject} );
360 $t->Create( $options{ticket_queue} ? (Queue => $q) : (),
361 Subject => $options{ticket_subject},
364 $t->AddLink( Type => 'MemberOf',
365 Target => 'freeside://freeside/cust_main/'. $self->custnum,
369 if ($conf->config('welcome_letter') && $self->cust_main->num_pkgs == 1) {
370 my $queue = new FS::queue {
371 'job' => 'FS::cust_main::queueable_print',
373 $error = $queue->insert(
374 'custnum' => $self->custnum,
375 'template' => 'welcome_letter',
379 warn "can't send welcome letter: $error";
384 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
391 This method now works but you probably shouldn't use it.
393 You don't want to delete packages, because there would then be no record
394 the customer ever purchased the package. Instead, see the cancel method and
395 hide cancelled packages.
402 local $SIG{HUP} = 'IGNORE';
403 local $SIG{INT} = 'IGNORE';
404 local $SIG{QUIT} = 'IGNORE';
405 local $SIG{TERM} = 'IGNORE';
406 local $SIG{TSTP} = 'IGNORE';
407 local $SIG{PIPE} = 'IGNORE';
409 my $oldAutoCommit = $FS::UID::AutoCommit;
410 local $FS::UID::AutoCommit = 0;
413 foreach my $cust_pkg_discount ($self->cust_pkg_discount) {
414 my $error = $cust_pkg_discount->delete;
416 $dbh->rollback if $oldAutoCommit;
420 #cust_bill_pkg_discount?
422 foreach my $cust_pkg_detail ($self->cust_pkg_detail) {
423 my $error = $cust_pkg_detail->delete;
425 $dbh->rollback if $oldAutoCommit;
430 foreach my $cust_pkg_reason (
432 'table' => 'cust_pkg_reason',
433 'hashref' => { 'pkgnum' => $self->pkgnum },
437 my $error = $cust_pkg_reason->delete;
439 $dbh->rollback if $oldAutoCommit;
446 my $error = $self->SUPER::delete(@_);
448 $dbh->rollback if $oldAutoCommit;
452 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
458 =item replace [ OLD_RECORD ] [ HASHREF | OPTION => VALUE ... ]
460 Replaces the OLD_RECORD with this one in the database. If there is an error,
461 returns the error, otherwise returns false.
463 Currently, custnum, setup, bill, adjourn, susp, expire, and cancel may be changed.
465 Changing pkgpart may have disasterous effects. See the order subroutine.
467 setup and bill are normally updated by calling the bill method of a customer
468 object (see L<FS::cust_main>).
470 suspend is normally updated by the suspend and unsuspend methods.
472 cancel is normally updated by the cancel method (and also the order subroutine
475 Available options are:
481 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
485 the access_user (see L<FS::access_user>) providing the reason
489 hashref of keys and values - cust_pkg_option records will be created, updated or removed as appopriate
498 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
503 ( ref($_[0]) eq 'HASH' )
507 #return "Can't (yet?) change pkgpart!" if $old->pkgpart != $new->pkgpart;
508 #return "Can't change otaker!" if $old->otaker ne $new->otaker;
511 #return "Can't change setup once it exists!"
512 # if $old->getfield('setup') &&
513 # $old->getfield('setup') != $new->getfield('setup');
515 #some logic for bill, susp, cancel?
517 local($disable_agentcheck) = 1 if $old->pkgpart == $new->pkgpart;
519 local $SIG{HUP} = 'IGNORE';
520 local $SIG{INT} = 'IGNORE';
521 local $SIG{QUIT} = 'IGNORE';
522 local $SIG{TERM} = 'IGNORE';
523 local $SIG{TSTP} = 'IGNORE';
524 local $SIG{PIPE} = 'IGNORE';
526 my $oldAutoCommit = $FS::UID::AutoCommit;
527 local $FS::UID::AutoCommit = 0;
530 foreach my $method ( qw(adjourn expire) ) { # How many reasons?
531 if ($options->{'reason'} && $new->$method && $old->$method ne $new->$method) {
532 my $error = $new->insert_reason(
533 'reason' => $options->{'reason'},
534 'date' => $new->$method,
536 'reason_otaker' => $options->{'reason_otaker'},
539 dbh->rollback if $oldAutoCommit;
540 return "Error inserting cust_pkg_reason: $error";
545 #save off and freeze RADIUS attributes for any associated svc_acct records
547 if ( $old->part_pkg->is_prepaid || $new->part_pkg->is_prepaid ) {
549 #also check for specific exports?
550 # to avoid spurious modify export events
551 @svc_acct = map { $_->svc_x }
552 grep { $_->part_svc->svcdb eq 'svc_acct' }
555 $_->snapshot foreach @svc_acct;
559 my $error = $new->SUPER::replace($old,
560 $options->{options} ? $options->{options} : ()
563 $dbh->rollback if $oldAutoCommit;
567 #for prepaid packages,
568 #trigger export of new RADIUS Expiration attribute when cust_pkg.bill changes
569 foreach my $old_svc_acct ( @svc_acct ) {
570 my $new_svc_acct = new FS::svc_acct { $old_svc_acct->hash };
572 $new_svc_acct->replace( $old_svc_acct,
573 'depend_jobnum' => $options->{depend_jobnum},
576 $dbh->rollback if $oldAutoCommit;
581 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
588 Checks all fields to make sure this is a valid billing item. If there is an
589 error, returns the error, otherwise returns false. Called by the insert and
597 $self->locationnum('') if !$self->locationnum || $self->locationnum == -1;
600 $self->ut_numbern('pkgnum')
601 || $self->ut_foreign_key('custnum', 'cust_main', 'custnum')
602 || $self->ut_numbern('pkgpart')
603 || $self->check_pkgpart
604 || $self->ut_foreign_keyn('locationnum', 'cust_location', 'locationnum')
605 || $self->ut_numbern('start_date')
606 || $self->ut_numbern('setup')
607 || $self->ut_numbern('bill')
608 || $self->ut_numbern('susp')
609 || $self->ut_numbern('cancel')
610 || $self->ut_numbern('adjourn')
611 || $self->ut_numbern('resume')
612 || $self->ut_numbern('expire')
613 || $self->ut_numbern('dundate')
614 || $self->ut_enum('no_auto', [ '', 'Y' ])
615 || $self->ut_enum('waive_setup', [ '', 'Y' ])
616 || $self->ut_numbern('agent_pkgid')
617 || $self->ut_enum('recur_show_zero', [ '', 'Y', 'N', ])
618 || $self->ut_enum('setup_show_zero', [ '', 'Y', 'N', ])
620 return $error if $error;
622 return "A package with both start date (future start) and setup date (already started) will never bill"
623 if $self->start_date && $self->setup;
625 return "A future unsuspend date can only be set for a package with a suspend date"
626 if $self->resume and !$self->susp and !$self->adjourn;
628 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
630 if ( $self->dbdef_table->column('manual_flag') ) {
631 $self->manual_flag('') if $self->manual_flag eq ' ';
632 $self->manual_flag =~ /^([01]?)$/
633 or return "Illegal manual_flag ". $self->manual_flag;
634 $self->manual_flag($1);
647 my $error = $self->ut_numbern('pkgpart');
648 return $error if $error;
650 if ( $self->reg_code ) {
652 unless ( grep { $self->pkgpart == $_->pkgpart }
653 map { $_->reg_code_pkg }
654 qsearchs( 'reg_code', { 'code' => $self->reg_code,
655 'agentnum' => $self->cust_main->agentnum })
657 return "Unknown registration code";
660 } elsif ( $self->promo_code ) {
663 qsearchs('part_pkg', {
664 'pkgpart' => $self->pkgpart,
665 'promo_code' => { op=>'ILIKE', value=>$self->promo_code },
667 return 'Unknown promotional code' unless $promo_part_pkg;
671 unless ( $disable_agentcheck ) {
673 qsearchs( 'agent', { 'agentnum' => $self->cust_main->agentnum } );
674 return "agent ". $agent->agentnum. ':'. $agent->agent.
675 " can't purchase pkgpart ". $self->pkgpart
676 unless $agent->pkgpart_hashref->{ $self->pkgpart }
677 || $agent->agentnum == $self->part_pkg->agentnum;
680 $error = $self->ut_foreign_key('pkgpart', 'part_pkg', 'pkgpart' );
681 return $error if $error;
689 =item cancel [ OPTION => VALUE ... ]
691 Cancels and removes all services (see L<FS::cust_svc> and L<FS::part_svc>)
692 in this package, then cancels the package itself (sets the cancel field to
695 Available options are:
699 =item quiet - can be set true to supress email cancellation notices.
701 =item time - can be set to cancel the package based on a specific future or
702 historical date. Using time ensures that the remaining amount is calculated
703 correctly. Note however that this is an immediate cancel and just changes
704 the date. You are PROBABLY looking to expire the account instead of using
707 =item reason - can be set to a cancellation reason (see L<FS:reason>),
708 either a reasonnum of an existing reason, or passing a hashref will create
709 a new reason. The hashref should have the following keys: typenum - Reason
710 type (see L<FS::reason_type>, reason - Text of the new reason.
712 =item date - can be set to a unix style timestamp to specify when to
715 =item nobill - can be set true to skip billing if it might otherwise be done.
717 =item unused_credit - can be set to 1 to credit the remaining time, or 0 to
718 not credit it. This must be set (by change()) when changing the package
719 to a different pkgpart or location, and probably shouldn't be in any other
720 case. If it's not set, the 'unused_credit_cancel' part_pkg option will
725 If there is an error, returns the error, otherwise returns false.
730 my( $self, %options ) = @_;
733 my $conf = new FS::Conf;
735 warn "cust_pkg::cancel called with options".
736 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
739 local $SIG{HUP} = 'IGNORE';
740 local $SIG{INT} = 'IGNORE';
741 local $SIG{QUIT} = 'IGNORE';
742 local $SIG{TERM} = 'IGNORE';
743 local $SIG{TSTP} = 'IGNORE';
744 local $SIG{PIPE} = 'IGNORE';
746 my $oldAutoCommit = $FS::UID::AutoCommit;
747 local $FS::UID::AutoCommit = 0;
750 my $old = $self->select_for_update;
752 if ( $old->get('cancel') || $self->get('cancel') ) {
753 dbh->rollback if $oldAutoCommit;
754 return ""; # no error
757 # XXX possibly set cancel_time to the expire date?
758 my $cancel_time = $options{'time'} || time;
759 my $date = $options{'date'} if $options{'date'}; # expire/cancel later
760 $date = '' if ($date && $date <= $cancel_time); # complain instead?
762 #race condition: usage could be ongoing until unprovisioned
763 #resolved by performing a change package instead (which unprovisions) and
765 if ( !$options{nobill} && !$date ) {
766 # && $conf->exists('bill_usage_on_cancel') ) { #calc_cancel checks this
767 my $copy = $self->new({$self->hash});
769 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
771 'time' => $cancel_time );
772 warn "Error billing during cancel, custnum ".
773 #$self->cust_main->custnum. ": $error"
778 if ( $options{'reason'} ) {
779 $error = $self->insert_reason( 'reason' => $options{'reason'},
780 'action' => $date ? 'expire' : 'cancel',
781 'date' => $date ? $date : $cancel_time,
782 'reason_otaker' => $options{'reason_otaker'},
785 dbh->rollback if $oldAutoCommit;
786 return "Error inserting cust_pkg_reason: $error";
790 my %svc_cancel_opt = ();
791 $svc_cancel_opt{'date'} = $date if $date;
792 foreach my $cust_svc (
795 sort { $a->[1] <=> $b->[1] }
796 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; }
797 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
799 my $part_svc = $cust_svc->part_svc;
800 next if ( defined($part_svc) and $part_svc->preserve );
801 my $error = $cust_svc->cancel( %svc_cancel_opt );
804 $dbh->rollback if $oldAutoCommit;
805 return 'Error '. ($svc_cancel_opt{'date'} ? 'expiring' : 'canceling' ).
811 # credit remaining time if appropriate
813 if ( exists($options{'unused_credit'}) ) {
814 $do_credit = $options{'unused_credit'};
817 $do_credit = $self->part_pkg->option('unused_credit_cancel', 1);
820 my $error = $self->credit_remaining('cancel', $cancel_time);
822 $dbh->rollback if $oldAutoCommit;
829 my %hash = $self->hash;
830 $date ? ($hash{'expire'} = $date) : ($hash{'cancel'} = $cancel_time);
831 my $new = new FS::cust_pkg ( \%hash );
832 $error = $new->replace( $self, options => { $self->options } );
834 $dbh->rollback if $oldAutoCommit;
838 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
839 return '' if $date; #no errors
841 my @invoicing_list = grep { $_ !~ /^(POST|FAX)$/ } $self->cust_main->invoicing_list;
842 if ( !$options{'quiet'} &&
843 $conf->exists('emailcancel', $self->cust_main->agentnum) &&
845 my $msgnum = $conf->config('cancel_msgnum', $self->cust_main->agentnum);
848 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum });
849 $error = $msg_template->send( 'cust_main' => $self->cust_main,
854 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
855 'to' => \@invoicing_list,
856 'subject' => ( $conf->config('cancelsubject') || 'Cancellation Notice' ),
857 'body' => [ map "$_\n", $conf->config('cancelmessage') ],
860 #should this do something on errors?
