1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 $me = '[FS::ClientAPI::MyAccount]';
55 use vars qw( @cust_main_editable_fields @location_editable_fields );
56 @cust_main_editable_fields = qw(
57 first last company daytime night fax mobile
59 payby payinfo payname paystart_month paystart_year payissue payip
60 ss paytype paystate stateid stateid_state
62 @location_editable_fields = qw(
63 address1 address2 city county state zip country
67 BEGIN { #preload to reduce time customer_info takes
68 if ( $FS::TicketSystem::system ) {
69 warn "$me: initializing ticket system\n" if $DEBUG;
70 FS::TicketSystem->init();
75 $cache ||= new FS::ClientAPI_SessionCache( {
76 'namespace' => 'FS::ClientAPI::MyAccount',
83 my($context, $session, $custnum) = _custoragent_session_custnum($p);
84 #return { 'error' => $session } if $context eq 'error';
87 if ( $context eq 'customer' && $custnum ) {
89 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
92 $sth->execute($custnum) or die $sth->errstr;
94 $agentnum = $sth->fetchrow_arrayref->[0]
95 or die "no agentnum for custnum $custnum";
97 #} elsif ( $context eq 'agent' ) {
98 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
101 $p->{'agentnum'} = $agentnum;
103 my $conf = new FS::Conf;
105 #false laziness w/Signup.pm
107 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
109 if ( $skin_info_cache_agent ) {
111 warn "$me loading cached skin info for agentnum $agentnum\n"
116 warn "$me populating skin info cache for agentnum $agentnum\n"
119 $skin_info_cache_agent = {
120 'agentnum' => $agentnum,
121 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
122 qw( company_name date_format ) ),
123 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
124 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
125 text_color link_color vlink_color hlink_color alink_color
126 font title_color title_align title_size menu_bgcolor menu_fontsize
129 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
130 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
131 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
133 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
134 qw( title_left_image title_right_image
135 menu_top_image menu_body_image menu_bottom_image
138 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
139 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
140 qw( head body_header body_footer company_address ) ),
141 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
144 services.php Services
145 services.php My Services
146 services_new.php Order a new service
149 personal.php Personal Information
150 password.php Change Password
153 payment_cc.php Credit Card Payment
154 payment_ach.php Electronic Check Payment
155 payment_paypal.php PayPal Payment
156 payment_webpay.php Webpay Payments
159 usage_data.php Data usage
160 usage_cdr.php Call usage
162 tickets.php Help Desk
163 tickets.php Open Tickets
164 tickets_resolved.php Resolved Tickets
165 ticket_create.php Create a new ticket
173 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
177 #{ %$skin_info_cache_agent };
178 $skin_info_cache_agent;
185 my $conf = new FS::Conf;
189 'phone_login' => $conf->exists('selfservice_server-phone_login'),
190 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
191 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
192 'banner_image_md5' =>
193 md5_hex($conf->config_binary('selfservice-login_banner_image')),
200 sub login_banner_image {
202 my $conf = new FS::Conf;
203 my $image = $conf->config_binary('selfservice-login_banner_image');
205 'md5' => md5_hex($image),
210 #false laziness w/FS::ClientAPI::passwd::passwd
214 my $conf = new FS::Conf;
218 if ( $p->{'domain'} eq 'svc_phone'
219 && $conf->exists('selfservice_server-phone_login') ) {
221 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
222 return { error => 'Number not found.' } unless $svc_phone;
225 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
226 #return { error => 'Only primary user may log in.' }
227 # if $conf->exists('selfservice_server-primary_only')
228 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
230 return { error => 'Incorrect PIN.' }
231 unless $svc_phone->check_pin($p->{'password'});
235 } elsif ( $p->{email}
236 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
239 return { error => 'Incorrect contact password.' }
240 unless $contact->authenticate_password($p->{'password'});
242 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
243 if ( scalar(@cust_contact) == 1 ) {
244 $session->{'custnum'} = $cust_contact[0]->custnum;
245 } elsif ( scalar(@cust_contact) ) {
246 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
250 return { error => 'No customer self-service access for contact' }; #??
255 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
257 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
258 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
260 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
261 'domsvc' => $svc_domain->svcnum, }
263 return { error => 'User not found.' } unless $svc_acct;
265 if($conf->exists('selfservice_server-login_svcpart')) {
266 my @svcpart = $conf->config('selfservice_server-login_svcpart');
267 my $svcpart = $svc_acct->cust_svc->svcpart;
268 return { error => 'Invalid user.' }
269 unless grep($_ eq $svcpart, @svcpart);
272 return { error => 'Incorrect password.' }
273 unless $svc_acct->check_password($p->{'password'});
281 $session->{'svcnum'} = $svc_x->svcnum;
283 my $cust_svc = $svc_x->cust_svc;
284 my $cust_pkg = $cust_svc->cust_pkg;
286 my $cust_main = $cust_pkg->cust_main;
287 $session->{'custnum'} = $cust_main->custnum;
288 if ( $conf->exists('pkg-balances') ) {
289 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
290 $cust_main->ncancelled_pkgs;
291 $session->{'pkgnum'} = $cust_pkg->pkgnum
292 if scalar(@cust_pkg) > 1;
296 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
297 #return { error => 'Only primary user may log in.' }
298 # if $conf->exists('selfservice_server-primary_only')
299 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
300 my $part_pkg = $cust_pkg->part_pkg;
301 return { error => 'Only primary user may log in.' }
302 if $conf->exists('selfservice_server-primary_only')
303 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
309 $session_id = sha512_hex(time(). {}. rand(). $$)
310 } until ( ! defined _cache->get($session_id) ); #just in case
312 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
313 _cache->set( $session_id, $session, $timeout );
315 return { 'error' => '',
316 'session_id' => $session_id,
323 my $skin_info = skin_info($p);
324 if ( $p->{'session_id'} ) {
325 _cache->remove($p->{'session_id'});
326 return { %$skin_info, 'error' => '' };
328 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
335 my($context, $session, $custnum) = _custoragent_session_custnum($p);
336 return { 'error' => $session } if $context eq 'error';
338 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
339 or return { 'error' => "Service not found" };
341 $session->{'svcnum'} = $svc_acct->svcnum;
343 my $conf = new FS::Conf;
344 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
345 _cache->set( $p->{'session_id'}, $session, $timeout );
347 return { 'error' => '' };
353 my($context, $session, $custnum) = _custoragent_session_custnum($p);
354 return { 'error' => $session } if $context eq 'error';
356 $session->{'custnum'} = $p->{'custnum'}
357 if exists $session->{'customers'}{ $p->{'custnum'} };
359 my $conf = new FS::Conf;
360 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
361 _cache->set( $p->{'session_id'}, $session, $timeout );
363 return { 'error' => '',
364 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
368 sub payment_gateway {
370 # takes a cust_main and a cust_payby entry, returns the payment_gateway
371 my $conf = new FS::Conf;
372 my $cust_main = shift;
373 my $cust_payby = shift;
374 my $gatewaynum = $conf->config('selfservice-payment_gateway');
376 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
377 die "configured gatewaynum $gatewaynum not found!" if !$pg;
381 return '' if ! FS::payby->realtime($cust_payby);
382 my $pg = $cust_main->agent->payment_gateway(
383 'method' => FS::payby->payby2bop($cust_payby),
393 my $conf = new FS::Conf;
395 my $info = skin_info($p);
397 use vars qw( $cust_paybys ); #cache for performance
398 unless ( $cust_paybys ) {
400 my %cust_paybys = map { $_ => 1 }
401 map { FS::payby->payby2payment($_) }
402 $conf->config('signup_server-payby');
404 $cust_paybys = [ keys %cust_paybys ];
407 $info->{'cust_paybys'} = $cust_paybys;
409 my($context, $session, $custnum) = _custoragent_session_custnum($p);
410 return { 'error' => $session } if $context eq 'error';
412 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
414 $info->{'hide_payment_fields'} = [
416 my $pg = $cust_main && payment_gateway($cust_main, $_);
417 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
418 } @{ $info->{cust_paybys} }
421 $info->{'self_suspend_reason'} =
422 $conf->config('selfservice-self_suspend_reason',
423 $cust_main ? $cust_main->agentnum : ''
426 $info->{'edit_ticket_subject'} =
427 $conf->exists('ticket_system-selfservice_edit_subject') &&
428 $cust_main && $cust_main->edit_subject;
430 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
432 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
435 'custnum' => $custnum,
436 'access_pkgnum' => $session->{'pkgnum'},
437 'access_svcnum' => $session->{'svcnum'},
444 my($context, $session, $custnum) = _custoragent_session_custnum($p);
445 return { 'error' => $session } if $context eq 'error';
449 my $conf = new FS::Conf;
450 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
452 # if ( $FS::TicketSystem::system ) {
453 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
454 # FS::TicketSystem->init();
457 if ( $custnum ) { #customer record
459 %return = ( %return, %{ customer_info_short($p) } );
461 #redundant with customer_info_short, but we need it for several things below
462 my $search = { 'custnum' => $custnum };
463 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
464 my $cust_main = qsearchs('cust_main', $search )
465 or return { 'error' => "customer_info: unknown custnum $custnum" };
467 my $list_tickets = list_tickets($p);
468 $return{'tickets'} = $list_tickets->{'tickets'};
470 if ( $session->{'pkgnum'} ) {
471 #XXX open invoices in the pkg-balances case
475 invnum => $_->invnum,
476 date => time2str("%b %o, %Y", $_->_date),
479 } $cust_main->open_cust_bill;
480 $return{open_invoices} = \@open;
482 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
483 my $sth = dbh->prepare($sql) or die dbh->errstr;
484 $sth->execute($custnum) or die $sth->errstr;
485 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
486 $return{'last_invoice_date_pretty'} =
487 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
490 #customer_info_short always has nobalance on..
