1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 # for code organization
52 use FS::ClientAPI::MyAccount::contact;
53 use FS::ClientAPI::MyAccount::quotation;
56 $me = '[FS::ClientAPI::MyAccount]';
58 use vars qw( @cust_main_editable_fields @location_editable_fields );
59 @cust_main_editable_fields = qw(
60 first last company daytime night fax mobile
62 payby payinfo payname paystart_month paystart_year payissue payip
63 ss paytype paystate stateid stateid_state
65 @location_editable_fields = qw(
66 address1 address2 city county state zip country
70 BEGIN { #preload to reduce time customer_info takes
71 if ( $FS::TicketSystem::system ) {
72 warn "$me: initializing ticket system\n" if $DEBUG;
73 FS::TicketSystem->init();
78 $cache ||= new FS::ClientAPI_SessionCache( {
79 'namespace' => 'FS::ClientAPI::MyAccount',
86 my($context, $session, $custnum) = _custoragent_session_custnum($p);
87 #return { 'error' => $session } if $context eq 'error';
90 if ( $context eq 'customer' ) {
92 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
95 $sth->execute($custnum) or die $sth->errstr;
97 $agentnum = $sth->fetchrow_arrayref->[0]
98 or die "no agentnum for custnum $custnum";
100 #} elsif ( $context eq 'agent' ) {
101 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
104 $p->{'agentnum'} = $agentnum;
106 my $conf = new FS::Conf;
108 #false laziness w/Signup.pm
110 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
112 if ( $skin_info_cache_agent ) {
114 warn "$me loading cached skin info for agentnum $agentnum\n"
119 warn "$me populating skin info cache for agentnum $agentnum\n"
122 $skin_info_cache_agent = {
123 'agentnum' => $agentnum,
124 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
125 qw( company_name date_format ) ),
126 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
127 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
128 text_color link_color vlink_color hlink_color alink_color
129 font title_color title_align title_size menu_bgcolor menu_fontsize
132 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
133 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
134 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
136 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
137 qw( title_left_image title_right_image
138 menu_top_image menu_body_image menu_bottom_image
141 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
142 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
143 qw( head body_header body_footer company_address ) ),
144 'money_char' => $conf->config("money_char") || '$',
145 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
148 services.php Services
149 services.php My Services
150 services_new.php Order a new service
153 personal.php Personal Information
154 password.php Change Password
157 payment_cc.php Credit Card Payment
158 payment_ach.php Electronic Check Payment
159 payment_paypal.php PayPal Payment
160 payment_webpay.php Webpay Payments
163 usage_data.php Data usage
164 usage_cdr.php Call usage
166 tickets.php Help Desk
167 tickets.php Open Tickets
168 tickets_resolved.php Resolved Tickets
169 ticket_create.php Create a new ticket
177 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
181 #{ %$skin_info_cache_agent };
182 $skin_info_cache_agent;
189 my $conf = new FS::Conf;
193 'phone_login' => $conf->exists('selfservice_server-phone_login'),
194 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
195 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
196 'banner_image_md5' =>
197 md5_hex($conf->config_binary('selfservice-login_banner_image')),
204 sub login_banner_image {
206 my $conf = new FS::Conf;
207 my $image = $conf->config_binary('selfservice-login_banner_image');
209 'md5' => md5_hex($image),
214 #false laziness w/FS::ClientAPI::passwd::passwd
218 my $conf = new FS::Conf;
222 if ( $p->{'domain'} eq 'svc_phone'
223 && $conf->exists('selfservice_server-phone_login') ) {
225 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
226 return { error => 'Number not found.' } unless $svc_phone;
229 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
230 #return { error => 'Only primary user may log in.' }
231 # if $conf->exists('selfservice_server-primary_only')
232 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
234 return { error => 'Incorrect PIN.' }
235 unless $svc_phone->check_pin($p->{'password'});
239 } elsif ( $p->{email}
240 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
243 return { error => 'Incorrect contact password.' }
244 unless $contact->authenticate_password($p->{'password'});
246 $session->{'contactnum'} = $contact->contactnum;
248 $session->{'custnum'} = $contact->custnum;
252 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
254 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
255 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
257 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
258 'domsvc' => $svc_domain->svcnum, }
261 if ( $conf->exists('selfservice_server-login_svcpart') ) {
262 my @svcpart = $conf->config('selfservice_server-login_svcpart');
263 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
264 scalar( grep( $_ eq $svcpart, @svcpart ) );
269 if ( $conf->exists('selfservice_server-primary_only') ) {
272 my $cust_svc = $_->cust_svc;
273 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
274 == $cust_svc->svcpart
279 return { error => 'User not found.' } unless @svc_acct;
281 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
283 my $svc_acct = $svc_acct[0];
285 if ( $conf->exists('selfservice_server-login_svcpart') ) {
286 my @svcpart = $conf->config('selfservice_server-login_svcpart');
287 my $svcpart = $svc_acct->cust_svc->svcpart;
288 return { error => 'Invalid user.' }
289 unless grep($_ eq $svcpart, @svcpart);
292 return { error => 'Incorrect password.' }
293 unless $svc_acct->check_password($p->{'password'});
301 $session->{'svcnum'} = $svc_x->svcnum;
303 my $cust_svc = $svc_x->cust_svc;
304 my $cust_pkg = $cust_svc->cust_pkg;
306 my $cust_main = $cust_pkg->cust_main;
307 $session->{'custnum'} = $cust_main->custnum;
308 if ( $conf->exists('pkg-balances') ) {
309 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
310 $cust_main->ncancelled_pkgs;
311 $session->{'pkgnum'} = $cust_pkg->pkgnum
312 if scalar(@cust_pkg) > 1;
316 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
317 #return { error => 'Only primary user may log in.' }
318 # if $conf->exists('selfservice_server-primary_only')
319 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
320 my $part_pkg = $cust_pkg->part_pkg;
321 return { error => 'Only primary user may log in.' }
322 if $conf->exists('selfservice_server-primary_only')
323 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
329 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
330 } until ( ! defined _cache->get($session_id) ); #just in case
332 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
333 _cache->set( $session_id, $session, $timeout );
335 return { 'error' => '',
336 'session_id' => $session_id,
342 my $skin_info = skin_info($p);
343 if ( $p->{'session_id'} ) {
344 _cache->remove($p->{'session_id'});
345 return { %$skin_info, 'error' => '' };
347 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
354 my($context, $session, $custnum) = _custoragent_session_custnum($p);
355 return { 'error' => $session } if $context eq 'error';
357 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
358 or return { 'error' => "Service not found" };
360 $session->{'svcnum'} = $svc_acct->svcnum;
362 my $conf = new FS::Conf;
363 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
364 _cache->set( $p->{'session_id'}, $session, $timeout );
366 return { 'error' => '' };
370 sub payment_gateway {
372 # takes a cust_main and a cust_payby entry, returns the payment_gateway
373 my $conf = new FS::Conf;
374 my $cust_main = shift;
375 my $cust_payby = shift;
376 my $gatewaynum = $conf->config('selfservice-payment_gateway');
378 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
379 die "configured gatewaynum $gatewaynum not found!" if !$pg;
383 return '' if ! FS::payby->realtime($cust_payby);
384 my $pg = $cust_main->agent->payment_gateway(
385 'method' => FS::payby->payby2bop($cust_payby),
395 my $conf = new FS::Conf;
397 my $info = skin_info($p);
399 use vars qw( $cust_paybys ); #cache for performance
400 unless ( $cust_paybys ) {
402 my %cust_paybys = map { $_ => 1 }
403 map { FS::payby->payby2payment($_) }
404 $conf->config('signup_server-payby');
406 $cust_paybys = [ keys %cust_paybys ];
409 $info->{'cust_paybys'} = $cust_paybys;
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
414 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
415 or return { 'error' => "unknown custnum $custnum" };
417 $info->{'hide_payment_fields'} = [
419 my $pg = payment_gateway($cust_main, $_);
420 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
421 } @{ $info->{cust_paybys} }
424 $info->{'self_suspend_reason'} =
425 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
427 $info->{'edit_ticket_subject'} =
428 $conf->exists('ticket_system-selfservice_edit_subject') &&
429 $cust_main->edit_subject;
431 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
433 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
436 'custnum' => $custnum,
437 'access_pkgnum' => $session->{'pkgnum'},
438 'access_svcnum' => $session->{'svcnum'},
445 my($context, $session, $custnum) = _custoragent_session_custnum($p);
446 return { 'error' => $session } if $context eq 'error';
450 my $conf = new FS::Conf;
451 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
453 # if ( $FS::TicketSystem::system ) {
454 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
455 # FS::TicketSystem->init();
458 if ( $custnum ) { #customer record
460 %return = ( %return, %{ customer_info_short($p) } );
462 #redundant with customer_info_short, but we need it for several things below
463 my $search = { 'custnum' => $custnum };
464 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
465 my $cust_main = qsearchs('cust_main', $search )
466 or return { 'error' => "unknown custnum $custnum" };
468 my $list_tickets = list_tickets($p);
469 $return{'tickets'} = $list_tickets->{'tickets'};
471 if ( $session->{'pkgnum'} ) {
472 #XXX open invoices in the pkg-balances case
474 $return{'money_char'} = $conf->config("money_char") || '$';
477 invnum => $_->invnum,
478 date => time2str("%b %o, %Y", $_->_date),
480 charged => $_->charged,
482 } $cust_main->open_cust_bill;
483 $return{open_invoices} = \@open;
485 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
486 my $sth = dbh->prepare($sql) or die dbh->errstr;
487 $sth->execute($custnum) or die $sth->errstr;
488 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
489 $return{'last_invoice_date_pretty'} =
490 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
493 #customer_info_short always has nobalance on..
494 $return{small_custview} =
495 small_custview( $cust_main,
496 $return{countrydefault},
497 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
500 $return{has_ship_address} = $cust_main->has_ship_address;
501 $return{status} = $cust_main->status;
502 $return{statuscolor} = $cust_main->statuscolor;
504 # compatibility: some places in selfservice use this to determine
505 # if there's a ship address
506 if ( $return{has_ship_address} ) {
507 $return{ship_last} = $cust_main->last;
508 $return{ship_first} = $cust_main->first;
511 if (scalar($conf->config('support_packages'))) {
512 my @support_services = ();
513 foreach ($cust_main->support_services) {
514 my $seconds = $_->svc_x->seconds || 0;
515 my $time_remaining = (($seconds < 0) ? '-' : '' ).
