1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
39 use FS::legacy_cust_bill;
40 use FS::cust_main_county;
43 use FS::acct_rt_transaction;
47 $me = '[FS::ClientAPI::MyAccount]';
49 use vars qw( @cust_main_editable_fields @location_editable_fields );
50 @cust_main_editable_fields = qw(
51 first last daytime night fax mobile
53 payby payinfo payname paystart_month paystart_year payissue payip
54 ss paytype paystate stateid stateid_state
56 @location_editable_fields = qw(
57 address1 address2 city county state zip country
61 BEGIN { #preload to reduce time customer_info takes
62 if ( $FS::TicketSystem::system ) {
63 warn "$me: initializing ticket system\n" if $DEBUG;
64 FS::TicketSystem->init();
69 $cache ||= new FS::ClientAPI_SessionCache( {
70 'namespace' => 'FS::ClientAPI::MyAccount',
77 my($context, $session, $custnum) = _custoragent_session_custnum($p);
78 #return { 'error' => $session } if $context eq 'error';
81 if ( $context eq 'customer' ) {
83 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
86 $sth->execute($custnum) or die $sth->errstr;
88 $agentnum = $sth->fetchrow_arrayref->[0]
89 or die "no agentnum for custnum $custnum";
91 #} elsif ( $context eq 'agent' ) {
92 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
96 my $conf = new FS::Conf;
98 #false laziness w/Signup.pm
100 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
102 if ( $skin_info_cache_agent ) {
104 warn "$me loading cached skin info for agentnum $agentnum\n"
109 warn "$me populating skin info cache for agentnum $agentnum\n"
112 $skin_info_cache_agent = {
113 'agentnum' => $agentnum,
114 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
115 qw( company_name date_format ) ),
116 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
117 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
118 text_color link_color vlink_color hlink_color alink_color
119 font title_color title_align title_size menu_bgcolor menu_fontsize
122 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
123 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
125 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
126 qw( title_left_image title_right_image
127 menu_top_image menu_body_image menu_bottom_image
130 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
131 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
132 qw( head body_header body_footer company_address ) ),
135 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
139 #{ %$skin_info_cache_agent };
140 $skin_info_cache_agent;
147 my $conf = new FS::Conf;
151 'phone_login' => $conf->exists('selfservice_server-phone_login'),
152 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
153 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
154 'banner_image_md5' =>
155 md5_hex($conf->config_binary('selfservice-login_banner_image')),
162 sub login_banner_image {
164 my $conf = new FS::Conf;
165 my $image = $conf->config_binary('selfservice-login_banner_image');
167 'md5' => md5_hex($image),
172 #false laziness w/FS::ClientAPI::passwd::passwd
176 my $conf = new FS::Conf;
179 if ( $p->{'domain'} eq 'svc_phone'
180 && $conf->exists('selfservice_server-phone_login') ) {
182 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
183 return { error => 'Number not found.' } unless $svc_phone;
186 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
187 #return { error => 'Only primary user may log in.' }
188 # if $conf->exists('selfservice_server-primary_only')
189 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
191 return { error => 'Incorrect PIN.' }
192 unless $svc_phone->check_pin($p->{'password'});
200 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
201 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
203 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
204 'domsvc' => $svc_domain->svcnum, }
206 return { error => 'User not found.' } unless $svc_acct;
208 if($conf->exists('selfservice_server-login_svcpart')) {
209 my @svcpart = $conf->config('selfservice_server-login_svcpart');
210 my $svcpart = $svc_acct->cust_svc->svcpart;
211 return { error => 'Invalid user.' }
212 unless grep($_ eq $svcpart, @svcpart);
215 return { error => 'Incorrect password.' }
216 unless $svc_acct->check_password($p->{'password'});
223 'svcnum' => $svc_x->svcnum,
226 my $cust_svc = $svc_x->cust_svc;
227 my $cust_pkg = $cust_svc->cust_pkg;
229 my $cust_main = $cust_pkg->cust_main;
230 $session->{'custnum'} = $cust_main->custnum;
231 if ( $conf->exists('pkg-balances') ) {
232 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
233 $cust_main->ncancelled_pkgs;
234 $session->{'pkgnum'} = $cust_pkg->pkgnum
235 if scalar(@cust_pkg) > 1;
239 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
240 #return { error => 'Only primary user may log in.' }
241 # if $conf->exists('selfservice_server-primary_only')
242 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
243 my $part_pkg = $cust_pkg->part_pkg;
244 return { error => 'Only primary user may log in.' }
245 if $conf->exists('selfservice_server-primary_only')
246 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
250 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
251 } until ( ! defined _cache->get($session_id) ); #just in case
253 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
254 _cache->set( $session_id, $session, $timeout );
256 return { 'error' => '',
257 'session_id' => $session_id,
263 if ( $p->{'session_id'} ) {
264 _cache->remove($p->{'session_id'});
265 return { %{ skin_info($p) }, 'error' => '' };
267 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
274 my($context, $session, $custnum) = _custoragent_session_custnum($p);
275 return { 'error' => $session } if $context eq 'error';
277 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
278 or return { 'error' => "Service not found" };
280 $session->{'svcnum'} = $svc_acct->svcnum;
282 my $conf = new FS::Conf;
283 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
284 _cache->set( $p->{'session_id'}, $session, $timeout );
286 return { 'error' => '' };
290 sub payment_gateway {
292 # takes a cust_main and a cust_payby entry, returns the payment_gateway
293 my $conf = new FS::Conf;
294 my $cust_main = shift;
295 my $cust_payby = shift;
296 my $gatewaynum = $conf->config('selfservice-payment_gateway');
298 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
299 die "configured gatewaynum $gatewaynum not found!" if !$pg;
303 return '' if ! FS::payby->realtime($cust_payby);
304 my $pg = $cust_main->agent->payment_gateway(
305 'method' => FS::payby->payby2bop($cust_payby),
315 my $conf = new FS::Conf;
317 my $info = skin_info($p);
319 use vars qw( $cust_paybys ); #cache for performance
320 unless ( $cust_paybys ) {
322 my %cust_paybys = map { $_ => 1 }
323 map { FS::payby->payby2payment($_) }
324 $conf->config('signup_server-payby');
326 $cust_paybys = [ keys %cust_paybys ];
329 $info->{'cust_paybys'} = $cust_paybys;
331 my($context, $session, $custnum) = _custoragent_session_custnum($p);
332 return { 'error' => $session } if $context eq 'error';
334 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
335 or return { 'error' => "unknown custnum $custnum" };
337 $info->{'hide_payment_fields'} = [
339 my $pg = payment_gateway($cust_main, $_);
340 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
341 } @{ $info->{cust_paybys} }
344 $info->{'self_suspend_reason'} =
345 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
347 $info->{'edit_ticket_subject'} =
348 $conf->exists('ticket_system-selfservice_edit_subject') &&
349 $cust_main->edit_subject;
352 'custnum' => $custnum,
353 'access_pkgnum' => $session->{'pkgnum'},
354 'access_svcnum' => $session->{'svcnum'},
361 my($context, $session, $custnum) = _custoragent_session_custnum($p);
362 return { 'error' => $session } if $context eq 'error';
366 my $conf = new FS::Conf;
367 if ($conf->exists('cust_main-require_address2')) {
368 $return{'require_address2'} = '1';
370 $return{'require_address2'} = '';
373 if ( $FS::TicketSystem::system ) {
374 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
375 FS::TicketSystem->init();
378 if ( $custnum ) { #customer record
380 my $search = { 'custnum' => $custnum };
381 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
382 my $cust_main = qsearchs('cust_main', $search )
383 or return { 'error' => "unknown custnum $custnum" };
385 $return{display_custnum} = $cust_main->display_custnum;
387 if ( $session->{'pkgnum'} ) {
388 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
389 #next_bill_date from cust_pkg?