491 $return{small_custview} =
492 small_custview( $cust_main,
493 $return{countrydefault},
494 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
497 $return{has_ship_address} = $cust_main->has_ship_address;
498 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
499 $return{statuscolor} = $cust_main->statuscolor;
500 $return{status_label} = $cust_main->status_label;
502 # compatibility: some places in selfservice use this to determine
503 # if there's a ship address
504 if ( $return{has_ship_address} ) {
505 $return{ship_last} = $cust_main->last;
506 $return{ship_first} = $cust_main->first;
509 if (scalar($conf->config('support_packages'))) {
510 my @support_services = ();
511 foreach ($cust_main->support_services) {
512 my $seconds = $_->svc_x->seconds || 0;
513 my $time_remaining = (($seconds < 0) ? '-' : '' ).
514 int(abs($seconds)/3600)."h".
515 sprintf("%02d",(abs($seconds)%3600)/60)."m";
516 my $cust_pkg = $_->cust_pkg;
519 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
520 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
521 push @support_services, { svcnum => $_->svcnum,
522 time => $time_remaining,
527 $return{support_services} = \@support_services;
530 if ( $conf->config('prepayment_discounts-credit_type') ) {
532 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
535 } elsif ( $session->{'svcnum'} ) { #no customer record
537 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
538 or die "unknown svcnum";
539 $return{name} = $svc_acct->email;
543 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
547 return { 'error' => '',
548 'custnum' => $custnum,
554 sub customer_info_short {
557 my($context, $session, $custnum) = _custoragent_session_custnum($p);
558 return { 'error' => $session } if $context eq 'error';
562 my $conf = new FS::Conf;
564 if ( $custnum ) { #customer record
566 my $search = { 'custnum' => $custnum };
567 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
568 my $cust_main = qsearchs('cust_main', $search )
569 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
571 $return{display_custnum} = $cust_main->display_custnum;
573 if ( $session->{'pkgnum'} ) {
574 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
575 #next_bill_date from cust_pkg?
577 $return{balance} = $cust_main->balance;
578 $return{next_bill_date} = $cust_main->next_bill_date;
579 $return{next_bill_date_pretty} =
580 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
584 $return{countrydefault} = scalar($conf->config('countrydefault'));
586 $return{small_custview} =
587 small_custview( $cust_main,
588 $return{countrydefault},
592 $return{first} = $cust_main->first;
593 $return{'last'} = $cust_main->get('last');
594 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
596 $return{payby} = $cust_main->payby;
598 #none of these are terribly expensive if we want 'em...
599 for (@cust_main_editable_fields) {
600 $return{$_} = $cust_main->get($_);
602 #maybe a little more expensive, but it should be cached by now
603 for (@location_editable_fields) {
604 $return{$_} = $cust_main->bill_location->get($_)
605 if $cust_main->bill_locationnum;
606 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
607 if $cust_main->ship_locationnum;
610 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
611 $return{payinfo} = $cust_main->paymask;
612 @return{'month', 'year'} = $cust_main->paydate_monthyear;
615 my @invoicing_list = $cust_main->invoicing_list;
616 $return{'invoicing_list'} =
617 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
618 $return{'postal_invoicing'} =
619 0 < ( grep { $_ eq 'POST' } @invoicing_list );
621 if ( $session->{'svcnum'} ) {
622 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
623 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
624 $return{'svcnum'} = $session->{'svcnum'};
627 } elsif ( $session->{'svcnum'} ) { #no customer record
629 #uuh, not supproted yet... die?
630 return { 'error' => 'customer_info_short not yet supported as agent' };
634 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
638 return { 'error' => '',
639 'custnum' => $custnum,
644 sub billing_history {
647 my($context, $session, $custnum) = _custoragent_session_custnum($p);
648 return { 'error' => $session } if $context eq 'error';
650 return { 'error' => 'No customer' } unless $custnum;
652 my $search = { 'custnum' => $custnum };
653 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
654 my $cust_main = qsearchs('cust_main', $search )
655 or return { 'error' => "unknown custnum $custnum" };
659 if ( $session->{'pkgnum'} ) {
660 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
661 #next_bill_date from cust_pkg?
662 return { 'error' => 'No history for package' };
665 $return{balance} = $cust_main->balance;
666 $return{next_bill_date} = $cust_main->next_bill_date;
667 $return{next_bill_date_pretty} =
668 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
673 my $conf = new FS::Conf;
675 if ( $conf->exists('selfservice-billing_history-line_items') ) {
677 foreach my $cust_bill ( $cust_main->cust_bill ) {
680 'type' => 'Line item',
681 'description' => $_->desc( $cust_main->locale ).
682 ( $_->sdate && $_->edate
683 ? ' '. time2str('%d-%b-%Y', $_->sdate).
684 ' To '. time2str('%d-%b-%Y', $_->edate)
687 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
688 'date' => $cust_bill->_date,
689 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
691 foreach $cust_bill->cust_bill_pkg;
699 'description' => 'Invoice #'. $_->display_invnum,
700 'amount' => sprintf('%.2f', $_->charged ),
702 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
704 foreach $cust_main->cust_bill;
710 'description' => 'Payment', #XXX type
711 'amount' => sprintf('%.2f', 0 - $_->paid ),
713 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
715 foreach $cust_main->cust_pay;
719 'description' => 'Credit', #more info?
720 'amount' => sprintf('%.2f', 0 -$_->amount ),
722 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
724 foreach $cust_main->cust_credit;
728 'description' => 'Refund', #more info? type, like payment?
729 'amount' => $_->refund,
731 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
733 foreach $cust_main->cust_refund;
735 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
737 $return{'history'} = \@history;
745 my $session = _cache->get($p->{'session_id'})
746 or return { 'error' => "Can't resume session" }; #better error message
748 my $custnum = $session->{'custnum'}
749 or return { 'error' => "no customer record" };
751 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
752 or return { 'error' => "unknown custnum $custnum" };
754 my $new = new FS::cust_main { $cust_main->hash };
756 $new->set( $_ => $p->{$_} )
757 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
759 if ( exists($p->{address1}) ) {
760 my $bill_location = FS::cust_location->new({
761 map { $_ => $p->{$_} } @location_editable_fields
763 # if this is unchanged from before, cust_main::replace will ignore it
764 $new->set('bill_location' => $bill_location);
767 if ( exists($p->{ship_address1}) ) {
768 my $ship_location = FS::cust_location->new({
769 map { $_ => $p->{"ship_$_"} } @location_editable_fields
771 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
772 # Selfservice unfortunately tries to indicate "same as billing
773 # address" by sending all fields empty. Did this ever work?
774 $ship_location = $cust_main->bill_location;
776 $new->set('ship_location' => $ship_location);
778 # but if it hasn't been passed in at all, leave ship_location alone--
779 # DON'T change it to match bill_location.
782 if (exists($p->{'payby'})) {
783 $p->{'payby'} =~ /^([A-Z]{4})$/
784 or return { 'error' => "illegal_payby " . $p->{'payby'} };
788 my $conf = new FS::Conf;
790 if ( $payby =~ /^(CARD|DCRD)$/ ) {
792 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
794 if ( $new->payinfo eq $cust_main->paymask ) {
795 $new->payinfo($cust_main->payinfo);
797 $new->payinfo($p->{'payinfo'});
800 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
802 if ( $conf->exists('selfservice-onfile_require_cvv') ){
803 return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
806 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
809 $p->{'payinfo1'} =~ /^([\dx]+)$/
810 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
812 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
813 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
815 $payinfo = $payinfo1. '@'. $payinfo2;
817 $new->payinfo( ($payinfo eq $cust_main->paymask)
818 ? $cust_main->payinfo
822 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
824 } elsif ( $payby =~ /^(BILL)$/ ) {
826 } elsif ( $payby ) { #notyet ready
827 return { 'error' => "unknown payby $payby" };
831 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
832 #false laziness with httemplate/edit/process/cust_main.cgi
833 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
834 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
836 @invoicing_list = $cust_main->invoicing_list;
839 my $error = $new->replace($cust_main, \@invoicing_list);
840 return { 'error' => $error } if $error;
843 return { 'error' => '' };
848 my $session = _cache->get($p->{'session_id'})
849 or return { 'error' => "Can't resume session" }; #better error message
855 my $conf = new FS::Conf;
856 use vars qw($payment_info); #cache for performance
857 unless ( $payment_info ) {
859 my %states = map { $_->state => 1 }
860 qsearch('cust_main_county', {
861 'country' => $conf->config('countrydefault') || 'US'
864 my %cust_paybys = map { $_ => 1 }
865 map { FS::payby->payby2payment($_) }
866 $conf->config('signup_server-payby');
868 my @cust_paybys = keys %cust_paybys;
872 #list all counties/states/countries
873 'cust_main_county' =>
874 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
876 #shortcut for one-country folks
878 [ sort { $a cmp $b } keys %states ],
880 'card_types' => card_types(),
882 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
883 'require_cvv' => $conf->exists('selfservice-require_cvv'),
884 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
886 'paytypes' => [ @FS::cust_main::paytypes ],
888 'paybys' => [ $conf->config('signup_server-payby') ],
889 'cust_paybys' => \@cust_paybys,
891 'stateid_label' => FS::Msgcat::_gettext('stateid'),
892 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
894 'show_ss' => $conf->exists('show_ss'),
895 'show_stateid' => $conf->exists('show_stateid'),
896 'show_paystate' => $conf->exists('show_bankstate'),
898 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
900 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
909 my %return = %$payment_info;
911 my $custnum = $session->{'custnum'};
913 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
914 or return { 'error' => "unknown custnum $custnum" };
916 $return{'hide_payment_fields'} = [
918 my $pg = payment_gateway($cust_main, $_);
919 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
920 } @{ $return{cust_paybys} }
923 $return{balance} = $cust_main->balance; #XXX pkg-balances?
