1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
8 use Digest::MD5 qw(md5_hex);
10 use Business::CreditCard;
12 use Time::Local qw(timelocal_nocheck);
13 use FS::UI::Web::small_custview qw(small_custview); #less doh
15 use FS::UI::bytecount qw( display_bytecount );
18 use FS::Record qw(qsearch qsearchs dbh);
19 use FS::Msgcat qw(gettext);
20 use FS::Misc qw(card_types);
21 use FS::ClientAPI_SessionCache;
29 use FS::cust_main_county;
32 use FS::acct_rt_transaction;
37 $me = '[FS::ClientAPI::MyAccount]';
39 use vars qw( @cust_main_editable_fields );
40 @cust_main_editable_fields = qw(
41 first last company address1 address2 city
42 county state zip country daytime night fax
43 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
44 ship_state ship_zip ship_country ship_daytime ship_night ship_fax
45 payby payinfo payname paystart_month paystart_year payissue payip
46 ss paytype paystate stateid stateid_state
50 $cache ||= new FS::ClientAPI_SessionCache( {
51 'namespace' => 'FS::ClientAPI::MyAccount',
58 my($context, $session, $custnum) = _custoragent_session_custnum($p);
59 #return { 'error' => $session } if $context eq 'error';
62 if ( $context eq 'customer' ) {
64 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
67 $sth->execute($custnum) or die $sth->errstr;
69 $agentnum = $sth->fetchrow_arrayref->[0]
70 or die "no agentnum for custnum $custnum";
72 #} elsif ( $context eq 'agent' ) {
73 } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
77 my $conf = new FS::Conf;
79 #false laziness w/Signup.pm
81 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
83 if ( $skin_info_cache_agent ) {
85 warn "$me loading cached skin info for agentnum $agentnum\n"
90 warn "$me populating skin info cache for agentnum $agentnum\n"
93 $skin_info_cache_agent = {
94 'agentnum' => $agentnum,
95 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
97 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
98 qw( body_bgcolor box_bgcolor
99 text_color link_color vlink_color hlink_color alink_color
100 font title_color title_align title_size menu_bgcolor menu_fontsize
103 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
104 qw( menu_skipblanks menu_skipheadings menu_nounderline )
106 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
107 qw( title_left_image title_right_image
108 menu_top_image menu_body_image menu_bottom_image
111 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
112 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
113 qw( head body_header body_footer company_address ) ),
116 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
120 #{ %$skin_info_cache_agent };
121 $skin_info_cache_agent;
128 my $conf = new FS::Conf;
132 'phone_login' => $conf->exists('selfservice_server-phone_login'),
133 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
140 #false laziness w/FS::ClientAPI::passwd::passwd
144 my $conf = new FS::Conf;
147 if ( $p->{'domain'} eq 'svc_phone'
148 && $conf->exists('selfservice_server-phone_login') ) {
150 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
151 return { error => 'Number not found.' } unless $svc_phone;
154 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
155 #return { error => 'Only primary user may log in.' }
156 # if $conf->exists('selfservice_server-primary_only')
157 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
159 return { error => 'Incorrect PIN.' }
160 unless $svc_phone->check_pin($p->{'password'});
166 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
167 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
169 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
170 'domsvc' => $svc_domain->svcnum, }
172 return { error => 'User not found.' } unless $svc_acct;
174 return { error => 'Incorrect password.' }
175 unless $svc_acct->check_password($p->{'password'});
182 'svcnum' => $svc_x->svcnum,
185 my $cust_svc = $svc_x->cust_svc;
186 my $cust_pkg = $cust_svc->cust_pkg;
188 my $cust_main = $cust_pkg->cust_main;
189 $session->{'custnum'} = $cust_main->custnum;
190 if ( $conf->exists('pkg-balances') ) {
191 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
192 $cust_main->ncancelled_pkgs;
193 $session->{'pkgnum'} = $cust_pkg->pkgnum
194 if scalar(@cust_pkg) > 1;
198 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
199 #return { error => 'Only primary user may log in.' }
200 # if $conf->exists('selfservice_server-primary_only')
201 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
202 my $part_pkg = $cust_pkg->part_pkg;
203 return { error => 'Only primary user may log in.' }
204 if $conf->exists('selfservice_server-primary_only')
205 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
209 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
210 } until ( ! defined _cache->get($session_id) ); #just in case
212 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
213 _cache->set( $session_id, $session, $timeout );
215 return { 'error' => '',
216 'session_id' => $session_id,
222 if ( $p->{'session_id'} ) {
223 _cache->remove($p->{'session_id'});
224 return { %{ skin_info($p) }, 'error' => '' };
226 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
233 my $conf = new FS::Conf;
235 my $info = skin_info($p);
237 use vars qw( $cust_paybys ); #cache for performance
238 unless ( $cust_paybys ) {
240 my %cust_paybys = map { $_ => 1 }
241 map { FS::payby->payby2payment($_) }
242 $conf->config('signup_server-payby');
244 $cust_paybys = [ keys %cust_paybys ];
247 $info->{'cust_paybys'} = $cust_paybys;
249 my($context, $session, $custnum) = _custoragent_session_custnum($p);
250 return { 'error' => $session } if $context eq 'error';
