5 use base qw( FS::cust_main::Packages FS::cust_main::Status
6 FS::cust_main::NationalID
7 FS::cust_main::Billing FS::cust_main::Billing_Realtime
8 FS::cust_main::Billing_Discount
9 FS::cust_main::Billing_ThirdParty
10 FS::cust_main::Location
11 FS::cust_main::Credit_Limit
12 FS::otaker_Mixin FS::payinfo_Mixin FS::cust_main_Mixin
13 FS::geocode_Mixin FS::Quotable_Mixin FS::Sales_Mixin
17 use vars qw( $DEBUG $me $conf $default_agent_custid $custnum_display_length
20 $ignore_expired_card $ignore_banned_card $ignore_illegal_zip
25 use Scalar::Util qw( blessed );
26 use Time::Local qw(timelocal);
27 use Storable qw(thaw);
31 use Digest::MD5 qw(md5_base64);
34 use File::Temp; #qw( tempfile );
35 use Business::CreditCard 0.28;
36 use FS::UID qw( getotaker dbh driver_name );
37 use FS::Record qw( qsearchs qsearch dbdef regexp_sql );
38 use FS::Misc qw( generate_email send_email generate_ps do_print money_pretty card_types );
39 use FS::Msgcat qw(gettext);
46 use FS::cust_bill_void;
47 use FS::legacy_cust_bill;
49 use FS::cust_pay_pending;
50 use FS::cust_pay_void;
51 use FS::cust_pay_batch;
54 use FS::part_referral;
55 use FS::cust_main_county;
56 use FS::cust_location;
58 use FS::cust_main_exemption;
59 use FS::cust_tax_adjustment;
60 use FS::cust_tax_location;
62 use FS::cust_main_invoice;
64 use FS::prepay_credit;
70 use FS::payment_gateway;
71 use FS::agent_payment_gateway;
73 use FS::cust_main_note;
74 use FS::cust_attachment;
77 use FS::upgrade_journal;
79 # 1 is mostly method/subroutine entry and options
80 # 2 traces progress of some operations
81 # 3 is even more information including possibly sensitive data
83 $me = '[FS::cust_main]';
86 $ignore_expired_card = 0;
87 $ignore_banned_card = 0;
91 @encrypted_fields = ('payinfo', 'paycvv');
92 sub nohistory_fields { ('payinfo', 'paycvv'); }
94 @paytypes = ('', 'Personal checking', 'Personal savings', 'Business checking', 'Business savings');
96 #ask FS::UID to run this stuff for us later
97 #$FS::UID::callback{'FS::cust_main'} = sub {
98 install_callback FS::UID sub {
100 $default_agent_custid = $conf->exists('cust_main-default_agent_custid');
101 $custnum_display_length = $conf->config('cust_main-custnum-display_length');
106 my ( $hashref, $cache ) = @_;
107 if ( exists $hashref->{'pkgnum'} ) {
108 #@{ $self->{'_pkgnum'} } = ();
109 my $subcache = $cache->subcache( 'pkgnum', 'cust_pkg', $hashref->{custnum});
110 $self->{'_pkgnum'} = $subcache;
111 #push @{ $self->{'_pkgnum'} },
112 FS::cust_pkg->new_or_cached($hashref, $subcache) if $hashref->{pkgnum};
118 FS::cust_main - Object methods for cust_main records
124 $record = new FS::cust_main \%hash;
125 $record = new FS::cust_main { 'column' => 'value' };
127 $error = $record->insert;
129 $error = $new_record->replace($old_record);
131 $error = $record->delete;
133 $error = $record->check;
135 @cust_pkg = $record->all_pkgs;
137 @cust_pkg = $record->ncancelled_pkgs;
139 @cust_pkg = $record->suspended_pkgs;
141 $error = $record->bill;
142 $error = $record->bill %options;
143 $error = $record->bill 'time' => $time;
145 $error = $record->collect;
146 $error = $record->collect %options;
147 $error = $record->collect 'invoice_time' => $time,
152 An FS::cust_main object represents a customer. FS::cust_main inherits from
153 FS::Record. The following fields are currently supported:
159 Primary key (assigned automatically for new customers)
163 Agent (see L<FS::agent>)
167 Advertising source (see L<FS::part_referral>)
179 Cocial security number (optional)
203 Payment Type (See L<FS::payinfo_Mixin> for valid payby values)
207 Payment Information (See L<FS::payinfo_Mixin> for data format)
211 Masked payinfo (See L<FS::payinfo_Mixin> for how this works)
215 Card Verification Value, "CVV2" (also known as CVC2 or CID), the 3 or 4 digit number on the back (or front, for American Express) of the credit card
219 Expiration date, mm/yyyy, m/yyyy, mm/yy or m/yy
223 Start date month (maestro/solo cards only)
227 Start date year (maestro/solo cards only)
231 Issue number (maestro/solo cards only)
235 Name on card or billing name
239 IP address from which payment information was received
243 Tax exempt, empty or `Y'
247 Order taker (see L<FS::access_user>)
253 =item referral_custnum
255 Referring customer number
259 Enable individual CDR spooling, empty or `Y'
263 A suggestion to events (see L<FS::part_bill_event">) to delay until this unix timestamp
267 Discourage individual CDR printing, empty or `Y'
271 Allow self-service editing of ticket subjects, empty or 'Y'
273 =item calling_list_exempt
275 Do not call, empty or 'Y'
277 =item invoice_ship_address
279 Display ship_address ("Service address") on invoices for this customer, empty or 'Y'
289 Creates a new customer. To add the customer to the database, see L<"insert">.
291 Note that this stores the hash reference, not a distinct copy of the hash it
292 points to. You can ask the object for a copy with the I<hash> method.
296 sub table { 'cust_main'; }
298 =item insert [ CUST_PKG_HASHREF [ , INVOICING_LIST_ARYREF ] [ , OPTION => VALUE ... ] ]
300 Adds this customer to the database. If there is an error, returns the error,
301 otherwise returns false.
303 Usually the customer's location will not yet exist in the database, and
304 the C<bill_location> and C<ship_location> pseudo-fields must be set to
305 uninserted L<FS::cust_location> objects. These will be inserted and linked
306 (in both directions) to the new customer record. If they're references
307 to the same object, they will become the same location.
309 CUST_PKG_HASHREF: If you pass a Tie::RefHash data structure to the insert
310 method containing FS::cust_pkg and FS::svc_I<tablename> objects, all records
311 are inserted atomicly, or the transaction is rolled back. Passing an empty
312 hash reference is equivalent to not supplying this parameter. There should be
313 a better explanation of this, but until then, here's an example:
316 tie %hash, 'Tie::RefHash'; #this part is important
318 $cust_pkg => [ $svc_acct ],
321 $cust_main->insert( \%hash );
323 INVOICING_LIST_ARYREF: If you pass an arrarref to the insert method, it will
324 be set as the invoicing list (see L<"invoicing_list">). Errors return as
325 expected and rollback the entire transaction; it is not necessary to call
326 check_invoicing_list first. The invoicing_list is set after the records in the
327 CUST_PKG_HASHREF above are inserted, so it is now possible to set an
328 invoicing_list destination to the newly-created svc_acct. Here's an example:
330 $cust_main->insert( {}, [ $email, 'POST' ] );
332 Currently available options are: I<depend_jobnum>, I<noexport>,
333 I<tax_exemption> and I<prospectnum>.
335 If I<depend_jobnum> is set, all provisioning jobs will have a dependancy
336 on the supplied jobnum (they will not run until the specific job completes).
337 This can be used to defer provisioning until some action completes (such
338 as running the customer's credit card successfully).
340 The I<noexport> option is deprecated. If I<noexport> is set true, no
341 provisioning jobs (exports) are scheduled. (You can schedule them later with
342 the B<reexport> method.)
344 The I<tax_exemption> option can be set to an arrayref of tax names or a hashref
345 of tax names and exemption numbers. FS::cust_main_exemption records will be
346 created and inserted.
348 If I<prospectnum> is set, moves contacts and locations from that prospect.
354 my $cust_pkgs = @_ ? shift : {};
355 my $invoicing_list = @_ ? shift : '';
357 warn "$me insert called with options ".
358 join(', ', map { "$_: $options{$_}" } keys %options ). "\n"
361 local $SIG{HUP} = 'IGNORE';
362 local $SIG{INT} = 'IGNORE';
363 local $SIG{QUIT} = 'IGNORE';
364 local $SIG{TERM} = 'IGNORE';
365 local $SIG{TSTP} = 'IGNORE';
366 local $SIG{PIPE} = 'IGNORE';
368 my $oldAutoCommit = $FS::UID::AutoCommit;
369 local $FS::UID::AutoCommit = 0;
372 my $prepay_identifier = '';
373 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = (0, 0, 0, 0, 0);
375 if ( $self->payby eq 'PREPAY' ) {
377 $self->payby('BILL');
378 $prepay_identifier = $self->payinfo;
381 warn " looking up prepaid card $prepay_identifier\n"
384 my $error = $self->get_prepay( $prepay_identifier,
385 'amount_ref' => \$amount,
386 'seconds_ref' => \$seconds,
387 'upbytes_ref' => \$upbytes,
388 'downbytes_ref' => \$downbytes,
389 'totalbytes_ref' => \$totalbytes,
392 $dbh->rollback if $oldAutoCommit;
393 #return "error applying prepaid card (transaction rolled back): $error";
397 $payby = 'PREP' if $amount;
399 } elsif ( $self->payby =~ /^(CASH|WEST|MCRD|MCHK|PPAL)$/ ) {
402 $self->payby('BILL');
403 $amount = $self->paid;
408 foreach my $l (qw(bill_location ship_location)) {
410 my $loc = delete $self->hashref->{$l} or return "$l not set";
412 if ( !$loc->locationnum ) {
413 # warn the location that we're going to insert it with no custnum
414 $loc->set(custnum_pending => 1);
415 warn " inserting $l\n"
417 my $error = $loc->insert;
419 $dbh->rollback if $oldAutoCommit;
420 my $label = $l eq 'ship_location' ? 'service' : 'billing';
421 return "$error (in $label location)";
424 } elsif ( $loc->prospectnum ) {
426 $loc->prospectnum('');
427 $loc->set(custnum_pending => 1);
428 my $error = $loc->replace;
430 $dbh->rollback if $oldAutoCommit;
431 my $label = $l eq 'ship_location' ? 'service' : 'billing';
432 return "$error (moving $label location)";
435 } elsif ( ($loc->custnum || 0) > 0 ) {
436 # then it somehow belongs to another customer--shouldn't happen
437 $dbh->rollback if $oldAutoCommit;
438 return "$l belongs to customer ".$loc->custnum;
440 # else it already belongs to this customer
441 # (happens when ship_location is identical to bill_location)
443 $self->set($l.'num', $loc->locationnum);
445 if ( $self->get($l.'num') eq '' ) {
446 $dbh->rollback if $oldAutoCommit;
451 warn " inserting $self\n"
454 $self->signupdate(time) unless $self->signupdate;
456 $self->auto_agent_custid()
457 if $conf->config('cust_main-auto_agent_custid') && ! $self->agent_custid;
459 my $error = $self->check_payinfo_cardtype
460 || $self->SUPER::insert;
462 $dbh->rollback if $oldAutoCommit;
463 #return "inserting cust_main record (transaction rolled back): $error";
467 # now set cust_location.custnum
468 foreach my $l (qw(bill_location ship_location)) {
469 warn " setting $l.custnum\n"
472 unless ( $loc->custnum ) {
473 $loc->set(custnum => $self->custnum);
474 $error ||= $loc->replace;
478 $dbh->rollback if $oldAutoCommit;
479 return "error setting $l custnum: $error";
483 warn " setting invoicing list\n"
486 if ( $invoicing_list ) {
487 $error = $self->check_invoicing_list( $invoicing_list );
489 $dbh->rollback if $oldAutoCommit;
490 #return "checking invoicing_list (transaction rolled back): $error";
493 $self->invoicing_list( $invoicing_list );
496 warn " setting customer tags\n"
499 foreach my $tagnum ( @{ $self->tagnum || [] } ) {
500 my $cust_tag = new FS::cust_tag { 'tagnum' => $tagnum,
501 'custnum' => $self->custnum };
502 my $error = $cust_tag->insert;
504 $dbh->rollback if $oldAutoCommit;
509 my $prospectnum = delete $options{'prospectnum'};
510 if ( $prospectnum ) {
512 warn " moving contacts and locations from prospect $prospectnum\n"
516 qsearchs('prospect_main', { 'prospectnum' => $prospectnum } );
517 unless ( $prospect_main ) {
518 $dbh->rollback if $oldAutoCommit;
519 return "Unknown prospectnum $prospectnum";
521 $prospect_main->custnum($self->custnum);
522 $prospect_main->disabled('Y');
523 my $error = $prospect_main->replace;
525 $dbh->rollback if $oldAutoCommit;
529 my @contact = $prospect_main->contact;
530 my @cust_location = $prospect_main->cust_location;
531 my @qual = $prospect_main->qual;
533 foreach my $r ( @contact, @cust_location, @qual ) {
535 $r->custnum($self->custnum);
536 my $error = $r->replace;
538 $dbh->rollback if $oldAutoCommit;
545 # validate card (needs custnum already set)
546 if ( $self->payby =~ /^(CARD|DCRD)$/
547 && $conf->exists('business-onlinepayment-verification') ) {
548 $error = $self->realtime_verify_bop({ 'method'=>'CC' });
550 $dbh->rollback if $oldAutoCommit;
555 warn " setting contacts\n"
558 if ( my $contact = delete $options{'contact'} ) {
560 foreach my $c ( @$contact ) {
561 $c->custnum($self->custnum);
562 my $error = $c->insert;
564 $dbh->rollback if $oldAutoCommit;
570 } elsif ( my $contact_params = delete $options{'contact_params'} ) {
572 my $error = $self->process_o2m( 'table' => 'contact',
573 'fields' => FS::contact->cgi_contact_fields,
574 'params' => $contact_params,
577 $dbh->rollback if $oldAutoCommit;
582 warn " setting cust_main_exemption\n"
585 my $tax_exemption = delete $options{'tax_exemption'};
586 if ( $tax_exemption ) {
588 $tax_exemption = { map { $_ => '' } @$tax_exemption }
589 if ref($tax_exemption) eq 'ARRAY';
591 foreach my $taxname ( keys %$tax_exemption ) {
592 my $cust_main_exemption = new FS::cust_main_exemption {
593 'custnum' => $self->custnum,
594 'taxname' => $taxname,
595 'exempt_number' => $tax_exemption->{$taxname},
597 my $error = $cust_main_exemption->insert;
599 $dbh->rollback if $oldAutoCommit;
600 return "inserting cust_main_exemption (transaction rolled back): $error";
605 warn " ordering packages\n"
608 $error = $self->order_pkgs( $cust_pkgs,
610 'seconds_ref' => \$seconds,
611 'upbytes_ref' => \$upbytes,
612 'downbytes_ref' => \$downbytes,
613 'totalbytes_ref' => \$totalbytes,
616 $dbh->rollback if $oldAutoCommit;
621 $dbh->rollback if $oldAutoCommit;
622 return "No svc_acct record to apply pre-paid time";
624 if ( $upbytes || $downbytes || $totalbytes ) {
625 $dbh->rollback if $oldAutoCommit;
626 return "No svc_acct record to apply pre-paid data";
630 warn " inserting initial $payby payment of $amount\n"
632 $error = $self->insert_cust_pay($payby, $amount, $prepay_identifier);
634 $dbh->rollback if $oldAutoCommit;
635 return "inserting payment (transaction rolled back): $error";
639 unless ( $import || $skip_fuzzyfiles ) {
640 warn " queueing fuzzyfiles update\n"
642 $error = $self->queue_fuzzyfiles_update;
644 $dbh->rollback if $oldAutoCommit;
645 return "updating fuzzy search cache: $error";
649 # FS::geocode_Mixin::after_insert or something?
650 if ( $conf->config('tax_district_method') and !$import ) {
651 # if anything non-empty, try to look it up
652 my $queue = new FS::queue {
653 'job' => 'FS::geocode_Mixin::process_district_update',
654 'custnum' => $self->custnum,
656 my $error = $queue->insert( ref($self), $self->custnum );
658 $dbh->rollback if $oldAutoCommit;
659 return "queueing tax district update: $error";
664 warn " exporting\n" if $DEBUG > 1;
666 my $export_args = $options{'export_args'} || [];
669 map qsearch( 'part_export', {exportnum=>$_} ),
670 $conf->config('cust_main-exports'); #, $agentnum
672 foreach my $part_export ( @part_export ) {
673 my $error = $part_export->export_insert($self, @$export_args);
675 $dbh->rollback if $oldAutoCommit;
676 return "exporting to ". $part_export->exporttype.
677 " (transaction rolled back): $error";
681 #foreach my $depend_jobnum ( @$depend_jobnums ) {
682 # warn "[$me] inserting dependancies on supplied job $depend_jobnum\n"
684 # foreach my $jobnum ( @jobnums ) {
685 # my $queue = qsearchs('queue', { 'jobnum' => $jobnum } );
686 # warn "[$me] inserting dependancy for job $jobnum on $depend_jobnum\n"
688 # my $error = $queue->depend_insert($depend_jobnum);
690 # $dbh->rollback if $oldAutoCommit;
691 # return "error queuing job dependancy: $error";
698 #if ( exists $options{'jobnums'} ) {
699 # push @{ $options{'jobnums'} }, @jobnums;
702 warn " insert complete; committing transaction\n"
705 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
710 use File::CounterFile;
711 sub auto_agent_custid {
714 my $format = $conf->config('cust_main-auto_agent_custid');
716 if ( $format eq '1YMMXXXXXXXX' ) {
718 my $counter = new File::CounterFile 'cust_main.agent_custid';
721 my $ym = 100000000000 + time2str('%y%m00000000', time);
722 if ( $ym > $counter->value ) {
723 $counter->{'value'} = $agent_custid = $ym;
724 $counter->{'updated'} = 1;
726 $agent_custid = $counter->inc;
732 die "Unknown cust_main-auto_agent_custid format: $format";
735 $self->agent_custid($agent_custid);
739 =item PACKAGE METHODS
741 Documentation on customer package methods has been moved to
742 L<FS::cust_main::Packages>.
744 =item recharge_prepay IDENTIFIER | PREPAY_CREDIT_OBJ [ , AMOUNTREF, SECONDSREF, UPBYTEREF, DOWNBYTEREF ]
746 Recharges this (existing) customer with the specified prepaid card (see
747 L<FS::prepay_credit>), specified either by I<identifier> or as an
748 FS::prepay_credit object. If there is an error, returns the error, otherwise
751 Optionally, five scalar references can be passed as well. They will have their
752 values filled in with the amount, number of seconds, and number of upload,
753 download, and total bytes applied by this prepaid card.
757 #the ref bullshit here should be refactored like get_prepay. MyAccount.pm is
758 #the only place that uses these args
759 sub recharge_prepay {
760 my( $self, $prepay_credit, $amountref, $secondsref,
761 $upbytesref, $downbytesref, $totalbytesref ) = @_;
763 local $SIG{HUP} = 'IGNORE';
764 local $SIG{INT} = 'IGNORE';
765 local $SIG{QUIT} = 'IGNORE';
766 local $SIG{TERM} = 'IGNORE';
767 local $SIG{TSTP} = 'IGNORE';
768 local $SIG{PIPE} = 'IGNORE';
770 my $oldAutoCommit = $FS::UID::AutoCommit;
771 local $FS::UID::AutoCommit = 0;
774 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes) = ( 0, 0, 0, 0, 0 );
776 my $error = $self->get_prepay( $prepay_credit,
777 'amount_ref' => \$amount,
778 'seconds_ref' => \$seconds,
779 'upbytes_ref' => \$upbytes,
780 'downbytes_ref' => \$downbytes,
781 'totalbytes_ref' => \$totalbytes,
783 || $self->increment_seconds($seconds)
784 || $self->increment_upbytes($upbytes)
785 || $self->increment_downbytes($downbytes)
786 || $self->increment_totalbytes($totalbytes)
787 || $self->insert_cust_pay_prepay( $amount,
789 ? $prepay_credit->identifier
794 $dbh->rollback if $oldAutoCommit;
798 if ( defined($amountref) ) { $$amountref = $amount; }
799 if ( defined($secondsref) ) { $$secondsref = $seconds; }
800 if ( defined($upbytesref) ) { $$upbytesref = $upbytes; }
801 if ( defined($downbytesref) ) { $$downbytesref = $downbytes; }
802 if ( defined($totalbytesref) ) { $$totalbytesref = $totalbytes; }
804 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
809 =item get_prepay IDENTIFIER | PREPAY_CREDIT_OBJ [ , OPTION => VALUE ... ]
811 Looks up and deletes a prepaid card (see L<FS::prepay_credit>),
812 specified either by I<identifier> or as an FS::prepay_credit object.
