diff options
| author | Ivan Kohler <ivan@freeside.biz> | 2020-05-20 12:52:15 -0700 |
|---|---|---|
| committer | Ivan Kohler <ivan@freeside.biz> | 2020-05-20 12:52:15 -0700 |
| commit | 76ed97b098850d95eea5234733d52bdc26d987db (patch) | |
| tree | c9d98cf52c2003221bddaf345b82c8a44b718ec4 | |
| parent | aadc18e64b2bb85d946fdf906e2c4de6a3c888c0 (diff) | |
jumping the gun
| -rw-r--r-- | services.html | 104 |
1 files changed, 37 insertions, 67 deletions
diff --git a/services.html b/services.html index 82a914e..27487f0 100644 --- a/services.html +++ b/services.html @@ -95,7 +95,7 @@ <table width="118%" cellpadding="0" cellspacing="0" class="servpurp"> <tr> - <th align="left" valign="top"><a name="support"><h3>Support Contracts for on-premise implementations</h3></th> + <th align="left" valign="top"><a name="support"><h3>Support Contracts</h3></th> </tr> <tr> <td align="left" valign="top"> @@ -105,10 +105,8 @@ <tr> <th><!--<B>Services included</B>--></th> <!--<th STYLE="background-color: #EDB53B"><B>Bronze</B></th>--> -<!-- <th STYLE="background-color: #FDC57B"><B>Bronze</B></th> <th STYLE="background-color: #DDDDDD"><B>Silver</B></th> ---> <th STYLE="background-color: #FFEF04"><B>Gold</B></th> <th STYLE="background-color: #A7C0C0"><B>Platinum</B></th> <th STYLE="background-color: #E0E0FF"><B>Diamond</B></th> @@ -117,50 +115,42 @@ <tr> <th><!--<B>Services included</B>--></th> -<!-- <th STYLE="background-color: #EEEEEE">Basic maintenance only</th> <th>Standard support</th> ---> <th>Most popular support level</th> <th>Large customizations</th> - <th>Extensive customizations</th> - <th>Dedicated developer</th> + <th STYLE="background-color: #F0F0F0">Extensive customizations</th> + <th STYLE="background-color: #F0F0F0">Dedicated developer</th> </tr> <tr> <td>Monthly cost</td> -<!-- - <td STYLE="background-color: #EEEEEE"><B>$295</B></td> - <td><B>$595</B></td> ---> - <td><B>$1200</B></td> - <td><B>$2450</B></td> - <td><B>$4900</B></td> - <td><B>$9900</B></td> + <td STYLE="background-color: #EEEEEE"><B>$195</B></td> + <td><B>$395</B></td> + <td><B>$800</B></td> + <td><B>$1600</B></td> + <td STYLE="background-color: #F0F0F0"><B>$3200</B></td> + <td STYLE="background-color: #F0F0F0"><B>$6400</B></td> </tr> <tr> <td>Upgrades (OS, database and Freeside)</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage<br>(for PCI compliance)</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="smyes">optional</span></td> <td><span class="smyes">optional</span></td> ---> - <td><span class="smyes">optional</span></td> - <td><span class="smyes">optional</span></td> <td><span class="smyes">optional</span></td> <td><span class="smyes">optional</span></td> + <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td> + <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td> </tr> <!-- @@ -177,74 +167,62 @@ <tr> <td>Email support</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Phone and IM support<br>(9am-8pm Eastern / 6am-5pm Pacific)</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="yes">✔</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Support for advanced features (e.g. VoIP/CDR billing, commissions, multiple companies)</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="yes">✔</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>24/7 emergency support</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="no">✖</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Private mailing list for large providers</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="no">✖</span></td> ---> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Customization hours per month<br>(with "rollover" for unused time)</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> - <td><span class="smyes">3 hours</span></td> ---> - <td><span class="smyes">10 hours</span></td> - <td><span class="smyes">26 hours</span></td> - <td><span class="smyes">60 hours</span></td> - <td><span class="smyes">128 hours</span></td> + <td><span class="smyes">2½ hours</span></td> + <td><span class="smyes">8 hours</span></td> + <td><span class="smyes">20 hours</span></td> + <td STYLE="background-color: #F0F0F0"><span class="smyes">48 hours</span></td> + <td STYLE="background-color: #F0F0F0"><span class="smyes">100 hours</span></td> </tr> <!-- we still do this for gold+, just trying to make the feature list more @@ -262,38 +240,32 @@ <tr> <td>Direct access to all developers and staff</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="no">✖</span></td> ---> <td><span class="no">✖</span></td> <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Lead role in defining product roadmap</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="no">✖</span></td> ---> <td><span class="no">✖</span></td> <td><span class="no">✖</span></td> - <td><span class="yes">✔</span></td> - <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <tr> <td>Dedicated senior developer</td> -<!-- <td STYLE="background-color: #EEEEEE"><span class="no">✖</span></td> <td><span class="no">✖</span></td> ---> - <td><span class="no">✖</span></td> <td><span class="no">✖</span></td> <td><span class="no">✖</span></td> - <td><span class="yes">✔</span></td> + <td STYLE="background-color: #F0F0F0"><span class="no">✖</span></td> + <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td> </tr> <!-- @@ -310,14 +282,12 @@ <tr> <td>Discount on additional work<br>(consulting or customizations)</td> -<!-- <td STYLE="background-color: #EEEEEE"><B>10%</B></td> <td><B>15%</B></td> ---> - <td><B>20%</B></td> + <td><B>25%</B></td> <td><B>30%</B></td> - <td><B>40%</B></td> - <td><B>50%</B></td> + <td STYLE="background-color: #F0F0F0"><B>40%</B></td> + <td STYLE="background-color: #F0F0F0"><B>50%</B></td> </tr> </table> |