1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
141 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
145 #{ %$skin_info_cache_agent };
146 $skin_info_cache_agent;
153 my $conf = new FS::Conf;
157 'phone_login' => $conf->exists('selfservice_server-phone_login'),
158 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
159 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
160 'banner_image_md5' =>
161 md5_hex($conf->config_binary('selfservice-login_banner_image')),
168 sub login_banner_image {
170 my $conf = new FS::Conf;
171 my $image = $conf->config_binary('selfservice-login_banner_image');
173 'md5' => md5_hex($image),
178 #false laziness w/FS::ClientAPI::passwd::passwd
182 my $conf = new FS::Conf;
186 if ( $p->{'domain'} eq 'svc_phone'
187 && $conf->exists('selfservice_server-phone_login') ) {
189 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
190 return { error => 'Number not found.' } unless $svc_phone;
193 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
194 #return { error => 'Only primary user may log in.' }
195 # if $conf->exists('selfservice_server-primary_only')
196 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
198 return { error => 'Incorrect PIN.' }
199 unless $svc_phone->check_pin($p->{'password'});
203 } elsif ( $p->{email}
204 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
207 return { error => 'Incorrect contact password.' }
208 unless $contact->authenticate_password($p->{'password'});
210 $session->{'custnum'} = $contact->custnum;
214 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
216 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
217 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
219 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
220 'domsvc' => $svc_domain->svcnum, }
222 return { error => 'User not found.' } unless $svc_acct;
224 if($conf->exists('selfservice_server-login_svcpart')) {
225 my @svcpart = $conf->config('selfservice_server-login_svcpart');
226 my $svcpart = $svc_acct->cust_svc->svcpart;
227 return { error => 'Invalid user.' }
228 unless grep($_ eq $svcpart, @svcpart);
231 return { error => 'Incorrect password.' }
232 unless $svc_acct->check_password($p->{'password'});
240 $session->{'svcnum'} = $svc_x->svcnum;
242 my $cust_svc = $svc_x->cust_svc;
243 my $cust_pkg = $cust_svc->cust_pkg;
245 my $cust_main = $cust_pkg->cust_main;
246 $session->{'custnum'} = $cust_main->custnum;
247 if ( $conf->exists('pkg-balances') ) {
248 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
249 $cust_main->ncancelled_pkgs;
250 $session->{'pkgnum'} = $cust_pkg->pkgnum
251 if scalar(@cust_pkg) > 1;
255 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
256 #return { error => 'Only primary user may log in.' }
257 # if $conf->exists('selfservice_server-primary_only')
258 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
259 my $part_pkg = $cust_pkg->part_pkg;
260 return { error => 'Only primary user may log in.' }
261 if $conf->exists('selfservice_server-primary_only')
262 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
268 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
269 } until ( ! defined _cache->get($session_id) ); #just in case
271 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
272 _cache->set( $session_id, $session, $timeout );
274 return { 'error' => '',
275 'session_id' => $session_id,
281 if ( $p->{'session_id'} ) {
282 _cache->remove($p->{'session_id'});
283 return { %{ skin_info($p) }, 'error' => '' };
285 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
292 my($context, $session, $custnum) = _custoragent_session_custnum($p);
293 return { 'error' => $session } if $context eq 'error';
295 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
296 or return { 'error' => "Service not found" };
298 $session->{'svcnum'} = $svc_acct->svcnum;
300 my $conf = new FS::Conf;
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $p->{'session_id'}, $session, $timeout );
304 return { 'error' => '' };
308 sub payment_gateway {
310 # takes a cust_main and a cust_payby entry, returns the payment_gateway
311 my $conf = new FS::Conf;
312 my $cust_main = shift;
313 my $cust_payby = shift;
314 my $gatewaynum = $conf->config('selfservice-payment_gateway');
316 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
317 die "configured gatewaynum $gatewaynum not found!" if !$pg;
321 return '' if ! FS::payby->realtime($cust_payby);
322 my $pg = $cust_main->agent->payment_gateway(
323 'method' => FS::payby->payby2bop($cust_payby),
333 my $conf = new FS::Conf;
335 my $info = skin_info($p);
337 use vars qw( $cust_paybys ); #cache for performance
338 unless ( $cust_paybys ) {
340 my %cust_paybys = map { $_ => 1 }
341 map { FS::payby->payby2payment($_) }
342 $conf->config('signup_server-payby');
344 $cust_paybys = [ keys %cust_paybys ];
347 $info->{'cust_paybys'} = $cust_paybys;
349 my($context, $session, $custnum) = _custoragent_session_custnum($p);
350 return { 'error' => $session } if $context eq 'error';
352 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
353 or return { 'error' => "unknown custnum $custnum" };
355 $info->{'hide_payment_fields'} = [
357 my $pg = payment_gateway($cust_main, $_);
358 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
359 } @{ $info->{cust_paybys} }
362 $info->{'self_suspend_reason'} =
363 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
365 $info->{'edit_ticket_subject'} =
366 $conf->exists('ticket_system-selfservice_edit_subject') &&
367 $cust_main->edit_subject;
369 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
372 'custnum' => $custnum,
373 'access_pkgnum' => $session->{'pkgnum'},
374 'access_svcnum' => $session->{'svcnum'},
381 my($context, $session, $custnum) = _custoragent_session_custnum($p);
382 return { 'error' => $session } if $context eq 'error';
386 my $conf = new FS::Conf;
387 if ($conf->exists('cust_main-require_address2')) {
388 $return{'require_address2'} = '1';
390 $return{'require_address2'} = '';
393 if ( $FS::TicketSystem::system ) {
394 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
395 FS::TicketSystem->init();
398 if ( $custnum ) { #customer record
400 my $search = { 'custnum' => $custnum };
401 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
402 my $cust_main = qsearchs('cust_main', $search )
403 or return { 'error' => "unknown custnum $custnum" };
405 $return{display_custnum} = $cust_main->display_custnum;
407 if ( $session->{'pkgnum'} ) {
408 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
409 #next_bill_date from cust_pkg?
411 $return{balance} = $cust_main->balance;
412 $return{next_bill_date} = $cust_main->next_bill_date;
413 $return{next_bill_date_pretty} =
414 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
418 my @tickets = $cust_main->tickets;
419 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
420 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
421 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
425 ($a->{'_selfservice_priority'} eq '') <=>
426 ($b->{'_selfservice_priority'} eq '')
429 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
435 $return{tickets} = \@tickets;
438 unless ( $session->{'pkgnum'} ) {
441 invnum => $_->invnum,
442 date => time2str("%b %o, %Y", $_->_date),
445 } $cust_main->open_cust_bill;
446 $return{open_invoices} = \@open;
448 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
449 my $sth = dbh->prepare($sql) or die dbh->errstr;
450 $sth->execute($custnum) or die $sth->errstr;
451 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
452 $return{'last_invoice_date_pretty'} =
453 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
456 $return{countrydefault} = scalar($conf->config('countrydefault'));
458 $return{small_custview} =
459 small_custview( $cust_main,
460 $return{countrydefault},
461 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
464 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
466 $return{has_ship_address} = $cust_main->has_ship_address;
467 $return{status} = $cust_main->status;
468 $return{statuscolor} = $cust_main->statuscolor;
470 for (@cust_main_editable_fields) {
471 $return{$_} = $cust_main->get($_);
474 for (@location_editable_fields) {
475 $return{$_} = $cust_main->bill_location->get($_);
476 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
478 $return{has_ship_address} = $cust_main->has_ship_address;
479 # compatibility: some places in selfservice use this to determine
480 # if there's a ship address
481 if ( $return{has_ship_address} ) {
482 $return{ship_last} = $cust_main->last;
483 $return{ship_first} = $cust_main->first;
486 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
487 $return{payinfo} = $cust_main->paymask;
488 @return{'month', 'year'} = $cust_main->paydate_monthyear;
491 $return{'invoicing_list'} =
492 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
493 $return{'postal_invoicing'} =
494 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
496 if (scalar($conf->config('support_packages'))) {
497 my @support_services = ();
498 foreach ($cust_main->support_services) {
499 my $seconds = $_->svc_x->seconds || 0;
500 my $time_remaining = (($seconds < 0) ? '-' : '' ).
501 int(abs($seconds)/3600)."h".
502 sprintf("%02d",(abs($seconds)%3600)/60)."m";
503 my $cust_pkg = $_->cust_pkg;
506 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
507 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
508 push @support_services, { svcnum => $_->svcnum,
509 time => $time_remaining,
514 $return{support_services} = \@support_services;
517 if ( $conf->config('prepayment_discounts-credit_type') ) {
519 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
522 if ( $session->{'svcnum'} ) {
523 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
524 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
525 $return{'svcnum'} = $session->{'svcnum'};
528 } elsif ( $session->{'svcnum'} ) { #no customer record
530 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
531 or die "unknown svcnum";
532 $return{name} = $svc_acct->email;
536 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
540 return { 'error' => '',
541 'custnum' => $custnum,
547 sub customer_info_short {
550 my($context, $session, $custnum) = _custoragent_session_custnum($p);
551 return { 'error' => $session } if $context eq 'error';
555 my $conf = new FS::Conf;
557 if ( $custnum ) { #customer record
559 my $search = { 'custnum' => $custnum };
560 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
561 my $cust_main = qsearchs('cust_main', $search )
562 or return { 'error' => "unknown custnum $custnum" };
564 $return{display_custnum} = $cust_main->display_custnum;
566 $return{countrydefault} = scalar($conf->config('countrydefault'));
568 $return{small_custview} =
569 small_custview( $cust_main,
570 $return{countrydefault},
574 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
576 $return{payby} = $cust_main->payby;
578 #none of these are terribly expensive if we want 'em...