391 $return{balance} = $cust_main->balance;
392 $return{next_bill_date} = $cust_main->next_bill_date;
393 $return{next_bill_date_pretty} =
394 time2str('%m/%d/%Y', $return{next_bill_date} );
397 my @tickets = $cust_main->tickets;
398 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
399 if ( FS::TicketSystem->selfservice_priority ) {
400 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
404 ($a->{'_selfservice_priority'} eq '') <=>
405 ($b->{'_selfservice_priority'} eq '')
408 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
414 $return{tickets} = \@tickets;
417 unless ( $session->{'pkgnum'} ) {
420 invnum => $_->invnum,
421 date => time2str("%b %o, %Y", $_->_date),
424 } $cust_main->open_cust_bill;
425 $return{open_invoices} = \@open;
427 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
428 my $sth = dbh->prepare($sql) or die dbh->errstr;
429 $sth->execute($custnum) or die $sth->errstr;
430 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
431 $return{'last_invoice_date_pretty'} =
432 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
435 $return{countrydefault} = scalar($conf->config('countrydefault'));
437 $return{small_custview} =
438 small_custview( $cust_main,
439 $return{countrydefault},
440 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
443 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
445 $return{has_ship_address} = $cust_main->has_ship_address;
446 $return{status} = $cust_main->status;
447 $return{statuscolor} = $cust_main->statuscolor;
449 for (@cust_main_editable_fields) {
450 $return{$_} = $cust_main->get($_);
453 for (@location_editable_fields) {
454 $return{$_} = $cust_main->bill_location->get($_);
455 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
457 $return{has_ship_address} = $cust_main->has_ship_address;
458 # compatibility: some places in selfservice use this to determine
459 # if there's a ship address
460 if ( $return{has_ship_address} ) {
461 $return{ship_last} = $cust_main->last;
462 $return{ship_first} = $cust_main->first;
465 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
466 $return{payinfo} = $cust_main->paymask;
467 @return{'month', 'year'} = $cust_main->paydate_monthyear;
470 $return{'invoicing_list'} =
471 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
472 $return{'postal_invoicing'} =
473 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
475 if (scalar($conf->config('support_packages'))) {
476 my @support_services = ();
477 foreach ($cust_main->support_services) {
478 my $seconds = $_->svc_x->seconds || 0;
479 my $time_remaining = (($seconds < 0) ? '-' : '' ).
480 int(abs($seconds)/3600)."h".
481 sprintf("%02d",(abs($seconds)%3600)/60)."m";
482 my $cust_pkg = $_->cust_pkg;
485 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
486 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
487 push @support_services, { svcnum => $_->svcnum,
488 time => $time_remaining,
493 $return{support_services} = \@support_services;
496 if ( $conf->config('prepayment_discounts-credit_type') ) {
498 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
501 if ( $session->{'svcnum'} ) {
502 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
503 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
504 $return{'svcnum'} = $session->{'svcnum'};
507 } elsif ( $session->{'svcnum'} ) { #no customer record
509 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
510 or die "unknown svcnum";
511 $return{name} = $svc_acct->email;
515 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
519 return { 'error' => '',
520 'custnum' => $custnum,
526 sub customer_info_short {
529 my($context, $session, $custnum) = _custoragent_session_custnum($p);
530 return { 'error' => $session } if $context eq 'error';
534 my $conf = new FS::Conf;
536 if ( $custnum ) { #customer record
538 my $search = { 'custnum' => $custnum };
539 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
540 my $cust_main = qsearchs('cust_main', $search )
541 or return { 'error' => "unknown custnum $custnum" };
543 $return{display_custnum} = $cust_main->display_custnum;
545 $return{countrydefault} = scalar($conf->config('countrydefault'));
547 $return{small_custview} =
548 small_custview( $cust_main,
549 $return{countrydefault},
553 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
555 $return{payby} = $cust_main->payby;
557 #none of these are terribly expensive if we want 'em...
558 for (@cust_main_editable_fields) {
559 $return{$_} = $cust_main->get($_);
561 #maybe a little more expensive, but it should be cached by now
562 for (@location_editable_fields) {
563 $return{$_} = $cust_main->bill_location->get($_);
564 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
567 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
568 $return{payinfo} = $cust_main->paymask;
569 @return{'month', 'year'} = $cust_main->paydate_monthyear;
572 $return{'invoicing_list'} =
573 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
574 #$return{'postal_invoicing'} =
575 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
577 if ( $session->{'svcnum'} ) {
578 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
579 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
580 $return{'svcnum'} = $session->{'svcnum'};
583 } elsif ( $session->{'svcnum'} ) { #no customer record
585 #uuh, not supproted yet... die?
586 return { 'error' => 'customer_info_short not yet supported as agent' };
590 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
594 return { 'error' => '',
595 'custnum' => $custnum,
600 sub billing_history {
603 my($context, $session, $custnum) = _custoragent_session_custnum($p);
604 return { 'error' => $session } if $context eq 'error';
606 return { 'error' => 'No customer' } unless $custnum;
608 my $search = { 'custnum' => $custnum };
609 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
610 my $cust_main = qsearchs('cust_main', $search )
611 or return { 'error' => "unknown custnum $custnum" };
615 if ( $session->{'pkgnum'} ) {
616 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
617 #next_bill_date from cust_pkg?
618 return { 'error' => 'No history for package' };
621 $return{balance} = $cust_main->balance;
622 $return{next_bill_date} = $cust_main->next_bill_date;
623 $return{next_bill_date_pretty} =
624 time2str('%m/%d/%Y', $return{next_bill_date} );
628 my $conf = new FS::Conf;
630 if ( $conf->exists('selfservice-billing_history-line_items') ) {
632 foreach my $cust_bill ( $cust_main->cust_bill ) {
635 'type' => 'Line item',
636 'description' => $_->desc. ( $_->sdate && $_->edate
637 ? ' '. time2str('%d-%b-%Y', $_->sdate).
638 ' To '. time2str('%d-%b-%Y', $_->edate)
641 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
642 'date' => $cust_bill->_date,
643 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
645 foreach $cust_bill->cust_bill_pkg;
653 'description' => 'Invoice #'. $_->display_invnum,
654 'amount' => sprintf('%.2f', $_->charged ),
656 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
658 foreach $cust_main->cust_bill;
664 'description' => 'Payment', #XXX type
665 'amount' => sprintf('%.2f', 0 - $_->paid ),
667 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
669 foreach $cust_main->cust_pay;
673 'description' => 'Credit', #more info?
674 'amount' => sprintf('%.2f', 0 -$_->amount ),
676 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
678 foreach $cust_main->cust_credit;
682 'description' => 'Refund', #more info? type, like payment?
683 'amount' => $_->refund,
685 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
687 foreach $cust_main->cust_refund;
689 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
691 $return{'history'} = \@history;
699 my $session = _cache->get($p->{'session_id'})
700 or return { 'error' => "Can't resume session" }; #better error message
702 my $custnum = $session->{'custnum'}
703 or return { 'error' => "no customer record" };
705 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
706 or return { 'error' => "unknown custnum $custnum" };
708 my $new = new FS::cust_main { $cust_main->hash };
710 $new->set( $_ => $p->{$_} )
711 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
713 if ( exists($p->{address1}) ) {
714 my $bill_location = FS::cust_location->new({
715 map { $_ => $p->{$_} } @location_editable_fields
717 # if this is unchanged from before, cust_main::replace will ignore it
718 $new->set('bill_location' => $bill_location);
721 if ( exists($p->{ship_address1}) ) {
722 my $ship_location = FS::cust_location->new({
723 map { $_ => $p->{"ship_$_"} } @location_editable_fields
725 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
726 # Selfservice unfortunately tries to indicate "same as billing
727 # address" by sending all fields empty. Did this ever work?
728 $ship_location = $cust_main->bill_location;
730 $new->set('ship_location' => $ship_location);
732 # but if it hasn't been passed in at all, leave ship_location alone--
733 # DON'T change it to match bill_location.
