1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = sha512_hex(time(). {}. rand(). $$)
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
402 'custnum' => $custnum,
403 'access_pkgnum' => $session->{'pkgnum'},
404 'access_svcnum' => $session->{'svcnum'},
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
416 my $conf = new FS::Conf;
417 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
419 # if ( $FS::TicketSystem::system ) {
420 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
421 # FS::TicketSystem->init();
424 if ( $custnum ) { #customer record
426 %return = ( %return, %{ customer_info_short($p) } );
428 #redundant with customer_info_short, but we need it for several things below
429 my $search = { 'custnum' => $custnum };
430 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
431 my $cust_main = qsearchs('cust_main', $search )
432 or return { 'error' => "unknown custnum $custnum" };
434 my $list_tickets = list_tickets($p);
435 $return{'tickets'} = $list_tickets->{'tickets'};
437 if ( $session->{'pkgnum'} ) {
438 #XXX open invoices in the pkg-balances case
442 invnum => $_->invnum,
443 date => time2str("%b %o, %Y", $_->_date),
446 } $cust_main->open_cust_bill;
447 $return{open_invoices} = \@open;
449 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
450 my $sth = dbh->prepare($sql) or die dbh->errstr;
451 $sth->execute($custnum) or die $sth->errstr;
452 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
453 $return{'last_invoice_date_pretty'} =
454 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
457 #customer_info_short always has nobalance on..
458 $return{small_custview} =
459 small_custview( $cust_main,
460 $return{countrydefault},
461 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
464 $return{has_ship_address} = $cust_main->has_ship_address;
465 $return{status} = $cust_main->status;
466 $return{statuscolor} = $cust_main->statuscolor;
468 # compatibility: some places in selfservice use this to determine
469 # if there's a ship address
470 if ( $return{has_ship_address} ) {
471 $return{ship_last} = $cust_main->last;
472 $return{ship_first} = $cust_main->first;
475 if (scalar($conf->config('support_packages'))) {
476 my @support_services = ();
477 foreach ($cust_main->support_services) {
478 my $seconds = $_->svc_x->seconds || 0;
479 my $time_remaining = (($seconds < 0) ? '-' : '' ).
480 int(abs($seconds)/3600)."h".
481 sprintf("%02d",(abs($seconds)%3600)/60)."m";
482 my $cust_pkg = $_->cust_pkg;
485 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
486 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
487 push @support_services, { svcnum => $_->svcnum,
488 time => $time_remaining,
493 $return{support_services} = \@support_services;
496 if ( $conf->config('prepayment_discounts-credit_type') ) {
498 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
501 } elsif ( $session->{'svcnum'} ) { #no customer record
503 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
504 or die "unknown svcnum";
505 $return{name} = $svc_acct->email;
509 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
513 return { 'error' => '',
514 'custnum' => $custnum,
520 sub customer_info_short {
523 my($context, $session, $custnum) = _custoragent_session_custnum($p);
524 return { 'error' => $session } if $context eq 'error';
528 my $conf = new FS::Conf;
530 if ( $custnum ) { #customer record
532 my $search = { 'custnum' => $custnum };
533 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
534 my $cust_main = qsearchs('cust_main', $search )
535 or return { 'error' => "unknown custnum $custnum" };
537 $return{display_custnum} = $cust_main->display_custnum;
539 if ( $session->{'pkgnum'} ) {
540 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
541 #next_bill_date from cust_pkg?
543 $return{balance} = $cust_main->balance;
544 $return{next_bill_date} = $cust_main->next_bill_date;
545 $return{next_bill_date_pretty} =
546 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
550 $return{countrydefault} = scalar($conf->config('countrydefault'));
552 $return{small_custview} =
553 small_custview( $cust_main,
554 $return{countrydefault},
558 $return{first} = $cust_main->first;
559 $return{'last'} = $cust_main->get('last');
560 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
562 $return{payby} = $cust_main->payby;
564 #none of these are terribly expensive if we want 'em...
565 for (@cust_main_editable_fields) {
566 $return{$_} = $cust_main->get($_);
568 #maybe a little more expensive, but it should be cached by now
569 for (@location_editable_fields) {
570 $return{$_} = $cust_main->bill_location->get($_)
571 if $cust_main->bill_locationnum;
572 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
573 if $cust_main->ship_locationnum;
576 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
577 $return{payinfo} = $cust_main->paymask;
578 @return{'month', 'year'} = $cust_main->paydate_monthyear;
581 my @invoicing_list = $cust_main->invoicing_list;
582 $return{'invoicing_list'} =
583 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
584 $return{'postal_invoicing'} =
585 0 < ( grep { $_ eq 'POST' } @invoicing_list );
587 if ( $session->{'svcnum'} ) {
588 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
589 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
590 $return{'svcnum'} = $session->{'svcnum'};
593 } elsif ( $session->{'svcnum'} ) { #no customer record
595 #uuh, not supproted yet... die?
596 return { 'error' => 'customer_info_short not yet supported as agent' };
600 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
604 return { 'error' => '',
605 'custnum' => $custnum,
610 sub billing_history {
613 my($context, $session, $custnum) = _custoragent_session_custnum($p);
614 return { 'error' => $session } if $context eq 'error';
616 return { 'error' => 'No customer' } unless $custnum;
618 my $search = { 'custnum' => $custnum };
619 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
620 my $cust_main = qsearchs('cust_main', $search )
621 or return { 'error' => "unknown custnum $custnum" };
625 if ( $session->{'pkgnum'} ) {
626 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
627 #next_bill_date from cust_pkg?
628 return { 'error' => 'No history for package' };
631 $return{balance} = $cust_main->balance;
632 $return{next_bill_date} = $cust_main->next_bill_date;
633 $return{next_bill_date_pretty} =
634 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
639 my $conf = new FS::Conf;
641 if ( $conf->exists('selfservice-billing_history-line_items') ) {
643 foreach my $cust_bill ( $cust_main->cust_bill ) {
646 'type' => 'Line item',
647 'description' => $_->desc( $cust_main->locale ).
648 ( $_->sdate && $_->edate
649 ? ' '. time2str('%d-%b-%Y', $_->sdate).
650 ' To '. time2str('%d-%b-%Y', $_->edate)
653 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
654 'date' => $cust_bill->_date,
655 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
657 foreach $cust_bill->cust_bill_pkg;
665 'description' => 'Invoice #'. $_->display_invnum,
666 'amount' => sprintf('%.2f', $_->charged ),
668 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
670 foreach $cust_main->cust_bill;
676 'description' => 'Payment', #XXX type
677 'amount' => sprintf('%.2f', 0 - $_->paid ),
679 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
681 foreach $cust_main->cust_pay;
685 'description' => 'Credit', #more info?
686 'amount' => sprintf('%.2f', 0 -$_->amount ),
688 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
690 foreach $cust_main->cust_credit;
694 'description' => 'Refund', #more info? type, like payment?
695 'amount' => $_->refund,
697 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
699 foreach $cust_main->cust_refund;
701 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
703 $return{'history'} = \@history;
711 my $session = _cache->get($p->{'session_id'})
712 or return { 'error' => "Can't resume session" }; #better error message
714 my $custnum = $session->{'custnum'}
715 or return { 'error' => "no customer record" };
717 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
718 or return { 'error' => "unknown custnum $custnum" };
720 my $new = new FS::cust_main { $cust_main->hash };
722 $new->set( $_ => $p->{$_} )
723 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
725 if ( exists($p->{address1}) ) {
726 my $bill_location = FS::cust_location->new({
727 map { $_ => $p->{$_} } @location_editable_fields
729 # if this is unchanged from before, cust_main::replace will ignore it
730 $new->set('bill_location' => $bill_location);
733 if ( exists($p->{ship_address1}) ) {
734 my $ship_location = FS::cust_location->new({
735 map { $_ => $p->{"ship_$_"} } @location_editable_fields
737 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
738 # Selfservice unfortunately tries to indicate "same as billing
739 # address" by sending all fields empty. Did this ever work?
740 $ship_location = $cust_main->bill_location;
742 $new->set('ship_location' => $ship_location);
744 # but if it hasn't been passed in at all, leave ship_location alone--
745 # DON'T change it to match bill_location.
