1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 # for code organization
52 use FS::ClientAPI::MyAccount::contact;
53 use FS::ClientAPI::MyAccount::quotation;
56 $me = '[FS::ClientAPI::MyAccount]';
58 use vars qw( @cust_main_editable_fields @location_editable_fields );
59 @cust_main_editable_fields = qw(
60 first last company daytime night fax mobile
62 payby payinfo payname paystart_month paystart_year payissue payip
63 ss paytype paystate stateid stateid_state
65 @location_editable_fields = qw(
66 address1 address2 city county state zip country
70 BEGIN { #preload to reduce time customer_info takes
71 if ( $FS::TicketSystem::system ) {
72 warn "$me: initializing ticket system\n" if $DEBUG;
73 FS::TicketSystem->init();
78 $cache ||= new FS::ClientAPI_SessionCache( {
79 'namespace' => 'FS::ClientAPI::MyAccount',
86 my($context, $session, $custnum) = _custoragent_session_custnum($p);
87 #return { 'error' => $session } if $context eq 'error';
90 if ( $context eq 'customer' ) {
92 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
95 $sth->execute($custnum) or die $sth->errstr;
97 $agentnum = $sth->fetchrow_arrayref->[0]
98 or die "no agentnum for custnum $custnum";
100 #} elsif ( $context eq 'agent' ) {
101 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
104 $p->{'agentnum'} = $agentnum;
106 my $conf = new FS::Conf;
108 #false laziness w/Signup.pm
110 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
112 if ( $skin_info_cache_agent ) {
114 warn "$me loading cached skin info for agentnum $agentnum\n"
119 warn "$me populating skin info cache for agentnum $agentnum\n"
122 $skin_info_cache_agent = {
123 'agentnum' => $agentnum,
124 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
125 qw( company_name date_format ) ),
126 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
127 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
128 text_color link_color vlink_color hlink_color alink_color
129 font title_color title_align title_size menu_bgcolor menu_fontsize
132 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
133 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
134 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
136 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
137 qw( title_left_image title_right_image
138 menu_top_image menu_body_image menu_bottom_image
141 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
142 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
143 qw( head body_header body_footer company_address ) ),
144 'money_char' => $conf->config("money_char") || '$',
145 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
148 services.php Services
149 services.php My Services
150 services_new.php Order a new service
153 personal.php Personal Information
154 password.php Change Password
157 payment_cc.php Credit Card Payment
158 payment_ach.php Electronic Check Payment
159 payment_paypal.php PayPal Payment
160 payment_webpay.php Webpay Payments
163 usage_data.php Data usage
164 usage_cdr.php Call usage
166 tickets.php Help Desk
167 tickets.php Open Tickets
168 tickets_resolved.php Resolved Tickets
169 ticket_create.php Create a new ticket
177 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
181 #{ %$skin_info_cache_agent };
182 $skin_info_cache_agent;
189 my $conf = new FS::Conf;
193 'phone_login' => $conf->exists('selfservice_server-phone_login'),
194 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
195 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
196 'banner_image_md5' =>
197 md5_hex($conf->config_binary('selfservice-login_banner_image')),
204 sub login_banner_image {
206 my $conf = new FS::Conf;
207 my $image = $conf->config_binary('selfservice-login_banner_image');
209 'md5' => md5_hex($image),
214 #false laziness w/FS::ClientAPI::passwd::passwd
218 my $conf = new FS::Conf;
222 if ( $p->{'domain'} eq 'svc_phone'
223 && $conf->exists('selfservice_server-phone_login') ) {
225 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
226 return { error => 'Number not found.' } unless $svc_phone;
229 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
230 #return { error => 'Only primary user may log in.' }
231 # if $conf->exists('selfservice_server-primary_only')
232 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
234 return { error => 'Incorrect PIN.' }
235 unless $svc_phone->check_pin($p->{'password'});
239 } elsif ( $p->{'domain'} eq 'ip_mac' ) {
241 my $svc_broadband = qsearchs( 'svc_broadband', { 'mac_addr' => $p->{'username'} } );
242 return { error => 'IP address not found' }
243 unless $svc_broadband;
244 $svc_x = $svc_broadband;
246 } elsif ( $p->{email}
247 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
250 return { error => 'Incorrect contact password.' }
251 unless $contact->authenticate_password($p->{'password'});
253 $session->{'contactnum'} = $contact->contactnum;
255 $session->{'custnum'} = $contact->custnum;
259 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
261 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
262 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
264 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
265 'domsvc' => $svc_domain->svcnum, }
268 if ( $conf->exists('selfservice_server-login_svcpart') ) {
269 my @svcpart = $conf->config('selfservice_server-login_svcpart');
270 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
271 scalar( grep( $_ eq $svcpart, @svcpart ) );
276 if ( $conf->exists('selfservice_server-primary_only') ) {
279 my $cust_svc = $_->cust_svc;
280 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
281 == $cust_svc->svcpart
286 return { error => 'User not found.' } unless @svc_acct;
288 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
290 my $svc_acct = $svc_acct[0];
292 if ( $conf->exists('selfservice_server-login_svcpart') ) {
293 my @svcpart = $conf->config('selfservice_server-login_svcpart');
294 my $svcpart = $svc_acct->cust_svc->svcpart;
295 return { error => 'Invalid user.' }
296 unless grep($_ eq $svcpart, @svcpart);
299 return { error => 'Incorrect password.' }
300 unless $svc_acct->check_password($p->{'password'});
308 $session->{'svcnum'} = $svc_x->svcnum;
310 my $cust_svc = $svc_x->cust_svc;
311 my $cust_pkg = $cust_svc->cust_pkg;
313 my $cust_main = $cust_pkg->cust_main;
314 $session->{'custnum'} = $cust_main->custnum;
315 if ( $conf->exists('pkg-balances') ) {
316 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
317 $cust_main->ncancelled_pkgs;
318 $session->{'pkgnum'} = $cust_pkg->pkgnum
319 if scalar(@cust_pkg) > 1;
323 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
324 #return { error => 'Only primary user may log in.' }
325 # if $conf->exists('selfservice_server-primary_only')
326 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
327 my $part_pkg = $cust_pkg->part_pkg;
328 return { error => 'Only primary user may log in.' }
329 if $conf->exists('selfservice_server-primary_only')
330 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
336 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
337 } until ( ! defined _cache->get($session_id) ); #just in case
339 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
340 _cache->set( $session_id, $session, $timeout );
342 return { 'error' => '',
343 'session_id' => $session_id,
349 my $skin_info = skin_info($p);
350 if ( $p->{'session_id'} ) {
351 _cache->remove($p->{'session_id'});
352 return { %$skin_info, 'error' => '' };
354 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
361 my($context, $session, $custnum) = _custoragent_session_custnum($p);
362 return { 'error' => $session } if $context eq 'error';
364 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
365 or return { 'error' => "Service not found" };
367 $session->{'svcnum'} = $svc_acct->svcnum;
369 my $conf = new FS::Conf;
370 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
371 _cache->set( $p->{'session_id'}, $session, $timeout );
373 return { 'error' => '' };
377 sub payment_gateway {
379 # takes a cust_main and a cust_payby entry, returns the payment_gateway
380 my $conf = new FS::Conf;
381 my $cust_main = shift;
382 my $cust_payby = shift;
383 my $gatewaynum = $conf->config('selfservice-payment_gateway');
385 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
386 die "configured gatewaynum $gatewaynum not found!" if !$pg;
390 return '' if ! FS::payby->realtime($cust_payby);
391 my $pg = $cust_main->agent->payment_gateway(
392 'method' => FS::payby->payby2bop($cust_payby),
402 my $conf = new FS::Conf;
404 my $info = skin_info($p);
406 use vars qw( $cust_paybys ); #cache for performance
407 unless ( $cust_paybys ) {
409 my %cust_paybys = map { $_ => 1 }
410 map { FS::payby->payby2payment($_) }
411 $conf->config('signup_server-payby');
413 $cust_paybys = [ keys %cust_paybys ];
416 $info->{'cust_paybys'} = $cust_paybys;
418 my($context, $session, $custnum) = _custoragent_session_custnum($p);
419 return { 'error' => $session } if $context eq 'error';
421 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
422 or return { 'error' => "unknown custnum $custnum" };
424 $info->{'hide_payment_fields'} = [
426 my $pg = payment_gateway($cust_main, $_);
427 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
428 } @{ $info->{cust_paybys} }
431 $info->{'self_suspend_reason'} =
432 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
434 $info->{'edit_ticket_subject'} =
435 $conf->exists('ticket_system-selfservice_edit_subject') &&
436 $cust_main->edit_subject;
438 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
440 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
443 'custnum' => $custnum,
444 'access_pkgnum' => $session->{'pkgnum'},
445 'access_svcnum' => $session->{'svcnum'},
452 my($context, $session, $custnum) = _custoragent_session_custnum($p);
453 return { 'error' => $session } if $context eq 'error';
457 my $conf = new FS::Conf;
458 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
460 # if ( $FS::TicketSystem::system ) {
461 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
462 # FS::TicketSystem->init();
465 if ( $custnum ) { #customer record
467 %return = ( %return, %{ customer_info_short($p) } );
469 #redundant with customer_info_short, but we need it for several things below
470 my $search = { 'custnum' => $custnum };
471 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
472 my $cust_main = qsearchs('cust_main', $search )
473 or return { 'error' => "unknown custnum $custnum" };
475 my $list_tickets = list_tickets($p);
476 $return{'tickets'} = $list_tickets->{'tickets'};
478 if ( $session->{'pkgnum'} ) {
479 #XXX open invoices in the pkg-balances case
481 $return{'money_char'} = $conf->config("money_char") || '$';
484 invnum => $_->invnum,
485 date => time2str("%b %o, %Y", $_->_date),
487 charged => $_->charged,
489 } $cust_main->open_cust_bill;
490 $return{open_invoices} = \@open;
492 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
493 my $sth = dbh->prepare($sql) or die dbh->errstr;
494 $sth->execute($custnum) or die $sth->errstr;
495 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
496 $return{'last_invoice_date_pretty'} =
497 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
500 #customer_info_short always has nobalance on..
501 $return{small_custview} =
502 small_custview( $cust_main,
503 $return{countrydefault},
504 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
507 $return{has_ship_address} = $cust_main->has_ship_address;
508 $return{status} = $cust_main->status;
509 $return{statuscolor} = $cust_main->statuscolor;
511 # compatibility: some places in selfservice use this to determine
512 # if there's a ship address
513 if ( $return{has_ship_address} ) {
514 $return{ship_last} = $cust_main->last;
515 $return{ship_first} = $cust_main->first;
518 if (scalar($conf->config('support_packages'))) {
519 my @support_services = ();
520 foreach ($cust_main->support_services) {
521 my $seconds = $_->svc_x->seconds || 0;
522 my $time_remaining = (($seconds < 0) ? '-' : '' ).
