1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
402 'custnum' => $custnum,
403 'access_pkgnum' => $session->{'pkgnum'},
404 'access_svcnum' => $session->{'svcnum'},
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
416 my $conf = new FS::Conf;
417 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
419 # if ( $FS::TicketSystem::system ) {
420 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
421 # FS::TicketSystem->init();
424 if ( $custnum ) { #customer record
426 %return = ( %return, %{ customer_info_short($p) } );
428 #redundant with customer_info_short, but we need it for several things below
429 my $search = { 'custnum' => $custnum };
430 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
431 my $cust_main = qsearchs('cust_main', $search )
432 or return { 'error' => "unknown custnum $custnum" };
434 my $list_tickets = list_tickets($p);
435 $return{'tickets'} = $list_tickets->{'tickets'};
437 if ( $session->{'pkgnum'} ) {
438 #XXX open invoices in the pkg-balances case
442 invnum => $_->invnum,
443 date => time2str("%b %o, %Y", $_->_date),
446 } $cust_main->open_cust_bill;
447 $return{open_invoices} = \@open;
449 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
450 my $sth = dbh->prepare($sql) or die dbh->errstr;
451 $sth->execute($custnum) or die $sth->errstr;
452 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
453 $return{'last_invoice_date_pretty'} =
454 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
457 #customer_info_short always has nobalance on..
458 $return{small_custview} =
459 small_custview( $cust_main,
460 $return{countrydefault},
461 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
464 $return{has_ship_address} = $cust_main->has_ship_address;
465 $return{status} = $cust_main->status;
466 $return{statuscolor} = $cust_main->statuscolor;
468 # compatibility: some places in selfservice use this to determine
469 # if there's a ship address
470 if ( $return{has_ship_address} ) {
471 $return{ship_last} = $cust_main->last;
472 $return{ship_first} = $cust_main->first;
475 if (scalar($conf->config('support_packages'))) {
476 my @support_services = ();
477 foreach ($cust_main->support_services) {
478 my $seconds = $_->svc_x->seconds || 0;
479 my $time_remaining = (($seconds < 0) ? '-' : '' ).
480 int(abs($seconds)/3600)."h".
481 sprintf("%02d",(abs($seconds)%3600)/60)."m";
482 my $cust_pkg = $_->cust_pkg;
485 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
486 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
487 push @support_services, { svcnum => $_->svcnum,
488 time => $time_remaining,
493 $return{support_services} = \@support_services;
496 if ( $conf->config('prepayment_discounts-credit_type') ) {
498 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
501 } elsif ( $session->{'svcnum'} ) { #no customer record
503 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
504 or die "unknown svcnum";
505 $return{name} = $svc_acct->email;
509 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
513 return { 'error' => '',
514 'custnum' => $custnum,
520 sub customer_info_short {
523 my($context, $session, $custnum) = _custoragent_session_custnum($p);
524 return { 'error' => $session } if $context eq 'error';
528 my $conf = new FS::Conf;
530 if ( $custnum ) { #customer record
532 my $search = { 'custnum' => $custnum };
533 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
534 my $cust_main = qsearchs('cust_main', $search )
535 or return { 'error' => "unknown custnum $custnum" };
537 $return{display_custnum} = $cust_main->display_custnum;
539 if ( $session->{'pkgnum'} ) {
540 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
541 #next_bill_date from cust_pkg?
543 $return{balance} = $cust_main->balance;
544 $return{next_bill_date} = $cust_main->next_bill_date;
545 $return{next_bill_date_pretty} =
546 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
550 $return{countrydefault} = scalar($conf->config('countrydefault'));
552 $return{small_custview} =
553 small_custview( $cust_main,
554 $return{countrydefault},
558 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
560 $return{payby} = $cust_main->payby;
562 #none of these are terribly expensive if we want 'em...
563 for (@cust_main_editable_fields) {
564 $return{$_} = $cust_main->get($_);
566 #maybe a little more expensive, but it should be cached by now
567 for (@location_editable_fields) {
568 $return{$_} = $cust_main->bill_location->get($_);
569 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
572 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
573 $return{payinfo} = $cust_main->paymask;
574 @return{'month', 'year'} = $cust_main->paydate_monthyear;
577 my @invoicing_list = $cust_main->invoicing_list;
578 $return{'invoicing_list'} =
579 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
580 $return{'postal_invoicing'} =
581 0 < ( grep { $_ eq 'POST' } @invoicing_list );
583 if ( $session->{'svcnum'} ) {
584 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
585 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
586 $return{'svcnum'} = $session->{'svcnum'};
589 } elsif ( $session->{'svcnum'} ) { #no customer record
591 #uuh, not supproted yet... die?
592 return { 'error' => 'customer_info_short not yet supported as agent' };
596 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
600 return { 'error' => '',
601 'custnum' => $custnum,
606 sub billing_history {
609 my($context, $session, $custnum) = _custoragent_session_custnum($p);
610 return { 'error' => $session } if $context eq 'error';
612 return { 'error' => 'No customer' } unless $custnum;
614 my $search = { 'custnum' => $custnum };
615 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
616 my $cust_main = qsearchs('cust_main', $search )
617 or return { 'error' => "unknown custnum $custnum" };
621 if ( $session->{'pkgnum'} ) {
622 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
623 #next_bill_date from cust_pkg?
624 return { 'error' => 'No history for package' };
627 $return{balance} = $cust_main->balance;
628 $return{next_bill_date} = $cust_main->next_bill_date;
629 $return{next_bill_date_pretty} =
630 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
635 my $conf = new FS::Conf;
637 if ( $conf->exists('selfservice-billing_history-line_items') ) {
639 foreach my $cust_bill ( $cust_main->cust_bill ) {
642 'type' => 'Line item',
643 'description' => $_->desc( $cust_main->locale ).
644 ( $_->sdate && $_->edate
645 ? ' '. time2str('%d-%b-%Y', $_->sdate).
646 ' To '. time2str('%d-%b-%Y', $_->edate)
649 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
650 'date' => $cust_bill->_date,
651 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
653 foreach $cust_bill->cust_bill_pkg;
661 'description' => 'Invoice #'. $_->display_invnum,
662 'amount' => sprintf('%.2f', $_->charged ),
664 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
666 foreach $cust_main->cust_bill;
672 'description' => 'Payment', #XXX type
673 'amount' => sprintf('%.2f', 0 - $_->paid ),
675 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
677 foreach $cust_main->cust_pay;
681 'description' => 'Credit', #more info?
682 'amount' => sprintf('%.2f', 0 -$_->amount ),
684 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
686 foreach $cust_main->cust_credit;
690 'description' => 'Refund', #more info? type, like payment?
691 'amount' => $_->refund,
693 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
695 foreach $cust_main->cust_refund;
697 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
699 $return{'history'} = \@history;
707 my $session = _cache->get($p->{'session_id'})
708 or return { 'error' => "Can't resume session" }; #better error message
710 my $custnum = $session->{'custnum'}
711 or return { 'error' => "no customer record" };
713 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
714 or return { 'error' => "unknown custnum $custnum" };
716 my $new = new FS::cust_main { $cust_main->hash };
718 $new->set( $_ => $p->{$_} )
719 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
721 if ( exists($p->{address1}) ) {
722 my $bill_location = FS::cust_location->new({
723 map { $_ => $p->{$_} } @location_editable_fields
725 # if this is unchanged from before, cust_main::replace will ignore it
726 $new->set('bill_location' => $bill_location);
729 if ( exists($p->{ship_address1}) ) {
730 my $ship_location = FS::cust_location->new({
731 map { $_ => $p->{"ship_$_"} } @location_editable_fields
733 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
734 # Selfservice unfortunately tries to indicate "same as billing
735 # address" by sending all fields empty. Did this ever work?
736 $ship_location = $cust_main->bill_location;
738 $new->set('ship_location' => $ship_location);
740 # but if it hasn't been passed in at all, leave ship_location alone--
741 # DON'T change it to match bill_location.
