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-rw-r--r--rt/t/api/ticket.t257
1 files changed, 257 insertions, 0 deletions
diff --git a/rt/t/api/ticket.t b/rt/t/api/ticket.t
new file mode 100644
index 000000000..2ca0997bd
--- /dev/null
+++ b/rt/t/api/ticket.t
@@ -0,0 +1,257 @@
+
+use strict;
+use warnings;
+use RT;
+use RT::Test tests => 87;
+
+
+{
+
+use_ok ('RT::Queue');
+ok(my $testqueue = RT::Queue->new($RT::SystemUser));
+ok($testqueue->Create( Name => 'ticket tests'));
+isnt($testqueue->Id , 0);
+use_ok('RT::CustomField');
+ok(my $testcf = RT::CustomField->new($RT::SystemUser));
+my ($ret, $cmsg) = $testcf->Create( Name => 'selectmulti',
+ Queue => $testqueue->id,
+ Type => 'SelectMultiple');
+ok($ret,"Created the custom field - ".$cmsg);
+($ret,$cmsg) = $testcf->AddValue ( Name => 'Value1',
+ SortOrder => '1',
+ Description => 'A testing value');
+
+ok($ret, "Added a value - ".$cmsg);
+
+ok($testcf->AddValue ( Name => 'Value2',
+ SortOrder => '2',
+ Description => 'Another testing value'));
+ok($testcf->AddValue ( Name => 'Value3',
+ SortOrder => '3',
+ Description => 'Yet Another testing value'));
+
+is($testcf->Values->Count , 3);
+
+use_ok('RT::Ticket');
+
+my $u = RT::User->new($RT::SystemUser);
+$u->Load("root");
+ok ($u->Id, "Found the root user");
+ok(my $t = RT::Ticket->new($RT::SystemUser));
+ok(my ($id, $msg) = $t->Create( Queue => $testqueue->Id,
+ Subject => 'Testing',
+ Owner => $u->Id
+ ));
+isnt($id , 0);
+is ($t->OwnerObj->Id , $u->Id, "Root is the ticket owner");
+ok(my ($cfv, $cfm) =$t->AddCustomFieldValue(Field => $testcf->Id,
+ Value => 'Value1'));
+isnt($cfv , 0, "Custom field creation didn't return an error: $cfm");
+is($t->CustomFieldValues($testcf->Id)->Count , 1);
+ok($t->CustomFieldValues($testcf->Id)->First &&
+ $t->CustomFieldValues($testcf->Id)->First->Content eq 'Value1');
+
+ok(my ($cfdv, $cfdm) = $t->DeleteCustomFieldValue(Field => $testcf->Id,
+ Value => 'Value1'));
+isnt ($cfdv , 0, "Deleted a custom field value: $cfdm");
+is($t->CustomFieldValues($testcf->Id)->Count , 0);
+
+ok(my $t2 = RT::Ticket->new($RT::SystemUser));
+ok($t2->Load($id));
+is($t2->Subject, 'Testing');
+is($t2->QueueObj->Id, $testqueue->id);
+is($t2->OwnerObj->Id, $u->Id);
+
+my $t3 = RT::Ticket->new($RT::SystemUser);
+my ($id3, $msg3) = $t3->Create( Queue => $testqueue->Id,
+ Subject => 'Testing',
+ Owner => $u->Id);
+my ($cfv1, $cfm1) = $t->AddCustomFieldValue(Field => $testcf->Id,
+ Value => 'Value1');
+isnt($cfv1 , 0, "Adding a custom field to ticket 1 is successful: $cfm");
+my ($cfv2, $cfm2) = $t3->AddCustomFieldValue(Field => $testcf->Id,
+ Value => 'Value2');
+isnt($cfv2 , 0, "Adding a custom field to ticket 2 is successful: $cfm");
+my ($cfv3, $cfm3) = $t->AddCustomFieldValue(Field => $testcf->Id,
+ Value => 'Value3');
+isnt($cfv3 , 0, "Adding a custom field to ticket 1 is successful: $cfm");
+is($t->CustomFieldValues($testcf->Id)->Count , 2,
+ "This ticket has 2 custom field values");