579 for (@cust_main_editable_fields) {
580 $return{$_} = $cust_main->get($_);
582 #maybe a little more expensive, but it should be cached by now
583 for (@location_editable_fields) {
584 $return{$_} = $cust_main->bill_location->get($_);
585 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
588 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
589 $return{payinfo} = $cust_main->paymask;
590 @return{'month', 'year'} = $cust_main->paydate_monthyear;
593 $return{'invoicing_list'} =
594 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
595 #$return{'postal_invoicing'} =
596 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
598 if ( $session->{'svcnum'} ) {
599 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
600 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
601 $return{'svcnum'} = $session->{'svcnum'};
604 } elsif ( $session->{'svcnum'} ) { #no customer record
606 #uuh, not supproted yet... die?
607 return { 'error' => 'customer_info_short not yet supported as agent' };
611 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
615 return { 'error' => '',
616 'custnum' => $custnum,
621 sub billing_history {
624 my($context, $session, $custnum) = _custoragent_session_custnum($p);
625 return { 'error' => $session } if $context eq 'error';
627 return { 'error' => 'No customer' } unless $custnum;
629 my $search = { 'custnum' => $custnum };
630 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
631 my $cust_main = qsearchs('cust_main', $search )
632 or return { 'error' => "unknown custnum $custnum" };
636 if ( $session->{'pkgnum'} ) {
637 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
638 #next_bill_date from cust_pkg?
639 return { 'error' => 'No history for package' };
642 $return{balance} = $cust_main->balance;
643 $return{next_bill_date} = $cust_main->next_bill_date;
644 $return{next_bill_date_pretty} =
645 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
650 my $conf = new FS::Conf;
652 if ( $conf->exists('selfservice-billing_history-line_items') ) {
654 foreach my $cust_bill ( $cust_main->cust_bill ) {
657 'type' => 'Line item',
658 'description' => $_->desc( $cust_main->locale ).
659 ( $_->sdate && $_->edate
660 ? ' '. time2str('%d-%b-%Y', $_->sdate).
661 ' To '. time2str('%d-%b-%Y', $_->edate)
664 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
665 'date' => $cust_bill->_date,
666 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
668 foreach $cust_bill->cust_bill_pkg;
676 'description' => 'Invoice #'. $_->display_invnum,
677 'amount' => sprintf('%.2f', $_->charged ),
679 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
681 foreach $cust_main->cust_bill;
687 'description' => 'Payment', #XXX type
688 'amount' => sprintf('%.2f', 0 - $_->paid ),
690 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
692 foreach $cust_main->cust_pay;
696 'description' => 'Credit', #more info?
697 'amount' => sprintf('%.2f', 0 -$_->amount ),
699 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
701 foreach $cust_main->cust_credit;
705 'description' => 'Refund', #more info? type, like payment?
706 'amount' => $_->refund,
708 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
710 foreach $cust_main->cust_refund;
712 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
714 $return{'history'} = \@history;
722 my $session = _cache->get($p->{'session_id'})
723 or return { 'error' => "Can't resume session" }; #better error message
725 my $custnum = $session->{'custnum'}
726 or return { 'error' => "no customer record" };
728 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
729 or return { 'error' => "unknown custnum $custnum" };
731 my $new = new FS::cust_main { $cust_main->hash };
733 $new->set( $_ => $p->{$_} )
734 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
736 if ( exists($p->{address1}) ) {
737 my $bill_location = FS::cust_location->new({
738 map { $_ => $p->{$_} } @location_editable_fields
740 # if this is unchanged from before, cust_main::replace will ignore it
741 $new->set('bill_location' => $bill_location);
744 if ( exists($p->{ship_address1}) ) {
745 my $ship_location = FS::cust_location->new({
746 map { $_ => $p->{"ship_$_"} } @location_editable_fields
748 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
749 # Selfservice unfortunately tries to indicate "same as billing
750 # address" by sending all fields empty. Did this ever work?
751 $ship_location = $cust_main->bill_location;
753 $new->set('ship_location' => $ship_location);
755 # but if it hasn't been passed in at all, leave ship_location alone--
756 # DON'T change it to match bill_location.
759 if (exists($p->{'payby'})) {
760 $p->{'payby'} =~ /^([A-Z]{4})$/
761 or return { 'error' => "illegal_payby " . $p->{'payby'} };
765 if ( $payby =~ /^(CARD|DCRD)$/ ) {
767 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
769 if ( $new->payinfo eq $cust_main->paymask ) {
770 $new->payinfo($cust_main->payinfo);
772 $new->payinfo($p->{'payinfo'});
775 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
777 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
780 $p->{'payinfo1'} =~ /^([\dx]+)$/
781 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
783 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
784 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
786 $payinfo = $payinfo1. '@'. $payinfo2;
788 $new->payinfo( ($payinfo eq $cust_main->paymask)
789 ? $cust_main->payinfo
793 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
795 } elsif ( $payby =~ /^(BILL)$/ ) {
797 } elsif ( $payby ) { #notyet ready
798 return { 'error' => "unknown payby $payby" };
802 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
803 #false laziness with httemplate/edit/process/cust_main.cgi
804 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
805 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
807 @invoicing_list = $cust_main->invoicing_list;
810 my $error = $new->replace($cust_main, \@invoicing_list);
811 return { 'error' => $error } if $error;
814 return { 'error' => '' };
819 my $session = _cache->get($p->{'session_id'})
820 or return { 'error' => "Can't resume session" }; #better error message
826 my $conf = new FS::Conf;
827 use vars qw($payment_info); #cache for performance
828 unless ( $payment_info ) {
830 my %states = map { $_->state => 1 }
831 qsearch('cust_main_county', {
832 'country' => $conf->config('countrydefault') || 'US'
835 my %cust_paybys = map { $_ => 1 }
836 map { FS::payby->payby2payment($_) }
837 $conf->config('signup_server-payby');
839 my @cust_paybys = keys %cust_paybys;
843 #list all counties/states/countries
844 'cust_main_county' =>
845 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
847 #shortcut for one-country folks
849 [ sort { $a cmp $b } keys %states ],
851 'card_types' => card_types(),
853 'paytypes' => [ @FS::cust_main::paytypes ],
855 'paybys' => [ $conf->config('signup_server-payby') ],
856 'cust_paybys' => \@cust_paybys,
858 'stateid_label' => FS::Msgcat::_gettext('stateid'),
859 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
861 'show_ss' => $conf->exists('show_ss'),
862 'show_stateid' => $conf->exists('show_stateid'),
863 'show_paystate' => $conf->exists('show_bankstate'),
865 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
867 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
876 my %return = %$payment_info;
878 my $custnum = $session->{'custnum'};
880 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
881 or return { 'error' => "unknown custnum $custnum" };
883 $return{'hide_payment_fields'} = [
885 my $pg = payment_gateway($cust_main, $_);
886 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
887 } @{ $return{cust_paybys} }
890 $return{balance} = $cust_main->balance; #XXX pkg-balances?
892 $return{payname} = $cust_main->payname
893 || ( $cust_main->first. ' '. $cust_main->get('last') );
895 $return{$_} = $cust_main->bill_location->get($_)
896 for qw(address1 address2 city state zip);
898 $return{payby} = $cust_main->payby;
899 $return{stateid_state} = $cust_main->stateid_state;
901 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
902 $return{card_type} = cardtype($cust_main->payinfo);
903 $return{payinfo} = $cust_main->paymask;
905 @return{'month', 'year'} = $cust_main->paydate_monthyear;
909 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
910 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
911 $return{payinfo1} = $payinfo1;
912 $return{payinfo2} = $payinfo2;
913 $return{paytype} = $cust_main->paytype;
914 $return{paystate} = $cust_main->paystate;
915 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
918 if ( $conf->config('prepayment_discounts-credit_type') ) {
920 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
923 #doubleclick protection
925 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
927 return { 'error' => '',
933 #some false laziness with httemplate/process/payment.cgi - look there for
934 #ACH and CVV support stuff
936 sub validate_payment {
939 my $session = _cache->get($p->{'session_id'})
940 or return { 'error' => "Can't resume session" }; #better error message
942 my $custnum = $session->{'custnum'};
944 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
945 or return { 'error' => "unknown custnum $custnum" };
947 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
948 or return { 'error' => gettext('illegal_amount') };
950 return { error => 'Amount must be greater than 0' } unless $amount > 0;
952 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
953 #changing the hidden form values
954 my $conf = new FS::Conf;
955 my $fee_display = $conf->config('selfservice_process-display') || 'add';
956 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
957 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
958 if ( $fee_display eq 'add'
960 and ! $fee_skip_first || scalar($cust_main->cust_pay)
963 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
964 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
967 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
968 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
969 my $discount_term = $1;
971 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
972 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
975 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
976 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
979 $p->{'payby'} ||= 'CARD';
980 $p->{'payby'} =~ /^([A-Z]{4})$/
981 or return { 'error' => "illegal_payby " . $p->{'payby'} };
984 #false laziness w/process/payment.cgi
987 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
989 $p->{'payinfo1'} =~ /^([\dx]+)$/
990 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
992 $p->{'payinfo2'} =~ /^([\dx]+)$/
993 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
995 $payinfo = $payinfo1. '@'. $payinfo2;
997 $payinfo = $cust_main->payinfo
998 if $cust_main->paymask eq $payinfo;
1000 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1002 $payinfo = $p->{'payinfo'};
1004 #more intelligent matching will be needed here if you change
1005 #card_masking_method and don't remove existing paymasks
1006 $payinfo = $cust_main->payinfo
1007 if $cust_main->paymask eq $payinfo;
1009 $payinfo =~ s/\D//g;
1010 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1011 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1015 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1016 return { 'error' => gettext('unknown_card_type') }
1017 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1019 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1020 if ( cardtype($payinfo) eq 'American Express card' ) {
1021 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1022 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1025 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1026 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1032 die "unknown payby $payby";
1035 my %payby2fields = (
1036 'CARD' => [ qw( paystart_month paystart_year payissue payip
1037 address1 address2 city state zip country ) ],
1038 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1042 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1045 'cust_main' => $cust_main, #XXX or just custnum??