867 =item cancel_if_expired [ NOW_TIMESTAMP ]
869 Cancels this package if its expire date has been reached.
873 sub cancel_if_expired {
875 my $time = shift || time;
876 return '' unless $self->expire && $self->expire <= $time;
877 my $error = $self->cancel;
879 return "Error cancelling expired pkg ". $self->pkgnum. " for custnum ".
880 $self->custnum. ": $error";
887 "Un-cancels" this package: Orders a new package with the same custnum, pkgpart,
888 locationnum, (other fields?). Attempts to re-provision cancelled services
889 using history information (errors at this stage are not fatal).
891 cust_pkg: pass a scalar reference, will be filled in with the new cust_pkg object
893 svc_fatal: service provisioning errors are fatal
895 svc_errors: pass an array reference, will be filled in with any provisioning errors
900 my( $self, %options ) = @_;
902 #in case you try do do $uncancel-date = $cust_pkg->uncacel
903 return '' unless $self->get('cancel');
909 local $SIG{HUP} = 'IGNORE';
910 local $SIG{INT} = 'IGNORE';
911 local $SIG{QUIT} = 'IGNORE';
912 local $SIG{TERM} = 'IGNORE';
913 local $SIG{TSTP} = 'IGNORE';
914 local $SIG{PIPE} = 'IGNORE';
916 my $oldAutoCommit = $FS::UID::AutoCommit;
917 local $FS::UID::AutoCommit = 0;
921 # insert the new package
924 my $cust_pkg = new FS::cust_pkg {
925 last_bill => ( $options{'last_bill'} || $self->get('last_bill') ),
926 bill => ( $options{'bill'} || $self->get('bill') ),
928 uncancel_pkgnum => $self->pkgnum,
929 map { $_ => $self->get($_) } qw(
930 custnum pkgpart locationnum
932 susp adjourn resume expire start_date contract_end dundate
933 change_date change_pkgpart change_locationnum
934 manual_flag no_auto quantity agent_pkgid recur_show_zero setup_show_zero
938 my $error = $cust_pkg->insert(
939 'change' => 1, #supresses any referral credit to a referring customer
942 $dbh->rollback if $oldAutoCommit;
950 #find historical services within this timeframe before the package cancel
951 # (incompatible with "time" option to cust_pkg->cancel?)
952 my $fuzz = 2 * 60; #2 minutes? too much? (might catch separate unprovision)
953 # too little? (unprovisioing export delay?)
954 my($end, $start) = ( $self->get('cancel'), $self->get('cancel') - $fuzz );
955 my @h_cust_svc = $self->h_cust_svc( $end, $start );
958 foreach my $h_cust_svc (@h_cust_svc) {
959 my $h_svc_x = $h_cust_svc->h_svc_x( $end, $start );
960 #next unless $h_svc_x; #should this happen?
961 (my $table = $h_svc_x->table) =~ s/^h_//;
962 require "FS/$table.pm";
963 my $class = "FS::$table";
964 my $svc_x = $class->new( {
965 'pkgnum' => $cust_pkg->pkgnum,
966 'svcpart' => $h_cust_svc->svcpart,
967 map { $_ => $h_svc_x->get($_) } fields($table)
971 if ( $h_svc_x->isa('FS::h_svc_Radius_Mixin') ) {
972 $svc_x->usergroup( [ $h_svc_x->h_usergroup($end, $start) ] );
975 my $svc_error = $svc_x->insert;
977 if ( $options{svc_fatal} ) {
978 $dbh->rollback if $oldAutoCommit;
981 push @svc_errors, $svc_error;
982 # is this necessary? svc_Common::insert already deletes the
983 # cust_svc if inserting svc_x fails.
984 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svc_x->svcnum });
986 my $cs_error = $cust_svc->delete;
988 $dbh->rollback if $oldAutoCommit;
994 } #foreach $h_cust_svc
996 #these are pretty rare, but should handle them
997 # - dsl_device (mac addresses)
998 # - phone_device (mac addresses)
999 # - dsl_note (ikano notes)
1000 # - domain_record (i.e. restore DNS information w/domains)
1001 # - inventory_item(?) (inventory w/un-cancelling service?)
1002 # - nas (svc_broaband nas stuff)
1003 #this stuff is unused in the wild afaik
1004 # - mailinglistmember
1006 # - svc_domain.parent_svcnum?
1007 # - acct_snarf (ancient mail fetching config)
1008 # - cgp_rule (communigate)
1009 # - cust_svc_option (used by our Tron stuff)
1010 # - acct_rt_transaction (used by our time worked stuff)
1013 # also move over any services that didn't unprovision at cancellation
1016 foreach my $cust_svc ( qsearch('cust_svc', { pkgnum => $self->pkgnum } ) ) {
1017 $cust_svc->pkgnum( $cust_pkg->pkgnum );
1018 my $error = $cust_svc->replace;
1020 $dbh->rollback if $oldAutoCommit;
1029 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1031 ${ $options{cust_pkg} } = $cust_pkg if ref($options{cust_pkg});
1032 @{ $options{svc_errors} } = @svc_errors if ref($options{svc_errors});
1039 Cancels any pending expiration (sets the expire field to null).
1041 If there is an error, returns the error, otherwise returns false.
1046 my( $self, %options ) = @_;
1049 local $SIG{HUP} = 'IGNORE';
1050 local $SIG{INT} = 'IGNORE';
1051 local $SIG{QUIT} = 'IGNORE';
1052 local $SIG{TERM} = 'IGNORE';
1053 local $SIG{TSTP} = 'IGNORE';
1054 local $SIG{PIPE} = 'IGNORE';
1056 my $oldAutoCommit = $FS::UID::AutoCommit;
1057 local $FS::UID::AutoCommit = 0;
1060 my $old = $self->select_for_update;
1062 my $pkgnum = $old->pkgnum;
1063 if ( $old->get('cancel') || $self->get('cancel') ) {
1064 dbh->rollback if $oldAutoCommit;
1065 return "Can't unexpire cancelled package $pkgnum";
1066 # or at least it's pointless
1069 unless ( $old->get('expire') && $self->get('expire') ) {
1070 dbh->rollback if $oldAutoCommit;
1071 return ""; # no error
1074 my %hash = $self->hash;
1075 $hash{'expire'} = '';
1076 my $new = new FS::cust_pkg ( \%hash );
1077 $error = $new->replace( $self, options => { $self->options } );
1079 $dbh->rollback if $oldAutoCommit;
1083 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1089 =item suspend [ OPTION => VALUE ... ]
1091 Suspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1092 package, then suspends the package itself (sets the susp field to now).
1094 Available options are:
1098 =item reason - can be set to a cancellation reason (see L<FS:reason>),
1099 either a reasonnum of an existing reason, or passing a hashref will create
1100 a new reason. The hashref should have the following keys:
1101 - typenum - Reason type (see L<FS::reason_type>
1102 - reason - Text of the new reason.
1104 =item date - can be set to a unix style timestamp to specify when to
1107 =item time - can be set to override the current time, for calculation
1108 of final invoices or unused-time credits
1110 =item resume_date - can be set to a time when the package should be
1111 unsuspended. This may be more convenient than calling C<unsuspend()>
1116 If there is an error, returns the error, otherwise returns false.
1121 my( $self, %options ) = @_;
1124 local $SIG{HUP} = 'IGNORE';
1125 local $SIG{INT} = 'IGNORE';
1126 local $SIG{QUIT} = 'IGNORE';
1127 local $SIG{TERM} = 'IGNORE';
1128 local $SIG{TSTP} = 'IGNORE';
1129 local $SIG{PIPE} = 'IGNORE';
1131 my $oldAutoCommit = $FS::UID::AutoCommit;
1132 local $FS::UID::AutoCommit = 0;
1135 my $old = $self->select_for_update;
1137 my $pkgnum = $old->pkgnum;
1138 if ( $old->get('cancel') || $self->get('cancel') ) {
1139 dbh->rollback if $oldAutoCommit;
1140 return "Can't suspend cancelled package $pkgnum";
1143 if ( $old->get('susp') || $self->get('susp') ) {
1144 dbh->rollback if $oldAutoCommit;
1145 return ""; # no error # complain on adjourn?
1148 my $suspend_time = $options{'time'} || time;
1149 my $date = $options{date} if $options{date}; # adjourn/suspend later
1150 $date = '' if ($date && $date <= $suspend_time); # complain instead?
1152 if ( $date && $old->get('expire') && $old->get('expire') < $date ) {
1153 dbh->rollback if $oldAutoCommit;
1154 return "Package $pkgnum expires before it would be suspended.";
1157 # some false laziness with sub cancel
1158 if ( !$options{nobill} && !$date &&
1159 $self->part_pkg->option('bill_suspend_as_cancel',1) ) {
1160 # kind of a kludge--'bill_suspend_as_cancel' to avoid having to
1161 # make the entire cust_main->bill path recognize 'suspend' and
1162 # 'cancel' separately.
1163 warn "Billing $pkgnum on suspension (at $suspend_time)\n" if $DEBUG;
1164 my $copy = $self->new({$self->hash});
1166 $copy->cust_main->bill( 'pkg_list' => [ $copy ],
1168 'time' => $suspend_time );
1169 warn "Error billing during suspend, custnum ".
1170 #$self->cust_main->custnum. ": $error"
1175 if ( $options{'reason'} ) {
1176 $error = $self->insert_reason( 'reason' => $options{'reason'},
1177 'action' => $date ? 'adjourn' : 'suspend',
1178 'date' => $date ? $date : $suspend_time,
1179 'reason_otaker' => $options{'reason_otaker'},
1182 dbh->rollback if $oldAutoCommit;
1183 return "Error inserting cust_pkg_reason: $error";
1187 my %hash = $self->hash;
1189 $hash{'adjourn'} = $date;
1191 $hash{'susp'} = $suspend_time;
1194 my $resume_date = $options{'resume_date'} || 0;
1195 if ( $resume_date > ($date || $suspend_time) ) {
1196 $hash{'resume'} = $resume_date;
1199 $options{options} ||= {};
1201 my $new = new FS::cust_pkg ( \%hash );
1202 $error = $new->replace( $self, options => { $self->options,
1203 %{ $options{options} },
1207 $dbh->rollback if $oldAutoCommit;
1212 # credit remaining time if appropriate
1213 if ( $self->part_pkg->option('unused_credit_suspend', 1) ) {
1214 my $error = $self->credit_remaining('suspend', $suspend_time);
1216 $dbh->rollback if $oldAutoCommit;
1223 foreach my $cust_svc (
1224 qsearch( 'cust_svc', { 'pkgnum' => $self->pkgnum } )
1226 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1228 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1229 $dbh->rollback if $oldAutoCommit;
1230 return "Illegal svcdb value in part_svc!";
1233 require "FS/$svcdb.pm";
1235 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1237 $error = $svc->suspend;
1239 $dbh->rollback if $oldAutoCommit;
1242 my( $label, $value ) = $cust_svc->label;
1243 push @labels, "$label: $value";
1247 my $conf = new FS::Conf;
1248 if ( $conf->config('suspend_email_admin') ) {
1250 my $error = send_email(
1251 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1252 #invoice_from ??? well as good as any
1253 'to' => $conf->config('suspend_email_admin'),
1254 'subject' => 'FREESIDE NOTIFICATION: Customer package suspended',
1256 "This is an automatic message from your Freeside installation\n",
1257 "informing you that the following customer package has been suspended:\n",
1259 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1260 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1261 ( map { "Service : $_\n" } @labels ),
1266 warn "WARNING: can't send suspension admin email (suspending anyway): ".
