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<%
my( $cust_main ) = @_;
my $conf = new FS::Conf;
my $num = $conf->config('cust_main-max_tickets') || 10;
my @tickets = ();
unless ( $conf->config('ticket_system-custom_priority_field') ) {
@tickets =
@{ FS::TicketSystem->customer_tickets($cust_main->custnum, $num) };
} else {
foreach my $priority (
$conf->config('ticket_system-custom_priority_field-values'), ''
) {
last if scalar(@tickets) >= $num;
push @tickets,
@{ FS::TicketSystem->customer_tickets( $cust_main->custnum,
$num - scalar(@tickets),
$priority,
)
};
}
}
%>
Highest priority tickets
(<A HREF="<%= FS::TicketSystem->href_customer_tickets($cust_main->custnum) %>">View all tickets for this customer</A>)
(<A HREF="<%= FS::TicketSystem->href_new_ticket($cust_main, join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list ) ) %>">New ticket for this customer</A>)
<%= include("/elements/table-grid.html") %>
<% my $bgcolor1 = '#eeeeee';
my $bgcolor2 = '#ffffff';
my $bgcolor = '';
%>
<TR>
<TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
<TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
</TR>
<% foreach my $ticket ( @tickets ) {
my $href = FS::TicketSystem->href_ticket($ticket->{id});
if ( $bgcolor eq $bgcolor1 ) {
$bgcolor = $bgcolor2;
} else {
$bgcolor = $bgcolor1;
}
%>
<TR>
<TD CLASS="grid" BGCOLOR="<%= $bgcolor %>"><A HREF=<%=$href%>><%= $ticket->{id} %></A></TD>
<TD CLASS="grid" BGCOLOR="<%= $bgcolor %>"><A HREF=<%=$href%>><%= $ticket->{subject} %></A></TD>
<TD ALIGN="right" CLASS="grid" BGCOLOR="<%= $bgcolor %>"><%= $ticket->{content} || $ticket->{priority} %></TD>
<TD CLASS="grid" BGCOLOR="<%= $bgcolor %>"><%= $ticket->{name} %></TD>
<TD CLASS="grid" BGCOLOR="<%= $bgcolor %>"><%= $ticket->{status} %></TD>
</TR>
<% } %>
</TABLE>
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