516 int(abs($seconds)/3600)."h".
517 sprintf("%02d",(abs($seconds)%3600)/60)."m";
518 my $cust_pkg = $_->cust_pkg;
521 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
522 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
523 push @support_services, { svcnum => $_->svcnum,
524 time => $time_remaining,
529 $return{support_services} = \@support_services;
532 if ( $conf->config('prepayment_discounts-credit_type') ) {
534 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
537 } elsif ( $session->{'svcnum'} ) { #no customer record
539 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
540 or die "unknown svcnum";
541 $return{name} = $svc_acct->email;
545 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
549 return { 'error' => '',
550 'custnum' => $custnum,
556 sub customer_info_short {
559 my($context, $session, $custnum) = _custoragent_session_custnum($p);
560 return { 'error' => $session } if $context eq 'error';
564 my $conf = new FS::Conf;
566 if ( $custnum ) { #customer record
568 my $search = { 'custnum' => $custnum };
569 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
570 my $cust_main = qsearchs('cust_main', $search )
571 or return { 'error' => "unknown custnum $custnum" };
573 $return{display_custnum} = $cust_main->display_custnum;
575 if ( $session->{'pkgnum'} ) {
576 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
577 #next_bill_date from cust_pkg?
579 $return{balance} = $cust_main->balance;
580 $return{next_bill_date} = $cust_main->next_bill_date;
581 $return{next_bill_date_pretty} =
582 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
585 $return{balance_pretty} = money_pretty($return{balance});
587 $return{countrydefault} = scalar($conf->config('countrydefault'));
589 $return{small_custview} =
590 small_custview( $cust_main,
591 $return{countrydefault},
595 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
597 $return{payby} = $cust_main->payby;
599 #none of these are terribly expensive if we want 'em...
600 for (@cust_main_editable_fields) {
601 $return{$_} = $cust_main->get($_);
603 #maybe a little more expensive, but it should be cached by now
604 for (@location_editable_fields) {
605 $return{$_} = $cust_main->bill_location->get($_);
606 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
609 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
610 $return{payinfo} = $cust_main->paymask;
611 @return{'month', 'year'} = $cust_main->paydate_monthyear;
614 my @invoicing_list = $cust_main->invoicing_list;
615 $return{'invoicing_list'} =
616 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
617 $return{'postal_invoicing'} =
618 0 < ( grep { $_ eq 'POST' } @invoicing_list );
620 if ( $session->{'svcnum'} ) {
621 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
622 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
623 $return{'svcnum'} = $session->{'svcnum'};
626 } elsif ( $session->{'svcnum'} ) { #no customer record
628 #uuh, not supproted yet... die?
629 return { 'error' => 'customer_info_short not yet supported as agent' };
633 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
637 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
638 # it is not customer-specific, though it is only shown to authenticated customers
639 # it is not currently agent-specific, though at some point it might be
640 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
642 return { 'error' => '',
643 'custnum' => $custnum,
648 sub customer_recurring {
651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
652 return { 'error' => $session } if $context eq 'error';
656 my $conf = new FS::Conf;
658 my $search = { 'custnum' => $custnum };
659 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
660 my $cust_main = qsearchs('cust_main', $search )
661 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
663 $return{'display_recurring'} = [ $cust_main->display_recurring ];
665 return { 'error' => '',
666 'custnum' => $custnum,
671 sub billing_history {
674 my($context, $session, $custnum) = _custoragent_session_custnum($p);
675 return { 'error' => $session } if $context eq 'error';
677 return { 'error' => 'No customer' } unless $custnum;
679 my $search = { 'custnum' => $custnum };
680 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
681 my $cust_main = qsearchs('cust_main', $search )
682 or return { 'error' => "unknown custnum $custnum" };
686 if ( $session->{'pkgnum'} ) {
687 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
688 #next_bill_date from cust_pkg?
689 return { 'error' => 'No history for package' };
692 $return{balance} = $cust_main->balance;
693 $return{balance_pretty} = money_pretty($return{balance});
694 $return{next_bill_date} = $cust_main->next_bill_date;
695 $return{next_bill_date_pretty} =
696 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
699 my $conf = new FS::Conf;
701 $return{'history'} = [
702 $cust_main->payment_history(
703 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
708 $return{'money_char'} = $conf->config("money_char") || '$',
716 my $session = _cache->get($p->{'session_id'})
717 or return { 'error' => "Can't resume session" }; #better error message
719 my $custnum = $session->{'custnum'}
720 or return { 'error' => "no customer record" };
722 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
723 or return { 'error' => "unknown custnum $custnum" };
725 my $new = new FS::cust_main { $cust_main->hash };
727 $new->set( $_ => $p->{$_} )
728 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
730 if ( exists($p->{address1}) ) {
731 my $bill_location = FS::cust_location->new({
732 map { $_ => $p->{$_} } @location_editable_fields
734 # if this is unchanged from before, cust_main::replace will ignore it
735 $new->set('bill_location' => $bill_location);
738 if ( exists($p->{ship_address1}) ) {
739 my $ship_location = FS::cust_location->new({
740 map { $_ => $p->{"ship_$_"} } @location_editable_fields
742 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
743 # Selfservice unfortunately tries to indicate "same as billing
744 # address" by sending all fields empty. Did this ever work?
745 $ship_location = $cust_main->bill_location;
747 $new->set('ship_location' => $ship_location);
749 # but if it hasn't been passed in at all, leave ship_location alone--
750 # DON'T change it to match bill_location.
753 if (exists($p->{'payby'})) {
754 $p->{'payby'} =~ /^([A-Z]{4})$/
755 or return { 'error' => "illegal_payby " . $p->{'payby'} };
759 my $conf = new FS::Conf;
761 if ( $payby =~ /^(CARD|DCRD)$/ ) {
763 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
765 if ( $new->payinfo eq $cust_main->paymask ) {
766 $new->payinfo($cust_main->payinfo);
767 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
769 $new->payinfo($p->{'payinfo'});
770 return { 'error' => 'CVV2 is required' }
771 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
772 $new->paycvv( $p->{'paycvv'} )
775 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
777 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
780 $p->{'payinfo1'} =~ /^([\dx]+)$/
781 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
783 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
784 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
786 $payinfo = $payinfo1. '@'. $payinfo2;
788 $new->payinfo( ($payinfo eq $cust_main->paymask)
789 ? $cust_main->payinfo
793 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
795 } elsif ( $payby =~ /^(BILL)$/ ) {
797 } elsif ( $payby ) { #notyet ready
798 return { 'error' => "unknown payby $payby" };
802 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
803 #false laziness with httemplate/edit/process/cust_main.cgi
804 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
805 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
807 @invoicing_list = $cust_main->invoicing_list;
810 my $error = $new->replace($cust_main, \@invoicing_list);
811 return { 'error' => $error } if $error;
814 return { 'error' => '' };
819 my $session = _cache->get($p->{'session_id'})
820 or return { 'error' => "Can't resume session" }; #better error message
826 my $conf = new FS::Conf;
827 use vars qw($payment_info); #cache for performance
828 unless ( $payment_info ) {
830 my %states = map { $_->state => 1 }
831 qsearch('cust_main_county', {
832 'country' => $conf->config('countrydefault') || 'US'
835 my %cust_paybys = map { $_ => 1 }
836 map { FS::payby->payby2payment($_) }
837 $conf->config('signup_server-payby');
839 my @cust_paybys = keys %cust_paybys;
843 #list all counties/states/countries
844 'cust_main_county' =>
845 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
847 #shortcut for one-country folks
849 [ sort { $a cmp $b } keys %states ],
851 'card_types' => card_types(),
853 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
854 'require_cvv' => $conf->exists('selfservice-require_cvv'),
855 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
857 'paytypes' => [ @FS::cust_main::paytypes ],
859 'paybys' => [ $conf->config('signup_server-payby') ],
860 'cust_paybys' => \@cust_paybys,
862 'stateid_label' => FS::Msgcat::_gettext('stateid'),
863 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
865 'show_ss' => $conf->exists('show_ss'),
866 'show_stateid' => $conf->exists('show_stateid'),
867 'show_paystate' => $conf->exists('show_bankstate'),
869 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
871 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
880 my %return = %$payment_info;
882 my $custnum = $session->{'custnum'};
884 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
885 or return { 'error' => "unknown custnum $custnum" };
887 $return{'hide_payment_fields'} = [
889 my $pg = payment_gateway($cust_main, $_);
890 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
891 } @{ $return{cust_paybys} }
894 $return{balance} = $cust_main->balance; #XXX pkg-balances?
