1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 # for code organization
52 use FS::ClientAPI::MyAccount::contact;
53 use FS::ClientAPI::MyAccount::quotation;
56 $me = '[FS::ClientAPI::MyAccount]';
58 use vars qw( @cust_main_editable_fields @location_editable_fields );
59 @cust_main_editable_fields = qw(
60 first last company daytime night fax mobile
62 payby payinfo payname paystart_month paystart_year payissue payip
63 ss paytype paystate stateid stateid_state
65 @location_editable_fields = qw(
66 address1 address2 city county state zip country
70 BEGIN { #preload to reduce time customer_info takes
71 if ( $FS::TicketSystem::system ) {
72 warn "$me: initializing ticket system\n" if $DEBUG;
73 FS::TicketSystem->init();
78 $cache ||= new FS::ClientAPI_SessionCache( {
79 'namespace' => 'FS::ClientAPI::MyAccount',
86 my($context, $session, $custnum) = _custoragent_session_custnum($p);
87 #return { 'error' => $session } if $context eq 'error';
90 if ( $context eq 'customer' ) {
92 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
95 $sth->execute($custnum) or die $sth->errstr;
97 $agentnum = $sth->fetchrow_arrayref->[0]
98 or die "no agentnum for custnum $custnum";
100 #} elsif ( $context eq 'agent' ) {
101 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
104 $p->{'agentnum'} = $agentnum;
106 my $conf = new FS::Conf;
108 #false laziness w/Signup.pm
110 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
112 if ( $skin_info_cache_agent ) {
114 warn "$me loading cached skin info for agentnum $agentnum\n"
119 warn "$me populating skin info cache for agentnum $agentnum\n"
122 $skin_info_cache_agent = {
123 'agentnum' => $agentnum,
124 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
125 qw( company_name date_format ) ),
126 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
127 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
128 text_color link_color vlink_color hlink_color alink_color
129 font title_color title_align title_size menu_bgcolor menu_fontsize
132 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
133 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
134 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
136 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
137 qw( title_left_image title_right_image
138 menu_top_image menu_body_image menu_bottom_image
141 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
142 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
143 qw( head body_header body_footer company_address ) ),
144 'money_char' => $conf->config("money_char") || '$',
145 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
148 services.php Services
149 services.php My Services
150 services_new.php Order a new service
153 personal.php Personal Information
154 password.php Change Password
157 payment_cc.php Credit Card Payment
158 payment_ach.php Electronic Check Payment
159 payment_paypal.php PayPal Payment
160 payment_webpay.php Webpay Payments
163 usage_data.php Data usage
164 usage_cdr.php Call usage
166 tickets.php Help Desk
167 tickets.php Open Tickets
168 tickets_resolved.php Resolved Tickets
169 ticket_create.php Create a new ticket
177 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
181 #{ %$skin_info_cache_agent };
182 $skin_info_cache_agent;
189 my $conf = new FS::Conf;
193 'phone_login' => $conf->exists('selfservice_server-phone_login'),
194 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
195 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
196 'banner_image_md5' =>
197 md5_hex($conf->config_binary('selfservice-login_banner_image')),
204 sub login_banner_image {
206 my $conf = new FS::Conf;
207 my $image = $conf->config_binary('selfservice-login_banner_image');
209 'md5' => md5_hex($image),
214 #false laziness w/FS::ClientAPI::passwd::passwd
218 my $conf = new FS::Conf;
222 if ( $p->{'domain'} eq 'svc_phone'
223 && $conf->exists('selfservice_server-phone_login') ) {
225 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
226 return { error => 'Number not found.' } unless $svc_phone;
229 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
230 #return { error => 'Only primary user may log in.' }
231 # if $conf->exists('selfservice_server-primary_only')
232 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
234 return { error => 'Incorrect PIN.' }
235 unless $svc_phone->check_pin($p->{'password'});
239 } elsif ( $p->{email}
240 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
243 return { error => 'Incorrect contact password.' }
244 unless $contact->authenticate_password($p->{'password'});
246 $session->{'contactnum'} = $contact->contactnum;
248 $session->{'custnum'} = $contact->custnum;
252 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
254 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
255 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
257 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
258 'domsvc' => $svc_domain->svcnum, }
261 if ( $conf->exists('selfservice_server-login_svcpart') ) {
262 my @svcpart = $conf->config('selfservice_server-login_svcpart');
263 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
264 scalar( grep( $_ eq $svcpart, @svcpart ) );
269 if ( $conf->exists('selfservice_server-primary_only') ) {
272 my $cust_svc = $_->cust_svc;
273 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
274 == $cust_svc->svcpart
279 return { error => 'User not found.' } unless @svc_acct;
281 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
283 my $svc_acct = $svc_acct[0];
285 if ( $conf->exists('selfservice_server-login_svcpart') ) {
286 my @svcpart = $conf->config('selfservice_server-login_svcpart');
287 my $svcpart = $svc_acct->cust_svc->svcpart;
288 return { error => 'Invalid user.' }
289 unless grep($_ eq $svcpart, @svcpart);
292 return { error => 'Incorrect password.' }
293 unless $svc_acct->check_password($p->{'password'});
301 $session->{'svcnum'} = $svc_x->svcnum;
303 my $cust_svc = $svc_x->cust_svc;
304 my $cust_pkg = $cust_svc->cust_pkg;
306 my $cust_main = $cust_pkg->cust_main;
307 $session->{'custnum'} = $cust_main->custnum;
308 if ( $conf->exists('pkg-balances') ) {
309 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
310 $cust_main->ncancelled_pkgs;
311 $session->{'pkgnum'} = $cust_pkg->pkgnum
312 if scalar(@cust_pkg) > 1;
316 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
317 #return { error => 'Only primary user may log in.' }
318 # if $conf->exists('selfservice_server-primary_only')
319 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
320 my $part_pkg = $cust_pkg->part_pkg;
321 return { error => 'Only primary user may log in.' }
322 if $conf->exists('selfservice_server-primary_only')
323 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
329 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
330 } until ( ! defined _cache->get($session_id) ); #just in case
332 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
333 _cache->set( $session_id, $session, $timeout );
335 return { 'error' => '',
336 'session_id' => $session_id,
342 my $skin_info = skin_info($p);
343 if ( $p->{'session_id'} ) {
344 _cache->remove($p->{'session_id'});
345 return { %$skin_info, 'error' => '' };
347 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
354 my($context, $session, $custnum) = _custoragent_session_custnum($p);
355 return { 'error' => $session } if $context eq 'error';
357 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
358 or return { 'error' => "Service not found" };
360 $session->{'svcnum'} = $svc_acct->svcnum;
362 my $conf = new FS::Conf;
363 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
364 _cache->set( $p->{'session_id'}, $session, $timeout );
366 return { 'error' => '' };
370 sub payment_gateway {
372 # takes a cust_main and a cust_payby entry, returns the payment_gateway
373 my $conf = new FS::Conf;
374 my $cust_main = shift;
375 my $cust_payby = shift;
376 my $gatewaynum = $conf->config('selfservice-payment_gateway');
378 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
379 die "configured gatewaynum $gatewaynum not found!" if !$pg;
383 return '' if ! FS::payby->realtime($cust_payby);
384 my $pg = $cust_main->agent->payment_gateway(
385 'method' => FS::payby->payby2bop($cust_payby),
395 my $conf = new FS::Conf;
397 my $info = skin_info($p);
399 use vars qw( $cust_paybys ); #cache for performance
400 unless ( $cust_paybys ) {
402 my %cust_paybys = map { $_ => 1 }
403 map { FS::payby->payby2payment($_) }
404 $conf->config('signup_server-payby');
406 $cust_paybys = [ keys %cust_paybys ];
409 $info->{'cust_paybys'} = $cust_paybys;
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
414 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
415 or return { 'error' => "unknown custnum $custnum" };
417 $info->{'hide_payment_fields'} = [
419 my $pg = payment_gateway($cust_main, $_);
420 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
421 } @{ $info->{cust_paybys} }
424 $info->{'self_suspend_reason'} =
425 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
427 $info->{'edit_ticket_subject'} =
428 $conf->exists('ticket_system-selfservice_edit_subject') &&
429 $cust_main->edit_subject;
431 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
433 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
436 'custnum' => $custnum,
437 'access_pkgnum' => $session->{'pkgnum'},
438 'access_svcnum' => $session->{'svcnum'},
445 my($context, $session, $custnum) = _custoragent_session_custnum($p);
446 return { 'error' => $session } if $context eq 'error';
450 my $conf = new FS::Conf;
451 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
453 # if ( $FS::TicketSystem::system ) {
454 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
455 # FS::TicketSystem->init();
458 if ( $custnum ) { #customer record
460 %return = ( %return, %{ customer_info_short($p) } );
462 #redundant with customer_info_short, but we need it for several things below
463 my $search = { 'custnum' => $custnum };
464 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
465 my $cust_main = qsearchs('cust_main', $search )
466 or return { 'error' => "unknown custnum $custnum" };
468 my $list_tickets = list_tickets($p);
469 $return{'tickets'} = $list_tickets->{'tickets'};
471 if ( $session->{'pkgnum'} ) {
472 #XXX open invoices in the pkg-balances case
474 $return{'money_char'} = $conf->config("money_char") || '$';
477 invnum => $_->invnum,
478 date => time2str("%b %o, %Y", $_->_date),
480 charged => $_->charged,
482 } $cust_main->open_cust_bill;
483 $return{open_invoices} = \@open;
485 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
486 my $sth = dbh->prepare($sql) or die dbh->errstr;
487 $sth->execute($custnum) or die $sth->errstr;
488 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
489 $return{'last_invoice_date_pretty'} =
490 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
493 #customer_info_short always has nobalance on..
494 $return{small_custview} =
495 small_custview( $cust_main,
496 $return{countrydefault},
497 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
500 $return{has_ship_address} = $cust_main->has_ship_address;
501 $return{status} = $cust_main->status;
502 $return{statuscolor} = $cust_main->statuscolor;
504 # compatibility: some places in selfservice use this to determine
505 # if there's a ship address
506 if ( $return{has_ship_address} ) {
507 $return{ship_last} = $cust_main->last;
508 $return{ship_first} = $cust_main->first;
511 if (scalar($conf->config('support_packages'))) {
512 my @support_services = ();
513 foreach ($cust_main->support_services) {
514 my $seconds = $_->svc_x->seconds || 0;
515 my $time_remaining = (($seconds < 0) ? '-' : '' ).
516 int(abs($seconds)/3600)."h".
