1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
8 use Digest::MD5 qw(md5_hex);
10 use Business::CreditCard;
12 use Time::Local qw(timelocal_nocheck);
13 use FS::UI::Web::small_custview qw(small_custview); #less doh
15 use FS::UI::bytecount qw( display_bytecount );
18 use FS::Record qw(qsearch qsearchs dbh);
19 use FS::Msgcat qw(gettext);
20 use FS::Misc qw(card_types);
21 use FS::ClientAPI_SessionCache;
29 use FS::cust_main_county;
32 use FS::acct_rt_transaction;
37 $me = '[FS::ClientAPI::MyAccount]';
39 use vars qw( @cust_main_editable_fields );
40 @cust_main_editable_fields = qw(
41 first last company address1 address2 city
42 county state zip country daytime night fax
43 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
44 ship_state ship_zip ship_country ship_daytime ship_night ship_fax
45 payby payinfo payname paystart_month paystart_year payissue payip
46 ss paytype paystate stateid stateid_state
50 $cache ||= new FS::ClientAPI_SessionCache( {
51 'namespace' => 'FS::ClientAPI::MyAccount',
58 my($context, $session, $custnum) = _custoragent_session_custnum($p);
59 #return { 'error' => $session } if $context eq 'error';
62 if ( $context eq 'customer' ) {
64 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
67 $sth->execute($custnum) or die $sth->errstr;
69 $agentnum = $sth->fetchrow_arrayref->[0]
70 or die "no agentnum for custnum $custnum";
72 #} elsif ( $context eq 'agent' ) {
73 } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
77 my $conf = new FS::Conf;
79 #false laziness w/Signup.pm
81 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
83 if ( $skin_info_cache_agent ) {
85 warn "$me loading cached skin info for agentnum $agentnum\n"
90 warn "$me populating skin info cache for agentnum $agentnum\n"
93 $skin_info_cache_agent = {
94 'agentnum' => $agentnum,
95 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
97 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
98 qw( body_bgcolor box_bgcolor
99 text_color link_color vlink_color hlink_color alink_color
100 font title_color title_align title_size menu_bgcolor menu_fontsize
103 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
104 qw( menu_skipblanks menu_skipheadings menu_nounderline )
106 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
107 qw( title_left_image title_right_image
108 menu_top_image menu_body_image menu_bottom_image
111 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
112 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
113 qw( head body_header body_footer company_address ) ),
116 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
120 #{ %$skin_info_cache_agent };
121 $skin_info_cache_agent;
128 my $conf = new FS::Conf;
132 'phone_login' => $conf->exists('selfservice_server-phone_login'),
133 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
140 #false laziness w/FS::ClientAPI::passwd::passwd
144 my $conf = new FS::Conf;
147 if ( $p->{'domain'} eq 'svc_phone'
148 && $conf->exists('selfservice_server-phone_login') ) {
150 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
151 return { error => 'Number not found.' } unless $svc_phone;
154 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
155 #return { error => 'Only primary user may log in.' }
156 # if $conf->exists('selfservice_server-primary_only')
157 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
159 return { error => 'Incorrect PIN.' }
160 unless $svc_phone->check_pin($p->{'password'});
166 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
167 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
169 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
170 'domsvc' => $svc_domain->svcnum, }
172 return { error => 'User not found.' } unless $svc_acct;
174 return { error => 'Incorrect password.' }
175 unless $svc_acct->check_password($p->{'password'});
182 'svcnum' => $svc_x->svcnum,
185 my $cust_svc = $svc_x->cust_svc;
186 my $cust_pkg = $cust_svc->cust_pkg;
188 my $cust_main = $cust_pkg->cust_main;
189 $session->{'custnum'} = $cust_main->custnum;
190 if ( $conf->exists('pkg-balances') ) {
191 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
192 $cust_main->ncancelled_pkgs;
193 $session->{'pkgnum'} = $cust_pkg->pkgnum
194 if scalar(@cust_pkg) > 1;
198 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
199 #return { error => 'Only primary user may log in.' }
200 # if $conf->exists('selfservice_server-primary_only')
201 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
202 my $part_pkg = $cust_pkg->part_pkg;
203 return { error => 'Only primary user may log in.' }
204 if $conf->exists('selfservice_server-primary_only')
205 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
209 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
210 } until ( ! defined _cache->get($session_id) ); #just in case
212 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
213 _cache->set( $session_id, $session, $timeout );
215 return { 'error' => '',
216 'session_id' => $session_id,
222 if ( $p->{'session_id'} ) {
223 _cache->remove($p->{'session_id'});
224 return { %{ skin_info($p) }, 'error' => '' };
226 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
233 my $conf = new FS::Conf;
235 my $info = skin_info($p);
237 use vars qw( $cust_paybys ); #cache for performance
238 unless ( $cust_paybys ) {
240 my %cust_paybys = map { $_ => 1 }
241 map { FS::payby->payby2payment($_) }
242 $conf->config('signup_server-payby');
244 $cust_paybys = [ keys %cust_paybys ];
247 $info->{'cust_paybys'} = $cust_paybys;
249 my($context, $session, $custnum) = _custoragent_session_custnum($p);
250 return { 'error' => $session } if $context eq 'error';
252 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
253 or return { 'error' => "unknown custnum $custnum" };
255 $info->{hide_payment_fields} =
258 if ( FS::payby->realtime($_) ) {
