1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use OLE::Storage_Lite;
18 use FS::UI::Web::small_custview qw(small_custview); #less doh
20 use FS::UI::bytecount qw( display_bytecount );
23 use FS::Record qw(qsearch qsearchs dbh);
24 use FS::Msgcat qw(gettext);
25 use FS::Misc qw(card_types);
26 use FS::Misc::DateTime qw(parse_datetime);
28 use FS::ClientAPI_SessionCache;
40 use FS::legacy_cust_bill;
41 use FS::cust_main_county;
45 use FS::acct_rt_transaction;
49 $me = '[FS::ClientAPI::MyAccount]';
51 use vars qw( @cust_main_editable_fields );
52 @cust_main_editable_fields = qw(
53 first last company address1 address2 city
54 county state zip country
55 daytime night fax mobile
56 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
57 ship_state ship_zip ship_country
58 ship_daytime ship_night ship_fax ship_mobile
60 payby payinfo payname paystart_month paystart_year payissue payip
61 ss paytype paystate stateid stateid_state
64 BEGIN { #preload to reduce time customer_info takes
65 if ( $FS::TicketSystem::system ) {
66 warn "$me: initializing ticket system\n" if $DEBUG;
67 FS::TicketSystem->init();
72 $cache ||= new FS::ClientAPI_SessionCache( {
73 'namespace' => 'FS::ClientAPI::MyAccount',
80 my($context, $session, $custnum) = _custoragent_session_custnum($p);
81 #return { 'error' => $session } if $context eq 'error';
84 if ( $context eq 'customer' ) {
86 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
89 $sth->execute($custnum) or die $sth->errstr;
91 $agentnum = $sth->fetchrow_arrayref->[0]
92 or die "no agentnum for custnum $custnum";
94 #} elsif ( $context eq 'agent' ) {
95 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 my $conf = new FS::Conf;
101 #false laziness w/Signup.pm
103 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
105 if ( $skin_info_cache_agent ) {
107 warn "$me loading cached skin info for agentnum $agentnum\n"
112 warn "$me populating skin info cache for agentnum $agentnum\n"
115 $skin_info_cache_agent = {
116 'agentnum' => $agentnum,
117 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
118 qw( company_name date_format ) ),
119 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
120 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
121 text_color link_color vlink_color hlink_color alink_color
122 font title_color title_align title_size menu_bgcolor menu_fontsize
125 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
126 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
127 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
129 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
130 qw( title_left_image title_right_image
131 menu_top_image menu_body_image menu_bottom_image
134 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
135 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
136 qw( head body_header body_footer company_address ) ),
139 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
143 #{ %$skin_info_cache_agent };
144 $skin_info_cache_agent;
151 my $conf = new FS::Conf;
155 'phone_login' => $conf->exists('selfservice_server-phone_login'),
156 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
157 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
158 'banner_image_md5' =>
159 md5_hex($conf->config_binary('selfservice-login_banner_image')),
166 sub login_banner_image {
168 my $conf = new FS::Conf;
169 my $image = $conf->config_binary('selfservice-login_banner_image');
171 'md5' => md5_hex($image),
176 #false laziness w/FS::ClientAPI::passwd::passwd
180 my $conf = new FS::Conf;
183 if ( $p->{'domain'} eq 'svc_phone'
184 && $conf->exists('selfservice_server-phone_login') ) {
186 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
187 return { error => 'Number not found.' } unless $svc_phone;
190 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
191 #return { error => 'Only primary user may log in.' }
192 # if $conf->exists('selfservice_server-primary_only')
193 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
195 return { error => 'Incorrect PIN.' }
196 unless $svc_phone->check_pin($p->{'password'});
202 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
203 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
205 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
206 'domsvc' => $svc_domain->svcnum, }
208 return { error => 'User not found.' } unless $svc_acct;
210 if($conf->exists('selfservice_server-login_svcpart')) {
211 my @svcpart = $conf->config('selfservice_server-login_svcpart');
212 my $svcpart = $svc_acct->cust_svc->svcpart;
213 return { error => 'Invalid user.' }
214 unless grep($_ eq $svcpart, @svcpart);
217 return { error => 'Incorrect password.' }
218 unless $svc_acct->check_password($p->{'password'});
225 'svcnum' => $svc_x->svcnum,
228 my $cust_svc = $svc_x->cust_svc;
229 my $cust_pkg = $cust_svc->cust_pkg;
231 my $cust_main = $cust_pkg->cust_main;
232 $session->{'custnum'} = $cust_main->custnum;
233 if ( $conf->exists('pkg-balances') ) {
234 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
235 $cust_main->ncancelled_pkgs;
236 $session->{'pkgnum'} = $cust_pkg->pkgnum
237 if scalar(@cust_pkg) > 1;
241 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
242 #return { error => 'Only primary user may log in.' }
243 # if $conf->exists('selfservice_server-primary_only')
244 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
245 my $part_pkg = $cust_pkg->part_pkg;
246 return { error => 'Only primary user may log in.' }
247 if $conf->exists('selfservice_server-primary_only')
248 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
252 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
253 } until ( ! defined _cache->get($session_id) ); #just in case
255 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
256 _cache->set( $session_id, $session, $timeout );
258 return { 'error' => '',
259 'session_id' => $session_id,
265 if ( $p->{'session_id'} ) {
266 _cache->remove($p->{'session_id'});
267 return { %{ skin_info($p) }, 'error' => '' };
269 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
276 my($context, $session, $custnum) = _custoragent_session_custnum($p);
277 return { 'error' => $session } if $context eq 'error';
279 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
280 or return { 'error' => "Service not found" };
282 $session->{'svcnum'} = $svc_acct->svcnum;
284 my $conf = new FS::Conf;
285 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
286 _cache->set( $p->{'session_id'}, $session, $timeout );
288 return { 'error' => '' };
292 sub payment_gateway {
294 # takes a cust_main and a cust_payby entry, returns the payment_gateway
295 my $conf = new FS::Conf;
296 my $cust_main = shift;
297 my $cust_payby = shift;
298 my $gatewaynum = $conf->config('selfservice-payment_gateway');
300 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
301 die "configured gatewaynum $gatewaynum not found!" if !$pg;
305 return '' if ! FS::payby->realtime($cust_payby);
306 my $pg = $cust_main->agent->payment_gateway(
307 'method' => FS::payby->payby2bop($cust_payby),
317 my $conf = new FS::Conf;
319 my $info = skin_info($p);
321 use vars qw( $cust_paybys ); #cache for performance
322 unless ( $cust_paybys ) {
324 my %cust_paybys = map { $_ => 1 }
325 map { FS::payby->payby2payment($_) }
326 $conf->config('signup_server-payby');
328 $cust_paybys = [ keys %cust_paybys ];
331 $info->{'cust_paybys'} = $cust_paybys;
333 my($context, $session, $custnum) = _custoragent_session_custnum($p);
334 return { 'error' => $session } if $context eq 'error';
336 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
337 or return { 'error' => "unknown custnum $custnum" };
339 $info->{'hide_payment_fields'} = [
341 my $pg = payment_gateway($cust_main, $_);
342 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
343 } @{ $info->{cust_paybys} }
346 $info->{'self_suspend_reason'} =
347 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
349 $info->{'edit_ticket_subject'} =
350 $conf->exists('ticket_system-selfservice_edit_subject') &&
351 $cust_main->edit_subject;
354 'custnum' => $custnum,
355 'access_pkgnum' => $session->{'pkgnum'},
356 'access_svcnum' => $session->{'svcnum'},
363 my($context, $session, $custnum) = _custoragent_session_custnum($p);
364 return { 'error' => $session } if $context eq 'error';
368 my $conf = new FS::Conf;
369 if ($conf->exists('cust_main-require_address2')) {
370 $return{'require_address2'} = '1';
372 $return{'require_address2'} = '';
375 if ( $FS::TicketSystem::system ) {
376 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
377 FS::TicketSystem->init();
380 if ( $custnum ) { #customer record
382 my $search = { 'custnum' => $custnum };
383 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
384 my $cust_main = qsearchs('cust_main', $search )
385 or return { 'error' => "unknown custnum $custnum" };
387 $return{display_custnum} = $cust_main->display_custnum;
389 if ( $session->{'pkgnum'} ) {
390 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
391 #next_bill_date from cust_pkg?
