1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
39 use FS::legacy_cust_bill;
40 use FS::cust_main_county;
43 use FS::acct_rt_transaction;
47 $me = '[FS::ClientAPI::MyAccount]';
49 use vars qw( @cust_main_editable_fields );
50 @cust_main_editable_fields = qw(
51 first last company address1 address2 city
52 county state zip country
53 daytime night fax mobile
54 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
55 ship_state ship_zip ship_country
56 ship_daytime ship_night ship_fax ship_mobile
58 payby payinfo payname paystart_month paystart_year payissue payip
59 ss paytype paystate stateid stateid_state
62 BEGIN { #preload to reduce time customer_info takes
63 if ( $FS::TicketSystem::system ) {
64 warn "$me: initializing ticket system\n" if $DEBUG;
65 FS::TicketSystem->init();
70 $cache ||= new FS::ClientAPI_SessionCache( {
71 'namespace' => 'FS::ClientAPI::MyAccount',
78 my($context, $session, $custnum) = _custoragent_session_custnum($p);
79 #return { 'error' => $session } if $context eq 'error';
82 if ( $context eq 'customer' ) {
84 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
87 $sth->execute($custnum) or die $sth->errstr;
89 $agentnum = $sth->fetchrow_arrayref->[0]
90 or die "no agentnum for custnum $custnum";
92 #} elsif ( $context eq 'agent' ) {
93 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
97 my $conf = new FS::Conf;
99 #false laziness w/Signup.pm
101 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
103 if ( $skin_info_cache_agent ) {
105 warn "$me loading cached skin info for agentnum $agentnum\n"
110 warn "$me populating skin info cache for agentnum $agentnum\n"
113 $skin_info_cache_agent = {
114 'agentnum' => $agentnum,
115 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
116 qw( company_name date_format ) ),
117 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
118 qw( body_bgcolor box_bgcolor
119 text_color link_color vlink_color hlink_color alink_color
120 font title_color title_align title_size menu_bgcolor menu_fontsize
123 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
124 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
126 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
127 qw( title_left_image title_right_image
128 menu_top_image menu_body_image menu_bottom_image
131 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
132 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
133 qw( head body_header body_footer company_address ) ),
136 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
140 #{ %$skin_info_cache_agent };
141 $skin_info_cache_agent;
148 my $conf = new FS::Conf;
152 'phone_login' => $conf->exists('selfservice_server-phone_login'),
153 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
160 #false laziness w/FS::ClientAPI::passwd::passwd
164 my $conf = new FS::Conf;
167 if ( $p->{'domain'} eq 'svc_phone'
168 && $conf->exists('selfservice_server-phone_login') ) {
170 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
171 return { error => 'Number not found.' } unless $svc_phone;
174 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
175 #return { error => 'Only primary user may log in.' }
176 # if $conf->exists('selfservice_server-primary_only')
177 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
179 return { error => 'Incorrect PIN.' }
180 unless $svc_phone->check_pin($p->{'password'});
186 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
187 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
189 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
190 'domsvc' => $svc_domain->svcnum, }
192 return { error => 'User not found.' } unless $svc_acct;
194 if($conf->exists('selfservice_server-login_svcpart')) {
195 my @svcpart = $conf->config('selfservice_server-login_svcpart');
196 my $svcpart = $svc_acct->cust_svc->svcpart;
197 return { error => 'Invalid user.' }
198 unless grep($_ eq $svcpart, @svcpart);
201 return { error => 'Incorrect password.' }
202 unless $svc_acct->check_password($p->{'password'});
209 'svcnum' => $svc_x->svcnum,
212 my $cust_svc = $svc_x->cust_svc;
213 my $cust_pkg = $cust_svc->cust_pkg;
215 my $cust_main = $cust_pkg->cust_main;
216 $session->{'custnum'} = $cust_main->custnum;
217 if ( $conf->exists('pkg-balances') ) {
218 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
219 $cust_main->ncancelled_pkgs;
220 $session->{'pkgnum'} = $cust_pkg->pkgnum
221 if scalar(@cust_pkg) > 1;
225 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
226 #return { error => 'Only primary user may log in.' }
227 # if $conf->exists('selfservice_server-primary_only')
228 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
229 my $part_pkg = $cust_pkg->part_pkg;
230 return { error => 'Only primary user may log in.' }
231 if $conf->exists('selfservice_server-primary_only')
232 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
236 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
237 } until ( ! defined _cache->get($session_id) ); #just in case
239 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
240 _cache->set( $session_id, $session, $timeout );
242 return { 'error' => '',
243 'session_id' => $session_id,
249 if ( $p->{'session_id'} ) {
250 _cache->remove($p->{'session_id'});
251 return { %{ skin_info($p) }, 'error' => '' };
253 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
260 my($context, $session, $custnum) = _custoragent_session_custnum($p);
261 return { 'error' => $session } if $context eq 'error';
263 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
264 or return { 'error' => "Service not found" };
266 $session->{'svcnum'} = $svc_acct->svcnum;
268 my $conf = new FS::Conf;
269 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
270 _cache->set( $p->{'session_id'}, $session, $timeout );
272 return { 'error' => '' };
276 sub payment_gateway {
278 # takes a cust_main and a cust_payby entry, returns the payment_gateway
279 my $conf = new FS::Conf;
280 my $cust_main = shift;
281 my $cust_payby = shift;
282 my $gatewaynum = $conf->config('selfservice-payment_gateway');
284 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
285 die "configured gatewaynum $gatewaynum not found!" if !$pg;
289 return '' if ! FS::payby->realtime($cust_payby);
290 my $pg = $cust_main->agent->payment_gateway(
291 'method' => FS::payby->payby2bop($cust_payby),
301 my $conf = new FS::Conf;
303 my $info = skin_info($p);
305 use vars qw( $cust_paybys ); #cache for performance
306 unless ( $cust_paybys ) {
308 my %cust_paybys = map { $_ => 1 }
309 map { FS::payby->payby2payment($_) }
310 $conf->config('signup_server-payby');
312 $cust_paybys = [ keys %cust_paybys ];
315 $info->{'cust_paybys'} = $cust_paybys;
317 my($context, $session, $custnum) = _custoragent_session_custnum($p);
318 return { 'error' => $session } if $context eq 'error';
320 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
321 or return { 'error' => "unknown custnum $custnum" };
323 $info->{'hide_payment_fields'} = [
325 my $pg = payment_gateway($cust_main, $_);
326 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
327 } @{ $info->{cust_paybys} }
330 $info->{'self_suspend_reason'} =
331 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
333 $info->{'edit_ticket_subject'} =
334 $conf->exists('ticket_system-selfservice_edit_subject') &&
335 $cust_main->edit_subject;
338 'custnum' => $custnum,
339 'access_pkgnum' => $session->{'pkgnum'},
340 'access_svcnum' => $session->{'svcnum'},
347 my($context, $session, $custnum) = _custoragent_session_custnum($p);
348 return { 'error' => $session } if $context eq 'error';
352 my $conf = new FS::Conf;
353 if ($conf->exists('cust_main-require_address2')) {
354 $return{'require_address2'} = '1';
356 $return{'require_address2'} = '';
359 if ( $FS::TicketSystem::system ) {
360 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
361 FS::TicketSystem->init();
364 if ( $custnum ) { #customer record
366 my $search = { 'custnum' => $custnum };
367 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
368 my $cust_main = qsearchs('cust_main', $search )
369 or return { 'error' => "unknown custnum $custnum" };
371 if ( $session->{'pkgnum'} ) {
372 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
374 $return{balance} = $cust_main->balance;
377 my @tickets = $cust_main->tickets;
378 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
379 if ( FS::TicketSystem->selfservice_priority ) {
380 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
384 ($a->{'_selfservice_priority'} eq '') <=>
385 ($b->{'_selfservice_priority'} eq '')
388 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
394 $return{tickets} = \@tickets;
397 unless ( $session->{'pkgnum'} ) {
400 invnum => $_->invnum,
401 date => time2str("%b %o, %Y", $_->_date),
404 } $cust_main->open_cust_bill;
405 $return{open_invoices} = \@open;
408 $return{small_custview} =
409 small_custview( $cust_main,
410 scalar($conf->config('countrydefault')),
411 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
414 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
415 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
417 for (@cust_main_editable_fields) {
418 $return{$_} = $cust_main->get($_);
421 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
422 $return{payinfo} = $cust_main->paymask;
423 @return{'month', 'year'} = $cust_main->paydate_monthyear;
426 $return{'invoicing_list'} =
427 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
428 $return{'postal_invoicing'} =
429 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
431 if (scalar($conf->config('support_packages'))) {
432 my @support_services = ();
433 foreach ($cust_main->support_services) {
434 my $seconds = $_->svc_x->seconds;
435 my $time_remaining = (($seconds < 0) ? '-' : '' ).
