1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
596 $return{max_invnum} = $cust_main->max_invnum;
598 if ( $session->{'pkgnum'} ) {
599 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
600 #next_bill_date from cust_pkg?
602 $return{balance} = $cust_main->balance;
603 $return{next_bill_date} = $cust_main->next_bill_date;
604 $return{next_bill_date_pretty} =
605 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
608 $return{balance_pretty} = money_pretty($return{balance});
610 $return{countrydefault} = scalar($conf->config('countrydefault'));
612 $return{small_custview} =
613 small_custview( $cust_main,
614 $return{countrydefault},
618 $return{first} = $cust_main->first;
619 $return{'last'} = $cust_main->get('last');
620 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
622 #none of these are terribly expensive if we want 'em...
623 for (@cust_main_editable_fields) {
624 $return{$_} = $cust_main->get($_);
626 #maybe a little more expensive, but it should be cached by now
627 for (@location_editable_fields) {
628 $return{$_} = $cust_main->bill_location->get($_)
629 if $cust_main->bill_locationnum;
630 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
631 if $cust_main->ship_locationnum;
634 my @invoicing_list = $cust_main->invoicing_list;
635 $return{'invoicing_list'} =
636 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
637 $return{'postal_invoicing'} =
638 0 < ( grep { $_ eq 'POST' } @invoicing_list );
640 if ( $session->{'svcnum'} ) {
641 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
642 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
643 $return{'svcnum'} = $session->{'svcnum'};
646 } elsif ( $session->{'svcnum'} ) { #no customer record
648 #uuh, not supproted yet... die?
649 return { 'error' => 'customer_info_short not yet supported as agent' };
653 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
657 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
658 # it is not customer-specific, though it is only shown to authenticated customers
659 # it is not currently agent-specific, though at some point it might be
660 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
662 return { 'error' => '',
663 'custnum' => $custnum,
668 sub customer_recurring {
671 my($context, $session, $custnum) = _custoragent_session_custnum($p);
672 return { 'error' => $session } if $context eq 'error';
676 my $conf = new FS::Conf;
678 my $search = { 'custnum' => $custnum };
679 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
680 my $cust_main = qsearchs('cust_main', $search )
681 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
683 $return{'display_recurring'} = [ $cust_main->display_recurring ];
685 return { 'error' => '',
686 'custnum' => $custnum,
691 sub billing_history {
694 my($context, $session, $custnum) = _custoragent_session_custnum($p);
695 return { 'error' => $session } if $context eq 'error';
697 return { 'error' => 'No customer' } unless $custnum;
699 my $search = { 'custnum' => $custnum };
700 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
701 my $cust_main = qsearchs('cust_main', $search )
702 or return { 'error' => "unknown custnum $custnum" };
706 if ( $session->{'pkgnum'} ) {
707 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
708 #next_bill_date from cust_pkg?
709 return { 'error' => 'No history for package' };
712 $return{balance} = $cust_main->balance;
713 $return{balance_pretty} = money_pretty($return{balance});
714 $return{next_bill_date} = $cust_main->next_bill_date;
715 $return{next_bill_date_pretty} =
716 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
719 my $conf = new FS::Conf;
721 $return{'history'} = [
722 $cust_main->payment_history(
723 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
728 $return{'money_char'} = $conf->config("money_char") || '$',
736 my $session = _cache->get($p->{'session_id'})
737 or return { 'error' => "Can't resume session" }; #better error message
739 my $custnum = $session->{'custnum'}
740 or return { 'error' => "no customer record" };
742 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
743 or return { 'error' => "unknown custnum $custnum" };
745 my $new = new FS::cust_main { $cust_main->hash };
747 $new->set( $_ => $p->{$_} )
748 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
750 if ( exists($p->{address1}) ) {
751 my $bill_location = FS::cust_location->new({
752 map { $_ => $p->{$_} } @location_editable_fields
754 # if this is unchanged from before, cust_main::replace will ignore it
755 $new->set('bill_location' => $bill_location);
758 if ( exists($p->{ship_address1}) ) {
759 my $ship_location = FS::cust_location->new({
760 map { $_ => $p->{"ship_$_"} } @location_editable_fields
762 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
763 # Selfservice unfortunately tries to indicate "same as billing
764 # address" by sending all fields empty. Did this ever work?
765 $ship_location = $cust_main->bill_location;
767 $new->set('ship_location' => $ship_location);
769 # but if it hasn't been passed in at all, leave ship_location alone--
770 # DON'T change it to match bill_location.
772 my $conf = new FS::Conf;
775 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
776 #false laziness with httemplate/edit/process/cust_main.cgi
777 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
778 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
780 @invoicing_list = $cust_main->invoicing_list;
783 my $error = $new->replace($cust_main, \@invoicing_list);
784 return { 'error' => $error } if $error;
787 return { 'error' => '' };
792 my $session = _cache->get($p->{'session_id'})
793 or return { 'error' => "Can't resume session" }; #better error message
799 my $conf = new FS::Conf;
800 use vars qw($payment_info); #cache for performance
801 unless ( $payment_info ) {
803 my %states = map { $_->state => 1 }
804 qsearch('cust_main_county', {
805 'country' => $conf->config('countrydefault') || 'US'
808 my %cust_paybys = map { $_ => 1 }
809 map { FS::payby->payby2payment($_) }
810 $conf->config('signup_server-payby');
812 my @cust_paybys = keys %cust_paybys;
816 #list all counties/states/countries
817 'cust_main_county' =>
818 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
820 #shortcut for one-country folks
822 [ sort { $a cmp $b } keys %states ],
824 'card_types' => card_types(),
826 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
827 'require_cvv' => $conf->exists('selfservice-require_cvv'),
828 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
830 'paytypes' => [ FS::cust_payby::paytypes ],
832 'paybys' => [ $conf->config('signup_server-payby') ],
833 'cust_paybys' => \@cust_paybys,
835 'stateid_label' => FS::Msgcat::_gettext('stateid'),
836 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
838 'show_ss' => $conf->exists('show_ss'),
839 'show_stateid' => $conf->exists('show_stateid'),
840 'show_paystate' => $conf->exists('show_bankstate'),
842 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
852 my %return = %$payment_info;
854 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
856 my $custnum = $session->{'custnum'};
858 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
859 or return { 'error' => "unknown custnum $custnum" };
861 $return{'hide_payment_fields'} = [
863 my $pg = payment_gateway($cust_main, $_);
864 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
865 } @{ $return{cust_paybys} }
868 $return{balance} = $cust_main->balance; #XXX pkg-balances?
870 $return{$_} = $cust_main->bill_location->get($_)
871 for qw(address1 address2 city state zip);
873 # look for stored cust_payby info
874 # only if we've been given a clear payment_payby (to avoid payname conflicts)
875 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
876 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
877 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
879 $return{payname} = $cust_payby->payname
880 || ( $cust_main->first. ' '. $cust_main->get('last') );
882 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
883 $return{card_type} = cardtype($cust_payby->payinfo);
884 $return{payinfo} = $cust_payby->paymask;
886 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
890 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
891 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
892 $return{payinfo1} = $payinfo1;
893 $return{payinfo2} = $payinfo2;
894 $return{paytype} = $cust_payby->paytype;
895 $return{paystate} = $cust_payby->paystate;
896 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
901 if ( $conf->config('prepayment_discounts-credit_type') ) {
903 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
906 #doubleclick protection
908 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
909 $return{paybatch} = $return{payunique}; #back compat
911 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
913 return { 'error' => '',
919 #some false laziness with httemplate/process/payment.cgi - look there for
920 #ACH and CVV support stuff
922 sub validate_payment {
925 my $session = _cache->get($p->{'session_id'})
926 or return { 'error' => "Can't resume session" }; #better error message
928 my $custnum = $session->{'custnum'};
930 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
931 or return { 'error' => "unknown custnum $custnum" };
933 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
934 or return { 'error' => gettext('illegal_amount') };
936 return { error => 'Amount must be greater than 0' } unless $amount > 0;
938 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
939 #changing the hidden form values
940 my $conf = new FS::Conf;
941 my $fee_display = $conf->config('selfservice_process-display') || 'add';
942 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
943 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
944 if ( $fee_display eq 'add'
946 and ! $fee_skip_first || scalar($cust_main->cust_pay)
949 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
950 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
953 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
954 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
955 my $discount_term = $1;
957 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
958 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
961 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
962 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
965 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
966 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
969 $payunique = $paybatch if ! length($payunique) && length($paybatch);
971 $p->{'payby'} ||= 'CARD';
972 $p->{'payby'} =~ /^([A-Z]{4})$/
973 or return { 'error' => "illegal_payby " . $p->{'payby'} };
976 #false laziness w/process/payment.cgi
979 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
981 $p->{'payinfo1'} =~ /^([\dx]+)$/
982 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
984 $p->{'payinfo2'} =~ /^([\dx]+)$/
985 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
987 $payinfo = $payinfo1. '@'. $payinfo2;
989 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
990 if ( $cust_payby->paymask eq $payinfo ) {
991 $payinfo = $cust_payby->payinfo;
996 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
998 $payinfo = $p->{'payinfo'};
1002 #more intelligent matching will be needed here if you change
1003 #card_masking_method and don't remove existing paymasks
1004 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1005 if ( $cust_payby->paymask eq $payinfo ) {
1006 $payinfo = $cust_payby->payinfo;
1012 $payinfo =~ s/\D//g;
1013 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1014 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1018 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1019 return { 'error' => gettext('unknown_card_type') }
1020 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1022 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1023 if ( cardtype($payinfo) eq 'American Express card' ) {
1024 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1025 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1028 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1029 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1032 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1033 return { 'error' => 'CVV2 is required' };
1034 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1035 return { 'error' => 'CVV2 is required' };
1039 die "unknown payby $payby";
1042 my %payby2fields = (
1043 'CARD' => [ qw( paystart_month paystart_year payissue payip
1044 address1 address2 city state zip country ) ],
1045 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1049 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1052 'cust_main' => $cust_main, #XXX or just custnum??