744 if (exists($p->{'payby'})) {
745 $p->{'payby'} =~ /^([A-Z]{4})$/
746 or return { 'error' => "illegal_payby " . $p->{'payby'} };
750 if ( $payby =~ /^(CARD|DCRD)$/ ) {
752 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
754 if ( $new->payinfo eq $cust_main->paymask ) {
755 $new->payinfo($cust_main->payinfo);
757 $new->payinfo($p->{'payinfo'});
760 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
762 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
765 $p->{'payinfo1'} =~ /^([\dx]+)$/
766 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
768 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
769 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
771 $payinfo = $payinfo1. '@'. $payinfo2;
773 $new->payinfo( ($payinfo eq $cust_main->paymask)
774 ? $cust_main->payinfo
778 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
780 } elsif ( $payby =~ /^(BILL)$/ ) {
782 } elsif ( $payby ) { #notyet ready
783 return { 'error' => "unknown payby $payby" };
787 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
788 #false laziness with httemplate/edit/process/cust_main.cgi
789 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
790 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
792 @invoicing_list = $cust_main->invoicing_list;
795 my $error = $new->replace($cust_main, \@invoicing_list);
796 return { 'error' => $error } if $error;
799 return { 'error' => '' };
804 my $session = _cache->get($p->{'session_id'})
805 or return { 'error' => "Can't resume session" }; #better error message
811 my $conf = new FS::Conf;
812 use vars qw($payment_info); #cache for performance
813 unless ( $payment_info ) {
815 my %states = map { $_->state => 1 }
816 qsearch('cust_main_county', {
817 'country' => $conf->config('countrydefault') || 'US'
820 my %cust_paybys = map { $_ => 1 }
821 map { FS::payby->payby2payment($_) }
822 $conf->config('signup_server-payby');
824 my @cust_paybys = keys %cust_paybys;
828 #list all counties/states/countries
829 'cust_main_county' =>
830 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
832 #shortcut for one-country folks
834 [ sort { $a cmp $b } keys %states ],
836 'card_types' => card_types(),
838 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
839 'require_cvv' => $conf->exists('selfservice-require_cvv'),
841 'paytypes' => [ @FS::cust_main::paytypes ],
843 'paybys' => [ $conf->config('signup_server-payby') ],
844 'cust_paybys' => \@cust_paybys,
846 'stateid_label' => FS::Msgcat::_gettext('stateid'),
847 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
849 'show_ss' => $conf->exists('show_ss'),
850 'show_stateid' => $conf->exists('show_stateid'),
851 'show_paystate' => $conf->exists('show_bankstate'),
853 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
855 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
864 my %return = %$payment_info;
866 my $custnum = $session->{'custnum'};
868 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
869 or return { 'error' => "unknown custnum $custnum" };
871 $return{'hide_payment_fields'} = [
873 my $pg = payment_gateway($cust_main, $_);
874 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
875 } @{ $return{cust_paybys} }
878 $return{balance} = $cust_main->balance; #XXX pkg-balances?
880 $return{payname} = $cust_main->payname
881 || ( $cust_main->first. ' '. $cust_main->get('last') );
883 $return{$_} = $cust_main->bill_location->get($_)
884 for qw(address1 address2 city state zip);
886 $return{payby} = $cust_main->payby;
887 $return{stateid_state} = $cust_main->stateid_state;
889 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
890 $return{card_type} = cardtype($cust_main->payinfo);
891 $return{payinfo} = $cust_main->paymask;
893 @return{'month', 'year'} = $cust_main->paydate_monthyear;
897 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
898 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
899 $return{payinfo1} = $payinfo1;
900 $return{payinfo2} = $payinfo2;
901 $return{paytype} = $cust_main->paytype;
902 $return{paystate} = $cust_main->paystate;
903 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
906 if ( $conf->config('prepayment_discounts-credit_type') ) {
908 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
911 #doubleclick protection
913 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
915 return { 'error' => '',
921 #some false laziness with httemplate/process/payment.cgi - look there for
922 #ACH and CVV support stuff
924 sub validate_payment {
927 my $session = _cache->get($p->{'session_id'})
928 or return { 'error' => "Can't resume session" }; #better error message
930 my $custnum = $session->{'custnum'};
932 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
933 or return { 'error' => "unknown custnum $custnum" };
935 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
936 or return { 'error' => gettext('illegal_amount') };
938 return { error => 'Amount must be greater than 0' } unless $amount > 0;
940 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
941 #changing the hidden form values
942 my $conf = new FS::Conf;
943 my $fee_display = $conf->config('selfservice_process-display') || 'add';
944 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
945 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
946 if ( $fee_display eq 'add'
948 and ! $fee_skip_first || scalar($cust_main->cust_pay)
951 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
952 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
955 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
956 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
957 my $discount_term = $1;
959 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
960 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
963 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
964 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
967 $p->{'payby'} ||= 'CARD';
968 $p->{'payby'} =~ /^([A-Z]{4})$/
969 or return { 'error' => "illegal_payby " . $p->{'payby'} };
972 #false laziness w/process/payment.cgi
975 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
977 $p->{'payinfo1'} =~ /^([\dx]+)$/
978 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
980 $p->{'payinfo2'} =~ /^([\dx]+)$/
981 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
983 $payinfo = $payinfo1. '@'. $payinfo2;
985 $payinfo = $cust_main->payinfo
986 if $cust_main->paymask eq $payinfo;
988 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
990 $payinfo = $p->{'payinfo'};
994 #more intelligent matching will be needed here if you change
995 #card_masking_method and don't remove existing paymasks
996 if ( $cust_main->paymask eq $payinfo ) {
997 $payinfo = $cust_main->payinfo;
1001 $payinfo =~ s/\D//g;
1002 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1003 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1007 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1008 return { 'error' => gettext('unknown_card_type') }
1009 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1011 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1012 if ( cardtype($payinfo) eq 'American Express card' ) {
1013 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1014 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1017 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1018 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1021 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1022 return { 'error' => 'CVV2 is required' };
1026 die "unknown payby $payby";
1029 my %payby2fields = (
1030 'CARD' => [ qw( paystart_month paystart_year payissue payip
1031 address1 address2 city state zip country ) ],
1032 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1036 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1039 'cust_main' => $cust_main, #XXX or just custnum??
1040 'amount' => sprintf('%.2f', $amount),
1042 'payinfo' => $payinfo,
1043 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1044 'card_type' => $card_type,
1045 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1046 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1047 'month' => $p->{'month'},
1048 'year' => $p->{'year'},
1049 'payname' => $payname,
1050 'paybatch' => $paybatch, #this doesn't actually do anything
1051 'paycvv' => $paycvv,
1052 'payname' => $payname,
1053 'discount_term' => $discount_term,
1054 'pkgnum' => $session->{'pkgnum'},
1055 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1065 my $validate = validate_payment($p);
1066 return $validate if $validate->{'error'};
1068 my $conf = new FS::Conf;
1069 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1070 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1072 +{ map { $_=>$validate->{$_} }
1073 qw( card_type paymask payname paydate_pretty month year amount
1074 address1 address2 city state zip country
1080 sub process_stored_payment {
1083 my $session_id = $p->{'session_id'};
1085 my $payment_info = _cache->get( "payment_$session_id" )
1086 or return { 'error' => "Can't resume session" }; #better error message
1088 do_process_payment($payment_info);
1092 sub process_payment {
1095 my $payment_info = validate_payment($p);
1096 return $payment_info if $payment_info->{'error'};
1098 do_process_payment($payment_info);
1102 sub do_process_payment {
1103 my $validate = shift;
1105 my $cust_main = $validate->{'cust_main'};
1107 my $amount = delete $validate->{'amount'};
1110 my $payby = delete $validate->{'payby'};
1112 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1115 'paynum_ref' => \$paynum,
1118 return { 'error' => $error } if $error;
1120 #no error, so order the fee package if applicable...
1121 my $conf = new FS::Conf;
1122 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1123 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1125 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1127 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1129 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1130 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1133 #and generate an invoice for it now too
1134 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1135 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1140 $cust_main->apply_payments;
1142 if ( $validate->{'save'} ) {
1143 my $new = new FS::cust_main { $cust_main->hash };
1144 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1145 $new->set( $_ => $validate->{$_} )
1146 foreach qw( payname paystart_month paystart_year payissue payip );
1147 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1149 my $bill_location = FS::cust_location->new({
1150 map { $_ => $validate->{$_} }
1151 qw(address1 address2 city state country zip)
1153 $new->set('bill_location' => $bill_location);
1154 # but don't allow the service address to change this way.
1156 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1157 $new->set( $_ => $validate->{$_} )
1158 foreach qw( payname payip paytype paystate
1159 stateid stateid_state );
1160 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1162 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1163 $new->set( 'paydate' => $validate->{'paydate'} );
1164 my $error = $new->replace($cust_main);
1166 #no, this causes customers to process their payments again
1167 #return { 'error' => $error };
1168 #XXX just warn verosely for now so i can figure out how these happen in
1169 # the first place, eventually should redirect them to the "change
1170 #address" page but indicate the payment did process??
1171 delete($validate->{'payinfo'}); #don't want to log this!
1172 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1173 "NEW: ". Dumper($new)."\n".
1174 "OLD: ". Dumper($cust_main)."\n".
1175 "PACKET: ". Dumper($validate)."\n";
1183 my $receipt_html = '';
1185 # currently supported for realtime CC only; send receipt data to SS
1186 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1189 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1192 <TD ALIGN="right">Payment#</TD>
1193 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1197 <TD ALIGN="right">Date</TD>
1199 <TD BGCOLOR="#FFFFFF"><B>! .