925 $return{payname} = $cust_main->payname
926 || ( $cust_main->first. ' '. $cust_main->get('last') );
928 $return{$_} = $cust_main->bill_location->get($_)
929 for qw(address1 address2 city state zip);
931 $return{payby} = $cust_main->payby;
932 $return{stateid_state} = $cust_main->stateid_state;
934 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
935 $return{card_type} = cardtype($cust_main->payinfo);
936 $return{payinfo} = $cust_main->paymask;
938 @return{'month', 'year'} = $cust_main->paydate_monthyear;
942 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
943 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
944 $return{payinfo1} = $payinfo1;
945 $return{payinfo2} = $payinfo2;
946 $return{paytype} = $cust_main->paytype;
947 $return{paystate} = $cust_main->paystate;
948 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
951 if ( $conf->config('prepayment_discounts-credit_type') ) {
953 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
956 #doubleclick protection
958 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
959 $return{paybatch} = $return{payunique}; #back compat
961 return { 'error' => '',
967 #some false laziness with httemplate/process/payment.cgi - look there for
968 #ACH and CVV support stuff
970 sub validate_payment {
973 my $session = _cache->get($p->{'session_id'})
974 or return { 'error' => "Can't resume session" }; #better error message
976 my $custnum = $session->{'custnum'};
978 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
979 or return { 'error' => "unknown custnum $custnum" };
981 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
982 or return { 'error' => gettext('illegal_amount') };
984 return { error => 'Amount must be greater than 0' } unless $amount > 0;
986 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
987 #changing the hidden form values
988 my $conf = new FS::Conf;
989 my $fee_display = $conf->config('selfservice_process-display') || 'add';
990 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
991 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
992 if ( $fee_display eq 'add'
994 and ! $fee_skip_first || scalar($cust_main->cust_pay)
997 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
998 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
1001 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
1002 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
1003 my $discount_term = $1;
1005 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
1006 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
1009 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
1010 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
1013 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
1014 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
1017 $payunique = $paybatch if ! length($payunique) && length($paybatch);
1019 $p->{'payby'} ||= 'CARD';
1020 $p->{'payby'} =~ /^([A-Z]{4})$/
1021 or return { 'error' => "illegal_payby " . $p->{'payby'} };
1024 #false laziness w/process/payment.cgi
1027 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1029 $p->{'payinfo1'} =~ /^([\dx]+)$/
1030 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1032 $p->{'payinfo2'} =~ /^([\dx]+)$/
1033 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1035 $payinfo = $payinfo1. '@'. $payinfo2;
1037 $payinfo = $cust_main->payinfo
1038 if $cust_main->paymask eq $payinfo;
1040 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1042 $payinfo = $p->{'payinfo'};
1046 #more intelligent matching will be needed here if you change
1047 #card_masking_method and don't remove existing paymasks
1048 if ( $cust_main->paymask eq $payinfo ) {
1049 $payinfo = $cust_main->payinfo;
1053 $payinfo =~ s/\D//g;
1054 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1055 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1059 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1060 return { 'error' => gettext('unknown_card_type') }
1061 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1063 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1064 if ( cardtype($payinfo) eq 'American Express card' ) {
1065 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1066 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1069 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1070 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1073 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1074 return { 'error' => 'CVV2 is required' };
1075 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1076 return { 'error' => 'CVV2 is required' };
1080 die "unknown payby $payby";
1083 my %payby2fields = (
1084 'CARD' => [ qw( paystart_month paystart_year payissue payip
1085 address1 address2 city state zip country ) ],
1086 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1090 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1093 'cust_main' => $cust_main, #XXX or just custnum??
1094 'amount' => sprintf('%.2f', $amount),
1096 'payinfo' => $payinfo,
1097 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1098 'card_type' => $card_type,
1099 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1100 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1101 'month' => $p->{'month'},
1102 'year' => $p->{'year'},
1103 'payname' => $payname,
1104 'payunique' => $payunique,
1105 'paybatch' => $paybatch,
1106 'paycvv' => $paycvv,
1107 'payname' => $payname,
1108 'discount_term' => $discount_term,
1109 'pkgnum' => $session->{'pkgnum'},
1110 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1120 my $validate = validate_payment($p);
1121 return $validate if $validate->{'error'};
1123 my $conf = new FS::Conf;
1124 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1125 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1127 +{ map { $_=>$validate->{$_} }
1128 qw( card_type paymask payname paydate_pretty month year amount
1129 address1 address2 city state zip country
1135 sub process_stored_payment {
1138 my $session_id = $p->{'session_id'};
1140 my $payment_info = _cache->get( "payment_$session_id" )
1141 or return { 'error' => "Can't resume session" }; #better error message
1143 do_process_payment($payment_info);
1147 sub process_payment {
1150 my $payment_info = validate_payment($p);
1151 return $payment_info if $payment_info->{'error'};
1153 do_process_payment($payment_info);
1157 sub do_process_payment {
1158 my $validate = shift;
1160 my $cust_main = $validate->{'cust_main'};
1162 my $amount = delete $validate->{'amount'};
1165 my $payby = delete $validate->{'payby'};
1167 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1171 'paynum_ref' => \$paynum,
1174 return { 'error' => $error } if $error;
1176 #no error, so order the fee package if applicable...
1177 my $conf = new FS::Conf;
1178 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1179 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1181 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1183 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1185 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1186 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1189 #and generate an invoice for it now too
1190 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1191 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1196 $cust_main->apply_payments;
1198 if ( $validate->{'save'} ) {
1199 my $new = new FS::cust_main { $cust_main->hash };
1200 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1201 $new->set( $_ => $validate->{$_} )
1202 foreach qw( payname paystart_month paystart_year payissue payip );
1203 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1205 my $bill_location = FS::cust_location->new({
1206 map { $_ => $validate->{$_} }
1207 qw(address1 address2 city state country zip)
1209 $new->set('bill_location' => $bill_location);
1210 # but don't allow the service address to change this way.
1212 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1213 $new->set( $_ => $validate->{$_} )
1214 foreach qw( payname payip paytype paystate
1215 stateid stateid_state );
1216 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1218 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1219 $new->set( 'paydate' => $validate->{'paydate'} );
1220 my $error = $new->replace($cust_main);
1222 #no, this causes customers to process their payments again
1223 #return { 'error' => $error };
1224 #XXX just warn verosely for now so i can figure out how these happen in
1225 # the first place, eventually should redirect them to the "change
1226 #address" page but indicate the payment did process??
1227 delete($validate->{'payinfo'}); #don't want to log this!
1228 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1229 "NEW: ". Dumper($new)."\n".
1230 "OLD: ". Dumper($cust_main)."\n".
1231 "PACKET: ". Dumper($validate)."\n";
1239 my $receipt_html = '';
1241 # currently supported for realtime CC only; send receipt data to SS
1242 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1245 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1248 <TD ALIGN="right">Payment#</TD>
1249 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1253 <TD ALIGN="right">Date</TD>
1255 <TD BGCOLOR="#FFFFFF"><B>! .
1256 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1262 <TD ALIGN="right">Amount</TD>
1263 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1268 <TD ALIGN="right">Payment method</TD>
1269 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1282 'amount' => sprintf('%.2f', $cust_pay->paid),
1283 'date' => $cust_pay->_date,
1284 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1285 'time_pretty' => time2str('%T', $cust_pay->_date),
1286 'auth_num' => $cust_pay->auth,
1287 'order_num' => $cust_pay->order_number,
1288 'receipt_html' => $receipt_html,
1295 'receipt_html' => '',
1302 sub realtime_collect {
1305 my $session = _cache->get($p->{'session_id'})
1306 or return { 'error' => "Can't resume session" }; #better error message
1308 my $custnum = $session->{'custnum'};
1310 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1311 or return { 'error' => "unknown custnum $custnum" };
1314 if ( $p->{'amount'} ) {
1315 $amount = $p->{'amount'};
1317 elsif ( $session->{'pkgnum'} ) {
1318 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1321 $amount = $cust_main->balance;
1324 my $error = $cust_main->realtime_collect(
1325 'method' => $p->{'method'},
1326 'amount' => $amount,
1327 'pkgnum' => $session->{'pkgnum'},
1328 'session_id' => $p->{'session_id'},
1332 return { 'error' => $error } unless ref( $error );
1334 return { 'error' => '', amount => $amount, %$error };
1337 sub start_thirdparty {
1339 my $session = _cache->get($p->{'session_id'})
1340 or return { 'error' => "Can't resume session" }; #better error message
1341 my $custnum = $session->{'custnum'};
1342 my $cust_main = FS::cust_main->by_key($custnum);
1344 my $amount = $p->{'amount'}
1345 or return { error => 'no amount' };
1347 my $result = $cust_main->create_payment(
1348 'method' => $p->{'method'},
1349 'amount' => $p->{'amount'},
1350 'pkgnum' => $session->{'pkgnum'},
1351 'session_id' => $p->{'session_id'},
1354 if ( ref($result) ) { # hashref or error
1357 return { error => $result };
1361 sub finish_thirdparty {
1363 my $session_id = delete $p->{'session_id'};
1364 my $session = _cache->get($session_id)