517 sprintf("%02d",(abs($seconds)%3600)/60)."m";
518 my $cust_pkg = $_->cust_pkg;
521 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
522 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
523 push @support_services, { svcnum => $_->svcnum,
524 time => $time_remaining,
529 $return{support_services} = \@support_services;
532 if ( $conf->config('prepayment_discounts-credit_type') ) {
534 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
537 } elsif ( $session->{'svcnum'} ) { #no customer record
539 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
540 or die "unknown svcnum";
541 $return{name} = $svc_acct->email;
545 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
549 return { 'error' => '',
550 'custnum' => $custnum,
556 sub customer_info_short {
559 my($context, $session, $custnum) = _custoragent_session_custnum($p);
560 return { 'error' => $session } if $context eq 'error';
564 my $conf = new FS::Conf;
566 if ( $custnum ) { #customer record
568 my $search = { 'custnum' => $custnum };
569 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
570 my $cust_main = qsearchs('cust_main', $search )
571 or return { 'error' => "unknown custnum $custnum" };
573 $return{display_custnum} = $cust_main->display_custnum;
575 if ( $session->{'pkgnum'} ) {
576 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
577 #next_bill_date from cust_pkg?
579 $return{balance} = $cust_main->balance;
580 $return{next_bill_date} = $cust_main->next_bill_date;
581 $return{next_bill_date_pretty} =
582 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
585 $return{balance_pretty} = money_pretty($return{balance});
587 $return{countrydefault} = scalar($conf->config('countrydefault'));
589 $return{small_custview} =
590 small_custview( $cust_main,
591 $return{countrydefault},
595 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
597 $return{payby} = $cust_main->payby;
599 #none of these are terribly expensive if we want 'em...
600 for (@cust_main_editable_fields) {
601 $return{$_} = $cust_main->get($_);
603 #maybe a little more expensive, but it should be cached by now
604 for (@location_editable_fields) {
605 $return{$_} = $cust_main->bill_location->get($_);
606 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
609 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
610 $return{payinfo} = $cust_main->paymask;
611 @return{'month', 'year'} = $cust_main->paydate_monthyear;
614 my @invoicing_list = $cust_main->invoicing_list;
615 $return{'invoicing_list'} =
616 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
617 $return{'postal_invoicing'} =
618 0 < ( grep { $_ eq 'POST' } @invoicing_list );
620 if ( $session->{'svcnum'} ) {
621 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
622 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
623 $return{'svcnum'} = $session->{'svcnum'};
626 } elsif ( $session->{'svcnum'} ) { #no customer record
628 #uuh, not supproted yet... die?
629 return { 'error' => 'customer_info_short not yet supported as agent' };
633 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
637 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
638 # it is not customer-specific, though it is only shown to authenticated customers
639 # it is not currently agent-specific, though at some point it might be
640 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
642 return { 'error' => '',
643 'custnum' => $custnum,
648 sub customer_recurring {
651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
652 return { 'error' => $session } if $context eq 'error';
656 my $conf = new FS::Conf;
658 my $search = { 'custnum' => $custnum };
659 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
660 my $cust_main = qsearchs('cust_main', $search )
661 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
663 $return{'display_recurring'} = [ $cust_main->display_recurring ];
665 return { 'error' => '',
666 'custnum' => $custnum,
671 sub billing_history {
674 my($context, $session, $custnum) = _custoragent_session_custnum($p);
675 return { 'error' => $session } if $context eq 'error';
677 return { 'error' => 'No customer' } unless $custnum;
679 my $search = { 'custnum' => $custnum };
680 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
681 my $cust_main = qsearchs('cust_main', $search )
682 or return { 'error' => "unknown custnum $custnum" };
686 if ( $session->{'pkgnum'} ) {
687 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
688 #next_bill_date from cust_pkg?
689 return { 'error' => 'No history for package' };
692 $return{balance} = $cust_main->balance;
693 $return{balance_pretty} = money_pretty($return{balance});
694 $return{next_bill_date} = $cust_main->next_bill_date;
695 $return{next_bill_date_pretty} =
696 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
699 my $conf = new FS::Conf;
701 $return{'history'} = [
702 $cust_main->payment_history(
703 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
708 $return{'money_char'} = $conf->config("money_char") || '$',
716 my $session = _cache->get($p->{'session_id'})
717 or return { 'error' => "Can't resume session" }; #better error message
719 my $custnum = $session->{'custnum'}
720 or return { 'error' => "no customer record" };
722 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
723 or return { 'error' => "unknown custnum $custnum" };
725 my $conf = new FS::Conf;
726 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
727 return { 'error' => "You do not have authority to add a bank account" };
730 my $new = new FS::cust_main { $cust_main->hash };
732 $new->set( $_ => $p->{$_} )
733 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
735 if ( exists($p->{address1}) ) {
736 my $bill_location = FS::cust_location->new({
737 map { $_ => $p->{$_} } @location_editable_fields
739 # if this is unchanged from before, cust_main::replace will ignore it
740 $new->set('bill_location' => $bill_location);
743 if ( exists($p->{ship_address1}) ) {
744 my $ship_location = FS::cust_location->new({
745 map { $_ => $p->{"ship_$_"} } @location_editable_fields
747 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
748 # Selfservice unfortunately tries to indicate "same as billing
749 # address" by sending all fields empty. Did this ever work?
750 $ship_location = $cust_main->bill_location;
752 $new->set('ship_location' => $ship_location);
754 # but if it hasn't been passed in at all, leave ship_location alone--
755 # DON'T change it to match bill_location.
758 if (exists($p->{'payby'})) {
759 $p->{'payby'} =~ /^([A-Z]{4})$/
760 or return { 'error' => "illegal_payby " . $p->{'payby'} };
764 if ( $payby =~ /^(CARD|DCRD)$/ ) {
766 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
768 if ( $new->payinfo eq $cust_main->paymask ) {
769 $new->payinfo($cust_main->payinfo);
770 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
772 $new->payinfo($p->{'payinfo'});
773 return { 'error' => 'CVV2 is required' }
774 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
775 $new->paycvv( $p->{'paycvv'} )
778 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
780 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
783 $p->{'payinfo1'} =~ /^([\dx]+)$/
784 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
786 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
787 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
789 $payinfo = $payinfo1. '@'. $payinfo2;
791 $new->payinfo( ($payinfo eq $cust_main->paymask)
792 ? $cust_main->payinfo
796 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
798 } elsif ( $payby =~ /^(BILL)$/ ) {
800 } elsif ( $payby ) { #notyet ready
801 return { 'error' => "unknown payby $payby" };
805 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
806 #false laziness with httemplate/edit/process/cust_main.cgi
807 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
808 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
810 @invoicing_list = $cust_main->invoicing_list;
813 my $error = $new->replace($cust_main, \@invoicing_list);
814 return { 'error' => $error } if $error;
817 return { 'error' => '' };
822 my $session = _cache->get($p->{'session_id'})
823 or return { 'error' => "Can't resume session" }; #better error message
829 my $conf = new FS::Conf;
830 use vars qw($payment_info); #cache for performance
831 unless ( $payment_info ) {
833 my %states = map { $_->state => 1 }
834 qsearch('cust_main_county', {
835 'country' => $conf->config('countrydefault') || 'US'
838 my %cust_paybys = map { $_ => 1 }
839 map { FS::payby->payby2payment($_) }
840 $conf->config('signup_server-payby');
842 my @cust_paybys = keys %cust_paybys;
846 #list all counties/states/countries
847 'cust_main_county' =>
848 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
850 #shortcut for one-country folks
852 [ sort { $a cmp $b } keys %states ],
854 'card_types' => card_types(),
856 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
857 'require_cvv' => $conf->exists('selfservice-require_cvv'),
858 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
860 'paytypes' => [ @FS::cust_main::paytypes ],
862 'paybys' => [ $conf->config('signup_server-payby') ],
863 'cust_paybys' => \@cust_paybys,
865 'stateid_label' => FS::Msgcat::_gettext('stateid'),
866 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
868 'show_ss' => $conf->exists('show_ss'),
869 'show_stateid' => $conf->exists('show_stateid'),
870 'show_paystate' => $conf->exists('show_bankstate'),
872 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
873 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
883 my %return = %$payment_info;
885 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
887 my $custnum = $session->{'custnum'};
889 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
890 or return { 'error' => "unknown custnum $custnum" };
892 $return{'hide_payment_fields'} = [
894 my $pg = payment_gateway($cust_main, $_);
895 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
896 } @{ $return{cust_paybys} }
899 $return{balance} = $cust_main->balance; #XXX pkg-balances?
901 $return{payname} = $cust_main->payname
902 || ( $cust_main->first. ' '. $cust_main->get('last') );
904 $return{$_} = $cust_main->bill_location->get($_)
905 for qw(address1 address2 city state zip);
907 $return{payby} = $cust_main->payby;
908 $return{stateid_state} = $cust_main->stateid_state;
910 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
911 $return{card_type} = cardtype($cust_main->payinfo);
912 $return{payinfo} = $cust_main->paymask;
914 @return{'month', 'year'} = $cust_main->paydate_monthyear;
918 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
919 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
920 $return{payinfo1} = $payinfo1;
921 $return{payinfo2} = $payinfo2;
922 $return{paytype} = $cust_main->paytype;
923 $return{paystate} = $cust_main->paystate;
924 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
927 if ( $conf->config('prepayment_discounts-credit_type') ) {
929 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
932 #doubleclick protection
934 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
935 $return{paybatch} = $return{payunique}; #back compat
937 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
939 return { 'error' => '',
945 #some false laziness with httemplate/process/payment.cgi - look there for
946 #ACH and CVV support stuff
948 sub validate_payment {
951 my $session = _cache->get($p->{'session_id'})
952 or return { 'error' => "Can't resume session" }; #better error message
954 my $custnum = $session->{'custnum'};
956 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
957 or return { 'error' => "unknown custnum $custnum" };
959 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
960 or return { 'error' => gettext('illegal_amount') };
962 return { error => 'Amount must be greater than 0' } unless $amount > 0;
964 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
965 #changing the hidden form values
966 my $conf = new FS::Conf;
967 my $fee_display = $conf->config('selfservice_process-display') || 'add';
968 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
969 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
970 if ( $fee_display eq 'add'
972 and ! $fee_skip_first || scalar($cust_main->cust_pay)
975 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
976 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
979 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
980 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
981 my $discount_term = $1;
983 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
984 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
987 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
988 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
991 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
992 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
995 $payunique = $paybatch if ! length($payunique) && length($paybatch);
997 $p->{'payby'} ||= 'CARD';
998 $p->{'payby'} =~ /^([A-Z]{4})$/
999 or return { 'error' => "illegal_payby " . $p->{'payby'} };
1002 #false laziness w/process/payment.cgi
1005 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1007 $p->{'payinfo1'} =~ /^([\dx]+)$/
1008 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1010 $p->{'payinfo2'} =~ /^([\dx]+)$/
1011 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1013 $payinfo = $payinfo1. '@'. $payinfo2;
1015 $payinfo = $cust_main->payinfo
1016 if $cust_main->paymask eq $payinfo;
1019 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
1020 if ( $cust_payby->paymask eq $payinfo ) {
1021 $payinfo = $cust_payby->payinfo;
1027 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1028 return { 'error' => "You are not allowed to change your payment information." };
1031 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1033 $payinfo = $p->{'payinfo'};
1037 #more intelligent matching will be needed here if you change
1038 #card_masking_method and don't remove existing paymasks
1039 if ( $cust_main->paymask eq $payinfo ) {
1040 $payinfo = $cust_main->payinfo;
1044 $payinfo =~ s/\D//g;
1045 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1046 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1050 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1051 return { 'error' => gettext('unknown_card_type') }
1052 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1054 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1055 if ( cardtype($payinfo) eq 'American Express card' ) {
1056 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1057 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1060 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1061 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1064 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1065 return { 'error' => 'CVV2 is required' };
1066 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1067 return { 'error' => 'CVV2 is required' };
1071 die "unknown payby $payby";
1074 my %payby2fields = (
1075 'CARD' => [ qw( paystart_month paystart_year payissue payip
1076 address1 address2 city state zip country ) ],
1077 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1081 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1084 'cust_main' => $cust_main, #XXX or just custnum??