1200 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1206 <TD ALIGN="right">Amount</TD>
1207 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1212 <TD ALIGN="right">Payment method</TD>
1213 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1224 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1228 'amount' => sprintf('%.2f', $cust_pay->paid),
1229 'date' => $cust_pay->_date,
1230 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1231 'time_pretty' => time2str('%T', $cust_pay->_date),
1232 'auth_num' => $auth,
1233 'order_num' => $order,
1234 'receipt_html' => $receipt_html,
1241 'receipt_html' => '',
1248 sub realtime_collect {
1251 my $session = _cache->get($p->{'session_id'})
1252 or return { 'error' => "Can't resume session" }; #better error message
1254 my $custnum = $session->{'custnum'};
1256 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1257 or return { 'error' => "unknown custnum $custnum" };
1260 if ( $p->{'amount'} ) {
1261 $amount = $p->{'amount'};
1263 elsif ( $session->{'pkgnum'} ) {
1264 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1267 $amount = $cust_main->balance;
1270 my $error = $cust_main->realtime_collect(
1271 'method' => $p->{'method'},
1272 'amount' => $amount,
1273 'pkgnum' => $session->{'pkgnum'},
1274 'session_id' => $p->{'session_id'},
1278 return { 'error' => $error } unless ref( $error );
1280 return { 'error' => '', amount => $amount, %$error };
1283 sub start_thirdparty {
1285 my $session = _cache->get($p->{'session_id'})
1286 or return { 'error' => "Can't resume session" }; #better error message
1287 my $custnum = $session->{'custnum'};
1288 my $cust_main = FS::cust_main->by_key($custnum);
1290 my $amount = $p->{'amount'}
1291 or return { error => 'no amount' };
1293 my $result = $cust_main->create_payment(
1294 'method' => $p->{'method'},
1295 'amount' => $p->{'amount'},
1296 'pkgnum' => $session->{'pkgnum'},
1297 'session_id' => $p->{'session_id'},
1300 if ( ref($result) ) { # hashref or error
1303 return { error => $result };
1307 sub finish_thirdparty {
1309 my $session_id = delete $p->{'session_id'};
1310 my $session = _cache->get($session_id)
1311 or return { 'error' => "Can't resume session" };
1312 my $custnum = $session->{'custnum'};
1313 my $cust_main = FS::cust_main->by_key($custnum);
1315 if ( $p->{_cancel} ) {
1316 # customer backed out of making a payment
1317 return $cust_main->cancel_payment( $session_id );
1319 my $result = $cust_main->execute_payment( $session_id, %$p );
1320 if ( ref($result) ) {
1323 return { error => $result };
1327 sub process_payment_order_pkg {
1330 my $hr = process_payment($p);
1331 return $hr if $hr->{'error'};
1336 sub process_payment_order_renew {
1339 my $hr = process_payment($p);
1340 return $hr if $hr->{'error'};
1345 sub process_prepay {
1349 my $session = _cache->get($p->{'session_id'})
1350 or return { 'error' => "Can't resume session" }; #better error message
1354 my $custnum = $session->{'custnum'};
1356 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1357 or return { 'error' => "unknown custnum $custnum" };
1359 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1360 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1368 return { 'error' => $error } if $error;
1370 return { 'error' => '',
1371 'amount' => $amount,
1372 'seconds' => $seconds,
1373 'duration' => duration_exact($seconds),
1374 'upbytes' => $upbytes,
1375 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1376 'downbytes' => $downbytes,
1377 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1378 'totalbytes'=> $totalbytes,
1379 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1386 my $session = _cache->get($p->{'session_id'})
1387 or return { 'error' => "Can't resume session" }; #better error message
1389 my $custnum = $session->{'custnum'};
1391 my $invnum = $p->{'invnum'};
1393 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1394 'custnum' => $custnum } )
1395 or return { 'error' => "Can't find invnum" };
1399 return { 'error' => '',
1400 'invnum' => $invnum,
1401 'invoice_text' => join('', $cust_bill->print_text ),
1402 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1409 my $session = _cache->get($p->{'session_id'})
1410 or return { 'error' => "Can't resume session" }; #better error message
1412 my $custnum = $session->{'custnum'};
1414 my $invnum = $p->{'invnum'};
1416 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1417 'custnum' => $custnum } )
1418 or return { 'error' => "Can't find invnum" };
1422 return { 'error' => '',
1423 'invnum' => $invnum,
1424 'invoice_pdf' => $cust_bill->print_pdf({
1425 'unsquelch_cdr' => 1,
1426 'locale' => $p->{'locale'},
1432 sub legacy_invoice {
1434 my $session = _cache->get($p->{'session_id'})
1435 or return { 'error' => "Can't resume session" }; #better error message
1437 my $custnum = $session->{'custnum'};
1439 my $legacyinvnum = $p->{'legacyinvnum'};
1442 'legacyinvnum' => $legacyinvnum,
1443 'custnum' => $custnum,
1446 my $legacy_cust_bill =
1447 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1448 || qsearchs('legacy_cust_bill', \%hash )
1449 or return { 'error' => "Can't find legacyinvnum" };
1453 return { 'error' => '',
1454 'legacyinvnum' => $legacyinvnum,
1455 'legacyid' => $legacy_cust_bill->legacyid,
1456 'invoice_html' => $legacy_cust_bill->content_html,
1461 sub legacy_invoice_pdf {
1463 my $session = _cache->get($p->{'session_id'})
1464 or return { 'error' => "Can't resume session" }; #better error message
1466 my $custnum = $session->{'custnum'};
1468 my $legacyinvnum = $p->{'legacyinvnum'};
1470 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1471 'legacyinvnum' => $legacyinvnum,
1472 'custnum' => $custnum,
1473 }) or return { 'error' => "Can't find legacyinvnum" };
1477 return { 'error' => '',
1478 'legacyinvnum' => $legacyinvnum,
1479 'legacyid' => $legacy_cust_bill->legacyid,
1480 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1488 #sessioning for this? how do we get the session id to the backend invoice
1489 # template so it can add it to the link, blah
1492 if ( $p->{'invnum'} ) {
1493 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1494 or return { 'error' => 'unknown invnum' };
1495 $agentnum = $cust_bill->cust_main->agentnum;
1498 my $templatename = $p->{'template'} || $p->{'templatename'};
1500 #false laziness-ish w/view/cust_bill-logo.cgi
1502 my $conf = new FS::Conf;
1503 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1504 $templatename = "_$1";
1509 my $filename = "logo$templatename.png";
1511 return { 'error' => '',
1512 'logo' => $conf->config_binary($filename, $agentnum),
1513 'content_type' => 'image/png', #should allow gif, jpg too
1520 my $session = _cache->get($p->{'session_id'})
1521 or return { 'error' => "Can't resume session" }; #better error message
1523 my $custnum = $session->{'custnum'};
1525 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1526 or return { 'error' => "unknown custnum $custnum" };
1528 my $conf = new FS::Conf;
1530 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1532 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1536 return { 'error' => '',
1537 'balance' => $cust_main->balance,
1540 my $owed = $_->owed;
1542 +{ 'invnum' => $_->invnum,
1543 '_date' => $_->_date,
1544 'date' => time2str("%b %o, %Y", $_->_date),
1545 'date_short' => time2str("%m-%d-%Y", $_->_date),
1546 'previous' => sprintf('%.2f', ($_->previous)[0]),
1547 'charged' => sprintf('%.2f', $_->charged),
1548 'owed' => sprintf('%.2f', $owed),
1549 'balance' => sprintf('%.2f', $balance),
1554 'legacy_invoices' => [
1556 +{ 'legacyinvnum' => $_->legacyinvnum,
1557 'legacyid' => $_->legacyid,
1558 '_date' => $_->_date,
1559 'date' => time2str("%b %o, %Y", $_->_date),
1560 'date_short' => time2str("%m-%d-%Y", $_->_date),
1561 'charged' => sprintf('%.2f', $_->charged),
1562 'has_content' => ( length($_->content_pdf)
1563 || length($_->content_html) ),
1573 my $session = _cache->get($p->{'session_id'})
1574 or return { 'error' => "Can't resume session" }; #better error message
1576 my $custnum = $session->{'custnum'};
1578 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1579 or return { 'error' => "unknown custnum $custnum" };
1581 my @errors = $cust_main->cancel( 'quiet'=>1 );
1583 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1585 return { 'error' => $error };
1592 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1593 return { 'error' => $session } if $context eq 'error';
1595 my $search = { 'custnum' => $custnum };
1596 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1597 my $cust_main = qsearchs('cust_main', $search )
1598 or return { 'error' => "unknown custnum $custnum" };
1600 my $conf = new FS::Conf;
1602 # the duplication below is necessary:
1603 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1604 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1605 # non-backwards-compatible change breaking the software of anyone using the API
1606 # instead of the stock selfservice
1607 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1608 if( $conf->exists('selfservice_server-view-wholesale') ) {
1609 return { 'svcnum' => $session->{'svcnum'},
1610 'custnum' => $custnum,
1611 'cust_pkg' => [ map {
1613 part_pkg => [ map $_->hashref, $_->part_pkg ],