523 int(abs($seconds)/3600)."h".
524 sprintf("%02d",(abs($seconds)%3600)/60)."m";
525 my $cust_pkg = $_->cust_pkg;
528 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
529 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
530 push @support_services, { svcnum => $_->svcnum,
531 time => $time_remaining,
536 $return{support_services} = \@support_services;
539 if ( $conf->config('prepayment_discounts-credit_type') ) {
541 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
544 } elsif ( $session->{'svcnum'} ) { #no customer record
546 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
547 or die "unknown svcnum";
548 $return{name} = $svc_acct->email;
552 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
556 return { 'error' => '',
557 'custnum' => $custnum,
563 sub customer_info_short {
566 my($context, $session, $custnum) = _custoragent_session_custnum($p);
567 return { 'error' => $session } if $context eq 'error';
571 my $conf = new FS::Conf;
573 if ( $custnum ) { #customer record
575 my $search = { 'custnum' => $custnum };
576 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
577 my $cust_main = qsearchs('cust_main', $search )
578 or return { 'error' => "unknown custnum $custnum" };
580 $return{display_custnum} = $cust_main->display_custnum;
582 if ( $session->{'pkgnum'} ) {
583 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
584 #next_bill_date from cust_pkg?
586 $return{balance} = $cust_main->balance;
587 $return{next_bill_date} = $cust_main->next_bill_date;
588 $return{next_bill_date_pretty} =
589 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
592 $return{balance_pretty} = money_pretty($return{balance});
594 $return{countrydefault} = scalar($conf->config('countrydefault'));
596 $return{small_custview} =
597 small_custview( $cust_main,
598 $return{countrydefault},
602 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
604 $return{payby} = $cust_main->payby;
606 #none of these are terribly expensive if we want 'em...
607 for (@cust_main_editable_fields) {
608 $return{$_} = $cust_main->get($_);
610 $return{$_} = $cust_main->masked($_) for qw/ss stateid/;
612 #maybe a little more expensive, but it should be cached by now
613 for (@location_editable_fields) {
614 $return{$_} = $cust_main->bill_location->get($_);
615 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
618 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
619 $return{payinfo} = $cust_main->paymask;
620 @return{'month', 'year'} = $cust_main->paydate_monthyear;
623 my @invoicing_list = $cust_main->invoicing_list;
624 $return{'invoicing_list'} =
625 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
626 $return{'postal_invoicing'} =
627 0 < ( grep { $_ eq 'POST' } @invoicing_list );
629 if ( $session->{'svcnum'} ) {
630 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
631 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
632 $return{'svcnum'} = $session->{'svcnum'};
635 } elsif ( $session->{'svcnum'} ) { #no customer record
637 #uuh, not supproted yet... die?
638 return { 'error' => 'customer_info_short not yet supported as agent' };
642 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
646 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
647 # it is not customer-specific, though it is only shown to authenticated customers
648 # it is not currently agent-specific, though at some point it might be
649 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
651 return { 'error' => '',
652 'custnum' => $custnum,
657 sub customer_recurring {
660 my($context, $session, $custnum) = _custoragent_session_custnum($p);
661 return { 'error' => $session } if $context eq 'error';
665 my $conf = new FS::Conf;
667 my $search = { 'custnum' => $custnum };
668 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
669 my $cust_main = qsearchs('cust_main', $search )
670 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
672 $return{'display_recurring'} = [ $cust_main->display_recurring ];
674 return { 'error' => '',
675 'custnum' => $custnum,
680 sub billing_history {
683 my($context, $session, $custnum) = _custoragent_session_custnum($p);
684 return { 'error' => $session } if $context eq 'error';
686 return { 'error' => 'No customer' } unless $custnum;
688 my $search = { 'custnum' => $custnum };
689 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
690 my $cust_main = qsearchs('cust_main', $search )
691 or return { 'error' => "unknown custnum $custnum" };
695 if ( $session->{'pkgnum'} ) {
696 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
697 #next_bill_date from cust_pkg?
698 return { 'error' => 'No history for package' };
701 $return{balance} = $cust_main->balance;
702 $return{balance_pretty} = money_pretty($return{balance});
703 $return{next_bill_date} = $cust_main->next_bill_date;
704 $return{next_bill_date_pretty} =
705 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
708 my $conf = new FS::Conf;
710 $return{'history'} = [
711 $cust_main->payment_history(
712 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
717 $return{'money_char'} = $conf->config("money_char") || '$',
725 my $session = _cache->get($p->{'session_id'})
726 or return { 'error' => "Can't resume session" }; #better error message
728 my $custnum = $session->{'custnum'}
729 or return { 'error' => "no customer record" };
731 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
732 or return { 'error' => "unknown custnum $custnum" };
734 my $conf = new FS::Conf;
735 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHK") && $conf->exists('selfservice-ACH_info_readonly')) {
736 return { 'error' => "You do not have authority to add a bank account" };
739 my $new = new FS::cust_main { $cust_main->hash };
741 $new->set( $_ => $p->{$_} )
742 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
744 if ( exists($p->{address1}) ) {
745 my $bill_location = FS::cust_location->new({
746 map { $_ => $p->{$_} } @location_editable_fields
748 # if this is unchanged from before, cust_main::replace will ignore it
749 $new->set('bill_location' => $bill_location);
752 if ( exists($p->{ship_address1}) ) {
753 my $ship_location = FS::cust_location->new({
754 map { $_ => $p->{"ship_$_"} } @location_editable_fields
756 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
757 # Selfservice unfortunately tries to indicate "same as billing
758 # address" by sending all fields empty. Did this ever work?
759 $ship_location = $cust_main->bill_location;
761 $new->set('ship_location' => $ship_location);
763 # but if it hasn't been passed in at all, leave ship_location alone--
764 # DON'T change it to match bill_location.
767 if (exists($p->{'payby'})) {
768 $p->{'payby'} =~ /^([A-Z]{4})$/
769 or return { 'error' => "illegal_payby " . $p->{'payby'} };
773 if ( $payby =~ /^(CARD|DCRD)$/ ) {
775 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
777 if ( $new->payinfo eq $cust_main->paymask ) {
778 $new->payinfo($cust_main->payinfo);
779 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
781 $new->payinfo($p->{'payinfo'});
782 return { 'error' => 'CVV2 is required' }
783 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
784 $new->paycvv( $p->{'paycvv'} )
787 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
789 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
792 $p->{'payinfo1'} =~ /^([\dx]+)$/
793 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
795 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
796 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
798 $payinfo = $payinfo1. '@'. $payinfo2;
800 $new->payinfo( ($payinfo eq $cust_main->paymask)
801 ? $cust_main->payinfo
805 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
807 } elsif ( $payby =~ /^(BILL)$/ ) {
809 } elsif ( $payby ) { #notyet ready
810 return { 'error' => "unknown payby $payby" };
814 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
815 #false laziness with httemplate/edit/process/cust_main.cgi
816 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
817 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
819 @invoicing_list = $cust_main->invoicing_list;
822 my $error = $new->replace($cust_main, \@invoicing_list);
823 return { 'error' => $error } if $error;
826 return { 'error' => '' };
831 my $session = _cache->get($p->{'session_id'})
832 or return { 'error' => "Can't resume session" }; #better error message
838 my $conf = new FS::Conf;
839 use vars qw($payment_info); #cache for performance
840 unless ( $payment_info ) {
842 my %states = map { $_->state => 1 }
843 qsearch('cust_main_county', {
844 'country' => $conf->config('countrydefault') || 'US'
847 my %cust_paybys = map { $_ => 1 }
848 map { FS::payby->payby2payment($_) }
849 $conf->config('signup_server-payby');
851 my @cust_paybys = keys %cust_paybys;
855 #list all counties/states/countries
856 'cust_main_county' =>
857 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
859 #shortcut for one-country folks
861 [ sort { $a cmp $b } keys %states ],
863 'card_types' => card_types(),
865 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
866 'require_cvv' => $conf->exists('selfservice-require_cvv'),
867 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
869 'paytypes' => [ @FS::cust_main::paytypes ],
871 'paybys' => [ $conf->config('signup_server-payby') ],
872 'cust_paybys' => \@cust_paybys,
874 'stateid_label' => FS::Msgcat::_gettext('stateid'),
875 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
877 'show_ss' => $conf->exists('show_ss'),
878 'show_stateid' => $conf->exists('show_stateid'),
879 'show_paystate' => $conf->exists('show_bankstate'),
881 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
882 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
892 my %return = %$payment_info;
894 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
896 my $custnum = $session->{'custnum'};
898 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
899 or return { 'error' => "unknown custnum $custnum" };
901 $return{'hide_payment_fields'} = [
903 my $pg = payment_gateway($cust_main, $_);
904 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
905 } @{ $return{cust_paybys} }
908 $return{balance} = $cust_main->balance; #XXX pkg-balances?