1365 or return { 'error' => "Can't resume session" };
1366 my $custnum = $session->{'custnum'};
1367 my $cust_main = FS::cust_main->by_key($custnum);
1369 if ( $p->{_cancel} ) {
1370 # customer backed out of making a payment
1371 return $cust_main->cancel_payment( $session_id );
1373 my $result = $cust_main->execute_payment( $session_id, %$p );
1374 if ( ref($result) ) {
1377 return { error => $result };
1381 sub process_payment_order_pkg {
1384 my $hr = process_payment($p);
1385 return $hr if $hr->{'error'};
1390 sub process_payment_order_renew {
1393 my $hr = process_payment($p);
1394 return $hr if $hr->{'error'};
1399 sub process_prepay {
1403 my $session = _cache->get($p->{'session_id'})
1404 or return { 'error' => "Can't resume session" }; #better error message
1408 my $custnum = $session->{'custnum'};
1410 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1411 or return { 'error' => "unknown custnum $custnum" };
1413 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1414 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1422 return { 'error' => $error } if $error;
1424 return { 'error' => '',
1425 'amount' => $amount,
1426 'seconds' => $seconds,
1427 'duration' => duration_exact($seconds),
1428 'upbytes' => $upbytes,
1429 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1430 'downbytes' => $downbytes,
1431 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1432 'totalbytes'=> $totalbytes,
1433 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1440 my $session = _cache->get($p->{'session_id'})
1441 or return { 'error' => "Can't resume session" }; #better error message
1443 my $custnum = $session->{'custnum'};
1445 my $invnum = $p->{'invnum'};
1447 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1448 'custnum' => $custnum } )
1449 or return { 'error' => "Can't find invnum" };
1453 return { 'error' => '',
1454 'invnum' => $invnum,
1455 'invoice_text' => join('', $cust_bill->print_text ),
1456 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1463 my $session = _cache->get($p->{'session_id'})
1464 or return { 'error' => "Can't resume session" }; #better error message
1466 my $custnum = $session->{'custnum'};
1468 my $invnum = $p->{'invnum'};
1470 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1471 'custnum' => $custnum } )
1472 or return { 'error' => "Can't find invnum" };
1476 return { 'error' => '',
1477 'invnum' => $invnum,
1478 'invoice_pdf' => $cust_bill->print_pdf({
1479 'unsquelch_cdr' => 1,
1480 'locale' => $p->{'locale'},
1486 sub legacy_invoice {
1488 my $session = _cache->get($p->{'session_id'})
1489 or return { 'error' => "Can't resume session" }; #better error message
1491 my $custnum = $session->{'custnum'};
1493 my $legacyinvnum = $p->{'legacyinvnum'};
1496 'legacyinvnum' => $legacyinvnum,
1497 'custnum' => $custnum,
1500 my $legacy_cust_bill =
1501 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1502 || qsearchs('legacy_cust_bill', \%hash )
1503 or return { 'error' => "Can't find legacyinvnum" };
1507 return { 'error' => '',
1508 'legacyinvnum' => $legacyinvnum,
1509 'legacyid' => $legacy_cust_bill->legacyid,
1510 'invoice_html' => $legacy_cust_bill->content_html,
1515 sub legacy_invoice_pdf {
1517 my $session = _cache->get($p->{'session_id'})
1518 or return { 'error' => "Can't resume session" }; #better error message
1520 my $custnum = $session->{'custnum'};
1522 my $legacyinvnum = $p->{'legacyinvnum'};
1524 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1525 'legacyinvnum' => $legacyinvnum,
1526 'custnum' => $custnum,
1527 }) or return { 'error' => "Can't find legacyinvnum" };
1531 return { 'error' => '',
1532 'legacyinvnum' => $legacyinvnum,
1533 'legacyid' => $legacy_cust_bill->legacyid,
1534 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1542 #sessioning for this? how do we get the session id to the backend invoice
1543 # template so it can add it to the link, blah
1546 if ( $p->{'invnum'} ) {
1547 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1548 or return { 'error' => 'unknown invnum' };
1549 $agentnum = $cust_bill->cust_main->agentnum;
1552 my $templatename = $p->{'template'} || $p->{'templatename'};
1554 #false laziness-ish w/view/cust_bill-logo.cgi
1556 my $conf = new FS::Conf;
1557 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1558 $templatename = "_$1";
1563 my $filename = "logo$templatename.png";
1565 return { 'error' => '',
1566 'logo' => $conf->config_binary($filename, $agentnum),
1567 'content_type' => 'image/png', #should allow gif, jpg too
1574 my $session = _cache->get($p->{'session_id'})
1575 or return { 'error' => "Can't resume session" }; #better error message
1577 my $custnum = $session->{'custnum'};
1579 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1580 or return { 'error' => "unknown custnum $custnum" };
1582 my $conf = new FS::Conf;
1584 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1586 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1590 return { 'error' => '',
1591 'balance' => $cust_main->balance,
1594 my $owed = $_->owed;
1596 +{ 'invnum' => $_->invnum,
1597 '_date' => $_->_date,
1598 'date' => time2str("%b %o, %Y", $_->_date),
1599 'date_short' => time2str("%m-%d-%Y", $_->_date),
1600 'previous' => sprintf('%.2f', ($_->previous)[0]),
1601 'charged' => sprintf('%.2f', $_->charged),
1602 'owed' => sprintf('%.2f', $owed),
1603 'balance' => sprintf('%.2f', $balance),
1608 'legacy_invoices' => [
1610 +{ 'legacyinvnum' => $_->legacyinvnum,
1611 'legacyid' => $_->legacyid,
1612 '_date' => $_->_date,
1613 'date' => time2str("%b %o, %Y", $_->_date),
1614 'date_short' => time2str("%m-%d-%Y", $_->_date),
1615 'charged' => sprintf('%.2f', $_->charged),
1616 'has_content' => ( length($_->content_pdf)
1617 || length($_->content_html) ),
1627 my $session = _cache->get($p->{'session_id'})
1628 or return { 'error' => "Can't resume session" }; #better error message
1630 my $custnum = $session->{'custnum'};
1632 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1633 or return { 'error' => "unknown custnum $custnum" };
1635 my @errors = $cust_main->cancel( 'quiet'=>1 );
1637 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1639 return { 'error' => $error };
1646 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1647 return { 'error' => $session } if $context eq 'error';
1649 my $search = { 'custnum' => $custnum };
1650 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1651 my $cust_main = qsearchs('cust_main', $search )
1652 or return { 'error' => "unknown custnum $custnum" };
1654 my $conf = new FS::Conf;
1655 my $immutable = $conf->exists('selfservice_immutable-package');
1657 # the duplication below is necessary:
1658 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1659 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1660 # non-backwards-compatible change breaking the software of anyone using the API
1661 # instead of the stock selfservice
1662 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1663 if( $conf->exists('selfservice_server-view-wholesale') ) {
1664 return { 'svcnum' => $session->{'svcnum'},
1665 'custnum' => $custnum,
1666 'cust_pkg' => [ map {
1668 immutable => $immutable,
1669 part_pkg => [ map $_->hashref, $_->part_pkg ],
1671 [ map $_->hashref, $_->available_part_svc ],
1673 [ map { my $ref = { $_->hash,
1674 label => [ $_->label ],
1676 $ref->{_password} = $_->svc_x->_password
1677 if $context eq 'agent'
1678 && $conf->exists('agent-showpasswords')
1679 && $_->part_svc->svcdb eq 'svc_acct';
1684 } $cust_main->cust_pkg
1687 small_custview( $cust_main, $conf->config('countrydefault') ),
1688 'wholesale_view' => 1,
1689 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1690 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1691 'lnp' => $conf->exists('svc_phone-lnp'),
1695 { 'svcnum' => $session->{'svcnum'},
1696 'custnum' => $custnum,
1697 'cust_pkg' => [ map {
1698 my $primary_cust_svc = $_->primary_cust_svc;
1701 immutable => $immutable,
1702 pkg_label => $_->pkg_locale,
1703 status => $_->status,
1704 statuscolor => $_->statuscolor,
1706 [ map { $_->hashref }
1707 grep { $_->selfservice_access ne 'hidden' }
1708 $_->available_part_svc
1711 [ map { my $ref = { $_->hash,
1712 label => [ $_->label ],
1714 $ref->{_password} = $_->svc_x->_password
1715 if $context eq 'agent'
1716 && $conf->exists('agent-showpasswords')
1717 && $_->part_svc->svcdb eq 'svc_acct';
1718 $ref->{svchash} = { $_->svc_x->hash } if
1719 $_->part_svc->svcdb eq 'svc_phone';
1720 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1721 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1724 grep { $_->part_svc->selfservice_access ne 'hidden' }
1729 ? { $primary_cust_svc->hash,
1730 label => [ $primary_cust_svc->label ],
1731 finger => $primary_cust_svc->svc_x->finger, #uuh
1732 $primary_cust_svc->part_svc->hash,
1736 } $cust_main->ncancelled_pkgs
1739 small_custview( $cust_main, $conf->config('countrydefault') ),
1740 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1748 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1749 return { 'error' => $session } if $context eq 'error';
1751 my $conf = new FS::Conf;
1753 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1754 my $search = { 'custnum' => $custnum };
1755 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1756 my $cust_main = qsearchs('cust_main', $search )
1757 or return { 'error' => "unknown custnum $custnum" };
1759 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1760 if ( ! $pkgnum && $p->{'svcnum'} ) {
1761 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1762 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1766 my @cust_pkg_usage = ();
1767 foreach my $cust_pkg ( $p->{'ncancelled'}
1768 ? $cust_main->ncancelled_pkgs
1769 : $cust_main->unsuspended_pkgs ) {
1770 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1771 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1772 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1775 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1778 foreach (@cust_pkg_usage) {
1779 my $part = $_->part_pkg_usage;
1780 my $tag = $part->description . ($part->shared ? 1 : 0);
1781 my $row = $usage_pools{$tag}
1782 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1783 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1784 $row->[2] += $part->minutes; # minutes total
1786 } # otherwise just leave them empty
1788 if ( $p->{'svcdb'} ) {
1789 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1791 : ref($p->{'svcdb'}) eq 'ARRAY'
1792 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1793 : { $p->{'svcdb'} => 1 };
1794 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1797 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1800 my @svcs; # stuff to return to the client
1801 foreach my $cust_svc (@cust_svc) {
1802 my $svc_x = $cust_svc->svc_x;
1803 my($label, $value) = $cust_svc->label;
1804 my $part_svc = $cust_svc->part_svc;
1805 my $svcdb = $part_svc->svcdb;
1806 my $cust_pkg = $cust_svc->cust_pkg;
1807 my $part_pkg = $cust_pkg->part_pkg;
1810 'svcnum' => $cust_svc->svcnum,
1811 'display_svcnum' => $cust_svc->display_svcnum,
1815 'pkg_label' => $cust_pkg->pkg_locale,
1816 'pkg_status' => $cust_pkg->status,
1817 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1820 # would it make sense to put this in a svc_* method?