393 $return{balance} = $cust_main->balance;
394 $return{next_bill_date} = $cust_main->next_bill_date;
395 $return{next_bill_date_pretty} =
396 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
400 my @tickets = $cust_main->tickets;
401 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
402 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
403 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
407 ($a->{'_selfservice_priority'} eq '') <=>
408 ($b->{'_selfservice_priority'} eq '')
411 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
417 $return{tickets} = \@tickets;
420 unless ( $session->{'pkgnum'} ) {
423 invnum => $_->invnum,
424 date => time2str("%b %o, %Y", $_->_date),
427 } $cust_main->open_cust_bill;
428 $return{open_invoices} = \@open;
430 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
431 my $sth = dbh->prepare($sql) or die dbh->errstr;
432 $sth->execute($custnum) or die $sth->errstr;
433 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
434 $return{'last_invoice_date_pretty'} =
435 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
438 $return{countrydefault} = scalar($conf->config('countrydefault'));
440 $return{small_custview} =
441 small_custview( $cust_main,
442 $return{countrydefault},
443 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
446 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
447 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
449 $return{has_ship_address} = $cust_main->has_ship_address;
450 $return{status} = $cust_main->status;
451 $return{statuscolor} = $cust_main->statuscolor;
453 for (@cust_main_editable_fields) {
454 $return{$_} = $cust_main->get($_);
457 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
458 $return{payinfo} = $cust_main->paymask;
459 @return{'month', 'year'} = $cust_main->paydate_monthyear;
462 $return{'invoicing_list'} =
463 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
464 $return{'postal_invoicing'} =
465 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
467 if (scalar($conf->config('support_packages'))) {
468 my @support_services = ();
469 foreach ($cust_main->support_services) {
470 my $seconds = $_->svc_x->seconds;
471 my $time_remaining = (($seconds < 0) ? '-' : '' ).
472 int(abs($seconds)/3600)."h".
473 sprintf("%02d",(abs($seconds)%3600)/60)."m";
474 my $cust_pkg = $_->cust_pkg;
477 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
478 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
479 push @support_services, { svcnum => $_->svcnum,
480 time => $time_remaining,
485 $return{support_services} = \@support_services;
488 if ( $conf->config('prepayment_discounts-credit_type') ) {
490 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
493 if ( $session->{'svcnum'} ) {
494 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
495 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
496 $return{'svcnum'} = $session->{'svcnum'};
499 } elsif ( $session->{'svcnum'} ) { #no customer record
501 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
502 or die "unknown svcnum";
503 $return{name} = $svc_acct->email;
507 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
511 return { 'error' => '',
512 'custnum' => $custnum,
518 sub customer_info_short {
521 my($context, $session, $custnum) = _custoragent_session_custnum($p);
522 return { 'error' => $session } if $context eq 'error';
526 my $conf = new FS::Conf;
528 if ( $custnum ) { #customer record
530 my $search = { 'custnum' => $custnum };
531 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
532 my $cust_main = qsearchs('cust_main', $search )
533 or return { 'error' => "unknown custnum $custnum" };
535 $return{display_custnum} = $cust_main->display_custnum;
537 $return{countrydefault} = scalar($conf->config('countrydefault'));
539 $return{small_custview} =
540 small_custview( $cust_main,
541 $return{countrydefault},
545 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
546 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
548 $return{payby} = $cust_main->payby;
550 #none of these are terribly expensive if we want 'em...
551 for (@cust_main_editable_fields) {
552 $return{$_} = $cust_main->get($_);
555 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
556 $return{payinfo} = $cust_main->paymask;
557 @return{'month', 'year'} = $cust_main->paydate_monthyear;
560 $return{'invoicing_list'} =
561 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
562 #$return{'postal_invoicing'} =
563 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
565 if ( $session->{'svcnum'} ) {
566 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
567 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
568 $return{'svcnum'} = $session->{'svcnum'};
571 } elsif ( $session->{'svcnum'} ) { #no customer record
573 #uuh, not supproted yet... die?
574 return { 'error' => 'customer_info_short not yet supported as agent' };
578 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
582 return { 'error' => '',
583 'custnum' => $custnum,
588 sub billing_history {
591 my($context, $session, $custnum) = _custoragent_session_custnum($p);
592 return { 'error' => $session } if $context eq 'error';
594 return { 'error' => 'No customer' } unless $custnum;
596 my $search = { 'custnum' => $custnum };
597 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
598 my $cust_main = qsearchs('cust_main', $search )
599 or return { 'error' => "unknown custnum $custnum" };
603 if ( $session->{'pkgnum'} ) {
604 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
605 #next_bill_date from cust_pkg?
606 return { 'error' => 'No history for package' };
609 $return{balance} = $cust_main->balance;
610 $return{next_bill_date} = $cust_main->next_bill_date;
611 $return{next_bill_date_pretty} =
612 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
617 my $conf = new FS::Conf;
619 if ( $conf->exists('selfservice-billing_history-line_items') ) {
621 foreach my $cust_bill ( $cust_main->cust_bill ) {
624 'type' => 'Line item',
625 'description' => $_->desc. ( $_->sdate && $_->edate
626 ? ' '. time2str('%d-%b-%Y', $_->sdate).
627 ' To '. time2str('%d-%b-%Y', $_->edate)
630 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
631 'date' => $cust_bill->_date,
632 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
634 foreach $cust_bill->cust_bill_pkg;
642 'description' => 'Invoice #'. $_->display_invnum,
643 'amount' => sprintf('%.2f', $_->charged ),
645 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
647 foreach $cust_main->cust_bill;
653 'description' => 'Payment', #XXX type
654 'amount' => sprintf('%.2f', 0 - $_->paid ),
656 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
658 foreach $cust_main->cust_pay;
662 'description' => 'Credit', #more info?
663 'amount' => sprintf('%.2f', 0 -$_->amount ),
665 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
667 foreach $cust_main->cust_credit;
671 'description' => 'Refund', #more info? type, like payment?
672 'amount' => $_->refund,
674 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
676 foreach $cust_main->cust_refund;
678 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
680 $return{'history'} = \@history;
688 my $session = _cache->get($p->{'session_id'})
689 or return { 'error' => "Can't resume session" }; #better error message
691 my $custnum = $session->{'custnum'}
692 or return { 'error' => "no customer record" };
694 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
695 or return { 'error' => "unknown custnum $custnum" };
697 my $new = new FS::cust_main { $cust_main->hash };
698 # Avoid accidentally changing the service address.
699 if ( !$new->has_ship_address ) {
700 $new->set( $_ => $new->get($_) )
701 foreach $new->addr_fields;
704 $new->set( $_ => $p->{$_} )
705 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
708 if (exists($p->{'payby'})) {
709 $p->{'payby'} =~ /^([A-Z]{4})$/
710 or return { 'error' => "illegal_payby " . $p->{'payby'} };
714 if ( $payby =~ /^(CARD|DCRD)$/ ) {
716 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
718 if ( $new->payinfo eq $cust_main->paymask ) {
719 $new->payinfo($cust_main->payinfo);
721 $new->payinfo($p->{'payinfo'});
724 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
726 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
729 $p->{'payinfo1'} =~ /^([\dx]+)$/
730 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
732 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
733 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
735 $payinfo = $payinfo1. '@'. $payinfo2;
737 $new->payinfo( ($payinfo eq $cust_main->paymask)
738 ? $cust_main->payinfo
742 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
744 } elsif ( $payby =~ /^(BILL)$/ ) {
746 } elsif ( $payby ) { #notyet ready
747 return { 'error' => "unknown payby $payby" };
751 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
752 #false laziness with httemplate/edit/process/cust_main.cgi
753 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
754 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
756 @invoicing_list = $cust_main->invoicing_list;
759 my $error = $new->replace($cust_main, \@invoicing_list);
760 return { 'error' => $error } if $error;
763 return { 'error' => '' };
768 my $session = _cache->get($p->{'session_id'})
769 or return { 'error' => "Can't resume session" }; #better error message
775 my $conf = new FS::Conf;
776 use vars qw($payment_info); #cache for performance
777 unless ( $payment_info ) {
779 my %states = map { $_->state => 1 }
780 qsearch('cust_main_county', {
781 'country' => $conf->config('countrydefault') || 'US'
784 my %cust_paybys = map { $_ => 1 }
785 map { FS::payby->payby2payment($_) }
786 $conf->config('signup_server-payby');
788 my @cust_paybys = keys %cust_paybys;
792 #list all counties/states/countries
793 'cust_main_county' =>
794 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
796 #shortcut for one-country folks
798 [ sort { $a cmp $b } keys %states ],
800 'card_types' => card_types(),
802 'paytypes' => [ @FS::cust_main::paytypes ],
804 'paybys' => [ $conf->config('signup_server-payby') ],
805 'cust_paybys' => \@cust_paybys,
807 'stateid_label' => FS::Msgcat::_gettext('stateid'),
808 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
810 'show_ss' => $conf->exists('show_ss'),
811 'show_stateid' => $conf->exists('show_stateid'),
812 'show_paystate' => $conf->exists('show_bankstate'),
814 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
816 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
825 my %return = %$payment_info;
827 my $custnum = $session->{'custnum'};
829 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
830 or return { 'error' => "unknown custnum $custnum" };
832 $return{'hide_payment_fields'} = [
834 my $pg = payment_gateway($cust_main, $_);
835 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
836 } @{ $return{cust_paybys} }
839 $return{balance} = $cust_main->balance; #XXX pkg-balances?