1053 'amount' => sprintf('%.2f', $amount),
1055 'payinfo' => $payinfo,
1056 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1057 'card_type' => $card_type,
1058 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1059 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1060 'month' => $p->{'month'},
1061 'year' => $p->{'year'},
1062 'payname' => $payname,
1063 'payunique' => $payunique,
1064 'paybatch' => $paybatch,
1065 'paycvv' => $paycvv,
1066 'payname' => $payname,
1067 'discount_term' => $discount_term,
1068 'pkgnum' => $session->{'pkgnum'},
1069 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1079 my $validate = validate_payment($p);
1080 return $validate if $validate->{'error'};
1082 my $conf = new FS::Conf;
1083 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1084 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1086 +{ map { $_=>$validate->{$_} }
1087 qw( card_type paymask payname paydate_pretty month year amount
1088 address1 address2 city state zip country
1094 sub process_stored_payment {
1097 my $session_id = $p->{'session_id'};
1099 my $payment_info = _cache->get( "payment_$session_id" )
1100 or return { 'error' => "Can't resume session" }; #better error message
1102 do_process_payment($payment_info);
1106 sub process_payment {
1109 my $payment_info = validate_payment($p);
1110 return $payment_info if $payment_info->{'error'};
1112 do_process_payment($payment_info);
1116 sub do_process_payment {
1117 my $validate = shift;
1119 my $cust_main = $validate->{'cust_main'};
1121 my $amount = delete $validate->{'amount'};
1124 my $payby = delete $validate->{'payby'};
1126 if ( $validate->{'save'} ) {
1129 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1130 $saveopt{$field} = $validate->{$field};
1133 if ( $payby eq 'CARD' ) {
1134 my $bill_location = FS::cust_location->new({
1135 map { $_ => $validate->{$_} }
1136 qw(address1 address2 city state country zip)
1138 $saveopt{'bill_location'} = $bill_location;
1139 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1140 $saveopt{$field} = $validate->{$field};
1143 # stateid/stateid_state won't be saved, might be broken as of 4.x
1144 foreach my $field ( qw( paytype paystate ) ) {
1145 $saveopt{$field} = $validate->{$field};
1149 my $error = $cust_main->save_cust_payby(
1150 'payment_payby' => $payby,
1155 #no, this causes customers to process their payments again
1156 #return { 'error' => $error };
1157 #XXX just warn verosely for now so i can figure out how these happen in
1158 # the first place, eventually should redirect them to the "change
1159 #address" page but indicate if the payment processed?
1160 delete($validate->{'payinfo'}); #don't want to log this!
1161 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1163 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1164 "CUST_MAIN: ". Dumper($cust_main)."\n".
1165 "PACKET: ". Dumper($validate)."\n";
1169 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1173 'paynum_ref' => \$paynum,
1176 return { 'error' => $error } if $error;
1178 #no error, so order the fee package if applicable...
1179 my $conf = new FS::Conf;
1180 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1181 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1183 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1185 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1187 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1188 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1191 #and generate an invoice for it now too
1192 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1193 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1198 $cust_main->apply_payments;
1201 my $receipt_html = '';
1203 # currently supported for realtime CC only; send receipt data to SS
1204 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1207 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1210 <TD ALIGN="right">Payment#</TD>
1211 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1215 <TD ALIGN="right">Date</TD>
1217 <TD BGCOLOR="#FFFFFF"><B>! .
1218 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1224 <TD ALIGN="right">Amount</TD>
1225 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1230 <TD ALIGN="right">Payment method</TD>
1231 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1244 'amount' => sprintf('%.2f', $cust_pay->paid),
1245 'date' => $cust_pay->_date,
1246 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1247 'time_pretty' => time2str('%T', $cust_pay->_date),
1248 'auth_num' => $cust_pay->auth,
1249 'order_num' => $cust_pay->order_number,
1250 'receipt_html' => $receipt_html,
1257 'receipt_html' => '',
1264 sub realtime_collect {
1267 my $session = _cache->get($p->{'session_id'})
1268 or return { 'error' => "Can't resume session" }; #better error message
1270 my $custnum = $session->{'custnum'};
1272 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1273 or return { 'error' => "unknown custnum $custnum" };
1276 if ( $p->{'amount'} ) {
1277 $amount = $p->{'amount'};
1279 elsif ( $session->{'pkgnum'} ) {
1280 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1283 $amount = $cust_main->balance;
1286 my $error = $cust_main->realtime_collect(
1287 'method' => $p->{'method'},
1288 'amount' => $amount,
1289 'pkgnum' => $session->{'pkgnum'},
1290 'session_id' => $p->{'session_id'},
1294 return { 'error' => $error } unless ref( $error );
1296 return { 'error' => '', amount => $amount, %$error };
1299 sub start_thirdparty {
1301 my $session = _cache->get($p->{'session_id'})
1302 or return { 'error' => "Can't resume session" }; #better error message
1303 my $custnum = $session->{'custnum'};
1304 my $cust_main = FS::cust_main->by_key($custnum);
1306 my $amount = $p->{'amount'}
1307 or return { error => 'no amount' };
1309 my $result = $cust_main->create_payment(
1310 'method' => $p->{'method'},
1311 'amount' => $p->{'amount'},
1312 'pkgnum' => $session->{'pkgnum'},
1313 'session_id' => $p->{'session_id'},
1316 if ( ref($result) ) { # hashref or error
1319 return { error => $result };
1323 sub finish_thirdparty {
1325 my $session_id = delete $p->{'session_id'};
1326 my $session = _cache->get($session_id)
1327 or return { 'error' => "Can't resume session" };
1328 my $custnum = $session->{'custnum'};
1329 my $cust_main = FS::cust_main->by_key($custnum);
1331 if ( $p->{_cancel} ) {
1332 # customer backed out of making a payment
1333 return $cust_main->cancel_payment( $session_id );
1335 my $result = $cust_main->execute_payment( $session_id, %$p );
1336 if ( ref($result) ) {
1339 return { error => $result };
1343 sub process_payment_order_pkg {
1346 my $hr = process_payment($p);
1347 return $hr if $hr->{'error'};
1352 sub process_payment_order_renew {
1355 my $hr = process_payment($p);
1356 return $hr if $hr->{'error'};
1361 sub process_prepay {
1365 my $session = _cache->get($p->{'session_id'})
1366 or return { 'error' => "Can't resume session" }; #better error message
1370 my $custnum = $session->{'custnum'};
1372 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1373 or return { 'error' => "unknown custnum $custnum" };
1375 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1376 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1384 return { 'error' => $error } if $error;
1386 return { 'error' => '',
1387 'amount' => $amount,
1388 'seconds' => $seconds,
1389 'duration' => duration_exact($seconds),
1390 'upbytes' => $upbytes,
1391 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1392 'downbytes' => $downbytes,
1393 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1394 'totalbytes'=> $totalbytes,
1395 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1402 my $session = _cache->get($p->{'session_id'})
1403 or return { 'error' => "Can't resume session" }; #better error message
1405 my $custnum = $session->{'custnum'};
1407 my $invnum = $p->{'invnum'};
1409 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1410 'custnum' => $custnum } )
1411 or return { 'error' => "Can't find invnum" };
1415 return { 'error' => '',
1416 'invnum' => $invnum,
1417 'invoice_text' => join('', $cust_bill->print_text ),
1418 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1425 my $session = _cache->get($p->{'session_id'})
1426 or return { 'error' => "Can't resume session" }; #better error message
1428 my $custnum = $session->{'custnum'};
1430 my $invnum = $p->{'invnum'};
1432 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1433 'custnum' => $custnum } )
1434 or return { 'error' => "Can't find invnum" };
1438 return { 'error' => '',
1439 'invnum' => $invnum,
1440 'invoice_pdf' => $cust_bill->print_pdf({
1441 'unsquelch_cdr' => 1,
1442 'locale' => $p->{'locale'},
1448 sub legacy_invoice {
1450 my $session = _cache->get($p->{'session_id'})
1451 or return { 'error' => "Can't resume session" }; #better error message
1453 my $custnum = $session->{'custnum'};
1455 my $legacyinvnum = $p->{'legacyinvnum'};
1458 'legacyinvnum' => $legacyinvnum,
1459 'custnum' => $custnum,
1462 my $legacy_cust_bill =
1463 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1464 || qsearchs('legacy_cust_bill', \%hash )
1465 or return { 'error' => "Can't find legacyinvnum" };
1469 return { 'error' => '',
1470 'legacyinvnum' => $legacyinvnum,
1471 'legacyid' => $legacy_cust_bill->legacyid,
1472 'invoice_html' => $legacy_cust_bill->content_html,