910 $return{payname} = $cust_main->payname
911 || ( $cust_main->first. ' '. $cust_main->get('last') );
913 $return{$_} = $cust_main->bill_location->get($_)
914 for qw(address1 address2 city state zip);
916 $return{payby} = $cust_main->payby;
917 $return{stateid_state} = $cust_main->stateid_state;
919 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
920 $return{card_type} = cardtype($cust_main->payinfo);
921 $return{payinfo} = $cust_main->paymask;
923 @return{'month', 'year'} = $cust_main->paydate_monthyear;
927 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
928 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
929 $return{payinfo1} = $payinfo1;
930 $return{payinfo2} = $payinfo2;
931 $return{paytype} = $cust_main->paytype;
932 $return{paystate} = $cust_main->paystate;
933 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
936 if ( $conf->config('prepayment_discounts-credit_type') ) {
938 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
941 #doubleclick protection
943 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
944 $return{paybatch} = $return{payunique}; #back compat
946 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
947 $return{credit_card_surcharge_flatfee} = $conf->config('credit-card-surcharge-flatfee', $cust_main->agentnum);
949 return { 'error' => '',
955 #some false laziness with httemplate/process/payment.cgi - look there for
956 #ACH and CVV support stuff
958 sub validate_payment {
961 my $session = _cache->get($p->{'session_id'})
962 or return { 'error' => "Can't resume session" }; #better error message
964 my $custnum = $session->{'custnum'};
966 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
967 or return { 'error' => "unknown custnum $custnum" };
969 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
970 or return { 'error' => gettext('illegal_amount') };
972 return { error => 'Amount must be greater than 0' } unless $amount > 0;
974 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
975 #changing the hidden form values
976 my $conf = new FS::Conf;
977 my $fee_display = $conf->config('selfservice_process-display') || 'add';
978 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
979 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
980 if ( $fee_display eq 'add'
982 and ! $fee_skip_first || scalar($cust_main->cust_pay)
985 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
986 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
989 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
990 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
991 my $discount_term = $1;
993 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
994 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
997 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
998 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
1001 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
1002 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
1005 $payunique = $paybatch if ! length($payunique) && length($paybatch);
1007 $p->{'payby'} ||= 'CARD';
1008 $p->{'payby'} =~ /^([A-Z]{4})$/
1009 or return { 'error' => "illegal_payby " . $p->{'payby'} };
1012 #false laziness w/process/payment.cgi
1015 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1017 $p->{'payinfo1'} =~ /^([\dx]+)$/
1018 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1020 $p->{'payinfo2'} =~ /^([\dx]+)$/
1021 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1023 $payinfo = $payinfo1. '@'. $payinfo2;
1025 $payinfo = $cust_main->payinfo
1026 if $cust_main->paymask eq $payinfo;
1029 if ( $cust_main->paymask eq $payinfo ) {
1030 $payinfo = $cust_main->payinfo;
1034 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1035 return { 'error' => "You are not allowed to change your payment information." };
1038 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1040 $payinfo = $p->{'payinfo'};
1044 #more intelligent matching will be needed here if you change
1045 #card_masking_method and don't remove existing paymasks
1046 if ( $cust_main->paymask eq $payinfo ) {
1047 $payinfo = $cust_main->payinfo;
1051 $payinfo =~ s/\D//g;
1052 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1053 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1057 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1058 return { 'error' => gettext('unknown_card_type') }
1059 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1061 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1062 if ( cardtype($payinfo) eq 'American Express card' ) {
1063 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1064 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1067 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1068 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1071 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1072 return { 'error' => 'CVV2 is required' };
1073 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1074 return { 'error' => 'CVV2 is required' };
1078 die "unknown payby $payby";
1081 my %payby2fields = (
1082 'CARD' => [ qw( paystart_month paystart_year payissue payip
1083 address1 address2 city state zip country ) ],
1084 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1088 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1091 'cust_main' => $cust_main, #XXX or just custnum??
1092 'amount' => sprintf('%.2f', $amount),
1094 'payinfo' => $payinfo,
1095 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1096 'card_type' => $card_type,
1097 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1098 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1099 'month' => $p->{'month'},
1100 'year' => $p->{'year'},
1101 'payname' => $payname,
1102 'payunique' => $payunique,
1103 'paybatch' => $paybatch,
1104 'paycvv' => $paycvv,
1105 'payname' => $payname,
1106 'discount_term' => $discount_term,
1107 'pkgnum' => $session->{'pkgnum'},
1108 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1118 my $validate = validate_payment($p);
1119 return $validate if $validate->{'error'};
1121 my $conf = new FS::Conf;
1122 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1123 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1125 +{ map { $_=>$validate->{$_} }
1126 qw( card_type paymask payname paydate_pretty month year amount
1127 address1 address2 city state zip country
1133 sub process_stored_payment {
1136 my $session_id = $p->{'session_id'};
1138 my $payment_info = _cache->get( "payment_$session_id" )
1139 or return { 'error' => "Can't resume session" }; #better error message
1141 do_process_payment($payment_info);
1145 sub process_payment {
1148 my $payment_info = validate_payment($p);
1149 return $payment_info if $payment_info->{'error'};
1151 do_process_payment($payment_info);
1155 sub do_process_payment {
1156 my $validate = shift;
1158 my $cust_main = $validate->{'cust_main'};
1160 my $amount = delete $validate->{'amount'};
1163 my $payby = delete $validate->{'payby'};
1165 if ( $validate->{'save'} ) {
1166 my $new = new FS::cust_main { $cust_main->hash };
1167 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1168 $new->set( $_ => $validate->{$_} )
1169 foreach qw( payname paystart_month paystart_year payissue payip );
1170 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1172 my $bill_location = FS::cust_location->new({
1173 map { $_ => $validate->{$_} }
1174 qw(address1 address2 city state country zip)
1176 $new->set('bill_location' => $bill_location);
1177 # but don't allow the service address to change this way.
1179 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1180 $new->set( $_ => $validate->{$_} )
1181 foreach qw( payname payip paytype paystate
1182 stateid stateid_state );
1183 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1185 $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
1186 $new->set( 'paydate' => $validate->{'paydate'} );
1187 my $error = $new->replace($cust_main);
1189 #no, this causes customers to process their payments again
1190 #return { 'error' => $error };
1191 #XXX just warn verosely for now so i can figure out how these happen in
1192 # the first place, eventually should redirect them to the "change
1193 #address" page but indicate if the payment processed?
1194 delete($validate->{'payinfo'}); #don't want to log this!
1195 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1196 "NEW: ". Dumper($new)."\n".
1197 "OLD: ". Dumper($cust_main)."\n".
1198 "PACKET: ". Dumper($validate)."\n";
1204 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1208 'paynum_ref' => \$paynum,
1211 return { 'error' => $error } if $error;
1213 #no error, so order the fee package if applicable...
1214 my $conf = new FS::Conf;
1215 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1216 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1218 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1220 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1222 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1223 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1226 #and generate an invoice for it now too
1227 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1228 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1233 $cust_main->apply_payments;
1236 my $receipt_html = '';
1238 # currently supported for realtime CC only; send receipt data to SS
1239 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1242 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1245 <TD ALIGN="right">Payment#</TD>
1246 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1250 <TD ALIGN="right">Date</TD>
1252 <TD BGCOLOR="#FFFFFF"><B>! .
1253 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1259 <TD ALIGN="right">Amount</TD>
1260 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1265 <TD ALIGN="right">Payment method</TD>
1266 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1279 'amount' => sprintf('%.2f', $cust_pay->paid),
1280 'date' => $cust_pay->_date,
1281 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1282 'time_pretty' => time2str('%T', $cust_pay->_date),
1283 'auth_num' => $cust_pay->auth,
1284 'order_num' => $cust_pay->order_number,
1285 'receipt_html' => $receipt_html,
1292 'receipt_html' => '',
1299 sub realtime_collect {
1302 my $session = _cache->get($p->{'session_id'})
1303 or return { 'error' => "Can't resume session" }; #better error message
1305 my $custnum = $session->{'custnum'};
1307 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1308 or return { 'error' => "unknown custnum $custnum" };
1311 if ( $p->{'amount'} ) {
1312 $amount = $p->{'amount'};
1314 elsif ( $session->{'pkgnum'} ) {
1315 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1318 $amount = $cust_main->balance;
1321 my $error = $cust_main->realtime_collect(
1322 'method' => $p->{'method'},
1323 'amount' => $amount,
1324 'pkgnum' => $session->{'pkgnum'},
1325 'session_id' => $p->{'session_id'},
1329 return { 'error' => $error } unless ref( $error );
1331 return { 'error' => '', amount => $amount, %$error };
1334 sub start_thirdparty {
1336 my $session = _cache->get($p->{'session_id'})
1337 or return { 'error' => "Can't resume session" }; #better error message
1338 my $custnum = $session->{'custnum'};
1339 my $cust_main = FS::cust_main->by_key($custnum);
1341 my $amount = $p->{'amount'}
1342 or return { error => 'no amount' };
1344 my $result = $cust_main->create_payment(
1345 'method' => $p->{'method'},
1346 'amount' => $p->{'amount'},
1347 'pkgnum' => $session->{'pkgnum'},
1348 'session_id' => $p->{'session_id'},
1351 if ( ref($result) ) { # hashref or error
1354 return { error => $result };
1358 sub finish_thirdparty {
1360 my $session_id = delete $p->{'session_id'};
1361 my $session = _cache->get($session_id)
1362 or return { 'error' => "Can't resume session" };
1363 my $custnum = $session->{'custnum'};
1364 my $cust_main = FS::cust_main->by_key($custnum);
1366 if ( $p->{_cancel} ) {
1367 # customer backed out of making a payment
1368 return $cust_main->cancel_payment( $session_id );
1370 my $result = $cust_main->execute_payment( $session_id, %$p );
1371 if ( ref($result) ) {
1374 return { error => $result };
1378 sub process_payment_order_pkg {
1381 my $hr = process_payment($p);
1382 return $hr if $hr->{'error'};
1387 sub process_payment_order_renew {
1390 my $hr = process_payment($p);
1391 return $hr if $hr->{'error'};
1396 sub process_prepay {
1400 my $session = _cache->get($p->{'session_id'})
1401 or return { 'error' => "Can't resume session" }; #better error message
1405 my $custnum = $session->{'custnum'};
1407 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1408 or return { 'error' => "unknown custnum $custnum" };
1410 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1411 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1419 return { 'error' => $error } if $error;
1421 return { 'error' => '',
1422 'amount' => $amount,
1423 'seconds' => $seconds,
1424 'duration' => duration_exact($seconds),
1425 'upbytes' => $upbytes,
1426 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1427 'downbytes' => $downbytes,
1428 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1429 'totalbytes'=> $totalbytes,
1430 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1437 my $session = _cache->get($p->{'session_id'})
1438 or return { 'error' => "Can't resume session" }; #better error message
1440 my $custnum = $session->{'custnum'};
1442 my $invnum = $p->{'invnum'};
1444 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1445 'custnum' => $custnum } )
1446 or return { 'error' => "Can't find invnum" };
1450 return { 'error' => '',
1451 'invnum' => $invnum,
1452 'invoice_text' => join('', $cust_bill->print_text ),
1453 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1460 my $session = _cache->get($p->{'session_id'})