736 if (exists($p->{'payby'})) {
737 $p->{'payby'} =~ /^([A-Z]{4})$/
738 or return { 'error' => "illegal_payby " . $p->{'payby'} };
742 if ( $payby =~ /^(CARD|DCRD)$/ ) {
744 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
746 if ( $new->payinfo eq $cust_main->paymask ) {
747 $new->payinfo($cust_main->payinfo);
749 $new->payinfo($p->{'payinfo'});
752 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
754 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
757 $p->{'payinfo1'} =~ /^([\dx]+)$/
758 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
760 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
761 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
763 $payinfo = $payinfo1. '@'. $payinfo2;
765 $new->payinfo( ($payinfo eq $cust_main->paymask)
766 ? $cust_main->payinfo
770 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
772 } elsif ( $payby =~ /^(BILL)$/ ) {
774 } elsif ( $payby ) { #notyet ready
775 return { 'error' => "unknown payby $payby" };
779 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
780 #false laziness with httemplate/edit/process/cust_main.cgi
781 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
782 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
784 @invoicing_list = $cust_main->invoicing_list;
787 my $error = $new->replace($cust_main, \@invoicing_list);
788 return { 'error' => $error } if $error;
791 return { 'error' => '' };
796 my $session = _cache->get($p->{'session_id'})
797 or return { 'error' => "Can't resume session" }; #better error message
803 my $conf = new FS::Conf;
804 use vars qw($payment_info); #cache for performance
805 unless ( $payment_info ) {
807 my %states = map { $_->state => 1 }
808 qsearch('cust_main_county', {
809 'country' => $conf->config('countrydefault') || 'US'
812 my %cust_paybys = map { $_ => 1 }
813 map { FS::payby->payby2payment($_) }
814 $conf->config('signup_server-payby');
816 my @cust_paybys = keys %cust_paybys;
820 #list all counties/states/countries
821 'cust_main_county' =>
822 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
824 #shortcut for one-country folks
826 [ sort { $a cmp $b } keys %states ],
828 'card_types' => card_types(),
830 'paytypes' => [ @FS::cust_main::paytypes ],
832 'paybys' => [ $conf->config('signup_server-payby') ],
833 'cust_paybys' => \@cust_paybys,
835 'stateid_label' => FS::Msgcat::_gettext('stateid'),
836 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
838 'show_ss' => $conf->exists('show_ss'),
839 'show_stateid' => $conf->exists('show_stateid'),
840 'show_paystate' => $conf->exists('show_bankstate'),
842 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
844 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
853 my %return = %$payment_info;
855 my $custnum = $session->{'custnum'};
857 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
858 or return { 'error' => "unknown custnum $custnum" };
860 $return{'hide_payment_fields'} = [
862 my $pg = payment_gateway($cust_main, $_);
863 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
864 } @{ $return{cust_paybys} }
867 $return{balance} = $cust_main->balance; #XXX pkg-balances?
869 $return{payname} = $cust_main->payname
870 || ( $cust_main->first. ' '. $cust_main->get('last') );
872 $return{$_} = $cust_main->bill_location->get($_)
873 for qw(address1 address2 city state zip);
875 $return{payby} = $cust_main->payby;
876 $return{stateid_state} = $cust_main->stateid_state;
878 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
879 $return{card_type} = cardtype($cust_main->payinfo);
880 $return{payinfo} = $cust_main->paymask;
882 @return{'month', 'year'} = $cust_main->paydate_monthyear;
886 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
887 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
888 $return{payinfo1} = $payinfo1;
889 $return{payinfo2} = $payinfo2;
890 $return{paytype} = $cust_main->paytype;
891 $return{paystate} = $cust_main->paystate;
892 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
895 if ( $conf->config('prepayment_discounts-credit_type') ) {
897 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
900 #doubleclick protection
902 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
904 return { 'error' => '',
910 #some false laziness with httemplate/process/payment.cgi - look there for
911 #ACH and CVV support stuff
913 sub validate_payment {
916 my $session = _cache->get($p->{'session_id'})
917 or return { 'error' => "Can't resume session" }; #better error message
919 my $custnum = $session->{'custnum'};
921 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
922 or return { 'error' => "unknown custnum $custnum" };
924 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
925 or return { 'error' => gettext('illegal_amount') };
927 return { error => 'Amount must be greater than 0' } unless $amount > 0;
929 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
930 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
931 my $discount_term = $1;
933 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
934 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
937 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
938 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
941 $p->{'payby'} ||= 'CARD';
942 $p->{'payby'} =~ /^([A-Z]{4})$/
943 or return { 'error' => "illegal_payby " . $p->{'payby'} };
946 #false laziness w/process/payment.cgi
949 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
951 $p->{'payinfo1'} =~ /^([\dx]+)$/
952 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
954 $p->{'payinfo2'} =~ /^([\dx]+)$/
955 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
957 $payinfo = $payinfo1. '@'. $payinfo2;
959 $payinfo = $cust_main->payinfo
960 if $cust_main->paymask eq $payinfo;
962 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
964 $payinfo = $p->{'payinfo'};
966 #more intelligent matching will be needed here if you change
967 #card_masking_method and don't remove existing paymasks
968 $payinfo = $cust_main->payinfo
969 if $cust_main->paymask eq $payinfo;
972 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
973 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
977 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
978 return { 'error' => gettext('unknown_card_type') }
979 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
981 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
982 if ( cardtype($payinfo) eq 'American Express card' ) {
983 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
984 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
987 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
988 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
994 die "unknown payby $payby";
998 'CARD' => [ qw( paystart_month paystart_year payissue payip
999 address1 address2 city state zip country ) ],
1000 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1004 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1007 'cust_main' => $cust_main, #XXX or just custnum??
1008 'amount' => $amount,
1010 'payinfo' => $payinfo,
1011 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1012 'card_type' => $card_type,
1013 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1014 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1015 'month' => $p->{'month'},
1016 'year' => $p->{'year'},
1017 'payname' => $payname,
1018 'paybatch' => $paybatch, #this doesn't actually do anything
1019 'paycvv' => $paycvv,
1020 'payname' => $payname,
1021 'discount_term' => $discount_term,
1022 'pkgnum' => $session->{'pkgnum'},
1023 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1033 my $validate = validate_payment($p);
1034 return $validate if $validate->{'error'};
1036 my $conf = new FS::Conf;
1037 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1038 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1040 +{ map { $_=>$validate->{$_} }
1041 qw( card_type paymask payname paydate_pretty month year amount
1042 address1 address2 city state zip country
1048 sub process_stored_payment {
1051 my $session_id = $p->{'session_id'};
1053 my $payment_info = _cache->get( "payment_$session_id" )
1054 or return { 'error' => "Can't resume session" }; #better error message
1056 do_process_payment($payment_info);
1060 sub process_payment {
1063 my $payment_info = validate_payment($p);
1064 return $payment_info if $payment_info->{'error'};
1066 do_process_payment($payment_info);
1070 sub do_process_payment {
1071 my $validate = shift;
1073 my $cust_main = $validate->{'cust_main'};
1075 my $amount = delete $validate->{'amount'};
1078 my $payby = delete $validate->{'payby'};
1080 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1083 'paynum_ref' => \$paynum,
1086 return { 'error' => $error } if $error;
1088 $cust_main->apply_payments;
1090 if ( $validate->{'save'} ) {
1091 my $new = new FS::cust_main { $cust_main->hash };
1092 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1093 $new->set( $_ => $validate->{$_} )
1094 foreach qw( payname paystart_month paystart_year payissue payip );
1095 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1097 my $bill_location = FS::cust_location->new({
1098 map { $_ => $validate->{$_} }
1099 qw(address1 address2 city state country zip)
1101 $new->set('bill_location' => $bill_location);
1102 # but don't allow the service address to change this way.
1104 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1105 $new->set( $_ => $validate->{$_} )
1106 foreach qw( payname payip paytype paystate
1107 stateid stateid_state );
1108 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1110 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1111 $new->set( 'paydate' => $validate->{'paydate'} );
1112 my $error = $new->replace($cust_main);
1114 #no, this causes customers to process their payments again
1115 #return { 'error' => $error };
1116 #XXX just warn verosely for now so i can figure out how these happen in
1117 # the first place, eventually should redirect them to the "change
1118 #address" page but indicate the payment did process??
1119 delete($validate->{'payinfo'}); #don't want to log this!
1120 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1121 "NEW: ". Dumper($new)."\n".
1122 "OLD: ". Dumper($cust_main)."\n".
1123 "PACKET: ". Dumper($validate)."\n";
1131 my $receipt_html = '';
1133 # currently supported for realtime CC only; send receipt data to SS
1134 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1137 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1140 <TD ALIGN="right">Payment#</TD>
1141 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1145 <TD ALIGN="right">Date</TD>
1147 <TD BGCOLOR="#FFFFFF"><B>! .
