1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{'domain'} eq 'ip_mac' ) {
242 my $svc_broadband = qsearchs( 'svc_broadband', { 'mac_addr' => $p->{'username'} } );
243 return { error => 'IP address not found' }
244 unless $svc_broadband;
245 $svc_x = $svc_broadband;
247 } elsif ( $p->{email}
248 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
251 return { error => 'Incorrect contact password.' }
252 unless $contact->authenticate_password($p->{'password'});
254 $session->{'contactnum'} = $contact->contactnum;
256 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
257 if ( scalar(@cust_contact) == 1 ) {
258 $session->{'custnum'} = $cust_contact[0]->custnum;
259 } elsif ( scalar(@cust_contact) ) {
260 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
264 return { error => 'No customer self-service access for contact' }; #??
269 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
271 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
272 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
274 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
275 'domsvc' => $svc_domain->svcnum, }
278 if ( $conf->exists('selfservice_server-login_svcpart') ) {
279 my @svcpart = $conf->config('selfservice_server-login_svcpart');
280 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
281 scalar( grep( $_ eq $svcpart, @svcpart ) );
286 if ( $conf->exists('selfservice_server-primary_only') ) {
289 my $cust_svc = $_->cust_svc;
290 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
291 == $cust_svc->svcpart
296 return { error => 'User not found.' } unless @svc_acct;
298 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
300 my $svc_acct = $svc_acct[0];
302 if ( $conf->exists('selfservice_server-login_svcpart') ) {
303 my @svcpart = $conf->config('selfservice_server-login_svcpart');
304 my $svcpart = $svc_acct->cust_svc->svcpart;
305 return { error => 'Invalid user.' }
306 unless grep($_ eq $svcpart, @svcpart);
309 return { error => 'Incorrect password.' }
310 unless $svc_acct->check_password($p->{'password'});
318 $session->{'svcnum'} = $svc_x->svcnum;
320 my $cust_svc = $svc_x->cust_svc;
321 my $cust_pkg = $cust_svc->cust_pkg;
323 my $cust_main = $cust_pkg->cust_main;
324 $session->{'custnum'} = $cust_main->custnum;
325 if ( $conf->exists('pkg-balances') ) {
326 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
327 $cust_main->ncancelled_pkgs;
328 $session->{'pkgnum'} = $cust_pkg->pkgnum
329 if scalar(@cust_pkg) > 1;
333 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
334 #return { error => 'Only primary user may log in.' }
335 # if $conf->exists('selfservice_server-primary_only')
336 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
337 my $part_pkg = $cust_pkg->part_pkg;
338 return { error => 'Only primary user may log in.' }
339 if $conf->exists('selfservice_server-primary_only')
340 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
346 $session_id = sha512_hex(time(). {}. rand(). $$)
347 } until ( ! defined _cache->get($session_id) ); #just in case
349 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
350 _cache->set( $session_id, $session, $timeout );
352 return { 'error' => '',
353 'session_id' => $session_id,
360 my $skin_info = skin_info($p);
361 if ( $p->{'session_id'} ) {
362 _cache->remove($p->{'session_id'});
363 return { %$skin_info, 'error' => '' };
365 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
372 my($context, $session, $custnum) = _custoragent_session_custnum($p);
373 return { 'error' => $session } if $context eq 'error';
375 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
376 or return { 'error' => "Service not found" };
378 $session->{'svcnum'} = $svc_acct->svcnum;
380 my $conf = new FS::Conf;
381 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
382 _cache->set( $p->{'session_id'}, $session, $timeout );
384 return { 'error' => '' };
390 my($context, $session, $custnum) = _custoragent_session_custnum($p);
391 return { 'error' => $session } if $context eq 'error';
393 $session->{'custnum'} = $p->{'custnum'}
394 if exists $session->{'customers'}{ $p->{'custnum'} };
396 my $conf = new FS::Conf;
397 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
398 _cache->set( $p->{'session_id'}, $session, $timeout );
400 return { 'error' => '',
401 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
405 sub payment_gateway {
407 # takes a cust_main and a cust_payby entry, returns the payment_gateway
408 my $conf = new FS::Conf;
409 my $cust_main = shift;
410 my $cust_payby = shift;
411 return '' if ! FS::payby->realtime($cust_payby);
412 my $pg = $cust_main->agent->payment_gateway(
413 'method' => FS::payby->payby2bop($cust_payby),
422 my $conf = new FS::Conf;
424 my $info = skin_info($p);
426 use vars qw( $cust_paybys ); #cache for performance
427 unless ( $cust_paybys ) {
429 my %cust_paybys = map { $_ => 1 }
430 map { FS::payby->payby2payment($_) }
431 $conf->config('signup_server-payby');
433 $cust_paybys = [ keys %cust_paybys ];
436 $info->{'cust_paybys'} = $cust_paybys;
438 my($context, $session, $custnum) = _custoragent_session_custnum($p);
439 return { 'error' => $session } if $context eq 'error';
441 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
443 $info->{'hide_payment_fields'} = [
445 my $pg = $cust_main && payment_gateway($cust_main, $_);
446 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
447 } @{ $info->{cust_paybys} }
450 $info->{'self_suspend_reason'} =
451 $conf->config('selfservice-self_suspend_reason',
452 $cust_main ? $cust_main->agentnum : ''
455 $info->{'edit_ticket_subject'} =
456 $conf->exists('ticket_system-selfservice_edit_subject') &&
457 $cust_main && $cust_main->edit_subject;
459 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
461 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
464 'custnum' => $custnum,
465 'access_pkgnum' => $session->{'pkgnum'},
466 'access_svcnum' => $session->{'svcnum'},
473 my($context, $session, $custnum) = _custoragent_session_custnum($p);
474 return { 'error' => $session } if $context eq 'error';
478 my $conf = new FS::Conf;
479 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
481 # if ( $FS::TicketSystem::system ) {
482 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
483 # FS::TicketSystem->init();
486 if ( $custnum ) { #customer record
488 %return = ( %return, %{ customer_info_short($p) } );
490 #redundant with customer_info_short, but we need it for several things below
491 my $search = { 'custnum' => $custnum };
492 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
493 my $cust_main = qsearchs('cust_main', $search )
494 or return { 'error' => "customer_info: unknown custnum $custnum" };
496 my $list_tickets = list_tickets($p);
497 $return{'tickets'} = $list_tickets->{'tickets'};
499 if ( $session->{'pkgnum'} ) {
500 #XXX open invoices in the pkg-balances case
502 $return{'money_char'} = $conf->config("money_char") || '$';
505 invnum => $_->invnum,
506 date => time2str("%b %o, %Y", $_->_date),
508 charged => $_->charged,
510 } $cust_main->open_cust_bill;
511 $return{open_invoices} = \@open;
513 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
514 my $sth = dbh->prepare($sql) or die dbh->errstr;
515 $sth->execute($custnum) or die $sth->errstr;
516 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
517 $return{'last_invoice_date_pretty'} =
518 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
521 #customer_info_short always has nobalance on..
522 $return{small_custview} =
523 small_custview( $cust_main,
524 $return{countrydefault},
525 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
528 $return{has_ship_address} = $cust_main->has_ship_address;
529 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
530 $return{statuscolor} = $cust_main->statuscolor;
531 $return{status_label} = $cust_main->status_label;
533 # compatibility: some places in selfservice use this to determine
534 # if there's a ship address
535 if ( $return{has_ship_address} ) {
536 $return{ship_last} = $cust_main->last;
537 $return{ship_first} = $cust_main->first;
540 if (scalar($conf->config('support_packages'))) {
541 my @support_services = ();
542 foreach ($cust_main->support_services) {
543 my $seconds = $_->svc_x->seconds || 0;
544 my $time_remaining = (($seconds < 0) ? '-' : '' ).
545 int(abs($seconds)/3600)."h".
546 sprintf("%02d",(abs($seconds)%3600)/60)."m";
547 my $cust_pkg = $_->cust_pkg;
550 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
551 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
552 push @support_services, { svcnum => $_->svcnum,
553 time => $time_remaining,
558 $return{support_services} = \@support_services;
561 if ( $conf->config('prepayment_discounts-credit_type') ) {
563 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
566 } elsif ( $session->{'svcnum'} ) { #no customer record
568 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
569 or die "unknown svcnum";
570 $return{name} = $svc_acct->email;
574 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
578 return { 'error' => '',
579 'custnum' => $custnum,
585 sub customer_info_short {
588 my($context, $session, $custnum) = _custoragent_session_custnum($p);
589 return { 'error' => $session } if $context eq 'error';
593 my $conf = new FS::Conf;
595 if ( $custnum ) { #customer record
597 my $search = { 'custnum' => $custnum };
598 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
599 my $cust_main = qsearchs('cust_main', $search )
600 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
602 $return{display_custnum} = $cust_main->display_custnum;
603 $return{max_invnum} = $cust_main->max_invnum;
605 if ( $session->{'pkgnum'} ) {
606 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
607 #next_bill_date from cust_pkg?
609 $return{balance} = $cust_main->balance;
610 $return{next_bill_date} = $cust_main->next_bill_date;
611 $return{next_bill_date_pretty} =
612 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
615 $return{balance_pretty} = money_pretty($return{balance});
617 $return{countrydefault} = scalar($conf->config('countrydefault'));
619 $return{small_custview} =
620 small_custview( $cust_main,
621 $return{countrydefault},
625 $return{first} = $cust_main->first;
626 $return{'last'} = $cust_main->get('last');
627 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
629 #none of these are terribly expensive if we want 'em...
630 for (@cust_main_editable_fields) {
631 $return{$_} = $cust_main->get($_);
633 #maybe a little more expensive, but it should be cached by now
634 for (@location_editable_fields) {
635 $return{$_} = $cust_main->bill_location->get($_)
636 if $cust_main->bill_locationnum;
637 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
638 if $cust_main->ship_locationnum;
641 my @invoicing_list = $cust_main->invoicing_list;
642 $return{'invoicing_list'} =
643 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
644 $return{'postal_invoicing'} =
645 0 < ( grep { $_ eq 'POST' } @invoicing_list );
647 if ( $session->{'svcnum'} ) {
648 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
649 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
650 $return{'svcnum'} = $session->{'svcnum'};
653 } elsif ( $session->{'svcnum'} ) { #no customer record
655 #uuh, not supproted yet... die?
