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package FS::part_pkg::rt_field;
use strict;
use FS::Conf;
use FS::TicketSystem;
use FS::Record qw(qsearchs qsearch);
use FS::part_pkg::recur_Common;
use FS::part_pkg::global_Mixin;
use FS::rt_field_charge;
our @ISA = qw(FS::part_pkg::recur_Common);
our $DEBUG = 0;
use vars qw( $conf $money_char );
FS::UID->install_callback( sub {
$conf = new FS::Conf;
$money_char = $conf->config('money_char') || '$';
});
my %custom_field = (
'type' => 'select-rt-customfield',
'lookuptype' => 'RT::Queue-RT::Ticket',
);
my %multiple = (
'multiple' => 1,
'parse' => sub { @_ }, # because /edit/process/part_pkg.pm doesn't grok select multiple
);
our %info = (
'name' => 'Bill from custom fields in resolved RT tickets',
'shortname' => 'RT custom rate',
'weight' => 65,
'inherit_fields' => [ 'global_Mixin' ],
'fields' => {
'queueids' => { 'name' => 'Queues',
'type' => 'select-rt-queue',
%multiple,
'validate' => sub { return ${$_[1]} ? '' : 'Queue must be specified' },
},
'unit_field' => { 'name' => 'Units field',
%custom_field,
'validate' => sub { return ${$_[1]} ? '' : 'Units field must be specified' },
},
'rate_field' => { 'name' => 'Charge per unit (from RT field)',
%custom_field,
'empty_label' => '',
},
'rate_flat' => { 'name' => 'Charge per unit (flat)',
'validate' => \&FS::part_pkg::global_Mixin::validate_moneyn },
'display_fields' => { 'name' => 'Display fields',
%custom_field,
%multiple,
},
# from global_Mixin, but don't get used by this at all
'unused_credit_cancel' => {'disabled' => 1},
'unused_credit_suspend' => {'disabled' => 1},
'unused_credit_change' => {'disabled' => 1},
},
'validate' => sub {
my $options = shift;
return 'Rate must be specified'
unless $options->{'rate_field'} or $options->{'rate_flat'};
return 'Cannot specify both flat rate and rate field'
if $options->{'rate_field'} and $options->{'rate_flat'};
return '';
},
'fieldorder' => [ 'queueids', 'unit_field', 'rate_field', 'rate_flat', 'display_fields' ]
);
sub price_info {
my $self = shift;
my $str = $self->SUPER::price_info;
$str .= ' plus ' if $str;
$str .= 'charge from RT';
# takes way too long just to get a package label
# FS::TicketSystem->init();
# my %custom_fields = FS::TicketSystem->custom_fields();
# my $rate = $self->option('rate_flat',1);
# my $rate_field = $self->option('rate_field',1);
# my $unit_field = $self->option('unit_field');
# $str .= $rate
# ? $money_char . sprintf("%.2",$rate)
# : $custom_fields{$rate_field};
# $str .= ' x ' . $custom_fields{$unit_field};
return $str;
}
sub calc_setup {
my($self, $cust_pkg ) = @_;
$self->option('setup_fee');
}
sub calc_recur {
my $self = shift;
my($cust_pkg, $sdate, $details, $param ) = @_;
my $charges = 0;
$charges += $self->calc_usage(@_);
$charges += ($cust_pkg->quantity || 1) * $self->calc_recur_Common(@_);
$charges;
}
sub can_discount { 0; }
sub calc_usage {
my $self = shift;
my($cust_pkg, $sdate, $details, $param ) = @_;
FS::TicketSystem->init();
my %queues = FS::TicketSystem->queues(undef,'SeeCustomField');
my @tickets;
foreach my $queueid (
split(', ',$self->option('queueids',1) || '')
) {
die "Insufficient permission to invoice package"
unless exists $queues{$queueid};
# load all resolved tickets since pkg was ordered
# will subtract previous charges below
# only way to be sure we've caught everything
my $tickets = FS::TicketSystem->customer_tickets({
number => $cust_pkg->custnum,
limit => 10000, # arbitrarily large
status => 'resolved',
queueid => $queueid,
resolved => $cust_pkg->order_date, # or setup? but this is mainly for installations,
# and workflow might resolve tickets before first bill...
# for now, expect pkg to be ordered before tickets get resolved,
# easy enough to make a pkg option to use setup/sdate instead
});
push @tickets, @$tickets;
};
my $rate = $self->option('rate_flat',1);
my $rate_field = $self->option('rate_field',1);
my $unit_field = $self->option('unit_field');
my @display_fields = split(', ',$self->option('display_fields',1) || '');
my %custom_fields = FS::TicketSystem->custom_fields();
my $rate_label = $rate
? ''
: ' ' . $custom_fields{$rate_field};
my $unit_label = $custom_fields{$unit_field};
$rate_field = 'CF.{' . $rate_field . '}' if $rate_field;
$unit_field = 'CF.{' . $unit_field . '}';
my $charges = 0;
foreach my $ticket ( @tickets ) {
next unless $ticket->{$unit_field};
next unless $rate || $ticket->{$rate_field};
my $trate = $rate || $ticket->{$rate_field};
my $tunit = $ticket->{$unit_field};
my $subcharge = sprintf('%.2f', $trate * $tunit);
my $precharge = _previous_charges( $cust_pkg->pkgnum, $ticket->{'id'} );
$subcharge -= $precharge;
# if field values for previous charges increased,
# we can make additional charges here and now,
# but if field values were decreased, we just ignore--
# credits will have to be applied manually later, if that's what's intended
next if $subcharge <= 0;
my $rt_field_charge = new FS::rt_field_charge {
'pkgnum' => $cust_pkg->pkgnum,
'ticketid' => $ticket->{'id'},
'rate' => $trate,
'units' => $tunit,
'charge' => $subcharge,
'_date' => $$sdate,
};
my $error = $rt_field_charge->insert;
die "Error inserting rt_field_charge: $error" if $error;
push @$details, $money_char . sprintf('%.2f',$trate) . $rate_label . ' x ' . $tunit . ' ' . $unit_label;
push @$details, ' - ' . $money_char . sprintf('%.2f',$precharge) . ' previously charged' if $precharge;
foreach my $field (
sort { $ticket->{'_cf_sort_order'}{$a} <=> $ticket->{'_cf_sort_order'}{$b} } @display_fields
) {
my $label = $custom_fields{$field};
my $value = $ticket->{'CF.{' . $field . '}'};
push @$details, $label . ': ' . $value if $value;
}
$charges += $subcharge;
}
return $charges;
}
sub _previous_charges {
my ($pkgnum, $ticketid) = @_;
my $prev = 0;
foreach my $rt_field_charge (
qsearch('rt_field_charge', { pkgnum => $pkgnum, ticketid => $ticketid })
) {
$prev += $rt_field_charge->charge;
}
return $prev;
}
1;
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