1477 sub legacy_invoice_pdf {
1479 my $session = _cache->get($p->{'session_id'})
1480 or return { 'error' => "Can't resume session" }; #better error message
1482 my $custnum = $session->{'custnum'};
1484 my $legacyinvnum = $p->{'legacyinvnum'};
1486 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1487 'legacyinvnum' => $legacyinvnum,
1488 'custnum' => $custnum,
1489 }) or return { 'error' => "Can't find legacyinvnum" };
1493 return { 'error' => '',
1494 'legacyinvnum' => $legacyinvnum,
1495 'legacyid' => $legacy_cust_bill->legacyid,
1496 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1504 #sessioning for this? how do we get the session id to the backend invoice
1505 # template so it can add it to the link, blah
1508 if ( $p->{'invnum'} ) {
1509 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1510 or return { 'error' => 'unknown invnum' };
1511 $agentnum = $cust_bill->cust_main->agentnum;
1514 my $templatename = $p->{'template'} || $p->{'templatename'};
1516 #false laziness-ish w/view/cust_bill-logo.cgi
1518 my $conf = new FS::Conf;
1519 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1520 $templatename = "_$1";
1525 my $filename = "logo$templatename.png";
1527 return { 'error' => '',
1528 'logo' => $conf->config_binary($filename, $agentnum),
1529 'content_type' => 'image/png', #should allow gif, jpg too
1535 my $session = _cache->get($p->{'session_id'})
1536 or return { 'error' => "Can't resume session" }; #better error message
1538 my $custnum = $session->{'custnum'};
1540 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1541 or return { 'error' => "unknown custnum $custnum" };
1543 my $conf = new FS::Conf;
1545 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1547 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1552 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1553 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1554 my $owed = $_->owed;
1556 +{ 'invnum' => $_->invnum,
1557 '_date' => $_->_date,
1558 'date' => time2str("%b %o, %Y", $_->_date),
1559 'date_short' => time2str("%m-%d-%Y", $_->_date),
1560 'previous' => sprintf('%.2f', ($_->previous)[0]),
1561 'charged' => sprintf('%.2f', $_->charged),
1562 'owed' => sprintf('%.2f', $owed),
1563 'balance' => sprintf('%.2f', $balance),
1564 'lastpay' => @payments_and_credits
1565 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1571 return { 'error' => '',
1572 'balance' => $cust_main->balance,
1573 'money_char' => $conf->config("money_char") || '$',
1574 'invoices' => $invoices,
1575 'legacy_invoices' => [
1577 +{ 'legacyinvnum' => $_->legacyinvnum,
1578 'legacyid' => $_->legacyid,
1579 '_date' => $_->_date,
1580 'date' => time2str("%b %o, %Y", $_->_date),
1581 'date_short' => time2str("%m-%d-%Y", $_->_date),
1582 'charged' => sprintf('%.2f', $_->charged),
1583 'has_content' => ( length($_->content_pdf)
1584 || length($_->content_html) ),
1594 my $session = _cache->get($p->{'session_id'})
1595 or return { 'error' => "Can't resume session" }; #better error message
1597 my $custnum = $session->{'custnum'};
1599 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1600 or return { 'error' => "unknown custnum $custnum" };
1602 return { 'error' => '',
1603 'balance' => $cust_main->balance,
1604 'money_char' => FS::Conf->new->config("money_char") || '$',
1605 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1609 sub payment_receipt {
1611 my $session = _cache->get($p->{'session_id'})
1612 or return { 'error' => "Can't resume session" }; #better error message
1614 my $custnum = $session->{'custnum'};
1616 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1617 'paynum' => $p->{'paynum'},
1620 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1624 %{ $cust_pay->SSAPI_getinfo },
1631 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1632 return { 'error' => $session } if $context eq 'error';
1634 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1635 or return { 'error' => "unknown custnum $custnum" };
1639 my $cust_payby = $_;
1641 map { $_ => $cust_payby->$_ }
1642 qw( custpaybynum weight payby paymask paydate
1643 payname paystate paytype
1647 $cust_main->cust_payby
1655 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1656 return { 'error' => $session } if $context eq 'error';
1658 #XXX payinfo1 + payinfo2 for CHEK?
1659 #or take the opportunity to use separate, more well- named fields?
1661 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1662 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1663 # my $payinfo1 = $1;
1664 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1665 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1666 # my $payinfo2 = $1;
1667 # $payinfo = $payinfo1. '@'. $payinfo2;
1669 my $cust_payby = new FS::cust_payby {
1670 'custnum' => $custnum,
1671 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1672 paystate paytype payip
1676 my $error = $cust_payby->insert;
1678 return { 'error' => $error };
1680 return { 'custpaybynum' => $cust_payby->custpaybynum };
1688 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1689 return { 'error' => $session } if $context eq 'error';
1691 my $cust_payby = qsearchs('cust_payby', {
1692 'custnum' => $custnum,
1693 'custpaybynum' => $p->{'custpaybynum'},
1695 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1698 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1700 next unless exists($p->{$field});
1701 $cust_payby->set($field,$p->{$field});
1704 my $error = $cust_payby->replace;
1706 return { 'error' => $error };
1708 return { 'custpaybynum' => $cust_payby->custpaybynum };
1716 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1717 return { 'error' => $session } if $context eq 'error';
1719 my $cust_payby = qsearchs('cust_payby', {
1720 'custnum' => $custnum,
1721 'custpaybynum' => $p->{'custpaybynum'},
1723 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1725 return { 'error' => $cust_payby->verify };
1732 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1733 return { 'error' => $session } if $context eq 'error';
1735 my $cust_payby = qsearchs('cust_payby', {
1736 'custnum' => $custnum,
1737 'custpaybynum' => $p->{'custpaybynum'},
1739 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1741 return { 'error' => $cust_payby->delete };
1747 my $session = _cache->get($p->{'session_id'})
1748 or return { 'error' => "Can't resume session" }; #better error message
1750 my $custnum = $session->{'custnum'};
1752 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1753 or return { 'error' => "unknown custnum $custnum" };
1755 my @errors = $cust_main->cancel( 'quiet'=>1 );
1757 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1759 return { 'error' => $error };
1766 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1767 return { 'error' => $session } if $context eq 'error';
1769 my $pkg = qsearchs({
1770 'table' => 'cust_pkg',
1771 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1773 'custnum' => $custnum,
1774 'pkgnum' => $p->{'pkgnum'},
1777 or return {'error' => 'unknown pkg num $pkgnum'};
1780 pkg_label => $pkg->pkg,
1781 pkgpart => $pkg->pkgpart,
1782 classnum => $pkg->classnum,
1790 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1791 return { 'error' => $session } if $context eq 'error';
1793 my $search = { 'custnum' => $custnum };
1794 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1795 my $cust_main = qsearchs('cust_main', $search )
1796 or return { 'error' => "unknown custnum $custnum" };
1798 my $conf = new FS::Conf;
1799 my $immutable = $conf->exists('selfservice_immutable-package');
1801 # the duplication below is necessary:
1802 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1803 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1804 # non-backwards-compatible change breaking the software of anyone using the API
1805 # instead of the stock selfservice
1806 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1807 if( $conf->exists('selfservice_server-view-wholesale') ) {
1808 return { 'svcnum' => $session->{'svcnum'},
1809 'custnum' => $custnum,
1810 'cust_pkg' => [ map {
1812 immutable => $immutable,
1813 part_pkg => [ map $_->hashref, $_->part_pkg ],
1815 [ map $_->hashref, $_->available_part_svc ],
1817 [ map { my $ref = { $_->hash,
1818 label => [ $_->label ],
1820 $ref->{_password} = $_->svc_x->_password
1821 if $context eq 'agent'
1822 && $conf->exists('agent-showpasswords')
1823 && $_->part_svc->svcdb eq 'svc_acct';
1828 } $cust_main->cust_pkg
1831 small_custview( $cust_main, $conf->config('countrydefault') ),
1832 'wholesale_view' => 1,
1833 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1834 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1835 'lnp' => $conf->exists('svc_phone-lnp'),
1839 { 'svcnum' => $session->{'svcnum'},
1840 'custnum' => $custnum,
1841 'cust_pkg' => [ map {
1842 my $primary_cust_svc = $_->primary_cust_svc;
1845 immutable => $immutable,
1846 pkg_label => $_->pkg_locale,
1847 status => $_->status,
1848 statuscolor => $_->statuscolor,
1850 [ map { $_->hashref }
1851 grep { $_->selfservice_access ne 'hidden' }
1852 $_->available_part_svc
1855 [ map { my $ref = { $_->hash,
1856 label => [ $_->label ],
1858 $ref->{_password} = $_->svc_x->_password
1859 if $context eq 'agent'
1860 && $conf->exists('agent-showpasswords')