896 $return{payname} = $cust_main->payname
897 || ( $cust_main->first. ' '. $cust_main->get('last') );
899 $return{$_} = $cust_main->bill_location->get($_)
900 for qw(address1 address2 city state zip);
902 $return{payby} = $cust_main->payby;
903 $return{stateid_state} = $cust_main->stateid_state;
905 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
906 $return{card_type} = cardtype($cust_main->payinfo);
907 $return{payinfo} = $cust_main->paymask;
909 @return{'month', 'year'} = $cust_main->paydate_monthyear;
913 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
914 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
915 $return{payinfo1} = $payinfo1;
916 $return{payinfo2} = $payinfo2;
917 $return{paytype} = $cust_main->paytype;
918 $return{paystate} = $cust_main->paystate;
919 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
922 if ( $conf->config('prepayment_discounts-credit_type') ) {
924 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
927 #doubleclick protection
929 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
930 $return{paybatch} = $return{payunique}; #back compat
932 return { 'error' => '',
938 #some false laziness with httemplate/process/payment.cgi - look there for
939 #ACH and CVV support stuff
941 sub validate_payment {
944 my $session = _cache->get($p->{'session_id'})
945 or return { 'error' => "Can't resume session" }; #better error message
947 my $custnum = $session->{'custnum'};
949 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
950 or return { 'error' => "unknown custnum $custnum" };
952 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
953 or return { 'error' => gettext('illegal_amount') };
955 return { error => 'Amount must be greater than 0' } unless $amount > 0;
957 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
958 #changing the hidden form values
959 my $conf = new FS::Conf;
960 my $fee_display = $conf->config('selfservice_process-display') || 'add';
961 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
962 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
963 if ( $fee_display eq 'add'
965 and ! $fee_skip_first || scalar($cust_main->cust_pay)
968 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
969 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
972 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
973 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
974 my $discount_term = $1;
976 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
977 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
980 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
981 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
984 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
985 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
988 $payunique = $paybatch if ! length($payunique) && length($paybatch);
990 $p->{'payby'} ||= 'CARD';
991 $p->{'payby'} =~ /^([A-Z]{4})$/
992 or return { 'error' => "illegal_payby " . $p->{'payby'} };
995 #false laziness w/process/payment.cgi
998 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1000 $p->{'payinfo1'} =~ /^([\dx]+)$/
1001 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1003 $p->{'payinfo2'} =~ /^([\dx]+)$/
1004 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1006 $payinfo = $payinfo1. '@'. $payinfo2;
1008 $payinfo = $cust_main->payinfo
1009 if $cust_main->paymask eq $payinfo;
1011 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1013 $payinfo = $p->{'payinfo'};
1017 #more intelligent matching will be needed here if you change
1018 #card_masking_method and don't remove existing paymasks
1019 if ( $cust_main->paymask eq $payinfo ) {
1020 $payinfo = $cust_main->payinfo;
1024 $payinfo =~ s/\D//g;
1025 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1026 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1030 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1031 return { 'error' => gettext('unknown_card_type') }
1032 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1034 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1035 if ( cardtype($payinfo) eq 'American Express card' ) {
1036 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1037 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1040 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1041 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1044 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1045 return { 'error' => 'CVV2 is required' };
1046 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1047 return { 'error' => 'CVV2 is required' };
1051 die "unknown payby $payby";
1054 my %payby2fields = (
1055 'CARD' => [ qw( paystart_month paystart_year payissue payip
1056 address1 address2 city state zip country ) ],
1057 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1061 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1064 'cust_main' => $cust_main, #XXX or just custnum??
1065 'amount' => sprintf('%.2f', $amount),
1067 'payinfo' => $payinfo,
1068 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1069 'card_type' => $card_type,
1070 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1071 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1072 'month' => $p->{'month'},
1073 'year' => $p->{'year'},
1074 'payname' => $payname,
1075 'payunique' => $payunique,
1076 'paybatch' => $paybatch,
1077 'paycvv' => $paycvv,
1078 'payname' => $payname,
1079 'discount_term' => $discount_term,
1080 'pkgnum' => $session->{'pkgnum'},
1081 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1091 my $validate = validate_payment($p);
1092 return $validate if $validate->{'error'};
1094 my $conf = new FS::Conf;
1095 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1096 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1098 +{ map { $_=>$validate->{$_} }
1099 qw( card_type paymask payname paydate_pretty month year amount
1100 address1 address2 city state zip country
1106 sub process_stored_payment {
1109 my $session_id = $p->{'session_id'};
1111 my $payment_info = _cache->get( "payment_$session_id" )
1112 or return { 'error' => "Can't resume session" }; #better error message
1114 do_process_payment($payment_info);
1118 sub process_payment {
1121 my $payment_info = validate_payment($p);
1122 return $payment_info if $payment_info->{'error'};
1124 do_process_payment($payment_info);
1128 sub do_process_payment {
1129 my $validate = shift;
1131 my $cust_main = $validate->{'cust_main'};
1133 my $amount = delete $validate->{'amount'};
1136 my $payby = delete $validate->{'payby'};
1138 if ( $validate->{'save'} ) {
1139 my $new = new FS::cust_main { $cust_main->hash };
1140 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1141 $new->set( $_ => $validate->{$_} )
1142 foreach qw( payname paystart_month paystart_year payissue payip );
1143 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1145 my $bill_location = FS::cust_location->new({
1146 map { $_ => $validate->{$_} }
1147 qw(address1 address2 city state country zip)
1149 $new->set('bill_location' => $bill_location);
1150 # but don't allow the service address to change this way.
1152 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1153 $new->set( $_ => $validate->{$_} )
1154 foreach qw( payname payip paytype paystate
1155 stateid stateid_state );
1156 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1158 $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
1159 $new->set( 'paydate' => $validate->{'paydate'} );
1160 my $error = $new->replace($cust_main);
1162 #no, this causes customers to process their payments again
1163 #return { 'error' => $error };
1164 #XXX just warn verosely for now so i can figure out how these happen in
1165 # the first place, eventually should redirect them to the "change
1166 #address" page but indicate if the payment processed?
1167 delete($validate->{'payinfo'}); #don't want to log this!
1168 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1169 "NEW: ". Dumper($new)."\n".
1170 "OLD: ". Dumper($cust_main)."\n".
1171 "PACKET: ". Dumper($validate)."\n";
1177 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1181 'paynum_ref' => \$paynum,
1184 return { 'error' => $error } if $error;
1186 #no error, so order the fee package if applicable...
1187 my $conf = new FS::Conf;
1188 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1189 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1191 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1193 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1195 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1196 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1199 #and generate an invoice for it now too
1200 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1201 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1206 $cust_main->apply_payments;
1209 my $receipt_html = '';
1211 # currently supported for realtime CC only; send receipt data to SS
1212 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1215 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1218 <TD ALIGN="right">Payment#</TD>
1219 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1223 <TD ALIGN="right">Date</TD>
1225 <TD BGCOLOR="#FFFFFF"><B>! .
1226 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1232 <TD ALIGN="right">Amount</TD>
1233 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1238 <TD ALIGN="right">Payment method</TD>
1239 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1252 'amount' => sprintf('%.2f', $cust_pay->paid),
1253 'date' => $cust_pay->_date,
1254 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1255 'time_pretty' => time2str('%T', $cust_pay->_date),
1256 'auth_num' => $cust_pay->auth,
1257 'order_num' => $cust_pay->order_number,
1258 'receipt_html' => $receipt_html,
1265 'receipt_html' => '',
1272 sub realtime_collect {
1275 my $session = _cache->get($p->{'session_id'})
1276 or return { 'error' => "Can't resume session" }; #better error message
1278 my $custnum = $session->{'custnum'};
1280 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1281 or return { 'error' => "unknown custnum $custnum" };
1284 if ( $p->{'amount'} ) {
1285 $amount = $p->{'amount'};
1287 elsif ( $session->{'pkgnum'} ) {
1288 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1291 $amount = $cust_main->balance;
1294 my $error = $cust_main->realtime_collect(
1295 'method' => $p->{'method'},
1296 'amount' => $amount,
1297 'pkgnum' => $session->{'pkgnum'},
1298 'session_id' => $p->{'session_id'},
1302 return { 'error' => $error } unless ref( $error );
1304 return { 'error' => '', amount => $amount, %$error };
1307 sub start_thirdparty {
1309 my $session = _cache->get($p->{'session_id'})
1310 or return { 'error' => "Can't resume session" }; #better error message
1311 my $custnum = $session->{'custnum'};
1312 my $cust_main = FS::cust_main->by_key($custnum);
1314 my $amount = $p->{'amount'}
1315 or return { error => 'no amount' };
1317 my $result = $cust_main->create_payment(
1318 'method' => $p->{'method'},
1319 'amount' => $p->{'amount'},
1320 'pkgnum' => $session->{'pkgnum'},
1321 'session_id' => $p->{'session_id'},
1324 if ( ref($result) ) { # hashref or error
1327 return { error => $result };
1331 sub finish_thirdparty {
1333 my $session_id = delete $p->{'session_id'};
1334 my $session = _cache->get($session_id)
1335 or return { 'error' => "Can't resume session" };
1336 my $custnum = $session->{'custnum'};
1337 my $cust_main = FS::cust_main->by_key($custnum);
1339 if ( $p->{_cancel} ) {
1340 # customer backed out of making a payment
1341 return $cust_main->cancel_payment( $session_id );
1343 my $result = $cust_main->execute_payment( $session_id, %$p );
1344 if ( ref($result) ) {
1347 return { error => $result };
1351 sub process_payment_order_pkg {
1354 my $hr = process_payment($p);
1355 return $hr if $hr->{'error'};
1360 sub process_payment_order_renew {
1363 my $hr = process_payment($p);
1364 return $hr if $hr->{'error'};
1369 sub process_prepay {
1373 my $session = _cache->get($p->{'session_id'})
1374 or return { 'error' => "Can't resume session" }; #better error message
1378 my $custnum = $session->{'custnum'};
1380 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1381 or return { 'error' => "unknown custnum $custnum" };
1383 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1384 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1392 return { 'error' => $error } if $error;