259 $pg = $cust_main->agent->payment_gateway(
260 'method' => FS::payby->payby2bop($_),
264 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
266 @{ $info->{cust_paybys} }
269 $info->{'self_suspend_reason'} =
270 $conf->config('selfservice-self_suspend_reason');
273 'custnum' => $custnum,
274 'access_pkgnum' => $session->{'pkgnum'},
275 'access_svcnum' => $session->{'svcnum'},
282 my($context, $session, $custnum) = _custoragent_session_custnum($p);
283 return { 'error' => $session } if $context eq 'error';
287 my $conf = new FS::Conf;
288 if ($conf->exists('cust_main-require_address2')) {
289 $return{'require_address2'} = '1';
291 $return{'require_address2'} = '';
294 if ( $custnum ) { #customer record
296 my $search = { 'custnum' => $custnum };
297 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
298 my $cust_main = qsearchs('cust_main', $search )
299 or return { 'error' => "unknown custnum $custnum" };
301 if ( $session->{'pkgnum'} ) {
302 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
304 $return{balance} = $cust_main->balance;
307 $return{tickets} = [ ($cust_main->tickets) ];
309 unless ( $session->{'pkgnum'} ) {
312 invnum => $_->invnum,
313 date => time2str("%b %o, %Y", $_->_date),
316 } $cust_main->open_cust_bill;
317 $return{open_invoices} = \@open;
320 $return{small_custview} =
321 small_custview( $cust_main,
322 scalar($conf->config('countrydefault')),
323 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
326 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
328 for (@cust_main_editable_fields) {
329 $return{$_} = $cust_main->get($_);
332 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
333 $return{payinfo} = $cust_main->paymask;
334 @return{'month', 'year'} = $cust_main->paydate_monthyear;
337 $return{'invoicing_list'} =
338 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
339 $return{'postal_invoicing'} =
340 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
342 if (scalar($conf->config('support_packages'))) {
343 my @support_services = ();
344 foreach ($cust_main->support_services) {
345 my $seconds = $_->svc_x->seconds;
346 my $time_remaining = (($seconds < 0) ? '-' : '' ).
347 int(abs($seconds)/3600)."h".
348 sprintf("%02d",(abs($seconds)%3600)/60)."m";
349 my $cust_pkg = $_->cust_pkg;
352 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
353 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
354 push @support_services, { svcnum => $_->svcnum,
355 time => $time_remaining,
360 $return{support_services} = \@support_services;
363 if ( $conf->config('prepayment_discounts-credit_type') ) {
365 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
368 } elsif ( $session->{'svcnum'} ) { #no customer record
370 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
371 or die "unknown svcnum";
372 $return{name} = $svc_acct->email;
376 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
380 return { 'error' => '',
381 'custnum' => $custnum,
389 my $session = _cache->get($p->{'session_id'})
390 or return { 'error' => "Can't resume session" }; #better error message
392 my $custnum = $session->{'custnum'}
393 or return { 'error' => "no customer record" };
395 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
396 or return { 'error' => "unknown custnum $custnum" };
398 my $new = new FS::cust_main { $cust_main->hash };
399 $new->set( $_ => $p->{$_} )
400 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
403 if (exists($p->{'payby'})) {
404 $p->{'payby'} =~ /^([A-Z]{4})$/
405 or return { 'error' => "illegal_payby " . $p->{'payby'} };
409 if ( $payby =~ /^(CARD|DCRD)$/ ) {
411 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
413 if ( $new->payinfo eq $cust_main->paymask ) {
414 $new->payinfo($cust_main->payinfo);
416 $new->payinfo($p->{'payinfo'});
419 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
421 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
424 $p->{'payinfo1'} =~ /^([\dx]+)$/
425 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
427 $p->{'payinfo2'} =~ /^([\dx]+)$/
428 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
430 $payinfo = $payinfo1. '@'. $payinfo2;
432 $new->payinfo( ($payinfo eq $cust_main->paymask)
433 ? $cust_main->payinfo
437 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
439 } elsif ( $payby =~ /^(BILL)$/ ) {
441 } elsif ( $payby ) { #notyet ready
442 return { 'error' => "unknown payby $payby" };
446 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
447 #false laziness with httemplate/edit/process/cust_main.cgi
448 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
449 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
451 @invoicing_list = $cust_main->invoicing_list;
454 my $error = $new->replace($cust_main, \@invoicing_list);
455 return { 'error' => $error } if $error;
458 return { 'error' => '' };
463 my $session = _cache->get($p->{'session_id'})
464 or return { 'error' => "Can't resume session" }; #better error message
470 my $conf = new FS::Conf;
471 use vars qw($payment_info); #cache for performance
472 unless ( $payment_info ) {
474 my %states = map { $_->state => 1 }
475 qsearch('cust_main_county', {
476 'country' => $conf->config('countrydefault') || 'US'
479 my %cust_paybys = map { $_ => 1 }
480 map { FS::payby->payby2payment($_) }
481 $conf->config('signup_server-payby');
483 my @cust_paybys = keys %cust_paybys;
487 #list all counties/states/countries
488 'cust_main_county' =>
489 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
491 #shortcut for one-country folks
493 [ sort { $a cmp $b } keys %states ],
495 'card_types' => card_types(),
497 'paytypes' => [ @FS::cust_main::paytypes ],
499 'paybys' => [ $conf->config('signup_server-payby') ],
500 'cust_paybys' => \@cust_paybys,
502 'stateid_label' => FS::Msgcat::_gettext('stateid'),
503 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