748 if (exists($p->{'payby'})) {
749 $p->{'payby'} =~ /^([A-Z]{4})$/
750 or return { 'error' => "illegal_payby " . $p->{'payby'} };
754 if ( $payby =~ /^(CARD|DCRD)$/ ) {
756 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
758 if ( $new->payinfo eq $cust_main->paymask ) {
759 $new->payinfo($cust_main->payinfo);
761 $new->payinfo($p->{'payinfo'});
764 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
766 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
769 $p->{'payinfo1'} =~ /^([\dx]+)$/
770 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
772 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
773 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
775 $payinfo = $payinfo1. '@'. $payinfo2;
777 $new->payinfo( ($payinfo eq $cust_main->paymask)
778 ? $cust_main->payinfo
782 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
784 } elsif ( $payby =~ /^(BILL)$/ ) {
786 } elsif ( $payby ) { #notyet ready
787 return { 'error' => "unknown payby $payby" };
791 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
792 #false laziness with httemplate/edit/process/cust_main.cgi
793 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
794 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
796 @invoicing_list = $cust_main->invoicing_list;
799 my $error = $new->replace($cust_main, \@invoicing_list);
800 return { 'error' => $error } if $error;
803 return { 'error' => '' };
808 my $session = _cache->get($p->{'session_id'})
809 or return { 'error' => "Can't resume session" }; #better error message
815 my $conf = new FS::Conf;
816 use vars qw($payment_info); #cache for performance
817 unless ( $payment_info ) {
819 my %states = map { $_->state => 1 }
820 qsearch('cust_main_county', {
821 'country' => $conf->config('countrydefault') || 'US'
824 my %cust_paybys = map { $_ => 1 }
825 map { FS::payby->payby2payment($_) }
826 $conf->config('signup_server-payby');
828 my @cust_paybys = keys %cust_paybys;
832 #list all counties/states/countries
833 'cust_main_county' =>
834 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
836 #shortcut for one-country folks
838 [ sort { $a cmp $b } keys %states ],
840 'card_types' => card_types(),
842 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
843 'require_cvv' => $conf->exists('selfservice-require_cvv'),
845 'paytypes' => [ @FS::cust_main::paytypes ],
847 'paybys' => [ $conf->config('signup_server-payby') ],
848 'cust_paybys' => \@cust_paybys,
850 'stateid_label' => FS::Msgcat::_gettext('stateid'),
851 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
853 'show_ss' => $conf->exists('show_ss'),
854 'show_stateid' => $conf->exists('show_stateid'),
855 'show_paystate' => $conf->exists('show_bankstate'),
857 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
859 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
868 my %return = %$payment_info;
870 my $custnum = $session->{'custnum'};
872 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
873 or return { 'error' => "unknown custnum $custnum" };
875 $return{'hide_payment_fields'} = [
877 my $pg = payment_gateway($cust_main, $_);
878 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
879 } @{ $return{cust_paybys} }
882 $return{balance} = $cust_main->balance; #XXX pkg-balances?
884 $return{payname} = $cust_main->payname
885 || ( $cust_main->first. ' '. $cust_main->get('last') );
887 $return{$_} = $cust_main->bill_location->get($_)
888 for qw(address1 address2 city state zip);
890 $return{payby} = $cust_main->payby;
891 $return{stateid_state} = $cust_main->stateid_state;
893 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
894 $return{card_type} = cardtype($cust_main->payinfo);
895 $return{payinfo} = $cust_main->paymask;
897 @return{'month', 'year'} = $cust_main->paydate_monthyear;
901 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
902 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
903 $return{payinfo1} = $payinfo1;
904 $return{payinfo2} = $payinfo2;
905 $return{paytype} = $cust_main->paytype;
906 $return{paystate} = $cust_main->paystate;
907 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
910 if ( $conf->config('prepayment_discounts-credit_type') ) {
912 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
915 #doubleclick protection
917 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
918 $return{paybatch} = $return{payunique}; #back compat
920 return { 'error' => '',
926 #some false laziness with httemplate/process/payment.cgi - look there for
927 #ACH and CVV support stuff
929 sub validate_payment {
932 my $session = _cache->get($p->{'session_id'})
933 or return { 'error' => "Can't resume session" }; #better error message
935 my $custnum = $session->{'custnum'};
937 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
938 or return { 'error' => "unknown custnum $custnum" };
940 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
941 or return { 'error' => gettext('illegal_amount') };
943 return { error => 'Amount must be greater than 0' } unless $amount > 0;
945 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
946 #changing the hidden form values
947 my $conf = new FS::Conf;
948 my $fee_display = $conf->config('selfservice_process-display') || 'add';
949 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
950 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
951 if ( $fee_display eq 'add'
953 and ! $fee_skip_first || scalar($cust_main->cust_pay)
956 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
957 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
960 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
961 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
962 my $discount_term = $1;
964 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
965 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
968 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
969 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
972 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
973 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
976 $payunique = $paybatch if ! length($payunique) && length($paybatch);
978 $p->{'payby'} ||= 'CARD';
979 $p->{'payby'} =~ /^([A-Z]{4})$/
980 or return { 'error' => "illegal_payby " . $p->{'payby'} };
983 #false laziness w/process/payment.cgi
986 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
988 $p->{'payinfo1'} =~ /^([\dx]+)$/
989 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
991 $p->{'payinfo2'} =~ /^([\dx]+)$/
992 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
994 $payinfo = $payinfo1. '@'. $payinfo2;
996 $payinfo = $cust_main->payinfo
997 if $cust_main->paymask eq $payinfo;
999 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1001 $payinfo = $p->{'payinfo'};
1005 #more intelligent matching will be needed here if you change
1006 #card_masking_method and don't remove existing paymasks
1007 if ( $cust_main->paymask eq $payinfo ) {
1008 $payinfo = $cust_main->payinfo;
1012 $payinfo =~ s/\D//g;
1013 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1014 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1018 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1019 return { 'error' => gettext('unknown_card_type') }
1020 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1022 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1023 if ( cardtype($payinfo) eq 'American Express card' ) {
1024 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1025 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1028 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1029 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1032 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1033 return { 'error' => 'CVV2 is required' };
1037 die "unknown payby $payby";
1040 my %payby2fields = (
1041 'CARD' => [ qw( paystart_month paystart_year payissue payip
1042 address1 address2 city state zip country ) ],
1043 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1047 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1050 'cust_main' => $cust_main, #XXX or just custnum??
1051 'amount' => sprintf('%.2f', $amount),
1053 'payinfo' => $payinfo,
1054 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1055 'card_type' => $card_type,
1056 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1057 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1058 'month' => $p->{'month'},
1059 'year' => $p->{'year'},
1060 'payname' => $payname,
1061 'payunique' => $payunique,
1062 'paybatch' => $paybatch,
1063 'paycvv' => $paycvv,
1064 'payname' => $payname,
1065 'discount_term' => $discount_term,
1066 'pkgnum' => $session->{'pkgnum'},
1067 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1077 my $validate = validate_payment($p);
1078 return $validate if $validate->{'error'};
1080 my $conf = new FS::Conf;
1081 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1082 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1084 +{ map { $_=>$validate->{$_} }
1085 qw( card_type paymask payname paydate_pretty month year amount
1086 address1 address2 city state zip country
1092 sub process_stored_payment {
1095 my $session_id = $p->{'session_id'};
1097 my $payment_info = _cache->get( "payment_$session_id" )
1098 or return { 'error' => "Can't resume session" }; #better error message
1100 do_process_payment($payment_info);
1104 sub process_payment {
1107 my $payment_info = validate_payment($p);
1108 return $payment_info if $payment_info->{'error'};
1110 do_process_payment($payment_info);
1114 sub do_process_payment {
1115 my $validate = shift;
1117 my $cust_main = $validate->{'cust_main'};
1119 my $amount = delete $validate->{'amount'};
1122 my $payby = delete $validate->{'payby'};
1124 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1127 'paynum_ref' => \$paynum,
1130 return { 'error' => $error } if $error;
1132 #no error, so order the fee package if applicable...
1133 my $conf = new FS::Conf;
1134 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1135 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1137 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1139 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1141 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1142 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1145 #and generate an invoice for it now too
1146 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1147 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1152 $cust_main->apply_payments;
1154 if ( $validate->{'save'} ) {
1155 my $new = new FS::cust_main { $cust_main->hash };
1156 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1157 $new->set( $_ => $validate->{$_} )
1158 foreach qw( payname paystart_month paystart_year payissue payip );
1159 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1161 my $bill_location = FS::cust_location->new({
1162 map { $_ => $validate->{$_} }
1163 qw(address1 address2 city state country zip)
1165 $new->set('bill_location' => $bill_location);
1166 # but don't allow the service address to change this way.
1168 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1169 $new->set( $_ => $validate->{$_} )
1170 foreach qw( payname payip paytype paystate
1171 stateid stateid_state );
1172 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1174 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1175 $new->set( 'paydate' => $validate->{'paydate'} );
1176 my $error = $new->replace($cust_main);
1178 #no, this causes customers to process their payments again
1179 #return { 'error' => $error };
1180 #XXX just warn verosely for now so i can figure out how these happen in
1181 # the first place, eventually should redirect them to the "change
1182 #address" page but indicate the payment did process??
1183 delete($validate->{'payinfo'}); #don't want to log this!
1184 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1185 "NEW: ". Dumper($new)."\n".
1186 "OLD: ". Dumper($cust_main)."\n".