1394 return { 'error' => '',
1395 'amount' => $amount,
1396 'seconds' => $seconds,
1397 'duration' => duration_exact($seconds),
1398 'upbytes' => $upbytes,
1399 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1400 'downbytes' => $downbytes,
1401 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1402 'totalbytes'=> $totalbytes,
1403 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1410 my $session = _cache->get($p->{'session_id'})
1411 or return { 'error' => "Can't resume session" }; #better error message
1413 my $custnum = $session->{'custnum'};
1415 my $invnum = $p->{'invnum'};
1417 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1418 'custnum' => $custnum } )
1419 or return { 'error' => "Can't find invnum" };
1423 return { 'error' => '',
1424 'invnum' => $invnum,
1425 'invoice_text' => join('', $cust_bill->print_text ),
1426 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1433 my $session = _cache->get($p->{'session_id'})
1434 or return { 'error' => "Can't resume session" }; #better error message
1436 my $custnum = $session->{'custnum'};
1438 my $invnum = $p->{'invnum'};
1440 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1441 'custnum' => $custnum } )
1442 or return { 'error' => "Can't find invnum" };
1446 return { 'error' => '',
1447 'invnum' => $invnum,
1448 'invoice_pdf' => $cust_bill->print_pdf({
1449 'unsquelch_cdr' => 1,
1450 'locale' => $p->{'locale'},
1456 sub legacy_invoice {
1458 my $session = _cache->get($p->{'session_id'})
1459 or return { 'error' => "Can't resume session" }; #better error message
1461 my $custnum = $session->{'custnum'};
1463 my $legacyinvnum = $p->{'legacyinvnum'};
1466 'legacyinvnum' => $legacyinvnum,
1467 'custnum' => $custnum,
1470 my $legacy_cust_bill =
1471 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1472 || qsearchs('legacy_cust_bill', \%hash )
1473 or return { 'error' => "Can't find legacyinvnum" };
1477 return { 'error' => '',
1478 'legacyinvnum' => $legacyinvnum,
1479 'legacyid' => $legacy_cust_bill->legacyid,
1480 'invoice_html' => $legacy_cust_bill->content_html,
1485 sub legacy_invoice_pdf {
1487 my $session = _cache->get($p->{'session_id'})
1488 or return { 'error' => "Can't resume session" }; #better error message
1490 my $custnum = $session->{'custnum'};
1492 my $legacyinvnum = $p->{'legacyinvnum'};
1494 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1495 'legacyinvnum' => $legacyinvnum,
1496 'custnum' => $custnum,
1497 }) or return { 'error' => "Can't find legacyinvnum" };
1501 return { 'error' => '',
1502 'legacyinvnum' => $legacyinvnum,
1503 'legacyid' => $legacy_cust_bill->legacyid,
1504 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1512 #sessioning for this? how do we get the session id to the backend invoice
1513 # template so it can add it to the link, blah
1516 if ( $p->{'invnum'} ) {
1517 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1518 or return { 'error' => 'unknown invnum' };
1519 $agentnum = $cust_bill->cust_main->agentnum;
1522 my $templatename = $p->{'template'} || $p->{'templatename'};
1524 #false laziness-ish w/view/cust_bill-logo.cgi
1526 my $conf = new FS::Conf;
1527 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1528 $templatename = "_$1";
1533 my $filename = "logo$templatename.png";
1535 return { 'error' => '',
1536 'logo' => $conf->config_binary($filename, $agentnum),
1537 'content_type' => 'image/png', #should allow gif, jpg too
1544 my $session = _cache->get($p->{'session_id'})
1545 or return { 'error' => "Can't resume session" }; #better error message
1547 my $custnum = $session->{'custnum'};
1549 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1550 or return { 'error' => "unknown custnum $custnum" };
1552 my $conf = new FS::Conf;
1554 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1556 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1561 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1562 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1563 my $owed = $_->owed;
1565 +{ 'invnum' => $_->invnum,
1566 '_date' => $_->_date,
1567 'date' => time2str("%b %o, %Y", $_->_date),
1568 'date_short' => time2str("%m-%d-%Y", $_->_date),
1569 'previous' => sprintf('%.2f', ($_->previous)[0]),
1570 'charged' => sprintf('%.2f', $_->charged),
1571 'owed' => sprintf('%.2f', $owed),
1572 'balance' => sprintf('%.2f', $balance),
1573 'lastpay' => @payments_and_credits
1574 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1580 return { 'error' => '',
1581 'balance' => $cust_main->balance,
1582 'money_char' => $conf->config("money_char") || '$',
1583 'invoices' => $invoices,
1584 'legacy_invoices' => [
1586 +{ 'legacyinvnum' => $_->legacyinvnum,
1587 'legacyid' => $_->legacyid,
1588 '_date' => $_->_date,
1589 'date' => time2str("%b %o, %Y", $_->_date),
1590 'date_short' => time2str("%m-%d-%Y", $_->_date),
1591 'charged' => sprintf('%.2f', $_->charged),
1592 'has_content' => ( length($_->content_pdf)
1593 || length($_->content_html) ),
1603 my $session = _cache->get($p->{'session_id'})
1604 or return { 'error' => "Can't resume session" }; #better error message
1606 my $custnum = $session->{'custnum'};
1608 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1609 or return { 'error' => "unknown custnum $custnum" };
1611 my @errors = $cust_main->cancel( 'quiet'=>1 );
1613 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1615 return { 'error' => $error };
1622 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1623 return { 'error' => $session } if $context eq 'error';
1625 my $search = { 'custnum' => $custnum };
1626 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1627 my $cust_main = qsearchs('cust_main', $search )
1628 or return { 'error' => "unknown custnum $custnum" };
1630 my $conf = new FS::Conf;
1631 my $immutable = $conf->exists('selfservice_immutable-package');
1633 # the duplication below is necessary:
1634 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1635 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1636 # non-backwards-compatible change breaking the software of anyone using the API
1637 # instead of the stock selfservice
1638 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1639 if( $conf->exists('selfservice_server-view-wholesale') ) {
1640 return { 'svcnum' => $session->{'svcnum'},
1641 'custnum' => $custnum,
1642 'cust_pkg' => [ map {
1644 immutable => $immutable,
1645 part_pkg => [ map $_->hashref, $_->part_pkg ],
1647 [ map $_->hashref, $_->available_part_svc ],
1649 [ map { my $ref = { $_->hash,
1650 label => [ $_->label ],
1652 $ref->{_password} = $_->svc_x->_password
1653 if $context eq 'agent'
1654 && $conf->exists('agent-showpasswords')
1655 && $_->part_svc->svcdb eq 'svc_acct';
1660 } $cust_main->cust_pkg
1663 small_custview( $cust_main, $conf->config('countrydefault') ),
1664 'wholesale_view' => 1,
1665 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1666 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1667 'lnp' => $conf->exists('svc_phone-lnp'),
1671 { 'svcnum' => $session->{'svcnum'},
1672 'custnum' => $custnum,
1673 'cust_pkg' => [ map {
1674 my $primary_cust_svc = $_->primary_cust_svc;
1677 immutable => $immutable,
1678 pkg_label => $_->pkg_locale,
1679 status => $_->status,
1680 statuscolor => $_->statuscolor,
1682 [ map { $_->hashref }
1683 grep { $_->selfservice_access ne 'hidden' }
1684 $_->available_part_svc
1687 [ map { my $ref = { $_->hash,
1688 label => [ $_->label ],
1690 $ref->{_password} = $_->svc_x->_password
1691 if $context eq 'agent'
1692 && $conf->exists('agent-showpasswords')
1693 && $_->part_svc->svcdb eq 'svc_acct';
1694 $ref->{svchash} = { $_->svc_x->hash } if
1695 $_->part_svc->svcdb eq 'svc_phone';
1696 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1697 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1700 grep { $_->part_svc->selfservice_access ne 'hidden' }
1705 ? { $primary_cust_svc->hash,
1706 label => [ $primary_cust_svc->label ],
1707 finger => $primary_cust_svc->svc_x->finger, #uuh
1708 $primary_cust_svc->part_svc->hash,
1712 } $cust_main->ncancelled_pkgs
1715 small_custview( $cust_main, $conf->config('countrydefault') ),
1716 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1724 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1725 return { 'error' => $session } if $context eq 'error';
1727 my $conf = new FS::Conf;
1729 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1730 my $search = { 'custnum' => $custnum };
1731 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1732 my $cust_main = qsearchs('cust_main', $search )
1733 or return { 'error' => "unknown custnum $custnum" };
1735 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1736 if ( ! $pkgnum && $p->{'svcnum'} ) {
1737 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1738 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1742 my @cust_pkg_usage = ();
1743 foreach my $cust_pkg ( $p->{'ncancelled'}
1744 ? $cust_main->ncancelled_pkgs
1745 : $cust_main->unsuspended_pkgs ) {
1746 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1747 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1748 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1751 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1754 foreach (@cust_pkg_usage) {
1755 my $part = $_->part_pkg_usage;
1756 my $tag = $part->description . ($part->shared ? 1 : 0);
1757 my $row = $usage_pools{$tag}
1758 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1759 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1760 $row->[2] += $part->minutes; # minutes total
1762 } # otherwise just leave them empty
1764 if ( $p->{'svcdb'} ) {
1765 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1767 : ref($p->{'svcdb'}) eq 'ARRAY'
1768 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1769 : { $p->{'svcdb'} => 1 };
1770 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1773 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1776 my @svcs; # stuff to return to the client
1777 my %bytes_used_total; # for _used columns only
1778 foreach my $cust_svc (@cust_svc) {
1779 my $svc_x = $cust_svc->svc_x;
1780 my($label, $value) = $cust_svc->label;
1781 my $part_svc = $cust_svc->part_svc;
1782 my $svcdb = $part_svc->svcdb;
1783 my $cust_pkg = $cust_svc->cust_pkg;
1784 my $part_pkg = $cust_pkg->part_pkg;
1787 'svcnum' => $cust_svc->svcnum,
1788 'display_svcnum' => $cust_svc->display_svcnum,
1792 'pkg_label' => $cust_pkg->pkg_locale,
1793 'pkg_status' => $cust_pkg->status,
1794 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1797 # would it make sense to put this in a svc_* method?
1799 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1800 my $last_bill = $cust_pkg->last_bill || 0;
1802 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1803 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1806 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1807 'upbytes_used' => display_bytecount($up_used),
1808 'downbytes_used' => display_bytecount($down_used),
1809 'totalbytes_used' => display_bytecount($up_used + $down_used)
1811 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1812 $bytes_used_total{'upbytes_used'} += $up_used;
1813 $bytes_used_total{'downbytes_used'} += $down_used;
1814 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1817 if ( $svcdb eq 'svc_acct' ) {
1818 foreach (qw(username email finger seconds)) {
1819 $hash{$_} = $svc_x->$_;
1825 'upbytes' => display_bytecount($svc_x->upbytes),
1826 'downbytes' => display_bytecount($svc_x->downbytes),
1827 'totalbytes' => display_bytecount($svc_x->totalbytes),
1829 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1830 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1831 'recharge_upbytes' =>
1832 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1833 'recharge_downbytes' =>
1834 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1835 'recharge_totalbytes' =>
1836 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1841 } elsif ( $svcdb eq 'svc_dsl' ) {
1843 $hash{'phonenum'} = $svc_x->phonenum;
1844 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1845 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1846 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1849 $hash{'name'} = $cust_main->name;
1851 # no usage to hide here
1853 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1855 # could potentially show lots of things...
