summaryrefslogtreecommitdiff
path: root/FS/FS/cust_event.pm
blob: 53637c5628fe34a3fb9ac1c0377324506e3f6141 (plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
package FS::cust_event;
use base qw( FS::cust_main_Mixin FS::Record );

use strict;
use vars qw( $DEBUG $me );
use Carp qw( croak confess );
use FS::Record qw( qsearch qsearchs dbdef );
#for cust_X
use FS::cust_main;
use FS::cust_pkg;
use FS::cust_bill;
use FS::cust_pay;
use FS::svc_acct;

$DEBUG = 0;
$me = '[FS::cust_event]';

=head1 NAME

FS::cust_event - Object methods for cust_event records

=head1 SYNOPSIS

  use FS::cust_event;

  $record = new FS::cust_event \%hash;
  $record = new FS::cust_event { 'column' => 'value' };

  $error = $record->insert;

  $error = $new_record->replace($old_record);

  $error = $record->delete;

  $error = $record->check;

=head1 DESCRIPTION

An FS::cust_event object represents an completed event.  FS::cust_event
inherits from FS::Record.  The following fields are currently supported:

=over 4

=item eventnum - primary key

=item eventpart - event definition (see L<FS::part_event>)

=item tablenum - customer, package or invoice, depending on the value of part_event.eventtable (see L<FS::cust_main>, L<FS::cust_pkg>, and L<FS::cust_bill>)

=item _date - specified as a UNIX timestamp; see L<perlfunc/"time">.  Also see
L<Time::Local> and L<Date::Parse> for conversion functions.

=item status - event status: B<new>, B<locked>, B<done> or B<failed>.  Note: B<done> indicates the event is complete and should not be retried (statustext may still be set to an optional message), while B<failed> indicates the event failed and should be retried.

=item statustext - additional status detail (i.e. error or progress message)

=item no_action - 'Y' if the event action wasn't performed. Some actions
contain an internal check to see if the action is going to be impossible (for
example, emailing a notice to a customer who has no email address), and if so,
won't attempt the action. It shouldn't be reported as a failure because
there's no need to retry it. However, the action should set no_action = 'Y'
so that there's a record.

=back

=head1 METHODS

=over 4

=item new HASHREF

Creates a new completed invoice event.  To add the compelted invoice event to
the database, see L<"insert">.

Note that this stores the hash reference, not a distinct copy of the hash it
points to.  You can ask the object for a copy with the I<hash> method.

=cut

# the new method can be inherited from FS::Record, if a table method is defined

sub table { 'cust_event'; }

sub cust_linked { $_[0]->cust_main_custnum || $_[0]->custnum } 
sub cust_unlinked_msg {
  my $self = shift;
  "WARNING: can't find cust_main.custnum ". $self->custnum;
  #' (cust_bill.invnum '. $self->invnum. ')';
}
sub custnum {
  my $self = shift;
  $self->cust_main_custnum(@_) || $self->SUPER::custnum(@_);
}

=item insert

Adds this record to the database.  If there is an error, returns the error,
otherwise returns false.

=cut

# the insert method can be inherited from FS::Record

=item delete

Delete this record from the database.

=cut

# the delete method can be inherited from FS::Record

=item replace OLD_RECORD

Replaces the OLD_RECORD with this one in the database.  If there is an error,
returns the error, otherwise returns false.

=cut

# the replace method can be inherited from FS::Record

=item check

Checks all fields to make sure this is a valid completed invoice event.  If
there is an error, returns the error, otherwise returns false.  Called by the
insert and replace methods.

=cut

# the check method should currently be supplied - FS::Record contains some
# data checking routines

sub check {
  my $self = shift;

  my $error = $self->ut_numbern('eventnum')
    || $self->ut_foreign_key('eventpart', 'part_event', 'eventpart')
  ;
  return $error if $error;

  my $eventtable = $self->part_event->eventtable;
  my $dbdef_eventtable = dbdef->table( $eventtable );

  $error = 
       $self->ut_foreign_key( 'tablenum',
                              $eventtable,
                              $dbdef_eventtable->primary_key
                            )
    || $self->ut_number('_date')
    || $self->ut_enum('status', [qw( new locked done failed initial)])
    || $self->ut_anything('statustext')
    || $self->ut_flag('no_action')
  ;
  return $error if $error;

  $self->SUPER::check;
}

=item part_event

Returns the event definition (see L<FS::part_event>) for this completed event.

