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#!@PERL@
# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
# This software is Copyright (c) 1996-2019 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
#
# LICENSE:
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
# 02110-1301 or visit their web page on the internet at
# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
#
#
# CONTRIBUTION SUBMISSION POLICY:
#
# (The following paragraph is not intended to limit the rights granted
# to you to modify and distribute this software under the terms of
# the GNU General Public License and is only of importance to you if
# you choose to contribute your changes and enhancements to the
# community by submitting them to Best Practical Solutions, LLC.)
#
# By intentionally submitting any modifications, corrections or
# derivatives to this work, or any other work intended for use with
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}
use 5.10.1;
use strict;
use warnings;
use lib "@LOCAL_LIB_PATH@";
use lib "@RT_LIB_PATH@";
use RT::Interface::CLI qw(Init);
Init();
my $dbh = RT->DatabaseHandle->dbh;
my $ids = $dbh->selectcol_arrayref(
"SELECT t1.id FROM Tickets t1, Tickets t2 WHERE t1.id = t2.EffectiveId"
." AND t2.id != t2.EffectiveId AND t2.EffectiveId = t1.id"
);
foreach my $id ( @$ids ) {
my $t = RT::Ticket->new( RT->SystemUser );
$t->Load( $id );
unless ( $t->id ) {
$RT::Logger->error("Couldn't load ticket #$id");
next;
}
fix_time_worked_history($t);
}
sub fix_time_worked_history {
my ($t) = (@_);
my $history = 0;
my $candidate = undef;
my @delete = ();
my $delete_time = 0;
my $txns = $t->Transactions;
while ( my $txn = $txns->Next ) {
if ( $txn->Type =~ /^(Create|Correspond|Comment)$/ ) {
$history += $txn->TimeTaken || 0;
} elsif ( $txn->Type eq 'Set' && $txn->Field eq 'TimeWorked' ) {
$history += $txn->NewValue - $txn->OldValue;
$candidate = $txn;
} elsif ( $candidate && ($txn->Field||'') eq 'MergedInto' ) {
if ($candidate->Creator eq $txn->Creator ) {
push @delete, $candidate;
$delete_time += $candidate->NewValue - $candidate->OldValue;
}
$candidate = undef;
}
}
if ( $history == $t->TimeWorked ) {
$RT::Logger->info("Ticket #". $t->id . " has TimeWorked matching history. Skipping");
} elsif ( $history - $delete_time == $t->TimeWorked ) {
$RT::Logger->warn( "Ticket #". $t->id ." has TimeWorked mismatch. Deleting transactions" );
foreach my $dtxn ( @delete ) {
my ($status, $msg) = $dtxn->Delete;
$RT::Logger->error("Couldn't delete transaction: $msg") unless $status;
}
} else {
$RT::Logger->error( "Ticket #". $t->id ." has TimeWorked mismatch, but we couldn't find correct transactions to delete. Skipping" );
}
}
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