505 'show_ss' => $conf->exists('show_ss'),
506 'show_stateid' => $conf->exists('show_stateid'),
507 'show_paystate' => $conf->exists('show_bankstate'),
509 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
518 my %return = %$payment_info;
520 my $custnum = $session->{'custnum'};
522 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
523 or return { 'error' => "unknown custnum $custnum" };
525 $return{hide_payment_fields} =
528 if ( FS::payby->realtime($_) ) {
529 $pg = $cust_main->agent->payment_gateway(
530 'method' => FS::payby->payby2bop($_),
534 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
536 @{ $return{cust_paybys} }
539 $return{balance} = $cust_main->balance; #XXX pkg-balances?
541 $return{payname} = $cust_main->payname
542 || ( $cust_main->first. ' '. $cust_main->get('last') );
544 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
546 $return{payby} = $cust_main->payby;
547 $return{stateid_state} = $cust_main->stateid_state;
549 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
550 $return{card_type} = cardtype($cust_main->payinfo);
551 $return{payinfo} = $cust_main->paymask;
553 @return{'month', 'year'} = $cust_main->paydate_monthyear;
557 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
558 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
559 $return{payinfo1} = $payinfo1;
560 $return{payinfo2} = $payinfo2;
561 $return{paytype} = $cust_main->paytype;
562 $return{paystate} = $cust_main->paystate;
566 if ( $conf->config('prepayment_discounts-credit_type') ) {
568 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
571 #doubleclick protection
573 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
575 return { 'error' => '',
581 #some false laziness with httemplate/process/payment.cgi - look there for
582 #ACH and CVV support stuff
583 sub process_payment {
587 my $session = _cache->get($p->{'session_id'})
588 or return { 'error' => "Can't resume session" }; #better error message
592 my $custnum = $session->{'custnum'};
594 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
595 or return { 'error' => "unknown custnum $custnum" };
597 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
598 or return { 'error' => gettext('illegal_amount') };
600 return { error => 'Amount must be greater than 0' } unless $amount > 0;
602 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
603 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
604 my $discount_term = $1;
606 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
607 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
610 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
611 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
614 $p->{'payby'} ||= 'CARD';
615 $p->{'payby'} =~ /^([A-Z]{4})$/
616 or return { 'error' => "illegal_payby " . $p->{'payby'} };
619 #false laziness w/process/payment.cgi
622 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
624 $p->{'payinfo1'} =~ /^([\dx]+)$/
625 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
627 $p->{'payinfo2'} =~ /^([\dx]+)$/
628 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
630 $payinfo = $payinfo1. '@'. $payinfo2;
632 $payinfo = $cust_main->payinfo
633 if $cust_main->paymask eq $payinfo;
635 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
637 $payinfo = $p->{'payinfo'};
639 #more intelligent mathing will be needed here if you change
640 #card_masking_method and don't remove existing paymasks
641 $payinfo = $cust_main->payinfo
642 if $cust_main->paymask eq $payinfo;
645 $payinfo =~ /^(\d{13,16})$/
646 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
650 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
651 return { 'error' => gettext('unknown_card_type') }
652 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
654 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
655 if ( cardtype($payinfo) eq 'American Express card' ) {
656 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
657 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
660 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
661 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
667 die "unknown payby $payby";
671 'CARD' => [ qw( paystart_month paystart_year payissue payip
672 address1 address2 city state zip country ) ],
673 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
676 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
678 'payinfo' => $payinfo,
679 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
680 'payname' => $payname,
681 'paybatch' => $paybatch, #this doesn't actually do anything
683 'pkgnum' => $session->{'pkgnum'},
684 'discount_term' => $discount_term,
685 map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
687 return { 'error' => $error } if $error;
689 $cust_main->apply_payments;
691 if ( $p->{'save'} ) {
692 my $new = new FS::cust_main { $cust_main->hash };
693 if ($payby eq 'CARD' || $payby eq 'DCRD') {
694 $new->set( $_ => $p->{$_} )
695 foreach qw( payname paystart_month paystart_year payissue payip
696 address1 address2 city state zip country );
697 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
698 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
699 $new->set( $_ => $p->{$_} )
700 foreach qw( payname payip paytype paystate
701 stateid stateid_state );
702 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
704 $new->set( 'payinfo' => $cust_main->card_token || $payinfo );
705 $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
706 my $error = $new->replace($cust_main);
708 #no, this causes customers to process their payments again
709 #return { 'error' => $error };
710 #XXX just warn verosely for now so i can figure out how these happen in
711 # the first place, eventually should redirect them to the "change
712 #address" page but indicate the payment did process??