1148 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1154 <TD ALIGN="right">Amount</TD>
1155 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1160 <TD ALIGN="right">Payment method</TD>
1161 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1172 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1176 'amount' => sprintf('%.2f', $cust_pay->paid),
1177 'date' => $cust_pay->_date,
1178 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1179 'time_pretty' => time2str('%T', $cust_pay->_date),
1180 'auth_num' => $auth,
1181 'order_num' => $order,
1182 'receipt_html' => $receipt_html,
1189 'receipt_html' => '',
1196 sub realtime_collect {
1199 my $session = _cache->get($p->{'session_id'})
1200 or return { 'error' => "Can't resume session" }; #better error message
1202 my $custnum = $session->{'custnum'};
1204 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1205 or return { 'error' => "unknown custnum $custnum" };
1208 if ( $p->{'amount'} ) {
1209 $amount = $p->{'amount'};
1211 elsif ( $session->{'pkgnum'} ) {
1212 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1215 $amount = $cust_main->balance;
1218 my $error = $cust_main->realtime_collect(
1219 'method' => $p->{'method'},
1220 'amount' => $amount,
1221 'pkgnum' => $session->{'pkgnum'},
1222 'session_id' => $p->{'session_id'},
1226 return { 'error' => $error } unless ref( $error );
1228 return { 'error' => '', amount => $amount, %$error };
1231 sub process_payment_order_pkg {
1234 my $hr = process_payment($p);
1235 return $hr if $hr->{'error'};
1240 sub process_payment_order_renew {
1243 my $hr = process_payment($p);
1244 return $hr if $hr->{'error'};
1249 sub process_prepay {
1253 my $session = _cache->get($p->{'session_id'})
1254 or return { 'error' => "Can't resume session" }; #better error message
1258 my $custnum = $session->{'custnum'};
1260 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1261 or return { 'error' => "unknown custnum $custnum" };
1263 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1264 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1272 return { 'error' => $error } if $error;
1274 return { 'error' => '',
1275 'amount' => $amount,
1276 'seconds' => $seconds,
1277 'duration' => duration_exact($seconds),
1278 'upbytes' => $upbytes,
1279 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1280 'downbytes' => $downbytes,
1281 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1282 'totalbytes'=> $totalbytes,
1283 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1290 my $session = _cache->get($p->{'session_id'})
1291 or return { 'error' => "Can't resume session" }; #better error message
1293 my $custnum = $session->{'custnum'};
1295 my $invnum = $p->{'invnum'};
1297 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1298 'custnum' => $custnum } )
1299 or return { 'error' => "Can't find invnum" };
1303 return { 'error' => '',
1304 'invnum' => $invnum,
1305 'invoice_text' => join('', $cust_bill->print_text ),
1306 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1313 my $session = _cache->get($p->{'session_id'})
1314 or return { 'error' => "Can't resume session" }; #better error message
1316 my $custnum = $session->{'custnum'};
1318 my $invnum = $p->{'invnum'};
1320 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1321 'custnum' => $custnum } )
1322 or return { 'error' => "Can't find invnum" };
1326 return { 'error' => '',
1327 'invnum' => $invnum,
1328 'invoice_pdf' => $cust_bill->print_pdf({
1329 'unsquelch_cdr' => 1,
1330 'locale' => $p->{'locale'},
1336 sub legacy_invoice {
1338 my $session = _cache->get($p->{'session_id'})
1339 or return { 'error' => "Can't resume session" }; #better error message
1341 my $custnum = $session->{'custnum'};
1343 my $legacyinvnum = $p->{'legacyinvnum'};
1346 'legacyinvnum' => $legacyinvnum,
1347 'custnum' => $custnum,
1350 my $legacy_cust_bill =
1351 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1352 || qsearchs('legacy_cust_bill', \%hash )
1353 or return { 'error' => "Can't find legacyinvnum" };
1357 return { 'error' => '',
1358 'legacyinvnum' => $legacyinvnum,
1359 'legacyid' => $legacy_cust_bill->legacyid,
1360 'invoice_html' => $legacy_cust_bill->content_html,
1365 sub legacy_invoice_pdf {
1367 my $session = _cache->get($p->{'session_id'})
1368 or return { 'error' => "Can't resume session" }; #better error message
1370 my $custnum = $session->{'custnum'};
1372 my $legacyinvnum = $p->{'legacyinvnum'};
1374 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1375 'legacyinvnum' => $legacyinvnum,
1376 'custnum' => $custnum,
1377 }) or return { 'error' => "Can't find legacyinvnum" };
1381 return { 'error' => '',
1382 'legacyinvnum' => $legacyinvnum,
1383 'legacyid' => $legacy_cust_bill->legacyid,
1384 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1392 #sessioning for this? how do we get the session id to the backend invoice
1393 # template so it can add it to the link, blah
1396 if ( $p->{'invnum'} ) {
1397 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1398 or return { 'error' => 'unknown invnum' };
1399 $agentnum = $cust_bill->cust_main->agentnum;
1402 my $templatename = $p->{'template'} || $p->{'templatename'};
1404 #false laziness-ish w/view/cust_bill-logo.cgi
1406 my $conf = new FS::Conf;
1407 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1408 $templatename = "_$1";
1413 my $filename = "logo$templatename.png";
1415 return { 'error' => '',
1416 'logo' => $conf->config_binary($filename, $agentnum),
1417 'content_type' => 'image/png', #should allow gif, jpg too
1424 my $session = _cache->get($p->{'session_id'})
1425 or return { 'error' => "Can't resume session" }; #better error message
1427 my $custnum = $session->{'custnum'};
1429 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1430 or return { 'error' => "unknown custnum $custnum" };
1432 my $conf = new FS::Conf;
1434 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1436 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1440 return { 'error' => '',
1441 'balance' => $cust_main->balance,
1444 my $owed = $_->owed;
1446 +{ 'invnum' => $_->invnum,
1447 '_date' => $_->_date,
1448 'date' => time2str("%b %o, %Y", $_->_date),
1449 'date_short' => time2str("%m-%d-%Y", $_->_date),
1450 'previous' => sprintf('%.2f', ($_->previous)[0]),
1451 'charged' => sprintf('%.2f', $_->charged),
1452 'owed' => sprintf('%.2f', $owed),
1453 'balance' => sprintf('%.2f', $balance),
1458 'legacy_invoices' => [
1460 +{ 'legacyinvnum' => $_->legacyinvnum,
1461 'legacyid' => $_->legacyid,
1462 '_date' => $_->_date,
1463 'date' => time2str("%b %o, %Y", $_->_date),
1464 'date_short' => time2str("%m-%d-%Y", $_->_date),
1465 'charged' => sprintf('%.2f', $_->charged),
1466 'has_content' => ( length($_->content_pdf)
1467 || length($_->content_html) ),
1477 my $session = _cache->get($p->{'session_id'})
1478 or return { 'error' => "Can't resume session" }; #better error message
1480 my $custnum = $session->{'custnum'};
1482 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1483 or return { 'error' => "unknown custnum $custnum" };
1485 my @errors = $cust_main->cancel( 'quiet'=>1 );
1487 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1489 return { 'error' => $error };
1496 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1497 return { 'error' => $session } if $context eq 'error';
1499 my $search = { 'custnum' => $custnum };
1500 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1501 my $cust_main = qsearchs('cust_main', $search )
1502 or return { 'error' => "unknown custnum $custnum" };
1504 my $conf = new FS::Conf;
1506 # the duplication below is necessary:
1507 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1508 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1509 # non-backwards-compatible change breaking the software of anyone using the API
1510 # instead of the stock selfservice
1511 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1512 if( $conf->exists('selfservice_server-view-wholesale') ) {
1513 return { 'svcnum' => $session->{'svcnum'},
1514 'custnum' => $custnum,
1515 'cust_pkg' => [ map {
1517 part_pkg => [ map $_->hashref, $_->part_pkg ],
1519 [ map $_->hashref, $_->available_part_svc ],
1521 [ map { my $ref = { $_->hash,
1522 label => [ $_->label ],
1524 $ref->{_password} = $_->svc_x->_password
1525 if $context eq 'agent'
1526 && $conf->exists('agent-showpasswords')
1527 && $_->part_svc->svcdb eq 'svc_acct';
1532 } $cust_main->cust_pkg
1535 small_custview( $cust_main, $conf->config('countrydefault') ),
1536 'wholesale_view' => 1,
1537 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1538 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1539 'lnp' => $conf->exists('svc_phone-lnp'),
1543 { 'svcnum' => $session->{'svcnum'},
1544 'custnum' => $custnum,
1545 'cust_pkg' => [ map {
1546 my $primary_cust_svc = $_->primary_cust_svc;
1549 pkg_label => $_->pkg_label,
1550 status => $_->status,
1552 [ map $_->hashref, $_->available_part_svc ],
1554 [ map { my $ref = { $_->hash,
1555 label => [ $_->label ],
1557 $ref->{_password} = $_->svc_x->_password
1558 if $context eq 'agent'
1559 && $conf->exists('agent-showpasswords')
1560 && $_->part_svc->svcdb eq 'svc_acct';
1561 $ref->{svchash} = { $_->svc_x->hash } if
1562 $_->part_svc->svcdb eq 'svc_phone';
1563 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1564 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1570 ? { $primary_cust_svc->hash,
1571 label => [ $primary_cust_svc->label ],
1572 finger => $primary_cust_svc->svc_x->finger, #uuh
1573 $primary_cust_svc->part_svc->hash,
1577 } $cust_main->ncancelled_pkgs
1580 small_custview( $cust_main, $conf->config('countrydefault') ),
1588 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1589 return { 'error' => $session } if $context eq 'error';
1591 my $search = { 'custnum' => $custnum };