1861 && $_->part_svc->svcdb eq 'svc_acct';
1862 $ref->{svchash} = { $_->svc_x->hash } if
1863 $_->part_svc->svcdb eq 'svc_phone';
1864 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1865 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1868 grep { $_->part_svc->selfservice_access ne 'hidden' }
1873 ? { $primary_cust_svc->hash,
1874 label => [ $primary_cust_svc->label ],
1875 finger => $primary_cust_svc->svc_x->finger, #uuh
1876 $primary_cust_svc->part_svc->hash,
1880 } $cust_main->ncancelled_pkgs
1883 small_custview( $cust_main, $conf->config('countrydefault') ),
1884 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1892 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1893 return { 'error' => $session } if $context eq 'error';
1895 my $conf = new FS::Conf;
1897 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1898 my $search = { 'custnum' => $custnum };
1899 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1900 my $cust_main = qsearchs('cust_main', $search )
1901 or return { 'error' => "unknown custnum $custnum" };
1903 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1904 if ( ! $pkgnum && $p->{'svcnum'} ) {
1905 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1906 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1910 my @cust_pkg_usage = ();
1911 foreach my $cust_pkg ( $p->{'ncancelled'}
1912 ? $cust_main->ncancelled_pkgs
1913 : $cust_main->unsuspended_pkgs ) {
1914 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1915 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1916 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1919 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1922 foreach (@cust_pkg_usage) {
1923 my $part = $_->part_pkg_usage;
1924 my $tag = $part->description . ($part->shared ? 1 : 0);
1925 my $row = $usage_pools{$tag}
1926 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1927 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1928 $row->[2] += $part->minutes; # minutes total
1930 } # otherwise just leave them empty
1932 if ( $p->{'svcdb'} ) {
1933 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1935 : ref($p->{'svcdb'}) eq 'ARRAY'
1936 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1937 : { $p->{'svcdb'} => 1 };
1938 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1941 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1944 my @svcs; # stuff to return to the client
1945 my %bytes_used_total; # for _used columns only
1946 foreach my $cust_svc (@cust_svc) {
1947 my $svc_x = $cust_svc->svc_x;
1948 my($label, $value) = $cust_svc->label;
1949 my $part_svc = $cust_svc->part_svc;
1950 my $svcdb = $part_svc->svcdb;
1951 my $cust_pkg = $cust_svc->cust_pkg;
1952 my $part_pkg = $cust_pkg->part_pkg;
1955 'svcnum' => $cust_svc->svcnum,
1956 'display_svcnum' => $cust_svc->display_svcnum,
1960 'pkg_label' => $cust_pkg->pkg_locale,
1961 'pkg_status' => $cust_pkg->status,
1962 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1965 # would it make sense to put this in a svc_* method?
1967 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1968 my $last_bill = $cust_pkg->last_bill || 0;
1970 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1971 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1974 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1975 'upbytes_used' => display_bytecount($up_used),
1976 'downbytes_used' => display_bytecount($down_used),
1977 'totalbytes_used' => display_bytecount($up_used + $down_used)
1979 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1980 $bytes_used_total{'upbytes_used'} += $up_used;
1981 $bytes_used_total{'downbytes_used'} += $down_used;
1982 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1985 if ( $svcdb eq 'svc_acct' ) {
1986 foreach (qw(username email finger seconds)) {
1987 $hash{$_} = $svc_x->$_;
1993 'upbytes' => display_bytecount($svc_x->upbytes),
1994 'downbytes' => display_bytecount($svc_x->downbytes),
1995 'totalbytes' => display_bytecount($svc_x->totalbytes),
1997 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1998 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1999 'recharge_upbytes' =>
2000 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2001 'recharge_downbytes' =>
2002 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2003 'recharge_totalbytes' =>
2004 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2009 } elsif ( $svcdb eq 'svc_dsl' ) {
2011 $hash{'phonenum'} = $svc_x->phonenum;
2012 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2013 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2014 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2017 $hash{'name'} = $cust_main->name;
2019 # no usage to hide here
2021 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2023 # could potentially show lots of things...
2024 $hash{'outbound'} = 1;
2025 $hash{'inbound'} = 0;
2026 if ( $svcdb eq 'svc_phone' ) {
2027 if ( $part_pkg->plan eq 'voip_inbound' ) {
2028 $hash{'outbound'} = 0;
2029 $hash{'inbound'} = 1;
2030 } elsif ( $part_pkg->option('selfservice_inbound_format')
2031 or $conf->config('selfservice-default_inbound_cdr_format')
2033 $hash{'inbound'} = 1;
2036 foreach (qw(inbound outbound)) {
2037 # hmm...we can't filter by status here, because there might
2038 # not be cdr_terminations at all. have to go by date.
2039 # find all since the last bill date.
2040 # XXX cdr types? we are going to need them.
2042 my $sum_cdr = $svc_x->sum_cdrs(
2043 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2044 'begin' => ($cust_pkg->last_bill || 0),
2046 'disable_charged_party' => 1,
2048 $hash{$_} = $sum_cdr->hashref;
2051 } # not hiding usage
2055 } # foreach $cust_svc
2057 foreach my $field (keys %bytes_used_total) {
2058 if ($field =~ /bytes/) {
2059 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2064 'svcnum' => $session->{'svcnum'},
2065 'custnum' => $custnum,
2066 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2067 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2069 'bytes_used_total' => \%bytes_used_total,
2071 map { $usage_pools{$_} }
2075 'hide_usage' => $hide_usage,
2080 sub _customer_svc_x {
2081 my($custnum, $svcnum, $table) = (shift, shift, shift);
2082 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2084 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2085 my $search = " AND custnum = $1";
2086 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2089 'table' => ($table || 'svc_acct'),
2090 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2091 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2092 #'LEFT JOIN cust_main USING ( custnum ) ',
2093 'hashref' => $hashref,
2094 'extra_sql' => $search, #important
2099 sub svc_status_html {
2102 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2103 return { 'error' => $session } if $context eq 'error';
2105 #XXX only svc_dsl for now
2106 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2107 or return { 'error' => "Service not found" };
2109 my $html = $svc_x->getstatus_html;
2111 return { 'html' => $html };
2115 sub svc_status_hash {
2118 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2119 return { 'error' => $session } if $context eq 'error';
2121 #XXX only svc_acct for now
2122 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2123 or return { 'error' => "Service not found" };
2125 my ( $html, $hashref ) = $svc_x->export_getstatus;
2130 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2131 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2132 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2133 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2134 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2137 my( $p, $method ) = @_;
2139 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2140 return { 'error' => $session } if $context eq 'error';
2142 #XXX only svc_acct for now
2143 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2144 or return { 'error' => "Service not found" };
2146 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2148 my $error = $svc_x->$method($p); #$p? returns error?
2149 return { 'error' => $error } if $error;
2151 return {}; #? { 'error' => '' }
2155 sub acct_forward_info {
2158 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2159 return { 'error' => $session } if $context eq 'error';
2161 my $svc_forward = _customer_svc_x( $custnum,
2162 { 'srcsvc' => $p->{'svcnum'} },
2165 or return { 'error' => '',
2169 return { 'error' => '',
2170 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2175 sub process_acct_forward {
2177 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2178 return { 'error' => $session } if $context eq 'error';
2180 my $old = _customer_svc_x( $custnum,
2181 { 'srcsvc' => $p->{'svcnum'} },
2185 if ( $p->{'dst'} eq '' ) {
2187 my $error = $old->delete;
2188 return { 'error' => $error };
2190 return { 'error' => '' };
2193 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2194 'dst' => $p->{'dst'},
2199 $new->svcnum($old->svcnum);
2200 my $cust_svc = $old->cust_svc;
2201 $new->svcpart($old->svcpart);
2202 $new->pkgnuym($old->pkgnum);
2203 $error = $new->replace($old);
2205 my $conf = new FS::Conf;
2206 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2208 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2209 or return { 'error' => 'No service' }; #how would we even get here?
