1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
596 $return{max_invnum} = $cust_main->max_invnum;
598 if ( $session->{'pkgnum'} ) {
599 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
600 #next_bill_date from cust_pkg?
602 $return{balance} = $cust_main->balance;
603 $return{next_bill_date} = $cust_main->next_bill_date;
604 $return{next_bill_date_pretty} =
605 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
608 $return{balance_pretty} = money_pretty($return{balance});
610 $return{countrydefault} = scalar($conf->config('countrydefault'));
612 $return{small_custview} =
613 small_custview( $cust_main,
614 $return{countrydefault},
618 $return{first} = $cust_main->first;
619 $return{'last'} = $cust_main->get('last');
620 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
622 #none of these are terribly expensive if we want 'em...
623 for (@cust_main_editable_fields) {
624 $return{$_} = $cust_main->get($_);
626 #maybe a little more expensive, but it should be cached by now
627 for (@location_editable_fields) {
628 $return{$_} = $cust_main->bill_location->get($_)
629 if $cust_main->bill_locationnum;
630 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
631 if $cust_main->ship_locationnum;
634 my @invoicing_list = $cust_main->invoicing_list;
635 $return{'invoicing_list'} =
636 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
637 $return{'postal_invoicing'} =
638 0 < ( grep { $_ eq 'POST' } @invoicing_list );
640 if ( $session->{'svcnum'} ) {
641 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
642 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
643 $return{'svcnum'} = $session->{'svcnum'};
646 } elsif ( $session->{'svcnum'} ) { #no customer record
648 #uuh, not supproted yet... die?
649 return { 'error' => 'customer_info_short not yet supported as agent' };
653 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
657 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
658 # it is not customer-specific, though it is only shown to authenticated customers
659 # it is not currently agent-specific, though at some point it might be
660 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
662 return { 'error' => '',
663 'custnum' => $custnum,
668 sub customer_recurring {
671 my($context, $session, $custnum) = _custoragent_session_custnum($p);
672 return { 'error' => $session } if $context eq 'error';
676 my $conf = new FS::Conf;
678 my $search = { 'custnum' => $custnum };
679 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
680 my $cust_main = qsearchs('cust_main', $search )
681 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
683 $return{'display_recurring'} = [ $cust_main->display_recurring ];
685 return { 'error' => '',
686 'custnum' => $custnum,
691 sub billing_history {
694 my($context, $session, $custnum) = _custoragent_session_custnum($p);
695 return { 'error' => $session } if $context eq 'error';
697 return { 'error' => 'No customer' } unless $custnum;
699 my $search = { 'custnum' => $custnum };
700 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
701 my $cust_main = qsearchs('cust_main', $search )
702 or return { 'error' => "unknown custnum $custnum" };
706 if ( $session->{'pkgnum'} ) {
707 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
708 #next_bill_date from cust_pkg?
709 return { 'error' => 'No history for package' };
712 $return{balance} = $cust_main->balance;
713 $return{balance_pretty} = money_pretty($return{balance});
714 $return{next_bill_date} = $cust_main->next_bill_date;
715 $return{next_bill_date_pretty} =
716 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
719 my $conf = new FS::Conf;
721 $return{'history'} = [
722 $cust_main->payment_history(
723 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
728 $return{'money_char'} = $conf->config("money_char") || '$',
736 my $session = _cache->get($p->{'session_id'})
737 or return { 'error' => "Can't resume session" }; #better error message
739 my $custnum = $session->{'custnum'}
740 or return { 'error' => "no customer record" };
742 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
743 or return { 'error' => "unknown custnum $custnum" };
745 my $conf = new FS::Conf;
746 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
747 return { 'error' => "You do not have authority to add a bank account" };
750 my $new = new FS::cust_main { $cust_main->hash };
752 $new->set( $_ => $p->{$_} )
753 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
755 if ( exists($p->{address1}) ) {
756 my $bill_location = FS::cust_location->new({
757 map { $_ => $p->{$_} } @location_editable_fields
759 # if this is unchanged from before, cust_main::replace will ignore it
760 $new->set('bill_location' => $bill_location);
763 if ( exists($p->{ship_address1}) ) {
764 my $ship_location = FS::cust_location->new({
765 map { $_ => $p->{"ship_$_"} } @location_editable_fields
767 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
768 # Selfservice unfortunately tries to indicate "same as billing
769 # address" by sending all fields empty. Did this ever work?
770 $ship_location = $cust_main->bill_location;
772 $new->set('ship_location' => $ship_location);
774 # but if it hasn't been passed in at all, leave ship_location alone--
775 # DON'T change it to match bill_location.
778 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
779 #false laziness with httemplate/edit/process/cust_main.cgi
780 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
781 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
783 @invoicing_list = $cust_main->invoicing_list;
786 my $error = $new->replace($cust_main, \@invoicing_list);
787 return { 'error' => $error } if $error;
790 return { 'error' => '' };
795 my $session = _cache->get($p->{'session_id'})
796 or return { 'error' => "Can't resume session" }; #better error message
802 my $conf = new FS::Conf;
803 use vars qw($payment_info); #cache for performance
804 unless ( $payment_info ) {
806 my %states = map { $_->state => 1 }
807 qsearch('cust_main_county', {
808 'country' => $conf->config('countrydefault') || 'US'
811 my %cust_paybys = map { $_ => 1 }
812 map { FS::payby->payby2payment($_) }
813 $conf->config('signup_server-payby');
815 my @cust_paybys = keys %cust_paybys;
819 #list all counties/states/countries
820 'cust_main_county' =>
821 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
823 #shortcut for one-country folks
825 [ sort { $a cmp $b } keys %states ],
827 'card_types' => card_types(),
829 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
830 'require_cvv' => $conf->exists('selfservice-require_cvv'),
831 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
833 'paytypes' => [ FS::cust_payby::paytypes ],
835 'paybys' => [ $conf->config('signup_server-payby') ],
836 'cust_paybys' => \@cust_paybys,
838 'stateid_label' => FS::Msgcat::_gettext('stateid'),
839 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
841 'show_ss' => $conf->exists('show_ss'),
842 'show_stateid' => $conf->exists('show_stateid'),
843 'show_paystate' => $conf->exists('show_bankstate'),
845 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
846 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
856 my %return = %$payment_info;
858 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
860 my $custnum = $session->{'custnum'};
862 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
863 or return { 'error' => "unknown custnum $custnum" };
865 $return{'hide_payment_fields'} = [
867 my $pg = payment_gateway($cust_main, $_);
868 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
869 } @{ $return{cust_paybys} }
872 $return{balance} = $cust_main->balance; #XXX pkg-balances?
874 $return{$_} = $cust_main->bill_location->get($_)
875 for qw(address1 address2 city state zip);
877 # look for stored cust_payby info
878 # only if we've been given a clear payment_payby (to avoid payname conflicts)
879 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
880 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
881 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
883 $return{payname} = $cust_payby->payname
884 || ( $cust_main->first. ' '. $cust_main->get('last') );
885 $return{custpaybynum} = $cust_payby->custpaybynum;
887 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
888 $return{card_type} = cardtype($cust_payby->payinfo);
889 $return{payinfo} = $cust_payby->paymask;
891 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
895 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
896 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
897 $return{payinfo1} = $payinfo1;
898 $return{payinfo2} = $payinfo2;
899 $return{paytype} = $cust_payby->paytype;
900 $return{paystate} = $cust_payby->paystate;
901 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
906 if ( $conf->config('prepayment_discounts-credit_type') ) {
908 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
911 #doubleclick protection
913 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
914 $return{paybatch} = $return{payunique}; #back compat
916 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
918 return { 'error' => '',
924 #some false laziness with httemplate/process/payment.cgi - look there for
925 #ACH and CVV support stuff
927 sub validate_payment {
930 my $session = _cache->get($p->{'session_id'})
931 or return { 'error' => "Can't resume session" }; #better error message
933 my $custnum = $session->{'custnum'};
935 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
936 or return { 'error' => "unknown custnum $custnum" };
938 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
939 or return { 'error' => gettext('illegal_amount') };
941 return { error => 'Amount must be greater than 0' } unless $amount > 0;
943 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
944 #changing the hidden form values
945 my $conf = new FS::Conf;
946 my $fee_display = $conf->config('selfservice_process-display') || 'add';
947 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
948 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
949 if ( $fee_display eq 'add'
951 and ! $fee_skip_first || scalar($cust_main->cust_pay)
954 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
955 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
958 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
959 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
960 my $discount_term = $1;
962 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
963 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
966 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
967 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
970 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
971 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
974 $payunique = $paybatch if ! length($payunique) && length($paybatch);
976 $p->{'payby'} ||= 'CARD';
977 $p->{'payby'} =~ /^([A-Z]{4})$/
978 or return { 'error' => "illegal_payby " . $p->{'payby'} };
981 #false laziness w/process/payment.cgi
984 my $replace_cust_payby;
985 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
987 $p->{'payinfo1'} =~ /^([\dx]+)$/
988 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
990 $p->{'payinfo2'} =~ /^([\dx]+)$/
991 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
993 $payinfo = $payinfo1. '@'. $payinfo2;
996 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
997 if ( $cust_payby->paymask eq $payinfo ) {
998 $payinfo = $cust_payby->payinfo;
999 $replace_cust_payby = $cust_payby;
1005 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1006 return { 'error' => "You are not allowed to change your payment information." };
1009 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1011 $payinfo = $p->{'payinfo'};
1015 #more intelligent matching will be needed here if you change
1016 #card_masking_method and don't remove existing paymasks
1017 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1018 if ( $cust_payby->paymask eq $payinfo ) {
1019 $payinfo = $cust_payby->payinfo;
1020 $replace_cust_payby = $cust_payby;
1026 $payinfo =~ s/\D//g;
1027 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1028 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1032 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1033 return { 'error' => gettext('unknown_card_type') }
1034 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1036 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1037 if ( cardtype($payinfo) eq 'American Express card' ) {
1038 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1039 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1042 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1043 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1046 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1047 return { 'error' => 'CVV2 is required' };
1048 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1049 return { 'error' => 'CVV2 is required' };
1053 die "unknown payby $payby";
1056 my %payby2fields = (
1057 'CARD' => [ qw( paystart_month paystart_year payissue payip
1058 address1 address2 city state zip country ) ],
1059 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1062 my %replace = ( 'replace' => $replace_cust_payby, );
1065 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1068 'cust_main' => $cust_main, #XXX or just custnum??