+is($t3->CustomFieldValues($testcf->Id)->Count , 1,
+ "This ticket has 1 custom field value");
+
+
+}
+
+{
+
+
+ok(require RT::Ticket, "Loading the RT::Ticket library");
+
+
+}
+
+{
+
+my $t = RT::Ticket->new($RT::SystemUser);
+
+ok( $t->Create(Queue => 'General', Due => '2002-05-21 00:00:00', ReferredToBy => 'http://www.cpan.org', RefersTo => 'http://fsck.com', Subject => 'This is a subject'), "Ticket Created");
+
+ok ( my $id = $t->Id, "Got ticket id");
+like ($t->RefersTo->First->Target , qr/fsck.com/, "Got refers to");
+like ($t->ReferredToBy->First->Base , qr/cpan.org/, "Got referredtoby");
+is ($t->ResolvedObj->Unix, 0, "It hasn't been resolved - ". $t->ResolvedObj->Unix);
+
+
+}
+
+{
+
+my $ticket = RT::Ticket->new($RT::SystemUser);
+my ($id, $msg) = $ticket->Create(Subject => "Foo",
+ Owner => $RT::SystemUser->Id,
+ Status => 'open',
+ Requestor => ['jesse@example.com'],
+ Queue => '1'
+ );
+ok ($id, "Ticket $id was created");
+ok(my $group = RT::Group->new($RT::SystemUser));
+ok($group->LoadTicketRoleGroup(Ticket => $id, Type=> 'Requestor'));
+ok ($group->Id, "Found the requestors object for this ticket");
+
+ok(my $jesse = RT::User->new($RT::SystemUser), "Creating a jesse rt::user");
+$jesse->LoadByEmail('jesse@example.com');
+ok($jesse->Id, "Found the jesse rt user");
+
+
+ok ($ticket->IsWatcher(Type => 'Requestor', PrincipalId => $jesse->PrincipalId), "The ticket actually has jesse at fsck.com as a requestor");
+ok (my ($add_id, $add_msg) = $ticket->AddWatcher(Type => 'Requestor', Email => 'bob@fsck.com'), "Added bob at fsck.com as a requestor");
+ok ($add_id, "Add succeeded: ($add_msg)");
+ok(my $bob = RT::User->new($RT::SystemUser), "Creating a bob rt::user");
+$bob->LoadByEmail('bob@fsck.com');
+ok($bob->Id, "Found the bob rt user");
+ok ($ticket->IsWatcher(Type => 'Requestor', PrincipalId => $bob->PrincipalId), "The ticket actually has bob at fsck.com as a requestor");
+ok ( ($add_id, $add_msg) = $ticket->DeleteWatcher(Type =>'Requestor', Email => 'bob@fsck.com'), "Added bob at fsck.com as a requestor");
+ok (!$ticket->IsWatcher(Type => 'Requestor', PrincipalId => $bob->PrincipalId), "The ticket no longer has bob at fsck.com as a requestor");
+
+
+$group = RT::Group->new($RT::SystemUser);
+ok($group->LoadTicketRoleGroup(Ticket => $id, Type=> 'Cc'));
+ok ($group->Id, "Found the cc object for this ticket");
+$group = RT::Group->new($RT::SystemUser);
+ok($group->LoadTicketRoleGroup(Ticket => $id, Type=> 'AdminCc'));
+ok ($group->Id, "Found the AdminCc object for this ticket");
+$group = RT::Group->new($RT::SystemUser);
+ok($group->LoadTicketRoleGroup(Ticket => $id, Type=> 'Owner'));
+ok ($group->Id, "Found the Owner object for this ticket");
+ok($group->HasMember($RT::SystemUser->UserObj->PrincipalObj), "the owner group has the member 'RT_System'");
+
+
+}
+
+{
+
+my $t = RT::Ticket->new($RT::SystemUser);
+ok($t->Create(Queue => 'general', Subject => 'SquelchTest', SquelchMailTo => 'nobody@example.com'));
+
+my @returned = $t->SquelchMailTo();