1085 'amount' => sprintf('%.2f', $amount),
1087 'payinfo' => $payinfo,
1088 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1089 'card_type' => $card_type,
1090 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1091 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1092 'month' => $p->{'month'},
1093 'year' => $p->{'year'},
1094 'payname' => $payname,
1095 'payunique' => $payunique,
1096 'paybatch' => $paybatch,
1097 'paycvv' => $paycvv,
1098 'payname' => $payname,
1099 'discount_term' => $discount_term,
1100 'pkgnum' => $session->{'pkgnum'},
1101 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1111 my $validate = validate_payment($p);
1112 return $validate if $validate->{'error'};
1114 my $conf = new FS::Conf;
1115 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1116 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1118 +{ map { $_=>$validate->{$_} }
1119 qw( card_type paymask payname paydate_pretty month year amount
1120 address1 address2 city state zip country
1126 sub process_stored_payment {
1129 my $session_id = $p->{'session_id'};
1131 my $payment_info = _cache->get( "payment_$session_id" )
1132 or return { 'error' => "Can't resume session" }; #better error message
1134 do_process_payment($payment_info);
1138 sub process_payment {
1141 my $payment_info = validate_payment($p);
1142 return $payment_info if $payment_info->{'error'};
1144 do_process_payment($payment_info);
1148 sub do_process_payment {
1149 my $validate = shift;
1151 my $cust_main = $validate->{'cust_main'};
1153 my $amount = delete $validate->{'amount'};
1156 my $payby = delete $validate->{'payby'};
1158 if ( $validate->{'save'} ) {
1159 my $new = new FS::cust_main { $cust_main->hash };
1160 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1161 $new->set( $_ => $validate->{$_} )
1162 foreach qw( payname paystart_month paystart_year payissue payip );
1163 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1165 my $bill_location = FS::cust_location->new({
1166 map { $_ => $validate->{$_} }
1167 qw(address1 address2 city state country zip)
1169 $new->set('bill_location' => $bill_location);
1170 # but don't allow the service address to change this way.
1172 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1173 $new->set( $_ => $validate->{$_} )
1174 foreach qw( payname payip paytype paystate
1175 stateid stateid_state );
1176 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1178 $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
1179 $new->set( 'paydate' => $validate->{'paydate'} );
1180 my $error = $new->replace($cust_main);
1182 #no, this causes customers to process their payments again
1183 #return { 'error' => $error };
1184 #XXX just warn verosely for now so i can figure out how these happen in
1185 # the first place, eventually should redirect them to the "change
1186 #address" page but indicate if the payment processed?
1187 delete($validate->{'payinfo'}); #don't want to log this!
1188 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1189 "NEW: ". Dumper($new)."\n".
1190 "OLD: ". Dumper($cust_main)."\n".
1191 "PACKET: ". Dumper($validate)."\n";
1197 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1201 'paynum_ref' => \$paynum,
1204 return { 'error' => $error } if $error;
1206 #no error, so order the fee package if applicable...
1207 my $conf = new FS::Conf;
1208 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1209 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1211 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1213 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1215 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1216 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1219 #and generate an invoice for it now too
1220 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1221 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1226 $cust_main->apply_payments;
1229 my $receipt_html = '';
1231 # currently supported for realtime CC only; send receipt data to SS
1232 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1235 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1238 <TD ALIGN="right">Payment#</TD>
1239 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1243 <TD ALIGN="right">Date</TD>
1245 <TD BGCOLOR="#FFFFFF"><B>! .
1246 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1252 <TD ALIGN="right">Amount</TD>
1253 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1258 <TD ALIGN="right">Payment method</TD>
1259 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1272 'amount' => sprintf('%.2f', $cust_pay->paid),
1273 'date' => $cust_pay->_date,
1274 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1275 'time_pretty' => time2str('%T', $cust_pay->_date),
1276 'auth_num' => $cust_pay->auth,
1277 'order_num' => $cust_pay->order_number,
1278 'receipt_html' => $receipt_html,
1285 'receipt_html' => '',
1292 sub realtime_collect {
1295 my $session = _cache->get($p->{'session_id'})
1296 or return { 'error' => "Can't resume session" }; #better error message
1298 my $custnum = $session->{'custnum'};
1300 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1301 or return { 'error' => "unknown custnum $custnum" };
1304 if ( $p->{'amount'} ) {
1305 $amount = $p->{'amount'};
1307 elsif ( $session->{'pkgnum'} ) {
1308 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1311 $amount = $cust_main->balance;
1314 my $error = $cust_main->realtime_collect(
1315 'method' => $p->{'method'},
1316 'amount' => $amount,
1317 'pkgnum' => $session->{'pkgnum'},
1318 'session_id' => $p->{'session_id'},
1322 return { 'error' => $error } unless ref( $error );
1324 return { 'error' => '', amount => $amount, %$error };
1327 sub start_thirdparty {
1329 my $session = _cache->get($p->{'session_id'})
1330 or return { 'error' => "Can't resume session" }; #better error message
1331 my $custnum = $session->{'custnum'};
1332 my $cust_main = FS::cust_main->by_key($custnum);
1334 my $amount = $p->{'amount'}
1335 or return { error => 'no amount' };
1337 my $result = $cust_main->create_payment(
1338 'method' => $p->{'method'},
1339 'amount' => $p->{'amount'},
1340 'pkgnum' => $session->{'pkgnum'},
1341 'session_id' => $p->{'session_id'},
1344 if ( ref($result) ) { # hashref or error
1347 return { error => $result };
1351 sub finish_thirdparty {
1353 my $session_id = delete $p->{'session_id'};
1354 my $session = _cache->get($session_id)
1355 or return { 'error' => "Can't resume session" };
1356 my $custnum = $session->{'custnum'};
1357 my $cust_main = FS::cust_main->by_key($custnum);
1359 if ( $p->{_cancel} ) {
1360 # customer backed out of making a payment
1361 return $cust_main->cancel_payment( $session_id );
1363 my $result = $cust_main->execute_payment( $session_id, %$p );
1364 if ( ref($result) ) {
1367 return { error => $result };
1371 sub process_payment_order_pkg {
1374 my $hr = process_payment($p);
1375 return $hr if $hr->{'error'};
1380 sub process_payment_order_renew {
1383 my $hr = process_payment($p);
1384 return $hr if $hr->{'error'};
1389 sub process_prepay {
1393 my $session = _cache->get($p->{'session_id'})
1394 or return { 'error' => "Can't resume session" }; #better error message
1398 my $custnum = $session->{'custnum'};
1400 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1401 or return { 'error' => "unknown custnum $custnum" };
1403 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1404 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1412 return { 'error' => $error } if $error;
1414 return { 'error' => '',
1415 'amount' => $amount,
1416 'seconds' => $seconds,
1417 'duration' => duration_exact($seconds),
1418 'upbytes' => $upbytes,
1419 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1420 'downbytes' => $downbytes,
1421 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1422 'totalbytes'=> $totalbytes,
1423 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1430 my $session = _cache->get($p->{'session_id'})
1431 or return { 'error' => "Can't resume session" }; #better error message
1433 my $custnum = $session->{'custnum'};
1435 my $invnum = $p->{'invnum'};
1437 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1438 'custnum' => $custnum } )
1439 or return { 'error' => "Can't find invnum" };
1443 return { 'error' => '',
1444 'invnum' => $invnum,
1445 'invoice_text' => join('', $cust_bill->print_text ),
1446 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1453 my $session = _cache->get($p->{'session_id'})
1454 or return { 'error' => "Can't resume session" }; #better error message
1456 my $custnum = $session->{'custnum'};
1458 my $invnum = $p->{'invnum'};
1460 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1461 'custnum' => $custnum } )
1462 or return { 'error' => "Can't find invnum" };
1466 return { 'error' => '',
1467 'invnum' => $invnum,
1468 'invoice_pdf' => $cust_bill->print_pdf({
1469 'unsquelch_cdr' => 1,
1470 'locale' => $p->{'locale'},
1476 sub legacy_invoice {
1478 my $session = _cache->get($p->{'session_id'})
1479 or return { 'error' => "Can't resume session" }; #better error message
1481 my $custnum = $session->{'custnum'};
1483 my $legacyinvnum = $p->{'legacyinvnum'};
1486 'legacyinvnum' => $legacyinvnum,
1487 'custnum' => $custnum,
1490 my $legacy_cust_bill =
1491 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1492 || qsearchs('legacy_cust_bill', \%hash )
1493 or return { 'error' => "Can't find legacyinvnum" };
1497 return { 'error' => '',
1498 'legacyinvnum' => $legacyinvnum,
1499 'legacyid' => $legacy_cust_bill->legacyid,
1500 'invoice_html' => $legacy_cust_bill->content_html,
1505 sub legacy_invoice_pdf {
1507 my $session = _cache->get($p->{'session_id'})
1508 or return { 'error' => "Can't resume session" }; #better error message
1510 my $custnum = $session->{'custnum'};
1512 my $legacyinvnum = $p->{'legacyinvnum'};
1514 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1515 'legacyinvnum' => $legacyinvnum,
1516 'custnum' => $custnum,
1517 }) or return { 'error' => "Can't find legacyinvnum" };
1521 return { 'error' => '',
1522 'legacyinvnum' => $legacyinvnum,
1523 'legacyid' => $legacy_cust_bill->legacyid,
1524 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1532 #sessioning for this? how do we get the session id to the backend invoice
1533 # template so it can add it to the link, blah
1536 if ( $p->{'invnum'} ) {
1537 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1538 or return { 'error' => 'unknown invnum' };
1539 $agentnum = $cust_bill->cust_main->agentnum;
1542 my $templatename = $p->{'template'} || $p->{'templatename'};
1544 #false laziness-ish w/view/cust_bill-logo.cgi
1546 my $conf = new FS::Conf;
1547 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1548 $templatename = "_$1";
1553 my $filename = "logo$templatename.png";
1555 return { 'error' => '',
1556 'logo' => $conf->config_binary($filename, $agentnum),
1557 'content_type' => 'image/png', #should allow gif, jpg too
1564 my $session = _cache->get($p->{'session_id'})
1565 or return { 'error' => "Can't resume session" }; #better error message