2211 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2213 $error = $new->insert;
2216 return { 'error' => $error };
2220 sub list_dsl_devices {
2223 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2224 return { 'error' => $session } if $context eq 'error';
2226 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2227 or return { 'error' => "Service not found" };
2230 'devices' => [ map {
2231 +{ 'mac_addr' => $_->mac_addr };
2232 } $svc_dsl->dsl_device
2238 sub add_dsl_device {
2241 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2242 return { 'error' => $session } if $context eq 'error';
2244 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2245 or return { 'error' => "Service not found" };
2247 return { 'error' => 'No MAC address supplied' }
2248 unless length($p->{'mac_addr'});
2250 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2251 'mac_addr' => scalar($p->{'mac_addr'}),
2253 my $error = $dsl_device->insert;
2254 return { 'error' => $error };
2258 sub delete_dsl_device {
2261 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2262 return { 'error' => $session } if $context eq 'error';
2264 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2265 or return { 'error' => "Service not found" };
2267 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2268 'mac_addr' => scalar($p->{'mac_addr'}),
2271 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2273 my $error = $dsl_device->delete;
2274 return { 'error' => $error };
2280 _usage_details( \&_port_graph, $p,
2281 'svcdb' => 'svc_port',
2286 my($svc_port, $begin, $end) = @_;
2288 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2289 push @usage, { 'png' => $pngOrError };
2293 sub _list_svc_usage {
2294 my($svc_acct, $begin, $end) = @_;
2296 foreach my $part_export (
2297 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2298 qw( sqlradius sqlradius_withdomain )
2300 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2305 sub list_svc_usage {
2306 _usage_details(\&_list_svc_usage, @_);
2309 sub _list_support_usage {
2310 my($svc_acct, $begin, $end) = @_;
2312 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2313 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2315 push @usage, { 'seconds' => $_->seconds,
2316 'support' => $_->support,
2317 '_date' => $_->_date,
2318 'id' => $_->transaction_id,
2319 'creator' => $_->creator,
2320 'subject' => $_->subject,
2321 'status' => $_->status,
2322 'ticketid' => $_->ticketid,
2328 sub list_support_usage {
2329 _usage_details(\&_list_support_usage, @_);
2332 sub _list_cdr_usage {
2333 # XXX CDR type support...
2334 # XXX any way to do a paged search on this?
2335 # we have to return the results all at once...
2336 my($svc_x, $begin, $end, %opt) = @_;
2337 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2341 'disable_charged_party' => 1,
2346 sub list_cdr_usage {
2348 _usage_details( \&_list_cdr_usage, $p );
2351 sub _usage_details {
2352 my($callback, $p, %opt) = @_;
2353 my $conf = FS::Conf->new;
2355 if ( $conf->exists('selfservice_hide-usage') ) {
2356 return { 'error' => 'Viewing usage is not allowed.' };
2359 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2360 return { 'error' => $session } if $context eq 'error';
2362 my $search = { 'svcnum' => $p->{'svcnum'} };
2363 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2365 my $cust_svc = qsearchs( 'cust_svc', $search );
2366 return { 'error' => 'No service selected in list_svc_usage' }
2369 my $svc_x = $cust_svc->svc_x;
2370 my $svcdb = $svc_x->table;
2371 my $cust_pkg = $cust_svc->cust_pkg;
2372 my $freq = $cust_pkg->part_pkg->freq;
2375 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2377 if ( $p->{inbound} ) {
2378 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2379 || $conf->config('selfservice-default_inbound_cdr_format')
2380 || 'source_default';
2381 $callback_opt{inbound} = 1;
2383 $format = $cust_pkg->part_pkg->option('selfservice_format')
2384 || $conf->config('selfservice-default_cdr_format')
2388 $callback_opt{format} = $format;
2389 $callback_opt{use_clid} = 1;
2390 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2393 my $start = $cust_pkg->setup;
2394 #my $end = $cust_pkg->bill; # or time?
2397 unless ( $p->{beginning} ) {
2398 $p->{beginning} = $cust_pkg->last_bill;
2399 $p->{ending} = $end;
2402 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2403 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2405 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2409 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2410 # ugly kludge, I know
2411 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2412 if (defined $delete_col) {
2413 delete($_->[$delete_col]) foreach ($header, @usage);
2417 #kinda false laziness with FS::cust_main::bill, but perhaps
2418 #we should really change this bit to DateTime and DateTime::Duration
2420 #change this bit to use Date::Manip? CAREFUL with timezones (see
2421 # mailing list archive)
2422 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2423 (localtime($p->{ending}) )[0,1,2,3,4,5];
2424 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2425 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2427 if ( $freq =~ /^\d+$/ ) {
2429 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2431 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2432 } elsif ( $freq =~ /^(\d+)w$/ ) {
2434 $nmday += $weeks * 7;
2435 $pmday -= $weeks * 7;
2436 } elsif ( $freq =~ /^(\d+)d$/ ) {
2440 } elsif ( $freq =~ /^(\d+)h$/ ) {
2445 return { 'error' => "unparsable frequency: ". $freq };
2448 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2449 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2453 'svcnum' => $p->{svcnum},
2454 'beginning' => $p->{beginning},
2455 'ending' => $p->{ending},
2456 'inbound' => $p->{inbound},
2457 'previous' => ($previous > $start) ? $previous : $start,
2458 'next' => ($next < $end) ? $next : $end,
2459 'header' => $header,
2467 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2468 return { 'error' => $session } if $context eq 'error';
2470 my $search = { 'custnum' => $custnum };
2471 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2472 my $cust_main = qsearchs('cust_main', $search )
2473 or return { 'error' => "unknown custnum $custnum" };
2475 my $status = $cust_main->status;
2477 my %order_pkg_options = ();
2478 if ( $p->{locationnum} > 0 ) {
2479 $order_pkg_options{locationnum} = delete($p->{locationnum});
2480 } elsif ( $p->{address1} ) {
2481 $order_pkg_options{'cust_location'} = new FS::cust_location {
2482 map { $_ => $p->{$_} }
2483 qw( address1 address2 city county state zip country )
2487 #false laziness w/ClientAPI/Signup.pm
2489 my $cust_pkg = new FS::cust_pkg ( {
2490 'custnum' => $custnum,
2491 'pkgpart' => $p->{'pkgpart'},
2492 'quantity' => $p->{'quantity'} || 1,
2494 my $error = $cust_pkg->check;
2495 return { 'error' => $error } if $error;
2498 unless ( $p->{'svcpart'} eq 'none' ) {
2502 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2504 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2505 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2506 $svcdb = $part_svc->svcdb;
2508 $svcdb = 'svc_acct';
2510 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2513 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2514 'svc_domain' => [ qw( domain ) ],
2515 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2516 'svc_external' => [ qw( id title ) ],
2517 'svc_pbx' => [ qw( id title ) ],
2520 my $svc_x = "FS::$svcdb"->new( {
2521 'svcpart' => $svcpart,
2522 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2525 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2528 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2529 my $acct_snarf = new FS::acct_snarf ( {
2530 'machine' => $p->{"snarf_machine$snarfnum"},
2531 'protocol' => $p->{"snarf_protocol$snarfnum"},
2532 'username' => $p->{"snarf_username$snarfnum"},
2533 '_password' => $p->{"snarf_password$snarfnum"},
2536 push @acct_snarf, $acct_snarf;
2538 $svc_x->child_objects( \@acct_snarf );
2541 my $y = $svc_x->setdefault; # arguably should be in new method
2542 return { 'error' => $y } if $y && !ref($y);
2544 $error = $svc_x->check;
2545 return { 'error' => $error } if $error;
2551 $error = $cust_main->order_pkg(
2552 'cust_pkg' => $cust_pkg,
2557 return { 'error' => $error } if $error;
2559 my $conf = new FS::Conf;
2560 if ( $conf->exists('signup_server-realtime') ) {
2562 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2565 $cust_pkg->cancel('quiet'=>1);
2568 $cust_pkg->reexport;
2572 $cust_pkg->reexport;
2575 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2577 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2584 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2585 return { 'error' => $session } if $context eq 'error';
2587 my $conf = new FS::Conf;
2588 my $immutable = $conf->exists('selfservice_immutable-package');
2589 return { 'error' => "Package modification disabled" } if $immutable;
2591 my $search = { 'custnum' => $custnum };
2592 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2593 my $cust_main = qsearchs('cust_main', $search )
2594 or return { 'error' => "unknown custnum $custnum" };
2596 my $status = $cust_main->status;
2597 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2598 or return { 'error' => "unknown package $p->{pkgnum}" };
2600 #if someone does need self-service package change of suspended packages,
2601 # figure out how to be more discriminating
2602 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2603 if $cust_pkg->status eq 'suspended';
2605 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2606 'quantity' => $p->{'quantity'} || 1,
2609 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2610 or return { 'error' => "unknown package $p->{pkgpart}" };
2612 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2613 unless ref($err_or_cust_pkg);
2616 if ( $conf->exists('signup_server-realtime') ) {
2618 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2621 $err_or_cust_pkg->suspend;
2624 $err_or_cust_pkg->reexport;
2628 $err_or_cust_pkg->reexport;
2631 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2635 sub order_recharge {
2638 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2639 return { 'error' => $session } if $context eq 'error';
2641 my $search = { 'custnum' => $custnum };
2642 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2643 my $cust_main = qsearchs('cust_main', $search )
2644 or return { 'error' => "unknown custnum $custnum" };
2646 my $status = $cust_main->status;
2647 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2648 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2650 my $svc_x = $cust_svc->svc_x;
2651 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2654 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2655 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2656 recharge_totalbytes );
2657 my $amount = $part_pkg->option('recharge_amount', 1);
2659 my ($l, $v, $d) = $cust_svc->label; # blah
2660 my $pkg = "Recharge $v";
2662 my $bill_error = $cust_main->charge($amount, $pkg,
2663 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2664 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2665 $part_pkg->taxclass); #meh
2667 my $conf = new FS::Conf;
2668 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2670 $bill_error = _do_bop_realtime( $cust_main, $status );
2675 my $error = $svc_x->recharge (\%vhash);
2676 return { 'error' => $error } if $error;
2680 my $error = $bill_error;
2681 $error ||= $svc_x->recharge (\%vhash);
2682 return { 'error' => $error } if $error;
2685 return { error => '', svc => $cust_svc->part_svc->svc };
2689 sub _do_bop_realtime {
2690 my ($cust_main, $status, %opt) = @_;
2692 my $old_balance = $cust_main->balance;
2695 my $bill_error = $cust_main->bill(
2696 'return_bill' => \@cust_bill,
2699 $bill_error ||= $cust_main->apply_payments_and_credits;
2701 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2703 if ( $cust_main->balance > $old_balance
2704 && $cust_main->balance > 0
2705 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2708 unless ( $opt{'no_invoice_void'} ) {
2710 #this used to apply a credit, but now we can void invoices...