713 delete($p->{'payinfo'}); #don't want to log this!
714 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
715 "NEW: ". Dumper($new)."\n".
716 "OLD: ". Dumper($cust_main)."\n".
717 "PACKET: ". Dumper($p)."\n";
724 return { 'error' => '' };
728 sub realtime_collect {
731 my $session = _cache->get($p->{'session_id'})
732 or return { 'error' => "Can't resume session" }; #better error message
734 my $custnum = $session->{'custnum'};
736 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
737 or return { 'error' => "unknown custnum $custnum" };
739 my $error = $cust_main->realtime_collect(
740 'method' => $p->{'method'},
741 'pkgnum' => $session->{'pkgnum'},
742 'session_id' => $p->{'session_id'},
745 return { 'error' => $error } unless ref( $error );
747 my $amount = $session->{'pkgnum'}
748 ? $cust_main->balance_pkgnum( $session->{'pkgnum'} )
749 : $cust_main->balance;
751 return { 'error' => '', amount => $amount, %$error };
754 sub process_payment_order_pkg {
757 my $hr = process_payment($p);
758 return $hr if $hr->{'error'};
763 sub process_payment_order_renew {
766 my $hr = process_payment($p);
767 return $hr if $hr->{'error'};
776 my $session = _cache->get($p->{'session_id'})
777 or return { 'error' => "Can't resume session" }; #better error message
781 my $custnum = $session->{'custnum'};
783 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
784 or return { 'error' => "unknown custnum $custnum" };
786 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
787 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
795 return { 'error' => $error } if $error;
797 return { 'error' => '',
799 'seconds' => $seconds,
800 'duration' => duration_exact($seconds),
801 'upbytes' => $upbytes,
802 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
803 'downbytes' => $downbytes,
804 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
805 'totalbytes'=> $totalbytes,
806 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
813 my $session = _cache->get($p->{'session_id'})
814 or return { 'error' => "Can't resume session" }; #better error message
816 my $custnum = $session->{'custnum'};
818 my $invnum = $p->{'invnum'};
820 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
821 'custnum' => $custnum } )
822 or return { 'error' => "Can't find invnum" };
826 return { 'error' => '',
828 'invoice_text' => join('', $cust_bill->print_text ),
829 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
837 #sessioning for this? how do we get the session id to the backend invoice
838 # template so it can add it to the link, blah
841 if ( $p->{'invnum'} ) {
842 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
843 or return { 'error' => 'unknown invnum' };
844 $agentnum = $cust_bill->cust_main->agentnum;
847 my $templatename = $p->{'template'} || $p->{'templatename'};
849 #false laziness-ish w/view/cust_bill-logo.cgi
851 my $conf = new FS::Conf;
852 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
853 $templatename = "_$1";
858 my $filename = "logo$templatename.png";
860 return { 'error' => '',
861 'logo' => $conf->config_binary($filename, $agentnum),
862 'content_type' => 'image/png', #should allow gif, jpg too
869 my $session = _cache->get($p->{'session_id'})
870 or return { 'error' => "Can't resume session" }; #better error message
872 my $custnum = $session->{'custnum'};
874 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
875 or return { 'error' => "unknown custnum $custnum" };
877 my @cust_bill = $cust_main->cust_bill;
879 return { 'error' => '',
880 'invoices' => [ map { { 'invnum' => $_->invnum,
881 '_date' => $_->_date,
890 my $session = _cache->get($p->{'session_id'})
891 or return { 'error' => "Can't resume session" }; #better error message
893 my $custnum = $session->{'custnum'};
895 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
896 or return { 'error' => "unknown custnum $custnum" };
898 my @errors = $cust_main->cancel( 'quiet'=>1 );
900 my $error = scalar(@errors) ? join(' / ', @errors) : '';
902 return { 'error' => $error };
909 my($context, $session, $custnum) = _custoragent_session_custnum($p);
910 return { 'error' => $session } if $context eq 'error';
912 my $search = { 'custnum' => $custnum };
913 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
914 my $cust_main = qsearchs('cust_main', $search )
915 or return { 'error' => "unknown custnum $custnum" };