1069 'amount' => sprintf('%.2f', $amount),
1071 'payinfo' => $payinfo,
1072 'paymask' => FS::payinfo_Mixin->mask_payinfo( $payby, $payinfo ),
1073 'card_type' => $card_type,
1074 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1075 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1076 'month' => $p->{'month'},
1077 'year' => $p->{'year'},
1078 'payname' => $payname,
1079 'payunique' => $payunique,
1080 'paybatch' => $paybatch,
1081 'paycvv' => $paycvv,
1082 'payname' => $payname,
1083 'discount_term' => $discount_term,
1084 'pkgnum' => $session->{'pkgnum'},
1086 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1096 my $validate = validate_payment($p);
1097 return $validate if $validate->{'error'};
1099 my $conf = new FS::Conf;
1100 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1101 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1103 +{ map { $_=>$validate->{$_} }
1104 qw( card_type paymask payname paydate_pretty month year amount
1105 address1 address2 city state zip country
1111 sub process_stored_payment {
1114 my $session_id = $p->{'session_id'};
1116 my $payment_info = _cache->get( "payment_$session_id" )
1117 or return { 'error' => "Can't resume session" }; #better error message
1119 do_process_payment($payment_info);
1123 sub process_payment {
1126 my $payment_info = validate_payment($p);
1127 return $payment_info if $payment_info->{'error'};
1129 do_process_payment($payment_info);
1133 sub do_process_payment {
1134 my $validate = shift;
1136 my $cust_main = $validate->{'cust_main'};
1138 my $amount = delete $validate->{'amount'};
1141 my $payby = delete $validate->{'payby'};
1143 if ( $validate->{'save'} ) {
1146 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1147 $saveopt{$field} = $validate->{$field};
1150 if ( $payby eq 'CARD' ) {
1151 my $bill_location = FS::cust_location->new({
1152 map { $_ => $validate->{$_} }
1153 qw(address1 address2 city state country zip)
1155 $saveopt{'bill_location'} = $bill_location;
1156 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1157 $saveopt{$field} = $validate->{$field};
1160 # stateid/stateid_state won't be saved, might be broken as of 4.x
1161 foreach my $field ( qw( paytype paystate ) ) {
1162 $saveopt{$field} = $validate->{$field};
1166 my $error = $cust_main->save_cust_payby(
1167 'payment_payby' => $payby,
1168 'replace' => $validate->{'replace'}, # cust_payby object to replace
1173 #no, this causes customers to process their payments again
1174 #return { 'error' => $error };
1175 #XXX just warn verosely for now so i can figure out how these happen in
1176 # the first place, eventually should redirect them to the "change
1177 #address" page but indicate if the payment processed?
1178 delete($validate->{'payinfo'}); #don't want to log this!
1179 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1181 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1182 "CUST_MAIN: ". Dumper($cust_main)."\n".
1183 "PACKET: ". Dumper($validate)."\n";
1187 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1191 'paynum_ref' => \$paynum,
1194 return { 'error' => $error } if $error;
1196 #no error, so order the fee package if applicable...
1197 my $conf = new FS::Conf;
1198 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1199 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1201 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1203 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1205 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1206 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1209 #and generate an invoice for it now too
1210 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1211 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1216 $cust_main->apply_payments;
1219 my $receipt_html = '';
1221 # currently supported for realtime CC only; send receipt data to SS
1222 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1225 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1228 <TD ALIGN="right">Payment#</TD>
1229 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1233 <TD ALIGN="right">Date</TD>
1235 <TD BGCOLOR="#FFFFFF"><B>! .
1236 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1242 <TD ALIGN="right">Amount</TD>
1243 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1248 <TD ALIGN="right">Payment method</TD>
1249 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1262 'amount' => sprintf('%.2f', $cust_pay->paid),
1263 'date' => $cust_pay->_date,
1264 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1265 'time_pretty' => time2str('%T', $cust_pay->_date),
1266 'auth_num' => $cust_pay->auth,
1267 'order_num' => $cust_pay->order_number,
1268 'receipt_html' => $receipt_html,
1275 'receipt_html' => '',
1282 sub realtime_collect {
1285 my $session = _cache->get($p->{'session_id'})
1286 or return { 'error' => "Can't resume session" }; #better error message
1288 my $custnum = $session->{'custnum'};
1290 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1291 or return { 'error' => "unknown custnum $custnum" };
1294 if ( $p->{'amount'} ) {
1295 $amount = $p->{'amount'};
1297 elsif ( $session->{'pkgnum'} ) {
1298 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1301 $amount = $cust_main->balance;
1304 my $error = $cust_main->realtime_collect(
1305 'method' => $p->{'method'},
1306 'amount' => $amount,
1307 'pkgnum' => $session->{'pkgnum'},
1308 'session_id' => $p->{'session_id'},
1312 return { 'error' => $error } unless ref( $error );
1314 return { 'error' => '', amount => $amount, %$error };
1317 sub start_thirdparty {
1319 my $session = _cache->get($p->{'session_id'})
1320 or return { 'error' => "Can't resume session" }; #better error message
1321 my $custnum = $session->{'custnum'};
1322 my $cust_main = FS::cust_main->by_key($custnum);
1324 my $amount = $p->{'amount'}
1325 or return { error => 'no amount' };
1327 my $result = $cust_main->create_payment(
1328 'method' => $p->{'method'},
1329 'amount' => $p->{'amount'},
1330 'pkgnum' => $session->{'pkgnum'},
1331 'session_id' => $p->{'session_id'},
1334 if ( ref($result) ) { # hashref or error
1337 return { error => $result };
1341 sub finish_thirdparty {
1343 my $session_id = delete $p->{'session_id'};
1344 my $session = _cache->get($session_id)
1345 or return { 'error' => "Can't resume session" };
1346 my $custnum = $session->{'custnum'};
1347 my $cust_main = FS::cust_main->by_key($custnum);
1349 if ( $p->{_cancel} ) {
1350 # customer backed out of making a payment
1351 return $cust_main->cancel_payment( $session_id );
1353 my $result = $cust_main->execute_payment( $session_id, %$p );
1354 if ( ref($result) ) {
1357 return { error => $result };
1361 sub process_payment_order_pkg {
1364 my $hr = process_payment($p);
1365 return $hr if $hr->{'error'};
1370 sub process_payment_order_renew {
1373 my $hr = process_payment($p);
1374 return $hr if $hr->{'error'};
1379 sub process_prepay {
1383 my $session = _cache->get($p->{'session_id'})
1384 or return { 'error' => "Can't resume session" }; #better error message
1388 my $custnum = $session->{'custnum'};
1390 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1391 or return { 'error' => "unknown custnum $custnum" };
1393 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1394 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1402 return { 'error' => $error } if $error;
1404 return { 'error' => '',
1405 'amount' => $amount,
1406 'seconds' => $seconds,
1407 'duration' => duration_exact($seconds),
1408 'upbytes' => $upbytes,
1409 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1410 'downbytes' => $downbytes,
1411 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1412 'totalbytes'=> $totalbytes,
1413 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1420 my $session = _cache->get($p->{'session_id'})
1421 or return { 'error' => "Can't resume session" }; #better error message
1423 my $custnum = $session->{'custnum'};
1425 my $invnum = $p->{'invnum'};
1427 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1428 'custnum' => $custnum } )
1429 or return { 'error' => "Can't find invnum" };
1433 return { 'error' => '',
1434 'invnum' => $invnum,
1435 'invoice_text' => join('', $cust_bill->print_text ),
1436 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1443 my $session = _cache->get($p->{'session_id'})
1444 or return { 'error' => "Can't resume session" }; #better error message
1446 my $custnum = $session->{'custnum'};
1448 my $invnum = $p->{'invnum'};
1450 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1451 'custnum' => $custnum } )
1452 or return { 'error' => "Can't find invnum" };
1456 return { 'error' => '',
1457 'invnum' => $invnum,
1458 'invoice_pdf' => $cust_bill->print_pdf({
1459 'unsquelch_cdr' => 1,
1460 'locale' => $p->{'locale'},
1466 sub legacy_invoice {
1468 my $session = _cache->get($p->{'session_id'})
1469 or return { 'error' => "Can't resume session" }; #better error message
1471 my $custnum = $session->{'custnum'};
1473 my $legacyinvnum = $p->{'legacyinvnum'};
1476 'legacyinvnum' => $legacyinvnum,
1477 'custnum' => $custnum,
1480 my $legacy_cust_bill =
1481 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1482 || qsearchs('legacy_cust_bill', \%hash )
1483 or return { 'error' => "Can't find legacyinvnum" };
1487 return { 'error' => '',
1488 'legacyinvnum' => $legacyinvnum,
1489 'legacyid' => $legacy_cust_bill->legacyid,
1490 'invoice_html' => $legacy_cust_bill->content_html,
1495 sub legacy_invoice_pdf {
1497 my $session = _cache->get($p->{'session_id'})