1274 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1279 =item credit_remaining MODE TIME
1281 Generate a credit for this package for the time remaining in the current
1282 billing period. MODE is either "suspend" or "cancel" (determines the
1283 credit type). TIME is the time of suspension/cancellation. Both arguments
1288 sub credit_remaining {
1289 # Add a credit for remaining service
1290 my ($self, $mode, $time) = @_;
1291 die 'credit_remaining requires suspend or cancel'
1292 unless $mode eq 'suspend' or $mode eq 'cancel';
1293 die 'no suspend/cancel time' unless $time > 0;
1295 my $conf = FS::Conf->new;
1296 my $reason_type = $conf->config($mode.'_credit_type');
1298 my $last_bill = $self->getfield('last_bill') || 0;
1299 my $next_bill = $self->getfield('bill') || 0;
1300 if ( $last_bill > 0 # the package has been billed
1301 and $next_bill > 0 # the package has a next bill date
1302 and $next_bill >= $time # which is in the future
1304 my $remaining_value = $self->calc_remain('time' => $time);
1305 if ( $remaining_value > 0 ) {
1306 warn "Crediting for $remaining_value on package ".$self->pkgnum."\n"
1308 my $error = $self->cust_main->credit(
1310 'Credit for unused time on '. $self->part_pkg->pkg,
1311 'reason_type' => $reason_type,
1313 return "Error crediting customer \$$remaining_value for unused time".
1314 " on ". $self->part_pkg->pkg. ": $error"
1316 } #if $remaining_value
1317 } #if $last_bill, etc.
1321 =item unsuspend [ OPTION => VALUE ... ]
1323 Unsuspends all services (see L<FS::cust_svc> and L<FS::part_svc>) in this
1324 package, then unsuspends the package itself (clears the susp field and the
1325 adjourn field if it is in the past). If the suspend reason includes an
1326 unsuspension package, that package will be ordered.
1328 Available options are:
1334 Can be set to a date to unsuspend the package in the future (the 'resume'
1337 =item adjust_next_bill
1339 Can be set true to adjust the next bill date forward by
1340 the amount of time the account was inactive. This was set true by default
1341 since 1.4.2 and 1.5.0pre6; however, starting with 1.7.0 this needs to be
1342 explicitly requested. Price plans for which this makes sense (anniversary-date
1343 based than prorate or subscription) could have an option to enable this
1348 If there is an error, returns the error, otherwise returns false.
1353 my( $self, %opt ) = @_;
1356 local $SIG{HUP} = 'IGNORE';
1357 local $SIG{INT} = 'IGNORE';
1358 local $SIG{QUIT} = 'IGNORE';
1359 local $SIG{TERM} = 'IGNORE';
1360 local $SIG{TSTP} = 'IGNORE';
1361 local $SIG{PIPE} = 'IGNORE';
1363 my $oldAutoCommit = $FS::UID::AutoCommit;
1364 local $FS::UID::AutoCommit = 0;
1367 my $old = $self->select_for_update;
1369 my $pkgnum = $old->pkgnum;
1370 if ( $old->get('cancel') || $self->get('cancel') ) {
1371 $dbh->rollback if $oldAutoCommit;
1372 return "Can't unsuspend cancelled package $pkgnum";
1375 unless ( $old->get('susp') && $self->get('susp') ) {
1376 $dbh->rollback if $oldAutoCommit;
1377 return ""; # no error # complain instead?
1380 my $date = $opt{'date'};
1381 if ( $date and $date > time ) { # return an error if $date <= time?
1383 if ( $old->get('expire') && $old->get('expire') < $date ) {
1384 $dbh->rollback if $oldAutoCommit;
1385 return "Package $pkgnum expires before it would be unsuspended.";
1388 my $new = new FS::cust_pkg { $self->hash };
1389 $new->set('resume', $date);
1390 $error = $new->replace($self, options => $self->options);
1393 $dbh->rollback if $oldAutoCommit;
1397 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1405 foreach my $cust_svc (
1406 qsearch('cust_svc',{'pkgnum'=> $self->pkgnum } )
1408 my $part_svc = qsearchs( 'part_svc', { 'svcpart' => $cust_svc->svcpart } );
1410 $part_svc->svcdb =~ /^([\w\-]+)$/ or do {
1411 $dbh->rollback if $oldAutoCommit;
1412 return "Illegal svcdb value in part_svc!";
1415 require "FS/$svcdb.pm";
1417 my $svc = qsearchs( $svcdb, { 'svcnum' => $cust_svc->svcnum } );
1419 $error = $svc->unsuspend;
1421 $dbh->rollback if $oldAutoCommit;
1424 my( $label, $value ) = $cust_svc->label;
1425 push @labels, "$label: $value";
1430 my $cust_pkg_reason = $self->last_cust_pkg_reason('susp');
1431 my $reason = $cust_pkg_reason ? $cust_pkg_reason->reason : '';
1433 my %hash = $self->hash;
1434 my $inactive = time - $hash{'susp'};
1436 my $conf = new FS::Conf;
1438 if ( $inactive > 0 &&
1439 ( $hash{'bill'} || $hash{'setup'} ) &&
1440 ( $opt{'adjust_next_bill'} ||
1441 $conf->exists('unsuspend-always_adjust_next_bill_date') ||
1442 $self->part_pkg->option('unsuspend_adjust_bill', 1) )
1445 $hash{'bill'} = ( $hash{'bill'} || $hash{'setup'} ) + $inactive;
1450 $hash{'adjourn'} = '' if $hash{'adjourn'} and $hash{'adjourn'} < time;
1451 $hash{'resume'} = '' if !$hash{'adjourn'};
1452 my $new = new FS::cust_pkg ( \%hash );
1453 $error = $new->replace( $self, options => { $self->options } );
1455 $dbh->rollback if $oldAutoCommit;
1461 if ( $reason && $reason->unsuspend_pkgpart ) {
1462 my $part_pkg = FS::part_pkg->by_key($reason->unsuspend_pkgpart)
1463 or $error = "Unsuspend package definition ".$reason->unsuspend_pkgpart.
1465 my $start_date = $self->cust_main->next_bill_date
1466 if $reason->unsuspend_hold;
1469 $unsusp_pkg = FS::cust_pkg->new({
1470 'custnum' => $self->custnum,
1471 'pkgpart' => $reason->unsuspend_pkgpart,
1472 'start_date' => $start_date,
1473 'locationnum' => $self->locationnum,
1474 # discount? probably not...
1477 $error ||= $self->cust_main->order_pkg( 'cust_pkg' => $unsusp_pkg );
1481 $dbh->rollback if $oldAutoCommit;
1486 if ( $conf->config('unsuspend_email_admin') ) {
1488 my $error = send_email(
1489 'from' => $conf->config('invoice_from', $self->cust_main->agentnum),
1490 #invoice_from ??? well as good as any
1491 'to' => $conf->config('unsuspend_email_admin'),
1492 'subject' => 'FREESIDE NOTIFICATION: Customer package unsuspended', 'body' => [
1493 "This is an automatic message from your Freeside installation\n",
1494 "informing you that the following customer package has been unsuspended:\n",
1496 'Customer: #'. $self->custnum. ' '. $self->cust_main->name. "\n",
1497 'Package : #'. $self->pkgnum. " (". $self->part_pkg->pkg_comment. ")\n",
1498 ( map { "Service : $_\n" } @labels ),
1500 "An unsuspension fee was charged: ".
1501 $unsusp_pkg->part_pkg->pkg_comment."\n"
1508 warn "WARNING: can't send unsuspension admin email (unsuspending anyway): ".
1514 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1521 Cancels any pending suspension (sets the adjourn field to null).
1523 If there is an error, returns the error, otherwise returns false.
1528 my( $self, %options ) = @_;
1531 local $SIG{HUP} = 'IGNORE';
1532 local $SIG{INT} = 'IGNORE';
1533 local $SIG{QUIT} = 'IGNORE';
1534 local $SIG{TERM} = 'IGNORE';
1535 local $SIG{TSTP} = 'IGNORE';
1536 local $SIG{PIPE} = 'IGNORE';
1538 my $oldAutoCommit = $FS::UID::AutoCommit;
1539 local $FS::UID::AutoCommit = 0;
1542 my $old = $self->select_for_update;
1544 my $pkgnum = $old->pkgnum;
1545 if ( $old->get('cancel') || $self->get('cancel') ) {
1546 dbh->rollback if $oldAutoCommit;
1547 return "Can't unadjourn cancelled package $pkgnum";
1548 # or at least it's pointless
1551 if ( $old->get('susp') || $self->get('susp') ) {
1552 dbh->rollback if $oldAutoCommit;
1553 return "Can't unadjourn suspended package $pkgnum";
1554 # perhaps this is arbitrary
1557 unless ( $old->get('adjourn') && $self->get('adjourn') ) {
1558 dbh->rollback if $oldAutoCommit;
1559 return ""; # no error
1562 my %hash = $self->hash;
1563 $hash{'adjourn'} = '';
1564 $hash{'resume'} = '';
1565 my $new = new FS::cust_pkg ( \%hash );
1566 $error = $new->replace( $self, options => { $self->options } );
1568 $dbh->rollback if $oldAutoCommit;
1572 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1579 =item change HASHREF | OPTION => VALUE ...
1581 Changes this package: cancels it and creates a new one, with a different
1582 pkgpart or locationnum or both. All services are transferred to the new
1583 package (no change will be made if this is not possible).
1585 Options may be passed as a list of key/value pairs or as a hash reference.
1592 New locationnum, to change the location for this package.
1596 New FS::cust_location object, to create a new location and assign it
1601 New pkgpart (see L<FS::part_pkg>).
1605 New refnum (see L<FS::part_referral>).
1609 Set to true to transfer billing dates (start_date, setup, last_bill, bill,
1610 susp, adjourn, cancel, expire, and contract_end) to the new package.
1614 At least one of locationnum, cust_location, pkgpart, refnum must be specified
1615 (otherwise, what's the point?)
1617 Returns either the new FS::cust_pkg object or a scalar error.
1621 my $err_or_new_cust_pkg = $old_cust_pkg->change
1625 #some false laziness w/order
1628 my $opt = ref($_[0]) ? shift : { @_ };
1630 # my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
1633 my $conf = new FS::Conf;
1635 # Transactionize this whole mess
1636 local $SIG{HUP} = 'IGNORE';
1637 local $SIG{INT} = 'IGNORE';
1638 local $SIG{QUIT} = 'IGNORE';
1639 local $SIG{TERM} = 'IGNORE';
1640 local $SIG{TSTP} = 'IGNORE';
1641 local $SIG{PIPE} = 'IGNORE';
1643 my $oldAutoCommit = $FS::UID::AutoCommit;
1644 local $FS::UID::AutoCommit = 0;
1653 #$hash{$_} = $self->$_() foreach qw( last_bill bill );
1655 #$hash{$_} = $self->$_() foreach qw( setup );
1657 $hash{'setup'} = $time if $self->setup;
1659 $hash{'change_date'} = $time;
1660 $hash{"change_$_"} = $self->$_()
1661 foreach qw( pkgnum pkgpart locationnum );
1663 if ( $opt->{'cust_location'} &&
1664 ( ! $opt->{'locationnum'} || $opt->{'locationnum'} == -1 ) ) {
1665 $error = $opt->{'cust_location'}->insert;
1667 $dbh->rollback if $oldAutoCommit;
1668 return "inserting cust_location (transaction rolled back): $error";
1670 $opt->{'locationnum'} = $opt->{'cust_location'}->locationnum;
1673 my $unused_credit = 0;
1674 my $keep_dates = $opt->{'keep_dates'};
1675 # Special case. If the pkgpart is changing, and the customer is
1676 # going to be credited for remaining time, don't keep setup, bill,
1677 # or last_bill dates, and DO pass the flag to cancel() to credit
1679 if ( $opt->{'pkgpart'} and $opt->{'pkgpart'} != $self->pkgpart ) {
1681 $unused_credit = 1 if $self->part_pkg->option('unused_credit_change', 1);
1682 $hash{$_} = '' foreach qw(setup bill last_bill);
1685 if ( $keep_dates ) {
1686 foreach my $date ( qw(setup bill last_bill susp adjourn cancel expire
1687 resume start_date contract_end ) ) {
1688 $hash{$date} = $self->getfield($date);
1691 # allow $opt->{'locationnum'} = '' to specifically set it to null
1692 # (i.e. customer default location)
1693 $opt->{'locationnum'} = $self->locationnum if !exists($opt->{'locationnum'});
1695 # Create the new package.
1696 my $cust_pkg = new FS::cust_pkg {
1697 custnum => $self->custnum,
1698 pkgpart => ( $opt->{'pkgpart'} || $self->pkgpart ),
1699 refnum => ( $opt->{'refnum'} || $self->refnum ),
1700 locationnum => ( $opt->{'locationnum'} ),
1704 $error = $cust_pkg->insert( 'change' => 1 );
1706 $dbh->rollback if $oldAutoCommit;
1710 # Transfer services and cancel old package.
1712 $error = $self->transfer($cust_pkg);
1713 if ($error and $error == 0) {
1714 # $old_pkg->transfer failed.
