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# BEGIN LICENSE BLOCK
#
# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
#
# (Except where explictly superceded by other copyright notices)
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# Unless otherwise specified, all modifications, corrections or
# extensions to this work which alter its source code become the
# property of Best Practical Solutions, LLC when submitted for
# inclusion in the work.
#
#
# END LICENSE BLOCK
package RT::Action::Notify;
require RT::Action::SendEmail;
use strict;
use vars qw/@ISA/;
@ISA = qw(RT::Action::SendEmail);
# {{{ sub SetRecipients
=head2 SetRecipients
Sets the recipients of this meesage to Owner, Requestor, AdminCc, Cc or All.
Explicitly B<does not> notify the creator of the transaction by default
=cut
sub SetRecipients {
my $self = shift;
my $arg = $self->Argument;
$arg =~ s/\bAll\b/Owner,Requestor,AdminCc,Cc/;
my ( @To, @PseudoTo, @Cc, @Bcc );
if ($arg =~ /\bOtherRecipients\b/) {
if ($self->TransactionObj->Attachments->First) {
push (@Cc, $self->TransactionObj->Attachments->First->GetHeader('RT-Send-Cc'));
push (@Bcc, $self->TransactionObj->Attachments->First->GetHeader('RT-Send-Bcc'));
}
}
if ( $arg =~ /\bRequestor\b/ ) {
push ( @To, $self->TicketObj->Requestors->MemberEmailAddresses );
}
if ( $arg =~ /\bCc\b/ ) {
#If we have a To, make the Ccs, Ccs, otherwise, promote them to To
if (@To) {
push ( @Cc, $self->TicketObj->Cc->MemberEmailAddresses );
push ( @Cc, $self->TicketObj->QueueObj->Cc->MemberEmailAddresses );
}
else {
push ( @Cc, $self->TicketObj->Cc->MemberEmailAddresses );
push ( @To, $self->TicketObj->QueueObj->Cc->MemberEmailAddresses );
}
}
if ( ( $arg =~ /\bOwner\b/ )
&& ( $self->TicketObj->OwnerObj->id != $RT::Nobody->id ) )
{
# If we're not sending to Ccs or requestors,
# then the Owner can be the To.
if (@To) {
push ( @Bcc, $self->TicketObj->OwnerObj->EmailAddress );
}
else {
push ( @To, $self->TicketObj->OwnerObj->EmailAddress );
}
}
if ( $arg =~ /\bAdminCc\b/ ) {
push ( @Bcc, $self->TicketObj->AdminCc->MemberEmailAddresses );
push ( @Bcc, $self->TicketObj->QueueObj->AdminCc->MemberEmailAddresses );
}
if ($RT::UseFriendlyToLine) {
unless (@To) {
push (
@PseudoTo,
sprintf($RT::FriendlyToLineFormat, $arg, $self->TicketObj->id),
);
}
}
my $creator = $self->TransactionObj->CreatorObj->EmailAddress();
#Strip the sender out of the To, Cc and AdminCc and set the
# recipients fields used to build the message by the superclass.
# unless a flag is set
if ($RT::NotifyActor) {
@{ $self->{'To'} } = @To;
@{ $self->{'Cc'} } = @Cc;
@{ $self->{'Bcc'} } = @Bcc;
}
else {
@{ $self->{'To'} } = grep ( !/^$creator$/, @To );
@{ $self->{'Cc'} } = grep ( !/^$creator$/, @Cc );
@{ $self->{'Bcc'} } = grep ( !/^$creator$/, @Bcc );
}
@{ $self->{'PseudoTo'} } = @PseudoTo;
return (1);
}
# }}}
eval "require RT::Action::Notify_Vendor";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Notify_Vendor.pm});
eval "require RT::Action::Notify_Local";
die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Notify_Local.pm});
1;
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