917 #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] };
919 my $conf = new FS::Conf;
921 { 'svcnum' => $session->{'svcnum'},
922 'custnum' => $custnum,
923 'cust_pkg' => [ map {
927 [ map $_->hashref, $_->available_part_svc ],
929 [ map { my $ref = { $_->hash,
930 label => [ $_->label ],
932 $ref->{_password} = $_->svc_x->_password
933 if $context eq 'agent'
934 && $conf->exists('agent-showpasswords')
935 && $_->part_svc->svcdb eq 'svc_acct';
940 } $cust_main->ncancelled_pkgs
943 small_custview( $cust_main, $conf->config('countrydefault') ),
951 my($context, $session, $custnum) = _custoragent_session_custnum($p);
952 return { 'error' => $session } if $context eq 'error';
954 my $search = { 'custnum' => $custnum };
955 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
956 my $cust_main = qsearchs('cust_main', $search )
957 or return { 'error' => "unknown custnum $custnum" };
960 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
961 foreach my $cust_pkg ( $p->{'ncancelled'}
962 ? $cust_main->ncancelled_pkgs
963 : $cust_main->unsuspended_pkgs ) {
964 next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
965 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
967 if ( $p->{'svcdb'} ) {
968 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
970 : ref($p->{'svcdb'}) eq 'ARRAY'
971 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
972 : { $p->{'svcdb'} => 1 };
973 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
976 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
980 'svcnum' => $session->{'svcnum'},
981 'custnum' => $custnum,
984 my $svc_x = $_->svc_x;
985 my($label, $value) = $_->label;
986 my $svcdb = $_->part_svc->svcdb;
987 my $part_pkg = $_->cust_pkg->part_pkg;
990 'svcnum' => $_->svcnum,
996 if ( $svcdb eq 'svc_acct' ) {
999 'username' => $svc_x->username,
1000 'email' => $svc_x->email,
1001 'seconds' => $svc_x->seconds,
1002 'upbytes' => display_bytecount($svc_x->upbytes),
1003 'downbytes' => display_bytecount($svc_x->downbytes),
1004 'totalbytes' => display_bytecount($svc_x->totalbytes),
1006 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1007 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1008 'recharge_upbytes' =>
1009 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1010 'recharge_downbytes' =>
1011 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1012 'recharge_totalbytes' =>
1013 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1017 } elsif ( $svcdb eq 'svc_phone' ) {
1031 sub _list_svc_usage {
1032 my($svc_acct, $begin, $end) = @_;
1034 foreach my $part_export (
1035 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1036 qw( sqlradius sqlradius_withdomain )
1038 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1043 sub list_svc_usage {
1044 _usage_details(\&_list_svc_usage, @_);
1047 sub _list_support_usage {
1048 my($svc_acct, $begin, $end) = @_;
1050 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1051 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1053 push @usage, { 'seconds' => $_->seconds,
1054 'support' => $_->support,
1055 '_date' => $_->_date,
1056 'id' => $_->transaction_id,
1057 'creator' => $_->creator,
1058 'subject' => $_->subject,
1059 'status' => $_->status,
1060 'ticketid' => $_->ticketid,
1066 sub list_support_usage {
1067 _usage_details(\&_list_support_usage, @_);
1070 sub _list_cdr_usage {
1071 my($svc_phone, $begin, $end) = @_;
1072 map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
1073 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1076 sub list_cdr_usage {
1078 _usage_details( \&_list_cdr_usage, $p,
1079 'svcdb' => 'svc_phone',
1083 sub _usage_details {
1084 my($callback, $p, %opt) = @_;
1086 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1087 return { 'error' => $session } if $context eq 'error';
1089 my $search = { 'svcnum' => $p->{'svcnum'} };
1090 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1092 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1094 my $svc_x = qsearchs( $svcdb, $search );
1095 return { 'error' => 'No service selected in list_svc_usage' }
1098 my $header = $svcdb eq 'svc_phone'
1099 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1102 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1103 my $freq = $cust_pkg->part_pkg->freq;
1104 my $start = $cust_pkg->setup;
1105 #my $end = $cust_pkg->bill; # or time?