2711 foreach my $cust_bill (@cust_bill) {
2712 my $voiderror = $cust_bill->void('automatic payment failed');
2713 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2718 return { 'error' => '_decline', 'bill_error' => $bill_error };
2721 if ( $opt{'collect'} ) {
2722 my $collect_error = $cust_main->collect();
2723 return { 'error' => '_decline', 'bill_error' => $collect_error }
2724 if $collect_error; #?
2733 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2734 return { 'error' => $session } if $context eq 'error';
2736 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2737 or return { 'error' => "unknown custnum $custnum" };
2739 my @cust_pkg = sort { $a->bill <=> $b->bill }
2740 grep { $_->part_pkg->freq ne '0' }
2741 $cust_main->ncancelled_pkgs;
2743 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2745 my $total = $cust_main->balance;
2748 my $bill = $_->bill;
2749 $total += $_->part_pkg->base_recur($_, \$bill);
2750 my $renew_date = $_->part_pkg->add_freq($_->bill);
2752 'pkgnum' => $_->pkgnum,
2753 'amount' => sprintf('%.2f', $total),
2754 'bill_date' => $_->bill,
2755 'bill_date_pretty' => time2str('%x', $_->bill),
2756 'renew_date' => $renew_date,
2757 'renew_date_pretty' => time2str('%x', $renew_date),
2758 'expire_date' => $_->expire,
2759 'expire_date_pretty' => time2str('%x', $_->expire),
2764 return { 'dates' => \@array };
2768 sub payment_info_renew_info {
2770 my $renew_info = renew_info($p);
2771 my $payment_info = payment_info($p);
2772 return { %$renew_info,
2780 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2781 return { 'error' => $session } if $context eq 'error';
2783 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2784 or return { 'error' => "unknown custnum $custnum" };
2786 my $date = $p->{'date'};
2790 #freeside-daily -n -d $date fs_daily $custnum
2791 $cust_main->bill_and_collect( 'time' => $date,
2792 'invoice_time' => $now,
2793 'actual_time' => $now,
2794 'check_freq' => '1d',
2797 return { 'error' => '' };
2803 my $session = _cache->get($p->{'session_id'})
2804 or return { 'error' => "Can't resume session" }; #better error message
2806 my $custnum = $session->{'custnum'};
2808 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2809 or return { 'error' => "unknown custnum $custnum" };
2811 my $conf = new FS::Conf;
2813 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2814 or return { 'error' => 'Permission denied' };
2816 my $pkgnum = $p->{'pkgnum'};
2818 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2819 'pkgnum' => $pkgnum, } )
2820 or return { 'error' => "unknown pkgnum $pkgnum" };
2822 my $error = $cust_pkg->suspend(reason => $reasonnum);
2823 return { 'error' => $error };
2829 my $session = _cache->get($p->{'session_id'})
2830 or return { 'error' => "Can't resume session" }; #better error message
2832 my $custnum = $session->{'custnum'};
2833 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2834 or return { 'error' => "unknown custnum $custnum" };
2836 my $pkgnum = $p->{'pkgnum'};
2837 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2838 'pkgnum' => $pkgnum, } )
2839 or return { 'error' => "unknown pkgnum $pkgnum" };
2841 my $error = $cust_pkg->cancel( 'quiet' => 1,
2842 'date' => $p->{'date'},
2844 return { 'error' => $error };
2847 sub provision_phone {
2850 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2852 #editing an existing phone number
2853 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2854 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2855 return { 'error' => $session } if $context eq 'error';
2857 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2858 return { 'error' => 'service not found' } unless $svc_phone;
2859 return { 'error' => 'invalid svcnum' }
2860 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2862 $svc_phone->email($p->{'email'})
2863 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2864 $svc_phone->forwarddst($p->{'forwarddst'})
2865 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2866 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2867 return { 'error' => $svc_phone->replace };
2871 unless ( $p->{'lnp'} ) {
2872 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2873 $p->{'lnp_status'} = "portingin";
2874 return _provision( 'FS::svc_phone',
2875 [qw(lnp_desired_due_date lnp_other_provider
2876 lnp_other_provider_account phonenum countrycode lnp_status)],
2877 [qw(phonenum countrycode)],
2883 # single DID order (the usual case)
2884 unless (scalar(@bulkdid)) {
2885 return _provision( 'FS::svc_phone',
2886 [qw(phonenum countrycode)],
2887 [qw(phonenum countrycode)],
2893 # bulk DID order case
2895 foreach my $did ( @bulkdid ) {
2896 $did =~ s/[^0-9]//g;
2897 $error = _provision( 'FS::svc_phone',
2898 [qw(phonenum countrycode)],
2899 [qw(phonenum countrycode)],
2901 'pkgnum' => $p->{'pkgnum'},
2902 'svcpart' => $p->{'svcpart'},
2904 'countrycode' => $p->{'countrycode'},
2905 'session_id' => $p->{'session_id'},
2908 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2910 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2915 warn "provision_pbx called\n"
2918 warn "provision_pbx calling _provision\n"
2920 _provision( 'FS::svc_pbx',
2921 [qw(id title max_extensions max_simultaneous ip_addr)],
2922 [qw(id title max_extensions max_simultaneous ip_addr)],
2928 sub provision_acct {
2930 warn "provision_acct called\n"
2933 return { 'error' => gettext('passwords_dont_match') }
2934 if $p->{'_password'} ne $p->{'_password2'};
2935 return { 'error' => gettext('empty_password') }
2936 unless length($p->{'_password'});
2938 if ($p->{'domsvc'}) {
2939 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2940 qw ( svcpart pkgnum ) );
2941 return { 'error' => gettext('invalid_domain') }
2942 unless ($domains{$p->{'domsvc'}});
2945 warn "provision_acct calling _provision\n"
2947 _provision( 'FS::svc_acct',
2948 [qw(username _password domsvc)],
2949 [qw(username _password domsvc)],
2955 sub provision_external {
2957 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2958 _provision( 'FS::svc_external',
2966 sub provision_forward {
2968 _provision( 'FS::svc_forward',
2969 ['srcsvc','src','dstsvc','dst'],
2976 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2977 warn "_provision called for $class\n"
2980 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2981 return { 'error' => $session } if $context eq 'error';
2983 my $search = { 'custnum' => $custnum };
2984 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2985 my $cust_main = qsearchs('cust_main', $search )
2986 or return { 'error' => "unknown custnum $custnum" };
2988 my $pkgnum = $p->{'pkgnum'};
2990 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2992 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2993 'pkgnum' => $pkgnum,
2995 or return { 'error' => "unknown pkgnum $pkgnum" };
2997 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2999 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3000 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3002 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3003 if $class ne 'FS::'. $part_svc->svcdb;
3005 warn "creating $class record\n"
3007 my $svc_x = $class->new( {
3008 'pkgnum' => $p->{'pkgnum'},
3009 'svcpart' => $p->{'svcpart'},
3010 map { $_ => $p->{$_} } @$fields
3013 my %insert_args = ();
3014 #i shouldn't be a special case here (pass an option or something)
3015 if ( $class eq 'FS::svc_phone'
3016 && grep length($p->{$_}), @location_editable_fields
3019 $insert_args{'cust_location'} = new FS::cust_location {
3020 map { $_ => $p->{$_} } @location_editable_fields
3024 warn "inserting $class record\n"
3026 my $error = $svc_x->insert(%insert_args);
3029 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3031 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3034 my $return = { 'svc' => $part_svc->svc,
3036 map { $_ => $svc_x->get($_) } @$return_fields
3038 warn "_provision returning ". Dumper($return). "\n"
3047 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3048 return { 'error' => $session } if $context eq 'error';
3050 my $search = { 'custnum' => $custnum };
3051 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3052 my $cust_main = qsearchs('cust_main', $search )
3053 or return { 'error' => "unknown custnum $custnum" };
3055 my $pkgnum = $p->{'pkgnum'};
3057 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3058 'pkgnum' => $pkgnum,
3060 or return { 'error' => "unknown pkgnum $pkgnum" };
3062 my $svcpart = $p->{'svcpart'};
3064 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3065 'svcpart' => $svcpart, } )
3066 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3067 my $part_svc = $pkg_svc->part_svc;
3069 my $conf = new FS::Conf;
3072 'svc' => $part_svc->svc,
3073 'svcdb' => $part_svc->svcdb,
3074 'pkgnum' => $pkgnum,
3075 'svcpart' => $svcpart,
3076 'custnum' => $custnum,
3078 'security_phrase' => 0, #XXX !