1187 "PACKET: ". Dumper($validate)."\n";
1195 my $receipt_html = '';
1197 # currently supported for realtime CC only; send receipt data to SS
1198 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1201 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1204 <TD ALIGN="right">Payment#</TD>
1205 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1209 <TD ALIGN="right">Date</TD>
1211 <TD BGCOLOR="#FFFFFF"><B>! .
1212 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1218 <TD ALIGN="right">Amount</TD>
1219 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1224 <TD ALIGN="right">Payment method</TD>
1225 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1238 'amount' => sprintf('%.2f', $cust_pay->paid),
1239 'date' => $cust_pay->_date,
1240 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1241 'time_pretty' => time2str('%T', $cust_pay->_date),
1242 'auth_num' => $cust_pay->auth,
1243 'order_num' => $cust_pay->order_number,
1244 'receipt_html' => $receipt_html,
1251 'receipt_html' => '',
1258 sub realtime_collect {
1261 my $session = _cache->get($p->{'session_id'})
1262 or return { 'error' => "Can't resume session" }; #better error message
1264 my $custnum = $session->{'custnum'};
1266 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1267 or return { 'error' => "unknown custnum $custnum" };
1270 if ( $p->{'amount'} ) {
1271 $amount = $p->{'amount'};
1273 elsif ( $session->{'pkgnum'} ) {
1274 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1277 $amount = $cust_main->balance;
1280 my $error = $cust_main->realtime_collect(
1281 'method' => $p->{'method'},
1282 'amount' => $amount,
1283 'pkgnum' => $session->{'pkgnum'},
1284 'session_id' => $p->{'session_id'},
1288 return { 'error' => $error } unless ref( $error );
1290 return { 'error' => '', amount => $amount, %$error };
1293 sub start_thirdparty {
1295 my $session = _cache->get($p->{'session_id'})
1296 or return { 'error' => "Can't resume session" }; #better error message
1297 my $custnum = $session->{'custnum'};
1298 my $cust_main = FS::cust_main->by_key($custnum);
1300 my $amount = $p->{'amount'}
1301 or return { error => 'no amount' };
1303 my $result = $cust_main->create_payment(
1304 'method' => $p->{'method'},
1305 'amount' => $p->{'amount'},
1306 'pkgnum' => $session->{'pkgnum'},
1307 'session_id' => $p->{'session_id'},
1310 if ( ref($result) ) { # hashref or error
1313 return { error => $result };
1317 sub finish_thirdparty {
1319 my $session_id = delete $p->{'session_id'};
1320 my $session = _cache->get($session_id)
1321 or return { 'error' => "Can't resume session" };
1322 my $custnum = $session->{'custnum'};
1323 my $cust_main = FS::cust_main->by_key($custnum);
1325 if ( $p->{_cancel} ) {
1326 # customer backed out of making a payment
1327 return $cust_main->cancel_payment( $session_id );
1329 my $result = $cust_main->execute_payment( $session_id, %$p );
1330 if ( ref($result) ) {
1333 return { error => $result };
1337 sub process_payment_order_pkg {
1340 my $hr = process_payment($p);
1341 return $hr if $hr->{'error'};
1346 sub process_payment_order_renew {
1349 my $hr = process_payment($p);
1350 return $hr if $hr->{'error'};
1355 sub process_prepay {
1359 my $session = _cache->get($p->{'session_id'})
1360 or return { 'error' => "Can't resume session" }; #better error message
1364 my $custnum = $session->{'custnum'};
1366 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1367 or return { 'error' => "unknown custnum $custnum" };
1369 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1370 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1378 return { 'error' => $error } if $error;
1380 return { 'error' => '',
1381 'amount' => $amount,
1382 'seconds' => $seconds,
1383 'duration' => duration_exact($seconds),
1384 'upbytes' => $upbytes,
1385 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1386 'downbytes' => $downbytes,
1387 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1388 'totalbytes'=> $totalbytes,
1389 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1396 my $session = _cache->get($p->{'session_id'})
1397 or return { 'error' => "Can't resume session" }; #better error message
1399 my $custnum = $session->{'custnum'};
1401 my $invnum = $p->{'invnum'};
1403 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1404 'custnum' => $custnum } )
1405 or return { 'error' => "Can't find invnum" };
1409 return { 'error' => '',
1410 'invnum' => $invnum,
1411 'invoice_text' => join('', $cust_bill->print_text ),
1412 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1419 my $session = _cache->get($p->{'session_id'})
1420 or return { 'error' => "Can't resume session" }; #better error message
1422 my $custnum = $session->{'custnum'};
1424 my $invnum = $p->{'invnum'};
1426 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1427 'custnum' => $custnum } )
1428 or return { 'error' => "Can't find invnum" };
1432 return { 'error' => '',
1433 'invnum' => $invnum,
1434 'invoice_pdf' => $cust_bill->print_pdf({
1435 'unsquelch_cdr' => 1,
1436 'locale' => $p->{'locale'},
1442 sub legacy_invoice {
1444 my $session = _cache->get($p->{'session_id'})
1445 or return { 'error' => "Can't resume session" }; #better error message
1447 my $custnum = $session->{'custnum'};
1449 my $legacyinvnum = $p->{'legacyinvnum'};
1452 'legacyinvnum' => $legacyinvnum,
1453 'custnum' => $custnum,
1456 my $legacy_cust_bill =
1457 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1458 || qsearchs('legacy_cust_bill', \%hash )
1459 or return { 'error' => "Can't find legacyinvnum" };
1463 return { 'error' => '',
1464 'legacyinvnum' => $legacyinvnum,
1465 'legacyid' => $legacy_cust_bill->legacyid,
1466 'invoice_html' => $legacy_cust_bill->content_html,
1471 sub legacy_invoice_pdf {
1473 my $session = _cache->get($p->{'session_id'})
1474 or return { 'error' => "Can't resume session" }; #better error message
1476 my $custnum = $session->{'custnum'};
1478 my $legacyinvnum = $p->{'legacyinvnum'};
1480 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1481 'legacyinvnum' => $legacyinvnum,
1482 'custnum' => $custnum,
1483 }) or return { 'error' => "Can't find legacyinvnum" };
1487 return { 'error' => '',
1488 'legacyinvnum' => $legacyinvnum,
1489 'legacyid' => $legacy_cust_bill->legacyid,
1490 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1498 #sessioning for this? how do we get the session id to the backend invoice
1499 # template so it can add it to the link, blah
1502 if ( $p->{'invnum'} ) {
1503 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1504 or return { 'error' => 'unknown invnum' };
1505 $agentnum = $cust_bill->cust_main->agentnum;
1508 my $templatename = $p->{'template'} || $p->{'templatename'};
1510 #false laziness-ish w/view/cust_bill-logo.cgi
1512 my $conf = new FS::Conf;
1513 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1514 $templatename = "_$1";
1519 my $filename = "logo$templatename.png";
1521 return { 'error' => '',
1522 'logo' => $conf->config_binary($filename, $agentnum),
1523 'content_type' => 'image/png', #should allow gif, jpg too
1530 my $session = _cache->get($p->{'session_id'})
1531 or return { 'error' => "Can't resume session" }; #better error message
1533 my $custnum = $session->{'custnum'};
1535 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1536 or return { 'error' => "unknown custnum $custnum" };
1538 my $conf = new FS::Conf;
1540 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1542 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1546 return { 'error' => '',
1547 'balance' => $cust_main->balance,
1550 my $owed = $_->owed;
1552 +{ 'invnum' => $_->invnum,
1553 '_date' => $_->_date,
1554 'date' => time2str("%b %o, %Y", $_->_date),
1555 'date_short' => time2str("%m-%d-%Y", $_->_date),
1556 'previous' => sprintf('%.2f', ($_->previous)[0]),
1557 'charged' => sprintf('%.2f', $_->charged),
1558 'owed' => sprintf('%.2f', $owed),
1559 'balance' => sprintf('%.2f', $balance),
1564 'legacy_invoices' => [
1566 +{ 'legacyinvnum' => $_->legacyinvnum,
1567 'legacyid' => $_->legacyid,
1568 '_date' => $_->_date,
1569 'date' => time2str("%b %o, %Y", $_->_date),
1570 'date_short' => time2str("%m-%d-%Y", $_->_date),
1571 'charged' => sprintf('%.2f', $_->charged),
1572 'has_content' => ( length($_->content_pdf)
1573 || length($_->content_html) ),
1583 my $session = _cache->get($p->{'session_id'})
1584 or return { 'error' => "Can't resume session" }; #better error message
1586 my $custnum = $session->{'custnum'};
1588 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1589 or return { 'error' => "unknown custnum $custnum" };
1591 my @errors = $cust_main->cancel( 'quiet'=>1 );
1593 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1595 return { 'error' => $error };
1602 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1603 return { 'error' => $session } if $context eq 'error';
1605 my $search = { 'custnum' => $custnum };
1606 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1607 my $cust_main = qsearchs('cust_main', $search )
1608 or return { 'error' => "unknown custnum $custnum" };
1610 my $conf = new FS::Conf;
1612 # the duplication below is necessary:
1613 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1614 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1615 # non-backwards-compatible change breaking the software of anyone using the API
1616 # instead of the stock selfservice