1108 unless ( $p->{beginning} ) {
1109 $p->{beginning} = $cust_pkg->last_bill;
1110 $p->{ending} = $end;
1113 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1115 #kinda false laziness with FS::cust_main::bill, but perhaps
1116 #we should really change this bit to DateTime and DateTime::Duration
1118 #change this bit to use Date::Manip? CAREFUL with timezones (see
1119 # mailing list archive)
1120 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1121 (localtime($p->{ending}) )[0,1,2,3,4,5];
1122 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1123 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1125 if ( $freq =~ /^\d+$/ ) {
1127 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1129 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1130 } elsif ( $freq =~ /^(\d+)w$/ ) {
1132 $nmday += $weeks * 7;
1133 $pmday -= $weeks * 7;
1134 } elsif ( $freq =~ /^(\d+)d$/ ) {
1138 } elsif ( $freq =~ /^(\d+)h$/ ) {
1143 return { 'error' => "unparsable frequency: ". $freq };
1146 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1147 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1151 'svcnum' => $p->{svcnum},
1152 'beginning' => $p->{beginning},
1153 'ending' => $p->{ending},
1154 'previous' => ($previous > $start) ? $previous : $start,
1155 'next' => ($next < $end) ? $next : $end,
1156 'header' => $header,
1164 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1165 return { 'error' => $session } if $context eq 'error';
1167 my $search = { 'custnum' => $custnum };
1168 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1169 my $cust_main = qsearchs('cust_main', $search )
1170 or return { 'error' => "unknown custnum $custnum" };
1172 my $status = $cust_main->status;
1173 #false laziness w/ClientAPI/Signup.pm
1175 my $cust_pkg = new FS::cust_pkg ( {
1176 'custnum' => $custnum,
1177 'pkgpart' => $p->{'pkgpart'},
1179 my $error = $cust_pkg->check;
1180 return { 'error' => $error } if $error;
1183 unless ( $p->{'svcpart'} eq 'none' ) {
1187 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1189 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1190 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1191 $svcdb = $part_svc->svcdb;
1193 $svcdb = 'svc_acct';
1195 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1198 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1199 'svc_domain' => [ qw( domain ) ],
1200 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1201 'svc_external' => [ qw( id title ) ],
1202 'svc_pbx' => [ qw( id name ) ],
1205 my $svc_x = "FS::$svcdb"->new( {
1206 'svcpart' => $svcpart,
1207 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1210 if ( $svcdb eq 'svc_acct' ) {
1213 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1214 my $acct_snarf = new FS::acct_snarf ( {
1215 'machine' => $p->{"snarf_machine$snarfnum"},
1216 'protocol' => $p->{"snarf_protocol$snarfnum"},
1217 'username' => $p->{"snarf_username$snarfnum"},
1218 '_password' => $p->{"snarf_password$snarfnum"},
1221 push @acct_snarf, $acct_snarf;
1223 $svc_x->child_objects( \@acct_snarf );
1226 my $y = $svc_x->setdefault; # arguably should be in new method
1227 return { 'error' => $y } if $y && !ref($y);
1229 $error = $svc_x->check;
1230 return { 'error' => $error } if $error;
1237 tie my %hash, 'Tie::RefHash';
1238 %hash = ( $cust_pkg => \@svc );
1240 $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 );
1241 return { 'error' => $error } if $error;
1243 my $conf = new FS::Conf;
1244 if ( $conf->exists('signup_server-realtime') ) {
1246 my $bill_error = _do_bop_realtime( $cust_main, $status );
1249 $cust_pkg->cancel('quiet'=>1);
1252 $cust_pkg->reexport;
1256 $cust_pkg->reexport;
1259 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1261 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1268 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1269 return { 'error' => $session } if $context eq 'error';
1271 my $search = { 'custnum' => $custnum };
1272 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1273 my $cust_main = qsearchs('cust_main', $search )
1274 or return { 'error' => "unknown custnum $custnum" };
1276 my $status = $cust_main->status;
1277 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1278 or return { 'error' => "unknown package $p->{pkgnum}" };
1281 my $error = FS::cust_pkg::order( $custnum,
1287 my $conf = new FS::Conf;
1288 if ( $conf->exists('signup_server-realtime') ) {
1290 my $bill_error = _do_bop_realtime( $cust_main, $status );
1293 $newpkg[0]->suspend;
1296 $newpkg[0]->reexport;
1300 $newpkg[0]->reexport;
1303 return { error => '', pkgnum => $cust_pkg->pkgnum };
1307 sub order_recharge {
1310 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1311 return { 'error' => $session } if $context eq 'error';
1313 my $search = { 'custnum' => $custnum };
1314 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1315 my $cust_main = qsearchs('cust_main', $search )
1316 or return { 'error' => "unknown custnum $custnum" };
1318 my $status = $cust_main->status;
1319 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1320 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1322 my $svc_x = $cust_svc->svc_x;
1323 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1326 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1327 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1328 recharge_totalbytes );
1329 my $amount = $part_pkg->option('recharge_amount', 1);
1331 my ($l, $v, $d) = $cust_svc->label; # blah
1332 my $pkg = "Recharge $v";
1334 my $bill_error = $cust_main->charge($amount, $pkg,
1335 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1336 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1337 $part_pkg->taxclass); #meh
1339 my $conf = new FS::Conf;
1340 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1342 $bill_error = _do_bop_realtime( $cust_main, $status );
1347 my $error = $svc_x->recharge (\%vhash);
1348 return { 'error' => $error } if $error;
1352 my $error = $bill_error;
1353 $error ||= $svc_x->recharge (\%vhash);
1354 return { 'error' => $error } if $error;
1357 return { error => '', svc => $cust_svc->part_svc->svc };
1361 sub _do_bop_realtime {
1362 my ($cust_main, $status) = (shift, shift);