3079 'svc_acct_pop' => [], #XXX !
3081 'init_popstate' => '',
3086 small_custview( $cust_main, $conf->config('countrydefault') ),
3090 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3091 && $ret->{'svcdb'} eq 'svc_phone') {
3092 $ret->{'svcnum'} = $p->{'svcnum'};
3093 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3094 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3095 $ret->{'email'} = $svc_phone->email;
3096 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3100 if ($ret->{'svcdb'} eq 'svc_forward') {
3101 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3107 sub unprovision_svc {
3110 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3111 return { 'error' => $session } if $context eq 'error';
3113 my $search = { 'custnum' => $custnum };
3114 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3115 my $cust_main = qsearchs('cust_main', $search )
3116 or return { 'error' => "unknown custnum $custnum" };
3118 my $svcnum = $p->{'svcnum'};
3120 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3121 or return { 'error' => "unknown svcnum $svcnum" };
3123 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3124 unless $cust_svc->cust_pkg->custnum == $custnum;
3126 my $conf = new FS::Conf;
3128 return { 'svc' => $cust_svc->part_svc->svc,
3129 'error' => $cust_svc->cancel,
3131 small_custview( $cust_main, $conf->config('countrydefault') ),
3136 sub myaccount_passwd {
3138 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3139 return { 'error' => $session } if $context eq 'error';
3141 return { 'error' => "New passwords don't match." }
3142 if $p->{'new_password'} ne $p->{'new_password2'};
3144 return { 'error' => 'Enter new password' }
3145 unless length($p->{'new_password'});
3147 #my $search = { 'custnum' => $custnum };
3148 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3149 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3150 my $search = " AND custnum = $1";
3151 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3153 my $svc_acct = qsearchs( {
3154 'table' => 'svc_acct',
3155 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3156 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3157 'LEFT JOIN cust_main USING ( custnum ) ',
3158 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3159 'extra_sql' => $search, #important
3161 or return { 'error' => "Service not found" };
3165 my $conf = new FS::Conf;
3167 return { 'error' => 'Incorrect current password.' }
3168 if ( exists($p->{'old_password'})
3169 || $conf->exists('selfservice-password_change_oldpass')
3171 && ! $svc_acct->check_password($p->{'old_password'});
3173 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3174 || $svc_acct->set_password($p->{'new_password'})
3175 || $svc_acct->replace();
3177 #regular pw change in self-service should change contact pw too, otherwise its
3178 #way too confusing. hell its confusing they're separate at all, but alas.
3179 #need to support the "ISP provides email that's used as a contact email" case
3181 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3182 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3183 custnum => $custnum,
3184 selfservice_access => 'Y',
3188 #svc_acct was successful but this one returns an error? "shouldn't happen"
3189 #don't recheck is_password_allowed here; if the svc_acct password was
3190 #legal, that's good enough
3191 $error ||= $contact->change_password($p->{'new_password'});
3194 my($label, $value) = $svc_acct->cust_svc->label;
3196 return { 'error' => $error,
3206 my $info = skin_info($p);
3208 my $conf = new FS::Conf;
3209 my $verification = $conf->config('selfservice-password_reset_verification')
3210 or return { %$info, 'error' => 'Password resets disabled' };
3215 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3217 $contact = FS::contact->by_selfservice_email($p->{'email'});
3220 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3221 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3224 #also look for an svc_acct, otherwise it would be super confusing
3226 my($username, $domain) = split('@', $p->{'email'});
3227 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3228 if ( $svc_domain ) {
3229 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3230 'domsvc' => $svc_domain->svcnum }
3233 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3234 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3236 #precaution: don't change svc_acct password not part of the same
3237 # customer as contact
3238 $svc_acct = '' if ! $cust_pkg
3239 || $cust_pkg->custnum != $cust_main->custnum;
3244 return { %$info, 'error' => 'Email address not found' }
3245 unless $contact || $svc_acct;
3247 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3249 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3250 or return { %$info, 'error' => 'Account not found' };
3252 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3253 'domsvc' => $svc_domain->svcnum }
3255 or return { %$info, 'error' => 'Account not found' };
3257 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3258 or return { %$info, 'error' => 'Account not found' };
3260 $cust_main = $cust_pkg->cust_main;
3264 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3265 if ! $cust_main && $verification ne 'email';
3268 'email' => sub { 1; },
3270 my( $p, $cust_main ) = @_;
3271 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3272 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3275 my( $p, $cust_main ) = @_;
3276 my $cust_pay = qsearchs({
3277 'table' => 'cust_pay',
3278 'hashref' => { 'custnum' => $cust_main->custnum },
3279 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3283 $p->{'amount'} == $cust_pay->paid;
3286 my( $p, $cust_main ) = @_;
3287 $p->{'zip'} eq $cust_main->zip
3288 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3292 foreach my $verify ( split(',', $verification) ) {
3294 &{ $verify{$verify} }( $p, $cust_main )
3295 or return { %$info, 'error' => 'Account not found' };
3299 #okay, we're verified
3303 my $error = $contact->send_reset_email(
3304 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3308 return { %$info, 'error' => $error }; #????
3311 } elsif ( $svc_acct ) {
3313 #create a unique session
3315 my $reset_session = {
3316 'svcnum' => $svc_acct->svcnum,
3317 'agentnum' => $svc_acct->cust_main->agentnum,
3320 my $timeout = '1 hour'; #?
3322 my $reset_session_id;
3324 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3325 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3328 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3332 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3333 $cust_main->agentnum);
3334 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3335 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3337 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3338 my $error = $msg_template->send( 'cust_main' => $cust_main,
3339 'object' => $svc_acct,
3340 'substitutions' => {
3341 'session_id' => $reset_session_id,
3345 return { %$info, 'error' => $error }; #????
3350 return { %$info, 'error' => '' };
3353 sub check_reset_passwd {
3356 my $conf = new FS::Conf;
3357 my $verification = $conf->config('selfservice-password_reset_verification')
3358 or return { 'error' => 'Password resets disabled' };
3360 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3361 or return { 'error' => "Can't resume session" }; #better error message
3363 if ( $reset_session->{'svcnum'} ) {
3365 my $svcnum = $reset_session->{'svcnum'};
3367 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3368 or return { 'error' => "Service not found" };
3370 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3371 my $info = skin_info($p);
3375 'session_id' => $p->{'session_id'},
3376 'username' => $svc_acct->username,
3379 } elsif ( $reset_session->{'contactnum'} ) {
3381 my $contactnum = $reset_session->{'contactnum'};
3383 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3384 or return { 'error' => "Contact not found" };
3386 my @contact_email = $contact->contact_email;
3387 return { 'error' => 'No contact email' } unless @contact_email;
3389 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3390 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3391 if scalar(@cust_contact) == 1;
3392 my $info = skin_info($p);
3396 'session_id' => $p->{'session_id'},
3397 'email' => $contact_email[0]->email, #the first?
3402 return { 'error' => 'No svcnum or contactnum in session' }; #??