1856 $hash{'outbound'} = 1;
1857 $hash{'inbound'} = 0;
1858 if ( $svcdb eq 'svc_phone' ) {
1859 if ( $part_pkg->plan eq 'voip_inbound' ) {
1860 $hash{'outbound'} = 0;
1861 $hash{'inbound'} = 1;
1862 } elsif ( $part_pkg->option('selfservice_inbound_format')
1863 or $conf->config('selfservice-default_inbound_cdr_format')
1865 $hash{'inbound'} = 1;
1868 foreach (qw(inbound outbound)) {
1869 # hmm...we can't filter by status here, because there might
1870 # not be cdr_terminations at all. have to go by date.
1871 # find all since the last bill date.
1872 # XXX cdr types? we are going to need them.
1874 my $sum_cdr = $svc_x->sum_cdrs(
1875 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1876 'begin' => ($cust_pkg->last_bill || 0),
1878 'disable_charged_party' => 1,
1880 $hash{$_} = $sum_cdr->hashref;
1883 } # not hiding usage
1887 } # foreach $cust_svc
1889 foreach my $field (keys %bytes_used_total) {
1890 if ($field =~ /bytes/) {
1891 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
1896 'svcnum' => $session->{'svcnum'},
1897 'custnum' => $custnum,
1898 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1899 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1901 'bytes_used_total' => \%bytes_used_total,
1903 map { $usage_pools{$_} }
1907 'hide_usage' => $hide_usage,
1912 sub _customer_svc_x {
1913 my($custnum, $svcnum, $table) = (shift, shift, shift);
1914 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1916 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1917 my $search = " AND custnum = $1";
1918 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1921 'table' => ($table || 'svc_acct'),
1922 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1923 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1924 #'LEFT JOIN cust_main USING ( custnum ) ',
1925 'hashref' => $hashref,
1926 'extra_sql' => $search, #important
1931 sub svc_status_html {
1934 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1935 return { 'error' => $session } if $context eq 'error';
1937 #XXX only svc_dsl for now
1938 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1939 or return { 'error' => "Service not found" };
1941 my $html = $svc_x->getstatus_html;
1943 return { 'html' => $html };
1947 sub svc_status_hash {
1950 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1951 return { 'error' => $session } if $context eq 'error';
1953 #XXX only svc_acct for now
1954 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1955 or return { 'error' => "Service not found" };
1957 my ( $html, $hashref ) = $svc_x->export_getstatus;
1962 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1963 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1964 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1965 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1966 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1969 my( $p, $method ) = @_;
1971 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1972 return { 'error' => $session } if $context eq 'error';
1974 #XXX only svc_acct for now
1975 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1976 or return { 'error' => "Service not found" };
1978 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1980 my $error = $svc_x->$method($p); #$p? returns error?
1981 return { 'error' => $error } if $error;
1983 return {}; #? { 'error' => '' }
1987 sub acct_forward_info {
1990 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1991 return { 'error' => $session } if $context eq 'error';
1993 my $svc_forward = _customer_svc_x( $custnum,
1994 { 'srcsvc' => $p->{'svcnum'} },
1997 or return { 'error' => '',
2001 return { 'error' => '',
2002 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2007 sub process_acct_forward {
2009 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2010 return { 'error' => $session } if $context eq 'error';
2012 my $old = _customer_svc_x( $custnum,
2013 { 'srcsvc' => $p->{'svcnum'} },
2017 if ( $p->{'dst'} eq '' ) {
2019 my $error = $old->delete;
2020 return { 'error' => $error };
2022 return { 'error' => '' };
2025 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2026 'dst' => $p->{'dst'},
2031 $new->svcnum($old->svcnum);
2032 my $cust_svc = $old->cust_svc;
2033 $new->svcpart($old->svcpart);
2034 $new->pkgnuym($old->pkgnum);
2035 $error = $new->replace($old);
2037 my $conf = new FS::Conf;
2038 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2040 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2041 or return { 'error' => 'No service' }; #how would we even get here?
2043 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2045 $error = $new->insert;
2048 return { 'error' => $error };
2052 sub list_dsl_devices {
2055 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2056 return { 'error' => $session } if $context eq 'error';
2058 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2059 or return { 'error' => "Service not found" };
2062 'devices' => [ map {
2063 +{ 'mac_addr' => $_->mac_addr };
2064 } $svc_dsl->dsl_device
2070 sub add_dsl_device {
2073 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2074 return { 'error' => $session } if $context eq 'error';
2076 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2077 or return { 'error' => "Service not found" };
2079 return { 'error' => 'No MAC address supplied' }
2080 unless length($p->{'mac_addr'});
2082 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2083 'mac_addr' => scalar($p->{'mac_addr'}),
2085 my $error = $dsl_device->insert;
2086 return { 'error' => $error };
2090 sub delete_dsl_device {
2093 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2094 return { 'error' => $session } if $context eq 'error';
2096 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2097 or return { 'error' => "Service not found" };
2099 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2100 'mac_addr' => scalar($p->{'mac_addr'}),
2103 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2105 my $error = $dsl_device->delete;
2106 return { 'error' => $error };
2112 _usage_details( \&_port_graph, $p,
2113 'svcdb' => 'svc_port',
2118 my($svc_port, $begin, $end) = @_;
2120 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2121 push @usage, { 'png' => $pngOrError };
2125 sub _list_svc_usage {
2126 my($svc_acct, $begin, $end) = @_;
2128 foreach my $part_export (
2129 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2130 qw( sqlradius sqlradius_withdomain )
2132 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2137 sub list_svc_usage {
2138 _usage_details(\&_list_svc_usage, @_);
2141 sub _list_support_usage {
2142 my($svc_acct, $begin, $end) = @_;
2144 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2145 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2147 push @usage, { 'seconds' => $_->seconds,
2148 'support' => $_->support,
2149 '_date' => $_->_date,
2150 'id' => $_->transaction_id,
2151 'creator' => $_->creator,
2152 'subject' => $_->subject,
2153 'status' => $_->status,
2154 'ticketid' => $_->ticketid,
2160 sub list_support_usage {
2161 _usage_details(\&_list_support_usage, @_);
2164 sub _list_cdr_usage {
2165 # XXX CDR type support...
2166 # XXX any way to do a paged search on this?
2167 # we have to return the results all at once...
2168 my($svc_x, $begin, $end, %opt) = @_;
2169 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2173 'disable_charged_party' => 1,
2178 sub list_cdr_usage {
2180 _usage_details( \&_list_cdr_usage, $p );
2183 sub _usage_details {
2184 my($callback, $p, %opt) = @_;
2185 my $conf = FS::Conf->new;
2187 if ( $conf->exists('selfservice_hide-usage') ) {
2188 return { 'error' => 'Viewing usage is not allowed.' };
2191 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2192 return { 'error' => $session } if $context eq 'error';
2194 my $search = { 'svcnum' => $p->{'svcnum'} };
2195 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2197 my $cust_svc = qsearchs( 'cust_svc', $search );
2198 return { 'error' => 'No service selected in list_svc_usage' }
2201 my $svc_x = $cust_svc->svc_x;
2202 my $svcdb = $svc_x->table;
2203 my $cust_pkg = $cust_svc->cust_pkg;
2204 my $freq = $cust_pkg->part_pkg->freq;
2207 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2209 if ( $p->{inbound} ) {
2210 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2211 || $conf->config('selfservice-default_inbound_cdr_format')
2212 || 'source_default';
2213 $callback_opt{inbound} = 1;
2215 $format = $cust_pkg->part_pkg->option('selfservice_format')
2216 || $conf->config('selfservice-default_cdr_format')
2220 $callback_opt{format} = $format;
2221 $callback_opt{use_clid} = 1;
2222 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2225 my $start = $cust_pkg->setup;
2226 #my $end = $cust_pkg->bill; # or time?