=item cust_X

Returns the customer, package, invoice or batched payment (see
L<FS::cust_main>, L<FS::cust_pkg>, L<FS::cust_bill> or L<FS::cust_pay_batch>)
for this completed invoice event.

=cut

sub cust_bill {
  croak "FS::cust_event::cust_bill called";
}

sub cust_X {
  my $self = shift;
  my $eventtable = $self->part_event->eventtable;
  my $dbdef_table = dbdef->table( $eventtable );
  my $primary_key = $dbdef_table->primary_key;
  qsearchs( $eventtable, { $primary_key => $self->tablenum } );
}

=item test_conditions [ OPTION => VALUE ... ]

Tests conditions for this event, returns true if all conditions are satisfied,
false otherwise.

=cut

sub test_conditions {
  my( $self, %opt ) = @_;
  my $part_event = $self->part_event;
  my $object = $self->cust_X;
  my @conditions = $part_event->part_event_condition;
  $opt{'cust_event'} = $self;
  $opt{'time'} = $self->_date
      or die "test_conditions called without cust_event._date\n";
    # this MUST be set, or all hell breaks loose in event conditions.
    # it MUST be in the same time as in the cust_event object, or
    # future time-dependent events will trigger incorrectly.

  #no unsatisfied conditions
  #! grep ! $_->condition( $object, %opt ), @conditions;
  my @unsatisfied = grep ! $_->condition( $object, %opt ), @conditions;

  if ( $opt{'stats_hashref'} ) {
    foreach my $unsat (@unsatisfied) {
      $opt{'stats_hashref'}->{$unsat->conditionname}++;
    }
  } 

  ! @unsatisfied;
}

=item do_event

Runs the event action.

=cut

sub do_event {
  my $self = shift;
  my %opt = @_; # currently only 'time'
  my $time = $opt{'time'} || time;

  my $part_event = $self->part_event;

  my $object = $self->cust_X;
  my $obj_pkey = $object->primary_key;
  my $for = "for ". $object->table. " ". $object->$obj_pkey();
  warn "running cust_event ". $self->eventnum.
       " (". $part_event->action. ") $for\n"
    if $DEBUG;

  my $error;
  {
    local $SIG{__DIE__}; # don't want Mason __DIE__ handler active
    $error = eval { $part_event->do_action($object, $self); };
  }

  my $status = '';
  my $statustext = '';
  if ( $@ ) {
    $status = 'failed';
    #$statustext = $@;
    $statustext = "Error running ". $part_event->action. " action: $@";
  } elsif ( $error ) {
    $status = 'done';
    if ( $error eq 'N/A' ) {
      # archaic way to indicate no-op completion of spool_csv (and maybe
      # other events)?
      $self->no_action('Y');
    } else {
      $statustext = $error;
    }
  } else {
    $status = 'done';
  }

  #replace or add myself
  $self->_date($time);
  $self->status($status);
  $self->statustext($statustext);

  $error = $self->eventnum ? $self->replace : $self->insert;
  if ( $error ) {
    #this is why we need that locked state...
    my $e = 'WARNING: Event run but database not updated - '.
            'error replacing or inserting cust_event '. $self->eventnum.
            " $for: $error\n";
    warn $e;
    return $e;
  }

  '';

}

=item retry

Changes the status of this event from B<done> to B<failed>, allowing it to be
retried.