1615 [ map $_->hashref, $_->available_part_svc ],
1617 [ map { my $ref = { $_->hash,
1618 label => [ $_->label ],
1620 $ref->{_password} = $_->svc_x->_password
1621 if $context eq 'agent'
1622 && $conf->exists('agent-showpasswords')
1623 && $_->part_svc->svcdb eq 'svc_acct';
1628 } $cust_main->cust_pkg
1631 small_custview( $cust_main, $conf->config('countrydefault') ),
1632 'wholesale_view' => 1,
1633 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1634 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1635 'lnp' => $conf->exists('svc_phone-lnp'),
1639 { 'svcnum' => $session->{'svcnum'},
1640 'custnum' => $custnum,
1641 'cust_pkg' => [ map {
1642 my $primary_cust_svc = $_->primary_cust_svc;
1645 pkg_label => $_->pkg_locale,
1646 status => $_->status,
1647 statuscolor => $_->statuscolor,
1649 [ map { $_->hashref }
1650 grep { $_->selfservice_access ne 'hidden' }
1651 $_->available_part_svc
1654 [ map { my $ref = { $_->hash,
1655 label => [ $_->label ],
1657 $ref->{_password} = $_->svc_x->_password
1658 if $context eq 'agent'
1659 && $conf->exists('agent-showpasswords')
1660 && $_->part_svc->svcdb eq 'svc_acct';
1661 $ref->{svchash} = { $_->svc_x->hash } if
1662 $_->part_svc->svcdb eq 'svc_phone';
1663 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1664 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1667 grep { $_->part_svc->selfservice_access ne 'hidden' }
1672 ? { $primary_cust_svc->hash,
1673 label => [ $primary_cust_svc->label ],
1674 finger => $primary_cust_svc->svc_x->finger, #uuh
1675 $primary_cust_svc->part_svc->hash,
1679 } $cust_main->ncancelled_pkgs
1682 small_custview( $cust_main, $conf->config('countrydefault') ),
1683 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1691 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1692 return { 'error' => $session } if $context eq 'error';
1694 my $search = { 'custnum' => $custnum };
1695 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1696 my $cust_main = qsearchs('cust_main', $search )
1697 or return { 'error' => "unknown custnum $custnum" };
1699 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1700 if ( ! $pkgnum && $p->{'svcnum'} ) {
1701 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1702 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1706 my @cust_pkg_usage = ();
1707 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1708 foreach my $cust_pkg ( $p->{'ncancelled'}
1709 ? $cust_main->ncancelled_pkgs
1710 : $cust_main->unsuspended_pkgs ) {
1711 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1712 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1713 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1716 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1718 foreach (@cust_pkg_usage) {
1719 my $part = $_->part_pkg_usage;
1720 my $tag = $part->description . ($part->shared ? 1 : 0);
1721 my $row = $usage_pools{$tag}
1722 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1723 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1724 $row->[2] += $part->minutes; # minutes total
1727 if ( $p->{'svcdb'} ) {
1728 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1730 : ref($p->{'svcdb'}) eq 'ARRAY'
1731 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1732 : { $p->{'svcdb'} => 1 };
1733 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1736 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1739 my $conf = new FS::Conf;
1742 'svcnum' => $session->{'svcnum'},
1743 'custnum' => $custnum,
1744 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1745 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1748 my $svc_x = $_->svc_x;
1749 my($label, $value) = $_->label;
1750 my $part_svc = $_->part_svc;
1751 my $svcdb = $part_svc->svcdb;
1752 my $cust_pkg = $_->cust_pkg;
1753 my $part_pkg = $cust_pkg->part_pkg;
1756 'svcnum' => $_->svcnum,
1757 'display_svcnum' => $_->display_svcnum,
1761 'pkg_label' => $cust_pkg->pkg_locale,
1762 'pkg_status' => $cust_pkg->status,
1763 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1766 if ( $svcdb eq 'svc_acct' ) {
1769 'username' => $svc_x->username,
1770 'email' => $svc_x->email,
1771 'finger' => $svc_x->finger,
1772 'seconds' => $svc_x->seconds,
1773 'upbytes' => display_bytecount($svc_x->upbytes),
1774 'downbytes' => display_bytecount($svc_x->downbytes),
1775 'totalbytes' => display_bytecount($svc_x->totalbytes),
1777 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1778 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1779 'recharge_upbytes' =>
1780 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1781 'recharge_downbytes' =>
1782 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1783 'recharge_totalbytes' =>
1784 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1788 } elsif ( $svcdb eq 'svc_dsl' ) {
1789 $hash{'phonenum'} = $svc_x->phonenum;
1790 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1791 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1792 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1795 $hash{'name'} = $cust_main->name;
1797 } elsif ( $svcdb eq 'svc_phone' ) {
1798 # could potentially show lots of things...
1799 $hash{'outbound'} = 1;
1800 $hash{'inbound'} = 0;
1801 if ( $part_pkg->plan eq 'voip_inbound' ) {
1802 $hash{'outbound'} = 0;
1803 $hash{'inbound'} = 1;
1804 } elsif ( $part_pkg->option('selfservice_inbound_format')
1805 or $conf->config('selfservice-default_inbound_cdr_format')
1807 $hash{'inbound'} = 1;
1809 foreach (qw(inbound outbound)) {
1810 # hmm...we can't filter by status here, because there might
1811 # not be cdr_terminations at all. have to go by date.
1812 # find all since the last bill date.
1813 # XXX cdr types? we are going to need them.
1815 my $sum_cdr = $svc_x->sum_cdrs(
1816 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1817 'begin' => ($cust_pkg->last_bill || 0),
1819 'disable_charged_party' => 1,
1821 $hash{$_} = $sum_cdr->hashref;
1826 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1837 map { $usage_pools{$_} }
1845 sub _customer_svc_x {
1846 my($custnum, $svcnum, $table) = (shift, shift, shift);
1847 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1849 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1850 my $search = " AND custnum = $1";
1851 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1854 'table' => ($table || 'svc_acct'),
1855 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1856 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1857 #'LEFT JOIN cust_main USING ( custnum ) ',
1858 'hashref' => $hashref,
1859 'extra_sql' => $search, #important
1864 sub svc_status_html {
1867 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1868 return { 'error' => $session } if $context eq 'error';
1870 #XXX only svc_dsl for now
1871 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1872 or return { 'error' => "Service not found" };
1874 my $html = $svc_x->getstatus_html;
1876 return { 'html' => $html };
1880 sub svc_status_hash {
1883 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1884 return { 'error' => $session } if $context eq 'error';
1886 #XXX only svc_acct for now
1887 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1888 or return { 'error' => "Service not found" };
1890 my ( $html, $hashref ) = $svc_x->export_getstatus;
1895 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1896 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1897 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1898 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1899 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1902 my( $p, $method ) = @_;
1904 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1905 return { 'error' => $session } if $context eq 'error';
1907 #XXX only svc_acct for now
1908 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1909 or return { 'error' => "Service not found" };
1911 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1913 my $error = $svc_x->$method($p); #$p? returns error?
1914 return { 'error' => $error } if $error;
1916 return {}; #? { 'error' => '' }
1920 sub acct_forward_info {
1923 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1924 return { 'error' => $session } if $context eq 'error';
1926 my $svc_forward = _customer_svc_x( $custnum,
1927 { 'srcsvc' => $p->{'svcnum'} },
1930 or return { 'error' => '',
1934 return { 'error' => '',
1935 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1940 sub process_acct_forward {
1942 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1943 return { 'error' => $session } if $context eq 'error';
1945 my $old = _customer_svc_x( $custnum,
1946 { 'srcsvc' => $p->{'svcnum'} },
1950 if ( $p->{'dst'} eq '' ) {
1952 my $error = $old->delete;
1953 return { 'error' => $error };
1955 return { 'error' => '' };
1958 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1959 'dst' => $p->{'dst'},
1964 $new->svcnum($old->svcnum);
1965 my $cust_svc = $old->cust_svc;
1966 $new->svcpart($old->svcpart);
1967 $new->pkgnuym($old->pkgnum);
1968 $error = $new->replace($old);
1970 my $conf = new FS::Conf;
1971 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1973 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1974 or return { 'error' => 'No service' }; #how would we even get here?