1617 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1618 if( $conf->exists('selfservice_server-view-wholesale') ) {
1619 return { 'svcnum' => $session->{'svcnum'},
1620 'custnum' => $custnum,
1621 'cust_pkg' => [ map {
1623 part_pkg => [ map $_->hashref, $_->part_pkg ],
1625 [ map $_->hashref, $_->available_part_svc ],
1627 [ map { my $ref = { $_->hash,
1628 label => [ $_->label ],
1630 $ref->{_password} = $_->svc_x->_password
1631 if $context eq 'agent'
1632 && $conf->exists('agent-showpasswords')
1633 && $_->part_svc->svcdb eq 'svc_acct';
1638 } $cust_main->cust_pkg
1641 small_custview( $cust_main, $conf->config('countrydefault') ),
1642 'wholesale_view' => 1,
1643 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1644 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1645 'lnp' => $conf->exists('svc_phone-lnp'),
1649 { 'svcnum' => $session->{'svcnum'},
1650 'custnum' => $custnum,
1651 'cust_pkg' => [ map {
1652 my $primary_cust_svc = $_->primary_cust_svc;
1655 pkg_label => $_->pkg_locale,
1656 status => $_->status,
1657 statuscolor => $_->statuscolor,
1659 [ map { $_->hashref }
1660 grep { $_->selfservice_access ne 'hidden' }
1661 $_->available_part_svc
1664 [ map { my $ref = { $_->hash,
1665 label => [ $_->label ],
1667 $ref->{_password} = $_->svc_x->_password
1668 if $context eq 'agent'
1669 && $conf->exists('agent-showpasswords')
1670 && $_->part_svc->svcdb eq 'svc_acct';
1671 $ref->{svchash} = { $_->svc_x->hash } if
1672 $_->part_svc->svcdb eq 'svc_phone';
1673 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1674 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1677 grep { $_->part_svc->selfservice_access ne 'hidden' }
1682 ? { $primary_cust_svc->hash,
1683 label => [ $primary_cust_svc->label ],
1684 finger => $primary_cust_svc->svc_x->finger, #uuh
1685 $primary_cust_svc->part_svc->hash,
1689 } $cust_main->ncancelled_pkgs
1692 small_custview( $cust_main, $conf->config('countrydefault') ),
1693 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1701 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1702 return { 'error' => $session } if $context eq 'error';
1704 my $search = { 'custnum' => $custnum };
1705 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1706 my $cust_main = qsearchs('cust_main', $search )
1707 or return { 'error' => "unknown custnum $custnum" };
1709 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1710 if ( ! $pkgnum && $p->{'svcnum'} ) {
1711 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1712 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1716 my @cust_pkg_usage = ();
1717 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1718 foreach my $cust_pkg ( $p->{'ncancelled'}
1719 ? $cust_main->ncancelled_pkgs
1720 : $cust_main->unsuspended_pkgs ) {
1721 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1722 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1723 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1726 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1728 foreach (@cust_pkg_usage) {
1729 my $part = $_->part_pkg_usage;
1730 my $tag = $part->description . ($part->shared ? 1 : 0);
1731 my $row = $usage_pools{$tag}
1732 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1733 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1734 $row->[2] += $part->minutes; # minutes total
1737 if ( $p->{'svcdb'} ) {
1738 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1740 : ref($p->{'svcdb'}) eq 'ARRAY'
1741 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1742 : { $p->{'svcdb'} => 1 };
1743 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1746 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1749 my $conf = new FS::Conf;
1752 'svcnum' => $session->{'svcnum'},
1753 'custnum' => $custnum,
1754 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1755 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1758 my $svc_x = $_->svc_x;
1759 my($label, $value) = $_->label;
1760 my $part_svc = $_->part_svc;
1761 my $svcdb = $part_svc->svcdb;
1762 my $cust_pkg = $_->cust_pkg;
1763 my $part_pkg = $cust_pkg->part_pkg;
1766 'svcnum' => $_->svcnum,
1767 'display_svcnum' => $_->display_svcnum,
1771 'pkg_label' => $cust_pkg->pkg_locale,
1772 'pkg_status' => $cust_pkg->status,
1773 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1776 if ( $svcdb eq 'svc_acct' ) {
1779 'username' => $svc_x->username,
1780 'email' => $svc_x->email,
1781 'finger' => $svc_x->finger,
1782 'seconds' => $svc_x->seconds,
1783 'upbytes' => display_bytecount($svc_x->upbytes),
1784 'downbytes' => display_bytecount($svc_x->downbytes),
1785 'totalbytes' => display_bytecount($svc_x->totalbytes),
1787 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1788 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1789 'recharge_upbytes' =>
1790 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1791 'recharge_downbytes' =>
1792 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1793 'recharge_totalbytes' =>
1794 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1798 } elsif ( $svcdb eq 'svc_dsl' ) {
1799 $hash{'phonenum'} = $svc_x->phonenum;
1800 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1801 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1802 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1805 $hash{'name'} = $cust_main->name;
1807 } elsif ( $svcdb eq 'svc_phone' ) {
1808 # could potentially show lots of things...
1809 $hash{'outbound'} = 1;
1810 $hash{'inbound'} = 0;
1811 if ( $part_pkg->plan eq 'voip_inbound' ) {
1812 $hash{'outbound'} = 0;
1813 $hash{'inbound'} = 1;
1814 } elsif ( $part_pkg->option('selfservice_inbound_format')
1815 or $conf->config('selfservice-default_inbound_cdr_format')
1817 $hash{'inbound'} = 1;
1819 foreach (qw(inbound outbound)) {
1820 # hmm...we can't filter by status here, because there might
1821 # not be cdr_terminations at all. have to go by date.
1822 # find all since the last bill date.
1823 # XXX cdr types? we are going to need them.
1825 my $sum_cdr = $svc_x->sum_cdrs(
1826 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1827 'begin' => ($cust_pkg->last_bill || 0),
1829 'disable_charged_party' => 1,
1831 $hash{$_} = $sum_cdr->hashref;
1836 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1847 map { $usage_pools{$_} }
1855 sub _customer_svc_x {
1856 my($custnum, $svcnum, $table) = (shift, shift, shift);
1857 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1859 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1860 my $search = " AND custnum = $1";
1861 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1864 'table' => ($table || 'svc_acct'),
1865 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1866 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1867 #'LEFT JOIN cust_main USING ( custnum ) ',
1868 'hashref' => $hashref,
1869 'extra_sql' => $search, #important
1874 sub svc_status_html {
1877 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1878 return { 'error' => $session } if $context eq 'error';
1880 #XXX only svc_dsl for now
1881 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1882 or return { 'error' => "Service not found" };
1884 my $html = $svc_x->getstatus_html;
1886 return { 'html' => $html };
1890 sub svc_status_hash {
1893 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1894 return { 'error' => $session } if $context eq 'error';
1896 #XXX only svc_acct for now
1897 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1898 or return { 'error' => "Service not found" };
1900 my ( $html, $hashref ) = $svc_x->export_getstatus;
1905 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1906 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1907 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1908 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1909 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1912 my( $p, $method ) = @_;
1914 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1915 return { 'error' => $session } if $context eq 'error';
1917 #XXX only svc_acct for now
1918 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1919 or return { 'error' => "Service not found" };
1921 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1923 my $error = $svc_x->$method($p); #$p? returns error?
1924 return { 'error' => $error } if $error;
1926 return {}; #? { 'error' => '' }
1930 sub acct_forward_info {
1933 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1934 return { 'error' => $session } if $context eq 'error';
1936 my $svc_forward = _customer_svc_x( $custnum,
1937 { 'srcsvc' => $p->{'svcnum'} },
1940 or return { 'error' => '',
1944 return { 'error' => '',
1945 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1950 sub process_acct_forward {
1952 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1953 return { 'error' => $session } if $context eq 'error';
1955 my $old = _customer_svc_x( $custnum,
1956 { 'srcsvc' => $p->{'svcnum'} },
1960 if ( $p->{'dst'} eq '' ) {
1962 my $error = $old->delete;
1963 return { 'error' => $error };
1965 return { 'error' => '' };
1968 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1969 'dst' => $p->{'dst'},
1974 $new->svcnum($old->svcnum);
1975 my $cust_svc = $old->cust_svc;
1976 $new->svcpart($old->svcpart);
1977 $new->pkgnuym($old->pkgnum);
1978 $error = $new->replace($old);
1980 my $conf = new FS::Conf;
1981 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1983 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1984 or return { 'error' => 'No service' }; #how would we even get here?