1567 my $custnum = $session->{'custnum'};
1569 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1570 or return { 'error' => "unknown custnum $custnum" };
1572 my $conf = new FS::Conf;
1574 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1576 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1581 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1582 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1583 my $owed = $_->owed;
1585 +{ 'invnum' => $_->invnum,
1586 '_date' => $_->_date,
1587 'date' => time2str("%b %o, %Y", $_->_date),
1588 'date_short' => time2str("%m-%d-%Y", $_->_date),
1589 'previous' => sprintf('%.2f', ($_->previous)[0]),
1590 'charged' => sprintf('%.2f', $_->charged),
1591 'owed' => sprintf('%.2f', $owed),
1592 'balance' => sprintf('%.2f', $balance),
1593 'lastpay' => @payments_and_credits
1594 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1600 return { 'error' => '',
1601 'balance' => $cust_main->balance,
1602 'money_char' => $conf->config("money_char") || '$',
1603 'invoices' => $invoices,
1604 'legacy_invoices' => [
1606 +{ 'legacyinvnum' => $_->legacyinvnum,
1607 'legacyid' => $_->legacyid,
1608 '_date' => $_->_date,
1609 'date' => time2str("%b %o, %Y", $_->_date),
1610 'date_short' => time2str("%m-%d-%Y", $_->_date),
1611 'charged' => sprintf('%.2f', $_->charged),
1612 'has_content' => ( length($_->content_pdf)
1613 || length($_->content_html) ),
1623 my $session = _cache->get($p->{'session_id'})
1624 or return { 'error' => "Can't resume session" }; #better error message
1626 my $custnum = $session->{'custnum'};
1628 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1629 or return { 'error' => "unknown custnum $custnum" };
1631 return { 'error' => '',
1632 'balance' => $cust_main->balance,
1633 'money_char' => FS::Conf->new->config("money_char") || '$',
1634 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1638 sub payment_receipt {
1640 my $session = _cache->get($p->{'session_id'})
1641 or return { 'error' => "Can't resume session" }; #better error message
1643 my $custnum = $session->{'custnum'};
1645 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1646 'paynum' => $p->{'paynum'},
1649 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1653 %{ $cust_pay->SSAPI_getinfo },
1660 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1661 return { 'error' => $session } if $context eq 'error';
1663 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1664 or return { 'error' => "unknown custnum $custnum" };
1668 my $cust_payby = $_;
1670 map { $_ => $cust_payby->$_ }
1671 qw( custpaybynum weight payby paymask paydate
1672 payname paystate paytype
1676 $cust_main->cust_payby
1684 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1685 return { 'error' => $session } if $context eq 'error';
1687 #XXX payinfo1 + payinfo2 for CHEK?
1688 #or take the opportunity to use separate, more well- named fields?
1690 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1691 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1692 # my $payinfo1 = $1;
1693 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1694 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1695 # my $payinfo2 = $1;
1696 # $payinfo = $payinfo1. '@'. $payinfo2;
1698 my $cust_payby = new FS::cust_payby {
1699 'custnum' => $custnum,
1700 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1701 paystate paytype payip
1705 my $error = $cust_payby->insert;
1707 return { 'error' => $error };
1709 return { 'custpaybynum' => $cust_payby->custpaybynum };
1717 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1718 return { 'error' => $session } if $context eq 'error';
1720 my $cust_payby = qsearchs('cust_payby', {
1721 'custnum' => $custnum,
1722 'custpaybynum' => $p->{'custpaybynum'},
1724 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1727 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1729 next unless exists($p->{$field});
1730 $cust_payby->set($field,$p->{$field});
1733 my $error = $cust_payby->replace;
1735 return { 'error' => $error };
1737 return { 'custpaybynum' => $cust_payby->custpaybynum };
1745 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1746 return { 'error' => $session } if $context eq 'error';
1748 my $cust_payby = qsearchs('cust_payby', {
1749 'custnum' => $custnum,
1750 'custpaybynum' => $p->{'custpaybynum'},
1752 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1754 return { 'error' => $cust_payby->verify };
1761 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1762 return { 'error' => $session } if $context eq 'error';
1764 my $cust_payby = qsearchs('cust_payby', {
1765 'custnum' => $custnum,
1766 'custpaybynum' => $p->{'custpaybynum'},
1768 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1770 my $conf = new FS::Conf;
1771 if (($cust_payby->payby eq "DCHK" || $cust_payby->payby eq "CHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
1772 return { 'error' => "Sorry you do not have permission to delete bank information." };
1775 return { 'error' => $cust_payby->delete };
1781 my $session = _cache->get($p->{'session_id'})
1782 or return { 'error' => "Can't resume session" }; #better error message
1784 my $custnum = $session->{'custnum'};
1786 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1787 or return { 'error' => "unknown custnum $custnum" };
1789 my @errors = $cust_main->cancel( 'quiet'=>1 );
1791 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1793 return { 'error' => $error };
1800 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1801 return { 'error' => $session } if $context eq 'error';
1803 my $pkg = qsearchs({
1804 'table' => 'cust_pkg',
1805 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1807 'custnum' => $custnum,
1808 'pkgnum' => $p->{'pkgnum'},
1811 or return {'error' => 'unknown pkg num $pkgnum'};
1814 pkg_label => $pkg->pkg,
1815 pkgpart => $pkg->pkgpart,
1816 classnum => $pkg->classnum,
1824 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1825 return { 'error' => $session } if $context eq 'error';
1827 my $search = { 'custnum' => $custnum };
1828 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1829 my $cust_main = qsearchs('cust_main', $search )
1830 or return { 'error' => "unknown custnum $custnum" };
1832 my $conf = new FS::Conf;
1833 my $immutable = $conf->exists('selfservice_immutable-package');
1835 # the duplication below is necessary:
1836 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1837 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1838 # non-backwards-compatible change breaking the software of anyone using the API
1839 # instead of the stock selfservice
1840 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1841 if( $conf->exists('selfservice_server-view-wholesale') ) {
1842 return { 'svcnum' => $session->{'svcnum'},
1843 'custnum' => $custnum,
1844 'cust_pkg' => [ map {
1846 immutable => $immutable,
1847 part_pkg => [ map $_->hashref, $_->part_pkg ],
1849 [ map $_->hashref, $_->available_part_svc ],
1851 [ map { my $ref = { $_->hash,
1852 label => [ $_->label ],
1854 $ref->{_password} = $_->svc_x->_password
1855 if $context eq 'agent'
1856 && $conf->exists('agent-showpasswords')
1857 && $_->part_svc->svcdb eq 'svc_acct';
1862 } $cust_main->cust_pkg
1865 small_custview( $cust_main, $conf->config('countrydefault') ),
1866 'wholesale_view' => 1,
1867 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1868 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1869 'lnp' => $conf->exists('svc_phone-lnp'),
1873 { 'svcnum' => $session->{'svcnum'},
1874 'custnum' => $custnum,
1875 'cust_pkg' => [ map {
1876 my $primary_cust_svc = $_->primary_cust_svc;
1879 immutable => $immutable,
1880 pkg_label => $_->pkg_locale,
1881 status => $_->status,
1882 statuscolor => $_->statuscolor,
1884 [ map { $_->hashref }
1885 grep { $_->selfservice_access ne 'hidden' }
1886 $_->available_part_svc
1889 [ map { my $ref = { $_->hash,
1890 label => [ $_->label ],
1892 $ref->{_password} = $_->svc_x->_password
1893 if $context eq 'agent'
1894 && $conf->exists('agent-showpasswords')
1895 && $_->part_svc->svcdb eq 'svc_acct';
1896 $ref->{svchash} = { $_->svc_x->hash } if
1897 $_->part_svc->svcdb eq 'svc_phone';
1898 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1899 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1902 grep { $_->part_svc->selfservice_access ne 'hidden' }
1907 ? { $primary_cust_svc->hash,
1908 label => [ $primary_cust_svc->label ],
1909 finger => $primary_cust_svc->svc_x->finger, #uuh
1910 $primary_cust_svc->part_svc->hash,
1914 } $cust_main->ncancelled_pkgs
1917 small_custview( $cust_main, $conf->config('countrydefault') ),
1918 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1926 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1927 return { 'error' => $session } if $context eq 'error';
1929 my $conf = new FS::Conf;
1931 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1932 my $search = { 'custnum' => $custnum };
1933 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1934 my $cust_main = qsearchs('cust_main', $search )
1935 or return { 'error' => "unknown custnum $custnum" };
1937 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1938 if ( ! $pkgnum && $p->{'svcnum'} ) {
1939 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1940 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1944 my @cust_pkg_usage = ();
1945 foreach my $cust_pkg ( $p->{'ncancelled'}
1946 ? $cust_main->ncancelled_pkgs
1947 : $cust_main->unsuspended_pkgs ) {
1948 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1949 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1950 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1953 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1956 foreach (@cust_pkg_usage) {
1957 my $part = $_->part_pkg_usage;
1958 my $tag = $part->description . ($part->shared ? 1 : 0);
1959 my $row = $usage_pools{$tag}
1960 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1961 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1962 $row->[2] += $part->minutes; # minutes total
1964 } # otherwise just leave them empty
1966 if ( $p->{'svcdb'} ) {
1967 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1969 : ref($p->{'svcdb'}) eq 'ARRAY'
1970 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1971 : { $p->{'svcdb'} => 1 };
1972 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1975 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1978 my @svcs; # stuff to return to the client
1979 my %bytes_used_total; # for _used columns only
1980 foreach my $cust_svc (@cust_svc) {
1981 my $svc_x = $cust_svc->svc_x;
1982 my($label, $value) = $cust_svc->label;
1983 my $part_svc = $cust_svc->part_svc;
1984 my $svcdb = $part_svc->svcdb;
1985 my $cust_pkg = $cust_svc->cust_pkg;
1986 my $part_pkg = $cust_pkg->part_pkg;
1989 'svcnum' => $cust_svc->svcnum,
1990 'display_svcnum' => $cust_svc->display_svcnum,
1994 'pkg_label' => $cust_pkg->pkg_locale,
1995 'pkg_status' => $cust_pkg->status,
1996 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1999 # would it make sense to put this in a svc_* method?