1498 or return { 'error' => "Can't resume session" }; #better error message
1500 my $custnum = $session->{'custnum'};
1502 my $legacyinvnum = $p->{'legacyinvnum'};
1504 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1505 'legacyinvnum' => $legacyinvnum,
1506 'custnum' => $custnum,
1507 }) or return { 'error' => "Can't find legacyinvnum" };
1511 return { 'error' => '',
1512 'legacyinvnum' => $legacyinvnum,
1513 'legacyid' => $legacy_cust_bill->legacyid,
1514 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1522 #sessioning for this? how do we get the session id to the backend invoice
1523 # template so it can add it to the link, blah
1526 if ( $p->{'invnum'} ) {
1527 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1528 or return { 'error' => 'unknown invnum' };
1529 $agentnum = $cust_bill->cust_main->agentnum;
1532 my $templatename = $p->{'template'} || $p->{'templatename'};
1534 #false laziness-ish w/view/cust_bill-logo.cgi
1536 my $conf = new FS::Conf;
1537 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1538 $templatename = "_$1";
1543 my $filename = "logo$templatename.png";
1545 return { 'error' => '',
1546 'logo' => $conf->config_binary($filename, $agentnum),
1547 'content_type' => 'image/png', #should allow gif, jpg too
1553 my $session = _cache->get($p->{'session_id'})
1554 or return { 'error' => "Can't resume session" }; #better error message
1556 my $custnum = $session->{'custnum'};
1558 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1559 or return { 'error' => "unknown custnum $custnum" };
1561 my $conf = new FS::Conf;
1563 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1565 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1570 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1571 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1572 my $owed = $_->owed;
1574 +{ 'invnum' => $_->invnum,
1575 '_date' => $_->_date,
1576 'date' => time2str("%b %o, %Y", $_->_date),
1577 'date_short' => time2str("%m-%d-%Y", $_->_date),
1578 'previous' => sprintf('%.2f', ($_->previous)[0]),
1579 'charged' => sprintf('%.2f', $_->charged),
1580 'owed' => sprintf('%.2f', $owed),
1581 'balance' => sprintf('%.2f', $balance),
1582 'lastpay' => @payments_and_credits
1583 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1589 return { 'error' => '',
1590 'balance' => $cust_main->balance,
1591 'money_char' => $conf->config("money_char") || '$',
1592 'invoices' => $invoices,
1593 'legacy_invoices' => [
1595 +{ 'legacyinvnum' => $_->legacyinvnum,
1596 'legacyid' => $_->legacyid,
1597 '_date' => $_->_date,
1598 'date' => time2str("%b %o, %Y", $_->_date),
1599 'date_short' => time2str("%m-%d-%Y", $_->_date),
1600 'charged' => sprintf('%.2f', $_->charged),
1601 'has_content' => ( length($_->content_pdf)
1602 || length($_->content_html) ),
1612 my $session = _cache->get($p->{'session_id'})
1613 or return { 'error' => "Can't resume session" }; #better error message
1615 my $custnum = $session->{'custnum'};
1617 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1618 or return { 'error' => "unknown custnum $custnum" };
1620 return { 'error' => '',
1621 'balance' => $cust_main->balance,
1622 'money_char' => FS::Conf->new->config("money_char") || '$',
1623 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1627 sub payment_receipt {
1629 my $session = _cache->get($p->{'session_id'})
1630 or return { 'error' => "Can't resume session" }; #better error message
1632 my $custnum = $session->{'custnum'};
1634 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1635 'paynum' => $p->{'paynum'},
1638 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1642 %{ $cust_pay->SSAPI_getinfo },
1649 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1650 return { 'error' => $session } if $context eq 'error';
1652 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1653 or return { 'error' => "unknown custnum $custnum" };
1657 my $cust_payby = $_;
1659 map { $_ => $cust_payby->$_ }
1660 qw( custpaybynum weight payby paymask paydate
1661 payname paystate paytype
1665 $cust_main->cust_payby
1673 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1674 return { 'error' => $session } if $context eq 'error';
1676 #XXX payinfo1 + payinfo2 for CHEK?
1677 #or take the opportunity to use separate, more well- named fields?
1678 if ($p->{'payby'} eq 'CHEK') {
1679 $p->{'payinfo1'} =~ /^([\dx]+)$/
1680 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1682 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1683 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1685 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1688 my $cust_payby = new FS::cust_payby {
1689 'custnum' => $custnum,
1690 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1691 paystate paytype payip
1695 my $error = $cust_payby->insert;
1697 return { 'error' => $error };
1699 return { 'custpaybynum' => $cust_payby->custpaybynum };
1707 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1708 return { 'error' => $session } if $context eq 'error';
1710 if ($p->{'payby'} eq 'CHEK') {
1711 $p->{'payinfo1'} =~ /^([\dx]+)$/
1712 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1714 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1715 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1717 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1720 my $cust_payby = qsearchs('cust_payby', {
1721 'custnum' => $custnum,
1722 'custpaybynum' => $p->{'custpaybynum'},
1724 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1727 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1729 next unless exists($p->{$field});
1730 $cust_payby->set($field,$p->{$field});
1733 my $error = $cust_payby->replace;
1735 return { 'error' => $error };
1737 return { 'custpaybynum' => $cust_payby->custpaybynum };
1745 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1746 return { 'error' => $session } if $context eq 'error';
1748 my $cust_payby = qsearchs('cust_payby', {
1749 'custnum' => $custnum,
1750 'custpaybynum' => $p->{'custpaybynum'},
1752 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1754 return { 'error' => $cust_payby->verify };
1761 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1762 return { 'error' => $session } if $context eq 'error';
1764 my $cust_payby = qsearchs('cust_payby', {
1765 'custnum' => $custnum,
1766 'custpaybynum' => $p->{'custpaybynum'},
1768 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1770 my $conf = new FS::Conf;
1771 if (($cust_payby->payby eq "DCHK" || $cust_payby->payby eq "CHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
1772 return { 'error' => "Sorry you do not have permission to delete bank information." };
1775 return { 'error' => $cust_payby->delete };
1781 my $session = _cache->get($p->{'session_id'})
1782 or return { 'error' => "Can't resume session" }; #better error message
1784 my $custnum = $session->{'custnum'};
1786 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1787 or return { 'error' => "unknown custnum $custnum" };
1789 my @errors = $cust_main->cancel( 'quiet'=>1 );
1791 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1793 return { 'error' => $error };
1800 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1801 return { 'error' => $session } if $context eq 'error';
1803 my $pkg = qsearchs({
1804 'table' => 'cust_pkg',
1805 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1807 'custnum' => $custnum,
1808 'pkgnum' => $p->{'pkgnum'},
1811 or return {'error' => 'unknown pkg num $pkgnum'};
1814 pkg_label => $pkg->pkg,
1815 pkgpart => $pkg->pkgpart,
1816 classnum => $pkg->classnum,
1824 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1825 return { 'error' => $session } if $context eq 'error';
1827 my $search = { 'custnum' => $custnum };
1828 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1829 my $cust_main = qsearchs('cust_main', $search )
1830 or return { 'error' => "unknown custnum $custnum" };
1832 my $conf = new FS::Conf;
1833 my $immutable = $conf->exists('selfservice_immutable-package');
1835 # the duplication below is necessary:
1836 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1837 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1838 # non-backwards-compatible change breaking the software of anyone using the API
1839 # instead of the stock selfservice
1840 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1841 if( $conf->exists('selfservice_server-view-wholesale') ) {
1842 return { 'svcnum' => $session->{'svcnum'},
1843 'custnum' => $custnum,
1844 'cust_pkg' => [ map {
1846 immutable => $immutable,
1847 part_pkg => [ map $_->hashref, $_->part_pkg ],
1849 [ map $_->hashref, $_->available_part_svc ],
1851 [ map { my $ref = { $_->hash,
1852 label => [ $_->label ],
1854 $ref->{_password} = $_->svc_x->_password
1855 if $context eq 'agent'
1856 && $conf->exists('agent-showpasswords')
1857 && $_->part_svc->svcdb eq 'svc_acct';
1862 } $cust_main->cust_pkg
1865 small_custview( $cust_main, $conf->config('countrydefault') ),
1866 'wholesale_view' => 1,
1867 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1868 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1869 'lnp' => $conf->exists('svc_phone-lnp'),
1873 { 'svcnum' => $session->{'svcnum'},
1874 'custnum' => $custnum,
1875 'cust_pkg' => [ map {
1876 my $primary_cust_svc = $_->primary_cust_svc;
1879 immutable => $immutable,
1880 pkg_label => $_->pkg_locale,
1881 status => $_->status,
1882 statuscolor => $_->statuscolor,
1884 [ map { $_->hashref }
1885 grep { $_->selfservice_access ne 'hidden' }
1886 $_->available_part_svc