=cut

sub retry {
  my $self = shift;
  return '' unless $self->status eq 'done';
  my $old = ref($self)->new( { $self->hash } );
  $self->status('failed');
  $self->replace($old);
}

#=item retryable
#
#Changes the statustext of this event to B<retriable>, rendering it 
#retriable (should retry be called).
#
#=cut

sub retriable {
  confess "cust_event->retriable called";
  my $self = shift;
  return '' unless $self->status eq 'done';
  my $old = ref($self)->new( { $self->hash } );
  $self->statustext('retriable');
  $self->replace($old);
}

=item join_sql

=cut

sub join_sql {
  #my $class = shift;

  "
       JOIN part_event USING ( eventpart )

  LEFT JOIN cust_bill ON ( eventtable = 'cust_bill' AND tablenum = cust_bill.invnum  )
  LEFT JOIN cust_pkg  ON ( eventtable = 'cust_pkg'  AND tablenum = cust_pkg.pkgnum  )
  LEFT JOIN cust_pay  ON ( eventtable = 'cust_pay'  AND tablenum = cust_pay.paynum  )
  LEFT JOIN cust_pay_batch ON ( eventtable = 'cust_pay_batch' AND tablenum = cust_pay_batch.paybatchnum )
  LEFT JOIN cust_statement ON ( eventtable = 'cust_statement' AND tablenum = cust_statement.statementnum )

  LEFT JOIN cust_svc  ON ( eventtable = 'svc_acct'  AND tablenum = cust_svc.svcnum  )
  LEFT JOIN cust_pkg AS cust_pkg_for_svc ON ( cust_svc.pkgnum = cust_pkg_for_svc.pkgnum )

  LEFT JOIN cust_main ON (
       ( eventtable = 'cust_main' AND tablenum = cust_main.custnum )
    OR ( eventtable = 'cust_bill' AND cust_bill.custnum = cust_main.custnum )
    OR ( eventtable = 'cust_pkg'  AND cust_pkg.custnum  = cust_main.custnum )
    OR ( eventtable = 'cust_pay'  AND cust_pay.custnum  = cust_main.custnum )
    OR ( eventtable = 'svc_acct'  AND cust_pkg_for_svc.custnum  = cust_main.custnum )
  )
  ";

}

=item search_sql_where HASHREF

Class method which returns an SQL WHERE fragment to search for parameters
specified in HASHREF.  Valid parameters are

=over 4

=item agentnum

=item custnum

=item invnum

=item pkgnum

=item svcnum

=item failed

=item beginning

=item ending

=back

=cut

#Note: validates all passed-in data; i.e. safe to use with unchecked CGI params.
#sub 

sub search_sql_where {
  my($class, $param) = @_;
  if ( $DEBUG ) {
    warn "$me search_sql_where called with params: \n".
         join("\n", map { "  $_: ". $param->{$_} } keys %$param ). "\n";
  }

  my @search = $class->cust_search_sql($param);

  #eventpart
  my @eventpart = ref($param->{'eventpart'})
                    ? @{ $param->{'eventpart'} }
                    : split(',', $param->{'eventpart'});
  @eventpart = grep /^(\d+)$/, @eventpart;
  if ( @eventpart ) {
    push @search, 'eventpart IN ('. join(',', @eventpart). ')';
  }

  if ( $param->{'beginning'} =~ /^(\d+)$/ ) {
    push @search, "cust_event._date >= $1";
  }
  if ( $param->{'ending'} =~ /^(\d+)$/ ) {
    push @search, "cust_event._date <= $1";
  }

  #if ( $param->{'failed'} ) {
  #  push @search, "statustext != ''",
  #                "statustext IS NOT NULL",
  #                "statustext != 'N/A'";
  #}
  # huh?

  my @event_status = ref($param->{'event_status'})
                    ? @{ $param->{'event_status'} }
                    : split(',', $param->{'event_status'});
  if ( @event_status ) {
    my @status;

    my ($done_Y, $done_N, $done_S);
    # done_Y: action was taken
    # done_N: action was not taken
    # done_S: status message returned
    foreach (@event_status) {
      if ($_ eq 'done_Y') {
        $done_Y = 1;
      } elsif ( $_ eq 'done_N' ) {
        $done_N = 1;
      } elsif ( $_ eq 'done_S' ) {
        $done_S = 1;
      } else {
        push @status, $_;
      }
    }
    if ( $done_Y or $done_N or $done_S ) {
      push @status, 'done';
    }
    if ( @status ) {
      push @search, "cust_event.status IN(" .
                    join(',', map "'$_'", @status) .
                    ')';
    }