252 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
253 or return { 'error' => "unknown custnum $custnum" };
255 $info->{hide_payment_fields} =
258 if ( FS::payby->realtime($_) ) {
259 $pg = $cust_main->agent->payment_gateway(
260 'method' => FS::payby->payby2bop($_),
264 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
266 @{ $info->{cust_paybys} }
270 'custnum' => $custnum,
271 'access_pkgnum' => $session->{'pkgnum'},
272 'access_svcnum' => $session->{'svcnum'},
279 my($context, $session, $custnum) = _custoragent_session_custnum($p);
280 return { 'error' => $session } if $context eq 'error';
284 my $conf = new FS::Conf;
285 if ($conf->exists('cust_main-require_address2')) {
286 $return{'require_address2'} = '1';
288 $return{'require_address2'} = '';
291 if ( $custnum ) { #customer record
293 my $search = { 'custnum' => $custnum };
294 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
295 my $cust_main = qsearchs('cust_main', $search )
296 or return { 'error' => "unknown custnum $custnum" };
298 if ( $session->{'pkgnum'} ) {
299 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
301 $return{balance} = $cust_main->balance;
304 $return{tickets} = [ ($cust_main->tickets) ];
306 unless ( $session->{'pkgnum'} ) {
309 invnum => $_->invnum,
310 date => time2str("%b %o, %Y", $_->_date),
313 } $cust_main->open_cust_bill;
314 $return{open_invoices} = \@open;
317 $return{small_custview} =
318 small_custview( $cust_main,
319 scalar($conf->config('countrydefault')),
320 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
323 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
325 for (@cust_main_editable_fields) {
326 $return{$_} = $cust_main->get($_);
329 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
330 $return{payinfo} = $cust_main->paymask;
331 @return{'month', 'year'} = $cust_main->paydate_monthyear;
334 $return{'invoicing_list'} =
335 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
336 $return{'postal_invoicing'} =
337 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
339 if (scalar($conf->config('support_packages'))) {
340 my @support_services = ();
341 foreach ($cust_main->support_services) {
342 my $seconds = $_->svc_x->seconds;
343 my $time_remaining = (($seconds < 0) ? '-' : '' ).
344 int(abs($seconds)/3600)."h".
345 sprintf("%02d",(abs($seconds)%3600)/60)."m";
346 my $cust_pkg = $_->cust_pkg;
349 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
350 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
351 push @support_services, { svcnum => $_->svcnum,
352 time => $time_remaining,
357 $return{support_services} = \@support_services;
360 } elsif ( $session->{'svcnum'} ) { #no customer record
362 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
363 or die "unknown svcnum";
364 $return{name} = $svc_acct->email;
368 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
372 return { 'error' => '',
373 'custnum' => $custnum,
381 my $session = _cache->get($p->{'session_id'})
382 or return { 'error' => "Can't resume session" }; #better error message
384 my $custnum = $session->{'custnum'}
385 or return { 'error' => "no customer record" };
387 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
388 or return { 'error' => "unknown custnum $custnum" };
390 my $new = new FS::cust_main { $cust_main->hash };
391 $new->set( $_ => $p->{$_} )
392 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
395 if (exists($p->{'payby'})) {
396 $p->{'payby'} =~ /^([A-Z]{4})$/
397 or return { 'error' => "illegal_payby " . $p->{'payby'} };
401 if ( $payby =~ /^(CARD|DCRD)$/ ) {
403 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
405 if ( $new->payinfo eq $cust_main->paymask ) {
406 $new->payinfo($cust_main->payinfo);
408 $new->payinfo($p->{'payinfo'});
411 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
413 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
416 $p->{'payinfo1'} =~ /^([\dx]+)$/
417 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
419 $p->{'payinfo2'} =~ /^([\dx]+)$/
420 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
422 $payinfo = $payinfo1. '@'. $payinfo2;
424 $new->payinfo( ($payinfo eq $cust_main->paymask)
425 ? $cust_main->payinfo
429 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
431 } elsif ( $payby =~ /^(BILL)$/ ) {
433 } elsif ( $payby ) { #notyet ready
434 return { 'error' => "unknown payby $payby" };
438 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
439 #false laziness with httemplate/edit/process/cust_main.cgi
440 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
441 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
443 @invoicing_list = $cust_main->invoicing_list;
446 my $error = $new->replace($cust_main, \@invoicing_list);
447 return { 'error' => $error } if $error;
450 return { 'error' => '' };
455 my $session = _cache->get($p->{'session_id'})
456 or return { 'error' => "Can't resume session" }; #better error message
462 use vars qw($payment_info); #cache for performance
463 unless ( $payment_info ) {
465 my $conf = new FS::Conf;
466 my %states = map { $_->state => 1 }
467 qsearch('cust_main_county', {
468 'country' => $conf->config('countrydefault') || 'US'
471 my %cust_paybys = map { $_ => 1 }
472 map { FS::payby->payby2payment($_) }
473 $conf->config('signup_server-payby');
475 my @cust_paybys = keys %cust_paybys;
479 #list all counties/states/countries
480 'cust_main_county' =>
481 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
483 #shortcut for one-country folks
485 [ sort { $a cmp $b } keys %states ],
487 'card_types' => card_types(),
489 'paytypes' => [ @FS::cust_main::paytypes ],