1046 'amount' => sprintf('%.2f', $amount),
1048 'payinfo' => $payinfo,
1049 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1050 'card_type' => $card_type,
1051 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1052 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1053 'month' => $p->{'month'},
1054 'year' => $p->{'year'},
1055 'payname' => $payname,
1056 'paybatch' => $paybatch, #this doesn't actually do anything
1057 'paycvv' => $paycvv,
1058 'payname' => $payname,
1059 'discount_term' => $discount_term,
1060 'pkgnum' => $session->{'pkgnum'},
1061 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1071 my $validate = validate_payment($p);
1072 return $validate if $validate->{'error'};
1074 my $conf = new FS::Conf;
1075 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1076 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1078 +{ map { $_=>$validate->{$_} }
1079 qw( card_type paymask payname paydate_pretty month year amount
1080 address1 address2 city state zip country
1086 sub process_stored_payment {
1089 my $session_id = $p->{'session_id'};
1091 my $payment_info = _cache->get( "payment_$session_id" )
1092 or return { 'error' => "Can't resume session" }; #better error message
1094 do_process_payment($payment_info);
1098 sub process_payment {
1101 my $payment_info = validate_payment($p);
1102 return $payment_info if $payment_info->{'error'};
1104 do_process_payment($payment_info);
1108 sub do_process_payment {
1109 my $validate = shift;
1111 my $cust_main = $validate->{'cust_main'};
1113 my $amount = delete $validate->{'amount'};
1116 my $payby = delete $validate->{'payby'};
1118 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1121 'paynum_ref' => \$paynum,
1124 return { 'error' => $error } if $error;
1126 #no error, so order the fee package if applicable...
1127 my $conf = new FS::Conf;
1128 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1129 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1131 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1133 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1135 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1136 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1139 #and generate an invoice for it now too
1140 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1141 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1146 $cust_main->apply_payments;
1148 if ( $validate->{'save'} ) {
1149 my $new = new FS::cust_main { $cust_main->hash };
1150 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1151 $new->set( $_ => $validate->{$_} )
1152 foreach qw( payname paystart_month paystart_year payissue payip );
1153 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1155 my $bill_location = FS::cust_location->new({
1156 map { $_ => $validate->{$_} }
1157 qw(address1 address2 city state country zip)
1159 $new->set('bill_location' => $bill_location);
1160 # but don't allow the service address to change this way.
1162 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1163 $new->set( $_ => $validate->{$_} )
1164 foreach qw( payname payip paytype paystate
1165 stateid stateid_state );
1166 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1168 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1169 $new->set( 'paydate' => $validate->{'paydate'} );
1170 my $error = $new->replace($cust_main);
1172 #no, this causes customers to process their payments again
1173 #return { 'error' => $error };
1174 #XXX just warn verosely for now so i can figure out how these happen in
1175 # the first place, eventually should redirect them to the "change
1176 #address" page but indicate the payment did process??
1177 delete($validate->{'payinfo'}); #don't want to log this!
1178 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1179 "NEW: ". Dumper($new)."\n".
1180 "OLD: ". Dumper($cust_main)."\n".
1181 "PACKET: ". Dumper($validate)."\n";
1189 my $receipt_html = '';
1191 # currently supported for realtime CC only; send receipt data to SS
1192 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1195 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1198 <TD ALIGN="right">Payment#</TD>
1199 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1203 <TD ALIGN="right">Date</TD>
1205 <TD BGCOLOR="#FFFFFF"><B>! .
1206 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1212 <TD ALIGN="right">Amount</TD>
1213 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1218 <TD ALIGN="right">Payment method</TD>
1219 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1230 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1234 'amount' => sprintf('%.2f', $cust_pay->paid),
1235 'date' => $cust_pay->_date,
1236 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1237 'time_pretty' => time2str('%T', $cust_pay->_date),
1238 'auth_num' => $auth,
1239 'order_num' => $order,
1240 'receipt_html' => $receipt_html,
1247 'receipt_html' => '',
1254 sub realtime_collect {
1257 my $session = _cache->get($p->{'session_id'})
1258 or return { 'error' => "Can't resume session" }; #better error message
1260 my $custnum = $session->{'custnum'};
1262 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1263 or return { 'error' => "unknown custnum $custnum" };
1266 if ( $p->{'amount'} ) {
1267 $amount = $p->{'amount'};
1269 elsif ( $session->{'pkgnum'} ) {
1270 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1273 $amount = $cust_main->balance;
1276 my $error = $cust_main->realtime_collect(
1277 'method' => $p->{'method'},
1278 'amount' => $amount,
1279 'pkgnum' => $session->{'pkgnum'},
1280 'session_id' => $p->{'session_id'},
1284 return { 'error' => $error } unless ref( $error );
1286 return { 'error' => '', amount => $amount, %$error };
1289 sub start_thirdparty {
1291 my $session = _cache->get($p->{'session_id'})
1292 or return { 'error' => "Can't resume session" }; #better error message
1293 my $custnum = $session->{'custnum'};
1294 my $cust_main = FS::cust_main->by_key($custnum);
1296 my $amount = $p->{'amount'}
1297 or return { error => 'no amount' };
1299 my $result = $cust_main->create_payment(
1300 'method' => $p->{'method'},
1301 'amount' => $p->{'amount'},
1302 'pkgnum' => $session->{'pkgnum'},
1303 'session_id' => $p->{'session_id'},
1306 if ( ref($result) ) { # hashref or error
1309 return { error => $result };
1313 sub finish_thirdparty {
1315 my $session_id = delete $p->{'session_id'};
1316 my $session = _cache->get($session_id)
1317 or return { 'error' => "Can't resume session" };
1318 my $custnum = $session->{'custnum'};
1319 my $cust_main = FS::cust_main->by_key($custnum);
1321 if ( $p->{_cancel} ) {
1322 # customer backed out of making a payment
1323 return $cust_main->cancel_payment( $session_id );
1325 my $result = $cust_main->execute_payment( $session_id, %$p );
1326 if ( ref($result) ) {
1329 return { error => $result };
1333 sub process_payment_order_pkg {
1336 my $hr = process_payment($p);
1337 return $hr if $hr->{'error'};
1342 sub process_payment_order_renew {
1345 my $hr = process_payment($p);
1346 return $hr if $hr->{'error'};
1351 sub process_prepay {
1355 my $session = _cache->get($p->{'session_id'})
1356 or return { 'error' => "Can't resume session" }; #better error message
1360 my $custnum = $session->{'custnum'};
1362 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1363 or return { 'error' => "unknown custnum $custnum" };
1365 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1366 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1374 return { 'error' => $error } if $error;
1376 return { 'error' => '',
1377 'amount' => $amount,
1378 'seconds' => $seconds,
1379 'duration' => duration_exact($seconds),
1380 'upbytes' => $upbytes,
1381 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1382 'downbytes' => $downbytes,
1383 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1384 'totalbytes'=> $totalbytes,
1385 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1392 my $session = _cache->get($p->{'session_id'})
1393 or return { 'error' => "Can't resume session" }; #better error message
1395 my $custnum = $session->{'custnum'};
1397 my $invnum = $p->{'invnum'};
1399 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1400 'custnum' => $custnum } )
1401 or return { 'error' => "Can't find invnum" };
1405 return { 'error' => '',
1406 'invnum' => $invnum,
1407 'invoice_text' => join('', $cust_bill->print_text ),
1408 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1415 my $session = _cache->get($p->{'session_id'})
1416 or return { 'error' => "Can't resume session" }; #better error message
1418 my $custnum = $session->{'custnum'};
1420 my $invnum = $p->{'invnum'};
1422 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1423 'custnum' => $custnum } )
1424 or return { 'error' => "Can't find invnum" };
1428 return { 'error' => '',
1429 'invnum' => $invnum,
1430 'invoice_pdf' => $cust_bill->print_pdf({
1431 'unsquelch_cdr' => 1,
1432 'locale' => $p->{'locale'},
1438 sub legacy_invoice {
1440 my $session = _cache->get($p->{'session_id'})
1441 or return { 'error' => "Can't resume session" }; #better error message
1443 my $custnum = $session->{'custnum'};
1445 my $legacyinvnum = $p->{'legacyinvnum'};
1448 'legacyinvnum' => $legacyinvnum,
1449 'custnum' => $custnum,
1452 my $legacy_cust_bill =
