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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<title>WISPA Member Billing Software Comparison 2020</title>
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<h6>WISPA Member Billing Software Comparison 2020</h6>
<p align="left">I put together a concise comparison highlighting the differences between different billing systems. I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
<p align="left">Of course I hope you'll consider <a href="http://freeside.biz/">Freeside</a>, but I know we're not the right fit for everyone. These nine vendors support WISPA through association membership and trade show sponsorshop. Please consider supporting vendors who support our industry.
<p align="left">I hope this helps you find the right billing vendor for you!
<p align="left">P.S. Friends don't let friends use Quickbooks for subscriber billing. :)
<p align="left">
-- <br>
Ivan Kohler<br>
President and Head Geek<br>
Freeside Internet Services, Inc.<br>
<br><br>
<table width="98%" cellpadding="0" cellspacing="0" class="tblprod">
<tr><td align="center" valign="top">
<table width="100%" class="comparison" cellpadding="0" cellspacing="0">
<tr>
<td></td>
<td><a href="http://freeside.biz/"><img src="imgs/big-logo.png" alt="Freeside" width=170></a></td>
<td><img src="https://www.wavonline.com/core/media/media.nl?id=3396437&c=4148527&h=68c8da7d49b7c32cd33c" width=130 alt="Azotel"></a></td>
<td><img src="https://www.billmax.com/wp-content/uploads/2019/03/billmax_logo.jpg" width=130 alt="Billmax"></a></td>
<td><img src="http://www.directlinkadmin.com/img/logo.png" width=130 alt="DirectLink Admin"></a></td>
<td><img src=" https://static.wixstatic.com/media/0efe23_72af937a5e054405ac6996764862672a~mv2.png/v1/fill/w_490,h_126,al_c,q_85,usm_0.66_1.00_0.01/FibersmithSuite_FINAL-04.webp" width=130 alt="Fibersmith Vision"></a></td>
<td><img src="https://149367252.v2.pressablecdn.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
<td><img src="https://powercode.com/wp-content/uploads/2017/01/PowercodeLogo-e1484094083135.png" width=130 alt="Powercode"></a></td>
<td><img src="https://sonar.community/uploads/default/original/1X/c35bf221aa51dd0f7dec4485a25364842f1d455e.png" width=130 alt="Sonar"></a></td>
<td><img src="https://visp.net/wp-content/uploads/2019/05/visp-logo-small.png" width=130 alt="VISP"></a></td>
</tr>
<tr>
<th><a href="http://www.wispa.org">WISPA</a> member</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<!-- someday there will be trade shows again
<tr>
<th>Exhibiting at <a href="http://www.wispa.org/Events/WISPAPALOOZA-2018">WISPAmerica 2018</a></th>
<td><span class="maybe">✔</span><br>Booth #???</td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
-->
<tr>
<th>WISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<th>CDR billing / Telco features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="maybe">new/preliminary</span></td>
<td><span class="no">✖</span></td>
</tr>
<tr>
<th>Fiber ISP features</th>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="yes">✔</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
<td><span class="no">✖</span></td>
</tr>
<tr>
<th>Deployment</th>
<td>Mostly Premise (New: Hosted)</td>
<td>Hosted</td>
<td>Mostly Premise (also Hosted)</td>
<td>Hosted</td>
<td>Premise</td>
<td>Premise</td>
<td>Premise</td>
<td>Hosted</td>
<td>Hosted</td>
</tr>
<!-- <tr>
<th>Client</th>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Windows</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
<td>Web</td>
</tr>
-->
<tr>
<th>License</th>
<td>Open-source</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
<td>Proprietary</td>
</tr>
<tr>
<th>Price</th>