491 'paybys' => [ $conf->config('signup_server-payby') ],
492 'cust_paybys' => \@cust_paybys,
494 'stateid_label' => FS::Msgcat::_gettext('stateid'),
495 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
497 'show_ss' => $conf->exists('show_ss'),
498 'show_stateid' => $conf->exists('show_stateid'),
499 'show_paystate' => $conf->exists('show_bankstate'),
501 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
510 my %return = %$payment_info;
512 my $custnum = $session->{'custnum'};
514 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
515 or return { 'error' => "unknown custnum $custnum" };
517 $return{hide_payment_fields} =
520 if ( FS::payby->realtime($_) ) {
521 $pg = $cust_main->agent->payment_gateway(
522 'method' => FS::payby->payby2bop($_),
526 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
528 @{ $return{cust_paybys} }
531 $return{balance} = $cust_main->balance; #XXX pkg-balances?
533 $return{payname} = $cust_main->payname
534 || ( $cust_main->first. ' '. $cust_main->get('last') );
536 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
538 $return{payby} = $cust_main->payby;
539 $return{stateid_state} = $cust_main->stateid_state;
541 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
542 $return{card_type} = cardtype($cust_main->payinfo);
543 $return{payinfo} = $cust_main->paymask;
545 @return{'month', 'year'} = $cust_main->paydate_monthyear;
549 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
550 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
551 $return{payinfo1} = $payinfo1;
552 $return{payinfo2} = $payinfo2;
553 $return{paytype} = $cust_main->paytype;
554 $return{paystate} = $cust_main->paystate;
558 #doubleclick protection
560 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
562 return { 'error' => '',
568 #some false laziness with httemplate/process/payment.cgi - look there for
569 #ACH and CVV support stuff
570 sub process_payment {
574 my $session = _cache->get($p->{'session_id'})
575 or return { 'error' => "Can't resume session" }; #better error message
579 my $custnum = $session->{'custnum'};
581 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
582 or return { 'error' => "unknown custnum $custnum" };
584 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
585 or return { 'error' => gettext('illegal_amount') };
587 return { error => 'Amount must be greater than 0' } unless $amount > 0;
589 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
590 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
593 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
594 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
597 $p->{'payby'} ||= 'CARD';
598 $p->{'payby'} =~ /^([A-Z]{4})$/
599 or return { 'error' => "illegal_payby " . $p->{'payby'} };
602 #false laziness w/process/payment.cgi
605 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
607 $p->{'payinfo1'} =~ /^([\dx]+)$/
608 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
610 $p->{'payinfo2'} =~ /^([\dx]+)$/
611 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
613 $payinfo = $payinfo1. '@'. $payinfo2;
615 $payinfo = $cust_main->payinfo
616 if $cust_main->paymask eq $payinfo;
618 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
620 $payinfo = $p->{'payinfo'};
622 #more intelligent mathing will be needed here if you change
623 #card_masking_method and don't remove existing paymasks
624 $payinfo = $cust_main->payinfo
625 if $cust_main->paymask eq $payinfo;
628 $payinfo =~ /^(\d{13,16})$/
629 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
633 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
634 return { 'error' => gettext('unknown_card_type') }
635 if cardtype($payinfo) eq "Unknown";
637 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
638 if ( cardtype($payinfo) eq 'American Express card' ) {
639 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
640 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
643 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
644 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
650 die "unknown payby $payby";
654 'CARD' => [ qw( paystart_month paystart_year payissue payip
655 address1 address2 city state zip country ) ],
656 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
659 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
661 'payinfo' => $payinfo,
662 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
663 'payname' => $payname,
664 'paybatch' => $paybatch, #this doesn't actually do anything
666 'pkgnum' => $session->{'pkgnum'},
667 map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
669 return { 'error' => $error } if $error;
671 $cust_main->apply_payments;
673 if ( $p->{'save'} ) {
674 my $new = new FS::cust_main { $cust_main->hash };
675 if ($payby eq 'CARD' || $payby eq 'DCRD') {
676 $new->set( $_ => $p->{$_} )
677 foreach qw( payname paystart_month paystart_year payissue payip
678 address1 address2 city state zip country );
679 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
680 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
681 $new->set( $_ => $p->{$_} )
682 foreach qw( payname payip paytype paystate
683 stateid stateid_state );
684 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
686 $new->set( 'payinfo' => $payinfo );
687 $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
688 my $error = $new->replace($cust_main);
690 #no, this causes customers to process their payments again
691 #return { 'error' => $error };
692 #XXX just warn verosely for now so i can figure out how these happen in
693 # the first place, eventually should redirect them to the "change
694 #address" page but indicate the payment did process??