1715 $dbh->rollback if $oldAutoCommit;
1719 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
1720 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
1721 $error = $self->transfer($cust_pkg, 'change_svcpart'=>1 );
1722 if ($error and $error == 0) {
1723 # $old_pkg->transfer failed.
1724 $dbh->rollback if $oldAutoCommit;
1730 # Transfers were successful, but we still had services left on the old
1731 # package. We can't change the package under this circumstances, so abort.
1732 $dbh->rollback if $oldAutoCommit;
1733 return "Unable to transfer all services from package ". $self->pkgnum;
1736 #reset usage if changing pkgpart
1737 # AND usage rollover is off (otherwise adds twice, now and at package bill)
1738 if ($self->pkgpart != $cust_pkg->pkgpart) {
1739 my $part_pkg = $cust_pkg->part_pkg;
1740 $error = $part_pkg->reset_usage($cust_pkg, $part_pkg->is_prepaid
1744 if $part_pkg->can('reset_usage') && ! $part_pkg->option('usage_rollover',1);
1747 $dbh->rollback if $oldAutoCommit;
1748 return "Error setting usage values: $error";
1752 #Good to go, cancel old package. Notify 'cancel' of whether to credit
1754 #Don't allow billing the package (preceding period packages and/or
1755 #outstanding usage) if we are keeping dates (i.e. location changing),
1756 #because the new package will be billed for the same date range.
1757 $error = $self->cancel(
1759 unused_credit => $unused_credit,
1760 nobill => $keep_dates
1763 $dbh->rollback if $oldAutoCommit;
1767 if ( $conf->exists('cust_pkg-change_pkgpart-bill_now') ) {
1769 my $error = $cust_pkg->cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1771 $dbh->rollback if $oldAutoCommit;
1776 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1782 use Storable 'thaw';
1784 sub process_bulk_cust_pkg {
1786 my $param = thaw(decode_base64(shift));
1787 warn Dumper($param) if $DEBUG;
1789 my $old_part_pkg = qsearchs('part_pkg',
1790 { pkgpart => $param->{'old_pkgpart'} });
1791 my $new_part_pkg = qsearchs('part_pkg',
1792 { pkgpart => $param->{'new_pkgpart'} });
1793 die "Must select a new package type\n" unless $new_part_pkg;
1794 #my $keep_dates = $param->{'keep_dates'} || 0;
1795 my $keep_dates = 1; # there is no good reason to turn this off
1797 local $SIG{HUP} = 'IGNORE';
1798 local $SIG{INT} = 'IGNORE';
1799 local $SIG{QUIT} = 'IGNORE';
1800 local $SIG{TERM} = 'IGNORE';
1801 local $SIG{TSTP} = 'IGNORE';
1802 local $SIG{PIPE} = 'IGNORE';
1804 my $oldAutoCommit = $FS::UID::AutoCommit;
1805 local $FS::UID::AutoCommit = 0;
1808 my @cust_pkgs = qsearch('cust_pkg', { 'pkgpart' => $param->{'old_pkgpart'} } );
1811 foreach my $old_cust_pkg ( @cust_pkgs ) {
1813 $job->update_statustext(int(100*$i/(scalar @cust_pkgs)));
1814 if ( $old_cust_pkg->getfield('cancel') ) {
1815 warn '[process_bulk_cust_pkg ] skipping canceled pkgnum '.
1816 $old_cust_pkg->pkgnum."\n"
1820 warn '[process_bulk_cust_pkg] changing pkgnum '.$old_cust_pkg->pkgnum."\n"
1822 my $error = $old_cust_pkg->change(
1823 'pkgpart' => $param->{'new_pkgpart'},
1824 'keep_dates' => $keep_dates
1826 if ( !ref($error) ) { # change returns the cust_pkg on success
1828 die "Error changing pkgnum ".$old_cust_pkg->pkgnum.": '$error'\n";
1831 $dbh->commit if $oldAutoCommit;
1837 Returns the last bill date, or if there is no last bill date, the setup date.
1838 Useful for billing metered services.
1844 return $self->setfield('last_bill', $_[0]) if @_;
1845 return $self->getfield('last_bill') if $self->getfield('last_bill');
1846 my $cust_bill_pkg = qsearchs('cust_bill_pkg', { 'pkgnum' => $self->pkgnum,
1847 'edate' => $self->bill, } );
1848 $cust_bill_pkg ? $cust_bill_pkg->sdate : $self->setup || 0;
1851 =item last_cust_pkg_reason ACTION
1853 Returns the most recent ACTION FS::cust_pkg_reason associated with the package.
1854 Returns false if there is no reason or the package is not currenly ACTION'd
1855 ACTION is one of adjourn, susp, cancel, or expire.
1859 sub last_cust_pkg_reason {
1860 my ( $self, $action ) = ( shift, shift );
1861 my $date = $self->get($action);
1863 'table' => 'cust_pkg_reason',
1864 'hashref' => { 'pkgnum' => $self->pkgnum,
1865 'action' => substr(uc($action), 0, 1),
1868 'order_by' => 'ORDER BY num DESC LIMIT 1',
1872 =item last_reason ACTION
1874 Returns the most recent ACTION FS::reason associated with the package.
1875 Returns false if there is no reason or the package is not currenly ACTION'd
1876 ACTION is one of adjourn, susp, cancel, or expire.
1881 my $cust_pkg_reason = shift->last_cust_pkg_reason(@_);
1882 $cust_pkg_reason->reason
1883 if $cust_pkg_reason;
1888 Returns the definition for this billing item, as an FS::part_pkg object (see
1895 return $self->{'_pkgpart'} if $self->{'_pkgpart'};
1896 cluck "cust_pkg->part_pkg called" if $DEBUG > 1;
1897 qsearchs( 'part_pkg', { 'pkgpart' => $self->pkgpart } );
1902 Returns the cancelled package this package was changed from, if any.
1908 return '' unless $self->change_pkgnum;
1909 qsearchs('cust_pkg', { 'pkgnum' => $self->change_pkgnum } );
1914 Calls the I<calc_setup> of the FS::part_pkg object associated with this billing
1921 $self->part_pkg->calc_setup($self, @_);
1926 Calls the I<calc_recur> of the FS::part_pkg object associated with this billing
1933 $self->part_pkg->calc_recur($self, @_);
1938 Calls the I<base_recur> of the FS::part_pkg object associated with this billing
1945 $self->part_pkg->base_recur($self, @_);
1950 Calls the I<calc_remain> of the FS::part_pkg object associated with this
1957 $self->part_pkg->calc_remain($self, @_);
1962 Calls the I<calc_cancel> of the FS::part_pkg object associated with this
1969 $self->part_pkg->calc_cancel($self, @_);
1974 Returns any invoice line items for this package (see L<FS::cust_bill_pkg>).
1980 qsearch( 'cust_bill_pkg', { 'pkgnum' => $self->pkgnum } );
1983 =item cust_pkg_detail [ DETAILTYPE ]
1985 Returns any customer package details for this package (see
1986 L<FS::cust_pkg_detail>).
1988 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
1992 sub cust_pkg_detail {
1994 my %hash = ( 'pkgnum' => $self->pkgnum );
1995 $hash{detailtype} = shift if @_;
1997 'table' => 'cust_pkg_detail',
1998 'hashref' => \%hash,
1999 'order_by' => 'ORDER BY weight, pkgdetailnum',
2003 =item set_cust_pkg_detail DETAILTYPE [ DETAIL, DETAIL, ... ]
2005 Sets customer package details for this package (see L<FS::cust_pkg_detail>).
2007 DETAILTYPE can be set to "I" for invoice details or "C" for comments.
2009 If there is an error, returns the error, otherwise returns false.
2013 sub set_cust_pkg_detail {
2014 my( $self, $detailtype, @details ) = @_;
2016 local $SIG{HUP} = 'IGNORE';
2017 local $SIG{INT} = 'IGNORE';
2018 local $SIG{QUIT} = 'IGNORE';
2019 local $SIG{TERM} = 'IGNORE';
2020 local $SIG{TSTP} = 'IGNORE';
2021 local $SIG{PIPE} = 'IGNORE';
2023 my $oldAutoCommit = $FS::UID::AutoCommit;
2024 local $FS::UID::AutoCommit = 0;
2027 foreach my $current ( $self->cust_pkg_detail($detailtype) ) {
2028 my $error = $current->delete;
2030 $dbh->rollback if $oldAutoCommit;
2031 return "error removing old detail: $error";
2035 foreach my $detail ( @details ) {
2036 my $cust_pkg_detail = new FS::cust_pkg_detail {
2037 'pkgnum' => $self->pkgnum,
2038 'detailtype' => $detailtype,
2039 'detail' => $detail,
2041 my $error = $cust_pkg_detail->insert;
2043 $dbh->rollback if $oldAutoCommit;
2044 return "error adding new detail: $error";
2049 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2056 Returns the new-style customer billing events (see L<FS::cust_event>) for this invoice.
2060 #false laziness w/cust_bill.pm
2064 'table' => 'cust_event',
2065 'addl_from' => 'JOIN part_event USING ( eventpart )',
2066 'hashref' => { 'tablenum' => $self->pkgnum },
2067 'extra_sql' => " AND eventtable = 'cust_pkg' ",
2071 =item num_cust_event
2073 Returns the number of new-style customer billing events (see L<FS::cust_event>) for this invoice.
2077 #false laziness w/cust_bill.pm
2078 sub num_cust_event {
2081 "SELECT COUNT(*) FROM cust_event JOIN part_event USING ( eventpart ) ".
2082 " WHERE tablenum = ? AND eventtable = 'cust_pkg'";
2083 my $sth = dbh->prepare($sql) or die dbh->errstr. " preparing $sql";
2084 $sth->execute($self->pkgnum) or die $sth->errstr. " executing $sql";
2085 $sth->fetchrow_arrayref->[0];
2088 =item cust_svc [ SVCPART ] (old, deprecated usage)
2090 =item cust_svc [ OPTION => VALUE ... ] (current usage)
2092 Returns the services for this package, as FS::cust_svc objects (see
2093 L<FS::cust_svc>). Available options are svcpart and svcdb. If either is
2094 spcififed, returns only the matching services.
2101 return () unless $self->num_cust_svc(@_);
2104 if ( @_ && $_[0] =~ /^\d+/ ) {
2105 $opt{svcpart} = shift;
2106 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
2113 'table' => 'cust_svc',
2114 'hashref' => { 'pkgnum' => $self->pkgnum },
2116 if ( $opt{svcpart} ) {
2117 $search{hashref}->{svcpart} = $opt{'svcpart'};
2119 if ( $opt{'svcdb'} ) {
2120 $search{addl_from} = ' LEFT JOIN part_svc USING ( svcpart ) ';
2121 $search{extra_sql} = ' AND svcdb = '. dbh->quote( $opt{'svcdb'} );
2124 cluck "cust_pkg->cust_svc called" if $DEBUG > 2;
2126 #if ( $self->{'_svcnum'} ) {
2127 # values %{ $self->{'_svcnum'}->cache };
2129 $self->_sort_cust_svc( [ qsearch(\%search) ] );
2134 =item overlimit [ SVCPART ]
2136 Returns the services for this package which have exceeded their
2137 usage limit as FS::cust_svc objects (see L<FS::cust_svc>). If a svcpart
2138 is specified, return only the matching services.
2144 return () unless $self->num_cust_svc(@_);
2145 grep { $_->overlimit } $self->cust_svc(@_);
2148 =item h_cust_svc END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
2150 Returns historical services for this package created before END TIMESTAMP and
2151 (optionally) not cancelled before START_TIMESTAMP, as FS::h_cust_svc objects
2152 (see L<FS::h_cust_svc>). If MODE is 'I' (for 'invoice'), services with the
2153 I<pkg_svc.hidden> flag will be omitted.
2159 warn "$me _h_cust_svc called on $self\n"
2162 my ($end, $start, $mode) = @_;
2163 my @cust_svc = $self->_sort_cust_svc(
2164 [ qsearch( 'h_cust_svc',
2165 { 'pkgnum' => $self->pkgnum, },
2166 FS::h_cust_svc->sql_h_search(@_),
2169 if ( defined($mode) && $mode eq 'I' ) {
2170 my %hidden_svcpart = map { $_->svcpart => $_->hidden } $self->part_svc;
2171 return grep { !$hidden_svcpart{$_->svcpart} } @cust_svc;
2177 sub _sort_cust_svc {
2178 my( $self, $arrayref ) = @_;
2181 sub ($$) { my ($a, $b) = @_; $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] };
2186 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $self->pkgpart,
2187 'svcpart' => $_->svcpart } );
2189 $pkg_svc ? $pkg_svc->primary_svc : '',
2190 $pkg_svc ? $pkg_svc->quantity : 0,
2197 =item num_cust_svc [ SVCPART ] (old, deprecated usage)
2199 =item num_cust_svc [ OPTION => VALUE ... ] (current usage)
2201 Returns the number of services for this package. Available options are svcpart
2202 and svcdb. If either is spcififed, returns only the matching services.