841 $return{payname} = $cust_main->payname
842 || ( $cust_main->first. ' '. $cust_main->get('last') );
844 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
846 $return{payby} = $cust_main->payby;
847 $return{stateid_state} = $cust_main->stateid_state;
849 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
850 $return{card_type} = cardtype($cust_main->payinfo);
851 $return{payinfo} = $cust_main->paymask;
853 @return{'month', 'year'} = $cust_main->paydate_monthyear;
857 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
858 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
859 $return{payinfo1} = $payinfo1;
860 $return{payinfo2} = $payinfo2;
861 $return{paytype} = $cust_main->paytype;
862 $return{paystate} = $cust_main->paystate;
863 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
866 if ( $conf->config('prepayment_discounts-credit_type') ) {
868 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
871 #doubleclick protection
873 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
875 return { 'error' => '',
881 #some false laziness with httemplate/process/payment.cgi - look there for
882 #ACH and CVV support stuff
884 sub validate_payment {
887 my $session = _cache->get($p->{'session_id'})
888 or return { 'error' => "Can't resume session" }; #better error message
890 my $custnum = $session->{'custnum'};
892 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
893 or return { 'error' => "unknown custnum $custnum" };
895 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
896 or return { 'error' => gettext('illegal_amount') };
898 return { error => 'Amount must be greater than 0' } unless $amount > 0;
900 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
901 #changing the hidden form values
902 my $conf = new FS::Conf;
903 my $fee_display = $conf->config('selfservice_process-display') || 'add';
904 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
905 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
906 if ( $fee_display eq 'add'
908 and ! $fee_skip_first || scalar($cust_main->cust_pay)
911 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
912 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
915 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
916 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
917 my $discount_term = $1;
919 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
920 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
923 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
924 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
927 $p->{'payby'} ||= 'CARD';
928 $p->{'payby'} =~ /^([A-Z]{4})$/
929 or return { 'error' => "illegal_payby " . $p->{'payby'} };
932 #false laziness w/process/payment.cgi
935 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
937 $p->{'payinfo1'} =~ /^([\dx]+)$/
938 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
940 $p->{'payinfo2'} =~ /^([\dx]+)$/
941 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
943 $payinfo = $payinfo1. '@'. $payinfo2;
945 $payinfo = $cust_main->payinfo
946 if $cust_main->paymask eq $payinfo;
948 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
950 $payinfo = $p->{'payinfo'};
952 #more intelligent matching will be needed here if you change
953 #card_masking_method and don't remove existing paymasks
954 $payinfo = $cust_main->payinfo
955 if $cust_main->paymask eq $payinfo;
958 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
959 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
963 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
964 return { 'error' => gettext('unknown_card_type') }
965 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
967 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
968 if ( cardtype($payinfo) eq 'American Express card' ) {
969 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
970 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
973 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
974 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
980 die "unknown payby $payby";
984 'CARD' => [ qw( paystart_month paystart_year payissue payip
985 address1 address2 city state zip country ) ],
986 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
990 $card_type = cardtype($payinfo) if $payby eq 'CARD';
993 'cust_main' => $cust_main, #XXX or just custnum??
996 'payinfo' => $payinfo,
997 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
998 'card_type' => $card_type,
999 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1000 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1001 'month' => $p->{'month'},
1002 'year' => $p->{'year'},
1003 'payname' => $payname,
1004 'paybatch' => $paybatch, #this doesn't actually do anything
1005 'paycvv' => $paycvv,
1006 'payname' => $payname,
1007 'discount_term' => $discount_term,
1008 'pkgnum' => $session->{'pkgnum'},
1009 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1019 my $validate = validate_payment($p);
1020 return $validate if $validate->{'error'};
1022 my $conf = new FS::Conf;
1023 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1024 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1026 +{ map { $_=>$validate->{$_} }
1027 qw( card_type paymask payname paydate_pretty month year amount
1028 address1 address2 city state zip country
1034 sub process_stored_payment {
1037 my $session_id = $p->{'session_id'};
1039 my $payment_info = _cache->get( "payment_$session_id" )
1040 or return { 'error' => "Can't resume session" }; #better error message
1042 do_process_payment($payment_info);
1046 sub process_payment {
1049 my $payment_info = validate_payment($p);
1050 return $payment_info if $payment_info->{'error'};
1052 do_process_payment($payment_info);
1056 sub do_process_payment {
1057 my $validate = shift;
1059 my $cust_main = $validate->{'cust_main'};
1061 my $amount = delete $validate->{'amount'};
1064 my $payby = delete $validate->{'payby'};
1066 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1069 'paynum_ref' => \$paynum,
1072 return { 'error' => $error } if $error;
1074 #no error, so order the fee package if applicable...
1075 my $conf = new FS::Conf;
1076 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1077 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1079 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1081 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1083 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1084 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1087 #and generate an invoice for it now too
1088 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1089 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1094 $cust_main->apply_payments;
1096 if ( $validate->{'save'} ) {
1097 my $new = new FS::cust_main { $cust_main->hash };
1098 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1099 $new->set( $_ => $validate->{$_} )
1100 foreach qw( payname paystart_month paystart_year payissue payip );
1101 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1103 # Avoid accidentally changing the service address.
1104 if ( !$new->has_ship_address ) {
1105 $new->set( "ship_$_" => $new->get($_) )
1106 foreach $new->addr_fields;
1108 $new->set( $_ => $validate->{$_} )
1109 foreach qw(address1 address2 city state country zip);
1111 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1112 $new->set( $_ => $validate->{$_} )
1113 foreach qw( payname payip paytype paystate
1114 stateid stateid_state );
1115 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1117 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1118 $new->set( 'paydate' => $validate->{'paydate'} );
1119 my $error = $new->replace($cust_main);
1121 #no, this causes customers to process their payments again
1122 #return { 'error' => $error };
1123 #XXX just warn verosely for now so i can figure out how these happen in
1124 # the first place, eventually should redirect them to the "change
1125 #address" page but indicate the payment did process??
1126 delete($validate->{'payinfo'}); #don't want to log this!
1127 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1128 "NEW: ". Dumper($new)."\n".
1129 "OLD: ". Dumper($cust_main)."\n".
1130 "PACKET: ". Dumper($validate)."\n";
1138 my $receipt_html = '';
1140 # currently supported for realtime CC only; send receipt data to SS
1141 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1144 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1147 <TD ALIGN="right">Payment#</TD>
1148 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1152 <TD ALIGN="right">Date</TD>
1154 <TD BGCOLOR="#FFFFFF"><B>! .