1976 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1978 $error = $new->insert;
1981 return { 'error' => $error };
1985 sub list_dsl_devices {
1988 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1989 return { 'error' => $session } if $context eq 'error';
1991 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1992 or return { 'error' => "Service not found" };
1995 'devices' => [ map {
1996 +{ 'mac_addr' => $_->mac_addr };
1997 } $svc_dsl->dsl_device
2003 sub add_dsl_device {
2006 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2007 return { 'error' => $session } if $context eq 'error';
2009 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2010 or return { 'error' => "Service not found" };
2012 return { 'error' => 'No MAC address supplied' }
2013 unless length($p->{'mac_addr'});
2015 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2016 'mac_addr' => scalar($p->{'mac_addr'}),
2018 my $error = $dsl_device->insert;
2019 return { 'error' => $error };
2023 sub delete_dsl_device {
2026 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2027 return { 'error' => $session } if $context eq 'error';
2029 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2030 or return { 'error' => "Service not found" };
2032 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2033 'mac_addr' => scalar($p->{'mac_addr'}),
2036 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2038 my $error = $dsl_device->delete;
2039 return { 'error' => $error };
2045 _usage_details( \&_port_graph, $p,
2046 'svcdb' => 'svc_port',
2051 my($svc_port, $begin, $end) = @_;
2053 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2054 push @usage, { 'png' => $pngOrError };
2058 sub _list_svc_usage {
2059 my($svc_acct, $begin, $end) = @_;
2061 foreach my $part_export (
2062 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2063 qw( sqlradius sqlradius_withdomain )
2065 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2070 sub list_svc_usage {
2071 _usage_details(\&_list_svc_usage, @_);
2074 sub _list_support_usage {
2075 my($svc_acct, $begin, $end) = @_;
2077 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2078 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2080 push @usage, { 'seconds' => $_->seconds,
2081 'support' => $_->support,
2082 '_date' => $_->_date,
2083 'id' => $_->transaction_id,
2084 'creator' => $_->creator,
2085 'subject' => $_->subject,
2086 'status' => $_->status,
2087 'ticketid' => $_->ticketid,
2093 sub list_support_usage {
2094 _usage_details(\&_list_support_usage, @_);
2097 sub _list_cdr_usage {
2098 # XXX CDR type support...
2099 # XXX any way to do a paged search on this?
2100 # we have to return the results all at once...
2101 my($svc_phone, $begin, $end, %opt) = @_;
2102 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2103 $svc_phone->get_cdrs(
2106 'disable_charged_party' => 1,
2111 sub list_cdr_usage {
2113 _usage_details( \&_list_cdr_usage, $p,
2114 'svcdb' => 'svc_phone',
2118 sub _usage_details {
2119 my($callback, $p, %opt) = @_;
2120 my $conf = FS::Conf->new;
2122 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2123 return { 'error' => $session } if $context eq 'error';
2125 my $search = { 'svcnum' => $p->{'svcnum'} };
2126 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2128 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2130 my $svc_x = qsearchs( $svcdb, $search );
2131 return { 'error' => 'No service selected in list_svc_usage' }
2134 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2135 my $freq = $cust_pkg->part_pkg->freq;
2138 if ( $svcdb eq 'svc_phone' ) {
2140 if ( $p->{inbound} ) {
2141 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2142 || $conf->config('selfservice-default_inbound_cdr_format')
2143 || 'source_default';
2144 $callback_opt{inbound} = 1;
2146 $format = $cust_pkg->part_pkg->option('selfservice_format')
2147 || $conf->config('selfservice-default_cdr_format')
2151 $callback_opt{format} = $format;
2152 $callback_opt{use_clid} = 1;
2153 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2156 my $start = $cust_pkg->setup;
2157 #my $end = $cust_pkg->bill; # or time?
2160 unless ( $p->{beginning} ) {
2161 $p->{beginning} = $cust_pkg->last_bill;
2162 $p->{ending} = $end;
2165 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2166 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2168 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2172 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2173 # ugly kludge, I know
2174 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2175 if (defined $delete_col) {
2176 delete($_->[$delete_col]) foreach ($header, @usage);
2180 #kinda false laziness with FS::cust_main::bill, but perhaps
2181 #we should really change this bit to DateTime and DateTime::Duration
2183 #change this bit to use Date::Manip? CAREFUL with timezones (see
2184 # mailing list archive)
2185 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2186 (localtime($p->{ending}) )[0,1,2,3,4,5];
2187 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2188 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2190 if ( $freq =~ /^\d+$/ ) {
2192 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2194 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2195 } elsif ( $freq =~ /^(\d+)w$/ ) {
2197 $nmday += $weeks * 7;
2198 $pmday -= $weeks * 7;
2199 } elsif ( $freq =~ /^(\d+)d$/ ) {
2203 } elsif ( $freq =~ /^(\d+)h$/ ) {
2208 return { 'error' => "unparsable frequency: ". $freq };
2211 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2212 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2216 'svcnum' => $p->{svcnum},
2217 'beginning' => $p->{beginning},
2218 'ending' => $p->{ending},
2219 'inbound' => $p->{inbound},
2220 'previous' => ($previous > $start) ? $previous : $start,
2221 'next' => ($next < $end) ? $next : $end,
2222 'header' => $header,
2230 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2231 return { 'error' => $session } if $context eq 'error';
2233 my $search = { 'custnum' => $custnum };
2234 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2235 my $cust_main = qsearchs('cust_main', $search )
2236 or return { 'error' => "unknown custnum $custnum" };
2238 my $status = $cust_main->status;
2239 #false laziness w/ClientAPI/Signup.pm
2241 my $cust_pkg = new FS::cust_pkg ( {
2242 'custnum' => $custnum,
2243 'pkgpart' => $p->{'pkgpart'},
2245 my $error = $cust_pkg->check;
2246 return { 'error' => $error } if $error;
2249 unless ( $p->{'svcpart'} eq 'none' ) {
2253 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2255 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2256 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2257 $svcdb = $part_svc->svcdb;
2259 $svcdb = 'svc_acct';
2261 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2264 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2265 'svc_domain' => [ qw( domain ) ],
2266 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2267 'svc_external' => [ qw( id title ) ],
2268 'svc_pbx' => [ qw( id title ) ],
2271 my $svc_x = "FS::$svcdb"->new( {
2272 'svcpart' => $svcpart,
2273 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2276 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2279 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2280 my $acct_snarf = new FS::acct_snarf ( {
2281 'machine' => $p->{"snarf_machine$snarfnum"},
2282 'protocol' => $p->{"snarf_protocol$snarfnum"},
2283 'username' => $p->{"snarf_username$snarfnum"},
2284 '_password' => $p->{"snarf_password$snarfnum"},
2287 push @acct_snarf, $acct_snarf;
2289 $svc_x->child_objects( \@acct_snarf );
2292 my $y = $svc_x->setdefault; # arguably should be in new method
2293 return { 'error' => $y } if $y && !ref($y);
2295 $error = $svc_x->check;
2296 return { 'error' => $error } if $error;
2303 tie my %hash, 'Tie::RefHash';
2304 %hash = ( $cust_pkg => \@svc );
2306 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2307 return { 'error' => $error } if $error;
2309 my $conf = new FS::Conf;
2310 if ( $conf->exists('signup_server-realtime') ) {
2312 my $bill_error = _do_bop_realtime( $cust_main, $status );
2315 $cust_pkg->cancel('quiet'=>1);
2318 $cust_pkg->reexport;
2322 $cust_pkg->reexport;
2325 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2327 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2334 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2335 return { 'error' => $session } if $context eq 'error';
2337 my $search = { 'custnum' => $custnum };
2338 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2339 my $cust_main = qsearchs('cust_main', $search )
2340 or return { 'error' => "unknown custnum $custnum" };
2342 my $status = $cust_main->status;
2343 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2344 or return { 'error' => "unknown package $p->{pkgnum}" };
2346 #if someone does need self-service package change of suspended packages,
2347 # figure out how to be more discriminating
2348 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2349 if $cust_pkg->status eq 'suspended';
2352 my $error = FS::cust_pkg::order( $custnum,
2358 my $conf = new FS::Conf;
2359 if ( $conf->exists('signup_server-realtime') ) {
2361 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2364 $newpkg[0]->suspend;
2367 $newpkg[0]->reexport;
2371 $newpkg[0]->reexport;
2374 return { error => '', pkgnum => $cust_pkg->pkgnum };
2378 sub order_recharge {
2381 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2382 return { 'error' => $session } if $context eq 'error';
2384 my $search = { 'custnum' => $custnum };
2385 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2386 my $cust_main = qsearchs('cust_main', $search )