656 return { 'error' => 'customer_info_short not yet supported as agent' };
660 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
664 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
665 # it is not customer-specific, though it is only shown to authenticated customers
666 # it is not currently agent-specific, though at some point it might be
667 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
669 return { 'error' => '',
670 'custnum' => $custnum,
675 sub customer_recurring {
678 my($context, $session, $custnum) = _custoragent_session_custnum($p);
679 return { 'error' => $session } if $context eq 'error';
683 my $conf = new FS::Conf;
685 my $search = { 'custnum' => $custnum };
686 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
687 my $cust_main = qsearchs('cust_main', $search )
688 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
690 $return{'display_recurring'} = [ $cust_main->display_recurring ];
692 return { 'error' => '',
693 'custnum' => $custnum,
698 sub billing_history {
701 my($context, $session, $custnum) = _custoragent_session_custnum($p);
702 return { 'error' => $session } if $context eq 'error';
704 return { 'error' => 'No customer' } unless $custnum;
706 my $search = { 'custnum' => $custnum };
707 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
708 my $cust_main = qsearchs('cust_main', $search )
709 or return { 'error' => "unknown custnum $custnum" };
713 if ( $session->{'pkgnum'} ) {
714 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
715 #next_bill_date from cust_pkg?
716 return { 'error' => 'No history for package' };
719 $return{balance} = $cust_main->balance;
720 $return{balance_pretty} = money_pretty($return{balance});
721 $return{next_bill_date} = $cust_main->next_bill_date;
722 $return{next_bill_date_pretty} =
723 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
726 my $conf = new FS::Conf;
728 $return{'history'} = [
729 $cust_main->payment_history(
730 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
735 $return{'money_char'} = $conf->config("money_char") || '$',
743 my $session = _cache->get($p->{'session_id'})
744 or return { 'error' => "Can't resume session" }; #better error message
746 my $custnum = $session->{'custnum'}
747 or return { 'error' => "no customer record" };
749 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
750 or return { 'error' => "unknown custnum $custnum" };
752 my $conf = new FS::Conf;
753 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
754 return { 'error' => "You do not have authority to add a bank account" };
757 my $new = new FS::cust_main { $cust_main->hash };
759 $new->set( $_ => $p->{$_} )
760 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
762 if ( exists($p->{address1}) ) {
763 my $bill_location = FS::cust_location->new({
764 map { $_ => $p->{$_} } @location_editable_fields
766 # if this is unchanged from before, cust_main::replace will ignore it
767 $new->set('bill_location' => $bill_location);
770 if ( exists($p->{ship_address1}) ) {
771 my $ship_location = FS::cust_location->new({
772 map { $_ => $p->{"ship_$_"} } @location_editable_fields
774 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
775 # Selfservice unfortunately tries to indicate "same as billing
776 # address" by sending all fields empty. Did this ever work?
777 $ship_location = $cust_main->bill_location;
779 $new->set('ship_location' => $ship_location);
781 # but if it hasn't been passed in at all, leave ship_location alone--
782 # DON'T change it to match bill_location.
785 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
786 #false laziness with httemplate/edit/process/cust_main.cgi
787 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
788 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
790 @invoicing_list = $cust_main->invoicing_list;
793 my $error = $new->replace($cust_main, \@invoicing_list);
794 return { 'error' => $error } if $error;
797 return { 'error' => '' };
802 my $session = _cache->get($p->{'session_id'})
803 or return { 'error' => "Can't resume session" }; #better error message
809 my $conf = new FS::Conf;
810 use vars qw($payment_info); #cache for performance
811 unless ( $payment_info ) {
813 my %states = map { $_->state => 1 }
814 qsearch('cust_main_county', {
815 'country' => $conf->config('countrydefault') || 'US'
818 my %cust_paybys = map { $_ => 1 }
819 map { FS::payby->payby2payment($_) }
820 $conf->config('signup_server-payby');
822 my @cust_paybys = keys %cust_paybys;
826 #list all counties/states/countries
827 'cust_main_county' =>
828 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
830 #shortcut for one-country folks
832 [ sort { $a cmp $b } keys %states ],
834 'card_types' => card_types(),
836 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
837 'require_cvv' => $conf->exists('selfservice-require_cvv'),
838 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
840 'paytypes' => [ FS::cust_payby::paytypes ],
842 'paybys' => [ $conf->config('signup_server-payby') ],
843 'cust_paybys' => \@cust_paybys,
845 'stateid_label' => FS::Msgcat::_gettext('stateid'),
846 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
848 'show_ss' => $conf->exists('show_ss'),
849 'show_stateid' => $conf->exists('show_stateid'),
850 'show_paystate' => $conf->exists('show_bankstate'),
852 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
853 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
863 my %return = %$payment_info;
865 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
867 my $custnum = $session->{'custnum'};
869 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
870 or return { 'error' => "unknown custnum $custnum" };
872 $return{'hide_payment_fields'} = [
874 my $pg = payment_gateway($cust_main, $_);
875 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
876 } @{ $return{cust_paybys} }
879 $return{balance} = $cust_main->balance; #XXX pkg-balances?
881 $return{$_} = $cust_main->bill_location->get($_)
882 for qw(address1 address2 city state zip);
884 # look for stored cust_payby info
885 # only if we've been given a clear payment_payby (to avoid payname conflicts)
886 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
887 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
888 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
890 $return{payname} = $cust_payby->payname
891 || ( $cust_main->first. ' '. $cust_main->get('last') );
892 $return{custpaybynum} = $cust_payby->custpaybynum;
894 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
895 $return{card_type} = cardtype($cust_payby->payinfo);
896 $return{payinfo} = $cust_payby->paymask;
898 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
902 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
903 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
904 $return{payinfo1} = $payinfo1;
905 $return{payinfo2} = $payinfo2;
906 $return{paytype} = $cust_payby->paytype;
907 $return{paystate} = $cust_payby->paystate;
908 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
913 if ( $conf->config('prepayment_discounts-credit_type') ) {
915 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
918 #doubleclick protection
920 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
921 $return{paybatch} = $return{payunique}; #back compat
923 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
925 return { 'error' => '',
931 #some false laziness with httemplate/process/payment.cgi - look there for
932 #ACH and CVV support stuff
934 sub validate_payment {
937 my $session = _cache->get($p->{'session_id'})
938 or return { 'error' => "Can't resume session" }; #better error message
940 my $custnum = $session->{'custnum'};
942 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
943 or return { 'error' => "unknown custnum $custnum" };
945 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
946 or return { 'error' => gettext('illegal_amount') };
948 return { error => 'Amount must be greater than 0' } unless $amount > 0;
950 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
951 #changing the hidden form values
952 my $conf = new FS::Conf;
953 my $fee_display = $conf->config('selfservice_process-display') || 'add';
954 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
955 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
956 if ( $fee_display eq 'add'
958 and ! $fee_skip_first || scalar($cust_main->cust_pay)
961 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
962 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
965 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
966 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
967 my $discount_term = $1;
969 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
970 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
973 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
974 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
977 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
978 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
981 $payunique = $paybatch if ! length($payunique) && length($paybatch);
983 $p->{'payby'} ||= 'CARD';
984 $p->{'payby'} =~ /^([A-Z]{4})$/
985 or return { 'error' => "illegal_payby " . $p->{'payby'} };
988 #false laziness w/process/payment.cgi
991 my $replace_cust_payby;
992 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
994 $p->{'payinfo1'} =~ /^([\dx]+)$/
995 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
997 $p->{'payinfo2'} =~ /^([\dx]+)$/
998 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1000 $payinfo = $payinfo1. '@'. $payinfo2;
1003 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
1004 if ( $cust_payby->paymask eq $payinfo ) {
1005 $payinfo = $cust_payby->payinfo;
1006 $replace_cust_payby = $cust_payby;
1012 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1013 return { 'error' => "You are not allowed to change your payment information." };
1016 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1018 $payinfo = $p->{'payinfo'};
1022 #more intelligent matching will be needed here if you change
1023 #card_masking_method and don't remove existing paymasks
1024 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1025 if ( $cust_payby->paymask eq $payinfo ) {
1026 $payinfo = $cust_payby->payinfo;
1027 $replace_cust_payby = $cust_payby;
1033 $payinfo =~ s/\D//g;
1034 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1035 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1039 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1040 return { 'error' => gettext('unknown_card_type') }
1041 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1043 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1044 if ( cardtype($payinfo) eq 'American Express card' ) {
1045 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1046 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1049 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1050 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1053 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1054 return { 'error' => 'CVV2 is required' };
1055 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1056 return { 'error' => 'CVV2 is required' };
1060 die "unknown payby $payby";
1063 my %payby2fields = (
1064 'CARD' => [ qw( paystart_month paystart_year payissue payip
1065 address1 address2 city state zip country ) ],
1066 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1069 my %replace = ( 'replace' => $replace_cust_payby, );
1072 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1075 'cust_main' => $cust_main, #XXX or just custnum??