436 int(abs($seconds)/3600)."h".
437 sprintf("%02d",(abs($seconds)%3600)/60)."m";
438 my $cust_pkg = $_->cust_pkg;
441 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
442 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
443 push @support_services, { svcnum => $_->svcnum,
444 time => $time_remaining,
449 $return{support_services} = \@support_services;
452 if ( $conf->config('prepayment_discounts-credit_type') ) {
454 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
457 if ( $session->{'svcnum'} ) {
458 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
459 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
460 $return{'svcnum'} = $session->{'svcnum'};
463 } elsif ( $session->{'svcnum'} ) { #no customer record
465 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
466 or die "unknown svcnum";
467 $return{name} = $svc_acct->email;
471 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
475 return { 'error' => '',
476 'custnum' => $custnum,
482 sub customer_info_short {
485 my($context, $session, $custnum) = _custoragent_session_custnum($p);
486 return { 'error' => $session } if $context eq 'error';
490 my $conf = new FS::Conf;
492 if ( $custnum ) { #customer record
494 my $search = { 'custnum' => $custnum };
495 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
496 my $cust_main = qsearchs('cust_main', $search )
497 or return { 'error' => "unknown custnum $custnum" };
499 $return{small_custview} =
500 small_custview( $cust_main,
501 scalar($conf->config('countrydefault')),
505 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
506 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
508 $return{payby} = $cust_main->payby;
510 #none of these are terribly expensive if we want 'em...
511 for (@cust_main_editable_fields) {
512 $return{$_} = $cust_main->get($_);
515 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
516 $return{payinfo} = $cust_main->paymask;
517 @return{'month', 'year'} = $cust_main->paydate_monthyear;
520 $return{'invoicing_list'} =
521 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
522 #$return{'postal_invoicing'} =
523 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
525 if ( $session->{'svcnum'} ) {
526 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
527 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
528 $return{'svcnum'} = $session->{'svcnum'};
531 } elsif ( $session->{'svcnum'} ) { #no customer record
533 #uuh, not supproted yet... die?
534 return { 'error' => 'customer_info_short not yet supported as agent' };
538 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
542 return { 'error' => '',
543 'custnum' => $custnum,
550 my $session = _cache->get($p->{'session_id'})
551 or return { 'error' => "Can't resume session" }; #better error message
553 my $custnum = $session->{'custnum'}
554 or return { 'error' => "no customer record" };
556 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
557 or return { 'error' => "unknown custnum $custnum" };
559 my $new = new FS::cust_main { $cust_main->hash };
560 $new->set( $_ => $p->{$_} )
561 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
564 if (exists($p->{'payby'})) {
565 $p->{'payby'} =~ /^([A-Z]{4})$/
566 or return { 'error' => "illegal_payby " . $p->{'payby'} };
570 if ( $payby =~ /^(CARD|DCRD)$/ ) {
572 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
574 if ( $new->payinfo eq $cust_main->paymask ) {
575 $new->payinfo($cust_main->payinfo);
577 $new->payinfo($p->{'payinfo'});
580 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
582 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
585 $p->{'payinfo1'} =~ /^([\dx]+)$/
586 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
588 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
589 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
591 $payinfo = $payinfo1. '@'. $payinfo2;
593 $new->payinfo( ($payinfo eq $cust_main->paymask)
594 ? $cust_main->payinfo
598 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
600 } elsif ( $payby =~ /^(BILL)$/ ) {
602 } elsif ( $payby ) { #notyet ready
603 return { 'error' => "unknown payby $payby" };
607 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
608 #false laziness with httemplate/edit/process/cust_main.cgi
609 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
610 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
612 @invoicing_list = $cust_main->invoicing_list;
615 my $error = $new->replace($cust_main, \@invoicing_list);
616 return { 'error' => $error } if $error;
619 return { 'error' => '' };
624 my $session = _cache->get($p->{'session_id'})
625 or return { 'error' => "Can't resume session" }; #better error message
631 my $conf = new FS::Conf;
632 use vars qw($payment_info); #cache for performance
633 unless ( $payment_info ) {
635 my %states = map { $_->state => 1 }
636 qsearch('cust_main_county', {
637 'country' => $conf->config('countrydefault') || 'US'
640 my %cust_paybys = map { $_ => 1 }
641 map { FS::payby->payby2payment($_) }
642 $conf->config('signup_server-payby');
644 my @cust_paybys = keys %cust_paybys;
648 #list all counties/states/countries
649 'cust_main_county' =>
650 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
652 #shortcut for one-country folks
654 [ sort { $a cmp $b } keys %states ],
656 'card_types' => card_types(),
658 'paytypes' => [ @FS::cust_main::paytypes ],
660 'paybys' => [ $conf->config('signup_server-payby') ],
661 'cust_paybys' => \@cust_paybys,
663 'stateid_label' => FS::Msgcat::_gettext('stateid'),
664 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
666 'show_ss' => $conf->exists('show_ss'),
667 'show_stateid' => $conf->exists('show_stateid'),
668 'show_paystate' => $conf->exists('show_bankstate'),
670 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
672 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
681 my %return = %$payment_info;
683 my $custnum = $session->{'custnum'};
685 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
686 or return { 'error' => "unknown custnum $custnum" };
688 $return{'hide_payment_fields'} = [
690 my $pg = payment_gateway($cust_main, $_);
691 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
692 } @{ $return{cust_paybys} }
695 $return{balance} = $cust_main->balance; #XXX pkg-balances?
697 $return{payname} = $cust_main->payname
698 || ( $cust_main->first. ' '. $cust_main->get('last') );
700 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
702 $return{payby} = $cust_main->payby;
703 $return{stateid_state} = $cust_main->stateid_state;
705 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
706 $return{card_type} = cardtype($cust_main->payinfo);
707 $return{payinfo} = $cust_main->paymask;
709 @return{'month', 'year'} = $cust_main->paydate_monthyear;
713 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
714 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
715 $return{payinfo1} = $payinfo1;
716 $return{payinfo2} = $payinfo2;
717 $return{paytype} = $cust_main->paytype;
718 $return{paystate} = $cust_main->paystate;
722 if ( $conf->config('prepayment_discounts-credit_type') ) {
724 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
727 #doubleclick protection
729 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
731 return { 'error' => '',
737 #some false laziness with httemplate/process/payment.cgi - look there for
738 #ACH and CVV support stuff
740 sub validate_payment {
743 my $session = _cache->get($p->{'session_id'})
744 or return { 'error' => "Can't resume session" }; #better error message
746 my $custnum = $session->{'custnum'};
748 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
749 or return { 'error' => "unknown custnum $custnum" };
751 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
752 or return { 'error' => gettext('illegal_amount') };
754 return { error => 'Amount must be greater than 0' } unless $amount > 0;
756 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
757 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
758 my $discount_term = $1;
760 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
761 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
764 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
765 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
768 $p->{'payby'} ||= 'CARD';
769 $p->{'payby'} =~ /^([A-Z]{4})$/
770 or return { 'error' => "illegal_payby " . $p->{'payby'} };
773 #false laziness w/process/payment.cgi
776 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
778 $p->{'payinfo1'} =~ /^([\dx]+)$/
779 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
781 $p->{'payinfo2'} =~ /^([\dx]+)$/
782 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
784 $payinfo = $payinfo1. '@'. $payinfo2;
786 $payinfo = $cust_main->payinfo
787 if $cust_main->paymask eq $payinfo;
789 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
791 $payinfo = $p->{'payinfo'};
793 #more intelligent matching will be needed here if you change
794 #card_masking_method and don't remove existing paymasks
795 $payinfo = $cust_main->payinfo
796 if $cust_main->paymask eq $payinfo;
799 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
800 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
804 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
805 return { 'error' => gettext('unknown_card_type') }
806 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
808 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
809 if ( cardtype($payinfo) eq 'American Express card' ) {
810 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
811 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
814 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
815 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
821 die "unknown payby $payby";
825 'CARD' => [ qw( paystart_month paystart_year payissue payip
826 address1 address2 city state zip country ) ],
827 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
831 $card_type = cardtype($payinfo) if $payby eq 'CARD';
834 'cust_main' => $cust_main, #XXX or just custnum??