2387 or return { 'error' => "unknown custnum $custnum" };
2389 my $status = $cust_main->status;
2390 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2391 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2393 my $svc_x = $cust_svc->svc_x;
2394 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2397 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2398 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2399 recharge_totalbytes );
2400 my $amount = $part_pkg->option('recharge_amount', 1);
2402 my ($l, $v, $d) = $cust_svc->label; # blah
2403 my $pkg = "Recharge $v";
2405 my $bill_error = $cust_main->charge($amount, $pkg,
2406 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2407 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2408 $part_pkg->taxclass); #meh
2410 my $conf = new FS::Conf;
2411 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2413 $bill_error = _do_bop_realtime( $cust_main, $status );
2418 my $error = $svc_x->recharge (\%vhash);
2419 return { 'error' => $error } if $error;
2423 my $error = $bill_error;
2424 $error ||= $svc_x->recharge (\%vhash);
2425 return { 'error' => $error } if $error;
2428 return { error => '', svc => $cust_svc->part_svc->svc };
2432 sub _do_bop_realtime {
2433 my ($cust_main, $status, %opt) = @_;
2435 my $old_balance = $cust_main->balance;
2437 my $bill_error = $cust_main->bill
2438 || $cust_main->apply_payments_and_credits;
2440 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2441 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2443 if ( $cust_main->balance > $old_balance
2444 && $cust_main->balance > 0
2445 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2446 || $status eq 'suspended'
2450 unless ( $opt{'no_credit'} ) {
2451 #this makes sense. credit is "un-doing" the invoice
2452 my $conf = new FS::Conf;
2453 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2454 'self-service decline',
2455 reason_type=>$conf->config('signup_credit_type'),
2457 $cust_main->apply_credits( 'order' => 'newest' );
2460 return { 'error' => '_decline', 'bill_error' => $bill_error };
2469 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2470 return { 'error' => $session } if $context eq 'error';
2472 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2473 or return { 'error' => "unknown custnum $custnum" };
2475 my @cust_pkg = sort { $a->bill <=> $b->bill }
2476 grep { $_->part_pkg->freq ne '0' }
2477 $cust_main->ncancelled_pkgs;
2479 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2481 my $total = $cust_main->balance;
2484 my $bill = $_->bill;
2485 $total += $_->part_pkg->base_recur($_, \$bill);
2486 my $renew_date = $_->part_pkg->add_freq($_->bill);
2488 'pkgnum' => $_->pkgnum,
2489 'amount' => sprintf('%.2f', $total),
2490 'bill_date' => $_->bill,
2491 'bill_date_pretty' => time2str('%x', $_->bill),
2492 'renew_date' => $renew_date,
2493 'renew_date_pretty' => time2str('%x', $renew_date),
2494 'expire_date' => $_->expire,
2495 'expire_date_pretty' => time2str('%x', $_->expire),
2500 return { 'dates' => \@array };
2504 sub payment_info_renew_info {
2506 my $renew_info = renew_info($p);
2507 my $payment_info = payment_info($p);
2508 return { %$renew_info,
2516 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2517 return { 'error' => $session } if $context eq 'error';
2519 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2520 or return { 'error' => "unknown custnum $custnum" };
2522 my $date = $p->{'date'};
2526 #freeside-daily -n -d $date fs_daily $custnum
2527 $cust_main->bill_and_collect( 'time' => $date,
2528 'invoice_time' => $now,
2529 'actual_time' => $now,
2530 'check_freq' => '1d',
2533 return { 'error' => '' };
2539 my $session = _cache->get($p->{'session_id'})
2540 or return { 'error' => "Can't resume session" }; #better error message
2542 my $custnum = $session->{'custnum'};
2544 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2545 or return { 'error' => "unknown custnum $custnum" };
2547 my $conf = new FS::Conf;
2549 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2550 or return { 'error' => 'Permission denied' };
2552 my $pkgnum = $p->{'pkgnum'};
2554 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2555 'pkgnum' => $pkgnum, } )
2556 or return { 'error' => "unknown pkgnum $pkgnum" };
2558 my $error = $cust_pkg->suspend(reason => $reasonnum);
2559 return { 'error' => $error };
2565 my $session = _cache->get($p->{'session_id'})
2566 or return { 'error' => "Can't resume session" }; #better error message
2568 my $custnum = $session->{'custnum'};
2570 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2571 or return { 'error' => "unknown custnum $custnum" };
2573 my $pkgnum = $p->{'pkgnum'};
2575 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2576 'pkgnum' => $pkgnum, } )
2577 or return { 'error' => "unknown pkgnum $pkgnum" };
2579 my $error = $cust_pkg->cancel('quiet' => 1);
2580 return { 'error' => $error };
2584 sub provision_phone {
2587 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2589 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2590 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2591 return { 'error' => $session } if $context eq 'error';
2593 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2594 return { 'error' => 'service not found' } unless $svc_phone;
2595 return { 'error' => 'invalid svcnum' }
2596 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2598 $svc_phone->email($p->{'email'})
2599 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2600 $svc_phone->forwarddst($p->{'forwarddst'})
2601 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2602 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2603 return { 'error' => $svc_phone->replace };
2607 unless($p->{'lnp'}) {
2608 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2609 $p->{'lnp_status'} = "portingin";
2610 return _provision( 'FS::svc_phone',
2611 [qw(lnp_desired_due_date lnp_other_provider
2612 lnp_other_provider_account phonenum countrycode lnp_status)],
2613 [qw(phonenum countrycode)],
2620 unless (scalar(@bulkdid)) {
2621 return _provision( 'FS::svc_phone',
2622 [qw(phonenum countrycode)],
2623 [qw(phonenum countrycode)],
2629 # bulk DID order case
2631 foreach my $did ( @bulkdid ) {
2632 $did =~ s/[^0-9]//g;
2633 $error = _provision( 'FS::svc_phone',
2634 [qw(phonenum countrycode)],
2635 [qw(phonenum countrycode)],
2637 'pkgnum' => $p->{'pkgnum'},
2638 'svcpart' => $p->{'svcpart'},
2640 'countrycode' => $p->{'countrycode'},
2641 'session_id' => $p->{'session_id'},
2644 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2646 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2649 sub provision_acct {
2651 warn "provision_acct called\n"
2654 return { 'error' => gettext('passwords_dont_match') }
2655 if $p->{'_password'} ne $p->{'_password2'};
2656 return { 'error' => gettext('empty_password') }
2657 unless length($p->{'_password'});
2659 if ($p->{'domsvc'}) {
2660 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2661 qw ( svcpart pkgnum ) );
2662 return { 'error' => gettext('invalid_domain') }
2663 unless ($domains{$p->{'domsvc'}});
2666 warn "provision_acct calling _provision\n"
2668 _provision( 'FS::svc_acct',
2669 [qw(username _password domsvc)],
2670 [qw(username _password domsvc)],
2676 sub provision_external {
2678 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2679 _provision( 'FS::svc_external',
2688 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2689 warn "_provision called for $class\n"
2692 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2693 return { 'error' => $session } if $context eq 'error';
2695 my $search = { 'custnum' => $custnum };
2696 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2697 my $cust_main = qsearchs('cust_main', $search )
2698 or return { 'error' => "unknown custnum $custnum" };
2700 my $pkgnum = $p->{'pkgnum'};
2702 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2704 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2705 'pkgnum' => $pkgnum,
2707 or return { 'error' => "unknown pkgnum $pkgnum" };
2709 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2711 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2712 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2714 warn "creating $class record\n"
2716 my $svc_x = $class->new( {
2717 'pkgnum' => $p->{'pkgnum'},
2718 'svcpart' => $p->{'svcpart'},
2719 map { $_ => $p->{$_} } @$fields
2721 warn "inserting $class record\n"
2723 my $error = $svc_x->insert;
2726 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2728 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2731 my $return = { 'svc' => $part_svc->svc,
2733 map { $_ => $svc_x->get($_) } @$return_fields
2735 warn "_provision returning ". Dumper($return). "\n"
2744 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2745 return { 'error' => $session } if $context eq 'error';
2747 my $search = { 'custnum' => $custnum };
2748 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2749 my $cust_main = qsearchs('cust_main', $search )
2750 or return { 'error' => "unknown custnum $custnum" };
2752 my $pkgnum = $p->{'pkgnum'};
2754 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2755 'pkgnum' => $pkgnum,
2757 or return { 'error' => "unknown pkgnum $pkgnum" };
2759 my $svcpart = $p->{'svcpart'};
2761 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2762 'svcpart' => $svcpart, } )
2763 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2764 my $part_svc = $pkg_svc->part_svc;
2766 my $conf = new FS::Conf;
2769 'svc' => $part_svc->svc,
2770 'svcdb' => $part_svc->svcdb,
2771 'pkgnum' => $pkgnum,
2772 'svcpart' => $svcpart,
2773 'custnum' => $custnum,
2775 'security_phrase' => 0, #XXX !