3408 sub process_reset_passwd {
3411 my $conf = new FS::Conf;
3412 my $verification = $conf->config('selfservice-password_reset_verification')
3413 or return { 'error' => 'Password resets disabled' };
3415 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3416 or return { 'error' => "Can't resume session" }; #better error message
3421 if ( $reset_session->{'svcnum'} ) {
3423 my $svcnum = $reset_session->{'svcnum'};
3425 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3426 or return { 'error' => "Service not found" };
3428 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3429 $info ||= skin_info($p);
3434 if ( $reset_session->{'contactnum'} ) {
3436 my $contactnum = $reset_session->{'contactnum'};
3438 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3439 or return { 'error' => "Contact not found" };
3441 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3442 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3443 if scalar(@cust_contact) == 1;
3444 $info ||= skin_info($p);
3448 return { %$info, 'error' => "New passwords don't match." }
3449 if $p->{'new_password'} ne $p->{'new_password2'};
3451 return { %$info, 'error' => 'Enter new password' }
3452 unless length($p->{'new_password'});
3456 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3457 || $svc_acct->set_password($p->{'new_password'})
3458 || $svc_acct->replace();
3460 return { %$info, 'error' => $error } if $error;
3462 #my($label, $value) = $svc_acct->cust_svc->label;
3463 #return { 'error' => $error,
3464 # #'label' => $label,
3465 # #'value' => $value,
3472 my $error = $contact->is_password_allowed($p->{'new_password'})
3473 || $contact->change_password($p->{'new_password'});
3475 return { %$info, 'error' => $error }; # if $error;
3479 #password changed ,so remove session, don't want it reused
3480 _cache->remove($p->{'session_id'});
3482 return { %$info, 'error' => '' };
3486 sub validate_passwd {
3490 %result = ( 'fieldid' => $p->{'fieldid'} )
3491 if $p->{'fieldid'} =~ /^\w+$/;
3493 return { %result, 'password_invalid' => 'Enter new password' }
3494 unless length($p->{'check_password'});
3497 if ($p->{'svcnum'}) {
3498 # false laziness with myaccount_passwd
3499 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3500 return { %result, 'error' => $session } if $context eq 'error';
3502 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3503 my $search = " AND custnum = $1";
3504 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3506 $svc_acct = qsearchs( {
3507 'table' => 'svc_acct',
3508 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3509 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3510 'LEFT JOIN cust_main USING ( custnum ) ',
3511 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3512 'extra_sql' => $search, #important
3514 or return { %result, 'error' => "Service not found" };
3515 # end false laziness
3518 $svc_acct ||= new FS::svc_acct {};
3520 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3521 return { %result, 'password_invalid' => $error } if $error;
3522 return { %result, 'password_valid' => 1 };
3527 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3528 return { 'error' => $session } if $context eq 'error';
3531 if ( $session->{'pkgnum'} ) {
3533 #tickets for specific service with pkg-balances on
3534 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3535 'pkgnum' => $session->{'pkgnum'} })
3536 or return { 'error' => 'unknown package' };
3537 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3538 push @tickets, $cust_svc->tickets( $p->{status} );
3543 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3544 or return { 'error' => "unknown custnum $custnum" };
3546 @tickets = $cust_main->tickets( $p->{status} );
3549 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3550 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3551 my $conf = new FS::Conf;
3552 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3556 ($a->{'_selfservice_priority'} eq '') <=>
3557 ($b->{'_selfservice_priority'} eq '')
3560 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3566 +{ tickets => \@tickets };
3573 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3574 return { 'error' => $session } if $context eq 'error';
3576 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3577 FS::TicketSystem->init();
3579 my $conf = new FS::Conf;
3580 my $queue = $p->{'queue'}
3581 || $conf->config('ticket_system-selfservice_queueid')
3582 || $conf->config('ticket_system-default_queueid');
3584 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3585 my $err_or_ticket = FS::TicketSystem->create_ticket(
3586 '', #create RT session based on FS CurrentUser (fs_selfservice)
3588 'custnum' => $custnum,
3589 'svcnum' => $session->{'svcnum'},
3590 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3593 if ( ref($err_or_ticket) ) {
3594 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3596 return { 'error' => '',
3597 'ticket_id' => $err_or_ticket->id,
3600 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3602 return { 'error' => $err_or_ticket };
3610 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3611 return { 'error' => $session } if $context eq 'error';
3613 return { error => 'requested format not implemented' }
3614 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3616 my $conf = new FS::Conf;
3617 my $age_threshold = 0;
3618 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3619 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3621 my $search = { 'custnum' => $custnum };
3622 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3623 my $cust_main = qsearchs('cust_main', $search )
3624 or return { 'error' => "unknown custnum $custnum" };
3626 # does it make more sense to just run one sql query for this instead of all the
3627 # insanity below? would increase performance greately for large data sets?
3629 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3630 my @part_svc = $cust_pkg->part_svc;
3631 foreach my $part_svc ( @part_svc ) {
3632 if($part_svc->svcdb eq 'svc_phone'){
3633 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3634 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3635 push @svc_phone, $cust_pkg_svc->svc_x
3636 if $cust_pkg_svc->date_inserted >= $age_threshold;
3644 my($xls_r,$xls_c) = (0,0);
3647 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3648 if($p->{'format'} eq 'csv') {
3649 $csv = new Text::CSV_XS { 'always_quote' => 1,
3652 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3653 $content .= $csv->string;
3655 elsif($p->{'format'} eq 'xls') {
3656 my $XLS1 = new IO::Scalar \$content;
3657 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3658 or return { 'error' => "Error opening .xls file: $!" };
3659 $xls = $xls_workbook->add_worksheet('DIDs');
3660 foreach ( @fields ) {
3661 $xls->write(0,$xls_c++,$_);
3666 foreach my $svc_phone ( @svc_phone ) {
3667 my @cols = map { $svc_phone->$_ } @fields;
3668 if($p->{'format'} eq 'csv') {
3669 return { 'error' => 'Unable to create CSV' }
3670 unless $csv->combine(@cols);
3671 $content .= $csv->string;
3673 elsif($p->{'format'} eq 'xls') {
3676 $xls->write($xls_r,$xls_c++,$_);
3682 $xls_workbook->close() if $p->{'format'} eq 'xls';
3684 { content => $content, format => $p->{'format'}, };
3689 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3690 return { 'error' => $session } if $context eq 'error';
3692 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3693 # FS::TicketSystem->init();
3694 # return { 'error' => 'get_ticket configuration error' }
3695 # if $FS::TicketSystem::system ne 'RT_Internal';
3697 # check existence and ownership as part of this
3698 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3699 my $rt_session = FS::TicketSystem->session('');
3700 my $Ticket = FS::TicketSystem->get_ticket_object(
3702 ticket_id => $p->{'ticket_id'},
3705 return { 'error' => 'ticket not found' } if !$Ticket;
3707 if ( length( $p->{'subject'} || '' ) ) {
3709 if ( $p->{'subject'} ne $Ticket->Subject ) {
3710 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3711 return { 'error' => "unable to set subject: $msg" } if !$val;
3715 if(length($p->{'reply'})) {
3716 my @err_or_res = FS::TicketSystem->correspond_ticket(
3718 'ticket_id' => $p->{'ticket_id'},
3719 'content' => $p->{'reply'},
3722 return { 'error' => 'unable to reply to ticket' }
3723 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3726 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3727 my $err_or_ticket = FS::TicketSystem->get_ticket(
3729 'ticket_id' => $p->{'ticket_id'},
3732 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3733 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3735 return { 'error' => $err_or_ticket };
3738 my @custs = @{$err_or_ticket->{'custs'}};
3739 my @txns = @{$err_or_ticket->{'txns'}};
3742 # superseded by check in get_ticket_object
3743 #return { 'error' => 'invalid ticket requested' }
3744 #unless grep($_ eq $custnum, @custs);
3746 foreach my $txn ( @txns ) {
3747 push @filtered_txns, $txn
3748 if ($txn->{'type'} eq 'EmailRecord'
3749 || $txn->{'type'} eq 'Correspond'
3750 || $txn->{'type'} eq 'Create');
3753 warn "$me get_ticket: successful: \n"
3755 return { 'error' => '',
3756 'transactions' => \@filtered_txns,
3757 'ticket_fields' => $err_or_ticket->{'fields'},
3758 'ticket_id' => $p->{'ticket_id'},
3762 sub adjust_ticket_priority {
3764 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3765 return { 'error' => $session } if $context eq 'error';
3767 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3768 # FS::TicketSystem->init;
3769 my $ss_priority = FS::TicketSystem->selfservice_priority;
3771 return { 'error' => 'adjust_ticket_priority configuration error' }
3772 if $FS::TicketSystem::system ne 'RT_Internal'
3775 my $values = $p->{'values'}; #hashref, id => priority value
3778 foreach my $id (keys %$values) {
3779 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3780 my $Ticket = FS::TicketSystem->get_ticket_object('',
3782 'custnum' => $custnum,
3785 $ticket_error{$id} = 'ticket not found';
3789 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3790 # We're not going to implement it for RT_External.
3791 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3792 my $new_value = $values->{$id};
3793 next if $old_value eq $new_value;
3795 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3797 # AddCustomFieldValue works fine (replacing any existing value) if it's
3798 # a single-valued custom field, which it should be. If it's not, you're
3799 # doing something wrong.
3801 if ( length($new_value) ) {
3802 ($val, $msg) = $Ticket->AddCustomFieldValue(
3803 Field => $ss_priority,
3804 Value => $new_value,
3808 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3809 Field => $ss_priority,
3810 Value => $old_value,
3814 $ticket_error{$id} = $msg if !$val;
3815 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3817 return { 'error' => '',
3818 'ticket_error' => \%ticket_error,
3819 %{ customer_info($p) } # send updated customer info back
3825 sub _custoragent_session_custnum {
3828 my($context, $session, $custnum);
3829 if ( $p->{'session_id'} ) {
3831 $context = 'customer';
3832 $session = _cache->get($p->{'session_id'})
3833 or return ( 'error' => "Can't resume session" ); #better error message
3834 $custnum = $session->{'custnum'};
3836 } elsif ( $p->{'agent_session_id'} ) {
3839 my $agent_cache = new FS::ClientAPI_SessionCache( {
3840 'namespace' => 'FS::ClientAPI::Agent',
3842 $session = $agent_cache->get($p->{'agent_session_id'})
3843 or return ( 'error' => "Can't resume session" ); #better error message
3844 $custnum = $p->{'custnum'};
3848 return ( 'error' => "Can't resume session" ); #better error message
3851 ($context, $session, $custnum);