1592 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1593 my $cust_main = qsearchs('cust_main', $search )
1594 or return { 'error' => "unknown custnum $custnum" };
1596 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1597 if ( ! $pkgnum && $p->{'svcnum'} ) {
1598 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1599 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1603 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1604 foreach my $cust_pkg ( $p->{'ncancelled'}
1605 ? $cust_main->ncancelled_pkgs
1606 : $cust_main->unsuspended_pkgs ) {
1607 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1608 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1611 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1613 if ( $p->{'svcdb'} ) {
1614 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1616 : ref($p->{'svcdb'}) eq 'ARRAY'
1617 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1618 : { $p->{'svcdb'} => 1 };
1619 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1622 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1625 my $conf = new FS::Conf;
1628 'svcnum' => $session->{'svcnum'},
1629 'custnum' => $custnum,
1630 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1631 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1634 my $svc_x = $_->svc_x;
1635 my($label, $value) = $_->label;
1636 my $part_svc = $_->part_svc;
1637 my $svcdb = $part_svc->svcdb;
1638 my $cust_pkg = $_->cust_pkg;
1639 my $part_pkg = $cust_pkg->part_pkg;
1642 'svcnum' => $_->svcnum,
1643 'display_svcnum' => $_->display_svcnum,
1647 'pkg_label' => $cust_pkg->pkg_label,
1648 'pkg_status' => $cust_pkg->status,
1649 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1652 if ( $svcdb eq 'svc_acct' ) {
1655 'username' => $svc_x->username,
1656 'email' => $svc_x->email,
1657 'finger' => $svc_x->finger,
1658 'seconds' => $svc_x->seconds,
1659 'upbytes' => display_bytecount($svc_x->upbytes),
1660 'downbytes' => display_bytecount($svc_x->downbytes),
1661 'totalbytes' => display_bytecount($svc_x->totalbytes),
1663 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1664 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1665 'recharge_upbytes' =>
1666 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1667 'recharge_downbytes' =>
1668 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1669 'recharge_totalbytes' =>
1670 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1674 } elsif ( $svcdb eq 'svc_dsl' ) {
1675 $hash{'phonenum'} = $svc_x->phonenum;
1676 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1677 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1678 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1681 $hash{'name'} = $cust_main->name;
1684 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1698 sub _customer_svc_x {
1699 my($custnum, $svcnum, $table) = (shift, shift, shift);
1700 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1702 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1703 my $search = " AND custnum = $1";
1704 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1707 'table' => ($table || 'svc_acct'),
1708 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1709 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1710 #'LEFT JOIN cust_main USING ( custnum ) ',
1711 'hashref' => $hashref,
1712 'extra_sql' => $search, #important
1717 sub svc_status_html {
1720 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1721 return { 'error' => $session } if $context eq 'error';
1723 #XXX only svc_dsl for now
1724 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1725 or return { 'error' => "Service not found" };
1727 my $html = $svc_x->getstatus_html;
1729 return { 'html' => $html };
1733 sub svc_status_hash {
1736 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1737 return { 'error' => $session } if $context eq 'error';
1739 #XXX only svc_acct for now
1740 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1741 or return { 'error' => "Service not found" };
1743 my ( $html, $hashref ) = $svc_x->export_getstatus;
1748 sub set_svc_status_hash {
1751 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1752 return { 'error' => $session } if $context eq 'error';
1754 #XXX only svc_acct for now
1755 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1756 or return { 'error' => "Service not found" };
1758 warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1760 my $error = $svc_x->export_setstatus($p); #$p? returns error?
1761 return { 'error' => $error } if $error;
1763 return {}; #? { 'error' => '' }
1768 sub acct_forward_info {
1771 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1772 return { 'error' => $session } if $context eq 'error';
1774 my $svc_forward = _customer_svc_x( $custnum,
1775 { 'srcsvc' => $p->{'svcnum'} },
1778 or return { 'error' => '',
1782 return { 'error' => '',
1783 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1788 sub process_acct_forward {
1790 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1791 return { 'error' => $session } if $context eq 'error';
1793 my $old = _customer_svc_x( $custnum,
1794 { 'srcsvc' => $p->{'svcnum'} },
1798 if ( $p->{'dst'} eq '' ) {
1800 my $error = $old->delete;
1801 return { 'error' => $error };
1803 return { 'error' => '' };
1806 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1807 'dst' => $p->{'dst'},
1812 $new->svcnum($old->svcnum);
1813 my $cust_svc = $old->cust_svc;
1814 $new->svcpart($old->svcpart);
1815 $new->pkgnuym($old->pkgnum);
1816 $error = $new->replace($old);
1818 my $conf = new FS::Conf;
1819 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1821 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1822 or return { 'error' => 'No service' }; #how would we even get here?
1824 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1826 $error = $new->insert;
1829 return { 'error' => $error };
1833 sub list_dsl_devices {
1836 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1837 return { 'error' => $session } if $context eq 'error';
1839 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1840 or return { 'error' => "Service not found" };
1843 'devices' => [ map {
1844 +{ 'mac_addr' => $_->mac_addr };
1845 } $svc_dsl->dsl_device
1851 sub add_dsl_device {
1854 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1855 return { 'error' => $session } if $context eq 'error';
1857 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1858 or return { 'error' => "Service not found" };
1860 return { 'error' => 'No MAC address supplied' }
1861 unless length($p->{'mac_addr'});
1863 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1864 'mac_addr' => scalar($p->{'mac_addr'}),
1866 my $error = $dsl_device->insert;
1867 return { 'error' => $error };
1871 sub delete_dsl_device {
1874 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1875 return { 'error' => $session } if $context eq 'error';
1877 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1878 or return { 'error' => "Service not found" };
1880 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1881 'mac_addr' => scalar($p->{'mac_addr'}),
1884 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1886 my $error = $dsl_device->delete;
1887 return { 'error' => $error };
1893 _usage_details( \&_port_graph, $p,
1894 'svcdb' => 'svc_port',
1899 my($svc_port, $begin, $end) = @_;
1901 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1902 push @usage, { 'png' => $pngOrError };
1906 sub _list_svc_usage {
1907 my($svc_acct, $begin, $end) = @_;
1909 foreach my $part_export (
1910 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1911 qw( sqlradius sqlradius_withdomain )
1913 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1918 sub list_svc_usage {
1919 _usage_details(\&_list_svc_usage, @_);
1922 sub _list_support_usage {
1923 my($svc_acct, $begin, $end) = @_;
1925 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1926 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1928 push @usage, { 'seconds' => $_->seconds,
1929 'support' => $_->support,
1930 '_date' => $_->_date,
1931 'id' => $_->transaction_id,
1932 'creator' => $_->creator,
1933 'subject' => $_->subject,
1934 'status' => $_->status,
1935 'ticketid' => $_->ticketid,
1941 sub list_support_usage {
1942 _usage_details(\&_list_support_usage, @_);
1945 sub _list_cdr_usage {
1946 # XXX CDR type support...
1947 # XXX any way to do a paged search on this?
1948 # we have to return the results all at once...
1949 my($svc_phone, $begin, $end, %opt) = @_;
1950 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1951 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1954 sub list_cdr_usage {
1956 _usage_details( \&_list_cdr_usage, $p,
1957 'svcdb' => 'svc_phone',
1961 sub _usage_details {
1962 my($callback, $p, %opt) = @_;
1964 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1965 return { 'error' => $session } if $context eq 'error';
1967 my $search = { 'svcnum' => $p->{'svcnum'} };
1968 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1970 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1972 my $svc_x = qsearchs( $svcdb, $search );
1973 return { 'error' => 'No service selected in list_svc_usage' }
1976 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1977 my $freq = $cust_pkg->part_pkg->freq;
1980 if ( $svcdb eq 'svc_phone' ) {
1981 my $format = $cust_pkg->part_pkg->option('output_format') || '';
1982 $format = '' if $format =~ /^sum_/;
1983 # sensible default if there is no format or it's a summary format
1984 if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
1985 $format ||= 'source_default';
1986 $callback_opt{inbound} = 1;
1989 $format ||= 'default';
1992 $callback_opt{format} = $format;
1993 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
1996 my $start = $cust_pkg->setup;
1997 #my $end = $cust_pkg->bill; # or time?