695 delete($p->{'payinfo'}); #don't want to log this!
696 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
697 "NEW: ". Dumper($new)."\n".
698 "OLD: ". Dumper($cust_main)."\n".
699 "PACKET: ". Dumper($p)."\n";
706 return { 'error' => '' };
710 sub realtime_collect {
713 my $session = _cache->get($p->{'session_id'})
714 or return { 'error' => "Can't resume session" }; #better error message
716 my $custnum = $session->{'custnum'};
718 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
719 or return { 'error' => "unknown custnum $custnum" };
721 my $error = $cust_main->realtime_collect(
722 'method' => $p->{'method'},
723 'pkgnum' => $session->{'pkgnum'},
724 'session_id' => $p->{'session_id'},
727 return { 'error' => $error } unless ref( $error );
729 my $amount = $session->{'pkgnum'}
730 ? $cust_main->balance_pkgnum( $session->{'pkgnum'} )
731 : $cust_main->balance;
733 return { 'error' => '', amount => $amount, %$error };
736 sub process_payment_order_pkg {
739 my $hr = process_payment($p);
740 return $hr if $hr->{'error'};
745 sub process_payment_order_renew {
748 my $hr = process_payment($p);
749 return $hr if $hr->{'error'};
758 my $session = _cache->get($p->{'session_id'})
759 or return { 'error' => "Can't resume session" }; #better error message
763 my $custnum = $session->{'custnum'};
765 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
766 or return { 'error' => "unknown custnum $custnum" };
768 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
769 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
777 return { 'error' => $error } if $error;
779 return { 'error' => '',
781 'seconds' => $seconds,
782 'duration' => duration_exact($seconds),
783 'upbytes' => $upbytes,
784 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
785 'downbytes' => $downbytes,
786 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
787 'totalbytes'=> $totalbytes,
788 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
795 my $session = _cache->get($p->{'session_id'})
796 or return { 'error' => "Can't resume session" }; #better error message
798 my $custnum = $session->{'custnum'};
800 my $invnum = $p->{'invnum'};
802 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
803 'custnum' => $custnum } )
804 or return { 'error' => "Can't find invnum" };
808 return { 'error' => '',
810 'invoice_text' => join('', $cust_bill->print_text ),
811 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
819 #sessioning for this? how do we get the session id to the backend invoice
820 # template so it can add it to the link, blah
823 if ( $p->{'invnum'} ) {
824 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
825 or return { 'error' => 'unknown invnum' };
826 $agentnum = $cust_bill->cust_main->agentnum;
829 my $templatename = $p->{'template'} || $p->{'templatename'};
831 #false laziness-ish w/view/cust_bill-logo.cgi
833 my $conf = new FS::Conf;
834 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
835 $templatename = "_$1";
840 my $filename = "logo$templatename.png";
842 return { 'error' => '',
843 'logo' => $conf->config_binary($filename, $agentnum),
844 'content_type' => 'image/png', #should allow gif, jpg too
851 my $session = _cache->get($p->{'session_id'})
852 or return { 'error' => "Can't resume session" }; #better error message
854 my $custnum = $session->{'custnum'};
856 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
857 or return { 'error' => "unknown custnum $custnum" };
859 my @cust_bill = $cust_main->cust_bill;
861 return { 'error' => '',
862 'invoices' => [ map { { 'invnum' => $_->invnum,
863 '_date' => $_->_date,
872 my $session = _cache->get($p->{'session_id'})
873 or return { 'error' => "Can't resume session" }; #better error message
875 my $custnum = $session->{'custnum'};
877 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
878 or return { 'error' => "unknown custnum $custnum" };
880 my @errors = $cust_main->cancel( 'quiet'=>1 );
882 my $error = scalar(@errors) ? join(' / ', @errors) : '';
884 return { 'error' => $error };
891 my($context, $session, $custnum) = _custoragent_session_custnum($p);
892 return { 'error' => $session } if $context eq 'error';
894 my $search = { 'custnum' => $custnum };
895 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
896 my $cust_main = qsearchs('cust_main', $search )
897 or return { 'error' => "unknown custnum $custnum" };