1453 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1454 || qsearchs('legacy_cust_bill', \%hash )
1455 or return { 'error' => "Can't find legacyinvnum" };
1459 return { 'error' => '',
1460 'legacyinvnum' => $legacyinvnum,
1461 'legacyid' => $legacy_cust_bill->legacyid,
1462 'invoice_html' => $legacy_cust_bill->content_html,
1467 sub legacy_invoice_pdf {
1469 my $session = _cache->get($p->{'session_id'})
1470 or return { 'error' => "Can't resume session" }; #better error message
1472 my $custnum = $session->{'custnum'};
1474 my $legacyinvnum = $p->{'legacyinvnum'};
1476 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1477 'legacyinvnum' => $legacyinvnum,
1478 'custnum' => $custnum,
1479 }) or return { 'error' => "Can't find legacyinvnum" };
1483 return { 'error' => '',
1484 'legacyinvnum' => $legacyinvnum,
1485 'legacyid' => $legacy_cust_bill->legacyid,
1486 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1494 #sessioning for this? how do we get the session id to the backend invoice
1495 # template so it can add it to the link, blah
1498 if ( $p->{'invnum'} ) {
1499 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1500 or return { 'error' => 'unknown invnum' };
1501 $agentnum = $cust_bill->cust_main->agentnum;
1504 my $templatename = $p->{'template'} || $p->{'templatename'};
1506 #false laziness-ish w/view/cust_bill-logo.cgi
1508 my $conf = new FS::Conf;
1509 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1510 $templatename = "_$1";
1515 my $filename = "logo$templatename.png";
1517 return { 'error' => '',
1518 'logo' => $conf->config_binary($filename, $agentnum),
1519 'content_type' => 'image/png', #should allow gif, jpg too
1526 my $session = _cache->get($p->{'session_id'})
1527 or return { 'error' => "Can't resume session" }; #better error message
1529 my $custnum = $session->{'custnum'};
1531 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1532 or return { 'error' => "unknown custnum $custnum" };
1534 my $conf = new FS::Conf;
1536 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1538 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1542 return { 'error' => '',
1543 'balance' => $cust_main->balance,
1546 my $owed = $_->owed;
1548 +{ 'invnum' => $_->invnum,
1549 '_date' => $_->_date,
1550 'date' => time2str("%b %o, %Y", $_->_date),
1551 'date_short' => time2str("%m-%d-%Y", $_->_date),
1552 'previous' => sprintf('%.2f', ($_->previous)[0]),
1553 'charged' => sprintf('%.2f', $_->charged),
1554 'owed' => sprintf('%.2f', $owed),
1555 'balance' => sprintf('%.2f', $balance),
1560 'legacy_invoices' => [
1562 +{ 'legacyinvnum' => $_->legacyinvnum,
1563 'legacyid' => $_->legacyid,
1564 '_date' => $_->_date,
1565 'date' => time2str("%b %o, %Y", $_->_date),
1566 'date_short' => time2str("%m-%d-%Y", $_->_date),
1567 'charged' => sprintf('%.2f', $_->charged),
1568 'has_content' => ( length($_->content_pdf)
1569 || length($_->content_html) ),
1579 my $session = _cache->get($p->{'session_id'})
1580 or return { 'error' => "Can't resume session" }; #better error message
1582 my $custnum = $session->{'custnum'};
1584 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1585 or return { 'error' => "unknown custnum $custnum" };
1587 my @errors = $cust_main->cancel( 'quiet'=>1 );
1589 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1591 return { 'error' => $error };
1598 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1599 return { 'error' => $session } if $context eq 'error';
1601 my $search = { 'custnum' => $custnum };
1602 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1603 my $cust_main = qsearchs('cust_main', $search )
1604 or return { 'error' => "unknown custnum $custnum" };
1606 my $conf = new FS::Conf;
1608 # the duplication below is necessary:
1609 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1610 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1611 # non-backwards-compatible change breaking the software of anyone using the API
1612 # instead of the stock selfservice
1613 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1614 if( $conf->exists('selfservice_server-view-wholesale') ) {
1615 return { 'svcnum' => $session->{'svcnum'},
1616 'custnum' => $custnum,
1617 'cust_pkg' => [ map {
1619 part_pkg => [ map $_->hashref, $_->part_pkg ],
1621 [ map $_->hashref, $_->available_part_svc ],
1623 [ map { my $ref = { $_->hash,
1624 label => [ $_->label ],
1626 $ref->{_password} = $_->svc_x->_password
1627 if $context eq 'agent'
1628 && $conf->exists('agent-showpasswords')
1629 && $_->part_svc->svcdb eq 'svc_acct';
1634 } $cust_main->cust_pkg
1637 small_custview( $cust_main, $conf->config('countrydefault') ),
1638 'wholesale_view' => 1,
1639 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1640 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1641 'lnp' => $conf->exists('svc_phone-lnp'),
1645 { 'svcnum' => $session->{'svcnum'},
1646 'custnum' => $custnum,
1647 'cust_pkg' => [ map {
1648 my $primary_cust_svc = $_->primary_cust_svc;
1651 pkg_label => $_->pkg_locale,
1652 status => $_->status,
1654 [ map { $_->hashref }
1655 grep { $_->selfservice_access ne 'hidden' }
1656 $_->available_part_svc
1659 [ map { my $ref = { $_->hash,
1660 label => [ $_->label ],
1662 $ref->{_password} = $_->svc_x->_password
1663 if $context eq 'agent'
1664 && $conf->exists('agent-showpasswords')
1665 && $_->part_svc->svcdb eq 'svc_acct';
1666 $ref->{svchash} = { $_->svc_x->hash } if
1667 $_->part_svc->svcdb eq 'svc_phone';
1668 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1669 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1672 grep { $_->part_svc->selfservice_access ne 'hidden' }
1677 ? { $primary_cust_svc->hash,
1678 label => [ $primary_cust_svc->label ],
1679 finger => $primary_cust_svc->svc_x->finger, #uuh
1680 $primary_cust_svc->part_svc->hash,
1684 } $cust_main->ncancelled_pkgs
1687 small_custview( $cust_main, $conf->config('countrydefault') ),
1695 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1696 return { 'error' => $session } if $context eq 'error';
1698 my $search = { 'custnum' => $custnum };
1699 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1700 my $cust_main = qsearchs('cust_main', $search )
1701 or return { 'error' => "unknown custnum $custnum" };
1703 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1704 if ( ! $pkgnum && $p->{'svcnum'} ) {
1705 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1706 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1710 my @cust_pkg_usage = ();
1711 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1712 foreach my $cust_pkg ( $p->{'ncancelled'}
1713 ? $cust_main->ncancelled_pkgs
1714 : $cust_main->unsuspended_pkgs ) {
1715 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1716 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1717 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1720 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1722 foreach (@cust_pkg_usage) {
1723 my $part = $_->part_pkg_usage;
1724 my $tag = $part->description . ($part->shared ? 1 : 0);
1725 my $row = $usage_pools{$tag}
1726 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1727 $row->[1] += $_->minutes; # minutes remaining
1728 $row->[2] += $part->minutes; # minutes total
1731 if ( $p->{'svcdb'} ) {
1732 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1734 : ref($p->{'svcdb'}) eq 'ARRAY'
1735 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1736 : { $p->{'svcdb'} => 1 };
1737 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1740 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1743 my $conf = new FS::Conf;
1746 'svcnum' => $session->{'svcnum'},
1747 'custnum' => $custnum,
1748 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1749 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1752 my $svc_x = $_->svc_x;
1753 my($label, $value) = $_->label;
1754 my $part_svc = $_->part_svc;
1755 my $svcdb = $part_svc->svcdb;
1756 my $cust_pkg = $_->cust_pkg;
1757 my $part_pkg = $cust_pkg->part_pkg;
1760 'svcnum' => $_->svcnum,
1761 'display_svcnum' => $_->display_svcnum,
1765 'pkg_label' => $cust_pkg->pkg_locale,
1766 'pkg_status' => $cust_pkg->status,
1767 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1770 if ( $svcdb eq 'svc_acct' ) {
1773 'username' => $svc_x->username,
1774 'email' => $svc_x->email,
1775 'finger' => $svc_x->finger,
1776 'seconds' => $svc_x->seconds,
1777 'upbytes' => display_bytecount($svc_x->upbytes),
1778 'downbytes' => display_bytecount($svc_x->downbytes),
1779 'totalbytes' => display_bytecount($svc_x->totalbytes),
1781 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1782 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1783 'recharge_upbytes' =>
1784 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1785 'recharge_downbytes' =>
1786 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1787 'recharge_totalbytes' =>
1788 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1792 } elsif ( $svcdb eq 'svc_dsl' ) {
1793 $hash{'phonenum'} = $svc_x->phonenum;
1794 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1795 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1796 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1799 $hash{'name'} = $cust_main->name;
1801 } elsif ( $svcdb eq 'svc_phone' ) {
1802 # could potentially show lots of things...