837 'payinfo' => $payinfo,
838 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
839 'card_type' => $card_type,
840 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
841 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
842 'payname' => $payname,
843 'paybatch' => $paybatch, #this doesn't actually do anything
845 'payname' => $payname,
846 'discount_term' => $discount_term,
847 'pkgnum' => $session->{'pkgnum'},
848 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
858 my $validate = validate_payment($p);
859 return $validate if $validate->{'error'};
861 my $conf = new FS::Conf;
862 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
863 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
865 +{ map { $_=>$validate->{$_} }
866 qw( card_type paymask payname paydate_pretty amount )
871 sub process_stored_payment {
874 my $session_id = $p->{'session_id'};
876 my $payment_info = _cache->get( "payment_$session_id" )
877 or return { 'error' => "Can't resume session" }; #better error message
879 do_process_payment($payment_info);
883 sub process_payment {
886 my $payment_info = validate_payment($p);
887 return $payment_info if $payment_info->{'error'};
889 do_process_payment($payment_info);
893 sub do_process_payment {
894 my $validate = shift;
896 my $cust_main = $validate->{'cust_main'};
898 my $amount = delete $validate->{'amount'};
901 my $payby = delete $validate->{'payby'};
903 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
906 'paynum_ref' => \$paynum,
909 return { 'error' => $error } if $error;
911 $cust_main->apply_payments;
913 if ( $validate->{'save'} ) {
914 my $new = new FS::cust_main { $cust_main->hash };
915 if ($payby eq 'CARD' || $payby eq 'DCRD') {
916 $new->set( $_ => $validate->{$_} )
917 foreach qw( payname paystart_month paystart_year payissue payip
918 address1 address2 city state zip country );
919 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
920 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
921 $new->set( $_ => $validate->{$_} )
922 foreach qw( payname payip paytype paystate
923 stateid stateid_state );
924 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
926 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
927 $new->set( 'paydate' => $validate->{'paydate'} );
928 my $error = $new->replace($cust_main);
930 #no, this causes customers to process their payments again
931 #return { 'error' => $error };
932 #XXX just warn verosely for now so i can figure out how these happen in
933 # the first place, eventually should redirect them to the "change
934 #address" page but indicate the payment did process??
935 delete($validate->{'payinfo'}); #don't want to log this!
936 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
937 "NEW: ". Dumper($new)."\n".
938 "OLD: ". Dumper($cust_main)."\n".
939 "PACKET: ". Dumper($validate)."\n";
947 my $receipt_html = '';
949 # currently supported for realtime CC only; send receipt data to SS
950 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
953 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
956 <TD ALIGN="right">Payment#</TD>
957 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
961 <TD ALIGN="right">Date</TD>
963 <TD BGCOLOR="#FFFFFF"><B>! .
964 time2str("%a %b %o, %Y %r", $cust_pay->_date)
970 <TD ALIGN="right">Amount</TD>
971 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
976 <TD ALIGN="right">Payment method</TD>
977 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
988 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
992 'amount' => sprintf('%.2f', $cust_pay->paid),
993 'date' => $cust_pay->_date,
994 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
995 'time_pretty' => time2str('%T', $cust_pay->_date),
997 'order_num' => $order,
998 'receipt_html' => $receipt_html,
1005 'receipt_html' => '',
1012 sub realtime_collect {
1015 my $session = _cache->get($p->{'session_id'})
1016 or return { 'error' => "Can't resume session" }; #better error message
1018 my $custnum = $session->{'custnum'};
1020 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1021 or return { 'error' => "unknown custnum $custnum" };
1024 if ( $p->{'amount'} ) {
1025 $amount = $p->{'amount'};
1027 elsif ( $session->{'pkgnum'} ) {
1028 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1031 $amount = $cust_main->balance;
1034 my $error = $cust_main->realtime_collect(
1035 'method' => $p->{'method'},
1036 'amount' => $amount,
1037 'pkgnum' => $session->{'pkgnum'},
1038 'session_id' => $p->{'session_id'},
1042 return { 'error' => $error } unless ref( $error );
1044 return { 'error' => '', amount => $amount, %$error };
1047 sub process_payment_order_pkg {
1050 my $hr = process_payment($p);
1051 return $hr if $hr->{'error'};
1056 sub process_payment_order_renew {
1059 my $hr = process_payment($p);
1060 return $hr if $hr->{'error'};
1065 sub process_prepay {
1069 my $session = _cache->get($p->{'session_id'})
1070 or return { 'error' => "Can't resume session" }; #better error message
1074 my $custnum = $session->{'custnum'};
1076 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1077 or return { 'error' => "unknown custnum $custnum" };
1079 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1080 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1088 return { 'error' => $error } if $error;
1090 return { 'error' => '',
1091 'amount' => $amount,
1092 'seconds' => $seconds,
1093 'duration' => duration_exact($seconds),
1094 'upbytes' => $upbytes,
1095 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1096 'downbytes' => $downbytes,
1097 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1098 'totalbytes'=> $totalbytes,
1099 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1106 my $session = _cache->get($p->{'session_id'})
1107 or return { 'error' => "Can't resume session" }; #better error message
1109 my $custnum = $session->{'custnum'};
1111 my $invnum = $p->{'invnum'};
1113 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1114 'custnum' => $custnum } )
1115 or return { 'error' => "Can't find invnum" };
1119 return { 'error' => '',
1120 'invnum' => $invnum,
1121 'invoice_text' => join('', $cust_bill->print_text ),
1122 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1129 my $session = _cache->get($p->{'session_id'})
1130 or return { 'error' => "Can't resume session" }; #better error message
1132 my $custnum = $session->{'custnum'};
1134 my $invnum = $p->{'invnum'};
1136 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1137 'custnum' => $custnum } )
1138 or return { 'error' => "Can't find invnum" };
1142 return { 'error' => '',
1143 'invnum' => $invnum,
1144 'invoice_pdf' => $cust_bill->print_pdf({
1145 'unsquelch_cdr' => 1,
1146 'locale' => $p->{'locale'},
1152 sub legacy_invoice {
1154 my $session = _cache->get($p->{'session_id'})
1155 or return { 'error' => "Can't resume session" }; #better error message
1157 my $custnum = $session->{'custnum'};
1159 my $legacyinvnum = $p->{'legacyinvnum'};
1162 'legacyinvnum' => $legacyinvnum,
1163 'custnum' => $custnum,
1166 my $legacy_cust_bill =
1167 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1168 || qsearchs('legacy_cust_bill', \%hash )
1169 or return { 'error' => "Can't find legacyinvnum" };
1173 return { 'error' => '',
1174 'legacyinvnum' => $legacyinvnum,
1175 'legacyid' => $legacy_cust_bill->legacyid,
1176 'invoice_html' => $legacy_cust_bill->content_html,
1181 sub legacy_invoice_pdf {
1183 my $session = _cache->get($p->{'session_id'})
1184 or return { 'error' => "Can't resume session" }; #better error message
1186 my $custnum = $session->{'custnum'};
1188 my $legacyinvnum = $p->{'legacyinvnum'};
1190 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1191 'legacyinvnum' => $legacyinvnum,
1192 'custnum' => $custnum,
1193 }) or return { 'error' => "Can't find legacyinvnum" };
1197 return { 'error' => '',
1198 'legacyinvnum' => $legacyinvnum,
1199 'legacyid' => $legacy_cust_bill->legacyid,
1200 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1208 #sessioning for this? how do we get the session id to the backend invoice
1209 # template so it can add it to the link, blah
1212 if ( $p->{'invnum'} ) {
1213 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1214 or return { 'error' => 'unknown invnum' };
1215 $agentnum = $cust_bill->cust_main->agentnum;
1218 my $templatename = $p->{'template'} || $p->{'templatename'};
1220 #false laziness-ish w/view/cust_bill-logo.cgi
1222 my $conf = new FS::Conf;
1223 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1224 $templatename = "_$1";
1229 my $filename = "logo$templatename.png";
1231 return { 'error' => '',
1232 'logo' => $conf->config_binary($filename, $agentnum),