1986 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1988 $error = $new->insert;
1991 return { 'error' => $error };
1995 sub list_dsl_devices {
1998 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1999 return { 'error' => $session } if $context eq 'error';
2001 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2002 or return { 'error' => "Service not found" };
2005 'devices' => [ map {
2006 +{ 'mac_addr' => $_->mac_addr };
2007 } $svc_dsl->dsl_device
2013 sub add_dsl_device {
2016 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2017 return { 'error' => $session } if $context eq 'error';
2019 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2020 or return { 'error' => "Service not found" };
2022 return { 'error' => 'No MAC address supplied' }
2023 unless length($p->{'mac_addr'});
2025 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2026 'mac_addr' => scalar($p->{'mac_addr'}),
2028 my $error = $dsl_device->insert;
2029 return { 'error' => $error };
2033 sub delete_dsl_device {
2036 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2037 return { 'error' => $session } if $context eq 'error';
2039 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2040 or return { 'error' => "Service not found" };
2042 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2043 'mac_addr' => scalar($p->{'mac_addr'}),
2046 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2048 my $error = $dsl_device->delete;
2049 return { 'error' => $error };
2055 _usage_details( \&_port_graph, $p,
2056 'svcdb' => 'svc_port',
2061 my($svc_port, $begin, $end) = @_;
2063 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2064 push @usage, { 'png' => $pngOrError };
2068 sub _list_svc_usage {
2069 my($svc_acct, $begin, $end) = @_;
2071 foreach my $part_export (
2072 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2073 qw( sqlradius sqlradius_withdomain )
2075 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2080 sub list_svc_usage {
2081 _usage_details(\&_list_svc_usage, @_);
2084 sub _list_support_usage {
2085 my($svc_acct, $begin, $end) = @_;
2087 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2088 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2090 push @usage, { 'seconds' => $_->seconds,
2091 'support' => $_->support,
2092 '_date' => $_->_date,
2093 'id' => $_->transaction_id,
2094 'creator' => $_->creator,
2095 'subject' => $_->subject,
2096 'status' => $_->status,
2097 'ticketid' => $_->ticketid,
2103 sub list_support_usage {
2104 _usage_details(\&_list_support_usage, @_);
2107 sub _list_cdr_usage {
2108 # XXX CDR type support...
2109 # XXX any way to do a paged search on this?
2110 # we have to return the results all at once...
2111 my($svc_phone, $begin, $end, %opt) = @_;
2112 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2113 $svc_phone->get_cdrs(
2116 'disable_charged_party' => 1,
2121 sub list_cdr_usage {
2123 _usage_details( \&_list_cdr_usage, $p,
2124 'svcdb' => 'svc_phone',
2128 sub _usage_details {
2129 my($callback, $p, %opt) = @_;
2130 my $conf = FS::Conf->new;
2132 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2133 return { 'error' => $session } if $context eq 'error';
2135 my $search = { 'svcnum' => $p->{'svcnum'} };
2136 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2138 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2140 my $svc_x = qsearchs( $svcdb, $search );
2141 return { 'error' => 'No service selected in list_svc_usage' }
2144 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2145 my $freq = $cust_pkg->part_pkg->freq;
2148 if ( $svcdb eq 'svc_phone' ) {
2150 if ( $p->{inbound} ) {
2151 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2152 || $conf->config('selfservice-default_inbound_cdr_format')
2153 || 'source_default';
2154 $callback_opt{inbound} = 1;
2156 $format = $cust_pkg->part_pkg->option('selfservice_format')
2157 || $conf->config('selfservice-default_cdr_format')
2161 $callback_opt{format} = $format;
2162 $callback_opt{use_clid} = 1;
2163 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2166 my $start = $cust_pkg->setup;
2167 #my $end = $cust_pkg->bill; # or time?
2170 unless ( $p->{beginning} ) {
2171 $p->{beginning} = $cust_pkg->last_bill;
2172 $p->{ending} = $end;
2175 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2176 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2178 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2182 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2183 # ugly kludge, I know
2184 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2185 if (defined $delete_col) {
2186 delete($_->[$delete_col]) foreach ($header, @usage);
2190 #kinda false laziness with FS::cust_main::bill, but perhaps
2191 #we should really change this bit to DateTime and DateTime::Duration
2193 #change this bit to use Date::Manip? CAREFUL with timezones (see
2194 # mailing list archive)
2195 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2196 (localtime($p->{ending}) )[0,1,2,3,4,5];
2197 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2198 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2200 if ( $freq =~ /^\d+$/ ) {
2202 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2204 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2205 } elsif ( $freq =~ /^(\d+)w$/ ) {
2207 $nmday += $weeks * 7;
2208 $pmday -= $weeks * 7;
2209 } elsif ( $freq =~ /^(\d+)d$/ ) {
2213 } elsif ( $freq =~ /^(\d+)h$/ ) {
2218 return { 'error' => "unparsable frequency: ". $freq };
2221 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2222 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2226 'svcnum' => $p->{svcnum},
2227 'beginning' => $p->{beginning},
2228 'ending' => $p->{ending},
2229 'inbound' => $p->{inbound},
2230 'previous' => ($previous > $start) ? $previous : $start,
2231 'next' => ($next < $end) ? $next : $end,
2232 'header' => $header,
2240 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2241 return { 'error' => $session } if $context eq 'error';
2243 my $search = { 'custnum' => $custnum };
2244 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2245 my $cust_main = qsearchs('cust_main', $search )
2246 or return { 'error' => "unknown custnum $custnum" };
2248 my $status = $cust_main->status;
2249 #false laziness w/ClientAPI/Signup.pm
2251 my $cust_pkg = new FS::cust_pkg ( {
2252 'custnum' => $custnum,
2253 'pkgpart' => $p->{'pkgpart'},
2255 my $error = $cust_pkg->check;
2256 return { 'error' => $error } if $error;
2259 unless ( $p->{'svcpart'} eq 'none' ) {
2263 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2265 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2266 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2267 $svcdb = $part_svc->svcdb;
2269 $svcdb = 'svc_acct';
2271 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2274 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2275 'svc_domain' => [ qw( domain ) ],
2276 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2277 'svc_external' => [ qw( id title ) ],
2278 'svc_pbx' => [ qw( id title ) ],
2281 my $svc_x = "FS::$svcdb"->new( {
2282 'svcpart' => $svcpart,
2283 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2286 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2289 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2290 my $acct_snarf = new FS::acct_snarf ( {
2291 'machine' => $p->{"snarf_machine$snarfnum"},
2292 'protocol' => $p->{"snarf_protocol$snarfnum"},
2293 'username' => $p->{"snarf_username$snarfnum"},
2294 '_password' => $p->{"snarf_password$snarfnum"},
2297 push @acct_snarf, $acct_snarf;
2299 $svc_x->child_objects( \@acct_snarf );
2302 my $y = $svc_x->setdefault; # arguably should be in new method
2303 return { 'error' => $y } if $y && !ref($y);
2305 $error = $svc_x->check;
2306 return { 'error' => $error } if $error;
2313 tie my %hash, 'Tie::RefHash';
2314 %hash = ( $cust_pkg => \@svc );
2316 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2317 return { 'error' => $error } if $error;
2319 my $conf = new FS::Conf;
2320 if ( $conf->exists('signup_server-realtime') ) {
2322 my $bill_error = _do_bop_realtime( $cust_main, $status );
2325 $cust_pkg->cancel('quiet'=>1);
2328 $cust_pkg->reexport;
2332 $cust_pkg->reexport;
2335 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2337 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2344 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2345 return { 'error' => $session } if $context eq 'error';
2347 my $search = { 'custnum' => $custnum };
2348 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2349 my $cust_main = qsearchs('cust_main', $search )
2350 or return { 'error' => "unknown custnum $custnum" };
2352 my $status = $cust_main->status;
2353 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2354 or return { 'error' => "unknown package $p->{pkgnum}" };
2356 #if someone does need self-service package change of suspended packages,
2357 # figure out how to be more discriminating
2358 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2359 if $cust_pkg->status eq 'suspended';
2362 my $error = FS::cust_pkg::order( $custnum,
2368 my $conf = new FS::Conf;
2369 if ( $conf->exists('signup_server-realtime') ) {
2371 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2374 $newpkg[0]->suspend;
2377 $newpkg[0]->reexport;
2381 $newpkg[0]->reexport;
2384 return { error => '', pkgnum => $cust_pkg->pkgnum };
2388 sub order_recharge {
2391 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2392 return { 'error' => $session } if $context eq 'error';
2394 my $search = { 'custnum' => $custnum };
2395 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2396 my $cust_main = qsearchs('cust_main', $search )
