1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
|
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>WISPA Member Billing Software Comparison 2017</title>
{ include('elements/header.html'); }
<div id="content1">
<h6>WISPA Member Billing Software Comparison 2017</h6>
<p align="left">I put together a concise comparison highlighting the differences between different billing systems. I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
<p align="left">Of course I hope you'll consider <a href="http://freeside.biz/">Freeside</a>, but I know we're not the right fit for everyone. These eleven vendors support WISPA through association membership and trade show sponsorshop. Please consider supporting vendors who support our industry.
<p align="left">I hope this helps you find the right billing vendor for you!
<p align="left">P.S. Friends don't let friends use Quickbooks for subscriber billing. :)
<p align="left">
-- <br>
Ivan Kohler<br>
President and Head Geek<br>
Freeside Internet Services, Inc.<br>
<br><br>
<table width="98%" cellpadding="0" cellspacing="0" class="tblprod">
<tr><td align="center" valign="top">
<table width="100%" class="comparison" cellpadding="0" cellspacing="0">
<tr>
<td></td>
<td><a href="http://freeside.biz/"><img src="imgs/big-logo.png" alt="Freeside" width=170></a></td>
<td><img src="http://www.wispsolutions.com/images/stories/AzotelSIMPLer/azotel-logo.gif" width=130 alt="Azotel"></a></td>
<td><img src="https://www.billmax.com/images/BillMax-shadow.jpg" width=130 alt="Billmax"></a></td>
<td><img src="cdg.png" height=64 alt="CDG"></a></td>
<td><img src="http://www.directlinkadmin.com/img/logo.png" width=130 alt="DirectLink Admin"></a></td>
<td><img src="http://www.iea-software.com/images/emerald/emerald6sm.png" width=130 alt="Emerald"></a></td>
<td><img src="http://site2.ispbilling.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
<td><img src="http://www.wispa.org/Portals/37/ContactImages/8978.png" width=130 alt="Powercode"></a></td>
<td><img src="http://www.wispa.org/Portals/37/ContactImages/8952.png" width=130 alt="Sonar"></a></td>
<td><img src="https://d1a309rwthnrm3.cloudfront.net/wp-content/uploads/2014/01/04183021/visp.png" width=130 alt="VISP"></a></td>
<td><img src="http://www.wispmon.com/img/wispmonsm.png" width=130 alt="WISPMon"></a></td>
</tr>
<tr>
<th><a href="http://www.wispa.org">WISPA</a> member</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>Exhibiting at <a href="http://www.wispa.org/Events/WISPAPALOOZA">WISPAPalooza 2017</a></th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>WISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>CDR billing / Telco features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
</tr>
<tr>
<th>Fiber ISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
</tr>
<tr>
<th>Deployment</th>
<td>Mostly Premise (New: Hosted)</td>
<td>Hosted</td>
<td>Mostly Premise (also Hosted)</td>
<td>Hosted or Premise</td>
<td>Hosted</td>
<td>Premise</td>
<td>Premise</td>
<td>Premise</td>
<td>Hosted</td>
<td>Hosted</td>
<td>Mostly Hosted (also Premise)</td>
</tr>
<!-- <tr>
<th>Client</th>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Windows</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
</tr>
-->
<tr>
<th>License</th>
<td>Open-source</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
</tr>
<tr>
<th>Price</th>
<td>No per-customer or license charges. Can purchase implementation, support, and customization services.</td>
<td>?/customer/month</td>
<td>$0.15-$0.20/customer/month</td>
<td>"If you have to ask, you can't afford it"</td>
<td>$0.50/customer/month</td>
<td>?/customer/month</td>
<td>100 customers free, then $0.05-$0.70/customer/month</td>
<td>$0.63-$1.40/customer/month</td>
<td>$0.50-$1.25/customer/month</td>
<td>$0.90-$1.30/customer/month</td>