1233 'content_type' => 'image/png', #should allow gif, jpg too
1240 my $session = _cache->get($p->{'session_id'})
1241 or return { 'error' => "Can't resume session" }; #better error message
1243 my $custnum = $session->{'custnum'};
1245 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1246 or return { 'error' => "unknown custnum $custnum" };
1248 my $conf = new FS::Conf;
1250 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1252 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1256 return { 'error' => '',
1257 'balance' => $cust_main->balance,
1260 my $owed = $_->owed;
1262 +{ 'invnum' => $_->invnum,
1263 '_date' => $_->_date,
1264 'date' => time2str("%b %o, %Y", $_->_date),
1265 'date_short' => time2str("%m-%d-%Y", $_->_date),
1266 'previous' => sprintf('%.2f', ($_->previous)[0]),
1267 'charged' => sprintf('%.2f', $_->charged),
1268 'owed' => sprintf('%.2f', $owed),
1269 'balance' => sprintf('%.2f', $balance),
1274 'legacy_invoices' => [
1276 +{ 'legacyinvnum' => $_->legacyinvnum,
1277 'legacyid' => $_->legacyid,
1278 '_date' => $_->_date,
1279 'date' => time2str("%b %o, %Y", $_->_date),
1280 'date_short' => time2str("%m-%d-%Y", $_->_date),
1281 'charged' => sprintf('%.2f', $_->charged),
1282 'has_content' => ( length($_->content_pdf)
1283 || length($_->content_html) ),
1293 my $session = _cache->get($p->{'session_id'})
1294 or return { 'error' => "Can't resume session" }; #better error message
1296 my $custnum = $session->{'custnum'};
1298 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1299 or return { 'error' => "unknown custnum $custnum" };
1301 my @errors = $cust_main->cancel( 'quiet'=>1 );
1303 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1305 return { 'error' => $error };
1312 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1313 return { 'error' => $session } if $context eq 'error';
1315 my $search = { 'custnum' => $custnum };
1316 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1317 my $cust_main = qsearchs('cust_main', $search )
1318 or return { 'error' => "unknown custnum $custnum" };
1320 my $conf = new FS::Conf;
1322 # the duplication below is necessary:
1323 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1324 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1325 # non-backwards-compatible change breaking the software of anyone using the API
1326 # instead of the stock selfservice
1327 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1328 if( $conf->exists('selfservice_server-view-wholesale') ) {
1329 return { 'svcnum' => $session->{'svcnum'},
1330 'custnum' => $custnum,
1331 'cust_pkg' => [ map {
1333 part_pkg => [ map $_->hashref, $_->part_pkg ],
1335 [ map $_->hashref, $_->available_part_svc ],
1337 [ map { my $ref = { $_->hash,
1338 label => [ $_->label ],
1340 $ref->{_password} = $_->svc_x->_password
1341 if $context eq 'agent'
1342 && $conf->exists('agent-showpasswords')
1343 && $_->part_svc->svcdb eq 'svc_acct';
1348 } $cust_main->cust_pkg
1351 small_custview( $cust_main, $conf->config('countrydefault') ),
1352 'wholesale_view' => 1,
1353 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1354 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1355 'lnp' => $conf->exists('svc_phone-lnp'),
1359 { 'svcnum' => $session->{'svcnum'},
1360 'custnum' => $custnum,
1361 'cust_pkg' => [ map {
1362 my $primary_cust_svc = $_->primary_cust_svc;
1365 status => $_->status,
1367 [ map $_->hashref, $_->available_part_svc ],
1369 [ map { my $ref = { $_->hash,
1370 label => [ $_->label ],
1372 $ref->{_password} = $_->svc_x->_password
1373 if $context eq 'agent'
1374 && $conf->exists('agent-showpasswords')
1375 && $_->part_svc->svcdb eq 'svc_acct';
1376 $ref->{svchash} = { $_->svc_x->hash } if
1377 $_->part_svc->svcdb eq 'svc_phone';
1378 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1379 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1385 ? { $primary_cust_svc->hash,
1386 label => [ $primary_cust_svc->label ],
1387 finger => $primary_cust_svc->svc_x->finger, #uuh
1388 $primary_cust_svc->part_svc->hash,
1392 } $cust_main->ncancelled_pkgs
1395 small_custview( $cust_main, $conf->config('countrydefault') ),
1403 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1404 return { 'error' => $session } if $context eq 'error';
1406 my $search = { 'custnum' => $custnum };
1407 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1408 my $cust_main = qsearchs('cust_main', $search )
1409 or return { 'error' => "unknown custnum $custnum" };
1411 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1412 if ( ! $pkgnum && $p->{'svcnum'} ) {
1413 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1414 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1418 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1419 foreach my $cust_pkg ( $p->{'ncancelled'}
1420 ? $cust_main->ncancelled_pkgs
1421 : $cust_main->unsuspended_pkgs ) {
1422 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1423 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1426 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1428 if ( $p->{'svcdb'} ) {
1429 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1431 : ref($p->{'svcdb'}) eq 'ARRAY'
1432 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1433 : { $p->{'svcdb'} => 1 };
1434 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1437 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1440 my $conf = new FS::Conf;
1443 'svcnum' => $session->{'svcnum'},
1444 'custnum' => $custnum,
1445 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1446 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1449 my $svc_x = $_->svc_x;
1450 my($label, $value) = $_->label;
1451 my $part_svc = $_->part_svc;
1452 my $svcdb = $part_svc->svcdb;
1453 my $cust_pkg = $_->cust_pkg;
1454 my $part_pkg = $cust_pkg->part_pkg;
1457 'svcnum' => $_->svcnum,
1461 'pkg_status' => $cust_pkg->status,
1462 'readonly' => ( $part_svc->selfservice_access eq 'readonly' ),
1465 if ( $svcdb eq 'svc_acct' ) {
1468 'username' => $svc_x->username,
1469 'email' => $svc_x->email,
1470 'finger' => $svc_x->finger,
1471 'seconds' => $svc_x->seconds,
1472 'upbytes' => display_bytecount($svc_x->upbytes),
1473 'downbytes' => display_bytecount($svc_x->downbytes),
1474 'totalbytes' => display_bytecount($svc_x->totalbytes),
1476 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1477 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1478 'recharge_upbytes' =>
1479 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1480 'recharge_downbytes' =>
1481 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1482 'recharge_totalbytes' =>
1483 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1487 } elsif ( $svcdb eq 'svc_dsl' ) {
1488 $hash{'phonenum'} = $svc_x->phonenum;
1489 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1490 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1491 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1494 $hash{'name'} = $cust_main->name;
1497 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1511 sub _customer_svc_x {
1512 my($custnum, $svcnum, $table) = (shift, shift, shift);
1513 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1515 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1516 my $search = " AND custnum = $1";
1517 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1520 'table' => ($table || 'svc_acct'),
1521 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1522 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1523 #'LEFT JOIN cust_main USING ( custnum ) ',
1524 'hashref' => $hashref,
1525 'extra_sql' => $search, #important
1530 sub svc_status_html {
1533 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1534 return { 'error' => $session } if $context eq 'error';
1536 #XXX only svc_dsl for now
1537 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1538 or return { 'error' => "Service not found" };
1540 my $html = $svc_x->getstatus_html;
1542 return { 'html' => $html };
1546 sub svc_status_hash {
1549 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1550 return { 'error' => $session } if $context eq 'error';
1552 #XXX only svc_acct for now
1553 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1554 or return { 'error' => "Service not found" };
1556 my ( $html, $hashref ) = $svc_x->export_getstatus;
1561 sub set_svc_status_hash {
1564 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1565 return { 'error' => $session } if $context eq 'error';
1567 #XXX only svc_acct for now
1568 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1569 or return { 'error' => "Service not found" };
1571 warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1573 my $error = $svc_x->export_setstatus($p); #$p? returns error?