814 Available options are: I<amount_ref>, I<seconds_ref>, I<upbytes_ref>, I<downbytes_ref>, and I<totalbytes_ref>. The scalars (provided by references) will be
815 incremented by the values of the prepaid card.
817 If the prepaid card specifies an I<agentnum> (see L<FS::agent>), it is used to
818 check or set this customer's I<agentnum>.
820 If there is an error, returns the error, otherwise returns false.
826 my( $self, $prepay_credit, %opt ) = @_;
828 local $SIG{HUP} = 'IGNORE';
829 local $SIG{INT} = 'IGNORE';
830 local $SIG{QUIT} = 'IGNORE';
831 local $SIG{TERM} = 'IGNORE';
832 local $SIG{TSTP} = 'IGNORE';
833 local $SIG{PIPE} = 'IGNORE';
835 my $oldAutoCommit = $FS::UID::AutoCommit;
836 local $FS::UID::AutoCommit = 0;
839 unless ( ref($prepay_credit) ) {
841 my $identifier = $prepay_credit;
843 $prepay_credit = qsearchs(
845 { 'identifier' => $identifier },
850 unless ( $prepay_credit ) {
851 $dbh->rollback if $oldAutoCommit;
852 return "Invalid prepaid card: ". $identifier;
857 if ( $prepay_credit->agentnum ) {
858 if ( $self->agentnum && $self->agentnum != $prepay_credit->agentnum ) {
859 $dbh->rollback if $oldAutoCommit;
860 return "prepaid card not valid for agent ". $self->agentnum;
862 $self->agentnum($prepay_credit->agentnum);
865 my $error = $prepay_credit->delete;
867 $dbh->rollback if $oldAutoCommit;
868 return "removing prepay_credit (transaction rolled back): $error";
871 ${ $opt{$_.'_ref'} } += $prepay_credit->$_()
872 for grep $opt{$_.'_ref'}, qw( amount seconds upbytes downbytes totalbytes );
874 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
879 =item increment_upbytes SECONDS
881 Updates this customer's single or primary account (see L<FS::svc_acct>) by
882 the specified number of upbytes. If there is an error, returns the error,
883 otherwise returns false.
887 sub increment_upbytes {
888 _increment_column( shift, 'upbytes', @_);
891 =item increment_downbytes SECONDS
893 Updates this customer's single or primary account (see L<FS::svc_acct>) by
894 the specified number of downbytes. If there is an error, returns the error,
895 otherwise returns false.
899 sub increment_downbytes {
900 _increment_column( shift, 'downbytes', @_);
903 =item increment_totalbytes SECONDS
905 Updates this customer's single or primary account (see L<FS::svc_acct>) by
906 the specified number of totalbytes. If there is an error, returns the error,
907 otherwise returns false.
911 sub increment_totalbytes {
912 _increment_column( shift, 'totalbytes', @_);
915 =item increment_seconds SECONDS
917 Updates this customer's single or primary account (see L<FS::svc_acct>) by
918 the specified number of seconds. If there is an error, returns the error,
919 otherwise returns false.
923 sub increment_seconds {
924 _increment_column( shift, 'seconds', @_);
927 =item _increment_column AMOUNT
929 Updates this customer's single or primary account (see L<FS::svc_acct>) by
930 the specified number of seconds or bytes. If there is an error, returns
931 the error, otherwise returns false.
935 sub _increment_column {
936 my( $self, $column, $amount ) = @_;
937 warn "$me increment_column called: $column, $amount\n"
940 return '' unless $amount;
942 my @cust_pkg = grep { $_->part_pkg->svcpart('svc_acct') }
943 $self->ncancelled_pkgs;
946 return 'No packages with primary or single services found'.
947 ' to apply pre-paid time';
948 } elsif ( scalar(@cust_pkg) > 1 ) {
949 #maybe have a way to specify the package/account?
950 return 'Multiple packages found to apply pre-paid time';
953 my $cust_pkg = $cust_pkg[0];
954 warn " found package pkgnum ". $cust_pkg->pkgnum. "\n"
958 $cust_pkg->cust_svc( $cust_pkg->part_pkg->svcpart('svc_acct') );
961 return 'No account found to apply pre-paid time';
962 } elsif ( scalar(@cust_svc) > 1 ) {
963 return 'Multiple accounts found to apply pre-paid time';
966 my $svc_acct = $cust_svc[0]->svc_x;
967 warn " found service svcnum ". $svc_acct->pkgnum.
968 ' ('. $svc_acct->email. ")\n"
971 $column = "increment_$column";
972 $svc_acct->$column($amount);
976 =item insert_cust_pay_prepay AMOUNT [ PAYINFO ]
978 Inserts a prepayment in the specified amount for this customer. An optional
979 second argument can specify the prepayment identifier for tracking purposes.
980 If there is an error, returns the error, otherwise returns false.
984 sub insert_cust_pay_prepay {
985 shift->insert_cust_pay('PREP', @_);
988 =item insert_cust_pay_cash AMOUNT [ PAYINFO ]
990 Inserts a cash payment in the specified amount for this customer. An optional
991 second argument can specify the payment identifier for tracking purposes.
992 If there is an error, returns the error, otherwise returns false.
996 sub insert_cust_pay_cash {
997 shift->insert_cust_pay('CASH', @_);
1000 =item insert_cust_pay_west AMOUNT [ PAYINFO ]
1002 Inserts a Western Union payment in the specified amount for this customer. An
1003 optional second argument can specify the prepayment identifier for tracking
1004 purposes. If there is an error, returns the error, otherwise returns false.
1008 sub insert_cust_pay_west {
1009 shift->insert_cust_pay('WEST', @_);
1012 sub insert_cust_pay {
1013 my( $self, $payby, $amount ) = splice(@_, 0, 3);
1014 my $payinfo = scalar(@_) ? shift : '';
1016 my $cust_pay = new FS::cust_pay {
1017 'custnum' => $self->custnum,
1018 'paid' => sprintf('%.2f', $amount),
1019 #'_date' => #date the prepaid card was purchased???
1021 'payinfo' => $payinfo,
1029 This method is deprecated. See the I<depend_jobnum> option to the insert and
1030 order_pkgs methods for a better way to defer provisioning.
1032 Re-schedules all exports by calling the B<reexport> method of all associated
1033 packages (see L<FS::cust_pkg>). If there is an error, returns the error;
1034 otherwise returns false.
1041 carp "WARNING: FS::cust_main::reexport is deprectated; ".
1042 "use the depend_jobnum option to insert or order_pkgs to delay export";
1044 local $SIG{HUP} = 'IGNORE';
1045 local $SIG{INT} = 'IGNORE';
1046 local $SIG{QUIT} = 'IGNORE';
1047 local $SIG{TERM} = 'IGNORE';
1048 local $SIG{TSTP} = 'IGNORE';
1049 local $SIG{PIPE} = 'IGNORE';
1051 my $oldAutoCommit = $FS::UID::AutoCommit;
1052 local $FS::UID::AutoCommit = 0;
1055 foreach my $cust_pkg ( $self->ncancelled_pkgs ) {
1056 my $error = $cust_pkg->reexport;
1058 $dbh->rollback if $oldAutoCommit;
1063 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1068 =item delete [ OPTION => VALUE ... ]
1070 This deletes the customer. If there is an error, returns the error, otherwise
1073 This will completely remove all traces of the customer record. This is not
1074 what you want when a customer cancels service; for that, cancel all of the
1075 customer's packages (see L</cancel>).
1077 If the customer has any uncancelled packages, you need to pass a new (valid)
1078 customer number for those packages to be transferred to, as the "new_customer"
1079 option. Cancelled packages will be deleted. Did I mention that this is NOT
1080 what you want when a customer cancels service and that you really should be
1081 looking at L<FS::cust_pkg/cancel>?
1083 You can't delete a customer with invoices (see L<FS::cust_bill>),
1084 statements (see L<FS::cust_statement>), credits (see L<FS::cust_credit>),
1085 payments (see L<FS::cust_pay>) or refunds (see L<FS::cust_refund>), unless you
1086 set the "delete_financials" option to a true value.
1091 my( $self, %opt ) = @_;
1093 local $SIG{HUP} = 'IGNORE';
1094 local $SIG{INT} = 'IGNORE';
1095 local $SIG{QUIT} = 'IGNORE';
1096 local $SIG{TERM} = 'IGNORE';
1097 local $SIG{TSTP} = 'IGNORE';
1098 local $SIG{PIPE} = 'IGNORE';
1100 my $oldAutoCommit = $FS::UID::AutoCommit;
1101 local $FS::UID::AutoCommit = 0;
1104 if ( qsearch('agent', { 'agent_custnum' => $self->custnum } ) ) {
1105 $dbh->rollback if $oldAutoCommit;
1106 return "Can't delete a master agent customer";
1109 #use FS::access_user
1110 if ( qsearch('access_user', { 'user_custnum' => $self->custnum } ) ) {
1111 $dbh->rollback if $oldAutoCommit;
1112 return "Can't delete a master employee customer";
1115 tie my %financial_tables, 'Tie::IxHash',
1116 'cust_bill' => 'invoices',
1117 'cust_statement' => 'statements',
1118 'cust_credit' => 'credits',
1119 'cust_pay' => 'payments',
1120 'cust_refund' => 'refunds',
1123 foreach my $table ( keys %financial_tables ) {
1125 my @records = $self->$table();
1127 if ( @records && ! $opt{'delete_financials'} ) {
1128 $dbh->rollback if $oldAutoCommit;
1129 return "Can't delete a customer with ". $financial_tables{$table};
1132 foreach my $record ( @records ) {
1133 my $error = $record->delete;
1135 $dbh->rollback if $oldAutoCommit;
1136 return "Error deleting ". $financial_tables{$table}. ": $error\n";
1142 my @cust_pkg = $self->ncancelled_pkgs;
1144 my $new_custnum = $opt{'new_custnum'};
1145 unless ( qsearchs( 'cust_main', { 'custnum' => $new_custnum } ) ) {
1146 $dbh->rollback if $oldAutoCommit;
1147 return "Invalid new customer number: $new_custnum";
1149 foreach my $cust_pkg ( @cust_pkg ) {
1150 my %hash = $cust_pkg->hash;
1151 $hash{'custnum'} = $new_custnum;
1152 my $new_cust_pkg = new FS::cust_pkg ( \%hash );
1153 my $error = $new_cust_pkg->replace($cust_pkg,
1154 options => { $cust_pkg->options },
1157 $dbh->rollback if $oldAutoCommit;
1162 my @cancelled_cust_pkg = $self->all_pkgs;
1163 foreach my $cust_pkg ( @cancelled_cust_pkg ) {
1164 my $error = $cust_pkg->delete;
1166 $dbh->rollback if $oldAutoCommit;
1171 #cust_tax_adjustment in financials?
1172 #cust_pay_pending? ouch
1174 foreach my $table (qw(
1175 cust_main_invoice cust_main_exemption cust_tag cust_attachment contact
1176 cust_location cust_main_note cust_tax_adjustment
1177 cust_pay_void cust_pay_batch queue cust_tax_exempt
1179 foreach my $record ( qsearch( $table, { 'custnum' => $self->custnum } ) ) {
1180 my $error = $record->delete;
1182 $dbh->rollback if $oldAutoCommit;
1188 my $sth = $dbh->prepare(
1189 'UPDATE cust_main SET referral_custnum = NULL WHERE referral_custnum = ?'
1191 my $errstr = $dbh->errstr;
1192 $dbh->rollback if $oldAutoCommit;
1195 $sth->execute($self->custnum) or do {
1196 my $errstr = $sth->errstr;
1197 $dbh->rollback if $oldAutoCommit;
1203 my $ticket_dbh = '';
1204 if ($conf->config('ticket_system') eq 'RT_Internal') {
1206 } elsif ($conf->config('ticket_system') eq 'RT_External') {
1207 my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc');
1208 $ticket_dbh = DBI->connect($datasrc, $user, $pass, { 'ChopBlanks' => 1 });
1209 #or die "RT_External DBI->connect error: $DBI::errstr\n";
1212 if ( $ticket_dbh ) {
1214 my $ticket_sth = $ticket_dbh->prepare(
1215 'DELETE FROM Links WHERE Target = ?'
1217 my $errstr = $ticket_dbh->errstr;
1218 $dbh->rollback if $oldAutoCommit;
1221 $ticket_sth->execute('freeside://freeside/cust_main/'.$self->custnum)
1223 my $errstr = $ticket_sth->errstr;
1224 $dbh->rollback if $oldAutoCommit;
1228 #check and see if the customer is the only link on the ticket, and
1229 #if so, set the ticket to deleted status in RT?
1230 #maybe someday, for now this will at least fix tickets not displaying
1234 #delete the customer record
1236 my $error = $self->SUPER::delete;
1238 $dbh->rollback if $oldAutoCommit;
1242 # cust_main exports!
1244 #my $export_args = $options{'export_args'} || [];
1247 map qsearch( 'part_export', {exportnum=>$_} ),
1248 $conf->config('cust_main-exports'); #, $agentnum
1250 foreach my $part_export ( @part_export ) {
1251 my $error = $part_export->export_delete( $self ); #, @$export_args);
1253 $dbh->rollback if $oldAutoCommit;
1254 return "exporting to ". $part_export->exporttype.
1255 " (transaction rolled back): $error";
1259 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1264 =item merge NEW_CUSTNUM [ , OPTION => VALUE ... ]
1266 This merges this customer into the provided new custnum, and then deletes the
1267 customer. If there is an error, returns the error, otherwise returns false.
1269 The source customer's name, company name, phone numbers, agent,
1270 referring customer, customer class, advertising source, order taker, and
1271 billing information (except balance) are discarded.
1273 All packages are moved to the target customer. Packages with package locations
1274 are preserved. Packages without package locations are moved to a new package
1275 location with the source customer's service/shipping address.
1277 All invoices, statements, payments, credits and refunds are moved to the target
1278 customer. The source customer's balance is added to the target customer.
1280 All notes, attachments, tickets and customer tags are moved to the target
1283 Change history is not currently moved.
1288 my( $self, $new_custnum, %opt ) = @_;
1290 return "Can't merge a customer into self" if $self->custnum == $new_custnum;
1292 my $new_cust_main = qsearchs( 'cust_main', { 'custnum' => $new_custnum } )
1293 or return "Invalid new customer number: $new_custnum";
1295 return 'Access denied: "Merge customer across agents" access right required to merge into a customer of a different agent'
1296 if $self->agentnum != $new_cust_main->agentnum
1297 && ! $FS::CurrentUser::CurrentUser->access_right('Merge customer across agents');
1299 local $SIG{HUP} = 'IGNORE';
1300 local $SIG{INT} = 'IGNORE';
1301 local $SIG{QUIT} = 'IGNORE';
1302 local $SIG{TERM} = 'IGNORE';
1303 local $SIG{TSTP} = 'IGNORE';
1304 local $SIG{PIPE} = 'IGNORE';
1306 my $oldAutoCommit = $FS::UID::AutoCommit;
1307 local $FS::UID::AutoCommit = 0;
1310 if ( qsearch('agent', { 'agent_custnum' => $self->custnum } ) ) {
1311 $dbh->rollback if $oldAutoCommit;
1312 return "Can't merge a master agent customer";
1315 #use FS::access_user
1316 if ( qsearch('access_user', { 'user_custnum' => $self->custnum } ) ) {
1317 $dbh->rollback if $oldAutoCommit;
1318 return "Can't merge a master employee customer";
1321 if ( qsearch('cust_pay_pending', { 'custnum' => $self->custnum,
1322 'status' => { op=>'!=', value=>'done' },
1326 $dbh->rollback if $oldAutoCommit;
1327 return "Can't merge a customer with pending payments";
1330 tie my %financial_tables, 'Tie::IxHash',
1331 'cust_bill' => 'invoices',
1332 'cust_bill_void' => 'voided invoices',
1333 'cust_statement' => 'statements',
1334 'cust_credit' => 'credits',
1335 'cust_credit_void' => 'voided credits',
1336 'cust_pay' => 'payments',
1337 'cust_pay_void' => 'voided payments',
1338 'cust_refund' => 'refunds',
1341 foreach my $table ( keys %financial_tables ) {
1343 my @records = $self->$table();
1345 foreach my $record ( @records ) {
1346 $record->custnum($new_custnum);
1347 my $error = $record->replace;
1349 $dbh->rollback if $oldAutoCommit;
1350 return "Error merging ". $financial_tables{$table}. ": $error\n";
1356 my $name = $self->ship_name; #?
1358 my $locationnum = '';
1359 foreach my $cust_pkg ( $self->all_pkgs ) {
1360 $cust_pkg->custnum($new_custnum);
1362 unless ( $cust_pkg->locationnum ) {
1363 unless ( $locationnum ) {
1364 my $cust_location = new FS::cust_location {
1365 $self->location_hash,
1366 'custnum' => $new_custnum,
1368 my $error = $cust_location->insert;
1370 $dbh->rollback if $oldAutoCommit;
1373 $locationnum = $cust_location->locationnum;
1375 $cust_pkg->locationnum($locationnum);
1378 my $error = $cust_pkg->replace;
1380 $dbh->rollback if $oldAutoCommit;
1384 # add customer (ship) name to svc_phone.phone_name if blank
1385 my @cust_svc = $cust_pkg->cust_svc;
1386 foreach my $cust_svc (@cust_svc) {
1387 my($label, $value, $svcdb) = $cust_svc->label;
1388 next unless $svcdb eq 'svc_phone';
1389 my $svc_phone = $cust_svc->svc_x;
1390 next if $svc_phone->phone_name;
1391 $svc_phone->phone_name($name);
1392 my $error = $svc_phone->replace;
1394 $dbh->rollback if $oldAutoCommit;
1402 # cust_tax_exempt (texas tax exemptions)
1403 # cust_recon (some sort of not-well understood thing for OnPac)
1405 #these are moved over
1406 foreach my $table (qw(
1407 cust_tag cust_location contact cust_attachment cust_main_note
1408 cust_tax_adjustment cust_pay_batch queue
1410 foreach my $record ( qsearch( $table, { 'custnum' => $self->custnum } ) ) {
1411 $record->custnum($new_custnum);
1412 my $error = $record->replace;
1414 $dbh->rollback if $oldAutoCommit;
1420 #these aren't preserved
1421 foreach my $table (qw(
1422 cust_main_exemption cust_main_invoice
1424 foreach my $record ( qsearch( $table, { 'custnum' => $self->custnum } ) ) {
1425 my $error = $record->delete;
1427 $dbh->rollback if $oldAutoCommit;
1434 my $sth = $dbh->prepare(
1435 'UPDATE cust_main SET referral_custnum = ? WHERE referral_custnum = ?'
1437 my $errstr = $dbh->errstr;
1438 $dbh->rollback if $oldAutoCommit;
1441 $sth->execute($new_custnum, $self->custnum) or do {
1442 my $errstr = $sth->errstr;
1443 $dbh->rollback if $oldAutoCommit;
1449 my $ticket_dbh = '';
1450 if ($conf->config('ticket_system') eq 'RT_Internal') {
1452 } elsif ($conf->config('ticket_system') eq 'RT_External') {
1453 my ($datasrc, $user, $pass) = $conf->config('ticket_system-rt_external_datasrc');
1454 $ticket_dbh = DBI->connect($datasrc, $user, $pass, { 'ChopBlanks' => 1 });
1455 #or die "RT_External DBI->connect error: $DBI::errstr\n";
1458 if ( $ticket_dbh ) {
1460 my $ticket_sth = $ticket_dbh->prepare(
1461 'UPDATE Links SET Target = ? WHERE Target = ?'
