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-rwxr-xr-xrt/share/html/REST/1.0/Forms/ticket/default105
1 files changed, 38 insertions, 67 deletions
diff --git a/rt/share/html/REST/1.0/Forms/ticket/default b/rt/share/html/REST/1.0/Forms/ticket/default
index a546af7..e60b6a6 100755
--- a/rt/share/html/REST/1.0/Forms/ticket/default
+++ b/rt/share/html/REST/1.0/Forms/ticket/default
@@ -99,12 +99,16 @@ else {
if (!keys(%data)) {
# GET ticket/new: Return a suitable default form.
# We get defaults from queue/1 (XXX: What if it isn't there?).
- my $due = RT::Date->new($session{CurrentUser});
my $queue = RT::Queue->new($session{CurrentUser});
- my $starts = RT::Date->new($session{CurrentUser});
$queue->Load(1);
- $due->SetToNow;
- $due->AddDays($queue->DefaultDueIn) if $queue->DefaultDueIn;
+
+ my $due;
+ if ($queue->DefaultDueIn) {
+ $due = RT::Date->new($session{CurrentUser});
+ $due->SetToNow;
+ $due->AddDays($queue->DefaultDueIn);
+ }
+ my $starts = RT::Date->new($session{CurrentUser});
$starts->SetToNow;
return [
@@ -124,8 +128,8 @@ else {
InitialPriority => $queue->InitialPriority,
FinalPriority => $queue->FinalPriority,
TimeEstimated => 0,
- Starts => $starts->ISO,
- Due => $due->ISO,
+ Starts => $starts->ISO(Timezone => 'user'),
+ Due => $due ? $due->ISO(Timezone => 'user') : undef,
Attachment => '',
Text => "",
},
@@ -153,17 +157,21 @@ else {
my $key = $1 || $2;
my $cf = RT::CustomField->new( $session{CurrentUser} );
- $cf->LoadByName( Name => $key, Queue => $data{Queue} || $v{Queue} );
- unless ( $cf->id ) {
- $cf->LoadByName( Name => $key, Queue => 0 );
- }
+ $cf->LoadByName(
+ Name => $key,
+ LookupType => RT::Ticket->CustomFieldLookupType,
+ ObjectId => $data{Queue} || $v{Queue},
+ IncludeGlobal => 1,
+ );
if (not $cf->id) {
push @comments, "# Invalid custom field name ($key)";
delete $data{$k};
next;
}
- $v{"CustomField-".$cf->Id()} = delete $data{$k};
+ my $val = delete $data{$k};
+ next unless defined $val && length $val;
+ $v{"CustomField-".$cf->Id()} = $cf->SingleValue ? $val : vsplit($val,1);
}
elsif (lc $k eq 'text') {
$text = delete $data{$k};
@@ -228,15 +236,15 @@ if (!keys(%data)) {
my ($time, $key, $val, @data);
push @data, [ id => "ticket/".$ticket->Id ];
- push @data, [ Queue => $ticket->QueueObj->Name ]
- if (!%$fields || exists $fields->{lc 'Queue'});
+ push @data, [ Queue => $ticket->QueueObj->Name ]
+ if (!%$fields || exists $fields->{lc 'Queue'});
push @data, [ Owner => $ticket->OwnerObj->Name ]
- if (!%$fields || exists $fields->{lc 'Owner'});
+ if (!%$fields || exists $fields->{lc 'Owner'});
push @data, [ Creator => $ticket->CreatorObj->Name ]
- if (!%$fields || exists $fields->{lc 'Creator'});
+ if (!%$fields || exists $fields->{lc 'Creator'});
foreach (qw(Subject Status Priority InitialPriority FinalPriority)) {
- next unless (!%$fields || (exists $fields->{lc $_}));
+ next unless (!%$fields || (exists $fields->{lc $_}));
push @data, [$_ => $ticket->$_ ];
}
@@ -247,14 +255,14 @@ if (!keys(%data)) {
$time = RT::Date->new ($session{CurrentUser});
foreach $key (@dates) {
- next unless (!%$fields || (exists $fields->{lc $key}));
+ next unless (!%$fields || (exists $fields->{lc $key}));
$time->Set(Format => 'sql', Value => $ticket->$key);
push @data, [ $key => $time->AsString ];
}
$time = RT::Date->new ($session{CurrentUser});
foreach $key (qw(TimeEstimated TimeWorked TimeLeft)) {
- next unless (!%$fields || (exists $fields->{lc $key}));
+ next unless (!%$fields || (exists $fields->{lc $key}));
$val = $ticket->$key || 0;
$val = "$val minutes" if $val;
push @data, [ $key => $val ];
@@ -276,8 +284,8 @@ if (!keys(%data)) {
else {
while (my $v = $vals->Next()) {
my $content = $v->Content;
- $content =~ s/'/\\'/g;
if ( $v->Content =~ /,/ ) {
+ $content =~ s/([\\'])/\\$1/g;
push @out, q{'} . $content . q{'};
}
else {
@@ -380,10 +388,13 @@ else {
$key = $1 || $2;
my $cf = RT::CustomField->new( $session{CurrentUser} );
- $cf->LoadByName( Name => $key, Queue => $ticket->Queue );
- unless ( $cf->id ) {
- $cf->LoadByName( Name => $key, Queue => 0 );
- }
+ $cf->ContextObject( $ticket );
+ $cf->LoadByName(
+ Name => $key,
+ LookupType => RT::Ticket->CustomFieldLookupType,
+ ObjectId => $ticket->Queue,
+ IncludeGlobal => 1,
+ );
if (not $cf->id) {
$n = 0;
@@ -401,52 +412,12 @@ else {
}
}
elsif ( $cf->SingleValue ) {
- my $old = $vals->Next;
- if ( $old ) {
- if ( $val ne $old->Content ) {
- ($n, $s) = $ticket->AddCustomFieldValue(
- Field => $cf, Value => $val );
- $s =~ s/^# // if defined $s;
- }
- }
- else {
- ($n, $s) = $ticket->AddCustomFieldValue(
- Field => $cf, Value => $val );
- $s =~ s/^# // if defined $s;
- }
+ ($n, $s) = $ticket->AddCustomFieldValue(
+ Field => $cf, Value => $val );
+ $s =~ s/^# // if defined $s;
}
else {
- my @new;
- my ( $a, $b ) = split /\s*,\s*/, $val, 2;
- while ($a) {
- no warnings 'uninitialized';
- if ( $a =~ /^'/ ) {
- my $s = $a;
- while ( $a !~ /'$/ || ( $a !~ /(\\\\)+'$/
- && $a =~ /(\\)+'$/ ) ) {
- ( $a, $b ) = split /\s*,\s*/, $b, 2;
- $s .= ',' . $a;
- }
- $s =~ s/^'//;
- $s =~ s/'$//;
- $s =~ s/\\'/'/g;
- push @new, $s;
- }
- elsif ( $a =~ /^q\{/ ) {
- my $s = $a;
- while ( $a !~ /\}$/ ) {
- ( $a, $b ) = split /\s*,\s*/, $b, 2;
- $s .= ',' . $a;
- }
- $s =~ s/^q\{//;
- $s =~ s/\}//;
- push @new, $s;
- }
- else {
- push @new, $a;
- }
- ( $a, $b ) = split /\s*,\s*/, $b, 2;
- }
+ my @new = @{vsplit($val, 1)};
my %new;
$new{$_}++ for @new;