1574 return { 'error' => $error } if $error;
1576 return {}; #? { 'error' => '' }
1581 sub acct_forward_info {
1584 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1585 return { 'error' => $session } if $context eq 'error';
1587 my $svc_forward = _customer_svc_x( $custnum,
1588 { 'srcsvc' => $p->{'svcnum'} },
1591 or return { 'error' => '',
1595 return { 'error' => '',
1596 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1601 sub process_acct_forward {
1603 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1604 return { 'error' => $session } if $context eq 'error';
1606 my $old = _customer_svc_x( $custnum,
1607 { 'srcsvc' => $p->{'svcnum'} },
1611 if ( $p->{'dst'} eq '' ) {
1613 my $error = $old->delete;
1614 return { 'error' => $error };
1616 return { 'error' => '' };
1619 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1620 'dst' => $p->{'dst'},
1625 $new->svcnum($old->svcnum);
1626 my $cust_svc = $old->cust_svc;
1627 $new->svcpart($old->svcpart);
1628 $new->pkgnuym($old->pkgnum);
1629 $error = $new->replace($old);
1631 my $conf = new FS::Conf;
1632 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1634 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1635 or return { 'error' => 'No service' }; #how would we even get here?
1637 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1639 $error = $new->insert;
1642 return { 'error' => $error };
1646 sub list_dsl_devices {
1649 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1650 return { 'error' => $session } if $context eq 'error';
1652 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1653 or return { 'error' => "Service not found" };
1656 'devices' => [ map {
1657 +{ 'mac_addr' => $_->mac_addr };
1658 } $svc_dsl->dsl_device
1664 sub add_dsl_device {
1667 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1668 return { 'error' => $session } if $context eq 'error';
1670 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1671 or return { 'error' => "Service not found" };
1673 return { 'error' => 'No MAC address supplied' }
1674 unless length($p->{'mac_addr'});
1676 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1677 'mac_addr' => scalar($p->{'mac_addr'}),
1679 my $error = $dsl_device->insert;
1680 return { 'error' => $error };
1684 sub delete_dsl_device {
1687 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1688 return { 'error' => $session } if $context eq 'error';
1690 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1691 or return { 'error' => "Service not found" };
1693 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1694 'mac_addr' => scalar($p->{'mac_addr'}),
1697 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1699 my $error = $dsl_device->delete;
1700 return { 'error' => $error };
1706 _usage_details( \&_port_graph, $p,
1707 'svcdb' => 'svc_port',
1712 my($svc_port, $begin, $end) = @_;
1714 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1715 push @usage, { 'png' => $pngOrError };
1719 sub _list_svc_usage {
1720 my($svc_acct, $begin, $end) = @_;
1722 foreach my $part_export (
1723 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1724 qw( sqlradius sqlradius_withdomain )
1726 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1731 sub list_svc_usage {
1732 _usage_details(\&_list_svc_usage, @_);
1735 sub _list_support_usage {
1736 my($svc_acct, $begin, $end) = @_;
1738 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1739 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1741 push @usage, { 'seconds' => $_->seconds,
1742 'support' => $_->support,
1743 '_date' => $_->_date,
1744 'id' => $_->transaction_id,
1745 'creator' => $_->creator,
1746 'subject' => $_->subject,
1747 'status' => $_->status,
1748 'ticketid' => $_->ticketid,
1754 sub list_support_usage {
1755 _usage_details(\&_list_support_usage, @_);
1758 sub _list_cdr_usage {
1759 # XXX CDR type support...
1760 my($svc_phone, $begin, $end, %opt) = @_;
1761 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1762 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1765 sub list_cdr_usage {
1767 _usage_details( \&_list_cdr_usage, $p,
1768 'svcdb' => 'svc_phone',
1772 sub _usage_details {
1773 my($callback, $p, %opt) = @_;
1775 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1776 return { 'error' => $session } if $context eq 'error';
1778 my $search = { 'svcnum' => $p->{'svcnum'} };
1779 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1781 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1783 my $svc_x = qsearchs( $svcdb, $search );
1784 return { 'error' => 'No service selected in list_svc_usage' }
1787 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1788 my $freq = $cust_pkg->part_pkg->freq;
1791 if ( $svcdb eq 'svc_phone' ) {
1792 my $format = $cust_pkg->part_pkg->option('output_format') || '';
1793 $format = '' if $format =~ /^sum_/;
1794 # sensible default if there is no format or it's a summary format
1795 if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
1796 $format ||= 'source_default';
1797 $callback_opt{inbound} = 1;
1800 $format ||= 'default';
1803 $callback_opt{format} = $format;
1804 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
1807 my $start = $cust_pkg->setup;
1808 #my $end = $cust_pkg->bill; # or time?