2397 or return { 'error' => "unknown custnum $custnum" };
2399 my $status = $cust_main->status;
2400 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2401 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2403 my $svc_x = $cust_svc->svc_x;
2404 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2407 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2408 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2409 recharge_totalbytes );
2410 my $amount = $part_pkg->option('recharge_amount', 1);
2412 my ($l, $v, $d) = $cust_svc->label; # blah
2413 my $pkg = "Recharge $v";
2415 my $bill_error = $cust_main->charge($amount, $pkg,
2416 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2417 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2418 $part_pkg->taxclass); #meh
2420 my $conf = new FS::Conf;
2421 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2423 $bill_error = _do_bop_realtime( $cust_main, $status );
2428 my $error = $svc_x->recharge (\%vhash);
2429 return { 'error' => $error } if $error;
2433 my $error = $bill_error;
2434 $error ||= $svc_x->recharge (\%vhash);
2435 return { 'error' => $error } if $error;
2438 return { error => '', svc => $cust_svc->part_svc->svc };
2442 sub _do_bop_realtime {
2443 my ($cust_main, $status, %opt) = @_;
2445 my $old_balance = $cust_main->balance;
2447 my $bill_error = $cust_main->bill
2448 || $cust_main->apply_payments_and_credits;
2450 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2451 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2453 if ( $cust_main->balance > $old_balance
2454 && $cust_main->balance > 0
2455 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2456 || $status eq 'suspended'
2460 unless ( $opt{'no_credit'} ) {
2461 #this makes sense. credit is "un-doing" the invoice
2462 my $conf = new FS::Conf;
2463 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2464 'self-service decline',
2465 reason_type=>$conf->config('signup_credit_type'),
2467 $cust_main->apply_credits( 'order' => 'newest' );
2470 return { 'error' => '_decline', 'bill_error' => $bill_error };
2479 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2480 return { 'error' => $session } if $context eq 'error';
2482 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2483 or return { 'error' => "unknown custnum $custnum" };
2485 my @cust_pkg = sort { $a->bill <=> $b->bill }
2486 grep { $_->part_pkg->freq ne '0' }
2487 $cust_main->ncancelled_pkgs;
2489 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2491 my $total = $cust_main->balance;
2494 my $bill = $_->bill;
2495 $total += $_->part_pkg->base_recur($_, \$bill);
2496 my $renew_date = $_->part_pkg->add_freq($_->bill);
2498 'pkgnum' => $_->pkgnum,
2499 'amount' => sprintf('%.2f', $total),
2500 'bill_date' => $_->bill,
2501 'bill_date_pretty' => time2str('%x', $_->bill),
2502 'renew_date' => $renew_date,
2503 'renew_date_pretty' => time2str('%x', $renew_date),
2504 'expire_date' => $_->expire,
2505 'expire_date_pretty' => time2str('%x', $_->expire),
2510 return { 'dates' => \@array };
2514 sub payment_info_renew_info {
2516 my $renew_info = renew_info($p);
2517 my $payment_info = payment_info($p);
2518 return { %$renew_info,
2526 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2527 return { 'error' => $session } if $context eq 'error';
2529 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2530 or return { 'error' => "unknown custnum $custnum" };
2532 my $date = $p->{'date'};
2536 #freeside-daily -n -d $date fs_daily $custnum
2537 $cust_main->bill_and_collect( 'time' => $date,
2538 'invoice_time' => $now,
2539 'actual_time' => $now,
2540 'check_freq' => '1d',
2543 return { 'error' => '' };
2549 my $session = _cache->get($p->{'session_id'})
2550 or return { 'error' => "Can't resume session" }; #better error message
2552 my $custnum = $session->{'custnum'};
2554 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2555 or return { 'error' => "unknown custnum $custnum" };
2557 my $conf = new FS::Conf;
2559 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2560 or return { 'error' => 'Permission denied' };
2562 my $pkgnum = $p->{'pkgnum'};
2564 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2565 'pkgnum' => $pkgnum, } )
2566 or return { 'error' => "unknown pkgnum $pkgnum" };
2568 my $error = $cust_pkg->suspend(reason => $reasonnum);
2569 return { 'error' => $error };
2575 my $session = _cache->get($p->{'session_id'})
2576 or return { 'error' => "Can't resume session" }; #better error message
2578 my $custnum = $session->{'custnum'};
2580 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2581 or return { 'error' => "unknown custnum $custnum" };
2583 my $pkgnum = $p->{'pkgnum'};
2585 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2586 'pkgnum' => $pkgnum, } )
2587 or return { 'error' => "unknown pkgnum $pkgnum" };
2589 my $error = $cust_pkg->cancel('quiet' => 1);
2590 return { 'error' => $error };
2594 sub provision_phone {
2597 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2599 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2600 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2601 return { 'error' => $session } if $context eq 'error';
2603 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2604 return { 'error' => 'service not found' } unless $svc_phone;
2605 return { 'error' => 'invalid svcnum' }
2606 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2608 $svc_phone->email($p->{'email'})
2609 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2610 $svc_phone->forwarddst($p->{'forwarddst'})
2611 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2612 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2613 return { 'error' => $svc_phone->replace };
2617 unless($p->{'lnp'}) {
2618 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2619 $p->{'lnp_status'} = "portingin";
2620 return _provision( 'FS::svc_phone',
2621 [qw(lnp_desired_due_date lnp_other_provider
2622 lnp_other_provider_account phonenum countrycode lnp_status)],
2623 [qw(phonenum countrycode)],
2630 unless (scalar(@bulkdid)) {
2631 return _provision( 'FS::svc_phone',
2632 [qw(phonenum countrycode)],
2633 [qw(phonenum countrycode)],
2639 # bulk DID order case
2641 foreach my $did ( @bulkdid ) {
2642 $did =~ s/[^0-9]//g;
2643 $error = _provision( 'FS::svc_phone',
2644 [qw(phonenum countrycode)],
2645 [qw(phonenum countrycode)],
2647 'pkgnum' => $p->{'pkgnum'},
2648 'svcpart' => $p->{'svcpart'},
2650 'countrycode' => $p->{'countrycode'},
2651 'session_id' => $p->{'session_id'},
2654 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2656 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2659 sub provision_acct {
2661 warn "provision_acct called\n"
2664 return { 'error' => gettext('passwords_dont_match') }
2665 if $p->{'_password'} ne $p->{'_password2'};
2666 return { 'error' => gettext('empty_password') }
2667 unless length($p->{'_password'});
2669 if ($p->{'domsvc'}) {
2670 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2671 qw ( svcpart pkgnum ) );
2672 return { 'error' => gettext('invalid_domain') }
2673 unless ($domains{$p->{'domsvc'}});
2676 warn "provision_acct calling _provision\n"
2678 _provision( 'FS::svc_acct',
2679 [qw(username _password domsvc)],
2680 [qw(username _password domsvc)],
2686 sub provision_external {
2688 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2689 _provision( 'FS::svc_external',
2698 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2699 warn "_provision called for $class\n"
2702 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2703 return { 'error' => $session } if $context eq 'error';
2705 my $search = { 'custnum' => $custnum };
2706 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2707 my $cust_main = qsearchs('cust_main', $search )
2708 or return { 'error' => "unknown custnum $custnum" };
2710 my $pkgnum = $p->{'pkgnum'};
2712 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2714 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2715 'pkgnum' => $pkgnum,
2717 or return { 'error' => "unknown pkgnum $pkgnum" };
2719 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2721 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2722 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2724 warn "creating $class record\n"
2726 my $svc_x = $class->new( {
2727 'pkgnum' => $p->{'pkgnum'},
2728 'svcpart' => $p->{'svcpart'},
2729 map { $_ => $p->{$_} } @$fields
2731 warn "inserting $class record\n"
2733 my $error = $svc_x->insert;
2736 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2738 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2741 my $return = { 'svc' => $part_svc->svc,
2743 map { $_ => $svc_x->get($_) } @$return_fields
2745 warn "_provision returning ". Dumper($return). "\n"
2754 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2755 return { 'error' => $session } if $context eq 'error';
2757 my $search = { 'custnum' => $custnum };
2758 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2759 my $cust_main = qsearchs('cust_main', $search )
2760 or return { 'error' => "unknown custnum $custnum" };
2762 my $pkgnum = $p->{'pkgnum'};
2764 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2765 'pkgnum' => $pkgnum,
2767 or return { 'error' => "unknown pkgnum $pkgnum" };
2769 my $svcpart = $p->{'svcpart'};
2771 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2772 'svcpart' => $svcpart, } )
2773 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2774 my $part_svc = $pkg_svc->part_svc;
2776 my $conf = new FS::Conf;
2779 'svc' => $part_svc->svc,
2780 'svcdb' => $part_svc->svcdb,
2781 'pkgnum' => $pkgnum,
2782 'svcpart' => $svcpart,
2783 'custnum' => $custnum,
2785 'security_phrase' => 0, #XXX !