1461 or return { 'error' => "Can't resume session" }; #better error message
1463 my $custnum = $session->{'custnum'};
1465 my $invnum = $p->{'invnum'};
1467 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1468 'custnum' => $custnum } )
1469 or return { 'error' => "Can't find invnum" };
1473 return { 'error' => '',
1474 'invnum' => $invnum,
1475 'invoice_pdf' => $cust_bill->print_pdf({
1476 'unsquelch_cdr' => 1,
1477 'locale' => $p->{'locale'},
1483 sub legacy_invoice {
1485 my $session = _cache->get($p->{'session_id'})
1486 or return { 'error' => "Can't resume session" }; #better error message
1488 my $custnum = $session->{'custnum'};
1490 my $legacyinvnum = $p->{'legacyinvnum'};
1493 'legacyinvnum' => $legacyinvnum,
1494 'custnum' => $custnum,
1497 my $legacy_cust_bill =
1498 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1499 || qsearchs('legacy_cust_bill', \%hash )
1500 or return { 'error' => "Can't find legacyinvnum" };
1504 return { 'error' => '',
1505 'legacyinvnum' => $legacyinvnum,
1506 'legacyid' => $legacy_cust_bill->legacyid,
1507 'invoice_html' => $legacy_cust_bill->content_html,
1512 sub legacy_invoice_pdf {
1514 my $session = _cache->get($p->{'session_id'})
1515 or return { 'error' => "Can't resume session" }; #better error message
1517 my $custnum = $session->{'custnum'};
1519 my $legacyinvnum = $p->{'legacyinvnum'};
1521 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1522 'legacyinvnum' => $legacyinvnum,
1523 'custnum' => $custnum,
1524 }) or return { 'error' => "Can't find legacyinvnum" };
1528 return { 'error' => '',
1529 'legacyinvnum' => $legacyinvnum,
1530 'legacyid' => $legacy_cust_bill->legacyid,
1531 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1539 #sessioning for this? how do we get the session id to the backend invoice
1540 # template so it can add it to the link, blah
1543 if ( $p->{'invnum'} ) {
1544 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1545 or return { 'error' => 'unknown invnum' };
1546 $agentnum = $cust_bill->cust_main->agentnum;
1549 my $templatename = $p->{'template'} || $p->{'templatename'};
1551 #false laziness-ish w/view/cust_bill-logo.cgi
1553 my $conf = new FS::Conf;
1554 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1555 $templatename = "_$1";
1560 my $filename = "logo$templatename.png";
1562 return { 'error' => '',
1563 'logo' => $conf->config_binary($filename, $agentnum),
1564 'content_type' => 'image/png', #should allow gif, jpg too
1571 my $session = _cache->get($p->{'session_id'})
1572 or return { 'error' => "Can't resume session" }; #better error message
1574 my $custnum = $session->{'custnum'};
1576 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1577 or return { 'error' => "unknown custnum $custnum" };
1579 my $conf = new FS::Conf;
1581 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1583 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1588 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1589 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1590 my $owed = $_->owed;
1592 +{ 'invnum' => $_->invnum,
1593 '_date' => $_->_date,
1594 'date' => time2str("%b %o, %Y", $_->_date),
1595 'date_short' => time2str("%m-%d-%Y", $_->_date),
1596 'previous' => sprintf('%.2f', ($_->previous)[0]),
1597 'charged' => sprintf('%.2f', $_->charged),
1598 'owed' => sprintf('%.2f', $owed),
1599 'balance' => sprintf('%.2f', $balance),
1600 'lastpay' => @payments_and_credits
1601 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1607 return { 'error' => '',
1608 'balance' => $cust_main->balance,
1609 'money_char' => $conf->config("money_char") || '$',
1610 'invoices' => $invoices,
1611 'legacy_invoices' => [
1613 +{ 'legacyinvnum' => $_->legacyinvnum,
1614 'legacyid' => $_->legacyid,
1615 '_date' => $_->_date,
1616 'date' => time2str("%b %o, %Y", $_->_date),
1617 'date_short' => time2str("%m-%d-%Y", $_->_date),
1618 'charged' => sprintf('%.2f', $_->charged),
1619 'has_content' => ( length($_->content_pdf)
1620 || length($_->content_html) ),
1630 my $session = _cache->get($p->{'session_id'})
1631 or return { 'error' => "Can't resume session" }; #better error message
1633 my $custnum = $session->{'custnum'};
1635 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1636 or return { 'error' => "unknown custnum $custnum" };
1638 return { 'error' => '',
1639 'balance' => $cust_main->balance,
1640 'money_char' => FS::Conf->new->config("money_char") || '$',
1641 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1645 sub payment_receipt {
1647 my $session = _cache->get($p->{'session_id'})
1648 or return { 'error' => "Can't resume session" }; #better error message
1650 my $custnum = $session->{'custnum'};
1652 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1653 'paynum' => $p->{'paynum'},
1656 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1660 %{ $cust_pay->SSAPI_getinfo },
1667 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1668 return { 'error' => $session } if $context eq 'error';
1670 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1671 or return { 'error' => "unknown custnum $custnum" };
1675 my $cust_payby = $_;
1677 map { $_ => $cust_payby->$_ }
1678 qw( custpaybynum weight payby paymask paydate
1679 payname paystate paytype
1683 $cust_main->cust_payby
1691 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1692 return { 'error' => $session } if $context eq 'error';
1694 #XXX payinfo1 + payinfo2 for CHEK?
1695 #or take the opportunity to use separate, more well- named fields?
1697 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1698 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1699 # my $payinfo1 = $1;
1700 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1701 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1702 # my $payinfo2 = $1;
1703 # $payinfo = $payinfo1. '@'. $payinfo2;
1705 my $cust_payby = new FS::cust_payby {
1706 'custnum' => $custnum,
1707 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1708 paystate paytype payip
1712 my $error = $cust_payby->insert;
1714 return { 'error' => $error };
1716 return { 'custpaybynum' => $cust_payby->custpaybynum };
1724 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1725 return { 'error' => $session } if $context eq 'error';
1727 my $cust_payby = qsearchs('cust_payby', {
1728 'custnum' => $custnum,
1729 'custpaybynum' => $p->{'custpaybynum'},
1731 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1734 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1736 next unless exists($p->{$field});
1737 $cust_payby->set($field,$p->{$field});
1740 my $error = $cust_payby->replace;
1742 return { 'error' => $error };
1744 return { 'custpaybynum' => $cust_payby->custpaybynum };
1752 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1753 return { 'error' => $session } if $context eq 'error';
1755 my $cust_payby = qsearchs('cust_payby', {
1756 'custnum' => $custnum,
1757 'custpaybynum' => $p->{'custpaybynum'},
1759 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1761 return { 'error' => $cust_payby->verify };
1768 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1769 return { 'error' => $session } if $context eq 'error';
1771 my $cust_payby = qsearchs('cust_payby', {
1772 'custnum' => $custnum,
1773 'custpaybynum' => $p->{'custpaybynum'},
1775 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1777 my $conf = new FS::Conf;
1778 if (($cust_payby->payby eq "DCHK" || $cust_payby->payby eq "CHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
1779 return { 'error' => "Sorry you do not have permission to delete bank information." };
1782 return { 'error' => $cust_payby->delete };
1788 my $session = _cache->get($p->{'session_id'})
1789 or return { 'error' => "Can't resume session" }; #better error message
1791 my $custnum = $session->{'custnum'};
1793 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1794 or return { 'error' => "unknown custnum $custnum" };
1796 my @errors = $cust_main->cancel( 'quiet'=>1 );
1798 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1800 return { 'error' => $error };
1807 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1808 return { 'error' => $session } if $context eq 'error';
1810 my $pkg = qsearchs({
1811 'table' => 'cust_pkg',
1812 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1814 'custnum' => $custnum,
1815 'pkgnum' => $p->{'pkgnum'},
1818 or return {'error' => 'unknown pkg num $pkgnum'};
1821 pkg_label => $pkg->pkg,
1822 pkgpart => $pkg->pkgpart,
1823 classnum => $pkg->classnum,
1831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1832 return { 'error' => $session } if $context eq 'error';
1834 my $search = { 'custnum' => $custnum };
1835 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1836 my $cust_main = qsearchs('cust_main', $search )
1837 or return { 'error' => "unknown custnum $custnum" };
1839 my $conf = new FS::Conf;
1840 my $immutable = $conf->exists('selfservice_immutable-package');
1842 # the duplication below is necessary:
1843 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1844 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1845 # non-backwards-compatible change breaking the software of anyone using the API
1846 # instead of the stock selfservice
1847 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1848 if( $conf->exists('selfservice_server-view-wholesale') ) {
1849 return { 'svcnum' => $session->{'svcnum'},
1850 'custnum' => $custnum,
1851 'cust_pkg' => [ map {
1853 immutable => $immutable,
1854 part_pkg => [ map $_->hashref, $_->part_pkg ],
1856 [ map $_->hashref, $_->available_part_svc ],
1858 [ map { my $ref = { $_->hash,
1859 label => [ $_->label ],
1861 $ref->{_password} = $_->svc_x->_password
1862 if $context eq 'agent'
1863 && $conf->exists('agent-showpasswords')
1864 && $_->part_svc->svcdb eq 'svc_acct';
1869 } $cust_main->cust_pkg
1872 small_custview( $cust_main, $conf->config('countrydefault') ),
1873 'wholesale_view' => 1,
1874 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1875 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1876 'lnp' => $conf->exists('svc_phone-lnp'),
1880 { 'svcnum' => $session->{'svcnum'},
1881 'custnum' => $custnum,
1882 'cust_pkg' => [ map {
1883 my $primary_cust_svc = $_->primary_cust_svc;
1886 immutable => $immutable,
1887 pkg_label => $_->pkg_locale,
1888 status => $_->status,
1889 statuscolor => $_->statuscolor,
1891 [ map { $_->hashref }
1892 grep { $_->selfservice_access ne 'hidden' }
1893 $_->available_part_svc
1896 [ map { my $ref = { $_->hash,
1897 label => [ $_->label ],
1899 $ref->{_password} = $_->svc_x->_password
1900 if $context eq 'agent'
1901 && $conf->exists('agent-showpasswords')
1902 && $_->part_svc->svcdb eq 'svc_acct';
1903 $ref->{svchash} = { $_->svc_x->hash } if
1904 $_->part_svc->svcdb eq 'svc_phone';
1905 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1906 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1909 grep { $_->part_svc->selfservice_access ne 'hidden' }
1914 ? { $primary_cust_svc->hash,
1915 label => [ $primary_cust_svc->label ],
1916 finger => $primary_cust_svc->svc_x->finger, #uuh
1917 $primary_cust_svc->part_svc->hash,
1921 } $cust_main->ncancelled_pkgs
1924 small_custview( $cust_main, $conf->config('countrydefault') ),
1925 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1933 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1934 return { 'error' => $session } if $context eq 'error';
1936 my $conf = new FS::Conf;
1938 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1939 my $search = { 'custnum' => $custnum };
1940 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1941 my $cust_main = qsearchs('cust_main', $search )
1942 or return { 'error' => "unknown custnum $custnum" };
1944 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1945 if ( ! $pkgnum && $p->{'svcnum'} ) {
1946 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1947 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1951 my @cust_pkg_usage = ();
1952 foreach my $cust_pkg ( $p->{'ncancelled'}
1953 ? $cust_main->ncancelled_pkgs
1954 : $cust_main->unsuspended_pkgs ) {
1955 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1956 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1957 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1960 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1963 foreach (@cust_pkg_usage) {
1964 my $part = $_->part_pkg_usage;
1965 my $tag = $part->description . ($part->shared ? 1 : 0);
1966 my $row = $usage_pools{$tag}
1967 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1968 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1969 $row->[2] += $part->minutes; # minutes total
1971 } # otherwise just leave them empty
1973 if ( $p->{'svcdb'} ) {
1974 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1976 : ref($p->{'svcdb'}) eq 'ARRAY'
1977 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1978 : { $p->{'svcdb'} => 1 };
1979 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1982 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1985 my @svcs; # stuff to return to the client
1986 my %bytes_used_total; # for _used columns only
1987 foreach my $cust_svc (@cust_svc) {
1988 my $svc_x = $cust_svc->svc_x;
1989 my($label, $value) = $cust_svc->label;
1990 my $part_svc = $cust_svc->part_svc;
1991 my $svcdb = $part_svc->svcdb;
1992 my $cust_pkg = $cust_svc->cust_pkg;
1993 my $part_pkg = $cust_pkg->part_pkg;
1996 'svcnum' => $cust_svc->svcnum,
1997 'display_svcnum' => $cust_svc->display_svcnum,
2001 'pkg_label' => $cust_pkg->pkg_locale,
2002 'pkg_status' => $cust_pkg->status,
2003 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
2006 # would it make sense to put this in a svc_* method?
