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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
%# <sales@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<& /Elements/Header, Title => loc('Modify ticket #[_1]', $TicketObj->Id) &>
<& /Elements/Tabs &>
% $m->callback(CallbackName => 'BeforeActionList', Actions => \@results, ARGSRef => \%ARGS, Ticket => $TicketObj);
<& /Elements/ListActions, actions => \@results &>
<form method="post" action="Modify.html" enctype="multipart/form-data" name="TicketModify" id="TicketModify">
% $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS );
<input type="hidden" class="hidden" name="id" value="<% $TicketObj->Id %>" />
<&| /Widgets/TitleBox, title => loc('Modify ticket #[_1]',$TicketObj->Id), class=>'ticket-info-basics' &>
<table>
<& Elements/EditBasics, TicketObj => $TicketObj, defaults => \%ARGS, InTable => 1 &>
<& /Elements/EditCustomFields, Object => $TicketObj, Grouping => 'Basics', InTable => 1, DefaultsFromTopArguments => 0 &>
</table>
</&>
% $m->callback( CallbackName => 'AfterBasics', Ticket => $TicketObj );
<& /Elements/EditCustomFieldCustomGroupings, Object => $TicketObj, AsTable => !!RT->Config->Get('EditCustomFieldsSingleColumn', $session{'CurrentUser'}) &>
<& /Elements/Submit, Name => 'SubmitTicket', Label => loc('Save Changes'), Caption => loc("If you've updated anything above, be sure to"), color => "#993333" &>
</form>
% $m->callback(CallbackName => 'AfterForm', ARGSRef => \%ARGS, Ticket => $TicketObj);
<%INIT>
my $TicketObj = LoadTicket($id);
my $CustomFields = $TicketObj->CustomFields;
my @results;
my $skip_update = 0;
# Now let callbacks have a chance at editing %ARGS
$m->callback( TicketObj => $TicketObj, CustomFields => $CustomFields, ARGSRef => \%ARGS, skip_update => \$skip_update, results => \@results );
push @results, ProcessTicketStatus(TicketObj => $TicketObj, ARGSRef => \%ARGS);
# for WillResolve
push @results, ProcessTicketDates( TicketObj => $TicketObj, ARGSRef => \%ARGS);
{
my ($status, @msg) = $m->comp(
'/Elements/ValidateCustomFields',
Object => $TicketObj,
CustomFields => $CustomFields,
ARGSRef => \%ARGS,
);
unless ($status) {
push @results, @msg;
$skip_update = 1;
}
}
unless ($skip_update) {
push @results, ProcessTicketBasics(TicketObj => $TicketObj, ARGSRef => \%ARGS);
push @results, ProcessObjectCustomFieldUpdates(Object => $TicketObj, ARGSRef => \%ARGS);
$m->callback( CallbackName => 'ProcessUpdates', TicketObj => $TicketObj,
ARGSRef => \%ARGS, Results => \@results );
$TicketObj->ApplyTransactionBatch;
MaybeRedirectForResults(
Actions => \@results,
Path => "/Ticket/Modify.html",
Arguments => { id => $TicketObj->id },
);
}
unless ($TicketObj->CurrentUserHasRight('ShowTicket')) {
if (@results) {
Abort("A change was applied successfully, but you no longer have permissions to view the ticket", Actions => \@results);
} else {
Abort("No permission to view ticket");
}
}
</%INIT>
<%ARGS>
$id => undef
</%ARGS>
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