2209 return $self->{'_num_cust_svc'}
2211 && exists($self->{'_num_cust_svc'})
2212 && $self->{'_num_cust_svc'} =~ /\d/;
2214 cluck "cust_pkg->num_cust_svc called, _num_cust_svc:".$self->{'_num_cust_svc'}
2218 if ( @_ && $_[0] =~ /^\d+/ ) {
2219 $opt{svcpart} = shift;
2220 } elsif ( @_ && ref($_[0]) eq 'HASH' ) {
2226 my $select = 'SELECT COUNT(*) FROM cust_svc ';
2227 my $where = ' WHERE pkgnum = ? ';
2228 my @param = ($self->pkgnum);
2230 if ( $opt{'svcpart'} ) {
2231 $where .= ' AND svcpart = ? ';
2232 push @param, $opt{'svcpart'};
2234 if ( $opt{'svcdb'} ) {
2235 $select .= ' LEFT JOIN part_svc USING ( svcpart ) ';
2236 $where .= ' AND svcdb = ? ';
2237 push @param, $opt{'svcdb'};
2240 my $sth = dbh->prepare("$select $where") or die dbh->errstr;
2241 $sth->execute(@param) or die $sth->errstr;
2242 $sth->fetchrow_arrayref->[0];
2245 =item available_part_svc
2247 Returns a list of FS::part_svc objects representing services included in this
2248 package but not yet provisioned. Each FS::part_svc object also has an extra
2249 field, I<num_avail>, which specifies the number of available services.
2253 sub available_part_svc {
2256 my $pkg_quantity = $self->quantity || 1;
2258 grep { $_->num_avail > 0 }
2260 my $part_svc = $_->part_svc;
2261 $part_svc->{'Hash'}{'num_avail'} = #evil encapsulation-breaking
2262 $pkg_quantity * $_->quantity - $self->num_cust_svc($_->svcpart);
2264 # more evil encapsulation breakage
2265 if($part_svc->{'Hash'}{'num_avail'} > 0) {
2266 my @exports = $part_svc->part_export_did;
2267 $part_svc->{'Hash'}{'can_get_dids'} = scalar(@exports);
2272 $self->part_pkg->pkg_svc;
2275 =item part_svc [ OPTION => VALUE ... ]
2277 Returns a list of FS::part_svc objects representing provisioned and available
2278 services included in this package. Each FS::part_svc object also has the
2279 following extra fields:
2283 =item num_cust_svc (count)
2285 =item num_avail (quantity - count)
2287 =item cust_pkg_svc (services) - array reference containing the provisioned services, as cust_svc objects
2291 Accepts one option: summarize_size. If specified and non-zero, will omit the
2292 extra cust_pkg_svc option for objects where num_cust_svc is this size or
2298 #label -> ($cust_svc->label)[1]
2304 my $pkg_quantity = $self->quantity || 1;
2306 #XXX some sort of sort order besides numeric by svcpart...
2307 my @part_svc = sort { $a->svcpart <=> $b->svcpart } map {
2309 my $part_svc = $pkg_svc->part_svc;
2310 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
2311 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #more evil
2312 $part_svc->{'Hash'}{'num_avail'} =
2313 max( 0, $pkg_quantity * $pkg_svc->quantity - $num_cust_svc );
2314 $part_svc->{'Hash'}{'cust_pkg_svc'} =
2315 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : []
2316 unless exists($opt{summarize_size}) && $opt{summarize_size} > 0
2317 && $num_cust_svc >= $opt{summarize_size};
2318 $part_svc->{'Hash'}{'hidden'} = $pkg_svc->hidden;
2320 } $self->part_pkg->pkg_svc;
2323 push @part_svc, map {
2325 my $num_cust_svc = $self->num_cust_svc($part_svc->svcpart);
2326 $part_svc->{'Hash'}{'num_cust_svc'} = $num_cust_svc; #speak no evail
2327 $part_svc->{'Hash'}{'num_avail'} = 0; #0-$num_cust_svc ?
2328 $part_svc->{'Hash'}{'cust_pkg_svc'} =
2329 $num_cust_svc ? [ $self->cust_svc($part_svc->svcpart) ] : [];
2331 } $self->extra_part_svc;
2337 =item extra_part_svc
2339 Returns a list of FS::part_svc objects corresponding to services in this
2340 package which are still provisioned but not (any longer) available in the
2345 sub extra_part_svc {
2348 my $pkgnum = $self->pkgnum;
2349 #my $pkgpart = $self->pkgpart;
2352 # 'table' => 'part_svc',
2355 # "WHERE 0 = ( SELECT COUNT(*) FROM pkg_svc
2356 # WHERE pkg_svc.svcpart = part_svc.svcpart
2357 # AND pkg_svc.pkgpart = ?
2360 # AND 0 < ( SELECT COUNT(*) FROM cust_svc
2361 # LEFT JOIN cust_pkg USING ( pkgnum )
2362 # WHERE cust_svc.svcpart = part_svc.svcpart
2365 # 'extra_param' => [ [$self->pkgpart=>'int'], [$self->pkgnum=>'int'] ],
2368 #seems to benchmark slightly faster... (or did?)
2370 my @pkgparts = map $_->pkgpart, $self->part_pkg->self_and_svc_linked;
2371 my $pkgparts = join(',', @pkgparts);
2374 #'select' => 'DISTINCT ON (svcpart) part_svc.*',
2375 #MySQL doesn't grok DISINCT ON
2376 'select' => 'DISTINCT part_svc.*',
2377 'table' => 'part_svc',
2379 "LEFT JOIN pkg_svc ON ( pkg_svc.svcpart = part_svc.svcpart
2380 AND pkg_svc.pkgpart IN ($pkgparts)
2383 LEFT JOIN cust_svc ON ( cust_svc.svcpart = part_svc.svcpart )
2384 LEFT JOIN cust_pkg USING ( pkgnum )
2387 'extra_sql' => "WHERE pkgsvcnum IS NULL AND cust_pkg.pkgnum = ? ",
2388 'extra_param' => [ [$self->pkgnum=>'int'] ],
2394 Returns a short status string for this package, currently:
2398 =item not yet billed
2400 =item one-time charge
2415 my $freq = length($self->freq) ? $self->freq : $self->part_pkg->freq;
2417 return 'cancelled' if $self->get('cancel');
2418 return 'suspended' if $self->susp;
2419 return 'not yet billed' unless $self->setup;
2420 return 'one-time charge' if $freq =~ /^(0|$)/;
2424 =item ucfirst_status
2426 Returns the status with the first character capitalized.
2430 sub ucfirst_status {
2431 ucfirst(shift->status);
2436 Class method that returns the list of possible status strings for packages
2437 (see L<the status method|/status>). For example:
2439 @statuses = FS::cust_pkg->statuses();
2443 tie my %statuscolor, 'Tie::IxHash',
2444 'not yet billed' => '009999', #teal? cyan?
2445 'one-time charge' => '000000',
2446 'active' => '00CC00',
2447 'suspended' => 'FF9900',
2448 'cancelled' => 'FF0000',
2452 my $self = shift; #could be class...
2453 #grep { $_ !~ /^(not yet billed)$/ } #this is a dumb status anyway
2454 # # mayble split btw one-time vs. recur
2460 Returns a hex triplet color string for this package's status.
2466 $statuscolor{$self->status};
2471 Returns a label for this package. (Currently "pkgnum: pkg - comment" or
2472 "pkg-comment" depending on user preference).
2478 my $label = $self->part_pkg->pkg_comment( 'nopkgpart' => 1 );
2479 $label = $self->pkgnum. ": $label"
2480 if $FS::CurrentUser::CurrentUser->option('show_pkgnum');
2484 =item pkg_label_long
2486 Returns a long label for this package, adding the primary service's label to
2491 sub pkg_label_long {
2493 my $label = $self->pkg_label;
2494 my $cust_svc = $self->primary_cust_svc;
2495 $label .= ' ('. ($cust_svc->label)[1]. ')' if $cust_svc;
2499 =item primary_cust_svc
2501 Returns a primary service (as FS::cust_svc object) if one can be identified.
2505 #for labeling purposes - might not 100% match up with part_pkg->svcpart's idea
2507 sub primary_cust_svc {
2510 my @cust_svc = $self->cust_svc;
2512 return '' unless @cust_svc; #no serivces - irrelevant then
2514 return $cust_svc[0] if scalar(@cust_svc) == 1; #always return a single service
2516 # primary service as specified in the package definition
2517 # or exactly one service definition with quantity one
2518 my $svcpart = $self->part_pkg->svcpart;
2519 @cust_svc = grep { $_->svcpart == $svcpart } @cust_svc;
2520 return $cust_svc[0] if scalar(@cust_svc) == 1;
2522 #couldn't identify one thing..
2528 Returns a list of lists, calling the label method for all services
2529 (see L<FS::cust_svc>) of this billing item.
2535 map { [ $_->label ] } $self->cust_svc;
2538 =item h_labels END_TIMESTAMP [ START_TIMESTAMP ] [ MODE ]
2540 Like the labels method, but returns historical information on services that
2541 were active as of END_TIMESTAMP and (optionally) not cancelled before
2542 START_TIMESTAMP. If MODE is 'I' (for 'invoice'), services with the
2543 I<pkg_svc.hidden> flag will be omitted.
2545 Returns a list of lists, calling the label method for all (historical) services
2546 (see L<FS::h_cust_svc>) of this billing item.
2552 warn "$me _h_labels called on $self\n"
2554 map { [ $_->label(@_) ] } $self->h_cust_svc(@_);
2559 Like labels, except returns a simple flat list, and shortens long
2560 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2561 identical services to one line that lists the service label and the number of
2562 individual services rather than individual items.
2567 shift->_labels_short( 'labels', @_ );
2570 =item h_labels_short END_TIMESTAMP [ START_TIMESTAMP ]
2572 Like h_labels, except returns a simple flat list, and shortens long
2573 (currently >5 or the cust_bill-max_same_services configuration value) lists of
2574 identical services to one line that lists the service label and the number of
2575 individual services rather than individual items.
2579 sub h_labels_short {
2580 shift->_labels_short( 'h_labels', @_ );
2584 my( $self, $method ) = ( shift, shift );
2586 warn "$me _labels_short called on $self with $method method\n"
2589 my $conf = new FS::Conf;
2590 my $max_same_services = $conf->config('cust_bill-max_same_services') || 5;
2592 warn "$me _labels_short populating \%labels\n"
2596 #tie %labels, 'Tie::IxHash';
2597 push @{ $labels{$_->[0]} }, $_->[1]
2598 foreach $self->$method(@_);
2600 warn "$me _labels_short populating \@labels\n"
2604 foreach my $label ( keys %labels ) {
2606 my @values = grep { ! $seen{$_}++ } @{ $labels{$label} };
2607 my $num = scalar(@values);
2608 warn "$me _labels_short $num items for $label\n"
2611 if ( $num > $max_same_services ) {
2612 warn "$me _labels_short more than $max_same_services, so summarizing\n"
2614 push @labels, "$label ($num)";
2616 if ( $conf->exists('cust_bill-consolidate_services') ) {
2617 warn "$me _labels_short consolidating services\n"
2619 # push @labels, "$label: ". join(', ', @values);
2621 my $detail = "$label: ";
2622 $detail .= shift(@values). ', '
2624 && ( length($detail.$values[0]) < 78 || $detail eq "$label: " );
2626 push @labels, $detail;
2628 warn "$me _labels_short done consolidating services\n"
2631 warn "$me _labels_short adding service data\n"
2633 push @labels, map { "$label: $_" } @values;
2644 Returns the parent customer object (see L<FS::cust_main>).
2650 qsearchs( 'cust_main', { 'custnum' => $self->custnum } );
2653 #these subs are in location_Mixin.pm now... unfortunately the POD doesn't mixin
2657 Returns the location object, if any (see L<FS::cust_location>).
2659 =item cust_location_or_main
2661 If this package is associated with a location, returns the locaiton (see
2662 L<FS::cust_location>), otherwise returns the customer (see L<FS::cust_main>).
2664 =item location_label [ OPTION => VALUE ... ]
2666 Returns the label of the location object (see L<FS::cust_location>).
2670 #end of subs in location_Mixin.pm now... unfortunately the POD doesn't mixin
2672 =item tax_locationnum
2674 Returns the foreign key to a L<FS::cust_location> object for calculating
2675 tax on this package, as determined by the C<tax-pkg_address> and
2676 C<tax-ship_address> configuration flags.
2680 sub tax_locationnum {
2682 my $conf = FS::Conf->new;
2683 if ( $conf->exists('tax-pkg_address') ) {
2684 return $self->locationnum;
2686 elsif ( $conf->exists('tax-ship_address') ) {
2687 return $self->cust_main->ship_locationnum;
2690 return $self->cust_main->bill_locationnum;
2696 Returns the L<FS::cust_location> object for tax_locationnum.
2702 FS::cust_location->by_key( $self->tax_locationnum )
2705 =item seconds_since TIMESTAMP
2707 Returns the number of seconds all accounts (see L<FS::svc_acct>) in this
2708 package have been online since TIMESTAMP, according to the session monitor.