1463 my $errstr = $ticket_dbh->errstr;
1464 $dbh->rollback if $oldAutoCommit;
1467 $ticket_sth->execute('freeside://freeside/cust_main/'.$new_custnum,
1468 'freeside://freeside/cust_main/'.$self->custnum)
1470 my $errstr = $ticket_sth->errstr;
1471 $dbh->rollback if $oldAutoCommit;
1477 #delete the customer record
1479 my $error = $self->delete;
1481 $dbh->rollback if $oldAutoCommit;
1485 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1490 =item replace [ OLD_RECORD ] [ INVOICING_LIST_ARYREF ] [ , OPTION => VALUE ... ] ]
1492 Replaces the OLD_RECORD with this one in the database. If there is an error,
1493 returns the error, otherwise returns false.
1495 To change the customer's address, set the pseudo-fields C<bill_location> and
1496 C<ship_location>. The address will still only change if at least one of the
1497 address fields differs from the existing values.
1499 INVOICING_LIST_ARYREF: If you pass an arrarref to the insert method, it will
1500 be set as the invoicing list (see L<"invoicing_list">). Errors return as
1501 expected and rollback the entire transaction; it is not necessary to call
1502 check_invoicing_list first. Here's an example:
1504 $new_cust_main->replace( $old_cust_main, [ $email, 'POST' ] );
1506 Currently available options are: I<tax_exemption>.
1508 The I<tax_exemption> option can be set to an arrayref of tax names or a hashref
1509 of tax names and exemption numbers. FS::cust_main_exemption records will be
1510 deleted and inserted as appropriate.
1517 my $old = ( blessed($_[0]) && $_[0]->isa('FS::Record') )
1519 : $self->replace_old;
1523 warn "$me replace called\n"
1526 my $curuser = $FS::CurrentUser::CurrentUser;
1527 if ( $self->payby eq 'COMP'
1528 && $self->payby ne $old->payby
1529 && ! $curuser->access_right('Complimentary customer')
1532 return "You are not permitted to create complimentary accounts.";
1535 local($ignore_expired_card) = 1
1536 if $old->payby =~ /^(CARD|DCRD)$/
1537 && $self->payby =~ /^(CARD|DCRD)$/
1538 && ( $old->payinfo eq $self->payinfo || $old->paymask eq $self->paymask );
1540 local($ignore_banned_card) = 1
1541 if ( $old->payby =~ /^(CARD|DCRD)$/ && $self->payby =~ /^(CARD|DCRD)$/
1542 || $old->payby =~ /^(CHEK|DCHK)$/ && $self->payby =~ /^(CHEK|DCHK)$/ )
1543 && ( $old->payinfo eq $self->payinfo || $old->paymask eq $self->paymask );
1545 if ( $self->payby =~ /^(CARD|DCRD)$/
1546 && $old->payinfo ne $self->payinfo
1547 && $old->paymask ne $self->paymask )
1549 my $error = $self->check_payinfo_cardtype;
1550 return $error if $error;
1552 if ( $conf->exists('business-onlinepayment-verification') ) {
1553 #need to standardize paydate for this, false laziness with check
1555 if ( $self->paydate =~ /^(\d{1,2})[\/\-](\d{2}(\d{2})?)$/ ) {
1556 ( $m, $y ) = ( $1, length($2) == 4 ? $2 : "20$2" );
1557 } elsif ( $self->paydate =~ /^19(\d{2})[\/\-](\d{1,2})[\/\-]\d+$/ ) {
1558 ( $m, $y ) = ( $2, "19$1" );
1559 } elsif ( $self->paydate =~ /^(20)?(\d{2})[\/\-](\d{1,2})[\/\-]\d+$/ ) {
1560 ( $m, $y ) = ( $3, "20$2" );
1562 return "Illegal expiration date: ". $self->paydate;
1564 $m = sprintf('%02d',$m);
1565 $self->paydate("$y-$m-01");
1567 $error = $self->realtime_verify_bop({ 'method'=>'CC' });
1568 return $error if $error;
1572 return "Invoicing locale is required"
1575 && $conf->exists('cust_main-require_locale');
1577 local $SIG{HUP} = 'IGNORE';
1578 local $SIG{INT} = 'IGNORE';
1579 local $SIG{QUIT} = 'IGNORE';
1580 local $SIG{TERM} = 'IGNORE';
1581 local $SIG{TSTP} = 'IGNORE';
1582 local $SIG{PIPE} = 'IGNORE';
1584 my $oldAutoCommit = $FS::UID::AutoCommit;
1585 local $FS::UID::AutoCommit = 0;
1588 for my $l (qw(bill_location ship_location)) {
1589 my $old_loc = $old->$l;
1590 my $new_loc = $self->$l;
1592 # find the existing location if there is one
1593 $new_loc->set('custnum' => $self->custnum);
1594 my $error = $new_loc->find_or_insert;
1596 $dbh->rollback if $oldAutoCommit;
1599 $self->set($l.'num', $new_loc->locationnum);
1602 # replace the customer record
1603 my $error = $self->SUPER::replace($old);
1606 $dbh->rollback if $oldAutoCommit;
1610 # now move packages to the new service location
1611 $self->set('ship_location', ''); #flush cache
1612 if ( $old->ship_locationnum and # should only be null during upgrade...
1613 $old->ship_locationnum != $self->ship_locationnum ) {
1614 $error = $old->ship_location->move_to($self->ship_location);
1616 $dbh->rollback if $oldAutoCommit;
1620 # don't move packages based on the billing location, but
1621 # disable it if it's no longer in use
1622 if ( $old->bill_locationnum and
1623 $old->bill_locationnum != $self->bill_locationnum ) {
1624 $error = $old->bill_location->disable_if_unused;
1626 $dbh->rollback if $oldAutoCommit;
1631 if ( @param && ref($param[0]) eq 'ARRAY' ) { # INVOICING_LIST_ARYREF
1632 my $invoicing_list = shift @param;
1633 $error = $self->check_invoicing_list( $invoicing_list );
1635 $dbh->rollback if $oldAutoCommit;
1638 $self->invoicing_list( $invoicing_list );
1641 if ( $self->exists('tagnum') ) { #so we don't delete these on edit by accident
1643 #this could be more efficient than deleting and re-inserting, if it matters
1644 foreach my $cust_tag (qsearch('cust_tag', {'custnum'=>$self->custnum} )) {
1645 my $error = $cust_tag->delete;
1647 $dbh->rollback if $oldAutoCommit;
1651 foreach my $tagnum ( @{ $self->tagnum || [] } ) {
1652 my $cust_tag = new FS::cust_tag { 'tagnum' => $tagnum,
1653 'custnum' => $self->custnum };
1654 my $error = $cust_tag->insert;
1656 $dbh->rollback if $oldAutoCommit;
1663 my %options = @param;
1665 my $tax_exemption = delete $options{'tax_exemption'};
1666 if ( $tax_exemption ) {
1668 $tax_exemption = { map { $_ => '' } @$tax_exemption }
1669 if ref($tax_exemption) eq 'ARRAY';
1671 my %cust_main_exemption =
1672 map { $_->taxname => $_ }
1673 qsearch('cust_main_exemption', { 'custnum' => $old->custnum } );
1675 foreach my $taxname ( keys %$tax_exemption ) {
1677 if ( $cust_main_exemption{$taxname} &&
1678 $cust_main_exemption{$taxname}->exempt_number eq $tax_exemption->{$taxname}
1681 delete $cust_main_exemption{$taxname};
1685 my $cust_main_exemption = new FS::cust_main_exemption {
1686 'custnum' => $self->custnum,
1687 'taxname' => $taxname,
1688 'exempt_number' => $tax_exemption->{$taxname},
1690 my $error = $cust_main_exemption->insert;
1692 $dbh->rollback if $oldAutoCommit;
1693 return "inserting cust_main_exemption (transaction rolled back): $error";
1697 foreach my $cust_main_exemption ( values %cust_main_exemption ) {
1698 my $error = $cust_main_exemption->delete;
1700 $dbh->rollback if $oldAutoCommit;
1701 return "deleting cust_main_exemption (transaction rolled back): $error";
1707 if ( $self->payby =~ /^(CARD|CHEK|LECB)$/
1708 && ( ( $self->get('payinfo') ne $old->get('payinfo')
1709 && $self->get('payinfo') !~ /^99\d{14}$/
1711 || grep { $self->get($_) ne $old->get($_) } qw(paydate payname)
1716 # card/check/lec info has changed, want to retry realtime_ invoice events
1717 my $error = $self->retry_realtime;
1719 $dbh->rollback if $oldAutoCommit;
1724 unless ( $import || $skip_fuzzyfiles ) {
1725 $error = $self->queue_fuzzyfiles_update;
1727 $dbh->rollback if $oldAutoCommit;
1728 return "updating fuzzy search cache: $error";
1732 # tax district update in cust_location
1734 # cust_main exports!
1736 my $export_args = $options{'export_args'} || [];
1739 map qsearch( 'part_export', {exportnum=>$_} ),
1740 $conf->config('cust_main-exports'); #, $agentnum
1742 foreach my $part_export ( @part_export ) {
1743 my $error = $part_export->export_replace( $self, $old, @$export_args);
1745 $dbh->rollback if $oldAutoCommit;
1746 return "exporting to ". $part_export->exporttype.
1747 " (transaction rolled back): $error";
1751 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1756 =item queue_fuzzyfiles_update
1758 Used by insert & replace to update the fuzzy search cache
1762 use FS::cust_main::Search;
1763 sub queue_fuzzyfiles_update {
1766 local $SIG{HUP} = 'IGNORE';
1767 local $SIG{INT} = 'IGNORE';
1768 local $SIG{QUIT} = 'IGNORE';
1769 local $SIG{TERM} = 'IGNORE';
1770 local $SIG{TSTP} = 'IGNORE';
1771 local $SIG{PIPE} = 'IGNORE';
1773 my $oldAutoCommit = $FS::UID::AutoCommit;
1774 local $FS::UID::AutoCommit = 0;
1777 foreach my $field ( 'first', 'last', 'company', 'ship_company' ) {
1778 my $queue = new FS::queue {
1779 'job' => 'FS::cust_main::Search::append_fuzzyfiles_fuzzyfield'
1781 my @args = "cust_main.$field", $self->get($field);
1782 my $error = $queue->insert( @args );
1784 $dbh->rollback if $oldAutoCommit;
1785 return "queueing job (transaction rolled back): $error";
1789 my @locations = $self->bill_location;
1790 push @locations, $self->ship_location if $self->has_ship_address;
1791 foreach my $location (@locations) {
1792 my $queue = new FS::queue {
1793 'job' => 'FS::cust_main::Search::append_fuzzyfiles_fuzzyfield'
1795 my @args = 'cust_location.address1', $location->address1;
1796 my $error = $queue->insert( @args );
1798 $dbh->rollback if $oldAutoCommit;
1799 return "queueing job (transaction rolled back): $error";
1803 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
1810 Checks all fields to make sure this is a valid customer record. If there is
1811 an error, returns the error, otherwise returns false. Called by the insert
1812 and replace methods.
1819 warn "$me check BEFORE: \n". $self->_dump
1823 $self->ut_numbern('custnum')
1824 || $self->ut_number('agentnum')
1825 || $self->ut_textn('agent_custid')
1826 || $self->ut_number('refnum')
1827 || $self->ut_foreign_key('bill_locationnum', 'cust_location','locationnum')
1828 || $self->ut_foreign_key('ship_locationnum', 'cust_location','locationnum')
1829 || $self->ut_foreign_keyn('classnum', 'cust_class', 'classnum')
1830 || $self->ut_foreign_keyn('salesnum', 'sales', 'salesnum')
1831 || $self->ut_textn('custbatch')
1832 || $self->ut_name('last')
1833 || $self->ut_name('first')
1834 || $self->ut_snumbern('signupdate')
1835 || $self->ut_snumbern('birthdate')
1836 || $self->ut_namen('spouse_last')
1837 || $self->ut_namen('spouse_first')
1838 || $self->ut_snumbern('spouse_birthdate')
1839 || $self->ut_snumbern('anniversary_date')
1840 || $self->ut_textn('company')
1841 || $self->ut_textn('ship_company')
1842 || $self->ut_anything('comments')
1843 || $self->ut_numbern('referral_custnum')
1844 || $self->ut_textn('stateid')
1845 || $self->ut_textn('stateid_state')
1846 || $self->ut_textn('invoice_terms')
1847 || $self->ut_floatn('cdr_termination_percentage')
1848 || $self->ut_floatn('credit_limit')
1849 || $self->ut_numbern('billday')
1850 || $self->ut_numbern('prorate_day')
1851 || $self->ut_flag('edit_subject')
1852 || $self->ut_flag('calling_list_exempt')
1853 || $self->ut_flag('invoice_noemail')
1854 || $self->ut_flag('message_noemail')
1855 || $self->ut_enum('locale', [ '', FS::Locales->locales ])
1856 || $self->ut_flag('invoice_ship_address')
1859 foreach (qw(company ship_company)) {
1860 my $company = $self->get($_);
1861 $company =~ s/^\s+//;
1862 $company =~ s/\s+$//;
1863 $company =~ s/\s+/ /g;
1864 $self->set($_, $company);
1867 #barf. need message catalogs. i18n. etc.
1868 $error .= "Please select an advertising source."
1869 if $error =~ /^Illegal or empty \(numeric\) refnum: /;
1870 return $error if $error;
1872 return "Unknown agent"
1873 unless qsearchs( 'agent', { 'agentnum' => $self->agentnum } );
1875 return "Unknown refnum"
1876 unless qsearchs( 'part_referral', { 'refnum' => $self->refnum } );
1878 return "Unknown referring custnum: ". $self->referral_custnum
1879 unless ! $self->referral_custnum
1880 || qsearchs( 'cust_main', { 'custnum' => $self->referral_custnum } );
1882 if ( $self->ss eq '' ) {
1887 $ss =~ /^(\d{3})(\d{2})(\d{4})$/
1888 or return "Illegal social security number: ". $self->ss;
1889 $self->ss("$1-$2-$3");
1892 #turn off invoice_ship_address if ship & bill are the same
1893 if ($self->bill_locationnum eq $self->ship_locationnum) {
1894 $self->invoice_ship_address('');
1897 # cust_main_county verification now handled by cust_location check
1900 $self->ut_phonen('daytime', $self->country)
1901 || $self->ut_phonen('night', $self->country)
1902 || $self->ut_phonen('fax', $self->country)
1903 || $self->ut_phonen('mobile', $self->country)
1905 return $error if $error;
1907 if ( $conf->exists('cust_main-require_phone', $self->agentnum)
1909 && ! length($self->daytime) && ! length($self->night) && ! length($self->mobile)
1912 my $daytime_label = FS::Msgcat::_gettext('daytime') =~ /^(daytime)?$/
1914 : FS::Msgcat::_gettext('daytime');
1915 my $night_label = FS::Msgcat::_gettext('night') =~ /^(night)?$/
1917 : FS::Msgcat::_gettext('night');
1919 my $mobile_label = FS::Msgcat::_gettext('mobile') =~ /^(mobile)?$/
1921 : FS::Msgcat::_gettext('mobile');
1923 return "$daytime_label, $night_label or $mobile_label is required"
1927 #$self->payby =~ /^(CARD|DCRD|CHEK|DCHK|LECB|BILL|COMP|PREPAY|CASH|WEST|MCRD)$/
1928 # or return "Illegal payby: ". $self->payby;
1930 FS::payby->can_payby($self->table, $self->payby)
1931 or return "Illegal payby: ". $self->payby;
1933 $error = $self->ut_numbern('paystart_month')
1934 || $self->ut_numbern('paystart_year')
1935 || $self->ut_numbern('payissue')
1936 || $self->ut_textn('paytype')
1938 return $error if $error;
1940 if ( $self->payip eq '' ) {
1943 $error = $self->ut_ip('payip');
1944 return $error if $error;
1947 # If it is encrypted and the private key is not availaible then we can't
1948 # check the credit card.
1949 my $check_payinfo = ! $self->is_encrypted($self->payinfo);
1951 # Need some kind of global flag to accept invalid cards, for testing
1953 if ( !$import && $check_payinfo && $self->payby =~ /^(CARD|DCRD)$/ ) {
1955 my $payinfo = $self->payinfo;
1956 $payinfo =~ s/\D//g;
1957 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1958 or return gettext('invalid_card'); # . ": ". $self->payinfo;
1960 $self->payinfo($payinfo);
1962 or return gettext('invalid_card'); # . ": ". $self->payinfo;
1964 return gettext('unknown_card_type')
1965 if $self->payinfo !~ /^99\d{14}$/ #token
1966 && cardtype($self->payinfo) eq "Unknown";
1968 unless ( $ignore_banned_card ) {
1969 my $ban = FS::banned_pay->ban_search( %{ $self->_banned_pay_hashref } );
1971 if ( $ban->bantype eq 'warn' ) {
1972 #or others depending on value of $ban->reason ?
1973 return '_duplicate_card'.
1974 ': disabled from'. time2str('%a %h %o at %r', $ban->_date).
1975 ' until '. time2str('%a %h %o at %r', $ban->_end_date).
1976 ' (ban# '. $ban->bannum. ')'
1977 unless $self->override_ban_warn;
1979 return 'Banned credit card: banned on '.
1980 time2str('%a %h %o at %r', $ban->_date).
1981 ' by '. $ban->otaker.
1982 ' (ban# '. $ban->bannum. ')';
1987 if (length($self->paycvv) && !$self->is_encrypted($self->paycvv)) {
1988 if ( cardtype($self->payinfo) eq 'American Express card' ) {
1989 $self->paycvv =~ /^(\d{4})$/
1990 or return "CVV2 (CID) for American Express cards is four digits.";
1993 $self->paycvv =~ /^(\d{3})$/
1994 or return "CVV2 (CVC2/CID) is three digits.";
2001 my $cardtype = cardtype($payinfo);
2002 if ( $cardtype =~ /^(Switch|Solo)$/i ) {
2004 return "Start date or issue number is required for $cardtype cards"
2005 unless $self->paystart_month && $self->paystart_year or $self->payissue;
2007 return "Start month must be between 1 and 12"
2008 if $self->paystart_month
2009 and $self->paystart_month < 1 || $self->paystart_month > 12;
2011 return "Start year must be 1990 or later"
2012 if $self->paystart_year
2013 and $self->paystart_year < 1990;
2015 return "Issue number must be beween 1 and 99"
2017 and $self->payissue < 1 || $self->payissue > 99;
2020 $self->paystart_month('');
2021 $self->paystart_year('');
2022 $self->payissue('');
2025 } elsif ( $check_payinfo && $self->payby =~ /^(CHEK|DCHK)$/ ) {
2027 my $payinfo = $self->payinfo;
2028 $payinfo =~ s/[^\d\@\.]//g;
2029 if ( $conf->config('echeck-country') eq 'CA' ) {
2030 $payinfo =~ /^(\d+)\@(\d{5})\.(\d{3})$/
2031 or return 'invalid echeck account@branch.bank';
2032 $payinfo = "$1\@$2.$3";
2033 } elsif ( $conf->config('echeck-country') eq 'US' ) {
2034 $payinfo =~ /^(\d+)\@(\d{9})$/ or return 'invalid echeck account@aba';
2035 $payinfo = "$1\@$2";
2037 $payinfo =~ /^(\d+)\@(\d+)$/ or return 'invalid echeck account@routing';
2038 $payinfo = "$1\@$2";
2040 $self->payinfo($payinfo);
2043 unless ( $ignore_banned_card ) {
2044 my $ban = FS::banned_pay->ban_search( %{ $self->_banned_pay_hashref } );
2046 if ( $ban->bantype eq 'warn' ) {
2047 #or others depending on value of $ban->reason ?
2048 return '_duplicate_ach' unless $self->override_ban_warn;
2050 return 'Banned ACH account: banned on '.
2051 time2str('%a %h %o at %r', $ban->_date).
2052 ' by '. $ban->otaker.