1889 [ map { my $ref = { $_->hash,
1890 label => [ $_->label ],
1892 $ref->{_password} = $_->svc_x->_password
1893 if $context eq 'agent'
1894 && $conf->exists('agent-showpasswords')
1895 && $_->part_svc->svcdb eq 'svc_acct';
1896 $ref->{svchash} = { $_->svc_x->hash } if
1897 $_->part_svc->svcdb eq 'svc_phone';
1898 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1899 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1902 grep { $_->part_svc->selfservice_access ne 'hidden' }
1907 ? { $primary_cust_svc->hash,
1908 label => [ $primary_cust_svc->label ],
1909 finger => $primary_cust_svc->svc_x->finger, #uuh
1910 $primary_cust_svc->part_svc->hash,
1914 } $cust_main->ncancelled_pkgs
1917 small_custview( $cust_main, $conf->config('countrydefault') ),
1918 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1926 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1927 return { 'error' => $session } if $context eq 'error';
1929 my $conf = new FS::Conf;
1931 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1932 my $search = { 'custnum' => $custnum };
1933 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1934 my $cust_main = qsearchs('cust_main', $search )
1935 or return { 'error' => "unknown custnum $custnum" };
1937 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1938 if ( ! $pkgnum && $p->{'svcnum'} ) {
1939 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1940 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1944 my @cust_pkg_usage = ();
1945 foreach my $cust_pkg ( $p->{'ncancelled'}
1946 ? $cust_main->ncancelled_pkgs
1947 : $cust_main->unsuspended_pkgs ) {
1948 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1949 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1950 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1953 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1956 foreach (@cust_pkg_usage) {
1957 my $part = $_->part_pkg_usage;
1958 my $tag = $part->description . ($part->shared ? 1 : 0);
1959 my $row = $usage_pools{$tag}
1960 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1961 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1962 $row->[2] += $part->minutes; # minutes total
1964 } # otherwise just leave them empty
1966 if ( $p->{'svcdb'} ) {
1967 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1969 : ref($p->{'svcdb'}) eq 'ARRAY'
1970 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1971 : { $p->{'svcdb'} => 1 };
1972 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1975 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1978 my @svcs; # stuff to return to the client
1979 my %bytes_used_total; # for _used columns only
1980 foreach my $cust_svc (@cust_svc) {
1981 my $svc_x = $cust_svc->svc_x;
1982 my($label, $value) = $cust_svc->label;
1983 my $part_svc = $cust_svc->part_svc;
1984 my $svcdb = $part_svc->svcdb;
1985 my $cust_pkg = $cust_svc->cust_pkg;
1986 my $part_pkg = $cust_pkg->part_pkg;
1989 'svcnum' => $cust_svc->svcnum,
1990 'display_svcnum' => $cust_svc->display_svcnum,
1994 'pkg_label' => $cust_pkg->pkg_locale,
1995 'pkg_status' => $cust_pkg->status,
1996 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1999 # would it make sense to put this in a svc_* method?
2001 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
2002 my $last_bill = $cust_pkg->last_bill || 0;
2004 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
2005 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
2008 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
2009 'upbytes_used' => display_bytecount($up_used),
2010 'downbytes_used' => display_bytecount($down_used),
2011 'totalbytes_used' => display_bytecount($up_used + $down_used)
2013 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
2014 $bytes_used_total{'upbytes_used'} += $up_used;
2015 $bytes_used_total{'downbytes_used'} += $down_used;
2016 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
2019 if ( $svcdb eq 'svc_acct' ) {
2020 foreach (qw(username email finger seconds)) {
2021 $hash{$_} = $svc_x->$_;
2027 'upbytes' => display_bytecount($svc_x->upbytes),
2028 'downbytes' => display_bytecount($svc_x->downbytes),
2029 'totalbytes' => display_bytecount($svc_x->totalbytes),
2031 'recharge_amount' => $part_pkg->option('recharge_amount',1),
2032 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2033 'recharge_upbytes' =>
2034 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2035 'recharge_downbytes' =>
2036 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2037 'recharge_totalbytes' =>
2038 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2043 } elsif ( $svcdb eq 'svc_dsl' ) {
2045 $hash{'phonenum'} = $svc_x->phonenum;
2046 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2047 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2048 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2051 $hash{'name'} = $cust_main->name;
2053 # no usage to hide here
2055 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2057 # could potentially show lots of things...
2058 $hash{'outbound'} = 1;
2059 $hash{'inbound'} = 0;
2060 if ( $svcdb eq 'svc_phone' ) {
2061 if ( $part_pkg->plan eq 'voip_inbound' ) {
2062 $hash{'outbound'} = 0;
2063 $hash{'inbound'} = 1;
2064 } elsif ( $part_pkg->option('selfservice_inbound_format')
2065 or $conf->config('selfservice-default_inbound_cdr_format')
2067 $hash{'inbound'} = 1;
2070 foreach (qw(inbound outbound)) {
2071 # hmm...we can't filter by status here, because there might
2072 # not be cdr_terminations at all. have to go by date.
2073 # find all since the last bill date.
2074 # XXX cdr types? we are going to need them.
2076 my $sum_cdr = $svc_x->sum_cdrs(
2077 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2078 'begin' => ($cust_pkg->last_bill || 0),
2080 'disable_charged_party' => 1,
2082 $hash{$_} = $sum_cdr->hashref;
2085 } # not hiding usage
2089 } # foreach $cust_svc
2091 foreach my $field (keys %bytes_used_total) {
2092 if ($field =~ /bytes/) {
2093 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2098 'svcnum' => $session->{'svcnum'},
2099 'custnum' => $custnum,
2100 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2101 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2103 'bytes_used_total' => \%bytes_used_total,
2105 map { $usage_pools{$_} }
2109 'hide_usage' => $hide_usage,
2114 sub _customer_svc_x {
2115 my($custnum, $svcnum, $table) = (shift, shift, shift);
2116 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2118 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2119 my $search = " AND custnum = $1";
2120 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2123 'table' => ($table || 'svc_acct'),
2124 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2125 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2126 #'LEFT JOIN cust_main USING ( custnum ) ',
2127 'hashref' => $hashref,
2128 'extra_sql' => $search, #important
2133 sub svc_status_html {
2136 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2137 return { 'error' => $session } if $context eq 'error';
2139 #XXX only svc_dsl for now
2140 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2141 or return { 'error' => "Service not found" };
2143 my $html = $svc_x->getstatus_html;
2145 return { 'html' => $html };
2149 sub svc_status_hash {
2152 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2153 return { 'error' => $session } if $context eq 'error';
2155 #XXX only svc_acct for now
2156 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2157 or return { 'error' => "Service not found" };
2159 my ( $html, $hashref ) = $svc_x->export_getstatus;
2164 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2165 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2166 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2167 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2168 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2171 my( $p, $method ) = @_;
2173 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2174 return { 'error' => $session } if $context eq 'error';
2176 #XXX only svc_acct for now
2177 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2178 or return { 'error' => "Service not found" };
2180 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2182 my $error = $svc_x->$method($p); #$p? returns error?
2183 return { 'error' => $error } if $error;
2185 return {}; #? { 'error' => '' }
2189 sub acct_forward_info {
2192 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2193 return { 'error' => $session } if $context eq 'error';
2195 my $svc_forward = _customer_svc_x( $custnum,
2196 { 'srcsvc' => $p->{'svcnum'} },
2199 or return { 'error' => '',
2203 return { 'error' => '',
2204 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2209 sub process_acct_forward {
2211 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2212 return { 'error' => $session } if $context eq 'error';
2214 my $old = _customer_svc_x( $custnum,
2215 { 'srcsvc' => $p->{'svcnum'} },
2219 if ( $p->{'dst'} eq '' ) {
2221 my $error = $old->delete;
2222 return { 'error' => $error };
2224 return { 'error' => '' };
2227 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2228 'dst' => $p->{'dst'},
2233 $new->svcnum($old->svcnum);
2234 my $cust_svc = $old->cust_svc;
2235 $new->svcpart($old->svcpart);
2236 $new->pkgnuym($old->pkgnum);
2237 $error = $new->replace($old);
2239 my $conf = new FS::Conf;
2240 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2242 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2243 or return { 'error' => 'No service' }; #how would we even get here?