2001 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
2002 my $last_bill = $cust_pkg->last_bill || 0;
2004 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
2005 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
2008 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
2009 'upbytes_used' => display_bytecount($up_used),
2010 'downbytes_used' => display_bytecount($down_used),
2011 'totalbytes_used' => display_bytecount($up_used + $down_used)
2013 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
2014 $bytes_used_total{'upbytes_used'} += $up_used;
2015 $bytes_used_total{'downbytes_used'} += $down_used;
2016 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
2019 if ( $svcdb eq 'svc_acct' ) {
2020 foreach (qw(username email finger seconds)) {
2021 $hash{$_} = $svc_x->$_;
2027 'upbytes' => display_bytecount($svc_x->upbytes),
2028 'downbytes' => display_bytecount($svc_x->downbytes),
2029 'totalbytes' => display_bytecount($svc_x->totalbytes),
2031 'recharge_amount' => $part_pkg->option('recharge_amount',1),
2032 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2033 'recharge_upbytes' =>
2034 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2035 'recharge_downbytes' =>
2036 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2037 'recharge_totalbytes' =>
2038 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2043 } elsif ( $svcdb eq 'svc_dsl' ) {
2045 $hash{'phonenum'} = $svc_x->phonenum;
2046 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2047 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2048 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2051 $hash{'name'} = $cust_main->name;
2053 # no usage to hide here
2055 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2057 # could potentially show lots of things...
2058 $hash{'outbound'} = 1;
2059 $hash{'inbound'} = 0;
2060 if ( $svcdb eq 'svc_phone' ) {
2061 if ( $part_pkg->plan eq 'voip_inbound' ) {
2062 $hash{'outbound'} = 0;
2063 $hash{'inbound'} = 1;
2064 } elsif ( $part_pkg->option('selfservice_inbound_format')
2065 or $conf->config('selfservice-default_inbound_cdr_format')
2067 $hash{'inbound'} = 1;
2070 foreach (qw(inbound outbound)) {
2071 # hmm...we can't filter by status here, because there might
2072 # not be cdr_terminations at all. have to go by date.
2073 # find all since the last bill date.
2074 # XXX cdr types? we are going to need them.
2076 my $sum_cdr = $svc_x->sum_cdrs(
2077 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2078 'begin' => ($cust_pkg->last_bill || 0),
2080 'disable_charged_party' => 1,
2082 $hash{$_} = $sum_cdr->hashref;
2085 } # not hiding usage
2089 } # foreach $cust_svc
2091 foreach my $field (keys %bytes_used_total) {
2092 if ($field =~ /bytes/) {
2093 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2098 'svcnum' => $session->{'svcnum'},
2099 'custnum' => $custnum,
2100 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2101 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2103 'bytes_used_total' => \%bytes_used_total,
2105 map { $usage_pools{$_} }
2109 'hide_usage' => $hide_usage,
2114 sub _customer_svc_x {
2115 my($custnum, $svcnum, $table) = (shift, shift, shift);
2116 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2118 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2119 my $search = " AND custnum = $1";
2120 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2123 'table' => ($table || 'svc_acct'),
2124 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2125 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2126 #'LEFT JOIN cust_main USING ( custnum ) ',
2127 'hashref' => $hashref,
2128 'extra_sql' => $search, #important
2133 sub svc_status_html {
2136 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2137 return { 'error' => $session } if $context eq 'error';
2139 #XXX only svc_dsl for now
2140 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2141 or return { 'error' => "Service not found" };
2143 my $html = $svc_x->getstatus_html;
2145 return { 'html' => $html };
2149 sub svc_status_hash {
2152 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2153 return { 'error' => $session } if $context eq 'error';
2155 #XXX only svc_acct for now
2156 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2157 or return { 'error' => "Service not found" };
2159 my ( $html, $hashref ) = $svc_x->export_getstatus;
2164 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2165 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2166 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2167 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2168 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2171 my( $p, $method ) = @_;
2173 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2174 return { 'error' => $session } if $context eq 'error';
2176 #XXX only svc_acct for now
2177 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2178 or return { 'error' => "Service not found" };
2180 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2182 my $error = $svc_x->$method($p); #$p? returns error?
2183 return { 'error' => $error } if $error;
2185 return {}; #? { 'error' => '' }
2189 sub acct_forward_info {
2192 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2193 return { 'error' => $session } if $context eq 'error';
2195 my $svc_forward = _customer_svc_x( $custnum,
2196 { 'srcsvc' => $p->{'svcnum'} },
2199 or return { 'error' => '',
2203 return { 'error' => '',
2204 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2209 sub process_acct_forward {
2211 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2212 return { 'error' => $session } if $context eq 'error';
2214 my $old = _customer_svc_x( $custnum,
2215 { 'srcsvc' => $p->{'svcnum'} },
2219 if ( $p->{'dst'} eq '' ) {
2221 my $error = $old->delete;
2222 return { 'error' => $error };
2224 return { 'error' => '' };
2227 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2228 'dst' => $p->{'dst'},
2233 $new->svcnum($old->svcnum);
2234 my $cust_svc = $old->cust_svc;
2235 $new->svcpart($old->svcpart);
2236 $new->pkgnuym($old->pkgnum);
2237 $error = $new->replace($old);
2239 my $conf = new FS::Conf;
2240 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2242 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2243 or return { 'error' => 'No service' }; #how would we even get here?
2245 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2247 $error = $new->insert;
2250 return { 'error' => $error };
2254 sub list_dsl_devices {
2257 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2258 return { 'error' => $session } if $context eq 'error';
2260 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2261 or return { 'error' => "Service not found" };
2264 'devices' => [ map {
2265 +{ 'mac_addr' => $_->mac_addr };
2266 } $svc_dsl->dsl_device
2272 sub add_dsl_device {
2275 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2276 return { 'error' => $session } if $context eq 'error';
2278 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2279 or return { 'error' => "Service not found" };
2281 return { 'error' => 'No MAC address supplied' }
2282 unless length($p->{'mac_addr'});
2284 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2285 'mac_addr' => scalar($p->{'mac_addr'}),
2287 my $error = $dsl_device->insert;
2288 return { 'error' => $error };
2292 sub delete_dsl_device {
2295 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2296 return { 'error' => $session } if $context eq 'error';
2298 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2299 or return { 'error' => "Service not found" };
2301 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2302 'mac_addr' => scalar($p->{'mac_addr'}),
2305 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2307 my $error = $dsl_device->delete;
2308 return { 'error' => $error };
2314 _usage_details( \&_port_graph, $p,
2315 'svcdb' => 'svc_port',
2320 my($svc_port, $begin, $end) = @_;
2322 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2323 push @usage, { 'png' => $pngOrError };
2327 sub _list_svc_usage {
2328 my($svc_acct, $begin, $end) = @_;
2330 foreach my $part_export (
2331 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2332 qw( sqlradius sqlradius_withdomain )
2334 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2339 sub list_svc_usage {
2340 _usage_details(\&_list_svc_usage, @_);
2343 sub _list_support_usage {
2344 my($svc_acct, $begin, $end) = @_;
2346 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2347 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2349 push @usage, { 'seconds' => $_->seconds,
2350 'support' => $_->support,
2351 '_date' => $_->_date,
2352 'id' => $_->transaction_id,
2353 'creator' => $_->creator,
2354 'subject' => $_->subject,
2355 'status' => $_->status,
2356 'ticketid' => $_->ticketid,
2362 sub list_support_usage {
2363 _usage_details(\&_list_support_usage, @_);
2366 sub _list_cdr_usage {
2367 # XXX CDR type support...
2368 # XXX any way to do a paged search on this?
2369 # we have to return the results all at once...
2370 my($svc_x, $begin, $end, %opt) = @_;
2371 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2375 'disable_charged_party' => 1,
2380 sub list_cdr_usage {
2382 _usage_details( \&_list_cdr_usage, $p );
2385 sub _usage_details {
2386 my($callback, $p, %opt) = @_;
2387 my $conf = FS::Conf->new;
2389 if ( $conf->exists('selfservice_hide-usage') ) {
2390 return { 'error' => 'Viewing usage is not allowed.' };
2393 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2394 return { 'error' => $session } if $context eq 'error';
2396 my $search = { 'svcnum' => $p->{'svcnum'} };
2397 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2399 my $cust_svc = qsearchs( 'cust_svc', $search );
2400 return { 'error' => 'No service selected in list_svc_usage' }
2403 my $svc_x = $cust_svc->svc_x;
2404 my $svcdb = $svc_x->table;
2405 my $cust_pkg = $cust_svc->cust_pkg;
2406 my $freq = $cust_pkg->part_pkg->freq;
2409 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2411 if ( $p->{inbound} ) {
2412 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2413 || $conf->config('selfservice-default_inbound_cdr_format')
2414 || 'source_default';
2415 $callback_opt{inbound} = 1;
2417 $format = $cust_pkg->part_pkg->option('selfservice_format')
2418 || $conf->config('selfservice-default_cdr_format')
2422 $callback_opt{format} = $format;
2423 $callback_opt{use_clid} = 1;
2424 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2427 my $start = $cust_pkg->setup;
2428 #my $end = $cust_pkg->bill; # or time?
