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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>WISPAPalooza 2016 Billing Software Comparison</title>
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<div id="content1">
<h6>WISPA member Billing Software Comparison 2017</h6>
<p align="left">I put together a concise comparison highlighting the differences between different billing systems. I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
<p align="left">Of course I hope you'll consider <a href="http://freeside.biz/">Freeside</a>, but I know we're not the right fit for everyone. These nine vendors support WISPA through association membership and trade show sponsorshop. Please consider supporting vendors who support our industry.
<p align="left">I hope this helps you find the right billing vendor for you!
<p align="left">P.S. Friends don't let friends use Quickbooks for subscriber billing. :)
<p align="left">
-- <br>
Ivan Kohler<br>
President and Head Geek<br>
Freeside Internet Services, Inc.<br>
<br><br>
<table width="98%" cellpadding="0" cellspacing="0" class="tblprod">
<tr><td align="center" valign="top">
<table width="100%" class="comparison" cellpadding="0" cellspacing="0">
<tr>
<td></td>
<td><a href="http://freeside.biz/"><img src="imgs/big-logo.png" alt="Freeside" width=170></a></td>
<td><img src="http://www.wispsolutions.com/images/stories/AzotelSIMPLer/azotel-logo.gif" width=130 alt="Azotel"></a></td>
<td><img src="https://www.billmax.com/images/BillMax-shadow.jpg" width=130 alt="Billmax"></a></td>
<td><img src="http://www.directlinkadmin.com/img/logo.png" width=130 alt="DirectLink Admin"></a></td>
<td><img src="http://site2.ispbilling.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
<td><img src="http://www.wispa.org/Portals/37/ContactImages/8978.png" width=130 alt="Powercode"></a></td>
<td><img src="http://www.wispa.org/Portals/37/ContactImages/8952.png" width=130 alt="Sonar"></a></td>
<td><img src="https://d1a309rwthnrm3.cloudfront.net/wp-content/uploads/2014/01/04183021/visp.png" width=130 alt="VISP"></a></td>
<td><img src="http://www.wispmon.com/img/wispmonsm.png" width=130 alt="WISPMon"></a></td>
</tr>
<tr>
<th>WISPA member</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>WISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>CDR billing / Telco features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
</tr>
<tr>
<th>Fiber ISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
</tr>
<tr>
<th>Deployment</th>
<td>Mostly Premise (New: Hosted)</td>
<td>Hosted</td>
<td>Premise</td>
<td>Hosted</td>
<td>Premise</td>
<td>Premise</td>
<td>Hosted</td>
<td>Hosted</td>
<td>Mostly Hosted (also Premise)</td>
</tr>
<!-- <tr>
<th>Client</th>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Windows</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
</tr>
-->
<tr>
<th>License</th>
<td>Open-source</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
</tr>
<tr>
<th>Price</th>
<td>No per-customer or license charges. Can purchase implementation, support, and customization services.</td>
<td>?/customer/month</td>
<td>?/customer/month</td>
<td>$0.50/customer/month</td>
<td>100 customers free, then $0.05-$0.70/customer/month</td>
<td>$0.63-$1.40/customer/month</td>
<td>$0.50-$1.25/customer/month</td>
<td>$0.90-$1.30/customer/month</td>
<td>$0.75-$1.25/customer/month</td>
</tr>
<tr>
<th>Monthly price, 1000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>$199</td>
<td>$500</td>
<td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
<td>$1330</td>
<td>$1250</td>
<td>$1300</td>
<td>$1100</td>
</tr>
<tr>
<th>Monthly price, 3500 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>$1750</td>
<td>$368 <!-- ($314 Platypus + $54 Windows 2012 server & SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
<td>$3920</td>
<td>$4375</td>
<td>$3150</td>
<td>$2625</td>
</tr>
<tr>
<th>Monthly price, 10,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>$5000</td>
<td>$641 <!--($472 Platypus + $169 Windows 2012 server & SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
<td>$11,250</td>
<td>$9,100</td>
<td>$9,000</td>
<td>$7,500</td>
</tr>
<!--
<tr>
<th>Monthly price, 100,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>$50,000</td>
<td>?</td>
<td>?</td>
<td>$66.250</td>
<td>$90,000</td>
<td>?</td>
</tr>
-->
<tr>
<th>Ongoing development</th>
<td>Active (new major version last year)</td>
<td>Active</td>
<td>Active</td>
<td>Active (new product)</td>
<td>Minimal</td>
<td>Active</td>
<td>Active (new product)</td>
<td>Active</td>
<td>Active (new major version 2015)</td>
</tr>
<!-- XXXXX .... survey says
<tr>
<th>Share of WISP market</th>
<td>Small</td>
<td>Large</td>
<td>Small</td>
<td>New product</td>
<td>Large</td>
<td>Large</td>
<td>New product</td>
<td>Medium?</td>
<td>Small</td>
</tr>
-->
<tr>
<th>Vendor country</th>
<td>US</td>
<td>Ireland (sold through US distributors)</td>
<td>US</td>
<td>US</td>
<td>Canada (Platypus in US)</td>
<td>US</td>
<td>US</td>
<td>Philippines / Hong Kong</td>
<td>US</td>
</tr>
<tr>
<th>Vendor business/ownership</th>
<td>Billing software</td>
<td>Billing software</td>
<td>Billing and geologic software</td>
<td>MDU ISP (VideoDirect)</td>
<td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
<td>WISP (Bertram wireless)</td>
<td>Billing software</td>
<td>Billing software, managed ISP services (call center, email/web hosting)</td>
<td>Billing software</td>
</tr>
<tr>
<th>Vendor size</th>
<td>Small</td>
<td>Small</td>
<td>Tiny</td>
<td>Tiny</td>
<td>Medium</td>
<td>Large</td>
<td>Small</td>
<td>Medium</td>
<td>Tiny</td>
</tr>
<tr>
<th>Since</th>
<td>1998</td>
<td>2010<!--2005 (2010 USA)--></td>
<td>1997</td>
<td>2015</td>
<td>1996</td>
<td>2003</td>
<td>2015</td>
<td>1996</td>
<td>2010<!--2007 (2010 billing features)--></td>
</tr>
<tr>
<th>Notable fact(s)</th>
<td>Mature and full-featured ISP and CDR billing. New UI, WISP mapping features and hosted option.</td>
<td>Simple hosted system for small WISPs, almost like a franchise</td>
<td>Old ISP system, dormant for years, revived in 2012</td>
<td>New system with MDU features</td>
<td>Windows client/server application; limited web interface. Can print and mail your invoices.</td>
<td>Humongous trade show booths. Glassdoor horror stories.</td>
<td>Ex-Powercode team, rapid development</td>
<td>Can also host your email and answer your support calls</td>
<td>No longer requires Adobe Flash</td>
</tr>
</table>
</td></tr>
</table>
</div>
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