1155 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1161 <TD ALIGN="right">Amount</TD>
1162 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1167 <TD ALIGN="right">Payment method</TD>
1168 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1179 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1183 'amount' => sprintf('%.2f', $cust_pay->paid),
1184 'date' => $cust_pay->_date,
1185 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1186 'time_pretty' => time2str('%T', $cust_pay->_date),
1187 'auth_num' => $auth,
1188 'order_num' => $order,
1189 'receipt_html' => $receipt_html,
1196 'receipt_html' => '',
1203 sub realtime_collect {
1206 my $session = _cache->get($p->{'session_id'})
1207 or return { 'error' => "Can't resume session" }; #better error message
1209 my $custnum = $session->{'custnum'};
1211 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1212 or return { 'error' => "unknown custnum $custnum" };
1215 if ( $p->{'amount'} ) {
1216 $amount = $p->{'amount'};
1218 elsif ( $session->{'pkgnum'} ) {
1219 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1222 $amount = $cust_main->balance;
1225 my $error = $cust_main->realtime_collect(
1226 'method' => $p->{'method'},
1227 'amount' => $amount,
1228 'pkgnum' => $session->{'pkgnum'},
1229 'session_id' => $p->{'session_id'},
1233 return { 'error' => $error } unless ref( $error );
1235 return { 'error' => '', amount => $amount, %$error };
1238 sub process_payment_order_pkg {
1241 my $hr = process_payment($p);
1242 return $hr if $hr->{'error'};
1247 sub process_payment_order_renew {
1250 my $hr = process_payment($p);
1251 return $hr if $hr->{'error'};
1256 sub process_prepay {
1260 my $session = _cache->get($p->{'session_id'})
1261 or return { 'error' => "Can't resume session" }; #better error message
1265 my $custnum = $session->{'custnum'};
1267 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1268 or return { 'error' => "unknown custnum $custnum" };
1270 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1271 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1279 return { 'error' => $error } if $error;
1281 return { 'error' => '',
1282 'amount' => $amount,
1283 'seconds' => $seconds,
1284 'duration' => duration_exact($seconds),
1285 'upbytes' => $upbytes,
1286 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1287 'downbytes' => $downbytes,
1288 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1289 'totalbytes'=> $totalbytes,
1290 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1297 my $session = _cache->get($p->{'session_id'})
1298 or return { 'error' => "Can't resume session" }; #better error message
1300 my $custnum = $session->{'custnum'};
1302 my $invnum = $p->{'invnum'};
1304 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1305 'custnum' => $custnum } )
1306 or return { 'error' => "Can't find invnum" };
1310 return { 'error' => '',
1311 'invnum' => $invnum,
1312 'invoice_text' => join('', $cust_bill->print_text ),
1313 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1320 my $session = _cache->get($p->{'session_id'})
1321 or return { 'error' => "Can't resume session" }; #better error message
1323 my $custnum = $session->{'custnum'};
1325 my $invnum = $p->{'invnum'};
1327 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1328 'custnum' => $custnum } )
1329 or return { 'error' => "Can't find invnum" };
1333 return { 'error' => '',
1334 'invnum' => $invnum,
1335 'invoice_pdf' => $cust_bill->print_pdf({
1336 'unsquelch_cdr' => 1,
1337 'locale' => $p->{'locale'},
1343 sub legacy_invoice {
1345 my $session = _cache->get($p->{'session_id'})
1346 or return { 'error' => "Can't resume session" }; #better error message
1348 my $custnum = $session->{'custnum'};
1350 my $legacyinvnum = $p->{'legacyinvnum'};
1353 'legacyinvnum' => $legacyinvnum,
1354 'custnum' => $custnum,
1357 my $legacy_cust_bill =
1358 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1359 || qsearchs('legacy_cust_bill', \%hash )
1360 or return { 'error' => "Can't find legacyinvnum" };
1364 return { 'error' => '',
1365 'legacyinvnum' => $legacyinvnum,
1366 'legacyid' => $legacy_cust_bill->legacyid,
1367 'invoice_html' => $legacy_cust_bill->content_html,
1372 sub legacy_invoice_pdf {
1374 my $session = _cache->get($p->{'session_id'})
1375 or return { 'error' => "Can't resume session" }; #better error message
1377 my $custnum = $session->{'custnum'};
1379 my $legacyinvnum = $p->{'legacyinvnum'};
1381 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1382 'legacyinvnum' => $legacyinvnum,
1383 'custnum' => $custnum,
1384 }) or return { 'error' => "Can't find legacyinvnum" };
1388 return { 'error' => '',
1389 'legacyinvnum' => $legacyinvnum,
1390 'legacyid' => $legacy_cust_bill->legacyid,
1391 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1399 #sessioning for this? how do we get the session id to the backend invoice
1400 # template so it can add it to the link, blah
1403 if ( $p->{'invnum'} ) {
1404 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1405 or return { 'error' => 'unknown invnum' };
1406 $agentnum = $cust_bill->cust_main->agentnum;
1409 my $templatename = $p->{'template'} || $p->{'templatename'};
1411 #false laziness-ish w/view/cust_bill-logo.cgi
1413 my $conf = new FS::Conf;
1414 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1415 $templatename = "_$1";
1420 my $filename = "logo$templatename.png";
1422 return { 'error' => '',
1423 'logo' => $conf->config_binary($filename, $agentnum),
1424 'content_type' => 'image/png', #should allow gif, jpg too
1431 my $session = _cache->get($p->{'session_id'})
1432 or return { 'error' => "Can't resume session" }; #better error message
1434 my $custnum = $session->{'custnum'};
1436 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1437 or return { 'error' => "unknown custnum $custnum" };
1439 my $conf = new FS::Conf;
1441 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1443 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1447 return { 'error' => '',
1448 'balance' => $cust_main->balance,
1451 my $owed = $_->owed;
1453 +{ 'invnum' => $_->invnum,
1454 '_date' => $_->_date,
1455 'date' => time2str("%b %o, %Y", $_->_date),
1456 'date_short' => time2str("%m-%d-%Y", $_->_date),
1457 'previous' => sprintf('%.2f', ($_->previous)[0]),
1458 'charged' => sprintf('%.2f', $_->charged),
1459 'owed' => sprintf('%.2f', $owed),
1460 'balance' => sprintf('%.2f', $balance),
1465 'legacy_invoices' => [
1467 +{ 'legacyinvnum' => $_->legacyinvnum,
1468 'legacyid' => $_->legacyid,
1469 '_date' => $_->_date,
1470 'date' => time2str("%b %o, %Y", $_->_date),
1471 'date_short' => time2str("%m-%d-%Y", $_->_date),
1472 'charged' => sprintf('%.2f', $_->charged),
1473 'has_content' => ( length($_->content_pdf)
1474 || length($_->content_html) ),
1484 my $session = _cache->get($p->{'session_id'})
1485 or return { 'error' => "Can't resume session" }; #better error message
1487 my $custnum = $session->{'custnum'};
1489 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1490 or return { 'error' => "unknown custnum $custnum" };
1492 my @errors = $cust_main->cancel( 'quiet'=>1 );
1494 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1496 return { 'error' => $error };
1503 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1504 return { 'error' => $session } if $context eq 'error';
1506 my $search = { 'custnum' => $custnum };
1507 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1508 my $cust_main = qsearchs('cust_main', $search )
1509 or return { 'error' => "unknown custnum $custnum" };
1511 my $conf = new FS::Conf;
1513 # the duplication below is necessary:
1514 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1515 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1516 # non-backwards-compatible change breaking the software of anyone using the API
1517 # instead of the stock selfservice
1518 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1519 if( $conf->exists('selfservice_server-view-wholesale') ) {
1520 return { 'svcnum' => $session->{'svcnum'},
1521 'custnum' => $custnum,
1522 'cust_pkg' => [ map {
1524 part_pkg => [ map $_->hashref, $_->part_pkg ],
1526 [ map $_->hashref, $_->available_part_svc ],
1528 [ map { my $ref = { $_->hash,
1529 label => [ $_->label ],
1531 $ref->{_password} = $_->svc_x->_password
1532 if $context eq 'agent'
1533 && $conf->exists('agent-showpasswords')
1534 && $_->part_svc->svcdb eq 'svc_acct';
1539 } $cust_main->cust_pkg
1542 small_custview( $cust_main, $conf->config('countrydefault') ),
1543 'wholesale_view' => 1,
1544 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1545 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1546 'lnp' => $conf->exists('svc_phone-lnp'),
1550 { 'svcnum' => $session->{'svcnum'},
1551 'custnum' => $custnum,
1552 'cust_pkg' => [ map {
1553 my $primary_cust_svc = $_->primary_cust_svc;
1556 pkg_label => $_->pkg_label,
1557 status => $_->status,
1559 [ map { $_->hashref }
1560 grep { $_->selfservice_access ne 'hidden' }
1561 $_->available_part_svc
1564 [ map { my $ref = { $_->hash,
1565 label => [ $_->label ],
1567 $ref->{_password} = $_->svc_x->_password
1568 if $context eq 'agent'
1569 && $conf->exists('agent-showpasswords')
1570 && $_->part_svc->svcdb eq 'svc_acct';
1571 $ref->{svchash} = { $_->svc_x->hash } if
1572 $_->part_svc->svcdb eq 'svc_phone';
1573 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1574 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1577 grep { $_->part_svc->selfservice_access ne 'hidden' }
1582 ? { $primary_cust_svc->hash,
1583 label => [ $primary_cust_svc->label ],
1584 finger => $primary_cust_svc->svc_x->finger, #uuh
1585 $primary_cust_svc->part_svc->hash,
1589 } $cust_main->ncancelled_pkgs
1592 small_custview( $cust_main, $conf->config('countrydefault') ),
1600 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1601 return { 'error' => $session } if $context eq 'error';
1603 my $search = { 'custnum' => $custnum };
1604 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1605 my $cust_main = qsearchs('cust_main', $search )
1606 or return { 'error' => "unknown custnum $custnum" };
1608 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1609 if ( ! $pkgnum && $p->{'svcnum'} ) {
1610 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1611 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1615 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1616 foreach my $cust_pkg ( $p->{'ncancelled'}
1617 ? $cust_main->ncancelled_pkgs
1618 : $cust_main->unsuspended_pkgs ) {
1619 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1620 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1623 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1625 if ( $p->{'svcdb'} ) {
1626 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1628 : ref($p->{'svcdb'}) eq 'ARRAY'
1629 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1630 : { $p->{'svcdb'} => 1 };
1631 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1634 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1637 my $conf = new FS::Conf;
1640 'svcnum' => $session->{'svcnum'},
1641 'custnum' => $custnum,
1642 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1643 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1646 my $svc_x = $_->svc_x;
1647 my($label, $value) = $_->label;
1648 my $part_svc = $_->part_svc;
1649 my $svcdb = $part_svc->svcdb;
1650 my $cust_pkg = $_->cust_pkg;
1651 my $part_pkg = $cust_pkg->part_pkg;
1654 'svcnum' => $_->svcnum,
1655 'display_svcnum' => $_->display_svcnum,
1659 'pkg_label' => $cust_pkg->pkg_label,
1660 'pkg_status' => $cust_pkg->status,
1661 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1664 if ( $svcdb eq 'svc_acct' ) {
1667 'username' => $svc_x->username,
1668 'email' => $svc_x->email,
1669 'finger' => $svc_x->finger,
1670 'seconds' => $svc_x->seconds,
1671 'upbytes' => display_bytecount($svc_x->upbytes),
1672 'downbytes' => display_bytecount($svc_x->downbytes),
1673 'totalbytes' => display_bytecount($svc_x->totalbytes),
1675 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1676 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1677 'recharge_upbytes' =>
1678 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1679 'recharge_downbytes' =>
1680 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1681 'recharge_totalbytes' =>
1682 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1686 } elsif ( $svcdb eq 'svc_dsl' ) {
1687 $hash{'phonenum'} = $svc_x->phonenum;
1688 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1689 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1690 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1693 $hash{'name'} = $cust_main->name;
1695 } elsif ( $svcdb eq 'svc_phone' ) {
1696 # could potentially show lots of things...