2431 unless ( $p->{beginning} ) {
2432 $p->{beginning} = $cust_pkg->last_bill;
2433 $p->{ending} = $end;
2436 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2437 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2439 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2443 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2444 # ugly kludge, I know
2445 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2446 if (defined $delete_col) {
2447 delete($_->[$delete_col]) foreach ($header, @usage);
2451 #kinda false laziness with FS::cust_main::bill, but perhaps
2452 #we should really change this bit to DateTime and DateTime::Duration
2454 #change this bit to use Date::Manip? CAREFUL with timezones (see
2455 # mailing list archive)
2456 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2457 (localtime($p->{ending}) )[0,1,2,3,4,5];
2458 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2459 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2461 if ( $freq =~ /^\d+$/ ) {
2463 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2465 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2466 } elsif ( $freq =~ /^(\d+)w$/ ) {
2468 $nmday += $weeks * 7;
2469 $pmday -= $weeks * 7;
2470 } elsif ( $freq =~ /^(\d+)d$/ ) {
2474 } elsif ( $freq =~ /^(\d+)h$/ ) {
2479 return { 'error' => "unparsable frequency: ". $freq };
2482 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2483 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2487 'svcnum' => $p->{svcnum},
2488 'beginning' => $p->{beginning},
2489 'ending' => $p->{ending},
2490 'inbound' => $p->{inbound},
2491 'previous' => ($previous > $start) ? $previous : $start,
2492 'next' => ($next < $end) ? $next : $end,
2493 'header' => $header,
2501 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2502 return { 'error' => $session } if $context eq 'error';
2504 my $search = { 'custnum' => $custnum };
2505 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2506 my $cust_main = qsearchs('cust_main', $search )
2507 or return { 'error' => "unknown custnum $custnum" };
2509 my $status = $cust_main->status;
2511 my %order_pkg_options = ();
2512 if ( $p->{locationnum} > 0 ) {
2513 $order_pkg_options{locationnum} = delete($p->{locationnum});
2514 } elsif ( $p->{address1} ) {
2515 $order_pkg_options{'cust_location'} = new FS::cust_location {
2516 map { $_ => $p->{$_} }
2517 qw( address1 address2 city county state zip country )
2521 #false laziness w/ClientAPI/Signup.pm
2523 my $cust_pkg = new FS::cust_pkg ( {
2524 'custnum' => $custnum,
2525 'pkgpart' => $p->{'pkgpart'},
2526 'quantity' => $p->{'quantity'} || 1,
2528 my $error = $cust_pkg->check;
2529 return { 'error' => $error } if $error;
2532 unless ( $p->{'svcpart'} eq 'none' ) {
2536 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2538 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2539 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2540 $svcdb = $part_svc->svcdb;
2542 $svcdb = 'svc_acct';
2544 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2547 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2548 'svc_domain' => [ qw( domain ) ],
2549 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2550 'svc_external' => [ qw( id title ) ],
2551 'svc_pbx' => [ qw( id title ) ],
2554 my $svc_x = "FS::$svcdb"->new( {
2555 'svcpart' => $svcpart,
2556 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2559 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2562 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2563 my $acct_snarf = new FS::acct_snarf ( {
2564 'machine' => $p->{"snarf_machine$snarfnum"},
2565 'protocol' => $p->{"snarf_protocol$snarfnum"},
2566 'username' => $p->{"snarf_username$snarfnum"},
2567 '_password' => $p->{"snarf_password$snarfnum"},
2570 push @acct_snarf, $acct_snarf;
2572 $svc_x->child_objects( \@acct_snarf );
2575 my $y = $svc_x->setdefault; # arguably should be in new method
2576 return { 'error' => $y } if $y && !ref($y);
2578 $error = $svc_x->check;
2579 return { 'error' => $error } if $error;
2585 $error = $cust_main->order_pkg(
2586 'cust_pkg' => $cust_pkg,
2591 return { 'error' => $error } if $error;
2593 my $conf = new FS::Conf;
2594 if ( $conf->exists('signup_server-realtime') ) {
2596 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2599 $cust_pkg->cancel('quiet'=>1);
2602 $cust_pkg->reexport;
2606 $cust_pkg->reexport;
2609 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2611 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2618 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2619 return { 'error' => $session } if $context eq 'error';
2621 my $conf = new FS::Conf;
2622 my $immutable = $conf->exists('selfservice_immutable-package');
2623 return { 'error' => "Package modification disabled" } if $immutable;
2625 my $search = { 'custnum' => $custnum };
2626 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2627 my $cust_main = qsearchs('cust_main', $search )
2628 or return { 'error' => "unknown custnum $custnum" };
2630 my $status = $cust_main->status;
2631 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2632 or return { 'error' => "unknown package $p->{pkgnum}" };
2634 #if someone does need self-service package change of suspended packages,
2635 # figure out how to be more discriminating
2636 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2637 if $cust_pkg->status eq 'suspended';
2639 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2640 'quantity' => $p->{'quantity'} || 1,
2643 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2644 or return { 'error' => "unknown package $p->{pkgpart}" };
2646 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2647 unless ref($err_or_cust_pkg);
2650 if ( $conf->exists('signup_server-realtime') ) {
2652 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2655 $err_or_cust_pkg->suspend;
2658 $err_or_cust_pkg->reexport;
2662 $err_or_cust_pkg->reexport;
2665 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2669 sub order_recharge {
2672 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2673 return { 'error' => $session } if $context eq 'error';
2675 my $search = { 'custnum' => $custnum };
2676 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2677 my $cust_main = qsearchs('cust_main', $search )
2678 or return { 'error' => "unknown custnum $custnum" };
2680 my $status = $cust_main->status;
2681 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2682 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2684 my $svc_x = $cust_svc->svc_x;
2685 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2688 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2689 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2690 recharge_totalbytes );
2691 my $amount = $part_pkg->option('recharge_amount', 1);
2693 my ($l, $v, $d) = $cust_svc->label; # blah
2694 my $pkg = "Recharge $v";
2696 my $bill_error = $cust_main->charge($amount, $pkg,
2697 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2698 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2699 $part_pkg->taxclass); #meh
2701 my $conf = new FS::Conf;
2702 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2704 $bill_error = _do_bop_realtime( $cust_main, $status );
2709 my $error = $svc_x->recharge (\%vhash);
2710 return { 'error' => $error } if $error;
2714 my $error = $bill_error;
2715 $error ||= $svc_x->recharge (\%vhash);
2716 return { 'error' => $error } if $error;
2719 return { error => '', svc => $cust_svc->part_svc->svc };
2723 sub _do_bop_realtime {
2724 my ($cust_main, $status, %opt) = @_;
2726 my $old_balance = $cust_main->balance;
2729 my $bill_error = $cust_main->bill(
2730 'return_bill' => \@cust_bill,
2733 $bill_error ||= $cust_main->apply_payments_and_credits;
2735 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2736 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2738 if ( $cust_main->balance > $old_balance
2739 && $cust_main->balance > 0
2740 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2741 || $status eq 'suspended'
2745 unless ( $opt{'no_invoice_void'} ) {
2747 #this used to apply a credit, but now we can void invoices...
2748 foreach my $cust_bill (@cust_bill) {
2749 my $voiderror = $cust_bill->void('automatic payment failed');
2750 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2755 return { 'error' => '_decline', 'bill_error' => $bill_error };
2758 if ( $opt{'collect'} ) {
2759 my $collect_error = $cust_main->collect();
2760 return { 'error' => '_decline', 'bill_error' => $collect_error }
2761 if $collect_error; #?
2770 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2771 return { 'error' => $session } if $context eq 'error';
2773 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2774 or return { 'error' => "unknown custnum $custnum" };
2776 my @cust_pkg = sort { $a->bill <=> $b->bill }
2777 grep { $_->part_pkg->freq ne '0' }
2778 $cust_main->ncancelled_pkgs;
2780 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2782 my $total = $cust_main->balance;
2785 my $bill = $_->bill;
2786 $total += $_->part_pkg->base_recur($_, \$bill);
2787 my $renew_date = $_->part_pkg->add_freq($_->bill);
2789 'pkgnum' => $_->pkgnum,
2790 'amount' => sprintf('%.2f', $total),
2791 'bill_date' => $_->bill,
2792 'bill_date_pretty' => time2str('%x', $_->bill),
2793 'renew_date' => $renew_date,
2794 'renew_date_pretty' => time2str('%x', $renew_date),
2795 'expire_date' => $_->expire,
2796 'expire_date_pretty' => time2str('%x', $_->expire),
2801 return { 'dates' => \@array };
2805 sub payment_info_renew_info {
2807 my $renew_info = renew_info($p);
2808 my $payment_info = payment_info($p);
2809 return { %$renew_info,
2817 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2818 return { 'error' => $session } if $context eq 'error';
2820 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2821 or return { 'error' => "unknown custnum $custnum" };
2823 my $date = $p->{'date'};
2827 #freeside-daily -n -d $date fs_daily $custnum
2828 $cust_main->bill_and_collect( 'time' => $date,
2829 'invoice_time' => $now,
2830 'actual_time' => $now,
2831 'check_freq' => '1d',
2834 return { 'error' => '' };
2840 my $session = _cache->get($p->{'session_id'})
2841 or return { 'error' => "Can't resume session" }; #better error message
2843 my $custnum = $session->{'custnum'};
2845 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2846 or return { 'error' => "unknown custnum $custnum" };
2848 my $conf = new FS::Conf;
2850 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2851 or return { 'error' => 'Permission denied' };
2853 my $pkgnum = $p->{'pkgnum'};
2855 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2856 'pkgnum' => $pkgnum, } )
2857 or return { 'error' => "unknown pkgnum $pkgnum" };
2859 my $error = $cust_pkg->suspend(reason => $reasonnum);
2860 return { 'error' => $error };
2866 my $session = _cache->get($p->{'session_id'})
2867 or return { 'error' => "Can't resume session" }; #better error message
2869 my $custnum = $session->{'custnum'};
2870 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2871 or return { 'error' => "unknown custnum $custnum" };
2873 my $pkgnum = $p->{'pkgnum'};
2874 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2875 'pkgnum' => $pkgnum, } )
2876 or return { 'error' => "unknown pkgnum $pkgnum" };
2878 my $error = $cust_pkg->cancel( 'quiet' => 1,
2879 'date' => $p->{'date'},
2881 return { 'error' => $error };
2884 sub provision_phone {
2887 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2889 #editing an existing phone number
2890 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2891 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2892 return { 'error' => $session } if $context eq 'error';
2894 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2895 return { 'error' => 'service not found' } unless $svc_phone;
2896 return { 'error' => 'invalid svcnum' }
2897 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2899 $svc_phone->email($p->{'email'})
2900 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2901 $svc_phone->forwarddst($p->{'forwarddst'})
2902 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2903 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2904 return { 'error' => $svc_phone->replace };
2908 unless ( $p->{'lnp'} ) {
2909 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2910 $p->{'lnp_status'} = "portingin";
2911 return _provision( 'FS::svc_phone',
2912 [qw(lnp_desired_due_date lnp_other_provider
2913 lnp_other_provider_account phonenum countrycode lnp_status)],
2914 [qw(phonenum countrycode)],
2920 # single DID order (the usual case)