2229 unless ( $p->{beginning} ) {
2230 $p->{beginning} = $cust_pkg->last_bill;
2231 $p->{ending} = $end;
2234 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2235 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2237 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2241 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2242 # ugly kludge, I know
2243 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2244 if (defined $delete_col) {
2245 delete($_->[$delete_col]) foreach ($header, @usage);
2249 #kinda false laziness with FS::cust_main::bill, but perhaps
2250 #we should really change this bit to DateTime and DateTime::Duration
2252 #change this bit to use Date::Manip? CAREFUL with timezones (see
2253 # mailing list archive)
2254 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2255 (localtime($p->{ending}) )[0,1,2,3,4,5];
2256 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2257 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2259 if ( $freq =~ /^\d+$/ ) {
2261 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2263 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2264 } elsif ( $freq =~ /^(\d+)w$/ ) {
2266 $nmday += $weeks * 7;
2267 $pmday -= $weeks * 7;
2268 } elsif ( $freq =~ /^(\d+)d$/ ) {
2272 } elsif ( $freq =~ /^(\d+)h$/ ) {
2277 return { 'error' => "unparsable frequency: ". $freq };
2280 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2281 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2285 'svcnum' => $p->{svcnum},
2286 'beginning' => $p->{beginning},
2287 'ending' => $p->{ending},
2288 'inbound' => $p->{inbound},
2289 'previous' => ($previous > $start) ? $previous : $start,
2290 'next' => ($next < $end) ? $next : $end,
2291 'header' => $header,
2299 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2300 return { 'error' => $session } if $context eq 'error';
2302 my $search = { 'custnum' => $custnum };
2303 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2304 my $cust_main = qsearchs('cust_main', $search )
2305 or return { 'error' => "unknown custnum $custnum" };
2307 my $status = $cust_main->status;
2309 my %order_pkg_options = ();
2310 if ( $p->{locationnum} > 0 ) {
2311 $order_pkg_options{locationnum} = delete($p->{locationnum});
2312 } elsif ( $p->{address1} ) {
2313 $order_pkg_options{'cust_location'} = new FS::cust_location {
2314 map { $_ => $p->{$_} }
2315 qw( address1 address2 city county state zip country )
2319 #false laziness w/ClientAPI/Signup.pm
2321 my $cust_pkg = new FS::cust_pkg ( {
2322 'custnum' => $custnum,
2323 'pkgpart' => $p->{'pkgpart'},
2324 'quantity' => $p->{'quantity'} || 1,
2326 my $error = $cust_pkg->check;
2327 return { 'error' => $error } if $error;
2330 unless ( $p->{'svcpart'} eq 'none' ) {
2334 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2336 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2337 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2338 $svcdb = $part_svc->svcdb;
2340 $svcdb = 'svc_acct';
2342 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2345 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2346 'svc_domain' => [ qw( domain ) ],
2347 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2348 'svc_external' => [ qw( id title ) ],
2349 'svc_pbx' => [ qw( id title ) ],
2352 my $svc_x = "FS::$svcdb"->new( {
2353 'svcpart' => $svcpart,
2354 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2357 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2360 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2361 my $acct_snarf = new FS::acct_snarf ( {
2362 'machine' => $p->{"snarf_machine$snarfnum"},
2363 'protocol' => $p->{"snarf_protocol$snarfnum"},
2364 'username' => $p->{"snarf_username$snarfnum"},
2365 '_password' => $p->{"snarf_password$snarfnum"},
2368 push @acct_snarf, $acct_snarf;
2370 $svc_x->child_objects( \@acct_snarf );
2373 my $y = $svc_x->setdefault; # arguably should be in new method
2374 return { 'error' => $y } if $y && !ref($y);
2376 $error = $svc_x->check;
2377 return { 'error' => $error } if $error;
2383 $error = $cust_main->order_pkg(
2384 'cust_pkg' => $cust_pkg,
2389 return { 'error' => $error } if $error;
2391 my $conf = new FS::Conf;
2392 if ( $conf->exists('signup_server-realtime') ) {
2394 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2397 $cust_pkg->cancel('quiet'=>1);
2400 $cust_pkg->reexport;
2404 $cust_pkg->reexport;
2407 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2409 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2416 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2417 return { 'error' => $session } if $context eq 'error';
2419 my $conf = new FS::Conf;
2420 my $immutable = $conf->exists('selfservice_immutable-package');
2421 return { 'error' => "Package modification disabled" } if $immutable;
2423 my $search = { 'custnum' => $custnum };
2424 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2425 my $cust_main = qsearchs('cust_main', $search )
2426 or return { 'error' => "unknown custnum $custnum" };
2428 my $status = $cust_main->status;
2429 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2430 or return { 'error' => "unknown package $p->{pkgnum}" };
2432 #if someone does need self-service package change of suspended packages,
2433 # figure out how to be more discriminating
2434 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2435 if $cust_pkg->status eq 'suspended';
2437 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2438 'quantity' => $p->{'quantity'} || 1,
2441 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2442 unless ref($err_or_cust_pkg);
2444 if ( $conf->exists('signup_server-realtime') ) {
2446 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2449 $err_or_cust_pkg->suspend;
2452 $err_or_cust_pkg->reexport;
2456 $err_or_cust_pkg->reexport;
2459 return { error => '', pkgnum => $cust_pkg->pkgnum };
2463 sub order_recharge {
2466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2467 return { 'error' => $session } if $context eq 'error';
2469 my $search = { 'custnum' => $custnum };
2470 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2471 my $cust_main = qsearchs('cust_main', $search )
2472 or return { 'error' => "unknown custnum $custnum" };
2474 my $status = $cust_main->status;
2475 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2476 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2478 my $svc_x = $cust_svc->svc_x;
2479 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2482 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2483 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2484 recharge_totalbytes );
2485 my $amount = $part_pkg->option('recharge_amount', 1);
2487 my ($l, $v, $d) = $cust_svc->label; # blah
2488 my $pkg = "Recharge $v";
2490 my $bill_error = $cust_main->charge($amount, $pkg,
2491 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2492 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2493 $part_pkg->taxclass); #meh
2495 my $conf = new FS::Conf;
2496 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2498 $bill_error = _do_bop_realtime( $cust_main, $status );
2503 my $error = $svc_x->recharge (\%vhash);
2504 return { 'error' => $error } if $error;
2508 my $error = $bill_error;
2509 $error ||= $svc_x->recharge (\%vhash);
2510 return { 'error' => $error } if $error;
2513 return { error => '', svc => $cust_svc->part_svc->svc };
2517 sub _do_bop_realtime {
2518 my ($cust_main, $status, %opt) = @_;
2520 my $old_balance = $cust_main->balance;
2523 my $bill_error = $cust_main->bill(
2524 'return_bill' => \@cust_bill,
2527 $bill_error ||= $cust_main->apply_payments_and_credits;
2529 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2530 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2532 if ( $cust_main->balance > $old_balance
2533 && $cust_main->balance > 0
2534 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2535 || $status eq 'suspended'
2539 unless ( $opt{'no_invoice_void'} ) {
2541 #this used to apply a credit, but now we can void invoices...
2542 foreach my $cust_bill (@cust_bill) {
2543 my $voiderror = $cust_bill->void('automatic payment failed');
2544 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2549 return { 'error' => '_decline', 'bill_error' => $bill_error };
2552 if ( $opt{'collect'} ) {
2553 my $collect_error = $cust_main->collect();
2554 return { 'error' => '_decline', 'bill_error' => $collect_error }
2555 if $collect_error; #?
2564 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2565 return { 'error' => $session } if $context eq 'error';
2567 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2568 or return { 'error' => "unknown custnum $custnum" };
2570 my @cust_pkg = sort { $a->bill <=> $b->bill }
2571 grep { $_->part_pkg->freq ne '0' }
2572 $cust_main->ncancelled_pkgs;
2574 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2576 my $total = $cust_main->balance;
2579 my $bill = $_->bill;
2580 $total += $_->part_pkg->base_recur($_, \$bill);
2581 my $renew_date = $_->part_pkg->add_freq($_->bill);
2583 'pkgnum' => $_->pkgnum,
2584 'amount' => sprintf('%.2f', $total),
2585 'bill_date' => $_->bill,
2586 'bill_date_pretty' => time2str('%x', $_->bill),
2587 'renew_date' => $renew_date,
2588 'renew_date_pretty' => time2str('%x', $renew_date),
2589 'expire_date' => $_->expire,
2590 'expire_date_pretty' => time2str('%x', $_->expire),
2595 return { 'dates' => \@array };
2599 sub payment_info_renew_info {
2601 my $renew_info = renew_info($p);
2602 my $payment_info = payment_info($p);
2603 return { %$renew_info,
2611 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2612 return { 'error' => $session } if $context eq 'error';
2614 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2615 or return { 'error' => "unknown custnum $custnum" };
2617 my $date = $p->{'date'};
2621 #freeside-daily -n -d $date fs_daily $custnum
2622 $cust_main->bill_and_collect( 'time' => $date,
2623 'invoice_time' => $now,
2624 'actual_time' => $now,
2625 'check_freq' => '1d',
2628 return { 'error' => '' };
2634 my $session = _cache->get($p->{'session_id'})
2635 or return { 'error' => "Can't resume session" }; #better error message
2637 my $custnum = $session->{'custnum'};
2639 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2640 or return { 'error' => "unknown custnum $custnum" };
2642 my $conf = new FS::Conf;
2644 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2645 or return { 'error' => 'Permission denied' };
2647 my $pkgnum = $p->{'pkgnum'};
2649 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2650 'pkgnum' => $pkgnum, } )
2651 or return { 'error' => "unknown pkgnum $pkgnum" };
2653 my $error = $cust_pkg->suspend(reason => $reasonnum);
2654 return { 'error' => $error };
2660 my $session = _cache->get($p->{'session_id'})
2661 or return { 'error' => "Can't resume session" }; #better error message
2663 my $custnum = $session->{'custnum'};
2664 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2665 or return { 'error' => "unknown custnum $custnum" };
2667 my $pkgnum = $p->{'pkgnum'};
2668 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2669 'pkgnum' => $pkgnum, } )
2670 or return { 'error' => "unknown pkgnum $pkgnum" };
2672 my $error = $cust_pkg->cancel( 'quiet' => 1,
2673 'date' => $p->{'date'},
2675 return { 'error' => $error };
2678 sub provision_phone {
2681 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2683 #editing an existing phone number
2684 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2685 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2686 return { 'error' => $session } if $context eq 'error';
2688 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2689 return { 'error' => 'service not found' } unless $svc_phone;
2690 return { 'error' => 'invalid svcnum' }
2691 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2693 $svc_phone->email($p->{'email'})
2694 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2695 $svc_phone->forwarddst($p->{'forwarddst'})
2696 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2697 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2698 return { 'error' => $svc_phone->replace };
2702 unless ( $p->{'lnp'} ) {
2703 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2704 $p->{'lnp_status'} = "portingin";
2705 return _provision( 'FS::svc_phone',
2706 [qw(lnp_desired_due_date lnp_other_provider
2707 lnp_other_provider_account phonenum countrycode lnp_status)],
2708 [qw(phonenum countrycode)],
2714 # single DID order (the usual case)
2715 unless (scalar(@bulkdid)) {
2716 return _provision( 'FS::svc_phone',
2717 [qw(phonenum countrycode)],
2718 [qw(phonenum countrycode)],
2724 # bulk DID order case
2726 foreach my $did ( @bulkdid ) {
2727 $did =~ s/[^0-9]//g;
2728 $error = _provision( 'FS::svc_phone',
2729 [qw(phonenum countrycode)],
2730 [qw(phonenum countrycode)],
2732 'pkgnum' => $p->{'pkgnum'},
2733 'svcpart' => $p->{'svcpart'},
2735 'countrycode' => $p->{'countrycode'},
2736 'session_id' => $p->{'session_id'},
2739 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2741 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2746 warn "provision_pbx called\n"
2749 warn "provision_pbx calling _provision\n"
2751 _provision( 'FS::svc_pbx',
2752 [qw(id title max_extensions max_simultaneous ip_addr)],
2753 [qw(id title max_extensions max_simultaneous ip_addr)],
2759 sub provision_acct {
2761 warn "provision_acct called\n"
2764 return { 'error' => gettext('passwords_dont_match') }
2765 if $p->{'_password'} ne $p->{'_password2'};
2766 return { 'error' => gettext('empty_password') }
2767 unless length($p->{'_password'});
2769 if ($p->{'domsvc'}) {
2770 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2771 qw ( svcpart pkgnum ) );
2772 return { 'error' => gettext('invalid_domain') }
2773 unless ($domains{$p->{'domsvc'}});
2776 warn "provision_acct calling _provision\n"
2778 _provision( 'FS::svc_acct',
2779 [qw(username _password domsvc)],
2780 [qw(username _password domsvc)],
2786 sub provision_external {
2788 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2789 _provision( 'FS::svc_external',
2797 sub provision_forward {
2799 _provision( 'FS::svc_forward',
2800 ['srcsvc','src','dstsvc','dst'],
2807 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2808 warn "_provision called for $class\n"
2811 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2812 return { 'error' => $session } if $context eq 'error';
2814 my $search = { 'custnum' => $custnum };
2815 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2816 my $cust_main = qsearchs('cust_main', $search )
2817 or return { 'error' => "unknown custnum $custnum" };
2819 my $pkgnum = $p->{'pkgnum'};
2821 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2823 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2824 'pkgnum' => $pkgnum,
2826 or return { 'error' => "unknown pkgnum $pkgnum" };
2828 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2830 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2831 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2833 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2834 if $class ne 'FS::'. $part_svc->svcdb;
2836 warn "creating $class record\n"
2838 my $svc_x = $class->new( {
2839 'pkgnum' => $p->{'pkgnum'},
2840 'svcpart' => $p->{'svcpart'},
2841 map { $_ => $p->{$_} } @$fields
2844 my %insert_args = ();
2845 #i shouldn't be a special case here (pass an option or something)
2846 if ( $class eq 'FS::svc_phone'
2847 && grep length($p->{$_}), @location_editable_fields
2850 $insert_args{'cust_location'} = new FS::cust_location {
2851 map { $_ => $p->{$_} } @location_editable_fields
2855 warn "inserting $class record\n"
2857 my $error = $svc_x->insert(%insert_args);
2860 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2862 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2865 my $return = { 'svc' => $part_svc->svc,
2867 map { $_ => $svc_x->get($_) } @$return_fields
2869 warn "_provision returning ". Dumper($return). "\n"
2878 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2879 return { 'error' => $session } if $context eq 'error';
2881 my $search = { 'custnum' => $custnum };
2882 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2883 my $cust_main = qsearchs('cust_main', $search )
2884 or return { 'error' => "unknown custnum $custnum" };
2886 my $pkgnum = $p->{'pkgnum'};
2888 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2889 'pkgnum' => $pkgnum,
2891 or return { 'error' => "unknown pkgnum $pkgnum" };
2893 my $svcpart = $p->{'svcpart'};
2895 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2896 'svcpart' => $svcpart, } )
2897 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2898 my $part_svc = $pkg_svc->part_svc;
2900 my $conf = new FS::Conf;
2903 'svc' => $part_svc->svc,
2904 'svcdb' => $part_svc->svcdb,
2905 'pkgnum' => $pkgnum,
2906 'svcpart' => $svcpart,
2907 'custnum' => $custnum,
2909 'security_phrase' => 0, #XXX !