    # done_S status should include only those where statustext is not null,
    # and done_Y should include only those where it is.
    if ( $done_Y and $done_N and $done_S ) {
      # then not necessary
    } else {
      my @done_status;
      if ( $done_Y ) {
        push @done_status, "(cust_event.no_action IS NULL AND cust_event.statustext IS NULL)";
      }
      if ( $done_N ) {
        push @done_status, "(cust_event.no_action = 'Y')";
      }
      if ( $done_S ) {
        push @done_status, "(cust_event.no_action IS NULL AND cust_event.statustext IS NOT NULL)";
      }
      push @search, join(' OR ', @done_status) if @done_status;
    }

  } # event_status

  # always hide initialization
  push @search, 'cust_event.status != \'initial\'';

  if ( $param->{'custnum'} =~ /^(\d+)$/ ) {
    push @search, "cust_main.custnum = '$1'";
  }

  if ( $param->{'invnum'} =~ /^(\d+)$/ ) {
    push @search, "part_event.eventtable = 'cust_bill'",
                  "tablenum = '$1'";
  }

  if ( $param->{'pkgnum'} =~ /^(\d+)$/ ) {
    push @search, "part_event.eventtable = 'cust_pkg'",
                  "tablenum = '$1'";
  }

  if ( $param->{'paynum'} =~ /^(\d+)$/ ) {
    push @search, "part_event.eventtable = 'cust_pay'",
                  "tablenum = '$1'";
  }

  if ( $param->{'svcnum'} =~ /^(\d+)$/ ) {
    push @search, "part_event.eventtable = 'svc_acct'",
                  "tablenum = '$1'";
  }

  my $where = 'WHERE '. join(' AND ', @search );

  join(' AND ', @search );

}

=back

=head1 SUBROUTINES

=over 4

=item reprint

=cut

sub process_reprint {
  process_re_X('print', @_);
}

=item reemail

=cut

sub process_reemail {
  process_re_X('email', @_);
}

=item refax

=cut

sub process_refax {
  process_re_X('fax', @_);
}

use Data::Dumper;
sub process_re_X {
  my( $method, $job, $param ) = @_;
  warn Dumper($param) if $DEBUG;

  re_X(
    $method,
    $param,
    $job,
  );

}

sub re_X {
  my($method, $param, $job) = @_;

  my $search_sql = FS::cust_event->search_sql_where($param);

  #maybe not...?  we do want the "re-" action to match the search more closely
  #            # yuck!  hardcoded *AND* sequential scans!
  #my $where = " WHERE action LIKE 'cust_bill_send%' ".
  #           ( $search_sql ? " AND $search_sql" : "" );

  my $where = ( $search_sql ? " WHERE $search_sql" : "" );

  my @cust_event = qsearch({
    'table'     => 'cust_event',
    'addl_from' => FS::cust_event->join_sql(),
    'hashref'   => {},
    'extra_sql' => $where,
  });

  warn "$me re_X found ". scalar(@cust_event). " events\n"
    if $DEBUG;

  my( $num, $last, $min_sec ) = (0, time, 5); #progresbar foo
  foreach my $cust_event ( @cust_event ) {

    my $cust_X = $cust_event->cust_X; # cust_bill
    next unless $cust_X->can($method);

    my $part_event = $cust_event->part_event;
    my $template = $part_event->templatename
                   || $cust_X->agent_template;
    my $modenum = $part_event->option('modenum') || '';
    my $invoice_from = $part_event->option('agent_invoice_from') || '';
    $cust_X->set('mode' => $modenum);
    $cust_X->$method( { template => $template,
                        modenum  => $modenum,
                        from     => $invoice_from,
                    } );

    if ( $job ) { #progressbar foo
      $num++;
      if ( time - $min_sec > $last ) {
        my $error = $job->update_statustext(
          int( 100 * $num / scalar(@cust_event) )
        );
        die $error if $error;
        $last = time;
      }
    }

  }

  #this doesn't work, but it would be nice
  #if ( $job ) { #progressbar foo
  #  my $error = $job->update_statustext(
  #    scalar(@cust_event). " invoices re-${method}ed"
  #  );
  #  die $error if $error;
  #}

}

=back

=head1 SEE ALSO

L<FS::part_event>, L<FS::cust_bill>, L<FS::Record>, schema.html from the
base documentation.

=cut

1;