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# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
#
# LICENSE:
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
# 02110-1301 or visit their web page on the internet at
# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
#
#
# CONTRIBUTION SUBMISSION POLICY:
#
# (The following paragraph is not intended to limit the rights granted
# to you to modify and distribute this software under the terms of
# the GNU General Public License and is only of importance to you if
# you choose to contribute your changes and enhancements to the
# community by submitting them to Best Practical Solutions, LLC.)
#
# By intentionally submitting any modifications, corrections or
# derivatives to this work, or any other work intended for use with
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
package RT::Interface::Email::Auth::MailFrom;
use strict;
use warnings;
use RT::Interface::Email qw(ParseSenderAddressFromHead CreateUser);
# This is what the ordinary, non-enhanced gateway does at the moment.
sub GetCurrentUser {
my %args = ( Message => undef,
CurrentUser => undef,
AuthLevel => undef,
Ticket => undef,
Queue => undef,
Action => undef,
@_ );
# We don't need to do any external lookups
my ( $Address, $Name, @errors ) = ParseSenderAddressFromHead( $args{'Message'}->head );
$RT::Logger->warning("Failed to parse ".join(', ', @errors))
if @errors;
unless ( $Address ) {
$RT::Logger->error("Couldn't parse or find sender's address");
return ( $args{'CurrentUser'}, -1 );
}
my $CurrentUser = RT::CurrentUser->new;
$CurrentUser->LoadByEmail( $Address );
$CurrentUser->LoadByName( $Address ) unless $CurrentUser->Id;
if ( $CurrentUser->Id ) {
$RT::Logger->debug("Mail from user #". $CurrentUser->Id ." ($Address)" );
return ( $CurrentUser, 1 );
}
# If the user can't be loaded, we may need to create one. Figure out the acl situation.
my $unpriv = RT->UnprivilegedUsers();
unless ( $unpriv->Id ) {
$RT::Logger->crit("Couldn't find the 'Unprivileged' internal group");
return ( $args{'CurrentUser'}, -1 );
}
my $everyone = RT::Group->new( RT->SystemUser );
$everyone->LoadSystemInternalGroup('Everyone');
unless ( $everyone->Id ) {
$RT::Logger->crit("Couldn't find the 'Everyone' internal group");
return ( $args{'CurrentUser'}, -1 );
}
$RT::Logger->debug("Going to create user with address '$Address'" );
# but before we do that, we need to make sure that the created user would have the right
# to do what we're doing.
if ( $args{'Ticket'} && $args{'Ticket'}->Id ) {
my $qname = $args{'Queue'}->Name;
# We have a ticket. that means we're commenting or corresponding
if ( $args{'Action'} =~ /^comment$/i ) {
# check to see whether "Everyone" or "Unprivileged users" can comment on tickets
unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'CommentOnTicket' )
|| $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'CommentOnTicket' ) )
{
$RT::Logger->debug("Unprivileged users have no right to comment on ticket in queue '$qname'");
return ( $args{'CurrentUser'}, 0 );
}
}
elsif ( $args{'Action'} =~ /^correspond$/i ) {
# check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'ReplyToTicket' )
|| $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'ReplyToTicket' ) )
{
$RT::Logger->debug("Unprivileged users have no right to reply to ticket in queue '$qname'");
return ( $args{'CurrentUser'}, 0 );
}
}
elsif ( $args{'Action'} =~ /^take$/i ) {
# check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'OwnTicket' )
|| $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'OwnTicket' ) )
{
$RT::Logger->debug("Unprivileged users have no right to own ticket in queue '$qname'");
return ( $args{'CurrentUser'}, 0 );
}
}
elsif ( $args{'Action'} =~ /^resolve$/i ) {
# check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'ModifyTicket' )
|| $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'ModifyTicket' ) )
{
$RT::Logger->debug("Unprivileged users have no right to resolve ticket in queue '$qname'");
return ( $args{'CurrentUser'}, 0 );
}
}
else {
$RT::Logger->warning("Action '". ($args{'Action'}||'') ."' is unknown");
return ( $args{'CurrentUser'}, 0 );
}
}
# We're creating a ticket
elsif ( $args{'Queue'} && $args{'Queue'}->Id ) {
my $qname = $args{'Queue'}->Name;
# check to see whether "Everybody" or "Unprivileged users" can create tickets in this queue
unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'CreateTicket' )
|| $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
Right => 'CreateTicket' ) )
{
$RT::Logger->debug("Unprivileged users have no right to create ticket in queue '$qname'");
return ( $args{'CurrentUser'}, 0 );
}
}
$CurrentUser = CreateUser( undef, $Address, $Name, $Address, $args{'Message'} );
return ( $CurrentUser, 1 );
}
RT::Base->_ImportOverlays();
1;
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