1822 if ( $svcdb eq 'svc_acct' ) {
1823 foreach (qw(username email finger seconds)) {
1824 $hash{$_} = $svc_x->$_;
1830 'upbytes' => display_bytecount($svc_x->upbytes),
1831 'downbytes' => display_bytecount($svc_x->downbytes),
1832 'totalbytes' => display_bytecount($svc_x->totalbytes),
1834 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1835 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1836 'recharge_upbytes' =>
1837 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1838 'recharge_downbytes' =>
1839 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1840 'recharge_totalbytes' =>
1841 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1846 } elsif ( $svcdb eq 'svc_dsl' ) {
1848 $hash{'phonenum'} = $svc_x->phonenum;
1849 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1850 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1851 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1854 $hash{'name'} = $cust_main->name;
1856 # no usage to hide here
1858 } elsif ( $svcdb eq 'svc_phone' ) {
1860 # could potentially show lots of things...
1861 $hash{'outbound'} = 1;
1862 $hash{'inbound'} = 0;
1863 if ( $part_pkg->plan eq 'voip_inbound' ) {
1864 $hash{'outbound'} = 0;
1865 $hash{'inbound'} = 1;
1866 } elsif ( $part_pkg->option('selfservice_inbound_format')
1867 or $conf->config('selfservice-default_inbound_cdr_format')
1869 $hash{'inbound'} = 1;
1871 foreach (qw(inbound outbound)) {
1872 # hmm...we can't filter by status here, because there might
1873 # not be cdr_terminations at all. have to go by date.
1874 # find all since the last bill date.
1875 # XXX cdr types? we are going to need them.
1877 my $sum_cdr = $svc_x->sum_cdrs(
1878 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1879 'begin' => ($cust_pkg->last_bill || 0),
1881 'disable_charged_party' => 1,
1883 $hash{$_} = $sum_cdr->hashref;
1886 } # not hiding usage
1890 } # foreach $cust_svc
1893 'svcnum' => $session->{'svcnum'},
1894 'custnum' => $custnum,
1895 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1896 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1899 map { $usage_pools{$_} }
1903 'hide_usage' => $hide_usage,
1908 sub _customer_svc_x {
1909 my($custnum, $svcnum, $table) = (shift, shift, shift);
1910 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1912 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1913 my $search = " AND custnum = $1";
1914 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1917 'table' => ($table || 'svc_acct'),
1918 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1919 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1920 #'LEFT JOIN cust_main USING ( custnum ) ',
1921 'hashref' => $hashref,
1922 'extra_sql' => $search, #important
1927 sub svc_status_html {
1930 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1931 return { 'error' => $session } if $context eq 'error';
1933 #XXX only svc_dsl for now
1934 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1935 or return { 'error' => "Service not found" };
1937 my $html = $svc_x->getstatus_html;
1939 return { 'html' => $html };
1943 sub svc_status_hash {
1946 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1947 return { 'error' => $session } if $context eq 'error';
1949 #XXX only svc_acct for now
1950 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1951 or return { 'error' => "Service not found" };
1953 my ( $html, $hashref ) = $svc_x->export_getstatus;
1958 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1959 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1960 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1961 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1962 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1965 my( $p, $method ) = @_;
1967 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1968 return { 'error' => $session } if $context eq 'error';
1970 #XXX only svc_acct for now
1971 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1972 or return { 'error' => "Service not found" };
1974 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1976 my $error = $svc_x->$method($p); #$p? returns error?
1977 return { 'error' => $error } if $error;
1979 return {}; #? { 'error' => '' }
1983 sub acct_forward_info {
1986 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1987 return { 'error' => $session } if $context eq 'error';
1989 my $svc_forward = _customer_svc_x( $custnum,
1990 { 'srcsvc' => $p->{'svcnum'} },
1993 or return { 'error' => '',
1997 return { 'error' => '',
1998 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2003 sub process_acct_forward {
2005 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2006 return { 'error' => $session } if $context eq 'error';
2008 my $old = _customer_svc_x( $custnum,
2009 { 'srcsvc' => $p->{'svcnum'} },
2013 if ( $p->{'dst'} eq '' ) {
2015 my $error = $old->delete;
2016 return { 'error' => $error };
2018 return { 'error' => '' };
2021 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2022 'dst' => $p->{'dst'},
2027 $new->svcnum($old->svcnum);
2028 my $cust_svc = $old->cust_svc;
2029 $new->svcpart($old->svcpart);
2030 $new->pkgnuym($old->pkgnum);
2031 $error = $new->replace($old);
2033 my $conf = new FS::Conf;
2034 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2036 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2037 or return { 'error' => 'No service' }; #how would we even get here?
2039 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2041 $error = $new->insert;
2044 return { 'error' => $error };
2048 sub list_dsl_devices {
2051 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2052 return { 'error' => $session } if $context eq 'error';
2054 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2055 or return { 'error' => "Service not found" };
2058 'devices' => [ map {
2059 +{ 'mac_addr' => $_->mac_addr };
2060 } $svc_dsl->dsl_device
2066 sub add_dsl_device {
2069 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2070 return { 'error' => $session } if $context eq 'error';
2072 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2073 or return { 'error' => "Service not found" };
2075 return { 'error' => 'No MAC address supplied' }
2076 unless length($p->{'mac_addr'});
2078 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2079 'mac_addr' => scalar($p->{'mac_addr'}),
2081 my $error = $dsl_device->insert;
2082 return { 'error' => $error };
2086 sub delete_dsl_device {
2089 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2090 return { 'error' => $session } if $context eq 'error';
2092 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2093 or return { 'error' => "Service not found" };
2095 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2096 'mac_addr' => scalar($p->{'mac_addr'}),
2099 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2101 my $error = $dsl_device->delete;
2102 return { 'error' => $error };
2108 _usage_details( \&_port_graph, $p,
2109 'svcdb' => 'svc_port',
2114 my($svc_port, $begin, $end) = @_;
2116 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2117 push @usage, { 'png' => $pngOrError };
2121 sub _list_svc_usage {
2122 my($svc_acct, $begin, $end) = @_;
2124 foreach my $part_export (
2125 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2126 qw( sqlradius sqlradius_withdomain )
2128 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2133 sub list_svc_usage {
2134 _usage_details(\&_list_svc_usage, @_);
2137 sub _list_support_usage {
2138 my($svc_acct, $begin, $end) = @_;
2140 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2141 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2143 push @usage, { 'seconds' => $_->seconds,
2144 'support' => $_->support,
2145 '_date' => $_->_date,
2146 'id' => $_->transaction_id,
2147 'creator' => $_->creator,
2148 'subject' => $_->subject,
2149 'status' => $_->status,
2150 'ticketid' => $_->ticketid,
2156 sub list_support_usage {
2157 _usage_details(\&_list_support_usage, @_);
2160 sub _list_cdr_usage {
2161 # XXX CDR type support...
2162 # XXX any way to do a paged search on this?
2163 # we have to return the results all at once...
2164 my($svc_phone, $begin, $end, %opt) = @_;
2165 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2166 $svc_phone->get_cdrs(
2169 'disable_charged_party' => 1,
2174 sub list_cdr_usage {
2176 _usage_details( \&_list_cdr_usage, $p,
2177 'svcdb' => 'svc_phone',
2181 sub _usage_details {
2182 my($callback, $p, %opt) = @_;
2183 my $conf = FS::Conf->new;
2185 if ( $conf->exists('selfservice_hide-usage') ) {
2186 return { 'error' => 'Viewing usage is not allowed.' };
2189 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2190 return { 'error' => $session } if $context eq 'error';
2192 my $search = { 'svcnum' => $p->{'svcnum'} };
2193 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2195 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2197 my $svc_x = qsearchs( $svcdb, $search );
2198 return { 'error' => 'No service selected in list_svc_usage' }
2201 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2202 my $freq = $cust_pkg->part_pkg->freq;
2205 if ( $svcdb eq 'svc_phone' ) {
2207 if ( $p->{inbound} ) {
2208 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2209 || $conf->config('selfservice-default_inbound_cdr_format')
2210 || 'source_default';
2211 $callback_opt{inbound} = 1;
2213 $format = $cust_pkg->part_pkg->option('selfservice_format')
2214 || $conf->config('selfservice-default_cdr_format')
2218 $callback_opt{format} = $format;
2219 $callback_opt{use_clid} = 1;
2220 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2223 my $start = $cust_pkg->setup;
2224 #my $end = $cust_pkg->bill; # or time?