1076 'amount' => sprintf('%.2f', $amount),
1078 'payinfo' => $payinfo,
1079 'paymask' => FS::payinfo_Mixin->mask_payinfo( $payby, $payinfo ),
1080 'card_type' => $card_type,
1081 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1082 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1083 'month' => $p->{'month'},
1084 'year' => $p->{'year'},
1085 'payname' => $payname,
1086 'payunique' => $payunique,
1087 'paybatch' => $paybatch,
1088 'paycvv' => $paycvv,
1089 'payname' => $payname,
1090 'discount_term' => $discount_term,
1091 'pkgnum' => $session->{'pkgnum'},
1093 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1103 my $validate = validate_payment($p);
1104 return $validate if $validate->{'error'};
1106 my $conf = new FS::Conf;
1107 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1108 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1110 +{ map { $_=>$validate->{$_} }
1111 qw( card_type paymask payname paydate_pretty month year amount
1112 address1 address2 city state zip country
1118 sub process_stored_payment {
1121 my $session_id = $p->{'session_id'};
1123 my $payment_info = _cache->get( "payment_$session_id" )
1124 or return { 'error' => "Can't resume session" }; #better error message
1126 do_process_payment($payment_info);
1130 sub process_payment {
1133 my $payment_info = validate_payment($p);
1134 return $payment_info if $payment_info->{'error'};
1136 do_process_payment($payment_info);
1140 sub do_process_payment {
1141 my $validate = shift;
1143 my $cust_main = $validate->{'cust_main'};
1145 my $amount = delete $validate->{'amount'};
1148 my $payby = delete $validate->{'payby'};
1150 if ( $validate->{'save'} ) {
1153 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1154 $saveopt{$field} = $validate->{$field};
1157 if ( $payby eq 'CARD' ) {
1158 my $bill_location = FS::cust_location->new({
1159 map { $_ => $validate->{$_} }
1160 qw(address1 address2 city state country zip)
1162 $saveopt{'bill_location'} = $bill_location;
1163 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1164 $saveopt{$field} = $validate->{$field};
1167 # stateid/stateid_state won't be saved, might be broken as of 4.x
1168 foreach my $field ( qw( paytype paystate ) ) {
1169 $saveopt{$field} = $validate->{$field};
1173 my $error = $cust_main->save_cust_payby(
1174 'payment_payby' => $payby,
1175 'replace' => $validate->{'replace'}, # cust_payby object to replace
1180 #no, this causes customers to process their payments again
1181 #return { 'error' => $error };
1182 #XXX just warn verosely for now so i can figure out how these happen in
1183 # the first place, eventually should redirect them to the "change
1184 #address" page but indicate if the payment processed?
1185 delete($validate->{'payinfo'}); #don't want to log this!
1186 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1188 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1189 "CUST_MAIN: ". Dumper($cust_main)."\n".
1190 "PACKET: ". Dumper($validate)."\n";
1194 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1198 'paynum_ref' => \$paynum,
1201 return { 'error' => $error } if $error;
1203 #no error, so order the fee package if applicable...
1204 my $conf = new FS::Conf;
1205 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1206 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1208 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1210 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1212 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1213 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1216 #and generate an invoice for it now too
1217 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1218 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1223 $cust_main->apply_payments;
1226 my $receipt_html = '';
1228 # currently supported for realtime CC only; send receipt data to SS
1229 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1232 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1235 <TD ALIGN="right">Payment#</TD>
1236 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1240 <TD ALIGN="right">Date</TD>
1242 <TD BGCOLOR="#FFFFFF"><B>! .
1243 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1249 <TD ALIGN="right">Amount</TD>
1250 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1255 <TD ALIGN="right">Payment method</TD>
1256 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1269 'amount' => sprintf('%.2f', $cust_pay->paid),
1270 'date' => $cust_pay->_date,
1271 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1272 'time_pretty' => time2str('%T', $cust_pay->_date),
1273 'auth_num' => $cust_pay->auth,
1274 'order_num' => $cust_pay->order_number,
1275 'receipt_html' => $receipt_html,
1282 'receipt_html' => '',
1289 sub realtime_collect {
1292 my $session = _cache->get($p->{'session_id'})
1293 or return { 'error' => "Can't resume session" }; #better error message
1295 my $custnum = $session->{'custnum'};
1297 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1298 or return { 'error' => "unknown custnum $custnum" };
1301 if ( $p->{'amount'} ) {
1302 $amount = $p->{'amount'};
1304 elsif ( $session->{'pkgnum'} ) {
1305 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1308 $amount = $cust_main->balance;
1311 my $error = $cust_main->realtime_collect(
1312 'method' => $p->{'method'},
1313 'amount' => $amount,
1314 'pkgnum' => $session->{'pkgnum'},
1315 'session_id' => $p->{'session_id'},
1319 return { 'error' => $error } unless ref( $error );
1321 return { 'error' => '', amount => $amount, %$error };
1324 sub start_thirdparty {
1326 my $session = _cache->get($p->{'session_id'})
1327 or return { 'error' => "Can't resume session" }; #better error message
1328 my $custnum = $session->{'custnum'};
1329 my $cust_main = FS::cust_main->by_key($custnum);
1331 my $amount = $p->{'amount'}
1332 or return { error => 'no amount' };
1334 my $result = $cust_main->create_payment(
1335 'method' => $p->{'method'},
1336 'amount' => $p->{'amount'},
1337 'pkgnum' => $session->{'pkgnum'},
1338 'session_id' => $p->{'session_id'},
1341 if ( ref($result) ) { # hashref or error
1344 return { error => $result };
1348 sub finish_thirdparty {
1350 my $session_id = delete $p->{'session_id'};
1351 my $session = _cache->get($session_id)
1352 or return { 'error' => "Can't resume session" };
1353 my $custnum = $session->{'custnum'};
1354 my $cust_main = FS::cust_main->by_key($custnum);
1356 if ( $p->{_cancel} ) {
1357 # customer backed out of making a payment
1358 return $cust_main->cancel_payment( $session_id );
1360 my $result = $cust_main->execute_payment( $session_id, %$p );
1361 if ( ref($result) ) {
1364 return { error => $result };
1368 sub process_payment_order_pkg {
1371 my $hr = process_payment($p);
1372 return $hr if $hr->{'error'};
1377 sub process_payment_order_renew {
1380 my $hr = process_payment($p);
1381 return $hr if $hr->{'error'};
1386 sub process_prepay {
1390 my $session = _cache->get($p->{'session_id'})
1391 or return { 'error' => "Can't resume session" }; #better error message
1395 my $custnum = $session->{'custnum'};
1397 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1398 or return { 'error' => "unknown custnum $custnum" };
1400 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1401 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1409 return { 'error' => $error } if $error;
1411 return { 'error' => '',
1412 'amount' => $amount,
1413 'seconds' => $seconds,
1414 'duration' => duration_exact($seconds),
1415 'upbytes' => $upbytes,
1416 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1417 'downbytes' => $downbytes,
1418 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1419 'totalbytes'=> $totalbytes,
1420 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1427 my $session = _cache->get($p->{'session_id'})
1428 or return { 'error' => "Can't resume session" }; #better error message
1430 my $custnum = $session->{'custnum'};
1432 my $invnum = $p->{'invnum'};
1434 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1435 'custnum' => $custnum } )
1436 or return { 'error' => "Can't find invnum" };
1440 return { 'error' => '',
1441 'invnum' => $invnum,
1442 'invoice_text' => join('', $cust_bill->print_text ),
1443 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1450 my $session = _cache->get($p->{'session_id'})
1451 or return { 'error' => "Can't resume session" }; #better error message
1453 my $custnum = $session->{'custnum'};
1455 my $invnum = $p->{'invnum'};
1457 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1458 'custnum' => $custnum } )
1459 or return { 'error' => "Can't find invnum" };
1463 return { 'error' => '',
1464 'invnum' => $invnum,
1465 'invoice_pdf' => $cust_bill->print_pdf({
1466 'unsquelch_cdr' => 1,
1467 'locale' => $p->{'locale'},
1473 sub legacy_invoice {
1475 my $session = _cache->get($p->{'session_id'})
1476 or return { 'error' => "Can't resume session" }; #better error message
1478 my $custnum = $session->{'custnum'};
1480 my $legacyinvnum = $p->{'legacyinvnum'};
1483 'legacyinvnum' => $legacyinvnum,
1484 'custnum' => $custnum,
1487 my $legacy_cust_bill =
1488 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1489 || qsearchs('legacy_cust_bill', \%hash )
1490 or return { 'error' => "Can't find legacyinvnum" };
1494 return { 'error' => '',
1495 'legacyinvnum' => $legacyinvnum,
1496 'legacyid' => $legacy_cust_bill->legacyid,
1497 'invoice_html' => $legacy_cust_bill->content_html,
1502 sub legacy_invoice_pdf {
1504 my $session = _cache->get($p->{'session_id'})
1505 or return { 'error' => "Can't resume session" }; #better error message
1507 my $custnum = $session->{'custnum'};
1509 my $legacyinvnum = $p->{'legacyinvnum'};
1511 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1512 'legacyinvnum' => $legacyinvnum,
1513 'custnum' => $custnum,
1514 }) or return { 'error' => "Can't find legacyinvnum" };
1518 return { 'error' => '',
1519 'legacyinvnum' => $legacyinvnum,
1520 'legacyid' => $legacy_cust_bill->legacyid,
1521 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1529 #sessioning for this? how do we get the session id to the backend invoice
1530 # template so it can add it to the link, blah
1533 if ( $p->{'invnum'} ) {
1534 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1535 or return { 'error' => 'unknown invnum' };
1536 $agentnum = $cust_bill->cust_main->agentnum;
1539 my $templatename = $p->{'template'} || $p->{'templatename'};
1541 #false laziness-ish w/view/cust_bill-logo.cgi
1543 my $conf = new FS::Conf;
1544 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1545 $templatename = "_$1";
1550 my $filename = "logo$templatename.png";
1552 return { 'error' => '',
1553 'logo' => $conf->config_binary($filename, $agentnum),
1554 'content_type' => 'image/png', #should allow gif, jpg too
1560 my $session = _cache->get($p->{'session_id'})
1561 or return { 'error' => "Can't resume session" }; #better error message
1563 my $custnum = $session->{'custnum'};
1565 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1566 or return { 'error' => "unknown custnum $custnum" };
1568 my $conf = new FS::Conf;
1570 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1572 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1577 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1578 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1579 my $owed = $_->owed;
1581 +{ 'invnum' => $_->invnum,
1582 '_date' => $_->_date,
1583 'date' => time2str("%b %o, %Y", $_->_date),
1584 'date_short' => time2str("%m-%d-%Y", $_->_date),
1585 'previous' => sprintf('%.2f', ($_->previous)[0]),
1586 'charged' => sprintf('%.2f', $_->charged),
1587 'owed' => sprintf('%.2f', $owed),
1588 'balance' => sprintf('%.2f', $balance),
1589 'lastpay' => @payments_and_credits
1590 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1596 return { 'error' => '',
1597 'balance' => $cust_main->balance,
1598 'money_char' => $conf->config("money_char") || '$',
1599 'invoices' => $invoices,
1600 'legacy_invoices' => [
1602 +{ 'legacyinvnum' => $_->legacyinvnum,
1603 'legacyid' => $_->legacyid,
1604 '_date' => $_->_date,
1605 'date' => time2str("%b %o, %Y", $_->_date),
1606 'date_short' => time2str("%m-%d-%Y", $_->_date),
1607 'charged' => sprintf('%.2f', $_->charged),
1608 'has_content' => ( length($_->content_pdf)
1609 || length($_->content_html) ),
1619 my $session = _cache->get($p->{'session_id'})
1620 or return { 'error' => "Can't resume session" }; #better error message
1622 my $custnum = $session->{'custnum'};
1624 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1625 or return { 'error' => "unknown custnum $custnum" };
1627 return { 'error' => '',
1628 'balance' => $cust_main->balance,
1629 'money_char' => FS::Conf->new->config("money_char") || '$',
1630 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1634 sub payment_receipt {
1636 my $session = _cache->get($p->{'session_id'})
1637 or return { 'error' => "Can't resume session" }; #better error message
1639 my $custnum = $session->{'custnum'};
1641 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1642 'paynum' => $p->{'paynum'},
1645 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1649 %{ $cust_pay->SSAPI_getinfo },
1656 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1657 return { 'error' => $session } if $context eq 'error';
1659 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1660 or return { 'error' => "unknown custnum $custnum" };
1664 my $cust_payby = $_;
1666 map { $_ => $cust_payby->$_ }
1667 qw( custpaybynum weight payby paymask paydate
1668 payname paystate paytype
1672 $cust_main->cust_payby
1680 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1681 return { 'error' => $session } if $context eq 'error';
1683 #XXX payinfo1 + payinfo2 for CHEK?