1803 $hash{'outbound'} = 1;
1804 $hash{'inbound'} = 0;
1805 if ( $part_pkg->plan eq 'voip_inbound' ) {
1806 $hash{'outbound'} = 0;
1807 $hash{'inbound'} = 1;
1808 } elsif ( $part_pkg->option('selfservice_inbound_format')
1809 or $conf->config('selfservice-default_inbound_cdr_format')
1811 $hash{'inbound'} = 1;
1813 foreach (qw(inbound outbound)) {
1814 # hmm...we can't filter by status here, because there might
1815 # not be cdr_terminations at all. have to go by date.
1816 # find all since the last bill date.
1817 # XXX cdr types? we are going to need them.
1819 my $sum_cdr = $svc_x->sum_cdrs(
1820 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1821 'begin' => ($cust_pkg->last_bill || 0),
1824 $hash{$_} = $sum_cdr->hashref;
1829 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1840 map { $usage_pools{$_} }
1848 sub _customer_svc_x {
1849 my($custnum, $svcnum, $table) = (shift, shift, shift);
1850 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1852 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1853 my $search = " AND custnum = $1";
1854 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1857 'table' => ($table || 'svc_acct'),
1858 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1859 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1860 #'LEFT JOIN cust_main USING ( custnum ) ',
1861 'hashref' => $hashref,
1862 'extra_sql' => $search, #important
1867 sub svc_status_html {
1870 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1871 return { 'error' => $session } if $context eq 'error';
1873 #XXX only svc_dsl for now
1874 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1875 or return { 'error' => "Service not found" };
1877 my $html = $svc_x->getstatus_html;
1879 return { 'html' => $html };
1883 sub svc_status_hash {
1886 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1887 return { 'error' => $session } if $context eq 'error';
1889 #XXX only svc_acct for now
1890 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1891 or return { 'error' => "Service not found" };
1893 my ( $html, $hashref ) = $svc_x->export_getstatus;
1898 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1899 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1900 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1901 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1902 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1905 my( $p, $method ) = @_;
1907 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1908 return { 'error' => $session } if $context eq 'error';
1910 #XXX only svc_acct for now
1911 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1912 or return { 'error' => "Service not found" };
1914 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1916 my $error = $svc_x->$method($p); #$p? returns error?
1917 return { 'error' => $error } if $error;
1919 return {}; #? { 'error' => '' }
1923 sub acct_forward_info {
1926 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1927 return { 'error' => $session } if $context eq 'error';
1929 my $svc_forward = _customer_svc_x( $custnum,
1930 { 'srcsvc' => $p->{'svcnum'} },
1933 or return { 'error' => '',
1937 return { 'error' => '',
1938 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1943 sub process_acct_forward {
1945 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1946 return { 'error' => $session } if $context eq 'error';
1948 my $old = _customer_svc_x( $custnum,
1949 { 'srcsvc' => $p->{'svcnum'} },
1953 if ( $p->{'dst'} eq '' ) {
1955 my $error = $old->delete;
1956 return { 'error' => $error };
1958 return { 'error' => '' };
1961 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1962 'dst' => $p->{'dst'},
1967 $new->svcnum($old->svcnum);
1968 my $cust_svc = $old->cust_svc;
1969 $new->svcpart($old->svcpart);
1970 $new->pkgnuym($old->pkgnum);
1971 $error = $new->replace($old);
1973 my $conf = new FS::Conf;
1974 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1976 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1977 or return { 'error' => 'No service' }; #how would we even get here?
1979 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1981 $error = $new->insert;
1984 return { 'error' => $error };
1988 sub list_dsl_devices {
1991 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1992 return { 'error' => $session } if $context eq 'error';
1994 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1995 or return { 'error' => "Service not found" };
1998 'devices' => [ map {
1999 +{ 'mac_addr' => $_->mac_addr };
2000 } $svc_dsl->dsl_device
2006 sub add_dsl_device {
2009 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2010 return { 'error' => $session } if $context eq 'error';
2012 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2013 or return { 'error' => "Service not found" };
2015 return { 'error' => 'No MAC address supplied' }
2016 unless length($p->{'mac_addr'});
2018 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2019 'mac_addr' => scalar($p->{'mac_addr'}),
2021 my $error = $dsl_device->insert;
2022 return { 'error' => $error };
2026 sub delete_dsl_device {
2029 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2030 return { 'error' => $session } if $context eq 'error';
2032 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2033 or return { 'error' => "Service not found" };
2035 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2036 'mac_addr' => scalar($p->{'mac_addr'}),
2039 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2041 my $error = $dsl_device->delete;
2042 return { 'error' => $error };
2048 _usage_details( \&_port_graph, $p,
2049 'svcdb' => 'svc_port',
2054 my($svc_port, $begin, $end) = @_;
2056 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2057 push @usage, { 'png' => $pngOrError };
2061 sub _list_svc_usage {
2062 my($svc_acct, $begin, $end) = @_;
2064 foreach my $part_export (
2065 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2066 qw( sqlradius sqlradius_withdomain )
2068 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2073 sub list_svc_usage {
2074 _usage_details(\&_list_svc_usage, @_);
2077 sub _list_support_usage {
2078 my($svc_acct, $begin, $end) = @_;
2080 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2081 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2083 push @usage, { 'seconds' => $_->seconds,
2084 'support' => $_->support,
2085 '_date' => $_->_date,
2086 'id' => $_->transaction_id,
2087 'creator' => $_->creator,
2088 'subject' => $_->subject,
2089 'status' => $_->status,
2090 'ticketid' => $_->ticketid,
2096 sub list_support_usage {
2097 _usage_details(\&_list_support_usage, @_);
2100 sub _list_cdr_usage {
2101 # XXX CDR type support...
2102 # XXX any way to do a paged search on this?
2103 # we have to return the results all at once...
2104 my($svc_phone, $begin, $end, %opt) = @_;
2105 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2106 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
2109 sub list_cdr_usage {
2111 _usage_details( \&_list_cdr_usage, $p,
2112 'svcdb' => 'svc_phone',
2116 sub _usage_details {
2117 my($callback, $p, %opt) = @_;
2119 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2120 return { 'error' => $session } if $context eq 'error';
2122 my $search = { 'svcnum' => $p->{'svcnum'} };
2123 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2125 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2127 my $svc_x = qsearchs( $svcdb, $search );
2128 return { 'error' => 'No service selected in list_svc_usage' }
2131 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2132 my $freq = $cust_pkg->part_pkg->freq;
2135 if ( $svcdb eq 'svc_phone' ) {
2136 my $conf = FS::Conf->new;
2138 if ( $p->{inbound} ) {
2139 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2140 || $conf->config('selfservice-default_inbound_cdr_format')
2141 || 'source_default';
2142 $callback_opt{inbound} = 1;
2144 $format = $cust_pkg->part_pkg->option('selfservice_format')
2145 || $conf->config('selfservice-default_cdr_format')
2149 $callback_opt{format} = $format;
2150 $callback_opt{use_clid} = 1;
2151 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2154 my $start = $cust_pkg->setup;
2155 #my $end = $cust_pkg->bill; # or time?