2910 'svc_acct_pop' => [], #XXX !
2912 'init_popstate' => '',
2917 small_custview( $cust_main, $conf->config('countrydefault') ),
2921 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2922 && $ret->{'svcdb'} eq 'svc_phone') {
2923 $ret->{'svcnum'} = $p->{'svcnum'};
2924 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2925 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2926 $ret->{'email'} = $svc_phone->email;
2927 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2931 if ($ret->{'svcdb'} eq 'svc_forward') {
2932 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
2938 sub unprovision_svc {
2941 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2942 return { 'error' => $session } if $context eq 'error';
2944 my $search = { 'custnum' => $custnum };
2945 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2946 my $cust_main = qsearchs('cust_main', $search )
2947 or return { 'error' => "unknown custnum $custnum" };
2949 my $svcnum = $p->{'svcnum'};
2951 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2952 or return { 'error' => "unknown svcnum $svcnum" };
2954 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2955 unless $cust_svc->cust_pkg->custnum == $custnum;
2957 my $conf = new FS::Conf;
2959 return { 'svc' => $cust_svc->part_svc->svc,
2960 'error' => $cust_svc->cancel,
2962 small_custview( $cust_main, $conf->config('countrydefault') ),
2967 sub myaccount_passwd {
2969 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2970 return { 'error' => $session } if $context eq 'error';
2972 return { 'error' => "New passwords don't match." }
2973 if $p->{'new_password'} ne $p->{'new_password2'};
2975 return { 'error' => 'Enter new password' }
2976 unless length($p->{'new_password'});
2978 #my $search = { 'custnum' => $custnum };
2979 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2980 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2981 my $search = " AND custnum = $1";
2982 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2984 my $svc_acct = qsearchs( {
2985 'table' => 'svc_acct',
2986 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2987 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2988 'LEFT JOIN cust_main USING ( custnum ) ',
2989 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2990 'extra_sql' => $search, #important
2992 or return { 'error' => "Service not found" };
2996 my $conf = new FS::Conf;
2998 return { 'error' => 'Incorrect current password.' }
2999 if ( exists($p->{'old_password'})
3000 || $conf->exists('selfservice-password_change_oldpass')
3002 && ! $svc_acct->check_password($p->{'old_password'});
3004 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3005 || $svc_acct->set_password($p->{'new_password'})
3006 || $svc_acct->replace();
3008 #regular pw change in self-service should change contact pw too, otherwise its
3009 #way too confusing. hell its confusing they're separate at all, but alas.
3010 #need to support the "ISP provides email that's used as a contact email" case
3012 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3013 if ( $contact && $contact->custnum == $custnum ) {
3014 #svc_acct was successful but this one returns an error? "shouldn't happen"
3015 #don't recheck is_password_allowed here; if the svc_acct password was
3016 #legal, that's good enough
3017 $error ||= $contact->change_password($p->{'new_password'});
3020 my($label, $value) = $svc_acct->cust_svc->label;
3022 return { 'error' => $error,
3032 my $info = skin_info($p);
3034 my $conf = new FS::Conf;
3035 my $verification = $conf->config('selfservice-password_reset_verification')
3036 or return { %$info, 'error' => 'Password resets disabled' };
3041 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3043 $contact = FS::contact->by_selfservice_email($p->{'email'});
3045 $cust_main = $contact->cust_main if $contact;
3047 #also look for an svc_acct, otherwise it would be super confusing
3049 my($username, $domain) = split('@', $p->{'email'});
3050 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3051 if ( $svc_domain ) {
3052 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3053 'domsvc' => $svc_domain->svcnum }
3056 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3057 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3059 #precaution: don't change svc_acct password not part of the same
3060 # customer as contact
3061 $svc_acct = '' if ! $cust_pkg
3062 || $cust_pkg->custnum != $cust_main->custnum;
3067 return { %$info, 'error' => 'Email address not found' }
3068 unless $contact || $svc_acct;
3070 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3072 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3073 or return { %$info, 'error' => 'Account not found' };
3075 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3076 'domsvc' => $svc_domain->svcnum }
3078 or return { %$info, 'error' => 'Account not found' };
3080 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3081 or return { %$info, 'error' => 'Account not found' };
3083 $cust_main = $cust_pkg->cust_main;
3088 'email' => sub { 1; },
3090 my( $p, $cust_main ) = @_;
3091 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3092 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3095 my( $p, $cust_main ) = @_;
3096 my $cust_pay = qsearchs({
3097 'table' => 'cust_pay',
3098 'hashref' => { 'custnum' => $cust_main->custnum },
3099 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3103 $p->{'amount'} == $cust_pay->paid;
3106 my( $p, $cust_main ) = @_;
3107 $p->{'zip'} eq $cust_main->zip
3108 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3112 foreach my $verify ( split(',', $verification) ) {
3114 &{ $verify{$verify} }( $p, $cust_main )
3115 or return { %$info, 'error' => 'Account not found' };
3119 #okay, we're verified
3123 my $error = $contact->send_reset_email(
3124 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3128 return { %$info, 'error' => $error }; #????
3131 } elsif ( $svc_acct ) {
3133 #create a unique session
3135 my $reset_session = {
3136 'svcnum' => $svc_acct->svcnum,
3137 'agentnum' => $svc_acct->cust_main->agentnum,
3140 my $timeout = '1 hour'; #?
3142 my $reset_session_id;
3144 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3145 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3148 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3152 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3153 $cust_main->agentnum);
3154 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3155 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3157 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3158 my $error = $msg_template->send( 'cust_main' => $cust_main,
3159 'object' => $svc_acct,
3160 'substitutions' => {
3161 'session_id' => $reset_session_id,
3165 return { %$info, 'error' => $error }; #????
3170 return { %$info, 'error' => '' };
3173 sub check_reset_passwd {
3176 my $conf = new FS::Conf;
3177 my $verification = $conf->config('selfservice-password_reset_verification')
3178 or return { 'error' => 'Password resets disabled' };
3180 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3181 or return { 'error' => "Can't resume session" }; #better error message
3183 if ( $reset_session->{'svcnum'} ) {
3185 my $svcnum = $reset_session->{'svcnum'};
3187 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3188 or return { 'error' => "Service not found" };
3190 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3191 my $info = skin_info($p);
3195 'session_id' => $p->{'session_id'},
3196 'username' => $svc_acct->username,
3199 } elsif ( $reset_session->{'contactnum'} ) {
3201 my $contactnum = $reset_session->{'contactnum'};
3203 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3204 or return { 'error' => "Contact not found" };
3206 my @contact_email = $contact->contact_email;
3207 return { 'error' => 'No contact email' } unless @contact_email;
3209 $p->{'agentnum'} = $contact->cust_main->agentnum;
3210 my $info = skin_info($p);
3214 'session_id' => $p->{'session_id'},
3215 'email' => $contact_email[0]->email, #the first?
3220 return { 'error' => 'No svcnum or contactnum in session' }; #??