2245 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2247 $error = $new->insert;
2250 return { 'error' => $error };
2254 sub list_dsl_devices {
2257 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2258 return { 'error' => $session } if $context eq 'error';
2260 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2261 or return { 'error' => "Service not found" };
2264 'devices' => [ map {
2265 +{ 'mac_addr' => $_->mac_addr };
2266 } $svc_dsl->dsl_device
2272 sub add_dsl_device {
2275 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2276 return { 'error' => $session } if $context eq 'error';
2278 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2279 or return { 'error' => "Service not found" };
2281 return { 'error' => 'No MAC address supplied' }
2282 unless length($p->{'mac_addr'});
2284 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2285 'mac_addr' => scalar($p->{'mac_addr'}),
2287 my $error = $dsl_device->insert;
2288 return { 'error' => $error };
2292 sub delete_dsl_device {
2295 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2296 return { 'error' => $session } if $context eq 'error';
2298 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2299 or return { 'error' => "Service not found" };
2301 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2302 'mac_addr' => scalar($p->{'mac_addr'}),
2305 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2307 my $error = $dsl_device->delete;
2308 return { 'error' => $error };
2314 _usage_details( \&_port_graph, $p,
2315 'svcdb' => 'svc_port',
2320 my($svc_port, $begin, $end) = @_;
2322 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2323 push @usage, { 'png' => $pngOrError };
2327 sub _list_svc_usage {
2328 my($svc_acct, $begin, $end) = @_;
2330 foreach my $part_export (
2331 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2332 qw( sqlradius sqlradius_withdomain )
2334 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2339 sub list_svc_usage {
2340 _usage_details(\&_list_svc_usage, @_);
2343 sub _list_support_usage {
2344 my($svc_acct, $begin, $end) = @_;
2346 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2347 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2349 push @usage, { 'seconds' => $_->seconds,
2350 'support' => $_->support,
2351 '_date' => $_->_date,
2352 'id' => $_->transaction_id,
2353 'creator' => $_->creator,
2354 'subject' => $_->subject,
2355 'status' => $_->status,
2356 'ticketid' => $_->ticketid,
2362 sub list_support_usage {
2363 _usage_details(\&_list_support_usage, @_);
2366 sub _list_cdr_usage {
2367 # XXX CDR type support...
2368 # XXX any way to do a paged search on this?
2369 # we have to return the results all at once...
2370 my($svc_x, $begin, $end, %opt) = @_;
2371 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2375 'disable_charged_party' => 1,
2380 sub list_cdr_usage {
2382 _usage_details( \&_list_cdr_usage, $p );
2385 sub _usage_details {
2386 my($callback, $p, %opt) = @_;
2387 my $conf = FS::Conf->new;
2389 if ( $conf->exists('selfservice_hide-usage') ) {
2390 return { 'error' => 'Viewing usage is not allowed.' };
2393 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2394 return { 'error' => $session } if $context eq 'error';
2396 my $search = { 'svcnum' => $p->{'svcnum'} };
2397 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2399 my $cust_svc = qsearchs( 'cust_svc', $search );
2400 return { 'error' => 'No service selected in list_svc_usage' }
2403 my $svc_x = $cust_svc->svc_x;
2404 my $svcdb = $svc_x->table;
2405 my $cust_pkg = $cust_svc->cust_pkg;
2406 my $freq = $cust_pkg->part_pkg->freq;
2409 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2411 if ( $p->{inbound} ) {
2412 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2413 || $conf->config('selfservice-default_inbound_cdr_format')
2414 || 'source_default';
2415 $callback_opt{inbound} = 1;
2417 $format = $cust_pkg->part_pkg->option('selfservice_format')
2418 || $conf->config('selfservice-default_cdr_format')
2422 $callback_opt{format} = $format;
2423 $callback_opt{use_clid} = 1;
2424 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2427 my $start = $cust_pkg->setup;
2428 #my $end = $cust_pkg->bill; # or time?
2431 unless ( $p->{beginning} ) {
2432 $p->{beginning} = $cust_pkg->last_bill;
2433 $p->{ending} = $end;
2436 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2437 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2439 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2443 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2444 # ugly kludge, I know
2445 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2446 if (defined $delete_col) {
2447 delete($_->[$delete_col]) foreach ($header, @usage);
2451 #kinda false laziness with FS::cust_main::bill, but perhaps
2452 #we should really change this bit to DateTime and DateTime::Duration
2454 #change this bit to use Date::Manip? CAREFUL with timezones (see
2455 # mailing list archive)
2456 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2457 (localtime($p->{ending}) )[0,1,2,3,4,5];
2458 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2459 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2461 if ( $freq =~ /^\d+$/ ) {
2463 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2465 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2466 } elsif ( $freq =~ /^(\d+)w$/ ) {
2468 $nmday += $weeks * 7;
2469 $pmday -= $weeks * 7;
2470 } elsif ( $freq =~ /^(\d+)d$/ ) {
2474 } elsif ( $freq =~ /^(\d+)h$/ ) {
2479 return { 'error' => "unparsable frequency: ". $freq };
2482 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2483 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2487 'svcnum' => $p->{svcnum},
2488 'beginning' => $p->{beginning},
2489 'ending' => $p->{ending},
2490 'inbound' => $p->{inbound},
2491 'previous' => ($previous > $start) ? $previous : $start,
2492 'next' => ($next < $end) ? $next : $end,
2493 'header' => $header,
2501 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2502 return { 'error' => $session } if $context eq 'error';
2504 my $search = { 'custnum' => $custnum };
2505 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2506 my $cust_main = qsearchs('cust_main', $search )
2507 or return { 'error' => "unknown custnum $custnum" };
2509 my $status = $cust_main->status;
2511 my %order_pkg_options = ();
2512 if ( $p->{locationnum} > 0 ) {
2513 $order_pkg_options{locationnum} = delete($p->{locationnum});
2514 } elsif ( $p->{address1} ) {
2515 $order_pkg_options{'cust_location'} = new FS::cust_location {
2516 map { $_ => $p->{$_} }
2517 qw( address1 address2 city county state zip country )
2521 #false laziness w/ClientAPI/Signup.pm
2523 my $cust_pkg = new FS::cust_pkg ( {
2524 'custnum' => $custnum,
2525 'pkgpart' => $p->{'pkgpart'},
2526 'quantity' => $p->{'quantity'} || 1,
2528 my $error = $cust_pkg->check;
2529 return { 'error' => $error } if $error;
2532 unless ( $p->{'svcpart'} eq 'none' ) {
2536 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2538 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2539 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2540 $svcdb = $part_svc->svcdb;
2542 $svcdb = 'svc_acct';
2544 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2547 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2548 'svc_domain' => [ qw( domain ) ],
2549 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2550 'svc_external' => [ qw( id title ) ],
2551 'svc_pbx' => [ qw( id title ) ],
2554 my $svc_x = "FS::$svcdb"->new( {
2555 'svcpart' => $svcpart,
2556 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2559 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2562 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2563 my $acct_snarf = new FS::acct_snarf ( {
2564 'machine' => $p->{"snarf_machine$snarfnum"},
2565 'protocol' => $p->{"snarf_protocol$snarfnum"},
2566 'username' => $p->{"snarf_username$snarfnum"},
2567 '_password' => $p->{"snarf_password$snarfnum"},
2570 push @acct_snarf, $acct_snarf;
2572 $svc_x->child_objects( \@acct_snarf );
2575 my $y = $svc_x->setdefault; # arguably should be in new method
2576 return { 'error' => $y } if $y && !ref($y);
2578 $error = $svc_x->check;
2579 return { 'error' => $error } if $error;
2585 $error = $cust_main->order_pkg(
2586 'cust_pkg' => $cust_pkg,
2591 return { 'error' => $error } if $error;
2593 my $conf = new FS::Conf;
2594 if ( $conf->exists('signup_server-realtime') ) {
2596 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2599 $cust_pkg->cancel('quiet'=>1);
2602 $cust_pkg->reexport;
2606 $cust_pkg->reexport;
2609 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2611 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2618 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2619 return { 'error' => $session } if $context eq 'error';
2621 my $conf = new FS::Conf;
2622 my $immutable = $conf->exists('selfservice_immutable-package');
2623 return { 'error' => "Package modification disabled" } if $immutable;
2625 my $search = { 'custnum' => $custnum };
2626 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2627 my $cust_main = qsearchs('cust_main', $search )
2628 or return { 'error' => "unknown custnum $custnum" };
2630 my $status = $cust_main->status;
2631 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2632 or return { 'error' => "unknown package $p->{pkgnum}" };
2634 #if someone does need self-service package change of suspended packages,
2635 # figure out how to be more discriminating
2636 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2637 if $cust_pkg->status eq 'suspended';
2639 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2640 'quantity' => $p->{'quantity'} || 1,
2643 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2644 or return { 'error' => "unknown package $p->{pkgpart}" };
2646 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2647 unless ref($err_or_cust_pkg);
2650 if ( $conf->exists('signup_server-realtime') ) {
2652 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2655 $err_or_cust_pkg->suspend;
2658 $err_or_cust_pkg->reexport;
2662 $err_or_cust_pkg->reexport;
2665 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2669 sub order_recharge {
2672 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2673 return { 'error' => $session } if $context eq 'error';
2675 my $search = { 'custnum' => $custnum };
2676 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2677 my $cust_main = qsearchs('cust_main', $search )
2678 or return { 'error' => "unknown custnum $custnum" };
2680 my $status = $cust_main->status;
2681 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2682 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2684 my $svc_x = $cust_svc->svc_x;
2685 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2688 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2689 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2690 recharge_totalbytes );
2691 my $amount = $part_pkg->option('recharge_amount', 1);
2693 my ($l, $v, $d) = $cust_svc->label; # blah
2694 my $pkg = "Recharge $v";
2696 my $bill_error = $cust_main->charge($amount, $pkg,
2697 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2698 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2699 $part_pkg->taxclass); #meh
2701 my $conf = new FS::Conf;
2702 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2704 $bill_error = _do_bop_realtime( $cust_main, $status );
2709 my $error = $svc_x->recharge (\%vhash);
2710 return { 'error' => $error } if $error;
2714 my $error = $bill_error;
2715 $error ||= $svc_x->recharge (\%vhash);
2716 return { 'error' => $error } if $error;
2719 return { error => '', svc => $cust_svc->part_svc->svc };
2723 sub _do_bop_realtime {
2724 my ($cust_main, $status, %opt) = @_;
2726 my $old_balance = $cust_main->balance;
2729 my $bill_error = $cust_main->bill(
2730 'return_bill' => \@cust_bill,
2733 $bill_error ||= $cust_main->apply_payments_and_credits;
2735 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2737 if ( $cust_main->balance > $old_balance
2738 && $cust_main->balance > 0
2739 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2742 unless ( $opt{'no_invoice_void'} ) {
2744 #this used to apply a credit, but now we can void invoices...