1697 $hash{'outbound'} = 1;
1698 $hash{'inbound'} = 0;
1699 if ( $part_pkg->plan eq 'voip_inbound' ) {
1700 $hash{'outbound'} = 0;
1701 $hash{'inbound'} = 1;
1702 } elsif ( $part_pkg->option('selfservice_inbound_format')
1703 or $conf->config('selfservice-default_inbound_cdr_format')
1705 $hash{'inbound'} = 1;
1707 foreach (qw(inbound outbound)) {
1708 # hmm...we can't filter by status here, because there might
1709 # not be cdr_terminations at all. have to go by date.
1710 # find all since the last bill date.
1711 # XXX cdr types? we are going to need them.
1713 my $sum_cdr = $svc_x->sum_cdrs(
1714 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1715 'begin' => ($cust_pkg->last_bill || 0),
1718 $hash{$_} = $sum_cdr->hashref;
1723 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1737 sub _customer_svc_x {
1738 my($custnum, $svcnum, $table) = (shift, shift, shift);
1739 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1741 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1742 my $search = " AND custnum = $1";
1743 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1746 'table' => ($table || 'svc_acct'),
1747 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1748 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1749 #'LEFT JOIN cust_main USING ( custnum ) ',
1750 'hashref' => $hashref,
1751 'extra_sql' => $search, #important
1756 sub svc_status_html {
1759 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1760 return { 'error' => $session } if $context eq 'error';
1762 #XXX only svc_dsl for now
1763 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1764 or return { 'error' => "Service not found" };
1766 my $html = $svc_x->getstatus_html;
1768 return { 'html' => $html };
1772 sub svc_status_hash {
1775 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1776 return { 'error' => $session } if $context eq 'error';
1778 #XXX only svc_acct for now
1779 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1780 or return { 'error' => "Service not found" };
1782 my ( $html, $hashref ) = $svc_x->export_getstatus;
1787 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1788 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1789 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1790 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1791 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1794 my( $p, $method ) = @_;
1796 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1797 return { 'error' => $session } if $context eq 'error';
1799 #XXX only svc_acct for now
1800 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1801 or return { 'error' => "Service not found" };
1803 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1805 my $error = $svc_x->$method($p); #$p? returns error?
1806 return { 'error' => $error } if $error;
1808 return {}; #? { 'error' => '' }
1812 sub acct_forward_info {
1815 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1816 return { 'error' => $session } if $context eq 'error';
1818 my $svc_forward = _customer_svc_x( $custnum,
1819 { 'srcsvc' => $p->{'svcnum'} },
1822 or return { 'error' => '',
1826 return { 'error' => '',
1827 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1832 sub process_acct_forward {
1834 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1835 return { 'error' => $session } if $context eq 'error';
1837 my $old = _customer_svc_x( $custnum,
1838 { 'srcsvc' => $p->{'svcnum'} },
1842 if ( $p->{'dst'} eq '' ) {
1844 my $error = $old->delete;
1845 return { 'error' => $error };
1847 return { 'error' => '' };
1850 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1851 'dst' => $p->{'dst'},
1856 $new->svcnum($old->svcnum);
1857 my $cust_svc = $old->cust_svc;
1858 $new->svcpart($old->svcpart);
1859 $new->pkgnuym($old->pkgnum);
1860 $error = $new->replace($old);
1862 my $conf = new FS::Conf;
1863 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1865 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1866 or return { 'error' => 'No service' }; #how would we even get here?
1868 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1870 $error = $new->insert;
1873 return { 'error' => $error };
1877 sub list_dsl_devices {
1880 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1881 return { 'error' => $session } if $context eq 'error';
1883 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1884 or return { 'error' => "Service not found" };
1887 'devices' => [ map {
1888 +{ 'mac_addr' => $_->mac_addr };
1889 } $svc_dsl->dsl_device
1895 sub add_dsl_device {
1898 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1899 return { 'error' => $session } if $context eq 'error';
1901 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1902 or return { 'error' => "Service not found" };
1904 return { 'error' => 'No MAC address supplied' }
1905 unless length($p->{'mac_addr'});
1907 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1908 'mac_addr' => scalar($p->{'mac_addr'}),
1910 my $error = $dsl_device->insert;
1911 return { 'error' => $error };
1915 sub delete_dsl_device {
1918 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1919 return { 'error' => $session } if $context eq 'error';
1921 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1922 or return { 'error' => "Service not found" };
1924 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1925 'mac_addr' => scalar($p->{'mac_addr'}),
1928 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1930 my $error = $dsl_device->delete;
1931 return { 'error' => $error };
1937 _usage_details( \&_port_graph, $p,
1938 'svcdb' => 'svc_port',
1943 my($svc_port, $begin, $end) = @_;
1945 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1946 push @usage, { 'png' => $pngOrError };
1950 sub _list_svc_usage {
1951 my($svc_acct, $begin, $end) = @_;
1953 foreach my $part_export (
1954 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1955 qw( sqlradius sqlradius_withdomain )
1957 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1962 sub list_svc_usage {
1963 _usage_details(\&_list_svc_usage, @_);
1966 sub _list_support_usage {
1967 my($svc_acct, $begin, $end) = @_;
1969 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1970 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1972 push @usage, { 'seconds' => $_->seconds,
1973 'support' => $_->support,
1974 '_date' => $_->_date,
1975 'id' => $_->transaction_id,
1976 'creator' => $_->creator,
1977 'subject' => $_->subject,
1978 'status' => $_->status,
1979 'ticketid' => $_->ticketid,
1985 sub list_support_usage {
1986 _usage_details(\&_list_support_usage, @_);
1989 sub _list_cdr_usage {
1990 # XXX CDR type support...
1991 my($svc_phone, $begin, $end, %opt) = @_;
1992 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1993 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
1996 sub list_cdr_usage {
1998 _usage_details( \&_list_cdr_usage, $p,
1999 'svcdb' => 'svc_phone',
2003 sub _usage_details {
2004 my($callback, $p, %opt) = @_;
2006 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2007 return { 'error' => $session } if $context eq 'error';
2009 my $search = { 'svcnum' => $p->{'svcnum'} };
2010 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2012 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2014 my $svc_x = qsearchs( $svcdb, $search );
2015 return { 'error' => 'No service selected in list_svc_usage' }
2018 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2019 my $freq = $cust_pkg->part_pkg->freq;
2022 if ( $svcdb eq 'svc_phone' ) {
2023 my $conf = FS::Conf->new;
2025 if ( $p->{inbound} ) {
2026 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2027 || $conf->config('selfservice-default_inbound_cdr_format')
2028 || 'source_default';
2029 $callback_opt{inbound} = 1;
2031 $format = $cust_pkg->part_pkg->option('selfservice_format')
2032 || $conf->config('selfservice-default_cdr_format')
2036 $callback_opt{format} = $format;
2037 $callback_opt{use_clid} = 1;
2038 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2041 my $start = $cust_pkg->setup;
2042 #my $end = $cust_pkg->bill; # or time?