899 #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] };
901 my $conf = new FS::Conf;
903 { 'svcnum' => $session->{'svcnum'},
904 'custnum' => $custnum,
905 'cust_pkg' => [ map {
909 [ map $_->hashref, $_->available_part_svc ],
911 [ map { my $ref = { $_->hash,
912 label => [ $_->label ],
914 $ref->{_password} = $_->svc_x->_password
915 if $context eq 'agent'
916 && $conf->exists('agent-showpasswords')
917 && $_->part_svc->svcdb eq 'svc_acct';
922 } $cust_main->ncancelled_pkgs
925 small_custview( $cust_main, $conf->config('countrydefault') ),
933 my($context, $session, $custnum) = _custoragent_session_custnum($p);
934 return { 'error' => $session } if $context eq 'error';
936 my $search = { 'custnum' => $custnum };
937 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
938 my $cust_main = qsearchs('cust_main', $search )
939 or return { 'error' => "unknown custnum $custnum" };
942 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
943 foreach my $cust_pkg ( $p->{'ncancelled'}
944 ? $cust_main->ncancelled_pkgs
945 : $cust_main->unsuspended_pkgs ) {
946 next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
947 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
949 if ( $p->{'svcdb'} ) {
950 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
952 : ref($p->{'svcdb'}) eq 'ARRAY'
953 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
954 : { $p->{'svcdb'} => 1 };
955 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
958 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
962 'svcnum' => $session->{'svcnum'},
963 'custnum' => $custnum,
966 my $svc_x = $_->svc_x;
967 my($label, $value) = $_->label;
968 my $svcdb = $_->part_svc->svcdb;
969 my $part_pkg = $_->cust_pkg->part_pkg;
972 'svcnum' => $_->svcnum,
978 if ( $svcdb eq 'svc_acct' ) {
981 'username' => $svc_x->username,
982 'email' => $svc_x->email,
983 'seconds' => $svc_x->seconds,
984 'upbytes' => display_bytecount($svc_x->upbytes),
985 'downbytes' => display_bytecount($svc_x->downbytes),
986 'totalbytes' => display_bytecount($svc_x->totalbytes),
988 'recharge_amount' => $part_pkg->option('recharge_amount',1),
989 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
990 'recharge_upbytes' =>
991 display_bytecount($part_pkg->option('recharge_upbytes',1)),
992 'recharge_downbytes' =>
993 display_bytecount($part_pkg->option('recharge_downbytes',1)),
994 'recharge_totalbytes' =>
995 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
999 } elsif ( $svcdb eq 'svc_phone' ) {
1013 sub _list_svc_usage {
1014 my($svc_acct, $begin, $end) = @_;
1016 foreach my $part_export (
1017 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1018 qw( sqlradius sqlradius_withdomain )
1020 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1025 sub list_svc_usage {
1026 _usage_details(\&_list_svc_usage, @_);
1029 sub _list_support_usage {
1030 my($svc_acct, $begin, $end) = @_;
1032 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1033 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1035 push @usage, { 'seconds' => $_->seconds,
1036 'support' => $_->support,
1037 '_date' => $_->_date,
1038 'id' => $_->transaction_id,
1039 'creator' => $_->creator,
1040 'subject' => $_->subject,
1041 'status' => $_->status,
1042 'ticketid' => $_->ticketid,
1048 sub list_support_usage {
1049 _usage_details(\&_list_support_usage, @_);
1052 sub _list_cdr_usage {
1053 my($svc_phone, $begin, $end) = @_;
1054 map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
1055 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1058 sub list_cdr_usage {
1060 _usage_details( \&_list_cdr_usage, $p,
1061 'svcdb' => 'svc_phone',
1065 sub _usage_details {
1066 my($callback, $p, %opt) = @_;
1068 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1069 return { 'error' => $session } if $context eq 'error';
1071 my $search = { 'svcnum' => $p->{'svcnum'} };
1072 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1074 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1076 my $svc_x = qsearchs( $svcdb, $search );
1077 return { 'error' => 'No service selected in list_svc_usage' }
1080 my $header = $svcdb eq 'svc_phone'
1081 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1084 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1085 my $freq = $cust_pkg->part_pkg->freq;
1086 my $start = $cust_pkg->setup;
1087 #my $end = $cust_pkg->bill; # or time?