2786 'svc_acct_pop' => [], #XXX !
2788 'init_popstate' => '',
2793 small_custview( $cust_main, $conf->config('countrydefault') ),
2797 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2798 && $ret->{'svcdb'} eq 'svc_phone') {
2799 $ret->{'svcnum'} = $p->{'svcnum'};
2800 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2801 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2802 $ret->{'email'} = $svc_phone->email;
2803 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2810 sub unprovision_svc {
2813 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2814 return { 'error' => $session } if $context eq 'error';
2816 my $search = { 'custnum' => $custnum };
2817 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2818 my $cust_main = qsearchs('cust_main', $search )
2819 or return { 'error' => "unknown custnum $custnum" };
2821 my $svcnum = $p->{'svcnum'};
2823 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2824 or return { 'error' => "unknown svcnum $svcnum" };
2826 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2827 unless $cust_svc->cust_pkg->custnum == $custnum;
2829 my $conf = new FS::Conf;
2831 return { 'svc' => $cust_svc->part_svc->svc,
2832 'error' => $cust_svc->cancel,
2834 small_custview( $cust_main, $conf->config('countrydefault') ),
2839 sub myaccount_passwd {
2841 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2842 return { 'error' => $session } if $context eq 'error';
2844 return { 'error' => "New passwords don't match." }
2845 if $p->{'new_password'} ne $p->{'new_password2'};
2847 return { 'error' => 'Enter new password' }
2848 unless length($p->{'new_password'});
2850 #my $search = { 'custnum' => $custnum };
2851 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2852 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2853 my $search = " AND custnum = $1";
2854 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2856 my $svc_acct = qsearchs( {
2857 'table' => 'svc_acct',
2858 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2859 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2860 'LEFT JOIN cust_main USING ( custnum ) ',
2861 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2862 'extra_sql' => $search, #important
2864 or return { 'error' => "Service not found" };
2868 my $conf = new FS::Conf;
2870 return { 'error' => 'Incorrect current password.' }
2871 if ( exists($p->{'old_password'})
2872 || $conf->exists('selfservice-password_change_oldpass')
2874 && ! $svc_acct->check_password($p->{'old_password'});
2876 $error = 'Password too short.'
2877 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2878 $error = 'Password too long.'
2879 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2881 $svc_acct->set_password($p->{'new_password'});
2882 $error ||= $svc_acct->replace();
2884 #regular pw change in self-service should change contact pw too, otherwise its
2885 #way too confusing. hell its confusing they're separate at all, but alas.
2886 #need to support the "ISP provides email that's used as a contact email" case
2888 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2889 if ( $contact && $contact->custnum == $custnum ) {
2890 #svc_acct was successful but this one returns an error? "shouldn't happen"
2891 $error ||= $contact->change_password($p->{'new_password'});
2894 my($label, $value) = $svc_acct->cust_svc->label;
2896 return { 'error' => $error,
2903 # sub contact_passwd {
2905 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2906 # return { 'error' => $session } if $context eq 'error';
2908 # return { 'error' => 'Not logged in as a contact.' }
2909 # unless $session->{'contactnum'};
2911 # return { 'error' => "New passwords don't match." }
2912 # if $p->{'new_password'} ne $p->{'new_password2'};
2914 # return { 'error' => 'Enter new password' }
2915 # unless length($p->{'new_password'});
2917 # #my $search = { 'custnum' => $custnum };
2918 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2919 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2920 # my $search = " AND selfservice_access IS NOT NULL ".
2921 # " AND selfservice_access = 'Y' ".
2922 # " AND ( disabled IS NULL OR disabled = '' )".
2923 # " AND custnum IS NOT NULL AND custnum = $1";
2924 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2926 # my $contact = qsearchs( {
2927 # 'table' => 'contact',
2928 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2929 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2930 # 'extra_sql' => $search, #important
2932 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2933 # # deleted since then?
2937 # # use these svc_acct length restrictions??
2938 # my $conf = new FS::Conf;
2939 # $error = 'Password too short.'
2940 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2941 # $error = 'Password too long.'
2942 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2944 # $error ||= $contact->change_password($p->{'new_password'});
2946 # return { 'error' => $error, };
2953 my $info = skin_info($p);
2955 my $conf = new FS::Conf;
2956 my $verification = $conf->config('selfservice-password_reset_verification')
2957 or return { %$info, 'error' => 'Password resets disabled' };
2962 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2964 $contact = FS::contact->by_selfservice_email($p->{'email'});
2966 $cust_main = $contact->cust_main if $contact;
2968 #also look for an svc_acct, otherwise it would be super confusing
2970 my($username, $domain) = split('@', $p->{'email'});
2971 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2972 if ( $svc_domain ) {
2973 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2974 'domsvc' => $svc_domain->svcnum }
2977 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
2978 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
2980 #precaution: don't change svc_acct password not part of the same
2981 # customer as contact
2982 $svc_acct = '' if ! $cust_pkg
2983 || $cust_pkg->custnum != $cust_main->custnum;
2988 return { %$info, 'error' => 'Email address not found' }
2989 unless $contact || $svc_acct;
2991 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
2993 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2994 or return { %$info, 'error' => 'Account not found' };
2996 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2997 'domsvc' => $svc_domain->svcnum }
2999 or return { %$info, 'error' => 'Account not found' };
3001 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3002 or return { %$info, 'error' => 'Account not found' };
3004 $cust_main = $cust_pkg->cust_main;
3009 'email' => sub { 1; },
3011 my( $p, $cust_main ) = @_;
3012 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3013 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3016 my( $p, $cust_main ) = @_;
3017 my $cust_pay = qsearchs({
3018 'table' => 'cust_pay',
3019 'hashref' => { 'custnum' => $cust_main->custnum },
3020 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3024 $p->{'amount'} == $cust_pay->paid;
3027 my( $p, $cust_main ) = @_;
3028 $p->{'zip'} eq $cust_main->zip
3029 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3033 foreach my $verify ( split(',', $verification) ) {
3035 &{ $verify{$verify} }( $p, $cust_main )
3036 or return { %$info, 'error' => 'Account not found' };
3040 #okay, we're verified
3044 my $error = $contact->send_reset_email(
3045 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3049 return { %$info, 'error' => $error }; #????
3052 } elsif ( $svc_acct ) {
3054 #create a unique session
3056 my $reset_session = {
3057 'svcnum' => $svc_acct->svcnum,
3061 my $timeout = '1 hour'; #?
3063 my $reset_session_id;
3065 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3066 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3069 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3073 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3074 $cust_main->agentnum);
3075 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3076 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3078 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3079 my $error = $msg_template->send( 'cust_main' => $cust_main,
3080 'object' => $svc_acct,
3081 'substitutions' => {
3082 'session_id' => $reset_session_id,
3086 return { %$info, 'error' => $error }; #????
3091 return { %$info, 'error' => '' };
3094 sub check_reset_passwd {
3097 my $conf = new FS::Conf;
3098 my $verification = $conf->config('selfservice-password_reset_verification')
3099 or return { 'error' => 'Password resets disabled' };
3101 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3102 or return { 'error' => "Can't resume session" }; #better error message
3104 if ( $reset_session->{'svcnum'} ) {
3106 my $svcnum = $reset_session->{'svcnum'};
3108 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3109 or return { 'error' => "Service not found" };
3111 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3112 my $info = skin_info($p);
3116 'session_id' => $p->{'session_id'},
3117 'username' => $svc_acct->username,
3120 } elsif ( $reset_session->{'contactnum'} ) {
3122 my $contactnum = $reset_session->{'contactnum'};
3124 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3125 or return { 'error' => "Contact not found" };
3127 my @contact_email = $contact->contact_email;
3128 return { 'error' => 'No contact email' } unless @contact_email;
3130 $p->{'agentnum'} = $contact->cust_main->agentnum;
3131 my $info = skin_info($p);
3135 'session_id' => $p->{'session_id'},
3136 'email' => $contact_email[0]->email, #the first?
3141 return { 'error' => 'No svcnum or contactnum in session' }; #??