1684 #or take the opportunity to use separate, more well- named fields?
1685 if ($p->{'payby'} eq 'CHEK') {
1686 $p->{'payinfo1'} =~ /^([\dx]+)$/
1687 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1689 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1690 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1692 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1695 my $cust_payby = new FS::cust_payby {
1696 'custnum' => $custnum,
1697 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1698 paystate paytype payip
1702 my $error = $cust_payby->insert;
1704 return { 'error' => $error };
1706 return { 'custpaybynum' => $cust_payby->custpaybynum };
1714 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1715 return { 'error' => $session } if $context eq 'error';
1717 if ($p->{'payby'} eq 'CHEK') {
1718 $p->{'payinfo1'} =~ /^([\dx]+)$/
1719 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1721 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1722 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1724 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1727 my $cust_payby = qsearchs('cust_payby', {
1728 'custnum' => $custnum,
1729 'custpaybynum' => $p->{'custpaybynum'},
1731 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1734 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1736 next unless exists($p->{$field});
1737 $cust_payby->set($field,$p->{$field});
1740 my $error = $cust_payby->replace;
1742 return { 'error' => $error };
1744 return { 'custpaybynum' => $cust_payby->custpaybynum };
1752 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1753 return { 'error' => $session } if $context eq 'error';
1755 my $cust_payby = qsearchs('cust_payby', {
1756 'custnum' => $custnum,
1757 'custpaybynum' => $p->{'custpaybynum'},
1759 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1761 return { 'error' => $cust_payby->verify };
1768 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1769 return { 'error' => $session } if $context eq 'error';
1771 my $cust_payby = qsearchs('cust_payby', {
1772 'custnum' => $custnum,
1773 'custpaybynum' => $p->{'custpaybynum'},
1775 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1777 my $conf = new FS::Conf;
1778 if (($cust_payby->payby eq "DCHK" || $cust_payby->payby eq "CHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
1779 return { 'error' => "Sorry you do not have permission to delete bank information." };
1782 return { 'error' => $cust_payby->delete };
1788 my $session = _cache->get($p->{'session_id'})
1789 or return { 'error' => "Can't resume session" }; #better error message
1791 my $custnum = $session->{'custnum'};
1793 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1794 or return { 'error' => "unknown custnum $custnum" };
1796 my @errors = $cust_main->cancel( 'quiet'=>1 );
1798 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1800 return { 'error' => $error };
1807 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1808 return { 'error' => $session } if $context eq 'error';
1810 my $pkg = qsearchs({
1811 'table' => 'cust_pkg',
1812 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1814 'custnum' => $custnum,
1815 'pkgnum' => $p->{'pkgnum'},
1818 or return {'error' => 'unknown pkg num $pkgnum'};
1821 pkg_label => $pkg->pkg,
1822 pkgpart => $pkg->pkgpart,
1823 classnum => $pkg->classnum,
1831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1832 return { 'error' => $session } if $context eq 'error';
1834 my $search = { 'custnum' => $custnum };
1835 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1836 my $cust_main = qsearchs('cust_main', $search )
1837 or return { 'error' => "unknown custnum $custnum" };
1839 my $conf = new FS::Conf;
1840 my $immutable = $conf->exists('selfservice_immutable-package');
1842 # the duplication below is necessary:
1843 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1844 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1845 # non-backwards-compatible change breaking the software of anyone using the API
1846 # instead of the stock selfservice
1847 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1848 if( $conf->exists('selfservice_server-view-wholesale') ) {
1849 return { 'svcnum' => $session->{'svcnum'},
1850 'custnum' => $custnum,
1851 'cust_pkg' => [ map {
1853 immutable => $immutable,
1854 part_pkg => [ map $_->hashref, $_->part_pkg ],
1856 [ map $_->hashref, $_->available_part_svc ],
1858 [ map { my $ref = { $_->hash,
1859 label => [ $_->label ],
1861 $ref->{_password} = $_->svc_x->_password
1862 if $context eq 'agent'
1863 && $conf->exists('agent-showpasswords')
1864 && $_->part_svc->svcdb eq 'svc_acct';
1869 } $cust_main->cust_pkg
1872 small_custview( $cust_main, $conf->config('countrydefault') ),
1873 'wholesale_view' => 1,
1874 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1875 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1876 'lnp' => $conf->exists('svc_phone-lnp'),
1880 { 'svcnum' => $session->{'svcnum'},
1881 'custnum' => $custnum,
1882 'cust_pkg' => [ map {
1883 my $primary_cust_svc = $_->primary_cust_svc;
1886 immutable => $immutable,
1887 pkg_label => $_->pkg_locale,
1888 status => $_->status,
1889 statuscolor => $_->statuscolor,
1891 [ map { $_->hashref }
1892 grep { $_->selfservice_access ne 'hidden' }
1893 $_->available_part_svc
1896 [ map { my $ref = { $_->hash,
1897 label => [ $_->label ],
1899 $ref->{_password} = $_->svc_x->_password
1900 if $context eq 'agent'
1901 && $conf->exists('agent-showpasswords')
1902 && $_->part_svc->svcdb eq 'svc_acct';
1903 $ref->{svchash} = { $_->svc_x->hash } if
1904 $_->part_svc->svcdb eq 'svc_phone';
1905 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1906 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1909 grep { $_->part_svc->selfservice_access ne 'hidden' }
1914 ? { $primary_cust_svc->hash,
1915 label => [ $primary_cust_svc->label ],
1916 finger => $primary_cust_svc->svc_x->finger, #uuh
1917 $primary_cust_svc->part_svc->hash,
1921 } $cust_main->ncancelled_pkgs
1924 small_custview( $cust_main, $conf->config('countrydefault') ),
1925 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1933 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1934 return { 'error' => $session } if $context eq 'error';
1936 my $conf = new FS::Conf;
1938 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1939 my $search = { 'custnum' => $custnum };
1940 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1941 my $cust_main = qsearchs('cust_main', $search )
1942 or return { 'error' => "unknown custnum $custnum" };
1944 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1945 if ( ! $pkgnum && $p->{'svcnum'} ) {
1946 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1947 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1951 my @cust_pkg_usage = ();
1952 foreach my $cust_pkg ( $p->{'ncancelled'}
1953 ? $cust_main->ncancelled_pkgs
1954 : $cust_main->unsuspended_pkgs ) {
1955 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1956 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1957 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1960 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1963 foreach (@cust_pkg_usage) {
1964 my $part = $_->part_pkg_usage;
1965 my $tag = $part->description . ($part->shared ? 1 : 0);
1966 my $row = $usage_pools{$tag}
1967 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1968 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1969 $row->[2] += $part->minutes; # minutes total
1971 } # otherwise just leave them empty
1973 if ( $p->{'svcdb'} ) {
1974 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1976 : ref($p->{'svcdb'}) eq 'ARRAY'
1977 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1978 : { $p->{'svcdb'} => 1 };
1979 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1982 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1985 my @svcs; # stuff to return to the client
1986 my %bytes_used_total; # for _used columns only
1987 foreach my $cust_svc (@cust_svc) {
1988 my $svc_x = $cust_svc->svc_x;
1989 my($label, $value) = $cust_svc->label;
1990 my $part_svc = $cust_svc->part_svc;
1991 my $svcdb = $part_svc->svcdb;
1992 my $cust_pkg = $cust_svc->cust_pkg;
1993 my $part_pkg = $cust_pkg->part_pkg;
1996 'svcnum' => $cust_svc->svcnum,
1997 'display_svcnum' => $cust_svc->display_svcnum,
2001 'pkg_label' => $cust_pkg->pkg_locale,
2002 'pkg_status' => $cust_pkg->status,
2003 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
2006 # would it make sense to put this in a svc_* method?
2008 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
2009 my $last_bill = $cust_pkg->last_bill || 0;
2011 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
2012 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
2015 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
2016 'upbytes_used' => display_bytecount($up_used),
2017 'downbytes_used' => display_bytecount($down_used),
2018 'totalbytes_used' => display_bytecount($up_used + $down_used)
2020 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
2021 $bytes_used_total{'upbytes_used'} += $up_used;
2022 $bytes_used_total{'downbytes_used'} += $down_used;
2023 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
2026 if ( $svcdb eq 'svc_acct' ) {
2027 foreach (qw(username email finger seconds)) {
2028 $hash{$_} = $svc_x->$_;
2034 'upbytes' => display_bytecount($svc_x->upbytes),
2035 'downbytes' => display_bytecount($svc_x->downbytes),
2036 'totalbytes' => display_bytecount($svc_x->totalbytes),
2038 'recharge_amount' => $part_pkg->option('recharge_amount',1),
2039 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2040 'recharge_upbytes' =>
2041 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2042 'recharge_downbytes' =>
2043 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2044 'recharge_totalbytes' =>
2045 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2050 } elsif ( $svcdb eq 'svc_dsl' ) {
2052 $hash{'phonenum'} = $svc_x->phonenum;
2053 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2054 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2055 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2058 $hash{'name'} = $cust_main->name;
2060 # no usage to hide here
2062 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2064 # could potentially show lots of things...