2053 ' (ban# '. $ban->bannum. ')';
2058 } elsif ( $self->payby eq 'LECB' ) {
2060 my $payinfo = $self->payinfo;
2061 $payinfo =~ s/\D//g;
2062 $payinfo =~ /^1?(\d{10})$/ or return 'invalid btn billing telephone number';
2064 $self->payinfo($payinfo);
2067 } elsif ( $self->payby eq 'BILL' ) {
2069 $error = $self->ut_textn('payinfo');
2070 return "Illegal P.O. number: ". $self->payinfo if $error;
2073 } elsif ( $self->payby eq 'COMP' ) {
2075 my $curuser = $FS::CurrentUser::CurrentUser;
2076 if ( ! $self->custnum
2077 && ! $curuser->access_right('Complimentary customer')
2080 return "You are not permitted to create complimentary accounts."
2083 $error = $self->ut_textn('payinfo');
2084 return "Illegal comp account issuer: ". $self->payinfo if $error;
2087 } elsif ( $self->payby eq 'PREPAY' ) {
2089 my $payinfo = $self->payinfo;
2090 $payinfo =~ s/\W//g; #anything else would just confuse things
2091 $self->payinfo($payinfo);
2092 $error = $self->ut_alpha('payinfo');
2093 return "Illegal prepayment identifier: ". $self->payinfo if $error;
2094 return "Unknown prepayment identifier"
2095 unless qsearchs('prepay_credit', { 'identifier' => $self->payinfo } );
2100 if ( $self->paydate eq '' || $self->paydate eq '-' ) {
2101 return "Expiration date required"
2102 # shouldn't payinfo_check do this?
2103 unless $self->payby =~ /^(BILL|PREPAY|CHEK|DCHK|LECB|CASH|WEST|MCRD|PPAL)$/;
2107 if ( $self->paydate =~ /^(\d{1,2})[\/\-](\d{2}(\d{2})?)$/ ) {
2108 ( $m, $y ) = ( $1, length($2) == 4 ? $2 : "20$2" );
2109 } elsif ( $self->paydate =~ /^19(\d{2})[\/\-](\d{1,2})[\/\-]\d+$/ ) {
2110 ( $m, $y ) = ( $2, "19$1" );
2111 } elsif ( $self->paydate =~ /^(20)?(\d{2})[\/\-](\d{1,2})[\/\-]\d+$/ ) {
2112 ( $m, $y ) = ( $3, "20$2" );
2114 return "Illegal expiration date: ". $self->paydate;
2116 $m = sprintf('%02d',$m);
2117 $self->paydate("$y-$m-01");
2118 my($nowm,$nowy)=(localtime(time))[4,5]; $nowm++; $nowy+=1900;
2119 return gettext('expired_card')
2121 && !$ignore_expired_card
2122 && ( $y<$nowy || ( $y==$nowy && $1<$nowm ) );
2125 if ( $self->payname eq '' && $self->payby !~ /^(CHEK|DCHK)$/ &&
2126 ( ! $conf->exists('require_cardname')
2127 || $self->payby !~ /^(CARD|DCRD)$/ )
2129 $self->payname( $self->first. " ". $self->getfield('last') );
2132 if ( $self->payby =~ /^(CHEK|DCHK)$/ ) {
2133 $self->payname =~ /^([\w \,\.\-\']*)$/
2134 or return gettext('illegal_name'). " payname: ". $self->payname;
2137 $self->payname =~ /^([\w \,\.\-\'\&]*)$/
2138 or return gettext('illegal_name'). " payname: ". $self->payname;
2144 return "Please select an invoicing locale"
2147 && $conf->exists('cust_main-require_locale');
2149 foreach my $flag (qw( tax spool_cdr squelch_cdr archived email_csv_cdr )) {
2150 $self->$flag() =~ /^(Y?)$/ or return "Illegal $flag: ". $self->$flag();
2154 $self->usernum($FS::CurrentUser::CurrentUser->usernum) unless $self->usernum;
2156 warn "$me check AFTER: \n". $self->_dump
2159 $self->SUPER::check;
2162 sub check_payinfo_cardtype {
2165 return '' unless $self->payby =~ /^(CARD|DCRD)$/;
2167 my $payinfo = $self->payinfo;
2168 $payinfo =~ s/\D//g;
2170 return '' if $payinfo =~ /^99\d{14}$/; #token
2172 my %bop_card_types = map { $_=>1 } values %{ card_types() };
2173 my $cardtype = cardtype($payinfo);
2175 return "$cardtype not accepted" unless $bop_card_types{$cardtype};
2183 Additional checks for replace only.
2188 my ($new,$old) = @_;
2189 #preserve old value if global config is set
2190 if ($old && $conf->exists('invoice-ship_address')) {
2191 $new->invoice_ship_address($old->invoice_ship_address);
2198 Returns a list of fields which have ship_ duplicates.
2203 qw( last first company
2205 address1 address2 city county state zip country
2207 daytime night fax mobile
2211 =item has_ship_address
2213 Returns true if this customer record has a separate shipping address.
2217 sub has_ship_address {
2219 $self->bill_locationnum != $self->ship_locationnum;
2224 Returns a list of key/value pairs, with the following keys: address1,
2225 adddress2, city, county, state, zip, country, district, and geocode. The
2226 shipping address is used if present.
2232 $self->ship_location->location_hash;
2237 Returns all locations (see L<FS::cust_location>) for this customer.
2243 qsearch('cust_location', { 'custnum' => $self->custnum,
2244 'prospectnum' => '' } );
2249 Returns all contacts (see L<FS::contact>) for this customer.
2253 #already used :/ sub contact {
2256 qsearch('contact', { 'custnum' => $self->custnum } );
2261 Unsuspends all unflagged suspended packages (see L</unflagged_suspended_pkgs>
2262 and L<FS::cust_pkg>) for this customer, except those on hold.
2264 Returns a list: an empty list on success or a list of errors.
2270 grep { ($_->get('setup')) && $_->unsuspend } $self->suspended_pkgs;
2275 Unsuspends all suspended packages in the on-hold state (those without setup
2276 dates) for this customer.
2282 grep { (!$_->setup) && $_->unsuspend } $self->suspended_pkgs;
2287 Suspends all unsuspended packages (see L<FS::cust_pkg>) for this customer.
2289 Returns a list: an empty list on success or a list of errors.
2295 grep { $_->suspend(@_) } $self->unsuspended_pkgs;
2298 =item suspend_if_pkgpart HASHREF | PKGPART [ , PKGPART ... ]
2300 Suspends all unsuspended packages (see L<FS::cust_pkg>) matching the listed
2301 PKGPARTs (see L<FS::part_pkg>). Preferred usage is to pass a hashref instead
2302 of a list of pkgparts; the hashref has the following keys:
2306 =item pkgparts - listref of pkgparts
2308 =item (other options are passed to the suspend method)
2313 Returns a list: an empty list on success or a list of errors.
2317 sub suspend_if_pkgpart {
2319 my (@pkgparts, %opt);
2320 if (ref($_[0]) eq 'HASH'){
2321 @pkgparts = @{$_[0]{pkgparts}};
2326 grep { $_->suspend(%opt) }
2327 grep { my $pkgpart = $_->pkgpart; grep { $pkgpart eq $_ } @pkgparts }
2328 $self->unsuspended_pkgs;
2331 =item suspend_unless_pkgpart HASHREF | PKGPART [ , PKGPART ... ]
2333 Suspends all unsuspended packages (see L<FS::cust_pkg>) unless they match the
2334 given PKGPARTs (see L<FS::part_pkg>). Preferred usage is to pass a hashref
2335 instead of a list of pkgparts; the hashref has the following keys:
2339 =item pkgparts - listref of pkgparts
2341 =item (other options are passed to the suspend method)
2345 Returns a list: an empty list on success or a list of errors.
2349 sub suspend_unless_pkgpart {
2351 my (@pkgparts, %opt);
2352 if (ref($_[0]) eq 'HASH'){
2353 @pkgparts = @{$_[0]{pkgparts}};
2358 grep { $_->suspend(%opt) }
2359 grep { my $pkgpart = $_->pkgpart; ! grep { $pkgpart eq $_ } @pkgparts }
2360 $self->unsuspended_pkgs;
2363 =item cancel [ OPTION => VALUE ... ]
2365 Cancels all uncancelled packages (see L<FS::cust_pkg>) for this customer.
2366 The cancellation time will be now.
2370 Always returns a list: an empty list on success or a list of errors.
2377 warn "$me cancel called on customer ". $self->custnum. " with options ".
2378 join(', ', map { "$_: $opt{$_}" } keys %opt ). "\n"
2380 my @pkgs = $self->ncancelled_pkgs;
2382 $self->cancel_pkgs( %opt, 'cust_pkg' => \@pkgs );
2385 =item cancel_pkgs OPTIONS
2387 Cancels a specified list of packages. OPTIONS can include:
2391 =item cust_pkg - an arrayref of the packages. Required.
2393 =item time - the cancellation time, used to calculate final bills and
2394 unused-time credits if any. Will be passed through to the bill() and
2395 FS::cust_pkg::cancel() methods.
2397 =item quiet - can be set true to supress email cancellation notices.
2399 =item reason - can be set to a cancellation reason (see L<FS:reason>), either a reasonnum of an existing reason, or passing a hashref will create a new reason. The hashref should have the following keys: typenum - Reason type (see L<FS::reason_type>, reason - Text of the new reason.
2401 =item cust_pkg_reason - can be an arrayref of L<FS::cust_pkg_reason> objects
2402 for the individual packages, parallel to the C<cust_pkg> argument. The
2403 reason and reason_otaker arguments will be taken from those objects.
2405 =item ban - can be set true to ban this customer's credit card or ACH information, if present.
2407 =item nobill - can be set true to skip billing if it might otherwise be done.
2412 my( $self, %opt ) = @_;
2414 # we're going to cancel services, which is not reversible
2415 # but on 3.x, don't strictly enforce this
2416 warn "cancel_pkgs should not be run inside a transaction"
2417 if $FS::UID::AutoCommit == 0;
2419 local $FS::UID::AutoCommit = 0;
2421 return ( 'access denied' )
2422 unless $FS::CurrentUser::CurrentUser->access_right('Cancel customer');
2424 if ( $opt{'ban'} && $self->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/ ) {
2426 #should try decryption (we might have the private key)
2427 # and if not maybe queue a job for the server that does?
2428 return ( "Can't (yet) ban encrypted credit cards" )
2429 if $self->is_encrypted($self->payinfo);
2431 my $ban = new FS::banned_pay $self->_new_banned_pay_hashref;
2432 my $error = $ban->insert;
2440 my @pkgs = @{ delete $opt{'cust_pkg'} };
2441 my $cancel_time = $opt{'time'} || time;
2443 # bill all packages first, so we don't lose usage, service counts for
2444 # bulk billing, etc.
2445 if ( !$opt{nobill} && $conf->exists('bill_usage_on_cancel') ) {
2447 my $error = $self->bill( 'pkg_list' => [ @pkgs ],
2449 'time' => $cancel_time );
2451 warn "Error billing during cancel, custnum ". $self->custnum. ": $error";
2453 return ( "Error billing during cancellation: $error" );
2458 $FS::UID::AutoCommit = 1;
2460 # now cancel all services, the same way we would for individual packages.
2461 # if any of them fail, cancel the rest anyway.
2462 my @cust_svc = map { $_->cust_svc } @pkgs;
2463 my @sorted_cust_svc =
2465 sort { $a->[1] <=> $b->[1] }
2466 map { [ $_, $_->svc_x ? $_->svc_x->table_info->{'cancel_weight'} : -1 ]; } @cust_svc
2468 warn "$me removing ".scalar(@sorted_cust_svc)." service(s) for customer ".
2471 foreach my $cust_svc (@sorted_cust_svc) {
2472 my $part_svc = $cust_svc->part_svc;
2473 next if ( defined($part_svc) and $part_svc->preserve );
2474 my $error = $cust_svc->cancel; # immediate cancel, no date option
2475 push @errors, $error if $error;
2481 warn "$me cancelling ". scalar(@pkgs) ." package(s) for customer ".
2482 $self->custnum. "\n"
2486 if ($opt{'cust_pkg_reason'}) {
2487 @cprs = @{ delete $opt{'cust_pkg_reason'} };
2492 my $cpr = shift @cprs;
2493 $lopt{'reason'} = $cpr->reasonnum;
2494 $lopt{'reason_otaker'} = $cpr->otaker;
2496 my $error = $_->cancel(%lopt);
2497 push @errors, 'pkgnum '.$_->pkgnum.': '.$error if $error;
2503 sub _banned_pay_hashref {
2514 'payby' => $payby2ban{$self->payby},
2515 'payinfo' => $self->payinfo,
2516 #don't ever *search* on reason! #'reason' =>
2520 sub _new_banned_pay_hashref {
2522 my $hr = $self->_banned_pay_hashref;
2523 $hr->{payinfo} = md5_base64($hr->{payinfo});
2529 Returns all notes (see L<FS::cust_main_note>) for this customer.
2534 my($self,$orderby_classnum) = (shift,shift);
2535 my $orderby = "sticky DESC, _date DESC";
2536 $orderby = "classnum ASC, $orderby" if $orderby_classnum;
2537 qsearch( 'cust_main_note',
2538 { 'custnum' => $self->custnum },
2540 "ORDER BY $orderby",
2546 Returns the agent (see L<FS::agent>) for this customer.
2552 qsearchs( 'agent', { 'agentnum' => $self->agentnum } );
2557 Returns the agent name (see L<FS::agent>) for this customer.
2563 $self->agent->agent;
2568 Returns any tags associated with this customer, as FS::cust_tag objects,
2569 or an empty list if there are no tags.
2575 qsearch('cust_tag', { 'custnum' => $self->custnum } );
2580 Returns any tags associated with this customer, as FS::part_tag objects,
2581 or an empty list if there are no tags.
2587 map $_->part_tag, $self->cust_tag;
2593 Returns the customer class, as an FS::cust_class object, or the empty string
2594 if there is no customer class.
2600 if ( $self->classnum ) {
2601 qsearchs('cust_class', { 'classnum' => $self->classnum } );
2609 Returns the customer category name, or the empty string if there is no customer
2616 my $cust_class = $self->cust_class;
2618 ? $cust_class->categoryname
2624 Returns the customer class name, or the empty string if there is no customer
2631 my $cust_class = $self->cust_class;
2633 ? $cust_class->classname
2637 =item BILLING METHODS
2639 Documentation on billing methods has been moved to
2640 L<FS::cust_main::Billing>.
2642 =item REALTIME BILLING METHODS
2644 Documentation on realtime billing methods has been moved to
2645 L<FS::cust_main::Billing_Realtime>.
2649 Removes the I<paycvv> field from the database directly.
2651 If there is an error, returns the error, otherwise returns false.
2657 my $sth = dbh->prepare("UPDATE cust_main SET paycvv = '' WHERE custnum = ?")
2658 or return dbh->errstr;
2659 $sth->execute($self->custnum)
2660 or return $sth->errstr;
2665 =item batch_card OPTION => VALUE...
2667 Adds a payment for this invoice to the pending credit card batch (see
2668 L<FS::cust_pay_batch>), or, if the B<realtime> option is set to a true value,
2669 runs the payment using a realtime gateway.
2671 Options may include:
2673 B<amount>: the amount to be paid; defaults to the customer's balance minus
2674 any payments in transit.
2676 B<payby>: the payment method; defaults to cust_main.payby
2678 B<realtime>: runs this as a realtime payment instead of adding it to a
2681 B<invnum>: sets cust_pay_batch.invnum.
2683 B<address1>, B<address2>, B<city>, B<state>, B<zip>, B<country>: sets
2684 the billing address for the payment; defaults to the customer's billing
2687 B<payinfo>, B<paydate>, B<payname>: sets the payment account, expiration
2688 date, and name; defaults to those fields in cust_main.
2693 my ($self, %options) = @_;
2696 if (exists($options{amount})) {
2697 $amount = $options{amount};
2699 $amount = sprintf("%.2f", $self->balance - $self->in_transit_payments);
2702 warn(sprintf("Customer balance %.2f - in transit amount %.2f is <= 0.\n",
2704 $self->in_transit_payments
2709 my $invnum = delete $options{invnum};
2710 my $payby = $options{payby} || $self->payby; #still dubious
2712 if ($options{'realtime'}) {
2713 return $self->realtime_bop( FS::payby->payby2bop($self->payby),
2719 my $oldAutoCommit = $FS::UID::AutoCommit;
2720 local $FS::UID::AutoCommit = 0;
2723 #this needs to handle mysql as well as Pg, like svc_acct.pm
2724 #(make it into a common function if folks need to do batching with mysql)
2725 $dbh->do("LOCK TABLE pay_batch IN SHARE ROW EXCLUSIVE MODE")
2726 or return "Cannot lock pay_batch: " . $dbh->errstr;
2730 'payby' => FS::payby->payby2payment($payby),
2732 $pay_batch{agentnum} = $self->agentnum if $conf->exists('batch-spoolagent');
2734 my $pay_batch = qsearchs( 'pay_batch', \%pay_batch );
2736 unless ( $pay_batch ) {
2737 $pay_batch = new FS::pay_batch \%pay_batch;
2738 my $error = $pay_batch->insert;
2740 $dbh->rollback if $oldAutoCommit;
2741 die "error creating new batch: $error\n";
2745 my $old_cust_pay_batch = qsearchs('cust_pay_batch', {
2746 'batchnum' => $pay_batch->batchnum,
2747 'custnum' => $self->custnum,
2750 foreach (qw( address1 address2 city state zip country latitude longitude
2751 payby payinfo paydate payname ))
2753 $options{$_} = '' unless exists($options{$_});
2756 my $loc = $self->bill_location;
2758 my $cust_pay_batch = new FS::cust_pay_batch ( {
2759 'batchnum' => $pay_batch->batchnum,
2760 'invnum' => $invnum || 0, # is there a better value?
2761 # this field should be
2763 # cust_bill_pay_batch now
2764 'custnum' => $self->custnum,
2765 'last' => $self->getfield('last'),
2766 'first' => $self->getfield('first'),
2767 'address1' => $options{address1} || $loc->address1,
2768 'address2' => $options{address2} || $loc->address2,
2769 'city' => $options{city} || $loc->city,
2770 'state' => $options{state} || $loc->state,
2771 'zip' => $options{zip} || $loc->zip,
2772 'country' => $options{country} || $loc->country,
2773 'payby' => $options{payby} || $self->payby,
2774 'payinfo' => $options{payinfo} || $self->payinfo,
2775 'exp' => $options{paydate} || $self->paydate,
2776 'payname' => $options{payname} || $self->payname,
2777 'amount' => $amount, # consolidating
2780 $cust_pay_batch->paybatchnum($old_cust_pay_batch->paybatchnum)
2781 if $old_cust_pay_batch;
2784 if ($old_cust_pay_batch) {
2785 $error = $cust_pay_batch->replace($old_cust_pay_batch)
2787 $error = $cust_pay_batch->insert;
2791 $dbh->rollback if $oldAutoCommit;
2795 my $unapplied = $self->total_unapplied_credits
2796 + $self->total_unapplied_payments
2797 + $self->in_transit_payments;
2798 foreach my $cust_bill ($self->open_cust_bill) {
2799 #$dbh->commit or die $dbh->errstr if $oldAutoCommit;
2800 my $cust_bill_pay_batch = new FS::cust_bill_pay_batch {
2801 'invnum' => $cust_bill->invnum,
2802 'paybatchnum' => $cust_pay_batch->paybatchnum,
2803 'amount' => $cust_bill->owed,
2806 if ($unapplied >= $cust_bill_pay_batch->amount){
2807 $unapplied -= $cust_bill_pay_batch->amount;
2810 $cust_bill_pay_batch->amount(sprintf ( "%.2f",
2811 $cust_bill_pay_batch->amount - $unapplied )); $unapplied = 0;
2813 $error = $cust_bill_pay_batch->insert;
2815 $dbh->rollback if $oldAutoCommit;
2820 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
2826 Returns the total owed for this customer on all invoices
2827 (see L<FS::cust_bill/owed>).
