diff options
Diffstat (limited to 'rt/share/html/Ticket')
| -rwxr-xr-x | rt/share/html/Ticket/Display.html | 4 | ||||
| -rw-r--r-- | rt/share/html/Ticket/Elements/AddCustomers | 52 | ||||
| -rw-r--r-- | rt/share/html/Ticket/Elements/EditCustomers | 63 | ||||
| -rw-r--r-- | rt/share/html/Ticket/Elements/ShowCustomers | 38 | ||||
| -rwxr-xr-x | rt/share/html/Ticket/Elements/ShowSummary | 6 | ||||
| -rw-r--r-- | rt/share/html/Ticket/Elements/ShowTransactionAttachments | 10 | ||||
| -rwxr-xr-x | rt/share/html/Ticket/Elements/Tabs | 4 | ||||
| -rw-r--r-- | rt/share/html/Ticket/ModifyCustomers.html | 49 |
8 files changed, 222 insertions, 4 deletions
diff --git a/rt/share/html/Ticket/Display.html b/rt/share/html/Ticket/Display.html index f8eaf3949..c1984bdca 100755 --- a/rt/share/html/Ticket/Display.html +++ b/rt/share/html/Ticket/Display.html @@ -46,12 +46,12 @@ %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, - Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject), + Title => loc("Ticket #[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject), LinkRel => \%link_rel &> <& /Ticket/Elements/Tabs, Ticket => $TicketObj, current_tab => 'Ticket/Display.html?id='.$TicketObj->id, - Title => loc("#[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &> + Title => loc("Ticket #[_1]: [_2]", $TicketObj->Id, $TicketObj->Subject) &> % $m->callback(CallbackName => 'BeforeActionList', %ARGS, Actions => \@Actions, ARGSRef => \%ARGS, Ticket => $TicketObj); diff --git a/rt/share/html/Ticket/Elements/AddCustomers b/rt/share/html/Ticket/Elements/AddCustomers new file mode 100644 index 000000000..e04c07702 --- /dev/null +++ b/rt/share/html/Ticket/Elements/AddCustomers @@ -0,0 +1,52 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# Copyright (c) 2008 Freeside Internet Services, Inc. +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<BR> +<%$msg%><br> + +% if (@Customers) { + +<br><i>(Check box to link)<i> +<table> +% foreach my $customer (@Customers) { +<tr> + <td> + <input type="checkbox" name="Ticket-AddCustomer-<% $customer->{'custnum'} %>" VALUE="1" <% scalar(@Customers) == 1 ? 'CHECKED' : '' %>> + <A HREF="<%$freeside_url%>/view/cust_main.cgi?<% $customer->{'custnum'} %>"><% &RT::URI::freeside::small_custview($customer->{'custnum'}, &RT::URI::freeside::FreesideGetConfig('countrydefault'), 1) |n %> + </td> +</tr> +% } +</table> + +% } + +<%INIT> +my ($msg); + +my $freeside_url = &RT::URI::freeside::FreesideURL(); + +my @Customers = (); +if ( $CustomerString ) { + @Customers = &RT::URI::freeside::smart_search( 'search' => $CustomerString ); +} + +my @Services = (); +if ($ServiceString) { + @Services = (); #service_search(); +} + +</%INIT> + +<%ARGS> +$CustomerString => undef +$ServiceString => undef +</%ARGS> diff --git a/rt/share/html/Ticket/Elements/EditCustomers b/rt/share/html/Ticket/Elements/EditCustomers new file mode 100644 index 000000000..0ba6e447b --- /dev/null +++ b/rt/share/html/Ticket/Elements/EditCustomers @@ -0,0 +1,63 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# Copyright (c) 2008 Freeside Internet Services, Inc. +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<TABLE width=100%> + <TR> + <TD VALIGN=TOP WIDTH=50%> + <h3><&|/l&>Current Customers</&></h3> + +<table> + <tr> + <td><i><&|/l&>(Check box to disassociate)</&></i></td> + </tr> + <tr> + <td class="value"> +% foreach my $link ( @{ $Ticket->Customers->ItemsArrayRef } ) { + + <INPUT TYPE=CHECKBOX NAME="DeleteLink--<%$link->Type%>-<%$link->Target%>"> +%# <& ShowLink, URI => $link->TargetURI &><br> + <A HREF="<% $link->TargetURI->Resolver->HREF %>"><% $link->TargetURI->Resolver->AsStringLong |n %></A> + <BR> +% } + </td> + </tr> +</table> + +</TD> + +<TD VALIGN=TOP> +<h3><&|/l&>New Customer Links</&></h3> +<&|/l&>Find customer</&><BR> +<input name="CustomerString"> +<input type=submit name="OnlySearchForCustomers" value="<&|/l&>Go!</&>"> +<br><i>cust #, name, company or phone</i> +<BR> +%#<BR> +%#<&|/l&>Find service</&><BR> +%#<input name="ServiceString"> +%#<input type=submit name="OnlySearchForServices" value="<&|/l&>Go!