2776 'svc_acct_pop' => [], #XXX !
2778 'init_popstate' => '',
2783 small_custview( $cust_main, $conf->config('countrydefault') ),
2787 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2788 && $ret->{'svcdb'} eq 'svc_phone') {
2789 $ret->{'svcnum'} = $p->{'svcnum'};
2790 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2791 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2792 $ret->{'email'} = $svc_phone->email;
2793 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2800 sub unprovision_svc {
2803 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2804 return { 'error' => $session } if $context eq 'error';
2806 my $search = { 'custnum' => $custnum };
2807 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2808 my $cust_main = qsearchs('cust_main', $search )
2809 or return { 'error' => "unknown custnum $custnum" };
2811 my $svcnum = $p->{'svcnum'};
2813 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2814 or return { 'error' => "unknown svcnum $svcnum" };
2816 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2817 unless $cust_svc->cust_pkg->custnum == $custnum;
2819 my $conf = new FS::Conf;
2821 return { 'svc' => $cust_svc->part_svc->svc,
2822 'error' => $cust_svc->cancel,
2824 small_custview( $cust_main, $conf->config('countrydefault') ),
2829 sub myaccount_passwd {
2831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2832 return { 'error' => $session } if $context eq 'error';
2834 return { 'error' => "New passwords don't match." }
2835 if $p->{'new_password'} ne $p->{'new_password2'};
2837 return { 'error' => 'Enter new password' }
2838 unless length($p->{'new_password'});
2840 #my $search = { 'custnum' => $custnum };
2841 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2842 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2843 my $search = " AND custnum = $1";
2844 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2846 my $svc_acct = qsearchs( {
2847 'table' => 'svc_acct',
2848 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2849 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2850 'LEFT JOIN cust_main USING ( custnum ) ',
2851 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2852 'extra_sql' => $search, #important
2854 or return { 'error' => "Service not found" };
2858 my $conf = new FS::Conf;
2860 return { 'error' => 'Incorrect current password.' }
2861 if ( exists($p->{'old_password'})
2862 || $conf->exists('selfservice-password_change_oldpass')
2864 && ! $svc_acct->check_password($p->{'old_password'});
2866 $error = 'Password too short.'
2867 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2868 $error = 'Password too long.'
2869 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2871 $svc_acct->set_password($p->{'new_password'});
2872 $error ||= $svc_acct->replace();
2874 #regular pw change in self-service should change contact pw too, otherwise its
2875 #way too confusing. hell its confusing they're separate at all, but alas.
2876 #need to support the "ISP provides email that's used as a contact email" case
2878 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2879 if ( $contact && $contact->custnum == $custnum ) {
2880 #svc_acct was successful but this one returns an error? "shouldn't happen"
2881 $error ||= $contact->change_password($p->{'new_password'});
2884 my($label, $value) = $svc_acct->cust_svc->label;
2886 return { 'error' => $error,
2893 # sub contact_passwd {
2895 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2896 # return { 'error' => $session } if $context eq 'error';
2898 # return { 'error' => 'Not logged in as a contact.' }
2899 # unless $session->{'contactnum'};
2901 # return { 'error' => "New passwords don't match." }
2902 # if $p->{'new_password'} ne $p->{'new_password2'};
2904 # return { 'error' => 'Enter new password' }
2905 # unless length($p->{'new_password'});
2907 # #my $search = { 'custnum' => $custnum };
2908 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2909 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2910 # my $search = " AND selfservice_access IS NOT NULL ".
2911 # " AND selfservice_access = 'Y' ".
2912 # " AND ( disabled IS NULL OR disabled = '' )".
2913 # " AND custnum IS NOT NULL AND custnum = $1";
2914 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2916 # my $contact = qsearchs( {
2917 # 'table' => 'contact',
2918 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2919 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2920 # 'extra_sql' => $search, #important
2922 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2923 # # deleted since then?
2927 # # use these svc_acct length restrictions??
2928 # my $conf = new FS::Conf;
2929 # $error = 'Password too short.'
2930 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2931 # $error = 'Password too long.'
2932 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2934 # $error ||= $contact->change_password($p->{'new_password'});
2936 # return { 'error' => $error, };
2943 my $info = skin_info($p);
2945 my $conf = new FS::Conf;
2946 my $verification = $conf->config('selfservice-password_reset_verification')
2947 or return { %$info, 'error' => 'Password resets disabled' };
2952 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2954 $contact = FS::contact->by_selfservice_email($p->{'email'});
2956 $cust_main = $contact->cust_main if $contact;
2958 #also look for an svc_acct, otherwise it would be super confusing
2960 my($username, $domain) = split('@', $p->{'email'});
2961 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2962 if ( $svc_domain ) {
2963 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2964 'domsvc' => $svc_domain->svcnum }
2967 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
2968 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
2970 #precaution: don't change svc_acct password not part of the same
2971 # customer as contact
2972 $svc_acct = '' if ! $cust_pkg
2973 || $cust_pkg->custnum != $cust_main->custnum;
2978 return { %$info, 'error' => 'Email address not found' }
2979 unless $contact || $svc_acct;
2981 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
2983 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2984 or return { %$info, 'error' => 'Account not found' };
2986 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2987 'domsvc' => $svc_domain->svcnum }
2989 or return { %$info, 'error' => 'Account not found' };
2991 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2992 or return { %$info, 'error' => 'Account not found' };
2994 $cust_main = $cust_pkg->cust_main;
2999 'email' => sub { 1; },
3001 my( $p, $cust_main ) = @_;
3002 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3003 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3006 my( $p, $cust_main ) = @_;
3007 my $cust_pay = qsearchs({
3008 'table' => 'cust_pay',
3009 'hashref' => { 'custnum' => $cust_main->custnum },
3010 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3014 $p->{'amount'} == $cust_pay->paid;
3017 my( $p, $cust_main ) = @_;
3018 $p->{'zip'} eq $cust_main->zip
3019 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3023 foreach my $verify ( split(',', $verification) ) {
3025 &{ $verify{$verify} }( $p, $cust_main )
3026 or return { %$info, 'error' => 'Account not found' };
3030 #okay, we're verified
3034 my $error = $contact->send_reset_email(
3035 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3039 return { %$info, 'error' => $error }; #????
3042 } elsif ( $svc_acct ) {
3044 #create a unique session
3046 my $reset_session = {
3047 'svcnum' => $svc_acct->svcnum,
3051 my $timeout = '1 hour'; #?
3053 my $reset_session_id;
3055 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3056 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3059 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3063 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3064 $cust_main->agentnum);
3065 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3066 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3068 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3069 my $error = $msg_template->send( 'cust_main' => $cust_main,
3070 'object' => $svc_acct,
3071 'substitutions' => {
3072 'session_id' => $reset_session_id,
3076 return { %$info, 'error' => $error }; #????
3081 return { %$info, 'error' => '' };
3084 sub check_reset_passwd {
3087 my $conf = new FS::Conf;
3088 my $verification = $conf->config('selfservice-password_reset_verification')
3089 or return { 'error' => 'Password resets disabled' };
3091 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3092 or return { 'error' => "Can't resume session" }; #better error message
3094 if ( $reset_session->{'svcnum'} ) {
3096 my $svcnum = $reset_session->{'svcnum'};
3098 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3099 or return { 'error' => "Service not found" };
3101 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3102 my $info = skin_info($p);
3106 'session_id' => $p->{'session_id'},
3107 'username' => $svc_acct->username,
3110 } elsif ( $reset_session->{'contactnum'} ) {
3112 my $contactnum = $reset_session->{'contactnum'};
3114 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3115 or return { 'error' => "Contact not found" };
3117 my @contact_email = $contact->contact_email;
3118 return { 'error' => 'No contact email' } unless @contact_email;
3120 $p->{'agentnum'} = $contact->cust_main->agentnum;
3121 my $info = skin_info($p);
3125 'session_id' => $p->{'session_id'},
3126 'email' => $contact_email[0]->email, #the first?
3131 return { 'error' => 'No svcnum or contactnum in session' }; #??
