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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<%ARGS>
$Query => ''
$OrderBy => 'id'
$Order => 'ASC'
</%ARGS>
<%INIT>
my $Tickets = RT::Tickets->new( $session{'CurrentUser'} );
$Tickets->FromSQL( $Query );
if ( $OrderBy =~ /\|/ ) {
# Multiple Sorts
my @OrderBy = split /\|/, $OrderBy;
my @Order = split /\|/, $Order;
$Tickets->OrderByCols(
map { { FIELD => $OrderBy[$_], ORDER => $Order[$_] } }
( 0 .. $#OrderBy )
);
}
else {
$Tickets->OrderBy( FIELD => $OrderBy, ORDER => $Order );
}
my %cf_id_to_name;
my %cf_name_to_pos;
{
my $cfs = RT::SQL::PossibleCustomFields(
Query => $Query, CurrentUser => $session{'CurrentUser'},
);
while ( my $cf = $cfs->Next ) {
my $name = $cf->Name;
$cf_id_to_name{ $cf->id } = $name;
next if $cf_name_to_pos{ $name };
$cf_name_to_pos{ $name } =
(sort { $b <=> $a } values %cf_name_to_pos)[0] + 1;
}
}
my @attrs = qw(
id QueueObj->Name Subject Status
TimeEstimated TimeWorked TimeLeft
Priority FinalPriority
OwnerObj->Name
Requestors->MemberEmailAddressesAsString
Cc->MemberEmailAddressesAsString
AdminCc->MemberEmailAddressesAsString
DueObj->ISO ToldObj->ISO CreatedObj->ISO
ResolvedObj->ISO LastUpdatedObj->ISO
);
$r->content_type('application/vnd.ms-excel');
{
my @header;
foreach my $attr (@attrs) {
my $label = $attr;
$label =~ s'Obj-.(?:AsString|Name|ISO)''g;
$label =~ s'-\>MemberEmailAddressesAsString''g;
push @header, $label;
}
$_ += @header - 1 foreach values %cf_name_to_pos;
foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$a} } keys %cf_name_to_pos ) {
push @header, "CF-". $name;
}
$m->out(join("\t", @header));
$m->out("\n");
$m->flush_buffer;
}
my $i = 0;
while ( my $Ticket = $Tickets->Next()) {
my @row;
foreach my $attr (@attrs) {
my $value;
if ($attr =~ /(.*)->ISO$/ and $Ticket->$1->Unix <= 0) {
$value = '';
} else {
my $method = '$Ticket->'.$attr.'()';
$method =~ s/->ISO\(\)$/->ISO( Timezone => 'user' )/;
$value = eval $method;
if ($@) {die "Failed to find $attr - ". $@};
}
push @row, $value;
}
my $values = $Ticket->CustomFieldValues;
$values->OrderByCols; # don't sort them
while (my $value = $values->Next) {
my $pos = $cf_name_to_pos{ $cf_id_to_name{ $value->CustomField } };
next unless $pos;
$row[$pos] = '' unless defined $row[$pos];
$row[$pos] .= ', ' if $row[$pos];
$row[$pos] .= $value->Content;
}
# remove tabs from all field values, they screw up the tsv
for (@row) {
$_ = '' unless defined;
$_ =~ s/(?:\n|\r)//g;
$_ =~ s{\t}{ }g;
}
$m->out(join("\t",@row));
$m->out("\n");
unless (++$i%10) {
$i = 0;
$m->flush_buffer;
}
}
$m->abort();
</%INIT>
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