2833 $self->total_owed_date(2145859200); #12/31/2037
2836 =item total_owed_date TIME
2838 Returns the total owed for this customer on all invoices with date earlier than
2839 TIME. TIME is specified as a UNIX timestamp; see L<perlfunc/"time">). Also
2840 see L<Time::Local> and L<Date::Parse> for conversion functions.
2844 sub total_owed_date {
2848 my $custnum = $self->custnum;
2850 my $owed_sql = FS::cust_bill->owed_sql;
2853 SELECT SUM($owed_sql) FROM cust_bill
2854 WHERE custnum = $custnum
2858 sprintf( "%.2f", $self->scalar_sql($sql) || 0 );
2862 =item total_owed_pkgnum PKGNUM
2864 Returns the total owed on all invoices for this customer's specific package
2865 when using experimental package balances (see L<FS::cust_bill/owed_pkgnum>).
2869 sub total_owed_pkgnum {
2870 my( $self, $pkgnum ) = @_;
2871 $self->total_owed_date_pkgnum(2145859200, $pkgnum); #12/31/2037
2874 =item total_owed_date_pkgnum TIME PKGNUM
2876 Returns the total owed for this customer's specific package when using
2877 experimental package balances on all invoices with date earlier than
2878 TIME. TIME is specified as a UNIX timestamp; see L<perlfunc/"time">). Also
2879 see L<Time::Local> and L<Date::Parse> for conversion functions.
2883 sub total_owed_date_pkgnum {
2884 my( $self, $time, $pkgnum ) = @_;
2887 foreach my $cust_bill (
2888 grep { $_->_date <= $time }
2889 qsearch('cust_bill', { 'custnum' => $self->custnum, } )
2891 $total_bill += $cust_bill->owed_pkgnum($pkgnum);
2893 sprintf( "%.2f", $total_bill );
2899 Returns the total amount of all payments.
2906 $total += $_->paid foreach $self->cust_pay;
2907 sprintf( "%.2f", $total );
2910 =item total_unapplied_credits
2912 Returns the total outstanding credit (see L<FS::cust_credit>) for this
2913 customer. See L<FS::cust_credit/credited>.
2915 =item total_credited
2917 Old name for total_unapplied_credits. Don't use.
2921 sub total_credited {
2922 #carp "total_credited deprecated, use total_unapplied_credits";
2923 shift->total_unapplied_credits(@_);
2926 sub total_unapplied_credits {
2929 my $custnum = $self->custnum;
2931 my $unapplied_sql = FS::cust_credit->unapplied_sql;
2934 SELECT SUM($unapplied_sql) FROM cust_credit
2935 WHERE custnum = $custnum
2938 sprintf( "%.2f", $self->scalar_sql($sql) || 0 );
2942 =item total_unapplied_credits_pkgnum PKGNUM
2944 Returns the total outstanding credit (see L<FS::cust_credit>) for this
2945 customer. See L<FS::cust_credit/credited>.
2949 sub total_unapplied_credits_pkgnum {
2950 my( $self, $pkgnum ) = @_;
2951 my $total_credit = 0;
2952 $total_credit += $_->credited foreach $self->cust_credit_pkgnum($pkgnum);
2953 sprintf( "%.2f", $total_credit );
2957 =item total_unapplied_payments
2959 Returns the total unapplied payments (see L<FS::cust_pay>) for this customer.
2960 See L<FS::cust_pay/unapplied>.
2964 sub total_unapplied_payments {
2967 my $custnum = $self->custnum;
2969 my $unapplied_sql = FS::cust_pay->unapplied_sql;
2972 SELECT SUM($unapplied_sql) FROM cust_pay
2973 WHERE custnum = $custnum
2976 sprintf( "%.2f", $self->scalar_sql($sql) || 0 );
2980 =item total_unapplied_payments_pkgnum PKGNUM
2982 Returns the total unapplied payments (see L<FS::cust_pay>) for this customer's
2983 specific package when using experimental package balances. See
2984 L<FS::cust_pay/unapplied>.
2988 sub total_unapplied_payments_pkgnum {
2989 my( $self, $pkgnum ) = @_;
2990 my $total_unapplied = 0;
2991 $total_unapplied += $_->unapplied foreach $self->cust_pay_pkgnum($pkgnum);
2992 sprintf( "%.2f", $total_unapplied );
2996 =item total_unapplied_refunds
2998 Returns the total unrefunded refunds (see L<FS::cust_refund>) for this
2999 customer. See L<FS::cust_refund/unapplied>.
3003 sub total_unapplied_refunds {
3005 my $custnum = $self->custnum;
3007 my $unapplied_sql = FS::cust_refund->unapplied_sql;
3010 SELECT SUM($unapplied_sql) FROM cust_refund
3011 WHERE custnum = $custnum
3014 sprintf( "%.2f", $self->scalar_sql($sql) || 0 );
3020 Returns the balance for this customer (total_owed plus total_unrefunded, minus
3021 total_unapplied_credits minus total_unapplied_payments).
3027 $self->balance_date_range;
3030 =item balance_date TIME
3032 Returns the balance for this customer, only considering invoices with date
3033 earlier than TIME (total_owed_date minus total_credited minus
3034 total_unapplied_payments). TIME is specified as a UNIX timestamp; see
3035 L<perlfunc/"time">). Also see L<Time::Local> and L<Date::Parse> for conversion
3042 $self->balance_date_range(shift);
3045 =item balance_date_range [ START_TIME [ END_TIME [ OPTION => VALUE ... ] ] ]
3047 Returns the balance for this customer, optionally considering invoices with
3048 date earlier than START_TIME, and not later than END_TIME
3049 (total_owed_date minus total_unapplied_credits minus total_unapplied_payments).
3051 Times are specified as SQL fragments or numeric
3052 UNIX timestamps; see L<perlfunc/"time">). Also see L<Time::Local> and
3053 L<Date::Parse> for conversion functions. The empty string can be passed
3054 to disable that time constraint completely.
3056 Accepts the same options as L<balance_date_sql>:
3060 =item unapplied_date
3062 set to true to disregard unapplied credits, payments and refunds outside the specified time period - by default the time period restriction only applies to invoices (useful for reporting, probably a bad idea for event triggering)
3066 An absolute cutoff time. Payments, credits, and refunds I<applied> after this
3067 time will be ignored. Note that START_TIME and END_TIME only limit the date
3068 range for invoices and I<unapplied> payments, credits, and refunds.
3074 sub balance_date_range {
3076 my $sql = 'SELECT SUM('. $self->balance_date_sql(@_).
3077 ') FROM cust_main WHERE custnum='. $self->custnum;
3078 sprintf( '%.2f', $self->scalar_sql($sql) || 0 );
3081 =item balance_pkgnum PKGNUM
3083 Returns the balance for this customer's specific package when using
3084 experimental package balances (total_owed plus total_unrefunded, minus
3085 total_unapplied_credits minus total_unapplied_payments)
3089 sub balance_pkgnum {
3090 my( $self, $pkgnum ) = @_;
3093 $self->total_owed_pkgnum($pkgnum)
3094 # n/a - refunds aren't part of pkg-balances since they don't apply to invoices
3095 # + $self->total_unapplied_refunds_pkgnum($pkgnum)
3096 - $self->total_unapplied_credits_pkgnum($pkgnum)
3097 - $self->total_unapplied_payments_pkgnum($pkgnum)
3101 =item in_transit_payments
3103 Returns the total of requests for payments for this customer pending in
3104 batches in transit to the bank. See L<FS::pay_batch> and L<FS::cust_pay_batch>
3108 sub in_transit_payments {
3110 my $in_transit_payments = 0;
3111 foreach my $pay_batch ( qsearch('pay_batch', {
3114 foreach my $cust_pay_batch ( qsearch('cust_pay_batch', {
3115 'batchnum' => $pay_batch->batchnum,
3116 'custnum' => $self->custnum,
3119 $in_transit_payments += $cust_pay_batch->amount;
3122 sprintf( "%.2f", $in_transit_payments );
3127 Returns a hash of useful information for making a payment.
3137 'CARD' (credit card - automatic), 'DCRD' (credit card - on-demand),
3138 'CHEK' (electronic check - automatic), 'DCHK' (electronic check - on-demand),
3139 'LECB' (Phone bill billing), 'BILL' (billing), or 'COMP' (free).
3143 For credit card transactions:
3155 For electronic check transactions:
3170 $return{balance} = $self->balance;
3172 $return{payname} = $self->payname
3173 || ( $self->first. ' '. $self->get('last') );
3175 $return{$_} = $self->bill_location->$_
3176 for qw(address1 address2 city state zip);
3178 $return{payby} = $self->payby;
3179 $return{stateid_state} = $self->stateid_state;
3181 if ( $self->payby =~ /^(CARD|DCRD)$/ ) {
3182 $return{card_type} = cardtype($self->payinfo);
3183 $return{payinfo} = $self->paymask;
3185 @return{'month', 'year'} = $self->paydate_monthyear;
3189 if ( $self->payby =~ /^(CHEK|DCHK)$/ ) {
3190 my ($payinfo1, $payinfo2) = split '@', $self->paymask;
3191 $return{payinfo1} = $payinfo1;
3192 $return{payinfo2} = $payinfo2;
3193 $return{paytype} = $self->paytype;
3194 $return{paystate} = $self->paystate;
3198 #doubleclick protection
3200 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
3206 =item paydate_monthyear
3208 Returns a two-element list consisting of the month and year of this customer's
3209 paydate (credit card expiration date for CARD customers)
3213 sub paydate_monthyear {
3215 if ( $self->paydate =~ /^(\d{4})-(\d{1,2})-\d{1,2}$/ ) { #Pg date format
3217 } elsif ( $self->paydate =~ /^(\d{1,2})-(\d{1,2}-)?(\d{4}$)/ ) {
3226 Returns the exact time in seconds corresponding to the payment method
3227 expiration date. For CARD/DCRD customers this is the end of the month;
3228 for others (COMP is the only other payby that uses paydate) it's the start.
3229 Returns 0 if the paydate is empty or set to the far future.
3235 my ($month, $year) = $self->paydate_monthyear;
3236 return 0 if !$year or $year >= 2037;
3237 if ( $self->payby eq 'CARD' or $self->payby eq 'DCRD' ) {
3239 if ( $month == 13 ) {
3243 return timelocal(0,0,0,1,$month-1,$year) - 1;
3246 return timelocal(0,0,0,1,$month-1,$year);
3250 =item paydate_epoch_sql
3252 Class method. Returns an SQL expression to obtain the payment expiration date
3253 as a number of seconds.
3257 # Special expiration date behavior for non-CARD/DCRD customers has been
3258 # carefully preserved. Do we really use that?
3259 sub paydate_epoch_sql {
3261 my $table = shift || 'cust_main';
3262 my ($case1, $case2);
3263 if ( driver_name eq 'Pg' ) {
3264 $case1 = "EXTRACT( EPOCH FROM CAST( $table.paydate AS TIMESTAMP ) + INTERVAL '1 month') - 1";
3265 $case2 = "EXTRACT( EPOCH FROM CAST( $table.paydate AS TIMESTAMP ) )";
3267 elsif ( lc(driver_name) eq 'mysql' ) {
3268 $case1 = "UNIX_TIMESTAMP( DATE_ADD( CAST( $table.paydate AS DATETIME ), INTERVAL 1 month ) ) - 1";
3269 $case2 = "UNIX_TIMESTAMP( CAST( $table.paydate AS DATETIME ) )";
3272 return "CASE WHEN $table.payby IN('CARD','DCRD')
3278 =item tax_exemption TAXNAME
3283 my( $self, $taxname ) = @_;
3285 qsearchs( 'cust_main_exemption', { 'custnum' => $self->custnum,
3286 'taxname' => $taxname,
3291 =item cust_main_exemption
3295 sub cust_main_exemption {
3297 qsearch( 'cust_main_exemption', { 'custnum' => $self->custnum } );
3300 =item invoicing_list [ ARRAYREF ]
3302 If an arguement is given, sets these email addresses as invoice recipients
3303 (see L<FS::cust_main_invoice>). Errors are not fatal and are not reported
3304 (except as warnings), so use check_invoicing_list first.
3306 Returns a list of email addresses (with svcnum entries expanded).
3308 Note: You can clear the invoicing list by passing an empty ARRAYREF. You can
3309 check it without disturbing anything by passing nothing.
3311 This interface may change in the future.
3315 sub invoicing_list {
3316 my( $self, $arrayref ) = @_;
3319 my @cust_main_invoice;
3320 if ( $self->custnum ) {
3321 @cust_main_invoice =
3322 qsearch( 'cust_main_invoice', { 'custnum' => $self->custnum } );
3324 @cust_main_invoice = ();
3326 foreach my $cust_main_invoice ( @cust_main_invoice ) {
3327 #warn $cust_main_invoice->destnum;
3328 unless ( grep { $cust_main_invoice->address eq $_ } @{$arrayref} ) {
3329 #warn $cust_main_invoice->destnum;
3330 my $error = $cust_main_invoice->delete;
3331 warn $error if $error;
3334 if ( $self->custnum ) {
3335 @cust_main_invoice =
3336 qsearch( 'cust_main_invoice', { 'custnum' => $self->custnum } );
3338 @cust_main_invoice = ();
3340 my %seen = map { $_->address => 1 } @cust_main_invoice;
3341 foreach my $address ( @{$arrayref} ) {
3342 next if exists $seen{$address} && $seen{$address};
3343 $seen{$address} = 1;
3344 my $cust_main_invoice = new FS::cust_main_invoice ( {
3345 'custnum' => $self->custnum,
3348 my $error = $cust_main_invoice->insert;
3349 warn $error if $error;
3353 if ( $self->custnum ) {
3355 qsearch( 'cust_main_invoice', { 'custnum' => $self->custnum } );
3362 =item check_invoicing_list ARRAYREF
3364 Checks these arguements as valid input for the invoicing_list method. If there
3365 is an error, returns the error, otherwise returns false.
3369 sub check_invoicing_list {
3370 my( $self, $arrayref ) = @_;
3372 foreach my $address ( @$arrayref ) {
3374 if ($address eq 'FAX' and $self->getfield('fax') eq '') {
3375 return 'Can\'t add FAX invoice destination with a blank FAX number.';
3378 my $cust_main_invoice = new FS::cust_main_invoice ( {
3379 'custnum' => $self->custnum,
3382 my $error = $self->custnum
3383 ? $cust_main_invoice->check
3384 : $cust_main_invoice->checkdest
3386 return $error if $error;
3390 return "Email address required"
3391 if $conf->exists('cust_main-require_invoicing_list_email', $self->agentnum)
3392 && ! grep { $_ !~ /^([A-Z]+)$/ } @$arrayref;
3397 =item set_default_invoicing_list
3399 Sets the invoicing list to all accounts associated with this customer,
3400 overwriting any previous invoicing list.
3404 sub set_default_invoicing_list {
3406 $self->invoicing_list($self->all_emails);
3411 Returns the email addresses of all accounts provisioned for this customer.
3418 foreach my $cust_pkg ( $self->all_pkgs ) {
3419 my @cust_svc = qsearch('cust_svc', { 'pkgnum' => $cust_pkg->pkgnum } );
3421 map { qsearchs('svc_acct', { 'svcnum' => $_->svcnum } ) }
3422 grep { qsearchs('svc_acct', { 'svcnum' => $_->svcnum } ) }
3424 $list{$_}=1 foreach map { $_->email } @svc_acct;
3429 =item invoicing_list_addpost
3431 Adds postal invoicing to this customer. If this customer is already configured
3432 to receive postal invoices, does nothing.
3436 sub invoicing_list_addpost {
3438 return if grep { $_ eq 'POST' } $self->invoicing_list;
3439 my @invoicing_list = $self->invoicing_list;
3440 push @invoicing_list, 'POST';
3441 $self->invoicing_list(\@invoicing_list);
3444 =item invoicing_list_emailonly
3446 Returns the list of email invoice recipients (invoicing_list without non-email
3447 destinations such as POST and FAX).
3451 sub invoicing_list_emailonly {
3453 warn "$me invoicing_list_emailonly called"
3455 grep { $_ !~ /^([A-Z]+)$/ } $self->invoicing_list;
3458 =item invoicing_list_emailonly_scalar
3460 Returns the list of email invoice recipients (invoicing_list without non-email
3461 destinations such as POST and FAX) as a comma-separated scalar.
3465 sub invoicing_list_emailonly_scalar {
3467 warn "$me invoicing_list_emailonly_scalar called"
3469 join(', ', $self->invoicing_list_emailonly);
3472 =item contact_list [ CLASSNUM, ... ]
3474 Returns a list of contacts (L<FS::contact> objects) for the customer. If
3475 a list of contact classnums is given, returns only contacts in those
3476 classes. If '0' is given, also returns contacts with no class.
3478 If no arguments are given, returns all contacts for the customer.
3486 select => 'contact.*',
3487 extra_sql => ' WHERE contact.custnum = '.$self->custnum,
3494 push @orwhere, 'contact.classnum is null';
3495 } elsif ( /^\d+$/ ) {
3496 push @classnums, $_;
3498 die "bad classnum argument '$_'";
3503 push @orwhere, 'contact.classnum IN ('.join(',', @classnums).')';
3506 $search->{extra_sql} .= ' AND (' .
3507 join(' OR ', map "( $_ )", @orwhere) .
3514 =item contact_list_email [ CLASSNUM, ... ]
3516 Same as L</contact_list>, but returns email destinations instead of contact
3517 objects. Also accepts 'invoice' as an argument, in which case this will also
3518 return the invoice email address if any.
3522 sub contact_list_email {
3530 push @classnums, $_;
3534 # if the only argument passed was 'invoice' then no classnums are
3535 # intended, so skip this.
3537 my @contacts = $self->contact_list(@classnums);
3538 foreach my $contact (@contacts) {
3539 foreach my $contact_email ($contact->contact_email) {
3540 # unlike on 4.x, we have a separate list of invoice email
3542 # make sure they're not redundant with contact emails
3543 my $dest = $contact->firstlast . ' <' . $contact_email->emailaddress . '>';
3544 $emails{ $contact_email->emailaddress } = $dest;
3548 if ( $and_invoice ) {
3549 foreach my $email ($self->invoicing_list_emailonly) {
3550 my $dest = $self->name_short . ' <' . $email . '>';
3551 $emails{ $email } ||= $dest;
3557 =item referral_custnum_cust_main
3559 Returns the customer who referred this customer (or the empty string, if
3560 this customer was not referred).
3562 Note the difference with referral_cust_main method: This method,
3563 referral_custnum_cust_main returns the single customer (if any) who referred
3564 this customer, while referral_cust_main returns an array of customers referred
3569 sub referral_custnum_cust_main {
3571 return '' unless $self->referral_custnum;
3572 qsearchs('cust_main', { 'custnum' => $self->referral_custnum } );
3575 =item referral_cust_main [ DEPTH [ EXCLUDE_HASHREF ] ]
3577 Returns an array of customers referred by this customer (referral_custnum set
3578 to this custnum). If DEPTH is given, recurses up to the given depth, returning
3579 customers referred by customers referred by this customer and so on, inclusive.
3580 The default behavior is DEPTH 1 (no recursion).
3582 Note the difference with referral_custnum_cust_main method: This method,
3583 referral_cust_main, returns an array of customers referred BY this customer,
3584 while referral_custnum_cust_main returns the single customer (if any) who
3585 referred this customer.
3589 sub referral_cust_main {
3591 my $depth = @_ ? shift : 1;
3592 my $exclude = @_ ? shift : {};
3595 map { $exclude->{$_->custnum}++; $_; }
3596 grep { ! $exclude->{ $_->custnum } }
3597 qsearch( 'cust_main', { 'referral_custnum' => $self->custnum } );
3601 map { $_->referral_cust_main($depth-1, $exclude) }
3608 =item referral_cust_main_ncancelled
3610 Same as referral_cust_main, except only returns customers with uncancelled
3615 sub referral_cust_main_ncancelled {
3617 grep { scalar($_->ncancelled_pkgs) } $self->referral_cust_main;
3620 =item referral_cust_pkg [ DEPTH ]
3622 Like referral_cust_main, except returns a flat list of all unsuspended (and
3623 uncancelled) packages for each customer. The number of items in this list may
3624 be useful for commission calculations (perhaps after a C<grep { my $pkgpart = $_->pkgpart; grep { $_ == $pkgpart } @commission_worthy_pkgparts> } $cust_main-> ).
