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path: root/FS/FS/TicketSystem/RT_External.pm
AgeCommit message (Expand)Author
2019-03-03RT# 82942 Replace DBI->connect() with FS::DBI->connect()Mitch Jackson
2015-08-31repeatability cleanup, #37340Mark Wells
2014-11-20optimizeIvan Kohler
2012-07-03rows per pageIvan Kohler
2012-04-17link tickets to services, #17067Mark Wells
2011-06-27self-service ticket priority and edit subject, #13199mark
2011-03-04option to override requestor in new tickets, #7777mark
2010-03-11add queue selection to customer ticket creation, RT#7656ivan
2010-02-12add ticket creation to self-service API, RT#7007ivan
2010-01-26First version of RT Billing pkg. Basic concept is if a customer has this pac...jayce
2009-09-23this should fix the occasional extra ticket showing up on wrong customer recordivan
2009-07-08borg RT menus, RT#1169ivan
2008-02-08tyopjeff
2008-01-24slightly more sane names for customer tickets hash, display ticket owners on ...ivan
2007-12-17i don't think it can hurt anything... (famous last words)ivan
2007-11-14add link to resolved tickets tooivan
2007-10-25mysql, yes, mysql.ivan
2007-10-09add ticket_system-priority_reverse configivan
2007-09-24self-service support usage improvements (1733)jeff
2007-09-12don't want a fatal error when we can't fetch the name for a queue...ivan
2007-03-02fix custom priority fields, whewivan
2006-11-09recorrect ticket orderjeff
2006-11-09correct ticket orderjeff
2006-08-13customer view work:ivan
2006-05-01column reference "disabled" is ambiguousivan
2006-05-01fix bug with duplicate tickets showing up on customer view listing when the c...ivan
2005-11-18update custom priorioty field BS for RT 3.4.4ivan
2005-11-18update custom priorioty field BS for RT 3.4.4ivan
2005-11-18update custom priorioty field BS for RT 3.4.4ivan
2005-10-15don't error out when ticket_system-default_queueid hasn't been set yetivan
2005-10-15agent option to select RT queueivan
2005-06-03argh. this should finally fix the last of the Internal vs External breakage ...ivan
2005-06-01fix up RT_Internal again, hopefully this is the last of the breakage from RT_...ivan
2005-03-29A few RT_External fixes.khoff
2004-12-09fix links to null custom fieldsivan
2004-12-09hopefully make links to search for empty value of custom tickets work???ivan
2004-12-09set default requestor to email invoice addressesivan
2004-12-09fix new ticket linkivan
2004-12-09narrow select to avoid pickup up wrong id fieldivan
2004-12-09use new varivan
2004-12-09add config value for default queue idivan
2004-12-09more RT integrationivan
2004-12-06... and this last piece of sql tooivan
2004-12-06and forgot to include the sql for counting tickets with severities...ivan
2004-12-061st try at adding custom field handlingivan
2004-11-27ticket system integration framework and skin RTivan