2065 $hash{'outbound'} = 1;
2066 $hash{'inbound'} = 0;
2067 if ( $svcdb eq 'svc_phone' ) {
2068 if ( $part_pkg->plan eq 'voip_inbound' ) {
2069 $hash{'outbound'} = 0;
2070 $hash{'inbound'} = 1;
2071 } elsif ( $part_pkg->option('selfservice_inbound_format')
2072 or $conf->config('selfservice-default_inbound_cdr_format')
2074 $hash{'inbound'} = 1;
2077 foreach (qw(inbound outbound)) {
2078 # hmm...we can't filter by status here, because there might
2079 # not be cdr_terminations at all. have to go by date.
2080 # find all since the last bill date.
2081 # XXX cdr types? we are going to need them.
2083 my $sum_cdr = $svc_x->sum_cdrs(
2084 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2085 'begin' => ($cust_pkg->last_bill || 0),
2087 'disable_charged_party' => 1,
2089 $hash{$_} = $sum_cdr->hashref;
2092 } # not hiding usage
2096 } # foreach $cust_svc
2098 foreach my $field (keys %bytes_used_total) {
2099 if ($field =~ /bytes/) {
2100 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2105 'svcnum' => $session->{'svcnum'},
2106 'custnum' => $custnum,
2107 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2108 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2110 'bytes_used_total' => \%bytes_used_total,
2112 map { $usage_pools{$_} }
2116 'hide_usage' => $hide_usage,
2121 sub _customer_svc_x {
2122 my($custnum, $svcnum, $table) = (shift, shift, shift);
2123 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2125 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2126 my $search = " AND custnum = $1";
2127 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2130 'table' => ($table || 'svc_acct'),
2131 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2132 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2133 #'LEFT JOIN cust_main USING ( custnum ) ',
2134 'hashref' => $hashref,
2135 'extra_sql' => $search, #important
2140 sub svc_status_html {
2143 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2144 return { 'error' => $session } if $context eq 'error';
2146 #XXX only svc_dsl for now
2147 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2148 or return { 'error' => "Service not found" };
2150 my $html = $svc_x->getstatus_html;
2152 return { 'html' => $html };
2156 sub svc_status_hash {
2159 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2160 return { 'error' => $session } if $context eq 'error';
2162 #XXX only svc_acct for now
2163 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2164 or return { 'error' => "Service not found" };
2166 my ( $html, $hashref ) = $svc_x->export_getstatus;
2171 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2172 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2173 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2174 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2175 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2178 my( $p, $method ) = @_;
2180 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2181 return { 'error' => $session } if $context eq 'error';
2183 #XXX only svc_acct for now
2184 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2185 or return { 'error' => "Service not found" };
2187 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2189 my $error = $svc_x->$method($p); #$p? returns error?
2190 return { 'error' => $error } if $error;
2192 return {}; #? { 'error' => '' }
2196 sub acct_forward_info {
2199 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2200 return { 'error' => $session } if $context eq 'error';
2202 my $svc_forward = _customer_svc_x( $custnum,
2203 { 'srcsvc' => $p->{'svcnum'} },
2206 or return { 'error' => '',
2210 return { 'error' => '',
2211 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2216 sub process_acct_forward {
2218 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2219 return { 'error' => $session } if $context eq 'error';
2221 my $old = _customer_svc_x( $custnum,
2222 { 'srcsvc' => $p->{'svcnum'} },
2226 if ( $p->{'dst'} eq '' ) {
2228 my $error = $old->delete;
2229 return { 'error' => $error };
2231 return { 'error' => '' };
2234 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2235 'dst' => $p->{'dst'},
2240 $new->svcnum($old->svcnum);
2241 my $cust_svc = $old->cust_svc;
2242 $new->svcpart($old->svcpart);
2243 $new->pkgnuym($old->pkgnum);
2244 $error = $new->replace($old);
2246 my $conf = new FS::Conf;
2247 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2249 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2250 or return { 'error' => 'No service' }; #how would we even get here?
2252 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2254 $error = $new->insert;
2257 return { 'error' => $error };
2261 sub list_dsl_devices {
2264 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2265 return { 'error' => $session } if $context eq 'error';
2267 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2268 or return { 'error' => "Service not found" };
2271 'devices' => [ map {
2272 +{ 'mac_addr' => $_->mac_addr };
2273 } $svc_dsl->dsl_device
2279 sub add_dsl_device {
2282 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2283 return { 'error' => $session } if $context eq 'error';
2285 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2286 or return { 'error' => "Service not found" };
2288 return { 'error' => 'No MAC address supplied' }
2289 unless length($p->{'mac_addr'});
2291 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2292 'mac_addr' => scalar($p->{'mac_addr'}),
2294 my $error = $dsl_device->insert;
2295 return { 'error' => $error };
2299 sub delete_dsl_device {
2302 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2303 return { 'error' => $session } if $context eq 'error';
2305 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2306 or return { 'error' => "Service not found" };
2308 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2309 'mac_addr' => scalar($p->{'mac_addr'}),
2312 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2314 my $error = $dsl_device->delete;
2315 return { 'error' => $error };
2321 _usage_details( \&_port_graph, $p,
2322 'svcdb' => 'svc_port',
2327 my($svc_port, $begin, $end) = @_;
2329 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2330 push @usage, { 'png' => $pngOrError };
2334 sub _list_svc_usage {
2335 my($svc_acct, $begin, $end) = @_;
2337 foreach my $part_export (
2338 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2339 qw( sqlradius sqlradius_withdomain )
2341 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2346 sub list_svc_usage {
2347 _usage_details(\&_list_svc_usage, @_);
2350 sub _list_support_usage {
2351 my($svc_acct, $begin, $end) = @_;
2353 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2354 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2356 push @usage, { 'seconds' => $_->seconds,
2357 'support' => $_->support,
2358 '_date' => $_->_date,
2359 'id' => $_->transaction_id,
2360 'creator' => $_->creator,
2361 'subject' => $_->subject,
2362 'status' => $_->status,
2363 'ticketid' => $_->ticketid,
2369 sub list_support_usage {
2370 _usage_details(\&_list_support_usage, @_);
2373 sub _list_cdr_usage {
2374 # XXX CDR type support...
2375 # XXX any way to do a paged search on this?
2376 # we have to return the results all at once...
2377 my($svc_x, $begin, $end, %opt) = @_;
2378 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2382 'disable_charged_party' => 1,
2387 sub list_cdr_usage {
2389 _usage_details( \&_list_cdr_usage, $p );
2392 sub _usage_details {
2393 my($callback, $p, %opt) = @_;
2394 my $conf = FS::Conf->new;
2396 if ( $conf->exists('selfservice_hide-usage') ) {
2397 return { 'error' => 'Viewing usage is not allowed.' };
2400 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2401 return { 'error' => $session } if $context eq 'error';
2403 my $search = { 'svcnum' => $p->{'svcnum'} };
2404 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2406 my $cust_svc = qsearchs( 'cust_svc', $search );
2407 return { 'error' => 'No service selected in list_svc_usage' }
2410 my $svc_x = $cust_svc->svc_x;
2411 my $svcdb = $svc_x->table;
2412 my $cust_pkg = $cust_svc->cust_pkg;
2413 my $freq = $cust_pkg->part_pkg->freq;
2416 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2418 if ( $p->{inbound} ) {
2419 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2420 || $conf->config('selfservice-default_inbound_cdr_format')
2421 || 'source_default';
2422 $callback_opt{inbound} = 1;
2424 $format = $cust_pkg->part_pkg->option('selfservice_format')
2425 || $conf->config('selfservice-default_cdr_format')
2429 $callback_opt{format} = $format;
2430 $callback_opt{use_clid} = 1;
2431 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2434 my $start = $cust_pkg->setup;
2435 #my $end = $cust_pkg->bill; # or time?