2008 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
2009 my $last_bill = $cust_pkg->last_bill || 0;
2011 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
2012 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
2015 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
2016 'upbytes_used' => display_bytecount($up_used),
2017 'downbytes_used' => display_bytecount($down_used),
2018 'totalbytes_used' => display_bytecount($up_used + $down_used)
2020 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
2021 $bytes_used_total{'upbytes_used'} += $up_used;
2022 $bytes_used_total{'downbytes_used'} += $down_used;
2023 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
2026 if ( $svcdb eq 'svc_acct' ) {
2027 foreach (qw(username email finger seconds)) {
2028 $hash{$_} = $svc_x->$_;
2034 'upbytes' => display_bytecount($svc_x->upbytes),
2035 'downbytes' => display_bytecount($svc_x->downbytes),
2036 'totalbytes' => display_bytecount($svc_x->totalbytes),
2038 'recharge_amount' => $part_pkg->option('recharge_amount',1),
2039 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2040 'recharge_upbytes' =>
2041 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2042 'recharge_downbytes' =>
2043 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2044 'recharge_totalbytes' =>
2045 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2050 } elsif ( $svcdb eq 'svc_dsl' ) {
2052 $hash{'phonenum'} = $svc_x->phonenum;
2053 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2054 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2055 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2058 $hash{'name'} = $cust_main->name;
2060 # no usage to hide here
2062 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2064 # could potentially show lots of things...
2065 $hash{'outbound'} = 1;
2066 $hash{'inbound'} = 0;
2067 if ( $svcdb eq 'svc_phone' ) {
2068 if ( $part_pkg->plan eq 'voip_inbound' ) {
2069 $hash{'outbound'} = 0;
2070 $hash{'inbound'} = 1;
2071 } elsif ( $part_pkg->option('selfservice_inbound_format')
2072 or $conf->config('selfservice-default_inbound_cdr_format')
2074 $hash{'inbound'} = 1;
2077 foreach (qw(inbound outbound)) {
2078 # hmm...we can't filter by status here, because there might
2079 # not be cdr_terminations at all. have to go by date.
2080 # find all since the last bill date.
2081 # XXX cdr types? we are going to need them.
2083 my $sum_cdr = $svc_x->sum_cdrs(
2084 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2085 'begin' => ($cust_pkg->last_bill || 0),
2087 'disable_charged_party' => 1,
2089 $hash{$_} = $sum_cdr->hashref;
2092 } # not hiding usage
2096 } # foreach $cust_svc
2098 foreach my $field (keys %bytes_used_total) {
2099 if ($field =~ /bytes/) {
2100 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2105 'svcnum' => $session->{'svcnum'},
2106 'custnum' => $custnum,
2107 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2108 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2110 'bytes_used_total' => \%bytes_used_total,
2112 map { $usage_pools{$_} }
2116 'hide_usage' => $hide_usage,
2121 sub _customer_svc_x {
2122 my($custnum, $svcnum, $table) = (shift, shift, shift);
2123 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2125 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2126 my $search = " AND custnum = $1";
2127 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2130 'table' => ($table || 'svc_acct'),
2131 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2132 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2133 #'LEFT JOIN cust_main USING ( custnum ) ',
2134 'hashref' => $hashref,
2135 'extra_sql' => $search, #important
2140 sub svc_status_html {
2143 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2144 return { 'error' => $session } if $context eq 'error';
2146 #XXX only svc_dsl for now
2147 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2148 or return { 'error' => "Service not found" };
2150 my $html = $svc_x->getstatus_html;
2152 return { 'html' => $html };
2156 sub svc_status_hash {
2159 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2160 return { 'error' => $session } if $context eq 'error';
2162 #XXX only svc_acct for now
2163 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2164 or return { 'error' => "Service not found" };
2166 my ( $html, $hashref ) = $svc_x->export_getstatus;
2171 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2172 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2173 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2174 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2175 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2178 my( $p, $method ) = @_;
2180 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2181 return { 'error' => $session } if $context eq 'error';
2183 #XXX only svc_acct for now
2184 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2185 or return { 'error' => "Service not found" };
2187 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2189 my $error = $svc_x->$method($p); #$p? returns error?
2190 return { 'error' => $error } if $error;
2192 return {}; #? { 'error' => '' }
2196 sub acct_forward_info {
2199 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2200 return { 'error' => $session } if $context eq 'error';
2202 my $svc_forward = _customer_svc_x( $custnum,
2203 { 'srcsvc' => $p->{'svcnum'} },
2206 or return { 'error' => '',
2210 return { 'error' => '',
2211 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2216 sub process_acct_forward {
2218 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2219 return { 'error' => $session } if $context eq 'error';
2221 my $old = _customer_svc_x( $custnum,
2222 { 'srcsvc' => $p->{'svcnum'} },
2226 if ( $p->{'dst'} eq '' ) {
2228 my $error = $old->delete;
2229 return { 'error' => $error };
2231 return { 'error' => '' };
2234 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2235 'dst' => $p->{'dst'},
2240 $new->svcnum($old->svcnum);
2241 my $cust_svc = $old->cust_svc;
2242 $new->svcpart($old->svcpart);
2243 $new->pkgnuym($old->pkgnum);
2244 $error = $new->replace($old);
2246 my $conf = new FS::Conf;
2247 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2249 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2250 or return { 'error' => 'No service' }; #how would we even get here?
2252 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2254 $error = $new->insert;
2257 return { 'error' => $error };
2261 sub list_dsl_devices {
2264 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2265 return { 'error' => $session } if $context eq 'error';
2267 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2268 or return { 'error' => "Service not found" };
2271 'devices' => [ map {
2272 +{ 'mac_addr' => $_->mac_addr };
2273 } $svc_dsl->dsl_device
2279 sub add_dsl_device {
2282 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2283 return { 'error' => $session } if $context eq 'error';
2285 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2286 or return { 'error' => "Service not found" };
2288 return { 'error' => 'No MAC address supplied' }
2289 unless length($p->{'mac_addr'});
2291 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2292 'mac_addr' => scalar($p->{'mac_addr'}),
2294 my $error = $dsl_device->insert;
2295 return { 'error' => $error };
2299 sub delete_dsl_device {
2302 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2303 return { 'error' => $session } if $context eq 'error';
2305 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2306 or return { 'error' => "Service not found" };
2308 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2309 'mac_addr' => scalar($p->{'mac_addr'}),
2312 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2314 my $error = $dsl_device->delete;
2315 return { 'error' => $error };
2321 _usage_details( \&_port_graph, $p,
2322 'svcdb' => 'svc_port',
2327 my($svc_port, $begin, $end) = @_;
2329 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2330 push @usage, { 'png' => $pngOrError };
2334 sub _list_svc_usage {
2335 my($svc_acct, $begin, $end) = @_;
2337 foreach my $part_export (
2338 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2339 qw( sqlradius sqlradius_withdomain )
2341 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2346 sub list_svc_usage {
2347 _usage_details(\&_list_svc_usage, @_);
2350 sub _list_support_usage {
2351 my($svc_acct, $begin, $end) = @_;
2353 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2354 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2356 push @usage, { 'seconds' => $_->seconds,
2357 'support' => $_->support,
2358 '_date' => $_->_date,
2359 'id' => $_->transaction_id,
2360 'creator' => $_->creator,
2361 'subject' => $_->subject,
2362 'status' => $_->status,
2363 'ticketid' => $_->ticketid,
2369 sub list_support_usage {
2370 _usage_details(\&_list_support_usage, @_);
2373 sub _list_cdr_usage {
2374 # XXX CDR type support...
2375 # XXX any way to do a paged search on this?
2376 # we have to return the results all at once...
2377 my($svc_x, $begin, $end, %opt) = @_;
2378 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2382 'disable_charged_party' => 1,
2387 sub list_cdr_usage {
2389 _usage_details( \&_list_cdr_usage, $p );
2392 sub _usage_details {
2393 my($callback, $p, %opt) = @_;
2394 my $conf = FS::Conf->new;
2396 if ( $conf->exists('selfservice_hide-usage') ) {
2397 return { 'error' => 'Viewing usage is not allowed.' };
2400 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2401 return { 'error' => $session } if $context eq 'error';
2403 my $search = { 'svcnum' => $p->{'svcnum'} };
2404 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2406 my $cust_svc = qsearchs( 'cust_svc', $search );
2407 return { 'error' => 'No service selected in list_svc_usage' }
2410 my $svc_x = $cust_svc->svc_x;
2411 my $svcdb = $svc_x->table;
2412 my $cust_pkg = $cust_svc->cust_pkg;
2413 my $freq = $cust_pkg->part_pkg->freq;
2416 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2418 if ( $p->{inbound} ) {
2419 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2420 || $conf->config('selfservice-default_inbound_cdr_format')
2421 || 'source_default';
2422 $callback_opt{inbound} = 1;
2424 $format = $cust_pkg->part_pkg->option('selfservice_format')
2425 || $conf->config('selfservice-default_cdr_format')
2429 $callback_opt{format} = $format;
2430 $callback_opt{use_clid} = 1;
2431 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2434 my $start = $cust_pkg->setup;
2435 #my $end = $cust_pkg->bill; # or time?