2745 foreach my $cust_bill (@cust_bill) {
2746 my $voiderror = $cust_bill->void('automatic payment failed');
2747 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2752 return { 'error' => '_decline', 'bill_error' => $bill_error };
2755 if ( $opt{'collect'} ) {
2756 my $collect_error = $cust_main->collect();
2757 return { 'error' => '_decline', 'bill_error' => $collect_error }
2758 if $collect_error; #?
2767 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2768 return { 'error' => $session } if $context eq 'error';
2770 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2771 or return { 'error' => "unknown custnum $custnum" };
2773 my @cust_pkg = sort { $a->bill <=> $b->bill }
2774 grep { $_->part_pkg->freq ne '0' }
2775 $cust_main->ncancelled_pkgs;
2777 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2779 my $total = $cust_main->balance;
2782 my $bill = $_->bill;
2783 $total += $_->part_pkg->base_recur($_, \$bill);
2784 my $renew_date = $_->part_pkg->add_freq($_->bill);
2786 'pkgnum' => $_->pkgnum,
2787 'amount' => sprintf('%.2f', $total),
2788 'bill_date' => $_->bill,
2789 'bill_date_pretty' => time2str('%x', $_->bill),
2790 'renew_date' => $renew_date,
2791 'renew_date_pretty' => time2str('%x', $renew_date),
2792 'expire_date' => $_->expire,
2793 'expire_date_pretty' => time2str('%x', $_->expire),
2798 return { 'dates' => \@array };
2802 sub payment_info_renew_info {
2804 my $renew_info = renew_info($p);
2805 my $payment_info = payment_info($p);
2806 return { %$renew_info,
2814 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2815 return { 'error' => $session } if $context eq 'error';
2817 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2818 or return { 'error' => "unknown custnum $custnum" };
2820 my $date = $p->{'date'};
2824 #freeside-daily -n -d $date fs_daily $custnum
2825 $cust_main->bill_and_collect( 'time' => $date,
2826 'invoice_time' => $now,
2827 'actual_time' => $now,
2828 'check_freq' => '1d',
2831 return { 'error' => '' };
2837 my $session = _cache->get($p->{'session_id'})
2838 or return { 'error' => "Can't resume session" }; #better error message
2840 my $custnum = $session->{'custnum'};
2842 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2843 or return { 'error' => "unknown custnum $custnum" };
2845 my $conf = new FS::Conf;
2847 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2848 or return { 'error' => 'Permission denied' };
2850 my $pkgnum = $p->{'pkgnum'};
2852 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2853 'pkgnum' => $pkgnum, } )
2854 or return { 'error' => "unknown pkgnum $pkgnum" };
2856 my $error = $cust_pkg->suspend(reason => $reasonnum);
2857 return { 'error' => $error };
2863 my $session = _cache->get($p->{'session_id'})
2864 or return { 'error' => "Can't resume session" }; #better error message
2866 my $custnum = $session->{'custnum'};
2867 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2868 or return { 'error' => "unknown custnum $custnum" };
2870 my $pkgnum = $p->{'pkgnum'};
2871 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2872 'pkgnum' => $pkgnum, } )
2873 or return { 'error' => "unknown pkgnum $pkgnum" };
2875 my $error = $cust_pkg->cancel( 'quiet' => 1,
2876 'date' => $p->{'date'},
2878 return { 'error' => $error };
2881 sub provision_phone {
2884 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2886 #editing an existing phone number
2887 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2888 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2889 return { 'error' => $session } if $context eq 'error';
2891 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2892 return { 'error' => 'service not found' } unless $svc_phone;
2893 return { 'error' => 'invalid svcnum' }
2894 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2896 $svc_phone->email($p->{'email'})
2897 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2898 $svc_phone->forwarddst($p->{'forwarddst'})
2899 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2900 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2901 return { 'error' => $svc_phone->replace };
2905 unless ( $p->{'lnp'} ) {
2906 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2907 $p->{'lnp_status'} = "portingin";
2908 return _provision( 'FS::svc_phone',
2909 [qw(lnp_desired_due_date lnp_other_provider
2910 lnp_other_provider_account phonenum countrycode lnp_status)],
2911 [qw(phonenum countrycode)],
2917 # single DID order (the usual case)
2918 unless (scalar(@bulkdid)) {
2919 return _provision( 'FS::svc_phone',
2920 [qw(phonenum countrycode)],
2921 [qw(phonenum countrycode)],
2927 # bulk DID order case
2929 foreach my $did ( @bulkdid ) {
2930 $did =~ s/[^0-9]//g;
2931 $error = _provision( 'FS::svc_phone',
2932 [qw(phonenum countrycode)],
2933 [qw(phonenum countrycode)],
2935 'pkgnum' => $p->{'pkgnum'},
2936 'svcpart' => $p->{'svcpart'},
2938 'countrycode' => $p->{'countrycode'},
2939 'session_id' => $p->{'session_id'},
2942 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2944 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2949 warn "provision_pbx called\n"
2952 warn "provision_pbx calling _provision\n"
2954 _provision( 'FS::svc_pbx',
2955 [qw(id title max_extensions max_simultaneous ip_addr)],
2956 [qw(id title max_extensions max_simultaneous ip_addr)],
2962 sub provision_acct {
2964 warn "provision_acct called\n"
2967 return { 'error' => gettext('passwords_dont_match') }
2968 if $p->{'_password'} ne $p->{'_password2'};
2969 return { 'error' => gettext('empty_password') }
2970 unless length($p->{'_password'});
2972 if ($p->{'domsvc'}) {
2973 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2974 qw ( svcpart pkgnum ) );
2975 return { 'error' => gettext('invalid_domain') }
2976 unless ($domains{$p->{'domsvc'}});
2979 warn "provision_acct calling _provision\n"
2981 _provision( 'FS::svc_acct',
2982 [qw(username _password domsvc)],
2983 [qw(username _password domsvc)],
2989 sub provision_external {
2991 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2992 _provision( 'FS::svc_external',
3000 sub provision_forward {
3002 _provision( 'FS::svc_forward',
3003 ['srcsvc','src','dstsvc','dst'],
3010 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
3011 warn "_provision called for $class\n"
3014 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3015 return { 'error' => $session } if $context eq 'error';
3017 my $search = { 'custnum' => $custnum };
3018 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3019 my $cust_main = qsearchs('cust_main', $search )
3020 or return { 'error' => "unknown custnum $custnum" };
3022 my $pkgnum = $p->{'pkgnum'};
3024 warn "searching for custnum $custnum pkgnum $pkgnum\n"
3026 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3027 'pkgnum' => $pkgnum,
3029 or return { 'error' => "unknown pkgnum $pkgnum" };
3031 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3033 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3034 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3036 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3037 if $class ne 'FS::'. $part_svc->svcdb;
3039 warn "creating $class record\n"
3041 my $svc_x = $class->new( {
3042 'pkgnum' => $p->{'pkgnum'},
3043 'svcpart' => $p->{'svcpart'},
3044 map { $_ => $p->{$_} } @$fields
3047 my %insert_args = ();
3048 #i shouldn't be a special case here (pass an option or something)
3049 if ( $class eq 'FS::svc_phone'
3050 && grep length($p->{$_}), @location_editable_fields
3053 $insert_args{'cust_location'} = new FS::cust_location {
3054 map { $_ => $p->{$_} } @location_editable_fields
3058 warn "inserting $class record\n"
3060 my $error = $svc_x->insert(%insert_args);
3063 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3065 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3068 my $return = { 'svc' => $part_svc->svc,
3070 map { $_ => $svc_x->get($_) } @$return_fields
3072 warn "_provision returning ". Dumper($return). "\n"
3081 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3082 return { 'error' => $session } if $context eq 'error';
3084 my $search = { 'custnum' => $custnum };
3085 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3086 my $cust_main = qsearchs('cust_main', $search )
3087 or return { 'error' => "unknown custnum $custnum" };
3089 my $pkgnum = $p->{'pkgnum'};
3091 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3092 'pkgnum' => $pkgnum,
3094 or return { 'error' => "unknown pkgnum $pkgnum" };
3096 my $svcpart = $p->{'svcpart'};
3098 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3099 'svcpart' => $svcpart, } )
3100 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3101 my $part_svc = $pkg_svc->part_svc;
3103 my $conf = new FS::Conf;
3106 'svc' => $part_svc->svc,
3107 'svcdb' => $part_svc->svcdb,
3108 'pkgnum' => $pkgnum,
3109 'svcpart' => $svcpart,
3110 'custnum' => $custnum,
3112 'security_phrase' => 0, #XXX !