2438 unless ( $p->{beginning} ) {
2439 $p->{beginning} = $cust_pkg->last_bill;
2440 $p->{ending} = $end;
2443 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2444 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2446 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2450 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2451 # ugly kludge, I know
2452 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2453 if (defined $delete_col) {
2454 delete($_->[$delete_col]) foreach ($header, @usage);
2458 #kinda false laziness with FS::cust_main::bill, but perhaps
2459 #we should really change this bit to DateTime and DateTime::Duration
2461 #change this bit to use Date::Manip? CAREFUL with timezones (see
2462 # mailing list archive)
2463 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2464 (localtime($p->{ending}) )[0,1,2,3,4,5];
2465 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2466 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2468 if ( $freq =~ /^\d+$/ ) {
2470 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2472 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2473 } elsif ( $freq =~ /^(\d+)w$/ ) {
2475 $nmday += $weeks * 7;
2476 $pmday -= $weeks * 7;
2477 } elsif ( $freq =~ /^(\d+)d$/ ) {
2481 } elsif ( $freq =~ /^(\d+)h$/ ) {
2486 return { 'error' => "unparsable frequency: ". $freq };
2489 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2490 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2494 'svcnum' => $p->{svcnum},
2495 'beginning' => $p->{beginning},
2496 'ending' => $p->{ending},
2497 'inbound' => $p->{inbound},
2498 'previous' => ($previous > $start) ? $previous : $start,
2499 'next' => ($next < $end) ? $next : $end,
2500 'header' => $header,
2508 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2509 return { 'error' => $session } if $context eq 'error';
2511 my $search = { 'custnum' => $custnum };
2512 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2513 my $cust_main = qsearchs('cust_main', $search )
2514 or return { 'error' => "unknown custnum $custnum" };
2516 my $status = $cust_main->status;
2518 my %order_pkg_options = ();
2519 if ( $p->{locationnum} > 0 ) {
2520 $order_pkg_options{locationnum} = delete($p->{locationnum});
2521 } elsif ( $p->{address1} ) {
2522 $order_pkg_options{'cust_location'} = new FS::cust_location {
2523 map { $_ => $p->{$_} }
2524 qw( address1 address2 city county state zip country )
2528 #false laziness w/ClientAPI/Signup.pm
2530 my $cust_pkg = new FS::cust_pkg ( {
2531 'custnum' => $custnum,
2532 'pkgpart' => $p->{'pkgpart'},
2533 'quantity' => $p->{'quantity'} || 1,
2535 my $error = $cust_pkg->check;
2536 return { 'error' => $error } if $error;
2539 unless ( $p->{'svcpart'} eq 'none' ) {
2543 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2545 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2546 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2547 $svcdb = $part_svc->svcdb;
2549 $svcdb = 'svc_acct';
2551 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2554 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2555 'svc_domain' => [ qw( domain ) ],
2556 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2557 'svc_external' => [ qw( id title ) ],
2558 'svc_pbx' => [ qw( id title ) ],
2561 my $svc_x = "FS::$svcdb"->new( {
2562 'svcpart' => $svcpart,
2563 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2566 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2569 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2570 my $acct_snarf = new FS::acct_snarf ( {
2571 'machine' => $p->{"snarf_machine$snarfnum"},
2572 'protocol' => $p->{"snarf_protocol$snarfnum"},
2573 'username' => $p->{"snarf_username$snarfnum"},
2574 '_password' => $p->{"snarf_password$snarfnum"},
2577 push @acct_snarf, $acct_snarf;
2579 $svc_x->child_objects( \@acct_snarf );
2582 my $y = $svc_x->setdefault; # arguably should be in new method
2583 return { 'error' => $y } if $y && !ref($y);
2585 $error = $svc_x->check;
2586 return { 'error' => $error } if $error;
2592 $error = $cust_main->order_pkg(
2593 'cust_pkg' => $cust_pkg,
2598 return { 'error' => $error } if $error;
2600 my $conf = new FS::Conf;
2601 if ( $conf->exists('signup_server-realtime') ) {
2603 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2606 $cust_pkg->cancel('quiet'=>1);
2609 $cust_pkg->reexport;
2613 $cust_pkg->reexport;
2616 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2618 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2625 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2626 return { 'error' => $session } if $context eq 'error';
2628 my $conf = new FS::Conf;
2629 my $immutable = $conf->exists('selfservice_immutable-package');
2630 return { 'error' => "Package modification disabled" } if $immutable;
2632 my $search = { 'custnum' => $custnum };
2633 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2634 my $cust_main = qsearchs('cust_main', $search )
2635 or return { 'error' => "unknown custnum $custnum" };
2637 my $status = $cust_main->status;
2638 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2639 or return { 'error' => "unknown package $p->{pkgnum}" };
2641 #if someone does need self-service package change of suspended packages,
2642 # figure out how to be more discriminating
2643 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2644 if $cust_pkg->status eq 'suspended';
2646 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2647 'quantity' => $p->{'quantity'} || 1,
2650 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2651 or return { 'error' => "unknown package $p->{pkgpart}" };
2653 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2654 unless ref($err_or_cust_pkg);
2657 if ( $conf->exists('signup_server-realtime') ) {
2659 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2662 $err_or_cust_pkg->suspend;
2665 $err_or_cust_pkg->reexport;
2669 $err_or_cust_pkg->reexport;
2672 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2676 sub order_recharge {
2679 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2680 return { 'error' => $session } if $context eq 'error';
2682 my $search = { 'custnum' => $custnum };
2683 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2684 my $cust_main = qsearchs('cust_main', $search )
2685 or return { 'error' => "unknown custnum $custnum" };
2687 my $status = $cust_main->status;
2688 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2689 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2691 my $svc_x = $cust_svc->svc_x;
2692 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2695 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2696 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2697 recharge_totalbytes );
2698 my $amount = $part_pkg->option('recharge_amount', 1);
2700 my ($l, $v, $d) = $cust_svc->label; # blah
2701 my $pkg = "Recharge $v";
2703 my $bill_error = $cust_main->charge($amount, $pkg,
2704 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2705 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2706 $part_pkg->taxclass); #meh
2708 my $conf = new FS::Conf;
2709 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2711 $bill_error = _do_bop_realtime( $cust_main, $status );
2716 my $error = $svc_x->recharge (\%vhash);
2717 return { 'error' => $error } if $error;
2721 my $error = $bill_error;
2722 $error ||= $svc_x->recharge (\%vhash);
2723 return { 'error' => $error } if $error;
2726 return { error => '', svc => $cust_svc->part_svc->svc };
2730 sub _do_bop_realtime {
2731 my ($cust_main, $status, %opt) = @_;
2733 my $old_balance = $cust_main->balance;
2736 my $bill_error = $cust_main->bill(
2737 'return_bill' => \@cust_bill,
2740 $bill_error ||= $cust_main->apply_payments_and_credits;
2742 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2744 if ( $cust_main->balance > $old_balance
2745 && $cust_main->balance > 0
2746 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2749 unless ( $opt{'no_invoice_void'} ) {
2751 #this used to apply a credit, but now we can void invoices...
2752 foreach my $cust_bill (@cust_bill) {
2753 my $voiderror = $cust_bill->void('automatic payment failed');
2754 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2759 return { 'error' => '_decline', 'bill_error' => $bill_error };
2762 if ( $opt{'collect'} ) {
2763 my $collect_error = $cust_main->collect();
2764 return { 'error' => '_decline', 'bill_error' => $collect_error }
2765 if $collect_error; #?
2774 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2775 return { 'error' => $session } if $context eq 'error';
2777 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2778 or return { 'error' => "unknown custnum $custnum" };
2780 my @cust_pkg = sort { $a->bill <=> $b->bill }
2781 grep { $_->part_pkg->freq ne '0' }
2782 $cust_main->ncancelled_pkgs;
2784 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2786 my $total = $cust_main->balance;
2789 my $bill = $_->bill;
2790 $total += $_->part_pkg->base_recur($_, \$bill);
2791 my $renew_date = $_->part_pkg->add_freq($_->bill);
2793 'pkgnum' => $_->pkgnum,
2794 'amount' => sprintf('%.2f', $total),
2795 'bill_date' => $_->bill,
2796 'bill_date_pretty' => time2str('%x', $_->bill),
2797 'renew_date' => $renew_date,
2798 'renew_date_pretty' => time2str('%x', $renew_date),
2799 'expire_date' => $_->expire,
2800 'expire_date_pretty' => time2str('%x', $_->expire),
2805 return { 'dates' => \@array };
2809 sub payment_info_renew_info {
2811 my $renew_info = renew_info($p);
2812 my $payment_info = payment_info($p);
2813 return { %$renew_info,
2821 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2822 return { 'error' => $session } if $context eq 'error';
2824 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2825 or return { 'error' => "unknown custnum $custnum" };
2827 my $date = $p->{'date'};
2831 #freeside-daily -n -d $date fs_daily $custnum
2832 $cust_main->bill_and_collect( 'time' => $date,
2833 'invoice_time' => $now,
2834 'actual_time' => $now,
2835 'check_freq' => '1d',
2838 return { 'error' => '' };
2844 my $session = _cache->get($p->{'session_id'})
2845 or return { 'error' => "Can't resume session" }; #better error message
2847 my $custnum = $session->{'custnum'};
2849 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2850 or return { 'error' => "unknown custnum $custnum" };
2852 my $conf = new FS::Conf;
2854 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2855 or return { 'error' => 'Permission denied' };
2857 my $pkgnum = $p->{'pkgnum'};
2859 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2860 'pkgnum' => $pkgnum, } )
2861 or return { 'error' => "unknown pkgnum $pkgnum" };
2863 my $error = $cust_pkg->suspend(reason => $reasonnum);
2864 return { 'error' => $error };
2870 my $session = _cache->get($p->{'session_id'})
2871 or return { 'error' => "Can't resume session" }; #better error message
2873 my $custnum = $session->{'custnum'};
2874 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2875 or return { 'error' => "unknown custnum $custnum" };
2877 my $pkgnum = $p->{'pkgnum'};
2878 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2879 'pkgnum' => $pkgnum, } )
2880 or return { 'error' => "unknown pkgnum $pkgnum" };
2882 my $error = $cust_pkg->cancel( 'quiet' => 1,
2883 'date' => $p->{'date'},
2885 return { 'error' => $error };
2888 sub provision_phone {
2891 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2893 #editing an existing phone number
2894 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2895 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2896 return { 'error' => $session } if $context eq 'error';
2898 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2899 return { 'error' => 'service not found' } unless $svc_phone;
2900 return { 'error' => 'invalid svcnum' }
2901 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2903 $svc_phone->email($p->{'email'})
2904 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2905 $svc_phone->forwarddst($p->{'forwarddst'})
2906 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2907 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2908 return { 'error' => $svc_phone->replace };
2912 unless ( $p->{'lnp'} ) {
2913 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2914 $p->{'lnp_status'} = "portingin";
2915 return _provision( 'FS::svc_phone',
2916 [qw(lnp_desired_due_date lnp_other_provider
2917 lnp_other_provider_account phonenum countrycode lnp_status)],
2918 [qw(phonenum countrycode)],
2924 # single DID order (the usual case)
2925 unless (scalar(@bulkdid)) {
2926 return _provision( 'FS::svc_phone',
2927 [qw(phonenum countrycode)],
2928 [qw(phonenum countrycode)],
2934 # bulk DID order case
2936 foreach my $did ( @bulkdid ) {
2937 $did =~ s/[^0-9]//g;
2938 $error = _provision( 'FS::svc_phone',
2939 [qw(phonenum countrycode)],
2940 [qw(phonenum countrycode)],
2942 'pkgnum' => $p->{'pkgnum'},
2943 'svcpart' => $p->{'svcpart'},
2945 'countrycode' => $p->{'countrycode'},
2946 'session_id' => $p->{'session_id'},
2949 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2951 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2956 warn "provision_pbx called\n"
2959 warn "provision_pbx calling _provision\n"
2961 _provision( 'FS::svc_pbx',
2962 [qw(id title max_extensions max_simultaneous ip_addr)],
2963 [qw(id title max_extensions max_simultaneous ip_addr)],
2969 sub provision_acct {
2971 warn "provision_acct called\n"
2974 return { 'error' => gettext('passwords_dont_match') }
2975 if $p->{'_password'} ne $p->{'_password2'};
2976 return { 'error' => gettext('empty_password') }
2977 unless length($p->{'_password'});
2979 if ($p->{'domsvc'}) {
2980 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2981 qw ( svcpart pkgnum ) );
2982 return { 'error' => gettext('invalid_domain') }
2983 unless ($domains{$p->{'domsvc'}});
2986 warn "provision_acct calling _provision\n"
2988 _provision( 'FS::svc_acct',
2989 [qw(username _password domsvc)],
2990 [qw(username _password domsvc)],
2996 sub provision_external {
2998 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2999 _provision( 'FS::svc_external',
3007 sub provision_forward {
3009 _provision( 'FS::svc_forward',
3010 ['srcsvc','src','dstsvc','dst'],
3017 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
3018 warn "_provision called for $class\n"
3021 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3022 return { 'error' => $session } if $context eq 'error';
3024 my $search = { 'custnum' => $custnum };
3025 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3026 my $cust_main = qsearchs('cust_main', $search )
3027 or return { 'error' => "unknown custnum $custnum" };
3029 my $pkgnum = $p->{'pkgnum'};
3031 warn "searching for custnum $custnum pkgnum $pkgnum\n"
3033 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3034 'pkgnum' => $pkgnum,
3036 or return { 'error' => "unknown pkgnum $pkgnum" };
3038 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3040 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3041 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3043 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3044 if $class ne 'FS::'. $part_svc->svcdb;
3046 warn "creating $class record\n"
3048 my $svc_x = $class->new( {
3049 'pkgnum' => $p->{'pkgnum'},
3050 'svcpart' => $p->{'svcpart'},
3051 map { $_ => $p->{$_} } @$fields
3054 my %insert_args = ();
3055 #i shouldn't be a special case here (pass an option or something)
3056 if ( $class eq 'FS::svc_phone'
3057 && grep length($p->{$_}), @location_editable_fields
3060 $insert_args{'cust_location'} = new FS::cust_location {
3061 map { $_ => $p->{$_} } @location_editable_fields
3065 warn "inserting $class record\n"
3067 my $error = $svc_x->insert(%insert_args);
3070 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3072 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3075 my $return = { 'svc' => $part_svc->svc,
3077 map { $_ => $svc_x->get($_) } @$return_fields
3079 warn "_provision returning ". Dumper($return). "\n"
3088 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3089 return { 'error' => $session } if $context eq 'error';
3091 my $search = { 'custnum' => $custnum };
3092 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3093 my $cust_main = qsearchs('cust_main', $search )
3094 or return { 'error' => "unknown custnum $custnum" };
3096 my $pkgnum = $p->{'pkgnum'};
3098 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3099 'pkgnum' => $pkgnum,
3101 or return { 'error' => "unknown pkgnum $pkgnum" };
3103 my $svcpart = $p->{'svcpart'};
3105 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3106 'svcpart' => $svcpart, } )
3107 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3108 my $part_svc = $pkg_svc->part_svc;
3110 my $conf = new FS::Conf;
3113 'svc' => $part_svc->svc,
3114 'svcdb' => $part_svc->svcdb,
3115 'pkgnum' => $pkgnum,
3116 'svcpart' => $svcpart,
3117 'custnum' => $custnum,
3119 'security_phrase' => 0, #XXX !