2921 unless (scalar(@bulkdid)) {
2922 return _provision( 'FS::svc_phone',
2923 [qw(phonenum countrycode)],
2924 [qw(phonenum countrycode)],
2930 # bulk DID order case
2932 foreach my $did ( @bulkdid ) {
2933 $did =~ s/[^0-9]//g;
2934 $error = _provision( 'FS::svc_phone',
2935 [qw(phonenum countrycode)],
2936 [qw(phonenum countrycode)],
2938 'pkgnum' => $p->{'pkgnum'},
2939 'svcpart' => $p->{'svcpart'},
2941 'countrycode' => $p->{'countrycode'},
2942 'session_id' => $p->{'session_id'},
2945 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2947 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2952 warn "provision_pbx called\n"
2955 warn "provision_pbx calling _provision\n"
2957 _provision( 'FS::svc_pbx',
2958 [qw(id title max_extensions max_simultaneous ip_addr)],
2959 [qw(id title max_extensions max_simultaneous ip_addr)],
2965 sub provision_acct {
2967 warn "provision_acct called\n"
2970 return { 'error' => gettext('passwords_dont_match') }
2971 if $p->{'_password'} ne $p->{'_password2'};
2972 return { 'error' => gettext('empty_password') }
2973 unless length($p->{'_password'});
2975 if ($p->{'domsvc'}) {
2976 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2977 qw ( svcpart pkgnum ) );
2978 return { 'error' => gettext('invalid_domain') }
2979 unless ($domains{$p->{'domsvc'}});
2982 warn "provision_acct calling _provision\n"
2984 _provision( 'FS::svc_acct',
2985 [qw(username _password domsvc)],
2986 [qw(username _password domsvc)],
2992 sub provision_external {
2994 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2995 _provision( 'FS::svc_external',
3003 sub provision_forward {
3005 _provision( 'FS::svc_forward',
3006 ['srcsvc','src','dstsvc','dst'],
3013 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
3014 warn "_provision called for $class\n"
3017 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3018 return { 'error' => $session } if $context eq 'error';
3020 my $search = { 'custnum' => $custnum };
3021 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3022 my $cust_main = qsearchs('cust_main', $search )
3023 or return { 'error' => "unknown custnum $custnum" };
3025 my $pkgnum = $p->{'pkgnum'};
3027 warn "searching for custnum $custnum pkgnum $pkgnum\n"
3029 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3030 'pkgnum' => $pkgnum,
3032 or return { 'error' => "unknown pkgnum $pkgnum" };
3034 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3036 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3037 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3039 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3040 if $class ne 'FS::'. $part_svc->svcdb;
3042 warn "creating $class record\n"
3044 my $svc_x = $class->new( {
3045 'pkgnum' => $p->{'pkgnum'},
3046 'svcpart' => $p->{'svcpart'},
3047 map { $_ => $p->{$_} } @$fields
3050 my %insert_args = ();
3051 #i shouldn't be a special case here (pass an option or something)
3052 if ( $class eq 'FS::svc_phone'
3053 && grep length($p->{$_}), @location_editable_fields
3056 $insert_args{'cust_location'} = new FS::cust_location {
3057 map { $_ => $p->{$_} } @location_editable_fields
3061 warn "inserting $class record\n"
3063 my $error = $svc_x->insert(%insert_args);
3066 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3068 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3071 my $return = { 'svc' => $part_svc->svc,
3073 map { $_ => $svc_x->get($_) } @$return_fields
3075 warn "_provision returning ". Dumper($return). "\n"
3084 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3085 return { 'error' => $session } if $context eq 'error';
3087 my $search = { 'custnum' => $custnum };
3088 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3089 my $cust_main = qsearchs('cust_main', $search )
3090 or return { 'error' => "unknown custnum $custnum" };
3092 my $pkgnum = $p->{'pkgnum'};
3094 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3095 'pkgnum' => $pkgnum,
3097 or return { 'error' => "unknown pkgnum $pkgnum" };
3099 my $svcpart = $p->{'svcpart'};
3101 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3102 'svcpart' => $svcpart, } )
3103 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3104 my $part_svc = $pkg_svc->part_svc;
3106 my $conf = new FS::Conf;
3109 'svc' => $part_svc->svc,
3110 'svcdb' => $part_svc->svcdb,
3111 'pkgnum' => $pkgnum,
3112 'svcpart' => $svcpart,
3113 'custnum' => $custnum,
3115 'security_phrase' => 0, #XXX !
3116 'svc_acct_pop' => [], #XXX !
3118 'init_popstate' => '',
3123 small_custview( $cust_main, $conf->config('countrydefault') ),
3127 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3128 && $ret->{'svcdb'} eq 'svc_phone') {
3129 $ret->{'svcnum'} = $p->{'svcnum'};
3130 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3131 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3132 $ret->{'email'} = $svc_phone->email;
3133 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3137 if ($ret->{'svcdb'} eq 'svc_forward') {
3138 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3144 sub unprovision_svc {
3147 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3148 return { 'error' => $session } if $context eq 'error';
3150 my $search = { 'custnum' => $custnum };
3151 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3152 my $cust_main = qsearchs('cust_main', $search )
3153 or return { 'error' => "unknown custnum $custnum" };
3155 my $svcnum = $p->{'svcnum'};
3157 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3158 or return { 'error' => "unknown svcnum $svcnum" };
3160 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3161 unless $cust_svc->cust_pkg->custnum == $custnum;
3163 my $conf = new FS::Conf;
3165 return { 'svc' => $cust_svc->part_svc->svc,
3166 'error' => $cust_svc->cancel,
3168 small_custview( $cust_main, $conf->config('countrydefault') ),
3173 sub myaccount_passwd {
3175 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3176 return { 'error' => $session } if $context eq 'error';
3178 return { 'error' => "New passwords don't match." }
3179 if $p->{'new_password'} ne $p->{'new_password2'};
3181 return { 'error' => 'Enter new password' }
3182 unless length($p->{'new_password'});
3184 #my $search = { 'custnum' => $custnum };
3185 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3186 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3187 my $search = " AND custnum = $1";
3188 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3190 my $svc_acct = qsearchs( {
3191 'table' => 'svc_acct',
3192 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3193 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3194 'LEFT JOIN cust_main USING ( custnum ) ',
3195 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3196 'extra_sql' => $search, #important
3198 or return { 'error' => "Service not found" };
3202 my $conf = new FS::Conf;
3204 return { 'error' => 'Incorrect current password.' }
3205 if ( exists($p->{'old_password'})
3206 || $conf->exists('selfservice-password_change_oldpass')
3208 && ! $svc_acct->check_password($p->{'old_password'});
3210 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3211 || $svc_acct->set_password($p->{'new_password'})
3212 || $svc_acct->replace();
3214 #regular pw change in self-service should change contact pw too, otherwise its
3215 #way too confusing. hell its confusing they're separate at all, but alas.
3216 #need to support the "ISP provides email that's used as a contact email" case
3218 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3219 if ( $contact && $contact->custnum == $custnum ) {
3220 #svc_acct was successful but this one returns an error? "shouldn't happen"
3221 #don't recheck is_password_allowed here; if the svc_acct password was
3222 #legal, that's good enough
3223 $error ||= $contact->change_password($p->{'new_password'});
3226 my($label, $value) = $svc_acct->cust_svc->label;
3228 return { 'error' => $error,
3238 my $info = skin_info($p);
3240 my $conf = new FS::Conf;
3241 my $verification = $conf->config('selfservice-password_reset_verification')
3242 or return { %$info, 'error' => 'Password resets disabled' };
3247 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3249 $contact = FS::contact->by_selfservice_email($p->{'email'});
3251 $cust_main = $contact->cust_main if $contact;
3253 #also look for an svc_acct, otherwise it would be super confusing
3255 my($username, $domain) = split('@', $p->{'email'});
3256 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3257 if ( $svc_domain ) {
3258 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3259 'domsvc' => $svc_domain->svcnum }
3262 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3263 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3265 #precaution: don't change svc_acct password not part of the same
3266 # customer as contact
3267 $svc_acct = '' if ! $cust_pkg
3268 || $cust_pkg->custnum != $cust_main->custnum;
3273 return { %$info, 'error' => 'Email address not found' }
3274 unless $contact || $svc_acct;
3276 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3278 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3279 or return { %$info, 'error' => 'Account not found' };
3281 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3282 'domsvc' => $svc_domain->svcnum }
3284 or return { %$info, 'error' => 'Account not found' };
3286 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3287 or return { %$info, 'error' => 'Account not found' };
3289 $cust_main = $cust_pkg->cust_main;
3294 'email' => sub { 1; },
3296 my( $p, $cust_main ) = @_;
3297 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3298 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3301 my( $p, $cust_main ) = @_;
3302 my $cust_pay = qsearchs({
3303 'table' => 'cust_pay',
3304 'hashref' => { 'custnum' => $cust_main->custnum },
3305 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3309 $p->{'amount'} == $cust_pay->paid;
3312 my( $p, $cust_main ) = @_;
3313 $p->{'zip'} eq $cust_main->zip
3314 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3318 foreach my $verify ( split(',', $verification) ) {
3320 &{ $verify{$verify} }( $p, $cust_main )
3321 or return { %$info, 'error' => 'Account not found' };
3325 #okay, we're verified
3329 my $error = $contact->send_reset_email(
3330 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3334 return { %$info, 'error' => $error }; #????
3337 } elsif ( $svc_acct ) {
3339 #create a unique session
3341 my $reset_session = {
3342 'svcnum' => $svc_acct->svcnum,
3343 'agentnum' => $svc_acct->cust_main->agentnum,
3346 my $timeout = '1 hour'; #?
3348 my $reset_session_id;
3350 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3351 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3354 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3358 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3359 $cust_main->agentnum);
3360 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3361 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3363 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3364 my $error = $msg_template->send( 'cust_main' => $cust_main,
3365 'object' => $svc_acct,
3366 'substitutions' => {
3367 'session_id' => $reset_session_id,
3371 return { %$info, 'error' => $error }; #????
3376 return { %$info, 'error' => '' };
3379 sub check_reset_passwd {
3382 my $conf = new FS::Conf;
3383 my $verification = $conf->config('selfservice-password_reset_verification')
3384 or return { 'error' => 'Password resets disabled' };
3386 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3387 or return { 'error' => "Can't resume session" }; #better error message
3389 if ( $reset_session->{'svcnum'} ) {
3391 my $svcnum = $reset_session->{'svcnum'};
3393 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3394 or return { 'error' => "Service not found" };
3396 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3397 my $info = skin_info($p);
3401 'session_id' => $p->{'session_id'},
3402 'username' => $svc_acct->username,
3405 } elsif ( $reset_session->{'contactnum'} ) {
3407 my $contactnum = $reset_session->{'contactnum'};
3409 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3410 or return { 'error' => "Contact not found" };
3412 my @contact_email = $contact->contact_email;
3413 return { 'error' => 'No contact email' } unless @contact_email;
3415 $p->{'agentnum'} = $contact->cust_main->agentnum;
3416 my $info = skin_info($p);
3420 'session_id' => $p->{'session_id'},
3421 'email' => $contact_email[0]->email, #the first?
3426 return { 'error' => 'No svcnum or contactnum in session' }; #??