2438 unless ( $p->{beginning} ) {
2439 $p->{beginning} = $cust_pkg->last_bill;
2440 $p->{ending} = $end;
2443 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2444 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2446 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2450 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2451 # ugly kludge, I know
2452 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2453 if (defined $delete_col) {
2454 delete($_->[$delete_col]) foreach ($header, @usage);
2458 #kinda false laziness with FS::cust_main::bill, but perhaps
2459 #we should really change this bit to DateTime and DateTime::Duration
2461 #change this bit to use Date::Manip? CAREFUL with timezones (see
2462 # mailing list archive)
2463 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2464 (localtime($p->{ending}) )[0,1,2,3,4,5];
2465 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2466 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2468 if ( $freq =~ /^\d+$/ ) {
2470 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2472 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2473 } elsif ( $freq =~ /^(\d+)w$/ ) {
2475 $nmday += $weeks * 7;
2476 $pmday -= $weeks * 7;
2477 } elsif ( $freq =~ /^(\d+)d$/ ) {
2481 } elsif ( $freq =~ /^(\d+)h$/ ) {
2486 return { 'error' => "unparsable frequency: ". $freq };
2489 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2490 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2494 'svcnum' => $p->{svcnum},
2495 'beginning' => $p->{beginning},
2496 'ending' => $p->{ending},
2497 'inbound' => $p->{inbound},
2498 'previous' => ($previous > $start) ? $previous : $start,
2499 'next' => ($next < $end) ? $next : $end,
2500 'header' => $header,
2508 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2509 return { 'error' => $session } if $context eq 'error';
2511 my $search = { 'custnum' => $custnum };
2512 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2513 my $cust_main = qsearchs('cust_main', $search )
2514 or return { 'error' => "unknown custnum $custnum" };
2516 my $status = $cust_main->status;
2518 my %order_pkg_options = ();
2519 if ( $p->{locationnum} > 0 ) {
2520 $order_pkg_options{locationnum} = delete($p->{locationnum});
2521 } elsif ( $p->{address1} ) {
2522 $order_pkg_options{'cust_location'} = new FS::cust_location {
2523 map { $_ => $p->{$_} }
2524 qw( address1 address2 city county state zip country )
2528 #false laziness w/ClientAPI/Signup.pm
2530 my $cust_pkg = new FS::cust_pkg ( {
2531 'custnum' => $custnum,
2532 'pkgpart' => $p->{'pkgpart'},
2533 'quantity' => $p->{'quantity'} || 1,
2535 my $error = $cust_pkg->check;
2536 return { 'error' => $error } if $error;
2539 unless ( $p->{'svcpart'} eq 'none' ) {
2543 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2545 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2546 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2547 $svcdb = $part_svc->svcdb;
2549 $svcdb = 'svc_acct';
2551 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2554 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2555 'svc_domain' => [ qw( domain ) ],
2556 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2557 'svc_external' => [ qw( id title ) ],
2558 'svc_pbx' => [ qw( id title ) ],
2561 my $svc_x = "FS::$svcdb"->new( {
2562 'svcpart' => $svcpart,
2563 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2566 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2569 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2570 my $acct_snarf = new FS::acct_snarf ( {
2571 'machine' => $p->{"snarf_machine$snarfnum"},
2572 'protocol' => $p->{"snarf_protocol$snarfnum"},
2573 'username' => $p->{"snarf_username$snarfnum"},
2574 '_password' => $p->{"snarf_password$snarfnum"},
2577 push @acct_snarf, $acct_snarf;
2579 $svc_x->child_objects( \@acct_snarf );
2582 my $y = $svc_x->setdefault; # arguably should be in new method
2583 return { 'error' => $y } if $y && !ref($y);
2585 $error = $svc_x->check;
2586 return { 'error' => $error } if $error;
2592 $error = $cust_main->order_pkg(
2593 'cust_pkg' => $cust_pkg,
2598 return { 'error' => $error } if $error;
2600 my $conf = new FS::Conf;
2601 if ( $conf->exists('signup_server-realtime') ) {
2603 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2606 $cust_pkg->cancel('quiet'=>1);
2609 $cust_pkg->reexport;
2613 $cust_pkg->reexport;
2616 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2618 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2625 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2626 return { 'error' => $session } if $context eq 'error';
2628 my $conf = new FS::Conf;
2629 my $immutable = $conf->exists('selfservice_immutable-package');
2630 return { 'error' => "Package modification disabled" } if $immutable;
2632 my $search = { 'custnum' => $custnum };
2633 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2634 my $cust_main = qsearchs('cust_main', $search )
2635 or return { 'error' => "unknown custnum $custnum" };
2637 my $status = $cust_main->status;
2638 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2639 or return { 'error' => "unknown package $p->{pkgnum}" };
2641 #if someone does need self-service package change of suspended packages,
2642 # figure out how to be more discriminating
2643 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2644 if $cust_pkg->status eq 'suspended';
2646 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2647 'quantity' => $p->{'quantity'} || 1,
2650 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2651 or return { 'error' => "unknown package $p->{pkgpart}" };
2653 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2654 unless ref($err_or_cust_pkg);
2657 if ( $conf->exists('signup_server-realtime') ) {
2659 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2662 $err_or_cust_pkg->suspend;
2665 $err_or_cust_pkg->reexport;
2669 $err_or_cust_pkg->reexport;
2672 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2676 sub order_recharge {
2679 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2680 return { 'error' => $session } if $context eq 'error';
2682 my $search = { 'custnum' => $custnum };
2683 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2684 my $cust_main = qsearchs('cust_main', $search )
2685 or return { 'error' => "unknown custnum $custnum" };
2687 my $status = $cust_main->status;
2688 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2689 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2691 my $svc_x = $cust_svc->svc_x;
2692 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2695 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2696 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2697 recharge_totalbytes );
2698 my $amount = $part_pkg->option('recharge_amount', 1);
2700 my ($l, $v, $d) = $cust_svc->label; # blah
2701 my $pkg = "Recharge $v";
2703 my $bill_error = $cust_main->charge($amount, $pkg,
2704 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2705 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2706 $part_pkg->taxclass); #meh
2708 my $conf = new FS::Conf;
2709 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2711 $bill_error = _do_bop_realtime( $cust_main, $status );
2716 my $error = $svc_x->recharge (\%vhash);
2717 return { 'error' => $error } if $error;
2721 my $error = $bill_error;
2722 $error ||= $svc_x->recharge (\%vhash);
2723 return { 'error' => $error } if $error;
2726 return { error => '', svc => $cust_svc->part_svc->svc };
2730 sub _do_bop_realtime {
2731 my ($cust_main, $status, %opt) = @_;
2733 my $old_balance = $cust_main->balance;
2736 my $bill_error = $cust_main->bill(
2737 'return_bill' => \@cust_bill,
2740 $bill_error ||= $cust_main->apply_payments_and_credits;
2742 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2743 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2745 if ( $cust_main->balance > $old_balance
2746 && $cust_main->balance > 0
2747 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2748 || $status eq 'suspended'
2752 unless ( $opt{'no_invoice_void'} ) {
2754 #this used to apply a credit, but now we can void invoices...
2755 foreach my $cust_bill (@cust_bill) {
2756 my $voiderror = $cust_bill->void('automatic payment failed');
2757 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2762 return { 'error' => '_decline', 'bill_error' => $bill_error };
2765 if ( $opt{'collect'} ) {
2766 my $collect_error = $cust_main->collect();
2767 return { 'error' => '_decline', 'bill_error' => $collect_error }
2768 if $collect_error; #?
2777 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2778 return { 'error' => $session } if $context eq 'error';
2780 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2781 or return { 'error' => "unknown custnum $custnum" };
2783 my @cust_pkg = sort { $a->bill <=> $b->bill }
2784 grep { $_->part_pkg->freq ne '0' }
2785 $cust_main->ncancelled_pkgs;
2787 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2789 my $total = $cust_main->balance;
2792 my $bill = $_->bill;
2793 $total += $_->part_pkg->base_recur($_, \$bill);
2794 my $renew_date = $_->part_pkg->add_freq($_->bill);
2796 'pkgnum' => $_->pkgnum,
2797 'amount' => sprintf('%.2f', $total),
2798 'bill_date' => $_->bill,
2799 'bill_date_pretty' => time2str('%x', $_->bill),
2800 'renew_date' => $renew_date,
2801 'renew_date_pretty' => time2str('%x', $renew_date),
2802 'expire_date' => $_->expire,
2803 'expire_date_pretty' => time2str('%x', $_->expire),
2808 return { 'dates' => \@array };
2812 sub payment_info_renew_info {
2814 my $renew_info = renew_info($p);
2815 my $payment_info = payment_info($p);
2816 return { %$renew_info,
2824 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2825 return { 'error' => $session } if $context eq 'error';
2827 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2828 or return { 'error' => "unknown custnum $custnum" };
2830 my $date = $p->{'date'};
2834 #freeside-daily -n -d $date fs_daily $custnum
2835 $cust_main->bill_and_collect( 'time' => $date,
2836 'invoice_time' => $now,
2837 'actual_time' => $now,
2838 'check_freq' => '1d',
2841 return { 'error' => '' };
2847 my $session = _cache->get($p->{'session_id'})
2848 or return { 'error' => "Can't resume session" }; #better error message
2850 my $custnum = $session->{'custnum'};
2852 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2853 or return { 'error' => "unknown custnum $custnum" };
2855 my $conf = new FS::Conf;
2857 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2858 or return { 'error' => 'Permission denied' };
2860 my $pkgnum = $p->{'pkgnum'};
2862 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2863 'pkgnum' => $pkgnum, } )
2864 or return { 'error' => "unknown pkgnum $pkgnum" };
2866 my $error = $cust_pkg->suspend(reason => $reasonnum);
2867 return { 'error' => $error };
2873 my $session = _cache->get($p->{'session_id'})
2874 or return { 'error' => "Can't resume session" }; #better error message
2876 my $custnum = $session->{'custnum'};
2877 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2878 or return { 'error' => "unknown custnum $custnum" };
2880 my $pkgnum = $p->{'pkgnum'};
2881 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2882 'pkgnum' => $pkgnum, } )
2883 or return { 'error' => "unknown pkgnum $pkgnum" };
2885 my $error = $cust_pkg->cancel( 'quiet' => 1,
2886 'date' => $p->{'date'},
2888 return { 'error' => $error };
2891 sub provision_phone {
2894 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2896 #editing an existing phone number
2897 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2898 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2899 return { 'error' => $session } if $context eq 'error';
2901 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2902 return { 'error' => 'service not found' } unless $svc_phone;
2903 return { 'error' => 'invalid svcnum' }
2904 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2906 $svc_phone->email($p->{'email'})
2907 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2908 $svc_phone->forwarddst($p->{'forwarddst'})
2909 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2910 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2911 return { 'error' => $svc_phone->replace };
2915 unless ( $p->{'lnp'} ) {
2916 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2917 $p->{'lnp_status'} = "portingin";
2918 return _provision( 'FS::svc_phone',
2919 [qw(lnp_desired_due_date lnp_other_provider
2920 lnp_other_provider_account phonenum countrycode lnp_status)],
2921 [qw(phonenum countrycode)],
2927 # single DID order (the usual case)