2710 TIMESTAMP is specified as a UNIX timestamp; see L<perlfunc/"time">. Also see
2711 L<Time::Local> and L<Date::Parse> for conversion functions.
2716 my($self, $since) = @_;
2719 foreach my $cust_svc (
2720 grep { $_->part_svc->svcdb eq 'svc_acct' } $self->cust_svc
2722 $seconds += $cust_svc->seconds_since($since);
2729 =item seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END
2731 Returns the numbers of seconds all accounts (see L<FS::svc_acct>) in this
2732 package have been online between TIMESTAMP_START (inclusive) and TIMESTAMP_END
2735 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2736 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2742 sub seconds_since_sqlradacct {
2743 my($self, $start, $end) = @_;
2747 foreach my $cust_svc (
2749 my $part_svc = $_->part_svc;
2750 $part_svc->svcdb eq 'svc_acct'
2751 && scalar($part_svc->part_export_usage);
2754 $seconds += $cust_svc->seconds_since_sqlradacct($start, $end);
2761 =item attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE
2763 Returns the sum of the given attribute for all accounts (see L<FS::svc_acct>)
2764 in this package for sessions ending between TIMESTAMP_START (inclusive) and
2768 TIMESTAMP_START and TIMESTAMP_END are specified as UNIX timestamps; see
2769 L<perlfunc/"time">. Also see L<Time::Local> and L<Date::Parse> for conversion
2774 sub attribute_since_sqlradacct {
2775 my($self, $start, $end, $attrib) = @_;
2779 foreach my $cust_svc (
2781 my $part_svc = $_->part_svc;
2782 $part_svc->svcdb eq 'svc_acct'
2783 && scalar($part_svc->part_export_usage);
2786 $sum += $cust_svc->attribute_since_sqlradacct($start, $end, $attrib);
2798 my( $self, $value ) = @_;
2799 if ( defined($value) ) {
2800 $self->setfield('quantity', $value);
2802 $self->getfield('quantity') || 1;
2805 =item transfer DEST_PKGNUM | DEST_CUST_PKG, [ OPTION => VALUE ... ]
2807 Transfers as many services as possible from this package to another package.
2809 The destination package can be specified by pkgnum by passing an FS::cust_pkg
2810 object. The destination package must already exist.
2812 Services are moved only if the destination allows services with the correct
2813 I<svcpart> (not svcdb), unless the B<change_svcpart> option is set true. Use
2814 this option with caution! No provision is made for export differences
2815 between the old and new service definitions. Probably only should be used
2816 when your exports for all service definitions of a given svcdb are identical.
2817 (attempt a transfer without it first, to move all possible svcpart-matching
2820 Any services that can't be moved remain in the original package.
2822 Returns an error, if there is one; otherwise, returns the number of services
2823 that couldn't be moved.
2828 my ($self, $dest_pkgnum, %opt) = @_;
2834 if (ref ($dest_pkgnum) eq 'FS::cust_pkg') {
2835 $dest = $dest_pkgnum;
2836 $dest_pkgnum = $dest->pkgnum;
2838 $dest = qsearchs('cust_pkg', { pkgnum => $dest_pkgnum });
2841 return ('Package does not exist: '.$dest_pkgnum) unless $dest;
2843 foreach my $pkg_svc ( $dest->part_pkg->pkg_svc ) {
2844 $target{$pkg_svc->svcpart} = $pkg_svc->quantity;
2847 foreach my $cust_svc ($dest->cust_svc) {
2848 $target{$cust_svc->svcpart}--;
2851 my %svcpart2svcparts = ();
2852 if ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2853 warn "change_svcpart option received, creating alternates list\n" if $DEBUG;
2854 foreach my $svcpart ( map { $_->svcpart } $self->cust_svc ) {
2855 next if exists $svcpart2svcparts{$svcpart};
2856 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2857 $svcpart2svcparts{$svcpart} = [
2859 sort { $b->[1] cmp $a->[1] or $a->[2] <=> $b->[2] }
2861 my $pkg_svc = qsearchs( 'pkg_svc', { 'pkgpart' => $dest->pkgpart,
2862 'svcpart' => $_ } );
2864 $pkg_svc ? $pkg_svc->primary_svc : '',
2865 $pkg_svc ? $pkg_svc->quantity : 0,
2869 grep { $_ != $svcpart }
2871 qsearch('part_svc', { 'svcdb' => $part_svc->svcdb } )
2873 warn "alternates for svcpart $svcpart: ".
2874 join(', ', @{$svcpart2svcparts{$svcpart}}). "\n"
2879 foreach my $cust_svc ($self->cust_svc) {
2880 if($target{$cust_svc->svcpart} > 0) {
2881 $target{$cust_svc->svcpart}--;
2882 my $new = new FS::cust_svc { $cust_svc->hash };
2883 $new->pkgnum($dest_pkgnum);
2884 my $error = $new->replace($cust_svc);
2885 return $error if $error;
2886 } elsif ( exists $opt{'change_svcpart'} && $opt{'change_svcpart'} ) {
2888 warn "looking for alternates for svcpart ". $cust_svc->svcpart. "\n";
2889 warn "alternates to consider: ".
2890 join(', ', @{$svcpart2svcparts{$cust_svc->svcpart}}). "\n";
2892 my @alternate = grep {
2893 warn "considering alternate svcpart $_: ".
2894 "$target{$_} available in new package\n"
2897 } @{$svcpart2svcparts{$cust_svc->svcpart}};
2899 warn "alternate(s) found\n" if $DEBUG;
2900 my $change_svcpart = $alternate[0];
2901 $target{$change_svcpart}--;
2902 my $new = new FS::cust_svc { $cust_svc->hash };
2903 $new->svcpart($change_svcpart);
2904 $new->pkgnum($dest_pkgnum);
2905 my $error = $new->replace($cust_svc);
2906 return $error if $error;
2919 This method is deprecated. See the I<depend_jobnum> option to the insert and
2920 order_pkgs methods in FS::cust_main for a better way to defer provisioning.
2927 local $SIG{HUP} = 'IGNORE';
2928 local $SIG{INT} = 'IGNORE';
2929 local $SIG{QUIT} = 'IGNORE';
2930 local $SIG{TERM} = 'IGNORE';
2931 local $SIG{TSTP} = 'IGNORE';
2932 local $SIG{PIPE} = 'IGNORE';
2934 my $oldAutoCommit = $FS::UID::AutoCommit;
2935 local $FS::UID::AutoCommit = 0;
2938 foreach my $cust_svc ( $self->cust_svc ) {
2939 #false laziness w/svc_Common::insert
2940 my $svc_x = $cust_svc->svc_x;
2941 foreach my $part_export ( $cust_svc->part_svc->part_export ) {
2942 my $error = $part_export->export_insert($svc_x);
2944 $dbh->rollback if $oldAutoCommit;
2950 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2957 Associates this package with a (suspension or cancellation) reason (see
2958 L<FS::cust_pkg_reason>, possibly inserting a new reason on the fly (see
2961 Available options are:
2967 can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
2971 the access_user (see L<FS::access_user>) providing the reason
2979 the action (cancel, susp, adjourn, expire) associated with the reason
2983 If there is an error, returns the error, otherwise returns false.
2988 my ($self, %options) = @_;
2990 my $otaker = $options{reason_otaker} ||
2991 $FS::CurrentUser::CurrentUser->username;
2994 if ( $options{'reason'} =~ /^(\d+)$/ ) {
2998 } elsif ( ref($options{'reason'}) ) {
3000 return 'Enter a new reason (or select an existing one)'
3001 unless $options{'reason'}->{'reason'} !~ /^\s*$/;
3003 my $reason = new FS::reason({
3004 'reason_type' => $options{'reason'}->{'typenum'},
3005 'reason' => $options{'reason'}->{'reason'},
3007 my $error = $reason->insert;
3008 return $error if $error;
3010 $reasonnum = $reason->reasonnum;
3013 return "Unparsable reason: ". $options{'reason'};
3016 my $cust_pkg_reason =
3017 new FS::cust_pkg_reason({ 'pkgnum' => $self->pkgnum,
3018 'reasonnum' => $reasonnum,
3019 'otaker' => $otaker,
3020 'action' => substr(uc($options{'action'}),0,1),
3021 'date' => $options{'date'}
3026 $cust_pkg_reason->insert;
3029 =item insert_discount
3031 Associates this package with a discount (see L<FS::cust_pkg_discount>, possibly
3032 inserting a new discount on the fly (see L<FS::discount>).
3034 Available options are:
3042 If there is an error, returns the error, otherwise returns false.
3046 sub insert_discount {
3047 #my ($self, %options) = @_;
3050 my $cust_pkg_discount = new FS::cust_pkg_discount {
3051 'pkgnum' => $self->pkgnum,
3052 'discountnum' => $self->discountnum,
3054 'end_date' => '', #XXX
3055 #for the create a new discount case
3056 '_type' => $self->discountnum__type,
3057 'amount' => $self->discountnum_amount,
3058 'percent' => $self->discountnum_percent,
3059 'months' => $self->discountnum_months,
3060 'setup' => $self->discountnum_setup,
3061 #'disabled' => $self->discountnum_disabled,
3064 $cust_pkg_discount->insert;
3067 =item set_usage USAGE_VALUE_HASHREF
3069 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
3070 to which they should be set (see L<FS::svc_acct>). Currently seconds,
3071 upbytes, downbytes, and totalbytes are appropriate keys.
3073 All svc_accts which are part of this package have their values reset.
3078 my ($self, $valueref, %opt) = @_;
3080 #only svc_acct can set_usage for now
3081 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
3082 my $svc_x = $cust_svc->svc_x;
3083 $svc_x->set_usage($valueref, %opt)
3084 if $svc_x->can("set_usage");
3088 =item recharge USAGE_VALUE_HASHREF
3090 USAGE_VALUE_HASHREF is a hashref of svc_acct usage columns and the amounts
3091 to which they should be set (see L<FS::svc_acct>). Currently seconds,
3092 upbytes, downbytes, and totalbytes are appropriate keys.
3094 All svc_accts which are part of this package have their values incremented.
3099 my ($self, $valueref) = @_;
3101 #only svc_acct can set_usage for now
3102 foreach my $cust_svc ( $self->cust_svc( 'svcdb'=>'svc_acct' ) ) {
3103 my $svc_x = $cust_svc->svc_x;
3104 $svc_x->recharge($valueref)
3105 if $svc_x->can("recharge");
3109 =item cust_pkg_discount
3113 sub cust_pkg_discount {
3115 qsearch('cust_pkg_discount', { 'pkgnum' => $self->pkgnum } );
3118 =item cust_pkg_discount_active
3122 sub cust_pkg_discount_active {
3124 grep { $_->status eq 'active' } $self->cust_pkg_discount;
3129 =head1 CLASS METHODS
3135 Returns an SQL expression identifying recurring packages.
3139 sub recurring_sql { "
3140 '0' != ( select freq from part_pkg
3141 where cust_pkg.pkgpart = part_pkg.pkgpart )
3146 Returns an SQL expression identifying one-time packages.
3151 '0' = ( select freq from part_pkg
3152 where cust_pkg.pkgpart = part_pkg.pkgpart )
3157 Returns an SQL expression identifying ordered packages (recurring packages not
3163 $_[0]->recurring_sql. " AND ". $_[0]->not_yet_billed_sql;
3168 Returns an SQL expression identifying active packages.
3173 $_[0]->recurring_sql. "
3174 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
3175 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
3176 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
3179 =item not_yet_billed_sql
3181 Returns an SQL expression identifying packages which have not yet been billed.
3185 sub not_yet_billed_sql { "
3186 ( cust_pkg.setup IS NULL OR cust_pkg.setup = 0 )
3187 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
3188 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
3193 Returns an SQL expression identifying inactive packages (one-time packages
3194 that are otherwise unsuspended/uncancelled).