2227 unless ( $p->{beginning} ) {
2228 $p->{beginning} = $cust_pkg->last_bill;
2229 $p->{ending} = $end;
2232 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2233 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2235 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2239 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2240 # ugly kludge, I know
2241 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2242 if (defined $delete_col) {
2243 delete($_->[$delete_col]) foreach ($header, @usage);
2247 #kinda false laziness with FS::cust_main::bill, but perhaps
2248 #we should really change this bit to DateTime and DateTime::Duration
2250 #change this bit to use Date::Manip? CAREFUL with timezones (see
2251 # mailing list archive)
2252 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2253 (localtime($p->{ending}) )[0,1,2,3,4,5];
2254 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2255 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2257 if ( $freq =~ /^\d+$/ ) {
2259 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2261 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2262 } elsif ( $freq =~ /^(\d+)w$/ ) {
2264 $nmday += $weeks * 7;
2265 $pmday -= $weeks * 7;
2266 } elsif ( $freq =~ /^(\d+)d$/ ) {
2270 } elsif ( $freq =~ /^(\d+)h$/ ) {
2275 return { 'error' => "unparsable frequency: ". $freq };
2278 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2279 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2283 'svcnum' => $p->{svcnum},
2284 'beginning' => $p->{beginning},
2285 'ending' => $p->{ending},
2286 'inbound' => $p->{inbound},
2287 'previous' => ($previous > $start) ? $previous : $start,
2288 'next' => ($next < $end) ? $next : $end,
2289 'header' => $header,
2297 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2298 return { 'error' => $session } if $context eq 'error';
2300 my $search = { 'custnum' => $custnum };
2301 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2302 my $cust_main = qsearchs('cust_main', $search )
2303 or return { 'error' => "unknown custnum $custnum" };
2305 my $status = $cust_main->status;
2307 my %order_pkg_options = ();
2308 if ( $p->{locationnum} > 0 ) {
2309 $order_pkg_options{locationnum} = delete($p->{locationnum});
2310 } elsif ( $p->{address1} ) {
2311 $order_pkg_options{'cust_location'} = new FS::cust_location {
2312 map { $_ => $p->{$_} }
2313 qw( address1 address2 city county state zip country )
2317 #false laziness w/ClientAPI/Signup.pm
2319 my $cust_pkg = new FS::cust_pkg ( {
2320 'custnum' => $custnum,
2321 'pkgpart' => $p->{'pkgpart'},
2322 'quantity' => $p->{'quantity'} || 1,
2324 my $error = $cust_pkg->check;
2325 return { 'error' => $error } if $error;
2328 unless ( $p->{'svcpart'} eq 'none' ) {
2332 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2334 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2335 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2336 $svcdb = $part_svc->svcdb;
2338 $svcdb = 'svc_acct';
2340 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2343 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2344 'svc_domain' => [ qw( domain ) ],
2345 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2346 'svc_external' => [ qw( id title ) ],
2347 'svc_pbx' => [ qw( id title ) ],
2350 my $svc_x = "FS::$svcdb"->new( {
2351 'svcpart' => $svcpart,
2352 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2355 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2358 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2359 my $acct_snarf = new FS::acct_snarf ( {
2360 'machine' => $p->{"snarf_machine$snarfnum"},
2361 'protocol' => $p->{"snarf_protocol$snarfnum"},
2362 'username' => $p->{"snarf_username$snarfnum"},
2363 '_password' => $p->{"snarf_password$snarfnum"},
2366 push @acct_snarf, $acct_snarf;
2368 $svc_x->child_objects( \@acct_snarf );
2371 my $y = $svc_x->setdefault; # arguably should be in new method
2372 return { 'error' => $y } if $y && !ref($y);
2374 $error = $svc_x->check;
2375 return { 'error' => $error } if $error;
2381 $error = $cust_main->order_pkg(
2382 'cust_pkg' => $cust_pkg,
2387 return { 'error' => $error } if $error;
2389 my $conf = new FS::Conf;
2390 if ( $conf->exists('signup_server-realtime') ) {
2392 my $bill_error = _do_bop_realtime( $cust_main, $status );
2395 $cust_pkg->cancel('quiet'=>1);
2398 $cust_pkg->reexport;
2402 $cust_pkg->reexport;
2405 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2407 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2414 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2415 return { 'error' => $session } if $context eq 'error';
2417 my $conf = new FS::Conf;
2418 my $immutable = $conf->exists('selfservice_immutable-package');
2419 return { 'error' => "Package modification disabled" } if $immutable;
2421 my $search = { 'custnum' => $custnum };
2422 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2423 my $cust_main = qsearchs('cust_main', $search )
2424 or return { 'error' => "unknown custnum $custnum" };
2426 my $status = $cust_main->status;
2427 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2428 or return { 'error' => "unknown package $p->{pkgnum}" };
2430 #if someone does need self-service package change of suspended packages,
2431 # figure out how to be more discriminating
2432 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2433 if $cust_pkg->status eq 'suspended';
2435 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2436 'quantity' => $p->{'quantity'} || 1,
2439 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2440 unless ref($err_or_cust_pkg);
2442 if ( $conf->exists('signup_server-realtime') ) {
2444 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2447 $err_or_cust_pkg->suspend;
2450 $err_or_cust_pkg->reexport;
2454 $err_or_cust_pkg->reexport;
2457 return { error => '', pkgnum => $cust_pkg->pkgnum };
2461 sub order_recharge {
2464 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2465 return { 'error' => $session } if $context eq 'error';
2467 my $search = { 'custnum' => $custnum };
2468 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2469 my $cust_main = qsearchs('cust_main', $search )
2470 or return { 'error' => "unknown custnum $custnum" };
2472 my $status = $cust_main->status;
2473 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2474 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2476 my $svc_x = $cust_svc->svc_x;
2477 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2480 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2481 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2482 recharge_totalbytes );
2483 my $amount = $part_pkg->option('recharge_amount', 1);
2485 my ($l, $v, $d) = $cust_svc->label; # blah
2486 my $pkg = "Recharge $v";
2488 my $bill_error = $cust_main->charge($amount, $pkg,
2489 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2490 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2491 $part_pkg->taxclass); #meh
2493 my $conf = new FS::Conf;
2494 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2496 $bill_error = _do_bop_realtime( $cust_main, $status );
2501 my $error = $svc_x->recharge (\%vhash);
2502 return { 'error' => $error } if $error;
2506 my $error = $bill_error;
2507 $error ||= $svc_x->recharge (\%vhash);
2508 return { 'error' => $error } if $error;
2511 return { error => '', svc => $cust_svc->part_svc->svc };
2515 sub _do_bop_realtime {
2516 my ($cust_main, $status, %opt) = @_;
2518 my $old_balance = $cust_main->balance;
2520 my $bill_error = $cust_main->bill
2521 || $cust_main->apply_payments_and_credits;
2523 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2524 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2526 if ( $cust_main->balance > $old_balance
2527 && $cust_main->balance > 0
2528 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2529 || $status eq 'suspended'
2533 unless ( $opt{'no_credit'} ) {
2534 #this makes sense. credit is "un-doing" the invoice
2535 my $conf = new FS::Conf;
2536 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2537 'self-service decline',
2538 reason_type=>$conf->config('signup_credit_type'),
2540 $cust_main->apply_credits( 'order' => 'newest' );
2543 return { 'error' => '_decline', 'bill_error' => $bill_error };
2552 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2553 return { 'error' => $session } if $context eq 'error';
2555 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2556 or return { 'error' => "unknown custnum $custnum" };
2558 my @cust_pkg = sort { $a->bill <=> $b->bill }
2559 grep { $_->part_pkg->freq ne '0' }
2560 $cust_main->ncancelled_pkgs;
2562 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2564 my $total = $cust_main->balance;
2567 my $bill = $_->bill;
2568 $total += $_->part_pkg->base_recur($_, \$bill);
2569 my $renew_date = $_->part_pkg->add_freq($_->bill);
2571 'pkgnum' => $_->pkgnum,
2572 'amount' => sprintf('%.2f', $total),
2573 'bill_date' => $_->bill,
2574 'bill_date_pretty' => time2str('%x', $_->bill),
2575 'renew_date' => $renew_date,
2576 'renew_date_pretty' => time2str('%x', $renew_date),
2577 'expire_date' => $_->expire,
2578 'expire_date_pretty' => time2str('%x', $_->expire),
2583 return { 'dates' => \@array };
2587 sub payment_info_renew_info {
2589 my $renew_info = renew_info($p);
2590 my $payment_info = payment_info($p);
2591 return { %$renew_info,
2599 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2600 return { 'error' => $session } if $context eq 'error';
2602 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2603 or return { 'error' => "unknown custnum $custnum" };
2605 my $date = $p->{'date'};
2609 #freeside-daily -n -d $date fs_daily $custnum
2610 $cust_main->bill_and_collect( 'time' => $date,
2611 'invoice_time' => $now,
2612 'actual_time' => $now,
2613 'check_freq' => '1d',
2616 return { 'error' => '' };
2622 my $session = _cache->get($p->{'session_id'})
2623 or return { 'error' => "Can't resume session" }; #better error message
2625 my $custnum = $session->{'custnum'};
2627 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2628 or return { 'error' => "unknown custnum $custnum" };
2630 my $conf = new FS::Conf;
2632 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2633 or return { 'error' => 'Permission denied' };
2635 my $pkgnum = $p->{'pkgnum'};
2637 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2638 'pkgnum' => $pkgnum, } )
2639 or return { 'error' => "unknown pkgnum $pkgnum" };
2641 my $error = $cust_pkg->suspend(reason => $reasonnum);
2642 return { 'error' => $error };
2648 my $session = _cache->get($p->{'session_id'})
2649 or return { 'error' => "Can't resume session" }; #better error message
2651 my $custnum = $session->{'custnum'};
2653 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2654 or return { 'error' => "unknown custnum $custnum" };
2656 my $pkgnum = $p->{'pkgnum'};
2658 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2659 'pkgnum' => $pkgnum, } )
2660 or return { 'error' => "unknown pkgnum $pkgnum" };
2662 my $error = $cust_pkg->cancel('quiet' => 1);
2663 return { 'error' => $error };
2667 sub provision_phone {
2670 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2672 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2673 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2674 return { 'error' => $session } if $context eq 'error';
2676 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2677 return { 'error' => 'service not found' } unless $svc_phone;
2678 return { 'error' => 'invalid svcnum' }
2679 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2681 $svc_phone->email($p->{'email'})
2682 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2683 $svc_phone->forwarddst($p->{'forwarddst'})
2684 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2685 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2686 return { 'error' => $svc_phone->replace };
2690 unless($p->{'lnp'}) {
2691 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2692 $p->{'lnp_status'} = "portingin";
2693 return _provision( 'FS::svc_phone',
2694 [qw(lnp_desired_due_date lnp_other_provider
2695 lnp_other_provider_account phonenum countrycode lnp_status)],
2696 [qw(phonenum countrycode)],
2703 unless (scalar(@bulkdid)) {
2704 return _provision( 'FS::svc_phone',
2705 [qw(phonenum countrycode)],
2706 [qw(phonenum countrycode)],
2712 # bulk DID order case
2714 foreach my $did ( @bulkdid ) {
2715 $did =~ s/[^0-9]//g;
2716 $error = _provision( 'FS::svc_phone',
2717 [qw(phonenum countrycode)],
2718 [qw(phonenum countrycode)],
2720 'pkgnum' => $p->{'pkgnum'},
2721 'svcpart' => $p->{'svcpart'},
2723 'countrycode' => $p->{'countrycode'},
2724 'session_id' => $p->{'session_id'},
2727 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2729 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2732 sub provision_acct {
2734 warn "provision_acct called\n"
2737 return { 'error' => gettext('passwords_dont_match') }
2738 if $p->{'_password'} ne $p->{'_password2'};
2739 return { 'error' => gettext('empty_password') }
2740 unless length($p->{'_password'});
2742 if ($p->{'domsvc'}) {
2743 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2744 qw ( svcpart pkgnum ) );
2745 return { 'error' => gettext('invalid_domain') }
2746 unless ($domains{$p->{'domsvc'}});
2749 warn "provision_acct calling _provision\n"
2751 _provision( 'FS::svc_acct',
2752 [qw(username _password domsvc)],
2753 [qw(username _password domsvc)],
2759 sub provision_external {
2761 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2762 _provision( 'FS::svc_external',
2771 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2772 warn "_provision called for $class\n"
2775 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2776 return { 'error' => $session } if $context eq 'error';
2778 my $search = { 'custnum' => $custnum };
2779 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2780 my $cust_main = qsearchs('cust_main', $search )
2781 or return { 'error' => "unknown custnum $custnum" };
2783 my $pkgnum = $p->{'pkgnum'};
2785 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2787 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2788 'pkgnum' => $pkgnum,
2790 or return { 'error' => "unknown pkgnum $pkgnum" };
2792 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2794 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2795 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2797 warn "creating $class record\n"
2799 my $svc_x = $class->new( {
2800 'pkgnum' => $p->{'pkgnum'},
2801 'svcpart' => $p->{'svcpart'},
2802 map { $_ => $p->{$_} } @$fields
2804 warn "inserting $class record\n"
2806 my $error = $svc_x->insert;
2809 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2811 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2814 my $return = { 'svc' => $part_svc->svc,
2816 map { $_ => $svc_x->get($_) } @$return_fields
2818 warn "_provision returning ". Dumper($return). "\n"
2827 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2828 return { 'error' => $session } if $context eq 'error';
2830 my $search = { 'custnum' => $custnum };
2831 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2832 my $cust_main = qsearchs('cust_main', $search )
2833 or return { 'error' => "unknown custnum $custnum" };
2835 my $pkgnum = $p->{'pkgnum'};
2837 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2838 'pkgnum' => $pkgnum,
2840 or return { 'error' => "unknown pkgnum $pkgnum" };
2842 my $svcpart = $p->{'svcpart'};
2844 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2845 'svcpart' => $svcpart, } )
2846 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2847 my $part_svc = $pkg_svc->part_svc;
2849 my $conf = new FS::Conf;
2852 'svc' => $part_svc->svc,
2853 'svcdb' => $part_svc->svcdb,
2854 'pkgnum' => $pkgnum,
2855 'svcpart' => $svcpart,
2856 'custnum' => $custnum,
2858 'security_phrase' => 0, #XXX !