2928 unless (scalar(@bulkdid)) {
2929 return _provision( 'FS::svc_phone',
2930 [qw(phonenum countrycode)],
2931 [qw(phonenum countrycode)],
2937 # bulk DID order case
2939 foreach my $did ( @bulkdid ) {
2940 $did =~ s/[^0-9]//g;
2941 $error = _provision( 'FS::svc_phone',
2942 [qw(phonenum countrycode)],
2943 [qw(phonenum countrycode)],
2945 'pkgnum' => $p->{'pkgnum'},
2946 'svcpart' => $p->{'svcpart'},
2948 'countrycode' => $p->{'countrycode'},
2949 'session_id' => $p->{'session_id'},
2952 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2954 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2959 warn "provision_pbx called\n"
2962 warn "provision_pbx calling _provision\n"
2964 _provision( 'FS::svc_pbx',
2965 [qw(id title max_extensions max_simultaneous ip_addr)],
2966 [qw(id title max_extensions max_simultaneous ip_addr)],
2972 sub provision_acct {
2974 warn "provision_acct called\n"
2977 return { 'error' => gettext('passwords_dont_match') }
2978 if $p->{'_password'} ne $p->{'_password2'};
2979 return { 'error' => gettext('empty_password') }
2980 unless length($p->{'_password'});
2982 if ($p->{'domsvc'}) {
2983 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2984 qw ( svcpart pkgnum ) );
2985 return { 'error' => gettext('invalid_domain') }
2986 unless ($domains{$p->{'domsvc'}});
2989 warn "provision_acct calling _provision\n"
2991 _provision( 'FS::svc_acct',
2992 [qw(username _password domsvc)],
2993 [qw(username _password domsvc)],
2999 sub provision_external {
3001 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
3002 _provision( 'FS::svc_external',
3010 sub provision_forward {
3012 _provision( 'FS::svc_forward',
3013 ['srcsvc','src','dstsvc','dst'],
3020 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
3021 warn "_provision called for $class\n"
3024 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3025 return { 'error' => $session } if $context eq 'error';
3027 my $search = { 'custnum' => $custnum };
3028 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3029 my $cust_main = qsearchs('cust_main', $search )
3030 or return { 'error' => "unknown custnum $custnum" };
3032 my $pkgnum = $p->{'pkgnum'};
3034 warn "searching for custnum $custnum pkgnum $pkgnum\n"
3036 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3037 'pkgnum' => $pkgnum,
3039 or return { 'error' => "unknown pkgnum $pkgnum" };
3041 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3043 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3044 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3046 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3047 if $class ne 'FS::'. $part_svc->svcdb;
3049 warn "creating $class record\n"
3051 my $svc_x = $class->new( {
3052 'pkgnum' => $p->{'pkgnum'},
3053 'svcpart' => $p->{'svcpart'},
3054 map { $_ => $p->{$_} } @$fields
3057 my %insert_args = ();
3058 #i shouldn't be a special case here (pass an option or something)
3059 if ( $class eq 'FS::svc_phone'
3060 && grep length($p->{$_}), @location_editable_fields
3063 $insert_args{'cust_location'} = new FS::cust_location {
3064 map { $_ => $p->{$_} } @location_editable_fields
3068 warn "inserting $class record\n"
3070 my $error = $svc_x->insert(%insert_args);
3073 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3075 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3078 my $return = { 'svc' => $part_svc->svc,
3080 map { $_ => $svc_x->get($_) } @$return_fields
3082 warn "_provision returning ". Dumper($return). "\n"
3091 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3092 return { 'error' => $session } if $context eq 'error';
3094 my $search = { 'custnum' => $custnum };
3095 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3096 my $cust_main = qsearchs('cust_main', $search )
3097 or return { 'error' => "unknown custnum $custnum" };
3099 my $pkgnum = $p->{'pkgnum'};
3101 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3102 'pkgnum' => $pkgnum,
3104 or return { 'error' => "unknown pkgnum $pkgnum" };
3106 my $svcpart = $p->{'svcpart'};
3108 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3109 'svcpart' => $svcpart, } )
3110 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3111 my $part_svc = $pkg_svc->part_svc;
3113 my $conf = new FS::Conf;
3116 'svc' => $part_svc->svc,
3117 'svcdb' => $part_svc->svcdb,
3118 'pkgnum' => $pkgnum,
3119 'svcpart' => $svcpart,
3120 'custnum' => $custnum,
3122 'security_phrase' => 0, #XXX !
3123 'svc_acct_pop' => [], #XXX !
3125 'init_popstate' => '',
3130 small_custview( $cust_main, $conf->config('countrydefault') ),
3134 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3135 && $ret->{'svcdb'} eq 'svc_phone') {
3136 $ret->{'svcnum'} = $p->{'svcnum'};
3137 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3138 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3139 $ret->{'email'} = $svc_phone->email;
3140 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3144 if ($ret->{'svcdb'} eq 'svc_forward') {
3145 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3151 sub unprovision_svc {
3154 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3155 return { 'error' => $session } if $context eq 'error';
3157 my $search = { 'custnum' => $custnum };
3158 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3159 my $cust_main = qsearchs('cust_main', $search )
3160 or return { 'error' => "unknown custnum $custnum" };
3162 my $svcnum = $p->{'svcnum'};
3164 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3165 or return { 'error' => "unknown svcnum $svcnum" };
3167 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3168 unless $cust_svc->cust_pkg->custnum == $custnum;
3170 my $conf = new FS::Conf;
3172 return { 'svc' => $cust_svc->part_svc->svc,
3173 'error' => $cust_svc->cancel,
3175 small_custview( $cust_main, $conf->config('countrydefault') ),
3180 sub myaccount_passwd {
3182 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3183 return { 'error' => $session } if $context eq 'error';
3185 return { 'error' => "New passwords don't match." }
3186 if $p->{'new_password'} ne $p->{'new_password2'};
3188 return { 'error' => 'Enter new password' }
3189 unless length($p->{'new_password'});
3191 #my $search = { 'custnum' => $custnum };
3192 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3193 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3194 my $search = " AND custnum = $1";
3195 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3197 my $svc_acct = qsearchs( {
3198 'table' => 'svc_acct',
3199 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3200 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3201 'LEFT JOIN cust_main USING ( custnum ) ',
3202 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3203 'extra_sql' => $search, #important
3205 or return { 'error' => "Service not found" };
3209 my $conf = new FS::Conf;
3211 return { 'error' => 'Incorrect current password.' }
3212 if ( exists($p->{'old_password'})
3213 || $conf->exists('selfservice-password_change_oldpass')
3215 && ! $svc_acct->check_password($p->{'old_password'});
3217 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3218 || $svc_acct->set_password($p->{'new_password'})
3219 || $svc_acct->replace();
3221 #regular pw change in self-service should change contact pw too, otherwise its
3222 #way too confusing. hell its confusing they're separate at all, but alas.
3223 #need to support the "ISP provides email that's used as a contact email" case
3225 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3226 if ( $contact && $contact->custnum == $custnum ) {
3227 #svc_acct was successful but this one returns an error? "shouldn't happen"
3228 #don't recheck is_password_allowed here; if the svc_acct password was
3229 #legal, that's good enough
3230 $error ||= $contact->change_password($p->{'new_password'});
3233 my($label, $value) = $svc_acct->cust_svc->label;
3235 return { 'error' => $error,
3245 my $info = skin_info($p);
3247 my $conf = new FS::Conf;
3248 my $verification = $conf->config('selfservice-password_reset_verification')
3249 or return { %$info, 'error' => 'Password resets disabled' };
3254 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3256 $contact = FS::contact->by_selfservice_email($p->{'email'});
3258 $cust_main = $contact->cust_main if $contact;
3260 #also look for an svc_acct, otherwise it would be super confusing
3262 my($username, $domain) = split('@', $p->{'email'});
3263 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3264 if ( $svc_domain ) {
3265 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3266 'domsvc' => $svc_domain->svcnum }
3269 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3270 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3272 #precaution: don't change svc_acct password not part of the same
3273 # customer as contact
3274 $svc_acct = '' if ! $cust_pkg
3275 || $cust_pkg->custnum != $cust_main->custnum;
3280 return { %$info, 'error' => 'Email address not found' }
3281 unless $contact || $svc_acct;
3283 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3285 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3286 or return { %$info, 'error' => 'Account not found' };
3288 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3289 'domsvc' => $svc_domain->svcnum }
3291 or return { %$info, 'error' => 'Account not found' };
3293 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3294 or return { %$info, 'error' => 'Account not found' };
3296 $cust_main = $cust_pkg->cust_main;
3301 'email' => sub { 1; },
3303 my( $p, $cust_main ) = @_;
3304 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3305 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3308 my( $p, $cust_main ) = @_;
3309 my $cust_pay = qsearchs({
3310 'table' => 'cust_pay',
3311 'hashref' => { 'custnum' => $cust_main->custnum },
3312 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3316 $p->{'amount'} == $cust_pay->paid;
3319 my( $p, $cust_main ) = @_;
3320 $p->{'zip'} eq $cust_main->zip
3321 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3325 foreach my $verify ( split(',', $verification) ) {
3327 &{ $verify{$verify} }( $p, $cust_main )
3328 or return { %$info, 'error' => 'Account not found' };
3332 #okay, we're verified
3336 my $error = $contact->send_reset_email(
3337 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3341 return { %$info, 'error' => $error }; #????
3344 } elsif ( $svc_acct ) {
3346 #create a unique session
3348 my $reset_session = {
3349 'svcnum' => $svc_acct->svcnum,
3350 'agentnum' => $svc_acct->cust_main->agentnum,
3353 my $timeout = '1 hour'; #?
3355 my $reset_session_id;
3357 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3358 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3361 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3365 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3366 $cust_main->agentnum);
3367 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3368 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3370 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3371 my $error = $msg_template->send( 'cust_main' => $cust_main,
3372 'object' => $svc_acct,
3373 'substitutions' => {
3374 'session_id' => $reset_session_id,
3378 return { %$info, 'error' => $error }; #????
3383 return { %$info, 'error' => '' };
3386 sub check_reset_passwd {
3389 my $conf = new FS::Conf;
3390 my $verification = $conf->config('selfservice-password_reset_verification')
3391 or return { 'error' => 'Password resets disabled' };
3393 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3394 or return { 'error' => "Can't resume session" }; #better error message
3396 if ( $reset_session->{'svcnum'} ) {
3398 my $svcnum = $reset_session->{'svcnum'};
3400 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3401 or return { 'error' => "Service not found" };
3403 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3404 my $info = skin_info($p);
3408 'session_id' => $p->{'session_id'},
3409 'username' => $svc_acct->username,
3412 } elsif ( $reset_session->{'contactnum'} ) {
3414 my $contactnum = $reset_session->{'contactnum'};
3416 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3417 or return { 'error' => "Contact not found" };
3419 my @contact_email = $contact->contact_email;
3420 return { 'error' => 'No contact email' } unless @contact_email;
3422 $p->{'agentnum'} = $contact->cust_main->agentnum;
3423 my $info = skin_info($p);
3427 'session_id' => $p->{'session_id'},
3428 'email' => $contact_email[0]->email, #the first?
3433 return { 'error' => 'No svcnum or contactnum in session' }; #??