3226 sub process_reset_passwd {
3229 my $conf = new FS::Conf;
3230 my $verification = $conf->config('selfservice-password_reset_verification')
3231 or return { 'error' => 'Password resets disabled' };
3233 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3234 or return { 'error' => "Can't resume session" }; #better error message
3239 if ( $reset_session->{'svcnum'} ) {
3241 my $svcnum = $reset_session->{'svcnum'};
3243 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3244 or return { 'error' => "Service not found" };
3246 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3247 $info ||= skin_info($p);
3252 if ( $reset_session->{'contactnum'} ) {
3254 my $contactnum = $reset_session->{'contactnum'};
3256 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3257 or return { 'error' => "Contact not found" };
3259 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3260 $info ||= skin_info($p);
3264 return { %$info, 'error' => "New passwords don't match." }
3265 if $p->{'new_password'} ne $p->{'new_password2'};
3267 return { %$info, 'error' => 'Enter new password' }
3268 unless length($p->{'new_password'});
3272 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3273 || $svc_acct->set_password($p->{'new_password'})
3274 || $svc_acct->replace();
3276 return { %$info, 'error' => $error } if $error;
3278 #my($label, $value) = $svc_acct->cust_svc->label;
3279 #return { 'error' => $error,
3280 # #'label' => $label,
3281 # #'value' => $value,
3288 my $error = $contact->is_password_allowed($p->{'new_password'})
3289 || $contact->change_password($p->{'new_password'});
3291 return { %$info, 'error' => $error }; # if $error;
3295 #password changed ,so remove session, don't want it reused
3296 _cache->remove($p->{'session_id'});
3298 return { %$info, 'error' => '' };
3302 sub validate_passwd {
3306 %result = ( 'fieldid' => $p->{'fieldid'} )
3307 if $p->{'fieldid'} =~ /^\w+$/;
3309 return { %result, 'password_invalid' => 'Enter new password' }
3310 unless length($p->{'check_password'});
3313 if ($p->{'svcnum'}) {
3314 # false laziness with myaccount_passwd
3315 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3316 return { %result, 'error' => $session } if $context eq 'error';
3318 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3319 my $search = " AND custnum = $1";
3320 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3322 $svc_acct = qsearchs( {
3323 'table' => 'svc_acct',
3324 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3325 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3326 'LEFT JOIN cust_main USING ( custnum ) ',
3327 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3328 'extra_sql' => $search, #important
3330 or return { %result, 'error' => "Service not found" };
3331 # end false laziness
3334 unless ($svc_acct) {
3335 my $conf = new FS::Conf;
3336 my $agentnum = $p->{'agentnum'};
3337 return { %result, 'password_valid' => 1 }
3338 if $conf->config_bool('password-insecure', $p->{'agentnum'});
3341 $svc_acct ||= new FS::svc_acct {};
3343 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3344 return { %result, 'password_invalid' => $error } if $error;
3345 return { %result, 'password_valid' => 1 };
3350 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3351 return { 'error' => $session } if $context eq 'error';
3354 if ( $session->{'pkgnum'} ) {
3356 #tickets for specific service with pkg-balances on
3357 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3358 'pkgnum' => $session->{'pkgnum'} })
3359 or return { 'error' => 'unknown package' };
3360 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3361 push @tickets, $cust_svc->tickets( $p->{status} );
3366 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3367 or return { 'error' => "unknown custnum $custnum" };
3369 @tickets = $cust_main->tickets( $p->{status} );
3372 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3373 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3374 my $conf = new FS::Conf;
3375 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3379 ($a->{'_selfservice_priority'} eq '') <=>
3380 ($b->{'_selfservice_priority'} eq '')
3383 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3389 +{ tickets => \@tickets };
3396 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3397 return { 'error' => $session } if $context eq 'error';
3399 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3400 FS::TicketSystem->init();
3402 my $conf = new FS::Conf;
3403 my $queue = $p->{'queue'}
3404 || $conf->config('ticket_system-selfservice_queueid')
3405 || $conf->config('ticket_system-default_queueid');
3407 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3408 my $err_or_ticket = FS::TicketSystem->create_ticket(
3409 '', #create RT session based on FS CurrentUser (fs_selfservice)
3411 'custnum' => $custnum,
3412 'svcnum' => $session->{'svcnum'},
3413 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3416 if ( ref($err_or_ticket) ) {
3417 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3419 return { 'error' => '',
3420 'ticket_id' => $err_or_ticket->id,
3423 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3425 return { 'error' => $err_or_ticket };
3433 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3434 return { 'error' => $session } if $context eq 'error';
3436 return { error => 'requested format not implemented' }
3437 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3439 my $conf = new FS::Conf;
3440 my $age_threshold = 0;
3441 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3442 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3444 my $search = { 'custnum' => $custnum };
3445 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3446 my $cust_main = qsearchs('cust_main', $search )
3447 or return { 'error' => "unknown custnum $custnum" };
3449 # does it make more sense to just run one sql query for this instead of all the
3450 # insanity below? would increase performance greately for large data sets?
3452 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3453 my @part_svc = $cust_pkg->part_svc;
3454 foreach my $part_svc ( @part_svc ) {
3455 if($part_svc->svcdb eq 'svc_phone'){
3456 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3457 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3458 push @svc_phone, $cust_pkg_svc->svc_x
3459 if $cust_pkg_svc->date_inserted >= $age_threshold;
3467 my($xls_r,$xls_c) = (0,0);
3470 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3471 if($p->{'format'} eq 'csv') {
3472 $csv = new Text::CSV_XS { 'always_quote' => 1,
3475 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3476 $content .= $csv->string;
3478 elsif($p->{'format'} eq 'xls') {
3479 my $XLS1 = new IO::Scalar \$content;
3480 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3481 or return { 'error' => "Error opening .xls file: $!" };
3482 $xls = $xls_workbook->add_worksheet('DIDs');
3483 foreach ( @fields ) {
3484 $xls->write(0,$xls_c++,$_);
3489 foreach my $svc_phone ( @svc_phone ) {
3490 my @cols = map { $svc_phone->$_ } @fields;
3491 if($p->{'format'} eq 'csv') {
3492 return { 'error' => 'Unable to create CSV' }
3493 unless $csv->combine(@cols);
3494 $content .= $csv->string;
3496 elsif($p->{'format'} eq 'xls') {
3499 $xls->write($xls_r,$xls_c++,$_);
3505 $xls_workbook->close() if $p->{'format'} eq 'xls';
3507 { content => $content, format => $p->{'format'}, };
3512 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3513 return { 'error' => $session } if $context eq 'error';
3515 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3516 # FS::TicketSystem->init();
3517 # return { 'error' => 'get_ticket configuration error' }
3518 # if $FS::TicketSystem::system ne 'RT_Internal';
3520 # check existence and ownership as part of this
3521 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3522 my $rt_session = FS::TicketSystem->session('');
3523 my $Ticket = FS::TicketSystem->get_ticket_object(
3525 ticket_id => $p->{'ticket_id'},
3528 return { 'error' => 'ticket not found' } if !$Ticket;
3530 if ( length( $p->{'subject'} || '' ) ) {
3532 if ( $p->{'subject'} ne $Ticket->Subject ) {
3533 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3534 return { 'error' => "unable to set subject: $msg" } if !$val;
3538 if(length($p->{'reply'})) {
3539 my @err_or_res = FS::TicketSystem->correspond_ticket(
3541 'ticket_id' => $p->{'ticket_id'},
3542 'content' => $p->{'reply'},
3545 return { 'error' => 'unable to reply to ticket' }
3546 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3549 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3550 my $err_or_ticket = FS::TicketSystem->get_ticket(
3552 'ticket_id' => $p->{'ticket_id'},
3555 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3556 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3558 return { 'error' => $err_or_ticket };
3561 my @custs = @{$err_or_ticket->{'custs'}};
3562 my @txns = @{$err_or_ticket->{'txns'}};
3565 # superseded by check in get_ticket_object
3566 #return { 'error' => 'invalid ticket requested' }
3567 #unless grep($_ eq $custnum, @custs);
3569 foreach my $txn ( @txns ) {
3570 push @filtered_txns, $txn
3571 if ($txn->{'type'} eq 'EmailRecord'
3572 || $txn->{'type'} eq 'Correspond'
3573 || $txn->{'type'} eq 'Create');
3576 warn "$me get_ticket: successful: \n"
3578 return { 'error' => '',
3579 'transactions' => \@filtered_txns,
3580 'ticket_fields' => $err_or_ticket->{'fields'},
3581 'ticket_id' => $p->{'ticket_id'},
3585 sub adjust_ticket_priority {
3587 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3588 return { 'error' => $session } if $context eq 'error';
3590 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3591 # FS::TicketSystem->init;
3592 my $ss_priority = FS::TicketSystem->selfservice_priority;
3594 return { 'error' => 'adjust_ticket_priority configuration error' }
3595 if $FS::TicketSystem::system ne 'RT_Internal'
3598 my $values = $p->{'values'}; #hashref, id => priority value
3601 foreach my $id (keys %$values) {
3602 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3603 my $Ticket = FS::TicketSystem->get_ticket_object('',
3605 'custnum' => $custnum,
3608 $ticket_error{$id} = 'ticket not found';
3612 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3613 # We're not going to implement it for RT_External.
3614 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3615 my $new_value = $values->{$id};
3616 next if $old_value eq $new_value;
3618 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3620 # AddCustomFieldValue works fine (replacing any existing value) if it's
3621 # a single-valued custom field, which it should be. If it's not, you're
3622 # doing something wrong.
3624 if ( length($new_value) ) {
3625 ($val, $msg) = $Ticket->AddCustomFieldValue(
3626 Field => $ss_priority,
3627 Value => $new_value,
3631 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3632 Field => $ss_priority,
3633 Value => $old_value,
3637 $ticket_error{$id} = $msg if !$val;
3638 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3640 return { 'error' => '',
3641 'ticket_error' => \%ticket_error,
3642 %{ customer_info($p) } # send updated customer info back
3648 sub _custoragent_session_custnum {
3651 my($context, $session, $custnum);
3652 if ( $p->{'session_id'} ) {
3654 $context = 'customer';
3655 $session = _cache->get($p->{'session_id'})
3656 or return ( 'error' => "Can't resume session" ); #better error message
3657 $custnum = $session->{'custnum'};
3659 } elsif ( $p->{'agent_session_id'} ) {
3662 my $agent_cache = new FS::ClientAPI_SessionCache( {
3663 'namespace' => 'FS::ClientAPI::Agent',
3665 $session = $agent_cache->get($p->{'agent_session_id'})
3666 or return ( 'error' => "Can't resume session" ); #better error message
3667 $custnum = $p->{'custnum'};
3671 return ( 'error' => "Can't resume session" ); #better error message
3674 ($context, $session, $custnum);