2158 unless ( $p->{beginning} ) {
2159 $p->{beginning} = $cust_pkg->last_bill;
2160 $p->{ending} = $end;
2163 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2164 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2166 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2170 #kinda false laziness with FS::cust_main::bill, but perhaps
2171 #we should really change this bit to DateTime and DateTime::Duration
2173 #change this bit to use Date::Manip? CAREFUL with timezones (see
2174 # mailing list archive)
2175 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2176 (localtime($p->{ending}) )[0,1,2,3,4,5];
2177 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2178 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2180 if ( $freq =~ /^\d+$/ ) {
2182 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2184 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2185 } elsif ( $freq =~ /^(\d+)w$/ ) {
2187 $nmday += $weeks * 7;
2188 $pmday -= $weeks * 7;
2189 } elsif ( $freq =~ /^(\d+)d$/ ) {
2193 } elsif ( $freq =~ /^(\d+)h$/ ) {
2198 return { 'error' => "unparsable frequency: ". $freq };
2201 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2202 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2206 'svcnum' => $p->{svcnum},
2207 'beginning' => $p->{beginning},
2208 'ending' => $p->{ending},
2209 'inbound' => $p->{inbound},
2210 'previous' => ($previous > $start) ? $previous : $start,
2211 'next' => ($next < $end) ? $next : $end,
2212 'header' => $header,
2220 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2221 return { 'error' => $session } if $context eq 'error';
2223 my $search = { 'custnum' => $custnum };
2224 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2225 my $cust_main = qsearchs('cust_main', $search )
2226 or return { 'error' => "unknown custnum $custnum" };
2228 my $status = $cust_main->status;
2229 #false laziness w/ClientAPI/Signup.pm
2231 my $cust_pkg = new FS::cust_pkg ( {
2232 'custnum' => $custnum,
2233 'pkgpart' => $p->{'pkgpart'},
2235 my $error = $cust_pkg->check;
2236 return { 'error' => $error } if $error;
2239 unless ( $p->{'svcpart'} eq 'none' ) {
2243 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2245 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2246 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2247 $svcdb = $part_svc->svcdb;
2249 $svcdb = 'svc_acct';
2251 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2254 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2255 'svc_domain' => [ qw( domain ) ],
2256 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2257 'svc_external' => [ qw( id title ) ],
2258 'svc_pbx' => [ qw( id title ) ],
2261 my $svc_x = "FS::$svcdb"->new( {
2262 'svcpart' => $svcpart,
2263 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2266 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2269 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2270 my $acct_snarf = new FS::acct_snarf ( {
2271 'machine' => $p->{"snarf_machine$snarfnum"},
2272 'protocol' => $p->{"snarf_protocol$snarfnum"},
2273 'username' => $p->{"snarf_username$snarfnum"},
2274 '_password' => $p->{"snarf_password$snarfnum"},
2277 push @acct_snarf, $acct_snarf;
2279 $svc_x->child_objects( \@acct_snarf );
2282 my $y = $svc_x->setdefault; # arguably should be in new method
2283 return { 'error' => $y } if $y && !ref($y);
2285 $error = $svc_x->check;
2286 return { 'error' => $error } if $error;
2293 tie my %hash, 'Tie::RefHash';
2294 %hash = ( $cust_pkg => \@svc );
2296 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2297 return { 'error' => $error } if $error;
2299 my $conf = new FS::Conf;
2300 if ( $conf->exists('signup_server-realtime') ) {
2302 my $bill_error = _do_bop_realtime( $cust_main, $status );
2305 $cust_pkg->cancel('quiet'=>1);
2308 $cust_pkg->reexport;
2312 $cust_pkg->reexport;
2315 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2317 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2324 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2325 return { 'error' => $session } if $context eq 'error';
2327 my $search = { 'custnum' => $custnum };
2328 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2329 my $cust_main = qsearchs('cust_main', $search )
2330 or return { 'error' => "unknown custnum $custnum" };
2332 my $status = $cust_main->status;
2333 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2334 or return { 'error' => "unknown package $p->{pkgnum}" };
2336 #if someone does need self-service package change of suspended packages,
2337 # figure out how to be more discriminating
2338 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2339 if $cust_pkg->status eq 'suspended';
2342 my $error = FS::cust_pkg::order( $custnum,
2348 my $conf = new FS::Conf;
2349 if ( $conf->exists('signup_server-realtime') ) {
2351 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2354 $newpkg[0]->suspend;
2357 $newpkg[0]->reexport;
2361 $newpkg[0]->reexport;
2364 return { error => '', pkgnum => $cust_pkg->pkgnum };
2368 sub order_recharge {
2371 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2372 return { 'error' => $session } if $context eq 'error';
2374 my $search = { 'custnum' => $custnum };
2375 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2376 my $cust_main = qsearchs('cust_main', $search )
2377 or return { 'error' => "unknown custnum $custnum" };
2379 my $status = $cust_main->status;
2380 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2381 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2383 my $svc_x = $cust_svc->svc_x;
2384 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2387 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2388 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2389 recharge_totalbytes );
2390 my $amount = $part_pkg->option('recharge_amount', 1);
2392 my ($l, $v, $d) = $cust_svc->label; # blah
2393 my $pkg = "Recharge $v";
2395 my $bill_error = $cust_main->charge($amount, $pkg,
2396 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2397 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2398 $part_pkg->taxclass); #meh
2400 my $conf = new FS::Conf;
2401 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2403 $bill_error = _do_bop_realtime( $cust_main, $status );
2408 my $error = $svc_x->recharge (\%vhash);
2409 return { 'error' => $error } if $error;
2413 my $error = $bill_error;
2414 $error ||= $svc_x->recharge (\%vhash);
2415 return { 'error' => $error } if $error;
2418 return { error => '', svc => $cust_svc->part_svc->svc };
2422 sub _do_bop_realtime {
2423 my ($cust_main, $status, %opt) = @_;
2425 my $old_balance = $cust_main->balance;
2427 my $bill_error = $cust_main->bill
2428 || $cust_main->apply_payments_and_credits;
2430 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2431 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2433 if ( $cust_main->balance > $old_balance
2434 && $cust_main->balance > 0
2435 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2436 || $status eq 'suspended'
2440 unless ( $opt{'no_credit'} ) {
2441 #this makes sense. credit is "un-doing" the invoice
2442 my $conf = new FS::Conf;
2443 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2444 'self-service decline',
2445 reason_type=>$conf->config('signup_credit_type'),
2447 $cust_main->apply_credits( 'order' => 'newest' );
2450 return { 'error' => '_decline', 'bill_error' => $bill_error };
2459 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2460 return { 'error' => $session } if $context eq 'error';
2462 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2463 or return { 'error' => "unknown custnum $custnum" };
2465 my @cust_pkg = sort { $a->bill <=> $b->bill }
2466 grep { $_->part_pkg->freq ne '0' }
2467 $cust_main->ncancelled_pkgs;
2469 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2471 my $total = $cust_main->balance;
2474 my $bill = $_->bill;
2475 $total += $_->part_pkg->base_recur($_, \$bill);
2476 my $renew_date = $_->part_pkg->add_freq($_->bill);
2478 'pkgnum' => $_->pkgnum,
2479 'amount' => sprintf('%.2f', $total),
2480 'bill_date' => $_->bill,
2481 'bill_date_pretty' => time2str('%x', $_->bill),
2482 'renew_date' => $renew_date,
2483 'renew_date_pretty' => time2str('%x', $renew_date),
2484 'expire_date' => $_->expire,
2485 'expire_date_pretty' => time2str('%x', $_->expire),
2490 return { 'dates' => \@array };
2494 sub payment_info_renew_info {
2496 my $renew_info = renew_info($p);
2497 my $payment_info = payment_info($p);
2498 return { %$renew_info,
2506 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2507 return { 'error' => $session } if $context eq 'error';
2509 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2510 or return { 'error' => "unknown custnum $custnum" };
2512 my $date = $p->{'date'};
2516 #freeside-daily -n -d $date fs_daily $custnum
2517 $cust_main->bill_and_collect( 'time' => $date,
2518 'invoice_time' => $now,
2519 'actual_time' => $now,
2520 'check_freq' => '1d',
2523 return { 'error' => '' };
2529 my $session = _cache->get($p->{'session_id'})
2530 or return { 'error' => "Can't resume session" }; #better error message
2532 my $custnum = $session->{'custnum'};
2534 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2535 or return { 'error' => "unknown custnum $custnum" };
2537 my $conf = new FS::Conf;
2539 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2540 or return { 'error' => 'Permission denied' };
2542 my $pkgnum = $p->{'pkgnum'};
2544 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2545 'pkgnum' => $pkgnum, } )
2546 or return { 'error' => "unknown pkgnum $pkgnum" };
2548 my $error = $cust_pkg->suspend(reason => $reasonnum);
2549 return { 'error' => $error };
2555 my $session = _cache->get($p->{'session_id'})
2556 or return { 'error' => "Can't resume session" }; #better error message
2558 my $custnum = $session->{'custnum'};
2560 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2561 or return { 'error' => "unknown custnum $custnum" };
2563 my $pkgnum = $p->{'pkgnum'};
2565 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2566 'pkgnum' => $pkgnum, } )
2567 or return { 'error' => "unknown pkgnum $pkgnum" };
2569 my $error = $cust_pkg->cancel('quiet' => 1);
2570 return { 'error' => $error };
2574 sub provision_phone {
2577 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2579 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2580 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2581 return { 'error' => $session } if $context eq 'error';
2583 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2584 return { 'error' => 'service not found' } unless $svc_phone;
2585 return { 'error' => 'invalid svcnum' }
2586 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2588 $svc_phone->email($p->{'email'})
2589 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2590 $svc_phone->forwarddst($p->{'forwarddst'})
2591 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2592 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2593 return { 'error' => $svc_phone->replace };
2597 unless($p->{'lnp'}) {
2598 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2599 $p->{'lnp_status'} = "portingin";
2600 return _provision( 'FS::svc_phone',
2601 [qw(lnp_desired_due_date lnp_other_provider
2602 lnp_other_provider_account phonenum countrycode lnp_status)],
2603 [qw(phonenum countrycode)],
2610 unless (scalar(@bulkdid)) {
2611 return _provision( 'FS::svc_phone',
2612 [qw(phonenum countrycode)],
2613 [qw(phonenum countrycode)],
2619 # bulk DID order case
2621 foreach my $did ( @bulkdid ) {
2622 $did =~ s/[^0-9]//g;
2623 $error = _provision( 'FS::svc_phone',
2624 [qw(phonenum countrycode)],
2625 [qw(phonenum countrycode)],
2627 'pkgnum' => $p->{'pkgnum'},
2628 'svcpart' => $p->{'svcpart'},
2630 'countrycode' => $p->{'countrycode'},
2631 'session_id' => $p->{'session_id'},
2634 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2636 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2639 sub provision_acct {
2641 warn "provision_acct called\n"
2644 return { 'error' => gettext('passwords_dont_match') }
2645 if $p->{'_password'} ne $p->{'_password2'};
2646 return { 'error' => gettext('empty_password') }
2647 unless length($p->{'_password'});
2649 if ($p->{'domsvc'}) {
2650 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2651 qw ( svcpart pkgnum ) );
2652 return { 'error' => gettext('invalid_domain') }
2653 unless ($domains{$p->{'domsvc'}});
2656 warn "provision_acct calling _provision\n"
2658 _provision( 'FS::svc_acct',
2659 [qw(username _password domsvc)],
2660 [qw(username _password domsvc)],
2666 sub provision_external {
2668 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2669 _provision( 'FS::svc_external',
2678 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2679 warn "_provision called for $class\n"
2682 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2683 return { 'error' => $session } if $context eq 'error';
2685 my $search = { 'custnum' => $custnum };
2686 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2687 my $cust_main = qsearchs('cust_main', $search )
2688 or return { 'error' => "unknown custnum $custnum" };
2690 my $pkgnum = $p->{'pkgnum'};
2692 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2694 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2695 'pkgnum' => $pkgnum,
2697 or return { 'error' => "unknown pkgnum $pkgnum" };
2699 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2701 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2702 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2704 warn "creating $class record\n"
2706 my $svc_x = $class->new( {
2707 'pkgnum' => $p->{'pkgnum'},
2708 'svcpart' => $p->{'svcpart'},
2709 map { $_ => $p->{$_} } @$fields
2711 warn "inserting $class record\n"
2713 my $error = $svc_x->insert;
2716 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2718 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2721 my $return = { 'svc' => $part_svc->svc,
2723 map { $_ => $svc_x->get($_) } @$return_fields
2725 warn "_provision returning ". Dumper($return). "\n"
2734 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2735 return { 'error' => $session } if $context eq 'error';
2737 my $search = { 'custnum' => $custnum };
2738 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2739 my $cust_main = qsearchs('cust_main', $search )
2740 or return { 'error' => "unknown custnum $custnum" };
2742 my $pkgnum = $p->{'pkgnum'};
2744 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2745 'pkgnum' => $pkgnum,
2747 or return { 'error' => "unknown pkgnum $pkgnum" };
2749 my $svcpart = $p->{'svcpart'};
2751 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2752 'svcpart' => $svcpart, } )
2753 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2754 my $part_svc = $pkg_svc->part_svc;
2756 my $conf = new FS::Conf;
2759 'svc' => $part_svc->svc,
2760 'svcdb' => $part_svc->svcdb,
2761 'pkgnum' => $pkgnum,
2762 'svcpart' => $svcpart,
2763 'custnum' => $custnum,
2765 'security_phrase' => 0, #XXX !