1811 unless ( $p->{beginning} ) {
1812 $p->{beginning} = $cust_pkg->last_bill;
1813 $p->{ending} = $end;
1816 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
1820 #kinda false laziness with FS::cust_main::bill, but perhaps
1821 #we should really change this bit to DateTime and DateTime::Duration
1823 #change this bit to use Date::Manip? CAREFUL with timezones (see
1824 # mailing list archive)
1825 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1826 (localtime($p->{ending}) )[0,1,2,3,4,5];
1827 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1828 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1830 if ( $freq =~ /^\d+$/ ) {
1832 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1834 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1835 } elsif ( $freq =~ /^(\d+)w$/ ) {
1837 $nmday += $weeks * 7;
1838 $pmday -= $weeks * 7;
1839 } elsif ( $freq =~ /^(\d+)d$/ ) {
1843 } elsif ( $freq =~ /^(\d+)h$/ ) {
1848 return { 'error' => "unparsable frequency: ". $freq };
1851 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1852 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1856 'svcnum' => $p->{svcnum},
1857 'beginning' => $p->{beginning},
1858 'ending' => $p->{ending},
1859 'previous' => ($previous > $start) ? $previous : $start,
1860 'next' => ($next < $end) ? $next : $end,
1861 'header' => $header,
1869 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1870 return { 'error' => $session } if $context eq 'error';
1872 my $search = { 'custnum' => $custnum };
1873 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1874 my $cust_main = qsearchs('cust_main', $search )
1875 or return { 'error' => "unknown custnum $custnum" };
1877 my $status = $cust_main->status;
1878 #false laziness w/ClientAPI/Signup.pm
1880 my $cust_pkg = new FS::cust_pkg ( {
1881 'custnum' => $custnum,
1882 'pkgpart' => $p->{'pkgpart'},
1884 my $error = $cust_pkg->check;
1885 return { 'error' => $error } if $error;
1888 unless ( $p->{'svcpart'} eq 'none' ) {
1892 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1894 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1895 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1896 $svcdb = $part_svc->svcdb;
1898 $svcdb = 'svc_acct';
1900 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1903 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1904 'svc_domain' => [ qw( domain ) ],
1905 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1906 'svc_external' => [ qw( id title ) ],
1907 'svc_pbx' => [ qw( id title ) ],
1910 my $svc_x = "FS::$svcdb"->new( {
1911 'svcpart' => $svcpart,
1912 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1915 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1918 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1919 my $acct_snarf = new FS::acct_snarf ( {
1920 'machine' => $p->{"snarf_machine$snarfnum"},
1921 'protocol' => $p->{"snarf_protocol$snarfnum"},
1922 'username' => $p->{"snarf_username$snarfnum"},
1923 '_password' => $p->{"snarf_password$snarfnum"},
1926 push @acct_snarf, $acct_snarf;
1928 $svc_x->child_objects( \@acct_snarf );
1931 my $y = $svc_x->setdefault; # arguably should be in new method
1932 return { 'error' => $y } if $y && !ref($y);
1934 $error = $svc_x->check;
1935 return { 'error' => $error } if $error;
1942 tie my %hash, 'Tie::RefHash';
1943 %hash = ( $cust_pkg => \@svc );
1945 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1946 return { 'error' => $error } if $error;
1948 my $conf = new FS::Conf;
1949 if ( $conf->exists('signup_server-realtime') ) {
1951 my $bill_error = _do_bop_realtime( $cust_main, $status );
1954 $cust_pkg->cancel('quiet'=>1);
1957 $cust_pkg->reexport;
1961 $cust_pkg->reexport;
1964 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1966 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1973 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1974 return { 'error' => $session } if $context eq 'error';
1976 my $search = { 'custnum' => $custnum };
1977 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1978 my $cust_main = qsearchs('cust_main', $search )
1979 or return { 'error' => "unknown custnum $custnum" };
1981 my $status = $cust_main->status;
1982 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1983 or return { 'error' => "unknown package $p->{pkgnum}" };
1986 my $error = FS::cust_pkg::order( $custnum,
1992 my $conf = new FS::Conf;
1993 if ( $conf->exists('signup_server-realtime') ) {
1995 my $bill_error = _do_bop_realtime( $cust_main, $status );
1998 $newpkg[0]->suspend;
2001 $newpkg[0]->reexport;
2005 $newpkg[0]->reexport;
2008 return { error => '', pkgnum => $cust_pkg->pkgnum };
2012 sub order_recharge {
2015 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2016 return { 'error' => $session } if $context eq 'error';
2018 my $search = { 'custnum' => $custnum };
2019 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2020 my $cust_main = qsearchs('cust_main', $search )
2021 or return { 'error' => "unknown custnum $custnum" };
2023 my $status = $cust_main->status;
2024 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2025 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2027 my $svc_x = $cust_svc->svc_x;
2028 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2031 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2032 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2033 recharge_totalbytes );
2034 my $amount = $part_pkg->option('recharge_amount', 1);
2036 my ($l, $v, $d) = $cust_svc->label; # blah
2037 my $pkg = "Recharge $v";
2039 my $bill_error = $cust_main->charge($amount, $pkg,
2040 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2041 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2042 $part_pkg->taxclass); #meh
2044 my $conf = new FS::Conf;
2045 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2047 $bill_error = _do_bop_realtime( $cust_main, $status );
2052 my $error = $svc_x->recharge (\%vhash);
2053 return { 'error' => $error } if $error;
2057 my $error = $bill_error;
2058 $error ||= $svc_x->recharge (\%vhash);
2059 return { 'error' => $error } if $error;
2062 return { error => '', svc => $cust_svc->part_svc->svc };
2066 sub _do_bop_realtime {
2067 my ($cust_main, $status) = (shift, shift);
2069 my $old_balance = $cust_main->balance;
2071 my $bill_error = $cust_main->bill
2072 || $cust_main->apply_payments_and_credits
2073 || $cust_main->realtime_collect('selfservice' => 1);
2075 if ( $cust_main->balance > $old_balance
2076 && $cust_main->balance > 0
2077 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2078 1 : $status eq 'suspended' ) ) {
2079 #this makes sense. credit is "un-doing" the invoice
2080 my $conf = new FS::Conf;
2081 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2082 'self-service decline',
2083 'reason_type' => $conf->config('signup_credit_type'),
2085 $cust_main->apply_credits( 'order' => 'newest' );
2087 return { 'error' => '_decline', 'bill_error' => $bill_error };
2096 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2097 return { 'error' => $session } if $context eq 'error';
2099 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2100 or return { 'error' => "unknown custnum $custnum" };
2102 my @cust_pkg = sort { $a->bill <=> $b->bill }
2103 grep { $_->part_pkg->freq ne '0' }
2104 $cust_main->ncancelled_pkgs;
2106 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2108 my $total = $cust_main->balance;
2111 my $bill = $_->bill;
2112 $total += $_->part_pkg->base_recur($_, \$bill);
2113 my $renew_date = $_->part_pkg->add_freq($_->bill);
2115 'pkgnum' => $_->pkgnum,
2116 'amount' => sprintf('%.2f', $total),
2117 'bill_date' => $_->bill,
2118 'bill_date_pretty' => time2str('%x', $_->bill),
2119 'renew_date' => $renew_date,
2120 'renew_date_pretty' => time2str('%x', $renew_date),
2121 'expire_date' => $_->expire,
2122 'expire_date_pretty' => time2str('%x', $_->expire),
2127 return { 'dates' => \@array };
2131 sub payment_info_renew_info {
2133 my $renew_info = renew_info($p);
2134 my $payment_info = payment_info($p);
2135 return { %$renew_info,
2143 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2144 return { 'error' => $session } if $context eq 'error';
2146 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2147 or return { 'error' => "unknown custnum $custnum" };
2149 my $date = $p->{'date'};
2153 #freeside-daily -n -d $date fs_daily $custnum
2154 $cust_main->bill_and_collect( 'time' => $date,
2155 'invoice_time' => $now,
2156 'actual_time' => $now,
2157 'check_freq' => '1d',
2160 return { 'error' => '' };
2166 my $session = _cache->get($p->{'session_id'})
2167 or return { 'error' => "Can't resume session" }; #better error message
2169 my $custnum = $session->{'custnum'};
2171 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2172 or return { 'error' => "unknown custnum $custnum" };
2174 my $conf = new FS::Conf;
2176 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2177 or return { 'error' => 'Permission denied' };
2179 my $pkgnum = $p->{'pkgnum'};
2181 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2182 'pkgnum' => $pkgnum, } )
2183 or return { 'error' => "unknown pkgnum $pkgnum" };
2185 my $error = $cust_pkg->suspend(reason => $reasonnum);
2186 return { 'error' => $error };
2192 my $session = _cache->get($p->{'session_id'})
2193 or return { 'error' => "Can't resume session" }; #better error message
2195 my $custnum = $session->{'custnum'};
2197 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2198 or return { 'error' => "unknown custnum $custnum" };
2200 my $pkgnum = $p->{'pkgnum'};
2202 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2203 'pkgnum' => $pkgnum, } )