2045 unless ( $p->{beginning} ) {
2046 $p->{beginning} = $cust_pkg->last_bill;
2047 $p->{ending} = $end;
2050 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2051 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2053 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2057 #kinda false laziness with FS::cust_main::bill, but perhaps
2058 #we should really change this bit to DateTime and DateTime::Duration
2060 #change this bit to use Date::Manip? CAREFUL with timezones (see
2061 # mailing list archive)
2062 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2063 (localtime($p->{ending}) )[0,1,2,3,4,5];
2064 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2065 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2067 if ( $freq =~ /^\d+$/ ) {
2069 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2071 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2072 } elsif ( $freq =~ /^(\d+)w$/ ) {
2074 $nmday += $weeks * 7;
2075 $pmday -= $weeks * 7;
2076 } elsif ( $freq =~ /^(\d+)d$/ ) {
2080 } elsif ( $freq =~ /^(\d+)h$/ ) {
2085 return { 'error' => "unparsable frequency: ". $freq };
2088 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2089 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2093 'svcnum' => $p->{svcnum},
2094 'beginning' => $p->{beginning},
2095 'ending' => $p->{ending},
2096 'inbound' => $p->{inbound},
2097 'previous' => ($previous > $start) ? $previous : $start,
2098 'next' => ($next < $end) ? $next : $end,
2099 'header' => $header,
2107 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2108 return { 'error' => $session } if $context eq 'error';
2110 my $search = { 'custnum' => $custnum };
2111 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2112 my $cust_main = qsearchs('cust_main', $search )
2113 or return { 'error' => "unknown custnum $custnum" };
2115 my $status = $cust_main->status;
2116 #false laziness w/ClientAPI/Signup.pm
2118 my $cust_pkg = new FS::cust_pkg ( {
2119 'custnum' => $custnum,
2120 'pkgpart' => $p->{'pkgpart'},
2122 my $error = $cust_pkg->check;
2123 return { 'error' => $error } if $error;
2126 unless ( $p->{'svcpart'} eq 'none' ) {
2130 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2132 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2133 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2134 $svcdb = $part_svc->svcdb;
2136 $svcdb = 'svc_acct';
2138 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2141 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2142 'svc_domain' => [ qw( domain ) ],
2143 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2144 'svc_external' => [ qw( id title ) ],
2145 'svc_pbx' => [ qw( id title ) ],
2148 my $svc_x = "FS::$svcdb"->new( {
2149 'svcpart' => $svcpart,
2150 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2153 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2156 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2157 my $acct_snarf = new FS::acct_snarf ( {
2158 'machine' => $p->{"snarf_machine$snarfnum"},
2159 'protocol' => $p->{"snarf_protocol$snarfnum"},
2160 'username' => $p->{"snarf_username$snarfnum"},
2161 '_password' => $p->{"snarf_password$snarfnum"},
2164 push @acct_snarf, $acct_snarf;
2166 $svc_x->child_objects( \@acct_snarf );
2169 my $y = $svc_x->setdefault; # arguably should be in new method
2170 return { 'error' => $y } if $y && !ref($y);
2172 $error = $svc_x->check;
2173 return { 'error' => $error } if $error;
2180 tie my %hash, 'Tie::RefHash';
2181 %hash = ( $cust_pkg => \@svc );
2183 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2184 return { 'error' => $error } if $error;
2186 my $conf = new FS::Conf;
2187 if ( $conf->exists('signup_server-realtime') ) {
2189 my $bill_error = _do_bop_realtime( $cust_main, $status );
2192 $cust_pkg->cancel('quiet'=>1);
2195 $cust_pkg->reexport;
2199 $cust_pkg->reexport;
2202 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2204 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2211 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2212 return { 'error' => $session } if $context eq 'error';
2214 my $search = { 'custnum' => $custnum };
2215 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2216 my $cust_main = qsearchs('cust_main', $search )
2217 or return { 'error' => "unknown custnum $custnum" };
2219 my $status = $cust_main->status;
2220 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2221 or return { 'error' => "unknown package $p->{pkgnum}" };
2224 my $error = FS::cust_pkg::order( $custnum,
2230 my $conf = new FS::Conf;
2231 if ( $conf->exists('signup_server-realtime') ) {
2233 my $bill_error = _do_bop_realtime( $cust_main, $status );
2236 $newpkg[0]->suspend;
2239 $newpkg[0]->reexport;
2243 $newpkg[0]->reexport;
2246 return { error => '', pkgnum => $cust_pkg->pkgnum };
2250 sub order_recharge {
2253 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2254 return { 'error' => $session } if $context eq 'error';
2256 my $search = { 'custnum' => $custnum };
2257 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2258 my $cust_main = qsearchs('cust_main', $search )
2259 or return { 'error' => "unknown custnum $custnum" };
2261 my $status = $cust_main->status;
2262 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2263 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2265 my $svc_x = $cust_svc->svc_x;
2266 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2269 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2270 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2271 recharge_totalbytes );
2272 my $amount = $part_pkg->option('recharge_amount', 1);
2274 my ($l, $v, $d) = $cust_svc->label; # blah
2275 my $pkg = "Recharge $v";
2277 my $bill_error = $cust_main->charge($amount, $pkg,
2278 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2279 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2280 $part_pkg->taxclass); #meh
2282 my $conf = new FS::Conf;
2283 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2285 $bill_error = _do_bop_realtime( $cust_main, $status );
2290 my $error = $svc_x->recharge (\%vhash);
2291 return { 'error' => $error } if $error;
2295 my $error = $bill_error;
2296 $error ||= $svc_x->recharge (\%vhash);
2297 return { 'error' => $error } if $error;
2300 return { error => '', svc => $cust_svc->part_svc->svc };
2304 sub _do_bop_realtime {
2305 my ($cust_main, $status) = (shift, shift);
2307 my $old_balance = $cust_main->balance;
2309 my $bill_error = $cust_main->bill
2310 || $cust_main->apply_payments_and_credits
2311 || $cust_main->realtime_collect('selfservice' => 1);
2313 if ( $cust_main->balance > $old_balance
2314 && $cust_main->balance > 0
2315 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2316 1 : $status eq 'suspended' ) ) {
2317 #this makes sense. credit is "un-doing" the invoice
2318 my $conf = new FS::Conf;
2319 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2320 'self-service decline',
2321 'reason_type' => $conf->config('signup_credit_type'),
2323 $cust_main->apply_credits( 'order' => 'newest' );
2325 return { 'error' => '_decline', 'bill_error' => $bill_error };
2334 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2335 return { 'error' => $session } if $context eq 'error';
2337 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2338 or return { 'error' => "unknown custnum $custnum" };
2340 my @cust_pkg = sort { $a->bill <=> $b->bill }
2341 grep { $_->part_pkg->freq ne '0' }
2342 $cust_main->ncancelled_pkgs;
2344 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2346 my $total = $cust_main->balance;
2349 my $bill = $_->bill;
2350 $total += $_->part_pkg->base_recur($_, \$bill);
2351 my $renew_date = $_->part_pkg->add_freq($_->bill);
2353 'pkgnum' => $_->pkgnum,
2354 'amount' => sprintf('%.2f', $total),
2355 'bill_date' => $_->bill,
2356 'bill_date_pretty' => time2str('%x', $_->bill),
2357 'renew_date' => $renew_date,
2358 'renew_date_pretty' => time2str('%x', $renew_date),
2359 'expire_date' => $_->expire,
2360 'expire_date_pretty' => time2str('%x', $_->expire),
2365 return { 'dates' => \@array };
2369 sub payment_info_renew_info {
2371 my $renew_info = renew_info($p);
2372 my $payment_info = payment_info($p);
2373 return { %$renew_info,
2381 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2382 return { 'error' => $session } if $context eq 'error';
2384 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2385 or return { 'error' => "unknown custnum $custnum" };
2387 my $date = $p->{'date'};
2391 #freeside-daily -n -d $date fs_daily $custnum
2392 $cust_main->bill_and_collect( 'time' => $date,
2393 'invoice_time' => $now,
2394 'actual_time' => $now,
2395 'check_freq' => '1d',
2398 return { 'error' => '' };
2404 my $session = _cache->get($p->{'session_id'})
2405 or return { 'error' => "Can't resume session" }; #better error message
2407 my $custnum = $session->{'custnum'};
2409 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2410 or return { 'error' => "unknown custnum $custnum" };
2412 my $conf = new FS::Conf;
2414 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2415 or return { 'error' => 'Permission denied' };
2417 my $pkgnum = $p->{'pkgnum'};
2419 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2420 'pkgnum' => $pkgnum, } )
2421 or return { 'error' => "unknown pkgnum $pkgnum" };
2423 my $error = $cust_pkg->suspend(reason => $reasonnum);
2424 return { 'error' => $error };