2000 unless ( $p->{beginning} ) {
2001 $p->{beginning} = $cust_pkg->last_bill;
2002 $p->{ending} = $end;
2005 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2009 #kinda false laziness with FS::cust_main::bill, but perhaps
2010 #we should really change this bit to DateTime and DateTime::Duration
2012 #change this bit to use Date::Manip? CAREFUL with timezones (see
2013 # mailing list archive)
2014 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2015 (localtime($p->{ending}) )[0,1,2,3,4,5];
2016 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2017 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2019 if ( $freq =~ /^\d+$/ ) {
2021 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2023 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2024 } elsif ( $freq =~ /^(\d+)w$/ ) {
2026 $nmday += $weeks * 7;
2027 $pmday -= $weeks * 7;
2028 } elsif ( $freq =~ /^(\d+)d$/ ) {
2032 } elsif ( $freq =~ /^(\d+)h$/ ) {
2037 return { 'error' => "unparsable frequency: ". $freq };
2040 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2041 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2045 'svcnum' => $p->{svcnum},
2046 'beginning' => $p->{beginning},
2047 'ending' => $p->{ending},
2048 'previous' => ($previous > $start) ? $previous : $start,
2049 'next' => ($next < $end) ? $next : $end,
2050 'header' => $header,
2058 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2059 return { 'error' => $session } if $context eq 'error';
2061 my $search = { 'custnum' => $custnum };
2062 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2063 my $cust_main = qsearchs('cust_main', $search )
2064 or return { 'error' => "unknown custnum $custnum" };
2066 my $status = $cust_main->status;
2067 #false laziness w/ClientAPI/Signup.pm
2069 my $cust_pkg = new FS::cust_pkg ( {
2070 'custnum' => $custnum,
2071 'pkgpart' => $p->{'pkgpart'},
2073 my $error = $cust_pkg->check;
2074 return { 'error' => $error } if $error;
2077 unless ( $p->{'svcpart'} eq 'none' ) {
2081 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2083 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2084 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2085 $svcdb = $part_svc->svcdb;
2087 $svcdb = 'svc_acct';
2089 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2092 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2093 'svc_domain' => [ qw( domain ) ],
2094 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2095 'svc_external' => [ qw( id title ) ],
2096 'svc_pbx' => [ qw( id title ) ],
2099 my $svc_x = "FS::$svcdb"->new( {
2100 'svcpart' => $svcpart,
2101 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2104 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2107 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2108 my $acct_snarf = new FS::acct_snarf ( {
2109 'machine' => $p->{"snarf_machine$snarfnum"},
2110 'protocol' => $p->{"snarf_protocol$snarfnum"},
2111 'username' => $p->{"snarf_username$snarfnum"},
2112 '_password' => $p->{"snarf_password$snarfnum"},
2115 push @acct_snarf, $acct_snarf;
2117 $svc_x->child_objects( \@acct_snarf );
2120 my $y = $svc_x->setdefault; # arguably should be in new method
2121 return { 'error' => $y } if $y && !ref($y);
2123 $error = $svc_x->check;
2124 return { 'error' => $error } if $error;
2131 tie my %hash, 'Tie::RefHash';
2132 %hash = ( $cust_pkg => \@svc );
2134 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2135 return { 'error' => $error } if $error;
2137 my $conf = new FS::Conf;
2138 if ( $conf->exists('signup_server-realtime') ) {
2140 my $bill_error = _do_bop_realtime( $cust_main, $status );
2143 $cust_pkg->cancel('quiet'=>1);
2146 $cust_pkg->reexport;
2150 $cust_pkg->reexport;
2153 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2155 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2162 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2163 return { 'error' => $session } if $context eq 'error';
2165 my $search = { 'custnum' => $custnum };
2166 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2167 my $cust_main = qsearchs('cust_main', $search )
2168 or return { 'error' => "unknown custnum $custnum" };
2170 my $status = $cust_main->status;
2171 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2172 or return { 'error' => "unknown package $p->{pkgnum}" };
2175 my $error = FS::cust_pkg::order( $custnum,
2181 my $conf = new FS::Conf;
2182 if ( $conf->exists('signup_server-realtime') ) {
2184 my $bill_error = _do_bop_realtime( $cust_main, $status );
2187 $newpkg[0]->suspend;
2190 $newpkg[0]->reexport;
2194 $newpkg[0]->reexport;
2197 return { error => '', pkgnum => $cust_pkg->pkgnum };
2201 sub order_recharge {
2204 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2205 return { 'error' => $session } if $context eq 'error';
2207 my $search = { 'custnum' => $custnum };
2208 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2209 my $cust_main = qsearchs('cust_main', $search )
2210 or return { 'error' => "unknown custnum $custnum" };
2212 my $status = $cust_main->status;
2213 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2214 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2216 my $svc_x = $cust_svc->svc_x;
2217 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2220 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2221 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2222 recharge_totalbytes );
2223 my $amount = $part_pkg->option('recharge_amount', 1);
2225 my ($l, $v, $d) = $cust_svc->label; # blah
2226 my $pkg = "Recharge $v";
2228 my $bill_error = $cust_main->charge($amount, $pkg,
2229 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2230 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2231 $part_pkg->taxclass); #meh
2233 my $conf = new FS::Conf;
2234 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2236 $bill_error = _do_bop_realtime( $cust_main, $status );
2241 my $error = $svc_x->recharge (\%vhash);
2242 return { 'error' => $error } if $error;
2246 my $error = $bill_error;
2247 $error ||= $svc_x->recharge (\%vhash);
2248 return { 'error' => $error } if $error;
2251 return { error => '', svc => $cust_svc->part_svc->svc };
2255 sub _do_bop_realtime {
2256 my ($cust_main, $status) = (shift, shift);
2258 my $old_balance = $cust_main->balance;
2260 my $bill_error = $cust_main->bill
2261 || $cust_main->apply_payments_and_credits
2262 || $cust_main->realtime_collect('selfservice' => 1);
2264 if ( $cust_main->balance > $old_balance
2265 && $cust_main->balance > 0
2266 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2267 1 : $status eq 'suspended' ) ) {
2268 #this makes sense. credit is "un-doing" the invoice
2269 my $conf = new FS::Conf;
2270 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2271 'self-service decline',
2272 'reason_type' => $conf->config('signup_credit_type'),
2274 $cust_main->apply_credits( 'order' => 'newest' );
2276 return { 'error' => '_decline', 'bill_error' => $bill_error };
2285 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2286 return { 'error' => $session } if $context eq 'error';
2288 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2289 or return { 'error' => "unknown custnum $custnum" };
2291 my @cust_pkg = sort { $a->bill <=> $b->bill }
2292 grep { $_->part_pkg->freq ne '0' }
2293 $cust_main->ncancelled_pkgs;
2295 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2297 my $total = $cust_main->balance;
2300 my $bill = $_->bill;
2301 $total += $_->part_pkg->base_recur($_, \$bill);
2302 my $renew_date = $_->part_pkg->add_freq($_->bill);
2304 'pkgnum' => $_->pkgnum,
2305 'amount' => sprintf('%.2f', $total),
2306 'bill_date' => $_->bill,
2307 'bill_date_pretty' => time2str('%x', $_->bill),
2308 'renew_date' => $renew_date,
2309 'renew_date_pretty' => time2str('%x', $renew_date),
2310 'expire_date' => $_->expire,
2311 'expire_date_pretty' => time2str('%x', $_->expire),
2316 return { 'dates' => \@array };
2320 sub payment_info_renew_info {
2322 my $renew_info = renew_info($p);
2323 my $payment_info = payment_info($p);
2324 return { %$renew_info,
2332 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2333 return { 'error' => $session } if $context eq 'error';
2335 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2336 or return { 'error' => "unknown custnum $custnum" };
2338 my $date = $p->{'date'};
2342 #freeside-daily -n -d $date fs_daily $custnum
2343 $cust_main->bill_and_collect( 'time' => $date,
2344 'invoice_time' => $now,
2345 'actual_time' => $now,
2346 'check_freq' => '1d',
2349 return { 'error' => '' };
2355 my $session = _cache->get($p->{'session_id'})
2356 or return { 'error' => "Can't resume session" }; #better error message
2358 my $custnum = $session->{'custnum'};
2360 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2361 or return { 'error' => "unknown custnum $custnum" };
2363 my $conf = new FS::Conf;
2365 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2366 or return { 'error' => 'Permission denied' };
2368 my $pkgnum = $p->{'pkgnum'};
2370 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2371 'pkgnum' => $pkgnum, } )
2372 or return { 'error' => "unknown pkgnum $pkgnum" };
2374 my $error = $cust_pkg->suspend(reason => $reasonnum);
2375 return { 'error' => $error };
2381 my $session = _cache->get($p->{'session_id'})
2382 or return { 'error' => "Can't resume session" }; #better error message
2384 my $custnum = $session->{'custnum'};
2386 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2387 or return { 'error' => "unknown custnum $custnum" };
2389 my $pkgnum = $p->{'pkgnum'};
2391 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2392 'pkgnum' => $pkgnum, } )