3628 sub referral_cust_pkg {
3630 my $depth = @_ ? shift : 1;
3632 map { $_->unsuspended_pkgs }
3633 grep { $_->unsuspended_pkgs }
3634 $self->referral_cust_main($depth);
3637 =item referring_cust_main
3639 Returns the single cust_main record for the customer who referred this customer
3640 (referral_custnum), or false.
3644 sub referring_cust_main {
3646 return '' unless $self->referral_custnum;
3647 qsearchs('cust_main', { 'custnum' => $self->referral_custnum } );
3650 =item credit AMOUNT, REASON [ , OPTION => VALUE ... ]
3652 Applies a credit to this customer. If there is an error, returns the error,
3653 otherwise returns false.
3655 REASON can be a text string, an FS::reason object, or a scalar reference to
3656 a reasonnum. If a text string, it will be automatically inserted as a new
3657 reason, and a 'reason_type' option must be passed to indicate the
3658 FS::reason_type for the new reason.
3660 An I<addlinfo> option may be passed to set the credit's I<addlinfo> field.
3661 Likewise for I<eventnum>, I<commission_agentnum>, I<commission_salesnum> and
3662 I<commission_pkgnum>.
3664 Any other options are passed to FS::cust_credit::insert.
3669 my( $self, $amount, $reason, %options ) = @_;
3671 my $cust_credit = new FS::cust_credit {
3672 'custnum' => $self->custnum,
3673 'amount' => $amount,
3676 if ( ref($reason) ) {
3678 if ( ref($reason) eq 'SCALAR' ) {
3679 $cust_credit->reasonnum( $$reason );
3681 $cust_credit->reasonnum( $reason->reasonnum );
3685 $cust_credit->set('reason', $reason)
3688 $cust_credit->$_( delete $options{$_} )
3689 foreach grep exists($options{$_}),
3690 qw( addlinfo eventnum ),
3691 map "commission_$_", qw( agentnum salesnum pkgnum );
3693 $cust_credit->insert(%options);
3697 =item charge HASHREF || AMOUNT [ PKG [ COMMENT [ TAXCLASS ] ] ]
3699 Creates a one-time charge for this customer. If there is an error, returns
3700 the error, otherwise returns false.
3702 New-style, with a hashref of options:
3704 my $error = $cust_main->charge(
3708 'start_date' => str2time('7/4/2009'),
3709 'pkg' => 'Description',
3710 'comment' => 'Comment',
3711 'additional' => [], #extra invoice detail
3712 'classnum' => 1, #pkg_class
3714 'setuptax' => '', # or 'Y' for tax exempt
3716 'locationnum'=> 1234, # optional
3719 'taxclass' => 'Tax class',
3722 'taxproduct' => 2, #part_pkg_taxproduct
3723 'override' => {}, #XXX describe
3725 #will be filled in with the new object
3726 'cust_pkg_ref' => \$cust_pkg,
3728 #generate an invoice immediately
3730 'invoice_terms' => '', #with these terms
3736 my $error = $cust_main->charge( 54.32, 'Description', 'Comment', 'Tax class' );
3740 #super false laziness w/quotation::charge
3743 my ( $amount, $setup_cost, $quantity, $start_date, $classnum );
3744 my ( $pkg, $comment, $additional );
3745 my ( $setuptax, $taxclass ); #internal taxes
3746 my ( $taxproduct, $override ); #vendor (CCH) taxes
3748 my $separate_bill = '';
3749 my $cust_pkg_ref = '';
3750 my ( $bill_now, $invoice_terms ) = ( 0, '' );
3752 if ( ref( $_[0] ) ) {
3753 $amount = $_[0]->{amount};
3754 $setup_cost = $_[0]->{setup_cost};
3755 $quantity = exists($_[0]->{quantity}) ? $_[0]->{quantity} : 1;
3756 $start_date = exists($_[0]->{start_date}) ? $_[0]->{start_date} : '';
3757 $no_auto = exists($_[0]->{no_auto}) ? $_[0]->{no_auto} : '';
3758 $pkg = exists($_[0]->{pkg}) ? $_[0]->{pkg} : 'One-time charge';
3759 $comment = exists($_[0]->{comment}) ? $_[0]->{comment}
3760 : '$'. sprintf("%.2f",$amount);
3761 $setuptax = exists($_[0]->{setuptax}) ? $_[0]->{setuptax} : '';
3762 $taxclass = exists($_[0]->{taxclass}) ? $_[0]->{taxclass} : '';
3763 $classnum = exists($_[0]->{classnum}) ? $_[0]->{classnum} : '';
3764 $additional = $_[0]->{additional} || [];
3765 $taxproduct = $_[0]->{taxproductnum};
3766 $override = { '' => $_[0]->{tax_override} };
3767 $cust_pkg_ref = exists($_[0]->{cust_pkg_ref}) ? $_[0]->{cust_pkg_ref} : '';
3768 $bill_now = exists($_[0]->{bill_now}) ? $_[0]->{bill_now} : '';
3769 $invoice_terms = exists($_[0]->{invoice_terms}) ? $_[0]->{invoice_terms} : '';
3770 $locationnum = $_[0]->{locationnum} || $self->ship_locationnum;
3771 $separate_bill = $_[0]->{separate_bill} || '';
3777 $pkg = @_ ? shift : 'One-time charge';
3778 $comment = @_ ? shift : '$'. sprintf("%.2f",$amount);
3780 $taxclass = @_ ? shift : '';
3784 local $SIG{HUP} = 'IGNORE';
3785 local $SIG{INT} = 'IGNORE';
3786 local $SIG{QUIT} = 'IGNORE';
3787 local $SIG{TERM} = 'IGNORE';
3788 local $SIG{TSTP} = 'IGNORE';
3789 local $SIG{PIPE} = 'IGNORE';
3791 my $oldAutoCommit = $FS::UID::AutoCommit;
3792 local $FS::UID::AutoCommit = 0;
3795 my $part_pkg = new FS::part_pkg ( {
3797 'comment' => $comment,
3801 'classnum' => ( $classnum ? $classnum : '' ),
3802 'setuptax' => $setuptax,
3803 'taxclass' => $taxclass,
3804 'taxproductnum' => $taxproduct,
3805 'setup_cost' => $setup_cost,
3808 my %options = ( ( map { ("additional_info$_" => $additional->[$_] ) }
3809 ( 0 .. @$additional - 1 )
3811 'additional_count' => scalar(@$additional),
3812 'setup_fee' => $amount,
3815 my $error = $part_pkg->insert( options => \%options,
3816 tax_overrides => $override,
3819 $dbh->rollback if $oldAutoCommit;
3823 my $pkgpart = $part_pkg->pkgpart;
3824 my %type_pkgs = ( 'typenum' => $self->agent->typenum, 'pkgpart' => $pkgpart );
3825 unless ( qsearchs('type_pkgs', \%type_pkgs ) ) {
3826 my $type_pkgs = new FS::type_pkgs \%type_pkgs;
3827 $error = $type_pkgs->insert;
3829 $dbh->rollback if $oldAutoCommit;
3834 my $cust_pkg = new FS::cust_pkg ( {
3835 'custnum' => $self->custnum,
3836 'pkgpart' => $pkgpart,
3837 'quantity' => $quantity,
3838 'start_date' => $start_date,
3839 'no_auto' => $no_auto,
3840 'separate_bill' => $separate_bill,
3841 'locationnum'=> $locationnum,
3844 $error = $cust_pkg->insert;
3846 $dbh->rollback if $oldAutoCommit;
3848 } elsif ( $cust_pkg_ref ) {
3849 ${$cust_pkg_ref} = $cust_pkg;
3853 my $error = $self->bill( 'invoice_terms' => $invoice_terms,
3854 'pkg_list' => [ $cust_pkg ],
3857 $dbh->rollback if $oldAutoCommit;
3862 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
3867 #=item charge_postal_fee
3869 #Applies a one time charge this customer. If there is an error,
3870 #returns the error, returns the cust_pkg charge object or false
3871 #if there was no charge.
3875 # This should be a customer event. For that to work requires that bill
3876 # also be a customer event.
3878 sub charge_postal_fee {
3881 my $pkgpart = $conf->config('postal_invoice-fee_pkgpart', $self->agentnum);
3882 return '' unless ($pkgpart && grep { $_ eq 'POST' } $self->invoicing_list);
3884 my $cust_pkg = new FS::cust_pkg ( {
3885 'custnum' => $self->custnum,
3886 'pkgpart' => $pkgpart,
3890 my $error = $cust_pkg->insert;
3891 $error ? $error : $cust_pkg;
3894 =item cust_bill [ OPTION => VALUE... | EXTRA_QSEARCH_PARAMS_HASHREF ]
3896 Returns all the invoices (see L<FS::cust_bill>) for this customer.
3898 Optionally, a list or hashref of additional arguments to the qsearch call can
3905 my $opt = ref($_[0]) ? shift : { @_ };
3907 #return $self->num_cust_bill unless wantarray || keys %$opt;
3909 $opt->{'table'} = 'cust_bill';
3910 $opt->{'hashref'} ||= {}; #i guess it would autovivify anyway...
3911 $opt->{'hashref'}{'custnum'} = $self->custnum;
3912 $opt->{'order_by'} ||= 'ORDER BY _date ASC';
3914 map { $_ } #behavior of sort undefined in scalar context
3915 sort { $a->_date <=> $b->_date }
3919 =item open_cust_bill
3921 Returns all the open (owed > 0) invoices (see L<FS::cust_bill>) for this
3926 sub open_cust_bill {
3930 'extra_sql' => ' AND '. FS::cust_bill->owed_sql. ' > 0',
3936 =item legacy_cust_bill [ OPTION => VALUE... | EXTRA_QSEARCH_PARAMS_HASHREF ]
3938 Returns all the legacy invoices (see L<FS::legacy_cust_bill>) for this customer.
3942 sub legacy_cust_bill {
3945 #return $self->num_legacy_cust_bill unless wantarray;
3947 map { $_ } #behavior of sort undefined in scalar context
3948 sort { $a->_date <=> $b->_date }
3949 qsearch({ 'table' => 'legacy_cust_bill',
3950 'hashref' => { 'custnum' => $self->custnum, },
3951 'order_by' => 'ORDER BY _date ASC',
3955 =item cust_statement [ OPTION => VALUE... | EXTRA_QSEARCH_PARAMS_HASHREF ]
3957 Returns all the statements (see L<FS::cust_statement>) for this customer.
3959 Optionally, a list or hashref of additional arguments to the qsearch call can
3964 =item cust_bill_void
3966 Returns all the voided invoices (see L<FS::cust_bill_void>) for this customer.
3970 sub cust_bill_void {
3973 map { $_ } #return $self->num_cust_bill_void unless wantarray;
3974 sort { $a->_date <=> $b->_date }
3975 qsearch( 'cust_bill_void', { 'custnum' => $self->custnum } )
3978 sub cust_statement {
3980 my $opt = ref($_[0]) ? shift : { @_ };
3982 #return $self->num_cust_statement unless wantarray || keys %$opt;
3984 $opt->{'table'} = 'cust_statement';
3985 $opt->{'hashref'} ||= {}; #i guess it would autovivify anyway...
3986 $opt->{'hashref'}{'custnum'} = $self->custnum;
3987 $opt->{'order_by'} ||= 'ORDER BY _date ASC';
3989 map { $_ } #behavior of sort undefined in scalar context
3990 sort { $a->_date <=> $b->_date }
3994 =item svc_x SVCDB [ OPTION => VALUE | EXTRA_QSEARCH_PARAMS_HASHREF ]
3996 Returns all services of type SVCDB (such as 'svc_acct') for this customer.
3998 Optionally, a list or hashref of additional arguments to the qsearch call can
3999 be passed following the SVCDB.
4006 if ( ! $svcdb =~ /^svc_\w+$/ ) {
4007 warn "$me svc_x requires a svcdb";
4010 my $opt = ref($_[0]) ? shift : { @_ };
4012 $opt->{'table'} = $svcdb;
4013 $opt->{'addl_from'} =
4014 'LEFT JOIN cust_svc USING (svcnum) LEFT JOIN cust_pkg USING (pkgnum) '.
4015 ($opt->{'addl_from'} || '');
4017 my $custnum = $self->custnum;
4018 $custnum =~ /^\d+$/ or die "bad custnum '$custnum'";
4019 my $where = "cust_pkg.custnum = $custnum";
4021 my $extra_sql = $opt->{'extra_sql'} || '';
4022 if ( keys %{ $opt->{'hashref'} } ) {
4023 $extra_sql = " AND $where $extra_sql";
4026 if ( $opt->{'extra_sql'} =~ /^\s*where\s(.*)/si ) {
4027 $extra_sql = "WHERE $where AND $1";
4030 $extra_sql = "WHERE $where $extra_sql";
4033 $opt->{'extra_sql'} = $extra_sql;
4038 # required for use as an eventtable;
4041 $self->svc_x('svc_acct', @_);
4046 Returns all the credits (see L<FS::cust_credit>) for this customer.
4052 map { $_ } #return $self->num_cust_credit unless wantarray;
4053 sort { $a->_date <=> $b->_date }
4054 qsearch( 'cust_credit', { 'custnum' => $self->custnum } )
4057 =item cust_credit_pkgnum
4059 Returns all the credits (see L<FS::cust_credit>) for this customer's specific
4060 package when using experimental package balances.
4064 sub cust_credit_pkgnum {
4065 my( $self, $pkgnum ) = @_;
4066 map { $_ } #return $self->num_cust_credit_pkgnum($pkgnum) unless wantarray;
4067 sort { $a->_date <=> $b->_date }
4068 qsearch( 'cust_credit', { 'custnum' => $self->custnum,
4069 'pkgnum' => $pkgnum,
4074 =item cust_credit_void
4076 Returns all voided credits (see L<FS::cust_credit_void>) for this customer.
4080 sub cust_credit_void {
4083 sort { $a->_date <=> $b->_date }
4084 qsearch( 'cust_credit_void', { 'custnum' => $self->custnum } )
4089 Returns all the payments (see L<FS::cust_pay>) for this customer.
4095 my $opt = ref($_[0]) ? shift : { @_ };
4097 return $self->num_cust_pay unless wantarray || keys %$opt;
4099 $opt->{'table'} = 'cust_pay';
4100 $opt->{'hashref'}{'custnum'} = $self->custnum;
4102 map { $_ } #behavior of sort undefined in scalar context
4103 sort { $a->_date <=> $b->_date }
4110 Returns the number of payments (see L<FS::cust_pay>) for this customer. Also
4111 called automatically when the cust_pay method is used in a scalar context.
4117 my $sql = "SELECT COUNT(*) FROM cust_pay WHERE custnum = ?";
4118 my $sth = dbh->prepare($sql) or die dbh->errstr;
4119 $sth->execute($self->custnum) or die $sth->errstr;
4120 $sth->fetchrow_arrayref->[0];
4123 =item unapplied_cust_pay
4125 Returns all the unapplied payments (see L<FS::cust_pay>) for this customer.
4129 sub unapplied_cust_pay {
4133 'extra_sql' => ' AND '. FS::cust_pay->unapplied_sql. ' > 0',
4139 =item cust_pay_pkgnum
4141 Returns all the payments (see L<FS::cust_pay>) for this customer's specific
4142 package when using experimental package balances.
4146 sub cust_pay_pkgnum {
4147 my( $self, $pkgnum ) = @_;
4148 map { $_ } #return $self->num_cust_pay_pkgnum($pkgnum) unless wantarray;
4149 sort { $a->_date <=> $b->_date }
4150 qsearch( 'cust_pay', { 'custnum' => $self->custnum,
4151 'pkgnum' => $pkgnum,
4158 Returns all voided payments (see L<FS::cust_pay_void>) for this customer.
4164 map { $_ } #return $self->num_cust_pay_void unless wantarray;
4165 sort { $a->_date <=> $b->_date }
4166 qsearch( 'cust_pay_void', { 'custnum' => $self->custnum } )
4169 =item cust_pay_batch [ OPTION => VALUE... | EXTRA_QSEARCH_PARAMS_HASHREF ]
4171 Returns all batched payments (see L<FS::cust_pay_batch>) for this customer.
4173 Optionally, a list or hashref of additional arguments to the qsearch call can
4178 sub cust_pay_batch {
4180 my $opt = ref($_[0]) ? shift : { @_ };
4182 #return $self->num_cust_statement unless wantarray || keys %$opt;
4184 $opt->{'table'} = 'cust_pay_batch';
4185 $opt->{'hashref'} ||= {}; #i guess it would autovivify anyway...
4186 $opt->{'hashref'}{'custnum'} = $self->custnum;
4187 $opt->{'order_by'} ||= 'ORDER BY paybatchnum ASC';
4189 map { $_ } #behavior of sort undefined in scalar context
4190 sort { $a->paybatchnum <=> $b->paybatchnum }
4194 =item cust_pay_pending
4196 Returns all pending payments (see L<FS::cust_pay_pending>) for this customer
4197 (without status "done").
4201 sub cust_pay_pending {
4203 return $self->num_cust_pay_pending unless wantarray;
4204 sort { $a->_date <=> $b->_date }
4205 qsearch( 'cust_pay_pending', {
4206 'custnum' => $self->custnum,
4207 'status' => { op=>'!=', value=>'done' },
4212 =item cust_pay_pending_attempt
4214 Returns all payment attempts / declined payments for this customer, as pending
4215 payments objects (see L<FS::cust_pay_pending>), with status "done" but without
4216 a corresponding payment (see L<FS::cust_pay>).
4220 sub cust_pay_pending_attempt {
4222 return $self->num_cust_pay_pending_attempt unless wantarray;
4223 sort { $a->_date <=> $b->_date }
4224 qsearch( 'cust_pay_pending', {
4225 'custnum' => $self->custnum,
4232 =item num_cust_pay_pending
4234 Returns the number of pending payments (see L<FS::cust_pay_pending>) for this
4235 customer (without status "done"). Also called automatically when the
4236 cust_pay_pending method is used in a scalar context.
4240 sub num_cust_pay_pending {
4243 " SELECT COUNT(*) FROM cust_pay_pending ".
4244 " WHERE custnum = ? AND status != 'done' ",
4249 =item num_cust_pay_pending_attempt
4251 Returns the number of pending payments (see L<FS::cust_pay_pending>) for this
4252 customer, with status "done" but without a corresp. Also called automatically when the
4253 cust_pay_pending method is used in a scalar context.
4257 sub num_cust_pay_pending_attempt {
4260 " SELECT COUNT(*) FROM cust_pay_pending ".
4261 " WHERE custnum = ? AND status = 'done' AND paynum IS NULL",
4268 Returns all the refunds (see L<FS::cust_refund>) for this customer.
4274 map { $_ } #return $self->num_cust_refund unless wantarray;
4275 sort { $a->_date <=> $b->_date }
4276 qsearch( 'cust_refund', { 'custnum' => $self->custnum } )
4279 =item display_custnum
4281 Returns the displayed customer number for this customer: agent_custid if
4282 cust_main-default_agent_custid is set and it has a value, custnum otherwise.
4286 sub display_custnum {
4289 return $self->agent_custid
4290 if $default_agent_custid && $self->agent_custid;
4292 my $prefix = $conf->config('cust_main-custnum-display_prefix', $self->agentnum) || '';
4296 sprintf('%0'.($custnum_display_length||8).'d', $self->custnum)
4297 } elsif ( $custnum_display_length ) {
4298 return sprintf('%0'.$custnum_display_length.'d', $self->custnum);
4300 return $self->custnum;
4306 Returns a name string for this customer, either "Company (Last, First)" or
4313 my $name = $self->contact;
4314 $name = $self->company. " ($name)" if $self->company;
4318 =item service_contact
4320 Returns the L<FS::contact> object for this customer that has the 'Service'
4321 contact class, or undef if there is no such contact. Deprecated; don't use
4326 sub service_contact {
4328 if ( !exists($self->{service_contact}) ) {
4329 my $classnum = $self->scalar_sql(
4330 'SELECT classnum FROM contact_class WHERE classname = \'Service\''
4331 ) || 0; #if it's zero, qsearchs will return nothing
4332 $self->{service_contact} = qsearchs('contact', {
4333 'classnum' => $classnum, 'custnum' => $self->custnum
4336 $self->{service_contact};
4341 Returns a name string for this (service/shipping) contact, either
4342 "Company (Last, First)" or "Last, First".
