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# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
#
# LICENSE:
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
# 02110-1301 or visit their web page on the internet at
# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
#
#
# CONTRIBUTION SUBMISSION POLICY:
#
# (The following paragraph is not intended to limit the rights granted
# to you to modify and distribute this software under the terms of
# the GNU General Public License and is only of importance to you if
# you choose to contribute your changes and enhancements to the
# community by submitting them to Best Practical Solutions, LLC.)
#
# By intentionally submitting any modifications, corrections or
# derivatives to this work, or any other work intended for use with
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
package RT::Approval::Rule::NewPending;
use strict;
use warnings;
use base 'RT::Approval::Rule';
use constant Description => "When an approval ticket is created, notify the Owner and AdminCc of the item awaiting their approval"; # loc
sub Prepare {
my $self = shift;
return unless $self->SUPER::Prepare();
$self->OnStatusChange('open') and
eval { $T::Approving = ($self->TicketObj->AllDependedOnBy( Type => 'ticket' ))[0] }
}
sub Commit {
my $self = shift;
my ($top) = $self->TicketObj->AllDependedOnBy( Type => 'ticket' );
my $t = $self->TicketObj->Transactions;
my $to;
while ( my $o = $t->Next ) {
$to = $o, last if $o->Type eq 'Create';
}
# XXX: this makes the owner incorrect so notify owner won't work
# local $self->{TicketObj} = $top;
# first txn entry of the approval ticket
local $self->{TransactionObj} = $to;
$self->RunScripAction('Notify Owner and AdminCcs', 'New Pending Approval', @_);
return;
# this generates more correct content of the message, but not sure
# if ccmessageto is the right way to do this.
my $template = $self->GetTemplate('New Pending Approval',
TicketObj => $top,
TransactionObj => $to)
or return;
my ( $result, $msg ) = $template->Parse(
TicketObj => $top,
);
$self->TicketObj->Comment( CcMessageTo => $self->TicketObj->OwnerObj->EmailAddress,
MIMEObj => $template->MIMEObj );
}
RT::Base->_ImportOverlays();
1;
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