1364 my $old_balance = $cust_main->balance;
1366 my $bill_error = $cust_main->bill
1367 || $cust_main->apply_payments_and_credits
1368 || $cust_main->realtime_collect;
1370 if ( $cust_main->balance > $old_balance
1371 && $cust_main->balance > 0
1372 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1373 1 : $status eq 'suspended' ) ) {
1374 #this makes sense. credit is "un-doing" the invoice
1375 my $conf = new FS::Conf;
1376 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1377 'self-service decline',
1378 'reason_type' => $conf->config('signup_credit_type'),
1380 $cust_main->apply_credits( 'order' => 'newest' );
1382 return { 'error' => '_decline', 'bill_error' => $bill_error };
1391 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1392 return { 'error' => $session } if $context eq 'error';
1394 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1395 or return { 'error' => "unknown custnum $custnum" };
1397 my @cust_pkg = sort { $a->bill <=> $b->bill }
1398 grep { $_->part_pkg->freq ne '0' }
1399 $cust_main->ncancelled_pkgs;
1401 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1403 my $total = $cust_main->balance;
1406 my $bill = $_->bill;
1407 $total += $_->part_pkg->base_recur($_, \$bill);
1408 my $renew_date = $_->part_pkg->add_freq($_->bill);
1410 'pkgnum' => $_->pkgnum,
1411 'amount' => sprintf('%.2f', $total),
1412 'bill_date' => $_->bill,
1413 'bill_date_pretty' => time2str('%x', $_->bill),
1414 'renew_date' => $renew_date,
1415 'renew_date_pretty' => time2str('%x', $renew_date),
1416 'expire_date' => $_->expire,
1417 'expire_date_pretty' => time2str('%x', $_->expire),
1422 return { 'dates' => \@array };
1426 sub payment_info_renew_info {
1428 my $renew_info = renew_info($p);
1429 my $payment_info = payment_info($p);
1430 return { %$renew_info,
1438 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1439 return { 'error' => $session } if $context eq 'error';
1441 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1442 or return { 'error' => "unknown custnum $custnum" };
1444 my $date = $p->{'date'};
1448 #freeside-daily -n -d $date fs_daily $custnum
1449 $cust_main->bill_and_collect( 'time' => $date,
1450 'invoice_time' => $now,
1451 'actual_time' => $now,
1452 'check_freq' => '1d',
1455 return { 'error' => '' };
1459 # these are basically the same
1460 sub cancel_pkg { alter_pkg(shift, 'cancel', 'quiet' => 1) }
1462 my $conf = new FS::Conf;
1463 my $reasonnum = $conf->config('selfservice-self_suspend_reason')
1464 or return { 'error' => "Permission denied" };
1465 alter_pkg(shift, 'suspend', 'reason' => $reasonnum)
1471 my $session = _cache->get($p->{'session_id'})
1472 or return { 'error' => "Can't resume session" }; #better error message
1474 my $custnum = $session->{'custnum'};
1476 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1477 or return { 'error' => "unknown custnum $custnum" };
1479 my $pkgnum = $p->{'pkgnum'};
1481 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1482 'pkgnum' => $pkgnum, } )
1483 or return { 'error' => "unknown pkgnum $pkgnum" };
1485 my $error = $cust_pkg->$method(@_);
1486 return { 'error' => $error };
1490 sub provision_acct {
1492 warn "provision_acct called\n"
1495 return { 'error' => gettext('passwords_dont_match') }
1496 if $p->{'_password'} ne $p->{'_password2'};
1497 return { 'error' => gettext('empty_password') }
1498 unless length($p->{'_password'});
1500 if ($p->{'domsvc'}) {
1501 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
1502 qw ( svcpart pkgnum ) );
1503 return { 'error' => gettext('invalid_domain') }
1504 unless ($domains{$p->{'domsvc'}});
1507 warn "provision_acct calling _provision\n"
1509 _provision( 'FS::svc_acct',
1510 [qw(username _password domsvc)],
1511 [qw(username _password domsvc)],
1517 sub provision_external {
1519 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
1520 _provision( 'FS::svc_external',
1529 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
1530 warn "_provision called for $class\n"
1533 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1534 return { 'error' => $session } if $context eq 'error';
1536 my $search = { 'custnum' => $custnum };
1537 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1538 my $cust_main = qsearchs('cust_main', $search )
1539 or return { 'error' => "unknown custnum $custnum" };
1541 my $pkgnum = $p->{'pkgnum'};
1543 warn "searching for custnum $custnum pkgnum $pkgnum\n"
1545 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1546 'pkgnum' => $pkgnum,
1548 or return { 'error' => "unknown pkgnum $pkgnum" };
1550 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
1552 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
1553 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
1555 warn "creating $class record\n"
1557 my $svc_x = $class->new( {
1558 'pkgnum' => $p->{'pkgnum'},
1559 'svcpart' => $p->{'svcpart'},
1560 map { $_ => $p->{$_} } @$fields
1562 warn "inserting $class record\n"
1564 my $error = $svc_x->insert;
1567 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
1569 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
1572 my $return = { 'svc' => $part_svc->svc,
1574 map { $_ => $svc_x->get($_) } @$return_fields
1576 warn "_provision returning ". Dumper($return). "\n"
1585 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1586 return { 'error' => $session } if $context eq 'error';
1588 my $search = { 'custnum' => $custnum };
1589 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1590 my $cust_main = qsearchs('cust_main', $search )
1591 or return { 'error' => "unknown custnum $custnum" };
1593 my $pkgnum = $p->{'pkgnum'};
1595 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1596 'pkgnum' => $pkgnum,
1598 or return { 'error' => "unknown pkgnum $pkgnum" };
1600 my $svcpart = $p->{'svcpart'};
1602 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
1603 'svcpart' => $svcpart, } )
1604 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
1605 my $part_svc = $pkg_svc->part_svc;
1607 my $conf = new FS::Conf;
1610 'svc' => $part_svc->svc,
1611 'svcdb' => $part_svc->svcdb,
1612 'pkgnum' => $pkgnum,
1613 'svcpart' => $svcpart,
1614 'custnum' => $custnum,
1616 'security_phrase' => 0, #XXX !