2393 or return { 'error' => "unknown pkgnum $pkgnum" };
2395 my $error = $cust_pkg->cancel('quiet' => 1);
2396 return { 'error' => $error };
2400 sub provision_phone {
2403 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2405 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2406 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2407 return { 'error' => $session } if $context eq 'error';
2409 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2410 return { 'error' => 'service not found' } unless $svc_phone;
2411 return { 'error' => 'invalid svcnum' }
2412 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2414 $svc_phone->email($p->{'email'})
2415 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2416 $svc_phone->forwarddst($p->{'forwarddst'})
2417 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2418 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2419 return { 'error' => $svc_phone->replace };
2423 unless($p->{'lnp'}) {
2424 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2425 $p->{'lnp_status'} = "portingin";
2426 return _provision( 'FS::svc_phone',
2427 [qw(lnp_desired_due_date lnp_other_provider
2428 lnp_other_provider_account phonenum countrycode lnp_status)],
2429 [qw(phonenum countrycode)],
2436 unless (scalar(@bulkdid)) {
2437 return _provision( 'FS::svc_phone',
2438 [qw(phonenum countrycode)],
2439 [qw(phonenum countrycode)],
2445 # bulk DID order case
2447 foreach my $did ( @bulkdid ) {
2448 $did =~ s/[^0-9]//g;
2449 $error = _provision( 'FS::svc_phone',
2450 [qw(phonenum countrycode)],
2451 [qw(phonenum countrycode)],
2453 'pkgnum' => $p->{'pkgnum'},
2454 'svcpart' => $p->{'svcpart'},
2456 'countrycode' => $p->{'countrycode'},
2457 'session_id' => $p->{'session_id'},
2460 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2462 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2465 sub provision_acct {
2467 warn "provision_acct called\n"
2470 return { 'error' => gettext('passwords_dont_match') }
2471 if $p->{'_password'} ne $p->{'_password2'};
2472 return { 'error' => gettext('empty_password') }
2473 unless length($p->{'_password'});
2475 if ($p->{'domsvc'}) {
2476 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2477 qw ( svcpart pkgnum ) );
2478 return { 'error' => gettext('invalid_domain') }
2479 unless ($domains{$p->{'domsvc'}});
2482 warn "provision_acct calling _provision\n"
2484 _provision( 'FS::svc_acct',
2485 [qw(username _password domsvc)],
2486 [qw(username _password domsvc)],
2492 sub provision_external {
2494 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2495 _provision( 'FS::svc_external',
2504 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2505 warn "_provision called for $class\n"
2508 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2509 return { 'error' => $session } if $context eq 'error';
2511 my $search = { 'custnum' => $custnum };
2512 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2513 my $cust_main = qsearchs('cust_main', $search )
2514 or return { 'error' => "unknown custnum $custnum" };
2516 my $pkgnum = $p->{'pkgnum'};
2518 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2520 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2521 'pkgnum' => $pkgnum,
2523 or return { 'error' => "unknown pkgnum $pkgnum" };
2525 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2527 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2528 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2530 warn "creating $class record\n"
2532 my $svc_x = $class->new( {
2533 'pkgnum' => $p->{'pkgnum'},
2534 'svcpart' => $p->{'svcpart'},
2535 map { $_ => $p->{$_} } @$fields
2537 warn "inserting $class record\n"
2539 my $error = $svc_x->insert;
2542 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2544 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2547 my $return = { 'svc' => $part_svc->svc,
2549 map { $_ => $svc_x->get($_) } @$return_fields
2551 warn "_provision returning ". Dumper($return). "\n"
2560 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2561 return { 'error' => $session } if $context eq 'error';
2563 my $search = { 'custnum' => $custnum };
2564 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2565 my $cust_main = qsearchs('cust_main', $search )
2566 or return { 'error' => "unknown custnum $custnum" };
2568 my $pkgnum = $p->{'pkgnum'};
2570 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2571 'pkgnum' => $pkgnum,
2573 or return { 'error' => "unknown pkgnum $pkgnum" };
2575 my $svcpart = $p->{'svcpart'};
2577 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2578 'svcpart' => $svcpart, } )
2579 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2580 my $part_svc = $pkg_svc->part_svc;
2582 my $conf = new FS::Conf;
2585 'svc' => $part_svc->svc,
2586 'svcdb' => $part_svc->svcdb,
2587 'pkgnum' => $pkgnum,
2588 'svcpart' => $svcpart,
2589 'custnum' => $custnum,
2591 'security_phrase' => 0, #XXX !
2592 'svc_acct_pop' => [], #XXX !
2594 'init_popstate' => '',
2599 small_custview( $cust_main, $conf->config('countrydefault') ),
2603 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2604 && $ret->{'svcdb'} eq 'svc_phone') {
2605 $ret->{'svcnum'} = $p->{'svcnum'};
2606 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2607 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2608 $ret->{'email'} = $svc_phone->email;
2609 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2616 sub unprovision_svc {
2619 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2620 return { 'error' => $session } if $context eq 'error';
2622 my $search = { 'custnum' => $custnum };
2623 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2624 my $cust_main = qsearchs('cust_main', $search )
2625 or return { 'error' => "unknown custnum $custnum" };
2627 my $svcnum = $p->{'svcnum'};
2629 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2630 or return { 'error' => "unknown svcnum $svcnum" };
2632 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2633 unless $cust_svc->cust_pkg->custnum == $custnum;
2635 my $conf = new FS::Conf;
2637 return { 'svc' => $cust_svc->part_svc->svc,
2638 'error' => $cust_svc->cancel,
2640 small_custview( $cust_main, $conf->config('countrydefault') ),
2645 sub myaccount_passwd {
2647 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2648 return { 'error' => $session } if $context eq 'error';
2650 return { 'error' => "New passwords don't match." }
2651 if $p->{'new_password'} ne $p->{'new_password2'};
2653 return { 'error' => 'Enter new password' }
2654 unless length($p->{'new_password'});
2656 #my $search = { 'custnum' => $custnum };
2657 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2658 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2659 my $search = " AND custnum = $1";
2660 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2662 my $svc_acct = qsearchs( {
2663 'table' => 'svc_acct',
2664 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2665 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2666 'LEFT JOIN cust_main USING ( custnum ) ',
2667 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2668 'extra_sql' => $search, #important
2670 or return { 'error' => "Service not found" };
2672 if ( exists($p->{'old_password'}) ) {
2673 return { 'error' => "Incorrect password." }
2674 unless $svc_acct->check_password($p->{'old_password'});
2677 $svc_acct->set_password($p->{'new_password'});
2678 my $error = $svc_acct->replace();
2680 my($label, $value) = $svc_acct->cust_svc->label;
2682 return { 'error' => $error,
2692 my $conf = new FS::Conf;
2693 my $verification = $conf->config('selfservice-password_reset_verification')
2694 or return { 'error' => 'Password resets disabled' };
2696 my $username = $p->{'username'};
2698 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2699 or return { 'error' => 'Account not found' };
2701 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2702 'domsvc' => $svc_domain->svcnum }
2704 or return { 'error' => 'Account not found' };
2706 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2707 or return { 'error' => 'Account not found' };
2709 my $cust_main = $cust_pkg->cust_main;
2713 my( $p, $cust_main ) = @_;
2714 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2715 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2718 my( $p, $cust_main ) = @_;
2719 my $cust_pay = qsearchs({
2720 'table' => 'cust_pay',
2721 'hashref' => { 'custnum' => $cust_main->custnum },
2722 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2726 $p->{'amount'} == $cust_pay->paid;
2729 my( $p, $cust_main ) = @_;
2730 $p->{'zip'} eq $cust_main->zip
2731 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2735 foreach my $verify ( split(',', $verification) ) {
2737 &{ $verify{$verify} }( $p, $cust_main )
2738 or return { 'error' => 'Account not found' };
2742 #okay, we're verified, now create a unique session
2744 my $reset_session = {
2745 'svcnum' => $svc_acct->svcnum,
2748 my $timeout = '1 hour'; #?
2750 my $reset_session_id;
2752 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2753 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2755 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2759 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2760 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2761 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2762 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2763 my $error = $msg_template->send( 'cust_main' => $cust_main,
2764 'object' => $svc_acct,
2765 'substitutions' => {
2766 'session_id' => $reset_session_id,
2770 return { 'error' => $error }; #????