<td>No per-customer or license charges. Can purchase implementation, support, and customization services.</td>
<td>?/customer/month</td>
<td>$0.15-$0.20/customer/month</td>
<td>$0.50/customer/month</td>
<td>?/customer/month</td>
<td>100 customers free, then $0.05-$0.70/customer/month</td>
<td>$0.63-$1.40/customer/month</td>
<td>$0.50-$1.25/customer/month</td>
<td>$0.90-$1.30/customer/month</td>
</tr>
<tr>
<th>Monthly price, 1000 customers</th>
<td><span class="smyes">$195</span></td>
<td>$18,000 (one-time, not monthly)</td>
<td>$199</td>
<td>$500</td>
<td>?</td>
<td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
<td>$1330</td>
<td>$1250</td>
<td>$1300</td>
</tr>
<tr>
<th>Monthly price, 3500 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>c. $600</td>
<td>$1750</td>
<td>?</td>
<td>$368 <!-- ($314 Platypus + $54 Windows 2012 server & SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
<td>$3920</td>
<td>$4375</td>
<td>$3150</td>
</tr>
<tr>
<th>Monthly price, 10,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>$5000</td>
<td>?</td>
<td>$641 <!--($472 Platypus + $169 Windows 2012 server & SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
<td>$11,250</td>
<td>$9,100</td>
<td>$9,000</td>
</tr>
<!--
<tr>
<th>Monthly price, 100,000 customers</th>
<td><span class="smyes">$195</span></td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>?</td>
<td>$50,000</td>
<td>?</td>
<td>?</td>
<td>$66.250</td>
<td>$90,000</td>
</tr>
-->
<tr>
<th>Ongoing development</th>
<td>Active</td>
<td>Active</td>
<td>Active</td>
<td>Active</td>
<td>Active (new product)</td>
<td>Minimal</td>
<td>Active</td>
<td>Active</td>
<td>Active</td>
</tr>
<!-- XXXXX .... survey says? not opening this can of worms right now
<tr>
<th>Share of WISP market</th>
<td>Small</td>
<td>Large</td>
<td>Small</td>
<td>Small?</td>
<td>New product</td>
<td>Large</td>
<td>Large</td>
<td>New product</td>
<td>Medium?</td>
</tr>
-->
<tr>
<th>Vendor country</th>
<td>US</td>
<td>Ireland (sold through US distributors)</td>
<td>US</td>
<td>US</td>
<td>US</td>
<td>Canada (Platypus in US)</td>
<td>US</td>
<td>Canada</td>
<td>Philippines / Hong Kong</td>
</tr>
<tr>
<th>Vendor business/ownership</th>
<td>Billing software</td>
<td>Billing software</td>
<td>Billing and geologic software</td>
<td>Billing software</td>
<td>Fiber consulting</td>
<td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
<td>WISP (Bertram wireless)</td>
<td>Billing software</td>
<td>Billing software, managed ISP services (call center, email/web hosting)</td>
</tr>
<tr>
<th>Vendor size</th>
<td>Small</td>
<td>Small</td>
<td>Tiny</td>
<td>Tiny</td>
<td>Small</td>
<td>Medium</td>
<td>Large</td>
<td>Small</td>
<td>Medium</td>
</tr>
<tr>
<th>Since</th>
<td>1998</td>
<td>2010<!--2005 (2010 USA)--></td>
<td>1997</td>
<td>2015</td>
<td>2019</td>
<td>1996</td>
<td>2003</td>
<td>2015</td>
<td>1996</td>
</tr>
<tr>
<th>Notable fact(s)</th>
<td>Mature and full-featured ISP and CDR billing. New UI, WISP mapping features and hosted option.</td>
<td>Simple hosted system for small WISPs, almost like a franchise</td>
<td>Old ISP system, dormant for years, revived in 2012</td>
<td>New system with MDU features</td>
<td>New, fiber-focused system from long-time fiber consultants Fibersmith</td>
<td>Windows client/server application; limited web interface. Can print and mail your invoices.</td>
<td>Humongous trade show booths. Glassdoor horror stories.</td>
<td>Ex-Powercode team, rapid development, acquired WISPMon in 2017</td>
<td>Can also host your email and answer your support calls</td>
</tr>
</table>
</td></tr>
</table>
<br>
Last updated Apr 26th, 2018 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
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