3113 'svc_acct_pop' => [], #XXX !
3115 'init_popstate' => '',
3120 small_custview( $cust_main, $conf->config('countrydefault') ),
3124 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3125 && $ret->{'svcdb'} eq 'svc_phone') {
3126 $ret->{'svcnum'} = $p->{'svcnum'};
3127 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3128 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3129 $ret->{'email'} = $svc_phone->email;
3130 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3134 if ($ret->{'svcdb'} eq 'svc_forward') {
3135 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3141 sub unprovision_svc {
3144 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3145 return { 'error' => $session } if $context eq 'error';
3147 my $search = { 'custnum' => $custnum };
3148 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3149 my $cust_main = qsearchs('cust_main', $search )
3150 or return { 'error' => "unknown custnum $custnum" };
3152 my $svcnum = $p->{'svcnum'};
3154 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3155 or return { 'error' => "unknown svcnum $svcnum" };
3157 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3158 unless $cust_svc->cust_pkg->custnum == $custnum;
3160 my $conf = new FS::Conf;
3162 return { 'svc' => $cust_svc->part_svc->svc,
3163 'error' => $cust_svc->cancel,
3165 small_custview( $cust_main, $conf->config('countrydefault') ),
3170 sub myaccount_passwd {
3172 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3173 return { 'error' => $session } if $context eq 'error';
3175 return { 'error' => "New passwords don't match." }
3176 if $p->{'new_password'} ne $p->{'new_password2'};
3178 return { 'error' => 'Enter new password' }
3179 unless length($p->{'new_password'});
3181 #my $search = { 'custnum' => $custnum };
3182 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3183 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3184 my $search = " AND custnum = $1";
3185 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3187 my $svc_acct = qsearchs( {
3188 'table' => 'svc_acct',
3189 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3190 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3191 'LEFT JOIN cust_main USING ( custnum ) ',
3192 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3193 'extra_sql' => $search, #important
3195 or return { 'error' => "Service not found" };
3199 my $conf = new FS::Conf;
3201 return { 'error' => 'Incorrect current password.' }
3202 if ( exists($p->{'old_password'})
3203 || $conf->exists('selfservice-password_change_oldpass')
3205 && ! $svc_acct->check_password($p->{'old_password'});
3207 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3208 || $svc_acct->set_password($p->{'new_password'})
3209 || $svc_acct->replace();
3211 #regular pw change in self-service should change contact pw too, otherwise its
3212 #way too confusing. hell its confusing they're separate at all, but alas.
3213 #need to support the "ISP provides email that's used as a contact email" case
3215 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3216 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3217 custnum => $custnum,
3218 selfservice_access => 'Y',
3222 #svc_acct was successful but this one returns an error? "shouldn't happen"
3223 #don't recheck is_password_allowed here; if the svc_acct password was
3224 #legal, that's good enough
3225 $error ||= $contact->change_password($p->{'new_password'});
3228 my($label, $value) = $svc_acct->cust_svc->label;
3230 return { 'error' => $error,
3240 my $info = skin_info($p);
3242 my $conf = new FS::Conf;
3243 my $verification = $conf->config('selfservice-password_reset_verification')
3244 or return { %$info, 'error' => 'Password resets disabled' };
3249 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3251 $contact = FS::contact->by_selfservice_email($p->{'email'});
3254 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3255 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3258 #also look for an svc_acct, otherwise it would be super confusing
3260 my($username, $domain) = split('@', $p->{'email'});
3261 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3262 if ( $svc_domain ) {
3263 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3264 'domsvc' => $svc_domain->svcnum }
3267 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3268 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3270 #precaution: don't change svc_acct password not part of the same
3271 # customer as contact
3272 $svc_acct = '' if ! $cust_pkg
3273 || $cust_pkg->custnum != $cust_main->custnum;
3278 return { %$info, 'error' => 'Email address not found' }
3279 unless $contact || $svc_acct;
3281 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3283 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3284 or return { %$info, 'error' => 'Account not found' };
3286 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3287 'domsvc' => $svc_domain->svcnum }
3289 or return { %$info, 'error' => 'Account not found' };
3291 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3292 or return { %$info, 'error' => 'Account not found' };
3294 $cust_main = $cust_pkg->cust_main;
3298 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3299 if ! $cust_main && $verification ne 'email';
3302 'email' => sub { 1; },
3304 my( $p, $cust_main ) = @_;
3305 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3306 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3309 my( $p, $cust_main ) = @_;
3310 my $cust_pay = qsearchs({
3311 'table' => 'cust_pay',
3312 'hashref' => { 'custnum' => $cust_main->custnum },
3313 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3317 $p->{'amount'} == $cust_pay->paid;
3320 my( $p, $cust_main ) = @_;
3321 $p->{'zip'} eq $cust_main->zip
3322 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3326 foreach my $verify ( split(',', $verification) ) {
3328 &{ $verify{$verify} }( $p, $cust_main )
3329 or return { %$info, 'error' => 'Account not found' };
3333 #okay, we're verified
3337 my $error = $contact->send_reset_email(
3338 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3342 return { %$info, 'error' => $error }; #????
3345 } elsif ( $svc_acct ) {
3347 #create a unique session
3349 my $reset_session = {
3350 'svcnum' => $svc_acct->svcnum,
3351 'agentnum' => $svc_acct->cust_main->agentnum,
3354 my $timeout = '1 hour'; #?
3356 my $reset_session_id;
3358 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3359 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3362 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3366 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3367 $cust_main->agentnum);
3368 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3369 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3371 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3372 my $error = $msg_template->send( 'cust_main' => $cust_main,
3373 'object' => $svc_acct,
3374 'substitutions' => {
3375 'session_id' => $reset_session_id,
3379 return { %$info, 'error' => $error }; #????
3384 return { %$info, 'error' => '' };
3387 sub check_reset_passwd {
3390 my $conf = new FS::Conf;
3391 my $verification = $conf->config('selfservice-password_reset_verification')
3392 or return { 'error' => 'Password resets disabled' };
3394 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3395 or return { 'error' => "Can't resume session" }; #better error message
3397 if ( $reset_session->{'svcnum'} ) {
3399 my $svcnum = $reset_session->{'svcnum'};
3401 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3402 or return { 'error' => "Service not found" };
3404 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3405 my $info = skin_info($p);
3409 'session_id' => $p->{'session_id'},
3410 'username' => $svc_acct->username,
3413 } elsif ( $reset_session->{'contactnum'} ) {
3415 my $contactnum = $reset_session->{'contactnum'};
3417 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3418 or return { 'error' => "Contact not found" };
3420 my @contact_email = $contact->contact_email;
3421 return { 'error' => 'No contact email' } unless @contact_email;
3423 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3424 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3425 if scalar(@cust_contact) == 1;
3426 my $info = skin_info($p);
3430 'session_id' => $p->{'session_id'},
3431 'email' => $contact_email[0]->email, #the first?
3436 return { 'error' => 'No svcnum or contactnum in session' }; #??
