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<HTML><HEAD><TITLE>MyAccount</TITLE></HEAD>
<BODY BGCOLOR="#eeeeee"><FONT SIZE=5>MyAccount</FONT><BR><BR>
<%= $url = "$selfurl?session=$session_id;action="; ''; %>
<%= include('myaccount_menu') %>
<TD VALIGN="top">
<FONT SIZE=4>Support usage details for
<%= Date::Format::time2str('%b %o %Y', $beginning) %> -
<%= Date::Format::time2str('%b %o %Y', $ending) %>
</FONT><BR><BR>
<%= if ( $error ) {
$OUT .= qq!<FONT SIZE="+1" COLOR="#ff0000">$error</FONT><BR><BR>!;
} ''; %>
<TABLE WIDTH="100%">
<TR>
<TD WIDTH="50%">
<%= if ($previous < $beginning) {
$OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
$OUT .= qq!$previous;ending=$beginning">Previous period</A>!;
}else{
'';
} %>
</TD>
<TD WIDTH="50%" ALIGN="right">
<%= if ($next > $ending) {
$OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
$OUT .= qq!$ending;ending=$next">Next period</A>!;
}else{
'';
}%>
</TD>
</TR>
</TABLE>
<TABLE BGCOLOR="#cccccc">
<TR>
<TH ALIGN="left">Ticket</TH>
<TH ALIGN="center">Subject</TH>
<TH ALIGN="center">Staff</TH>
<TH ALIGN="center">Date</TH>
<TH ALIGN="center">Status</TH>
<TH ALIGN="right">Time</TH>
</TR>
<%= my $total = 0;
foreach my $usage ( @usage ) {
$OUT .= '<TR><TD ALIGN="left">';
$OUT .= $usage->{'ticketid'};
$OUT .= '</TD><TD ALIGN="right">';
$OUT .= $usage->{'subject'};
$OUT .= '</TD><TD ALIGN="right">';
$OUT .= $usage->{'creator'};
$OUT .= '</TD><TD ALIGN="left">';
$OUT .= Date::Format::time2str('%T%P %a %b %o %Y', $usage->{'_date'});
$OUT .= '</TD><TD ALIGN="right">';
$OUT .= $usage->{'status'};
$OUT .= '</TD><TD ALIGN="right">';
my $duration = $usage->{'support'};
$total += $usage->{'support'};
my $h = int($duration/3600);
my $m = sprintf("%02d", int(($duration % 3600) / 60));
my $s = sprintf("%02d", $duration % 60);
$OUT .= $usage->{'support'} < 0 ? '-' : '';
$OUT .= "$h:$m:$s";
$OUT .= '</TD></TR>';
}
my $h = int($total/3600);
my $m = sprintf("%02d", int(($total % 3600) / 60));
my $s = sprintf("%02d", $total % 60);
$OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right"><HR></TD></TR>!;
$OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right">$h:$m:$s</TD></TR>!;
%>
</TABLE>
<BR>
</TD></TR></TABLE>
<%= include('footer') %>
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