2766 'svc_acct_pop' => [], #XXX !
2768 'init_popstate' => '',
2773 small_custview( $cust_main, $conf->config('countrydefault') ),
2777 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2778 && $ret->{'svcdb'} eq 'svc_phone') {
2779 $ret->{'svcnum'} = $p->{'svcnum'};
2780 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2781 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2782 $ret->{'email'} = $svc_phone->email;
2783 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2790 sub unprovision_svc {
2793 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2794 return { 'error' => $session } if $context eq 'error';
2796 my $search = { 'custnum' => $custnum };
2797 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2798 my $cust_main = qsearchs('cust_main', $search )
2799 or return { 'error' => "unknown custnum $custnum" };
2801 my $svcnum = $p->{'svcnum'};
2803 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2804 or return { 'error' => "unknown svcnum $svcnum" };
2806 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2807 unless $cust_svc->cust_pkg->custnum == $custnum;
2809 my $conf = new FS::Conf;
2811 return { 'svc' => $cust_svc->part_svc->svc,
2812 'error' => $cust_svc->cancel,
2814 small_custview( $cust_main, $conf->config('countrydefault') ),
2819 sub myaccount_passwd {
2821 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2822 return { 'error' => $session } if $context eq 'error';
2824 return { 'error' => "New passwords don't match." }
2825 if $p->{'new_password'} ne $p->{'new_password2'};
2827 return { 'error' => 'Enter new password' }
2828 unless length($p->{'new_password'});
2830 #my $search = { 'custnum' => $custnum };
2831 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2832 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2833 my $search = " AND custnum = $1";
2834 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2836 my $svc_acct = qsearchs( {
2837 'table' => 'svc_acct',
2838 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2839 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2840 'LEFT JOIN cust_main USING ( custnum ) ',
2841 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2842 'extra_sql' => $search, #important
2844 or return { 'error' => "Service not found" };
2848 my $conf = new FS::Conf;
2849 $error = 'Password too short.'
2850 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2851 $error = 'Password too long.'
2852 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2854 $svc_acct->set_password($p->{'new_password'});
2855 $error ||= $svc_acct->replace();
2857 #regular pw change in self-service should change contact pw too, otherwise its
2858 #way too confusing. hell its confusing they're separate at all, but alas.
2859 #need to support the "ISP provides email that's used as a contact email" case
2861 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2862 if ( $contact && $contact->custnum == $custnum ) {
2863 #svc_acct was successful but this one returns an error? "shouldn't happen"
2864 $error ||= $contact->change_password($p->{'new_password'});
2867 my($label, $value) = $svc_acct->cust_svc->label;
2869 return { 'error' => $error,
2876 # sub contact_passwd {
2878 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2879 # return { 'error' => $session } if $context eq 'error';
2881 # return { 'error' => 'Not logged in as a contact.' }
2882 # unless $session->{'contactnum'};
2884 # return { 'error' => "New passwords don't match." }
2885 # if $p->{'new_password'} ne $p->{'new_password2'};
2887 # return { 'error' => 'Enter new password' }
2888 # unless length($p->{'new_password'});
2890 # #my $search = { 'custnum' => $custnum };
2891 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2892 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2893 # my $search = " AND selfservice_access IS NOT NULL ".
2894 # " AND selfservice_access = 'Y' ".
2895 # " AND ( disabled IS NULL OR disabled = '' )".
2896 # " AND custnum IS NOT NULL AND custnum = $1";
2897 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2899 # my $contact = qsearchs( {
2900 # 'table' => 'contact',
2901 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2902 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2903 # 'extra_sql' => $search, #important
2905 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2906 # # deleted since then?
2910 # # use these svc_acct length restrictions??
2911 # my $conf = new FS::Conf;
2912 # $error = 'Password too short.'
2913 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2914 # $error = 'Password too long.'
2915 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2917 # $error ||= $contact->change_password($p->{'new_password'});
2919 # return { 'error' => $error, };
2926 my $info = skin_info($p);
2928 my $conf = new FS::Conf;
2929 my $verification = $conf->config('selfservice-password_reset_verification')
2930 or return { %$info, 'error' => 'Password resets disabled' };
2935 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2937 $contact = FS::contact->by_selfservice_email($p->{'email'});
2939 $cust_main = $contact->cust_main if $contact;
2941 #also look for an svc_acct, otherwise it would be super confusing
2943 my($username, $domain) = split('@', $p->{'email'});
2944 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2945 if ( $svc_domain ) {
2946 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2947 'domsvc' => $svc_domain->svcnum }
2950 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
2951 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
2953 #precaution: don't change svc_acct password not part of the same
2954 # customer as contact
2955 $svc_acct = '' if ! $cust_pkg
2956 || $cust_pkg->custnum != $cust_main->custnum;
2961 return { %$info, 'error' => 'Email address not found' }
2962 unless $contact || $svc_acct;
2964 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
2966 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2967 or return { %$info, 'error' => 'Account not found' };
2969 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2970 'domsvc' => $svc_domain->svcnum }
2972 or return { %$info, 'error' => 'Account not found' };
2974 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2975 or return { %$info, 'error' => 'Account not found' };
2977 $cust_main = $cust_pkg->cust_main;
2982 'email' => sub { 1; },
2984 my( $p, $cust_main ) = @_;
2985 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2986 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2989 my( $p, $cust_main ) = @_;
2990 my $cust_pay = qsearchs({
2991 'table' => 'cust_pay',
2992 'hashref' => { 'custnum' => $cust_main->custnum },
2993 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2997 $p->{'amount'} == $cust_pay->paid;
3000 my( $p, $cust_main ) = @_;
3001 $p->{'zip'} eq $cust_main->zip
3002 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3006 foreach my $verify ( split(',', $verification) ) {
3008 &{ $verify{$verify} }( $p, $cust_main )
3009 or return { %$info, 'error' => 'Account not found' };
3013 #okay, we're verified
3017 my $error = $contact->send_reset_email(
3018 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3022 return { %$info, 'error' => $error }; #????
3025 } elsif ( $svc_acct ) {
3027 #create a unique session
3029 my $reset_session = {
3030 'svcnum' => $svc_acct->svcnum,
3034 my $timeout = '1 hour'; #?
3036 my $reset_session_id;
3038 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3039 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3042 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3046 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3047 $cust_main->agentnum);
3048 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3049 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3051 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3052 my $error = $msg_template->send( 'cust_main' => $cust_main,
3053 'object' => $svc_acct,
3054 'substitutions' => {
3055 'session_id' => $reset_session_id,
3059 return { %$info, 'error' => $error }; #????
3064 return { %$info, 'error' => '' };
3067 sub check_reset_passwd {
3070 my $conf = new FS::Conf;
3071 my $verification = $conf->config('selfservice-password_reset_verification')
3072 or return { 'error' => 'Password resets disabled' };
3074 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3075 or return { 'error' => "Can't resume session" }; #better error message
3077 if ( $reset_session->{'svcnum'} ) {
3079 my $svcnum = $reset_session->{'svcnum'};
3081 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3082 or return { 'error' => "Service not found" };
3084 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3085 my $info = skin_info($p);
3089 'session_id' => $p->{'session_id'},
3090 'username' => $svc_acct->username,
3093 } elsif ( $reset_session->{'contactnum'} ) {
3095 my $contactnum = $reset_session->{'contactnum'};
3097 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3098 or return { 'error' => "Contact not found" };
3100 my @contact_email = $contact->contact_email;
3101 return { 'error' => 'No contact email' } unless @contact_email;
3103 $p->{'agentnum'} = $contact->cust_main->agentnum;
3104 my $info = skin_info($p);
3108 'session_id' => $p->{'session_id'},
3109 'email' => $contact_email[0]->email, #the first?