3198 sub inactive_sql { "
3199 ". $_[0]->onetime_sql(). "
3200 AND cust_pkg.setup IS NOT NULL AND cust_pkg.setup != 0
3201 AND ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
3202 AND ( cust_pkg.susp IS NULL OR cust_pkg.susp = 0 )
3208 Returns an SQL expression identifying suspended packages.
3212 sub suspended_sql { susp_sql(@_); }
3214 #$_[0]->recurring_sql(). ' AND '.
3216 ( cust_pkg.cancel IS NULL OR cust_pkg.cancel = 0 )
3217 AND cust_pkg.susp IS NOT NULL AND cust_pkg.susp != 0
3224 Returns an SQL exprression identifying cancelled packages.
3228 sub cancelled_sql { cancel_sql(@_); }
3230 #$_[0]->recurring_sql(). ' AND '.
3231 "cust_pkg.cancel IS NOT NULL AND cust_pkg.cancel != 0";
3236 Returns an SQL expression to give the package status as a string.
3242 WHEN cust_pkg.cancel IS NOT NULL THEN 'cancelled'
3243 WHEN cust_pkg.susp IS NOT NULL THEN 'suspended'
3244 WHEN cust_pkg.setup IS NULL THEN 'not yet billed'
3245 WHEN ".onetime_sql()." THEN 'one-time charge'
3250 =item search HASHREF
3254 Returns a qsearch hash expression to search for parameters specified in HASHREF.
3255 Valid parameters are
3263 active, inactive, suspended, cancel (or cancelled)
3267 active, inactive, suspended, one-time charge, inactive, cancel (or cancelled)
3271 boolean selects custom packages
3277 pkgpart or arrayref or hashref of pkgparts
3281 arrayref of beginning and ending epoch date
3285 arrayref of beginning and ending epoch date
3289 arrayref of beginning and ending epoch date
3293 arrayref of beginning and ending epoch date
3297 arrayref of beginning and ending epoch date
3301 arrayref of beginning and ending epoch date
3305 arrayref of beginning and ending epoch date
3309 pkgnum or APKG_pkgnum
3313 a value suited to passing to FS::UI::Web::cust_header
3317 specifies the user for agent virtualization
3321 boolean; if true, returns only packages with more than 0 FCC phone lines.
3323 =item state, country
3325 Limit to packages with a service location in the specified state and country.
3326 For FCC 477 reporting, mostly.
3333 my ($class, $params) = @_;
3340 if ( $params->{'agentnum'} =~ /^(\d+)$/ and $1 ) {
3342 "cust_main.agentnum = $1";
3349 if ( $params->{'custnum'} =~ /^(\d+)$/ and $1 ) {
3351 "cust_pkg.custnum = $1";
3358 if ( $params->{'pkgbatch'} =~ /^([\w\/\-\:\.]+)$/ and $1 ) {
3360 "cust_pkg.pkgbatch = '$1'";
3367 if ( $params->{'magic'} eq 'active'
3368 || $params->{'status'} eq 'active' ) {
3370 push @where, FS::cust_pkg->active_sql();
3372 } elsif ( $params->{'magic'} =~ /^not[ _]yet[ _]billed$/
3373 || $params->{'status'} =~ /^not[ _]yet[ _]billed$/ ) {
3375 push @where, FS::cust_pkg->not_yet_billed_sql();
3377 } elsif ( $params->{'magic'} =~ /^(one-time charge|inactive)/
3378 || $params->{'status'} =~ /^(one-time charge|inactive)/ ) {
3380 push @where, FS::cust_pkg->inactive_sql();
3382 } elsif ( $params->{'magic'} eq 'suspended'
3383 || $params->{'status'} eq 'suspended' ) {
3385 push @where, FS::cust_pkg->suspended_sql();
3387 } elsif ( $params->{'magic'} =~ /^cancell?ed$/
3388 || $params->{'status'} =~ /^cancell?ed$/ ) {
3390 push @where, FS::cust_pkg->cancelled_sql();
3395 # parse package class
3398 if ( exists($params->{'classnum'}) ) {
3401 if ( ref($params->{'classnum'}) ) {
3403 if ( ref($params->{'classnum'}) eq 'HASH' ) {
3404 @classnum = grep $params->{'classnum'}{$_}, keys %{ $params->{'classnum'} };
3405 } elsif ( ref($params->{'classnum'}) eq 'ARRAY' ) {
3406 @classnum = @{ $params->{'classnum'} };
3408 die 'unhandled classnum ref '. $params->{'classnum'};
3412 } elsif ( $params->{'classnum'} =~ /^(\d*)$/ && $1 ne '0' ) {
3419 my @nums = grep $_, @classnum;
3420 push @c_where, 'part_pkg.classnum IN ('. join(',',@nums). ')' if @nums;
3421 my $null = scalar( grep { $_ eq '' } @classnum );
3422 push @c_where, 'part_pkg.classnum IS NULL' if $null;
3424 if ( scalar(@c_where) == 1 ) {
3425 push @where, @c_where;
3426 } elsif ( @c_where ) {
3427 push @where, ' ( '. join(' OR ', @c_where). ' ) ';
3436 # parse package report options
3439 my @report_option = ();
3440 if ( exists($params->{'report_option'}) ) {
3441 if ( ref($params->{'report_option'}) eq 'ARRAY' ) {
3442 @report_option = @{ $params->{'report_option'} };
3443 } elsif ( $params->{'report_option'} =~ /^([,\d]*)$/ ) {
3444 @report_option = split(',', $1);
3449 if (@report_option) {
3450 # this will result in the empty set for the dangling comma case as it should
3452 map{ "0 < ( SELECT count(*) FROM part_pkg_option
3453 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
3454 AND optionname = 'report_option_$_'
3455 AND optionvalue = '1' )"
3459 foreach my $any ( grep /^report_option_any/, keys %$params ) {
3461 my @report_option_any = ();
3462 if ( ref($params->{$any}) eq 'ARRAY' ) {
3463 @report_option_any = @{ $params->{$any} };
3464 } elsif ( $params->{$any} =~ /^([,\d]*)$/ ) {
3465 @report_option_any = split(',', $1);
3468 if (@report_option_any) {
3469 # this will result in the empty set for the dangling comma case as it should
3470 push @where, ' ( '. join(' OR ',
3471 map{ "0 < ( SELECT count(*) FROM part_pkg_option
3472 WHERE part_pkg_option.pkgpart = part_pkg.pkgpart
3473 AND optionname = 'report_option_$_'
3474 AND optionvalue = '1' )"
3475 } @report_option_any
3485 push @where, "part_pkg.custom = 'Y'" if $params->{custom};
3491 push @where, "(part_pkg.fcc_ds0s > 0 OR pkg_class.fcc_ds0s > 0)"
3492 if $params->{fcc_line};
3498 if ( exists($params->{'censustract'}) ) {
3499 $params->{'censustract'} =~ /^([.\d]*)$/;
3500 my $censustract = "cust_location.censustract = '$1'";
3501 $censustract .= ' OR cust_location.censustract is NULL' unless $1;
3502 push @where, "( $censustract )";
3506 # parse censustract2
3508 if ( exists($params->{'censustract2'})
3509 && $params->{'censustract2'} =~ /^(\d*)$/
3513 push @where, "cust_location.censustract LIKE '$1%'";
3516 "( cust_location.censustract = '' OR cust_location.censustract IS NULL )";
3521 # parse country/state
3523 for (qw(state country)) { # parsing rules are the same for these
3524 if ( exists($params->{$_})
3525 && uc($params->{$_}) =~ /^([A-Z]{2})$/ )
3527 # XXX post-2.3 only--before that, state/country may be in cust_main
3528 push @where, "cust_location.$_ = '$1'";
3536 if ( ref($params->{'pkgpart'}) ) {
3539 if ( ref($params->{'pkgpart'}) eq 'HASH' ) {
3540 @pkgpart = grep $params->{'pkgpart'}{$_}, keys %{ $params->{'pkgpart'} };
3541 } elsif ( ref($params->{'pkgpart'}) eq 'ARRAY' ) {
3542 @pkgpart = @{ $params->{'pkgpart'} };
3544 die 'unhandled pkgpart ref '. $params->{'pkgpart'};
3547 @pkgpart = grep /^(\d+)$/, @pkgpart;
3549 push @where, 'pkgpart IN ('. join(',', @pkgpart). ')' if scalar(@pkgpart);
3551 } elsif ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3552 push @where, "pkgpart = $1";
3561 #false laziness w/report_cust_pkg.html
3564 'one-time charge' => { 'last_bill'=>1, 'bill'=>1, 'adjourn'=>1, 'susp'=>1, 'expire'=>1, 'cancel'=>1, },
3565 'active' => { 'susp'=>1, 'cancel'=>1 },
3566 'suspended' => { 'cancel' => 1 },
3571 if( exists($params->{'active'} ) ) {
3572 # This overrides all the other date-related fields
3573 my($beginning, $ending) = @{$params->{'active'}};
3575 "cust_pkg.setup IS NOT NULL",
3576 "cust_pkg.setup <= $ending",
3577 "(cust_pkg.cancel IS NULL OR cust_pkg.cancel >= $beginning )",
3578 "NOT (".FS::cust_pkg->onetime_sql . ")";
3581 foreach my $field (qw( setup last_bill bill adjourn susp expire contract_end change_date cancel )) {
3583 next unless exists($params->{$field});
3585 my($beginning, $ending) = @{$params->{$field}};
3587 next if $beginning == 0 && $ending == 4294967295;
3590 "cust_pkg.$field IS NOT NULL",
3591 "cust_pkg.$field >= $beginning",
3592 "cust_pkg.$field <= $ending";
3594 $orderby ||= "ORDER BY cust_pkg.$field";
3599 $orderby ||= 'ORDER BY bill';
3602 # parse magic, legacy, etc.
3605 if ( $params->{'magic'} &&
3606 $params->{'magic'} =~ /^(active|inactive|suspended|cancell?ed)$/
3609 $orderby = 'ORDER BY pkgnum';
3611 if ( $params->{'pkgpart'} =~ /^(\d+)$/ ) {
3612 push @where, "pkgpart = $1";
3615 } elsif ( $params->{'query'} eq 'pkgnum' ) {
3617 $orderby = 'ORDER BY pkgnum';
3619 } elsif ( $params->{'query'} eq 'APKG_pkgnum' ) {
3621 $orderby = 'ORDER BY pkgnum';
3624 SELECT count(*) FROM pkg_svc
3625 WHERE pkg_svc.pkgpart = cust_pkg.pkgpart
3626 AND pkg_svc.quantity > ( SELECT count(*) FROM cust_svc
3627 WHERE cust_svc.pkgnum = cust_pkg.pkgnum
3628 AND cust_svc.svcpart = pkg_svc.svcpart
3635 # setup queries, links, subs, etc. for the search
3638 # here is the agent virtualization
3639 if ($params->{CurrentUser}) {
3641 qsearchs('access_user', { username => $params->{CurrentUser} });
3644 push @where, $access_user->agentnums_sql('table'=>'cust_main');
3649 push @where, $FS::CurrentUser::CurrentUser->agentnums_sql('table'=>'cust_main');
3652 my $extra_sql = scalar(@where) ? ' WHERE '. join(' AND ', @where) : '';
3654 my $addl_from = 'LEFT JOIN cust_main USING ( custnum ) '.
3655 'LEFT JOIN part_pkg USING ( pkgpart ) '.
3656 'LEFT JOIN pkg_class ON ( part_pkg.classnum = pkg_class.classnum ) '.
3657 'LEFT JOIN cust_location USING ( locationnum ) ';
3661 if ( $params->{'select_zip5'} ) {
3662 my $zip = 'cust_location.zip';
3664 $select = "DISTINCT substr($zip,1,5) as zip";
3665 $orderby = "ORDER BY substr($zip,1,5)";
3666 $count_query = "SELECT COUNT( DISTINCT substr($zip,1,5) )";
3668 $select = join(', ',
3670 ( map "part_pkg.$_", qw( pkg freq ) ),
3671 'pkg_class.classname',
3672 'cust_main.custnum AS cust_main_custnum',
3673 FS::UI::Web::cust_sql_fields(
3674 $params->{'cust_fields'}
3677 $count_query = 'SELECT COUNT(*)';
3680 $count_query .= " FROM cust_pkg $addl_from $extra_sql";
3683 'table' => 'cust_pkg',
3685 'select' => $select,
3686 'extra_sql' => $extra_sql,
3687 'order_by' => $orderby,
3688 'addl_from' => $addl_from,
3689 'count_query' => $count_query,
3696 Returns a list of two package counts. The first is a count of packages
3697 based on the supplied criteria and the second is the count of residential
3698 packages with those same criteria. Criteria are specified as in the search
3704 my ($class, $params) = @_;
3706 my $sql_query = $class->search( $params );
3708 my $count_sql = delete($sql_query->{'count_query'});
3709 $count_sql =~ s/ FROM/,count(CASE WHEN cust_main.company IS NULL OR cust_main.company = '' THEN 1 END) FROM/
3710 or die "couldn't parse count_sql";
3712 my $count_sth = dbh->prepare($count_sql)
3713 or die "Error preparing $count_sql: ". dbh->errstr;
3715 or die "Error executing $count_sql: ". $count_sth->errstr;
3716 my $count_arrayref = $count_sth->fetchrow_arrayref;
3718 return ( @$count_arrayref );
3722 =item tax_locationnum_sql
3724 Returns an SQL expression for the tax location for a package, based
3725 on the settings of 'tax-pkg_address' and 'tax-ship_address'.