3147 sub process_reset_passwd {
3150 my $conf = new FS::Conf;
3151 my $verification = $conf->config('selfservice-password_reset_verification')
3152 or return { 'error' => 'Password resets disabled' };
3154 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3155 or return { 'error' => "Can't resume session" }; #better error message
3160 if ( $reset_session->{'svcnum'} ) {
3162 my $svcnum = $reset_session->{'svcnum'};
3164 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3165 or return { 'error' => "Service not found" };
3167 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3168 $info ||= skin_info($p);
3173 if ( $reset_session->{'contactnum'} ) {
3175 my $contactnum = $reset_session->{'contactnum'};
3177 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3178 or return { 'error' => "Contact not found" };
3180 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3181 $info ||= skin_info($p);
3185 return { %$info, 'error' => "New passwords don't match." }
3186 if $p->{'new_password'} ne $p->{'new_password2'};
3188 return { %$info, 'error' => 'Enter new password' }
3189 unless length($p->{'new_password'});
3193 $svc_acct->set_password($p->{'new_password'});
3194 my $error = $svc_acct->replace();
3196 return { %$info, 'error' => $error } if $error;
3198 #my($label, $value) = $svc_acct->cust_svc->label;
3199 #return { 'error' => $error,
3200 # #'label' => $label,
3201 # #'value' => $value,
3208 my $error = $contact->change_password($p->{'new_password'});
3210 return { %$info, 'error' => $error }; # if $error;
3214 #password changed ,so remove session, don't want it reused
3215 _cache->remove($p->{'session_id'});
3217 return { %$info, 'error' => '' };
3223 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3224 return { 'error' => $session } if $context eq 'error';
3227 if ( $session->{'pkgnum'} ) {
3229 #tickets for specific service with pkg-balances on
3230 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3231 'pkgnum' => $session->{'pkgnum'} })
3232 or return { 'error' => 'unknown package' };
3233 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3234 push @tickets, $cust_svc->tickets( $p->{status} );
3239 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3240 or return { 'error' => "unknown custnum $custnum" };
3242 @tickets = $cust_main->tickets( $p->{status} );
3245 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3246 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3247 my $conf = new FS::Conf;
3248 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3252 ($a->{'_selfservice_priority'} eq '') <=>
3253 ($b->{'_selfservice_priority'} eq '')
3256 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3262 +{ tickets => \@tickets };
3269 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3270 return { 'error' => $session } if $context eq 'error';
3272 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3273 FS::TicketSystem->init();
3275 my $conf = new FS::Conf;
3276 my $queue = $p->{'queue'}
3277 || $conf->config('ticket_system-selfservice_queueid')
3278 || $conf->config('ticket_system-default_queueid');
3280 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3281 my $err_or_ticket = FS::TicketSystem->create_ticket(
3282 '', #create RT session based on FS CurrentUser (fs_selfservice)
3284 'custnum' => $custnum,
3285 'svcnum' => $session->{'svcnum'},
3286 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3289 if ( ref($err_or_ticket) ) {
3290 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3292 return { 'error' => '',
3293 'ticket_id' => $err_or_ticket->id,
3296 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3298 return { 'error' => $err_or_ticket };
3306 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3307 return { 'error' => $session } if $context eq 'error';
3309 return { error => 'requested format not implemented' }
3310 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3312 my $conf = new FS::Conf;
3313 my $age_threshold = 0;
3314 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3315 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3317 my $search = { 'custnum' => $custnum };
3318 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3319 my $cust_main = qsearchs('cust_main', $search )
3320 or return { 'error' => "unknown custnum $custnum" };
3322 # does it make more sense to just run one sql query for this instead of all the
3323 # insanity below? would increase performance greately for large data sets?
3325 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3326 my @part_svc = $cust_pkg->part_svc;
3327 foreach my $part_svc ( @part_svc ) {
3328 if($part_svc->svcdb eq 'svc_phone'){
3329 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3330 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3331 push @svc_phone, $cust_pkg_svc->svc_x
3332 if $cust_pkg_svc->date_inserted >= $age_threshold;
3340 my($xls_r,$xls_c) = (0,0);
3343 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3344 if($p->{'format'} eq 'csv') {
3345 $csv = new Text::CSV_XS { 'always_quote' => 1,
3348 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3349 $content .= $csv->string;
3351 elsif($p->{'format'} eq 'xls') {
3352 my $XLS1 = new IO::Scalar \$content;
3353 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3354 or return { 'error' => "Error opening .xls file: $!" };
3355 $xls = $xls_workbook->add_worksheet('DIDs');
3356 foreach ( @fields ) {
3357 $xls->write(0,$xls_c++,$_);
3362 foreach my $svc_phone ( @svc_phone ) {
3363 my @cols = map { $svc_phone->$_ } @fields;
3364 if($p->{'format'} eq 'csv') {
3365 return { 'error' => 'Unable to create CSV' }
3366 unless $csv->combine(@cols);
3367 $content .= $csv->string;
3369 elsif($p->{'format'} eq 'xls') {
3372 $xls->write($xls_r,$xls_c++,$_);
3378 $xls_workbook->close() if $p->{'format'} eq 'xls';
3380 { content => $content, format => $p->{'format'}, };
3385 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3386 return { 'error' => $session } if $context eq 'error';
3388 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3389 # FS::TicketSystem->init();
3390 # return { 'error' => 'get_ticket configuration error' }
3391 # if $FS::TicketSystem::system ne 'RT_Internal';
3393 # check existence and ownership as part of this
3394 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3395 my $rt_session = FS::TicketSystem->session('');
3396 my $Ticket = FS::TicketSystem->get_ticket_object(
3398 ticket_id => $p->{'ticket_id'},
3401 return { 'error' => 'ticket not found' } if !$Ticket;
3403 if ( length( $p->{'subject'} || '' ) ) {
3405 if ( $p->{'subject'} ne $Ticket->Subject ) {
3406 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3407 return { 'error' => "unable to set subject: $msg" } if !$val;
3411 if(length($p->{'reply'})) {
3412 my @err_or_res = FS::TicketSystem->correspond_ticket(
3414 'ticket_id' => $p->{'ticket_id'},
3415 'content' => $p->{'reply'},
3418 return { 'error' => 'unable to reply to ticket' }
3419 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3422 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3423 my $err_or_ticket = FS::TicketSystem->get_ticket(
3425 'ticket_id' => $p->{'ticket_id'},
3428 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3429 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3431 return { 'error' => $err_or_ticket };
3434 my @custs = @{$err_or_ticket->{'custs'}};
3435 my @txns = @{$err_or_ticket->{'txns'}};
3438 # superseded by check in get_ticket_object
3439 #return { 'error' => 'invalid ticket requested' }
3440 #unless grep($_ eq $custnum, @custs);
3442 foreach my $txn ( @txns ) {
3443 push @filtered_txns, $txn
3444 if ($txn->{'type'} eq 'EmailRecord'
3445 || $txn->{'type'} eq 'Correspond'
3446 || $txn->{'type'} eq 'Create');
3449 warn "$me get_ticket: successful: \n"
3451 return { 'error' => '',
3452 'transactions' => \@filtered_txns,
3453 'ticket_fields' => $err_or_ticket->{'fields'},
3454 'ticket_id' => $p->{'ticket_id'},
3458 sub adjust_ticket_priority {
3460 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3461 return { 'error' => $session } if $context eq 'error';
3463 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3464 # FS::TicketSystem->init;
3465 my $ss_priority = FS::TicketSystem->selfservice_priority;
3467 return { 'error' => 'adjust_ticket_priority configuration error' }
3468 if $FS::TicketSystem::system ne 'RT_Internal'
3471 my $values = $p->{'values'}; #hashref, id => priority value
3474 foreach my $id (keys %$values) {
3475 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3476 my $Ticket = FS::TicketSystem->get_ticket_object('',
3478 'custnum' => $custnum,
3481 $ticket_error{$id} = 'ticket not found';
3485 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3486 # We're not going to implement it for RT_External.
3487 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3488 my $new_value = $values->{$id};
3489 next if $old_value eq $new_value;
3491 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3493 # AddCustomFieldValue works fine (replacing any existing value) if it's
3494 # a single-valued custom field, which it should be. If it's not, you're
3495 # doing something wrong.
3497 if ( length($new_value) ) {
3498 ($val, $msg) = $Ticket->AddCustomFieldValue(
3499 Field => $ss_priority,
3500 Value => $new_value,
3504 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3505 Field => $ss_priority,
3506 Value => $old_value,
3510 $ticket_error{$id} = $msg if !$val;
3511 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3513 return { 'error' => '',
3514 'ticket_error' => \%ticket_error,
3515 %{ customer_info($p) } # send updated customer info back
3521 sub _custoragent_session_custnum {
3524 my($context, $session, $custnum);
3525 if ( $p->{'session_id'} ) {
3527 $context = 'customer';
3528 $session = _cache->get($p->{'session_id'})
3529 or return ( 'error' => "Can't resume session" ); #better error message
3530 $custnum = $session->{'custnum'};
3532 } elsif ( $p->{'agent_session_id'} ) {
3535 my $agent_cache = new FS::ClientAPI_SessionCache( {
3536 'namespace' => 'FS::ClientAPI::Agent',
3538 $session = $agent_cache->get($p->{'agent_session_id'})
3539 or return ( 'error' => "Can't resume session" ); #better error message
3540 $custnum = $p->{'custnum'};
3544 return ( 'error' => "Can't resume session" ); #better error message
3547 ($context, $session, $custnum);