3114 return { 'error' => 'No svcnum or contactnum in session' }; #??
3120 sub process_reset_passwd {
3123 my $conf = new FS::Conf;
3124 my $verification = $conf->config('selfservice-password_reset_verification')
3125 or return { 'error' => 'Password resets disabled' };
3127 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3128 or return { 'error' => "Can't resume session" }; #better error message
3133 if ( $reset_session->{'svcnum'} ) {
3135 my $svcnum = $reset_session->{'svcnum'};
3137 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3138 or return { 'error' => "Service not found" };
3140 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3141 $info ||= skin_info($p);
3146 if ( $reset_session->{'contactnum'} ) {
3148 my $contactnum = $reset_session->{'contactnum'};
3150 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3151 or return { 'error' => "Contact not found" };
3153 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3154 $info ||= skin_info($p);
3158 return { %$info, 'error' => "New passwords don't match." }
3159 if $p->{'new_password'} ne $p->{'new_password2'};
3161 return { %$info, 'error' => 'Enter new password' }
3162 unless length($p->{'new_password'});
3166 $svc_acct->set_password($p->{'new_password'});
3167 my $error = $svc_acct->replace();
3169 return { %$info, 'error' => $error } if $error;
3171 #my($label, $value) = $svc_acct->cust_svc->label;
3172 #return { 'error' => $error,
3173 # #'label' => $label,
3174 # #'value' => $value,
3181 my $error = $contact->change_password($p->{'new_password'});
3183 return { %$info, 'error' => $error }; # if $error;
3187 #password changed ,so remove session, don't want it reused
3188 _cache->remove($p->{'session_id'});
3190 return { %$info, 'error' => '' };
3196 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3197 return { 'error' => $session } if $context eq 'error';
3199 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3200 FS::TicketSystem->init();
3202 my $conf = new FS::Conf;
3203 my $queue = $p->{'queue'}
3204 || $conf->config('ticket_system-selfservice_queueid')
3205 || $conf->config('ticket_system-default_queueid');
3207 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3208 my $err_or_ticket = FS::TicketSystem->create_ticket(
3209 '', #create RT session based on FS CurrentUser (fs_selfservice)
3211 'custnum' => $custnum,
3212 'svcnum' => $session->{'svcnum'},
3213 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3216 if ( ref($err_or_ticket) ) {
3217 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3219 return { 'error' => '',
3220 'ticket_id' => $err_or_ticket->id,
3223 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3225 return { 'error' => $err_or_ticket };
3233 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3234 return { 'error' => $session } if $context eq 'error';
3236 return { error => 'requested format not implemented' }
3237 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3239 my $conf = new FS::Conf;
3240 my $age_threshold = 0;
3241 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3242 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3244 my $search = { 'custnum' => $custnum };
3245 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3246 my $cust_main = qsearchs('cust_main', $search )
3247 or return { 'error' => "unknown custnum $custnum" };
3249 # does it make more sense to just run one sql query for this instead of all the
3250 # insanity below? would increase performance greately for large data sets?
3252 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3253 my @part_svc = $cust_pkg->part_svc;
3254 foreach my $part_svc ( @part_svc ) {
3255 if($part_svc->svcdb eq 'svc_phone'){
3256 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3257 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3258 push @svc_phone, $cust_pkg_svc->svc_x
3259 if $cust_pkg_svc->date_inserted >= $age_threshold;
3267 my($xls_r,$xls_c) = (0,0);
3270 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3271 if($p->{'format'} eq 'csv') {
3272 $csv = new Text::CSV_XS { 'always_quote' => 1,
3275 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3276 $content .= $csv->string;
3278 elsif($p->{'format'} eq 'xls') {
3279 my $XLS1 = new IO::Scalar \$content;
3280 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3281 or return { 'error' => "Error opening .xls file: $!" };
3282 $xls = $xls_workbook->add_worksheet('DIDs');
3283 foreach ( @fields ) {
3284 $xls->write(0,$xls_c++,$_);
3289 foreach my $svc_phone ( @svc_phone ) {
3290 my @cols = map { $svc_phone->$_ } @fields;
3291 if($p->{'format'} eq 'csv') {
3292 return { 'error' => 'Unable to create CSV' }
3293 unless $csv->combine(@cols);
3294 $content .= $csv->string;
3296 elsif($p->{'format'} eq 'xls') {
3299 $xls->write($xls_r,$xls_c++,$_);
3305 $xls_workbook->close() if $p->{'format'} eq 'xls';
3307 { content => $content, format => $p->{'format'}, };
3312 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3313 return { 'error' => $session } if $context eq 'error';
3315 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3316 FS::TicketSystem->init();
3317 return { 'error' => 'get_ticket configuration error' }
3318 if $FS::TicketSystem::system ne 'RT_Internal';
3320 # check existence and ownership as part of this
3321 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3322 my $rt_session = FS::TicketSystem->session('');
3323 my $Ticket = FS::TicketSystem->get_ticket_object(
3325 ticket_id => $p->{'ticket_id'},
3328 return { 'error' => 'ticket not found' } if !$Ticket;
3330 if ( length( $p->{'subject'} || '' ) ) {
3332 if ( $p->{'subject'} ne $Ticket->Subject ) {
3333 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3334 return { 'error' => "unable to set subject: $msg" } if !$val;
3338 if(length($p->{'reply'})) {
3339 my @err_or_res = FS::TicketSystem->correspond_ticket(
3341 'ticket_id' => $p->{'ticket_id'},
3342 'content' => $p->{'reply'},
3345 return { 'error' => 'unable to reply to ticket' }
3346 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3349 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3350 my $err_or_ticket = FS::TicketSystem->get_ticket(
3352 'ticket_id' => $p->{'ticket_id'},
3355 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3356 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3358 return { 'error' => $err_or_ticket };
3361 my @custs = @{$err_or_ticket->{'custs'}};
3362 my @txns = @{$err_or_ticket->{'txns'}};
3365 # superseded by check in get_ticket_object
3366 #return { 'error' => 'invalid ticket requested' }
3367 #unless grep($_ eq $custnum, @custs);
3369 foreach my $txn ( @txns ) {
3370 push @filtered_txns, $txn
3371 if ($txn->{'type'} eq 'EmailRecord'
3372 || $txn->{'type'} eq 'Correspond'
3373 || $txn->{'type'} eq 'Create');
3376 warn "$me get_ticket: successful: \n"
3378 return { 'error' => '',
3379 'transactions' => \@filtered_txns,
3380 'ticket_fields' => $err_or_ticket->{'fields'},
3381 'ticket_id' => $p->{'ticket_id'},
3385 sub adjust_ticket_priority {
3387 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3388 return { 'error' => $session } if $context eq 'error';
3390 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3391 FS::TicketSystem->init;
3392 my $ss_priority = FS::TicketSystem->selfservice_priority;
3394 return { 'error' => 'adjust_ticket_priority configuration error' }
3395 if $FS::TicketSystem::system ne 'RT_Internal'
3398 my $values = $p->{'values'}; #hashref, id => priority value
3401 foreach my $id (keys %$values) {
3402 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3403 my $Ticket = FS::TicketSystem->get_ticket_object('',
3405 'custnum' => $custnum,
3408 $ticket_error{$id} = 'ticket not found';
3412 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3413 # We're not going to implement it for RT_External.
3414 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3415 my $new_value = $values->{$id};
3416 next if $old_value eq $new_value;
3418 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3420 # AddCustomFieldValue works fine (replacing any existing value) if it's
3421 # a single-valued custom field, which it should be. If it's not, you're
3422 # doing something wrong.
3424 if ( length($new_value) ) {
3425 ($val, $msg) = $Ticket->AddCustomFieldValue(
3426 Field => $ss_priority,
3427 Value => $new_value,
3431 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3432 Field => $ss_priority,
3433 Value => $old_value,
3437 $ticket_error{$id} = $msg if !$val;
3438 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3440 return { 'error' => '',
3441 'ticket_error' => \%ticket_error,
3442 %{ customer_info($p) } # send updated customer info back
3448 sub _custoragent_session_custnum {
3451 my($context, $session, $custnum);
3452 if ( $p->{'session_id'} ) {
3454 $context = 'customer';
3455 $session = _cache->get($p->{'session_id'})
3456 or return ( 'error' => "Can't resume session" ); #better error message
3457 $custnum = $session->{'custnum'};
3459 } elsif ( $p->{'agent_session_id'} ) {
3462 my $agent_cache = new FS::ClientAPI_SessionCache( {
3463 'namespace' => 'FS::ClientAPI::Agent',
3465 $session = $agent_cache->get($p->{'agent_session_id'})
3466 or return ( 'error' => "Can't resume session" ); #better error message
3467 $custnum = $p->{'custnum'};
3471 return ( 'error' => "Can't resume session" ); #better error message
3474 ($context, $session, $custnum);