<td>$0.75-$1.25/customer/month</td>
</tr>
<tr>
<th>Monthly price, 1000 customers</th>
<td><span class="smyes">$195</span></td>
<td>$18,000 (one-time, not monthly)</td>
<td>$199</td>
<td>?</td>
<td>$500</td>
<td>$4170 (one-time, not monthly), plus $141/month</td>
<td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
<td>$1330</td>
<td>$1250</td>
<td>$1300</td>
<td>$1100</td>
</tr>
<tr>
<th>Monthly price, 3500 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>c. $600</td>
<td>?</td>
<td>$1750</td>
<td>$8145 (one-time, not monthly), plus $141/month</td>
<td>$368 <!-- ($314 Platypus + $54 Windows 2012 server & SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
<td>$3920</td>
<td>$4375</td>
<td>$3150</td>
<td>$2625</td>
</tr>
<tr>
<th>Monthly price, 10,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>$5000</td>
<td>?</td>
<td>$641 <!--($472 Platypus + $169 Windows 2012 server & SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
<td>$11,250</td>
<td>$9,100</td>
<td>$9,000</td>
<td>$7,500</td>
</tr>
<!--
<tr>
<th>Monthly price, 100,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>$50,000</td>
<td>?</td>
<td>?</td>
<td>$66.250</td>
<td>$90,000</td>
<td>?</td>
</tr>
-->
<tr>
<th>Ongoing development</th>
<td>Active (new major version last year)</td>
<td>Active</td>
<td>Active</td>
<td>Active</td>
<td>Active (new product)</td>
<td>Active</td>
<td>Minimal</td>
<td>Active</td>
<td>Active (new product)</td>
<td>Active</td>
<td>Active (new major version 2015)</td>
</tr>
<!-- XXXXX .... survey says? not opening this can of worms right now
<tr>
<th>Share of WISP market</th>
<td>Small</td>
<td>Large</td>
<td>Small</td>
<td>New market / Small?</td>
<td>Small?</td>
<td>New product</td>
<td>Large</td>
<td>Large</td>
<td>New product</td>
<td>Medium?</td>
<td>Small</td>
</tr>
-->
<tr>
<th>Vendor country</th>
<td>US</td>
<td>Ireland (sold through US distributors)</td>
<td>US</td>
<td>US</td>
<td>US</td>
<td>US</td>
<td>Canada (Platypus in US)</td>
<td>US</td>
<td>US</td>
<td>Philippines / Hong Kong</td>
<td>US</td>
</tr>
<tr>
<th>Vendor business/ownership</th>
<td>Billing software</td>
<td>Billing software</td>
<td>Billing and geologic software</td>
<td>Billing software</td>
<td>MDU ISP (VideoDirect)</td>
<td>Billing software</td>
<td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
<td>WISP (Bertram wireless)</td>
<td>Billing software</td>
<td>Billing software, managed ISP services (call center, email/web hosting)</td>
<td>Billing software</td>
</tr>
<tr>
<th>Vendor size</th>
<td>Small</td>
<td>Small</td>
<td>Tiny</td>
<td>Huge</td>
<td>Tiny</td>
<td>Small</td>
<td>Medium</td>
<td>Large</td>
<td>Small</td>
<td>Medium</td>
<td>Tiny</td>
</tr>
<tr>
<th>Since</th>
<td>1998</td>
<td>2010<!--2005 (2010 USA)--></td>
<td>1997</td>
<td>1970</td>
<td>2015</td>
<td>1996</td>
<td>1996</td>
<td>2003</td>
<td>2015</td>
<td>1996</td>
<td>2010<!--2007 (2010 billing features)--></td>
</tr>
<tr>
<th>Notable fact(s)</th>
<td>Mature and full-featured ISP and CDR billing. New UI, WISP mapping features and hosted option.</td>
<td>Simple hosted system for small WISPs, almost like a franchise</td>
<td>Old ISP system, dormant for years, revived in 2012</td>
<td>Large telco/cableco system</td>
<td>New system with MDU features</td>
<td>Classic ISP system added WISP features and joined WISPA in 2017</td>
<td>Windows client/server application; limited web interface. Can print and mail your invoices.</td>
<td>Humongous trade show booths. Glassdoor horror stories.</td>
<td>Ex-Powercode team, rapid development</td>
<td>Can also host your email and answer your support calls</td>
<td>No longer requires Adobe Flash</td>
</tr>
</table>
</td></tr>
</table>
<br>
Last updated Jan 27th, 2017 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
</div>
{ include('elements/footer.html'); }
|