+is($#returned, 0, "The ticket has one squelched recipients");
+
+my ($ret, $msg) = $t->UnsquelchMailTo('nobody@example.com');
+ok($ret, "Removed nobody as a squelched recipient - ".$msg);
+@returned = $t->SquelchMailTo();
+is($#returned, -1, "The ticket has no squelched recipients". join(',',@returned));
+
+
+
+@returned = $t->SquelchMailTo('nobody@example.com');
+is($#returned, 0, "The ticket has one squelched recipients");
+
+my @names = $t->Attributes->Names;
+is(shift @names, 'SquelchMailTo', "The attribute we have is SquelchMailTo");
+@returned = $t->SquelchMailTo('nobody@example.com');
+
+
+is($#returned, 0, "The ticket has one squelched recipients");
+
+@names = $t->Attributes->Names;
+is(shift @names, 'SquelchMailTo', "The attribute we have is SquelchMailTo");
+
+
+($ret, $msg) = $t->UnsquelchMailTo('nobody@example.com');
+ok($ret, "Removed nobody as a squelched recipient - ".$msg);
+@returned = $t->SquelchMailTo();
+is($#returned, -1, "The ticket has no squelched recipients". join(',',@returned));
+
+
+
+}
+
+{
+
+my $t1 = RT::Ticket->new($RT::SystemUser);
+$t1->Create ( Subject => 'Merge test 1', Queue => 'general', Requestor => 'merge1@example.com');
+my $t1id = $t1->id;
+my $t2 = RT::Ticket->new($RT::SystemUser);
+$t2->Create ( Subject => 'Merge test 2', Queue => 'general', Requestor => 'merge2@example.com');
+my $t2id = $t2->id;
+my ($msg, $val) = $t1->MergeInto($t2->id);
+ok ($msg,$val);
+$t1 = RT::Ticket->new($RT::SystemUser);
+is ($t1->id, undef, "ok. we've got a blank ticket1");
+$t1->Load($t1id);
+
+is ($t1->id, $t2->id);
+
+is ($t1->Requestors->MembersObj->Count, 2);
+
+
+
+}
+
+{
+
+my $root = RT::User->new($RT::SystemUser);
+$root->Load('root');
+ok ($root->Id, "Loaded the root user");
+my $t = RT::Ticket->new($RT::SystemUser);
+$t->Load(1);
+$t->SetOwner('root');
+is ($t->OwnerObj->Name, 'root' , "Root owns the ticket");
+$t->Steal();
+is ($t->OwnerObj->id, $RT::SystemUser->id , "SystemUser owns the ticket");
+my $txns = RT::Transactions->new($RT::SystemUser);
+$txns->OrderBy(FIELD => 'id', ORDER => 'DESC');
+$txns->Limit(FIELD => 'ObjectId', VALUE => '1');
+$txns->Limit(FIELD => 'ObjectType', VALUE => 'RT::Ticket');
+$txns->Limit(FIELD => 'Type', OPERATOR => '!=', VALUE => 'EmailRecord');
+
+my $steal = $txns->First;
+is($steal->OldValue , $root->Id , "Stolen from root");
+is($steal->NewValue , $RT::SystemUser->Id , "Stolen by the systemuser");
+
+
+}
+
+{
+
+my $tt = RT::Ticket->new($RT::SystemUser);
+my ($id, $tid, $msg)= $tt->Create(Queue => 'general',
+ Subject => 'test');
+ok($id, $msg);
+is($tt->Status, 'new', "New ticket is created as new");
+
+($id, $msg) = $tt->SetStatus('open');
+ok($id, $msg);
+like($msg, qr/open/i, "Status message is correct");
+($id, $msg) = $tt->SetStatus('resolved');
+ok($id, $msg);
+like($msg, qr/resolved/i, "Status message is correct");
+($id, $msg) = $tt->SetStatus('resolved');
+ok(!$id,$msg);
+
+
+
+}
+
+1;
generated by cgit v1.2.1 (git 2.18.0) at 2025-01-10 12:39:11 +0000