3120 'svc_acct_pop' => [], #XXX !
3122 'init_popstate' => '',
3127 small_custview( $cust_main, $conf->config('countrydefault') ),
3131 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3132 && $ret->{'svcdb'} eq 'svc_phone') {
3133 $ret->{'svcnum'} = $p->{'svcnum'};
3134 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3135 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3136 $ret->{'email'} = $svc_phone->email;
3137 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3141 if ($ret->{'svcdb'} eq 'svc_forward') {
3142 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3148 sub unprovision_svc {
3151 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3152 return { 'error' => $session } if $context eq 'error';
3154 my $search = { 'custnum' => $custnum };
3155 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3156 my $cust_main = qsearchs('cust_main', $search )
3157 or return { 'error' => "unknown custnum $custnum" };
3159 my $svcnum = $p->{'svcnum'};
3161 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3162 or return { 'error' => "unknown svcnum $svcnum" };
3164 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3165 unless $cust_svc->cust_pkg->custnum == $custnum;
3167 my $conf = new FS::Conf;
3169 return { 'svc' => $cust_svc->part_svc->svc,
3170 'error' => $cust_svc->cancel,
3172 small_custview( $cust_main, $conf->config('countrydefault') ),
3177 sub myaccount_passwd {
3179 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3180 return { 'error' => $session } if $context eq 'error';
3182 return { 'error' => "New passwords don't match." }
3183 if $p->{'new_password'} ne $p->{'new_password2'};
3185 return { 'error' => 'Enter new password' }
3186 unless length($p->{'new_password'});
3188 #my $search = { 'custnum' => $custnum };
3189 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3190 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3191 my $search = " AND custnum = $1";
3192 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3194 my $svc_acct = qsearchs( {
3195 'table' => 'svc_acct',
3196 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3197 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3198 'LEFT JOIN cust_main USING ( custnum ) ',
3199 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3200 'extra_sql' => $search, #important
3202 or return { 'error' => "Service not found" };
3206 my $conf = new FS::Conf;
3208 return { 'error' => 'Incorrect current password.' }
3209 if ( exists($p->{'old_password'})
3210 || $conf->exists('selfservice-password_change_oldpass')
3212 && ! $svc_acct->check_password($p->{'old_password'});
3214 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3215 || $svc_acct->set_password($p->{'new_password'})
3216 || $svc_acct->replace();
3218 #regular pw change in self-service should change contact pw too, otherwise its
3219 #way too confusing. hell its confusing they're separate at all, but alas.
3220 #need to support the "ISP provides email that's used as a contact email" case
3222 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3223 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3224 custnum => $custnum,
3225 selfservice_access => 'Y',
3229 #svc_acct was successful but this one returns an error? "shouldn't happen"
3230 #don't recheck is_password_allowed here; if the svc_acct password was
3231 #legal, that's good enough
3232 $error ||= $contact->change_password($p->{'new_password'});
3235 my($label, $value) = $svc_acct->cust_svc->label;
3237 return { 'error' => $error,
3247 my $info = skin_info($p);
3249 my $conf = new FS::Conf;
3250 my $verification = $conf->config('selfservice-password_reset_verification')
3251 or return { %$info, 'error' => 'Password resets disabled' };
3256 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3258 $contact = FS::contact->by_selfservice_email($p->{'email'});
3261 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3262 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3265 #also look for an svc_acct, otherwise it would be super confusing
3267 my($username, $domain) = split('@', $p->{'email'});
3268 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3269 if ( $svc_domain ) {
3270 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3271 'domsvc' => $svc_domain->svcnum }
3274 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3275 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3277 #precaution: don't change svc_acct password not part of the same
3278 # customer as contact
3279 $svc_acct = '' if ! $cust_pkg
3280 || $cust_pkg->custnum != $cust_main->custnum;
3285 return { %$info, 'error' => 'Email address not found' }
3286 unless $contact || $svc_acct;
3288 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3290 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3291 or return { %$info, 'error' => 'Account not found' };
3293 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3294 'domsvc' => $svc_domain->svcnum }
3296 or return { %$info, 'error' => 'Account not found' };
3298 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3299 or return { %$info, 'error' => 'Account not found' };
3301 $cust_main = $cust_pkg->cust_main;
3305 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3306 if ! $cust_main && $verification ne 'email';
3309 'email' => sub { 1; },
3311 my( $p, $cust_main ) = @_;
3312 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3313 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3316 my( $p, $cust_main ) = @_;
3317 my $cust_pay = qsearchs({
3318 'table' => 'cust_pay',
3319 'hashref' => { 'custnum' => $cust_main->custnum },
3320 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3324 $p->{'amount'} == $cust_pay->paid;
3327 my( $p, $cust_main ) = @_;
3328 $p->{'zip'} eq $cust_main->zip
3329 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3333 foreach my $verify ( split(',', $verification) ) {
3335 &{ $verify{$verify} }( $p, $cust_main )
3336 or return { %$info, 'error' => 'Account not found' };
3340 #okay, we're verified
3344 my $error = $contact->send_reset_email(
3345 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3349 return { %$info, 'error' => $error }; #????
3352 } elsif ( $svc_acct ) {
3354 #create a unique session
3356 my $reset_session = {
3357 'svcnum' => $svc_acct->svcnum,
3358 'agentnum' => $svc_acct->cust_main->agentnum,
3361 my $timeout = '1 hour'; #?
3363 my $reset_session_id;
3365 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3366 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3369 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3373 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3374 $cust_main->agentnum);
3375 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3376 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3378 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3379 my $error = $msg_template->send( 'cust_main' => $cust_main,
3380 'object' => $svc_acct,
3381 'substitutions' => {
3382 'session_id' => $reset_session_id,
3386 return { %$info, 'error' => $error }; #????
3391 return { %$info, 'error' => '' };
3394 sub check_reset_passwd {
3397 my $conf = new FS::Conf;
3398 my $verification = $conf->config('selfservice-password_reset_verification')
3399 or return { 'error' => 'Password resets disabled' };
3401 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3402 or return { 'error' => "Can't resume session" }; #better error message
3404 if ( $reset_session->{'svcnum'} ) {
3406 my $svcnum = $reset_session->{'svcnum'};
3408 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3409 or return { 'error' => "Service not found" };
3411 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3412 my $info = skin_info($p);
3416 'session_id' => $p->{'session_id'},
3417 'username' => $svc_acct->username,
3420 } elsif ( $reset_session->{'contactnum'} ) {
3422 my $contactnum = $reset_session->{'contactnum'};
3424 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3425 or return { 'error' => "Contact not found" };
3427 my @contact_email = $contact->contact_email;
3428 return { 'error' => 'No contact email' } unless @contact_email;
3430 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3431 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3432 if scalar(@cust_contact) == 1;
3433 my $info = skin_info($p);
3437 'session_id' => $p->{'session_id'},
3438 'email' => $contact_email[0]->email, #the first?
3443 return { 'error' => 'No svcnum or contactnum in session' }; #??
