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%# BEGIN BPS TAGGED BLOCK {{{
%#
%# COPYRIGHT:
%#
%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
%# <jesse@bestpractical.com>
%#
%# (Except where explicitly superseded by other copyright notices)
%#
%#
%# LICENSE:
%#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%#
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
%# General Public License for more details.
%#
%# You should have received a copy of the GNU General Public License
%# along with this program; if not, write to the Free Software
%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
%# 02110-1301 or visit their web page on the internet at
%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
%#
%#
%# CONTRIBUTION SUBMISSION POLICY:
%#
%# (The following paragraph is not intended to limit the rights granted
%# to you to modify and distribute this software under the terms of
%# the GNU General Public License and is only of importance to you if
%# you choose to contribute your changes and enhancements to the
%# community by submitting them to Best Practical Solutions, LLC.)
%#
%# By intentionally submitting any modifications, corrections or
%# derivatives to this work, or any other work intended for use with
%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
%# you are the copyright holder for those contributions and you grant
%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
%# royalty-free, perpetual, license to use, copy, create derivative
%# works based on those contributions, and sublicense and distribute
%# those contributions and any derivatives thereof.
%#
%# END BPS TAGGED BLOCK }}}
<& /SelfService/Elements/Header,
Title =>loc('Update ticket #[_1]', $Ticket->id)
&>
<form action="Display.html" method="post" enctype="multipart/form-data">
<input type="hidden" class="hidden" name="UpdateType" value="response" />
<input type="hidden" class="hidden" name="id" value="<%$Ticket->Id%>" />
<table>
<tr>
<td class="label">
<&|/l&>Status</&>
</td>
<td class="value">
<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)",loc($DefaultStatus)) &>
</td>
</tr>
<tr>
<td class="label">
<&|/l&>Subject</&>
</td>
<td class="value">
<input name="UpdateSubject" size="60" value="<% $Ticket->Subject %>" />
</td>
</tr>
% if (exists $session{'Attachments'}) {
<tr>
<td class="label">
<&|/l&>Attached file</&>
</td>
<td colspan="5" class="value">
<&|/l&>Check box to delete</&><br />
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
<input type="checkbox" class="checkbox" name="DeleteAttach-<%$attach_name%>" value="1" /><%$attach_name%><br />
% } # end of foreach
</td>
</tr>
% } # end of if
<tr>
<td class"label">
<&|/l&>Attach</&>
</td>
<td class="value">
<input name="Attach" type="file" />
<input type="hidden" class="hidden" name="UpdateAttach" value="1" />
</td>
</tr>
</table>
<& /Ticket/Elements/EditCustomFields, TicketObj => $Ticket &>
<& /Elements/MessageBox,
Name => "UpdateContent",
QuoteTransaction => $ARGS{QuoteTransaction}
&>
<br />
<& /Elements/Submit &>
</form>
<%INIT>
my $Ticket = LoadTicket($id);
my $title = loc( "Update ticket #[_1]", $Ticket->id );
$DefaultStatus = $Ticket->Status() unless ($DefaultStatus);
Abort( loc("No permission to view update ticket") )
unless ( $Ticket->CurrentUserHasRight('ReplyToTicket')
or $Ticket->CurrentUserHasRight('ModifyTicket') );
</%INIT>
<%ARGS>
$id => undef
$Action => undef
$DefaultStatus => undef
</%ARGS>
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