1090 unless ( $p->{beginning} ) {
1091 $p->{beginning} = $cust_pkg->last_bill;
1092 $p->{ending} = $end;
1095 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1097 #kinda false laziness with FS::cust_main::bill, but perhaps
1098 #we should really change this bit to DateTime and DateTime::Duration
1100 #change this bit to use Date::Manip? CAREFUL with timezones (see
1101 # mailing list archive)
1102 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1103 (localtime($p->{ending}) )[0,1,2,3,4,5];
1104 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1105 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1107 if ( $freq =~ /^\d+$/ ) {
1109 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1111 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1112 } elsif ( $freq =~ /^(\d+)w$/ ) {
1114 $nmday += $weeks * 7;
1115 $pmday -= $weeks * 7;
1116 } elsif ( $freq =~ /^(\d+)d$/ ) {
1120 } elsif ( $freq =~ /^(\d+)h$/ ) {
1125 return { 'error' => "unparsable frequency: ". $freq };
1128 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1129 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1133 'svcnum' => $p->{svcnum},
1134 'beginning' => $p->{beginning},
1135 'ending' => $p->{ending},
1136 'previous' => ($previous > $start) ? $previous : $start,
1137 'next' => ($next < $end) ? $next : $end,
1138 'header' => $header,
1146 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1147 return { 'error' => $session } if $context eq 'error';
1149 my $search = { 'custnum' => $custnum };
1150 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1151 my $cust_main = qsearchs('cust_main', $search )
1152 or return { 'error' => "unknown custnum $custnum" };
1154 my $status = $cust_main->status;
1155 #false laziness w/ClientAPI/Signup.pm
1157 my $cust_pkg = new FS::cust_pkg ( {
1158 'custnum' => $custnum,
1159 'pkgpart' => $p->{'pkgpart'},
1161 my $error = $cust_pkg->check;
1162 return { 'error' => $error } if $error;
1165 unless ( $p->{'svcpart'} eq 'none' ) {
1169 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1171 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1172 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1173 $svcdb = $part_svc->svcdb;
1175 $svcdb = 'svc_acct';
1177 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1180 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1181 'svc_domain' => [ qw( domain ) ],
1182 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1183 'svc_external' => [ qw( id title ) ],
1186 my $svc_x = "FS::$svcdb"->new( {
1187 'svcpart' => $svcpart,
1188 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1191 if ( $svcdb eq 'svc_acct' ) {
1194 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1195 my $acct_snarf = new FS::acct_snarf ( {
1196 'machine' => $p->{"snarf_machine$snarfnum"},
1197 'protocol' => $p->{"snarf_protocol$snarfnum"},
1198 'username' => $p->{"snarf_username$snarfnum"},
1199 '_password' => $p->{"snarf_password$snarfnum"},
1202 push @acct_snarf, $acct_snarf;
1204 $svc_x->child_objects( \@acct_snarf );
1207 my $y = $svc_x->setdefault; # arguably should be in new method
1208 return { 'error' => $y } if $y && !ref($y);
1210 $error = $svc_x->check;
1211 return { 'error' => $error } if $error;
1218 tie my %hash, 'Tie::RefHash';
1219 %hash = ( $cust_pkg => \@svc );
1221 $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 );
1222 return { 'error' => $error } if $error;
1224 my $conf = new FS::Conf;
1225 if ( $conf->exists('signup_server-realtime') ) {
1227 my $bill_error = _do_bop_realtime( $cust_main, $status );
1230 $cust_pkg->cancel('quiet'=>1);
1233 $cust_pkg->reexport;
1237 $cust_pkg->reexport;
1240 return { error => '', pkgnum => $cust_pkg->pkgnum };
1247 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1248 return { 'error' => $session } if $context eq 'error';
1250 my $search = { 'custnum' => $custnum };
1251 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1252 my $cust_main = qsearchs('cust_main', $search )
1253 or return { 'error' => "unknown custnum $custnum" };
1255 my $status = $cust_main->status;
1256 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1257 or return { 'error' => "unknown package $p->{pkgnum}" };
1260 my $error = FS::cust_pkg::order( $custnum,
1266 my $conf = new FS::Conf;
1267 if ( $conf->exists('signup_server-realtime') ) {
1269 my $bill_error = _do_bop_realtime( $cust_main, $status );
1272 $newpkg[0]->suspend;
1275 $newpkg[0]->reexport;
1279 $newpkg[0]->reexport;
1282 return { error => '', pkgnum => $cust_pkg->pkgnum };
1286 sub order_recharge {
1289 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1290 return { 'error' => $session } if $context eq 'error';
1292 my $search = { 'custnum' => $custnum };
1293 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1294 my $cust_main = qsearchs('cust_main', $search )
1295 or return { 'error' => "unknown custnum $custnum" };
1297 my $status = $cust_main->status;
1298 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1299 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1301 my $svc_x = $cust_svc->svc_x;
1302 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1305 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1306 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1307 recharge_totalbytes );
1308 my $amount = $part_pkg->option('recharge_amount', 1);
1310 my ($l, $v, $d) = $cust_svc->label; # blah
1311 my $pkg = "Recharge $v";
1313 my $bill_error = $cust_main->charge($amount, $pkg,
1314 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1315 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1316 $part_pkg->taxclass); #meh
1318 my $conf = new FS::Conf;
1319 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1321 $bill_error = _do_bop_realtime( $cust_main, $status );
1326 my $error = $svc_x->recharge (\%vhash);
1327 return { 'error' => $error } if $error;
1331 my $error = $bill_error;
1332 $error ||= $svc_x->recharge (\%vhash);
1333 return { 'error' => $error } if $error;
1336 return { error => '', svc => $cust_svc->part_svc->svc };