2859 'svc_acct_pop' => [], #XXX !
2861 'init_popstate' => '',
2866 small_custview( $cust_main, $conf->config('countrydefault') ),
2870 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2871 && $ret->{'svcdb'} eq 'svc_phone') {
2872 $ret->{'svcnum'} = $p->{'svcnum'};
2873 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2874 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2875 $ret->{'email'} = $svc_phone->email;
2876 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2883 sub unprovision_svc {
2886 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2887 return { 'error' => $session } if $context eq 'error';
2889 my $search = { 'custnum' => $custnum };
2890 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2891 my $cust_main = qsearchs('cust_main', $search )
2892 or return { 'error' => "unknown custnum $custnum" };
2894 my $svcnum = $p->{'svcnum'};
2896 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2897 or return { 'error' => "unknown svcnum $svcnum" };
2899 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2900 unless $cust_svc->cust_pkg->custnum == $custnum;
2902 my $conf = new FS::Conf;
2904 return { 'svc' => $cust_svc->part_svc->svc,
2905 'error' => $cust_svc->cancel,
2907 small_custview( $cust_main, $conf->config('countrydefault') ),
2912 sub myaccount_passwd {
2914 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2915 return { 'error' => $session } if $context eq 'error';
2917 return { 'error' => "New passwords don't match." }
2918 if $p->{'new_password'} ne $p->{'new_password2'};
2920 return { 'error' => 'Enter new password' }
2921 unless length($p->{'new_password'});
2923 #my $search = { 'custnum' => $custnum };
2924 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2925 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2926 my $search = " AND custnum = $1";
2927 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2929 my $svc_acct = qsearchs( {
2930 'table' => 'svc_acct',
2931 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2932 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2933 'LEFT JOIN cust_main USING ( custnum ) ',
2934 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2935 'extra_sql' => $search, #important
2937 or return { 'error' => "Service not found" };
2941 my $conf = new FS::Conf;
2943 return { 'error' => 'Incorrect current password.' }
2944 if ( exists($p->{'old_password'})
2945 || $conf->exists('selfservice-password_change_oldpass')
2947 && ! $svc_acct->check_password($p->{'old_password'});
2949 $error = 'Password too short.'
2950 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2951 $error = 'Password too long.'
2952 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2954 $svc_acct->set_password($p->{'new_password'});
2955 $error ||= $svc_acct->replace();
2957 #regular pw change in self-service should change contact pw too, otherwise its
2958 #way too confusing. hell its confusing they're separate at all, but alas.
2959 #need to support the "ISP provides email that's used as a contact email" case
2961 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2962 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
2963 custnum => $custnum,
2964 selfservice_access => 'Y',
2968 #svc_acct was successful but this one returns an error? "shouldn't happen"
2969 $error ||= $contact->change_password($p->{'new_password'});
2972 my($label, $value) = $svc_acct->cust_svc->label;
2974 return { 'error' => $error,
2981 # sub contact_passwd {
2983 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2984 # return { 'error' => $session } if $context eq 'error';
2986 # return { 'error' => 'Not logged in as a contact.' }
2987 # unless $session->{'contactnum'};
2989 # return { 'error' => "New passwords don't match." }
2990 # if $p->{'new_password'} ne $p->{'new_password2'};
2992 # return { 'error' => 'Enter new password' }
2993 # unless length($p->{'new_password'});
2995 # #my $search = { 'custnum' => $custnum };
2996 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2997 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2998 # my $search = " AND selfservice_access IS NOT NULL ".
2999 # " AND selfservice_access = 'Y' ".
3000 # " AND ( disabled IS NULL OR disabled = '' )".
3001 # " AND custnum IS NOT NULL AND custnum = $1";
3002 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3004 # my $contact = qsearchs( {
3005 # 'table' => 'contact',
3006 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
3007 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
3008 # 'extra_sql' => $search, #important
3010 # or return { 'error' => "Email not found" }; #? how did we get logged in?
3011 # # deleted since then?
3015 # # use these svc_acct length restrictions??
3016 # my $conf = new FS::Conf;
3017 # $error = 'Password too short.'
3018 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
3019 # $error = 'Password too long.'
3020 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
3022 # $error ||= $contact->change_password($p->{'new_password'});
3024 # return { 'error' => $error, };
3031 my $info = skin_info($p);
3033 my $conf = new FS::Conf;
3034 my $verification = $conf->config('selfservice-password_reset_verification')
3035 or return { %$info, 'error' => 'Password resets disabled' };
3040 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3042 $contact = FS::contact->by_selfservice_email($p->{'email'});
3045 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3046 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3049 #also look for an svc_acct, otherwise it would be super confusing
3051 my($username, $domain) = split('@', $p->{'email'});
3052 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3053 if ( $svc_domain ) {
3054 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3055 'domsvc' => $svc_domain->svcnum }
3058 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3059 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3061 #precaution: don't change svc_acct password not part of the same
3062 # customer as contact
3063 $svc_acct = '' if ! $cust_pkg
3064 || $cust_pkg->custnum != $cust_main->custnum;
3069 return { %$info, 'error' => 'Email address not found' }
3070 unless $contact || $svc_acct;
3072 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3074 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3075 or return { %$info, 'error' => 'Account not found' };
3077 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3078 'domsvc' => $svc_domain->svcnum }
3080 or return { %$info, 'error' => 'Account not found' };
3082 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3083 or return { %$info, 'error' => 'Account not found' };
3085 $cust_main = $cust_pkg->cust_main;
3089 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3090 if ! $cust_main && $verification ne 'email';
3093 'email' => sub { 1; },
3095 my( $p, $cust_main ) = @_;
3096 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3097 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3100 my( $p, $cust_main ) = @_;
3101 my $cust_pay = qsearchs({
3102 'table' => 'cust_pay',
3103 'hashref' => { 'custnum' => $cust_main->custnum },
3104 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3108 $p->{'amount'} == $cust_pay->paid;
3111 my( $p, $cust_main ) = @_;
3112 $p->{'zip'} eq $cust_main->zip
3113 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3117 foreach my $verify ( split(',', $verification) ) {
3119 &{ $verify{$verify} }( $p, $cust_main )
3120 or return { %$info, 'error' => 'Account not found' };
3124 #okay, we're verified
3128 my $error = $contact->send_reset_email(
3129 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3133 return { %$info, 'error' => $error }; #????
3136 } elsif ( $svc_acct ) {
3138 #create a unique session
3140 my $reset_session = {
3141 'svcnum' => $svc_acct->svcnum,
3145 my $timeout = '1 hour'; #?
3147 my $reset_session_id;
3149 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3150 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3153 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3157 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3158 $cust_main->agentnum);
3159 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3160 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3162 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3163 my $error = $msg_template->send( 'cust_main' => $cust_main,
3164 'object' => $svc_acct,
3165 'substitutions' => {
3166 'session_id' => $reset_session_id,
3170 return { %$info, 'error' => $error }; #????
3175 return { %$info, 'error' => '' };
3178 sub check_reset_passwd {
3181 my $conf = new FS::Conf;
3182 my $verification = $conf->config('selfservice-password_reset_verification')
3183 or return { 'error' => 'Password resets disabled' };
3185 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3186 or return { 'error' => "Can't resume session" }; #better error message
3188 if ( $reset_session->{'svcnum'} ) {
3190 my $svcnum = $reset_session->{'svcnum'};
3192 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3193 or return { 'error' => "Service not found" };
3195 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3196 my $info = skin_info($p);
3200 'session_id' => $p->{'session_id'},
3201 'username' => $svc_acct->username,
3204 } elsif ( $reset_session->{'contactnum'} ) {
3206 my $contactnum = $reset_session->{'contactnum'};
3208 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3209 or return { 'error' => "Contact not found" };
3211 my @contact_email = $contact->contact_email;
3212 return { 'error' => 'No contact email' } unless @contact_email;
3214 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3215 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3216 if scalar(@cust_contact) == 1;
3217 my $info = skin_info($p);
3221 'session_id' => $p->{'session_id'},
3222 'email' => $contact_email[0]->email, #the first?