2204 or return { 'error' => "unknown pkgnum $pkgnum" };
2206 my $error = $cust_pkg->cancel('quiet' => 1);
2207 return { 'error' => $error };
2211 sub provision_phone {
2214 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2216 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2217 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2218 return { 'error' => $session } if $context eq 'error';
2220 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2221 return { 'error' => 'service not found' } unless $svc_phone;
2222 return { 'error' => 'invalid svcnum' }
2223 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2225 $svc_phone->email($p->{'email'})
2226 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2227 $svc_phone->forwarddst($p->{'forwarddst'})
2228 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2229 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2230 return { 'error' => $svc_phone->replace };
2234 unless($p->{'lnp'}) {
2235 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2236 $p->{'lnp_status'} = "portingin";
2237 return _provision( 'FS::svc_phone',
2238 [qw(lnp_desired_due_date lnp_other_provider
2239 lnp_other_provider_account phonenum countrycode lnp_status)],
2240 [qw(phonenum countrycode)],
2247 unless (scalar(@bulkdid)) {
2248 return _provision( 'FS::svc_phone',
2249 [qw(phonenum countrycode)],
2250 [qw(phonenum countrycode)],
2256 # bulk DID order case
2258 foreach my $did ( @bulkdid ) {
2259 $did =~ s/[^0-9]//g;
2260 $error = _provision( 'FS::svc_phone',
2261 [qw(phonenum countrycode)],
2262 [qw(phonenum countrycode)],
2264 'pkgnum' => $p->{'pkgnum'},
2265 'svcpart' => $p->{'svcpart'},
2267 'countrycode' => $p->{'countrycode'},
2268 'session_id' => $p->{'session_id'},
2271 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2273 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2276 sub provision_acct {
2278 warn "provision_acct called\n"
2281 return { 'error' => gettext('passwords_dont_match') }
2282 if $p->{'_password'} ne $p->{'_password2'};
2283 return { 'error' => gettext('empty_password') }
2284 unless length($p->{'_password'});
2286 if ($p->{'domsvc'}) {
2287 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2288 qw ( svcpart pkgnum ) );
2289 return { 'error' => gettext('invalid_domain') }
2290 unless ($domains{$p->{'domsvc'}});
2293 warn "provision_acct calling _provision\n"
2295 _provision( 'FS::svc_acct',
2296 [qw(username _password domsvc)],
2297 [qw(username _password domsvc)],
2303 sub provision_external {
2305 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2306 _provision( 'FS::svc_external',
2315 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2316 warn "_provision called for $class\n"
2319 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2320 return { 'error' => $session } if $context eq 'error';
2322 my $search = { 'custnum' => $custnum };
2323 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2324 my $cust_main = qsearchs('cust_main', $search )
2325 or return { 'error' => "unknown custnum $custnum" };
2327 my $pkgnum = $p->{'pkgnum'};
2329 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2331 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2332 'pkgnum' => $pkgnum,
2334 or return { 'error' => "unknown pkgnum $pkgnum" };
2336 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2338 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2339 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2341 warn "creating $class record\n"
2343 my $svc_x = $class->new( {
2344 'pkgnum' => $p->{'pkgnum'},
2345 'svcpart' => $p->{'svcpart'},
2346 map { $_ => $p->{$_} } @$fields
2348 warn "inserting $class record\n"
2350 my $error = $svc_x->insert;
2353 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2355 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2358 my $return = { 'svc' => $part_svc->svc,
2360 map { $_ => $svc_x->get($_) } @$return_fields
2362 warn "_provision returning ". Dumper($return). "\n"
2371 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2372 return { 'error' => $session } if $context eq 'error';
2374 my $search = { 'custnum' => $custnum };
2375 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2376 my $cust_main = qsearchs('cust_main', $search )
2377 or return { 'error' => "unknown custnum $custnum" };
2379 my $pkgnum = $p->{'pkgnum'};
2381 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2382 'pkgnum' => $pkgnum,
2384 or return { 'error' => "unknown pkgnum $pkgnum" };
2386 my $svcpart = $p->{'svcpart'};
2388 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2389 'svcpart' => $svcpart, } )
2390 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2391 my $part_svc = $pkg_svc->part_svc;
2393 my $conf = new FS::Conf;
2396 'svc' => $part_svc->svc,
2397 'svcdb' => $part_svc->svcdb,
2398 'pkgnum' => $pkgnum,
2399 'svcpart' => $svcpart,
2400 'custnum' => $custnum,
2402 'security_phrase' => 0, #XXX !
2403 'svc_acct_pop' => [], #XXX !
2405 'init_popstate' => '',
2410 small_custview( $cust_main, $conf->config('countrydefault') ),
2414 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2415 && $ret->{'svcdb'} eq 'svc_phone') {
2416 $ret->{'svcnum'} = $p->{'svcnum'};
2417 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2418 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2419 $ret->{'email'} = $svc_phone->email;
2420 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2427 sub unprovision_svc {
2430 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2431 return { 'error' => $session } if $context eq 'error';
2433 my $search = { 'custnum' => $custnum };
2434 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2435 my $cust_main = qsearchs('cust_main', $search )
2436 or return { 'error' => "unknown custnum $custnum" };
2438 my $svcnum = $p->{'svcnum'};
2440 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2441 or return { 'error' => "unknown svcnum $svcnum" };
2443 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2444 unless $cust_svc->cust_pkg->custnum == $custnum;
2446 my $conf = new FS::Conf;
2448 return { 'svc' => $cust_svc->part_svc->svc,
2449 'error' => $cust_svc->cancel,
2451 small_custview( $cust_main, $conf->config('countrydefault') ),
2456 sub myaccount_passwd {
2458 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2459 return { 'error' => $session } if $context eq 'error';
2461 return { 'error' => "New passwords don't match." }
2462 if $p->{'new_password'} ne $p->{'new_password2'};
2464 return { 'error' => 'Enter new password' }
2465 unless length($p->{'new_password'});
2467 #my $search = { 'custnum' => $custnum };
2468 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2469 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2470 my $search = " AND custnum = $1";
2471 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2473 my $svc_acct = qsearchs( {
2474 'table' => 'svc_acct',
2475 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2476 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2477 'LEFT JOIN cust_main USING ( custnum ) ',
2478 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2479 'extra_sql' => $search, #important
2481 or return { 'error' => "Service not found" };
2483 if ( exists($p->{'old_password'}) ) {
2484 return { 'error' => "Incorrect password." }
2485 unless $svc_acct->check_password($p->{'old_password'});
2488 $svc_acct->_password($p->{'new_password'});
2489 my $error = $svc_acct->replace();
2491 my($label, $value) = $svc_acct->cust_svc->label;
2493 return { 'error' => $error,
2503 my $conf = new FS::Conf;
2504 my $verification = $conf->config('selfservice-password_reset_verification')
2505 or return { 'error' => 'Password resets disabled' };
2507 my $username = $p->{'username'};
2509 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2510 or return { 'error' => 'Account not found' };
2512 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2513 'domsvc' => $svc_domain->svcnum }
2515 or return { 'error' => 'Account not found' };
2517 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2518 or return { 'error' => 'Account not found' };
2520 my $cust_main = $cust_pkg->cust_main;
2524 my( $p, $cust_main ) = @_;
2525 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2526 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2529 my( $p, $cust_main ) = @_;
2530 my $cust_pay = qsearchs({
2531 'table' => 'cust_pay',
2532 'hashref' => { 'custnum' => $cust_main->custnum },
2533 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2537 $p->{'amount'} == $cust_pay->paid;
2540 my( $p, $cust_main ) = @_;
2541 $p->{'zip'} eq $cust_main->zip
2542 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2546 foreach my $verify ( split(',', $verification) ) {
2548 &{ $verify{$verify} }( $p, $cust_main )
2549 or return { 'error' => 'Account not found' };
2553 #okay, we're verified, now create a unique session
2555 my $reset_session = {
2556 'svcnum' => $svc_acct->svcnum,
2559 my $timeout = '1 hour'; #?
2561 my $reset_session_id;
2563 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2564 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2566 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2570 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2571 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2572 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2573 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2574 my $error = $msg_template->send( 'cust_main' => $cust_main,
2575 'object' => $svc_acct,
2576 'substitutions' => {
2577 'session_id' => $reset_session_id,
2581 return { 'error' => $error }; #????
