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# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am>
# Copyright (c) 2008 Freeside Internet Services, Inc.
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
=head1 NAME
RT::Interface::Web_Vendor
=head1 SYNOPSIS
=head1 DESCRIPTION
Freeside vendor overlay for RT::Interface::Web.
=begin testing
use_ok(RT::Interface::Web_Vendor);
=end testing
=cut
#package RT::Interface::Web;
#use strict;
package HTML::Mason::Commands;
use strict;
=head2 ProcessTicketCustomers
=cut
sub ProcessTicketCustomers {
my %args = (
TicketObj => undef,
ARGSRef => undef,
Debug => 0,
@_
);
my @results = ();
my $Ticket = $args{'TicketObj'};
my $ARGSRef = $args{'ARGSRef'};
my $Debug = $args{'Debug'};
my $me = 'ProcessTicketCustomers';
### false laziness w/RT::Interface::Web::ProcessTicketLinks
# Delete links that are gone gone gone.
foreach my $arg ( keys %$ARGSRef ) {
if ( $arg =~ /DeleteLink-(.*?)-(DependsOn|MemberOf|RefersTo)-(.*)$/ ) {
my $base = $1;
my $type = $2;
my $target = $3;
push @results,
"Trying to delete: Base: $base Target: $target Type $type";
my ( $val, $msg ) = $Ticket->DeleteLink( Base => $base,
Type => $type,
Target => $target );
push @results, $msg;
}
}
###
###
#find new customers
###
my @custnums = map { /^Ticket-AddCustomer-(\d+)$/; $1 }
grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
keys %$ARGSRef;
#my @delete_custnums =
# map { /^Ticket-AddCustomer-(\d+)$/; $1 }
# grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
# keys %$ARGSRef;
###
#figure out if we're going to auto-link requestors, and find them if so
###
my $num_cur_cust = $Ticket->Customers->Count;
my $num_new_cust = scalar(@custnums);
warn "$me: $num_cur_cust current customers / $num_new_cust new customers\n"
if $Debug;
#if we're linking the first ticket to one customer
my $link_requestors = ( $num_cur_cust == 0 && $num_new_cust == 1 );
warn "$me: adding a single customer to a previously customerless".
" ticket, so linking customers to requestor too\n"
if $Debug && $link_requestors;
my @Requestors = ();
if ( $link_requestors ) {
#find any requestors without customers
@Requestors =
grep { ! $_->Customers->Count }
@{ $Ticket->Requestors->UserMembersObj->ItemsArrayRef };
warn "$me: found ". scalar(@Requestors). " requestors without".
" customers; linking them\n"
if $Debug;
}
###
#link ticket (and requestors) to customers
###
foreach my $custnum ( @custnums ) {
my @link = ( 'Type' => 'MemberOf',
'Target' => "freeside://freeside/cust_main/$custnum",
);
my( $val, $msg ) = $Ticket->AddLink(@link);
push @results, $msg;
#add customer links to requestors
foreach my $Requestor ( @Requestors ) {
my( $val, $msg ) = $Requestor->AddLink(@link);
push @results, $msg;
warn "$me: linking requestor to custnum $custnum: $msg\n"
if $Debug > 1;
}
}
return @results;
}
#false laziness w/above... eventually it should go away in favor of this
sub ProcessObjectCustomers {
my %args = (
Object => undef,
ARGSRef => undef,
@_
);
my @results = ();
my $Object = $args{'Object'};
my $ARGSRef = $args{'ARGSRef'};
### false laziness w/RT::Interface::Web::ProcessTicketLinks
# Delete links that are gone gone gone.
foreach my $arg ( keys %$ARGSRef ) {
if ( $arg =~ /DeleteLink-(.*?)-(DependsOn|MemberOf|RefersTo)-(.*)$/ ) {
my $base = $1;
my $type = $2;
my $target = $3;
push @results,
"Trying to delete: Base: $base Target: $target Type $type";
my ( $val, $msg ) = $Object->DeleteLink( Base => $base,
Type => $type,
Target => $target );
push @results, $msg;
}
}
###
#my @delete_custnums =
# map { /^Object-AddCustomer-(\d+)$/; $1 }
# grep { /^Object-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
# keys %$ARGSRef;
my @custnums = map { /^Object-AddCustomer-(\d+)$/; $1 }
grep { /^Object-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
keys %$ARGSRef;
foreach my $custnum ( @custnums ) {
my( $val, $msg ) =
$Object->AddLink( 'Type' => 'MemberOf',
'Target' => "freeside://freeside/cust_main/$custnum",
);
push @results, $msg;
}
return @results;
}
1;
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