1617 'svc_acct_pop' => [], #XXX !
1619 'init_popstate' => '',
1624 small_custview( $cust_main, $conf->config('countrydefault') ),
1630 sub unprovision_svc {
1633 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1634 return { 'error' => $session } if $context eq 'error';
1636 my $search = { 'custnum' => $custnum };
1637 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1638 my $cust_main = qsearchs('cust_main', $search )
1639 or return { 'error' => "unknown custnum $custnum" };
1641 my $svcnum = $p->{'svcnum'};
1643 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
1644 or return { 'error' => "unknown svcnum $svcnum" };
1646 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
1647 unless $cust_svc->cust_pkg->custnum == $custnum;
1649 my $conf = new FS::Conf;
1651 return { 'svc' => $cust_svc->part_svc->svc,
1652 'error' => $cust_svc->cancel,
1654 small_custview( $cust_main, $conf->config('countrydefault') ),
1659 sub myaccount_passwd {
1661 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1662 return { 'error' => $session } if $context eq 'error';
1664 return { 'error' => "New passwords don't match." }
1665 if $p->{'new_password'} ne $p->{'new_password2'};
1667 return { 'error' => 'Enter new password' }
1668 unless length($p->{'new_password'});
1670 #my $search = { 'custnum' => $custnum };
1671 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1672 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1673 my $search = " AND custnum = $1";
1674 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1676 my $svc_acct = qsearchs( {
1677 'table' => 'svc_acct',
1678 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1679 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
1680 'LEFT JOIN cust_main USING ( custnum ) ',
1681 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
1682 'extra_sql' => $search, #important
1684 or return { 'error' => "Service not found" };
1686 $svc_acct->_password($p->{'new_password'});
1687 my $error = $svc_acct->replace();
1689 my($label, $value) = $svc_acct->cust_svc->label;
1691 return { 'error' => $error,
1700 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1701 return { 'error' => $session } if $context eq 'error';
1703 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
1704 FS::TicketSystem->init();
1706 my $conf = new FS::Conf;
1707 my $queue = $p->{'queue'}
1708 || $conf->config('ticket_system-selfservice_queueid')
1709 || $conf->config('ticket_system-default_queueid');
1711 warn "$me create_ticket: creating ticket\n" if $DEBUG;
1712 my $err_or_ticket = FS::TicketSystem->create_ticket(
1713 '', #create RT session based on FS CurrentUser (fs_selfservice)
1715 'custnum' => $custnum,
1716 'svcnum' => $session->{'svcnum'},
1717 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
1720 if ( ref($err_or_ticket) ) {
1721 warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
1723 return { 'error' => '',
1724 'ticket_id' => $err_or_ticket->id,
1727 warn "$me create_ticket: unsucessful: $err_or_ticket\n"
1729 return { 'error' => $err_or_ticket };
1737 sub _custoragent_session_custnum {
1740 my($context, $session, $custnum);
1741 if ( $p->{'session_id'} ) {
1743 $context = 'customer';
1744 $session = _cache->get($p->{'session_id'})
1745 or return ( 'error' => "Can't resume session" ); #better error message
1746 $custnum = $session->{'custnum'};
1748 } elsif ( $p->{'agent_session_id'} ) {
1751 my $agent_cache = new FS::ClientAPI_SessionCache( {
1752 'namespace' => 'FS::ClientAPI::Agent',
1754 $session = $agent_cache->get($p->{'agent_session_id'})
1755 or return ( 'error' => "Can't resume session" ); #better error message
1756 $custnum = $p->{'custnum'};
1760 return ( 'error' => "Can't resume session" ); #better error message
1763 ($context, $session, $custnum);