2584 return { 'error' => '' };
2587 sub check_reset_passwd {
2590 my $conf = new FS::Conf;
2591 my $verification = $conf->config('selfservice-password_reset_verification')
2592 or return { 'error' => 'Password resets disabled' };
2594 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2595 or return { 'error' => "Can't resume session" }; #better error message
2597 my $svcnum = $reset_session->{'svcnum'};
2599 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2600 or return { 'error' => "Service not found" };
2602 return { 'error' => '',
2603 'username' => $svc_acct->username,
2608 sub process_reset_passwd {
2611 my $conf = new FS::Conf;
2612 my $verification = $conf->config('selfservice-password_reset_verification')
2613 or return { 'error' => 'Password resets disabled' };
2615 return { 'error' => "New passwords don't match." }
2616 if $p->{'new_password'} ne $p->{'new_password2'};
2618 return { 'error' => 'Enter new password' }
2619 unless length($p->{'new_password'});
2621 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2622 or return { 'error' => "Can't resume session" }; #better error message
2624 my $svcnum = $reset_session->{'svcnum'};
2626 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2627 or return { 'error' => "Service not found" };
2629 $svc_acct->_password($p->{'new_password'});
2630 my $error = $svc_acct->replace();
2632 my($label, $value) = $svc_acct->cust_svc->label;
2634 return { 'error' => $error,
2643 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2644 return { 'error' => $session } if $context eq 'error';
2646 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2647 FS::TicketSystem->init();
2649 my $conf = new FS::Conf;
2650 my $queue = $p->{'queue'}
2651 || $conf->config('ticket_system-selfservice_queueid')
2652 || $conf->config('ticket_system-default_queueid');
2654 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2655 my $err_or_ticket = FS::TicketSystem->create_ticket(
2656 '', #create RT session based on FS CurrentUser (fs_selfservice)
2658 'custnum' => $custnum,
2659 'svcnum' => $session->{'svcnum'},
2660 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2663 if ( ref($err_or_ticket) ) {
2664 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2666 return { 'error' => '',
2667 'ticket_id' => $err_or_ticket->id,
2670 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2672 return { 'error' => $err_or_ticket };
2680 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2681 return { 'error' => $session } if $context eq 'error';
2683 return { error => 'requested format not implemented' }
2684 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2686 my $conf = new FS::Conf;
2687 my $age_threshold = 0;
2688 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2689 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2691 my $search = { 'custnum' => $custnum };
2692 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2693 my $cust_main = qsearchs('cust_main', $search )
2694 or return { 'error' => "unknown custnum $custnum" };
2696 # does it make more sense to just run one sql query for this instead of all the
2697 # insanity below? would increase performance greately for large data sets?
2699 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2700 my @part_svc = $cust_pkg->part_svc;
2701 foreach my $part_svc ( @part_svc ) {
2702 if($part_svc->svcdb eq 'svc_phone'){
2703 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2704 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2705 push @svc_phone, $cust_pkg_svc->svc_x
2706 if $cust_pkg_svc->date_inserted >= $age_threshold;
2714 my($xls_r,$xls_c) = (0,0);
2717 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2718 if($p->{'format'} eq 'csv') {
2719 $csv = new Text::CSV_XS { 'always_quote' => 1,
2722 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2723 $content .= $csv->string;
2725 elsif($p->{'format'} eq 'xls') {
2726 my $XLS1 = new IO::Scalar \$content;
2727 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2728 or return { 'error' => "Error opening .xls file: $!" };
2729 $xls = $xls_workbook->add_worksheet('DIDs');
2730 foreach ( @fields ) {
2731 $xls->write(0,$xls_c++,$_);
2736 foreach my $svc_phone ( @svc_phone ) {
2737 my @cols = map { $svc_phone->$_ } @fields;
2738 if($p->{'format'} eq 'csv') {
2739 return { 'error' => 'Unable to create CSV' }
2740 unless $csv->combine(@cols);
2741 $content .= $csv->string;
2743 elsif($p->{'format'} eq 'xls') {
2746 $xls->write($xls_r,$xls_c++,$_);
2752 $xls_workbook->close() if $p->{'format'} eq 'xls';
2754 { content => $content, format => $p->{'format'}, };
2759 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2760 return { 'error' => $session } if $context eq 'error';
2762 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2763 FS::TicketSystem->init();
2764 return { 'error' => 'get_ticket configuration error' }
2765 if $FS::TicketSystem::system ne 'RT_Internal';
2767 # check existence and ownership as part of this
2768 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2769 my $rt_session = FS::TicketSystem->session('');
2770 my $Ticket = FS::TicketSystem->get_ticket_object(
2772 ticket_id => $p->{'ticket_id'},
2775 return { 'error' => 'ticket not found' } if !$Ticket;
2777 if ( length( $p->{'subject'} || '' ) ) {
2779 if ( $p->{'subject'} ne $Ticket->Subject ) {
2780 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2781 return { 'error' => "unable to set subject: $msg" } if !$val;
2785 if(length($p->{'reply'})) {
2786 my @err_or_res = FS::TicketSystem->correspond_ticket(
2788 'ticket_id' => $p->{'ticket_id'},
2789 'content' => $p->{'reply'},
2792 return { 'error' => 'unable to reply to ticket' }
2793 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2796 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2797 my $err_or_ticket = FS::TicketSystem->get_ticket(
2799 'ticket_id' => $p->{'ticket_id'},
2802 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2803 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2805 return { 'error' => $err_or_ticket };
2808 my @custs = @{$err_or_ticket->{'custs'}};
2809 my @txns = @{$err_or_ticket->{'txns'}};
2812 # superseded by check in get_ticket_object
2813 #return { 'error' => 'invalid ticket requested' }
2814 #unless grep($_ eq $custnum, @custs);
2816 foreach my $txn ( @txns ) {
2817 push @filtered_txns, $txn
2818 if ($txn->{'type'} eq 'EmailRecord'
2819 || $txn->{'type'} eq 'Correspond'
2820 || $txn->{'type'} eq 'Create');
2823 warn "$me get_ticket: successful: \n"
2825 return { 'error' => '',
2826 'transactions' => \@filtered_txns,
2827 'ticket_fields' => $err_or_ticket->{'fields'},
2828 'ticket_id' => $p->{'ticket_id'},
2832 sub adjust_ticket_priority {
2834 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2835 return { 'error' => $session } if $context eq 'error';
2837 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2838 FS::TicketSystem->init;
2839 my $ss_priority = FS::TicketSystem->selfservice_priority;
2841 return { 'error' => 'adjust_ticket_priority configuration error' }
2842 if $FS::TicketSystem::system ne 'RT_Internal'
2845 my $values = $p->{'values'}; #hashref, id => priority value
2848 foreach my $id (keys %$values) {
2849 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2850 my $Ticket = FS::TicketSystem->get_ticket_object('',
2852 'custnum' => $custnum,
2855 $ticket_error{$id} = 'ticket not found';
2859 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2860 # We're not going to implement it for RT_External.
2861 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2862 my $new_value = $values->{$id};
2863 next if $old_value eq $new_value;
2865 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2867 # AddCustomFieldValue works fine (replacing any existing value) if it's
2868 # a single-valued custom field, which it should be. If it's not, you're
2869 # doing something wrong.
2871 if ( length($new_value) ) {
2872 ($val, $msg) = $Ticket->AddCustomFieldValue(
2873 Field => $ss_priority,
2874 Value => $new_value,
2878 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2879 Field => $ss_priority,
2880 Value => $old_value,
2884 $ticket_error{$id} = $msg if !$val;
2885 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2887 return { 'error' => '',
2888 'ticket_error' => \%ticket_error,
2889 %{ customer_info($p) } # send updated customer info back
2895 sub _custoragent_session_custnum {
2898 my($context, $session, $custnum);
2899 if ( $p->{'session_id'} ) {
2901 $context = 'customer';
2902 $session = _cache->get($p->{'session_id'})
2903 or return ( 'error' => "Can't resume session" ); #better error message
2904 $custnum = $session->{'custnum'};
2906 } elsif ( $p->{'agent_session_id'} ) {
2909 my $agent_cache = new FS::ClientAPI_SessionCache( {
2910 'namespace' => 'FS::ClientAPI::Agent',
2912 $session = $agent_cache->get($p->{'agent_session_id'})
2913 or return ( 'error' => "Can't resume session" ); #better error message
2914 $custnum = $p->{'custnum'};
2918 return ( 'error' => "Can't resume session" ); #better error message
2921 ($context, $session, $custnum);