diff options
Diffstat (limited to 'rt/lib')
| -rw-r--r-- | rt/lib/RT/Search/UnrepliedTickets.pm | 15 |
1 files changed, 10 insertions, 5 deletions
diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm index a4fdacd22..1be66869e 100644 --- a/rt/lib/RT/Search/UnrepliedTickets.pm +++ b/rt/lib/RT/Search/UnrepliedTickets.pm @@ -31,16 +31,21 @@ sub Prepare { my $TicketsObj = $self->TicketsObj; # bypass the pre-RT-4.2 TicketRestrictions stuff and just use SearchBuilder - $TicketsObj->RT::SearchBuilder::Limit( - FIELD => 'Owner', - VALUE => $TicketsObj->CurrentUser->id - ); + + # if SystemUser does this search (as in QueueSummaryByLifecycle), they + # should get all tickets regardless of ownership + if ($TicketsObj->CurrentUser->id != RT->SystemUser->id) { + $TicketsObj->RT::SearchBuilder::Limit( + FIELD => 'Owner', + VALUE => $TicketsObj->CurrentUser->id + ); + } $TicketsObj->RT::SearchBuilder::Limit( FIELD => 'Status', OPERATOR => '!=', VALUE => 'resolved' ); - $TicketsObj->Limit( + $TicketsObj->RT::SearchBuilder::Limit( FIELD => 'Status', OPERATOR => '!=', VALUE => 'rejected', |