3439 sub process_reset_passwd {
3442 my $conf = new FS::Conf;
3443 my $verification = $conf->config('selfservice-password_reset_verification')
3444 or return { 'error' => 'Password resets disabled' };
3446 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3447 or return { 'error' => "Can't resume session" }; #better error message
3452 if ( $reset_session->{'svcnum'} ) {
3454 my $svcnum = $reset_session->{'svcnum'};
3456 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3457 or return { 'error' => "Service not found" };
3459 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3460 $info ||= skin_info($p);
3465 if ( $reset_session->{'contactnum'} ) {
3467 my $contactnum = $reset_session->{'contactnum'};
3469 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3470 or return { 'error' => "Contact not found" };
3472 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3473 $info ||= skin_info($p);
3477 return { %$info, 'error' => "New passwords don't match." }
3478 if $p->{'new_password'} ne $p->{'new_password2'};
3480 return { %$info, 'error' => 'Enter new password' }
3481 unless length($p->{'new_password'});
3485 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3486 || $svc_acct->set_password($p->{'new_password'})
3487 || $svc_acct->replace();
3489 return { %$info, 'error' => $error } if $error;
3491 #my($label, $value) = $svc_acct->cust_svc->label;
3492 #return { 'error' => $error,
3493 # #'label' => $label,
3494 # #'value' => $value,
3501 my $error = $contact->is_password_allowed($p->{'new_password'})
3502 || $contact->change_password($p->{'new_password'});
3504 return { %$info, 'error' => $error }; # if $error;
3508 #password changed ,so remove session, don't want it reused
3509 _cache->remove($p->{'session_id'});
3511 return { %$info, 'error' => '' };
3515 sub validate_passwd {
3519 %result = ( 'fieldid' => $p->{'fieldid'} )
3520 if $p->{'fieldid'} =~ /^\w+$/;
3522 return { %result, 'password_invalid' => 'Enter new password' }
3523 unless length($p->{'check_password'});
3526 if ($p->{'svcnum'}) {
3527 # false laziness with myaccount_passwd
3528 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3529 return { %result, 'error' => $session } if $context eq 'error';
3531 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3532 my $search = " AND custnum = $1";
3533 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3535 $svc_acct = qsearchs( {
3536 'table' => 'svc_acct',
3537 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3538 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3539 'LEFT JOIN cust_main USING ( custnum ) ',
3540 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3541 'extra_sql' => $search, #important
3543 or return { %result, 'error' => "Service not found" };
3544 # end false laziness
3547 unless ($svc_acct) {
3548 my $conf = new FS::Conf;
3549 my $agentnum = $p->{'agentnum'};
3550 return { %result, 'password_valid' => 1 }
3551 if $conf->config_bool('password-insecure', $p->{'agentnum'});
3554 $svc_acct ||= new FS::svc_acct {};
3556 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3557 return { %result, 'password_invalid' => $error } if $error;
3558 return { %result, 'password_valid' => 1 };
3563 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3564 return { 'error' => $session } if $context eq 'error';
3567 if ( $session->{'pkgnum'} ) {
3569 #tickets for specific service with pkg-balances on
3570 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3571 'pkgnum' => $session->{'pkgnum'} })
3572 or return { 'error' => 'unknown package' };
3573 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3574 push @tickets, $cust_svc->tickets( $p->{status} );
3579 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3580 or return { 'error' => "unknown custnum $custnum" };
3582 @tickets = $cust_main->tickets( $p->{status} );
3585 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3586 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3587 my $conf = new FS::Conf;
3588 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3592 ($a->{'_selfservice_priority'} eq '') <=>
3593 ($b->{'_selfservice_priority'} eq '')
3596 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3602 +{ tickets => \@tickets };
3609 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3610 return { 'error' => $session } if $context eq 'error';
3612 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3613 FS::TicketSystem->init();
3615 my $conf = new FS::Conf;
3616 my $queue = $p->{'queue'}
3617 || $conf->config('ticket_system-selfservice_queueid')
3618 || $conf->config('ticket_system-default_queueid');
3620 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3621 my $err_or_ticket = FS::TicketSystem->create_ticket(
3622 '', #create RT session based on FS CurrentUser (fs_selfservice)
3624 'custnum' => $custnum,
3625 'svcnum' => $session->{'svcnum'},
3626 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3629 if ( ref($err_or_ticket) ) {
3630 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3632 return { 'error' => '',
3633 'ticket_id' => $err_or_ticket->id,
3636 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3638 return { 'error' => $err_or_ticket };
3646 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3647 return { 'error' => $session } if $context eq 'error';
3649 return { error => 'requested format not implemented' }
3650 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3652 my $conf = new FS::Conf;
3653 my $age_threshold = 0;
3654 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3655 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3657 my $search = { 'custnum' => $custnum };
3658 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3659 my $cust_main = qsearchs('cust_main', $search )
3660 or return { 'error' => "unknown custnum $custnum" };
3662 # does it make more sense to just run one sql query for this instead of all the
3663 # insanity below? would increase performance greately for large data sets?
3665 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3666 my @part_svc = $cust_pkg->part_svc;
3667 foreach my $part_svc ( @part_svc ) {
3668 if($part_svc->svcdb eq 'svc_phone'){
3669 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3670 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3671 push @svc_phone, $cust_pkg_svc->svc_x
3672 if $cust_pkg_svc->date_inserted >= $age_threshold;
3680 my($xls_r,$xls_c) = (0,0);
3683 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3684 if($p->{'format'} eq 'csv') {
3685 $csv = new Text::CSV_XS { 'always_quote' => 1,
3688 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3689 $content .= $csv->string;
3691 elsif($p->{'format'} eq 'xls') {
3692 my $XLS1 = new IO::Scalar \$content;
3693 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3694 or return { 'error' => "Error opening .xls file: $!" };
3695 $xls = $xls_workbook->add_worksheet('DIDs');
3696 foreach ( @fields ) {
3697 $xls->write(0,$xls_c++,$_);
3702 foreach my $svc_phone ( @svc_phone ) {
3703 my @cols = map { $svc_phone->$_ } @fields;
3704 if($p->{'format'} eq 'csv') {
3705 return { 'error' => 'Unable to create CSV' }
3706 unless $csv->combine(@cols);
3707 $content .= $csv->string;
3709 elsif($p->{'format'} eq 'xls') {
3712 $xls->write($xls_r,$xls_c++,$_);
3718 $xls_workbook->close() if $p->{'format'} eq 'xls';
3720 { content => $content, format => $p->{'format'}, };
3725 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3726 return { 'error' => $session } if $context eq 'error';
3728 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3729 # FS::TicketSystem->init();
3730 # return { 'error' => 'get_ticket configuration error' }
3731 # if $FS::TicketSystem::system ne 'RT_Internal';
3733 # check existence and ownership as part of this
3734 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3735 my $rt_session = FS::TicketSystem->session('');
3736 my $Ticket = FS::TicketSystem->get_ticket_object(
3738 ticket_id => $p->{'ticket_id'},
3741 return { 'error' => 'ticket not found' } if !$Ticket;
3743 if ( length( $p->{'subject'} || '' ) ) {
3745 if ( $p->{'subject'} ne $Ticket->Subject ) {
3746 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3747 return { 'error' => "unable to set subject: $msg" } if !$val;
3751 if(length($p->{'reply'})) {
3752 my @err_or_res = FS::TicketSystem->correspond_ticket(
3754 'ticket_id' => $p->{'ticket_id'},
3755 'content' => $p->{'reply'},
3758 return { 'error' => 'unable to reply to ticket' }
3759 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3762 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3763 my $err_or_ticket = FS::TicketSystem->get_ticket(
3765 'ticket_id' => $p->{'ticket_id'},
3768 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3769 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3771 return { 'error' => $err_or_ticket };
3774 my @custs = @{$err_or_ticket->{'custs'}};
3775 my @txns = @{$err_or_ticket->{'txns'}};
3778 # superseded by check in get_ticket_object
3779 #return { 'error' => 'invalid ticket requested' }
3780 #unless grep($_ eq $custnum, @custs);
3782 foreach my $txn ( @txns ) {
3783 push @filtered_txns, $txn
3784 if ($txn->{'type'} eq 'EmailRecord'
3785 || $txn->{'type'} eq 'Correspond'
3786 || $txn->{'type'} eq 'Create');
3789 warn "$me get_ticket: successful: \n"
3791 return { 'error' => '',
3792 'transactions' => \@filtered_txns,
3793 'ticket_fields' => $err_or_ticket->{'fields'},
3794 'ticket_id' => $p->{'ticket_id'},
3798 sub adjust_ticket_priority {
3800 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3801 return { 'error' => $session } if $context eq 'error';
3803 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3804 # FS::TicketSystem->init;
3805 my $ss_priority = FS::TicketSystem->selfservice_priority;
3807 return { 'error' => 'adjust_ticket_priority configuration error' }
3808 if $FS::TicketSystem::system ne 'RT_Internal'
3811 my $values = $p->{'values'}; #hashref, id => priority value
3814 foreach my $id (keys %$values) {
3815 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3816 my $Ticket = FS::TicketSystem->get_ticket_object('',
3818 'custnum' => $custnum,
3821 $ticket_error{$id} = 'ticket not found';
3825 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3826 # We're not going to implement it for RT_External.
3827 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3828 my $new_value = $values->{$id};
3829 next if $old_value eq $new_value;
3831 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3833 # AddCustomFieldValue works fine (replacing any existing value) if it's
3834 # a single-valued custom field, which it should be. If it's not, you're
3835 # doing something wrong.
3837 if ( length($new_value) ) {
3838 ($val, $msg) = $Ticket->AddCustomFieldValue(
3839 Field => $ss_priority,
3840 Value => $new_value,
3844 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3845 Field => $ss_priority,
3846 Value => $old_value,
3850 $ticket_error{$id} = $msg if !$val;
3851 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3853 return { 'error' => '',
3854 'ticket_error' => \%ticket_error,
3855 %{ customer_info($p) } # send updated customer info back
3861 sub _custoragent_session_custnum {
3864 my($context, $session, $custnum);
3865 if ( $p->{'session_id'} ) {
3867 $context = 'customer';
3868 $session = _cache->get($p->{'session_id'})
3869 or return ( 'error' => "Can't resume session" ); #better error message
3870 $custnum = $session->{'custnum'};
3872 } elsif ( $p->{'agent_session_id'} ) {
3875 my $agent_cache = new FS::ClientAPI_SessionCache( {
3876 'namespace' => 'FS::ClientAPI::Agent',
3878 $session = $agent_cache->get($p->{'agent_session_id'})
3879 or return ( 'error' => "Can't resume session" ); #better error message
3880 $custnum = $p->{'custnum'};
3884 return ( 'error' => "Can't resume session" ); #better error message
3887 ($context, $session, $custnum);