3227 return { 'error' => 'No svcnum or contactnum in session' }; #??
3233 sub process_reset_passwd {
3236 my $conf = new FS::Conf;
3237 my $verification = $conf->config('selfservice-password_reset_verification')
3238 or return { 'error' => 'Password resets disabled' };
3240 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3241 or return { 'error' => "Can't resume session" }; #better error message
3246 if ( $reset_session->{'svcnum'} ) {
3248 my $svcnum = $reset_session->{'svcnum'};
3250 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3251 or return { 'error' => "Service not found" };
3253 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3254 $info ||= skin_info($p);
3259 if ( $reset_session->{'contactnum'} ) {
3261 my $contactnum = $reset_session->{'contactnum'};
3263 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3264 or return { 'error' => "Contact not found" };
3266 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3267 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3268 if scalar(@cust_contact) == 1;
3269 $info ||= skin_info($p);
3273 return { %$info, 'error' => "New passwords don't match." }
3274 if $p->{'new_password'} ne $p->{'new_password2'};
3276 return { %$info, 'error' => 'Enter new password' }
3277 unless length($p->{'new_password'});
3281 $svc_acct->set_password($p->{'new_password'});
3282 my $error = $svc_acct->replace();
3284 return { %$info, 'error' => $error } if $error;
3286 #my($label, $value) = $svc_acct->cust_svc->label;
3287 #return { 'error' => $error,
3288 # #'label' => $label,
3289 # #'value' => $value,
3296 my $error = $contact->change_password($p->{'new_password'});
3298 return { %$info, 'error' => $error }; # if $error;
3302 #password changed ,so remove session, don't want it reused
3303 _cache->remove($p->{'session_id'});
3305 return { %$info, 'error' => '' };
3311 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3312 return { 'error' => $session } if $context eq 'error';
3315 if ( $session->{'pkgnum'} ) {
3317 #tickets for specific service with pkg-balances on
3318 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3319 'pkgnum' => $session->{'pkgnum'} })
3320 or return { 'error' => 'unknown package' };
3321 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3322 push @tickets, $cust_svc->tickets( $p->{status} );
3327 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3328 or return { 'error' => "unknown custnum $custnum" };
3330 @tickets = $cust_main->tickets( $p->{status} );
3333 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3334 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3335 my $conf = new FS::Conf;
3336 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3340 ($a->{'_selfservice_priority'} eq '') <=>
3341 ($b->{'_selfservice_priority'} eq '')
3344 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3350 +{ tickets => \@tickets };
3357 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3358 return { 'error' => $session } if $context eq 'error';
3360 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3361 FS::TicketSystem->init();
3363 my $conf = new FS::Conf;
3364 my $queue = $p->{'queue'}
3365 || $conf->config('ticket_system-selfservice_queueid')
3366 || $conf->config('ticket_system-default_queueid');
3368 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3369 my $err_or_ticket = FS::TicketSystem->create_ticket(
3370 '', #create RT session based on FS CurrentUser (fs_selfservice)
3372 'custnum' => $custnum,
3373 'svcnum' => $session->{'svcnum'},
3374 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3377 if ( ref($err_or_ticket) ) {
3378 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3380 return { 'error' => '',
3381 'ticket_id' => $err_or_ticket->id,
3384 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3386 return { 'error' => $err_or_ticket };
3394 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3395 return { 'error' => $session } if $context eq 'error';
3397 return { error => 'requested format not implemented' }
3398 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3400 my $conf = new FS::Conf;
3401 my $age_threshold = 0;
3402 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3403 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3405 my $search = { 'custnum' => $custnum };
3406 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3407 my $cust_main = qsearchs('cust_main', $search )
3408 or return { 'error' => "unknown custnum $custnum" };
3410 # does it make more sense to just run one sql query for this instead of all the
3411 # insanity below? would increase performance greately for large data sets?
3413 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3414 my @part_svc = $cust_pkg->part_svc;
3415 foreach my $part_svc ( @part_svc ) {
3416 if($part_svc->svcdb eq 'svc_phone'){
3417 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3418 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3419 push @svc_phone, $cust_pkg_svc->svc_x
3420 if $cust_pkg_svc->date_inserted >= $age_threshold;
3428 my($xls_r,$xls_c) = (0,0);
3431 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3432 if($p->{'format'} eq 'csv') {
3433 $csv = new Text::CSV_XS { 'always_quote' => 1,
3436 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3437 $content .= $csv->string;
3439 elsif($p->{'format'} eq 'xls') {
3440 my $XLS1 = new IO::Scalar \$content;
3441 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3442 or return { 'error' => "Error opening .xls file: $!" };
3443 $xls = $xls_workbook->add_worksheet('DIDs');
3444 foreach ( @fields ) {
3445 $xls->write(0,$xls_c++,$_);
3450 foreach my $svc_phone ( @svc_phone ) {
3451 my @cols = map { $svc_phone->$_ } @fields;
3452 if($p->{'format'} eq 'csv') {
3453 return { 'error' => 'Unable to create CSV' }
3454 unless $csv->combine(@cols);
3455 $content .= $csv->string;
3457 elsif($p->{'format'} eq 'xls') {
3460 $xls->write($xls_r,$xls_c++,$_);
3466 $xls_workbook->close() if $p->{'format'} eq 'xls';
3468 { content => $content, format => $p->{'format'}, };
3473 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3474 return { 'error' => $session } if $context eq 'error';
3476 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3477 # FS::TicketSystem->init();
3478 # return { 'error' => 'get_ticket configuration error' }
3479 # if $FS::TicketSystem::system ne 'RT_Internal';
3481 # check existence and ownership as part of this
3482 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3483 my $rt_session = FS::TicketSystem->session('');
3484 my $Ticket = FS::TicketSystem->get_ticket_object(
3486 ticket_id => $p->{'ticket_id'},
3489 return { 'error' => 'ticket not found' } if !$Ticket;
3491 if ( length( $p->{'subject'} || '' ) ) {
3493 if ( $p->{'subject'} ne $Ticket->Subject ) {
3494 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3495 return { 'error' => "unable to set subject: $msg" } if !$val;
3499 if(length($p->{'reply'})) {
3500 my @err_or_res = FS::TicketSystem->correspond_ticket(
3502 'ticket_id' => $p->{'ticket_id'},
3503 'content' => $p->{'reply'},
3506 return { 'error' => 'unable to reply to ticket' }
3507 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3510 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3511 my $err_or_ticket = FS::TicketSystem->get_ticket(
3513 'ticket_id' => $p->{'ticket_id'},
3516 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3517 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3519 return { 'error' => $err_or_ticket };
3522 my @custs = @{$err_or_ticket->{'custs'}};
3523 my @txns = @{$err_or_ticket->{'txns'}};
3526 # superseded by check in get_ticket_object
3527 #return { 'error' => 'invalid ticket requested' }
3528 #unless grep($_ eq $custnum, @custs);
3530 foreach my $txn ( @txns ) {
3531 push @filtered_txns, $txn
3532 if ($txn->{'type'} eq 'EmailRecord'
3533 || $txn->{'type'} eq 'Correspond'
3534 || $txn->{'type'} eq 'Create');
3537 warn "$me get_ticket: successful: \n"
3539 return { 'error' => '',
3540 'transactions' => \@filtered_txns,
3541 'ticket_fields' => $err_or_ticket->{'fields'},
3542 'ticket_id' => $p->{'ticket_id'},
3546 sub adjust_ticket_priority {
3548 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3549 return { 'error' => $session } if $context eq 'error';
3551 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3552 # FS::TicketSystem->init;
3553 my $ss_priority = FS::TicketSystem->selfservice_priority;
3555 return { 'error' => 'adjust_ticket_priority configuration error' }
3556 if $FS::TicketSystem::system ne 'RT_Internal'
3559 my $values = $p->{'values'}; #hashref, id => priority value
3562 foreach my $id (keys %$values) {
3563 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3564 my $Ticket = FS::TicketSystem->get_ticket_object('',
3566 'custnum' => $custnum,
3569 $ticket_error{$id} = 'ticket not found';
3573 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3574 # We're not going to implement it for RT_External.
3575 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3576 my $new_value = $values->{$id};
3577 next if $old_value eq $new_value;
3579 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3581 # AddCustomFieldValue works fine (replacing any existing value) if it's
3582 # a single-valued custom field, which it should be. If it's not, you're
3583 # doing something wrong.
3585 if ( length($new_value) ) {
3586 ($val, $msg) = $Ticket->AddCustomFieldValue(
3587 Field => $ss_priority,
3588 Value => $new_value,
3592 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3593 Field => $ss_priority,
3594 Value => $old_value,
3598 $ticket_error{$id} = $msg if !$val;
3599 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3601 return { 'error' => '',
3602 'ticket_error' => \%ticket_error,
3603 %{ customer_info($p) } # send updated customer info back
3609 sub _custoragent_session_custnum {
3612 my($context, $session, $custnum);
3613 if ( $p->{'session_id'} ) {
3615 $context = 'customer';
3616 $session = _cache->get($p->{'session_id'})
3617 or return ( 'error' => "Can't resume session" ); #better error message
3618 $custnum = $session->{'custnum'};
3620 } elsif ( $p->{'agent_session_id'} ) {
3623 my $agent_cache = new FS::ClientAPI_SessionCache( {
3624 'namespace' => 'FS::ClientAPI::Agent',
3626 $session = $agent_cache->get($p->{'agent_session_id'})
3627 or return ( 'error' => "Can't resume session" ); #better error message
3628 $custnum = $p->{'custnum'};
3632 return ( 'error' => "Can't resume session" ); #better error message
3635 ($context, $session, $custnum);