</&>"> +%#<br><i>username, username@domain, domain, or IP address</i> +%#<BR> + +<& AddCustomers, Ticket => $Ticket, + CustomerString => $CustomerString, + ServiceString => $ServiceString, &> + +</TD> +</TR> +</TABLE> + +<%ARGS> +$CustomerString => undef +$ServiceString => undef +$Ticket => undef +</%ARGS> diff --git a/rt/share/html/Ticket/Elements/ShowCustomers b/rt/share/html/Ticket/Elements/ShowCustomers new file mode 100644 index 000000000..3acf92dd4 --- /dev/null +++ b/rt/share/html/Ticket/Elements/ShowCustomers @@ -0,0 +1,38 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<table> +% my $cust = 0; +% foreach my $custResolver ( map { $_->TargetURI->Resolver } +% @{ $Ticket->Customers->ItemsArrayRef } +% ) +% { +% $cust++; +% my $cust_main = ''; + <tr> + <td class="value"> + <A HREF="<% $custResolver->HREF %>"><% $custResolver->AsStringLong |n %></A> + </td> + </tr> +% } +% unless ( $cust ) { + <tr> + <td class="labeltop"> + <i>(none)<i> + </td> + </tr> + +% } +</table> +<%ARGS> +$Ticket => undef +</%ARGS> + diff --git a/rt/share/html/Ticket/Elements/ShowSummary b/rt/share/html/Ticket/Elements/ShowSummary index 4c2d54e5e..28a296579 100755 --- a/rt/share/html/Ticket/Elements/ShowSummary +++ b/rt/share/html/Ticket/Elements/ShowSummary @@ -67,6 +67,12 @@ <& /Ticket/Elements/ShowPeople, Ticket => $Ticket &> </&> + <&| /Widgets/TitleBox, title => loc('Customers'), + title_href => RT->Config->Get('WebPath')."/Ticket/ModifyCustomers.html?id=".$Ticket->Id, + class => 'ticket-info-customers' &> + <& /Ticket/Elements/ShowCustomers, Ticket => $Ticket &> + </&> + <& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments => $Attachments &> <& /Ticket/Elements/ShowRequestor, Ticket => $Ticket &> diff --git a/rt/share/html/Ticket/Elements/ShowTransactionAttachments b/rt/share/html/Ticket/Elements/ShowTransactionAttachments index 9c40b28da..51c4aa47c 100644 --- a/rt/share/html/Ticket/Elements/ShowTransactionAttachments +++ b/rt/share/html/Ticket/Elements/ShowTransactionAttachments @@ -207,8 +207,14 @@ my $render_attachment = sub { # if it's a text/plain show the body elsif ( $message->ContentType =~ m{^(text|message)}i ) { - eval { require Text::Quoted; $content = Text::Quoted::extract($content); }; - if ($@) { $RT::Logger->warning( "Text::Quoted failed: $@" ) } + #don't want to use this even if it is installed, its + #segfaulting on weird characters and silently truncating the + #ticket history output + #see: + # r44838@pinglin: jesse | 2006-11-14 15:53:18 -0500 + # * Move Text::Quoted back to being a run-time require. So that it's possible to turn off the feature if it causes your perl to segfault. (Text::Tabs is...not robust in the face of perl bugs) + #eval { require Text::Quoted; $content = Text::Quoted::extract($content); }; + #if ($@) { $RT::Logger->warning( "Text::Quoted failed: $@" ) } $m->comp( 'ShowMessageStanza', diff --git a/rt/share/html/Ticket/Elements/Tabs b/rt/share/html/Ticket/Elements/Tabs index 7deb8c18d..a99f2190f 100755 --- a/rt/share/html/Ticket/Elements/Tabs +++ b/rt/share/html/Ticket/Elements/Tabs @@ -138,6 +138,10 @@ if ($Ticket) { title => loc('Links'), path => "Ticket/ModifyLinks.html?id=" . $id, }, + _Eb=> { + title => loc('Customers'), + path => "Ticket/ModifyCustomers.html?id=" . $id, + }, _X => { title => loc('Jumbo'), path => "Ticket/ModifyAll.html?id=" . $id, diff --git a/rt/share/html/Ticket/ModifyCustomers.html b/rt/share/html/Ticket/ModifyCustomers.html new file mode 100644 index 000000000..72d103b23 --- /dev/null +++ b/rt/share/html/Ticket/ModifyCustomers.html @@ -0,0 +1,49 @@ +%# Copyright (c) 2004 Ivan Kohler <ivan-rt@420.am> +%# +%# This work is made available to you under the terms of Version 2 of +%# the GNU General Public License. A copy of that license should have +%# been provided with this software, but in any event can be snarfed +%# from www.gnu.org. +%# +%# This work is distributed in the hope that it will be useful, but +%# WITHOUT ANY WARRANTY; without even the implied warranty of +%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU +%# General Public License for more details. +<& /Elements/Header, Title => loc("Customers for ticket #[_1]", $Ticket->Id) &> +<& /Ticket/Elements/Tabs, + Ticket => $Ticket, + current_tab => "Ticket/ModifyCustomers.html?id=".$Ticket->Id, + Title => loc("Customers for ticket #[_1]", $Ticket->Id) &> + +<& /Elements/ListActions, actions => \@results &> + +<form action="ModifyCustomers.html" method="post"> +<input type="hidden" name="id" value="<%$Ticket->id%>"> + +<& /Elements/TitleBoxStart, title => loc('Edit Customer Links'), color => "#7f007b"&> +<& Elements/EditCustomers, Ticket => $Ticket, CustomerString => $CustomerString, ServiceString => $ServiceString &> +<& /Elements/TitleBoxEnd &> +<& /Elements/Submit, color => "#7f007b", Label => loc('Save Changes') &> +</form> + + +<%INIT> + +my @results = (); +my $Ticket = LoadTicket($id); + +# if we're trying to search for customers/services and nothing else +unless ( $OnlySearchForCustomers || $OnlySearchForServices) { + @results = ProcessTicketCustomers( TicketObj => $Ticket, ARGSRef => \%ARGS); +} + +</%INIT> + + +<%ARGS> +$OnlySearchForCustomers => undef +$OnlySearchForServices => undef +$CustomerString => undef +$ServiceString => undef +$id => undef +</%ARGS> |