3442 sub process_reset_passwd {
3445 my $conf = new FS::Conf;
3446 my $verification = $conf->config('selfservice-password_reset_verification')
3447 or return { 'error' => 'Password resets disabled' };
3449 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3450 or return { 'error' => "Can't resume session" }; #better error message
3455 if ( $reset_session->{'svcnum'} ) {
3457 my $svcnum = $reset_session->{'svcnum'};
3459 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3460 or return { 'error' => "Service not found" };
3462 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3463 $info ||= skin_info($p);
3468 if ( $reset_session->{'contactnum'} ) {
3470 my $contactnum = $reset_session->{'contactnum'};
3472 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3473 or return { 'error' => "Contact not found" };
3475 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3476 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3477 if scalar(@cust_contact) == 1;
3478 $info ||= skin_info($p);
3482 return { %$info, 'error' => "New passwords don't match." }
3483 if $p->{'new_password'} ne $p->{'new_password2'};
3485 return { %$info, 'error' => 'Enter new password' }
3486 unless length($p->{'new_password'});
3490 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3491 || $svc_acct->set_password($p->{'new_password'})
3492 || $svc_acct->replace();
3494 return { %$info, 'error' => $error } if $error;
3496 #my($label, $value) = $svc_acct->cust_svc->label;
3497 #return { 'error' => $error,
3498 # #'label' => $label,
3499 # #'value' => $value,
3506 my $error = $contact->is_password_allowed($p->{'new_password'})
3507 || $contact->change_password($p->{'new_password'});
3509 return { %$info, 'error' => $error }; # if $error;
3513 #password changed ,so remove session, don't want it reused
3514 _cache->remove($p->{'session_id'});
3516 return { %$info, 'error' => '' };
3520 sub validate_passwd {
3524 %result = ( 'fieldid' => $p->{'fieldid'} )
3525 if $p->{'fieldid'} =~ /^\w+$/;
3527 return { %result, 'password_invalid' => 'Enter new password' }
3528 unless length($p->{'check_password'});
3531 if ($p->{'svcnum'}) {
3532 # false laziness with myaccount_passwd
3533 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3534 return { %result, 'error' => $session } if $context eq 'error';
3536 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3537 my $search = " AND custnum = $1";
3538 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3540 $svc_acct = qsearchs( {
3541 'table' => 'svc_acct',
3542 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3543 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3544 'LEFT JOIN cust_main USING ( custnum ) ',
3545 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3546 'extra_sql' => $search, #important
3548 or return { %result, 'error' => "Service not found" };
3549 # end false laziness
3552 $svc_acct ||= new FS::svc_acct {};
3554 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3555 return { %result, 'password_invalid' => $error } if $error;
3556 return { %result, 'password_valid' => 1 };
3561 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3562 return { 'error' => $session } if $context eq 'error';
3565 if ( $session->{'pkgnum'} ) {
3567 #tickets for specific service with pkg-balances on
3568 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3569 'pkgnum' => $session->{'pkgnum'} })
3570 or return { 'error' => 'unknown package' };
3571 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3572 push @tickets, $cust_svc->tickets( $p->{status} );
3577 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3578 or return { 'error' => "unknown custnum $custnum" };
3580 @tickets = $cust_main->tickets( $p->{status} );
3583 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3584 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3585 my $conf = new FS::Conf;
3586 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3590 ($a->{'_selfservice_priority'} eq '') <=>
3591 ($b->{'_selfservice_priority'} eq '')
3594 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3600 +{ tickets => \@tickets };
3607 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3608 return { 'error' => $session } if $context eq 'error';
3610 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3611 FS::TicketSystem->init();
3613 my $conf = new FS::Conf;
3614 my $queue = $p->{'queue'}
3615 || $conf->config('ticket_system-selfservice_queueid')
3616 || $conf->config('ticket_system-default_queueid');
3618 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3619 my $err_or_ticket = FS::TicketSystem->create_ticket(
3620 '', #create RT session based on FS CurrentUser (fs_selfservice)
3622 'custnum' => $custnum,
3623 'svcnum' => $session->{'svcnum'},
3624 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3627 if ( ref($err_or_ticket) ) {
3628 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3630 return { 'error' => '',
3631 'ticket_id' => $err_or_ticket->id,
3634 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3636 return { 'error' => $err_or_ticket };
3644 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3645 return { 'error' => $session } if $context eq 'error';
3647 return { error => 'requested format not implemented' }
3648 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3650 my $conf = new FS::Conf;
3651 my $age_threshold = 0;
3652 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3653 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3655 my $search = { 'custnum' => $custnum };
3656 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3657 my $cust_main = qsearchs('cust_main', $search )
3658 or return { 'error' => "unknown custnum $custnum" };
3660 # does it make more sense to just run one sql query for this instead of all the
3661 # insanity below? would increase performance greately for large data sets?
3663 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3664 my @part_svc = $cust_pkg->part_svc;
3665 foreach my $part_svc ( @part_svc ) {
3666 if($part_svc->svcdb eq 'svc_phone'){
3667 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3668 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3669 push @svc_phone, $cust_pkg_svc->svc_x
3670 if $cust_pkg_svc->date_inserted >= $age_threshold;
3678 my($xls_r,$xls_c) = (0,0);
3681 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3682 if($p->{'format'} eq 'csv') {
3683 $csv = new Text::CSV_XS { 'always_quote' => 1,
3686 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3687 $content .= $csv->string;
3689 elsif($p->{'format'} eq 'xls') {
3690 my $XLS1 = new IO::Scalar \$content;
3691 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3692 or return { 'error' => "Error opening .xls file: $!" };
3693 $xls = $xls_workbook->add_worksheet('DIDs');
3694 foreach ( @fields ) {
3695 $xls->write(0,$xls_c++,$_);
3700 foreach my $svc_phone ( @svc_phone ) {
3701 my @cols = map { $svc_phone->$_ } @fields;
3702 if($p->{'format'} eq 'csv') {
3703 return { 'error' => 'Unable to create CSV' }
3704 unless $csv->combine(@cols);
3705 $content .= $csv->string;
3707 elsif($p->{'format'} eq 'xls') {
3710 $xls->write($xls_r,$xls_c++,$_);
3716 $xls_workbook->close() if $p->{'format'} eq 'xls';
3718 { content => $content, format => $p->{'format'}, };
3723 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3724 return { 'error' => $session } if $context eq 'error';
3726 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3727 # FS::TicketSystem->init();
3728 # return { 'error' => 'get_ticket configuration error' }
3729 # if $FS::TicketSystem::system ne 'RT_Internal';
3731 # check existence and ownership as part of this
3732 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3733 my $rt_session = FS::TicketSystem->session('');
3734 my $Ticket = FS::TicketSystem->get_ticket_object(
3736 ticket_id => $p->{'ticket_id'},
3739 return { 'error' => 'ticket not found' } if !$Ticket;
3741 if ( length( $p->{'subject'} || '' ) ) {
3743 if ( $p->{'subject'} ne $Ticket->Subject ) {
3744 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3745 return { 'error' => "unable to set subject: $msg" } if !$val;
3749 if(length($p->{'reply'})) {
3750 my @err_or_res = FS::TicketSystem->correspond_ticket(
3752 'ticket_id' => $p->{'ticket_id'},
3753 'content' => $p->{'reply'},
3756 return { 'error' => 'unable to reply to ticket' }
3757 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3760 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3761 my $err_or_ticket = FS::TicketSystem->get_ticket(
3763 'ticket_id' => $p->{'ticket_id'},
3766 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3767 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3769 return { 'error' => $err_or_ticket };
3772 my @custs = @{$err_or_ticket->{'custs'}};
3773 my @txns = @{$err_or_ticket->{'txns'}};
3776 # superseded by check in get_ticket_object
3777 #return { 'error' => 'invalid ticket requested' }
3778 #unless grep($_ eq $custnum, @custs);
3780 foreach my $txn ( @txns ) {
3781 push @filtered_txns, $txn
3782 if ($txn->{'type'} eq 'EmailRecord'
3783 || $txn->{'type'} eq 'Correspond'
3784 || $txn->{'type'} eq 'Create');
3787 warn "$me get_ticket: successful: \n"
3789 return { 'error' => '',
3790 'transactions' => \@filtered_txns,
3791 'ticket_fields' => $err_or_ticket->{'fields'},
3792 'ticket_id' => $p->{'ticket_id'},
3796 sub adjust_ticket_priority {
3798 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3799 return { 'error' => $session } if $context eq 'error';
3801 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3802 # FS::TicketSystem->init;
3803 my $ss_priority = FS::TicketSystem->selfservice_priority;
3805 return { 'error' => 'adjust_ticket_priority configuration error' }
3806 if $FS::TicketSystem::system ne 'RT_Internal'
3809 my $values = $p->{'values'}; #hashref, id => priority value
3812 foreach my $id (keys %$values) {
3813 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3814 my $Ticket = FS::TicketSystem->get_ticket_object('',
3816 'custnum' => $custnum,
3819 $ticket_error{$id} = 'ticket not found';
3823 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3824 # We're not going to implement it for RT_External.
3825 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3826 my $new_value = $values->{$id};
3827 next if $old_value eq $new_value;
3829 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3831 # AddCustomFieldValue works fine (replacing any existing value) if it's
3832 # a single-valued custom field, which it should be. If it's not, you're
3833 # doing something wrong.
3835 if ( length($new_value) ) {
3836 ($val, $msg) = $Ticket->AddCustomFieldValue(
3837 Field => $ss_priority,
3838 Value => $new_value,
3842 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3843 Field => $ss_priority,
3844 Value => $old_value,
3848 $ticket_error{$id} = $msg if !$val;
3849 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3851 return { 'error' => '',
3852 'ticket_error' => \%ticket_error,
3853 %{ customer_info($p) } # send updated customer info back
3859 sub _custoragent_session_custnum {
3862 my($context, $session, $custnum);
3863 if ( $p->{'session_id'} ) {
3865 $context = 'customer';
3866 $session = _cache->get($p->{'session_id'})
3867 or return ( 'error' => "Can't resume session" ); #better error message
3868 $custnum = $session->{'custnum'};
3870 } elsif ( $p->{'agent_session_id'} ) {
3873 my $agent_cache = new FS::ClientAPI_SessionCache( {
3874 'namespace' => 'FS::ClientAPI::Agent',
3876 $session = $agent_cache->get($p->{'agent_session_id'})
3877 or return ( 'error' => "Can't resume session" ); #better error message
3878 $custnum = $p->{'custnum'};
3882 return ( 'error' => "Can't resume session" ); #better error message
3885 ($context, $session, $custnum);