1340 sub _do_bop_realtime {
1341 my ($cust_main, $status) = (shift, shift);
1343 my $old_balance = $cust_main->balance;
1345 my $bill_error = $cust_main->bill
1346 || $cust_main->apply_payments_and_credits
1347 || $cust_main->collect('realtime' => 1);
1349 if ( $cust_main->balance > $old_balance
1350 && $cust_main->balance > 0
1351 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1352 1 : $status eq 'suspended' ) ) {
1353 #this makes sense. credit is "un-doing" the invoice
1354 my $conf = new FS::Conf;
1355 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1356 'self-service decline',
1357 'reason_type' => $conf->config('signup_credit_type'),
1359 $cust_main->apply_credits( 'order' => 'newest' );
1361 return { 'error' => '_decline', 'bill_error' => $bill_error };
1370 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1371 return { 'error' => $session } if $context eq 'error';
1373 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1374 or return { 'error' => "unknown custnum $custnum" };
1376 my @cust_pkg = sort { $a->bill <=> $b->bill }
1377 grep { $_->part_pkg->freq ne '0' }
1378 $cust_main->ncancelled_pkgs;
1380 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1382 my $total = $cust_main->balance;
1385 my $bill = $_->bill;
1386 $total += $_->part_pkg->base_recur($_, \$bill);
1387 my $renew_date = $_->part_pkg->add_freq($_->bill);
1389 'pkgnum' => $_->pkgnum,
1390 'amount' => sprintf('%.2f', $total),
1391 'bill_date' => $_->bill,
1392 'bill_date_pretty' => time2str('%x', $_->bill),
1393 'renew_date' => $renew_date,
1394 'renew_date_pretty' => time2str('%x', $renew_date),
1395 'expire_date' => $_->expire,
1396 'expire_date_pretty' => time2str('%x', $_->expire),
1401 return { 'dates' => \@array };
1405 sub payment_info_renew_info {
1407 my $renew_info = renew_info($p);
1408 my $payment_info = payment_info($p);
1409 return { %$renew_info,
1417 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1418 return { 'error' => $session } if $context eq 'error';
1420 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1421 or return { 'error' => "unknown custnum $custnum" };
1423 my $date = $p->{'date'};
1427 #freeside-daily -n -d $date fs_daily $custnum
1428 $cust_main->bill_and_collect( 'time' => $date,
1429 'invoice_time' => $now,
1430 'actual_time' => $now,
1431 'check_freq' => '1d',
1434 return { 'error' => '' };
1440 my $session = _cache->get($p->{'session_id'})
1441 or return { 'error' => "Can't resume session" }; #better error message
1443 my $custnum = $session->{'custnum'};
1445 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1446 or return { 'error' => "unknown custnum $custnum" };
1448 my $pkgnum = $p->{'pkgnum'};
1450 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1451 'pkgnum' => $pkgnum, } )
1452 or return { 'error' => "unknown pkgnum $pkgnum" };
1454 my $error = $cust_pkg->cancel( 'quiet'=>1 );
1455 return { 'error' => $error };
1459 sub provision_acct {
1461 warn "provision_acct called\n"
1464 return { 'error' => gettext('passwords_dont_match') }
1465 if $p->{'_password'} ne $p->{'_password2'};
1466 return { 'error' => gettext('empty_password') }
1467 unless length($p->{'_password'});
1469 if ($p->{'domsvc'}) {
1470 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
1471 qw ( svcpart pkgnum ) );
1472 return { 'error' => gettext('invalid_domain') }
1473 unless ($domains{$p->{'domsvc'}});
1476 warn "provision_acct calling _provision\n"
1478 _provision( 'FS::svc_acct',
1479 [qw(username _password domsvc)],
1480 [qw(username _password domsvc)],
1486 sub provision_external {
1488 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
1489 _provision( 'FS::svc_external',
1498 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
1499 warn "_provision called for $class\n"
1502 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1503 return { 'error' => $session } if $context eq 'error';
1505 my $search = { 'custnum' => $custnum };
1506 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1507 my $cust_main = qsearchs('cust_main', $search )
1508 or return { 'error' => "unknown custnum $custnum" };
1510 my $pkgnum = $p->{'pkgnum'};
1512 warn "searching for custnum $custnum pkgnum $pkgnum\n"
1514 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1515 'pkgnum' => $pkgnum,
1517 or return { 'error' => "unknown pkgnum $pkgnum" };
1519 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
1521 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
1522 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
1524 warn "creating $class record\n"
1526 my $svc_x = $class->new( {
1527 'pkgnum' => $p->{'pkgnum'},
1528 'svcpart' => $p->{'svcpart'},
1529 map { $_ => $p->{$_} } @$fields
1531 warn "inserting $class record\n"
1533 my $error = $svc_x->insert;
1536 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
1538 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
1541 my $return = { 'svc' => $part_svc->svc,
1543 map { $_ => $svc_x->get($_) } @$return_fields
1545 warn "_provision returning ". Dumper($return). "\n"
1554 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1555 return { 'error' => $session } if $context eq 'error';
1557 my $search = { 'custnum' => $custnum };
1558 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1559 my $cust_main = qsearchs('cust_main', $search )
1560 or return { 'error' => "unknown custnum $custnum" };
1562 my $pkgnum = $p->{'pkgnum'};
1564 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1565 'pkgnum' => $pkgnum,
1567 or return { 'error' => "unknown pkgnum $pkgnum" };
1569 my $svcpart = $p->{'svcpart'};
1571 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
1572 'svcpart' => $svcpart, } )
1573 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
1574 my $part_svc = $pkg_svc->part_svc;
1576 my $conf = new FS::Conf;
1579 'svc' => $part_svc->svc,
1580 'svcdb' => $part_svc->svcdb,
1581 'pkgnum' => $pkgnum,
1582 'svcpart' => $svcpart,
1583 'custnum' => $custnum,
1585 'security_phrase' => 0, #XXX !