2430 my $session = _cache->get($p->{'session_id'})
2431 or return { 'error' => "Can't resume session" }; #better error message
2433 my $custnum = $session->{'custnum'};
2435 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2436 or return { 'error' => "unknown custnum $custnum" };
2438 my $pkgnum = $p->{'pkgnum'};
2440 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2441 'pkgnum' => $pkgnum, } )
2442 or return { 'error' => "unknown pkgnum $pkgnum" };
2444 my $error = $cust_pkg->cancel('quiet' => 1);
2445 return { 'error' => $error };
2449 sub provision_phone {
2452 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2454 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2455 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2456 return { 'error' => $session } if $context eq 'error';
2458 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2459 return { 'error' => 'service not found' } unless $svc_phone;
2460 return { 'error' => 'invalid svcnum' }
2461 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2463 $svc_phone->email($p->{'email'})
2464 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2465 $svc_phone->forwarddst($p->{'forwarddst'})
2466 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2467 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2468 return { 'error' => $svc_phone->replace };
2472 unless($p->{'lnp'}) {
2473 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2474 $p->{'lnp_status'} = "portingin";
2475 return _provision( 'FS::svc_phone',
2476 [qw(lnp_desired_due_date lnp_other_provider
2477 lnp_other_provider_account phonenum countrycode lnp_status)],
2478 [qw(phonenum countrycode)],
2485 unless (scalar(@bulkdid)) {
2486 return _provision( 'FS::svc_phone',
2487 [qw(phonenum countrycode)],
2488 [qw(phonenum countrycode)],
2494 # bulk DID order case
2496 foreach my $did ( @bulkdid ) {
2497 $did =~ s/[^0-9]//g;
2498 $error = _provision( 'FS::svc_phone',
2499 [qw(phonenum countrycode)],
2500 [qw(phonenum countrycode)],
2502 'pkgnum' => $p->{'pkgnum'},
2503 'svcpart' => $p->{'svcpart'},
2505 'countrycode' => $p->{'countrycode'},
2506 'session_id' => $p->{'session_id'},
2509 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2511 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2514 sub provision_acct {
2516 warn "provision_acct called\n"
2519 return { 'error' => gettext('passwords_dont_match') }
2520 if $p->{'_password'} ne $p->{'_password2'};
2521 return { 'error' => gettext('empty_password') }
2522 unless length($p->{'_password'});
2524 if ($p->{'domsvc'}) {
2525 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2526 qw ( svcpart pkgnum ) );
2527 return { 'error' => gettext('invalid_domain') }
2528 unless ($domains{$p->{'domsvc'}});
2531 warn "provision_acct calling _provision\n"
2533 _provision( 'FS::svc_acct',
2534 [qw(username _password domsvc)],
2535 [qw(username _password domsvc)],
2541 sub provision_external {
2543 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2544 _provision( 'FS::svc_external',
2553 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2554 warn "_provision called for $class\n"
2557 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2558 return { 'error' => $session } if $context eq 'error';
2560 my $search = { 'custnum' => $custnum };
2561 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2562 my $cust_main = qsearchs('cust_main', $search )
2563 or return { 'error' => "unknown custnum $custnum" };
2565 my $pkgnum = $p->{'pkgnum'};
2567 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2569 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2570 'pkgnum' => $pkgnum,
2572 or return { 'error' => "unknown pkgnum $pkgnum" };
2574 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2576 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2577 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2579 warn "creating $class record\n"
2581 my $svc_x = $class->new( {
2582 'pkgnum' => $p->{'pkgnum'},
2583 'svcpart' => $p->{'svcpart'},
2584 map { $_ => $p->{$_} } @$fields
2586 warn "inserting $class record\n"
2588 my $error = $svc_x->insert;
2591 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2593 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2596 my $return = { 'svc' => $part_svc->svc,
2598 map { $_ => $svc_x->get($_) } @$return_fields
2600 warn "_provision returning ". Dumper($return). "\n"
2609 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2610 return { 'error' => $session } if $context eq 'error';
2612 my $search = { 'custnum' => $custnum };
2613 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2614 my $cust_main = qsearchs('cust_main', $search )
2615 or return { 'error' => "unknown custnum $custnum" };
2617 my $pkgnum = $p->{'pkgnum'};
2619 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2620 'pkgnum' => $pkgnum,
2622 or return { 'error' => "unknown pkgnum $pkgnum" };
2624 my $svcpart = $p->{'svcpart'};
2626 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2627 'svcpart' => $svcpart, } )
2628 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2629 my $part_svc = $pkg_svc->part_svc;
2631 my $conf = new FS::Conf;
2634 'svc' => $part_svc->svc,
2635 'svcdb' => $part_svc->svcdb,
2636 'pkgnum' => $pkgnum,
2637 'svcpart' => $svcpart,
2638 'custnum' => $custnum,
2640 'security_phrase' => 0, #XXX !
2641 'svc_acct_pop' => [], #XXX !
2643 'init_popstate' => '',
2648 small_custview( $cust_main, $conf->config('countrydefault') ),
2652 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2653 && $ret->{'svcdb'} eq 'svc_phone') {
2654 $ret->{'svcnum'} = $p->{'svcnum'};
2655 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2656 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2657 $ret->{'email'} = $svc_phone->email;
2658 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2665 sub unprovision_svc {
2668 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2669 return { 'error' => $session } if $context eq 'error';
2671 my $search = { 'custnum' => $custnum };
2672 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2673 my $cust_main = qsearchs('cust_main', $search )
2674 or return { 'error' => "unknown custnum $custnum" };
2676 my $svcnum = $p->{'svcnum'};
2678 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2679 or return { 'error' => "unknown svcnum $svcnum" };
2681 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2682 unless $cust_svc->cust_pkg->custnum == $custnum;
2684 my $conf = new FS::Conf;
2686 return { 'svc' => $cust_svc->part_svc->svc,
2687 'error' => $cust_svc->cancel,
2689 small_custview( $cust_main, $conf->config('countrydefault') ),
2694 sub myaccount_passwd {
2696 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2697 return { 'error' => $session } if $context eq 'error';
2699 return { 'error' => "New passwords don't match." }
2700 if $p->{'new_password'} ne $p->{'new_password2'};
2702 return { 'error' => 'Enter new password' }
2703 unless length($p->{'new_password'});
2705 #my $search = { 'custnum' => $custnum };
2706 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2707 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2708 my $search = " AND custnum = $1";
2709 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2711 my $svc_acct = qsearchs( {
2712 'table' => 'svc_acct',
2713 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2714 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2715 'LEFT JOIN cust_main USING ( custnum ) ',
2716 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2717 'extra_sql' => $search, #important
2719 or return { 'error' => "Service not found" };
2721 if ( exists($p->{'old_password'}) ) {
2722 return { 'error' => "Incorrect password." }
2723 unless $svc_acct->check_password($p->{'old_password'});
2726 $svc_acct->set_password($p->{'new_password'});
2727 my $error = $svc_acct->replace();
2729 my($label, $value) = $svc_acct->cust_svc->label;
2731 return { 'error' => $error,
2741 my $conf = new FS::Conf;
2742 my $verification = $conf->config('selfservice-password_reset_verification')
2743 or return { 'error' => 'Password resets disabled' };
2745 my $username = $p->{'username'};
2747 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2748 or return { 'error' => 'Account not found' };
2750 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2751 'domsvc' => $svc_domain->svcnum }
2753 or return { 'error' => 'Account not found' };
2755 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2756 or return { 'error' => 'Account not found' };
2758 my $cust_main = $cust_pkg->cust_main;
2762 my( $p, $cust_main ) = @_;
2763 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2764 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2767 my( $p, $cust_main ) = @_;
2768 my $cust_pay = qsearchs({
2769 'table' => 'cust_pay',
2770 'hashref' => { 'custnum' => $cust_main->custnum },
2771 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2775 $p->{'amount'} == $cust_pay->paid;
2778 my( $p, $cust_main ) = @_;
2779 $p->{'zip'} eq $cust_main->zip
2780 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2784 foreach my $verify ( split(',', $verification) ) {
2786 &{ $verify{$verify} }( $p, $cust_main )
2787 or return { 'error' => 'Account not found' };
2791 #okay, we're verified, now create a unique session
2793 my $reset_session = {
2794 'svcnum' => $svc_acct->svcnum,
2797 my $timeout = '1 hour'; #?