4349 my $name = $self->ship_contact;
4350 $name = $self->company. " ($name)" if $self->company;
4356 Returns a name string for this customer, either "Company" or "First Last".
4362 $self->company !~ /^\s*$/ ? $self->company : $self->contact_firstlast;
4365 =item ship_name_short
4367 Returns a name string for this (service/shipping) contact, either "Company"
4372 sub ship_name_short {
4374 $self->service_contact
4375 ? $self->ship_contact_firstlast
4381 Returns this customer's full (billing) contact name only, "Last, First"
4387 $self->get('last'). ', '. $self->first;
4392 Returns this customer's full (shipping) contact name only, "Last, First"
4398 my $contact = $self->service_contact || $self;
4399 $contact->get('last') . ', ' . $contact->get('first');
4402 =item contact_firstlast
4404 Returns this customers full (billing) contact name only, "First Last".
4408 sub contact_firstlast {
4410 $self->first. ' '. $self->get('last');
4413 =item ship_contact_firstlast
4415 Returns this customer's full (shipping) contact name only, "First Last".
4419 sub ship_contact_firstlast {
4421 my $contact = $self->service_contact || $self;
4422 $contact->get('first') . ' '. $contact->get('last');
4425 sub bill_country_full {
4427 $self->bill_location->country_full;
4430 sub ship_country_full {
4432 $self->ship_location->country_full;
4435 =item county_state_county [ PREFIX ]
4437 Returns a string consisting of just the county, state and country.
4441 sub county_state_country {
4444 if ( @_ && $_[0] && $self->has_ship_address ) {
4445 $locationnum = $self->ship_locationnum;
4447 $locationnum = $self->bill_locationnum;
4449 my $cust_location = qsearchs('cust_location', { locationnum=>$locationnum });
4450 $cust_location->county_state_country;
4453 =item geocode DATA_VENDOR
4455 Returns a value for the customer location as encoded by DATA_VENDOR.
4456 Currently this only makes sense for "CCH" as DATA_VENDOR.
4464 Returns a status string for this customer, currently:
4468 =item prospect - No packages have ever been ordered
4470 =item ordered - Recurring packages all are new (not yet billed).
4472 =item active - One or more recurring packages is active
4474 =item inactive - No active recurring packages, but otherwise unsuspended/uncancelled (the inactive status is new - previously inactive customers were mis-identified as cancelled)
4476 =item suspended - All non-cancelled recurring packages are suspended
4478 =item cancelled - All recurring packages are cancelled
4482 Behavior of inactive vs. cancelled edge cases can be adjusted with the
4483 cust_main-status_module configuration option.
4487 sub status { shift->cust_status(@_); }
4491 return $self->hashref->{cust_status} if $self->hashref->{cust_status};
4492 for my $status ( FS::cust_main->statuses() ) {
4493 my $method = $status.'_sql';
4494 my $numnum = ( my $sql = $self->$method() ) =~ s/cust_main\.custnum/?/g;
4495 my $sth = dbh->prepare("SELECT $sql") or die dbh->errstr;
4496 $sth->execute( ($self->custnum) x $numnum )
4497 or die "Error executing 'SELECT $sql': ". $sth->errstr;
4498 if ( $sth->fetchrow_arrayref->[0] ) {
4499 $self->hashref->{cust_status} = $status;
4505 =item is_status_delay_cancel
4507 Returns true if customer status is 'suspended'
4508 and all suspended cust_pkg return true for
4509 cust_pkg->is_status_delay_cancel.
4511 This is not a real status, this only meant for hacking display
4512 values, because otherwise treating the customer as suspended is
4513 really the whole point of the delay_cancel option.
4517 sub is_status_delay_cancel {
4519 return 0 unless $self->status eq 'suspended';
4520 foreach my $cust_pkg ($self->ncancelled_pkgs) {
4521 return 0 unless $cust_pkg->is_status_delay_cancel;
4526 =item ucfirst_cust_status
4528 =item ucfirst_status
4530 Returns the status with the first character capitalized.
4534 sub ucfirst_status { shift->ucfirst_cust_status(@_); }
4536 sub ucfirst_cust_status {
4538 ucfirst($self->cust_status);
4543 Returns a hex triplet color string for this customer's status.
4547 sub statuscolor { shift->cust_statuscolor(@_); }
4549 sub cust_statuscolor {
4551 __PACKAGE__->statuscolors->{$self->cust_status};
4554 =item tickets [ STATUS ]
4556 Returns an array of hashes representing the customer's RT tickets.
4558 An optional status (or arrayref or hashref of statuses) may be specified.
4564 my $status = ( @_ && $_[0] ) ? shift : '';
4566 my $num = $conf->config('cust_main-max_tickets') || 10;
4569 if ( $conf->config('ticket_system') ) {
4570 unless ( $conf->config('ticket_system-custom_priority_field') ) {
4572 @tickets = @{ FS::TicketSystem->customer_tickets( $self->custnum,
4581 foreach my $priority (
4582 $conf->config('ticket_system-custom_priority_field-values'), ''
4584 last if scalar(@tickets) >= $num;
4586 @{ FS::TicketSystem->customer_tickets( $self->custnum,
4587 $num - scalar(@tickets),
4598 =item appointments [ STATUS ]
4600 Returns an array of hashes representing the customer's RT tickets which
4607 my $status = ( @_ && $_[0] ) ? shift : '';
4609 return () unless $conf->config('ticket_system');
4611 my $queueid = $conf->config('ticket_system-appointment-queueid');
4613 @{ FS::TicketSystem->customer_tickets( $self->custnum,
4622 # Return services representing svc_accts in customer support packages
4623 sub support_services {
4625 my %packages = map { $_ => 1 } $conf->config('support_packages');
4627 grep { $_->pkg_svc && $_->pkg_svc->primary_svc eq 'Y' }
4628 grep { $_->part_svc->svcdb eq 'svc_acct' }
4629 map { $_->cust_svc }
4630 grep { exists $packages{ $_->pkgpart } }
4631 $self->ncancelled_pkgs;
4635 # Return a list of latitude/longitude for one of the services (if any)
4636 sub service_coordinates {
4640 grep { $_->latitude && $_->longitude }
4642 map { $_->cust_svc }
4643 $self->ncancelled_pkgs;
4645 scalar(@svc_X) ? ( $svc_X[0]->latitude, $svc_X[0]->longitude ) : ()
4650 Returns a masked version of the named field
4655 my ($self,$field) = @_;
4659 'x'x(length($self->getfield($field))-4).
4660 substr($self->getfield($field), (length($self->getfield($field))-4));
4664 =item payment_history
4666 Returns an array of hashrefs standardizing information from cust_bill, cust_pay,
4667 cust_credit and cust_refund objects. Each hashref has the following fields:
4669 I<type> - one of 'Line item', 'Invoice', 'Payment', 'Credit', 'Refund' or 'Previous'
4671 I<date> - value of _date field, unix timestamp
4673 I<date_pretty> - user-friendly date
4675 I<description> - user-friendly description of item
4677 I<amount> - impact of item on user's balance
4678 (positive for Invoice/Refund/Line item, negative for Payment/Credit.)
4679 Not to be confused with the native 'amount' field in cust_credit, see below.
4681 I<amount_pretty> - includes money char
4683 I<balance> - customer balance, chronologically as of this item
4685 I<balance_pretty> - includes money char
4687 I<charged> - amount charged for cust_bill (Invoice or Line item) records, undef for other types
4689 I<paid> - amount paid for cust_pay records, undef for other types
4691 I<credit> - amount credited for cust_credit records, undef for other types.
4692 Literally the 'amount' field from cust_credit, renamed here to avoid confusion.
4694 I<refund> - amount refunded for cust_refund records, undef for other types
4696 The four table-specific keys always have positive values, whether they reflect charges or payments.
4698 The following options may be passed to this method:
4700 I<line_items> - if true, returns charges ('Line item') rather than invoices
4702 I<start_date> - unix timestamp, only include records on or after.
4703 If specified, an item of type 'Previous' will also be included.
4704 It does not have table-specific fields.
4706 I<end_date> - unix timestamp, only include records before
4708 I<reverse_sort> - order from newest to oldest (default is oldest to newest)
4710 I<conf> - optional already-loaded FS::Conf object.
4714 # Caution: this gets used by FS::ClientAPI::MyAccount::billing_history,
4715 # and also for sending customer statements, which should both be kept customer-friendly.
4716 # If you add anything that shouldn't be passed on through the API or exposed
4717 # to customers, add a new option to include it, don't include it by default
4718 sub payment_history {
4720 my $opt = ref($_[0]) ? $_[0] : { @_ };
4722 my $conf = $$opt{'conf'} || new FS::Conf;
4723 my $money_char = $conf->config("money_char") || '$',
4725 #first load entire history,
4726 #need previous to calculate previous balance
4727 #loading after end_date shouldn't hurt too much?
4729 if ( $$opt{'line_items'} ) {
4731 foreach my $cust_bill ( $self->cust_bill ) {
4734 'type' => 'Line item',
4735 'description' => $_->desc( $self->locale ).
4736 ( $_->sdate && $_->edate
4737 ? ' '. time2str('%d-%b-%Y', $_->sdate).
4738 ' To '. time2str('%d-%b-%Y', $_->edate)
4741 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
4742 'charged' => sprintf('%.2f', $_->setup + $_->recur ),
4743 'date' => $cust_bill->_date,
4744 'date_pretty' => $self->time2str_local('short', $cust_bill->_date ),
4746 foreach $cust_bill->cust_bill_pkg;
4753 'type' => 'Invoice',
4754 'description' => 'Invoice #'. $_->display_invnum,
4755 'amount' => sprintf('%.2f', $_->charged ),
4756 'charged' => sprintf('%.2f', $_->charged ),
4757 'date' => $_->_date,
4758 'date_pretty' => $self->time2str_local('short', $_->_date ),
4760 foreach $self->cust_bill;
4765 'type' => 'Payment',
4766 'description' => 'Payment', #XXX type
4767 'amount' => sprintf('%.2f', 0 - $_->paid ),
4768 'paid' => sprintf('%.2f', $_->paid ),
4769 'date' => $_->_date,
4770 'date_pretty' => $self->time2str_local('short', $_->_date ),
4772 foreach $self->cust_pay;
4776 'description' => 'Credit', #more info?
4777 'amount' => sprintf('%.2f', 0 -$_->amount ),
4778 'credit' => sprintf('%.2f', $_->amount ),
4779 'date' => $_->_date,
4780 'date_pretty' => $self->time2str_local('short', $_->_date ),
4782 foreach $self->cust_credit;
4786 'description' => 'Refund', #more info? type, like payment?
4787 'amount' => $_->refund,
4788 'refund' => $_->refund,
4789 'date' => $_->_date,
4790 'date_pretty' => $self->time2str_local('short', $_->_date ),
4792 foreach $self->cust_refund;
4794 #put it all in chronological order
4795 @history = sort { $a->{'date'} <=> $b->{'date'} } @history;
4797 #calculate balance, filter items outside date range
4801 foreach my $item (@history) {
4802 last if $$opt{'end_date'} && ($$item{'date'} >= $$opt{'end_date'});
4803 $balance += $$item{'amount'};
4804 if ($$opt{'start_date'} && ($$item{'date'} < $$opt{'start_date'})) {
4805 $previous += $$item{'amount'};
4808 $$item{'balance'} = sprintf("%.2f",$balance);
4809 foreach my $key ( qw(amount balance) ) {
4810 $$item{$key.'_pretty'} = money_pretty($$item{$key});
4815 # start with previous balance, if there was one
4818 'type' => 'Previous',
4819 'description' => 'Previous balance',
4820 'amount' => sprintf("%.2f",$previous),
4821 'balance' => sprintf("%.2f",$previous),
4822 'date' => $$opt{'start_date'},
4823 'date_pretty' => $self->time2str_local('short', $$opt{'start_date'} ),
4825 #false laziness with above
4826 foreach my $key ( qw(amount balance) ) {
4827 $$item{$key.'_pretty'} = $$item{$key};
4828 $$item{$key.'_pretty'} =~ s/^(-?)/$1$money_char/;
4830 unshift(@out,$item);
4833 @out = reverse @history if $$opt{'reverse_sort'};
4840 =head1 CLASS METHODS
4846 Class method that returns the list of possible status strings for customers
4847 (see L<the status method|/status>). For example:
4849 @statuses = FS::cust_main->statuses();
4855 keys %{ $self->statuscolors };
4858 =item cust_status_sql
4860 Returns an SQL fragment to determine the status of a cust_main record, as a
4865 sub cust_status_sql {
4867 for my $status ( FS::cust_main->statuses() ) {
4868 my $method = $status.'_sql';
4869 $sql .= ' WHEN ('.FS::cust_main->$method.") THEN '$status'";
4878 Returns an SQL expression identifying prospective cust_main records (customers
4879 with no packages ever ordered)
4883 use vars qw($select_count_pkgs);
4884 $select_count_pkgs =
4885 "SELECT COUNT(*) FROM cust_pkg
4886 WHERE cust_pkg.custnum = cust_main.custnum";
4888 sub select_count_pkgs_sql {
4893 " 0 = ( $select_count_pkgs ) ";
4898 Returns an SQL expression identifying ordered cust_main records (customers with
4899 no active packages, but recurring packages not yet setup or one time charges
4905 FS::cust_main->none_active_sql.
4906 " AND 0 < ( $select_count_pkgs AND ". FS::cust_pkg->not_yet_billed_sql. " ) ";
4911 Returns an SQL expression identifying active cust_main records (customers with
4912 active recurring packages).
4917 " 0 < ( $select_count_pkgs AND ". FS::cust_pkg->active_sql. " ) ";
4920 =item none_active_sql
4922 Returns an SQL expression identifying cust_main records with no active
4923 recurring packages. This includes customers of status prospect, ordered,
4924 inactive, and suspended.
4928 sub none_active_sql {
4929 " 0 = ( $select_count_pkgs AND ". FS::cust_pkg->active_sql. " ) ";
4934 Returns an SQL expression identifying inactive cust_main records (customers with
4935 no active recurring packages, but otherwise unsuspended/uncancelled).
4940 FS::cust_main->none_active_sql.
4941 " AND 0 < ( $select_count_pkgs AND ". FS::cust_pkg->inactive_sql. " ) ";
4947 Returns an SQL expression identifying suspended cust_main records.
4952 sub suspended_sql { susp_sql(@_); }
4954 FS::cust_main->none_active_sql.
4955 " AND 0 < ( $select_count_pkgs AND ". FS::cust_pkg->suspended_sql. " ) ";
4961 Returns an SQL expression identifying cancelled cust_main records.
4965 sub cancel_sql { shift->cancelled_sql(@_); }
4968 =item uncancelled_sql
4970 Returns an SQL expression identifying un-cancelled cust_main records.
4974 sub uncancelled_sql { uncancel_sql(@_); }
4977 "( NOT (".$self->cancelled_sql.") )"; #sensitive to cust_main-status_module
4982 Returns an SQL fragment to retreive the balance.
4987 ( SELECT COALESCE( SUM(charged), 0 ) FROM cust_bill
4988 WHERE cust_bill.custnum = cust_main.custnum )
4989 - ( SELECT COALESCE( SUM(paid), 0 ) FROM cust_pay
4990 WHERE cust_pay.custnum = cust_main.custnum )
4991 - ( SELECT COALESCE( SUM(amount), 0 ) FROM cust_credit
4992 WHERE cust_credit.custnum = cust_main.custnum )
4993 + ( SELECT COALESCE( SUM(refund), 0 ) FROM cust_refund
4994 WHERE cust_refund.custnum = cust_main.custnum )
4997 =item balance_date_sql [ START_TIME [ END_TIME [ OPTION => VALUE ... ] ] ]
4999 Returns an SQL fragment to retreive the balance for this customer, optionally
5000 considering invoices with date earlier than START_TIME, and not
5001 later than END_TIME (total_owed_date minus total_unapplied_credits minus
5002 total_unapplied_payments).
5004 Times are specified as SQL fragments or numeric
5005 UNIX timestamps; see L<perlfunc/"time">). Also see L<Time::Local> and
5006 L<Date::Parse> for conversion functions. The empty string can be passed
5007 to disable that time constraint completely.
5009 Available options are:
5013 =item unapplied_date
5015 set to true to disregard unapplied credits, payments and refunds outside the specified time period - by default the time period restriction only applies to invoices (useful for reporting, probably a bad idea for event triggering)
5020 set to true to remove all customer comparison clauses, for totals
5025 WHERE clause hashref (elements "AND"ed together) (typically used with the total option)
5030 JOIN clause (typically used with the total option)
5034 An absolute cutoff time. Payments, credits, and refunds I<applied> after this
5035 time will be ignored. Note that START_TIME and END_TIME only limit the date
5036 range for invoices and I<unapplied> payments, credits, and refunds.
5042 sub balance_date_sql {
5043 my( $class, $start, $end, %opt ) = @_;
5045 my $cutoff = $opt{'cutoff'};
5047 my $owed = FS::cust_bill->owed_sql($cutoff);
5048 my $unapp_refund = FS::cust_refund->unapplied_sql($cutoff);
5049 my $unapp_credit = FS::cust_credit->unapplied_sql($cutoff);
5050 my $unapp_pay = FS::cust_pay->unapplied_sql($cutoff);
5052 my $j = $opt{'join'} || '';
5054 my $owed_wh = $class->_money_table_where( 'cust_bill', $start,$end,%opt );
5055 my $refund_wh = $class->_money_table_where( 'cust_refund', $start,$end,%opt );
5056 my $credit_wh = $class->_money_table_where( 'cust_credit', $start,$end,%opt );
5057 my $pay_wh = $class->_money_table_where( 'cust_pay', $start,$end,%opt );
5059 " ( SELECT COALESCE(SUM($owed), 0) FROM cust_bill $j $owed_wh )
5060 + ( SELECT COALESCE(SUM($unapp_refund), 0) FROM cust_refund $j $refund_wh )
5061 - ( SELECT COALESCE(SUM($unapp_credit), 0) FROM cust_credit $j $credit_wh )
5062 - ( SELECT COALESCE(SUM($unapp_pay), 0) FROM cust_pay $j $pay_wh )
5067 =item unapplied_payments_date_sql START_TIME [ END_TIME ]
5069 Returns an SQL fragment to retreive the total unapplied payments for this
5070 customer, only considering payments with date earlier than START_TIME, and
5071 optionally not later than END_TIME.
5073 Times are specified as SQL fragments or numeric
5074 UNIX timestamps; see L<perlfunc/"time">). Also see L<Time::Local> and
5075 L<Date::Parse> for conversion functions. The empty string can be passed
5076 to disable that time constraint completely.
5078 Available options are:
5082 sub unapplied_payments_date_sql {
5083 my( $class, $start, $end, %opt ) = @_;
5085 my $cutoff = $opt{'cutoff'};
5087 my $unapp_pay = FS::cust_pay->unapplied_sql($cutoff);
5089 my $pay_where = $class->_money_table_where( 'cust_pay', $start, $end,
5090 'unapplied_date'=>1 );
5092 " ( SELECT COALESCE(SUM($unapp_pay), 0) FROM cust_pay $pay_where ) ";
5095 =item _money_table_where TABLE START_TIME [ END_TIME [ OPTION => VALUE ... ] ]
5097 Helper method for balance_date_sql; name (and usage) subject to change
5098 (suggestions welcome).
5100 Returns a WHERE clause for the specified monetary TABLE (cust_bill,
5101 cust_refund, cust_credit or cust_pay).
5103 If TABLE is "cust_bill" or the unapplied_date option is true, only
5104 considers records with date earlier than START_TIME, and optionally not
5105 later than END_TIME .