1586 'svc_acct_pop' => [], #XXX !
1588 'init_popstate' => '',
1593 small_custview( $cust_main, $conf->config('countrydefault') ),
1599 sub unprovision_svc {
1602 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1603 return { 'error' => $session } if $context eq 'error';
1605 my $search = { 'custnum' => $custnum };
1606 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1607 my $cust_main = qsearchs('cust_main', $search )
1608 or return { 'error' => "unknown custnum $custnum" };
1610 my $svcnum = $p->{'svcnum'};
1612 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
1613 or return { 'error' => "unknown svcnum $svcnum" };
1615 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
1616 unless $cust_svc->cust_pkg->custnum == $custnum;
1618 my $conf = new FS::Conf;
1620 return { 'svc' => $cust_svc->part_svc->svc,
1621 'error' => $cust_svc->cancel,
1623 small_custview( $cust_main, $conf->config('countrydefault') ),
1628 sub myaccount_passwd {
1630 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1631 return { 'error' => $session } if $context eq 'error';
1633 return { 'error' => "New passwords don't match." }
1634 if $p->{'new_password'} ne $p->{'new_password2'};
1636 return { 'error' => 'Enter new password' }
1637 unless length($p->{'new_password'});
1639 #my $search = { 'custnum' => $custnum };
1640 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1641 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1642 my $search = " AND custnum = $1";
1643 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1645 my $svc_acct = qsearchs( {
1646 'table' => 'svc_acct',
1647 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1648 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
1649 'LEFT JOIN cust_main USING ( custnum ) ',
1650 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
1651 'extra_sql' => $search, #important
1653 or return { 'error' => "Service not found" };
1655 $svc_acct->_password($p->{'new_password'});
1656 my $error = $svc_acct->replace();
1658 my($label, $value) = $svc_acct->cust_svc->label;
1660 return { 'error' => $error,
1669 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1670 return { 'error' => $session } if $context eq 'error';
1672 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
1673 FS::TicketSystem->init();
1675 my $conf = new FS::Conf;
1676 my $queue = $p->{'queue'}
1677 || $conf->config('ticket_system-selfservice_queueid')
1678 || $conf->config('ticket_system-default_queueid');
1680 warn "$me create_ticket: creating ticket\n" if $DEBUG;
1681 my $err_or_ticket = FS::TicketSystem->create_ticket(
1682 '', #create RT session based on FS CurrentUser (fs_selfservice)
1684 'custnum' => $custnum,
1685 'svcnum' => $session->{'svcnum'},
1686 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
1689 if ( ref($err_or_ticket) ) {
1690 warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
1692 return { 'error' => '',
1693 'ticket_id' => $err_or_ticket->id,
1696 warn "$me create_ticket: unsucessful: $err_or_ticket\n"
1698 return { 'error' => $err_or_ticket };
1706 sub _custoragent_session_custnum {
1709 my($context, $session, $custnum);
1710 if ( $p->{'session_id'} ) {
1712 $context = 'customer';
1713 $session = _cache->get($p->{'session_id'})
1714 or return ( 'error' => "Can't resume session" ); #better error message
1715 $custnum = $session->{'custnum'};
1717 } elsif ( $p->{'agent_session_id'} ) {
1720 my $agent_cache = new FS::ClientAPI_SessionCache( {
1721 'namespace' => 'FS::ClientAPI::Agent',
1723 $session = $agent_cache->get($p->{'agent_session_id'})
1724 or return ( 'error' => "Can't resume session" ); #better error message
1725 $custnum = $p->{'custnum'};
1728 return ( 'error' => "Can't resume session" ); #better error message
1731 ($context, $session, $custnum);