2799 my $reset_session_id;
2801 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2802 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2804 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2808 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2809 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2810 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2811 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2812 my $error = $msg_template->send( 'cust_main' => $cust_main,
2813 'object' => $svc_acct,
2814 'substitutions' => {
2815 'session_id' => $reset_session_id,
2819 return { 'error' => $error }; #????
2822 return { 'error' => '' };
2825 sub check_reset_passwd {
2828 my $conf = new FS::Conf;
2829 my $verification = $conf->config('selfservice-password_reset_verification')
2830 or return { 'error' => 'Password resets disabled' };
2832 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2833 or return { 'error' => "Can't resume session" }; #better error message
2835 my $svcnum = $reset_session->{'svcnum'};
2837 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2838 or return { 'error' => "Service not found" };
2840 return { 'error' => '',
2841 'username' => $svc_acct->username,
2846 sub process_reset_passwd {
2849 my $conf = new FS::Conf;
2850 my $verification = $conf->config('selfservice-password_reset_verification')
2851 or return { 'error' => 'Password resets disabled' };
2853 return { 'error' => "New passwords don't match." }
2854 if $p->{'new_password'} ne $p->{'new_password2'};
2856 return { 'error' => 'Enter new password' }
2857 unless length($p->{'new_password'});
2859 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2860 or return { 'error' => "Can't resume session" }; #better error message
2862 my $svcnum = $reset_session->{'svcnum'};
2864 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2865 or return { 'error' => "Service not found" };
2867 $svc_acct->set_password($p->{'new_password'});
2868 my $error = $svc_acct->replace();
2870 my($label, $value) = $svc_acct->cust_svc->label;
2872 return { 'error' => $error,
2881 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2882 return { 'error' => $session } if $context eq 'error';
2884 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2885 FS::TicketSystem->init();
2887 my $conf = new FS::Conf;
2888 my $queue = $p->{'queue'}
2889 || $conf->config('ticket_system-selfservice_queueid')
2890 || $conf->config('ticket_system-default_queueid');
2892 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2893 my $err_or_ticket = FS::TicketSystem->create_ticket(
2894 '', #create RT session based on FS CurrentUser (fs_selfservice)
2896 'custnum' => $custnum,
2897 'svcnum' => $session->{'svcnum'},
2898 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2901 if ( ref($err_or_ticket) ) {
2902 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2904 return { 'error' => '',
2905 'ticket_id' => $err_or_ticket->id,
2908 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2910 return { 'error' => $err_or_ticket };
2918 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2919 return { 'error' => $session } if $context eq 'error';
2921 return { error => 'requested format not implemented' }
2922 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2924 my $conf = new FS::Conf;
2925 my $age_threshold = 0;
2926 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2927 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2929 my $search = { 'custnum' => $custnum };
2930 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2931 my $cust_main = qsearchs('cust_main', $search )
2932 or return { 'error' => "unknown custnum $custnum" };
2934 # does it make more sense to just run one sql query for this instead of all the
2935 # insanity below? would increase performance greately for large data sets?
2937 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2938 my @part_svc = $cust_pkg->part_svc;
2939 foreach my $part_svc ( @part_svc ) {
2940 if($part_svc->svcdb eq 'svc_phone'){
2941 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2942 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2943 push @svc_phone, $cust_pkg_svc->svc_x
2944 if $cust_pkg_svc->date_inserted >= $age_threshold;
2952 my($xls_r,$xls_c) = (0,0);
2955 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2956 if($p->{'format'} eq 'csv') {
2957 $csv = new Text::CSV_XS { 'always_quote' => 1,
2960 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2961 $content .= $csv->string;
2963 elsif($p->{'format'} eq 'xls') {
2964 my $XLS1 = new IO::Scalar \$content;
2965 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2966 or return { 'error' => "Error opening .xls file: $!" };
2967 $xls = $xls_workbook->add_worksheet('DIDs');
2968 foreach ( @fields ) {
2969 $xls->write(0,$xls_c++,$_);
2974 foreach my $svc_phone ( @svc_phone ) {
2975 my @cols = map { $svc_phone->$_ } @fields;
2976 if($p->{'format'} eq 'csv') {
2977 return { 'error' => 'Unable to create CSV' }
2978 unless $csv->combine(@cols);
2979 $content .= $csv->string;
2981 elsif($p->{'format'} eq 'xls') {
2984 $xls->write($xls_r,$xls_c++,$_);
2990 $xls_workbook->close() if $p->{'format'} eq 'xls';
2992 { content => $content, format => $p->{'format'}, };
2997 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2998 return { 'error' => $session } if $context eq 'error';
3000 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3001 FS::TicketSystem->init();
3002 return { 'error' => 'get_ticket configuration error' }
3003 if $FS::TicketSystem::system ne 'RT_Internal';
3005 # check existence and ownership as part of this
3006 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3007 my $rt_session = FS::TicketSystem->session('');
3008 my $Ticket = FS::TicketSystem->get_ticket_object(
3010 ticket_id => $p->{'ticket_id'},
3013 return { 'error' => 'ticket not found' } if !$Ticket;
3015 if ( length( $p->{'subject'} || '' ) ) {
3017 if ( $p->{'subject'} ne $Ticket->Subject ) {
3018 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3019 return { 'error' => "unable to set subject: $msg" } if !$val;
3023 if(length($p->{'reply'})) {
3024 my @err_or_res = FS::TicketSystem->correspond_ticket(
3026 'ticket_id' => $p->{'ticket_id'},
3027 'content' => $p->{'reply'},
3030 return { 'error' => 'unable to reply to ticket' }
3031 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3034 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3035 my $err_or_ticket = FS::TicketSystem->get_ticket(
3037 'ticket_id' => $p->{'ticket_id'},
3040 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3041 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3043 return { 'error' => $err_or_ticket };
3046 my @custs = @{$err_or_ticket->{'custs'}};
3047 my @txns = @{$err_or_ticket->{'txns'}};
3050 # superseded by check in get_ticket_object
3051 #return { 'error' => 'invalid ticket requested' }
3052 #unless grep($_ eq $custnum, @custs);
3054 foreach my $txn ( @txns ) {
3055 push @filtered_txns, $txn
3056 if ($txn->{'type'} eq 'EmailRecord'
3057 || $txn->{'type'} eq 'Correspond'
3058 || $txn->{'type'} eq 'Create');
3061 warn "$me get_ticket: successful: \n"
3063 return { 'error' => '',
3064 'transactions' => \@filtered_txns,
3065 'ticket_fields' => $err_or_ticket->{'fields'},
3066 'ticket_id' => $p->{'ticket_id'},
3070 sub adjust_ticket_priority {
3072 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3073 return { 'error' => $session } if $context eq 'error';
3075 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3076 FS::TicketSystem->init;
3077 my $ss_priority = FS::TicketSystem->selfservice_priority;
3079 return { 'error' => 'adjust_ticket_priority configuration error' }
3080 if $FS::TicketSystem::system ne 'RT_Internal'
3083 my $values = $p->{'values'}; #hashref, id => priority value
3086 foreach my $id (keys %$values) {
3087 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3088 my $Ticket = FS::TicketSystem->get_ticket_object('',
3090 'custnum' => $custnum,
3093 $ticket_error{$id} = 'ticket not found';
3097 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3098 # We're not going to implement it for RT_External.
3099 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3100 my $new_value = $values->{$id};
3101 next if $old_value eq $new_value;
3103 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3105 # AddCustomFieldValue works fine (replacing any existing value) if it's
3106 # a single-valued custom field, which it should be. If it's not, you're
3107 # doing something wrong.
3109 if ( length($new_value) ) {
3110 ($val, $msg) = $Ticket->AddCustomFieldValue(
3111 Field => $ss_priority,
3112 Value => $new_value,
3116 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3117 Field => $ss_priority,
3118 Value => $old_value,
3122 $ticket_error{$id} = $msg if !$val;
3123 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3125 return { 'error' => '',
3126 'ticket_error' => \%ticket_error,
3127 %{ customer_info($p) } # send updated customer info back
3133 sub _custoragent_session_custnum {
3136 my($context, $session, $custnum);
3137 if ( $p->{'session_id'} ) {
3139 $context = 'customer';
3140 $session = _cache->get($p->{'session_id'})
3141 or return ( 'error' => "Can't resume session" ); #better error message
3142 $custnum = $session->{'custnum'};
3144 } elsif ( $p->{'agent_session_id'} ) {
3147 my $agent_cache = new FS::ClientAPI_SessionCache( {
3148 'namespace' => 'FS::ClientAPI::Agent',
3150 $session = $agent_cache->get($p->{'agent_session_id'})
3151 or return ( 'error' => "Can't resume session" ); #better error message
3152 $custnum = $p->{'custnum'};
3156 return ( 'error' => "Can't resume session" ); #better error message
3159 ($context, $session, $custnum);