5109 sub _money_table_where {
5110 my( $class, $table, $start, $end, %opt ) = @_;
5113 push @where, "cust_main.custnum = $table.custnum" unless $opt{'total'};
5114 if ( $table eq 'cust_bill' || $opt{'unapplied_date'} ) {
5115 push @where, "$table._date <= $start" if defined($start) && length($start);
5116 push @where, "$table._date > $end" if defined($end) && length($end);
5118 push @where, @{$opt{'where'}} if $opt{'where'};
5119 my $where = scalar(@where) ? 'WHERE '. join(' AND ', @where ) : '';
5125 #for dyanmic FS::$table->search in httemplate/misc/email_customers.html
5126 use FS::cust_main::Search;
5129 FS::cust_main::Search->search(@_);
5144 #warn join('-',keys %$param);
5145 my $fh = $param->{filehandle};
5146 my $agentnum = $param->{agentnum};
5147 my $format = $param->{format};
5149 my $extra_sql = ' AND '. $FS::CurrentUser::CurrentUser->agentnums_sql;
5152 if ( $format eq 'simple' ) {
5153 @fields = qw( custnum agent_custid amount pkg );
5155 die "unknown format $format";
5158 eval "use Text::CSV_XS;";
5161 my $csv = new Text::CSV_XS;
5168 local $SIG{HUP} = 'IGNORE';
5169 local $SIG{INT} = 'IGNORE';
5170 local $SIG{QUIT} = 'IGNORE';
5171 local $SIG{TERM} = 'IGNORE';
5172 local $SIG{TSTP} = 'IGNORE';
5173 local $SIG{PIPE} = 'IGNORE';
5175 my $oldAutoCommit = $FS::UID::AutoCommit;
5176 local $FS::UID::AutoCommit = 0;
5179 #while ( $columns = $csv->getline($fh) ) {
5181 while ( defined($line=<$fh>) ) {
5183 $csv->parse($line) or do {
5184 $dbh->rollback if $oldAutoCommit;
5185 return "can't parse: ". $csv->error_input();
5188 my @columns = $csv->fields();
5189 #warn join('-',@columns);
5192 foreach my $field ( @fields ) {
5193 $row{$field} = shift @columns;
5196 if ( $row{custnum} && $row{agent_custid} ) {
5197 dbh->rollback if $oldAutoCommit;
5198 return "can't specify custnum with agent_custid $row{agent_custid}";
5202 if ( $row{agent_custid} && $agentnum ) {
5203 %hash = ( 'agent_custid' => $row{agent_custid},
5204 'agentnum' => $agentnum,
5208 if ( $row{custnum} ) {
5209 %hash = ( 'custnum' => $row{custnum} );
5212 unless ( scalar(keys %hash) ) {
5213 $dbh->rollback if $oldAutoCommit;
5214 return "can't find customer without custnum or agent_custid and agentnum";
5217 my $cust_main = qsearchs('cust_main', { %hash } );
5218 unless ( $cust_main ) {
5219 $dbh->rollback if $oldAutoCommit;
5220 my $custnum = $row{custnum} || $row{agent_custid};
5221 return "unknown custnum $custnum";
5224 if ( $row{'amount'} > 0 ) {
5225 my $error = $cust_main->charge($row{'amount'}, $row{'pkg'});
5227 $dbh->rollback if $oldAutoCommit;
5231 } elsif ( $row{'amount'} < 0 ) {
5232 my $error = $cust_main->credit( sprintf( "%.2f", 0-$row{'amount'} ),
5235 $dbh->rollback if $oldAutoCommit;
5245 $dbh->commit or die $dbh->errstr if $oldAutoCommit;
5247 return "Empty file!" unless $imported;
5253 =item notify CUSTOMER_OBJECT TEMPLATE_NAME OPTIONS
5255 Deprecated. Use event notification and message templates
5256 (L<FS::msg_template>) instead.
5258 Sends a templated email notification to the customer (see L<Text::Template>).
5260 OPTIONS is a hash and may include
5262 I<from> - the email sender (default is invoice_from)
5264 I<to> - comma-separated scalar or arrayref of recipients
5265 (default is invoicing_list)
5267 I<subject> - The subject line of the sent email notification
5268 (default is "Notice from company_name")
5270 I<extra_fields> - a hashref of name/value pairs which will be substituted
5273 The following variables are vavailable in the template.
5275 I<$first> - the customer first name
5276 I<$last> - the customer last name
5277 I<$company> - the customer company
5278 I<$payby> - a description of the method of payment for the customer
5279 # would be nice to use FS::payby::shortname
5280 I<$payinfo> - the account information used to collect for this customer
5281 I<$expdate> - the expiration of the customer payment in seconds from epoch
5286 my ($self, $template, %options) = @_;
5288 return unless $conf->exists($template);
5290 my $from = $conf->invoice_from_full($self->agentnum)
5291 if $conf->exists('invoice_from', $self->agentnum);
5292 $from = $options{from} if exists($options{from});
5294 my $to = join(',', $self->invoicing_list_emailonly);
5295 $to = $options{to} if exists($options{to});
5297 my $subject = "Notice from " . $conf->config('company_name', $self->agentnum)
5298 if $conf->exists('company_name', $self->agentnum);
5299 $subject = $options{subject} if exists($options{subject});
5301 my $notify_template = new Text::Template (TYPE => 'ARRAY',
5302 SOURCE => [ map "$_\n",
5303 $conf->config($template)]
5305 or die "can't create new Text::Template object: Text::Template::ERROR";
5306 $notify_template->compile()
5307 or die "can't compile template: Text::Template::ERROR";
5309 $FS::notify_template::_template::company_name =
5310 $conf->config('company_name', $self->agentnum);
5311 $FS::notify_template::_template::company_address =
5312 join("\n", $conf->config('company_address', $self->agentnum) ). "\n";
5314 my $paydate = $self->paydate || '2037-12-31';
5315 $FS::notify_template::_template::first = $self->first;
5316 $FS::notify_template::_template::last = $self->last;
5317 $FS::notify_template::_template::company = $self->company;
5318 $FS::notify_template::_template::payinfo = $self->mask_payinfo;
5319 my $payby = $self->payby;
5320 my ($payyear,$paymonth,$payday) = split (/-/,$paydate);
5321 my $expire_time = timelocal(0,0,0,$payday,--$paymonth,$payyear);
5323 #credit cards expire at the end of the month/year of their exp date
5324 if ($payby eq 'CARD' || $payby eq 'DCRD') {
5325 $FS::notify_template::_template::payby = 'credit card';
5326 ($paymonth < 11) ? $paymonth++ : ($paymonth=0, $payyear++);
5327 $expire_time = timelocal(0,0,0,$payday,$paymonth,$payyear);
5329 }elsif ($payby eq 'COMP') {
5330 $FS::notify_template::_template::payby = 'complimentary account';
5332 $FS::notify_template::_template::payby = 'current method';
5334 $FS::notify_template::_template::expdate = $expire_time;
5336 for (keys %{$options{extra_fields}}){
5338 ${"FS::notify_template::_template::$_"} = $options{extra_fields}->{$_};
5341 send_email(from => $from,
5343 subject => $subject,
5344 body => $notify_template->fill_in( PACKAGE =>
5345 'FS::notify_template::_template' ),
5350 =item generate_letter CUSTOMER_OBJECT TEMPLATE_NAME OPTIONS
5352 Generates a templated notification to the customer (see L<Text::Template>).
5354 OPTIONS is a hash and may include
5356 I<extra_fields> - a hashref of name/value pairs which will be substituted
5357 into the template. These values may override values mentioned below
5358 and those from the customer record.
5360 I<template_text> - if present, ignores TEMPLATE_NAME and uses the provided text
5362 The following variables are available in the template instead of or in addition
5363 to the fields of the customer record.
5365 I<$payby> - a description of the method of payment for the customer
5366 # would be nice to use FS::payby::shortname
5367 I<$payinfo> - the masked account information used to collect for this customer
5368 I<$expdate> - the expiration of the customer payment method in seconds from epoch
5369 I<$returnaddress> - the return address defaults to invoice_latexreturnaddress or company_address
5373 # a lot like cust_bill::print_latex
5374 sub generate_letter {
5375 my ($self, $template, %options) = @_;
5377 warn "Template $template does not exist" && return
5378 unless $conf->exists($template) || $options{'template_text'};
5380 my $template_source = $options{'template_text'}
5381 ? [ $options{'template_text'} ]
5382 : [ map "$_\n", $conf->config($template) ];
5384 my $letter_template = new Text::Template
5386 SOURCE => $template_source,
5387 DELIMITERS => [ '[@--', '--@]' ],
5389 or die "can't create new Text::Template object: Text::Template::ERROR";
5391 $letter_template->compile()
5392 or die "can't compile template: Text::Template::ERROR";
5394 my %letter_data = map { $_ => $self->$_ } $self->fields;
5395 $letter_data{payinfo} = $self->mask_payinfo;
5397 #my $paydate = $self->paydate || '2037-12-31';
5398 my $paydate = $self->paydate =~ /^\S+$/ ? $self->paydate : '2037-12-31';
5400 my $payby = $self->payby;
5401 my ($payyear,$paymonth,$payday) = split (/-/,$paydate);
5402 my $expire_time = timelocal(0,0,0,$payday,--$paymonth,$payyear);
5404 #credit cards expire at the end of the month/year of their exp date
5405 if ($payby eq 'CARD' || $payby eq 'DCRD') {
5406 $letter_data{payby} = 'credit card';
5407 ($paymonth < 11) ? $paymonth++ : ($paymonth=0, $payyear++);
5408 $expire_time = timelocal(0,0,0,$payday,$paymonth,$payyear);
5410 }elsif ($payby eq 'COMP') {
5411 $letter_data{payby} = 'complimentary account';
5413 $letter_data{payby} = 'current method';
5415 $letter_data{expdate} = $expire_time;
5417 for (keys %{$options{extra_fields}}){
5418 $letter_data{$_} = $options{extra_fields}->{$_};
5421 unless(exists($letter_data{returnaddress})){
5422 my $retadd = join("\n", $conf->config_orbase( 'invoice_latexreturnaddress',
5423 $self->agent_template)
5425 if ( length($retadd) ) {
5426 $letter_data{returnaddress} = $retadd;
5427 } elsif ( grep /\S/, $conf->config('company_address', $self->agentnum) ) {
5428 $letter_data{returnaddress} =
5429 join( "\n", map { s/( {2,})/'~' x length($1)/eg;
5433 ( $conf->config('company_name', $self->agentnum),
5434 $conf->config('company_address', $self->agentnum),
5438 $letter_data{returnaddress} = '~';
5442 $letter_data{conf_dir} = "$FS::UID::conf_dir/conf.$FS::UID::datasrc";
5444 $letter_data{company_name} = $conf->config('company_name', $self->agentnum);
5446 my $dir = $FS::UID::conf_dir."/cache.". $FS::UID::datasrc;
5448 my $lh = new File::Temp( TEMPLATE => 'letter.'. $self->custnum. '.XXXXXXXX',
5452 ) or die "can't open temp file: $!\n";
5453 print $lh $conf->config_binary('logo.eps', $self->agentnum)
5454 or die "can't write temp file: $!\n";
5456 $letter_data{'logo_file'} = $lh->filename;
5458 my $fh = new File::Temp( TEMPLATE => 'letter.'. $self->custnum. '.XXXXXXXX',
5462 ) or die "can't open temp file: $!\n";
5464 $letter_template->fill_in( OUTPUT => $fh, HASH => \%letter_data );
5466 $fh->filename =~ /^(.*).tex$/ or die "unparsable filename: ". $fh->filename;
5467 return ($1, $letter_data{'logo_file'});
5471 =item print_ps TEMPLATE
5473 Returns an postscript letter filled in from TEMPLATE, as a scalar.
5479 my($file, $lfile) = $self->generate_letter(@_);
5480 my $ps = FS::Misc::generate_ps($file);
5481 unlink($file.'.tex');
5487 =item print TEMPLATE
5489 Prints the filled in template.
5491 TEMPLATE is the name of a L<Text::Template> to fill in and print.
5495 sub queueable_print {
5498 my $self = qsearchs('cust_main', { 'custnum' => $opt{custnum} } )
5499 or die "invalid customer number: " . $opt{custnum};
5501 my $error = $self->print( { 'template' => $opt{template} } );
5502 die $error if $error;
5506 my ($self, $template) = (shift, shift);
5508 [ $self->print_ps($template) ],
5509 'agentnum' => $self->agentnum,
5513 #these three subs should just go away once agent stuff is all config overrides
5515 sub agent_template {
5517 $self->_agent_plandata('agent_templatename');
5520 sub agent_invoice_from {
5522 $self->_agent_plandata('agent_invoice_from');
5525 sub _agent_plandata {
5526 my( $self, $option ) = @_;
5528 #yuck. this whole thing needs to be reconciled better with 1.9's idea of
5529 #agent-specific Conf
5531 use FS::part_event::Condition;
5533 my $agentnum = $self->agentnum;
5535 my $regexp = regexp_sql();
5537 my $part_event_option =
5539 'select' => 'part_event_option.*',
5540 'table' => 'part_event_option',
5542 LEFT JOIN part_event USING ( eventpart )
5543 LEFT JOIN part_event_option AS peo_agentnum
5544 ON ( part_event.eventpart = peo_agentnum.eventpart
5545 AND peo_agentnum.optionname = 'agentnum'
5546 AND peo_agentnum.optionvalue }. $regexp. q{ '(^|,)}. $agentnum. q{(,|$)'
5548 LEFT JOIN part_event_condition
5549 ON ( part_event.eventpart = part_event_condition.eventpart
5550 AND part_event_condition.conditionname = 'cust_bill_age'
5552 LEFT JOIN part_event_condition_option
5553 ON ( part_event_condition.eventconditionnum = part_event_condition_option.eventconditionnum
5554 AND part_event_condition_option.optionname = 'age'
5557 #'hashref' => { 'optionname' => $option },
5558 #'hashref' => { 'part_event_option.optionname' => $option },
5560 " WHERE part_event_option.optionname = ". dbh->quote($option).
5561 " AND action = 'cust_bill_send_agent' ".
5562 " AND ( disabled IS NULL OR disabled != 'Y' ) ".
5563 " AND peo_agentnum.optionname = 'agentnum' ".
5564 " AND ( agentnum IS NULL OR agentnum = $agentnum ) ".
5566 CASE WHEN part_event_condition_option.optionname IS NULL
5568 ELSE ". FS::part_event::Condition->age2seconds_sql('part_event_condition_option.optionvalue').
5570 , part_event.weight".
5574 unless ( $part_event_option ) {
5575 return $self->agent->invoice_template || ''
5576 if $option eq 'agent_templatename';
5580 $part_event_option->optionvalue;
5584 =item queued_bill 'custnum' => CUSTNUM [ , OPTION => VALUE ... ]
5586 Subroutine (not a method), designed to be called from the queue.
5588 Takes a list of options and values.
5590 Pulls up the customer record via the custnum option and calls bill_and_collect.
5595 my (%args) = @_; #, ($time, $invoice_time, $check_freq, $resetup) = @_;
5597 my $cust_main = qsearchs( 'cust_main', { custnum => $args{'custnum'} } );
5598 warn 'bill_and_collect custnum#'. $cust_main->custnum. "\n";#log custnum w/pid
5600 #without this errors don't get rolled back
5601 $args{'fatal'} = 1; # runs from job queue, will be caught
5603 $cust_main->bill_and_collect( %args );
5606 sub process_bill_and_collect {
5608 my $param = thaw(decode_base64(shift));
5609 my $cust_main = qsearchs( 'cust_main', { custnum => $param->{'custnum'} } )
5610 or die "custnum '$param->{custnum}' not found!\n";
5611 $param->{'job'} = $job;
5612 $param->{'fatal'} = 1; # runs from job queue, will be caught
5613 $param->{'retry'} = 1;
5615 $cust_main->bill_and_collect( %$param );
5618 #starting to take quite a while for big dbs
5619 # (JRNL: journaled so it only happens once per database)
5620 # - seq scan of h_cust_main (yuck), but not going to index paycvv, so
5621 # JRNL seq scan of cust_main on signupdate... index signupdate? will that help?
5622 # JRNL seq scan of cust_main on paydate... index on substrings? maybe set an
5623 # JRNL seq scan of cust_main on payinfo.. certainly not going toi ndex that...
5624 # JRNL leading/trailing spaces in first, last, company
5625 # - otaker upgrade? journal and call it good? (double check to make sure
5626 # we're not still setting otaker here)
5628 #only going to get worse with new location stuff...
5630 sub _upgrade_data { #class method
5631 my ($class, %opts) = @_;
5634 'UPDATE h_cust_main SET paycvv = NULL WHERE paycvv IS NOT NULL',
5637 #this seems to be the only expensive one.. why does it take so long?
5638 unless ( FS::upgrade_journal->is_done('cust_main__signupdate') ) {
5640 'UPDATE cust_main SET signupdate = (SELECT signupdate FROM h_cust_main WHERE signupdate IS NOT NULL AND h_cust_main.custnum = cust_main.custnum ORDER BY historynum DESC LIMIT 1) WHERE signupdate IS NULL';
5641 FS::upgrade_journal->set_done('cust_main__signupdate');
5644 unless ( FS::upgrade_journal->is_done('cust_main__paydate') ) {
5646 # fix yyyy-m-dd formatted paydates
5647 if ( driver_name =~ /^mysql/i ) {
5649 "UPDATE cust_main SET paydate = CONCAT( SUBSTRING(paydate FROM 1 FOR 5), '0', SUBSTRING(paydate FROM 6) ) WHERE SUBSTRING(paydate FROM 7 FOR 1) = '-'";
5650 } else { # the SQL standard
5652 "UPDATE cust_main SET paydate = SUBSTRING(paydate FROM 1 FOR 5) || '0' || SUBSTRING(paydate FROM 6) WHERE SUBSTRING(paydate FROM 7 FOR 1) = '-'";
5654 FS::upgrade_journal->set_done('cust_main__paydate');
5657 unless ( FS::upgrade_journal->is_done('cust_main__payinfo') ) {
5659 push @statements, #fix the weird BILL with a cc# in payinfo problem
5661 "UPDATE cust_main SET payby = 'DCRD' WHERE payby = 'BILL' and length(payinfo) = 16 and payinfo ". regexp_sql. q( '^[0-9]*$' );
5663 FS::upgrade_journal->set_done('cust_main__payinfo');
5668 foreach my $sql ( @statements ) {
5669 my $sth = dbh->prepare($sql) or die dbh->errstr;
5670 $sth->execute or die $sth->errstr;
5671 #warn ( (time - $t). " seconds\n" );
5675 local($ignore_expired_card) = 1;
5676 local($ignore_banned_card) = 1;
5677 local($skip_fuzzyfiles) = 1;
5678 local($import) = 1; #prevent automatic geocoding (need its own variable?)
5680 FS::cust_main::Location->_upgrade_data(%opts);
5682 unless ( FS::upgrade_journal->is_done('cust_main__trimspaces') ) {
5684 foreach my $cust_main ( qsearch({
5685 'table' => 'cust_main',
5687 'extra_sql' => 'WHERE '.
5689 map "$_ LIKE ' %' OR $_ LIKE '% ' OR $_ LIKE '% %'",
5690 qw( first last company )
5693 my $error = $cust_main->replace;
5694 die $error if $error;
5697 FS::upgrade_journal->set_done('cust_main__trimspaces');
5701 $class->_upgrade_otaker(%opts);
5711 The delete method should possibly take an FS::cust_main object reference
5712 instead of a scalar customer number.
5714 Bill and collect options should probably be passed as references instead of a
5717 There should probably be a configuration file with a list of allowed credit
5720 No multiple currency support (probably a larger project than just this module).
5722 payinfo_masked false laziness with cust_pay.pm and cust_refund.pm
5724 Birthdates rely on negative epoch values.
5726 The payby for card/check batches is broken. With mixed batching, bad
5729 B<collect> I<invoice_time> should be renamed I<time>, like B<bill>.
5733 L<FS::Record>, L<FS::cust_pkg>, L<FS::cust_bill>, L<FS::cust_credit>
5734 L<FS::agent>, L<FS::part_referral>, L<FS::cust_main_county>,
5735 L<FS::cust_main_invoice>, L<FS::UID>, schema.html from the base documentation.