3137 sub process_reset_passwd {
3140 my $conf = new FS::Conf;
3141 my $verification = $conf->config('selfservice-password_reset_verification')
3142 or return { 'error' => 'Password resets disabled' };
3144 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3145 or return { 'error' => "Can't resume session" }; #better error message
3150 if ( $reset_session->{'svcnum'} ) {
3152 my $svcnum = $reset_session->{'svcnum'};
3154 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3155 or return { 'error' => "Service not found" };
3157 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3158 $info ||= skin_info($p);
3163 if ( $reset_session->{'contactnum'} ) {
3165 my $contactnum = $reset_session->{'contactnum'};
3167 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3168 or return { 'error' => "Contact not found" };
3170 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3171 $info ||= skin_info($p);
3175 return { %$info, 'error' => "New passwords don't match." }
3176 if $p->{'new_password'} ne $p->{'new_password2'};
3178 return { %$info, 'error' => 'Enter new password' }
3179 unless length($p->{'new_password'});
3183 $svc_acct->set_password($p->{'new_password'});
3184 my $error = $svc_acct->replace();
3186 return { %$info, 'error' => $error } if $error;
3188 #my($label, $value) = $svc_acct->cust_svc->label;
3189 #return { 'error' => $error,
3190 # #'label' => $label,
3191 # #'value' => $value,
3198 my $error = $contact->change_password($p->{'new_password'});
3200 return { %$info, 'error' => $error }; # if $error;
3204 #password changed ,so remove session, don't want it reused
3205 _cache->remove($p->{'session_id'});
3207 return { %$info, 'error' => '' };
3213 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3214 return { 'error' => $session } if $context eq 'error';
3217 if ( $session->{'pkgnum'} ) {
3219 #tickets for specific service with pkg-balances on
3220 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3221 'pkgnum' => $session->{'pkgnum'} })
3222 or return { 'error' => 'unknown package' };
3223 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3224 push @tickets, $cust_svc->tickets( $p->{status} );
3229 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3230 or return { 'error' => "unknown custnum $custnum" };
3232 @tickets = $cust_main->tickets( $p->{status} );
3235 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3236 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3237 my $conf = new FS::Conf;
3238 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3242 ($a->{'_selfservice_priority'} eq '') <=>
3243 ($b->{'_selfservice_priority'} eq '')
3246 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3252 +{ tickets => \@tickets };
3259 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3260 return { 'error' => $session } if $context eq 'error';
3262 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3263 FS::TicketSystem->init();
3265 my $conf = new FS::Conf;
3266 my $queue = $p->{'queue'}
3267 || $conf->config('ticket_system-selfservice_queueid')
3268 || $conf->config('ticket_system-default_queueid');
3270 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3271 my $err_or_ticket = FS::TicketSystem->create_ticket(
3272 '', #create RT session based on FS CurrentUser (fs_selfservice)
3274 'custnum' => $custnum,
3275 'svcnum' => $session->{'svcnum'},
3276 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3279 if ( ref($err_or_ticket) ) {
3280 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3282 return { 'error' => '',
3283 'ticket_id' => $err_or_ticket->id,
3286 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3288 return { 'error' => $err_or_ticket };
3296 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3297 return { 'error' => $session } if $context eq 'error';
3299 return { error => 'requested format not implemented' }
3300 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3302 my $conf = new FS::Conf;
3303 my $age_threshold = 0;
3304 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3305 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3307 my $search = { 'custnum' => $custnum };
3308 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3309 my $cust_main = qsearchs('cust_main', $search )
3310 or return { 'error' => "unknown custnum $custnum" };
3312 # does it make more sense to just run one sql query for this instead of all the
3313 # insanity below? would increase performance greately for large data sets?
3315 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3316 my @part_svc = $cust_pkg->part_svc;
3317 foreach my $part_svc ( @part_svc ) {
3318 if($part_svc->svcdb eq 'svc_phone'){
3319 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3320 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3321 push @svc_phone, $cust_pkg_svc->svc_x
3322 if $cust_pkg_svc->date_inserted >= $age_threshold;
3330 my($xls_r,$xls_c) = (0,0);
3333 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3334 if($p->{'format'} eq 'csv') {
3335 $csv = new Text::CSV_XS { 'always_quote' => 1,
3338 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3339 $content .= $csv->string;
3341 elsif($p->{'format'} eq 'xls') {
3342 my $XLS1 = new IO::Scalar \$content;
3343 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3344 or return { 'error' => "Error opening .xls file: $!" };
3345 $xls = $xls_workbook->add_worksheet('DIDs');
3346 foreach ( @fields ) {
3347 $xls->write(0,$xls_c++,$_);
3352 foreach my $svc_phone ( @svc_phone ) {
3353 my @cols = map { $svc_phone->$_ } @fields;
3354 if($p->{'format'} eq 'csv') {
3355 return { 'error' => 'Unable to create CSV' }
3356 unless $csv->combine(@cols);
3357 $content .= $csv->string;
3359 elsif($p->{'format'} eq 'xls') {
3362 $xls->write($xls_r,$xls_c++,$_);
3368 $xls_workbook->close() if $p->{'format'} eq 'xls';
3370 { content => $content, format => $p->{'format'}, };
3375 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3376 return { 'error' => $session } if $context eq 'error';
3378 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3379 # FS::TicketSystem->init();
3380 # return { 'error' => 'get_ticket configuration error' }
3381 # if $FS::TicketSystem::system ne 'RT_Internal';
3383 # check existence and ownership as part of this
3384 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3385 my $rt_session = FS::TicketSystem->session('');
3386 my $Ticket = FS::TicketSystem->get_ticket_object(
3388 ticket_id => $p->{'ticket_id'},
3391 return { 'error' => 'ticket not found' } if !$Ticket;
3393 if ( length( $p->{'subject'} || '' ) ) {
3395 if ( $p->{'subject'} ne $Ticket->Subject ) {
3396 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3397 return { 'error' => "unable to set subject: $msg" } if !$val;
3401 if(length($p->{'reply'})) {
3402 my @err_or_res = FS::TicketSystem->correspond_ticket(
3404 'ticket_id' => $p->{'ticket_id'},
3405 'content' => $p->{'reply'},
3408 return { 'error' => 'unable to reply to ticket' }
3409 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3412 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3413 my $err_or_ticket = FS::TicketSystem->get_ticket(
3415 'ticket_id' => $p->{'ticket_id'},
3418 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3419 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3421 return { 'error' => $err_or_ticket };
3424 my @custs = @{$err_or_ticket->{'custs'}};
3425 my @txns = @{$err_or_ticket->{'txns'}};
3428 # superseded by check in get_ticket_object
3429 #return { 'error' => 'invalid ticket requested' }
3430 #unless grep($_ eq $custnum, @custs);
3432 foreach my $txn ( @txns ) {
3433 push @filtered_txns, $txn
3434 if ($txn->{'type'} eq 'EmailRecord'
3435 || $txn->{'type'} eq 'Correspond'
3436 || $txn->{'type'} eq 'Create');
3439 warn "$me get_ticket: successful: \n"
3441 return { 'error' => '',
3442 'transactions' => \@filtered_txns,
3443 'ticket_fields' => $err_or_ticket->{'fields'},
3444 'ticket_id' => $p->{'ticket_id'},
3448 sub adjust_ticket_priority {
3450 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3451 return { 'error' => $session } if $context eq 'error';
3453 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3454 # FS::TicketSystem->init;
3455 my $ss_priority = FS::TicketSystem->selfservice_priority;
3457 return { 'error' => 'adjust_ticket_priority configuration error' }
3458 if $FS::TicketSystem::system ne 'RT_Internal'
3461 my $values = $p->{'values'}; #hashref, id => priority value
3464 foreach my $id (keys %$values) {
3465 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3466 my $Ticket = FS::TicketSystem->get_ticket_object('',
3468 'custnum' => $custnum,
3471 $ticket_error{$id} = 'ticket not found';
3475 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3476 # We're not going to implement it for RT_External.
3477 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3478 my $new_value = $values->{$id};
3479 next if $old_value eq $new_value;
3481 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3483 # AddCustomFieldValue works fine (replacing any existing value) if it's
3484 # a single-valued custom field, which it should be. If it's not, you're
3485 # doing something wrong.
3487 if ( length($new_value) ) {
3488 ($val, $msg) = $Ticket->AddCustomFieldValue(
3489 Field => $ss_priority,
3490 Value => $new_value,
3494 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3495 Field => $ss_priority,
3496 Value => $old_value,
3500 $ticket_error{$id} = $msg if !$val;
3501 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3503 return { 'error' => '',
3504 'ticket_error' => \%ticket_error,
3505 %{ customer_info($p) } # send updated customer info back
3511 sub _custoragent_session_custnum {
3514 my($context, $session, $custnum);
3515 if ( $p->{'session_id'} ) {
3517 $context = 'customer';
3518 $session = _cache->get($p->{'session_id'})
3519 or return ( 'error' => "Can't resume session" ); #better error message
3520 $custnum = $session->{'custnum'};
3522 } elsif ( $p->{'agent_session_id'} ) {
3525 my $agent_cache = new FS::ClientAPI_SessionCache( {
3526 'namespace' => 'FS::ClientAPI::Agent',
3528 $session = $agent_cache->get($p->{'agent_session_id'})
3529 or return ( 'error' => "Can't resume session" ); #better error message
3530 $custnum = $p->{'custnum'};
3534 return ( 'error' => "Can't resume session" ); #better error message
3537 ($context, $session, $custnum);