3432 sub process_reset_passwd {
3435 my $conf = new FS::Conf;
3436 my $verification = $conf->config('selfservice-password_reset_verification')
3437 or return { 'error' => 'Password resets disabled' };
3439 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3440 or return { 'error' => "Can't resume session" }; #better error message
3445 if ( $reset_session->{'svcnum'} ) {
3447 my $svcnum = $reset_session->{'svcnum'};
3449 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3450 or return { 'error' => "Service not found" };
3452 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3453 $info ||= skin_info($p);
3458 if ( $reset_session->{'contactnum'} ) {
3460 my $contactnum = $reset_session->{'contactnum'};
3462 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3463 or return { 'error' => "Contact not found" };
3465 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3466 $info ||= skin_info($p);
3470 return { %$info, 'error' => "New passwords don't match." }
3471 if $p->{'new_password'} ne $p->{'new_password2'};
3473 return { %$info, 'error' => 'Enter new password' }
3474 unless length($p->{'new_password'});
3478 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3479 || $svc_acct->set_password($p->{'new_password'})
3480 || $svc_acct->replace();
3482 return { %$info, 'error' => $error } if $error;
3484 #my($label, $value) = $svc_acct->cust_svc->label;
3485 #return { 'error' => $error,
3486 # #'label' => $label,
3487 # #'value' => $value,
3494 my $error = $contact->is_password_allowed($p->{'new_password'})
3495 || $contact->change_password($p->{'new_password'});
3497 return { %$info, 'error' => $error }; # if $error;
3501 #password changed ,so remove session, don't want it reused
3502 _cache->remove($p->{'session_id'});
3504 return { %$info, 'error' => '' };
3508 sub validate_passwd {
3512 %result = ( 'fieldid' => $p->{'fieldid'} )
3513 if $p->{'fieldid'} =~ /^\w+$/;
3515 return { %result, 'password_invalid' => 'Enter new password' }
3516 unless length($p->{'check_password'});
3519 if ($p->{'svcnum'}) {
3520 # false laziness with myaccount_passwd
3521 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3522 return { %result, 'error' => $session } if $context eq 'error';
3524 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3525 my $search = " AND custnum = $1";
3526 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3528 $svc_acct = qsearchs( {
3529 'table' => 'svc_acct',
3530 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3531 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3532 'LEFT JOIN cust_main USING ( custnum ) ',
3533 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3534 'extra_sql' => $search, #important
3536 or return { %result, 'error' => "Service not found" };
3537 # end false laziness
3540 unless ($svc_acct) {
3541 my $conf = new FS::Conf;
3542 my $agentnum = $p->{'agentnum'};
3543 return { %result, 'password_valid' => 1 }
3544 if $conf->config_bool('password-insecure', $p->{'agentnum'});
3547 $svc_acct ||= new FS::svc_acct {};
3549 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3550 return { %result, 'password_invalid' => $error } if $error;
3551 return { %result, 'password_valid' => 1 };
3556 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3557 return { 'error' => $session } if $context eq 'error';
3560 if ( $session->{'pkgnum'} ) {
3562 #tickets for specific service with pkg-balances on
3563 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3564 'pkgnum' => $session->{'pkgnum'} })
3565 or return { 'error' => 'unknown package' };
3566 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3567 push @tickets, $cust_svc->tickets( $p->{status} );
3572 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3573 or return { 'error' => "unknown custnum $custnum" };
3575 @tickets = $cust_main->tickets( $p->{status} );
3578 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3579 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3580 my $conf = new FS::Conf;
3581 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3585 ($a->{'_selfservice_priority'} eq '') <=>
3586 ($b->{'_selfservice_priority'} eq '')
3589 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3595 +{ tickets => \@tickets };
3602 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3603 return { 'error' => $session } if $context eq 'error';
3605 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3606 FS::TicketSystem->init();
3608 my $conf = new FS::Conf;
3609 my $queue = $p->{'queue'}
3610 || $conf->config('ticket_system-selfservice_queueid')
3611 || $conf->config('ticket_system-default_queueid');
3613 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3614 my $err_or_ticket = FS::TicketSystem->create_ticket(
3615 '', #create RT session based on FS CurrentUser (fs_selfservice)
3617 'custnum' => $custnum,
3618 'svcnum' => $session->{'svcnum'},
3619 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3622 if ( ref($err_or_ticket) ) {
3623 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3625 return { 'error' => '',
3626 'ticket_id' => $err_or_ticket->id,
3629 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3631 return { 'error' => $err_or_ticket };
3639 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3640 return { 'error' => $session } if $context eq 'error';
3642 return { error => 'requested format not implemented' }
3643 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3645 my $conf = new FS::Conf;
3646 my $age_threshold = 0;
3647 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3648 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3650 my $search = { 'custnum' => $custnum };
3651 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3652 my $cust_main = qsearchs('cust_main', $search )
3653 or return { 'error' => "unknown custnum $custnum" };
3655 # does it make more sense to just run one sql query for this instead of all the
3656 # insanity below? would increase performance greately for large data sets?
3658 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3659 my @part_svc = $cust_pkg->part_svc;
3660 foreach my $part_svc ( @part_svc ) {
3661 if($part_svc->svcdb eq 'svc_phone'){
3662 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3663 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3664 push @svc_phone, $cust_pkg_svc->svc_x
3665 if $cust_pkg_svc->date_inserted >= $age_threshold;
3673 my($xls_r,$xls_c) = (0,0);
3676 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3677 if($p->{'format'} eq 'csv') {
3678 $csv = new Text::CSV_XS { 'always_quote' => 1,
3681 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3682 $content .= $csv->string;
3684 elsif($p->{'format'} eq 'xls') {
3685 my $XLS1 = new IO::Scalar \$content;
3686 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3687 or return { 'error' => "Error opening .xls file: $!" };
3688 $xls = $xls_workbook->add_worksheet('DIDs');
3689 foreach ( @fields ) {
3690 $xls->write(0,$xls_c++,$_);
3695 foreach my $svc_phone ( @svc_phone ) {
3696 my @cols = map { $svc_phone->$_ } @fields;
3697 if($p->{'format'} eq 'csv') {
3698 return { 'error' => 'Unable to create CSV' }
3699 unless $csv->combine(@cols);
3700 $content .= $csv->string;
3702 elsif($p->{'format'} eq 'xls') {
3705 $xls->write($xls_r,$xls_c++,$_);
3711 $xls_workbook->close() if $p->{'format'} eq 'xls';
3713 { content => $content, format => $p->{'format'}, };
3718 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3719 return { 'error' => $session } if $context eq 'error';
3721 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3722 # FS::TicketSystem->init();
3723 # return { 'error' => 'get_ticket configuration error' }
3724 # if $FS::TicketSystem::system ne 'RT_Internal';
3726 # check existence and ownership as part of this
3727 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3728 my $rt_session = FS::TicketSystem->session('');
3729 my $Ticket = FS::TicketSystem->get_ticket_object(
3731 ticket_id => $p->{'ticket_id'},
3734 return { 'error' => 'ticket not found' } if !$Ticket;
3736 if ( length( $p->{'subject'} || '' ) ) {
3738 if ( $p->{'subject'} ne $Ticket->Subject ) {
3739 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3740 return { 'error' => "unable to set subject: $msg" } if !$val;
3744 if(length($p->{'reply'})) {
3745 my @err_or_res = FS::TicketSystem->correspond_ticket(
3747 'ticket_id' => $p->{'ticket_id'},
3748 'content' => $p->{'reply'},
3751 return { 'error' => 'unable to reply to ticket' }
3752 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3755 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3756 my $err_or_ticket = FS::TicketSystem->get_ticket(
3758 'ticket_id' => $p->{'ticket_id'},
3761 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3762 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3764 return { 'error' => $err_or_ticket };
3767 my @custs = @{$err_or_ticket->{'custs'}};
3768 my @txns = @{$err_or_ticket->{'txns'}};
3771 # superseded by check in get_ticket_object
3772 #return { 'error' => 'invalid ticket requested' }
3773 #unless grep($_ eq $custnum, @custs);
3775 foreach my $txn ( @txns ) {
3776 push @filtered_txns, $txn
3777 if ($txn->{'type'} eq 'EmailRecord'
3778 || $txn->{'type'} eq 'Correspond'
3779 || $txn->{'type'} eq 'Create');
3782 warn "$me get_ticket: successful: \n"
3784 return { 'error' => '',
3785 'transactions' => \@filtered_txns,
3786 'ticket_fields' => $err_or_ticket->{'fields'},
3787 'ticket_id' => $p->{'ticket_id'},
3791 sub adjust_ticket_priority {
3793 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3794 return { 'error' => $session } if $context eq 'error';
3796 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3797 # FS::TicketSystem->init;
3798 my $ss_priority = FS::TicketSystem->selfservice_priority;
3800 return { 'error' => 'adjust_ticket_priority configuration error' }
3801 if $FS::TicketSystem::system ne 'RT_Internal'
3804 my $values = $p->{'values'}; #hashref, id => priority value
3807 foreach my $id (keys %$values) {
3808 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3809 my $Ticket = FS::TicketSystem->get_ticket_object('',
3811 'custnum' => $custnum,
3814 $ticket_error{$id} = 'ticket not found';
3818 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3819 # We're not going to implement it for RT_External.
3820 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3821 my $new_value = $values->{$id};
3822 next if $old_value eq $new_value;
3824 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3826 # AddCustomFieldValue works fine (replacing any existing value) if it's
3827 # a single-valued custom field, which it should be. If it's not, you're
3828 # doing something wrong.
3830 if ( length($new_value) ) {
3831 ($val, $msg) = $Ticket->AddCustomFieldValue(
3832 Field => $ss_priority,
3833 Value => $new_value,
3837 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3838 Field => $ss_priority,
3839 Value => $old_value,
3843 $ticket_error{$id} = $msg if !$val;
3844 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3846 return { 'error' => '',
3847 'ticket_error' => \%ticket_error,
3848 %{ customer_info($p) } # send updated customer info back
3854 sub _custoragent_session_custnum {
3857 my($context, $session, $custnum);
3858 if ( $p->{'session_id'} ) {
3860 $context = 'customer';
3861 $session = _cache->get($p->{'session_id'})
3862 or return ( 'error' => "Can't resume session" ); #better error message
3863 $custnum = $session->{'custnum'};
3865 } elsif ( $p->{'agent_session_id'} ) {
3868 my $agent_cache = new FS::ClientAPI_SessionCache( {
3869 'namespace' => 'FS::ClientAPI::Agent',
3871 $session = $agent_cache->get($p->{'agent_session_id'})
3872 or return ( 'error' => "Can't resume session" ); #better error message
3873 $custnum = $p->{'custnum'};
3877 return ( 'error' => "Can't resume session" ); #better error message
3880 ($context, $session, $custnum);