3449 sub process_reset_passwd {
3452 my $conf = new FS::Conf;
3453 my $verification = $conf->config('selfservice-password_reset_verification')
3454 or return { 'error' => 'Password resets disabled' };
3456 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3457 or return { 'error' => "Can't resume session" }; #better error message
3462 if ( $reset_session->{'svcnum'} ) {
3464 my $svcnum = $reset_session->{'svcnum'};
3466 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3467 or return { 'error' => "Service not found" };
3469 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3470 $info ||= skin_info($p);
3475 if ( $reset_session->{'contactnum'} ) {
3477 my $contactnum = $reset_session->{'contactnum'};
3479 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3480 or return { 'error' => "Contact not found" };
3482 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3483 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3484 if scalar(@cust_contact) == 1;
3485 $info ||= skin_info($p);
3489 return { %$info, 'error' => "New passwords don't match." }
3490 if $p->{'new_password'} ne $p->{'new_password2'};
3492 return { %$info, 'error' => 'Enter new password' }
3493 unless length($p->{'new_password'});
3497 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3498 || $svc_acct->set_password($p->{'new_password'})
3499 || $svc_acct->replace();
3501 return { %$info, 'error' => $error } if $error;
3503 #my($label, $value) = $svc_acct->cust_svc->label;
3504 #return { 'error' => $error,
3505 # #'label' => $label,
3506 # #'value' => $value,
3513 my $error = $contact->is_password_allowed($p->{'new_password'})
3514 || $contact->change_password($p->{'new_password'});
3516 return { %$info, 'error' => $error }; # if $error;
3520 #password changed ,so remove session, don't want it reused
3521 _cache->remove($p->{'session_id'});
3523 return { %$info, 'error' => '' };
3527 sub validate_passwd {
3531 %result = ( 'fieldid' => $p->{'fieldid'} )
3532 if $p->{'fieldid'} =~ /^\w+$/;
3534 return { %result, 'password_invalid' => 'Enter new password' }
3535 unless length($p->{'check_password'});
3538 if ($p->{'svcnum'}) {
3539 # false laziness with myaccount_passwd
3540 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3541 return { %result, 'error' => $session } if $context eq 'error';
3543 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3544 my $search = " AND custnum = $1";
3545 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3547 $svc_acct = qsearchs( {
3548 'table' => 'svc_acct',
3549 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3550 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3551 'LEFT JOIN cust_main USING ( custnum ) ',
3552 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3553 'extra_sql' => $search, #important
3555 or return { %result, 'error' => "Service not found" };
3556 # end false laziness
3559 $svc_acct ||= new FS::svc_acct {};
3561 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3562 return { %result, 'password_invalid' => $error } if $error;
3563 return { %result, 'password_valid' => 1 };
3568 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3569 return { 'error' => $session } if $context eq 'error';
3572 if ( $session->{'pkgnum'} ) {
3574 #tickets for specific service with pkg-balances on
3575 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3576 'pkgnum' => $session->{'pkgnum'} })
3577 or return { 'error' => 'unknown package' };
3578 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3579 push @tickets, $cust_svc->tickets( $p->{status} );
3584 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3585 or return { 'error' => "unknown custnum $custnum" };
3587 @tickets = $cust_main->tickets( $p->{status} );
3590 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3591 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3592 my $conf = new FS::Conf;
3593 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3597 ($a->{'_selfservice_priority'} eq '') <=>
3598 ($b->{'_selfservice_priority'} eq '')
3601 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3607 +{ tickets => \@tickets };
3614 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3615 return { 'error' => $session } if $context eq 'error';
3617 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3618 FS::TicketSystem->init();
3620 my $conf = new FS::Conf;
3621 my $queue = $p->{'queue'}
3622 || $conf->config('ticket_system-selfservice_queueid')
3623 || $conf->config('ticket_system-default_queueid');
3625 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3626 my $err_or_ticket = FS::TicketSystem->create_ticket(
3627 '', #create RT session based on FS CurrentUser (fs_selfservice)
3629 'custnum' => $custnum,
3630 'svcnum' => $session->{'svcnum'},
3631 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3634 if ( ref($err_or_ticket) ) {
3635 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3637 return { 'error' => '',
3638 'ticket_id' => $err_or_ticket->id,
3641 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3643 return { 'error' => $err_or_ticket };
3651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3652 return { 'error' => $session } if $context eq 'error';
3654 return { error => 'requested format not implemented' }
3655 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3657 my $conf = new FS::Conf;
3658 my $age_threshold = 0;
3659 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3660 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3662 my $search = { 'custnum' => $custnum };
3663 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3664 my $cust_main = qsearchs('cust_main', $search )
3665 or return { 'error' => "unknown custnum $custnum" };
3667 # does it make more sense to just run one sql query for this instead of all the
3668 # insanity below? would increase performance greately for large data sets?
3670 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3671 my @part_svc = $cust_pkg->part_svc;
3672 foreach my $part_svc ( @part_svc ) {
3673 if($part_svc->svcdb eq 'svc_phone'){
3674 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3675 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3676 push @svc_phone, $cust_pkg_svc->svc_x
3677 if $cust_pkg_svc->date_inserted >= $age_threshold;
3685 my($xls_r,$xls_c) = (0,0);
3688 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3689 if($p->{'format'} eq 'csv') {
3690 $csv = new Text::CSV_XS { 'always_quote' => 1,
3693 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3694 $content .= $csv->string;
3696 elsif($p->{'format'} eq 'xls') {
3697 my $XLS1 = new IO::Scalar \$content;
3698 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3699 or return { 'error' => "Error opening .xls file: $!" };
3700 $xls = $xls_workbook->add_worksheet('DIDs');
3701 foreach ( @fields ) {
3702 $xls->write(0,$xls_c++,$_);
3707 foreach my $svc_phone ( @svc_phone ) {
3708 my @cols = map { $svc_phone->$_ } @fields;
3709 if($p->{'format'} eq 'csv') {
3710 return { 'error' => 'Unable to create CSV' }
3711 unless $csv->combine(@cols);
3712 $content .= $csv->string;
3714 elsif($p->{'format'} eq 'xls') {
3717 $xls->write($xls_r,$xls_c++,$_);
3723 $xls_workbook->close() if $p->{'format'} eq 'xls';
3725 { content => $content, format => $p->{'format'}, };
3730 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3731 return { 'error' => $session } if $context eq 'error';
3733 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3734 # FS::TicketSystem->init();
3735 # return { 'error' => 'get_ticket configuration error' }
3736 # if $FS::TicketSystem::system ne 'RT_Internal';
3738 # check existence and ownership as part of this
3739 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3740 my $rt_session = FS::TicketSystem->session('');
3741 my $Ticket = FS::TicketSystem->get_ticket_object(
3743 ticket_id => $p->{'ticket_id'},
3746 return { 'error' => 'ticket not found' } if !$Ticket;
3748 if ( length( $p->{'subject'} || '' ) ) {
3750 if ( $p->{'subject'} ne $Ticket->Subject ) {
3751 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3752 return { 'error' => "unable to set subject: $msg" } if !$val;
3756 if(length($p->{'reply'})) {
3757 my @err_or_res = FS::TicketSystem->correspond_ticket(
3759 'ticket_id' => $p->{'ticket_id'},
3760 'content' => $p->{'reply'},
3763 return { 'error' => 'unable to reply to ticket' }
3764 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3767 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3768 my $err_or_ticket = FS::TicketSystem->get_ticket(
3770 'ticket_id' => $p->{'ticket_id'},
3773 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3774 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3776 return { 'error' => $err_or_ticket };
3779 my @custs = @{$err_or_ticket->{'custs'}};
3780 my @txns = @{$err_or_ticket->{'txns'}};
3783 # superseded by check in get_ticket_object
3784 #return { 'error' => 'invalid ticket requested' }
3785 #unless grep($_ eq $custnum, @custs);
3787 foreach my $txn ( @txns ) {
3788 push @filtered_txns, $txn
3789 if ($txn->{'type'} eq 'EmailRecord'
3790 || $txn->{'type'} eq 'Correspond'
3791 || $txn->{'type'} eq 'Create');
3794 warn "$me get_ticket: successful: \n"
3796 return { 'error' => '',
3797 'transactions' => \@filtered_txns,
3798 'ticket_fields' => $err_or_ticket->{'fields'},
3799 'ticket_id' => $p->{'ticket_id'},
3803 sub adjust_ticket_priority {
3805 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3806 return { 'error' => $session } if $context eq 'error';
3808 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3809 # FS::TicketSystem->init;
3810 my $ss_priority = FS::TicketSystem->selfservice_priority;
3812 return { 'error' => 'adjust_ticket_priority configuration error' }
3813 if $FS::TicketSystem::system ne 'RT_Internal'
3816 my $values = $p->{'values'}; #hashref, id => priority value
3819 foreach my $id (keys %$values) {
3820 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3821 my $Ticket = FS::TicketSystem->get_ticket_object('',
3823 'custnum' => $custnum,
3826 $ticket_error{$id} = 'ticket not found';
3830 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3831 # We're not going to implement it for RT_External.
3832 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3833 my $new_value = $values->{$id};
3834 next if $old_value eq $new_value;
3836 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3838 # AddCustomFieldValue works fine (replacing any existing value) if it's
3839 # a single-valued custom field, which it should be. If it's not, you're
3840 # doing something wrong.
3842 if ( length($new_value) ) {
3843 ($val, $msg) = $Ticket->AddCustomFieldValue(
3844 Field => $ss_priority,
3845 Value => $new_value,
3849 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3850 Field => $ss_priority,
3851 Value => $old_value,
3855 $ticket_error{$id} = $msg if !$val;
3856 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3858 return { 'error' => '',
3859 'ticket_error' => \%ticket_error,
3860 %{ customer_info($p) } # send updated customer info back
3866 sub _custoragent_session_custnum {
3869 my($context, $session, $custnum);
3870 if ( $p->{'session_id'} ) {
3872 $context = 'customer';
3873 $session = _cache->get($p->{'session_id'})
3874 or return ( 'error' => "Can't resume session" ); #better error message
3875 $custnum = $session->{'custnum'};
3877 } elsif ( $p->{'agent_session_id'} ) {
3880 my $agent_cache = new FS::ClientAPI_SessionCache( {
3881 'namespace' => 'FS::ClientAPI::Agent',
3883 $session = $agent_cache->get($p->{'agent_session_id'})
3884 or return ( 'error' => "Can't resume session" ); #better error message
3885 $custnum = $p->{'custnum'};
3889 return ( 'error' => "Can't resume session" ); #better error message
3892 ($context, $session, $custnum);