3729 sub tax_locationnum_sql {
3730 my $conf = FS::Conf->new;
3731 if ( $conf->exists('tax-pkg_address') ) {
3732 'cust_pkg.locationnum';
3734 elsif ( $conf->exists('tax-ship_address') ) {
3735 'cust_main.ship_locationnum';
3738 'cust_main.bill_locationnum';
3744 Returns a list: the first item is an SQL fragment identifying matching
3745 packages/customers via location (taking into account shipping and package
3746 address taxation, if enabled), and subsequent items are the parameters to
3747 substitute for the placeholders in that fragment.
3752 my($class, %opt) = @_;
3753 my $ornull = $opt{'ornull'};
3755 my $conf = new FS::Conf;
3757 # '?' placeholders in _location_sql_where
3758 my $x = $ornull ? 3 : 2;
3769 if ( $conf->exists('tax-ship_address') ) {
3772 ( ( ship_last IS NULL OR ship_last = '' )
3773 AND ". _location_sql_where('cust_main', '', $ornull ). "
3775 OR ( ship_last IS NOT NULL AND ship_last != ''
3776 AND ". _location_sql_where('cust_main', 'ship_', $ornull ). "
3779 # AND payby != 'COMP'
3781 @main_param = ( @bill_param, @bill_param );
3785 $main_where = _location_sql_where('cust_main'); # AND payby != 'COMP'
3786 @main_param = @bill_param;
3792 if ( $conf->exists('tax-pkg_address') ) {
3794 my $loc_where = _location_sql_where( 'cust_location', '', $ornull );
3797 ( cust_pkg.locationnum IS NULL AND $main_where )
3798 OR ( cust_pkg.locationnum IS NOT NULL AND $loc_where )
3801 @param = ( @main_param, @bill_param );
3805 $where = $main_where;
3806 @param = @main_param;
3814 #subroutine, helper for location_sql
3815 sub _location_sql_where {
3817 my $prefix = @_ ? shift : '';
3818 my $ornull = @_ ? shift : '';
3820 # $ornull = $ornull ? " OR ( ? IS NULL AND $table.${prefix}county IS NULL ) " : '';
3822 $ornull = $ornull ? ' OR ? IS NULL ' : '';
3824 my $or_empty_city = " OR ( ? = '' AND $table.${prefix}city IS NULL )";
3825 my $or_empty_county = " OR ( ? = '' AND $table.${prefix}county IS NULL )";
3826 my $or_empty_state = " OR ( ? = '' AND $table.${prefix}state IS NULL )";
3828 my $text = (driver_name =~ /^mysql/i) ? 'char' : 'text';
3830 # ( $table.${prefix}city = ? $or_empty_city $ornull )
3832 ( $table.district = ? OR ? = '' OR CAST(? AS $text) IS NULL )
3833 AND ( $table.${prefix}city = ? OR ? = '' OR CAST(? AS $text) IS NULL )
3834 AND ( $table.${prefix}county = ? $or_empty_county $ornull )
3835 AND ( $table.${prefix}state = ? $or_empty_state $ornull )
3836 AND $table.${prefix}country = ?
3841 my( $self, $what ) = @_;
3843 my $what_show_zero = $what. '_show_zero';
3844 length($self->$what_show_zero())
3845 ? ($self->$what_show_zero() eq 'Y')
3846 : $self->part_pkg->$what_show_zero();
3853 =item order CUSTNUM, PKGPARTS_ARYREF, [ REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF [ REFNUM ] ] ]
3855 CUSTNUM is a customer (see L<FS::cust_main>)
3857 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3858 L<FS::part_pkg>) to order for this customer. Duplicates are of course
3861 REMOVE_PKGNUMS is an optional list of pkgnums specifying the billing items to
3862 remove for this customer. The services (see L<FS::cust_svc>) are moved to the
3863 new billing items. An error is returned if this is not possible (see
3864 L<FS::pkg_svc>). An empty arrayref is equivalent to not specifying this
3867 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
3868 newly-created cust_pkg objects.
3870 REFNUM, if specified, will specify the FS::pkg_referral record to be created
3871 and inserted. Multiple FS::pkg_referral records can be created by
3872 setting I<refnum> to an array reference of refnums or a hash reference with
3873 refnums as keys. If no I<refnum> is defined, a default FS::pkg_referral
3874 record will be created corresponding to cust_main.refnum.
3879 my ($custnum, $pkgparts, $remove_pkgnum, $return_cust_pkg, $refnum) = @_;
3881 my $conf = new FS::Conf;
3883 # Transactionize this whole mess
3884 local $SIG{HUP} = 'IGNORE';
3885 local $SIG{INT} = 'IGNORE';
3886 local $SIG{QUIT} = 'IGNORE';
3887 local $SIG{TERM} = 'IGNORE';
3888 local $SIG{TSTP} = 'IGNORE';
3889 local $SIG{PIPE} = 'IGNORE';
3891 my $oldAutoCommit = $FS::UID::AutoCommit;
3892 local $FS::UID::AutoCommit = 0;
3896 # my $cust_main = qsearchs('cust_main', { custnum => $custnum });
3897 # return "Customer not found: $custnum" unless $cust_main;
3899 warn "$me order: pkgnums to remove: ". join(',', @$remove_pkgnum). "\n"
3902 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
3905 my $change = scalar(@old_cust_pkg) != 0;
3908 if ( scalar(@old_cust_pkg) == 1 && scalar(@$pkgparts) == 1 ) {
3910 warn "$me order: changing pkgnum ". $old_cust_pkg[0]->pkgnum.
3911 " to pkgpart ". $pkgparts->[0]. "\n"
3914 my $err_or_cust_pkg =
3915 $old_cust_pkg[0]->change( 'pkgpart' => $pkgparts->[0],
3916 'refnum' => $refnum,
3919 unless (ref($err_or_cust_pkg)) {
3920 $dbh->rollback if $oldAutoCommit;
3921 return $err_or_cust_pkg;
3924 push @$return_cust_pkg, $err_or_cust_pkg;
3925 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3930 # Create the new packages.
3931 foreach my $pkgpart (@$pkgparts) {
3933 warn "$me order: inserting pkgpart $pkgpart\n" if $DEBUG;
3935 my $cust_pkg = new FS::cust_pkg { custnum => $custnum,
3936 pkgpart => $pkgpart,
3940 $error = $cust_pkg->insert( 'change' => $change );
3942 $dbh->rollback if $oldAutoCommit;
3945 push @$return_cust_pkg, $cust_pkg;
3947 # $return_cust_pkg now contains refs to all of the newly
3950 # Transfer services and cancel old packages.
3951 foreach my $old_pkg (@old_cust_pkg) {
3953 warn "$me order: transferring services from pkgnum ". $old_pkg->pkgnum. "\n"
3956 foreach my $new_pkg (@$return_cust_pkg) {
3957 $error = $old_pkg->transfer($new_pkg);
3958 if ($error and $error == 0) {
3959 # $old_pkg->transfer failed.
3960 $dbh->rollback if $oldAutoCommit;
3965 if ( $error > 0 && $conf->exists('cust_pkg-change_svcpart') ) {
3966 warn "trying transfer again with change_svcpart option\n" if $DEBUG;
3967 foreach my $new_pkg (@$return_cust_pkg) {
3968 $error = $old_pkg->transfer($new_pkg, 'change_svcpart'=>1 );
3969 if ($error and $error == 0) {
3970 # $old_pkg->transfer failed.
3971 $dbh->rollback if $oldAutoCommit;
3978 # Transfers were successful, but we went through all of the
3979 # new packages and still had services left on the old package.
3980 # We can't cancel the package under the circumstances, so abort.
3981 $dbh->rollback if $oldAutoCommit;
3982 return "Unable to transfer all services from package ".$old_pkg->pkgnum;
3984 $error = $old_pkg->cancel( quiet=>1 );
3990 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3994 =item bulk_change PKGPARTS_ARYREF, REMOVE_PKGNUMS_ARYREF [ RETURN_CUST_PKG_ARRAYREF ]
3996 A bulk change method to change packages for multiple customers.
3998 PKGPARTS is a list of pkgparts specifying the the billing item definitions (see
3999 L<FS::part_pkg>) to order for each customer. Duplicates are of course
4002 REMOVE_PKGNUMS is an list of pkgnums specifying the billing items to
4003 replace. The services (see L<FS::cust_svc>) are moved to the
4004 new billing items. An error is returned if this is not possible (see
4007 RETURN_CUST_PKG_ARRAYREF, if specified, will be filled in with the
4008 newly-created cust_pkg objects.
4013 my ($pkgparts, $remove_pkgnum, $return_cust_pkg) = @_;
4015 # Transactionize this whole mess
4016 local $SIG{HUP} = 'IGNORE';
4017 local $SIG{INT} = 'IGNORE';
4018 local $SIG{QUIT} = 'IGNORE';
4019 local $SIG{TERM} = 'IGNORE';
4020 local $SIG{TSTP} = 'IGNORE';
4021 local $SIG{PIPE} = 'IGNORE';
4023 my $oldAutoCommit = $FS::UID::AutoCommit;
4024 local $FS::UID::AutoCommit = 0;
4028 my @old_cust_pkg = map { qsearchs('cust_pkg', { pkgnum => $_ }) }
4031 while(scalar(@old_cust_pkg)) {
4033 my $custnum = $old_cust_pkg[0]->custnum;
4034 my (@remove) = map { $_->pkgnum }
4035 grep { $_->custnum == $custnum } @old_cust_pkg;
4036 @old_cust_pkg = grep { $_->custnum != $custnum } @old_cust_pkg;
4038 my $error = order $custnum, $pkgparts, \@remove, \@return;
4040 push @errors, $error
4042 push @$return_cust_pkg, @return;
4045 if (scalar(@errors)) {
4046 $dbh->rollback if $oldAutoCommit;
4047 return join(' / ', @errors);
4050 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
4054 # Used by FS::Upgrade to migrate to a new database.
4055 sub _upgrade_data { # class method
4056 my ($class, %opts) = @_;
4057 $class->_upgrade_otaker(%opts);
4059 # RT#10139, bug resulting in contract_end being set when it shouldn't
4060 'UPDATE cust_pkg SET contract_end = NULL WHERE contract_end = -1',
4061 # RT#10830, bad calculation of prorate date near end of year
4062 # the date range for bill is December 2009, and we move it forward
4063 # one year if it's before the previous bill date (which it should
4065 'UPDATE cust_pkg SET bill = bill + (365*24*60*60) WHERE bill < last_bill
4066 AND bill > 1259654400 AND bill < 1262332800 AND (SELECT plan FROM part_pkg
4067 WHERE part_pkg.pkgpart = cust_pkg.pkgpart) = \'prorate\'',
4068 # RT6628, add order_date to cust_pkg
4069 'update cust_pkg set order_date = (select history_date from h_cust_pkg
4070 where h_cust_pkg.pkgnum = cust_pkg.pkgnum and
4071 history_action = \'insert\') where order_date is null',
4073 foreach my $sql (@statements) {
4074 my $sth = dbh->prepare($sql);
4075 $sth->execute or die $sth->errstr;
4083 sub order is not OO. Perhaps it should be moved to FS::cust_main and made so?
4085 In sub order, the @pkgparts array (passed by reference) is clobbered.
4087 Also in sub order, no money is adjusted. Once FS::part_pkg defines a standard
4088 method to pass dates to the recur_prog expression, it should do so.
4090 FS::svc_acct, FS::svc_domain, FS::svc_www, FS::svc_ip and FS::svc_forward are
4091 loaded via 'use' at compile time, rather than via 'require' in sub { setup,
4092 suspend, unsuspend, cancel } because they use %FS::UID::callback to load
4093 configuration values. Probably need a subroutine which decides what to do
4094 based on whether or not we've fetched the user yet, rather than a hash. See
4095 FS::UID and the TODO.
4097 Now that things are transactional should the check in the insert method be
4102 L<FS::Record>, L<FS::cust_main>, L<FS::part_pkg>, L<FS::cust_svc>,
4103 L<FS::pkg_svc>, schema.html from the base documentation