2773 return { 'error' => '' };
2776 sub check_reset_passwd {
2779 my $conf = new FS::Conf;
2780 my $verification = $conf->config('selfservice-password_reset_verification')
2781 or return { 'error' => 'Password resets disabled' };
2783 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2784 or return { 'error' => "Can't resume session" }; #better error message
2786 my $svcnum = $reset_session->{'svcnum'};
2788 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2789 or return { 'error' => "Service not found" };
2791 return { 'error' => '',
2792 'username' => $svc_acct->username,
2797 sub process_reset_passwd {
2800 my $conf = new FS::Conf;
2801 my $verification = $conf->config('selfservice-password_reset_verification')
2802 or return { 'error' => 'Password resets disabled' };
2804 return { 'error' => "New passwords don't match." }
2805 if $p->{'new_password'} ne $p->{'new_password2'};
2807 return { 'error' => 'Enter new password' }
2808 unless length($p->{'new_password'});
2810 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2811 or return { 'error' => "Can't resume session" }; #better error message
2813 my $svcnum = $reset_session->{'svcnum'};
2815 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2816 or return { 'error' => "Service not found" };
2818 $svc_acct->set_password($p->{'new_password'});
2819 my $error = $svc_acct->replace();
2821 my($label, $value) = $svc_acct->cust_svc->label;
2823 return { 'error' => $error,
2832 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2833 return { 'error' => $session } if $context eq 'error';
2835 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2836 FS::TicketSystem->init();
2838 my $conf = new FS::Conf;
2839 my $queue = $p->{'queue'}
2840 || $conf->config('ticket_system-selfservice_queueid')
2841 || $conf->config('ticket_system-default_queueid');
2843 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2844 my $err_or_ticket = FS::TicketSystem->create_ticket(
2845 '', #create RT session based on FS CurrentUser (fs_selfservice)
2847 'custnum' => $custnum,
2848 'svcnum' => $session->{'svcnum'},
2849 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2852 if ( ref($err_or_ticket) ) {
2853 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2855 return { 'error' => '',
2856 'ticket_id' => $err_or_ticket->id,
2859 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2861 return { 'error' => $err_or_ticket };
2869 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2870 return { 'error' => $session } if $context eq 'error';
2872 return { error => 'requested format not implemented' }
2873 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2875 my $conf = new FS::Conf;
2876 my $age_threshold = 0;
2877 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2878 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2880 my $search = { 'custnum' => $custnum };
2881 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2882 my $cust_main = qsearchs('cust_main', $search )
2883 or return { 'error' => "unknown custnum $custnum" };
2885 # does it make more sense to just run one sql query for this instead of all the
2886 # insanity below? would increase performance greately for large data sets?
2888 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2889 my @part_svc = $cust_pkg->part_svc;
2890 foreach my $part_svc ( @part_svc ) {
2891 if($part_svc->svcdb eq 'svc_phone'){
2892 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2893 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2894 push @svc_phone, $cust_pkg_svc->svc_x
2895 if $cust_pkg_svc->date_inserted >= $age_threshold;
2903 my($xls_r,$xls_c) = (0,0);
2906 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2907 if($p->{'format'} eq 'csv') {
2908 $csv = new Text::CSV_XS { 'always_quote' => 1,
2911 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2912 $content .= $csv->string;
2914 elsif($p->{'format'} eq 'xls') {
2915 my $XLS1 = new IO::Scalar \$content;
2916 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2917 or return { 'error' => "Error opening .xls file: $!" };
2918 $xls = $xls_workbook->add_worksheet('DIDs');
2919 foreach ( @fields ) {
2920 $xls->write(0,$xls_c++,$_);
2925 foreach my $svc_phone ( @svc_phone ) {
2926 my @cols = map { $svc_phone->$_ } @fields;
2927 if($p->{'format'} eq 'csv') {
2928 return { 'error' => 'Unable to create CSV' }
2929 unless $csv->combine(@cols);
2930 $content .= $csv->string;
2932 elsif($p->{'format'} eq 'xls') {
2935 $xls->write($xls_r,$xls_c++,$_);
2941 $xls_workbook->close() if $p->{'format'} eq 'xls';
2943 { content => $content, format => $p->{'format'}, };
2948 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2949 return { 'error' => $session } if $context eq 'error';
2951 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2952 FS::TicketSystem->init();
2953 return { 'error' => 'get_ticket configuration error' }
2954 if $FS::TicketSystem::system ne 'RT_Internal';
2956 # check existence and ownership as part of this
2957 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2958 my $rt_session = FS::TicketSystem->session('');
2959 my $Ticket = FS::TicketSystem->get_ticket_object(
2961 ticket_id => $p->{'ticket_id'},
2964 return { 'error' => 'ticket not found' } if !$Ticket;
2966 if ( length( $p->{'subject'} || '' ) ) {
2968 if ( $p->{'subject'} ne $Ticket->Subject ) {
2969 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2970 return { 'error' => "unable to set subject: $msg" } if !$val;
2974 if(length($p->{'reply'})) {
2975 my @err_or_res = FS::TicketSystem->correspond_ticket(
2977 'ticket_id' => $p->{'ticket_id'},
2978 'content' => $p->{'reply'},
2981 return { 'error' => 'unable to reply to ticket' }
2982 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2985 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2986 my $err_or_ticket = FS::TicketSystem->get_ticket(
2988 'ticket_id' => $p->{'ticket_id'},
2991 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2992 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2994 return { 'error' => $err_or_ticket };
2997 my @custs = @{$err_or_ticket->{'custs'}};
2998 my @txns = @{$err_or_ticket->{'txns'}};
3001 # superseded by check in get_ticket_object
3002 #return { 'error' => 'invalid ticket requested' }
3003 #unless grep($_ eq $custnum, @custs);
3005 foreach my $txn ( @txns ) {
3006 push @filtered_txns, $txn
3007 if ($txn->{'type'} eq 'EmailRecord'
3008 || $txn->{'type'} eq 'Correspond'
3009 || $txn->{'type'} eq 'Create');
3012 warn "$me get_ticket: successful: \n"
3014 return { 'error' => '',
3015 'transactions' => \@filtered_txns,
3016 'ticket_fields' => $err_or_ticket->{'fields'},
3017 'ticket_id' => $p->{'ticket_id'},
3021 sub adjust_ticket_priority {
3023 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3024 return { 'error' => $session } if $context eq 'error';
3026 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3027 FS::TicketSystem->init;
3028 my $ss_priority = FS::TicketSystem->selfservice_priority;
3030 return { 'error' => 'adjust_ticket_priority configuration error' }
3031 if $FS::TicketSystem::system ne 'RT_Internal'
3034 my $values = $p->{'values'}; #hashref, id => priority value
3037 foreach my $id (keys %$values) {
3038 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3039 my $Ticket = FS::TicketSystem->get_ticket_object('',
3041 'custnum' => $custnum,
3044 $ticket_error{$id} = 'ticket not found';
3048 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3049 # We're not going to implement it for RT_External.
3050 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3051 my $new_value = $values->{$id};
3052 next if $old_value eq $new_value;
3054 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3056 # AddCustomFieldValue works fine (replacing any existing value) if it's
3057 # a single-valued custom field, which it should be. If it's not, you're
3058 # doing something wrong.
3060 if ( length($new_value) ) {
3061 ($val, $msg) = $Ticket->AddCustomFieldValue(
3062 Field => $ss_priority,
3063 Value => $new_value,
3067 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3068 Field => $ss_priority,
3069 Value => $old_value,
3073 $ticket_error{$id} = $msg if !$val;
3074 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3076 return { 'error' => '',
3077 'ticket_error' => \%ticket_error,
3078 %{ customer_info($p) } # send updated customer info back
3084 sub _custoragent_session_custnum {
3087 my($context, $session, $custnum);
3088 if ( $p->{'session_id'} ) {
3090 $context = 'customer';
3091 $session = _cache->get($p->{'session_id'})
3092 or return ( 'error' => "Can't resume session" ); #better error message
3093 $custnum = $session->{'custnum'};
3095 } elsif ( $p->{'agent_session_id'} ) {
3098 my $agent_cache = new FS::ClientAPI_SessionCache( {
3099 'namespace' => 'FS::ClientAPI::Agent',
3101 $session = $agent_cache->get($p->{'agent_session_id'})
3102 or return ( 'error' => "Can't resume session" ); #better error message
3103 $custnum = $p->{'custnum'};
3107 return ( 'error' => "Can't resume session" ); #better error message
3110 ($context, $session, $custnum);